Digital project manager jobs

British Heart Foundation (BHF) is embarking on an enterprise-wide transformation project to become a truly customer-centric organisation – where everything we do, culturally, operationally & technically, is designed to help meet audience, prospect and customer need. We will engage, win and retain more customers than ever before, increasing our impact, so we can save and improve more lives.

We are recruiting for a Marketing Automation Specialist on a 12-month fixed term contract to play a critical role in BHF’s transformation to a truly customer-centric organisation by enabling the delivery of automated, personalised, omnichannel journeys.

In this role you’ll specifically focus on translating campaign briefs and technical designs into fully operational workflows within Adobe Campaign V8 (ACC), Adobe Journey Optimiser (AJO), Adobe Real-Time CDP (RT-CDP) and Data Distiller. You will act as the bridge between technical architecture and live execution, ensuring workflows are scalable, efficient and aligned to business needs.

Working within the Digital Content & Journeys team, you’ll complement existing strengths in direct mail, email and SMS execution by introducing deep workflow expertise, enabling the team to move from campaign delivery to end-to-end journey orchestration.

Importantly, you’ll also play a key role in upskilling the wider team, embedding knowledge, standards and best practice for Adobe-based workflow development.

About you

We’re looking for someone with strong hands-on experience in marketing automation and journey orchestration, ideally using Adobe Campaign and/or Adobe Journey Optimiser. You’ll be confident building automated, multi-step, trigger-based journeys and using customer data to create relevant, personalised experiences across large-scale audiences.

You’ll bring a strong understanding of how data, workflows and campaign platforms fit together, with the ability to translate technical documentation, data models and journey designs into practical, working solutions. Experience with Adobe Real-Time CDP, Data Distiller, segmentation, personalisation and audience activation would be especially valuable.

You’ll be technically minded, detail-oriented and comfortable working in complex environments, collaborating closely with data, technology and marketing teams. Just as importantly, you’ll be able to explain technical concepts clearly to non-technical colleagues and help others build confidence in using new tools and ways of working.

We’re also looking for someone organised, collaborative and proactive, with strong problem-solving skills and a focus on creating scalable, reusable approaches. If you’re excited by the opportunity to support an enterprise-wide transformation and help shape smarter, more connected supporter journeys, we’d love to hear from you.

Working arrangements

12-month fixed term contract (from start date). Start date is as soon as possible.

This 12-month fixed-term contract role has been created to support a major digital transformation programme. In this role, you will help deliver the migration of our marketing technology platform from Dotdigital to Adobe, including the redesign of hundreds of campaigns into customer-centric journeys. This significant programme of work will run through a series of sprint cycles until May 2027, followed by a period of optimisation and hypercare until the end of this fixed term contract role.

This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.

Salary:£35,000 - £40,000 plus £3,954 London Weighting Allowance per annumContract: Permanent, full time
Location: Horseferry Road, London (hybrid working with a minimum of two days per week in the office)
Closing date: 21 July 2026
Interview dates: 30 & 31 July 2026

Are you an experienced marketer who can turn organisational priorities into compelling campaigns that engage, inspire and deliver measurable results?

We're looking for a Marketing Manager to join our Marketing and Communications team. This is an exciting opportunity to lead the development and delivery of marketing campaigns that raise awareness of Blue Cross services and support public affairs objectives and wider organisational priorities

Working closely with colleagues across the charity and external agency partners, you'll create audience-focused marketing activity that increases awareness, engagement and support for Blue Cross, helping us reach more people and pets when they need us most.

More about the role

As Marketing Manager, you will be responsible for planning, delivering and evaluating integrated marketing campaigns across a range of channels. You'll work closely with Service and Public Affairs teams to understand objectives, identify target audiences and develop effective activity that delivers against agreed goals.

You will manage relationships and work with external agencies, oversee campaign development and delivery, monitor performance and use insight to continuously improve results. Working collaboratively across the Marketing and Communications team, you'll ensure campaigns are aligned to our brand, audience needs and organisational priorities.

This role is based at our Horseferry Road office in London with hybrid working arrangements in place.

What you will be doing

• Developing and delivering integrated paid marketing campaigns that support organisational objectives
• Working with internal stakeholders to understand priorities and translate them into effective marketing plans
• Work with media, creative and other external agencies
• Developing campaign briefs and overseeing the creation of marketing assets
• Identifying and engaging target audiences through effective channel planning
• Monitoring and optimising campaign performance to maximise impact and return on investment
• Evaluating campaign outcomes and sharing insights and recommendations
• Ensuring all activity aligns with Blue Cross brand guidelines
• Building strong relationships across the organisation and acting as a trusted marketing advisor
• Keeping up to date with marketing trends and best practice to improve campaign effectiveness

About you

You will be an experienced marketing professional with a strong track record of delivering successful multi-channel campaigns. You will be confident managing projects from concept to evaluation and comfortable working with a wide range of stakeholders and agency partners.

You'll be a strong communicator who can influence, collaborate and build relationships across different teams. Organised and adaptable, you'll be able to manage competing priorities while maintaining a focus on delivering high-quality outcomes.

You will bring creativity, commercial awareness and analytical thinking, using insight and data to inform decisions and drive continuous improvement.

Essential qualifications, skills, and experience

• Proven experience delivering multi-channel marketing campaigns, including digital and paid channels
• Experience developing and implementing marketing plans that achieve agreed objectives
• Experience working effectively with internal stakeholders and external agencies
• Strong understanding of brand management and brand consistency
• Ability to use campaign data and insight to evaluate performance and inform future activity
• Excellent project management and organisational skills
• Strong communication, influencing and presentation skills
• Ability to manage multiple priorities and deliver results to deadlines
• The ability to demonstrate, understand and apply our Blue Cross values

Desirable qualifications, skills, and experience

• Professional marketing qualification (CIM or equivalent)
• Experience of audience segmentation and campaign optimisation
• Experience working within the charity or not-for-profit sector
• Experience supporting public affairs, campaigning or advocacy communications
• Experience managing marketing budgets
• Experience using marketing automation, CRM or audience insight tools

Selection process

Interviews will take place in person at our Horseferry Road office in London on 30 and 31 July 2026. The selection process will include competency-based interview questions and a presentation task. Further details will be provided to shortlisted candidates.

How to apply 

Please visit our website and submit your application through our careers site and answer the application questions, demonstrating how you meet the essential criteria. 

We reserve the right to close this vacancy early should we receive a high volume of applications.

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.  

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.  

Our generous benefits package includes: 

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)  
• Programmes for physical and mental wellbeing support  
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family   
• Health cash plan  
• Unlimited access to an employee assistance programme  
• Pension scheme with enhanced employer contribution   
• Professional fees paid with Continuing Professional Development and personal development support.  
• Life assurance   
• 20% discount on Pet Plan pet insurance   
• Enhanced family friendly policies   
• Recognition scheme   
• Annual volunteer days  
• Charity worker discounts across a variety of retailers 

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.

Can Do is a start-up using digital technology to create social change. We work across addiction, mental health, homelessness, poverty and justice to help people access the support they need.

We are looking for a general manager to work as part of a small team. This is a practical, hands-on role that keeps the organisation running well day to day. It will suit someone who enjoys creating order, improving systems, and supporting meaningful work behind the scenes.

This is a varied role in a start-up environment. Things are still being built, processes are developing, and we need someone who brings steadiness, organisation, and a calm, reliable approach with a meticulous eye for detail.

We’re looking for someone who:

· Has experience of general management or similar role

· Has worked in a relevant sector, for example addiction, mental health, homelessness, poverty or justice

· Understands and enjoys the reality of a small, evolving start-up

· Is calm, steady and level-headed

· Has meticulous attention to detail and is a practical organiser who gets things done

· Can use digital and AI tools to simplify processes

· Is empathetic and purpose-driven to help people

This role may not be the right fit if:

· You prefer large, structured organisations with established systems

· You are mainly looking for roles centred on visibility, profile, or personal recognition

· You are seeking a heavily defined role rather than one that grows and adapts

If this feels like the kind of work you want to be part of, send your CV and a short note on why you’re interested.

Position: General Manager

Location: London/South East (with UK wide travel as required)

Contract type: Flexible (full or part-time, contractor/employed)

Salary: Up to £50,000 pro rata depending on experience

WHO WE ARE.

Can Do is a start-up using digital technology to create social change. We work across addiction, mental health, homelessness, poverty and justice to help people access and navigate support. We are small, practical, and focused on building something that works for people facing disadvantage.

THE ROLE

You will be the operational lead for the organisation, working in a small team with founder Mark Johnson to turn plans into delivery and ensure the day-to-day running remains smooth and reliable. The role is varied, practical, and suited to someone who enjoys building structure and supporting others to succeed.

WHO WE’RE LOOKING FOR

· Someone with experience in general management in a social enterprise, or small start-up

· A meticulous and practical organiser who enjoys making things work and getting things done

· Someone who wants to work with purpose, helping build a socially oriented organisation

· Efficient, empathetic, and comfortable juggling a wide range of tasks

· Tech-savvy and confident using AI/digital tools to make processes simple and efficient

· Flexible: this role could be full-time, part-time, or suit someone returning to work

WHAT YOU’LL DO

· Project management: Plan and manage projects from start to finish, making sure deadlines are met and everyone delivers on their part.

· Meetings and follow-up: Organise and run management meetings, keep notes, and make sure agreed actions happen.

· Governance: Oversee compliance and act as Company Secretary, keeping records accurate and up to date.

· Finance: Use Xero and work with accountants/bookkeepers to oversee budgets, accounts, and financial reports so the numbers are always clear.

· Fundraising and business development: Support funding applications, proposals, and relationships with partners to bring in new opportunities.

· Operations: Keep the day-to-day running smoothly – from diary management and HR basics to coordinating contractors.

· Communications: Maintain simple but effective comms, updating the website and keeping social media active.

SKILLS & QUALITIES

· Strong organisational and project management skills

· An excellent writer, whether contracts, bids or public facing materials

· Experience of operations, governance, and finance oversight in a small organisation

· Confidence managing budgets and financial reporting (not a finance role, but able to keep track)

· Able to communicate clearly and keep people focused

· Empathetic, socially minded, and committed to putting people first

· Steady, reliable, and happy working in the background to let others thrive

EQUALITY & DIVERSITY.

Can Do welcomes applications from people with lived experience of social challenges. We are committed to ensuring diversity and inclusion in our recruitment process and workplace culture.

Help shape the future of Britain's mountain heritage

The Mountain Heritage Trust (MHT) is the national charity dedicated to preserving and sharing the rich history of mountaineering, climbing and exploration in the UK and beyond. Our collections, archives and stories document over two centuries of adventure, innovation and human endeavour in the mountains.

Thanks to support from The National Lottery Heritage Fund, we are embarking on an ambitious two-year programme to improve access to our collections, expand our audiences, strengthen partnerships and build a sustainable future for the Trust.

We are seeking an enthusiastic and entrepreneurial Communications & Business Development Manager to help lead this exciting next phase of development.

About the role

This is a unique opportunity to combine communications, fundraising, partnership development and project delivery within a respected national heritage organisation.

Working closely with trustees, volunteers, consultants and partner organisations, you will:

● Lead delivery of our communications and audience development activity

● Develop new fundraising, sponsorship and income generation opportunities

● Build and manage strategic partnerships across the heritage, outdoor and education sectors

● Co-ordinate and support our volunteer programme

● Help deliver exhibitions, events, outreach activity and digital projects

● Support delivery of our National Lottery Heritage Fund project and long-term organisational sustainability

This is a varied and outward-facing role with significant scope to shape the future direction of the Trust.

About you

We are looking for someone who can combine strategic thinking with practical delivery.

You may come from a heritage, charity, cultural, environmental, education or outdoor-sector background and will have experience in three or more of:

● Fundraising, business development, income generation and grant applications

● Communications, marketing or audience development

● Social media management

● Partnership management and stakeholder engagement

● Volunteer coordination and project delivery

● Heritage, museums or archives

● Interest in outdoor recreation, climbing or mountaineering

Most importantly, you will be a strong relationship builder, an effective communicator and someone who enjoys turning ideas into action.

In addition, applicants should:

● Have the right to work in the UK

● Be able to travel occasionally throughout the UK, so a driving licence is useful.

Why join us?

This is an opportunity to play a leading role in safeguarding and sharing Britain's mountain heritage while helping shape the long-term future of a nationally significant organisation.

Want to apply for this role?

Read the full job description and submit your application. You will be asked to upload your CV and supporting statement. You will need to be signed into a Google account to access the links.

Closing Date: 22 July 2026
Interviews: Week commencing 27 July 2026
Expected Start Date: September 2026

The Marketing Projects & Partnerships Lead will play a pivotal role within the Bikeability Trust's Strategy team, supporting both the Marketing & Communications team and Fundraising team to achieve their 5-year strategic goals – namely income generation and dynamic behavioural change programmes.

This is a project management focused marketing role, spanning marketing project delivery, partnership activation, and stakeholder engagement. The role requires an exceptionally organised individual who can manage and prioritise multiple concurrent projects, ensuring activity is planned, aligned, and delivered on time. 

You will be responsible for keeping complex workstreams moving—coordinating internal teams and external partners—while bringing a solid understanding of marketing channels and approaches to support effective delivery. 

Lead the launch of the UK's first Refugee Employment Marketplace and help transform how displaced people connect with jobs, employers and employment support. This is a remote, home-based role for candidates currently based in Wales. 

The Refugee Employment Network (REN) is the UK's national network dedicated exclusively to refugee employment. We bring together employers, charities, local authorities, government and refugee-led organisations to improve employment outcomes and create a more inclusive labour market.

About the role

We are seeking an experienced Digital Product Lead to lead the implementation, rollout and continuous improvement of the Refugee Employment Marketplace and wider digital systems across the Refugee Employment Network.

The Refugee Employment Marketplace is a digital platform connecting displaced people in the UK with jobs, employers and employment support.

Working closely with developers, partners and users, you will help ensure the Marketplace is successfully implemented, accessible, adopted and scaled across Wales and the wider REN network. This is a hands-on role combining digital product delivery, project management and user support.

Purpose of the Role

· Lead the implementation, rollout and continuous improvement of the Refugee Employment Marketplace.

· Ensure REN's digital platforms and systems are integrated, accessible, secure and aligned with organisational and user needs.

· Support the successful adoption of the Marketplace by employers, charities, local authorities, employment advisers and displaced people.

· Scale the impact of the Marketplace by connecting more displaced people with jobs, employers and employment support, while increasing employer engagement across the platform.

Key Responsibilities

1. Digital Product Development & Delivery

· Lead the implementation, customisation and continuous improvement of the Refugee Employment Marketplace to meet REN’s organisational goals and user needs.

· Work with external platform providers and developers to coordinate product delivery, customisation, timelines and ongoing improvements.

· Build and maintain project plans, documentation and delivery processes to support successful implementation and rollout.

· Coordinate platform testing, user feedback and troubleshooting to improve functionality, accessibility and user experience.

· Support the integration of REN’s wider digital systems, including website and CRM.

2. Co-design & Partnerships

· Convene and coordinate REN’s Digital Advisory Group to inform the design and continuous improvement of the Refugee Employment Marketplace.

· Facilitate focus groups, user testing and feedback sessions with refugees, employers, charities, local authorities and employment advisers to improve platform design, accessibility and user experience.

· Ensure experts by experience are meaningfully involved in shaping and testing the platform.

· Build strong relationships across REN’s network to support collaboration, learning and the growth of the Marketplace.

3. Platform Rollout, Training & User Support

· Lead the rollout and adoption of the Refugee Employment Marketplace across Wales and the wider REN network.

· Develop onboarding processes, training and guidance materials  to support effective use of the platform.

· Act as the first point of contact for user support, including account setup, login support, troubleshooting and user journey guidance.

4. CRM, Website & Digital Infrastructure Management

· Lead the scoping, procurement and implementation of a new CRM system, including developing the brief, managing the tender process and coordinating delivery with external providers.

· Oversee the integration and continuous improvement of REN’s website and wider digital systems to ensure they are connected, accessible and effective.

5. Data, Reporting & Digital Compliance

· Lead on data protection, GDPR compliance and digital security across REN’s digital platforms and systems.

· Maintain accurate, secure and effective data management practices, including user records, permissions and data quality.

6. Marketplace Growth, Sustainability & Impact

· Build relationships with employers, industry bodies and strategic partners to grow platform adoption, secure opportunities and strengthen the value proposition of the Marketplace.

· Support the matching of displaced talent to jobs, opportunities and employment support, including manual interventions where needed to improve outcomes and user experience.

· Track and report on employment outcomes, employer engagement and platform impact to inform growth, improvement and sustainability.

Person Specification

We recognise that candidates may bring transferable skills, professional expertise and lived experience from a range of sectors and backgrounds. We encourage applications from people who can demonstrate the skills, knowledge and potential to succeed in this role, even if they do not meet every requirement listed below.

We welcome experience gained through paid work, voluntary roles, community leadership or lived experience, in the UK or internationally.

Essential

Digital Product & Project Management

· Experience managing or supporting the development, implementation, rollout and continuous improvement of digital products, platforms or technology-enabled projects.

· Experience managing external developers, contractors or digital suppliers to deliver digital products or systems.

· Strong organisational and project management skills, with the ability to work independently, use initiative and manage competing priorities.

· Experience supporting the implementation and adoption of new digital products, platforms or systems.

Partnerships & Training

·Currently based in Wales, with the ability to build relationships and engage with employers, partners and stakeholders across the country.

·    Strong relationship-building skills, with experience developing partnerships and growing engagement with employers, charities, government or sector organisations to support the adoption and growth of a digital product, platform, project or service.

· Experience facilitating workshops, focus groups or training sessions to support the adoption of digital tools or systems, or equivalent transferable experience.

· Ability to communicate digital information clearly to non-technical audiences through training, onboarding and user support.

Digital Systems & User Support

· Experience developing, managing or supporting digital platforms, CRM systems, websites or other online tools.

· Experience providing day-to-day user support, including onboarding, troubleshooting and helping users to engage confidently with digital platforms.

· Understanding of user-centred design, accessibility and digital inclusion.

Data and Compliance

· Experience using data, analytics or reporting to inform digital improvements and decision-making.

· Understanding of GDPR, data protection and digital security best practice.

Values & Commitment

· Commitment to REN’s mission and passion for improving refugee employment outcomes, equity and inclusion.=

Desirable

· Lived experience as a refugee, asylum seeker, displaced person or migrant, or direct experience of the UK immigration or asylum system.

· Experience of CRM procurement, implementation or data migration.

· Knowledge of refugee employment barriers and the wider migration or asylum landscape in the UK.

Equity and inclusion at the Refugee Employment Network

The Refugee Employment Network values equity, diversity and inclusion in our workplace and we encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity status, or socio-economic background.

We are committed to building a team that reflects the communities we work with. We particularly welcome applications from people who identify as experts by experience and recognise the valuable insight that lived experience of forced displacement, migration and the UK asylum and immigration system brings to our work. Please note that candidates must have the right to work in the UK.

We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the application or interview process unless they wish to do so.

How to apply

Application, CV and Cover Letter

To apply, please complete the application Type form by 5pm on Sunday, 9 August. You will be asked to upload your CV and a cover letter (no more than 2 pages) when completing the Typeform application. Link in the JD. 

In your cover letter, please outline how you meet the criteria listed above and how your experience is relevant to the role. We encourage you to apply even if you do not meet all the requirements listed in the person specification. We value experience from both paid and voluntary roles, in the UK or overseas, and encourage you to demonstrate your passion for the role, as well as the unique perspectives and skills you bring.

Programme Manager
£60,000–£72,000 per annum (depending on experience)

Join The Borrow Foundation and help improve children's oral health worldwide. We are seeking an experienced Programme Manager to lead our international grant-making programmes, build strategic partnerships and work with organisations including the World Health Organization to reduce oral health inequalities.

ROLE

The Programme Manager will play a key, hands-on operational role in the development, delivery, and management of the Foundation’s grant-making portfolio, including collaboration with the World Health Organization (WHO), advocacy initiatives, and support for oral health meetings and events. Working closely with the Director of Finance and Operations (DFO), trustees, grant applicants, research partners, and funded organisations, the postholder will lead the coordination and management of the grant programmes.

In addition to oversing grant programme delivery, the role will play a key part in promoting the Foundation’s research activities, funding opportunities, partnerships, and impact across the oral health, research, charitable, and wider stakeholder communities. The postholder will help strengthen the Foundation’s profile and visibility, support stakeholder engagement, and develop strategic relationships that enhance the reach and impact of the Foundation’s work. The role may require occasional national and international travel.

Reporting lines

The Programme Manager will report to the Director of Finance and Operations and will have one direct report.

Key responsibilities

Grant programme management

• Lead the operational management and delivery of the Foundation’s grant programmes and other funding activities, supporting global and regional initiatives.
• Build and maintain effective relationships with funded organisations, researchers, applicants, academic institutions, charities, and external stakeholders including the World Health Organization (WHO).
• Manage the grant programme timelines, processes, and workflows to ensure effective and timely delivery.
• Contribute to the ongoing development and improvement of grant-making processes, policies, and systems.
• Prepare application summaries, briefing papers, and assessment documentation for Board and panel review.
• Liaise closely with the DFO, trustees, reviewers, and assessment panels to facilitate fair and robust grant assessment and decision-making processes.
• Communicate funding decisions and feedback to applicants professionally and sensitively.
• Support the DFO and trustees in strategic planning activities relating to the grant programme.
• Identify opportunities to strengthen programme impact, efficiency, and stakeholder engagement.
• Monitor funded projects and evaluate programme outcomes and impact against strategic objectives.

Grant promotion, communications and stakeholder engagement

• Lead the development and delivery of communication and stakeholder engagement strategies, including website content, social media, impact reports, promotional materials, and stakeholder communications.
• Represent the Foundation at conferences, meetings, workshops, and sector events, delivering presentations and speaking on matters relating to the Foundation’s work where appropriate.

Governance and Board support

• Support Board and committee processes, including agenda planning, report preparation, governance documentation, and presenting key programme updates where required.
• Contribute to drafting meeting minutes and maintaining accurate records relating to governance, programme, and grant-making activities.  

Enquiries and organisational support

• Manage programme-related enquiries and support the effective day-to-day operation of the Foundation.

Person specification

Essential skills and experience

• Educated to degree level or equivalent professional experience in public health, health sciences, charity management, research administration, or a related field.
• Knowledge of the oral health or public health field
• Understanding of grant-making and research funding environments, including academic partnerships and peer review processes.
• Ability to build and maintain effective relationships with a wide range of stakeholders, including researchers, applicants, trustees, and partner organisations.
• Organisational and programme management skills, with the ability to manage competing priorities effectively.
• Strong written and verbal communication skills.
• Ability to work independently and collaboratively within a small team environment, exercising sound judgement.
• Good IT and digital communication skills.

Desirable

• Experience supporting Boards, committees, or governance structures.
• Sound understanding of research funding processes, peer review, or grant assessment methodologies.
• Experience in monitoring and evaluating funded programmes and demonstrating impact.
• Postgraduate qualification in public health, global health or a related discipline.

Job Advert 

Engagement Manager  

24 1/2hours per week (fixed-term contract for 12 months) 
Job Ref: V 581
Hours/Days per week: 3.5 days per week – (Flexible days/hours) 
Salary: £17,937.50 plus attractive employee benefits package 
Start date: ASAP
Location: Homebased with extensive travel across Cardiff 
Closing date: 21st July 2026 

Full UK driving licence essential 

Interview date and Location:

Online Teams (time and date to be confirmed). 

Volunteering Matters  

We believe volunteering is an act of optimism. A quiet rebellion against the idea that one person can’t make. a difference 

We understand the pressures of day-to-day life and create flexible, inclusive opportunities for people at all stages of life. And beyond delivering projects on the ground, we use our voice to shape policy and practice – ensuring volunteering stays recognised, supported and sustainable for generations to come. 

Volunteering Matters is a nationwide charity that exists to create stronger communities through the power of volunteering. We work with local partners to develop impactful programmes that support individuals and communities across the UK. 

We work with 12,000+ volunteers across 85+ programmes, to enable a better life for more than 115,000 people. 

SAFE Cardiff  

SAFE in the City is a pilot project that brings our award-winning SAFE project to the City of Cardiff area. Funded by the Moondance Foundation and the Baily Thomas Charitable Fund, SAFE (Sexual Awareness for Everyone) is a project that empowers young people with learning disabilities a peer-led environment. It aims to improve the knowledge of topics relating to healthy relationships and sexual health, mate crime, and internet safety. It focuses on young people aged 16-35 with additional learning needs in addition to offering support to their families. 

SAFE is facilitated with peer-led workshops. The aim of this project is to empower young people with additional learning needs to lead the conversation and education around their own relationships improving knowledge and awareness of these topics for our beneficiaries of this project. 

Job purpose 

The successful candidate will deliver a pilot project, taking our SAFE project to Cardiff. You’ll be responsible for forging new connections and seeking opportunities in the area to deliver our SAFE workshops, encouraging the participation of volunteers wherever possible. The role will involve workshop delivery as well as volunteer recruitment and management. Working alongside an existing colleague in Gwent, you’ll develop and consolidate our workshop materials, to ensure that they’re meeting the needs of the young people participating.

Key Duties: 

1. Deliver SAFE workshops throughout the Cardiff area, involving volunteers in delivery where possible. 

1. Recruit, interview, induct, train and support volunteers.

1. Work closely with our SAFE project in Gwent to manage referrals into the project, updating on progress and plans in the process.

1. Develop and update workshop materials and activities to meet new challenges, in conjunction with SAFE colleagues in Gwent. 

1. Management of the matching/placement of volunteers, risk assessing the volunteers and planned activities, and monitoring and supporting the match throughout.

1. Maintain good record keeping, ensuring that evidence and impact data is collected so that we can monitor progress against outcomes. 

1. Promote the project through a range of techniques, instigating interest in volunteering and encouraging engagement.

1. Maintain effective relationships with volunteers, beneficiaries, colleagues and project partners.

1. Prepare reports with your senior project manager based on agreed outputs and targets.

1. Risk assess all activities, ensuring that they are regularly reviewed and amended if circumstances change.

1. Contribute to joint working and teamwork across Volunteering Matters and the SAFE team.

Experience/Skills and attributes:  

1. Knowledge of social care and/or third sector service provision, and the support networks and services available in Cardiff.

1. Experience of working with people with learning disabilities, and a good understanding of how best to support learning. 

1. A calm and collected demeanour, with the ability to engage and support beneficiaries.

1. An experienced facilitator with the ability to engage in good conversation with beneficiaries, whilst actively assessing risks and solutions.

1. Experience working in partnership with other agencies.

1. Excellent written and verbal communication skills.

1. Excellent organisational skills with the ability to prioritise a demanding workload and work under pressure and to deadlines.

1. Ability to assess risk and carry out risk assessments. (training given) 

1. Evidence of good administrative and IT skills and the ability to maintain project monitoring, administrative and financial records.

1. Understanding of and commitment to equality, diversity and inclusion.

1. Understanding of and commitment to Data Protection and confidentiality.

Desirables:  

Ability to speak Welsh or a willingness to learn. Have a full UK driving licence 

Qualifications:  

Relevant experience and values alignment are more important for this role than specific qualifications.

Location: This role is home-based and will involve extensive travel across Cardiff. For this reason, we require the post holder to have a full driving licence with use of their own car. The postholders will require good internet access to enable remote working and a suitable home office space. IT equipment and infrastructure will be supplied.

Our Values & Way of Working: 

In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward. 

This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role. 

Diversity & Inclusion  

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.  

Disability Confident & Reasonable Adjustments:  

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application. 

We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History.  

Benefits  

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer Flexible Working by Default (re hours & place of work), Unlimited Annual Leave, Employee Pension scheme, Life Assurance, Cycle to Work Scheme, Season Ticket Loan, Employee Assistance Programme, enhanced sick and family leave. We are also open to discuss job share applications.  

GDPR Statement  

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.    

To Apply  

Rheolwr Ymgysylltu  

17.5 awr y wythnosol (cytyundeb cyfnod penodol am 12 mis) 

Lleoliad: Caerdydd 

Rheoli gan: Arweinydd Rhanbarthol i Gymru 

Teulu swydd: 3 - £17,937.50 

Volunteering Matters 

Dylai pawb yn y DU derbyn y cyfle i lwyddo. Felly, yr ydym yn dod a phobl i’w gilydd i oresgyn nifer o faterion mwyaf cymhleth trwy’r pŵer o wirfoddoli.

Yr ydym yn gweithio efo cymunedau i oresgyn adfyd, taclo iselder ac unigrwydd cymdeithasol, gwellhau iechyd, datblygu sgiliau a chyfleodd i sicrhau mae gan bobl ifanc yr allu i arwain newid. Oherwydd yr ydym yn elusen wladol, mae gennyn ni'r gallu i weithio i raddfeydd mwyach wrth rannu ein harbenigeddau ac adeiladu partneriaethau i achosi ardrawiad positif.

Yr ydym yn trawsffurfio adnabyddiaeth ac egni lleol mewn i weithrediadau a chynnydd wrth alluogi cymunedau cryf i greu dyfodol gwell i bawb. 

SAFE Caerdydd 

Mae SAFE Caerdydd yn brosiect newydd i weld ein prosiect a enillir sawl wobr, SAFE, mewn Caerdydd. Efo wobr ariannol gan y Moondance Foundation a Baily Thomas Charitable Fund, mae SAFE (Adnabyddiaeth Diogelwch i Bawb (Safety Awareness for Everyone)) yn brosiect sy’n grymuso pobl ifanc mewn amgylchoedd dan arweiniad cyfoedion. Maent yn anelu i wella adnabyddiaeth topigau megis perthnasoedd personol iach, iechyd rhywiol, mate crime, a diogelwch wrth ddefnyddio’r we. Mae’r prosiect yn ffocysu ar bob ifanc efo anableddau dysgu yn ogystal i gefnogi eu teuluoedd. 

Caiff SAFE ei hwyluso drwy weithdai dan arweiniad cyfoedion. Amgen y prosiect yw grymuso pobl ifanc efo anableddau dysgu i arwain y sgwrs a’r addysg sy’n cwmpasu eu perthnasoedd, a gwella ei adnabyddiaeth a dealltwriaeth o dopigau diogelwch. 

Dyletswyddau Allweddol:  

1. Traddodi gweithdai SAFE mewn Caerdydd wrth gefnogi gwirfoddolwyr lle mae’n bosib.

1. Recriwtio, cyfweld, anwytho, hyfforddi a chefnogi gwirfoddolwyr.

1. Gweithio yn agos efo ein prosiect SAFE mewn Gwent i reoli cyfeiriadau i’r prosiect wrth ddiweddaru ar gynllun i gyflawni’r prosiect.

1. Datblygu a diweddaru deunyddiau gweithdy a gweithgareddau i oresgyn sialensiau newydd wrth weithio efo’r prosiect mewn Gwent.

1. Rheoli prosesau i matsio gwirfoddolwr, a’u hasesiadau risg am weithgareddau gwirfoddol, i gynnwys trefniadau diogelu, a’i adolygu’n rheolaidd.

1. Cadw cofnodion da wrth sicrhau i gasglu tystiolaeth a data ardrawiad i alluogi ni i fesur ein cynnydd y erbyn deilliannau.

1. Hysbysebu’r prosiect wrth ddefnyddio amrywiaeth o dechnegau i ysgogi diddordeb mewn gwirfoddoli ac i hybi ymgysylltiad cymunedol.

1. Cynnal perthnasau effeithio efo hapddalwyr a phartneriaid y prosiect o ddydd-i-ddydd. 

1. Paratoi adroddiadau wedi’i seilio ar dargedau ac allbynnau, i’r Rheolwr Prosiect.

1. Chwarae rôl actif mewn nodi a datblygu busnes newydd i’r elusen.

1. Cyfrannu i waith tîm ar draws Volunteering Matters. 

Profiad/sgiliau a Phriodoleddau: 

1. Profiad a dealltwriaeth o weithio efo’r sector gofal cymdeithasol a’r drydydd sector, a’r gwasanaethau a rhwydweithiau cefnogol mewn Caerdydd.

1. Profiad o weithio efo pobl efo anableddau dysgu, a dealltwriaeth o hybi ddysgu mewn amgylchoedd dan arweiniad cyfoedion. 

1. Hwylusydd profiadol efo’r gallu i ymgysylltu mewn sgyrsiau pwrpasol efo buddiolwyr, wrth asesu risgiau a datrysiadau’n gyson. Profiad o weithio mewn partneriaeth efo asiantaethau eraill.

1. Sgiliau cyfathrebu ac ysgrifennu rhagorol.

1. Sgiliau hunan-drefnu rhagorol, ynghyd a’r gallu i flaenoriaethu llwyth gwaith heriol a gweithio dan bwysau i gwrdd â therfynau amser. 

1. Gallu i asesu risg a gweithredu asesiadau risg. 

1. Tystiolaeth o sgiliau gweinyddol a TGCh da ynghyd a’r gallu i gynnal anghenion monitro y prosiect; megis cofnodion gweinyddol ac ariannol.

1. Dealltwriaeth o, ac ymrwymiad i, cydraddoldeb, amrywiaeth a chynhwysiant 

1. Dealltwriaeth o, ac ymrwymiad i, Diogelu Data a chyfrinachedd.

Galluoedd Dymunol: 

Y gallu i siarad Cymraeg, neu’r parodrwydd i ddysgu. 

Cymwysterau: 

Mae profiad perthnasol ac aliniad i’n gwerthoedd yn mwyaf bwysig i’r rôl hon na cymwysterau sbesiffig.

Lleoliad:

Mi fydd y rôl yn seilio o’r cartref, ac mi fydd yna ddisgwyl i’r ymgeisydd llwyddiannus teithio ar draws Caerdydd. Mi fydd yna angen am fynediad da i’r rhyngrwyd i alluogi gweithio o bell, a lle i weithio addas yn y cartref. Caiff offer TG a’i isadeiledd eu cyflenwi gan Volunteering Matters. 

Ein gwerthoedd a dull gweithio 

Mewn popeth yr ydym yn gwneud fel elusen, yr ydym yn ymgrymu agwedd o “Rhyddid efo Fframwaith” a chawn ein harwain gan ein gwerthoedd: i fod yn rymusol, cynhwysol, tosturiol, positif a didwyll. 

Cydraddoldeb a chynhwysiant. 

Mae Volunteering Matters yn estyn croeso i bob ymgeisydd, ac yr ydym yn awyddus i sicrhau mae ei’n dîm yn adlewyrchu amrywiaeth y DU a’r cymunedau yr ydym yn gweithio mewn. Yr ydym yn annog ceisiadau o bobl efo anableddau, pobl LHDT, pobl efo cefndiroedd Du, Asiaidd a Lleiafrifoedd Cenhedlig, ynghyd ac ymgeisydd efo unrhyw nodwedd warchodedig ac o grwpiau difreintiedig.

Addasiadau hyderus a resymol a ran anableddau 

Yr ydym yn gwarantu i gyfweli unrhyw berson efo anabledd sydd efo cais sy’n bodloni’r safon ofynnol am y rôl. Mewn eich cais, darparwch dystiolaeth sy’n adlewyrchu eich cymhwysedd yn erbyn yr adran “Profiad/sgiliau a phriodoleddau” yn y disgrifiad swydd hwn. 

I gael eich ystyried am gyfweliad gwarantedig, neu i drafod unrhyw addasiad rhesymol i’r proses ceisio. 

Yr ydym wedi ymrwymo i’r addewidion canlynon sy’n cwmpasu ein proses recriwtio a dewis a’i methodoleg: The Promise (Yr Alban), Show the Salary, a Salary History.

Mae’r rôl hon yn amodol ar wiriad DBS manylach.  

I geisio,

1) Lawrlwythwch ein ffurflen ceisio 

2) Lawrlwythwch ein ffurflen i fonitro ein recriwtiaid 

Caiff y disgrifiad swydd hwn ei greu efo’r bwriad i gynnwys graddfa eang o ddyletswyddau ac anghenion. Nid yw’n drwyadl neu’n anghynhwysol, a thra byddwn yn disgwyl rhai amrywiadau, byddant ar lefel addas i’r rôl hon. 

34 hours – Full Time

12 month fixed term contract with possibility of contract extension or being made permanent

Grade 2: £51,394 plus £5,928 London Weighting if applicable

Flexible/Hybrid (with travel across Britain and Ireland as required)

Job Purpose

The Senior Digital Officer will help shape and deliver integrated communications campaigns that strengthen the TSSA’s voice, influence decision-makers, support organising activity and champion workers across Britain and Ireland.

The postholder will lead on digital communications, audience engagement, digital campaigning and the effective use of the organisation's digital channels. Working closely with the Senior Communications and Media Officer, they will ensure campaigns and TSSA priorities are amplified through targeted digital communications that support member engagement, recruitment, retention and organisational influence.

The role will support communications activity relating to organising drives, industrial campaigns, ballots, political engagement and wider organisational priorities, ensuring digital communications contribute to campaign success and member engagement.

The postholder will help drive a step-change in TSSA's digital offer, ensuring it reflects the union's ambition to be responsive, inclusive and effective in supporting members at every stage of their working lives.

Main Duties and Responsibilities

 Digital Strategy and Campaigning

• Develop and deliver digital communications activity that supports organising, bargaining, campaigning and political objectives.
• Develop targeted content, email communications and audience engagement activity that supports campaigns, organising and member engagement.
• Work collaboratively with the Senior Communications and Media Officer to deliver integrated campaigns across media, digital and member channels.
• Contribute to the development and maintenance of communications and campaign plans.
• Work closely with organisers and campaign leads to amplify key messages, increase participation and maximise campaign impact.
• Support communications activity relating to industrial disputes, negotiations, ballots, organising campaigns and political advocacy.
• Advise colleagues and senior leaders on digital trends, opportunities and best practice.

 Website Management and Development

• Support the ongoing development and improvement of the organisation's website, ensuring content remains accessible, engaging and aligned with organisational priorities.
• Contribute to website redevelopment projects through audience insight, content planning, user experience improvements and digital communications expertise.
• Work with colleagues, project leads and external suppliers to support website enhancements and improvements.
• Monitor website performance and user behaviour, making recommendations to improve engagement and member experience.

 Social Media and Audience Engagement

• Develop and deliver audience-focused content plans across social media and digital channels.
• Create and coordinate targeted digital campaigns designed to influence key audiences and decision-makers.
• Produce or commission engaging multimedia content, including graphics, video and digital storytelling.
• Grow and strengthen the organisation's digital reach, engagement and influence.
• Monitor emerging trends and recommend new approaches to audience engagement.

 Content Planning and Collaboration

• Work closely with the Senior Communications and Media Officer to translate campaign priorities, media opportunities and organisational messaging into effective digital communications.
• Ensure consistency of messaging across all digital channels and communications platforms.
• Collaborate with organising, campaigns, policy and leadership teams to identify and deliver digital communications opportunities.
• Support colleagues across the organisation to improve digital communication practices.
• Contribute to a shared communications and campaigns planning process to ensure effective coordination across the communications function.

 Analytics and Continuous Improvement

• Monitor website, social media and campaign performance using analytics and insight tools.
• Produce regular reports evaluating digital performance and audience engagement.
• Use data and audience insight to inform content planning, campaign delivery and strategic decision-making.
• Identify and implement new digital tools, technologies and approaches that enhance communications and engagement.
• Promote best practice in accessibility, user experience and digital communications.

 Shared Responsibility

• Work collaboratively with the Senior Communications and Media Officer to deliver an integrated communications function, jointly planning campaigns, coordinating messaging, sharing insight and ensuring communications activity supports organising, campaigning and the organisation's strategic objectives.
• Co-produce TSSA's annual journal and other flagship publications.

If you would like to apply for this role, please provide a CV and a statement (no more than two sides of A4) of how you meet the requirements for the role.  

Closing date is 10 am Monday 13 July. 

Interviews will take place on Tuesday 21 July, in London, in person.

We are hiring a Communications and Content Manager, Challenge Works

Summary
Challenge Works is a global leader in designing and delivering prizes that incentivise innovative solutions to the world’s biggest challenges in health, climate, cities, and frontier technology. We are looking for a Communications and Marketing Manager to join the communications team, to take the lead on designing and delivering high-impact prize communications strategies, while working in close partnership with the Senior Communications and Marketing Manager to identify opportunities to build, strengthen, and elevate the Challenge Works brand.

A core priority for this role will be building out our creative content capabilities. They will bring proven experience in using video, multimedia, and compelling storytelling to drive deep audience engagement and bring the human impact of our prizes to life.

Working collaboratively with project teams, they will apply their marketing and communications expertise to identify the best tactics to increase profile and brand recognition among target audiences. They will own the delivery of these communication and content projects, while working closely with the wider communications team to provide specialist expertise in areas such as media, events, and digital.

The ideal candidate will be an effective project manager, able to deliver across multiple projects simultaneously, and a collaborative communicator, capable of translating complex messages into clear, compelling narratives. They will thrive in fast-paced environments, and be skilled at juggling multiple priorities, supported by a small but skilled team with a strong culture of collaboration.

The role

• Independently design, project manage and execute comprehensive end-to-end communications and marketing strategies for our portfolio of challenge prizes, working with the programme teams to meet communications objectives and use communications tactics to support the prize’s theory of change.
• Lead the development of Challenge Works’ multimedia storytelling capabilities. Oversee the production of high-quality video, digital, and editorial content that brings the impact and stories of our innovators to life.
• Develop and deliver an always on content strategy across Challenge Works owned channels which identifies narrative arcs within individual prizes that can be leveraged to elevate the global Challenge Works brand.
• Establish and manage a tracking and reporting framework to evaluate the effectiveness of comms activity throughout a campaign, using data to provide actionable, data-informed recommendations based on insights for the Senior Communications and Marketing Manager and prize delivery teams.
• Oversee and curate a pool of external suppliers, ensuring we achieve high-quality outputs and strong value for money. Hold specific responsibility for managing and nurturing the relationship with web developers, ensuring digital products - especially prize microsites - are well-designed, functional, and delivered to spec.
• Equip prize delivery teams with high-quality comms tools and guidance. Develop and maintain practical toolkits, run training sessions, and provide tailored advice so that each team consistently applies best-practice communications and is confident in communicating its prize for maximum impact.

The person

• Significant experience managing multi-channel marketing and communications campaigns (ideally within innovation, tech, policy, or purpose-driven sectors) with demonstrable commercial or reputational impact.
• A strong track record of conceptualising and delivering creative content campaigns, with specific experience in using video and digital storytelling to engage complex audiences.
• Experience briefing and managing external creative agencies or freelancers, ensuring high-quality outputs and value for money.
• Experience developing a range of content formats including graphics, video, and audio, using platforms such as Canva or Adobe.
• Experience in managing a suite of owned channels, including social media management tools, email marketing platforms, and CMS platforms and knowledge of how to maximise the mix of web, socials and newsletters for brand awareness and developing content suitable for use across all.
• Strong interpersonal and collaboration skills, with the ability to work with and support multiple teams efficiency and effectively
• A flair for communicating clearly, concisely and persuasively, verbally and in writing, with proven ability to translate complex topics around entrepreneurship, business, technology, and science into clear, accessible and effective communications products

What we offer

Salary: Circa £50,700 plus an array of benefits including private medical insurance, dental insurance, the ability to buy and sell annual leave, eyecare vouchers and more

Location: Hybrid, with two days per week in the London office. We ask that our team attend the office on Tuesday and Thursday.

Term: Permanent

Hours: We are flexible between 22.5 to 37.5 hours per week, please state your preferred hours in your application

Flexibility: We offer a range of flexible working arrangements and encourage our people to take advantage of them. Many do.

Reports to: Senior Communications and Marketing Manager, Challenge Works

About Nesta
Nesta is a research and innovation foundation that designs, tests and scales solutions for the biggest challenges of our time.

Driven by a vision to improve the lives of millions of people, our focus up to 2030 is on three missions: breaking the link between family background and life chances, halving obesity and cutting household carbon emissions.

We work with partners across the public, private and third sectors to develop high-potential solutions and test them as they evolve, drawing on deep expertise in qualitative and quantitative research, data science, behavioural science and design.

Once confident in the effectiveness of a solution, we are relentless in the pursuit of scale. We create and make the case for ambitious national policy proposals, develop consumer-facing products and services, spin out and support commercial ventures and harness the power of the arts to shape national narratives.

We extend our impact through two specialised units that help others to solve complex problems and achieve their missions. BIT applies a deep understanding of human behaviour to help clients achieve their goals.

Challenge Works designs and runs challenge prizes to spark innovation in science, technology and society.

Together, we are building a powerful ecosystem for innovation that delivers proven solutions to create lasting, positive change.

Making an application
To apply for this role, please submit a CV and cover letter before Wednesday 15th July 2026

Interviews will take place w/c 27th July 2026

At Nesta, we believe that a diverse workforce leads to an organisation that is more innovative, more creative and gets better results.

We want our workforce to represent the diversity of the people and communities we serve. We also want our workplace to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.

This means that when we are recruiting, we actively seek to reach a diverse pool of candidates. It also means that we are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.

We recognise the importance of a good balance between work and home life, so we do everything we can to accommodate flexible working, including working from home, compressed or part-time hours, job shares and other arrangements.

Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.

About StreetVet

StreetVet is a fast-growing national charity, committed to providing free, accessible veterinary care to the pets of those experiencing homelessness and to keeping pets and owners together to maintain their unbreakable bond. StreetVet relies on its team of over 500 vet and nurse volunteers in 23 locations around the UK to provide free veterinary treatment, funded by grants, corporate and private donors and partners. Since inception in 2016 the charity has treated nearly 3,500 pets and has won numerous awards including the Vet Trust Award for the Most Trusted Veterinary Charity, Purina Better with Pets Prize and Homeless Link Excellence Award for Excellent Support.

About the role

Duration: Permanent

Reporting to: Head of Marketing & Fundraising

Key Contacts: Colleagues, volunteers, external stakeholders, corporate partners, donors, prospects and other supporters

Location: Fully remote, with regular UK travel including evenings and weekends

Hours: 37.5 work week (flexible working available)

Holiday: 25 days per year plus national holidays

Salary: £30,000 - £35,000 depending on experience

We are seeking a passionate and experienced Fundraising Manager to join our team. The role will report to the Head of Marketing and Fundraising and will be responsible for developing and implementing the fundraising strategy, driving forward all aspects of fundraising, including building corporate charity of the year partnerships, individual giving, major donors,
trusts and foundations, legacies and community fundraising.

The successful candidate will be a core member of the Central Team, working closely with the Marketing Team to develop and deliver income for the charity.

 
This role will have budgetary responsibility to achieving a revenue target in financial year 26/27 of £1.5 million, whilst building a sustainable income stream for the long-term with Yr on Yr growth. Key priorities include increasing the Individual Giving and Regular Giving donor database, donor and fundraiser stewardship, organising fundraising events, and securing grants and sponsorships.

For more information about the role, please see attached job description.

Closing Date: Close of business Thursday 16th July 2026 (applications may close earlier depending on response).

Contract:Permanent, full time

Salary:£38,177 – £45,000 per annum

Location:Hybrid working with a base in Burford, Newport or Manchester

Closing date:  Sunday 12 July 2026 

First stage interview:Wednesday 22 July 2026

Second stage interview: Thursday 30 July 2026 

Do you have a passion for creating engaging digital learning experiences that make a real difference? Are you confident using learning technologies to bring content to life and improve how people learn at work? If so, this could be the role for you.

We’re looking for a Learning & Development Specialist (Digital) to join our People & People Services team. This is a key role shaping and delivering our digital learning offer, helping ensure colleagues across Blue Cross have access to high quality, accessible and impactful learning.

This is a single role that can be based at either our Burford, Radcliffe or Newport site, with hybrid working in place. 

More about the role

You will lead the design and delivery of digital learning solutions across the organisation, creating engaging content that supports a blended learning approach. Working closely with stakeholders and subject matter experts, you will translate learning needs into effective digital experiences that support organisational priorities.

You will also take ownership of our learning platform (currently SAP Litmos), ensuring it is well managed, user friendly and continues to evolve to meet the needs of our colleagues. Alongside this, you will use data and insight to evaluate learning effectiveness and continuously improve our digital learning offer.

This role can be based at Burford, Newport or Manchester, with hybrid working in place. 

What you will be doing

• Designing and delivering digital learning solutions from initial concept through to evaluation
• Creating engaging e-learning and digital content using modern instructional design approaches
• Partnering with subject matter experts to develop effective learning solutions
• Managing and developing our learning platform to ensure a great user experience
• Maintaining and evolving the digital learning catalogue, ensuring content is relevant and up to date
• Using data, feedback and insight to measure effectiveness and drive continuous improvement
• Staying up to date with digital learning trends and identifying opportunities to innovate
• Contributing to wider projects and promoting learning across the organisation

About you

You will be a creative and technically confident digital learning professional, with experience designing and delivering engaging learning solutions. You will be comfortable working with a range of stakeholders and able to translate learning needs into practical, high quality outputs.

You will be organised and proactive, with the ability to manage multiple priorities and meet deadlines. With strong communication skills, you will build positive relationships and influence others to make the most of digital learning opportunities.

You will also be motivated to keep your knowledge up to date, staying aware of new technologies and approaches that enhance the learner experience.

Essential Qualifications, Skills, and Experience

• Experience designing and delivering digital learning solutions end to end 
• Strong knowledge of learning technologies and Learning Management Systems 
• Experience using authoring tools such as Articulate 360 or similar 
• Strong instructional design and learning experience design skills 
• Experience working with stakeholders and subject matter experts 
• The ability to manage multiple projects and deadlines 
• Strong communication and problem solving skills 
• The ability to demonstrate, understand and apply our Blue Cross values

Desirable Qualifications, Skills, and Experience

• Experience working in the charity sector 
• Experience of video editing, multimedia or graphic design 
• Knowledge of tools such as Adobe Creative Cloud, HTML, CSS or similar 
• Experience developing content within SAP Litmos or a similar platform 
• Understanding of learning psychology

How to apply 

To apply for this role, please submit your application through our careers site and answer the application questions, demonstrating how you meet the essential criteria.

We reserve the right to close this vacancy early should we receive a high volume of applications.

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. 

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. 

Our generous benefits package includes: 

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)  
• Programmes for physical and mental wellbeing support  
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family   
• Health cash plan  
• Unlimited access to an employee assistance programme  
• Pension scheme with enhanced employer contribution   
• Professional fees paid with Continuing Professional Development and personal development support.  
• Life assurance   
• 20% discount on Pet Plan pet insurance   
• Enhanced family friendly policies   
• Recognition scheme   
• Annual volunteer days  
• Charity worker discounts across a variety of retailers 

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.  

About Blue Cross

If you’d like to learn more about Blue Cross, our mission, and the work we do to support animals and people, take a look at our About Us page

Working across the whole secretariat, from campaigns to communications to fundraising, this role is critical in the running of the organisation and supporting the aims of the coalition.

The Membership Engagement Manager will ensure TCC effectively supports its membership to become more than the sum of its parts, playing a pivotal role in strengthening and expanding our coalition by building and facilitating meaningful relationships with member organisations, both new and existing. This position is responsible for enhancing member engagement, ensuring the delivery of value to our members, and supporting the organisation's strategic objectives through effective membership management and communications.

JOB DESCRIPTION

Member Engagement & Support

• Serve as the primary point of contact for member organisations, addressing inquiries and providing support to enhance member satisfaction.

• Develop and implement strategies to increase member engagement, including organising events, webinars, and networking opportunities, including regular All Coalition Meetings and Annual Movement Gatherings.

• Facilitate onboarding processes for new members, ensuring a smooth integration into the coalition.

• Ongoing relationship management of members, including effective outreach and communications

• Invoicing membership fees and ensuring payment is made

• Lead on communications to members through a regular newsletter and ad-hoc communications around campaigns

• Supporting members to engage with TCC activity

• Work with colleagues to co-create campaigns and activities that meet member needs and ambitions

Membership Growth & Retention

• Design and execute membership recruitment campaigns to attract new member organisations.

• Monitor membership trends and feedback to develop retention strategies and reduce member attrition.

• Collaborate with the Digital Campaigns Manager to promote membership benefits and success stories.

Data Management & Reporting

• Maintain accurate and up-to-date membership records using the organisation's CRM system.

• Generate regular reports on membership statistics, engagement levels, and feedback to inform strategic decisions.

• Analyse data to identify opportunities for enhancing member value and engagement.

Infrastructure to support Collective Impact

• Responsible for the maintenance and development of the central Member Resource Hub

• Responsibility for managing the day to day delivery of the Local Intelligence Hub project (online data hub providing climate-relevant data at a constituency level), including being the key contact with our external partner organisation who maintain and develop the hub, and keeping TCC members and staff involved and informed about the project as needed.

• Contribute to the development of programs and services that meet the evolving needs of members.

• Represent the organisation at external events and forums to promote membership and build partnerships.

The job description is not exhaustive and you may be asked to carry out additional tasks which are appropriate to your job role, as required by your line manager

PERSON SPECIFICATION 

Essential

• Proven experience in membership management, stakeholder engagement, or a related field.

• Strong interpersonal and communication skills, with the ability to build and maintain relationships with diverse stakeholders, using facilitation skills to bring people together in a meaningful way

• Excellent organisational skills, with the ability to manage multiple projects simultaneously and meet deadlines.

• Some experience of line management of volunteers or paid staff

• Proven ability to support the work of committees and take minutes.

• Demonstrable experience of organising meetings and conferences.

• Proven ability to maintain simple accounts and oversee budgets. 

• Able to handle administrative tasks in a quick and efficient manner, including organising meetings and responding to enquiries quickly

• Works well as part of a team, but also a self-starter that’s able to take initiative while working with little supervision

• Highly organised and meticulous.

• Commitment to EDI and representation

Desirable

• Experience working within a coalition or membership-based organisation.

• Familiarity with the climate and environmental sector.

• Knowledge of best practices in member engagement and community building.

• Proficiency in using CRM systems and data analysis tools to manage membership information and generate insights.

KEY INFORMATION

Location: Manchester, Bristol, Newcastle, Nottingham, or London

Hours: 37.5 hours

Start date: August/September 2026 (we are happy to work with you and your notice period)

Duration: Permanent

Salary: £31,565 - £32,630 per annum if based in Manchester, Nottingham, Newcastle or Bristol. £34,215 - £35,280 if based in London. All roles also receive a £312 yearly tax-free work-from-home allowance.

Application deadline: 31st July 2026

We are recruiting for up to 2 positions for this role and will interview throughout June and July. We may close applications early if we receive a high number of suitable applications. Early applications are therefore encouraged.

ABOUT UPREACH

Do you think that your socio-economic background should determine your career prospects?

upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because, currently, a student from a disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2. 

We are an award-winning charity employer working to address this issue in partnership with employers and universities. We help undergraduates from lower socioeconomic backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment. 

To find out more about how we support our students, visit our website and read our Annual Report and Impact Report.

ROLE OVERVIEW

This is an exciting time to join upReach as we begin a new phase of our digital transformation. We are investing in the systems, tools and ways of working that will help us support more students, improve the experience of the upReach team, and deliver our mission more effectively.

We are looking for a thoughtful, organised and motivated Junior Digital Transformation Manager to join the Product Team and play an important role in turning this ambition into practical, lasting change.

Technology plays a central role in how we support students, collaborate with partners and operate as an organisation. Working with the Director of Product, colleagues in the Product Team and teams across upReach, you will help deliver our digital transformation strategy. 

You will coordinate projects from initial discovery and planning through to implementation, training and continuous improvement. You will work closely with internal users, technology suppliers and other stakeholders to ensure digital changes are practical, inclusive, well-managed and aligned with organisational needs.

This role offers the opportunity to contribute to significant organisation-wide projects at an early stage, helping to shape how upReach uses technology in the years ahead.

You do not need to have previously worked in a digital transformation role. You may have developed relevant experience through project coordination, operations, process improvement, technology implementation, product management or another role involving organisational change.

This is a strong opportunity for someone who enjoys solving problems, improving how things work and helping people use technology confidently.

CORE RESPONSIBILITIES

You will support the delivery of upReach’s digital transformation strategy by helping teams adopt better tools, systems and ways of working, including the responsible use of AI.

Your responsibilities will include:

• Coordinating the rollout and adoption of new digital tools, systems and AI-enabled solutions.

• Supporting digital transformation projects from planning through to implementation and review.

• Working with teams across upReach to understand their workflows, challenges and technology needs.

• Identifying opportunities to use AI and automation to improve efficiency, quality and user experience.

• Gathering and summarising feedback from users during testing, rollout and post-launch.

• Creating clear guidance, process documentation and training materials.

• Supporting colleagues to use new tools and AI responsibly, confidently and consistently.

• Identifying opportunities to improve, simplify or connect systems and processes.

• Monitoring how well new tools are working and recommending improvements.

• Supporting relationships with external suppliers and technology partners.

You will take ownership of agreed areas of work, while receiving support from the Director of Product and other experienced colleagues.

SKILLS AND EXPERIENCE

There is no such thing as a “perfect” candidate. We welcome applications from people of all backgrounds, including those who may not have followed a traditional route into technology, project management or digital transformation.

We’re particularly interested in:

• Curiosity about how organisations, systems and processes work.

• A genuine interest in using technology to improve services and create social impact.

• Thoughtful problem-solving and strong attention to detail.

• The ability to organise work, plan ahead and manage multiple tasks.

• Clear written and verbal communication across different audiences.

• The ability to listen to users, understand their needs and represent their perspectives.

• Confidence building constructive working relationships with colleagues and external stakeholders.

• The ability to take ownership of work while seeking support when appropriate.

• A practical and balanced approach to change, recognising that successful transformation depends on people and processes as well as technology.

You do not need previous experience as a Digital Transformation Manager. However, experience or familiarity with any of the following would be helpful:

• Implementing or rolling out a new digital tool or system.

• Supporting organisational change or encouraging people to adopt new ways of working.

• Project management or project coordination.

• Process mapping, service design or business analysis.

• Gathering user feedback or conducting user research.

• Testing digital systems or features.

• Working with software suppliers, developers or technical teams.

• Supporting procurement, supplier evaluation or contract management.

• Developing or delivering training and guidance.

• Agile, iterative or user-centred ways of working.

• Understanding data protection, information security, accessibility or responsible technology considerations.

COMPETENCIES

Within upReach, the Junior Digital Transformation Manager is an equivalent level to a Junior Manager in other teams. This level involves you demonstrating more leadership capabilities. This includes having ownership of your responsibility area, and demonstrating an ability to informally lead and have positive influence on the wider team. We will be looking for you to demonstrate that you can plan ahead, proactively anticipate upcoming projects or challenges, and problem solve more independently.

upReach have created a Behaviours and Competency Framework to ensure the team have full visibility on the key capabilities required for effective performance, how these connect to our organisational values, and the level required for each band within the organisation. 

Within the Product Team, we’ll support you to apply these behaviours and competencies to product management helping you to learn and develop your skills across four key areas:

• Delivery & Execution – coordinating and delivering digital change, and solving problems

• User Insight – understanding and representing the teams and people who use our systems

• Transformation Strategy – thinking ahead, prioritising, and connecting systems and processes

• Influencing People – working effectively with colleagues, suppliers and stakeholders to drive adoption

You’ll be encouraged to take ownership of your work, build your confidence, and grow into greater responsibility over time. You’ll also have opportunities to learn from experienced colleagues and contribute to meaningful projects.

While you may not have experience in product management, we would expect you to be demonstrating most competencies at level 3 with some at Level 2.

Below you will find a summary of the key attributes required at this level and how they relate to specific digital transformation competencies:

Essential skills:

• Motivation - 3

  Relevant digital transformation competencies: 

  • Delivery & Execution

• Continuous improvement - 3

  Relevant digital transformation competencies:

  • Delivery & Execution

• Planning and organising - 3

  Relevant digital transformation competencies:

  • Delivery & Execution

  • Digital Transformation Strategy

• Commitment to social mobility - 3

  Relevant digital transformation competencies:

  • User Insight

  • Transformation Strategy

• Communication - 3

  Relevant digital transformation competencies:

  • User Insight

  • Influencing People

• Problem solving & decision making - 3

  Relevant digital transformation competencies:

  • Delivery & Execution

  • User Insight

• Innovative - 2/3

  Relevant digital transformation competencies:

  • Delivery & Execution

  • Digital Transformation Strategy

• Management - 2

  Relevant digital transformation competencies: 

  • Influencing People

• Leadership - 2

  Relevant digital transformation competencies:

  • Influencing People

  • Transformation Strategy

• Responsible use of AI & technology – 2/3

  Relevant digital transformation competencies:

  • Delivery & Execution

  • Transformation Strategy

TEAM CULTURE & BENEFITS: 

By joining the upReach team, you will be joining a team who are committed to supporting you in your career journey and fostering an inclusive culture. 

We offer: 

• Flexible and hybrid working

• Statutory Holiday Entitlement of 25 days, plus bank holidays. This increases to 27 days 2.5 years and then to 30 days after 5 years of working with us.

• Birthday leave and volunteering leave

• Enhanced Parental Leave beyond statutory requirements for all team members. 

• 3% Pension Contribution, which increases to 5% after 5 years of working with us. 

• Cycle-to-work and tech buying schemes.

• Monthly socials

• Dedication to Staff Wellbeing through our Employee Assistance Programme, Mental Health First Aid Training and annual wellbeing days

• Summer Hours (early Friday finishes from June to Aug)

• Personal Development Budget, activated after 6 months in the role

• The opportunity to participate in our fantastic staff networks: 

  • Disability and Inclusion Network

  • Diverse Roots Network 

  • Green Network 

  • LGBTQ+ Network

  • Mindfulness Network

  • Parents and Carers Network 

  • Socio-economic Background Network

  • (Im)Migrants Network 

READY TO APPLY?

We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible. 

Applications close on: 31st July 2026

As we will interview throughout June and July, we may close applications early if we receive a high number of suitable applications. Early applications are therefore encouraged.

EQUAL OPPORTUNITIES

At upReach, we are committed to being an equal opportunities employer and do not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We celebrate and value the diverse perspectives that people from all backgrounds bring to our team. We are passionate about creating a workplace that is inclusive and reflects the diversity of communities across the UK. Diversity in the workplace creates dynamic and effective organisations and we are actively working to build a more inclusive workforce by continuously improving our recruitment, retention, and development practices. We  particularly encourage applications from individuals from underrepresented groups, including Black, Asian and other ethnic minority backgrounds, those with disabilities , those who are care-experienced, those from low socio-economic backgrounds, and those who are LGBTQIA+.