Design jobs

Shape the future of Individual Giving at Heart Research UK and build lasting relationships that change lives.

Job title : Individual Giving Manager

Reporting to : Director of Income Generation

Salary : £42,000 per annum

Hours : Permanent, 37  hours per week, flexible working requests will be considered

Location : Hybrid within commutable distance to our Head Office in Leeds

Interviews to take place in our central Leeds Office on Thursday 27 August 2026.

About Heart Research UK

We are Heart Research UK.

Every 5 minutes, someone dies from heart diseases in the UK. It’s likely that heart diseases will impact all of our lives one day, if they haven’t already done so.

We need to tackle this problem head on, and we need to start today.

Donations from the public fund lifesaving medical research to find new treatments and cures, and support people across the UK to keep their hearts healthy.

But people are still dying.

Together, we will prevent, treat and cure heart diseases through research, education and community support.

Until there are no more deaths from heart diseases.

Job Description

The Individual Giving Manager will build a programme with enormous growth potential. Working closely with the Director of Fundraising and colleagues across the charity, you will develop the Individual Giving strategy for Heart Research UK, establishing a robust programme of donor acquisition and supporter development, while focusing equally on supporter experience and retention to inspire long-term giving.

The Individual Giving Manager will be comfortable balancing strategic thinking and planning with hands-on delivery. They will have experience in using audience insight, data and continuous testing to identify the channels and products that deliver the greatest long-term value. They will focus on establishing a test, learn, tweak, test again culture that is driven by evidence, insight and return on investment.

Given the nature of the role, it will require the postholder to be able to manage their time and workload effectively across a variety of tasks, while actively contributing to our work to generate income and achieve our targets.

Key Responsibilities

·Work with the Director of Income Generation to develop and deliver an ambitious Individual Giving strategy that supports Heart Research UK’s fundraising and organisational growth objectives

·Develop and deliver acquisition activities already identified for the coming year, and identify opportunities for developing new products and propositions in the medium to long-term, focussing on meeting supporter needs and delivering sustainable income

·Develop an acquisition programme using a mix of digital and offline channels including:

oPaid social, search and other google platforms, email

oDirect mail – both warm and cold

oDRTV

oLottery

oFace to face

oTelemarketing

·Utilise modelling tools to secure investment for test, learn and optimisation activities, and then to forecast and reforecast returns on those activities as they progress. Using this insight, recommend future investment.

·Work with the CRM Manager to develop supporter journeys that maximise engagement, retention and lifetime value, and deliver the highest standards of supporter experience across channels

·Identify opportunities to deepen supporter relationships through cross-sell, upgrade and reactivation activity

·Lead relationships with third party agencies, following procurement procedures and managing agencies to ensure Heart Research UK gets the most value for our investment and that agencies behave in line with our values and policies

·Work with the Director of Income Generation to create and monitor budgets and forecasts, monitoring financial performance and contributing to annual budget cycles as well as longer-term forecasting

·Work collaboratively with colleagues across fundraising, communications and data to deliver activities, utilising project management tools and the CRM to ensure clear expectation setting and time management and to avoid project creep

·Share knowledge and champion best practice in Individual Giving and supporter insight across the organisation, for example identifying opportunities from within the Individual Giving programme to promote legacy giving, and contributing to the ongoing strategic development of the fundraising team

·Ensure all fundraising activity complies with relevant legislation such as GDPR, and adheres to the Fundraising Code of Practice as well as Heart Research UK’s fundraising policies

Our values

Our values reflect who we are as a charity. We are dedicated to fundraising ethically, and to ensuring that the money our supporters donate is spent in the best way possible.

Trustworthy – We do what we say we will and explain why if we can’t. When people choose to give us their money, we ensure we spend it wisely on projects that are most important to those affected by heart diseases. We are clear about what we expect from our people, and we support them in work and life.

Ambitious – We want to bring an end to all heart diseases and on our journey, we want to help as many people as possible to live healthier and longer lives. We want to raise more so we can do more. We know that as a smaller organisation some people will stay with us for the ride while others will move on – we support the development of our teams so they can achieve their goals. We encourage new ways of doing things and know that we won’t always get it right, but we will learn from everything we do.

Passionate – We believe in what we are doing, no one should die from heart diseases. We are doing everything we can to help save lives. We embrace emotion! We want to support everyone – to have innovative ideas that bring change and promote growth. Our people can be confident that we have their back, and they can enjoy their time with us.

Our people:

We are currently a team of 44 people and growing. Since the pandemic, we have moved to a hybrid working model, with some of our team members working remotely, with occasional trips to our Leeds office, and travel to events around the UK.

We look after our team and have developed a number of wellbeing initiatives to help support our staff. This includes regular wellbeing sessions which cover various themes such as sleeping well, nutrition and goal setting, as well as a range of other staff benefits. 

This is an exciting time to join the charity as we are now in the second year of our five-year strategy, building on our ambitions to make an even bigger difference to the lives of people developing or dying from heart diseases.  We are clear that to achieve our mission, we need to invest in long-term, sustainable income growth.

We are looking for an ambitious and experienced Individual Giving Manager to lead the development of our Individual Giving programme; someone to join our energetic, collaborative, and dedicated team. Someone who will contribute to our culture and have the drive and passion to help us achieve our ambitious goals.

About Kinship

We are Kinship. The leading kinship care charity. 

We're here for kinship carers - friends or family who step up to raise a child when their parents aren't able to. 

We support kinship families across England and Wales and are expanding our work into Scotland.

Let's commit to change for kinship families.

Purpose of the role: 

The Kinship Navigator provides intensive, time-limited support to kinship carers through the Kinship Connected programme, a structured six-month intervention designed to help kinship families stabilise placements and access the support they need.

Working directly with kinship carers in West Dunbartonshire, you will build trusting relationships while completing structured assessments, goal setting and reviews to help families strengthen their support networks and navigate services such as children’s social care, education, health and community support.

This is a community-facing role, working from Y Sort It’s offices and directly in kinship carers’ homes and community spaces. You will work alongside Y Sort It’s Intandem mentors to ensure that both carers and the children they care for receive coordinated, complementary support.

Accurate recording of your work is essential to enable Kinship and Inspiring Scotland to understand what is working, demonstrate impact and learn from this pioneering pilot.

Direct support

You will provide intensive one-to-one support to kinship carers for up to six months, working within the delivery approach set out in the Kinship Connected Service Manual. You will also establish and facilitate a monthly support group for kinship carers in West Dunbartonshire.

This may include:

• Providing emotional and practical support to kinship carers.
• Completing structured needs assessments, SMART goal setting and regular reviews with kinship carers.
• Advocating for kinship carers in meetings with professionals where appropriate.
• Establishing and facilitating a monthly support group for kinship carers in the local area.
• Mapping local services and building relationships with organisations that can provide specialist support, training or activities for kinship families in West Dunbartonshire.
• Liaising with schools, local authorities and other professionals to coordinate support around families.
• Supporting kinship carers with challenges relating to the child(ren) in their kinship care.
• Signposting to relevant services, support organisations and Kinship training opportunities.
• Referring children in kinship care to Y Sort It’s Intandem mentoring programme where appropriate.
• Coordinating celebration and family events (including in Kinship Care Week).
• Supporting applications for grants for essential items or family breaks.

Partnership working with Y Sort It and Inspiring Scotland

• Work closely and collaboratively with Y Sort It colleagues on a day-to-day basis, building a strong co-location relationship that benefits kinship families.
• Develop and maintain clear cross-referral pathways between Kinship Connected and Y Sort It’s Intandem mentoring programme.
• Contribute to joint learning and shared reflection about how the whole-family model is working and what outcomes are being achieved for both carers and children.
• Represent Kinship professionally in all interactions with Y Sort It, Inspiring Scotland and other local partners.
• Participate in any joint reporting, learning or evaluation activities required by Inspiring Scotland.

Collaboration and wider partnership working

• Build constructive relationships with West Dunbartonshire Council and other statutory and voluntary sector partners to support awareness of the programme and effective referral pathways.
• Work closely with colleagues across Kinship, including Peer Support, Training and Communications, to ensure kinship carers in West Dunbartonshire can access the full range of Kinship’s support.
• Contribute to cross-team learning, sharing emerging insights about kinship carers’ experiences and the local landscape in Scotland to inform Kinship’s broader organisational learning.
• Represent Kinship at local meetings, networks or events to strengthen collaboration and raise awareness of kinship care in Scotland.

Safeguarding and risk management

Kinship has a robust safeguarding structure. You will be supported by a Designated Safeguarding Lead (DSL) and Designated Deputy Safeguarding Leads (DDSL). In line with this policy, and mindful of the Scottish legislative and practice context, you will:

• Recognise, report, record, respond and refer safeguarding risks via our safeguarding process with the support of the safeguarding team.
• Follow and understand Kinship’s organisational safeguarding policies, as well as relevant Scottish guidance and legislation.
• Complete risk assessments for events in line with Kinship’s policy.
• Follow the Kinship Health and Safety policy.
• Use the StaySafe lone worker app.

Monitoring, evaluation and data quality

Accurate and consistent data recording is a core requirement of this role. As Kinship Connected in West Dunbartonshire is a pilot programme, high-quality records and documentation are essential to demonstrate impact to Inspiring Scotland and to generate the learning that will inform future development of Kinship’s work in Scotland.

• Maintain accurate, timely records of all activity, assessments, support plans, contacts and outcomes on Kinship’s CRM system (Salesforce) in line with organisational policy and programme protocols.
• Complete kinship carer needs assessments, SMART goal setting, reviews and outcome recording in accordance with the Kinship Navigator model.
• Contribute to monitoring and reporting requirements for Inspiring Scotland, ensuring activity and outcomes are documented consistently.
• Fully contribute to quality assurance and learning processes, including collecting feedback and case studies that demonstrate impact for kinship families.
• Contribute to the learning about how co-location with Y Sort It supports whole-family outcomes

Could you lead the development of a new grant programme from the ground up, delivering funding and support to victims of injustice to improve wellbeing and strengthen social connection?

Salary: £50,000 per annum
Location: Remote, with monthly meetings in Manchester
Contract: Permanent, 35 hours per week full-time (4 days considered)
Benefits: 25 days holiday and 5% pension contribution

The Charity Service is a small, but mighty charity looking for a brand-new Head of Grants Programme to lead the development and delivery of a new, independently managed fund. This is a unique opportunity to shape a programme from day one, creating the processes, partnerships and infrastructure that will underpin its success.

Joining at a pivotal moment, you'll combine strategic leadership with hands-on delivery, ensuring funding reaches people and organisations in an accessible, transparent and trauma-informed way.

About the role

This is a varied role with a unique opportunity to shape how it develops and grows with the programme. You can expect to:

• Lead the design, implementation and ongoing development of a new grants programme.
• Develop grant-making processes, policies and governance frameworks.
• Consult with victims and families to ensure the programme reflects their needs and priorities.
• Build relationships with charities, community organisations and delivery partners.
• Oversee applications, due diligence, reporting and evaluation.
• Produce impact reporting and help shape the future development of the programme.
• Line manage a Grants Administrator and work closely with the wider TCS team.
   

About you

As this is an exciting and evolving role, we're looking for a proactive, highly engaged individual who thrives on taking ownership, while working collaboratively with others.

In your expression of interest, we'll be looking for you to demonstrate:

• Experience in grant-making, philanthropy, programme management, or experience within CSR or ESG.
• Strong knowledge of governance, compliance and due diligence in a charitable context.
• Excellent relationship-building and stakeholder engagement skills.
• Confidence working in complex or sensitive environments.
• Experience working with vulnerable or trauma-affected communities, or a strong understanding of trauma-informed practice.
• A thoughtful, pragmatic and values-led approach.
   

The Charity Service is an independent charity with more than 35 years' experience in philanthropy and grant-making. As the organisation embarks on an expansion and growth journey, this role offers the opportunity to shape a significant programme while helping build the future of the organisation itself.

If you're excited by the opportunity to build something meaningful from the ground up and play a key role in ensuring funding enables justice to happen, we'd love to hear from you.
 

To apply: All you need to do is send a copy of your CV or draft profile over to Amelia Lee as the first step. From there, we'll be in touch with full application details if you meet our initial assessment of the skills and experience required.

Deadline: 9am on Friday 14th August

Interview dates will be confirmed soon

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Are you looking for a fulfilling role where you can make a real difference? 

We have an exciting opportunity at our London Battersea centre to support the day-to-day operations of our client services team.

Thrive is a national charity that uses gardening to change lives. We’re looking for a

Client Services Coordinator (Client Gardeners) who will provide office and operational

support to our delivery team.

Working as a key part of the team at Thrive in London, the Client Services Coordinator

will provide administrative support  and be responsible for the client gardener referral

functions at the centre. The successful candidate will have administrative and

organisational skills and up to date IT knowledge.

Appointment to this post will be subject to a satisfactory Disclosure and Barring

Service check. Thrive complies fully with the DBS Code of Practice. Having a criminal

record will not necessarily prevent an individual from working for Thrive.

conversation about the role, please email recruitment in

About the Foundation

STEPS Rehabilitation Foundation is a charitable foundation based in Sheffield, providing grants to people aged 16 and over following life-changing injuries and illnesses, enabling access to essential equipment, adaptations and support.

The Foundation supports individuals living within the designated grant area shown above.

Our Values

Compassion, empowerment and integrity are at the heart of our Foundation. We are dedicated to helping individuals rebuild their lives after life-changing injuries, who have no other funding options available to them.

Role Overview

The Chief Executive Officer will be responsible for the day-to-day operations of the Foundation and will report directly to the Chair and the Board of Trustees. The CEO will lead on planning and delivering fundraising, events, marketing, grant processes and future team development.

Marketing, graphic design and financial management support are available from within the STEPS team.

This is a remote working role, though applicants must be a commutable distance from Sheffield and happy to travel in and around the designated grant area when required.

Key Responsibilities

• Develop and drive a compelling fundraising and income generation strategy, including exploring novel and commercial routes where appropriate.
• Be the public face and voice of the charity, ensuring messaging is on brand at all times, and securing appropriate media and other opportunities for publicity and raising awareness.
• Work with and listen to individuals and families who are beneficiaries of the Foundation, communicating their needs with clarity and credibility to funders and potential funders and donors.
• Establish a donor stewardship journey and ensure practice follows to meet donor needs.
• Develop and deliver fundraising methods, including but not limited to events, grants, legacies, regular giving and other appropriate methods of fundraising.
• Develop and deliver a social media and marketing plan.
• Develop and propose budgets, presenting to the Board for approval.
• Ensure any grants received are properly reported on and accounted for.
• Ensure data is collected in a way that is legally compliant and allows for impact reporting to funders and wider audiences.
• Work with the Trustees to ensure the Foundation is operating according to its Articles of Association and can demonstrate legal and regulatory compliance.
• Ensure the code of governance is embedded in all practice and seek to be compliant with the Fundraising Regulator.

Person Specification

Essential

• Able to work independently and show strong autonomy and accountability.
• Is a self-starter and can work independently.
• Fundraising experience.
• Marketing and social media skills, to include content creation and delivery for digital platforms.
• Budget setting and management experience.
• Excellent communication and organisational skills.
• A strong track record of revenue generation, fundraising and building sustainable income.
• Strategic leadership, with the ability to contribute to strategic planning.
• Confidence in representing the Foundation externally.
• Experience of public speaking and partnership building.
• Able to work flexibly to meet the needs of the Foundation, with regular travel and in-person presence at events and meetings across the designated grant area, and from time to time further afield in the UK.

Desirable

• Evidence of leadership experience in the charity sector, ideally within a senior fundraising capacity.
• Experience of, directly or indirectly, working within the medico-legal sector.
• Event experience.

The Opportunity

This is a CEO role with scope to shape the next five years. You will work with a committed Board of Trustees and have the opportunity to develop a team. If you are motivated by growth, visibility and making a meaningful difference to the lives of those affected by life-changing injury or illness, you will find this a wonderful opportunity.

Role available for immediate start, depending on the successful candidate's notice period.

STEPS Rehabilitation Foundation is committed to equality of opportunity and welcomes applications from all suitably qualified candidates, regardless of background.

This is a fantastic opportunity for an experienced and highly organised National Conference Project Manager to lead the planning and delivery of our major national conference bringing together professionals, families and organisations from across the children's palliative care sector.

Together for Short Lives is the leading UK-wide charity for children living with serious illness, their families and the services that provide them with palliative care.

Every child deserves many moments of happiness together with their loved ones. But it's hard for them to thrive when services don't fully meet their needs, leaving parents and siblings feeling isolated and alone.

That’s why we’re here. To make sure that every family can thrive as they navigate their child's life, death, bereavement and beyond.

Together we support families to live their lives, through the ups and downs, offering practical, emotional and financial help.

Together we unite our sector by prioritising and sharing crucial research, leading guidance and standards, connecting professionals and raising vital funds for children’s hospice and palliative care services.

Together we campaign to make sure that children with serious illness and their families get the care and support they need, when and where they need it.

Supporting, uniting, campaigning, together.
We are Together for Short Lives.

About the role 

Working across multiple teams, you will manage all aspects of the event from programme development, speaker and delegate management, and ticketing systems through to sponsorship support, on-site delivery and post-event evaluation. This is an exciting opportunity to play a key role in delivering a flagship event that will strengthen learning, collaboration and influence across the sector.

Incremental hours increase over 9 month fixed term are planned as:

3 days/week (months 1-3) → 4 days/week (months 4-6) → 5 days/week (months 7-9) 

About you

We are looking for someone who can demonstrate:

• Significant experience delivering conferences or large-scale events from planning through to evaluation.
• Excellent project management skills, including budget, timeline and risk management.
• Strong stakeholder engagement skills and the ability to manage multiple priorities and relationships.
• Confidence using event, registration and digital management systems.
• A proactive, organised and solution-focused approach, with the ability to work independently and collaboratively in a fast-paced environment.

Please follow the link to our website to find out more and apply.

Hours:28 hours per week Mon – Thurs. Working hours 9 a.m. – 5 p.m. with one-hour unpaid break. 

Contract: Fixed term until 31st March 2027, with the possibility of extension

Responsible to:  Nightingale Service Manager

Location: Richmond upon Thames - User homes, community locations, office (White House Community Centre, Hampton), from home, hospitals – as required by service. Home Working in line with Hybrid Working Policy.

Salary: £32,000 FTE DOE plus 5% pension contribution. Employee Assistance Program (EAP), Blue Light card and Age UK discount schemes.

Join a great team providing support to local older people when leaving hospital.

Age UK Richmond upon Thames is a local independent charity supporting older people across the London Borough of Richmond upon Thames. We provide a wide range of useful and well utilised local services in Richmond upon Thames designed to improve wellbeing and enhance independence – including information & advice; a wide range of social & wellbeing centres and sessions; support after hospital discharge; digital skills development; Dementia Friendly Richmond; mental health peer support and home services such as handyperson, housekeeping and gardening. Partnership is a core part of our work – we work in close collaboration with other voluntary sector partners and wider organisations to maximise our impact and reach. Our friendly and committed team of 50 staff and 100+ volunteers support over 4,000 local older people each year.

We currently have an excellent administrator opportunity for flexible and proactive individual to join our Nightingale Home from Hospital service, which provides much needed free support to local older people who have been discharged from hospital or become unwell in the community – with a particular emphasis on those living alone and without family support. Our

Our small team of team & volunteers are  involved in organising and delivering tasks which facilitate a speedy hospital discharge and make homes safer to avoid admission – including fitting keysafes, moving furniture, shopping, giving advice and coordinating with health & social teams. 

This busy role will include:

- Liaise with referrers, clients, their families and carers to identify the support required upon hospital discharge.

- Developing a holistic plan of support working with others and be able to personally deliver aspects of this support including practical tasks. This could include but is not limited to information & advice, moving furniture, preparing the home for discharge, shopping and organising transport. This will involve working directly in the homes of clients.

- Recording all referrals, actions, progress and data via a CRM / database.

- Ensure the individual receives the support/services they need – working and communicating with staff, referrers, clients, family members, carers, social workers, hospitals and other Age UK Richmond and voluntary sector services. 

We are looking for an individual who has experience in a similar health , social care or voluntary sector setting and is willing to take a hand on role. A good level of IT skills is also required.

Access to a vehicle is required for the role.  

Please click apply to be taken to our website and full details on how to apply. Application deadline is 9 a.m. on Monday 27th July 2026 with interviews on 30th July 2026.

Founded in 1985, our client is a UK-based, faith-driven international humanitarian and development organisation. The organisation works to serve communities affected by conflict, disasters, poverty, and inequality, providing both life-saving assistance and longer-term support to help build resilience and self-sufficiency. Delivering programmes across emergency response, sustainable livelihoods, health, education, and dignified housing, it operates through a global network of country offices, partners, and affiliates.

Our client is currently executing a phased organisational transformation designed to secure its long-term future and maximise its global impact. Guided by its core values of dignity, compassion, service, justice, and excellence, the organisation is strengthening its financial foundations and sharpening its organisational focus to respond effectively to a fast-changing global landscape.

Our client is seeking a Chief Executive Officer who combines values-driven leadership with strategic depth to lead the organisation forward with clarity, purpose, and conviction. The successful candidate will act as its chief ambassador, forging powerful strategic partnerships across government, institutional, and private sectors while promoting the impact of its work.

Key priorities for the incoming CEO include embedding the organisation's recent transformation and securing long-term financial sustainability. You will refine and execute its long-term strategy, strengthening diversified income streams and forging powerful strategic partnerships. Crucially, you will be tasked with building and empowering a high-performing, values-led culture, cultivating a highly collaborative relationship with the Board of Trustees to drive robust governance and organisational impact.

Chief Executive Officer
Salary: Competitive salary, commensurate with experience
Location: London, with hybrid working

About you

We are seeking a leader who brings fresh thinking, is willing to challenge convention where needed, and possesses:

• Significant executive leadership experience driving complex organisational transformation and strategic change, ideally with exposure within the NGO, humanitarian, or international development sectors, though commercial leaders with highly transferable skills are actively encouraged to apply.

• Demonstrable success in securing financial sustainability, diversifying income streams, and driving innovative revenue generation or funding opportunities.

• Extensive experience acting as a senior ambassador, building powerful strategic partnerships with institutional donors, media, corporate partners, and other key external stakeholders.

• A strong grasp of robust governance, risk, and regulatory requirements, with the strategic agility to adapt quickly within a complex international operating environment.

• An understanding of faith-based values and principles relating to charity and social justice.

• Exceptional leadership, communication, and interpersonal skills to direct, unite, and inspire multidisciplinary teams through periods of change.

How to Apply

For further information, to access the appointment brief, and for how to apply for this opportunity, please click on the 'appointment brief' button located at the bottom of the advert on the Prospectus website.

If you have any queries or wish to have an informal discussion about the opportunity, please contact our retained advisor via email with a copy of your CV.

Recruitment Timeline

Deadline for applications:
9th August

First interviews with Prospectus:
w/c 17th and w/c 24th August

First-stage interviews with the organisation (online):
w/c 7th September

Second-stage interviews with the organisation (in person):
w/c 14th September

Waking Night Support Worker

We're looking for a kind, compassionate and resilient Waking Night Support Worker to join our Homelessness Social Care Service in Kensington & Chelsea.

£23,088.00 per annum, working 30 hours per week. 3 nights on and 4 nights off

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

• Building supportive, trusting relationships with customers and creating a positive atmosphere
• Working proactively with other members of the team to handle the service caseload and administrative responsibilities
• Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
• Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
• Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
• Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
• Report any observations relating to customers welfare.
• Assisting in the recording and reporting of customer incidents
• Updating the database on each customer when necessary.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:

• Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
• Exudes a warm friendly presence and open behaviour
• Prefers working as part of a group or team

What you'll bring:

Essential:

NVQ Level 2/3 or equivalent with some previous relevant sector work experience

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

UoGSU is a value-driven organisation. The work we do has the power to impact the real, lived experiences of our members - and how we do it is incredibly important. UoGSU exists to support its members to overcome the myriad challenges they face, so that they can love their time at the University of Gloucestershire. 

Students’ Unions are amazing membership organisations bringing together hundreds of students with shared and varied interests. The Student Activities & Communities Manager is a key role within UoGSU to support our members to feel a sense of belonging whilst at University.

Managing and leading a growing team this post will support the delivery of a range of engaging events and enable our various student groups to access a highquality service. This role holder will work across the SU to drive positive student engagement and deliver a sector leading experience for our member.

To all our members and stakeholders, we promise to be:

• Inclusive
• Democratic
• Courageous
• Sustainable 

To apply and see our full job pack, please visit our website. 

For an informal conversation, please visit our website. 

Key Details 
Closing Date: Sunday 23rd August 2026
Interview Date: w/c 31st August 2026
Start Date: ASAP - September 2026 or can be negotiated 

Applications are to be made by submitting a CV and supporting statement of no more than 2 pages. We advise that you look through the person specification in the job pack available on our website.

Candidates can arrange an informal conversation with Lou Fensome, Chief Operating Officer, in advance of submitting an application. To arrange an informal conversation, please contact find contact details in the job pack via our website. 

Key details

Position: Student Activities & Communities Manager

Responsible to: Chief Operating Officer

Location: Across all of the main University of Gloucestershire sites with an office space location in Gloucester and Cheltenham. Flexible working to be negotiated. 

Hours: 35 hours a week (full time)

Salary: £31,030

Main duties and responsibilities

Deliver high quality community events

• Lead on the delivery of our large-scale events including our Welcome events, our Varsity series and Student Awards
• Manage our SU crew volunteering programme which takes place in the early part of each academic year
• Have oversight of all student-led events ensuring we deliver innovative, bespoke and targeted activities for our members
• Ensuring delivery of a portfolio of SU-led events designed to maximise student engagement and experience
• Manage and support staff to lead and support student groups to produce engaging events to create a sense of community

Delivering excellent student groups

• Manage the creation of engagement plans with student led committees to increase engagement and support the development of groups in such a way to ensure their sustainability
• Manage the delivery of sporting and society activity across UoGSU
• Develop and deliver training and support for student volunteers who lead sports clubs, societies and other student groups within UoGSU
• Develop an inclusive and welcoming culture across all UoGSU student groups, supporting staff in the Student Communities Department to challenge negative cultures where they might arise
• Create and set annual departmental KPIs, monitoring these and reporting as required on the work of the Department
• Have oversight for member discipline and complaints within student groups contributing to an effective and fair process
• Support daily operations for the department where necessary

To view our full job pack and person specification, please visit our website.

Who we are

Chefs in Schools is a young, ambitious charity that’s rapidly growing. Our mission is to improve kids' health, through improving school food & food education.

We focus our efforts in areas of high socio-economic deprivation, where more than a third of children are entitled to free school meals, and diet-related disease is driving further inequality.

We support and train school kitchen teams to serve the best, freshest and tastiest food possible, alongside meaningful food education. We share learning and resources, aiming to inspire and enable others to follow our lead.

We’re backed by some of the biggest names in food and have ambitious targets to ensure every child has access to incredible school food and food education, setting them up for life with the skills and knowledge to feed themselves well.

About you and the role

As our Digital Manager, you will be the strategic anchor, quality guardian, and operational driving force behind our online presence. You will fully own the performance of our two primary websites: the main Chefs in Schools (CIS) platform and the complex, public-facing School Food Project (SFP) national resource and coalition hub. You will be directly accountable for driving traffic, mastering SEO, maintaining exceptional content quality, and ensuring a seamless, highly secure user experience against clear, measurable targets.

This is a leadership role that bridges technical execution and creative strategy. You will act as the crucial, confident link between our external technical agencies (who build and maintain the infrastructure of the sites) and our internal content creators and programme teams. Crucially, you will be an empowering manager, leading a dedicated digital sub-team of 1-2 direct reports, supporting them to manage day-to-day content workflows, e-learning administration, and community moderation.

We are looking for someone solutions-focused, collaborative, and deeply analytical who takes pride in helping a high-profile, mission-driven organization run at its absolute best.

Key responsibilities:

1. Website Ownership & Performance Management

• Own the overarching strategy and performance of our two flagship websites (CIS and SFP), optimizing UX and UI for user journeys, design, and maximum accessibility standards across both sites.

• Own and maintain a forward-looking, prioritized digital platform roadmap, striking a strategic balance between long-term feature development and agile, day-to-day reactive requests

• Ensure both platforms—particularly the highly visible, national School Food Project website—maintain the highest standards of data security, uptime, quality assurance, and accessibility, proactively managing risks associated with public scrutiny.

• Take end-to-end ownership of web analytics and data integrity—from configuring custom event tracking to reporting on performance—utilizing Google Analytics 4 (GA4) for quantitative metrics and Microsoft Clarity for behavioral insights.

• Set, monitor, and report against clear performance targets spanning web traffic, user engagement, resource downloads, and search rankings.

• Lead content and platform feature reviews through a risk mitigation lens—ensuring strict compliance with safeguarding, privacy, and coalition guidelines—while running targeted A/B tests to optimize user experience.

• Lead on Search Engine Optimization (SEO) strategy to maximize organic reach and connect school leaders, chefs, and partners to our resources.

• Establish and manage digital incident response protocols, defining clear workflows for first responders, triage steps, and escalation pathways in the event of site outages, technical bugs, or security breaches.

2. Agency & Supplier Management

• Act as the primary, confident technical interface with our external web development agencies and tech suppliers, holding them accountable to high-quality delivery.

• Translate internal program, comms, and membership goals into clear technical design briefs, managing timelines and tracking project budgets.

• Coordinate rigorous testing of new features, bug logging, and site maintenance to guarantee absolute platform stability before public deployments.

3. Team Leadership & Collaboration

• Line manage, mentor, and support 1-2 direct reports (including roles focused on systems, community moderation, and resource uploads).

• Work closely with the Communications team, External Relations team and Programme Leads to align digital development with broader organization campaigns and resource rollouts.

• Oversee the content calendar and governance for both sites, ensuring all published assets strictly adhere to brand tone of voice and quality standards, working closely with the senior social media officer, engagement team to ensure cross org planning .

4. Data, CRM & Systems Integration

• Oversee the data integrity and smooth technical flow between our website frontends, e-learning platform (LMS), and internal CRM systems.

• Ensure all digital systems, data tracking, user permissions, and marketing platforms comply fully with GDPR and organizational data protection policies.

• Construct and present scannable dashboards and reports (using Google Analytics and CRM data) for the Senior Leadership Team and stakeholders to demonstrate impact.

Essential Skills and Experience

• Digital Product & Platform Leadership: Proven experience managing digital products, websites, or online platforms—ideally at a Manager level within a charity, agency, or fast-paced setting.

• Complex Systems Integration: Strong confidence managing (or partnering with a technical agency to manage) integrated digital environments where the CMS, CRM, and LMS operate as a unified platform. You must be comfortable understanding and troubleshooting multi-layered user access permissions (e.g., tailored journeys for different school types and member tiers).

• Foundational literacy in HTML and CSS to troubleshoot layout issues, understand site structure, and effectively translate technical requirements to developers.

• Agency & Project Management: Confident experience collaborating with, briefing, and managing external technical partners, developers, or freelance technical staff to deliver complex features on time and on budget.

• People Management: Demonstrable experience managing, mentoring, and developing direct reports, fostering a supportive and high-performing team environment.

• Data Fluency & Quality Control: Ability to analyze, clean, and visualize data (using Google Analytics, CRM reporting, or spreadsheets) to monitor site performance, ensure data integrity across system integrations, and drive user experience improvements.

• Communication & Collaboration: Outstanding written and verbal communication skills; able to translate complex "technical speak" for non-expert internal staff, write brand-aligned content, and build strong cross-team relationships.

• Mission Alignment: A deep personal commitment to equity, diversity, and inclusion, alongside a genuine interest in our mission to transform child health through school food.

Desirable Skills and Experience

• Familiarity with online community/forum moderation and user engagement strategies.

• Prior experience working within the wider charity sector.

Benefits

You would be joining a friendly, supportive team who works hard but believe in a healthy work/life balance. We were voted one of CODE Hospitality’s happiest places to work in 2024. We seek a diverse range of perspectives, skills, experience and knowledge. Joining a small, collaborative team means you’ll be able to contribute to and draw on various projects and strategic insights.

We offer 33 days of holiday per year including bank holidays, 3 additional office closure days over the Christmas period as well as wellbeing days over the summer school holidays.  We also have a Cycle to Work scheme, hybrid working, enhanced parental leave, and free access to the CODE app for discounted restaurants & hospitality venues. We are committed to developing our team and will support you with relevant training opportunities including £250 towards elective training and development of your choice.

We also offer Bupa Dental Insurance, Income Protection Insurance, as well as access to the Aviva Smart Health Platform which offers health benefits including free rapid access online GP appointments, free counselling and wellbeing support.

Application process

In line with our commitment to ensuring a fair and unbiased recruitment process, we invite candidates to answer a series of questions related to their day-to-day job. Please follow this link to answer the questions and submit your application along with your CV.

We recommend that you develop your answers offline and copy them in when you’re ready to ensure you don’t lose your work if interrupted.

Your answers will go through our sifting process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers. A long list of candidates will then additionally have their CVs reviewed. Shortlisted candidates will be invited to a 30 mins online interview. Successful candidates will be invited to attend a second, in-person interview at our office in Brixton, London.

Expected duration of this application process: 4-6 weeks

In line with our commitment to ensuring a fair and unbiased recruitment process, we will invite candidates to interview based on their answers to a series of questions related to their day-to-day job.

First Interview will take place the w/c 14th September

About The Royal College of Surgeons of Edinburgh

The Royal College of Surgeons of Edinburgh is an independent membership organisation dedicated to the education, training and advancement of surgeons, dental surgeons, doctors, and various individuals throughout healthcare who are involved in the surgical care of patients. The College has a current membership approaching 29,000 and growing, with members spanning over 100 countries around the world.

From our founding in 1505, the College has been committed to the advancement of surgery and driving patient safety standards worldwide. In our 520-year history, there has never been a better time to work for the College than now.

Working with us

We aim to embrace views from across our organisation, sharing common goals and values for the betterment of healthcare through the advancement of surgical and dental professionals. We aim to develop teams that are reflective of the needs of our members and maximise the potential of every employee.

To reflect varying needs across the organisation, we offer a range of policies and benefits for our workforce including a generous 42 days annual leave, flexible working practices, enhanced employer pensions contribution and various discounts throughout the College including the Ten Hill Place Hotel, 1505 Café and free entry to Surgeons’ Hall Museums.

About the Role

We are looking for two Faculties Coordinators to join our team. Reporting to the Faculties Development Manager you will support the governance, projects and activities behind our six fantastic Faculties. You will work alongside world leading surgeons and healthcare professionals from across the UK and beyond, helping to advance education, raise professional standards and improve patient care.

No two days are the same. You will coordinate committee activity, support Faculty projects and events and brief our volunteers. You will build strong relationships with our inspiring volunteers and members and work collaboratively with colleagues from across the College to deliver an exceptional experience.

This role offers genuine opportunities for professional development. You'll gain experience in governance, project delivery, stakeholder engagement and service improvement, while developing the skills and confidence to progress within the Faculties team. The role forms part of our development pathway towards a Faculties Development Lead position.

You will join a team that enjoys collaborative working. We create an environment where people are encouraged to contribute ideas, challenge constructively, learn from one another and celebrate success. We are committed to reflective practice and continuous learning, with comprehensive induction, ongoing training and coaching to help you thrive in the role.

There may be an occasional requirement to work outside normal office hours or travel within the UK to support meetings and events.

About You

We are looking for someone with the right attitude, curiosity and willingness to learn. You do not need to meet every requirement to apply. If you are excited by the role and believe you have transferable skills and the potential to succeed, we would love to hear from you.

Ideally, you will have experience of:

• Coordinating projects, committees or operational activities involving multiple senior stakeholders.
• Planning and organising competing priorities with strong attention to detail.
• Building positive relationships with colleagues, volunteers or customers through excellent communication and interpersonal skills
• Producing high-quality written communication, reports or meeting documentation.
• Using Microsoft 365 applications, including Teams, SharePoint and Excel.
• Working independently while contributing positively to a collaborative team.
• Acting with professionalism, discretion and sound judgement.

Experience in a professional membership organisation, healthcare, education or a governance environment would be beneficial, but it is not essential. Experience of working in an intercultural context would be a useful advantage.

What matters most is that you are enthusiastic, adaptable and keen to learn. We will provide a full induction, training and ongoing support. We will provide opportunities for reflective practice and professional development, to help you build and develop a rewarding career with the College.

As our team evolves, we are investing in future capabilities such as AI literacy, workflow automation, service design, data visualisation and business analysis. If you are curious about new ways of working and enjoy learning, you will have plenty of opportunities to develop these skills as part of your career with us.

Please note that we do not accept CVs and agencies need not apply.

We're looking for a passionate and experienced People Relations Specialist to join our People Relations and Wellbeing team on a part time 21 hours per week, 12-month fixed term contract. This is an opportunity to make a real difference by helping managers navigate complex people matters, championing early resolution and contributing to the development of a modern, values-led employee relations service.

You'll use your employee relations expertise to influence positive outcomes for colleagues, build manager capability and help shape how people relations is delivered across the organisation.

What You'll Do

• Managing complex employee relations cases from start to finish, including grievance, disciplinary, capability and absence matters. 
• Providing expert advice and coaching to managers, supporting early and effective resolution wherever possible. 
• Producing high-quality case documentation, reports and correspondence. 
• Supporting employment tribunal preparation where required. 
• Contributing to the development of policies, toolkits and manager guidance. 
• Supporting the design and delivery of people management training. 
• Championing wellbeing, inclusion and Peabody's values in every interaction.
• Undertake basic analysis of people relations data, uncovering trends, themes, and patterns, presenting these to the strategic partnering team to be considered in the context of business change
• Establish collaborative and productive working relationships with Peabody’s recognised trade unions and colleague representative groups and networks, ensuring flexibility and multiple pathways to early conflict resolution

What You'll Need

• CIPD Level 3 qualification or above
• Able to demonstrate a strong working knowledge of employment law and HR best practice, including future changes
• Experience coaching and influencing managers at all levels
• Experience using HR systems and producing management information
• Excellent written skills, with a strong track record of drafting bespoke casework documentation that successfully achieves a satisfactory balance of managing risk and using an appropriate tone
• Ability to work under pressure and manage conflicting priorities to ensure KPIs are met

Why Join Us?

When you join Peabody, you're joining a team guided by our values: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.

What We Offer

• 30 days' annual holiday, plus bank holidays
• Two additional paid volunteering days each year
• Flexible benefits scheme, including family-friendly benefits and access to a discount portal
• 4 x salary life assurance
• Up to 10% pension contribution

Please read before applying

Peabody does not provide sponsorship as a licensed UK employer.

This is a 12-month fixed term contract and is a part time role offering 21 hours per week.

If this sounds like the right opportunity for you, we'd love to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you're the perfect fit for this role.

If you have any questions about this role, please contact Ryan Loasby, Talent Specialist.

Interview Date: Monday 17th August at Peabody, 45 Westminster Bridge Rd, London SE1 7JB

The closing date for this advert will be Monday 10th August. However, we reserve the right to close this advert early should we receive a high volume of suitable applications.

Location: Westminster, London

Contract: Permanent, Part-time

Salary: £33,376 per annum for 32 hours per week over 4 days, based on an FTE salary of £41,720 per annum (NJC Scale Range 27–29) inclusive of London Weighting, pension and other benefits. 

Hours of work: This is a flexible role of 32 hours per week, over 4 days (8hrs per day)

Annual leave: 35 days including bank holidays / Statutory Holidays (pro-rata for part time)

Closing Date: Monday 10th August 2026

JOB PURPOSE

This is a pivotal role within The Passage’s Fundraising Team, created to help support the transformation of our supporter data systems and ensure we become a more data informed, insight driven organisation and fundraising team. You will be the main contact for the fundraising CRM working with the fundraising team and other teams within The Passage such as finance and IT to ensure the smooth running of all systems and processes.

As the dedicated data and CRM Manager for Fundraising and Communications, you will support colleagues with reporting, analysis, campaign set-up and selections, and data strategy. Your work will ensure our data is accurate, accessible, and GDPR-compliant, enabling smarter decision-making, improved supporter journeys, and to help grow income. You will also be working with the Marketing and Communications team to implement email soft opt-in for our supporters. This is a unique opportunity to shape how we use data to engage, retain, and grow our supporter base at a time of exciting change. 

MAIN DUTIES 

1. Fundraising CRM Project Leadership 

• Manage and maintain the current Salesforce system, ensuring it remains functional, accurate, and fit for the purposes of stewarding donors and maintaining accurate records of donations 

• Act as the day-to-day lead for the CRM system within the Fundraising and Communications team, ensuring it meets team needs and supports strategic goals. 

• Document workflows, integrations and processes to ensure the long-term sustainability and usability of the system for vital processes such as donation processing and gift aid 

• Work with IT and the fundraising team to evaluate onboard 3rd party platforms to support fundraising initiatives. Ensure any changes are approved with senior stakeholders and documented.

• Be a custodian of GDPR within the Fundraising team and be the main point of contact with The Passage’s Data protection lead and ensure all policies and procedures are up to date and in line with current fundraising regulations. 

2.CRM and Data Management 

• Work collaboratively with the IT team and procurement team as the fundraising representative to recommend improvements to the current CRM and any other related projects. 

• Maintain and improve the quality of supporter data through regular cleansing, deduplication, and tagging to ensure accuracy and GDPR compliance. 

• Ensure ongoing system performance and data integrity by embedding data hygiene routines and best practices. 

• Work with the Finance team to support integration between the CRM and finance systems for seamless donation and income reporting. 

• Working with data flows and setting up integrations, ensuring the system runs smoothly on an ongoing basis, making updates, troubleshooting issues whilst maintaining data consistency. 

• Work on system migrations and leading on maintaining proper process structures and documentation during those transitions. Keep track of installed packages, security keys, and their passwords and related administrative processes. 

• Be responsible for all data imports from our 3rd party platforms, ensure that data is uploaded in line with regular upload schedule in an accurate manner. 

• Work with the Marketing and Communications team to help implement soft opt-in 

• Manage one database volunteer to complete database tasks. 

3. Data Selections, Segmentation and Campaign Support 

• Collaborate with the Fundraising team to perform targeted data selections for appeals, newsletters, stewardship journeys, and events. 

• Develop and maintain segmentation structures and logic to support personalised supporter journeys and strategic targeting. 

• Work closely with the Marketing and Communications team to provide campaign-ready data for fundraising, advocacy, and engagement activities. 

4. Reporting and Insight 

• Design, build, and maintain dashboards and reports that provide real time insight into fundraising performance, donor behaviour and campaign results. 

• Create and deliver regular and ad hoc fundraising analysis to inform strategic decisions and performance tracking. 

• Proactively identify opportunities to improve donor retention, upgrade journeys and lifetime value through data driven insight. 

5. Cyber Security 

• Work closely with the IT team to manage security/GDPR of the Fundraising crm 

• Develop knowledge in this area and undertake training as required. 

6. Other Duties: 

• Provide ad-hoc administrative support to the Fundraising and Communications team. 

• Support and attend fundraising events as required. 

GENERAL RESPONSIBILITIES 

• Stay up to date on policies/news/regulations relating to the role 

• Work with the Supporter Engagement Officer on shared tasks and provide reports as required and troubleshoot any issues 

• Proactively flag any data integrity issues with Line Manager and help develop action plans as required. 

• Participate in internal/external meetings as required, and attend training events, conferences and other functions as necessary. 

• Participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs. 

• Ensure that all The Passage’s policies and procedures are adhered to and contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults. 

• At all times, undertake your role in a professional manner maintaining a high-quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage and uphold standards expected by The Fundraising Regulator 

• Undertake any other duties that may be required which are commensurate with the role. 

• In conjunction with your Line Manager, continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage. 

Note: This Job Description summarises the main responsibilities of the role at the time of writing. As the organisation and digital activity continue to develop, the role may evolve in consultation with the postholder. 

Person Specification:   

This person specification sets out the essential abilities and qualities which are used in the selection criteria for the post. When completing your supporting statement please address criteria E1 to E10 and K1 to K9, giving evidence of your experience and abilities and demonstrating your understanding and knowledge.

EXPERIENCE 

E1 Experience of using a database to accurately enter and manage data

E2 High level skills related to data management and handling

E3 Working extensively with Fundraising CRM system

E4 Implementing policies and procedures

E5 Running reports and analysing data.

E6 Understanding of data protection and GDPR principles

E7 Working with Salesforce, ideally with Administrator certification. (Desirable)

E8 Experience supporting or leading database/system improvement projects, including implementation or migration (Desirable)

E9 Experience of onboarding 3rd party platforms with GDPR compliance and collaboration with IT

E10 Experience of working in the charity sector (Desirable) 

KNOWLEDGE 

K1 Ability to prioritise and organisational skills, remaining calm under pressure

K2 Team working skills with a positive and collaborative approach.

K3 Interpersonal and communication skills, both verbal and written.

K4 Standards and procedures for payment card processing, electronic payments (e.g. BACS, bank transfers), banking and handling cash securely.

K5 Individual giving and/or other types of fundraising.

K6 Up to date knowledge of GDPR compliance and soft opt-in

K7 Relevant regulations, legislation and professional codes of practice.

K8 IT proficiency, especially Excel, Word and Outlook.