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Creating Hope Together

Creating Hope Together is Scotland's suicide prevention strategy and action plan (2022–2032), published by the Scottish Government and COSLA. Its vision is to reduce the number of suicide deaths in Scotland while tackling the inequalities that contribute to suicide, so that any child, young person or adult who has thoughts of taking their own life, or who is affected by suicide, gets the help they need and feels a sense of hope.

All of the work is delivered in line with the strategy's guiding principles: putting inequalities and diversity first; co-developing our work with people with lived and living experience; embedding Time, Space, Compassion; keeping the voices of children and young people central; connecting people across sectors to learn together; reducing the stigma of suicide; and ensuring our work is evidence-informed.

The role

This is a new role, hosted by Change Mental Health on behalf of Suicide Prevention Scotland, created to support delivery of Outcome 3 of Creating Hope Together: that everyone affected by suicide is able to access high quality, compassionate, appropriate and timely support.

The postholder will work alongside colleagues in the delivery collective - primarily the Time Space Compassion (TSC) Lead and the Children and Young People (CYP) Lead - to support delivery of a range of actions across the Delivery Plan. In practice this means helping partners in community, primary care, unscheduled care and mental health settings to put person-centred, compassionate approaches into everyday practice; growing the reach of Time, Space, Compassion across Scotland; and strengthening support for children and young people at higher risk of suicide.

The role focuses on enabling practical change in real-world settings through strong partnerships, effective communication, and the thoughtful use of learning and evidence to support continuous improvement. It sits within a small, collaborative team and works across a wide network of national and local partners, including NHS Boards, local authorities, third sector organisations, the Lived and Living Experience Panel (LLEP) and the Youth Advisory Group (YAG).

Key Responsibilities

Support delivery of implementation and improvement resources in practice

- Support partners to work at a national and local level to embed person‑centred, compassionate approaches to supporting people affected by suicidal thoughts and behaviours.

- Work with partners and draw on the latest evidence, best practice and a range of experts, to identify and respond to barriers and enablers to implementation

- This includes supporting the adaptation and implementation of national improvement and implementation resources, with a particular focus on:

o The roll out of the Enabling Conversations Toolkit for children and young people, in the CYP sector

o The Time Space Compassion approach, including work to support the implementation of personalised risk management approaches in community and clinical settings.

Build and maintain stakeholder relationships

- Develop and maintain relationships with strategic, community and lived experience partners at both national and local level, holding a portfolio of implementation partnerships.

- Represent the work of Suicide Prevention Scotland in multi-agency partnerships and networks, building trust, setting realistic expectations and delivering reliably.

- Work in close partnership with colleagues across the delivery collective to ensure a coherent, joined-up approach across Outcome 3 and the wider delivery plan.

Lead communications and knowledge sharing

- Develop and deliver engaging, accessible communications that promote learning and support the spread of our resources and projects.

- Use digital channels and networks to share insight and good practice.

- Create content that is trauma-informed, inclusive and practice-focused.

Support evaluation and continuous improvement

- Work with local and national partners to develop and implement proportionate evaluation activity that identifies impact, learning and opportunities for improvement.

- Synthesise and share learning to inform the future development of our resources, including producing clear, accessible written summaries.

Project coordination and management

- Support national and local partners to plan, coordinate and administer implementation activity, maintaining project plans, milestones and risk registers.

- Monitor progress against delivery plan milestones and prepare updates and reports for governance groups.

- Support budget tracking and ensure value for money.

General Duties:

- Act in accordance with Data Protection legislation. Ensure all records, personal, staff and client data are managed in line with Data Management and Information Governance policies.

- Comply with legal and regulatory requirements such as provisions set out in the Health and Safety at Work Act 1974.

- As with all employees, workers and volunteers; to encourage people to join Change Mental Health as a member, donor or activist.

- To act in accordance with the charity's Health & Safety and Safeguarding policies and to notify your line manager promptly if there are any concerns.

- To participate in regular supervision and appraisal and undertake any relevant training as appropriate to the role.

- To work in accordance with the charity's national policies and local operating procedures and those of external regulators or professional bodies.

- Undertake other related duties in line with the scope and purpose of the role, as agreed with the line manager.

Essential Criteria:

- A track record of delivering change and of working in multi-agency stakeholder partnerships and groups.

- The ability to build understanding quickly and become effective in the role at pace.

- The ability to build and maintain trust – setting realistic expectations and delivering reliably, with an approach that balances ambition with pragmatism.

- The ability to find a way through complex topics and situations, prioritising the most important tasks to make the best use of time.

- A strong commitment to compassionate, person-centred ways of working, and to ways of working that can be applied in day-to-day practice.

- The ability to apply group learning principles to support collective improvement and development.

- Excellent communication and facilitation skills, including the ability to produce sensitive, trauma-informed and equity-focused materials and session plans.

- Strong organisational and project coordination skills, with the ability to manage multiple workstreams and meet deadlines.

- A commitment to co-production with people with lived and living experience, and to tackling the inequalities that contribute to suicide.

- Willingness and ability to travel across Scotland, with occasional overnight stays.

Desirable Criteria

- Experience of working in suicide prevention, self-harm or mental health, particularly with children and young people.

- Experience of supporting the implementation of practice resources and improvement programmes across multiple settings.

- Knowledge of the Time, Space, Compassion approach and/or the NCISH recommendations and patient safety toolkit.

- Understanding of the health, local government and third sector landscape in Scotland, including NHS Boards, community planning and national policy.

- Experience of evaluation, quality improvement or implementation science approaches.

This job profile and list of duties is not exhaustive and serves only to highlight the main requirements. The line manager may stipulate other reasonable requirements and projects commensurate with the general profile and grade of the post.

All successful candidates will require a PVG Membership. Please be aware that it is classed as an offence if you apply for this role and are barred from engaging in regulated activity relevant to children or vulnerable adults.

Benefits:  

· 24/7 access to an award-winning Employee Assistance Programme providing free legal, financial, and medical advice as well as support with life’s challenges.

· A 35-hour working week, enhanced sick pay & season ticket loan.

· A great work life balance with flexible and blended working environment.

· Access to purchase a Blue Light Discount Card

· Cycle to Work Scheme

· Enhanced sick pay and leave entitlements.

· Generous 37 days’ holiday.

· Paid Mental Wellbeing days.

· Professional development including funded opportunities.

Payroll Manager

We are seeking an experienced and detail-oriented Payroll Manager to lead and manage the end-to-end payroll function across a large national organisation. This is a home-based role with occasional travel as required.

Position: 6780 Payroll Manager

Location: Remote

Hours: Full time, 37.5 hours per week, Monday - Friday 9am-5pm. Flexibility is required around payroll processing dates each month

Contract: Permanent

Salary: £47,806

Closing Date: 05/08/2026. We reserve the right to close this vacancy early, if enough suitable applications are received.

The Role

As a Payroll Manager, you will take ownership of the full payroll lifecycle for a workforce of approximately 1,500–2,000+ employees, ensuring an accurate, compliant and timely payroll service.

You will lead a small payroll team, working closely with Finance and HR to ensure strong governance, reporting and continuous improvement across payroll operations.

As a Payroll Manager, you will:

• Lead the delivery of end-to-end payroll processing across monthly cycles
• Ensure payroll is accurate, compliant and delivered on time
• Manage payroll reconciliations, reporting and audit requirements
• Oversee complex payroll elements including statutory payments, deductions and variable pay
• Lead, coach and develop a team of Payroll Officers
• Act as a key point of contact for senior stakeholders across Finance and HR
• Provide payroll insights and reporting to support financial planning and decision-making
• Identify and implement improvements to payroll processes and systems
• Support system optimisation and work towards reducing manual processes
• Ensure submissions to HMRC and pension providers are accurate and timely

About You

Ideally, you will have significant experience managing payroll operations within a medium to large organisation, along with strong leadership and technical expertise.

You will be confident working in a complex, fast-paced environment and able to balance multiple priorities while maintaining high levels of accuracy and compliance.

You will need:

• Proven experience managing payroll for a large workforce (1,000+ employees)
• Strong knowledge of UK payroll legislation and compliance requirements
• Experience leading and developing payroll teams
• Strong stakeholder management and communication skills
• Experience working in a controlled or audit-focused environment
• Experience using payroll and HR systems (e.g. IRIS, Cascade or similar)
• A proactive approach to improving processes and systems

Experience within the charity sector or working in a complex, multi-site organisation would be advantageous.

In Return…

Benefits include:

• Flexible Working Options: Including hybrid working.
• Bonus: £500 bonus paid on successful completion of probationary period (pro-rata for part time roles)
• Generous Annual Leave, plus an extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments and exclusive discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance and Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression and Practice Support: Clinical supervision and group reflective practice

About the Organisation

This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales.  They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences.

The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process.

You may have experience in areas such as Payroll Manager, Payroll Officer, Payroll Assistant, Finance Officer, Office Manager.

Please note this role is being advertised by NFP People on behalf of our client.  #INDNFP

Job Title: Senior Campaigns Officer (x2 new roles available)

Salary: £33,000 - £37,000 per annum

Contract: Permanent, full-time (35 hours)

Location: We fully support flexible working, from our superb offices in Holborn and from home. We do require staff to spend 20% of their time in the office. This is subject to role requirements.

About us

Do you want to change healthcare for the better?

Join the Royal College of Surgeons of England (RCS England) and you will be part of a professional membership organisation and registered charity that is committed to advancing surgical care.

We provide world-class education, assessment and development to 30,000 surgeons and dental surgeons at all stages of their career. Our vision is to see excellent surgical care for everyone. We do this by setting professional standards, facilitating research and championing the best outcomes for patients.

The College is entering an important new chapter, with a new corporate strategy and strengthened Policy and Campaigns functions designed to deliver focused, impactful and outcomes-driven influencing activity. Our campaigns help improve surgical care, influence health policy and support surgeons to deliver the best possible care for patients.

About the role

An excellent Senior Campaigns Officer is required to help deliver high-impact campaigns focused on improving surgical care, influencing health policy and driving meaningful change for surgeons and patients.

Working closely with the Campaigns Manager, and collaboratively with colleagues in marketing, policy and social media, you will use your own communications and public affairs judgement to support integrated campaigns designed to influence governments, NHS bodies, regulators and wider healthcare stakeholders.

The role will suit someone with strong political awareness, excellent communication skills and the ability to translate complex policy issues into compelling campaign activity. You will thrive in a fast-paced environment, spotting opportunities to influence debate and helping deliver campaigns that achieve real- world impact.

It is a varied and rewarding role in a supportive team, with the opportunity to contribute to campaigns on issues that matter to surgeons, the wider surgical team and patients.

Responsibilities

• Support the planning and delivery of high-impact campaigns aligned to the College’s influencing priorities.
• Translate policy, evidence and insight into clear, compelling campaign messaging and calls to action.
• Work collaboratively with marketing, policy and social media colleagues, using communications and public affairs judgement to deliver integrated influencing activity.
• Support member engagement and mobilisation activity where appropriate.
• Monitor political, policy and media developments, identifying opportunities to advance the College’s position.
• Build productive relationships with external stakeholders, partner organisations and colleagues across the College.
• Use insight, evaluation and campaign performance data to support continuous improvement and demonstrate campaign impact.
• Represent the College in a professional manner in relation to your responsibilities and ensure your own continuing professional development.
• Undertake such duties appropriate to the grade, as required by the Head of Campaigns and Press or Director of Communications.

About you

• Experience delivering campaigns, advocacy or influencing activity within policy, public affairs, healthcare, charities, membership bodies or related environments.
• Strong understanding of the UK political and health policy landscape.
• Excellent written and verbal communication skills, with the ability to develop persuasive messaging for different audiences.
• Ability to translate complex policy or evidence into clear and engaging campaign activity.
• Strong organisational and project management skills, with the ability to manage competing priorities at pace.
• Collaborative and confident working style, with strong stakeholder engagement skills.
• Awareness of how digital channels and campaigning tools can support influencing activity. • Interest in surgery, healthcare policy and the work of a professional membership body.

What’s in it for you?

• 27 days paid holiday + bank holidays and up to 4 college closure days over the festive period & other leave entitlements (carers leave, fertility treatment leave, etc.)
• Hybrid and flexible working. We require staff to spend a minimum of 20% of their time in the office, subject to role requirements.
• Enhanced contributory pension scheme
• Equal access to enhanced parenthood leave
• A range of staff and peer networks
• Employee health and wellbeing committed (Healthcare cash plan, menopause friendly, disability confident employer, mental health first aiders, EAP etc.)
• Retail discount platform
• Sabbatical and volunteering opportunities
• Variety of learning and development opportunities

Interested Candidates:

If you wish to apply or if you have any questions about this position, please email your CV

together with a cover letter.

Any personal data collected from you, or that you provide to us, will be processed by us in accordance with our recruitment processes. If unsuccessful in your application, your information will be held by us on our database for a period of 6 months before deletion. If you would like your information removed sooner, please contact RCSHR.

Closing date: Friday 31 July 2026

The Royal College of Surgeons of England is an Equal Opportunities Employer. We are open to all talent and we actively ensure that all qualified applicants will receive equal consideration for employment without regard to age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

The Royal College of Surgeons of England is committed to protecting your privacy. We are registered as a data controller with the Information Commissioner’s Office (ICO). All College employees are responsible for records held, created and used as part of their work for the College including patient/client, corporate and administrative records. Records are managed according to the requirements of the Data Protection Act 2018 and ensure confidentiality. The College ensures that staff are trained to handle the information you submit to us with care and discretion, seeking advice where necessary. 

Department: Safeguarding
Reports to: Head of Safeguarding
Location: Archdiocese of Southwark
Contract: Full-time / Permanent
Salary: £50,000 

Purpose of the Role

The Safeguarding Manager plays a key leadership role within the Archdiocese Safeguarding Service, supporting the Head of Safeguarding in the delivery and development of a safe, responsive and professional safeguarding function across the Diocese.

The postholder will provide operational management, administrative support, case supervision and guidance, ensuring safeguarding concerns and allegations are managed effectively, compassionately, and in accordance with statutory guidance, national and Archdiocese safeguarding policies, and procedures.

The Safeguarding Manager will help promote a culture of safeguarding across archdiocesan communities, ensuring that children, young people and adults at risk are protected and supported.

Key Responsibilities

Operational Safeguarding Management

• Support the Head of Safeguarding in the day-to-day management of the archdiocesan safeguarding service.
• Oversee the triaging, recording and supervision of safeguarding concerns, allegations, disclosures and referrals across the Diocese.
• Ensure safeguarding casework is managed consistently, appropriately and within required timescales.
• Set actions and monitor completion.
• Complete case work when required.
• Monitor lessons learnt and complaints to ensure quality assurance and learning.
• Support the recruitment and management of Parish Safeguarding Recruitment (PSR’s)
• Provide advice and guidance to clergy, parish safeguarding representatives, archdiocesan staff and volunteers on safeguarding matters and safer recruitment process.
• Manage invoices and budget requirements.
• Monitor safeguarding practices and contribute to quality assurance and continuous improvement.

Supervision and Team Leadership

• Record, triage, allocate and oversee safeguarding caseloads within the team.
• Foster a collaborative, reflective and trauma-informed safeguarding culture within the team.
• Assist in recruitment, induction and training of safeguarding volunteers (PSR’s).
• When required, support Head of Safeguarding in supervision and guidance for the safeguarding office.

Case Management and Risk Assessment

• Support complex safeguarding investigations and risk management processes.
• Participate in safeguarding meetings, strategy discussions and case conferences where required.
• Ensure accurate, confidential and timely safeguarding records are maintained.
• Contribute to the development and monitoring of safeguarding plans and risk assessments.
• Escalate high-risk or sensitive matters appropriately to the Head of Safeguarding.

Partnership Working

• Develop and maintain effective working relationships with statutory agencies, including social care, police, probation and health services.
• Liaise with national Catholic safeguarding bodies and other dioceses where appropriate.
• Support parishes and archdiocesan organisations in implementing safeguarding policies and safer working practices.

Training and Safeguarding Culture

• Support the delivery and promotion of safeguarding training throughout the archdiocese.
• Encourage awareness of safeguarding responsibilities among clergy, volunteers and staff.
• Contribute to safeguarding audits, inspections and policy reviews.
• Support the quarterly safeguarding sub-committee and Trustee meetings.
• Promote best practice and ensure compliance with national safeguarding standards and Church requirements.

Policy and Compliance

• Ensure diocesan safeguarding practices comply with:
  • National safeguarding legislation and guidance
  • Catholic Church safeguarding policies and procedures
  • Data protection and confidentiality requirements
• Contribute to policy development and service improvement initiatives.

Person Specification

Essential Qualifications

• Professional qualification in safeguarding and/or relevant experience in social work, safeguarding, social care, psychology, counselling, police or a related field.
• Evidence of continuing professional development in safeguarding practice.
• Experience in triaging and risk assessment.
• Experience in quality assurance and continuous improvement.

Essential Experience

• Significant experience of safeguarding children and/or adults at risk.
• Experience of managing complex safeguarding cases and risk assessments.
• Experience of supervising or managing staff within safeguarding/social care/police setting.
• Experience of multi-agency working with statutory and voluntary organisations.
• Experience of handling sensitive and confidential information appropriately.

Essential Knowledge

• Strong understanding of safeguarding legislation, statutory guidance and best practice.
• Knowledge of risk assessment and case management processes.
• Understanding of safeguarding within faith-based or voluntary sector settings.
• Awareness of the structure and mission of the Catholic Church and sensitivity to its pastoral context.

Essential Skills and Attributes

• Strong leadership and people management skills.
• Excellent communication and interpersonal abilities.
• Ability to manage competing priorities and make sound professional judgments.
• High level of emotional resilience, professionalism and integrity.
• Ability to work collaboratively and maintain appropriate professional boundaries.
• Competent IT and case recording skills.

Desirable

• Practising Catholic or understanding of Catholic pastoral structures and ministry.
• Experience working within a church or faith-based safeguarding environment.
• Training qualification or experience delivering safeguarding training.

Core Values and Expectations

The postholder will:

• Uphold the mission and values of the Catholic Church.
• Demonstrate a commitment to safeguarding and promoting the welfare of children and adults at risk.
• Treat all individuals with dignity, compassion and respect.
• Maintain confidentiality and professional integrity at all times.
• Work in a manner consistent with national and archdiocesan policies and Catholic social teaching.

Safeguarding Statement

The Archdiocese of Southwark is committed to safeguarding as an integral part of the life and ministry of the Church. The successful candidate will be required to undergo appropriate safer recruitment checks, including an enhanced DBS check and references.

Application Information

For further information about the role, please send a supporting statement Highlighting your suitability for the role and a copy of your CV.

Fundraising & Partnerships Manager

We are seeking a passionate and proactive fundraising professional to drive income growth, secure strategic partnerships and support a charity making a real difference in local communities.

Salary: £36,000-£41,000 per annum DOE
Location: Sussex / Hybrid
Hours: 30 or 37 hours per week. Applications for a 4-day week or compressed hours will be considered.
Closing Date: Rolling recruitment. Applications will be reviewed as received and the organisation reserves the right to close the vacancy early.

About the Role

This is an exciting opportunity for an experienced fundraiser to lead and develop income generation activities across a range of fundraising streams. With a particular focus on corporate partnerships, you will play a key role in increasing sustainable income and building meaningful relationships with supporters, businesses and community stakeholders.

Working closely with senior colleagues, you will help shape and deliver fundraising plans, identify new opportunities for growth and develop partnerships that create long-term value for both the charity and its supporters.

Key responsibilities include:

• Developing and delivering fundraising initiatives that support organisational objectives.
• Building, managing and growing corporate partnerships and sponsorship opportunities.
• Researching, cultivating and securing new income opportunities across multiple fundraising streams.
• Developing compelling proposals, presentations and partnership agreements.
• Building strong relationships with corporate supporters, individual donors, community groups and volunteers.
• Monitoring fundraising performance, income targets and budgets.
• Maintaining accurate supporter data and producing reports to support decision-making.
• Representing the organisation at events, meetings and networking opportunities.
• Working collaboratively with colleagues to maximise fundraising opportunities and supporter engagement.

About You

You will be a motivated and relationship-focused fundraising professional with experience of generating income and creating successful partnerships. You will be confident communicating with a wide range of stakeholders and skilled at identifying opportunities that deliver tangible results.

You will ideally have:

• Experience in fundraising, partnerships, business development or account management.
• Strong networking and relationship-building skills.
• Experience developing bids, proposals or sponsorship opportunities.
• Excellent written and verbal communication skills.
• Strong organisational and project management abilities.
• Experience working with CRM systems and analysing performance data.
• A collaborative approach and a genuine passion for making a positive social impact.

About the Organisation

Our client is a well-established charity committed to improving lives and supporting people facing significant challenges within their communities. Through a range of specialist services and initiatives, the organisation works to create lasting positive change and deliver meaningful outcomes for those who need support most.

The organisation is committed to equality, diversity and inclusion and offers a supportive working environment where employees are encouraged to contribute ideas, collaborate and develop their careers.

Other roles you may have experience of could include: Fundraising Manager, Corporate Partnerships Manager, Partnerships Manager, Business Development Manager, Corporate Fundraiser, Community Fundraising Manager, Philanthropy Manager, Income Generation Manager, Charity Partnerships Manager, Development Manager, Relationship Manager, Sponsorship Manager, Corporate Relations Manager, Strategic Partnerships Manager or External Relations Manager.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Service Manager – Community Services

Location: Bury 

Contract Type: Permanent

Please note, this is an on-site role only. Due to the nature of our Refuges and Outreach services, it is essential that our teams are present and accessible, enabling us to provide safe, responsive and high-quality support to those who need us most.

This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010. 

About Safenet

We provide domestic abuse services across the Northwest of England, including refuges for women and children, safe houses for men, community support, and extra support for those facing addiction, mental health, or other issues.

We understand the serious impact domestic abuse can have, especially on health and wellbeing, and provide support and guidance to help survivors live safely and securely.

Safenet is part of the Calico Group. Here’s what makes The Calico Group unique: each of our specialist companies collaborates and innovates together to have a greater impact than they could alone.

Our shared vision, flexible group structure, and expanding range of services help us adapt to the fast-changing environment and times in which we work.

“A future where everyone can live safe, happy and healthy lives free from abuse, violence and exploitation in their homes, streets and communities.”

About the Role 

As Service Manager – Community Services, you will lead the operational delivery of community-based domestic abuse services, including IDVA, triage and outreach support for adults, children and young people. Working closely with the Area Operational Lead and as part of the Senior Leadership Team, you will provide strong, values-led leadership to frontline teams, drive service performance, and ensure delivery is safe, responsive, trauma-informed and survivor-led. You will also play a key role in strengthening partnerships, supporting service development and ensuring services remain compliant, effective and sustainable.

Key responsibilities

• Lead the day-to-day operational delivery of community domestic abuse services, ensuring support is safe, timely, trauma-informed and survivor-led.

• Provide effective leadership, supervision, reflective practice and case management oversight to staff, supporting wellbeing, accountability and professional development.

• Oversee referrals, allocations and case progression to ensure survivors receive an appropriate, equitable and responsive service, with risk managed effectively.

• Monitor service quality, performance and outcomes through audits, data, survivor feedback and reporting, and use this insight to drive continuous improvement.

• Ensure compliance with safeguarding, legal, contractual and organisational requirements, maintaining accurate oversight of governance and risk.

• Build and maintain strong partnerships with statutory, voluntary and community organisations to strengthen referral pathways and improve outcomes for survivors.

• Support service planning, workforce coordination and cover arrangements to ensure safe staffing and consistent service delivery across periods of leave and absence.

• Contribute to strategic development, identifying emerging needs, supporting service growth and helping to shape high-quality, inclusive responses for diverse communities.

What we are looking for

We welcome applicants from a range of relevant backgrounds; direct refuge experience is not essential, but you do need to bring credibility, confidence and compassion from related fields.

You might come from:

• Substance misuse or addiction recovery services
• Trauma‑informed women’s services
• Mental health or psychologically informed environments (PIE)
• Housing or supported accommodation with complex needs

You will bring:

Essential: 

• Experience of managing or leading teams within domestic abuse, social care, housing, community safety or a related support environment.
• Strong knowledge of domestic abuse, trauma-informed practice, safeguarding for adults and children, and risk management in complex cases.
• Ability to provide effective supervision, case oversight and reflective support that promotes staff wellbeing, professional curiosity and high-quality practice.
• Experience of performance monitoring, report writing and using data, feedback and outcomes information to support service improvement.
• Ability to build positive working relationships with statutory, voluntary and community partners and represent the organisation confidently in multi-agency settings.
• Excellent communication, organisational and IT skills, with the ability to manage competing priorities and maintain accurate records and reporting.
• Commitment to equality, inclusion and survivor-led practice, with the ability to model Safenet and Calico values in day-to-day leadership.

Desirable 

• ILM, CMI or another relevant management qualification, or evidence of continued professional development in leadership.
• Experience of service development, project delivery, change management or supporting new initiatives within a support service setting.
• Knowledge of Women’s Aid National Quality Standards and relevant legislation and frameworks relating to domestic abuse and safeguarding.
• Understanding of budget monitoring, contract requirements or income maximisation within a commissioned or grant-funded service.

Essential Core Skills  

Health & Safety Awareness 

All our employees are required to work in a safe way, wear appropriate personal protective equipment (PPE), and keep themselves, other colleagues and customers safe.  You will be expected to update your knowledge and skills on Health & Safety if successful in your application.  

Safeguarding 

We work with adults and children who may be ‘at risk’ and expect colleagues to work in a way which protects the people we support from harm.  Our colleagues are expected to identify people ‘at risk’ and confidently report any Safeguarding concerns as appropriate within the service. 

Digital 

Across our services, we use a range of technology and systems and expect colleagues to use them effectively and safely following cybersecurity and data protection principles (UK GDPR).  Full training on specific systems is provided but a willingness to learn and develop is essential. 

Equality, Diversity, and Inclusion (EDI) 

The Calico Group welcomes diversity and champions the rights of those in society who may be marginalised.  Our employees are expected to be inclusive, embracing those from different backgrounds to develop a fairer society. 

If you share our values and are ready to grow through continuous learning, development, and the support of a dedicated team, we want to hear from you! 

What’s in It for You? 

At The Calico Group, we value our people and offer a supportive, inclusive culture alongside fantastic benefits: 

• Bravo Benefits – Exclusive discounts at popular high street brands including many retailers and restaurants. 

• Westfield Health – Our company funded cash plan, with access to a Doctor 24/7 – for you and your dependents. 

• Mental Health Support – Access emotional and mental well-being services through Spectrum. 

• Cycle to Work Scheme – Save on commuting costs while staying active. 

• Pension Options – with employer pension contributions. 

• Life Assurance – Peace of mind for you and your loved ones. 

• Financial Advice – Expert guidance to help manage your finances. 

• Recognition Awards – Celebrate your achievements with our recognition programs. 

• Meaningful learning and development programmes with regular focus on your individual growth. 

• Gym Membership Discounts – Stay fit with local gym access. 

• One Calico Events – Connect and unwind at our employee social gatherings. 

• Paid Professional Fees – We’ll cover the cost of professional subscriptions so you can continue growing your career. 

And much more! We also offer enhanced holidays, sickness, maternity, and paternity options, ensuring you feel supported when you need it most. 

How to Apply 

Click Apply Now to complete your application online. Applications close on  31/07/2026

We can’t wait to welcome you to our team! 

This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010.

SafeNet is working towards Equal Opportunities for all and actively encourages applications from disabled, ethnic minority and LBGTQI+ women who are under-represented.  SafeNet is a Registered Charity No. 1091544 and a Company Limited by Guarantee No. 3860803. 

Inclusive Hiring at Calico 

We’re committed to creating a workplace where everyone feels valued and can thrive. If you need any adjustments during the recruitment process or would like to discuss accessibility, please let us know at.

Our Commitment to Safeguarding 

The Calico Group is committed to safeguarding and promoting the welfare of all our customers employees, and volunteers. Successful candidates will be subject to a DBS check (Disclosure and Barring Service) and appropriate pre-employment checks in line with our safeguarding policies. 

Help maximise the impact of community solar

South East London Community Energy (SELCE) is looking for a Solar Engagement & Asset Management Officer to help maximise the performance and impact of community-owned solar across South East London.

You'll play a unique role combining technical asset management with community engagement. Working across our operational solar portfolio and various innovative programmes, you'll help ensure solar installations perform at their best, bring underperforming systems back into use and build the next generation of local solar expertise.

From monitoring the performance of SELCE's solar portfolio, to helping schools recover the full value of their existing solar installations and mentoring volunteers through various programme, you'll help ensure every solar panel delivers the greatest possible environmental and community benefit.

This is an ideal opportunity for someone with technical solar knowledge who enjoys solving problems, working with people and helping communities benefit from renewable energy.

Key Responsibilities

Solar Asset Management

You'll help maximise the performance and reliability of SELCE's growing portfolio of community-owned solar installations.

• Monitor operational solar performance using online platforms.
• Analyse generation data and identify underperforming systems.
• Coordinate fault investigation and maintenance contractors.
• Maintain technical records and asset documentation.
• Produce performance reports for internal and external stakeholders.
• Coordinate invoicing and Feed in Tariff claims
• Support the coordination and delivery of O&M plans and scheduling
• Support warranty claims, maintenance planning and performance optimisation.

Project Delivery Support

• Support delivery of SELCE's renewable energy and decarbonisation projects.
• Assist with site surveys, data collection and technical assessments.
• Prepare and maintain project records and documentation.
• Support funding monitoring, reporting and evaluation.
• Provide operational and administrative support across current and future projects.

Domestic Solar Engagement

Support SELCE's volunteer programme helping residents purchase solar with confidence.

• Recruit, train and support volunteers.
• Deliver training in solar technologies, consumer protection and quality assurance.
• Support household assessments.
• Review and quality assure solar designs.
• Support collective purchasing campaigns.
• Monitor and evaluate programme outcomes.

Community Engagement

Represent SELCE across South East London.

• Deliver workshops and attend community events.
• Build relationships with schools, residents and partners.
• Promote community-owned solar and consumer protection.

Person Specification

Essential

• Experience working with commercial or domestic solar PV systems.
• Good understanding of solar monitoring platforms and performance analysis.
• Knowledge of solar PV components and common faults.
• Strong Excel and Microsoft Office skills.
• Excellent organisational, communication and interpersonal skills.
• Ability to explain technical information to non-technical audiences.
• Experience of making presentations, or teaching, or supporting adult learning
• Attention to detail and ability to manage multiple priorities.
• Enthusiasm for community energy and the energy transition.

Desirable

• Experience of solar asset management.
• Experience producing technical reports.
• Experience working with schools or local authorities.
• Experience recruiting or supervising volunteers.
• Knowledge of MCS standards and UK solar industry best practice.
• Full UK driving licence.

Benefits

• 15 days annual leave (pro rata) plus bank holidays
• 4% employer pension contribution
• Flexible and hybrid working
• Ongoing professional development and mentoring
• Time Off in Lieu (TOIL) for agreed evening and weekend work
• The opportunity to help shape one of the UK's leading community energy organisations

About SELCE

South East London Community Energy (SELCE) is an award-winning, member-owned energy cooperative creating a fair and just energy transition. Through community finance we develop renewable energy projects, help residents improve the energy efficiency of their homes and tackle fuel poverty.

Our growing solar portfolio supplies clean electricity to schools, community buildings and other organisations across South East London. Surplus income is reinvested into programmes supporting vulnerable households. Our work has received national recognition, including Community Energy Project at the British Renewable Energy Awards 2026.

Why Join SELCE?

You'll join one of the UK's leading community energy organisations at an exciting period of growth. Your work will improve the performance of renewable energy systems, reduce carbon emissions, lower energy costs for schools and community organisations, help residents invest confidently in solar and support local people to develop valuable green skills.

As a small, ambitious organisation you'll work directly with senior colleagues and enjoy genuine responsibility while making a measurable contribution to the transition to a fairer energy system.

Equality, Diversity and Inclusion

SELCE values diversity and is committed to building a team that reflects the communities we serve. We particularly welcome applications from people currently underrepresented within the renewable energy sector.

Vacancy type: Paid Vacancy

Function: Fundraising

Location: Head Office - Sully (Hybrid Working)

Salary: £29,750 to £31,941 per annum (depending on experience)

Contract type: Permanent

Contract hours: Full time

Weekly hours: 37.5 hours per week

Closing Date: 02/08/2026

Ref No: 1094

We are delighted to share an exciting opportunity to join our Income Generation team in a newly created Legacy & In Memory Fundraising Officer role.

About the Role:

As Legacy and In-Memory Officer, you will work as a key part of the Individual Giving and Legacy team, responsible for the development and implementation of a multi-year Legacy and In-Memory strategy to grow Ty Hafan’s legacy pledger and in memory giving pool.

This is a brand new role focusing on raising awareness about gifts in Wills and in memory giving, both externally to supporters and members of public, and internally to staff and volunteers.

This is a wonderful opportunity to build on an already strong and successful programme; the charity currently receives over £1.5 million each year from legacy income, alongside a strong pipeline of enquirers and pledgers. In-memory giving is also a key area we wish to further develop to maximise new opportunities for sustainable growth and supporter engagement.

Tŷ Hafan operates a hybrid working model, and the post holder will be required to work on site a minimum of 2 days per week.

About you:

You’re an experienced fundraiser, relationship‑building or supporter engagement professional who understands the power of strong relationships as well as effective campaigns. 

You naturally build warm, trust‑based relationships with people - supporters, volunteers, pledgers, enquirers and retail colleagues, and you understand how to tailor communication to different audiences with clarity and care to create meaningful supporter experiences.

You thrive working collaboratively across a charity, bringing strong communication skills and a keen eye for detail. Most importantly, you’re motivated by making a genuine difference to children and families accessing hospice care.

You’ll need to be flexible, as some evenings and weekends will be part of the role to fit around the needs of our supporters.

Our employee benefits:

• Holiday entitlement of 30 days (rising to 32 days with service) plus Bank Holidays
• Group Personal Pension Scheme with an employer contribution of 5%
• Life assurance- death in service benefit
• Wellbeing support - employee assistance program, which provides a range of free services including counselling, financial and legal support.
• Unlimited access to a 24/7 online GP as well as a range of other health experts
• Healthcare Cash Plan – claim back the cost for appointments and treatment such as dental, optical or physio
• Cycle to work scheme
• Technology, mobile phone and will writing schemes 
• Discounted gym membership and shopping discounts
• Hybrid working and when onsite free secured parking

Ty Hafan’s ambition is that when a child’s life will be short, no family should have to live it on their own. Sadly, we know that thousands of families in Wales are struggling alone through the fear, exhaustion and uncertainty that comes with caring for a child whose life will be short. We believe that no family should have to live this on their own and we are determined to walk alongside every family through life, death and beyond.

At Tŷ Hafan we are experts at caring for children with life-shortening conditions and our services support families in our hospice, in community settings, local hospitals and in families’ homes. We understand that the needs of each child and their family are unique and we know that caring for a child with a life-shortening condition is often extremely demanding. Our aim is to make sure that no one doing this is alone. Our colleagues, volunteers and supporters are crucial in the delivery of our ambition – we know that everyone plays a huge part in making sure that no family faces their child’s short life alone.

Our Vision: A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they and their family need.

Our Purpose: No family should have to face the unimaginable loss of their child alone. With children and families at the heart of all we do, we provide free care and support in our hospice and in the community, offering a lifeline throughout the child’s short life, at end of life, through bereavement and beyond.​

Our Values: At Tŷ Hafan we make a difference by living our values: Demonstrating Compassion, Providing Excellent Service, Working Together and Taking Ownership. 

Tips for candidates – all applications and interviews will be assessed using the person specification included within the job description. 

Our recruitment system will automatically time out after 120 minutes of inactivity. To ensure your application is submitted successfully, we recommend either saving your progress as you go or preparing your responses in a Word document and copying them into the application form. This will help you avoid losing any information in case of an unexpected timeout.

Please note this role is subject to the outcome of a basic DBS (Disclosure and Barring Service) check, two satisfactory references and pre-employment medical clearance. 

Tŷ Hafan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. We welcome applications from people of all backgrounds and experiences, including those from under‑represented groups. Recruitment decisions are made based on merit and aligned with our values. If you need any reasonable adjustments during the application or interview process, please let us know.

Agencies need not apply

Previous candidates need not apply

Closing Date: 2nd August 2026

Interview Date: 20th August 2026

University Access Officer

We are looking for a University Access Officer based in London, working across up to four partner schools.

The University Access Officer works with school staff at all levels, volunteer tutors and coaches, and with the rest of the team to ensure that the delivery of our programmes is optimised.

Join an education charity that believes that every young person can make the most of education, unlocking their potential and creating a fairer society.

Position: University Access Officer

Location: London

Contract: Permanent

Salary: £29,227.50 per annum including London Weighting

Hours: Full-time, 37.5 hours per week, Monday to Friday

Close Date: 9am Friday 31st July

Interview Date: Thursday 6th August in person

About the Role

The mission is to support students from under-resourced backgrounds to access top universities through a focus on mentoring in combination with tuition and/or coaching.

The programme combats educational inequality and improves social mobility by raising students’ grades and supporting them to understand the pathway to a top university. Young people on the programme are 50% more likely to place at a top university compared to statistically similar students.

Role responsibilities include:

• Work directly with students, mentoring in an impactful, professional and safe manner.
• Engage with school staff, your Programme Manager, and students in school to ensure that you have fully enrolled cohorts across all programmes.
• Coordinate the delivery of the programmes across allocated schools, acting as the sole on site representative.
• Assess student progress towards being able to make successful university applications.
• Work proactively with school staff to ensure their cooperation and timely completion of activities.
• Present at termly school meetings with Senior Management to report on our programmes progress.
• Support the wider team by attending university site visits which take place on occasional Saturdays and weekday evenings (paid time off is provided).

About You

You will also have:

• Skills in mentoring groups of students and 1:1.
• Excellent organisation and time management skills
• Able to communicate and influence impactfully at all levels.
• Able to work towards and meet deadlines with a problem-solving mindset.
• Able to effectively time manage and actively prioritise.
• Able to work independently, in busy school environments, with an ownership mindset.
• Skilled in building and maintaining excellent relationships with young people and school staff/leaders
• Good sense of attention to detail 
• Can demonstrate an ability to take action to keep young people safe and raise concerns.

Training and Development 

You will be provided with regular training so that you can develop your skills and succeed in the role. There is support from your line manager (Programme Manager), as well as guidance from more senior University Access Officers and the wider University Access Officer team. There are opportunities for progression, including several additional responsibility roles which are available for University Access Officers to apply for once they have completed their probationary period successfully.

About the Organisation

Join an organisations that believes that every young person should have the opportunity to fulfil their potential and make the most of their education. The team are passionate about reducing the educational barriers students face, helping them to pursue a career in their chosen field and follow their dreams. 

Benefits include:

• 25 days annual leave p.a. (pro rata) plus Bank Holidays and 5 Winter closure days 
• PerkBox
• Employee Assistance Programme, a 24-hour helpline for staff and six free counselling sessions
• Online Medical assistance
• Interest-free travelcard loans and travel-allowance for expenses over £10 per day, where applicable.
• Cyclescheme loans.
• 2 paid Volunteering Days and 1 paid Wellbeing Day
• Employer’s pensions contributions (3%).
• Learning and Development opportunities.

The organisation is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

As a proud to be a Level 1 Disability Confident employer, if you require any reasonable adjustments please contact us. Please note, if you are selected for appointment to the role, you will be subject to a DBS check.

You also have experience in roles such as Teaching Assistant, Schools Officer, Mentor, Pupil Mentor, School Mentor, Teacher Support, University Office, Access Officer, School Access Officer, University Access Officer, Education Access Officer, Higher Education Access Officer.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

Work with us – we have three roles available to be our next Library of Things Manager – one at Kingswood, one at Frenchay and one in Bedminster.

Library of Things Manager
Salary: £13.45 per hour

Location: Kingswood, Bristol
Hours: Part-Time, 15 hrs per week

Location: Frenchay, Bristol
Hours: Part-Time 13hrs per week

Location: Bedminster, Bristol
Hours: Part-Time 21hrs per week

If you’re passionate about sustainability and our local communities, love working with people and things, can find your way around a sander and a spreadsheet, and want to work part-time for a local charity, then we’ve got a really lovely job for you! 

We need three new Library of Things Managers to run our Frenchay, Bedminster and Kingswood sites, working with the rest of our small team of staff and volunteers to make borrowing as convenient as buying. We’re after people who thrive on being busy, cannot wait to welcome people when they walk in, and approach everything with enthusiasm! (But you also need to be really organised!) 

We’re looking for someone to start as soon as practical, and work between 13 hours and 21 hours a week, depending on the site.

Kingswood, BS15:

Tuesday: 9.30 - 12.45pm
Thursday: 4.30 - 7.15pm 
Friday: 2.00 - 4.45pm 
Saturday: 9.30 - 2.15pm

Frenchay, BS16:

Tuesday: 4.30 - 7.15pm 
Wednesday: 11.30 - 2.15pm 
Friday: 9.30 - 12.15pm

Bedminster, BS3:

Monday: 4.30 - 7.15pm 
Wednesday: 11.30 - 2.15pm 
Friday: 11.30 - 2.15pm 
Saturday: 9.30 - 2.15pm

The working hours will be mainly around when we are open for lending sessions. 

We're committed to paying the Real Living Wage, so you know you will be paid fairly, and you benefit from free membership of Share Bristol, so you can borrow whatever you want, whenever you want, for free! 

Closing date: 9am on Thursday 30th July 2026
Provisional interview dates: First interviews (online) w/c 3rd August 2026.
Second interviews (in person) w/c 10th August 2026. 

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Applicants must have the legal right to work in the UK and will be required to have a satisfactory Basic DBS check.

No agencies please.

Are you a fundraising leader looking for a role where your work truly changes the lives of babies and children with life-limiting and life-threatening conditions and their families?

Charity People are delighted to be partnering with Zoe's Place to find their next Head of Fundraising. This is a pivotal moment in their growth, and they are looking for someone experienced and inspiring to lead their Coventry team with confidence, compassion and creativity.

Salary: £47,000 - £50,000 per annum (depending on experience)
Contract: Permanent, 35 hours per week
Location: Zoe's Place Baby Hospice, Coventry (3 days on-site) with flexibility to work from home
Benefits: 5% employer pension contribution, 27 days of annual leave, plus bank holidays and closure between Christmas and New Year, free parking onsite, and professional L&D opportunities

Zoe's Place is the only baby specific hospice charity in the UK, providing specialist palliative, respite and end of life care for children aged 0 to 5 with life limiting and life-threatening conditions. They offer a safe, nurturing and joyful environment where families can feel completely supported. With their dedicated nurses delivering 24-hour care, they work together to make every moment of childhood count.

About the role
As Head of Fundraising, you'll lead a dedicated team and take ownership of income generation across the Coventry hospice. You'll shape and deliver fundraising strategy, develop sustainable income streams, build meaningful partnerships and ensure the organisation continues to thrive for the families who rely on its services.
This role offers a fantastic balance of strategic leadership and hands-on fundraising. One day you might be developing ambitious plans for future growth, the next meeting supporters, attending events, nurturing corporate partnerships or helping your team unlock new fundraising opportunities.

About you
We're looking for an experienced fundraising leader with a track record of delivering income growth and developing successful fundraising strategies.

You'll bring:

• Significant fundraising leadership experience across multiple income streams
• Experience leading, motivating and developing high-performing teams and volunteers
• Strong commercial and financial acumen, including budgeting, forecasting and income planning
• Experience developing partnerships and engaging a wide range of supporters and stakeholders
• A practical, hands-on approach with the confidence to represent the charity externally
• Experience delivering fundraising campaigns, events or community fundraising initiatives
• A passion for making a meaningful difference through your work
   

Most importantly, you'll be someone who combines ambition with compassion, and who is excited by the opportunity to help shape the future of an organisation that means so much to the families it supports.
If you're motivated by the idea of shaping a team, driving ambitious income growth and making a real difference to children and families every single day, we'd love to hear from you.

To apply:
All you need to do is send a copy of your CV or draft profile over to Ellen Drummond as the first step. From there, we'll be in touch with full application details if you meet our initial assessment of the skills and experience required.

Deadline: We're working on a rolling basis, only because this role has been previously advertised and we're keen to appoint as soon as possible.
However, if you feel this disadvantages you in any way, please get in touch with Ellen at Charity People and she'll ensure you do not miss out.

First Stage Interview: W/C 25th August (ideally in-person)
Second Stage Interview: TBC

Please let us know if you have any issues with interview dates above as we understand that it's peak summer holiday time and we don't want this to impact your being able to apply.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Help make healthcare work better for people experiencing homelessness  

Thank you for your interest in joining Groundswell. 

We're looking for someone who believes everyone should be able to access healthcare with dignity, whatever their circumstances. 

As our Homeless Health Peer Advocacy (HHPA) Development Manager, you'll help make that happen by building the partnerships that enable people experiencing homelessness to access the healthcare they need. 

At Groundswell, we know that good services alone aren't enough. Lasting change happens when health, housing and homelessness organisations work together around the person, sharing responsibility, building trust and removing barriers to care. This role exists to make that collaboration happen in practice. 

Working across London, you'll strengthen partnerships, improve referral pathways and help embed HHPA within local systems so that more people can access timely, coordinated and person-centred healthcare. You'll also lead our Health Promotion programme, support the development of staff and volunteers, and help shape the future growth of the service. 

This is an opportunity to improve individual lives by helping organisations work better together. Through your leadership, you'll help create a more connected health and homelessness system—one where people experiencing homelessness can access healthcare with confidence, dignity and choice. 

If you're passionate about collaboration, committed to tackling health inequalities and excited by the opportunity to help shape the future of Homeless Health Peer Advocacy, we'd love to hear from you. 

About Groundswell 

For 30 years we've worked alongside people with lived experience to develop practical solutions that improve health, reduce inequalities and create opportunities for lasting change. We believe that people who have experienced homelessness are experts in the barriers they face and should play a central role in designing services and shaping the systems that affect them.  

Today, Groundswell delivers peer-led services, helping thousands of people each year access healthcare, improve their wellbeing and influence the systems that affect their lives. As HHPA Development Manager, you'll join a supportive organisation that believes lasting change happens through relationships, partnership and involving people with lived experience at all levels.  

Our Vision 

Our vision is for a society which is fair, inclusive and equal. 

We need equitable access to a healthier life and a better future for anyone with experience of homelessness. 

Our Mission 

Our mission is to bring people together to: 

• Amplify voices of people with lived experience to create solutions to homelessness and health inequalities. 

• Stand in solidarity and champion their rights, to create positive change. 

Our Strategy 

We co-produced our strategy with staff and volunteers with experience of homelessness. We’re proud to have remained true to our values of participation and co-production. 

Stronger Voices, Healthier Lives, Better Futures, Greater Together 

People with experience of homelessness must inform the solutions – because they understand the problems people face. 

At every stage, we will hear, unite and amplify more voices of people with lived experience to speak out. Through participation we will build a stronger, more inclusive community to create change – through our organisation, in services, our sectors and wider society, locally and nationally. 

Homelessness is a health emergency. 

We will work to end health inequalities for people who have or are experiencing homelessness through advocacy, practical support, information and by influencing people, policy and services. 

Everyone deserves a better, more hopeful life and future. 

Lived experience of homelessness can lead to barriers that impact people’s life chances. 

Recognising the potential in everyone, we will provide more opportunities and support for people with experience of homelessness to progress if, and when, they are ready. 

We can’t achieve our goals alone – we are more impactful when we pull together. 

We will become more effective and sustainable, building on our culture of relationships, compassion and transparency, and working closely with partners to learn, share and create change. 

How Homeless Health Peer Advocacy Works 

HHPA helps people experiencing homelessness overcome the barriers that prevent them accessing healthcare. 

Many people face significant challenges navigating health services. Appointments can be difficult to attend, treatment can be confusing, and previous experiences of stigma, trauma or exclusion can make healthcare feel inaccessible. Without the right support, people often delay seeking help until their health has deteriorated. 

"I need someone with me that I know that I can trust. I wouldn't do things like that on my own." 

HHPA Client 

HHPA provides practical, person-centred support that helps people access the care they need while building the confidence to manage their own health. Rather than providing one-off interventions, HHPA works alongside people over time, developing trusted relationships, responding flexibly to changing needs and supporting people to become more confident and independent. 

The service combines the expertise of skilled Caseworkers with the unique insight of trained volunteer Peer Advocates who have lived experience of homelessness. Together they provide one-to-one advocacy, practical support and health promotion to help people: 

• register with healthcare services 

• prepare for and attend appointments 

• understand treatment and care plans 

• navigate hospital admission and discharge 

• access wider health and wellbeing services 

• make informed decisions about their health 

• become increasingly confident in managing their own health. 

Alongside one-to-one support, HHPA delivers peer-led health promotion in hostels, day centres, outreach settings and other community spaces. Through informal conversations and group activities, Peer Advocates share accessible information about physical health, mental health and wellbeing, encourage preventative healthcare, identify unmet health needs and help people access support earlier. These conversations often provide the first step towards engaging with healthcare, creating trusted pathways into ongoing advocacy and reducing the need for crisis intervention. 

Rather than doing things for people, HHPA works alongside them—building trust, reducing barriers and enabling people to become active participants in their own healthcare. This relational, peer-led approach improves individual health outcomes while strengthening partnerships across health, housing and homelessness services, helping more people access coordinated, person-centred care.  

The Role 

The HHPA Development Manager is a key leadership role within Groundswell's HHPA service. 

You'll help shape how people experiencing homelessness access healthcare by strengthening partnerships across London's health, housing and homelessness system while leading the continued development of our Health Promotion programme. 

People experiencing homelessness often interact with multiple services but still experience fragmented care, missed opportunities for prevention and barriers to accessing the support they need. HHPA bridges these gaps through trusted relationships, peer-led advocacy and health promotion. This role helps create the partnerships, systems and programmes that make that possible. 

This isn't a traditional partnership management role focused on maintaining stakeholder relationships. It's a practical, hands-on leadership role that brings organisations together, supports colleagues to deliver excellent services and identifies opportunities to improve how healthcare is delivered and experienced. 

Working closely with the Services Director, Systems Manager and Health and Social Care Lead, you'll help ensure HHPA remains well connected, continually improving and responsive to changing need. 

The role combines five key areas of responsibility: 

Leading the Service  
Providing day-to-day operational leadership, supporting colleagues and helping ensure HHPA is delivered safely, consistently and effectively. 

Building Partnerships  
Developing strong relationships with NHS organisations, local authorities, homelessness services and voluntary organisations to embed HHPA and strengthen collaborative working. 

Leading Health Promotion  
Developing and overseeing Groundswell's Health Promotion and In-Reach programme, working with partners to deliver accessible, peer-led health promotion that encourages earlier engagement with healthcare. 

Growing HHPA  
Using learning from frontline delivery and partnership working to improve services, develop new approaches and support the expansion of HHPA into new boroughs and communities. 

Developing People  
Supporting, developing and inspiring staff and volunteers through reflective supervision, shared learning and a culture that values lived experience, collaboration and continuous improvement. 

Together, these responsibilities make this a varied and influential role where you'll help shape both the future of HHPA and the wider health and homelessness system. 

Role Description 

As HHPA Development Manager, you'll provide operational leadership for key areas of Groundswell's Homeless Health Peer Advocacy service. 

You'll lead the development of strategic partnerships, oversee the delivery and growth of our Health Promotion programme, support and develop staff and volunteers, and identify opportunities to strengthen and expand HHPA. 

Working closely with the Services Director, Systems Manager and Health and Social Care Lead, you'll help ensure the service is well connected, evidence-informed and continually improving, so that more people experiencing homelessness can access timely, coordinated and person-centred healthcare. 

Building Partnerships: 

Develop trusted relationships across health, housing and homelessness services so organisations work together more effectively and people experiencing homelessness can access timely, coordinated healthcare. 

• Build and sustain relationships with NHS organisations, local authorities, homelessness services and community partners. 

• Support the Services Director to develop relationships with commissioners and strategic partners. 

• Represent Groundswell at operational meetings, networks and multidisciplinary teams. 

• Champion peer-led health advocacy and the involvement of people with lived experience. 

• Work with partners to identify shared challenges and develop practical solutions. 

Embedding HHPA in Local Systems: 

Help ensure HHPA becomes an established and valued part of local health and homelessness systems by strengthening collaboration and improving access to the service. 

• Embed HHPA within partner organisations' day-to-day practice.  

• Strengthen collaboration between HHPA staff and local services.  

• Develop and improve referral pathways.  

• Support timely, appropriate referrals and monitor referral activity. 

• Identify and resolve barriers to effective partnership working. 

• Work with the Systems Manager to strengthen systems that support collaboration. 

Leading Health Promotion: 

Lead the development of Groundswell's peer-led Health Promotion and In-Reach programme, helping people engage with healthcare earlier through accessible, trauma-informed support in hostels, day centres and community settings. 

• Develop partnerships that expand Health Promotion opportunities.  

• Oversee delivery across boroughs.  

• Develop accessible health information with communications colleagues.  

• Monitor quality, impact and learning and produce reports for funders  

• Ensure activities are delivered safely, including venue risk assessments where required.  

Leading and Developing People: 

Create a supportive, high-performing culture where staff and volunteers can thrive. 

• Line manage a team of Caseworkers and support volunteers.   

• Provide reflective supervision that encourages learning, wellbeing and high-quality practice.   

• Promote continuous learning and reflective practice.   

• Working alongside the Volunteer Management team, support volunteer recruitment, induction and ongoing development.   

• Foster collaboration, accountability and shared learning across teams.   

• Use coaching and asset-based approaches to help staff and volunteers recognise their strengths, build their skills and reach their potential.  

Improving Services: 

Use learning from partnerships, health promotion and complex casework to strengthen HHPA and improve system responses. 

• Work with the Health and Social Care Lead to improve multi-agency responses.  

• Identify opportunities to develop and expand HHPA.  

• Support the introduction of services in new boroughs.  

• Share innovation and best practice across the organisation.  

• Contribute to continuous improvement.  

Supporting Service Delivery: 

Alongside your strategic responsibilities, you'll help ensure HHPA delivers a responsive, safe and reliable service every day. 

• Participate in the HHPA duty system, including occasional early and late shifts.  

• Maintain effective communication with partners around referrals and triage.  

• Work with colleagues to resolve operational challenges.  

General Responsibilities: 

As a member of the HHPA leadership team, you'll contribute to the wider development of Groundswell. 

• Contribute to organisational planning and Team Leads meetings.  

• Champion equality, diversity, inclusion and anti-discriminatory practice.  

• Promote trauma-informed, strengths-based and person-centred approaches.  

• Ensure all work reflects Groundswell's values and commitment to lived experience.  

• Undertake other duties appropriate to the role.  

What Success Looks Like 

Success in this role is measured not simply by the partnerships you build, but by the difference those partnerships—and Groundswell's Health Promotion programme—make to people's lives and to the way health and homelessness services work together. 

In your first year, you will have: 

• Built trusted partnerships across London's health, housing and homelessness system, establishing Groundswell as a valued and reliable partner.  

• Embedded HHPA within local services, strengthening referral pathways and making it easier for people experiencing homelessness to access timely, coordinated healthcare.  

• Led and developed Groundswell's Health Promotion and In-Reach programme, expanding peer-led health promotion across London and creating more opportunities for people to engage with healthcare earlier, in trusted community settings.  

• Supported and developed Caseworkers, volunteers and colleagues, creating a positive culture of reflection, collaboration and continuous learning.  

• Worked alongside colleagues and partner organisations to improve responses for people with complex needs, removing barriers to healthcare and strengthening multidisciplinary working.  

• Used learning from partnerships and frontline delivery to improve existing services, support innovation and contribute to the growth of HHPA into new boroughs.  

• Helped strengthen the wider health and homelessness system by promoting earlier intervention, improving collaboration and ensuring more people experiencing homelessness can access healthcare with dignity, confidence and choice.  

Above all, you'll have created the conditions that enable both excellent health advocacy and impactful Health Promotion to thrive. By bringing organisations together, supporting colleagues and volunteers, and embedding peer-led approaches within local systems, you'll help more people experiencing homelessness access healthcare earlier, experience better outcomes and receive more connected, compassionate and person-centred support. 

Working as Part of the HHPA Leadership Structure 

These roles work closely together, combining strategic leadership, operational delivery, partnership development and specialist expertise to ensure HHPA is safe, effective and continually improving. 

The HHPA service is delivered through a collaborative leadership model: 

• Services Director  
  Provides strategic direction, secures funding, and holds overall accountability for delivery, performance and growth.  

• Systems Manager  
  Designs and maintains the systems, processes and infrastructure that enable safe, efficient and compliant delivery.  

• Health and Social Care Lead   
  Leads on supporting individuals facing the greatest barriers, providing specialist knowledge and navigating complex health and social care systems.  

• Development Manager (this role)  
  Ensures HHPA is embedded within local systems and relationships, so that partnerships translate into effective access to healthcare in practice.  

Together, these roles ensure the service is: 

• Well designed (systems)  

• Well connected (development)  

• Effective for those with greatest need (health and social care)  

• Strategically led and sustainable (director)  

Our work is: 

• Person-centred — responding to individual needs  

• Peer-led — shaped by lived experience  

• Collaborative — built through partnership  

• Rights-based — focused on access and equity  

• System-focused — working to create lasting change  

We understand that care is demonstrated through consistent, reliable and thoughtful practice — in how we communicate, follow up, and deliver support. 

Person Specification 

At Groundswell, we know there is no single route to becoming a great manager. You may have gained your experience through paid work, volunteering, community organising, supporting people experiencing homelessness or other forms of social exclusion, or through your own lived experience. We welcome applicants from a wide range of backgrounds who share our values and commitment to improving people's lives. 

We're looking for someone who shares our values, enjoys building relationships and wants to help create a health and homelessness system that works better for everyone. 

What We're Looking For 

A) Core Requirements: 

We're looking for someone who can demonstrate: 

1. Experience of building and developing partnerships across health, housing, homelessness or voluntary sector organisations dealing with similar issues.  
2. Experience of leading, supporting or managing staff and helping others to develop.  
3. Experience of working collaboratively across organisations to improve services or outcomes.  
4. The ability to build trusted relationships with a wide range of people, including frontline staff, senior managers, commissioners and people with lived experience.  
5. Strong organisational skills, with the ability to balance competing priorities and work effectively in a complex environment.  
6. Sound judgement when responding to risk, safeguarding concerns and sensitive situations.  
7. A commitment to Groundswell's values of lived experience leadership, participation, equity, compassion and collaboration.  

B) Knowledge and Experience: 

The successful candidate is likely to have knowledge or experience of: 

Essential: 

1. The barriers people experiencing homelessness face when accessing healthcare.   
2. Health, housing and adult social care systems, and how they work together.   
3. Trauma-informed, strengths-based and person-centred approaches.   
4. Building partnerships that improve services and outcomes.   
5. Safeguarding, professional boundaries and information sharing.   
6. Contributing to service development, quality improvement or organisational learning.   
7. Microsoft 365: Word, Excel, Teams and Outlook  

Desirable: 

1. London's health and homelessness landscape.   
2. Health Promotion, outreach or community engagement.   
3. Co-production, peer-led services or lived experience leadership.   
4. Developing services across multiple sites or boroughs.   
5. Working within a duty-based or high-volume service.   
6. Salesforce or another case management or CRM system.   
7. Using coaching and asset-based approaches to support people to develop their skills, confidence and independence.  

C) Personal Qualities: 

We're looking for someone who is: 

1. An excellent relationship builder who enjoys bringing people together around a shared purpose.   
2. Compassionate, approachable and respectful in the way they work with colleagues, partners and people using our services.   
3. Curious and reflective, always looking for opportunities to learn and improve.   
4. Confident working across organisational boundaries and able to influence through collaboration rather than authority.   
5. Adaptable and comfortable working in a changing environment where no two days are the same.   
6. Passionate about reducing health inequalities and improving access to healthcare for people experiencing homelessness.   
7. Reflective and solution-focused, with a commitment to learning and continuous improvement.  

We'd Particularly Welcome Applications from People Who Have: 

• Lived experience of homelessness or another form of social exclusion. 

• Experience of working in partnership with local communities.  

• Experience of co-production or supporting people with lived experience to shape services.  

• A commitment to using lived experience to influence systems and improve outcomes.  

Our Commitment to Inclusive Recruitment: 

Groundswell is committed to building a diverse and inclusive workforce. We actively encourage applications from people with lived experience of homelessness, migration, the criminal justice system, mental ill health, substance use or other forms of social exclusion. 

We recognise that no one candidate will meet every requirement. If you believe you have the skills, values and potential to succeed in this role, we'd encourage you to apply. 

Why Join Groundswell 

Meaningful Work 

This is an opportunity to improve not just individual lives, but the way services work together. 

As HHPA Development Manager, you'll help shape partnerships that make healthcare more accessible for people experiencing homelessness. Your work will influence how organisations collaborate, how services are designed and how people experience care. Every partnership you strengthen and every barrier you help remove has the potential to improve health outcomes for people who are too often excluded from healthcare. 

A Supportive Team 

We're a values-led organisation where collaboration, compassion and lived experience shape everything we do. You'll work alongside experienced colleagues who are committed to learning from one another and supporting each other to do challenging work well. 

We believe good leadership is rooted in reflection, openness and trust. Through regular supervision, reflective practice and close collaboration across the HHPA leadership team, you'll have the support and autonomy to develop your ideas, build strong partnerships and make a lasting contribution. 

Learn and Grow 

HHPA is continuing to grow, creating exciting opportunities to influence the future of the service. 

You'll have the opportunity to deepen your understanding of health inequalities, partnership working and systems change, while developing your leadership skills and contributing to the expansion of Homeless Health Peer Advocacy across London. Whether you're looking to broaden your expertise, lead new initiatives or help shape the future direction of the service, we'll support your professional development every step of the way. 

Benefits 

We offer a range of benefits to support your wellbeing and work-life balance, including: 

• 28 days annual leave plus bank holidays.  

• 5% employer pension contribution.  

• Flexible and hybrid working, where service delivery allows.  

• A compressed hours working pattern is available.  

• Regular reflective practice and high-quality supervision.  

• Ongoing learning and development opportunities.  

• A supportive, inclusive and values-led working environment.  

Be Part of Something Bigger 

At Groundswell, we believe everyone should be able to access healthcare with dignity, whatever their circumstances. 

By joining us, you'll help create stronger partnerships, more connected services and a fairer health system for people experiencing homelessness. You'll work alongside colleagues, volunteers and partner organisations who share a commitment to collaboration, lived experience and lasting systems change. 

Better partnerships create better healthcare. 

By bringing organisations together, supporting colleagues and strengthening the systems around people experiencing homelessness, you'll help ensure more people receive the care they need, when they need it. 

If you're looking for a role where you can influence services, build lasting partnerships and help create fairer access to healthcare, we'd love to hear from you. 

Application and Interview Process

Please let us know if you would like to request any accommodations or adjustments throughout the application and interview process. We will be very happy to support these wherever possible to give all applicants the best opportunity to showcase their skills and experience.

We encourage our candidates to draw from their personal and professional experiences, skills, knowledge and passion for our work in their applications, as we believe this will be the best representation of why you are the right fit for the role. While we acknowledge that Generative AI can be a useful tool when used selectively, we do not believe it can replace the authenticity each individual can bring to their application. Therefore, we ask you to consider carefully any use of Generative AI throughout the application process.  

1. Application 

To apply, please submit your CV along with a cover letter. The cover letter should explain:

• How you meet each of the areas outlined in the person specification above  

• Why you are interested in doing this job at Groundswell.

The deadline for applications is 10am on Monday 17th August.

1. Interviews 

Interviews will be held online on the week beginning August 24th. 

If you do not have a computer or a suitable space to do an online interview, we can arrange for you to come into our office.

We are a small charity with limited resources and are unable to give individualised feedback on unsuccessful applications before the interview stage.

1. Pre-employment checks 

The job offer for the successful candidate will be subject to a reference and DBS check.

Many thanks for taking the time to look into this role – it is an exciting opportunity, and we hope you will consider applying. 

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Trust and Foundations Fundraising Officer

About Harrogate Homeless Project

Harrogate Homeless Project is dedicated to supporting people experiencing homelessness across the Harrogate district. We provide safe accommodation, practical support and opportunities for individuals to rebuild confidence, develop independence and create brighter futures.

As demand for our services continues to grow, we are seeking an experienced and motivated Trust and Foundations Fundraising Officer to help secure the funding needed to sustain and develop our vital work.

About the Role

This is an exciting opportunity for an experienced grant fundraiser to play a pivotal role in the future sustainability of Harrogate Homeless Project.

Working closely with the Fundraising and Marketing Manager and colleagues across the organisation, you will lead on identifying, researching and securing funding from trusts and foundations, with a particular focus on capital funding opportunities. You will also help strengthen our impact measurement and evidence-gathering processes, ensuring we can effectively demonstrate the difference our services make and maximise future funding success.

The successful candidate will be a confident relationship-builder with excellent written communication skills and a track record of securing grant funding. You'll be passionate about making a positive impact and committed to supporting people affected by homelessness.

Key Responsibilities

Trust and Foundation Fundraising

• Research, identify and pursue trust and foundation funding opportunities.
• Develop and manage a portfolio of funding applications and grant programmes.
• Prepare compelling grant applications, expressions of interest and supporting documentation.
• Manage the full grant cycle, from prospect research through to reporting and stewardship.
• Build and maintain strong relationships with funders.
• Maintain an accurate funding pipeline and prospect database.
• Monitor funding deadlines, reporting requirements and opportunities.

Impact Measurement and Evidence Development

• Work with service teams to gather meaningful data, outcomes and case studies.
• Support the development of impact reporting and evaluation processes.
• Help create compelling cases for support that demonstrate organisational impact.
• Collaborate across teams to identify funding priorities and evidence required for applications.

Fundraising Administration

• Maintain accurate fundraising records and grant documentation.
• Track applications, awards and reporting schedules.
• Support funder reporting and impact updates.
• Work closely with finance colleagues to ensure the accuracy of budgets and financial information.
• Ensure compliance with fundraising best practice and GDPR requirements.

Strategic Development

• Identify emerging funding opportunities and sector trends.
• Support wider fundraising strategy and organisational sustainability plans.
• Explore partnership and collaborative funding opportunities.
• Contribute to applications for statutory, local authority and government funding where appropriate.

About You

We're looking for someone who has:

• Experience of researching, writing and securing successful grant funding applications.
• Experience of managing a fundraising pipeline and achieving income targets.
• Excellent written communication and relationship-building skills.
• Strong organisational skills and attention to detail.
• Experience gathering and presenting impact and outcomes data.
• The ability to manage competing priorities and work independently.
• A commitment to the values and mission of Harrogate Homeless Project.

Experience within the homelessness, housing, health or wider voluntary sector, along with knowledge of capital fundraising, would be advantageous.

Closing Date: 5.00pm, Wednesday 19 August 2026
Interview Date: Week commencing 24 August 2026

If you're passionate about making a lasting difference and have the fundraising expertise to help secure the future of our services, we'd love to hear from you.

Waking Night Support Worker

We're looking for a kind, compassionate and resilient Waking Night Support Worker to join our Homelessness Social Care Service in Kensington & Chelsea.

£23,088.00 per annum, working 30 hours per week. 3 nights on and 4 nights off

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

• Building supportive, trusting relationships with customers and creating a positive atmosphere
• Working proactively with other members of the team to handle the service caseload and administrative responsibilities
• Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
• Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
• Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
• Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
• Report any observations relating to customers welfare.
• Assisting in the recording and reporting of customer incidents
• Updating the database on each customer when necessary.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:

• Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
• Exudes a warm friendly presence and open behaviour
• Prefers working as part of a group or team

What you'll bring:

Essential:

NVQ Level 2/3 or equivalent with some previous relevant sector work experience

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.