Employment jobs

As part of our friendly and collaborative Finance team, you will help ensure the smooth and accurate processing of financial transactions across both the charity and its wholly owned subsidiary. Your responsibilities will include processing and recording income, maintaining sales and purchase ledgers, and providing essential support with a range of day-to-day finance activities. This is an excellent opportunity for someone who enjoys working with numbers, takes pride in accuracy, and wants their work to contribute to a meaningful cause.

We are looking for an organised and detail-oriented individual with experience in finance, accounting, bookkeeping, or a similar administrative role. You will have a proven ability to process financial transactions accurately, maintain reliable records, and use finance systems, Microsoft 365 applications, and Excel with confidence. A sound understanding of basic accounting processes is essential, and a relevant qualification would be advantageous. Alongside strong numerical and organisational skills, you will demonstrate exceptional attention to detail and the ability to handle confidential information with discretion and professionalism.

As the role involves working closely with colleagues across the organisation, you will be a proactive team player with excellent customer service and communication skills. You will be comfortable building positive working relationships, solving routine finance queries using sound judgement, and managing your workload effectively both independently and as part of a team. Above all, you will bring a reliable, conscientious, and enthusiastic approach, helping to ensure the Finance function delivers an excellent service that supports World Land Trust's mission to protect and restore threatened natural habitats around the world.

Please refer to the application pack which can be found on our website which contains the full job description, person specification and how to apply. You will need to log your application and upload your CV, along with a covering letter. Your covering letter is an important part of your application and should include why you’re interested in this role and working for World Land Trust, along with a summary of how you meet the essential criteria in the person specification.

Experienced in complaint resolution in contact centre environment? Thrive in a fast-paced contact centre environment? 

Join us as a Customer Feedback Ambassador and help turn challenging customer experiences into positive outcomes. 

As part of our Customer Service contact centre team, you'll investigate and resolve complaints, feedback and complex enquiries across phone, email, live chat and written correspondence. Combining empathy with sound judgement, you'll deliver fair, timely resolutions while helping us improve the experience we provide to our customers and supporters. 

About the role 

 
You'll be the main point of contact for customer complaints and feedback, managing cases from initial contact through to resolution. From service concerns to more complex issues involving safeguarding, compliance or risk, you'll ensure every customer feels heard, supported and treated fairly. 

You'll: 

About you 

 
We're looking for someone who combines excellent customer service skills with a passion for resolving problems and improving experiences. 

You'll have: 

About the team 

We're about being brave, compassionate, informed and making a genuine impact. Join a vibrant team where innovation flourishes, and each day offers a chance to revolutionise customer experiences. Our team champions inclusivity, fosters new ideas, and cultivates a collaborative environment.Join a purpose-driven team where every conversation counts. By supporting our customers with empathy and expertise, you'll help deliver exceptional experiences while contributing to BHF's vision of a world free from the fear of heart and circulatory diseases.

Working arrangements 
 
This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our Birmingham Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. 

The induction training will last for four weeks, during which you will be required to come into the office for additional days. After completing the training, this will reduce to once a week. 
 
Belonging at BHF 
 
We are committed to fostering a workplace where everyone feels valued and supported.Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real differencetogether. 
 
To hear from our people, check outBelonging at BHF.

Our people are at the heart of everything we do. By funding research across six decades,we’vehelped keep millions of hearts beating and millions of families together.We’reinvesting in ground-breaking research that will get us closer than ever to a worldwhere everyone has a healthier heart for longer. 
 
Benefits anddevelopment 

 

At BHF, we offer a comprehensive range of benefits designed to support our colleagues’ wellbeing and professional growth. 
To find out moreabout our benefitsyou can download the Benefits documentat the bottom of this pageorcheck outourBenefitsandDevelopmentpages.

Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage. 

Interview process 

 
The interview process will consist oftwostages.Firststageinterviewswill beheld at Birmingham Office (B37 7YE) 

How to apply 

 

It’squick and easy to apply for a role at the BHF. Just click on the apply button below. Allyou’llneed is an up-to-date CV and to answer three application questions.

Our recruitment processes are fair, accessible, andinclusive.BHFuse anonymous CV software as part of the application journey. 

We support responsible use of AI to help shape your application. By applying for a role at BHF, you confirm that your application is authentic and reflects your own skills and experience, to ensure everyone is assessed fairly. 

Should you need any adjustments to the recruitment process, at either application or interview, pleasecontact the Recruitment Team. 

Our recruitment process requires successful candidates to consent to a Basic DBScheckand any offer of employment will be subject to a satisfactory check being completed. 

Please note that we are unlikely to be able to sponsor applicants for this role, as it does not meet the minimum salary criteria for sponsorship eligibility. 

• Investigate customer complaints and feedback, identifying root causes and appropriate solutions. 
• Assess when specialist input is needed, working with teams across BHF to resolve complex cases. 
• Provide accurate, clear information and guidance to customers. 
• Communicate professionally and empathetically across phone, email, live chat and written channels. 
• Manage a varied workload, meeting service level agreements and complaint handling standards. 
• Identify trends and opportunities to improve customer experience and service delivery. 
• Maintain accurate records using CRM and complaint management systems. 
• Experience managing complaints within a contact centre or customer service environment. 
• Strong conflict resolution and customer communication skills. 
• Excellent written and verbal communication, with the ability to adapt your approach to different situations. 
• The ability to investigate issues, analyse information and identify practical solutions. 
• A calm, resilient and empathetic approach when handling challenging conversations. 
• Experience using CRM systems and maintaining accurate customer records. 
• Strong organisational skills, with the ability to manage multiple priorities and meet deadlines. 
• Excellent attention to detail. 
• A positive, collaborative and adaptable approach. 

We're looking for a kind, compassionate and resilient Support Worker to join our Mental Health Care Service in Newham. No personal care or experience required, just the right values.

£30,784.00 per annum, working 40 hours per week.

Want to feel valued? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead .

Building supportive, trusting relationships with customers and creating a positive atmosphere
Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking
Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making
Undertake support work in partnership with external stakeholders to compliment their interventions
Developing productive relationships with partner organisations to improve service outcomes
Demonstrate strong commitment to the functioning of the staff team and to support colleagues in providing a high level of service and safety to customers
Involving customers in the design, development and delivery of the service

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Exudes a warm friendly presence and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviour

What you'll bring:

Essential:

NVQ Level 2/3 or equivalent with some or equivalent sector work experience

Desirable:

A good understanding of mental health issues and how it affects people and experience of supporting customers to manage this and lead independent lives.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full job description

Legacy Relationship Executive

Are you a motivated communicator who loves being on the phone, thrives on achieving targets and wants your work to make a lasting difference? Join the team and help secure future funding that will transform the lives of vulnerable children for generations to come.

With 75 years of experience, the focus is on helping the most vulnerable children overcome poverty and experience fullness of life. The organisation helps children of all backgrounds, even in the most dangerous places, inspired by Christian faith.

Come join the 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Position: Legacy Relationship Executive

Location: Milton Keynes/Hybrid

Hours: Full Time 36.5 Hours

Contract: Permanent

Salary: £30,874

Closing Date: August 19, 2026

About the Role

Are you someone who genuinely enjoys being on the phone, building rapport quickly and having meaningful conversations every day? We're looking for a highly motivated, target-driven individual to help grow future legacy income. In this rewarding role, you'll speak with some of our most loyal and long-standing supporters, inspiring them to consider leaving a gift in their Will and nurturing relationships with those who have already expressed an interest in doing so.

You'll have the opportunity to have genuine conversations with supporters who are passionate about this work, thank them for their incredible commitment, and help them understand the lasting impact their legacy could have on generations of children.

If you gain energy from conversations, enjoy working towards targets and are motivated by making a difference through every call, we'd love to hear from you.

As this role is not sponsored, you must be holding the Right to work in the UK documentation for your application to be considered.

What You'll Be Doing

• Building strong, meaningful relationships with long-standing supporters.
• Contacting supporters who have expressed an interest in leaving a gift in their Will and guiding them through the next steps.
• Proactively identifying opportunities to increase legacy pledges and future income.
• Delivering an exceptional supporter experience through regular engagement and stewardship.
• Thanking supporters for their loyalty and keeping them informed about the impact of their support.
• Achieving and exceeding agreed contact, conversion and pledge targets.
• Recording supporter interactions accurately and maintaining high-quality supporter data.

About You

We're looking for someone who combines empathy with ambition and is motivated by achieving results while making a genuine difference.

You'll bring:

• Previous experience in telemarketing, fundraising, sales, account management, customer service or a relationship-focused role.
• Exceptional communication and listening skills, with a warm and professional telephone manner.
• Resilience, determination and the tenacity to maintain high levels of outbound calling activity.
• A proven ability to work towards and achieve performance targets.
• Excellent listening and influencing skills.
• A genuine enjoyment of speaking with people and building relationships over the telephone.
• Strong organisational skills and attention to detail.
• Excellent written English and the ability to communicate clearly and professionally.

Your role will help ensure these valued supporters feel appreciated, connected and inspired, while also securing future funding that will enable World Vision to continue transforming children's lives for years to come.

As a Christian organisation, faith is central to who they are and how they work. We warmly welcome applications from people of all faiths and none; however, successful candidates will need to be comfortable working in an environment where Christian values are actively lived out and where colleagues may gather for prayer, worship, reflection and other faith-based activities as part of organisational culture.

In addition to the salary offered, benefits include:

• A flexible and supportive working culture
• Pension scheme (with employer contributions)
• Generous holiday allowance
• Free parking (Milton Keynes office)
• Opportunities for faith-based gatherings, prayer, and devotionals
• A welcoming, purpose-driven team who are passionate about making a difference

About the Organisation

Join an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries. Through long-term development projects, emergency responses and advocacy the organisation has helped bring lasting change to millions of children, over more than 60 years. As a Christian charity, everything is motivated by faith as we strive to reflect God’s unconditional love.

An offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.

We value diversity and aspire to reflect this in the workforce. We particularly welcome applications from under-represented sections of the community. The organisation also operates flexible working policies and practices. As a Disability committed employer we encourage qualified individuals with a disability to apply and request a reasonable adjustment if you are unable or limited in your ability to use or access as a result of your disability.

You may also have experience in areas such Telesales, Sales, Account, Business Development, Customer Service, Telesales Executive, Sale Executives, Account Executive, Business Development Executive, Customer Service Agent, Customer Service Officer, Fundraiser, Fundraising, Customer Support, Supporter Experience, Supporter Care, Supporter Officer.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We are recruiting one full time permanent Funding Officer in Newcastle upon Tyne. Funding Officers in these roles will primarily be part of the North East regional team delivering our Reaching Communities programme, with opportunities to be involved with other programmes and aspects of the Fund’s wider operations as they arise. As a Funding Officer for the National Lottery Community Fund you will be integral to supporting the organisation to deliver our strategy It Starts With Community.  

These roles will contribute to ensuring that vital funding reaches communities and projects who need it most in our region. As a Funding Officer you will work as part of our North East regional team, working day-to-day alongside fellow Funding Officers, supported by a Funding Manager.

We are looking for people who will work across the region, with a focus on developing relationships and being a key point of contact for Newcastle upon Tyne.

Ideally (but not essentially) you will live in Newcastle and have good knowledge of the local area.

The Funding Officer role is classed as mobile working which means you will be expected to work from Fund offices, from home as well as conduct visits across the region. The North East regional office is in Newcastle upon Tyne.

Responsibilities & Expectations of the Role

• You will assess applications for funding and manage grants using local knowledge, best practice and thematic expertise and you will harness the experience of customers and stakeholders to improve our grant making and inform our decision making.
   
• Being responsible for supporting local people and communities, you will have a strong understanding of our vision, our commitment to equity, diversity and inclusion and our funding products.
   
• Being responsible for a pipeline of projects you will need to understand and respond to the different needs of our customers by providing advice and considered feedback and be willing to have challenging but constructive conversations.
   
• You will ensure that both grant management and application assessment play an effective part in contributing to the Fund’s knowledge and learning as a grant maker. You will manage your own caseload, liaise with grant recipients, undertake project visits, identify and manage risk, support organisations to meet their grant requirements and measure their impact.
   
• You will be an active and integral member of the North East regional team, as well as the wider Northern hub, England Portfolio and Fund. You will contribute your skills, knowledge and expertise to a range of work and programmes as need arises. Within an organisation and sector experiencing on-going change, an agile & flexible approach to the role will be essential for success.
   
• You will represent the Fund, including at funding fairs and external meetings, creating opportunities for people to come together. You will share learning from your role with other colleagues so that we can maximise our impact.
   
• You will need to work within the Fund’s policies and procedures and relevant legislation, and in a way that is in line with our vision and values.

Interview details: 

• Date: 25 August 2026
• Format: Face-to-face
• Location: Newcastle

We have a hybrid approach to working. Work pattern and location will be agreed with the successful candidate.

We will be hosting a briefing session on Wednesday 5th August at 13:00. To register for the session or for any questions about the recruitment process, please email the recruitment team.

How to Apply:

Upload your CV in word format and write a supporting statement (max 1,000 words) to align with the criteria below. We will use this to score your application. 

Essential criteria  

• Communication skills: Strong listening, written and verbal communication with an emphasis on written communication for assessment purposes. 
   
• Analytical skills: Ability to assess a high volume of applications, make good judgements, challenge when appropriate and manage risk. 
   
• Relational skills: Ability to build, develop and promote effective relationships with colleagues, community organisations and other external agencies with a strong commitment to equity and inclusion.
   
• Organisational skills: An ability to use your initiative and manage your own workload and time, meet deadlines with minimal supervision.
   
• Lived experience or working knowledge of the needs and priorities of communities in and across the North East, especially under-represented groups plus an understanding of the local voluntary, community and social enterprise sector.
   
• Values driven and passionate about the Fund’s purpose.

Desirable criteria  

• Demonstrable sound IT skills, in particular Microsoft Office products and the ability to learn detailed processes quickly and accurately. 
   
• Understanding of financial planning and business plans, ability to analyse accounts and numerical data.

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

Trainee Wellbeing Practitioner for Children and Young People (CWP) - Torbay

Fixed Term contract for 12 months from January 2027 until January 2028

35 hours per week

Salary: £27,485 per annum

Location: Torbay

Benefits include but not limited to:

-36 days' annual leave, inclusive of flexible bank holidays, increasing with length of service

-Enhanced maternity/paternity leave

-We match up to 8% pension

-Free counselling service

-Opportunities to develop and widen your skills

-2 days of paid volunteering time per annum to support another part of the organisation

About us:The Children's Society has been helping children and young people in this country for over 140 years. We deliver essential local services that provide safe, trusted support to children and young people during times of significant need.

Our Youth Impact domain creates impact for children and young people. With highly skilled and experienced staff working across England and Wales, we provide direct support to children, young people, parents and carers, as well as conduct research and influence Government to make changes. We also provide training for professionals. Our value driven team change the lives of children in this country for the better - and with your help and expertise, tomorrow we can support even more.

About the role:

We are seeking to recruit an enthusiastic and motivated trainee Children's Wellbeing Practitioner (CWP) to join our service. This is an exciting opportunity to work alongside The Children's Society Wellbeing Service whilst also completing a Postgraduate Diploma or a Graduate Diploma in Psychological Therapies Practice (Low Intensity Cognitive Behavioural Therapy - Children, Young People and Families) at the University of Exeter.

This is an employment based training role within the forming part of a NHSE, HEE and DoH initiative to expand the mental health workforce, offering support to children and young people at a stage of early intervention. The trainee Children Wellbeing Practitioner will be trained over the course of a year to deliver brief, focused evidence-based psychological interventions in the form of low intensity support and guided self-help to young people who are experiencing mild to moderate mental health difficulties, such as anxiety, low mood and common behavioural difficulties. Intensive clinical supervision and practice development will be provided. The post is salaried, and the training fully-funded for its duration. The training is delivered by the University of Exeter.

We welcome applications from enthusiastic, highly-motivated and resourceful individuals who are keen to work as part of a team. We are looking particularly for applicants who are passionate about working with children and young people.

We are seeking candidates with a commitment to evidence-based practice, young people's participation, routine outcomes monitoring, promoting shared decision making and collaborative practice with children and families. Trainees will be provided with robust support and supervision to ensure their learning and development in the role.

The training will commence in January 2027. The trainee CWP will attend University-based taught and self-study days required by the education provider, as specified within the agreed national curriculum and then work in the service area for the remaining days of the week using their developing skills.

Applications to the training programme will be reviewed against the education provider's minimum entry requirement:

-Applicants must have either a minimum of a degree (Level 6 qualification) from a UK university or equivalent from an overseas qualification in a relevant subject (e.g. psychology) to access the Post Graduate route. The Graduate Diploma programme is a level 6 qualification so we would normally expect an applicant to have some evidence of activity at level 5 (e.g. second year UG study or equivalent). However, applicants who have studied up to level 4 but have significant relevant experience may also be considered. For further information on qualification Levels, please see: https://www.gov.uk/what-different-qualification-levels-mean/list-of-qualification-levels).

-Experience of working with children and young people is essential.

-Applicants need to be able to cope with the demands of coordinating clinical with the academic demands of the course.

Closing date: Midnight on Friday 14th August 2026Interviews: Interview date 16th September & 23rd September 2026

The Children's Society is committed to safeguarding and protection of the children and young people we work with. As such, our safer recruitment process includes a Basic or Enhanced DBS check, 5 years of references, and additional vetting checks relevant to the role. We have a comprehensive range of policies and procedures in place to promote safeguarding and safer working practices across all areas of our organisation.

In support of our commitment to diversity and inclusion, shortlisting is carried out on an anonymised basis. Personal details are hidden from the shortlisting panel, and candidates are referenced by a candidate number only. As part of this process, we ask that your CV is anonymised before submission - this means removing personal information such as your name, contact details, age, and any other identifying details.

AI tools can support your application but only when used appropriately. You're welcome to use them to improve clarity, structure, and research. However, overuse or misuse (e.g. inventing experience or using AI during assessments) may lead to rejection at any stage. We want to hear the real you - authenticity matters.

IN1

Midlands ETS has been providing Education and Employment services to young people aged 16 to 24 in Birmingham for the last 15 years and the service has grown in size over this time. 

Due to Midlands ETS continuing to grow, we are excited to announce that we are now looking for a tutor who is able to deliver both Business and Functional Skills, who has a passion for helping young people aged 16 to 24 be successful in education.  This is a full tome role work term time only over 42 weeks of the year.

This role would be based in our Centre at Hedingham Grove, Chelmunds Cross, Birmingham, which we deliver Study Programme and Apprenticeships.

 Job Summary:

We are seeking a dedicated and knowledgeable Business Admin & Functional Skills Tutor to join our team. The successful candidate will be responsible for delivering high-quality training and assessment for Business Adminstration Level 1 and 2.  The successful candidate will need to have the following:

• • Teaching qualification (e.g., PTLLS, Cert Ed, or equivalent) - essential.
  • Minimum of Level 2 in both English and Maths
  • Some Business Administration background
  • Previous experience as a tutor delivering functional skills and/or Business Administration
  • Evidence of working with young people who have Special Educational Needs and have Educational Health Care Plans
  • Experience of working with young people aged 16 to 25
  • Enjoys working in a team environment

Do you feel you can meet these qualities and skills?  Do you have a passion for making a difference to learners' journeys?  Do you have the necessary experience?

If so please apply!!

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date.  We recommend that you apply for this role as soon as possible.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo'svalues. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. 

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of ourPeople & CultureStrategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. 

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application. 

Benefits

Workplace Offer: What it means for you

Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role.

Barnardo's require colleagues to be UK residents, based in the UK and to complete their roles from within the UK (with the exception of colleagues providing Barnardo's services in Jersey and colleagues who live in the Republic of Ireland providing services in Northern Ireland)

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
• The ability to buy up to another 5 days annual leave via our Buy Your Leave scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer

*T&C's apply based on contract

About Barnardo's

We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.

Our basis and values

YES care about young people's mental health, sexual health and wellbeing. The Outreach and Support Officer will deliver knowledgeable, high-quality, youth-centred support to young people in various settings.

You will get out into the community offering groups, 121 support and workshops.  You will be a key part of our Information and Guidance team, delivering wellbeing programmes for YES. 

This role is frontline and delivery-focused, supporting the development of inclusive services in outreach settings such as schools, youth clubs, social spaces and groups and will be pivotal within our small team of young people's support staff. 

The Opportunity

Thanks to newly secured funding, The Joshua Tree is expanding into Greater Manchester, bringing our holistic family support to even more families.

We're looking for an experienced and compassionate team leader to help establish our Greater Manchester service from October 2026.

You'll join an experienced Leadership Team and build upon a proven model of family support that already delivers outstanding outcomes for hundreds of families every year.

Our systems, governance, training and operational frameworks are already established, allowing you to focus on developing local partnerships and leading a team to ensure families receive exceptional support.

Initially, you'll lead outreach, digital and community based delivery whilst building relationships with NHS partners, charities and local organisations. As the service grows, you'll play a key role in developing a dedicated Greater Manchester Support Centre, helping bring the full range of The Joshua Tree's emotional, wellbeing and family support services closer to families across the region.

This is a rare opportunity to shape the future of a growing service whilst benefiting from the support, expertise and stability of an established charity.

About Woman's Trust

The charity was established in 1996 to meet the gap in specialist mental health services. Woman’s Trust is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from the trauma. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.

Alongside delivering our existing 1-1 counselling, self-development workshops and therapeutic support groups for women who have experienced domestic abuse, we are focused on developing our innovative mental health services for young women and girls, delivering new peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awarenessraising workshops and training for professionals, building on our research and policy to improve systems nationally.

About the role

The Volunteer Coordinator is responsible for coordinating the recruitment, onboarding, engagement and retention of volunteers across Woman's Trust.

Working closely with managers across the organisation, the postholder will oversee the end-to-end volunteer journey, ensuring volunteers receive a positive, inclusive and well-supported experience from application through to departure.

The role will coordinate recruitment for all volunteer opportunities, including volunteer counsellors, facilitators, administrative volunteers, finance volunteers, fundraising volunteers and other volunteer roles as required. The postholder will also lead initiatives to strengthen volunteer engagement, recognition and retention, helping to build a sustainable and diverse volunteer community that supports the organisation's mission.

The role works closely with the HR & Operations Manager to ensure volunteering practices remain compliant with safeguarding, GDPR, organisational policies and best practice guidance.

Hours: Part-time, 14 hours per week (0.4 FTE).

Location: Woman’s Trust premises including co-location with statutory partners and community partnership  locations.Woman’s Trust operates a hybrid working model with a minimum of 50% to be on-site.

In return, we can offer:

• 25 days' holiday + 3 days at Christmas + Public holidays
• Hybrid & flexible working - office based with minimum of 50% of working hours in Woman’s Trust London office, we also support mutually agreed flexible working arrangements
• Cycle to work scheme
• Employee Assistance Program (EAP)
• Mandatory job-related training
• Individual staff professional development budget
• A caring, committed and highly collaborative environment
• Several social events/lunches per year
• Friendly, all women team

To find out more and apply with your CV, please visit our website via the apply button.  

Please note, CVs and cover letters should be sent in Word format.

Closing date: 14th August 2026.

Interviews will be held on a rolling basis.

Please note, this post is open to female applicants only – Equality Act 2010, Schedule 9, Part 1 applies.

This is an exciting opportunity for two Learning & Development (L&D) professionals to join our team as we implement our new L&D approach and expand our operational training team. The successful candidates will be part of a busy L&D team, providing functional support to help the organisation deliver its strategic aims and corporate priorities.

Your day-to-day duties will be varied, allowing you to utilise your training experience and digital learning capabilities within a supportive team environment, while contributing to our key deliverables and goals. You will play an integral part in enhancing the learning and development experience across the organisation. 

This role is based in the UK and sits within the People & Culture Directorate as part of the Learning & Development team.

What we’re looking for:

Working together:

• Collaborative team player dedicated to collectively developing high-quality learning solutions.
• Able to translate briefs or instructions into clear, actionable deliverables.

Delivering High quality results:

•  Results-driven with a keen eye for detail and clear communication to ensure high-quality outputs.
• Strong time management and organisational skills, with the ability to work to plans and meet deadlines.

Culture:

• Will work with a hybrid model and adapts approach to best fit each scenario and needs of others.
• Friendly and approachable; quick to build rapport with others.

Developing self and others

•  Confident in delivering engaging training sessions, both in-person and virtually.
•  Experienced in the full lifecycle of learning solutions, including planning, content development, facilitation, and evaluation.

The ideal candidates will bring experience of working within a learning and development environment, delivering training activities both face-to-face and virtually, preferably in a hybrid-working context. They will possess a positive and solutions-focused mindset and as happy working within a team as they are independently. The successful candidate will be flexible in their approach and adaptable to provide the best solutions within scope. This role will have a positive impact to the work of the L&D team and some of our key priorities and deliverables. The role holder will have a L&D CIPD qualification or equivalent, or willing to undertake the qualification.

Interview details:

• Date: W/C 14 September 2026
• Format: Online
• Location: UK Wide

Our L&D team is based across the UK. This is a hybrid role, involving working from your nearest office location (Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester and Newcastle) and from home. Frequent travel to other offices and locations across the UK is to be expected.

We will be hosting a briefing session  on Thursday 13th August at 12:00pm. This is a great opportunity to learn more about the role, gain insight into the team and key responsibilities, and ask any questions you may have. To register or ask any questions please email using the address on our main careers page.

How to apply:

Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.

Essential Criteria:

• Proven practical experience in delivering impactful and engaging training sessions, both in-person and virtually.
• Strong teamwork and collaboration skills.
• Excellent time management abilities and proven track record of meeting deadlines.
• Committed to own Continual Professional Development.

Desirable Criteria:

•  Skilled facilitator with the ability to create immersive and engaging learning experiences.
• Knowledge of accessible design standards and inclusive design principles, ensuring equitable learning opportunities.
• Use of design software such as Articulate and Vyond, or similar platforms, to elevate the learning experience.
• CIPD Qualification, working towards qualification or willing to undertake relevant development.

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

Head of Finance

Reports to: Director of Finance, Data and Innovation

Line reports: 2

Location: London, hybrid working, with minimum 40% of working time in the office

Salary: London £54,000 (salary band £54,000 - £58000; Outside London £51,500 (salary band £51,500 to £55,500)

Hours: 37.5 hours per week

Contract: Permanent

The Head of Finance will lead the day-to-day finance function, ensuring our financial information is accurate, timely and useful. The role will oversee financial reporting, controls, compliance, payroll, budgeting and forecasting, while managing and developing the finance team. The postholder will work closely with budget holders and senior leaders to support good financial decision-making across the organisation. The role will also provide oversight of key operational areas, including premises, health and safety, equipment and outsourced technology support.

In the first 6–12 months, the postholder will be expected to strengthen monthly reporting, improve budget holder support, maintain clear financial controls, support the annual audit and help embed effective finance processes across the organisation.

Financial responsibilities

· Ensure that all financial data is accurately recorded, maintained and reported in accordance with relevant accounting standards and guidelines

· Ensure compliance with relevant financial, tax and statutory obligations, including VAT, PAYE and other reporting requirements

· Lead financial business partnering across the organisation, ensuring budget holders have the knowledge, skills and tools to manage their budgets effectively. This will include:

• • Running effective budgeting and forecasting processes to ensure the organisation has a robust plan
  • Producing monthly management accounts with useful variance analysis to ensure proper financial management

· Alongside the Director of Finance, develop and maintain financial controls to safeguard the charity’s assets, ensuring clear processes are in place and control checks are documented

· Take full management responsibility for the finance team, lead, motivate and develop them to ensure that they are focused, competent and working effectively and efficiently

· Maintain clear review and approval processes so that financial work is properly checked, authorised and documented

· Oversee finance processes for the trading subsidiary, including reviewing postings, accounts and consolidation entries

· Produce or review monthly payroll amounts and postings

· Lead preparation for the annual audit and statutory accounts, ensuring working papers, reconciliations and supporting evidence are complete and accurate

· Ensure restricted funds, grants and project income are recorded, monitored and reported accurately

Operations

· Ensure premises and properties are managed appropriately on a day-to-day basis

· Ensure we comply with H&S standards in our multiple offices

· Ensure the organisation has the resources it needs to do their job through the procurement/ provision of laptops and other equipment

· Work with colleagues to ensure we comply with GDPR

Person specification: Skill / experience 

Essential

A demonstrable interest and commitment to working with, and supporting people from, a refugee background

Financial and Operational Responsibilities

Strong management accounting experience, including business partnering with budget holders to support good decision-making

Good understanding of UK charity accounting, including charity SORP, audit and year-end reporting

Professional accounting qualification or substantial relevant accounting experience

Management experience and ability to support and develop line reports in a welcoming and inclusive environment 

Understanding of key compliance areas relevant to charity finance and operations, including VAT, Gift Aid, PAYE, P11D and GDPR

Good understanding of charity controls and risk management

Advanced Microsoft Excel skills, strong experience using finance systems (we currently use Xledger) and an interest in AI

Experience of charity fund accounting, including restricted funds and grant reporting

Experience of managing/supporting in the management of outsourced technology providers 

Personal Traits

Able to improve processes and deliver practical changes that make finance easier to use across the organisation

Able to manage competing priorities and maintain high standards during busy periods

Self-motivated, organised and able to deliver agreed outcomes on time

Analytical thinker with good problem-solving skills

Practical, flexible and willing to support both strategic and day-to-day finance work

Excellent verbal and written communication skills with the ability to articulate complex information to different audiences

Strong interpersonal and collaboration skills, with the ability to form effective working relationships with other teams

Desirable

Committed to continuous improvement and the use of agile tools to support business change

Considerations 

· As part of our safeguarding commitment to our clients, we carry out pre-employment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks for some roles, obtaining references and verifying a candidate’s identity and right to work in the UK.

· We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

Breaking Barriers is committed to protecting an adult’s right to live in safety, free from abuse and neglect and for their views, wishes and beliefs to be fully considered when deciding action. 

Events Team Lead
Location: London Zoo, Regents Park, London NW1
Vacancy Type: Fixed Term until 1st September 2027
Salary: £31,941 per annum
Business Area: Conservation Zoos

Purpose of the role

Events at ZSL London Zoo are a key way for us to engage audiences, share our conservation mission, and support wider organisational goals. As Events Team Lead, you will play a vital role in the successful delivery of our seasonal events programme, providing day-to-day operational leadership and ensuring events run safely, smoothly, and to a consistently high standard.

Working closely with the Events Manager and wider teams, you will provide essential logistical and project support across a large and complex operation. You will take responsibility for the real-time delivery of events on site, using your leadership skills to problem solve, make decisions, and respond effectively to challenges as they arise. As a lead operational role within the Events team, you will help coordinate teams, maintain high standards, and create memorable experiences for our visitors.

This role is offered as a fixed-term contract until 1st September 2027, working 37.5 hours per week. As our zoos are open seven days a week, your schedule will follow a rota, which includes weekends and bank holidays. We aim to balance business needs with personal flexibility, so you’ll have advance notice of your shifts to help plan your time.

Key responsibilities:

• Event Leadership & Delivery: Provide day-to-day operational leadership for seasonal events, including supporting and guiding event teams to deliver safe, successful, and memorable visitor experiences
• Operational Decision Making: Act as the operational lead in the absence of the Events Manager, making informed decisions, managing risks, and resolving challenges to ensure smooth event delivery.
• Event Planning & Coordination: Lead the planning and delivery of seasonal events, coordinating timelines, resources, stakeholders, suppliers, and onsite teams.
• Team Support & Development: Support the management and development of event staff, promoting high standards, effective teamwork, and continuous improvement.
• Live Event Management: Take ownership of live event operations, acting as the main point of contact for onsite queries and coordinating colleagues, contractors, and suppliers.
• Programme Support: Support the delivery of the wider events programme, ensuring events align with ZSL objectives and deliver against agreed outcomes.
• Cross-Team Collaboration: Work collaboratively with internal teams, including Marketing and Creative Design, to ensure event materials and visitor communications are delivered to a high standard.
• Evaluation & Improvement: Gather and evaluate event feedback, producing reports and insights to support future improvements.

About you

• Experience delivering events from concept through to completion, with the ability to remain calm under pressure and solve problems effectively
• Degree in an events-related subject or equivalent practical experience
• Highly organised with experience managing competing priorities and tight deadlines using a methodical and thorough approach
• Strong attention to detail, with the ability to prioritise workload and use initiative effectively
• Proficient in Microsoft Office (particularly Excel and PowerPoint)
• Excellent communication skills, with the ability to engage effectively with colleagues, partners, and stakeholders
• Strong operations and logistics experience, with the ability to build relationships and networks quickly
• Flexible and adaptable, with good time management skills and willingness to work evenings and weekends as required by events delivery
• Ability to undertake regular outdoor work, including manual handling and lifting, in a range of weather conditions.

About us

We’re ZSL, an international conservation charity. Through our unrivalled animal experts in our two zoos (London Zoo and Whipsnade Zoo), the work of our pioneering scientists, our dedicated conservationists, our purpose is to inspire, inform and empower people to stop wild animals going extinct. Our vision is a world where wildlife thrives and we’re working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction. 

What do we offer?

Alongside the opportunity to do purpose-driven work that helps create a world where wildlife thrives, you'll enjoy a range of benefits, including:

• Up to 12% contributory pension
• Flexible working options
• 25 days' annual leave plus UK bank holidays, increasing with service
• Enhanced family-friendly policies
• Life assurance from day one (for eligible employees)
• 24/7 Employee Assistance Programme and wellbeing support
• Access to our staff Equality Networks
• Complimentary London Zoo and Whipsnade Zoo tickets, plus retail discounts
• Cycle2Work scheme and interest-free season ticket loans (for eligible London-based employees)

Closing Date: 17th August 2026

We may close this role early or extend the closing date due to the number of applications we receive, so we encourage you to apply as soon as possible.

We anonymise applications until interview stage to ensure a fair hiring process. It’s important to highlight your unique skills, experience, and knowledge. Over reliance on AI-generated content may miss key criteria outlined in the job description and reduce the effectiveness of your application.

Interested?

If you would like to apply and find out more about this position, please click the apply button to be directed to our website. 

This role is subject to standard pre-employment checks, including confirmation of your right to work in the UK. Visa sponsorship is not available for this position.

ZSL recognises that conservation is one of the least diverse sectors, and we actively encourage applications from candidates who identify as part of underrepresented communities. We are committed to building a supportive and inclusive workplace where everyone can thrive and celebrate the value of having a team of employees with diverse skills, experiences, and heritage.

No agencies please.

Job Role: Assistant Retail Manager

Salary: £19,828 per year (full time equivalent £24,785)

Hours: 30 hours per week

Contract type: Fixed-term maternity cover until September 2027

Location: Bath, Walcot Street

Additional information:

• Availability to work flexibly, including weekends

About Alongside:

Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

About the Role:

As an Assistant Manager, you’ll play a key role in the success of our charity shops, ensuring everything runs smoothly day to day. From leading and motivating our fantastic team of volunteers to managing stock and creating a warm, welcoming shopping experience, you’ll be right at the heart of our mission.

If you’re passionate about retail, enjoy working with people, and want to make a real difference by helping us raise vital funds for a great cause, we’d love to hear from you!

Responsibilities include:

• Collaborating with the Shop Manager to meet and exceed income and profit targets by optimising sales, minimising operational costs, and continually seeking innovative ways to enhance to shop.
• Manage donations, including the sorting, pricing and preparation of items for sale and effectively disposing of unwanted items.
• Assisting in the recruitment, training and development of the volunteer team and ensuring the shop has a built-up volunteer base.
• Support the Shop Manager in administrative tasks, including cash handling and banking.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

You can view the full job description by clicking here.

Qualifications / Requirements:

• Experience working within a retail setting.
• A proactive, customer-focused approach to work.

There are many great reasons to join our team!

• Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
• 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
• 30% staff discount at our charity shops
• A generous and competitive pension scheme
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
• Great opportunities for career development and free monthly training sessions from experienced facilitators
• For all the fantastic and valuable work, you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out