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Age UK Merton is committed to being an equal-opportunity employer that reflects the diverse communities we serve. We welcome applicants from all backgrounds and experiences-diversity enriches the care we provide to older adults, and it strengthens us as colleagues. Embracing varied perspectives encourages us to think critically, grow continuously, innovate, and adapt together.
Living Well Health and Wellbeing Coordinator Role:
Referrals and assessment
Action planning and support provision
General
Starting Salary: £44,766 - £48,225 (inc London Weighting)
Contract: Permanent
Location: Hybrid working with a minimum of 40% of your time in the Romero House Office.
Job Profile
Based in CAFOD’s Education Section and working closely with staff across the organisation, you will be responsible for the creation and development of high-quality resource materials for Catholic Schools and Youth Programmes.
The resources you create will enhance pupils’ knowledge and understanding of global justice issues, assist schools with CAFOD’s fundraising and campaigning activities, support the Catholic Life and mission of schools and inspire young people to put Catholic Social Teaching into action by working for social justice.
The successful candidate will be an experienced Secondary school practitioner currently working in a Catholic school with secure knowledge of how to engage young people in important issues of faith and social justice.
You will have experience of developing interactive resources and creating and editing video content, with a strong digital mindset and confidence working across a range of digital platforms.
This is a key role which demands creativity, and strong organisational skills.
The role is part of a dedicated team of experienced professionals and reports directly to the Schools Communications Manager.
To read more and apply, please visit the CAFOD Website.
CAFOD is a welcoming, supportive workplace committed to a safe, inclusive culture where everyone is respected. CAFOD will make reasonable adjustments at every stage of the recruitment process to ensure candidates with disabilities or individual needs are fully supported.
Safeguarding for Children and Vulnerable Adults
CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents. This post involves contact with children and young people and applicants will be subject to specific checks related to safeguarding issues. The post holder is required to present or obtain a Disclosure from the DBS (Disclosure & Barring Service).
All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.
CAFOD is the official Catholic aid agency for England and Wales tackling poverty and injustice across the world.
The client requests no contact from agencies or media sales.
This is an exciting home-based role where your work can really have an impact and help transform lives. The role is crucial to Ufi’s ambition to help more people get the skills they need for work by making sure Ufi’s grant giving activities and partnerships are brilliantly supported. Working closely with the Associate Director of Grants you will become part of the engine of our grant funding activity. You will be an integral part of a fast-paced team with a growing national profile and reputation for expertise and excellence in delivery.
We are looking for candidates with a real passion for working in an organisation that has a positive impact on people’s lives, with experience of building strong collaborative working relationships with partners at all levels, with excellent organisational and project management skills, and a good eye for detail and problem-solving. You'll also be able to work flexibly and effectively as part of a small team and develop productive working relationships with a wide range of stakeholders. Most importantly - you will be eager to learn and able to work in an agile team. Ufi VocTech Trust has a vibrant working environment, and we welcome diversity of thought and perspective to help create exciting and innovative projects, ventures investments and partnerships.
The client requests no contact from agencies or media sales.
Barnardo's are recruiting Residential Project Worker to be involved in the delivery of our Residential Service, Linksfield, to support children and young people in a therapeutic and trauma enhanced environment set within our Residential childcare setting.
We are looking for an enthusiastic individual with experience of working with young people and their families preferably within the context of care experienced. They should be passionate about improving outcomes for young people who have been placed in our care and work within a child-centred therapeutic approach underpinned by Dyadic Developmental Psychotherapy principals.
At Barnardo's we believe every child has the right to a fulfilling life, to realise their potential and to have a positive future. Working in partnerships, we focus on building stronger families and improving family connections in line with The Promise.
Hours worked: the FTE hours a week will be worked flexibly across the week. The role will include some sleep in, evening and weekend work.
Where is it based: This is a Aberdeen based job at the Barnardo's residential home.
Please see the attached person and profile specification for the essential criteria relating to this post and the additional information sheet for more specific details and qualification requirements.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
The client requests no contact from agencies or media sales.
We’re looking for a hands‑on Digital Communications Associate to join Ufi’s small, ambitious communications team. This role is suited to someone with a few years’ experience in communications or digital content, who is ready to take the initiative, shape ideas and play an active role in how Ufi communicates its work and impact.
About Ufi
Ufi is a charity on a mission to unlock the full potential of technology to improve skills for work. We deliver grant funding, direct investment and strategic partnership to help develop new vocational technology, increase its adoption and catalyse systemic change to ensure adults across the UK have the skills they need to thrive in work. To date we have provided over £38m in grant funding and direct investment to more than 250 organisations across the UK. As our influence grows, we are looking to develop new ways to strengthen our digital presence and communicate our impact.
As our Digital Communications Associate you'll help us to move faster, amplifying our work and reaching new audiences in smarter, more creative ways.
The role at a glance
We’re looking for a hands‑on Digital Communications Associate to join Ufi’s small, ambitious communications team.
This role is suited to someone with a few years’ experience in communications or digital content, who is ready to take the initiative, shape ideas and play an active role in how Ufi communicates its work and impact. You’ll have more autonomy than a typical entry‑level role, using your judgement to shape content and priorities, with support from a small senior communications team.
A core part of the role is leading our day‑to‑day social media activity – managing our channels, creating engaging content (copy, graphics, video), and helping shape how Ufi tells its story online. You’ll also contribute to wider communications activity across Ufi, from promoting grant funds and ventures activity to supporting major campaigns and our online community.
This is an opportunity for someone who enjoys being close to the work, thinking strategically about digital comms, and working collaboratively in a small team where your judgement and ideas genuinely shape what we do. This is a home‑based role with a high level of responsibility, where your work can have a clear and visible impact.
Follow the link to our website for the full role descripition and recruitment pack.
Benefits
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Talent Set are delighted to partner with our client on a fantastic Senior Individual Giving Executive role. This position offers an exciting opportunity to lead and manage impactful fundraising campaigns, supporting a charitable organisation dedicated to making a difference for children. The role involves strategic campaign planning, budget management, and building strong relationships internally and externally, with a focus on delivering measurable results.
Key Responsibilities:
Person Specification:
What’s on Offer:
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
The Role
This is an excellent opportunity to join a dynamic external affairs team, supporting the coordination of engagement with some of the UK's largest law firms, leading in-house legal teams, and key industry stakeholders.
Working closely with colleagues across public affairs, international, and member communications teams, you will play a key role in delivering a compelling and effective large-firm member offer.
The role offers varied and meaningful engagement with members and stakeholders from across the legal and professional services sector. You will help ensure members' voices are represented within the organisation, while also promoting the valuable resources and support available to them. In doing so, you will contribute to maximising the organisation's influence, visibility, and impact.
This is an exciting and wide-ranging position where your skills, knowledge, and expertise will be used to make a real difference.
What we're looking for
You will be a people-focused team player, with proven experience building and maintaining strong, effective working relationships with a wide range of stakeholders at all levels.
Highly organised and proactive, you will be comfortable working both collaboratively and independently, often managing multiple priorities and meeting tight deadlines.
You will have experience supporting or managing projects and initiatives, ideally within a membership engagement or communications environment. This will include coordinating meetings, tracking actions to completion, and ensuring initiatives progress effectively.
Essential criteria:
Please see the job description for more details.
What's in it for you
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: MK Volunteer Services Managers x 2
Responsible to: Volunteer Manager
Location: Milton Keynes, occasional travel to Aylesbury
Salary: £25,000 - £30,000 (FTE) depending on experience
Hours: 21.6 hours x 2 (Flexible working)
Contract: Permanent Contract x 2
BucksVision is the leading charity supporting people affected by sight and hearing loss in Buckinghamshire and Milton Keynes through a wide range of tailored services and support. We are proud of the wide range of services delivered by our small, dedicated team and fantastic volunteers.
If you thrive where you have clarity of purpose, produce your best work when working in a supportive, collaborative environment, and are motivated by seeing how your contribution makes a positive impact on the lives of people affected by sight loss, you could be just who we are looking for!
We currently have an exciting opportunity for two MK Volunteer Services Managers to join our team, working flexibly from our office in Milton Keynes and from home.
Why are these roles so critical to us?
The MK Volunteer Services Managers will play a pivotal role in recruiting and managing volunteers in Milton Keynes for our social clubs and our home visiting services.
· One MK Volunteer Services Manager will support our existing social clubs, which provide a range of activities and services to people with vision impairment.
· One MK Volunteer Services Manager will support our home visiting services, which include reading, shopping and befriending services to ensure that local people with sight loss are not socially isolated and alone.
Have no doubts, these are roles with significant impact.
Your Responsibilities will include, but not be limited to:
Social Clubs & Events Role
· Supporting the delivery of existing social clubs, including organising activities and coordinating volunteer-led sessions.
· Supporting the planning and delivery of key events across the year (e.g. Volunteer Appreciation, AGM).
· Recruiting and managing volunteers involved in group-based activities.
· Providing administrative support to ensure activities and events are well organised and run smoothly.
Home Visiting Services Role
· Managing referrals and coordinating home visiting services, including reading, shopping and befriending support.
· Matching volunteers with clients appropriately, ensuring a positive and effective service.
· Supporting and maintaining relationships with volunteers and clients.
· Maintaining accurate records and supporting effective use of systems (including Beacon).
Shared Responsibilities (both roles)
· Supporting volunteer recruitment across Milton Keynes.
· Building positive relationships with volunteers, members and local partners.
· Contributing to the ongoing delivery and development of services.
You will spark our interest by being:
· A “People Person”: Having excellent interpersonal skills is crucial. This is a role that relies on working closely with volunteers and local people with sight loss.
· Well-organised and able to prioritise effectively: You will be able to manage a varied workload, balancing competing demands and focusing on what matters most to ensure services run smoothly.
· Community minded: You will be driven by a passion for making a positive impact on the lives of vision impaired individuals in our community, ideally having worked with volunteers to deliver services.
· Connected to Milton Keynes: This role involves working with individuals across the Milton Keynes area. Ideally, you will live in Milton Keynes or nearby, with good local knowledge and connections across the community.
· A confident communicator: You will be comfortable building relationships with a wide range of people, including volunteers, members and partners, and able to handle sensitive or challenging conversations in a calm and professional way.
· Resilient and adaptable: You will be able to manage changing priorities and respond to challenges positively, maintaining a calm and solutions-focused approach
Required Experience
· Experience working or volunteering in the voluntary/community sector – ideally with an understanding of the current challenges in the sector.
· Experience in recruiting, coordinating, or supporting volunteers or growing a team, service or project through community engagement.
· Demonstrable success in building partnerships, networking or stakeholder engagement.
· Comfortable managing projects or local services with limited supervision, ideally in a community-based setting.
· Experience of managing a varied workload and prioritising effectively across multiple tasks.
· Prior experience working with or supporting people with sensory loss would be beneficial, but not essential.
If our purpose excites you, and you feel you have the skills required to excel in one of these roles, we would love to receive an application from you!
We understand that the requirements of job advertisements can, on occasions, appear a bit daunting. Please don’t be deterred from applying if you feel you don’t quite meet them all. Training and development will be provided to support your success.
Please apply with with a copy of your CV and a covering letter explaining why you feel you are a good match for the role. Please indicate in your application which role would be your preference (Social Clubs or Home Visiting Services).
Please note, applications received with no covering letter will not be considered.
The successful candidate must be freely eligible to work in the UK, as we are unable to accommodate sponsorship.
BucksVision is committed to Equality, Diversity and Inclusion and building a diverse community. We welcome applications from eligible candidates regardless of any protected characteristics.
No agencies, please.
The client requests no contact from agencies or media sales.
Job Title: Marketing Officer
Reporting To: Senior Marketing Officer
Salary: £26,846 – £31,439
Hours: 37.5 hours per week*
Location: Alder Hey Children’s Charity, Liverpool/Hybrid working
Job Purpose:
The purpose of this role is to help to shape, support and deliver marketing plans for Alder Hey Children’s Charity for a wide range of stakeholders, reporting to the Senior Marketing Officer This is a broad and varied marketing role which requires creativity, excellent communication and project management skills to help the charity plan and execute its marketing, fundraising and brand campaigns.
Main Duties/Tasks
Marketing Planning, Campaign Delivery & Performance:
Content, Channels & Brand:
Stakeholder Management, Delivery & Operations:
Other Duties
Our Values
Here at Alder Hey Children’s Charity, our values guide the way in which we work. By being courageous, working together, being passionate about our work, and making sure that we are creative in what we do, helps us to deliver the support necessary so that our Hospital can continue to deliver the very best care for our young patients and their families.
Our values are:
Courage: we try new things and take risks to innovate and drive forward new ideas. We have the courage to speak up and take a stance. We are accountable, responsive and responsible. We are unstoppable.
Together: we work together as one team, sharing our knowledge and learning. We work in partnership with patients, families, supporters and colleagues. We are respectful, celebrate diversity and empower each other to achieve our aims.
Passion: we are passionate about what we do and why we do it. We work together to share and grow. We inspire others.
Magic: we are fun, creative and child led. We create special moments, provide little extras and go further for our brave young patients.
____
*In April 2025, the charity adopted a four-day working week policy, meaning staff previously working
37.5 hours a week are now working 30 hours a week to enable a four-day working week. We are confident that by embracing a more flexible and balanced approach to work, we can continue to create a thriving and fulfilling work environment while driving growth and success for our charity.
Note: This job description is intended to outline the general nature and level of work performed by employees within this role. It is not exhaustive and may be subject to change or modification as required by the needs of Alder Hey Children’s Charity.
Alder Hey Children’s Charity will make every endeavour to make any reasonable adjustments for applicants who require assistance in carrying out their duties due to a disability. Alder Hey Children’s Charity is committed to equal opportunities and positively welcomes applications from all sections of the community. Alder Hey Children’s Charity is committed to safeguarding children and vulnerable adults.
The post holder may be required to complete an enhanced DBS disclosure check.
Closing date: Monday 5th May
Interviews: Tuesday 13th May
Your covering letter should answer the following questions:
• Why you are interested in the opportunity?
• How do you meet the person specification?
Covering letters should be no more than one side of A4.
Sue Ryder ensure that everyone approaching the end of life or living with grief can access the support they need.
Last year over 9,400 people were cared for by Sue Ryder’s hospice teams at home or in one of their centres. Their hospices provide expert palliative care and support for people who are living with a life-limiting condition, as well as supporting their families.
“Knowing there were people there 24 hours a day, not just professionals doing a job, but people who genuinely cared, meant everything.” (Family of a patient).
We are looking for a Regional Fundraiser to deliver sustainable funds through a variety of income streams. Are you a passionate person with excellent networking skills, and the ability to develop relationships with people from a wide variety of backgrounds?
This role is an amazing opportunity to make a difference as part of a truly inspirational fundraising team. Could it be the right role for you?
The Role
In this role you will deliver locally tailored activity to grow income and engagement across a variety of income streams. Reporting directly to the Regional Fundraising Team Manager, the main responsibilities include:
The Person
We are looking for someone that has exceptional communications skills, is passionate, enthusiastic and has the ability to develop relationships with people from a wide variety of backgrounds. You must be confident presenting to community groups and networking with professionals.
Previous experience of delivering income in a fundraising role across community, events, corporate or volunteer-led activity would be advantageous. You must be sensitive and empathetic to working in a hospice environment, and any knowledge or understanding of In-Memory and Legacy giving would be desirable.
You must be able to work flexibly including occasional evening and weekends as required.
Why Sue Ryder?
The Wheatfields Hospice is a remarkable place, tucked away in the leafy suburbs of Headingley. It is a tranquil oasis that provides expert palliative care, which is vital for patients and their families when they need it most.
Sue Ryder have been providing expert care for over 70 years. They put people at the heart of the care they provide, and at the heart of the organisation.
This is evident in the friendly, positive welcome they give. The organisational culture provides a wonderful working environment where people feel valued, supported and where everyone adds value! Their commitment to invest in people to support personal development gives this role the opportunity for growth.
The charity’s benefits include:
If this sounds like the opportunity for the next phase of your career, then get in touch! Apply here, or get in contact with Leanne or Jen at Charity Horizons for more information.
Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Jen or Leanne who will be happy to advise on this.
Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.
Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.
To lead charity recruitment because we’re the best at supporting individuals and organisations to achieve their ambitions and drive positive change


Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Music24 is looking for an organised, adaptable Operations Support Officer to help keep our charity running smoothly day to day. You’ll be central to our admin, referral processes, and financial administration—plus light communications and event support.
We’d love to hear from you if you have: experience in admin/operations support, basic bookkeeping/finance admin, strong organisation and attention to detail, and confident communication. If you like a varied workload, please apply - we need you!
Role purpose
The Operations Support Officer is a central support role responsible for the smooth day-to-day running of Music24. The role combines administrative coordination, bookkeeping support, and operational assistance, alongside light communications and event support. You will be a key point of contact for enquiries and referral process, maintaining accurate systems and records; you'll assist with bookkeeping activities, processing invoices and payments; and contribute to our internal and external communications through our social media platforms and website. You will also support a handful of events that the charity runs per year - activites include researching and booking venues, commuications and promotion of events, scheduling volunteers.
Key responsibilities
Essential skills & experience
The client requests no contact from agencies or media sales.
Salary: £32,468
Location: London Diocesan House, 36 Causton Street
Contract type: 3-year fixed term, full-time (35 hours/week)
Closing date: 3 May 2026
Interview date: 12 May 2026
This is a new role within the Diocese of London, supporting the Head of Racial Justice Priority in delivering the Diocese’s Racial Justice strategy. As part of the wider racial justice team, you will contribute to a range of activities including training, audits, data collection, engagement and governance processes.
The role requires strong administrative skills and a working awareness of racial justice issues. You will support the coordination and delivery of programmes, working closely with colleagues across the Diocese to ensure activities are organised, accessible and delivered effectively.
Job Summary
The Racial Justice Officer provides administrative and programme support to the Racial Justice team, helping to deliver key initiatives and priorities. Working with a range of stakeholders including clergy, diocesan teams and external partners, the role supports the smooth coordination and delivery of activities across the Diocese.
Job responsibilities
· Coordinate logistics and provide support for racial justice training programmes, including preparing materials and managing attendance
· Support audits, data collection and reporting to monitor progress and inform decision-making
· Provide administrative support to governance groups, including scheduling meetings, preparing documentation and tracking actions
· Assist with engagement and communication activities such as newsletters, events and case studies
· Maintain accurate records and effective administrative systems to support programme delivery
· Build effective working relationships with internal and external stakeholders
Please refer to the attached Job Description for the full details on the main responsibilities.
Person Specification
· Understanding of racial justice, equality, diversity and inclusion
· Strong administrative and organisational skills, with experience supporting projects or programmes
· Excellent written and verbal communication skills
· Ability to work effectively with people from a wide range of backgrounds
· Empathy with the mission and values of the Church of England
· Right to work in the UK
· The person will not require a DBS check
Please refer to the attached Job Description for the full details on Person Specification.
About the London Diocesan Fund
The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England. The Diocese of London comprises of c400 parishes north of the River Thames and within the M25 motorway.
The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund, we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people.
Equality, Diversity, and Inclusion
The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community.
We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation.
Safeguarding
The Diocese of London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.
Benefits of working with us
The LDF offers a supportive working environment, opportunity for career development and the following financial benefits:
To apply:
Submit your application and CV online via Pathways. Please refer to the person specification and JD when you’re answering the application questions.
For more details, please see the full Job Description and Person Specification or visit the LDF Careers Page.
For every Londoner to encounter the love of God in Christ



The client requests no contact from agencies or media sales.
The Vacancy
Are you passionate about building modern, secure, user‑centred digital services? Do you enjoy leading talented people, shaping product strategy and delivering applications that truly meet the needs of users? If so, we’d love to hear from you.
The Methodist Church’s Connexional Team is looking for an IT Product & Applications Manager to lead the full lifecycle of our key applications and products — including Dynamics 365, Power Platform solutions and a significant PHP/SQL application.
This is a hands-on role and a fantastic opportunity to make a meaningful impact in a values‑driven organisation committed to service, integrity, learning and inclusion.
As our IT Product & Applications Manager, you’ll:
About You
We’re looking for someone who
We welcome applicants from all backgrounds and life experiences. If you meet most of the requirements, we encourage you to apply; transferable skills and experience will also be taken into consideration.
Location: London WC1H. Based in the heart of Bloomsbury, this position is easily commutable via Euston Square, King’s Cross, and Russell Square stations.
Hybrid Working: For office-based roles, a hybrid working pattern may be possible, typically 3 days in the office and 2 days working remotely, in accordance with the team and organisation needs. Hybrid working will be supported wherever possible and is dependent on the postholder having a safe, secure, and effective remote working environment. Where this cannot be accommodated, the role will be office-based.
Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing, a work-life balance augmented by:
The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from all backgrounds, including Black, Asian and other Minority Ethnic groups.
How to Apply
Please submit a completed online application form on our website.
Informal Enquiries
For an informal conversation about the role, please contact Andrew Webb, Director of IT. Contact details on our website.
For questions or reasonable adjustments during the recruitment process, please contact our HR team.
Key Dates
The closing date for applications is: 5 May 2026
Interviews will be held on: 18 May 2026
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Age UK Lambeth’s vision is to work closely with residents, closely to where they live, remain relevant and to respond locally to rising needs. We want to ensure that we are easy to access, working with local communities and providing the best support we can. The MYcommunity Gateway Team provides support across Age UK Lambeth’s three Neighbourhoods: North, South and Central.
Age UK Lambeth and the MYcommunity Gateway team have partnered with Lambeth Adult Social Care in response to the redesign of their Initial Contact Service. Age UK Lambeth provides a busy, in-demand helpline to all new callers to Lambeth Adult Social Care. The helpline provides a triage service, dealing with enquiries, providing individuals the opportunity to discuss their issues and be provided with advice, information and guidance and potentially signposted to a range of services to provide them with support. Where appropriate, referrals are made to ASC for an assessment.
Call operation times will be Monday – Friday 9am to 5pm, excluding bank holidays.
The service works closely with Lambeth Adult Social Care and we have a base working alongside them at the Civic Centre in Brixton. Staff work hybridly, with the opportunity to work from home at least two days per week.
What you’ll be doing?
The Helpline Worker will answer Lambeth Adult Social Care’s telephone line where the caller has selected a new caller to the service.
Answer a range of queries and offer reassurance to all callers.
Refer clients to Adult Social Care for an assessment where appropriate.
Refer clients into external and partner services to provide support and refer clients to other Age UK Lambeth services.
What you’ll benefit from
Flexibility - this is a full-time role Brixton based - close to good transport and vibrant town centre
Generous pension provision - 7% employer contribution
26 days holiday a year rising to 31 days after 5 years
A great staff team
Opportunity for this role to be full time or part-time/ job share - please indicate in your cover letter which you'd be interested in
Interviews will be taking place on Wednesday 13th May (in-person - in Brixton, London)
Using Quick Apply please upload your CV, a brief cover letter and answer the 4 questions (in no more than 250 words per question).
Note: We want to hear your voice throughout the questions. Although AI tools can be helpful an over-reliance on them can lead to generic submissions that fail to showcase your unique skills. We strongly encourage personalised answers so we get to know the real you and your understanding of the role
The client requests no contact from agencies or media sales.