Employer supported volunteering manager jobs

Kentown Family Support Worker

£24,000 annual salary plus Company Car (additional benefit of approx. £5K), 5% employers pension contribution and 25 days annual leave.

To Cover East Lancashire

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are looking to appoint a Family Support Worker to deliver a high-quality family support service as part of our Kentown Team.

Reporting to the Family Support Manager of the Kentown Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.

· A warm, inclusive approach to achieving goals quickly and correctly.

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes.

· Flexible working hours to balance home and working life

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· Company car for front line care posts

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.

We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please visit our website via the link and apply online.

Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

Nightstop Coordinator (London)

If you’re ready to make a real difference and thrive in a team that supports your growth, we’d love you to join us.

Location: Sherborne House, London

Salary: £27,636 per annum

Closing Date: 06 April, 2026

Employment Type: Permanent

Hours per week: 37.5

About the Role

As a Nightstop Coordinator, you’ll be the first point of contact for young people facing homelessness—assessing needs, coordinating safe emergency placements, and guiding them toward longer‑term support. It’s a fast‑paced, people‑focused role where every decision you make helps keep a young person safe and heard.

You’ll also nurture strong relationships with referral partners, support and motivate our volunteer hosts, and help grow our Nightstop network across London. If you’re organised, calm under pressure, and driven by compassion and inclusion, this is your chance to create meaningful impact every single day.

Key deliverables:

Supporting Young People

• Be the first point of contact for people experiencing homeless and referral partners, providing advice and signposting.

• Conduct needs and risk assessments with potential Nightstop guests.

• Arrange the logistics of a guest’s stay with a volunteer.

• Work with guests and referral partners to offer support and opportunities for longer term accommodation.

• Provide support to guests and volunteers through a 24 hour on call phone service.

• Ensure the safety and wellbeing of guests and volunteers in the service at all times.

• Comply with data protection and information sharing protocols.

Marketing and Stakeholder Management

• Attend meetings and events and manage relationships with referral partners and other stakeholders.

Administration

• Maintain up to date records on all guests and volunteers.

• Support with the creation of reports.

• Support with financial payment and recording systems.

Volunteer Recruitment, Promotion and Engagement

• Develop promotion plans with the aim of recruiting Nightstop volunteers

• Effectively onboard new Nightstop volunteers in a timely manner

• Support current volunteers and continue to engage them with the service by providing updates and involvement opportunities

• Complete the necessary health and safety checks with new and current volunteers

Other

• Be an active member of the team, collaboratively effectively and work closely with your line manager.

• Undertake further duties as commensurate to the role identified by your line manager.

• Provide support outside of office hours on some evening and weekends.

What we are looking for from you (Person Specification)

When completing your application form please address all the points set out below.

• Excellent customer service skills and telephone manner.

• An understanding of the needs of people who experience homelessness, the problems they face and the resources available to address their support needs.

• Experience of working with vulnerable people or people experiencing homeless.

• Understanding of current housing and homelessness legislation, including entitlement to welfare provision.

• Experience of writing, implementing and evaluating Risk Assessments.

• An ability to demonstrate clear understanding of safeguarding requirements and procedures and follow them through to conclusion.

• Commitment to promoting health and safety of yourself and others.

• An ability to work in an organised manner and arrange placement logistics.

• Experience of collaborative working with a range of internal and external stakeholders.

• Experience of maintaining administrative systems, good literacy, numeracy and IT skills.

• Experience of working under pressure with the ability to respond to conflicting demands.

• Ability to find creative and positive solutions to problems, using own initiative.

• Understanding of professional boundaries and ability to maintain them.

• Ability to effectively reflect on own practices for ongoing learning and development.

• Willingness to be part of a 24 hour on-call rota.

• Willingness to work outside office hours including some evenings and weekends.

• Commitment to working in a manner which promotes diversity and equality, ensuring that everyone is treated with respect and dignity and no one suffers from discrimination.

• Respect for the values and ethos of Depaul.

What You’ll Receive

• Tailored training and development

• Flexible working options where suitable

• 26 days annual leave, rising with service

• Family‑friendly leave policies

• Pension scheme with employer contributions up to 7%

• Employee Assistance Programme with 24/7 GP access

• Discounts across retail, travel, food, fitness and more

• Cash health plan for you and your family

• Death‑in‑service benefit

• Access to legal and practical support

Safer Recruitment

Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.

About Depaul UK

In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.

What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.

As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.

Position: Customer Services and Central Administration Officer
Hours: Full time 35 hours per week
Contract: Permanent
Location: Office-based in London N4 with the flexibility to work remotely 1 day per week.
Salary: Starting from £26,384 per annum, plus excellent benefits
Salary Band and Job Family: Band 1, Charity
*You’ll start at our entry point salary of £26,384 per annum, increasing to £28,033 after 6 months service and satisfactory performance and to £29,682 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

The MS Society is a dynamic and customer-focused organization dedicated to delivering an exceptional service to our customers.

We are looking for a motivated and friendly Customer Services and Central Administration Officer to join our team and provide outstanding customer support.

As a Customer Services and Central Administration Officer, you’ll be the first point of contact for our customers, providing them with a professional and efficient service. You’ll handle inquiries, resolve issues, and ensure that every customer has a positive experience with contacting the MS Society. You’ll also be responsible for processing a wide range of different income types and supporting with the reconciliation process.

Closing date for applications: 9:00 on Wednesday 25th March 2026

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Mercy Ships UK is looking for a People Engagement and Development Partner to help cultivate a thriving, supportive and purpose-driven workplace where our people can flourish.

Mercy Ships is an international charity that provides free life-changing surgeries and healthcare to people in need, using hospital ships staffed by volunteers from around the world. Behind this mission is a dedicated team of staff who enable this work to happen and we believe investing in our people is essential to achieving our impact.

This role plays a key part in shaping the employee experience at Mercy Ships UK, strengthening engagement, supporting managers and helping develop a healthy and effective organisational culture.

Working closely with leaders across the organisation, you will support initiatives that encourage staff wellbeing, development and strong collaboration, ensuring our people feel valued, connected and equipped to contribute to the mission.

Key responsibilities

• Support the development and delivery of employee engagement initiatives across Mercy Ships UK

• Partner with managers to strengthen team culture, communication and staff wellbeing

• Help coordinate learning and development opportunities that enable staff to grow and thrive

• Provide guidance and support on people-related matters, helping to build confident and capable managers

• Contribute to organisational initiatives that strengthen culture, values and employee experience

• Support internal communications and activities that foster connection, collaboration and engagement across teams

About you

You will be someone who is passionate about people and organisational culture, with the ability to build trusted relationships across teams.

You will bring:

• Experience working in a people, HR or organisational development role

• A strong interest in employee engagement, culture and learning

• The ability to support and coach managers in developing healthy teams

• Excellent communication and relationship-building skills

• A collaborative and proactive approach to supporting organisational initiatives

• Alignment with the values and mission of Mercy Ships

Why join Mercy Ships?

At Mercy Ships UK, you will be part of a team committed to making a global difference. This role offers the opportunity to help shape the environment where our people work, grow and contribute to a life-changing mission.

This role has an Occupational Requirement for the post holder to be a practicing Christian in accordance with Schedule 9 of the Equality Act 2010

JOB TITLE: Senior Administrator Maternity Cover 

SALARY: £16,666 pro-rata per annum (£25,000 FTE) 

LOCATION: Homebase  

HOURS: Part-time (25 hrs/week) Flexible working.  

CONTRACT: 6-month Fixed-Terms Contract Maternity Cover  

We are seeking a highly organised and systems-savvy Senior Administrator to play a key role in ensuring the smooth operation of our programmes, systems, and records. This role is particularly well suited to someone who enjoys working closely with data, systems, and processes, and takes pride in maintaining accurate, well-structured records that help teams run efficiently. 

A significant part of the role involves working with databases, spreadsheets, and CRM systems, so confidence using Excel (including formulas and data management) is essential. You will be comfortable navigating multiple digital systems and able to quickly learn new platforms, while maintaining high standards of data accuracy and organisation. Experience working with CRMs such as ImpactED, Beacon, Salesforce, or Blackbaud would be advantageous. 

You will be confident working across Microsoft Office 365 beyond Outlook, using tools such as SharePoint, Teams channels, and collaborative data systems to manage information and keep records up to date. The role requires someone who is methodical, detail-oriented, and proactive in keeping systems organised and information accessible. 

This is a 6-month maternity cover position, expected to run from June through November, with the possibility of extension depending on organisational needs and circumstances. 

You will play a key role in ensuring the smooth coordination of our administrative, data management, and operational processes. Joining a highly motivated and committed team of home-based colleagues who are passionate about improving the lives of young people through our specialist youth programmes, you will help ensure that the systems, records, and processes behind our work run efficiently and reliably. 

Your role will focus on maintaining and managing organisational systems and records, supporting programme delivery, and ensuring accurate and up-to-date data across our CRM and impact tracking platforms. You will sit within the operations team and coordinate key operational processes including volunteer and recruitment administration, liaising with external providers, and supporting the logistics and record-keeping of IT equipment and other programme resources. The role also includes general administration, coordination, and governance support to help keep the organisation running smoothly. 

You will be self-motivated and comfortable working remotely while staying closely connected with a collaborative team. Strong organisational skills, attention to detail, and clear communication will enable you to manage competing priorities while maintaining a high level of accuracy and professionalism. 

We welcome applicants whatever your stage in life. If you are returning to the workforce after a period away, or seeking a change of pace, we encourage you to get in touch. Across the team we cultivate a culture of inclusion that respects individual strengths, views, and experiences. We believe that our differences enable us to be a better team, one that makes better decisions, drives innovation, and delivers better outcomes for our young people. 

About the Jon Egging Trust (JET)

At JET, we support vulnerable young people to get back on track and realise their potential; more than 30,000 young people right across the UK to date, and there’s so much more we can do. We’re an organisation that really values its people and we’re immensely proud that our team culture is based on caring and raising each other up.

Our benefits package includes:

• Flexible working

• Enhanced annual leave

• Homeworking allowance 

• Occupational pension scheme

• Occupational sickness scheme

• Special paid leave provision

• Enhance Maternity Leave 

Download the Candidate Information Pack  

Read our Applicant Privacy Notice 

Child and adult at risk protection policy statement 

The Jon Egging Trust is committed to providing a safe and positive environment for everyone involved in its services and activities. The Trust takes its extended moral and legal duty of care very seriously in relation to children, young people, staff and volunteers. We seek to ensure the safety and wellbeing of all children and to protect them from harm or abuse when they engage in any of our activities. JET expects all employees and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process in line with this commitment. 

To apply 

Please complete our online application form.

The closing date: Sunday 19th April 2026 at 23:59.

Interviews (provisional dates):

• First-round online interviews Friday 24th April 2026,

• Final round online interview Tuesday 28th April 2026 + Task

Questions? 

Contact us through our website. 

Please note:

Due to our anonymised recruitment process, if your application is not shortlisted, we are unable to provide personalised feedback.

To become an employee at JET, you must be able to provide evidence of your right to work in the UK.

As part of our safer recruitment process, all candidates invited to a final interview will also be required to complete a confidential self-disclosure form, which allows any relevant information to be discussed in line with our safeguarding policy. 

Purpose of the role:

The Energy Advice Coordinator will provide essential advice to people affected by spinal cord injury who are struggling with, or at risk of fuel poverty, helping them to improve their situation while recognising and responding to the unique challenges that spinal cord injury can bring. They will manage a caseload offering practical solutions, whilst developing referral pathways to connect them with relevant services to improve their energy efficiency and reduce their fuel costs.

The role will also lead the development of knowledge and skills across Back Ups’ staff and volunteer teams, developing easy to use resources and an understanding of when and how to escalate cases for more in-depth advice. They will work closely with sector charities and advice organisations to ensure a high quality of seamless support while creating a lasting legacy for people affected by spinal cord injury.

RESPONSIBILITIES:

• To provide impartial advice to householders on the telephone, at events or online group events.
• Make use of internal and external referral systems to ensure clients’ needs are met;
•  Respond to enquiries from the public, local authority staff, private and voluntary sectors or installers and, where appropriate, redirecting them to members of staff or other agencies;
• Maintain quality of advice and information as required
• Work with the wider Back Up team to create resources to support people affected by spinal cord injury, both digitally and physically.
• Work with Back Up’s services team to embed and deliver group based online advice sessions in our support groups and course modules.
• Develop and lead a programme to ensure Back Up’s services staff and volunteers develop a baseline of knowledge that enables them to identify and provide basic information to people affected by spinal cord injury around energy efficiency.
• Conduct thorough assessments of clients' energy needs and identify potential solutions and further sources of support through telephone-based support.
• Provide tailored advice on energy-saving measures and support schemes to the caseload.
• Work collaboratively with local authorities, energy providers, and other relevant organisations to ensure comprehensive support for those in the caseload.
• Educate people affected by spinal cord injury on energy efficiency and ways to reduce their energy consumption.
• Maintain accurate records of all interactions and support provided, ensuring confidentiality and compliance with data protection regulations.
• Support the project manager with the development, delivery, and evaluation of the energy advice project.
• To maintain up to date, working knowledge of sustainable energy matters, affordable warmth, renewable energy, water heating and usage.
• At all times, ensure that advice service and activity are in line with the requirements of the project;
• Effectively utilise existing sources of data to identify suitable opportunities to meet customers’ needs.
• Stay up to date with relevant policies, schemes, and best practices related to fuel poverty and energy efficiency
• To develop and implement partnerships and referral routes that support people affected by spinal cord injury with relevant energy advice.
• Liaise with organisations to develop partnerships by utilising appropriate resources and support mechanisms;
• Represent Back Up at various partner meetings;
• Develop and maintain effective operational partnerships with key delivery agents and stakeholders.
• Monitor and report on the impact of interventions and support provided.

General

• Take responsibility for ensuring communications are in line with GDPR.
• Ensure that you work within Back Up’s policy framework.
• Carry out any other tasks that may be within the scope of the post to ensure the
• effective delivery and development of the service.

 The above list is not exclusive or exhaustive, and the post holder will be required to undertake such duties as may reasonably be expected within the scope of this role.

PERSON SPECIFICATION:

Essential:

• Minimum of 1 years' experience in a similar role, ideally within Energy Advice or similar area.
• City & Guilds Energy Awareness 6281-01 or the ability to achieve this.
• Willingness to undertake mandatory training and development opportunities as required.
• A keen interest in energy issues and concerns currently facing energy consumers.
• An enthusiastic attitude, patience and empathy to support people with the issues they are facing and the ability to assess individual situations and provide practical and effective solutions.
• To be non-judgemental and respect views, values and cultures that are different to your own.
• The ability to prioritise your own work and meet deadlines.
• Demonstrable experience of providing Information advice and support, preferably withing the energy advice sector.
• Experience of working with both groups and individuals to provide support.
• Experience of delivering/facilitating training workshops.
• Experience of managing own projects and working to targets and deadlines.
• A good understanding of evaluation and confidence in gathering feedback data to measure impact.
• Excellent verbal and written communication skills, with the ability to explain complex information in a clear and accessible manner.
• IT/digital skills including ability to use Microsoft packages and a willingness to learn new packages as required.
• Able to build excellent relationships with a range of stakeholders
• Strong attention to detail and the ability to record information effectively.
• Flexible and can respond professionally to changing briefs, deadlines and priorities.
• Flexibility to work occasional evenings and weekends as required.

Desirable:

• Personal or professional knowledge of disability, particularly spinal cord injury.
• Demonstrable experience of providing Information advice and support within the energy advice sector.

Victim Support are looking for an Independent Sexual Violence Advisor (ISVA) to join our West Cumberland team. The role will be based in our Workington office with regular travel across West Cumberland.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the role:

This role is home based in West Cumberland with regular travel to meet clients & colleagues as well as attending meetings & court hearings.

As an Independent Sexual Violence Advisor (ISVA) you will be: -

• providing a high quality, pro-active service to victims of sexual violence and abuse (including children and young people), supporting those at highest risk and need.
• working within a multi-agency framework consisting of the Bridgeway SARC and other local partnership responses to sexual violence.
• working with survivors and other agencies to monitor the care pathway, including risk assessment, helping clients access their rights and supporting with any other services they require.

You will need: -

More than anything the right attitude and a willingness to learn are key to becoming an ISVA. Experience of working with victims of sexual violence and other service providers and agencies in a statutory, voluntary, social or community setting would be an advantage although we would be keen to hear from you if you can demonstrate how your skills and experience can be applied to this role.

You must have extensive experience of planning and delivering caseloads, with strong crisis management skills and an understanding of the needs of victims experiencing sexual violence. An approved and accredited ISVA qualification is preferable for this post although candidates with the right approach and a willingness work towards ISVA accreditation will also be considered.

To be successful in this role you should have good IT skills, knowledge of criminal justice issues and an understanding of the effects a court appearance can have on victims and witnesses of crime are also essential.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Family Support Worker - Greater Manchester

Maternity Cover up to 12 months

£24,000 pa + Company Car and benefits (including 25 days annual leave, reward scheme and pension)

Greater Manchester region

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are looking to appoint a Family Support Worker for a fixed term period of up to 12 months, on a full-time basis (35 hours per week), to deliver a high-quality family support service as part of our Greater Manchester Care Team.

Reporting to the Family Support Manager of the Greater Manchester Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care

· A warm, inclusive approach to achieving goals quickly and correctly

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We are a Best Companies Two-Star rated organisation, an outstanding place to work! We have a range of fantastic benefits that we offer our employees, including:

· Flexible working hours to balance home and working life

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· Company car for front line care posts

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

· Time off in Lieu

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes

· A recommend a friend recruitment bonus scheme

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.

Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, introduction to play, drawing and talking training.

The programme aims to provide a building block for you to individually tailor your own learning and development needs.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

Please visit our website and apply online.

Please disclose on your application form if you have used AI for any part of your job application.

Interviews will take place at our Greater Manchester Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.

There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.

We have an exciting opportunity for a Caseworker (known internally as an ASB Victims' Champion) to join the Victim Support team in Cardiff, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the role:

This role is based in Rumney Police Station, Cardiff with the opportunity for hybrid working. Travel within the local area will also be required. As a ASB Victim' Champion you will:

• Work within a multi-agency setting alongside Cardiff Council to provide tailored support to Victims of Anti-Social Behaviour in the Cardiff area.
• Recruit and manage a base of volunteers to help deliver the service.
• Liaise with the Council in respect of new referrals, ongoing casework and to seek advice and guidance as required
• Promote awareness of the service and driving referrals.

You will need:

• to work constructively with groups and individuals in the community
• to work proactively to recruit volunteers
• the ability to lead, motivate, supervise & support a team of volunteers
• to deliver coaching and training as appropriate to volunteers
• the ability to think strategically & plan ahead
• Able to deliver direct services to a client group
• good interpersonal skills appropriate to the support of people in crisis
• to be able to communicate effectively in writing and verbally with a wide range of people
• an organised, methodical & dependable approach to work
• the ability to prioritise & deal with competing demands
• to work without direct supervision, demonstrating a high level of self-management, motivation & determination
• Able to apply problem solving techniques

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Introduction

The National House Project (NHP) supports Local Authorities to work with young people to give them the knowledge, skills and confidence to live connected and fulfilling lives. By developing a community of support, completing the House Project Programme and being able to make their house a home young people can look forward to a positive future.

This is an exciting time to join NHP and we are seeking a skilled and experienced professional who can support our vision to ensure that young people leaving care live connected and fulfilling lives.

Purpose of the Role 

Reporting to the Director of Partnerships, this newly created role offers the chance to support the delivery of our new Fundraising and Partnership Strategy (2025–2029) by helping to grow our community of supporters, increase individual digital giving and deepen engagement with corporate partners. We also welcome your ideas and experience in developing how we might approach digital fundraising.
 
Working closely with the Director of Partnerships, this role will lead on community fundraising development and provide hands-on coordination of partnership activities, from employee volunteering and group sessions to corporate fundraising events and payroll giving. The role will also contribute to communications and marketing content.

Key Responsibilities 

Corporate Partnerships and Engagement 

• Support the Director of Partnerships in managing and delivering high-quality partnership activities, including: 

• Organising employee volunteering sessions – including mapping / tracking volunteer hours and activities (where possible) 

• Organising and supporting group visits, insight events, and work experience placements (as needed) 

• Work closely with NHP colleagues, Local House Project staff and partners to develop impactful partnership activities 

• Fundraising activities and events organised by corporate partners 

• Liaise with LHPs to coordinate partnership activity across different regions. 

• Maintain accurate partnership records and activity tracking in NHP’s CRM. 

Communications and Collaboration 

• Work closely with the Business Support Administrator and Admin Team to create and share communications and marketing materials that promote partnership activities, volunteering, and fundraising opportunities. 

• Support the preparation of partnership updates, impact stories, and social media content. 

• Contribute to internal communications about partnership successes and learning. 

• Support the rest of the NHP team from time to time, as required.

Community Fundraising, Individual Giving and Supporter Engagement 

• Plan, deliver and evaluate a calendar of community fundraising activities and events (third party) to build NHP’s supporter base, ensuring income and engagement targets are met. (We plan to have 2 community fundraising events a year, and support those our corporate partners organise).

• Recruit, brief and support challenge event participants, fundraisers and corporate teams undertaking community activities.

• Develop toolkits and resources to empower supporters (fundraising packs, JustGiving Guides and risk assessments) 

• Support the Business Support Administrator to manage the stock, ordering and distribution of fundraising materials to ensure event participants are equipped and engaged. 

• Support the Director of Partnerships to lead the event logistics (registrations, supplier liaison, risk assessments, volunteer coordination, on the day delivery and post event follow up) 

• Provide guidance, resources, and encouragement to individuals and groups fundraising on behalf of NHP. 

• Support the development of our long-term individual goals (one-off donations and regular giving via our website) 

• Coordinate fundraising communications, updates, and impact stories to strengthen donor engagement and retention. 

• Track and evaluate community fundraising and individual giving performance and supporter feedback. 

• Maintain accurate CRM records of donor giving/community fundraising 

• Support with sharing best practice and resources that enable local teams to engage effectively with partners and supporters

Find out more

If you’re excited by the opportunity to build something transformative, we’d love to hear from you. 

We recently held a briefing session to provide more information about this role. You can watch the recording below:

https://us06web.zoom.us/rec/share/_az6Qsqxp0jc200iP7227b1fZ2tsPFLIYicvMkxeVT5iOEswGX92VY8i9LxmF-M.fgx73P6eNwBPgXHr
Passcode: Tkk%9$b^

How to Apply

To apply, please submit your CV and cover letter via Charity Job detailing what skills, knowledge and experiences make you the best candidate for the role by 12pm Wednesday 8th April.

We welcome applications from all backgrounds. If you require adjustments during the application or recruitment process, let us know. If you are care-experienced and meet all the essential requirements you will be guaranteed an interview.

We do not accept unsolicited CVs from recruitment agencies. 

Interviews

Shortlisted candidates will be invited to an in-person interview on the NHP Office in Crewe date to be confirmed. 

Further details will be provided to shortlisted candidates. 

Safeguarding Statement 
NHP is committed to protecting the well-being of young people. All staff must adhere to our safeguarding policies. 

General Requirements: Right to work in the UK, two professional references, and a DBS check. 

Equity, Diversity and Inclusion Officer

Salary: £37,264 (£46,580 FTE)

Hours: 30 hours (4 days) per week

Location: Oxford

Job description

Join our team as an EDI Officer!

The EDI Officer role focuses on enhancing equity in health access and outcomes for all social groups within the local community, particularly in OUH palliative care services. The post holder will collaborate closely with palliative medicine colleagues to develop and lead projects aimed at improving EDI aspects across all Palliative Care departments.

This will be achieved by implementing the five-year EDI strategy plan, which supports hospice teams in integrating EDI considerations in all areas of care. Additionally, the role involves contributing to Trust-wide Health Inequalities initiatives through collaboration with the Trust’s EDI colleagues and Patient Experience Team and various internal and external stakeholders to meet EDI and health inequalities objectives.

What you'll do

· Equity, Diversity and Inclusion Oversee the implementation of the EDI Strategy for the Palliative Medicine Department to ensure services meet the needs of the diverse population in the catchment area.

· Service Planning and Development, Project Management: Take responsibility for the development and implementation of projects and service improvements with an EDI focus as agreed with line manager or Clinical Lead.

· Data Collection and Analysis: Review and analyse data on groups with protected characteristics and/or who may experience palliative care health inequalities within our catchment.

· Engagement: Identify and work to engage individuals and carers who are experiencing/are at risk of experiencing health inequalities in end of life and palliative care.

Why you'll love working with us

• Growth and Development: If you have the knowledge of design trends, skills for designing digital and printed materials and are eager to expand your skills, this role offers a fantastic development opportunity.
• Make a Difference: Your work will directly contribute to raising funds for Sobell House Hospice, helping us make a significant impact in the community.

Our core values

• Continuous Improvement: We have a ‘growth mentality’. We embrace feedback and positive change and are continually looking for improved ways of working.
• Integrity: We are honest, transparent and accountable for our actions and outcomes.
• Collaboration: We believe together is better. Working with colleagues, partners and our community to achieve more.
• Impact: We aim to make a positive difference to the lives of others through our work.
• Compassion: We treat ourselves and others with kindness, respect, empathy and care

What we offer

• Generous Holiday Entitlement: 36 days including 8 Bank Holidays (pro rata).
• Pension: 7% employer contribution to help you secure your future.
• Sick Pay: Up to 6 weeks in any rolling 12 months after completing probation.
• Additional Benefits: Access to our Employee Assistance Programme, Death in Service benefit, the Cycle to Work scheme and more
• Training and Development: We are keen to support individuals developing into roles and progressing through the organisation

If you’re ready to bring your passion, skills, and enthusiasm to our team, we’d love to hear from you! Apply now and be part of something truly special at Sobell House Hospice.

Job description

About KLS’ Future Foundations education team 

Future Foundations is an education programme of Katherine Low Settlement. Since 2004, KLS’ Future Foundations education team of 10 part-time staff and over 100 volunteers, have supported young refugees and their families in Battersea and the London Borough of Wandsworth to thrive in their education. Through mentoring, family support, casework and homework clubs, we provide the tailored support each young person and their family (if they have one) needs to overcome the barriers to education they face at home and school. 

Key Objectives for this Role

Working with the Senior Caseworker and Team Manager you will: 

Key Objectives and Details for this Role

Working with the Senior Caseworker and Team Manager your role and responsibilities include: 

•Support staff to liaise with families/carers to communicate information regarding our work

•Support staff to keep and maintain robust recording and monitoring systems

•Maintain, collect, edit and store documentation of our work including photos, case studies for Newsletters, funding reports and other records

•Support our senior case workers with weekly drop-in advice sessions at KLS, including completing forms with families, general admin tasks etc.  

•Support casework team with making and following up on internal and/or external referrals, signposting whenever relevant and according to adequate referral pathways and in response to the young people’s/family's needs – with support and guidance from staff

•Add information to our database – guided by team leads/managers - log all cases; monitor progress and ensure all identified actions are taken

•Support with casework tasks, guided by senior caseworker and manager, from initial contact to resolution, maintaining confidentiality throughout

•Liaise with external agencies and organisations on behalf of clients

•Respond to enquiries by telephone, email, referring on internally or externally organisations when necessary

•Ensure records are kept and information managed confidentially in line with the data protection legislation

•Supporting Refugee team with general admin, database, evaluation data

•Maintain excellent safeguarding practices

•Supporting with partnerships liaison work – keeping records up to date 

Teamwork and reporting

•Work with Future Foundations team members to coordinate work, refer young people and/or parents/carers to our casework and advice team.

•Contribute to reports for trustees and funders and attend periodic meetings with funders

•Communicate well with other teams within KLS to provide a high-quality service to our members

Other Duties 

•Participate in regular supervision and annual appraisals; help to identify your own job-related development and training needs.

•Always work with anti-discriminatory, empowering practice, ensuring everyone is treated with dignity andrespect.

•Adhere to Katherine Low Settlement’s code of confidentiality, safeguarding and equal opportunities policies. 

•Undertake your role in a professional manner and maintain a high-quality standard of work in accordance with the aims, values and ethos of KLS.

The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.

Person Specification

The following skills and experience are required for this post:

Essential

·      Fluency in Arabic (spoken and written) to effectively support Arabic-speaking service users and families

·Experience of working with refugee communities and/or children/young people and/or vulnerable groups ensuring that clients’ needs are at the forefront of service planning and delivery

·Ability to manage an independent workload and support the wider team

·Ability to work as part of small team, whilst also working independently

·Personal attributes: hard working, organised, takes initiative, reliable, patient, high professional standards

·Excellent IT skills including MS Office suite and ability to use Internet, email and social media

·Committed to KLS’s mission, vision and values

·Passionate about social justice, education and championing the value of families from refugee communities

·Excellent communicating skills (oral and written) with refugee families, staff and partner organisations

Desirable

·Experience of planning, delivery and reporting in a similar voluntary sector project (preferably with refugee communities) 

·Experience and sensitivity working with vulnerable communities who are affected by mental health issues and past trauma. Empathetic, non-judgmental and able to form supportive but boundaried relationships with individuals

·Knowledge of up-to-date best practice as regards safeguarding the welfare of children and adults

·Excellent problem-solving skills and strong attention to detail

·A recognised casework/advice qualification

·Experience of collecting monitoring and evaluating data

·Aptitude for communicating in another language, particularly Somali, Farsi and/or Tigrinya

·Knowledge of Battersea / Wandsworth

Woodgreen Pets Charity has been helping pets and their owners live happier, healthier lives for over 100 years. From rehoming and community support to education and advocacy, our work is powered by dedicated people and a focus on reaching communities so that our voice can play an important role in shaping conversations about animal welfare.

We are in an exciting period of growth and transformation and are looking to appoint a Legacy Engagement Manager to our team on a 12-month fixed term basis.  Responsible for developing and implementing our Legacy and In Memory marketing strategies, supporter journeys, and operational plans, our successful applicant will support Woodgreen’s Senior Development Manager to evaluate campaigns and activities, drawing conclusions and making recommendations to support us in securing a growing pipeline of legacy pledgers.

By developing and delivering campaigns in the retention/stewardship stages of the legacy supporter journey they will increase In-Memory income and report and evaluate retention and stewardship activities against objectives and KPIs, ensuring that key learnings are used to inform future development activity.  Planning and developing Woodgreen’s supporter journeys across Legacy, Pet Promise and In Memory our successful candidate will ensure alignment with both Woodgreen’s acquisition strategy and Individual Giving communications and journey.

If you are;

• Experienced in developing and implementing supporter journey programs, events and direct marketing campaigns.
• Enjoy working with data and fundraising databases to develop and measure effective marketing strategies and activities.
• Have substantial analytical skills and attention to detail, specifically in relation to supporter relationships, retention and development management.

And have a good knowledge of best practice legacy marketing and fundraising strategies coupled with a knowledge of, and commitment to, compliance with fundraising codes of practice, fundraising regulator guidelines and data protection regulations we would love to hear from you!

This is a full time 12 month fixed-term opportunity, working 37.5 hours per week on a hybrid basis with the expectation that our successful candidate will work from our Godmanchester site approximately 1 - 2 days a month dependant on business need.  The starting salary for this position will be £35,598 - £43,507 pro rata per annum depending on experience.  This is complemented by;

• 36 days annual leave per year (inclusive of bank holidays) rising by 1 day each year to a maximum of 40 days after five years
• Up to 8% employer pension contributions
• Support towards healthcare costs (cashplan)
• Employee wellbeing package to include free access to Headspace
• Life assurance (4x salary)
• Benefits hub – exclusive discounts on popular brands
• 25% discount in our charity shops

Please note that you will need to have existing Right to Work in the UK to apply for this opportunity as we are unable to provide visa sponsorship.

Woodgreen is committed to making our recruitment processes accessible to all and, as part of this, we are flexible in the ways we give and receive information. If you would like to apply using a different format, please contact the Recruitment Team and we will do our best to put any reasonable adjustments in place.

Early application is encouraged as this position may close sooner than the stated deadline if a suitable candidate is found.

Woodgreen is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment.

Do you want to work for a dynamic, creative, fast-paced charity?

At Action Together we see the amazing things people achieve when they work together to make the lives of others better. If you share our values: believe it’s possible, strengthen others, and be true, we’d love you to consider joining our team.

Operations Director

The ideal candidate

We are looking for a values‑driven operational leader with significant experience in senior operations, systems, or transformation roles. You will bring strong technical capability in designing and embedding systems and processes, excellent analytical skills, and the ability to produce high‑quality management information for senior leaders and Boards.

You will be an influential communicator who can lead through change, build strong relationships across the organisation, and support others to work in consistent, effective, and collaborative ways. With a strong grasp of governance, risk, compliance, and organisational assurance, you will balance strategic vision with hands‑on delivery. Above all, you will share Action Together’s commitment to social justice, equity, and strengthening people, places, and partnerships

The role

The Operations Director will lead the development, optimisation, and continuous improvement of Action Together’s systems, processes, and organisational infrastructure. Working as part of the Senior Leadership Team, you will co-design, develop, and maintain internal systems and processes that enhance operational delivery and organisational efficiency, ensuring they are fully embedded into day-to-day use with clear ownership, guidance, and effective performance monitoring.

You will oversee core central functions including HR, Communications and Impact, Data Protection and Information Management, and Health & Safety. You will play a key role in internal digital transformation, policy development, risk management, and organisational compliance. You will produce high‑quality management information that supports strategic decision‑making, work closely with Locality Directors to standardise and enhance delivery models. In addition, with reference to our constitution and Scheme of Delegation you will be responsible for supporting governance at Board meetings, and the AGM.

Equality, Diversity and Inclusion

At Action Together we value diversity, promote equity and challenge discrimination. We encourage and welcome applications from people of all backgrounds. We are committed to ensuring that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race.

In order to ensure that our workforce reflects our communities across all levels of seniority, Action Together is offering a guaranteed interview to any candidate who meets the essential criteria listed in the person specification and who is also:

• A disabled person and/or
• A member of a community experiencing racial inequality

Action Together is committed to safeguarding and promoting the welfare of all children, young people and vulnerable adults with whom we work. We expect all of our employees to demonstrate this commitment.

Right to work

We do not hold a Sponsor License and are unable to accept applications which require sponsorship to work in the UK

Please note, the successful candidates will be required to undertake a basic Disclosure and barring Service (DBS) check. A positive Disclosure of Offences will not automatically bar an applicant from being appointed and suitable applicants will not be refused employment because of offences that are not relevant.