Director of operations and business development jobs
How's your job search on our site?
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Agile - London Office/Home, United Kingdom
We’re looking for a strategic, people-centred leader to step into this pivotal role. Working across Fundraising, Marketing, PR and Communications, and Faith & Membership, you’ll drive cross-organisational alignment, improve campaign delivery, and strengthen collaboration across functions.
Reporting to the both the Director of Fundraising and the Director of Marketing you will lead or support a series of high-impact, cross-functional initiatives, including the development of our flagship Christmas campaign, ensuring consistent messaging, joined-up planning, and efficient use of resources.
You’ll be a strategic enabler able to advise on operational effectiveness, fostering greater collaboration across teams, and support the Communications Service Leadership Team in delivering business-critical operations.
This is a rare opportunity to influence how we work across the Communications Service, laying the groundwork for more connected, coordinated delivery across all income generation and engagement activities.
To be successful in this role you will have:
- Substantial experience in strategic project leadership within complex organisations
- A track record in integrated communications, or campaign planning
- A passion for building high-performing teams that thrive together
- Ability to influence at a senior level and inspire and motivate colleagues.
If you are an ambitious experienced operational leader looking for your next challenge and would like to play a key role in The Salvation Army’s income growth, this could be the role you’re looking for.
Working hours: Minimum of 35 hours per week, working a minimum of 40% across each month in the Territorial Headquarters, London.
Closing date: Monday, 30 Mar 2026
Interview Date: To be confirmed
In order to complete your application please download and read the job profile and any other attachments.
In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Appointment subject to satisfactory references and proof of right to work in the UK
For details of how to prove your right to work in the UK please visit the Government website and please note that we are unable to offer sponsorship.
Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.
Benefits:
25 days annual leave + bank holidays (pro rata for part-time) a contributory pension scheme; an employee assistance programme
Our mission is based on our faith in Jesus Christ who wants everyone to experience life in all its fullness.



The Role of Director of Property
Effective management of clergy housing and glebe assets is critical to supporting mission and ministry across the Diocese which covers Coventry, Warwickshire and part of Solihull.
As we discern a new vision and strategy, we are seeking a leader who someone who can shape and deliver robust strategies for our clergy housing and glebe portfolios.
They will oversee 156 clergy houses valued at £18.6m and a glebe portfolio valued at c£34m, comprising commercial property, agricultural land, and farming tenancies.
Applicants must demonstrate a strong record of managing a diverse property, commercial and agricultural assets alongside proven leaderships skills. Membership of RICS or CIB is required, and the successful applicant will be professional, approachable and results focused.
This post reports to the Diocesan Secretary & Chief Executive and is based in Coventry.
Equality, Diversity and Inclusion Statement
We welcome Diversity at the Diocesan Board of Finance
We are dedicated to employing staff with diverse backgrounds, abilities and working styles.
We understand that a diversity of ability can involve a diversity of needs.
We are committed to actively supporting all staff members to fulfil their potential.
If you have a disability, long-term illness or are neurodivergent, and feel this prevents you from meeting any of the essential criteria, please contact us to discuss the adjustments we can make for you. If you meet the shortlisting criteria then we guarantee that we will offer you an interview.
All employees undertake equality, diversity and inclusion training.
There is no Occupational requirement for the successful applicant to be a Christian. We welcome applications from all candidates regardless of faith or belief system.
For more information
For an informal discussion regarding this role, please contact Jacqueline Ladds, Diocesan Secretary & Chief Executive
Closing date for applications: 13th April 2026
Interviews will take place at the Diocesan office: 30th April 2026
The client requests no contact from agencies or media sales.
Do you want to work for a dynamic, creative, fast-paced charity?
At Action Together we see the amazing things people achieve when they work together to make the lives of others better. If you share our values: believe it’s possible, strengthen others, and be true, we’d love you to consider joining our team.
Operations Director
The ideal candidate
We are looking for a values‑driven operational leader with significant experience in senior operations, systems, or transformation roles. You will bring strong technical capability in designing and embedding systems and processes, excellent analytical skills, and the ability to produce high‑quality management information for senior leaders and Boards.
You will be an influential communicator who can lead through change, build strong relationships across the organisation, and support others to work in consistent, effective, and collaborative ways. With a strong grasp of governance, risk, compliance, and organisational assurance, you will balance strategic vision with hands‑on delivery. Above all, you will share Action Together’s commitment to social justice, equity, and strengthening people, places, and partnerships
The role
The Operations Director will lead the development, optimisation, and continuous improvement of Action Together’s systems, processes, and organisational infrastructure. Working as part of the Senior Leadership Team, you will co-design, develop, and maintain internal systems and processes that enhance operational delivery and organisational efficiency, ensuring they are fully embedded into day-to-day use with clear ownership, guidance, and effective performance monitoring.
You will oversee core central functions including HR, Communications and Impact, Data Protection and Information Management, and Health & Safety. You will play a key role in internal digital transformation, policy development, risk management, and organisational compliance. You will produce high‑quality management information that supports strategic decision‑making, work closely with Locality Directors to standardise and enhance delivery models. In addition, with reference to our constitution and Scheme of Delegation you will be responsible for supporting governance at Board meetings, and the AGM.
Equality, Diversity and Inclusion
At Action Together we value diversity, promote equity and challenge discrimination. We encourage and welcome applications from people of all backgrounds. We are committed to ensuring that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race.
In order to ensure that our workforce reflects our communities across all levels of seniority, Action Together is offering a guaranteed interview to any candidate who meets the essential criteria listed in the person specification and who is also:
- A disabled person and/or
- A member of a community experiencing racial inequality
Action Together is committed to safeguarding and promoting the welfare of all children, young people and vulnerable adults with whom we work. We expect all of our employees to demonstrate this commitment.
Right to work
We do not hold a Sponsor License and are unable to accept applications which require sponsorship to work in the UK
Please note, the successful candidates will be required to undertake a basic Disclosure and barring Service (DBS) check. A positive Disclosure of Offences will not automatically bar an applicant from being appointed and suitable applicants will not be refused employment because of offences that are not relevant.
To strengthen the Voluntary, Community, Faith and Social Enterprise sector. To enable positive social change and promote social justice.
The client requests no contact from agencies or media sales.
The International Institute for Environment and Development (IIED), one of the world’s foremost independent international policy and research organisations, is seeking an outstanding fundraising and communications leader to work alongside our Executive Director and senior team.
Following the launch of our strategy - Manifesto for a Thriving World – and a recent organisational restructure, we decided to bring the functions of fundraising and communications together under a single Director. This is a tactical move, appreciating our funding sources, audiences, and how to reach them are quickly shifting, with the need to think differently about our brand, positioning, use of technology and relationships.
You will lead and shape our strategy in these areas, while also managing strong existing teams and being a key voice in IIED’s governing bodies. You will be the focal point for our institutional funding partnerships and take accountability for achieving a fundraising target and set of objectives. You will be at the heart of guiding IIED’s impact-focused communications, brand, marketing and influencing approach, as well as creating a reinforcing positive trajectory by connecting fundraising and communications.
In joining IIED, you will have the opportunity to work with creative, innovative and committed colleagues striving to achieve IIED’s six propositions. You will be part of an organisation hosting the Chair of the Intergovernmental Panel on Climate Change, supporting the Least Developed Countries in international negotiations and delivering highly influential research, events and equitable partnerships tackling climate change, nature loss and inequality.
About Us
IIED is an international policy and research organisation working to build a fairer, more sustainable world, in partnership with others across the globe.
- We stand up: challenging the systems and structures that perpetuate economic, social and environmental injustice – acknowledging our own role in this.
- We speak out: calling out the big blockers that prevent progress for communities and working to amplify voices, redistribute power and strengthen rights.
- We innovate: developing, co-producing and supporting evidence-based ideas to drive progress towards a thriving world for all.
- We collaborate: building connections at local, national and international levels, to support diverse partners to tackle the climate, nature and inequality crises so that people and the planet can thrive. Come and be part of this exciting journey with us
The Benefits
- Salary of £78,715 - £91,102 per annum dependent on experience
- 25 days' annual leave per year, plus bank holidays and additional leave over Christmas
- 7.5% employer pension contributions
- Enhanced maternity, paternity, and adoption pay
- Cycle-to-work scheme
- Employee protection scheme (life, critical illness, income protection)
This is a rare and exciting opportunity for a senior fundraising and communications leader with significant experience in an international NGO or charity settings to join our globally influential organisation at a moment of strategic transformation.
About You
To be considered as the Director of Fundraising and Communications, you will need:
- Significant experience leading fundraising functions, delivering multi-stream income generation strategies
- Significant experience overseeing a broad communications portfolio, including research communications, brand positioning, digital engagement and media, and internal communications.
- An impressive track record in securing large-scale funding and have exceptional communications and influencing skills across diverse stakeholders.
- Strong leadership experience in multi-cultural environments, building high-performing, values-led teams.
- The willingness and ability to travel internationally.
If you are ready for a career-defining role at a pivotal point for our organisation and the global community, we are waiting to hear from you.
The closing date for this role 24 March 2026.
IIED is a Global organisation that serves the Global Majority. We are committed to equity of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in IIED’s workforce, including members of minority groups and those with lived experience of the work we do. Even if you don't satisfy all the criteria, we still encourage you to apply, as we will offer training and development to upskill the right candidate for the role.
So, if you want to become our Director of Fundraising and Communications, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
The client requests no contact from agencies or media sales.
£62,000–£72,000 bonus car
Shape the future of a respected national body at the heart of a technically complex, safety-critical industry.
The British Swimming Pool Federation sits at the centre of the UK wet leisure industry. It safeguards standards, supports businesses and provides a unified voice for a sector that underpins public safety, professional integrity and economic activity across the UK.
Although associated with leisure and wellbeing, pools and spas require rigorous standards and responsible regulation. When those standards are strong, trust is protected and harm is prevented. The Federation plays a critical role in maintaining professionalism and credibility across the sector.
Representing over 300 member businesses (through BISHTA and SPATA) and overseeing the delivery of SPATEX, the industry’s flagship exhibition, BSPF works with government, standards bodies and international partners to influence policy and shape the sector’s long-term direction.
Following a long and successful tenure, the current Managing Director will be handing over to a successor, creating a rare opportunity to step into a sector-shaping leadership role.
The Opportunity
BSPF has strong foundations, trusted relationships and financial stability. The opportunity now is to strengthen and extend that position by growing membership, reinforcing commercial resilience and ensuring continued relevance in a changing commercial and regulatory landscape.
This is a leadership role with genuine ownership. You will shape long-term direction, safeguard financial sustainability and represent the industry with authority, working closely with Boards and Committees while leading a capable team within a lean structure. You will be closely involved in both strategic direction and operational delivery, ensuring plans translate into measurable progress.
The breadth of the role requires energy, sound judgement and disciplined prioritisation. You will move confidently between strategy and execution, diplomacy and decision-making, commercial focus and sector representation. The role is visible and carries real responsibility.
For the right leader, it offers meaningful responsibility and lasting impact.
Key Areas of Focus
• Setting clear strategic direction and maintaining organisational alignment
• Strengthening financial sustainability and supporting the continued success of SPATEX
• Driving membership growth and retention while enhancing the value proposition for SMEs
• Enabling effective governance through strong relationships with Boards and Committees
• Acting as principal representative of the UK wet leisure industry
• Leading and developing a small, talented, multi-skilled team
About You
You are an experienced senior leader who combines commercial awareness with sound judgement and professional credibility, whether from within the sector or from a related membership, regulated or public sector environment.
You bring:
• Experience working with Boards or membership-led organisations
• Accountability for financial performance and income sustainability
• A track record of strengthening membership engagement or commercial development
• Confidence operating under scrutiny and navigating diverse stakeholder views
• A pragmatic, hands-on approach alongside strategic thinking
This role suits a leader who values responsibility and the opportunity to shape direction. You are motivated by long-term impact and institutional credibility, and you are comfortable operating in complex environments.
You might be an experienced deputy ready for a first Managing Director role, or an established leader seeking meaningful influence and scope. Either way, you are looking for a role where you can invest your energy and make a lasting contribution.
Working Pattern and Reward
The role is full time with a hybrid working arrangement, combining time in the Andover office, home working and UK and occasional European travel.
A competitive salary and benefits package is offered, reflecting the responsibility, visibility and influence of the role.
If you are ready to take ownership of a respected national body and strengthen its long-term impact, we welcome your application.
You may have experience of the following: Chief Executive Officer (CEO), Executive Director, General Manager, Chief Operating Officer (COO), Head of Operations, Director of Strategy, Commercial Director, Membership Director, Sector Lead, Industry Association Director, Governance Director.
REF-227 245
The Finance and Business Operations Director will lead VAST’s financial and operational strategy, ensuring robust financial management, effective HR and IT systems, compliance with Health and Safety, and the efficient running of The Dudson Centre.
The postholder will act as Company Secretary, overseeing governance and compliance, and also serve as the organisation’s Money Laundering Reporting Officer.
As a member of the Senior Leadership Team, the role contributes to strategic planning and organisational development, as well as supporting VAST’s day-to-day delivery.
What we're looking for
- Qualified accountant (ACA, ACCA, CIMA, etc.)
- Significant experience in financial management and business operations in the VCSE sector.
- Strong leadership and strategic planning skills
- Knowledge of charity finance, governance, and compliance.
- Excellent communication and problem-solving abilities.
- Ability to travel locally and work occasional evenings/weekends.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Help build the operational backbone of a nationally growing, trauma-informed youth arts organisation.
We’re looking for a thoughtful, values-led Operations Manager to strengthen our people, systems and sustainability as we scale.
Comics Youth is entering a pivotal stage of growth. As we approach our tenth year, expand our Scotland SCIO in Dundee, develop work in London, and work towards Arts Council England NPO status, we are investing in the infrastructure that will sustain our long-term impact.
We are not a corporate machine. We are a creative, relational organisation powered by a fierce belief that young people deserve space to tell their stories. Growth for us isn’t about becoming slick — it’s about becoming sustainable.
This role exists to help us strengthen our structure without losing our magic.
The Role
This is not simply an administrative post. It is a senior operational leadership role rooted in care, clarity and accountability.
Importantly, this is not a COO position. The Managing Director retains overall strategic leadership, governance accountability and final responsibility for income generation. The Operations Manager focuses on strengthening workforce systems, delivery oversight and organisational readiness within a shared leadership structure.
You will:
-
Lead HR systems and workforce processes
-
Line-manage the Project Manager
-
Act as Safeguarding Co-Lead
-
Oversee programme delivery, reporting and KPIs
-
Maintain compliance, risk management and operational systems
-
Contribute to funding bids and commissioned tenders
We are currently largely grant-reliant (not yet contract-heavy), so this role is about building readiness and strengthening infrastructure rather than managing complex commissioned contracts from day one.
Our Culture
Our core week runs Tuesday–Saturday, reflecting when young people need us most.
We offer flexible working wherever possible.
Every staff member receives a wellbeing grant and eight paid counselling sessions.
We prioritise reflective supervision and psychologically safe practice.
We do not believe burnout is a badge of honour.
We are a small team doing nationally recognised work. Collaboration, honesty and mutual care matter deeply here.
Who We’re Looking For
You may thrive in this role if you:
-
Have experience in operations, HR, service management or organisational development
-
Have contributed to funding bids or tenders
-
Understand safeguarding and safer working practices
-
Can balance accountability with empathy
-
Care deeply about equity, anti-oppressive practice and access
You do not need to meet every single criterion perfectly. We are a learning organisation. We are more interested in alignment, integrity and reflective practice than a perfectly linear CV.
If you enjoy building strong systems around creative, purpose-driven work — and want to help shape the next phase of a nationally growing organisation — we would love to hear from you.
Contract: Fixed Term 6-month contract – initially freelance (with possibility to progress to employed role – subject to funding)
Hours: minimum 3 days/22.5 hours per week
Location: On site in High Wycombe and remote, strong preference for someone who is local.
Grow Together Bucks are seeking a highly motivated Business Manager, with a passion for and experience of community growing, to run and develop our operation and projects – to share the joy and magic of growing food with children, families and the community in High Wycombe and South Bucks.
Since 2020 our small team has established a successful community allotment, valuable projects/strands of work with local schools and organisations, a wonderful team of volunteers and good relationships with key funders and stakeholders.
We are looking for someone to join us on a freelance basis initially, on a 6-month, minimum 3 day a week (subject to funding) fixed term contract, in an operational role and at Director level to manage the business, deliver and develop our projects and to secure the future direction of community growing in High Wycombe. The role will be home-based/onsite. A local candidate, with knowledge of the communities in Wycombe, who can attend our community allotment sessions and projects on a regular basis, would be highly desirable.
As an experienced Business, Programme, Operations or Project Manager, you will be responsible for the operational management of Grow Together Bucks as a not-for-profit CIC. Joining the board as a Director, you will oversee and plan our programmes of community and schools growing work, coordinating partnerships with key stakeholders and approaching funders and generating income to help continue our projects and core work. You will be responsible for managing and monitoring budgets, outputs, reporting on and publicising our key strands of work.
For futher information please see the job pack attached.
We're eager to meet people that believe in our mission to inspire and engage communities to grow food using sustainable, nature friendly methods. We would love to hear from you if you feel you could contribute to and lead our team. Even if you don't feel that you meet every single requirement, we still encourage you to apply.
Do you want to work for a dynamic, creative, fast-paced charity?
At Action Together we see the amazing things people achieve when they work together to make the lives of others better. If you share our values: believe it’s possible, strengthen others, and be true, we’d love you to consider joining our team.
Finance Director
The ideal candidate
We seek a finance leader driven by values, with extensive experience directing finance operations and delivering top-tier financial planning, reporting, and governance. This role requires strong technical accounting abilities, exceptional communication skills, and the talent to explain complex concepts to diverse audiences.
You should be a collaborative, inclusive leader who excels at developing team members, managing risks, negotiating effectively, and guiding the organisation through periods of change. Most importantly, you must be committed to Action Together’s mission of social justice, equity, and community empowerment.
The role
The Finance Director will play a pivotal role in ensuring Action Together remains financially robust, sustainable, and compliant as a charity and employer. As a key member of the Senior Leadership Team, you will partner closely with the CEO and Board to shape a resilient business model, strengthen financial governance, and provide strategic direction that supports our mission and values.
You will lead and develop a high performing finance function, oversee annual budgeting and long‑term financial planning, and ensure high‑quality financial insight is available to the CEO, SLT and Board. The Finance Director has responsibility for the production of monthly accounts package, annual audit and statutory accounts, risk management, payroll assurance, investment strategy, and organisational compliance with Companies House, the Charity Commission, and all financial governance requirements.
You will play an integral role in supporting strong governance, working closely with the Treasurer and Board to provide clear, timely, and insightful financial performance updates, forecasts, and risk assessments.
You will also work with the Treasurer to shape investment strategy, strengthen financial controls, and uphold governance across all statutory, regulatory, and organisational requirements
Equality , Diversity and Inclusion
At Action Together we value diversity, promote equity and challenge discrimination. We encourage and welcome applications from people of all backgrounds. We are committed to ensuring that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race.
In order to ensure that our workforce reflects our communities across all levels of seniority, Action Together is offering a guaranteed interview to any candidate who meets the essential criteria listed in the person specification and who is also:
- A disabled person and/or
- A member of a community experiencing racial inequality
Action Together is committed to safeguarding and promoting the welfare of all children, young people and vulnerable adults with whom we work. We expect all of our employees to demonstrate this commitment.
Right to work
We do not hold a Sponsor License and are unable to accept applications which require sponsorship to work in the UK
Please note, the successful candidates will be required to undertake a basic Disclosure and barring Service (DBS) check. A positive Disclosure of Offences will not automatically bar an applicant from being appointed and suitable applicants will not be refused employment because of offences that are not relevant.
To strengthen the Voluntary, Community, Faith and Social Enterprise sector. To enable positive social change and promote social justice.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Asset Management & Development
Based: Derby (with travel across YMCA Derbyshire sites)
Salary: £51,000 – £54,000 (dependent on experience)
Hours: 35 hours per week
At YMCA Derbyshire, our buildings are homes, safe spaces and community hubs where young people and families rebuild their lives. You’ll lead how we grow, manage and future-proof these spaces for the next decade.
You will shape and deliver our 10-year Development Strategy, build a strong pipeline of viable opportunities through partnerships and Homes England funding, and ensure our estate is safe, compliant, efficient and delivering real value for money.
Alongside development, you’ll take strategic ownership of asset management, planned and major works, compliance, property data, utilities, risk management and sustainability performance across the organisation.
As a key member of the Senior Leadership Team, you’ll provide the financial oversight, governance and direction that ensures our property portfolio supports long-term resilience, growth and community impact.
Driving licence and access to a car essential.
Interested?
Learn more and apply, please go to our website
What we’re looking for
A strategic thinker who can turn property data into action.
A confident leader with experience managing a significant property portfolio.
Someone who understands housing regulation, development viability, risk and value for money.
A professional who is passionate about sustainable development and community impact.
What we offer
37 days holiday (including Bank Holidays)
Your birthday off every year
Life Assurance (2x salary)
Health & wellbeing support
Recognition awards, celebration events and long-service rewards
Training, development and genuine career impact
…and a role where your work truly matters every single day
YMCA Derbyshire is committed to safeguarding and promoting the welfare of children and young people. All roles are subject to references and an enhanced DBS check.
YMCA Derbyshire is proud to be a Disability Confident Employer.
Closing date: Ongoing
Interviews: Please note that interviews will be scheduled as applications are received. We encourage early submission of applications.
George Watson’s College is looking for an organised and detail-focused Operations Officer to support the work of our Development Office.
This varied role plays a key part in managing the financial, operational and data systems that underpin fundraising and alumni engagement. The Operations Officer is responsible for accurately processing and reporting philanthropic income, managing the Development CRM (Raisers Edge), and working closely with the Finance Team to ensure strong controls, compliance and high-quality information.
We are seeking someone who enjoys working with data and systems, has a keen eye for detail, and values collaboration. In return, you’ll join a supportive school community and contribute to work that helps strengthen connections with alumni and create long-term impact for George Watson’s College.
Hours of work: 29 hours per week, 52 weeks per year, with the requirement for some evening and weekend work, as well as travel within Scotland and the UK. Flexibility is therefore required.
Salary: £36,721 - £41,838 (Based to 36.25 hours and 52 weeks) this equates to £29,376 - £33,470 (Based on 29 hours per week)
Benefits: Seven weeks annual leave (two to be taken at Christmas and New Year, automatic enrolment in the contributory support staff defined contribution pension scheme, reduced school fees at George Watson’s College for children of staff, Membership of the Galleon Club (the school’s fitness club)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role sits at the heart of Operation Smile UK’s five-year strategy to deliver transformational growth across all income streams. As Senior Lead - Acquisition and Digital Fundraising, you will be instrumental in delivering on three of our four core strategic priorities:
- Build Regular Giving – laying the foundation for higher long-term value and stronger ROI across acquisition channels.
- Drive All Donors to Legacy – recruiting quality donors who have the potential value to feed into legacy and long-term giving goals.
- Maximise Growth Through Digital Fundraising Integration – leading the expansion and optimisation of digital acquisition within a cohesive fundraising strategy
The Senior Lead - Acquisition & Digital Fundraising role is responsible for delivering Operation Smile UK’s strategic individual giving acquisition programme. This role is key to driving income growth and expanding our supporter base across multiple channels, including digital, DRTV, dialogue fundraising and print.
You will lead the strategy, planning, delivery and evaluation of acquisition campaigns, including the onboarding process, with full accountability for managing significant budgets, agency partnerships and performance metrics. This is a senior, hands-on role suited to an experienced acquisition fundraiser with strong commercial acumen and a data-driven mindset.
Key Responsibilities
Strategic Campaign Leadership
- Develop and implement the multi-channel acquisition strategy, aligned with income targets and supporter growth objectives.
- Lead on the planning and delivery of campaigns across direct dialogue, digital, DRTV, and print channels.
- Lead on the planning and delivery of the onboarding process for all new recruits.
- Monitor and report on campaign performance, providing insight-driven recommendations to optimise results.
- Drive testing and innovation to expand existing channels and introduce new ones within acceptable risk and return parameters.
Budget Ownership & Performance Monitoring
- Take full responsibility for acquisition budget management, income forecasting and cost control.
- Set, monitor, and evaluate key performance indicators (KPIs), reporting against ROI, CPA, and long-term value across all acquisition channels.
- Collaborate with the Senior Database Manager and the Director of Data and Technology to develop and maintain performance dashboards (e.g., Power BI) and support strategic data analysis, including both short-term and long-term channel performance evaluation.
Agency & Partner Management
- Manage day-to-day relationships with external fundraising and creative partners.
- Lead briefings, content sourcing, agent training, stakeholder approvals, and quality assurance processes.
- Negotiate contracts and hold suppliers accountable for delivery and performance.
Cross-Team and Market Integration
- Represent the acquisition programme in cross-functional planning meetings and contribute to a unified team culture focused on strategic delivery.
- Deliver and optimise the onboarding and conversion programme for new donors.
- Develop CRO strategies and implement with support from the Communications team, whilst supporting the enhancement of web development
- Ensure consistent campaign integration across touchpoints and maximise thematic/creative cohesion, working in collaboration with the Senior Communications Manager to lead and develop the creative and content strategy for acquisition.
- Act as a key liaison with colleagues across Operation Smile global markets, sharing insights and exploring opportunities to align strategy, co-develop creative, or pilot cross-market initiatives.
Compliance, Risk & Best Practice
- Ensure all campaigns meet legal, ethical and data protection requirements (e.g., GDPR, Fundraising Regulator).
- Act as a key contributor to organisational risk assessments relating to income performance and supplier performance.
- Keep up to date with sector trends, innovations and benchmarks to maintain best practice.
Person Specification
Essential Experience
- Extensive experience (ideally 5+ years) in Individual Giving or fundraising acquisition roles.
- Proven success delivering multi-channel acquisition campaigns with strong ROI.
- Experience managing external agencies and suppliers to high-performance standards.
- Strong background in digital fundraising and paid media.
- Demonstrated experience managing and reporting on substantial acquisition budgets.
Skills & Attributes
- Strategic thinker with excellent campaign planning and execution skills.
- Highly numerate and confident using data for decision-making and optimisation.
- Strong project and stakeholder management abilities.
- Proactive, self-starting approach with high levels of ownership and accountability.
- Excellent communication and interpersonal skills, able to represent the organisation externally.
Desirable
- Understanding of retention and supporter journey optimisation.
- Familiarity with CRM and data system Donorfy.
- Experience with Power BI or other reporting tools.
First-round interviews are set for the week of 23rd March 2026. We strongly encourage early applications.
Disability Confident Committed Employer
We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.
At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.
If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).
Equality, Diversity & Inclusion
Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation.
We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process.
The client requests no contact from agencies or media sales.
Annual leave: 33 days (plus eight bank holidays)
Benefits:
- enhanced maternity, paternity and adoption leave, and shared parental pay
- family-friendly policies
- 8% employer pension contribution (Aviva)
- life assurance cover at 3 x annual salary
- health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
- confidential employee assistance programme (Medicash)
- access to a wellbeing app
- flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
- learning and development opportunities including bespoke training and access to LinkedIn Learning)
- commitment to employee health and wellbeing. We have a Menopause Friendly accreditation and are a Disability Confident employer
At Dementia UK, we make sure families affected by dementia don’t face it alone. Through our specialist Admiral Nurses, we provide expert, compassionate support when it’s needed most. As we continue to grow our services and national influence, our technology capability must evolve with us.
We are looking for a Deputy Director of Technology and Digital Transformation to lead the next phase of that evolution.
This is not a traditional IT operations role. While operational stability and security are fundamental, this position is about shaping how technology enables the whole organisation to work smarter, move faster and deliver greater impact.
You will lead the development and delivery of our Technology and Digital Strategy, ensuring core systems remain secure, resilient and well governed, while progressively modernising our digital operating model. You will identify where automation, AI and smarter system design can drive measurable productivity gains, reduce manual dependency and strengthen data-driven decision-making.
Technology under your leadership will operate as a proactive partner to directorates, improving processes, strengthening insight and enabling innovation, rather than functioning solely as a reactive support service.
You will lead and develop a high-performing multidisciplinary team, embedding a culture of accountability, collaboration and continuous improvement. You will balance operational rigour with forward-looking digital capability, ensuring we remain proportionate, responsible and competitive in a rapidly evolving landscape.
We are seeking a senior technology leader who has successfully balanced operational stability with digital transformation in a complex organisation. You will bring experience in developing and delivering technology strategy, modernising legacy environments and driving productivity through smarter use of systems, automation and responsible AI.
You will have strong expertise in infrastructure, cyber security and data protection, alongside commercial awareness and experience managing budgets and suppliers. Just as importantly, you will be able to influence senior stakeholders, develop technical talent and translate complex ideas into practical action.
Most importantly, you will see technology as a force multiplier for mission impact. If you want to shape how a growing national charity uses digital capability to strengthen its reach and effectiveness, we would love to hear from you.
We would love to hear from you! If you would like to find out more about the role, or have any queries, please get in touch via the email on our website.
Our culture
In addition to offering a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a workplace culture that looks after our people to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation lead and positively contribute to our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.
Our supportive and nurturing workplace culture has recently earnt us recognition as the Sunday Times Best Place to Work in the non-profit and charities sector 2025 (big organisation).
Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives and skills. We celebrate differences and individuality and encourage everyone to join us and be their whole selves always.
Dementia UK is a Disability Confident employer.
This role will be subject to a Basic DBS check.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
The client requests no contact from agencies or media sales.
About The Role
This is an integral leadership position where you’ll drive the evolution and implementation of our people and culture strategy and serve as a trusted advisor to the CEO and Executive Team. As a member of the Place2Be Executive team, you will work strategically and collaboratively to drive our five year business plan to deliver the best possible outcomes for children and young people, deepen our work in communities, and demonstrate our impact.
You’ll champion a values-led culture across the organisation, role modelling creative thinking, perseverance, integrity and compassion in your own leadership. You will lead a talented team to enhance our policies and practices, and ensure our people operations are aligned with our mission to improve children and young people's mental health.
You’ll play a key role in shaping a workplace culture that is inclusive, values-driven, and high-performing—ensuring our people feel supported, empowered, and proud to be part of Place2Be.
To find out more about this exciting role, please read through our Director of People and Culture Recruitment Pack.
Key Responsibilities
- Evolve and lead the People & Culture strategy as a key enabler of our five year business plan
- Collaborative and visionary leadership as a member of the Place2Be Executive team
- Lead and strengthen the People & Culture team, fostering a collaborative and high-impact environment
- Advise and influence senior leadership and the CEO on strategic people matters and organisational culture
- Champion our values across all people policies, processes, and communications
- Drive operational excellence across recruitment, performance, reward, employee relations, and engagement
- Lead the implementation of our EDIB strategy and co-chair the EDIB Steering Group
- Oversee employee engagement programmes, including surveys and ongoing feedback dialogue
- Ensure compliance with HR policies, safeguarding, and legal obligations
- Manage the People & Culture budget and contribute to governance and risk management
What We’re Looking For
- Proven experience leading a successful People & Culture function in a values-led organisation
- Proven experience of dealing with complex employee relations situations with compassion and confidence
- Flexible leadership approach spanning visionary and strategic to practical hands-on delivery
- Ability to work collaboratively at Executive level to deliver the five-year business plan
For a career with purpose, this is your place.
Recruitment Process:
As part of your application you will need to answer some shortlisting questions. Please answer these as fully as you can, we recommend using the STAR model. Situation, Task, Action Result.
Closing date for applications: Midnight on 15 March 2026
1st Interview date (via Teams) - Monday 23 March & Wednesday 25 March 2026
2nd Interview date (via Teams) interview with Chief Executive & Director: W/C 13 April 2026
Final Interview - (In person at our London office): Friday 24 April 2026
Our Benefits
When you work at Place2Be –whether that's in a school, supporting families, providing clinical supervision, or in IT, Finance, or Fundraising –every role can make the difference to a young person. To achieve this, we ask that you bring your best self to your role and our commitment to you, is to welcome you into our community, and help you progress. Because we know that you being at your best, means the best outcomes for the children we support.
Here’s just a few things we have on offer:
- Annual Leave that increases with service
- Comprehensive learning and development to enable you to progress your career
- 5% contributory pension scheme
- Life assurance of four times your annual salary
- A comprehensive employee assistance programme
- Mobile Phone Discounts (EE network)
- Wellbeing days to allow you some ‘you’ time
- Christmas holidays closure period in addition to your annual leave
We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented within our organisation.
We are proud to be a disability confident employer and will ask you during your application If you wish to be considered for a guaranteed interview under the disability confident scheme. Under the scheme we commit to offering an interview to disabled applicants that meet the minimum criteria as outlined in the job role.
If you have any questions about the scheme, or require any adjustments to help you complete an application then please contact the recruitment team.
We recognise that AI is becoming part of daily life and you may want to use it to help you format your CV, create responses to application questions or even help you prepare responses. AI can be a powerful enabler and we are open to you using it to apply for roles with us, but we ask you to ensure anything you submit truly represents your capabilities and viewpoint. We value honesty, integrity and creativity and want to understand what you will uniquely bring to our team.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
we believe every child should have easy access to mental health support whenever they need it.
The client requests no contact from agencies or media sales.
About Us:
Anti-Slavery International is the world’s oldest human rights organisation. Our vision is freedom from slavery for everyone, everywhere, always. We believe that modern slavery is a contemporary issue of the highest importance, and we are determined to work with others to make sure people can be free from slavery across the world.
About the Role:
The Head of Operations will play a key role in ensuring the smooth functioning of the organisation, working with the Senior Management Team (SMT) in developing the new strategic direction and future of the organisation and its work. If you are an experienced operations lead, you will understand how key this role is to an organisation’s success and as part of the SMT, you have the opportunity to drive change.
Key Tasks:
· operations leadership
· support for the Board, CEO and SMT
· compliance, policy and procedures
· employee experience - direct, hands-on HR experience is more important than qualifications!
· internal communications and overseeing our IT systems and Cloud filing
· change management and procurement
Benefits
· 30 days annual leave
· 6% pension contribution
· employee benefits include employee assistance programme, cycle to work scheme, annual season ticket loan, eye tests
The client requests no contact from agencies or media sales.



