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Head of Communications & Public Affairs
Salary: Up to £62k depending on experience
Location: Remote, with regular planned travel nationwide, particularly to London and the South, plus attendance at monthly and quarterly team meetings
Hours: Full Time, 35 hours per week
Contract: Permanent
We're looking for an exceptional communications leader to join Help for Heroes as our Head of Communications & Public Affairs. This is a rare opportunity to shape how one of the UK's most recognised charities engages with the media, policymakers, supporters and the wider public, ensuring the voices of veterans and their families are heard where it matters most.
Leading our integrated communications, public affairs, policy and PR activity, you'll develop influential campaigns that continue to strengthen our reputation, support fundraising and drive meaningful change for the Armed Forces community. Working closely with senior leaders across the charity, you'll act as a trusted adviser, bringing insight into the political, media and stakeholder landscape while helping to navigate the opportunities and risks that affect our mission.
This is a high-profile leadership role for someone who combines strategic thinking with outstanding delivery, thrives on building influential relationships and wants to use their expertise to create lasting impact for those who have served our country.
Please see below for more information on what just might be your future role.
About the Role
As Head of Communications & Public Affairs, you’ll play a pivotal role in shaping how the charity is seen, heard and understood by the public, media, policymakers and supporters. Ensuring the experiences of veterans and their families remain at the heart of national conversations and decision-making.
- Developing and delivering an integrated communications, public affairs and policy strategy that advances the charity's mission and influence.
- Leading high-profile campaigns that raise awareness, support fundraising objectives and drive systemic change for the Armed Forces community.
- Building influential relationships with media, government, political stakeholders, partner organisations and sector leaders.
- Acting as a trusted adviser to senior leaders, providing strategic counsel on reputation, stakeholder engagement, public policy and emerging issues
- Leading the charity's press office, crisis communications activity, ambassador programme and external reputation management
- Developing, inspiring and coaching a high-performing team, fostering innovation, collaboration and measurable impact.
About You
Are you a strategic communications leader who knows how to turn insight into action and ambition into results?
Do you have a strong track record of leading integrated communications, public affairs, policy or campaigning activity that has built reputation, influenced decision-makers and delivered measurable impact?
Can you confidently navigate complex issues, build trusted relationships with senior stakeholders and provide clear, credible counsel?
Are you equally comfortable shaping long-term strategy, responding to fast-moving external events and spotting opportunities to raise the profile and influence of an organisation?
If you're passionate about telling powerful stories, understand the UK media and political landscape, and enjoy leading talented teams to achieve ambitious goals, we'd love to hear from you.
You'll bring significant senior-level experience across communications, public affairs or policy, alongside expertise in media relations, stakeholder engagement and reputation management.
Most importantly, you'll be motivated by the opportunity to use your skills, networks and leadership to improve outcomes for veterans and their families.
About the Team
You’ll join our ambitious Marketing, Communications and Public Affairs directorate, a team dedicated to amplifying the voices of veterans and their families and ensuring their experiences influence public understanding and decision-making.
We are a collaborative, creative, and purpose-driven team that works across the charity to tell powerful stories, build meaningful relationships and create lasting impact. Together, we’re passionate about helping the Armed Forces community get the support they deserve.
In return we can offer you:
- Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
- 29 days’ annual leave plus 8 bank holidays, regardless of service — plus your birthday off to celebrate!
- Opportunity to buy and sell up to 5 days annual leave per year.
- Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade.
- 3 volunteer days per year to support the Help for Heroes community.
- A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.
Closing date: 23rd August 2026
Interview Process: Two stage process with an initial competency based interview and second round stage involving a task.
First round interviews to be held in person or via Teams 4th/7th/8th or 9th September.
Second Round in person 16th or 22nd September.
We reserve the right to close this vacancy early if we receive a high number of strong applications.
We are committed to equality, diversity and inclusion and welcome applications from all backgrounds.
The client requests no contact from agencies or media sales.
Regional Volunteer Team Lead- Scotland and North-East England
CSSC
Remote
£33,000.00
Full-time
Perm anent
Membership Organisations
Job description
Pay: £33,000.00 per year
Job description:
Position: Volunteer Team Leader
Location: Remote in Scotland and North-East England
Full-time Salary: £33,000 + car
Job Title- Volunteer Team Leader
Department- Volunteer Delivery
Reports to- Head of Change
Grade- Team Leader
Job Purpose
To provide regional team leadership to designated Regional and Area Associations and their volunteers that inspires the delivery of excellent member benefits, sports and leisure events at a local level.
Key accountabilities
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To support volunteers to deliver a regional and local programme that:
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Aligns to the CSSC strategy, mission, vision and values
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Adheres to operating processes, framework and legislation
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Enhances volunteer skills and experiences, celebrates volunteering, and attracts new volunteers to CSSC
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To work collaboratively with the Regional Chair and volunteers to monitor progress in line with their annual plan, attend local meetings and evaluate the delivery of activities and events.
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To foster effective networking and collaboration across the team championing best practices, seeking out new ideas, new ways of doing things, and celebrating success.
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To attract, recruit and induct new volunteers in such a way that they feel confident and can provide an excellent service for our members.
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To help volunteers to meet personal development goals and aspirations, ensuring that key volunteering roles have potential successors, retaining and developing the services and commitment of volunteers with CSSC.
Dimensions
No. of direct reports: 0
Total staff overseen: 0
Internal contacts: Volunteer Support Team , Events Team, Sports and Physical Activity team, Marketing andCommunications Team
External contacts: Regional and Area Officers, Communications Officers, Event volunteers
Person Specification:
Personal effectiveness - Essential
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Ability to manage and organise time and workload effectively.
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Resilient and flexible with the ability to work under pressure
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Ability to build and manage strong working relationships.
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Able to work independently and as part of a team.
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Personal drive and enthusiasm with a positive attitude and a desire to succeed
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Committed to continuous improvement
Skills, experience & qualifications:
Essential
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Minimum of 3 years relevant volunteer management experience either in the work place or attained through a relevant qualification.
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Intermediate to advanced level of MS word and Excel
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Ability to communicate both through written and verbal
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Full UK driving licence as travel will be required for this role
Desirable
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A relevant degree or professional qualification in volunteer management
is not essential but may be advantageous.
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A working knowledge of CRM and digital Event Management Systems
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Experience with building and working with high performing teams
Job Type: Full-time, Permanent
Benefits:
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Additional leave
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Company car
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Company pension
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Cycle to work scheme
Experience:
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Volunteer Management: 3 year (preferred)
Licence/Certification:
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Driving Licence (required)
Work Location: Remote
We are a not-for-profit, membership, organisation for over 124,000 colleagues from the civil service and public sector.
Lead change. Shape policy. Amplify the voices of bereaved families.
Child Bereavement UK is looking for an accomplished Head of Policy & Research to lead our evidence and policy agenda at a pivotal time for the charity.
You'll bring a strong track record of leading policy and research activity, developing influential partnerships, and translating evidence into meaningful change. With an established understanding of the policy landscape and the credibility to engage senior stakeholders across health, social care, government and the voluntary sector, you'll play a key role in shaping policy and practice for bereaved families across the UK.
You'll lead our research programme, develop evidence-based positions, build strategic partnerships, and ensure the experiences of bereaved children, young people and parents bereaved of a baby or child are reflected in policy and practice across the UK.
We're looking for someone who:
- Has experience and established networks in policy and research.
- Can translate complex evidence into compelling recommendations for change.
- Is an exceptional relationship-builder, communicator and strategic thinker.
- Is passionate about improving outcomes for bereaved children, young people and parents.
This is a rare opportunity to shape national conversations, influence decision-makers and ensure lived experience is at the heart of policy and practice.
Join us and help create lasting change for bereaved families across the UK.
