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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced and enthusiastic Physical Activity Instructor to join our Health & Wellbeing team at Enable!
About Us:
Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.
At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:
Benefits:
Reports to: Mental Health Programme Lead
Based: Putney, Roehampton & Richmond, with cover in Wandsworth when required
Salary: £31573.08 per annum (Pro Rata)
Contract: 3 months fixed term (with possibility of extension)
Work Arrangement: 10 hours per week
DBS: Enhanced
Role Overview:
Reporting to the Mental Health Programme Lead, the post-holder will be responsible for delivering a 10 week, 1:1 personal training programme to clients with severe mental health illnesses (SMI) which can include: Bipolar, Schizophrenia, Severe Clinical Depression. The post-holder will be responsible for attending initial and final assessment meetings either side of the 10 week programme for each client assigned to them as part of the Active Wellbeing programme.
The post-holder will also be responsible for supporting the Mental Health team with basic administrative tasks when sessions are not able to be delivered, which can include, but are not limited to, processing referrals, supporting engagement activities and organising assessments.
The Health and Wellbeing Team are a passionate group of health professionals who empower people to make lasting changes to their health and wellbeing and improve their quality of life. We put the person at the centre of everything we do, building innovative initiatives that tackle barriers to improving health. We are experts at reducing health inequalities, real or perceived, and creating lasting changes.
Main Duties/Responsibilities:
The successful candidate will have
This is an exciting opportunity to be a part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts.
Enable is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. To find out more on our approach to Equality, Diversity and Inclusion, please visit our website.
We are looking for a motivated and forward-thinking Operations Manager to lead our Victim Support Services across Warwickshire. This role is to provide maternity cover for a period of 12 months.
It is currently home based with an expectation to work from different office bases alongside team members when required as well as regular travel across Warwickshire to attend a range of in-person multi-agency operational and strategic meetings.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
About the Role
As an Operations Manager you will lead and manage the delivery of victim services supporting adults, children and young people, including specialist DA support for children and our Restorative Justice team. You will ensure the provision of high-quality services, as well as compliance with contractual and organisational standards, and supporting the Area Manager to identify opportunities for service development.
Key Responsibilities
The role includes an additional £2,000 allowance for managing multiple service types or specialist services with distinct funding streams.
About You
Ideally, you will be someone who thrives in a fast-paced environment, confidently managing a busy workload while building strong relationships with partner agencies. You'll bring proven leadership experience and a talent for inspiring others, along with the ability to drive positive change and make a real impact.
We are looking for someone with a strong understanding of government policy relating to victims and the Criminal Justice System, and an awareness of the impact crime has on victims and witnesses. You will share our commitment to organisational values, equality, inclusion, and a shared sense of purpose in everything we do.
You will need:
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
About Us
We are a world-class visitor attraction and leading science research centre. We use the Museum's unique collections and our unrivalled expertise to tackle the biggest challenges facing the world today. We care for more than 80 million objects spanning billions of years and welcome more than five million visitors annually and 16 million visits to our website.
Today the Museum is more relevant and influential than ever. By attracting people from a range of backgrounds to work for us, we can continue to look at the world with fresh eyes and find new ways of doing things.
We employ 1100 staff in a variety of roles, all united by our vision of a future where people and planet thrive. We need everyone to have the passion and drive to help us with our mission to create advocates for our planet and inspire millions to care about the natural world.
Diversity and inclusion matter to us.
Our vision is of a future where both people and the planet thrive. Diversity is one of our core values and we strive to build a workplace where everyone feels a sense of belonging. All new staff who join us learn about the importance of diversity and inclusion to the Museum and how to contribute to creating an inclusive environment.
We know we have more to do, but we are committed to ensuring that everyone who works at the Museum feels they can thrive and feel valued and respected.
About the role
As Social Media Video Producer, you’ll be at the heart of one of the UK’s most exciting social media teams, specialising in short-form video content that brings the Natural History Museum’s extraordinary collections, science and stories to life. Your work will spark curiosity about nature and inspire audiences to visit the Museum and take positive action for our world, ultimately helping us achieve our mission of creating advocates for the planet.
This is a specialist role focused on the creation, filming and editing of short-form video content, including for TikTok, Instagram and Facebook Reels, YouTube Shorts and emerging platforms. You’ll be a native short-form creator – someone who lives and breathes the platforms, understands what makes thumb-stopping content, and can turn a fascinating specimen or nature fact into compelling, shareable video content, often at speed.
A typical week will see you filming and editing short-form video on your phone daily using native editing tools (e.g. TikTok editor, CapCut) and Adobe Premiere Pro, responding to trends in real time, pitching creative video ideas, and collaborating closely with the Social Media Executives and Social Media Manager to deliver a bold and impactful content calendar. You’ll also work alongside our Studios team on opportunities to adapt or complement longer-form video content.
You will apply your video skills to tell the amazing stories behind our fascinating collection of over 80 million objects, our 150-year history and our 350+ in-house scientists working to better understand nature and enable a future where people and planet thrive.
This role reports to the Social Media Manager and is part of the wider Digital Content team. It will require occasional weekend or evening work (for example when covering special events or breaking news moments) and may offer the opportunity for some travel, including to our sites at Tring and Reading. You’ll benefit from flexible working (with at least two days per week in the office), training and development opportunities, and the chance to work at the UK’s favourite museum where social media video is recognised as a strategically important and rapidly growing part of how we connect with audiences worldwide.
About you
You're a short-form video specialist who lives and breathes social media — someone who instinctively knows what will stop the scroll, can read a trend before it peaks, and makes fast creative decisions without losing sight of quality. You have a strong portfolio of short-form video work for brands on TikTok, Instagram Reels, YouTube Shorts or equivalent, and you're expert at filming and editing on mobile using native tools. You have an instinctive feel for pacing, sound and visual storytelling — and ideally, you're as comfortable in front of the camera as behind it.
You can demonstrate a mix of brave creative instincts and editorial judgement. You'll find the compelling angle in a potentially complex story and translate it into content that's genuinely engaging, accurate and responsible. You're not afraid to take risks, bring humour and emotion to your work, and pitch bold ideas — but you're also organised, collaborative and able to manage multiple projects to tight deadlines. You're excited about the opportunity to build strong relationships with scientists, curators and colleagues across a range of teams that result in great content. And, you're comfortable using performance data not just to understand what works and doesn't (and help colleagues understand the same), but to shape what you do next to maximise engagements and views across our social channels.
We're looking for someone who really cares about what the Natural History Museum stands for. Whether it's showing Hope the whale being hoovered, answering fan questions and requests in comment reply videos, or coming up with our next viral breakthrough video series, you're motivated by the potential to make millions of people genuinely excited about the natural world.
Thriving at the Museum: the way we work
We are proud to work at the Museum and have identified the qualities we all need to embody to reach our shared ambition. This sits alongside the Museum’s values and forms the framework for the way we work.
Find out more here
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Registered Home Manager
Could you do a job where you change lives?
Are you an experienced leader in residential care?
Do you thrive in a compassionate, faith-driven environment?
Ready to lead a dedicated team towards excellent care? Join us at Bethany House!
Bethany House is a modern, purpose-built 26-bed home just outside Preston, Lancashire, where older people receive compassionate, person-centred care. We’re now looking for a dedicated and proactive Registered Care Manager to lead our caring and committed team. View our wonderful home here.
This role is more than just a job – it’s a calling. We seek a manager, leader, nurse manager or deputy manager who aligns with our evangelical Christian ethos to continue our tradition of faith-led care for our residents. Find out more about how we care for our residents here: https://youtu.be/Po6md7pq7nI
As part of Pilgrims’ Friend Society, we are driven by a mission to serve and enrich the lives of older people through person-centred care within a nurturing Christian community.
Have a watch here of what it means to work in a Christian Care Home https://youtu.be/uCa1_BtS34w
What You’ll Do:
What You’ll Bring:
Hours:
Full-time, 40 hours per week, with occasional weekend, bank holiday, and on-call cover as required.
Why Join Us?
Apply today to make a lasting impact on the lives of our residents in a role filled with purpose and fulfilment. Bethany House is waiting for you!
Please note: This role has an Occupational Requirement to be filled by an evangelical Christian under the provisions of the Equality Act (2010).
We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are underrepresented on our senior management team at present.
Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested.
The Role
Are you a creative, data-driven marketer with a passion for developing and delivering marketing campaigns that truly resonate with audiences? Do you thrive in a fast-paced, collaborative environment where your ideas shape commercial outcomes and deliver value to members?
This is a rare and exciting opportunity to join the Law Society as a Product Marketing Executive in our busy Member Communications and Marketing team and play a key role in promoting our premium membership to help the Law Society deliver value to our members and their businesses. This is your opportunity to create compelling campaigns, influence strategy, and elevate our member communications.
You'll help grow our premium membership through individual and corporate uptake and be instrumental in communicating the value and benefits of section membership. You will understand the opportunity and importance of key customer touchpoints throughout the customer journey, be excellent at stakeholder management, adaptable to changing priorities and quick to learn. You will build a deep understanding of our audiences, products and services to develop compelling content and messaging, using existing and new channels to grow awareness, increase reach, build value and generate leads.
You will liaise with key internal stakeholders including our membership operations, membership engagement, brand, social media, content and digital teams and manage the day-to-day delivery of our acquisition and retention activities.
This is an exciting and varied role where your expertise and knowledge will be used to great effect to make a real impact for our members.
What we're looking for
We're looking for a proactive and creative marketer who combines strong organisational skills with a data-driven mindset. You'll be someone who can translate insight into engaging, customer-focused campaigns, while managing multiple priorities and deadlines with confidence. A natural collaborator, you'll build strong relationships across teams and bring excellent communication skills, attention to detail, and a commitment to delivering high-quality work. Above all, you'll be a self-starter who takes initiative, embraces feedback, and thrives in a fast-paced environment where you can make a real impact.
What's in it for you
You'll be part of a high performing marketing team where you'll be shaping your own creative campaigns, sharpening your skills in data-driven marketing, and working with a diverse range of stakeholders. You'll be joining a strong brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of trust, clarity, excellence and respect.
Housing Interventions Officer - Custody Based - HMP Parc
Location: Bridgend
Salary: £26,000 per annum
Vacancy Type: Permanent
About The Role
Are you a positive, solutions-focused professional with a passion for preventing homelessness and reducing reoffending?
If you’re driven by supporting meaningful change for people involved in the criminal justice system, this could be the ideal role for you.
As a Housing Interventions Officer, you’ll be based primarily at HMP Parc, working side-by-side with Probation resettlement colleagues and directly with men in custody and on release. Occasional travel to HMP Cardiff, Swansea, Usk or Prescoed may be required depending on service need.
You’ll deliver housing-focused interventions that prevent homelessness, improve access to accommodation and support successful resettlement into the community.
What you’ll be doing
What we’re looking for
If you’re motivated, resilient and committed to reducing reoffending through stable housing, we’d love to hear from you.
All probation-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 6-8 weeks to complete. Any offer of employment will be conditional upon the successful completion of both checks.
Please note if you have lived overseas within the last 5 years then checks may take longer.
About Us
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits -
To Apply
If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
About Camden People First
Camden People First is a user‑led organisation run by and for adults with learning disabilities. We promote independence, equality, and self‑advocacy across the London Borough of Camden. Our work centres on empowering people to speak up, make their own choices, and influence the services and policies that affect their lives.
This role supports our mission by helping adults with learning disabilities, build confidence, understand their rights, remove barriers and help them to take an active role in their community.
Role Purpose
To provide high‑quality, person‑centred advocacy for adults with learning disabilities, and neurodivergency in Camden. The Community Advocate helps individuals speak up, be heard, access services, challenge unfair treatment, and participate fully in decisions about their lives. The role also strengthens Camden People First’s presence in the community and supports our self‑advocacy groups.
As a Community Advocate, you will empower people to have a bigger voice, to be heard, and to be actively involved in decisions that affect their lives.
You will support individuals with issues including wellbeing and health, housing needs, accessing services, organising and attending meetings, and ensuring their rights are upheld.
Key Responsibilities
Advocacy & Empowerment
Community Engagement
Casework & Representation
Safeguarding & Rights Protection
Administration & Reporting
Internal Relationships
Reports to the Director, with caseload-only supervision by the Volunteer Caseload Supervisor.
Essential Skills & Experience
Desirable Skills
Personal Qualities
Closing Date Friday 19th June. Interviews scheduled for week commencing 29th June.
The client requests no contact from agencies or media sales.
Parent Tutor and Group Facilitator
We are seeking a skilled, committed and creative Parent Tutor and Group Facilitator to deliver meaningful learning that helps parents build confidence, develop skills and achieve positive outcomes.
Position: Parent Tutor and Group Facilitator
Salary: £32,000 Full-Time Equivalent
Location: Islington
Hours: Part-time, 10 hours per week (term time only)
Contract: Permanent
Closing Date: 6 July 2026 at 9.00am
Interview Date: 13 and 14 July 2026
About the Role
This is an exciting opportunity to deliver meaningful learning that helps parents build confidence, develop skills, achieve accreditation where appropriate, and make positive changes for themselves and their families.
Working as part of an experienced and supportive team, you will help develop and deliver creative, responsive learning in a community setting and support parents to collaborate, grow in confidence and take a more active role in shaping their own learning and development.
Key responsibilities include:
About You
We are looking for an empathetic and motivated individual who can work both independently and collaboratively with colleagues and parents.
You will be an experienced facilitator or tutor with the ability to motivate and inspire adult learners in group settings. You will understand how to create supportive environments where people feel heard, respected and able to participate.
You will also have experience of working with individuals from diverse backgrounds, including those who may be experiencing social isolation, poverty, low confidence, poor mental wellbeing, SEND-related challenges, domestic abuse, or other barriers to learning.
About the Organisation
Our client is an award-winning charity that is highly regarded within its local community. The organisation provides relationship-based support to families, working alongside parents from all backgrounds and with children of different ages.
Its ethos is centred on listening carefully, understanding individual challenges and supporting people to recognise their strengths, find their own solutions and build confidence for the long term.
The organisation is committed to safeguarding and promoting the welfare of learners and expects all staff to share this commitment. This post is subject to DBS clearance. Applications from all suitably qualified candidates are encouraged.
Other roles you may have experience of could include: Adult Learning Tutor, Family Support Practitioner, Parenting Facilitator, Community Learning Tutor, Family Learning Coordinator, Parent Engagement Worker, Community Development Worker, Learning and Development Facilitator, Family Support Worker, Education Facilitator.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation. #INDNFP
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Interim Project Manager – Finance Systems (Business Central SaaS Migration)
Location: London (hybrid working)
Contract: Interim (initial 3-6 months)
Day Rate: Competitive
Start Date: ASAP
A well-known and highly respected cultural organisation is seeking an experienced Interim Project Manager to lead a critical finance systems transformation programme.
This is an exciting opportunity to oversee the migration of Microsoft Dynamics 365 Business Central from an on-premises environment to Business Central SaaS (Cloud), ensuring a smooth transition while supporting the organisation through a period of change within the finance function.
The role will initially require a full-time commitment (5 days per week) and will combine project leadership with broader finance support responsibilities. As the project progresses, the requirement may reduce to approximately 3 days per week, with the focus shifting primarily to the successful delivery of the Business Central SaaS implementation.
Key Responsibilities
Candidate Profile
We are keen to hear from individuals who can demonstrate:
Why Apply?
This is an opportunity to play a key role in a technology transformation within a values-led organisation with a strong public profile. You will have the autonomy to shape the project approach, work closely with senior stakeholders and make a lasting impact on the organisation's finance systems and operational effectiveness.
Interim Senior Financial Controller (6-Month FTC)
London | Predominantly On-Site in term time | Start Date: 12 July 2026
An exceptional opportunity has arisen for an experienced Senior Financial Controller to join a highly regarded educational and charitable organisation in central London on a six-month fixed-term contract to provide stability while they recruit permanently.
Reporting to the Finance Bursar you will provide leadership to an established finance team while overseeing the day-to-day financial operations of a complex organisation. This role offers the opportunity to make an immediate impact, ensuring robust financial control, delivering an efficient finance service, and supporting the continued embedding of a recently implemented finance system.
The organisation is seeking an individual who can hit the ground running, provide stability during a busy period and quickly build credibility with stakeholders across the organisation.
Key responsibilities will include:
• Leading month-end and year-end financial accounting processes, ensuring an accurate and timely trial balance.
• Managing financial operations including purchase-to-pay, billing, income collection, cash management and balance sheet reconciliations.
• Supporting year-end audit processes and statutory reporting requirements.
• Ensuring compliance with charity, tax and regulatory requirements, including VAT and Gift Aid.
• Driving continuous improvement across finance systems, controls and processes.
• Leading, coaching and developing a transactional finance team.
• Acting as a key finance business partner to senior stakeholders across the organisation.
The successful candidate will be a fully qualified accountant (ACA, ACCA, CIMA or CIPFA) with substantial financial accounting experience gained within a medium to large organisation. You will have a proven track record of leading teams, improving processes and maintaining strong financial controls within a complex environment.
Experience within the education, charity or not-for-profit sectors would be advantageous, although candidates from other sectors with relevant technical expertise will also be considered.
This is an excellent opportunity for an experienced finance leader who enjoys combining strong technical accounting expertise with team leadership and operational improvement in a values-driven organisation. The role would particularly suit someone who thrives in an environment where they can add immediate value, strengthen processes and support a finance team through a period of transition.
If wanting more details, then please do reach out to Rosemary Pini from Allen Lane for more details.
Digital Communications Coordinator
Location: Hybrid (typically 3 days in the office), central Manchester with occasional travel
Contract: Permanent, full-time
Salary: £25,000 - £30,000
Closing date: 10am, Monday 13th July 2026
About Belong
Belong – The Cohesion and Integration Network is a national organisation working to strengthen social cohesion and integration across the UK. Through research, policy development and place-based programmes, we bring people together, support communities and champion approaches that help create a more connected and less divided society.
Belong is entering an exciting new phase of growth. With a strengthened national profile, an ambitious strategy and a passionate team, we are looking for talented people who share our commitment to creating positive change.
About the Role
As Digital Communications Coordinator, you will play an important role in helping Belong communicate its work, impact and ideas to a growing national audience. Working closely with the Communications & Engagement Manager and wider team, you will support the delivery of digital communications that raise awareness of Belong’s work and strengthen engagement with communities, partners and stakeholders.
This varied role combines content creation, digital communications and audience engagement. You will support social media activity, website content and email communications, helping to ensure Belong’s messages are communicated clearly, consistently and creatively across a range of channels. You will also contribute to communications planning, create digital assets, support website updates and help coordinate newsletters and wider engagement activity.
This is an excellent opportunity for someone who enjoys creating engaging content, bringing ideas to life and working across a range of projects that contribute to positive social change.
About You
You will be an organised and proactive individual with experience managing social media channels and supporting digital communications activities, ideally within a charity, public policy, research or wider social impact environment.
You will have strong written communication skills, excellent attention to detail and the ability to manage multiple priorities effectively. You will be confident creating content for different audiences, using digital platforms and tools, and working collaboratively with colleagues and external partners.
Most importantly, you will be passionate about Belong’s mission and values. You will bring creativity, curiosity and a solutions-focused approach, alongside a genuine desire to learn and develop within a communications and engagement role.
Benefits
30 days’ annual leave per year
Hybrid working (typically 3 days in the office)
Enhanced sick pay
Enhanced maternity and paternity pay
How to Apply
Please click ‘Apply’ to be redirected to our recruitment partner's site, where you can download the Candidate Information Pack and find details of how to apply. As part of your application, you will be asked to answer three questions.
Please tell us about a communications project, campaign or piece of content that you are particularly proud of and the role you played in its success. (max. 300 words)
Please describe a situation where you had to communicate with or engage a range of different audiences to achieve a positive outcome. (max. 300 words)
Belong works with people, communities and organisations from a wide range of backgrounds and perspectives. What values or principles guide how you communicate and engage with others? (max. 300 words)
Deadline: 10am on Monday 13th July 2026
Interviews: 21st or 22nd July 2026 (in-person in Manchester)
For questions or to arrange an informal conversation, please contact Atkinson HR Consulting.
Belong’s Commitment to Inclusion
Belong is committed to equity, diversity and inclusion. We welcome applications from people of all backgrounds and particularly encourage individuals from communities under-represented in the charity sector to apply. Impostor syndrome can disproportionately impact candidates from marginalised groups—if you are unsure whether to apply, we encourage you to do so.
Location: Hybrid / Community based Luton & Hitchin
Hours: 35 hours per week, Monday to Friday
Hearing Dogs for Deaf People is looking for an experienced and enthusiastic Dog Training Instructor in and around the Luton & Hitchin area.
Working as a Dog Training instructor, you will be fully responsible and accountable for overseeing the entire training lifecycle from puppyhood to the moment they qualify as a Hearing Dog. This is a highly rewarding role where you can directly impact a person’s life.
Key Responsibilities
We are looking for a self-motivated and positive individual with practical and theoretical experience in dog training and behaviour, with skills in teaching, mentoring and coaching people.
The ability to develop and train dogs using the skills of our volunteers is essential so we are looking for someone who finds value in working with both people and dogs and is driven by the overall goal to help train more dogs for deaf people
You will need:
If this sounds like you, then we would love to hear from you.
About Hearing Dogs for Deaf People
National charity Hearing Dogs for Deaf People, trains dogs to transform the lives of deaf people and provides hearing loss services – because nobody with hearing loss should feel alone.
Benefits
For further information and to apply, please visit our website via the apply button.
Closing date: 1st July 2026.
Please note: This post is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 due to its duties involving the protection of children and/or adults at risk. Applicants are therefore required to disclose all spent and unspent convictions, cautions, warnings, and reprimands, as well as any relevant non-conviction information. The successful candidate will be required to undertake a Disclosure and Barring Service (DBS) check in accordance with the Police Act 1997 (Part V).
Age UK Bromley & Greenwich is an independent local charity supporting older people across both boroughs. We work to enable, support and connect older people, promote independence and wellbeing and ensure their voices are heard.
We are looking for an Information & Advice Triage Worker to be the first point of contact for older people, carers and their families seeking support.
About the role
This role is central to our Information & Advice service. You will provide high-quality initial information and guidance, assess urgency and risk, and ensure people are directed quickly and appropriately to advice services, support services or partner organisations.
You will often be the first person someone speaks to, so a calm, empathetic and professional approach is essential.
Key responsibilities
Act as the first point of contact for enquiries, mainly by telephone, with some face-to-face and email contact
Provide accurate information on issues affecting older people including benefits, housing, care, health and local services
Carry out structured triage to identify needs, priorities and risks
Manage expectations clearly and sensitively
Identify safeguarding concerns and follow organisational procedures
Make timely referrals to internal services and external partners
Maintain clear professional boundaries while offering a warm, person-centred response
Record all contacts accurately and promptly on the organisation’s CRM system
Maintain clear, concise and professional case notes
Ensure confidentiality, consent and data protection requirements are met
Work closely with advisers, service coordinators and partner agencies
Take part in team meetings, supervision and training
Keep knowledge up to date on welfare benefits, services and local provision
Promote Age UK Bromley & Greenwich services positively and professionally
About you
Essential
Experience in frontline information, advice, triage or high-volume customer contact work
Confidence handling calls from people who may be distressed, anxious or frustrated
Strong listening and questioning skills
Ability to assess urgency and risk and take appropriate action
Clear verbal and written communication skills
Experience using a CRM or case management system
Good general IT skills including email and Microsoft applications
Understanding of confidentiality, safeguarding and professional boundaries
Awareness of issues affecting older people and carers
Commitment to equality, diversity and inclusion
Empathy, patience and a non-judgemental approach
Desirable
Experience in the voluntary sector or health and social care
Knowledge of welfare benefits, housing or adult social care
Experience of face-to-face advice or reception-based work
Knowledge of local services in Bromley or Greenwich
What we offer
27 days annual leave plus bank holidays (pro rata), including two days over Christmas
Pension scheme with 5% employee and 3% employer contributions
Employee Assistance Programme offering 24/7 support
Supportive team environment with training and development opportunities
If you want to play a vital role in helping older people feel heard, supported and confident accessing the right help, we would love to hear from you.
We're a local charity working in the community to support older people, their families and carers. We want everyone to be able to love later life.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Isabel Hospice as our Individual Giving Retention Officer and help ensure our donors feel valued, connected and inspired to continue supporting compassionate hospice care across eastern Hertfordshire.
About the role
As Individual Giving Retention Officer, you’ll play an important role in helping Isabel Hospice grow sustainable income by strengthening the relationships we have with our individual supporters.
Working closely with the Individual Giving Manager, you’ll support the delivery of engaging supporter journeys across post, email, phone and in-person communications. You’ll help ensure donors receive timely, meaningful thank yous, impact updates and stewardship that show just how much their support matters.
This is a part-time role with a clear focus on activity that makes the greatest difference to supporter retention, repeat giving and long-term engagement. From helping to re-engage donors, to supporting regular giving growth and using insight to improve communications, your work will help local people feel closer to the care they make possible.
You’ll also use CRM data to segment audiences, track supporter behaviour and help develop communications that are personal, relevant and effective. The attached job description highlights the role’s focus on supporter stewardship, regular giving, data insight, cross-team working and excellent supporter experience.
About you
You’ll be organised, proactive and confident communicating with supporters in a warm, professional and empathetic way. You’ll enjoy building positive relationships and using insight to improve how people experience and engage with a charity they care about.
You’ll also have:
It would also be helpful if you have experience in individual giving, supporter journeys or donor retention, as well as experience using a CRM system such as Raiser’s Edge. An understanding of fundraising principles, donor behaviour, UK fundraising regulations and GDPR would also be beneficial.
What we offer
Benefits
If you’re ready to use your communication skills, creativity and supporter care experience to help build lasting relationships with donors, we’d love to hear from you.
We reserve the right to close this job earlier if sufficient applications are received, so please apply early to avoid disappointment.
Successful applicants will be required to undertake a DBS check.
For details of our inclusion statement, please see our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a committed and proactive Safeguarding, Complaints and Assurance Officer to play a vital role in strengthening our organisational governance and ensuring the safety, wellbeing, and satisfaction of the people we support.
This is an exciting opportunity to join our charity at a pivotal time and help shape best practice, champion learning, and support continuous improvement across safeguarding, complaints management, and organisational assurance.
About the Role
As our Safeguarding, Complaints and Assurance Officer, you will:
Safeguarding
Complaints Management
Assurance, Risk & Continuous Improvement
About You
We’re looking for someone who is:
Essential experience:
Desirable experience:
About Life:
Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.
Our services include
Our values
All our work is underpinned by the following universal human values:
Information about the role:
For further information, please see the attached job description.
Please note, driving licence and own vehicle are required.
Salary: £30,000 per annum
Hours: 30 hours per week, minimum of 4 days
Location: Home based
Benefits
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
Safeguarding and Equality
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
The client requests no contact from agencies or media sales.