Development and implementation manager jobs
Operational Support Worker *(Female Only)
Location: Sheffield
Closing date: 6th March 2026
Overview of Role:
The Operational Support Worker plays a vital role in enabling the team to offer compassionate, Christ centred support to vulnerable women. As the project has seen growth over the last few years, in response to rising demand, this role will play a key part in shaping and establishing the administrative systems, processes and procedures we’ve not yet had the capacity to formalise—ideal for someone who is energised by building structure, improving practice, and being part of creating solutions rather than stepping into a readymade setup. By carrying out the administrative, organisational, and practical tasks that keep the project running smoothly, they will help free frontline staff and evangelists to focus on building relationships, offering pastoral care, and walking alongside women in their daily challenges.
Salary: £24,570 per Annum (FTE)
Hours:37.5 per week
Pension: Church Army is an auto enrolment pension employer. You will be assessed under pension auto enrolment criteria.
Annual Leave: 25 days, plus Bank Holidays (total 33 days)
Contract:Full-Time – Open Ended
DBS: This post is subject to a enhanced DBS (Disclosure and Barring Service) check and compliant with safeguarding policies and procedures. Safeguarding training will be required.
Everyone in Church Army whether a staff member, volunteer, Evangelist, Evangelist in Training or Licenced Waterways Chaplain is responsible for making sure that Church Army has a safe and healthy safeguarding culture.
We are committed to protecting the vulnerable and ensuring the highest possible safeguarding standards. We expect everyone in Church Army to be familiar and comply with our Safer Ministry Policy, undergo any safer recruitment processes, and report any concerns or behaviours they don’t think are right to a member of the safeguarding team: or someone they trust.
Occupational Requirement: This post is subject to an Occupational Requirement under the provisions made in the Equality Act 2010 that the post holder has an active faith in Jesus. The successful candidate must be in agreement with the vision and values of Church Army.
*Due to the responsibilities of the role, there is an occupational requirement under the Equality Act 2010 that the post holder is female.
Application Deadline:6 March 2026
Interview Date: 16 March 2026
Next Steps:
For more information on the role, you can find the job description and person specification for the post here.
To apply, please download and complete a Faith Based Application Form for this post. When you are ready to submit your application, please email your completed application form, in word format,
PLEASE NOTE, WE DO NOT ACCEPT CVs
We want everyone everywhere to encounter God’s love and be empowered to transform their communities through faith shared in words and action.

The Diocese of Truro is home to 305 church buildings — extraordinary places of worship, history, community and culture. Each one tells a story about the people of Cornwall and the faith that shaped our landscape. We are committed to supporting the volunteers and clergy who care for these much‑loved spaces, ensuring they remain sustainable, welcoming and fit for mission.
As part of our ambitious Buildings Strategy, supported by the Church of England’s Buildings for Mission programme, we are expanding our capacity and seeking a Church Buildings Support Officer (CBSO) to join our Buildings, Environment and Land Team. A second CBSO will be recruited later in the year, and between the roles we aim to cover two specialist areas:
- Fundraising and grant support (particularly heritage and capital grants)
- Community engagement and enterprise development
We welcome applicants who bring strength in at least one of these areas. All CBSOs will also provide general fabric and funding advice.
As a CBSO, you will be an advisor, problem‑solver and encourager — working alongside parishes to help them repair, adapt and make the best possible use of their buildings. You’ll support everything from maintenance plans to major capital projects, helping churches access funding, specialist guidance and community partnerships.
You will play a key role in ensuring church buildings are well cared for, environmentally responsible, and equipped for worship, ministry and wider community life. The right person for this role will understand buildings in community settings and how they are used. They will be interested in heritage buildings and also know about, or want to learn about, churches and how to care for them. We need a strong communicator who can adjust to different audiences, engaging people in the cause rather than bulldoze them. The skills to bring people together to collaborate are key. Experience of developing and managing projects with community groups/faith groups and fundraising, as well as experience in budget management is important.
Ideally, we seek someone with a qualification and experience in a relevant area, but we are very happy to invest in the right person and can offer a range of training and support.
This role offers the opportunity to make a lasting impact as part of a unique organisation that prides itself on being a supportive employer. At the Diocese of Truro, we value work-life balance and employee wellbeing and are committed to supporting your development. We offer additional benefits such as flexible working, up to 26 days holiday plus bank holidays, a range of wellbeing activities and the Church of England Pension Scheme with 9-15% employer contributions. More information on this here.
The closing date for applications is midnight on 16 March 2026 with interviews being held on 25 March 2026 in Truro.
This role has been made possible with support from a grant from the Church of England.
We welcome applications from all suitably qualified persons. However, we would particularly welcome applications from those with a disability, or from a UK minority ethnic background, as these groups are currently under-represented in our staff.
We will be a diocese that reaches out to children, young people, and families. We will be a diocese that is good news for the most disadvantaged.


The client requests no contact from agencies or media sales.
About Adolescent Health Study
The Adolescent Health Study (AHS) (Registered Charity Number 1213337) is an ambitious new UKRI-funded initiative to establish a prospective, longitudinal population study that will generate a globally leading open science data platform and research resource. AHS aims to recruit at least 100,000 young people aged eight to 18 years from across the UK and to follow their mental and physical health and wellbeing over at least 10 years. It plans to collect data through questions and measures; to obtain bio-samples for a wide range of genomic and other high-throughput assays; and to capture linked data relevant to health and wellbeing from participants’ health, education and other administrative records.
There will be a strong emphasis on engaging with and involving young people, schools, parents and other relevant stakeholders in the design and delivery of the study, as well as on including young people that represent as wide as possible a range of backgrounds, experiences and characteristics. AHS will focus on enabling a wide range of research, including studies of the critical biological and social developments that occur during the transition from childhood to adulthood and the determinants of both mental and physical health and wellbeing in adolescents and young adults.
Purpose of the post
The Engagement and Involvement Officer will play a central role in supporting meaningful engagement and involvement of young people, families, schools and other interest-holders in the process of designing, delivering and ensuring the best outputs from the Adolescent Health Study.
Primarily, the postholder will be responsible for the stewardship and coordination of the AHS Young People’s Advisory Group (YPAG). The post-holder will provide ongoing support to YPAG members to ensure their active participation in opportunities to inform and shape the work of AHS. This will include working closely with the adults in the YPAG members’ lives, including parents/carers, teachers and other relevant adults or professionals. The postholder will also be required to build positive working relationships with other organisations and institutions that work directly with young people. They will support the Engagement and Involvement Lead to develop mechanisms to reach wider and more diverse groups of young people to take part in engagement and involvement activities at AHS.
This is a role that requires confidence, autonomy, enthusiasm and skill. The post-holder will be a strong advocate for children’s rights, have a sound working knowledge and understanding of safeguarding practices, and demonstrate experience of co-ordinating youth advisory groups, youth councils or similar.
Main responsibilities
Coordination & facilitation
- Plan, organise, and deliver regular meetings, workshops, and consultation sessions with young people.
- Develop accessible, inclusive and engaging materials to support young people’s participation in activities and discussions.
- Ensure robust mechanisms are in place to facilitate a feedback loop, communicating to young people the impact of their input.
- Ensure safeguarding, wellbeing, and inclusion are embedded in all activities.
- Lead on and maintain communication with young people, parents/carers (where appropriate), and partner organisations.
Support for young people
- Provide guidance, pastoral support, and clear information to help young people take part confidently and safely.
- Facilitate training and development opportunities to build young people’s skills, knowledge, and confidence.
- Foster an environment where young people feel respected, valued, and listened to.
- Manage mechanisms for reward and recognition of young people’s input and contributions.
Strengthen and enable staff team
- Strengthen knowledge and understanding of youth engagement and involvement across the organisation.
- Enable the wider staff team to plan and conduct activities with the YPAG and wider groups of young people, supporting the design of involvement tasks that are age-appropriate, inclusive, and aligned with best practice.
- Provide feedback to colleagues on how to maximise the impact of youth involvement.
Administration & governance
- Manage recruitment and onboarding processes for YPAG members.
- Oversee consent processes, data handling, and safeguarding requirements.
- Coordinate payments, incentives, travel, and expenses for young people.
- Maintain accurate records, produce meeting notes, and ensure timely communication.
- Support the Engagement and Involvement Lead to track, document and report on outcomes and the influence of young people’s involvement on projects and workstreams.
Continuous learning and development
- Contribute to the development of the organisation’s engagement and involvement strategy.
- Contribute to the evaluation of engagement and involvement activities and gather feedback from young people, parents/carers and other relevant parties we work closely with.
- Maintain an interest and working knowledge of best practice in youth involvement, participation, and co‑production.
- Identify opportunities to share learning and reflections with the AHS team and wider colleagues to continuously improve practice and processes.
Interest-holder and partner engagement
- Build and maintain partnerships with schools, youth organisations, and community groups to recruit and support young people to engage in engagement and involvement activities.
- Provide verbal and written presentations of engagement and involvement work with young people to internal and external audiences.
- Represent AHS in meetings, workshops and events where appropriate.
Knowledge, skills and experience
Essential criteria
- Experience developing and delivering engagement and involvement activities with young people and other relevant interest-holders (such as parents, families, teachers and schools).
- A proven track record or professional background in working with young people – such as in youth work, counselling, mentoring, education, or a related setting.
- Strong facilitation and communication skills, especially with young audiences.
- Understanding and experience of good practice in youth engagement and involvement, including the principles and implementation of safeguarding, data protection, and inclusive practice.
- Experience of co-ordinating a youth advisory group, council, board or similar structure
- Ability to work autonomously, prioritising tasks and manage own workload.
- Ability to design and deliver workshops, focus groups or meetings that encourage open dialogue and collaboration.
- Excellent written and verbal communication skills - able to communicate effectively and confidently with a range of stakeholders and to summarise and report key information clearly and accurately, both verbally and in writing.
- Demonstrated commitment to children’s rights, youth participation and the meaningful inclusion of young people’s views and perspectives.
- Confidence using online meeting tools (e.g. MS Teams, Zoom), and collaborative platforms (e.g. SharePoint, Microsoft 365).
Desirable criteria
- Relevant qualification in youth participation, youth work, community engagement or similar.
- Understanding of public involvement in research or willingness to develop expertise.
- Understanding of key concepts and challenges in young people’s health and wellbeing and the transition to adulthood.
- Understanding and knowledge of key potential partners across the UK for delivering youth engagement in the sector.
- Experience using digital engagement and facilitation tools for online sessions (e.g. Miro, Mural, Mentimeter, Canva, PowerPoint).
Dimensions
- This has been designed as a full-time role, although part-time work could be considered for the right candidate.
- Flexible working may be required across several geographical locations in the UK. Travel may be necessary to various AHS locations and partner organisations.
- Willingness to work hours flexibly including some evenings/weekends.
Additional Information
- Enhanced DBS/PVG or equivalent safeguarding check will be required.
Application Process
This post is subject to receipt of satisfactory references, an enhanced DBS check and right to work in the UK (visa sponsorship is not available). Please apply with a CV and a covering letter (of no more than two pages) explaining what you can bring to this role, and including your current salary.
The closing date for this position is midnight on End of Day Sunday 29 March.
Interviews are currently expected to be held during the weeks commencing 27 April and 05 May.
Equal Opportunities Policy Statement
AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. It is our policy to provide employment equality to all, irrespective of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Beyond these protected characteristics, we acknowledge the importance of socio-economic background, childcare and caring responsibilities, educational background, neurodiversity, and any other factors that shape an individual’s identity and opportunities. We strive to create an environment where all colleagues feel valued, supported, and able to contribute fully.
Values
It is an exciting time for the Adolescent Health Study (AHS) as we establish our senior leadership team and begin to plan the pilot studies. As the senior executive team evolves, the AHS values will be grounded in inclusivity, integrity, accountability, and collaboration.
Grade: 3
Hours: Full Time, 37.5 hours per week (Flexible hours considered)
Position type: Fixed term for 18 months
Responsible to: International Programmes Finance Manager
Direct reports: None
Location: Truro, Cornwall (hybrid) or remote (UK only) with quarterly travel to Truro
This role may occasionally be required to deploy as part of a ShelterBox project delivery team, working alongside our programme partners. These deployments are unlikely to exceed 2 weeks in duration.
ROLE PURPOSE:
To support programme-level financial accounting, grant stewardship, reporting and oversight-ensuring accurate reconciliations, cost recovery, budgeting, forecasting, donor reporting, and risk management, while acting as a proactive business partner to drive informed decision-making and value for money. This role will also support the Financial Reporting & Systems Manager in delivering accurate internal reporting and ensuring finance systems meet organisational needs.
WHO ARE WE LOOKING FOR?
The successful candidate must have experience of supporting financial process related to donor reporting and project accounting across a diverse portfolio of projects and possess the confidence and collaborative skills to work effectively with senior management.
The successful candidate must be able to combine technical expertise with strong business partnering skills to support decisions that improve organisation efficiency, protect organisational sustainability, and build confidence in colleagues across the organisation.
The candidate must also have experience of project accounting and charitable donor reporting. Knowledge and experience of inventory accounting would be highly regarded, as would exposure to the management or implementation of a project accounting finance system.
MAIN ROLE AND RESPONSIBILITIES:
- Strengthening financial knowledge and confidence with budget holders through coaching, training programmes and partnership-based support.
- Working collaboratively across the Finance team to design intuitive reports and analysis that meet the needs of colleagues across the organisation.
- Contributing to stronger processes and tools, providing clarity around performance, and acting as a trusted advisor to both finance and non-finance colleagues.
- Support the shaping of financial information guidelines for programme delivery, which informs board-level decisions, and supports organisational strategy.
- Collaborating with the Financial Reporting & Systems Manager to improve reporting tools and ensure finance systems support programme and organisational requirements.
Programme Finance Partnership & Advisory
- Support programme managers by providing financial insight and challenge to improve decision-making.
- Assist with monthly project portfolio reporting and forecasting, ensuring accuracy and actionable analysis.
- Interpret donor requirements and help ensure compliance across assigned projects and grants.
- Advise programme teams on best practice donor reporting and project accounting protocols.
Budgeting, Reporting & Compliance
- Assist in development and maintenance of reports and systems that enable effective financial management of projects.
- Support donor financial reporting, ensuring timeliness, accuracy, and compliance.
- Contribute to the development and usage of project budgeting templates; provide guidance to programme teams.
- Collaborate with finance systems and other colleagues to ensure systems meet programme finance needs, especially for project accounting and donor reporting.
- Support Fundraising department on income projection and integration in project funding gap.
- Assist the Financial Reporting & Systems Manager with preparation and review of departmental budgets, forecasts, and input relevant information for the monthly management accounts.
- Support administration and optimisation of finance systems to meet reporting needs.
Grant & Partner Management
- Assist programme teams with partner due diligence assessments related to project delivery.
- Attend programme coordination meetings providing adequate intelligence on project financial status.
- Support financial management of partner grants, including payment facilitation and compliance checks.
- Review partner financial reports and ensure alignment with donor requirements.
Controls & Oversight
- Monitor project-level financial performance, highlighting risks and variances.
- Monthly reconciliation of funding forecast, ensuring that income received are recognised when due.
- Maintain accurate records and documentation for audits and donor compliance.
- Review departmental budgets with relevant budget holders.
Other responsibilities
- Participate in cross-functional projects as required.
- Any other duties as required which are deemed appropriate to the level and grade of the post
We are seeking a professional, confident and compassionate safeguarding practitioner to join our Safeguarding Team. This important role supports the Diocesan Safeguarding Officer and serves as the designated Cathedral Safeguarding Advisor, helping ensure that safeguarding is embedded at the heart of the life of Truro Cathedral.
As with the wider Church of England, the Diocese is undergoing a period of transition and development, and safeguarding remains central to our mission. You will bring emotional intelligence, strong communication skills, and the professional integrity needed to instil confidence and provide high‑quality safeguarding support.
This is a challenging but rewarding opportunity for someone with safeguarding experience who is ready to contribute to a complex and meaningful environment.
At the Diocese of Truro, we really value work-life balance and employee wellbeing, have a friendly and supportive working environment and are committed to encouraging your development.
SAFEGUARDING – EVERYONE MATTERS – EVERYONE’S RESPONSIBILITY
The Diocese of Truro strives to be trauma informed, and is committed to developing safer policies, cultures, and practices.
We will be a diocese that reaches out to children, young people, and families. We will be a diocese that is good news for the most disadvantaged.


The client requests no contact from agencies or media sales.
About the Team
The Ministry Development Team (MDT) is a team of 45 people which sits within the Archbishops' Council. We are nationally responsible for ensuring that there is a pipeline of lay and ordained ministers together with their terms of service and the development of future and current senior leaders to meet the missional needs of the church. As such we have a key role to play in the delivery of our national Vision and Strategy in which we aspire to be a church which is Jesus Christ shaped and centred.
Our work requires us to work collaboratively with a wide range of stake holders and partners including the 42 Church of England Dioceses, 20 Church of England Theological Colleges, the House and College of Bishops, the College of Cathedral Deans and the College of Archdeacons together with a range of universities and other external bodies. Our work is overseen by the Ministry Development Board, which is a subcommittee of the Archbishops' Council and is chaired by a Diocesan Bishop.
About the Role
The Ministry Human Resources (HR) Lead will be line managing a colleague (the Ministry HR Policy Officer) and work in collaboration with colleagues across the church, especially in the MDT and HR teams.
The Ministry HR Lead will be supported by the Advisory Group for Terms of service and Wellbeing of Ministers (AGTAWM). AGTAWM is chaired by the lead Bishop for ministerial terms of service and wellbeing, and is a subcommittee of the Ministry Development Board. The Ministry HR Lead is currently a member of the MDT leadership team and reports to the Director of the Ministry.
Responsibilities
Leadership
- Lead the collaborative development and implementation of new and revision of existing ministerial HR policies and practice in collaboration with AGTAWM and other key stakeholders especially dioceses including recommendations for changes to church legislation
- Ensure that ministerial HR policy and practice is consistent with the ongoing development of wider legislative and HR developments inside the church and in wider society particularly changes in good employment practice
- Lead ministerial HR projects as required and provide ministerial HR support to projects led by others
- Support the Archbishops' Council in carrying out their responsibilities as the Central Stipends Authority
- Provide advice to dioceses on specific HR matters when appropriate
- Support the induction of Archdeacons and Diocesan HR advisers
- Act as the key NCI contact for organisations including CECA (trade union) and the Retired Clergy Association
- Play an active role in the leadership of the wider MDT
Governance
- Ensure that AGTAWM operates within its terms of reference, including working with the Chair and the Director for Ministry to fill vacancies on the Advisory Group when they arise
- Ensure that AGTAWM meetings happen sufficiently frequently to provide support to the work of the Ministry HR team
- Support the work of the MDB, including reporting as required on Ministry HR work and seeking the Board's support and formal approval where appropriate
- Engage with, and obtain the support and formal approval of other bodies including Archbishops' Council and the College and House of Bishops where appropriate
Teamwork
- Provide healthy line management of the Ministry HR Policy Officer
- Provide briefings to the Director for Ministry on request
- Play a proactive and positive role within the wider MDT and NCIs, including inhabiting the NCI values
- Build and sustain a wide network of collaborative relationships with colleagues across the MDT, NCIs and wider church, especially with diocesan HR colleagues
Key Relationships outside of the MDT
- Inside the NCIs
- The central HR, Legal, Data Services, Clergy Payroll, and Finance teams and the Pensions Board, Bishoprics and Cathedrals
- Governance
- AGTAWM and especially its episcopal chair
- The MDB and Archbishops' Council
- The House of Bishops
- The Wider Church
- Diocesan HR teams
- Network of Diocesan Clergy Wellbeing Leads
- Archdeacons
- The Retired Clergy Association
- Church of England Clergy Association (Faith Workers Branch of Unite)
Closing date for application is 4 March 23:55 pm
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a new role within St Luke’s for Clergy Wellbeing created to strengthen and embed high-quality clinical practice across our services. The Clinical Quality Learning Lead will support the continuous improvement and quality assurance of our talking therapy provision, enhancing safety, consistency, and a shared learning culture across our network of therapy providers. This will ensure that our grant-funded support continues to meet the highest standards of care for clergy and their families.
This role suits someone who can dedicate around one day a week to provide clinical quality oversight, support reflective learning and strengthen best practice.
You will be ideal if you:
- Have relevant clinical experience and registered practitioner (see job pack)
- Share our passion for clergy wellbeing
- Have a heart for learning and sharing learning to improve practice
- Enjoy developing communities of practice.
St Luke’s is a small, dedicated team. Our success depends on each person contributing to the life of the team and the vision of St Luke’s. This role does not require the post holder to have a Christian faith but must be in sympathy with our vision and values.
A leading charity in clergy wellbeing and mental health
The client requests no contact from agencies or media sales.
The Finance team provides finance and budgeting support to staff, managers and members of PCS. The department is about to embark on a digital transformation that will modernise how the Finance department operates for the Union. We are looking for a Head of Finance that will drive and lead this project whilst maintaining continuity of service operation to the union, members and staff and, to join a progressive union that values collaboration, integrity, and social impact.
Salary and Location
- Band 5, London Spine points 21-17 or Regional Spine points 23-19
- Starting salary: London £63,279 p.a. rising to £72,098 p.a. or Regional £58,877 p.a. rising to £67,689, in annual increments (pay award pending)
- PCS Clapham or Regional office
Successful candidates for the post of Head of FInance will be able to demonstrate:
You are a qualified accountant (ACA, ACCA, ACMA, CIPFA) and or have an MBA with:
- 5 years proven experience of managing a successful finance team
- Proven experience in strategic financial leadership
- Strong knowledge of financial systems, compliance, and reporting
- Project management and delivery in a financial setting
- Excellent communication and stakeholder engagement skills
- Management of internal and external audit processes
- A commitment to equality, inclusion, and the values of the trade union movement
The main duties of the Head of Finance role include:
- Strong leadership and effective management of the finance team
- Lead and manage the implementation and optimisation of a new finance system to ensure cost-efficiency through service reviews and technology adoption
- Deliver strategic financial advice to senior stakeholders
- Lead the unions financial services, focusing on complex and high-impact areas
- Support medium and long-term financial planning for the Director of Central Services and Senior Management Team
- Oversee management accounts, year-end financial reports, and budget cycles
- Ensure compliance with VAT, Corporation Tax, PAYE, and regulatory reporting (e.g., AR21)
- Provide accurate financial data and strategic insights to decision-makers
- Strengthen audit processes and investment oversight
- Ensure integrity in transaction processing and ledger management
- Maintain compliance with data protection and service level agreements
- Support supplier relationship management
Excellent people and leadership skills combined with strong analytical skills, and problem solving ability, and an understanding of up-to-date finance technology will all be essential requirements for a successful Head of Finance.
Closing date: at 12 midday on Thursday 12 March 2026
Interviews will be held in person at PCS Clapham: Wednesday 25 March 2026
About PCS
PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.
Employer Benefits
You will have access to a generous package of staff benefits including
- flexible working (including hybrid working)
- childcare and family support
- generous maternity/paternity leave
- 32 days leave and Christmas closure
- pension scheme
- employee assistance programme
Learning and Development
The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.
PCS Recruiting Process
We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.
Applications must be received by the closing date and time specified.
Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.
- CVs will not be accepted. Please see the job description/person specification and follow the application process.
- PCS is working towards equal opportunities and is positive about disabled people.
- All posts can be considered on a full-time, part-time or job share basis.
Please view our guidance for applicants.
JOB DESCRIPTION: HEAD OF FINANCE
Ref: 0326
Grade: Band 5, London or Region
Salary:
London Spine points 21-17
London Starting salary £63,279 p.a. rising to £72,098 p.a.
Regional Spine points 23-19
Regional Starting salary £58,877 p.a. rising to £67,689
Location: PCS Clapham (London) or PCS regional offices
Purpose of the job:
Management and leadership of the PCS Finance Team and the provison of strategic financial advice to the National Executive Committee and other bodies.
Responsible for the management of the compilation and production of all management accounts, PCS annual audit, budgets, cash-flow and financial planning reports and annual reports.
Responsible for the integrity and completeness of the accounting records, ensuring taxation compliance.
To manage the modernisation of PCS finance system and to work with our providers to introduce digital products to support PCS primary financial accounting management system.
To engage stakeholders and drive strategic change to optimise the efficiency of the financial operations and contribute towards PCS overall strategic direction of the PCS Union.
Responsible to: Director of Central Services
Responsible for: Internal Audit & Funding Manager and Finance & Budget Manager
Contacts
External:
PCS members, elected officials and potential members. Employers, Legal, pension and other advisors. TUC, Members of other trade unions and related bodies. Senior Government Officials, Ministers, MPs, pressure groups, campaigning bodies and media, Auditors, financial institutions and Investment Managers.
Internal:
PCS staff and managers across Regions and Departments
Main duties and responsibilities
1.People Management
- Manage work allocation and workflow, future planning and support for Finance Team and Director of Central Services
- Motivate and manage individuals and the team as a whole to provide a high standard of service to develop and improve the skills and efficiency of the Finance team
- Check work standards and maintain consistent quality of delegated tasks
- Seek to continuously improve the effectiveness and efficiency of the team
- Through induction, the appraisal system and one-to-ones, identify staff training and development needs, train or organise formal/informal training for the Finance Team
- Proactively promote diversity and inclusion in line with the wider PCS approach
- Apply the staff conduct policies as and when required e.g. discipline, grievance, capability, dignity at work and IT security policies
- Provide advice and deal with complex issues related to staff management including disciplinary or grievance in consultation with line manager
- Ensure that the health, safety and welfare of staff is maintained and improved, in accordance with PCS and statutory policies
- Work effectively with lay officials. Provide advice to and lead relevant committees including the preparation and presentation of reports
- Deputise for line manager when required
2.Strategy and Advice
- Ensure the provision of strategic financial advice and guidance to a wide range of stakeholders
- Provide leadership in delivering the unions Financial Services, having direct involvement in more complex or strategic areas to support the delivery of the unions objectives
- Prepare and manage delegated budgets in accordance with the Unions overall financial policies and procedures ensuring services are delivered within the agreed budgets
- Provide medium and long term financial planning support to the Director of Central Services and Senior Management team
- Oversee reviews of service prices and providers, making proposals for savings and change, seeking to exploit changing technologies and methods to reduce costs, wherever possible, in line with budgetary and policy constraints
- Oversee statistical systems to produce reports and analyse information within the Finance department
- Monitor and report on issues and initiatives as requested
3. Strategy and Advice
- Ensure the provision of strategic financial advice and guidance to a wide range of stakeholders
- Provide leadership in delivering the unions Financial Services, having direct involvement in more complex or strategic areas to support the delivery of the unions objectives
- Prepare and manage delegated budgets in accordance with the Unions overall financial policies and procedures ensuring services are delivered within the agreed budgets
- Provide medium and long term financial planning support to the Director of Central Services and Senior Management team
- Oversee reviews of service prices and providers, making proposals for savings and change, seeking to exploit changing technologies and methods to reduce costs, wherever possible, in line with budgetary and policy constraints
- Oversee statistical systems to produce reports and analyse information within the Finance department
- Monitor and report on issues and initiatives as requested
4.Finance Systems
- Manage the introduction, implementation and continuous monitoring of a new finance system to provide effective budget management at every level of the union
- Provide detailed financial data and reporting, including management accounts and strategic advice, to the National Executive Committee/Senior Management Team
- Provide straightforward access to budgets for all budget holders to facilitate better planning and cash flow management
- Ensure resources are optimised to enable good decision-making across each command area
- Review and update where necessary current audit processes to ensure compliance with the Trade Union Certification Officer
- Provide investment oversight, forecasting, and asset management to the Director of Central Services, and produce relevant information to support spending and investment decisions
- Ensure controls are in place and adhered to, to manage management override risks
- Maintain professional financial relationships with suppliers and customers
5.Operational Management
- Oversee and ensure the integrity of the unions transaction processing at all times
- Ensure all liabilities are recorded, payments made, receipts banked and ledgers managed in line with best practice
- Ensure all service level agreements are adhered to by the Finance department, and developed where necessary
- Ensure data protection adherence and finance systems are secure
- Assist the Director of Central Services in managing relationships with suppliers
6. Group and Branch Funding
- Oversee PCS work with Special Member Auditors to ensure the completion of union group and branch audit procedures in line with rules and Finance Committee requirements
- Provide assistance to group and branch treasurers, including training courses
- Provide reports as required for the Finance Committee
- Ensure expenses are paid in line with Service Level Agreement requirements
7. Finance Training and good practice
- Participate in the dissemination of financial knowledge across the union. Organise and participate in periodic financial training programmes for budget-holders, treasurers and members
8. Communication
- Draft complex communications including briefs, reports, business cases, for internal and external stakeholders
- Draft papers, policies and regulations in relation to financial management
- Communicate with members by producing circulars and briefings, and by addressing meetings and conferences etc
- Represent PCS where necessary and liaise with outside professional bodies such as auditors
- Provide financial information as required by other areas of the Union, in particular treasurers, or other bodies
9. Team Working
- Proactively promote team working and collaboration
- Initiate, organise, lead and participate in team meetings as appropriate
- Maintain high levels of confidentiality of sensitive issues at all times
- Provide assistance to team members
- Manage and co-ordinate staff on issues arising from new working practises, one off projects, or annual projects such as conference
10.Equality
- Contribute to PCS policies on equal opportunities by developing innovative workplace strategies to tackle inequality and discrimination
11.General
- Contribute to the strategic development of the Unions policy objectives including the PCS planning process
- At all times implement and promote the PCSs equal opportunities policy adhering to the PCS Values
- Take due and reasonable care of self and others in respect of health and safety at work
- Participate in appraisal, training and development systems
- Act in a manner that enhances the work of the PCS and its overall public image
- In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
- Such other duties that may reasonably be required and that are within the level of the responsibility of this post
- Willing to work outside normal office hours and location on occasion. (e.g. attendance at Annual Delegate Conference)
Person Specification: HEAD OF FINANCE
Ref: 0326
Date: January 2026
Location: London or Region
ESSENTIAL FACTORS
QUALIFICATION
- Qualification in Finance and/or Business Management (ACA,ACCA,ACMA,CIPFA,) and/or MBA with minimum of 5 years' proven management experience in finance
EXPERIENCE
- People management including induction, work allocation, appraisal and conduct
- Experience of working at strategic management level in finance
- Management accounts production and compilation of year end accounts, external reports and audit processes
- Management of payroll and pensions administration
- Project management and delivery in a financial setting
TRAINING
(including continuous professional development)
- Evidence of ongoing training and continuing professional development
- Commitment to undertake job-related training
- Commitment to participation in appraisal and development review process
- Commitment to staff development
KNOWLEDGE
- Management Accountancy
- Financial management and taxation including VAT, Corporate tax and PAYE compliance
- Contract and regulatory compliance management
- Impact and use of Financial Digital and IT applications
- An understanding of and a commitment to trade unions
SKILLS
- Ability to communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences
- Ability to negotiate and form effective working relationships internally and externally
- Ability to provide strategic and policy implementation advice and guidance
- Proficient with Reporting, Data Analytics tools and performance metrics
- Ability to deliver and adapt financial training to audiences without financial knowledge/expertise
OTHER
- Commitment to the application of Equal Opportunities policies and practices at work
- Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
- Flexible approach to work and willing to work outside of normal office hours and location on occasions
The Director of Finance & Corporate Services is a new post for the East London Mosque Trust (ELMT). The Director of Finance will lead the Trust’s financial strategy, planning, and operations. This pivotal role will oversee the day to day financial transactions and ensure compliance while driving financial sustainability, transparency, innovation, and long term growth. The post holder will work closely with the CEO, the Senior Management Team, and the Trustees to help shape the future direction of the organisation. As one of the largest mosques and Islamic centres in the UK, it is imperative to build capacity in the leadership team to deliver effective, informed, strategic financial decisions to support the future sustainability of the ELMT.
Responsible to: CEO
Director of Finance & Corporate Services
The Director of Finance & Corporate Services is responsible for the proper conduct of all aspects of the day to day financial management of the ELMT.
Finance Management
- Oversee budgeting, forecasting, and financial reporting processes.
- Ensure robust financial controls and compliance with charity regulations and accounting standards.
- Manage cash flow, reserves, and funding streams including grants, donations, and contracts.
- Maintain an annual and a five-year financial forecast to underpin the strategic objectives.
- Responsibile for managing ELMT’s investments, while developing and implementing strategies for maximising ELMT’s finances.
- Manage and develop the finance team, fostering a culture of accountability, excellence and continuous improvement.
- Collaborate across departments to support financial literacy and budget ownership.
Governance & Compliance
- Prepare financial reports for CEO/SMT, the Board of Trustees and funders.
- Ensure compliance with The Charity Commission, HMRC, and Companies House requirements.
- Lead on audit preparation and liaise with external auditors.
- Lead on digital transformation for financial arrangements.
- Ensure there is a knowledge/awareness of fraud across the organisation.
- Ensure good risk management.
Finance, Sustainability & Compliance
- Optimise financial controls and processes in order to minimise financial risks, and ensure organisational compliance.
- Ensure compliance with funding agreements across all the teams and services.
- Ensure monthly reconciliation of all control accounts including creditors, debtors, payroll and banks; the preparation of monthly management accounts; and preparation/maintenance of control over all non-transactional journals such as accruals, prepayments, fixed assets/depreciation.
- A sound understanding of Islamic financial principles and their application within a charitable and governance context.
- Lead the strategic financial planning process, delivering annual and forecast budget plans, periodic forecasts within year and funding requirements, working closely with CEO and SMT.
- Plan and coordinate all tax, finance and treasury management practice and policy, with reference to charitable status, cash management and investments, reviewing and reporting on investment portfolios on a monthly basis.
- Ensure monthly payroll is accurate and timely, including all matters related to HMRC, and PAYE submissions.
- Have a full oversight of contracting and procurement activities and procedures, ensuring compliance with regulatory requirements, always seeking value for money, and where possible, cost saving opportunities.
- Check the condition of all assets and conduct an ongoing review of whether assets and investments are being put to best use and serving the organisation’s interests.
- Work with the CEO to identify new revenue-generating tactics.
- Responsible for the preparation of annual accounts to prescribed standards, managing effective relationships with the auditors, taking responsibility for the completion and submission of statutory/regulatory reporting in line with prescribed timelines, and keeping up to date with regulatory and statutory requirements within the charity sector.
- Lead on The Charity Commission reporting, including the annual review/trustee report and updating the organisation’s information held by The Charity Commission and Companies House.
Operational Excellence
- Review and improve organisational processes across ELMT, including Operations, Facilities, HR and Policy, ensuring they are efficient, effective and aligned with best practice.
- Identify and propose practical improvements to systems, policies and ways of working, driving internal efficiency and increasing organisational impact.
- Ensure alignment between systems, policies and processes, enabling departments to work effectively together and supporting ELMT’s strategic objectives.
- Over time, take on broader responsibility across departments, particularly in strengthening processes and embedding sustainable efficiencies.
Information Technology Management
- Devise and establish IT policies and systems to support the implementation of strategies set by upper management, including Data Protection and Cyber Security.
- Keep abreast of changes and updates to Data Protection legislation and ensure that staff receive regular training on Data Protection and Cyber security
- Evaluate the company systems and processes to coincide with the needs of the organisation
- Decide the need for upgrades, configurations or new systems and report to upper management.
- Direct the management of the ELMT website.
- Oversee the IT service provision ensuring it meets the ongoing needs of ELMT.
- Manage and develop the IT team, fostering a culture of accountability and continuous improvement.
General
- Deputise for the CEO as necessary, including assuming delegated leadership, decision-making, and representational responsibilities as appropriate.
- Represent the organisation externally as required, including with partners, stakeholders, and relevant bodies.
- Maintain and develop organisational culture, values and reputation with all staff, associates and external stakeholders.
- Work flexibly and undertake any other duties agreed between you and the Board of Trustees.
- Support projects of the ELMT and participate in multi-disciplinary, cross-organisational groups and project teams.
- Attend Senior Management Team (SMT), staff and committee meetings when required.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a Philanthropy Officer to support our Major Giving programme, working with trusts, foundations, statutory funders and high-net-worth individuals to grow income and build strong, long-term relationships.
You will research funding opportunities, prepare high-quality grant applications and proposals, manage funder relationships and deliver effective stewardship and impact reporting. You’ll also support donor communications, campaigns, and Major Giving events, while maintaining accurate records using Salesforce.
This is an exciting opportunity for someone who is organised, proactive and motivated by purpose, with a passion for building partnerships that enable meaningful change.
The closing date for applications is 17 March. We will begin reviewing applications as they are received, with first-stage interviews conducted online on a rolling basis. Shortlisted candidates will then be invited to attend a second interview in person at our Chippenham office during the week commencing 23 March. Early applications are encouraged, as interviews may be scheduled before the closing date.
A world where every whale and dolphin is safe and free

The client requests no contact from agencies or media sales.
About the Department
The Church of England Foundation for Educational Leadership was set up in 2017 with the mission to 'develop inspirational leaders who are called, connected, committed to deliver the Church of England vision for education'. Since then, it has operated a wide range of leadership development programmes, networks, research, conference and events, and published a range of key leadership resources to equip school leaders at every level to put their vision into practice.
Part of this provision has been as a very successful national provider of NPQ programmes. Beginning in 2017 with the delivery of NPQs for Headteachers, our suite of programmes has now expanded to include programmes for Specialist Teachers, Senior Leaders and also Executive Leaders. More recently, a partnership between the Church of England and the Catholic Education Service is also enabling programmes to be delivered more widely as together our school provision represents around 34% of the sector.
In 2025, the department will launch three new national programmes: Flourishing Leaders, Flourishing Teachers, and Flourishing ECTs (in partnership with UCL). These programmes respond to growing demand for high-quality, values-led professional learning and represent a significant expansion of our work across the education sector.
About the role
As Head of Flourishing Programmes, you will lead the strategic and operational delivery and expansion of our growing suite of values-led professional learning programmes: Flourishing Leaders, Flourishing Teachers, Flourishing ECTs (in partnership with UCL), and Leaders Like Us. These programmes are designed to support the flourishing of educators at every stage of their journey, with a strong emphasis on inclusion, vocation, and leadership development. You will oversee a dedicated team and work closely with internal colleagues, delivery partners, and national collaborators to ensure these programmes are impactful, inclusive, and sector-leading. This role requires a visionary and relational leader who can manage complexity, inspire excellence, and drive continuous improvement across the programmes.
Strategic Leadership and Quality Assurance
- Provide strategic oversight of the Flourishing Programmes, including 'Leaders Like Us', ensuring alignment with organisational priorities and the Church of England Vision for Education.
- Lead the development and implementation of robust quality assurance processes to ensure excellence in delivery and readiness for external evaluation.
- Use data, evaluation, and research to drive continuous improvement and innovation across all programmes.
Team Leadership and People Management
- Line manage team members, fostering a culture of collaboration, accountability, and professional growth.
- Support the development of a high-performing team through coaching, mentoring, and clear performance expectations.
- Champion a values-led leadership culture that reflects the ethos of the National Society for Education and wider Church of England.
Programme Delivery and Operational Oversight
- Oversee the full participant journey across all Flourishing Programmes, including recruitment, onboarding, retention, and completion.
- Ensure effective systems and processes are in place to support delivery, including digital platforms, communications, and participant support.
- Ensure all contractual elements of the UCL partnership are met in a timely and accurate manner, including KPI reporting and compliance.
- Ensure Flourishing ECTE programme is ready for UCL monitoring, Ofsted or other external evaluations.
- Lead on the resolution of complex operational issues, including participant transfers, deferrals, and reasonable adjustments.
Stakeholder Engagement and Partnership Working
- Work closely with delivery partners, including UCL, and MAT/Diocesan networks, to ensure effective communication, training, and support.
- Build and sustain relationships with key stakeholders across the education sector, including dioceses, MATs, and other national providers.
- Drive growth and programme engagement/recruitment across regional areas by developing strong, strategic relationships with schools, trusts, and diocesan networks.
- Represent the Flourishing Programmes on the national stage as an ambassador for our work, contributing to sector-wide conversations, networks, and events.
- Work collaboratively with the leadership team and the Partnerships and Engagement Team to strategically strengthen, streamline, and equip our Delivery Partner network - ensuring consistency across programmes, a unified voice and building capacity to drive increasing participant demand.
Collaborative Leadership
- Collaborate closely with the Head of Curriculum and Enablement and Head of NPQ Programmes as part of the Professional Learning Senior Leadership Team, reporting to the Head of Professional Learning.
- Contribute to the development of a holistic and coherent professional learning offer that reflects the organisation's values and meets the needs of leaders across the system.
- Ensure alignment and collaboration across all programme areas, supporting shared priorities, resource allocation, and cross-team innovation.
Essential
Skills and Aptitudes:
- Proven ability to lead the design and delivery of high-impact professional development in an educational context.
- Strong leadership and line management skills, with experience of building and sustaining high-performing teams.
- Excellent communication and presentation skills across a range of media (written, verbal, digital).
- Ability to manage complex operational systems and processes with clarity and precision.
- Skilled in stakeholder engagement and partnership working, including with national and regional education partners.
- Strategic thinker with the ability to evaluate, improve and innovate at scale.
- Confident in using data and evaluation to inform decision-making and drive improvement.
Knowledge and Experience:
- Successful senior leadership experience in education or a related field, with a deep understanding of professional learning and leadership development across career stages.
- Experience of working with or within national education systems, including collaborative programme delivery and partnership management.
- Strong understanding of quality assurance processes and external evaluation readiness.
- Experience of working collaboratively across teams to deliver a coherent and values-aligned offer.
- Familiarity with the Church of England Vision for Education and its application in leadership development.
Personal Attributes:
- Visionary and values-driven leader, able to inspire and align others around a shared purpose.
- Reflective, evidence-informed and committed to continuous learning.
- Collegial and collaborative, with a strong sense of team and shared responsibility.
- Resilient and calm under pressure, with a solutions-focused mindset.
- Committed to equity, inclusion and the flourishing of all participants and colleagues.
Desirable
Education:
- Postgraduate qualification in Education, Leadership or a related field.
Skills and Experience:
- Experience of delivering professional development beyond your own institution or organisation.
- Expertise in blended or online learning design and delivery.
- Experience of representing an organisation or programme on a national stage.
- Lived experience of the Church of England Vision for Education in practice.
- Experience of designing or delivering programmes that support underrepresented groups in education, such as Leaders Like Us.
Circumstances
- Whilst this is a remote role, the post-holder will need to travel on occasion. This could be for NSE Team Days, NSE Residential (one overnight stay in the Autumn each year), Professional Learning Team Days, other events such as the National Conference, DP Days etc.
- It is anticipated that there will be approximately 12 travel days per year, although this will vary.
- In addition, in this leadership role, you will be involved in Partnerships and Engagement development, promoting the NSE's Flourishing programmes with current and prospective delivery partners, and undertaking QA as required (number of days TBC each year in conversation with line manager)
For an information conversation about the role, please contact
Closing date for applications is 8 March at 11:55 pm.
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnerships to tackle unfairness and ensure everyone has an equal chance to thrive.
Key Responsibilities
Partnership delivery and coordination
- Act as the primary day-to-day contact for delivery partners, supporting advisors and caseworkers to operate effectively within the agreed delivery model.
- Coordinate partner onboarding, ongoing engagement, and operational problem-solving across the delivery partnership.
- Support partners to use agreed systems, processes, and referral routes consistently and effectively.
Health system engagement and referrals
- Work with NHS Trusts, ICBs, and healthcare professionals to maintain clear and effective referral pathways into the service.
- Support engagement within health settings to ensure the service is accessible at key points in the cancer pathway.
- Monitor referral patterns and work with partners to address gaps or barriers to access.
Workforce development and shared learning
- Support training, induction, and shared learning activity for delivery partners and their advisors or caseworkers.
- Facilitate the sharing of good practice, learning, and insight across the partnership.
- Work with internal quality and training teams to support consistent, high-quality practice.
Data, insight, and reporting
- Support delivery partners to understand and meet data and reporting requirements.
- Contribute operational insight and qualitative learning to funder reporting and programme reviews.
- Use data and feedback to identify delivery risks, improvement opportunities, and emerging trends.
General
- Escalate risks, capacity issues, or delivery concerns to the Head of Partnerships in a timely way.
- Work in line with Toynbee Hall policies and procedures, including safeguarding, data protection, and equality.
- Undertake other reasonable duties as directed by the Head of Partnerships or senior management.
Person Specification
Experience and knowledge:
- Experience working in a partnership, coordination, or programme support role within a charity, public-sector, or health-related setting.
- Experience supporting delivery partners, advice services, or multi-agency projects, for example through coordination, liaison, or operational support.
- Some experience of working with, or alongside, NHS organisations, healthcare professionals, or public-sector partners, or the confidence to develop this quickly.
- Understanding of referral-based services and how people access support through different organisations.
- Experience contributing to monitoring, reporting, or evidencing activity for funded projects, for example through data collection, reporting returns, or qualitative feedback.
Skills and competencies
- Strong organisational and coordination skills, with the ability to manage multiple tasks and partner relationships at the same time.
- Good communication skills, with the ability to build positive working relationships and represent a service professionally.
- Ability to work collaboratively across organisational boundaries and know when to escalate issues appropriately.
- Confidence using IT systems, including databases, spreadsheets, and standard reporting tools.
- Ability to gather information, track issues, and communicate updates clearly to colleagues and partners.
Personal attributes
- Proactive, reliable, and well-organised.
- Comfortable working as part of a team with clear management support.
- Willing to learn and develop confidence in system-facing partnership work.
- Positive, solutions-focused approach to problem-solving.
- Commitment to inclusive, person-centred practice and Toynbee Hall’s values.
In addition to the essential criteria outlined above, the ideal candidate will also meet the following desirable criteria:
- Experience working in advice services, welfare benefits, financial wellbeing, or health-inequalities programmes.
- Experience supporting training, induction, or shared learning activities for partners or colleagues.
- Familiarity with NHS structures, commissioning environments, or VCSE–health partnerships.
- Experience working on Macmillan-funded or similarly funded programmes.
- Understanding of safeguarding and data protection in partnership delivery contexts.
Core Benefits
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Please download the full Job Description for more details of the role and our other employee benefits
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
Location: Hybrid between Butterfly Conservation’s Head Office and home
Salary: £28,148 - £31,500 depending on experience plus 8% company pension contribution
Duration: Full-time permanent post (37 hours per week)
Job Purpose:
- Responsible for the servicing and stewardship of Butterfly Conservation members to ensure we deliver the best possible member experience.
- Responsible for the processing and administration of donations and membership applications/renewals using our CRM database (Microsoft Dynamics 365) ensuring a high level of customer care and excellent retention of all our supporters to maximise potential income.
- Working with colleagues to ensure our members feel valued.
Specific Tasks:
- Act as a reliable first point of contact for Members, handling queries received by email, post and over the telephone efficiently and politely.
- Responsible for maintaining accurate member data within the database (Microsoft Dynamics 365) including accurate servicing and storage of all membership renewals, new joiners, lapsing/ reengagement and donation processing.
- Ensure all data is held and processed in accordance with BC’s Data Protection Policy and individual communication preferences.
- Responsible for ensuring the timely and smooth running of the membership welcome and renewal communications (email and post), liaising with contractors and keeping all letters and emails up to date and relevant.
- Responsible for the process to contact members who’s payments have end (sometimes referred to as lapsed) aiming to reengage and minimise attrition.
- Work with colleague to continue to develop the membership offering across all membership categories – student/young person, family, single, joint, benefactor and life memberships.
- Work closely with the Database Support Officer to ensure all database processes work effectively and accuracy of the data is always maintained. Investigate queries and raise issues where necessary, assuring a satisfactory outcome. Create and maintain guides on database process as appropriate.
- Oversee the preparation and distribution of regular reports on membership numbers to BC’s 32 Branches.
- Liaise with Branches on newsletter distribution – hard copy and email - including proofing content, obtaining print quotes and requesting data extracts to supply directly to our printer / mailing house.
- Build and maintain excellent relationships with relevant branch volunteers, including providing timely responses to queries and requests for additional information. Ensure Branches are kept up to date with all membership recruitment campaigns and changes to subscription rates etc via the quarterly Branch e-newsletter
- Contribute to the creation and distribution of branch emails including welcome and newsletter communications from branches to members.
- Maintain accurate records of total membership numbers (individual and household) through the database. Collate a monthly membership update for the Chief Executive and Director of Fundraising and Comms detailing new and leaving members and working with the Head of Supporter Fundraising to include an explanation of trends and anomalies.
- Assist with the accurate recording of income into the database, following BC processes in areas including cheque and cash handling.
- Work with the Finance Team on monthly reconciliation of income recorded on the CRM with finance software information (ensuring correct allocation of income etc).
- Assist with the preparation of the annual membership audit reconciliation to explain any discrepancies and payment exceptions for all membership categories and income
- Ensure sufficient stock requirements of all membership leaflets, welcome pack contents, membership incentives and any other literature required within allocated budget
- Distribution of membership application forms, promotional codes and resources to staff, Branches and the public as required.
General
- Monitor and evaluate key performance indicators and prepare information for the Head of Supporter Fundraising.
- Attend meetings and events as required.
- Promote BC’s values (Excellence, Passionate, Inspiring, Collaborative) ensuring they are adopted in all aspects of the role.
- Contribute to the development and implementation of BC’s overall Fundraising Strategy.
- Collaborate effectively with key teams across BC.
- Undertake any other reasonable duties as required and commensurate with the grade of post.
- Undertake all duties and responsibilities in compliance with the rules and regulations encompassing equal opportunities to help foster a diverse and inclusive workforce.
- Work in accordance with BC’s policies, procedures, and codes of conduct.
- Actively participate in on-going professional development activities.
- To be an ambassador for and to represent BC in various internal and external activities to ensure high profile recognition is given to Fundraising opportunities
Candidates must have the right to work and be resident in the UK.
We reserve the right to close the vacancy early before the advertised closing date and time.
Closing date: Sunday, 15 March 2026 at 23:59.
Interviews will be held on 24 March 2026
Butterfly Conservation is looking for a talented and committed Supporter Care professional to lead our membership care function. This is a pivotal role at the heart of the organisation, ensuring our members feel valued, listened to and connected to our mission. You’ll take the lead on membership administration, income recording and developing our membership offering, while championing excellent supporter experiences and strong, efficient processes.
You’ll enjoy building relationships with supporters and volunteers by phone and email, taking the time to understand what matters to them and responding with warmth, empathy and professionalism. Alongside you’ll bring accuracy, organisation and a proactive mindset, playing a key role in strengthening member retention and helping Butterfly Conservation grow.
REF-226 835
Job summary including context
Young Women’s Trust champions young women aged 18 to 30 on low or no pay. We’re here to create a more equal world of work and raise young women’s incomes.
We offer young women free coaching, feedback on job applications and information to help them get where they want to be. We bring together a network of thousands of young women to support each other, build their self-belief, and have their voices heard. We work with young women to campaign for equality in the workplace. And our research provides insight into what young women’s lives are really like, fuelling our campaigns for change.
About the role
The Policy and Campaigns Lead is responsible for creating and delivering high-impact campaigns to build young women’s visibility, voice and power and achieve changes to policies, practices and attitudes which will bring about an equal world of work for young women.
You will play a critical part in delivering our 23-28 strategy, and will build Young Women’s Trust’s policy expertise and campaigning capability and our alliances with others who can support us to achieve our purpose.
You will bring a track record of leading campaigns which have demonstrably contributed to policy or other social change. You’ll be passionate about working with people with lived experience to develop policy solutions and campaigns, and will have the ability to build influential relationships and to represent Young Women’s Trust with a range of external audiences.
You’ll be joining the organisation at an exciting time. The Employment Rights Act, which has the potential to improve job security and strengthen rights at work for young women, has just been enacted and there are significant opportunities to influence its implementation to ensure it truly works for young women. Young Women’s Trust has seen a recent growth in our campaigning momentum and political relationships, and we have active networks of young women working alongside us to shape and deliver our campaigns. Over the next 18 months, you’ll have the opportunity to take us to the next level – turning our increased profile, evidence, and supporter base into genuine impact for young women in low-paid and insecure work.
EDI statement and sense of flexible working and workplace culture
Young Women’s Trust strives to be an inclusive and representative organisation. We are committed to appointing individuals from a wide range of backgrounds, lived experiences and cultures. We particularly encourage applications from racially minoritised candidates and working-class candidates who are currently under-represented in our staff team.
You’ll be joining a team that will embrace your ideas and support and encourage you to bring your whole self to work.
We can make reasonable adjustments throughout the application process and on the job. If you have particular accessibility needs, please get in touch and let us know any requirements you may have.
Young Women’s Trust is a Living Wage employer and we commit to Show the Salary for every job we advertise. Non-graduates are welcome and we offer a wide range of flexible working options including job share, part-time and compressed hours, different start and finish times and working from home.
We offer:
- 27 days annual leave plus bank holidays – rising annually to a maximum of 30 days;
- Enhanced parental leave irrespective of length of service:
- Up to 52 weeks maternity leave - 26 weeks at normal rate of pay, 13 weeks statutory maternity Pay, 13 weeks unpaid;
- 2 annual wellbeing days;
- Employee Assistance Programme;
- Learning and development budget;
- Flexible working which is fully embedded in our working culture.
Deadline to apply: 9am, Monday 9 March
You must have the right to work in the UK to apply for this role. We are not able to sponsor work visas for non-British applicants.
The client requests no contact from agencies or media sales.
Alexandra Palace is partnering exclusively with Robertson Bell in their search for a permanent Financial Controller. Alexandra Palace is one of London’s most iconic destinations. For over 150 years, it has stood as a beacon of creativity, community and culture - home to world-first innovations, unforgettable entertainment and open access to green space across 196 acres of parkland in North London.
The Financial Controller is a key role within the Finance team, supporting the Finance Director to deliver a high-quality, efficient and forward-thinking finance function across a uniquely diverse, highly commercial and operationally complex organisation.
The role:
- Support the Finance Director in delivering a robust and effective finance function, providing technical expertise and operational leadership across the organisation.
- Lead the preparation of statutory financial statements and play a central role in managing the annual audit process, liaising with external auditors and stakeholders.
- Drive the implementation of a new accounting system, improving processes, reporting capability and financial insight across the organisation.
- Oversee balance sheet reconciliations, financial controls and process improvements to ensure accuracy, transparency and strong governance.
- Lead on payroll financial control and reporting, ensuring data integrity and robust processes.
- Prepare and monitor cash flow forecasts across multiple entities, identifying risks and supporting decision-making.
- Provide financial leadership on capital projects, supporting accounting and financial oversight of major developments on site.
- Ensure timely and accurate completion of VAT and other statutory returns.
- Support the development of the finance team, fostering a culture of continuous improvement, collaboration and strong financial awareness across the organisation.
The organisation:
Today, Alexandra Park and Palace Charitable Trust is the custodian of this extraordinary site. As a charity, they are committed to safeguarding its heritage while continually evolving their offer to meet the needs of today’s audiences and communities. More than 4 million people visit each year to enjoy a dynamic mix of live events, festivals, exhibitions, learning and engagement programmes and community initiatives.
Operating with a blended income model - combining commercial income, public funding and philanthropic support the organisation offers a complex, engaging environment where finance plays a crucial role in enabling sustainable growth and delivering public value.
Essential criteria:
- Qualified accountant (ACA, ACCA, CIMA or equivalent) with significant relevant experience
- Demonstrable experience in a Financial Controller or similar role within a complex organisation
- Experience preparing statutory accounts within the charity / not-for-profit sector
- Experience managing external audits and working closely with auditors
- Strong financial control and balance sheet management experience
- Experience leading or supporting finance system implementation or process improvement
- Proven line management experience and ability to develop teams
- Excellent communication skills with the ability to explain financial information to non-finance stakeholders
This role will be based at Alexandra Palace with regular on-site presence required to support collaboration across the organisation.
The closing date for applications is 12th March, with first stage interviews scheduled for 19th–20th March and second stage interviews 26th-27th March.
Applications will be reviewed on a rolling basis ahead of the closing date, so please submit your CV to Robertson Bell, the exclusive recruitment partner, to be considered.
Our mission is: To repair, restore and maintain the park and palace for the recreation and enjoyment of the public forever.