Domestic abuse volunteer jobs

We are looking for a resilient and dedicated person to join our new specialist high risk domestic abuse service as an Independent Stalking Advocate & Caseworker (ISAC)

This role is a full time working hybrid with two days per week expected to work from our centrally located office in Boscombe. Due to the nature of the role, the successful applicant would be expected to travel regularly across the Dorset county.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Welcome Bonus: £500 on successful completion of probation period.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As a ISAC you will provide high quality support to victims of stalking who have been who have been subjected to domestic violence and abuse. You will deliver and provide support in five key areas to support victims to:

• Feel safer
• Feel informed about their rights and the criminal justice system
• Feel listened to and heard
• Be able to implement healthy coping mechanisms
• Be connected with services who are available to help them

Key Responsibilities:

• You will provide appropriate non-therapeutic support to who have been subjected to domestic abuse and stalking via their preferred contact method.
• Undertake needs and risk assessments to develop tailored individual safety and support plans to address the specific needs of the victim.
• Use a bespoke case management system to maintain accurate and confidential record keeping and contribute to the collection of outcomes.
• Liaise with the police, social services, CPS, and other agencies on the client's behalf, with the client's consent maintaining confidentiality
• Provide information to victims to enable them to make informed choices about their future options. Ensuring that the voices, needs, rights and legal entitlements of victims are heard and understood by all individuals and organisations.

About You:

Ideally, you will hold an approved and accredited ISAC qualification (or you must be willing to work towards one)

You will need:

• Strong understanding of domestic abuse, violence and stalking and the impact this has on victims
• Experience of working with victims including completing risk assessments and safety planning
• Experience of managing a caseload and keeping clear case management records.
• Experience of adapting communication styles to be able to effectively communicate with victims
• An understanding of trauma informed practice and how to implement this within your work
• A through understanding of the criminal justice system and the Victim's Code
• An understanding of confidentiality, safeguarding and other legal requirements
• Good IT skills including experience with working within bespoke case management systems and using Microsoft Office Packages.
• An organised and methodical approach to work, able to plan & prioritise workload.

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements. Please note that as the role requires police vetting you must have lived in the UK for the last three years.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible

You will provide appropriate emotional and practical 1-to-1 support to (those who identify as) women and non-binary people involved in sex work and those who are sexually exploited, who often experience stigma and face barriers to accessing services. You will be enabling people to access support and navigate services,  You will be working in partnership with other agencies and making appropriate referrals for people to access other services to support their wider needs. You will contribute to wider team responsibilities including outreach, drop in and duty. 

To provide appropriate emotional and practical support to women in the sex industry and/or those who are being sexually exploited with a specific focus on those who are homeless and experiencing domestic violence and abuse. The women we support require intensive practical and emotional support as well as support navigating health and other social care or criminal justice systems. The women will have poor mental or physical health, experience with homelessness and of the criminal justice system, are often victims of sexual and/or domestic abuse and many are homeless. This post specifically will include a focus on domestic violence, sexual exploitation, sexual violence and housing. Working within a harm reduction ethos prioritising women’s safety and wellbeing, the intensive personalized supported will help women to access other services making appropriate referrals for women who wish to make changes, including exiting/transitioning out of sex work. You will be responsible for ensuring that women with varying needs are supported effectively throughout their pathway of support with Basis and partners, advocating for and with the women you are working with including where necessary challenging stigma and judgement women face.

Yellow Door is an amazing charity that is quite literally changing lives for the better in the Southampton area, with a team of around 100 staff and volunteers, working together to prevent and respond to domestic and sexual abuse. We provide a diverse and innovative range of services to local people of all ages and genders. Last year we engaged with over 4,500 clients to provide crucial support, information, and in some cases a lifeline. Right now, our services have never been more in demand, so our volunteers and supporters are absolutely critical to us. 

Would you like to be part of our amazing team that is changing lives for the better in the Southampton area?

The role of the ISVA Support Worker is a vital part of our valued team. We are looking for motivated and pro-active individuals with a ‘can do’ attitude to join our ISVA Team. ISVA Support Workers are the first point of contact for service users entering the service.

Day-to-day, you will be speaking with service users via the telephone, to provide key information and emotional support. Alongside administrative tasks such as processing referrals, you will be supporting service users accessing short term support, working closely with the ISVA team, ISVA manager and partnership agencies, to ensure that service users feels empowered about their choices and are well informed about their support options. For the role you must have strong organisational and administration skills, with an excellent attention to detail.

For further information and to apply for this role, please visit our website. 

At Yellow Door our vision is for a world where adults, families, young people and children can live without experiencing domestic and sexual abuse and the resulting devastating impacts.

With an amazing team of around 100 employees and volunteers, Yellow Door is a local charity that changes lives for the better by working together to prevent and respond to domestic and sexual abuse. We provide a diverse and innovative range of services to anyone impacted by abuse. Last year we engaged with over 4,700 service users to provide crucial support, advice and information.

Our work is grounded in our values of compassion, integrity, inclusiveness and collaboration. These values shape how we work with service users, partners, supporters and with each other, and underpin everything we do. Yellow Door provides an exceptionally rewarding work environment. We are dedicated to supporting service users who have experienced trauma, which makes it crucial for every team member to approach their role with empathy and inclusivity. A high level of resilience and effective boundary management is also required.

This role sits within the Fundraising and Communications team, supporting income generation and our ambitious training and events programme. As the Training & Events Officer, you will lead on the planning, coordination and delivery of Yellow Door’s training programme and support the delivery of awareness-raising and fundraising events. You will ensure that our training offer is impactful, well-organised, financially sustainable, and aligned with our strategic goals, supporting both external training requests and internal training requirements for staff and volunteers across the service. Alongside training, you will work with the Fundraising and Communications team to plan and deliver awareness-raising events, special one-off events, fundraising events, and outreach activities, and support the marketing and promotion of training and events to external supporters, partners and stakeholders. 

You will undertake this role in a way that demonstrates Yellow Door’s values – showing compassion in your interactions, acting with integrity and accountability, working inclusively with diverse audiences, and collaborating effectively with colleagues and partners to achieve shared goals.

JOB SUMMARY 

• Lead on the planning, coordination and delivery of the charity’s training programme, ensuring it is impactful, trauma informed and aligned with our strategic objectives

• Act as the administrative lead for all training enquiries, coordinating and scheduling training (online and in person), working closely with internal colleagues and external partners ensuring smooth and efficient delivery

• Support all-staff and volunteer training across the service, including the recruitment and onboarding of trainee counsellors, support volunteers and student placements

• Work collaboratively with the Fundraising and Communications team on awareness‑raising activities, special events and community outreach initiatives

• Ensure all training and events activity reflects Yellow Door’s commitment to inclusiveness, accessibility and respectful engagement with diverse communities.

• Support the marketing and promotion of training and events to supporters, partners, and stakeholders.

To apply for this role and for further information, please visit our website. 

Yellow Door is an amazing charity that is quite literally changing lives for the better in the Southampton area, with a team of around 100 staff and volunteers, working together to prevent and respond to domestic and sexual abuse. We provide a diverse and innovative range of services to local people of all ages and genders. Last year we engaged with over 4,500 clients to provide crucial support, information, and in some cases a lifeline. Right now, our services have never been more in demand, so our volunteers and supporters are absolutely critical to us. Would you like to be part of our amazing team that is changing lives for the better in the Southampton area?

Systems Administrator

We are looking for a hardworking and motivated person with a ‘can do’ attitude to join our Business Support Team. You will provide dedicated administrative support to assist with the data quality of our Client Management System (CMS). You will support the Senior Systems Administrator and wider Yellow Door Management Team with regularly reporting to funders and will have experience of running reports. You will also have strong organisation and administration skills with excellent attention to detail.

To apply for this role and for further information, please visit our website.

Barnardos Child and Family Support Service Dundee is seeking a passionate and motivated applicant for a full time Project Worker 1 position in our team.

We are looking for a person who has a genuine interest in working with children and families providing support in a variety of settings including the family homes, schools and community locations and provide support either individually or with groups of children, young people and parents/carers. 

The service support includes working with children who have a disability/ additional support need and their families.  Applicants will have an awareness of issues impacting on children and their families including trauma, mental health, care experienced, domestic abuse and substance use.

The role includes:

*Community capacity building – supporting individual/groups by facilitating learning and development opportunities.

*Partnership working with community groups, building capacity for inclusion for children/families, building relationship and working through barriers.

*Responsibility for introductions between children/families and volunteers.

*Caseholding responsibility – ensuring aim of work/outcomes/compliance recording/risk assessments/volunteer log sheets.

Applicants should be committed, enthusiastic, motivated and have excellent communication skills and able to work in a collaborative manner, evidencing a respectful and inclusive approach.  You will be creative, innovative, adaptable and dynamic and able to deliver a person-centred and robust service to children and families.  The use of a warm, nurturing and empathetic approach is essential.  Applicants should be able to evidence professional curiosity.  You will have direct practice experience working with children and families and evidence an awareness of child/adult protection issues. 

A flexible approach is essential to providing support when families need it which will include early morning, evenings and weekends.

The successful applicant will be required to register with SSSC and undertake any identified conditional qualifications as the Dundee service has two Care Inspectorate registered services.

The role includes effective time management balancing direct support needs alongside administrative requirements of the post.

The post is driving licence essential and the use of a car also essential.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Please also see Additional Information Sheet.

We are recruiting for a Senior Philanthropy Manager to join our team in London; the scope on this job involves….

Job Title: Senior Philanthropy Manager

Location: Hybrid working - this role is external facing and the postholder will be required to attend meetings, events and networking opportunities in London and other locations as required
Salary: £54,897.50 per annum
Contract type: Full-time, Permanent

Hours: 37.5

At a pivotal moment in addressing domestic abuse Refuge is entering a new strategic phase focused on building strength, independence and long‑term impact. We are seeking a bold, visionary Senior Philanthropy Manager who will help drive a growth in philanthropic income and lead a new way of working with philanthropic supporters. This newly created, externally facing role offers a rare opportunity to shape the future of Refuge’s philanthropy—securing transformational six‑ and seven‑figure investments, shaping a new offering for philanthropic funders and driving sustainable growth at scale.

You will design and lead a compelling core philanthropy offering, steward and grow a small portfolio of Refuge’s highest value supporters and build a dynamic pipeline of major donors and trusts and foundations. Working closely with the Head of Philanthropy, CEO, Board, you will redefine how Refuge engages philanthropists—bringing clarity, confidence and ambition to how we partner with supporters to fuel survivor safety, resilience and long‑term prevention. This is a role for someone that thrives on building networks and has a strong track record of growing pipelines, including through working with existing supporters and senior volunteers.

This is a standout opportunity for an experienced fundraiser to create and implement new avenues for philanthropic impact and drive significant income growth for Refuge’s work. The postholder will combine influence, creativity and purpose—playing a decisive role in strengthening an organisation survivors rely on, while helping to shape a defining philanthropic vision.

Closing date: 9.00am on 5 June 2026

Interview date:
Stage one: 18 June 2026 (virtual)
Stage two: AM, 25 June 2026 (in person at our Head Office, in Vauxhall, London) 

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Job Role: Head of People

Salary: £55,080 per year

Hours: 37.5 hours per week

Contract type: Permanent

Location: Bath

Additional information:

• The role will involve occasional evening working, including attending board meetings from time to time.
• Some travel across our South West area of operations will be required as part of the role.

This vacancy will close on 18th May 2026, and shortlisted candidates will be invited to first‑stage interviews on 26th May 2026.

About Julian House:

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

About the Role:

The Head of People is a pivotal role at the heart of Julian House, shaping the organisation through its most important asset, its people. As a key member of the Senior Leadership Team, reporting to the Chief Executive, you’ll lead our people strategy, culture, and workforce development, ensuring we have the capability, capacity, and values‑led culture needed to deliver our mission.

This is an exciting opportunity for a strategic and compassionate leader who understands how great people practices drive social impact. You’ll provide senior leadership across HR, recruitment, volunteering, organisational development, and culture, helping to build a high‑performing, inclusive organisation where people feel supported, empowered, and able to thrive in a demanding environment.

You’ll play a critical role in embedding Julian House’s values, strengthening leadership capability, and creating a positive workplace where staff and volunteers feel engaged, valued, and proud of the difference they make. This is a rare opportunity to lead meaningful change and help a mission‑driven charity continue to grow and succeed through its people.

Please refer to our application pack and job description for full details around the role.

What you’ll be doing:

• Lead and shape our People Strategy, ensuring it aligns with our organisational goals, values, and long‑term ambitions, and that our people are fully supported to deliver meaningful impact.
• Build leadership capability at every level, designing and embedding leadership and management development programmes that support confident, values‑led leadership across the organisation.
• Oversee recruitment, HR operations, volunteering, and people processes, working closely with the HR Manager and wider People Team to deliver high‑quality, responsive support.
• Champion robust, modern employment policies, ensuring they remain legally compliant, up to date with best practice, and reflective of Julian House’s values and culture.
• Coach and advise leaders, providing trusted guidance that builds confidence, strengthens people‑management skills, and supports teams to thrive in a demanding environment.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

What we’re looking for:

• Significant senior‑level experience in People / HR leadership, with a proven track record of overseeing employee relations, people operations, and leading cultural and organisational change.
• Strong knowledge of HR best practice and employment law, alongside experience in organisational development, workforce wellbeing, and using people data and insights to inform decision‑making.
• Strategic and forward‑thinking, with the ability to translate vision into practical, impactful actions that support teams and strengthen organisational performance.

There are many great reasons to join our team!

• Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
• 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
• 30% staff discount at Julian House charity shop
• A generous and competitive pension scheme
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
• Great opportunities for career development and free monthly training sessions from experienced facilitators
• For all the fantastic and valuable work, you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Senior Recovery Outreach Worker to play a pivotal role in our Complex needs  Service in Notting Hill.

Sounds great, what will I be doing?

We're looking for a proactive and compassionate Senior to help lead our mental health recovery service. You'll support the Team Leader in delivering person-centred, recovery-focused support that empowers service users to sustain independence and avoid hospital readmission.

With strong leadership and organisational skills, you'll oversee team performance, service quality, and compliance while promoting coproduction and inclusion. This role suits someone passionate about collaboration, wellbeing, and delivering high-quality, empowering support within Hestia's values and standards.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

You will bring demonstrable experience supporting individuals with mental health and/or dual diagnosis needs, alongside a strong knowledge of community care, mental health, health and safety, equality, housing, and welfare benefits legislation. You will understand recovery principles and be confident in delivering person-centred support, including assessing, planning, implementing, and reviewing support plans. You will be able to work both independently and as part of a team, including supporting the induction of peer staff and volunteers, while maintaining high professional standards and resilience.

Strong literacy and numeracy skills are essential, with the ability to produce clear written communication and manage basic financial processes such as petty cash. You will be flexible in your approach, including working evenings and weekends when required, and will demonstrate a solid understanding of safeguarding, ensuring issues are addressed appropriately at all times.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

We're looking for 3 kind, compassionate and resilient Enhanced Support Worker's to join our Mental Health Social Care Service in Westminster. No personal care or experience required, just the right values.

£31,200.00 per annum, working 40 hours per week.

This Service operates across multiple sites, and all staff are required to work flexibly across each hub as part of the service.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• A generous pension - we will contribute up to 8% and life assurance cover up to 3x pensionable salary (T&Cs apply)

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

To enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community, by providing flexible and individually tailored support.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

• Undertake initial and continuous assessment of needs and potential risks and agree levels of support actions and capture outcomes in Support and Risk Management files.
• Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available.
• Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
• Develop and maintain links with all key agencies and service providers in the local community especially the local mental health system to ensure that customers receive the best treatment available.

About you:

• Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
• Approachable and open behaviour
• Prefers working as part of a group or team

Essential:

• Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable:

• Experience working in mental health

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for an Ealing & Brent Service Manager (Domestic Abuse)

Salary: £34,000 - £39,000

Location: Hammersmith and Brent Civic Centre

Hours: 35 Hours per week

Contract: Permanent

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

You will work with the Senior Service Manager to ensure the protection of women and children’s rights. You will represent Advance in partnership meetings and deputise for the Senior Service Manager as required, working closely with partners such as the Police and Social Care teams to improve services for survivors of Domestic Abuse.

You will have responsibility for supporting and line-managing, including performance management, domestic violence frontline workers to provide a high-quality front-line service to women experiencing violence against women and girls while ensuring that Advance’s values, policies and procedures are embedded into service delivery.

You will also take the lead in day-to-day crisis situations and provide day to day advice and guidance on casework, safeguarding and information sharing concerns. You will oversee and improve the duty system while also overseeing rota systems including ensuring there is regular attendance at the MARAC and specialist court.

About you:

To be successful as the Ealing Service Manager you will need the below experience and skills:

You will have a thorough understanding of violence against women and girls with a particular focus on domestic violence (physical, emotional and sexual violence, ‘honour- based violence’, forced marriage and FGM). With an excellent understanding of the impact of domestic violence on children and young people, families and communities. A breadth and thorough knowledge of safeguarding practice, procedures and legislation. A good understanding of the operation of the criminal justice system, MARAC and public sector environment in which services operate. Brining significant experience of building and maintaining a strong and motivated team. With experience of delivering training and workshops in a multi-agency setting and a proven track record of building and maintaining networks and working with partner agencies and other stakeholders to develop and deliver services.

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

• Closing Date for Applications: 19th May 2026 @ 23:49

• Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits:

• A 35-hour working week

• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)

• Additional days off to celebrate International Women’s Day, and for religious observance and moving home

• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more

• Pension scheme

• Enhanced maternity/adoption provision

• Access to our Employee Assistance Programme

• Employee eye-care scheme

• Clinical supervision for front line staff and first line management roles

• Refer a Friend Scheme - £250 for each referral who passes probation

• Organisation wide away days

• Thorough induction and training

• Career development pathways

**************************************************************

Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

We're looking for a kind, compassionate and resilient Support Worker to join our Homelessness Social Care Service in Kensington & Chelsea.

1x SW (Scattered sites) working pattern 9am - 5pm Monday-Friday.
1x SW (Warwick Road) rolling Rota. 8am - 4pm & 1pm - 9pm plus weekends.

£30,784.00 per annum, working 40 hours per week.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• A generous pension - we will contribute up to 8% and life assurance cover up to £3x pensionable salary (T&Cs apply)
• Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

• Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager
• Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
• Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
• Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

• Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
• Approachable and open behaviour
• Prefers working as part of a group or team
• Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement

What you'll bring:

Desirable:
Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector.

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds

We're looking for a kind, compassionate and resilient Floating Support Worker's to join our Young People Social Care Service in Tower Hamlets. No personal care or experience required, just the right values.

£30,784.00 per annum, working 40 hours per week.

Want to feel valued? You'll feel at home here.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• A generous pension - we will contribute up to 8% and life assurance cover up to 3x pensionable salary (T&Cs apply)
• Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Floating Support Worker will provide time limited support to young people who hold their own tenancy which is at risk of being lost. Floating support Worker will give practical support to help a young person keep their tenancy, stay well, exercise choice and control in their care and lives and participate on an equal footing in the community..

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

• Building supportive, trusting relationships with customers
• Working proactively with other members of the team to handle the service caseload and administrative responsibilities
• Supporting key customers to set personalised goals in the form of a Support Plan
• Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
• Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
• Proactively manage risk and safety both in and outside of their physical living environment
• Providing tenancy sustainment related support to customer in their own property

About you:

• Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
• Exudes a warm friendly presence and open behaviour
• Able to work alone with good initiative Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement when under pressure

Essential:

• Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable:

• Experience of working with young people (18-25) / Youth Work/ TA/ YOT

About us:

We have a strong social purpose and we live and work by our values:

• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

We're looking for a kind, compassionate and resilient Floating Support Worker's to join our Young People Social Care Service in Tower Hamlets. No personal care or experience required, just the right values.

£30,784.00 per annum, working 40 hours per week.

9-12 months maternity cover

Want to feel valued? You'll feel at home here.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• A generous pension - we will contribute up to 8% and life assurance cover up to 3x pensionable salary (T&Cs apply)
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Floating Support Worker will provide time limited support to young people who hold their own tenancy which is at risk of being lost. Floating support Worker will give practical support to help a young person keep their tenancy, stay well, exercise choice and control in their care and lives and participate on an equal footing in the community.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

• Building supportive, trusting relationships with customers
• Working proactively with other members of the team to handle the service caseload and administrative responsibilities
• Supporting key customers to set personalised goals in the form of a Support Plan
• Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals

About you:

• Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
• Exudes a warm friendly presence and open behaviour

Essential:

• Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable:

• Experience of working with young people (18-25) / Youth Work/ TA/ YOT

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.