Family support jobs

Cherry Trees is a charity providing home-from-home short breaks for children in Surrey and Hampshire aged 0-19 with a range of complex disabilities including learning, physical and sensory impairments.

We are looking for a Responsible Individual (RI) to ensure the home operates in full compliance with the Children's Homes (England) Regulations 2015 and Quality Standards and meets the needs of children with complex disabilities. The RI will provide strategic leadership, ensure regulatory and safeguarding oversight, support the Registered Managers, and drive continuous support to achieve positive outcomes for young people.

The role
The Domestic Abuse Prevention All Risk Perpetrator Worker will strive to make contact and work on a one-to-one basis with perpetrators whose victims have been identified through all levels of risk. 

The purpose of this role is to move the perpetrator along the spectrum of awareness; acceptance of impact; desire to change; to voluntary engagement in behavioural change to end the cycle of abuse for children who are victims of domestic abuse. 

The Domestic Abuse Prevention Worker will work with people on: awareness raising and developing motivation to change with people who recognise they are at risk of or are harming their partner (low risk), individual case management and group behavioural change programmes (standard and medium risk), intensive case management aimed at high harm and/or significant recidivist perpetrators. To do this, the Domestic Abuse Prevention worker will work closely with existing agencies as part of a co located multi agency approach. 

The Domestic Abuse Prevention worker will work closely with the victim/survivor IDVA service to review risk, develop safety plans, and improve outcomes for all parties involved. 

The work carried out in Bolton is currently focused on MATAC where we provide the service sometimes referred to as PAST.

The Prevention, Action and Support Team (PAST) provides an intensive case management service for individuals (all genders, 18+) identified by the police as high risk, high harm perpetrators of domestic abuse.  The intervention lasts 8 – 16 weeks, (with potential extensions based on the duration of the perpetrators inclusion in the perpetrator panel cohort).  Cases are referred through a police-led perpetrator panel (e.g., MATAC or DATAC).

PAST’s intensive case management approach balances support, accountability, and disruption to deliver tailored interventions that enhance victim safety, provide perpetrators with opportunity for change – while ensuring they are held accountable for their actions.

About you

You’ll have a deep understanding of the nature of domestic abuse and its effects on clients and children, as well as the reasons behind abusive behaviours towards intimate partners.

Your knowledge extends to the range of statutory and voluntary agencies that clients and their children may encounter, and you are aware of the impact of domestic abuse on children and parenting, including the additional needs of clients from BMER communities. 

You will have experience in working with clients on issues of domestic abuse, providing one-to-one and group support and advice, managing your own workload and administration, and assessing the risk and safety of your clients and those connected to your client.  You will have handled safeguarding disclosures and referrals, and you communicate clearly with a range of people both over the telephone and in person. 

You will be organised, able to use your initiative, and work effectively as part of a multi-service team. Your administrative skills are strong, and you are adept at using a computer to maintain effective systems. 

Flexible and willing to work evenings, you can travel independently. Additionally, you will have an understanding of trauma-informed practices, risk mitigation, and safeguarding. Experience liaising with social workers and other professionals, and in related areas such as substance misuse, child protection, or family support, is desirable. 

Fluency in an additional language and skills in group work are also advantageous. You stay updated with best practices and new initiatives. 

We want you to feel empowered to bring your authentic self to this role, so we encourage flexible working around core hours. We offer an annual continuous Professional Development allowance, generous annual leave entitlement and Birthday leave.

About us

We want to make working at TLC an enjoyable and rewarding experience.
It takes a dedicated, passionate, and flexible team to deliver the range of services we provide. We’re lucky to have over 150 people on our teams and 12 Trustees who believe in what we do. We are looking for enthusiastic, experienced, engaged and highly motivated people to join our team.

We aim to encourage a culture where people can be themselves and be valued for their strengths. We seek to attract and employ the best people from the widest pool, reflecting the diverse range of people we support.

We want to make our recruitment processes accessible to everyone, so if there is any way that we can support you to be the best you can be, please contact us. 

This post is subject to an enhanced DBS check.

Please note: we will be shortlisting applications on an on-going basis so we encourage applicants not to wait until the closing date to submit an application where possible.

Tameside Neurodiversity Hub

Navigator Role

Are you passionate about neurodivergent children and young people and their families having the right support, at the earliest point?  We are proud to be developing and delivering the Tameside Neurodiversity Hub and are seeking a skilled and experienced practitioner to be the navigator. This part time opportunity will be over 3 days.

To be successful, you will need to have the following:

• Experience in supporting children with neurodiversity.
• The ability to ensure the 'voice' of the child and family is central, enabling lived experience to create change.
• Excellent team working skills. You will work as part of a service that covers the whole of Greater Manchester.
• The ability to collaborate with and confidently present information to a range of people including the delivery of workshops.
• Excellent communication skills, enabling communication with children, young people, families and professionals.
• Robust safeguarding knowledge and good recording skills.
• A car available for work with business insurance.

There are lots of opportunities to develop your skill set, knowledge and career progression going forward. 

This service is dynamic, no two days are the same, we work flexibly to meet the needs of the children and families so whilst there is a Monday to Friday working pattern you will be working some evenings and if required occasional weekends. In return you will manage your hours so may benefit from later starts or earlier finishes.

Barnardo's has a generic job description/person specification. When completing your application please provide examples in your application in the context of the advert and additional information sheet as to how you meet the requirements of the role.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Mission Without Borders UK are seeking an exceptional Major Donors, Trusts & Partnerships Manager to help drive our mission forward and make a lasting difference for children and families across Eastern Europe.

Mission Without Borders (MWB) is a Christian organisation working in some of the most challenging contexts in Albania, Bosnia-Herzegovina, Bulgaria, Moldova, Romania, and Ukraine. We come alongside children, families, and communities living in poverty, offering practical, emotional and spiritual support, sharing the hope found in Jesus Christ to enable people to move towards self-sufficiency.

MWB UK is entering an exciting period of growth. With an ambitious five‑year plan underway, we are seeking to strengthen our work with major donors, charitable trusts, foundations, and Gift‑in‑Kind (GIK) partners to expand our impact and reach more people in need.

About the role

This is a pivotal and high‑impact role, perfect for a talented relationship‑based fundraiser who is motivated by purpose, strategy, and the power of partnership.

You will:

· Build and manage a strong portfolio of major donors, developing tailored engagement plans that inspire deep and long‑term support.

· Grow income from charitable trusts, foundations, and statutory funders through high‑quality applications and outstanding stewardship.

· Lead MWB UK’s Gift‑in‑Kind strategy, securing in‑kind products and managing the logistics journey from offer to delivery into field countries.

· Craft compelling proposals and impact reports that clearly articulate MWB’s vision and programme outcomes.

· Collaborate with passionate colleagues across MWB’s international network to identify funding priorities, shape supporter experiences, and maximise impact.

· Contribute strategically to MWB UK’s fundraising plans, spotting opportunities, and driving income growth.

This role blends hands‑on relationship management with strategic ownership.  This is ideal for someone who thrives on initiative, creativity, and wants to see their work translate into real, tangible change for vulnerable people.

About you

We’d love to hear from you if you have:

· Proven experience securing income from major donors and/or charitable trusts.

· Excellent relational skills with the ability to connect, inspire, and build trust.

· Strong written and verbal communication skills, including crafting persuasive proposals.

· A proactive, organised, detail‑driven approach with the ability to prioritise effectively.

· A genuine alignment with MWB’s Christian ethos and values.

If MWB’s vision is a cause that inspires you and the position fits with your skills, values and experience, then we would love to hear from you.

The position offers flexibility with a mix of home working and office based to be discussed. This is a full-time position, but we are open to hearing from candidates who can work a minimum of 4 days a week.

What we offer

· 30 days holiday per year

· Flexible working

· Employee Assistance Programme

· Pension scheme

· Opportunities to travel to projects in our field countries, as required

How to apply

Please send a covering letter of no more than 2 pages highlighting your reasons for applying and explaining your how your skills, experience and values align with the role.

Please see the Job Description below for more details.  If an informal conversation about the role would help, please call or email us.

We are actively interviewing as applications come in, so please apply now.

Who we are

Every year, thousands of people in the UK face court alone. Often through no choice of their own, people must represent themselves at a moment that could have life-changing outcomes. This includes loss of access to children or homelessness. At the same time, people facing court alone may find themselves up against a party with legal representation. They are instantly at a disadvantage and overwhelmed by the enormity of the challenges they are up against. We supported unrepresented litigants in the civil and family courts in England and Wales over 45,000 times last year.

We provide a safe space with volunteers who listen to each client’s individual story. Last year, over 1000 volunteers helped people to get their thoughts in order, problem-solve and decide next steps, source relevant and reliable legal information, explain complex procedures, complete court forms, and clearly present statements.

At a time when legal support is increasingly limited, we have a vision that no one should have to face court alone.

To make this vision a reality, we have a focused communications strategy to ensure the charity has the brand, reach and impact it needs to connect with unrepresented court users and engage supporters.

Who we're looking for

Ambitious, professional, committed and friendly. That describes us. If it also describes you and you have a passion for communications, then we’re keen to hear from you.

We’re looking for a Communications Manager to join our team for maternity cover. You’ll be stewarding our 25th anniversary communications plan and helping us to connect with our stakeholders, especially with those in the legal sector. As well as overseeing our website and social media, you’ll be supporting the service team in connecting with volunteers and clients and supporting the fundraising team in engaging donors.

The role

The Communications Manager role is a cross-organisation role, and you’ll be supported by the CEO and the Head of Fundraising. You’ll also be able to build on the firm foundations we already have in place, with plans agreed for our 25th year.

We’re open to applications from communications professionals who want to work hybrid from the Royal Courts of Justice in London or want to work from home.

To apply, please send your CV and a cover letter about why you're the right person for the role via Charity Job.

Job Title - Homelessness and Housing Law Advisor or Solicitor

Contract - Fixed Term – 3 years

Hours - 21 hours per week

Salary Range - £36,000 - £39,000 FTE (£21,600 - £23,400 pro rata)

Location - Coram Campus, 41 Brunswick Square, London WC1N 1AZ

About Coram

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

One of the twelve members of the Coram group, Coram Children’s Legal Centre (CCLC) is the UK’s specialist centre for children’s rights in education, immigration, community care and family law, and provides significant international legal systems consultancy.  The centre is located on the Coram Campus in central London with a base in Colchester. We champion access to justice through information and advice, legal practice and representation, policy and strategic litigation.  Our Legal Practice Unit provides advice and representation primarily under legal aid contract.  Our Policy and Practice Change team promotes practice change through training and capacity building to professionals and secures systems change through research, policy and advocacy.

About the role

This is an exciting opportunity to be part of a multidisciplinary team working to tackle youth homelessness. 

This role is funded by the Oak Foundation and forms part of Coram’s Voices in Action programme which combines CCLC’s legal work, Coram Voice’s advocacy support and Coram’s policy and participation work to champion young people’s rights and create change.  It centres and amplifies the voices of young people through our young ambassadors with personal experience of homelessness or school exclusion. The young ambassadors campaign locally and nationally to change policy and practice and empower their peers with knowledge of their rights through workshop delivery and content creation. 

Working with others across the group, the purpose of this specific role is to provide specialist housing law advice, preliminary casework and onward referrals to young people under the age of 25 experiencing housing related issues.  This will include delivering regular outreach advice sessions in partnership with community organisations.  The post holder will work with the Head of Community Care Law on project design, co-ordination, delivery and reporting.  Supported by the Head of Community Care Law, they will be proactive in developing community partnerships and managing relationships with partner organisations.

The role will be integrated within the wider community care and public law team and will be supported by the Head of Community Care Law.  Building on the existing expertise and practice within the team, there will be a particular focus on advising and supporting young people who are care experienced, should have benefited from care or are young migrants.  The aim is to diagnose complex legal issues relating to housing and homelessness, to ensure young people understand their position and legal rights and are either supported to take steps to realise those rights, provided with preliminary casework to resolve issue at early stage, or where needed, referred on for complex casework and litigation either internally or externally.

The role would suit an experienced housing law advisor or caseworker. We welcome applications from solicitors and non-solicitors.  The priority is experience delivering high quality housing law advice and casework sensitively to vulnerable clients with a track record of delivering against project targets and meticulous case management skills. We are looking for a committed, resourceful and determined housing law advisor with a positive and solutions focussed attitude who is able to work both independently and collaboratively as part of a team. They will be well supported with access to training, supportive line management and will benefit from being part of a wider collaborative legal practice team. They will work closely with a paralegal and be responsible for helping to develop the paralegal’s knowledge and understanding of housing related law.

The role will be based in our offices and with regular advice delivery in outreach locations. However, some remote/ hybrid working may be possible depending on the experience of the candidate after the initial settling in period. There may be flexibility over how the three days will be spread across the week (within working hours) and in accordance with the needs of the project.

To apply for this role, please click on the 'apply now' button below to complete the application, please note we do not accept cv’s.

Closing date: Sunday 22nd March 2026 at midnight

Test and Interview date: Week commencing 30th March 2026

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 281222.

Job Title - Childminding Quality Improvement Partner

Contract - Fixed-Term contract from 1st April 2026 – 31st March 2027 with possible extension (subject to successful funding from April 2027)

Hours - 18 hours per week

Salary - £13,487.15 per annum (£26,225 FTE)

Location - Home-based in Cambridgeshire

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About Coram PACEY

Coram PACEY is the professional association dedicated to supporting home-based child carers, including childminders and nannies, to provide high quality services, information and advice to children, their families and carers.

The role

As a key member of the Coram PACEY team to be responsible for recruitment, development, quality improvement and sustainability of registered childminders and home-based childcare providers in Cambridgeshire.

Find out more about the role

Find out more about the role in our virtual session on Tuesday 10th March 2026 from 6.30pm-7.15pm. This is your opportunity to meet the managers of the Cambridgeshire work, find out more about the role, what we are looking for in applications and to ask any questions. You can join the session anonymously, we will use the chat function to manage any questions raised. If you are interested in joining the session, please go directly to our website and click on the 'register in advance here' link that is within the advert.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing Date: Monday 16th March 2026 at 11:59pm

Interview Date: Afternoon of Monday 23rd March and morning of Tuesday 24th March

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Specialist Housing Worker

Salary: £32,000 | Contract: Temporary, Full-time, 12 months with potential to extend | Location: St Helens

Are you passionate about supporting refugees and individuals with humanitarian protection status to build a secure future? YMCA St Helens is seeking a Specialist Housing Worker to provide person-centred, trauma-informed support and improve access to long-term accommodation. You’ll play a vital role in helping people transition to independent living as part of our Housing Support Team.

Key Responsibilities

• Provide high-quality, person-centred housing support to refugees and those with humanitarian protection status
• Assess housing needs and develop personal housing plans
• Support clients to secure suitable and affordable housing and maintain tenancies
• Advocate for clients’ housing needs and liaise with relevant agencies
• Build strong relationships with landlords, agents, and stakeholders
• Negotiate rehousing opportunities and work with local authorities on housing schemes
• Maintain accurate records and produce reports for funders

About You
Essential:

• Experience working with refugees or individuals with humanitarian protection status
• Strong understanding of resettlement and integration challenges
• Experience working with housing stakeholders and multi-disciplinary teams
• Ability to manage a caseload and create detailed support plans
• Excellent communication and advocacy skills
• Knowledge of UK welfare benefits, housing rights, and immigration services
• Cultural competence and commitment to equality and inclusion
• Ability to work flexibly and independently, including outreach
• Full driving licence and access to a car

Desirable:

• Experience working with families and children
• Experience delivering workshops or community events
• Fluency in a relevant community language
• Lived experience as a refugee or asylum seeker
• Chartered Institute of Housing qualification

Why Join Us?

• Make a real difference in the lives of refugees and vulnerable individuals
• Be part of a supportive, values-driven team
• Help shape innovative housing solutions in the community

Closing Date: 27th March 2026 at noon
Interviews: Week commencing 6th April 2026
Apply with your CV and covering letter

At the Bone Cancer Research Trust, we exist because families refused to accept a world where primary bone cancer had no hope, no answers and almost no research. Today, we’re the UK’s leading bone cancer charity and every supporter you engage helps push vital research forward and provides comfort to families who need us. 

About the role 

We’re looking for a friendly and professional Fundraising Assistant. As the first point of contact for supporters, you will play an essential role in delivering exceptional supporter care. 

You will: 

• Respond to supporter enquiries via phone, email and post. 

• Process donations and produce thank‑you letters and certificates. 

• Send fundraising packs, materials and merchandise. 

• Provide admin and operational support across fundraising, events and volunteering. 

• Support Facebook fundraisers and digital fundraising platforms. 

• Maintain accurate CRM records (training provided). 

• Help with events and represent BCRT when needed. 

• Support stock management, fulfilment and basic online shop tasks. 

About you 

• Friendly, confident communicator who enjoys helping people. 

• Experience in customer/supporter care. 

• Strong organisation and time‑management skills. 

• Enthusiastic, proactive and willing to learn. 

Why join us? 

You’ll join a small, passionate charity where your ideas matter and your work truly changes lives. This role offers variety, development opportunities, flexibility, a supportive culture and the chance to make a difference. 

What we offer 

• Flexible approach to working hours

• 30 days annual leave per year plus bank holidays 

• Private Health Insurance (following successful probation) 

• 6% employer pension contributions

• Life Assurance of 4x annual salary

Our Aims

The Urban Partnership Group (UPG) is a community and regeneration organization situated in West London offering a wide range of activities at its bases at the Masbro Centre, Edward Woods Community Centre, Masbro Brook Green, and Flora Gardens Family Centre  projects managed include those for older people, youth, children center services, volunteering and community champions.  Through these projects UPG hopes to enhance the health, wealth and well-being of the centers’ users.

Role

To be responsible for the day-to-day provision of an efficient, welcoming and professional reception and administrative/business support service to the Masbro Community Centre.

The applicant will be the first person a visitor, client or customer meets or speaks to face to face or on the phone.  The applicant will need to have a good rapport with people and make them feel welcome and at ease.  UPG deliver a range different activities a week with a footfall of over 500 people a week.

Supporting providers and users of the Community Centre.

Duties and Responsibilities  ​

1. As the receptionist and administrator, ensuring all users and visitors are dealt with promptly, professionally and courteously.

2. Provide a warm, supportive and nurturing front-of-house presence, building positive relationships with service users, tenants, volunteers and partners.
3. Develop and maintain effective clerical and administrative systems in line with UPG policies and procedures, reviewing and improving systems where necessary.
4. Carry out general administrative duties including (but not limited to):
   • Managing incoming and outgoing post
   • Responding to written and verbal enquiries
   • Coordinating bookings for workshops and classes
   • Processing invoices and supporting basic financial record-keeping
   • Assisting with room and hall hire bookings and issuing hire agreements
   • Attending and minuting meetings as required
   • Undertaking follow-up actions where necessary
5. Assist with the reporting and monitoring of repair and maintenance issues and liaise with contractors where appropriate, escalating concerns to the Centre Manager / CEO.
6. Support the scheduling of events, activities and services, including providing accurate information and assisting with room set-up and clear-down when required.
7. Maintain clear and accurate records of Centre usage, including visitor logs, attendance registers and staff whereabouts for emergency purposes.
8. Work collaboratively with reception and administrative colleagues across all UPG sites to ensure consistent systems, shared best practice and coordinated cover arrangements where required.
9. Develop and maintain links with borough-wide support services to ensure effective signposting for residents and organisations.
10. Undertake student enrolment, inductions, DBS checks and other relevant compliance procedures for volunteers, staff and external groups, ensuring records are securely maintained.
11. Support the promotion and publicity of the Centre, including updating noticeboards, digital displays, website content and social media platforms in collaboration with the Family Services and Performance Manager and colleagues at other sites.
12. Assist in gathering data and basic monitoring information required for reports to funders and stakeholders.
13. Support room inspections and ensure spaces are prepared to a high standard before and after use.
14. Promote a culture of inclusion, respect and community cohesion, demonstrating empathy and sensitivity when supporting individuals from diverse backgrounds.
15. Work at all times in accordance with UPG policies, particularly regarding equal opportunities, safeguarding, health and safety, risk assessments and confidentiality.
16. Assist with fire drills, emergency procedures, risk assessments and compliance monitoring.
17. Demonstrate commitment to equality, diversity and inclusion in all aspects of work.
18. Provide occasional administrative support to senior management, including diary coordination and document preparation where required.
19. Undertake any other duties as directed by the CEO or Line Manager that contribute to achieving UPG’s aims and objectives.

Please see the attached Person Specification. 

Harris Hill is delighted to be partnering with Roald Dahl's Marvellous Children's Charity to recruit their new Director of Finance & Operations.

• LOCATION: Amersham, Buckinghamshire
• REPORTING TO: Chief Executive Officer
• ORGANISATION: There are only 20 employees in the charity
• RESPONSIBLE FOR: Senior HR Executive (PT) and Database & Operation Officer (PT) This is a Standalone Finance role, with no other finance support.
• HOURS: Full-Time (9am-5pm, Monday-Friday)
• HYBRID WORKING: A minimum of 2 days a week and SLT meetings, is required at their offices in Amersham, Buckinghamshire
• SALARY: circa £65,000pa
• PENSION: 7% non-contributory
• ANNUAL LEAVE: 28 days, plus bank holidays
• OTHER BENEFITS: Employee Assistance Programme (EAP), Free Parking 

INTERVIEWS ARE AVAILABLE W/C 30TH MARCH                                                                                         

Roald Dahl's Marvellous Children's Charity provides specialist nurses and life-changing support for seriously ill children.

Across the UK, over 200 Roald Dahl Nurses care for more than 40,000 children living with complex, lifelong conditions.

For many families, the road to diagnosis is complex and uncertain, juggling hospital visits, managing medications, and navigating treatments and tests. They are often under the care of multiple specialists, across different hospitals.

Roald Dahl Nurses join families on this journey. They provide coordination of care, emotional support, and a trusted, familiar presence both in hospital and at home. They help families feel less overwhelmed and isolated and more in control.

Our vision is that every seriously ill child deserves a Roald Dahl Nurse and fundraising is core to achieving this.

Job Description

The Director of Finance and Operations (DFO) will play a crucial role in realising our ambitious plans as a charity. The postholder will be a member of our Senior Leadership Team (SLT), along with the CEO, Director of Development, Director or Programmes and Director of Fundraising and Communications.

The DFO role is responsible for overseeing the financial health, operational effectiveness, and organisational infrastructure of the charity, ensures that the charity operates efficiently, ethically, and in compliance with all regulatory and fiduciary requirements.

This role blends strategic financial leadership with hands-on operational management and is critical to enabling the charity to achieve its charitable programme as well as provide long-term sustainability.

Key Responsibilities                             

Financial Leadership & Management

• Provide strategic financial leadership, including long-range financial planning, budgeting, and forecasting.
• Develop and manage the organisation's annual operating and capital budgets in collaboration with senior leadership.
• Manage the accounting functions, including payroll and pension, and month-end and year-end close.
• Prepare and present timely, accurate financial reports to the SLT, Finance and Investment Sub- Committee, and Board of Trustees.
• Monitor cash flow, reserves, and investments to ensure financial stability and liquidity.
• Ensure compliance with all financial regulations, funder requirements, and nonprofit accounting standards.
• Lead annual audits and coordinate with external auditors.
• Manage relationship with investment managers and their adherence to investment strategy.

Operations & Organisational Management

• Oversee day-to-day operations to ensure efficient systems, processes, and internal controls.
• Lead and continuously improve policies and procedures related to finance, operations, and administration.
• Manage organisational risk, insurance coverage, and compliance (e.g., legal, regulatory, and contractual obligations).
• Oversee facilities, technology, and vendor relationships, ensuring cost-effe

About NCT

NCT is a charity with a clear mission: to support people as they become parents, through pregnancy, birth, and early parenthood.  

With a 65-year history of transformative change, we are a vibrant community of volunteers, practitioners, peer supporters, members and advocates. We are the largest parenting charity in the country and over the decades we’ve supported millions of people on their unique journey into parenthood.    

While many know us for our antenatal classes, we also do much more. We campaign on issues that matter to parents, provide infant feeding support, and run thousands of free community events and activities led by our amazing volunteers. We also support families facing challenges like social isolation, feeding difficulties, and poor mental health. We offer support in communities, in hospitals and online. 

About the role

Our Hartlepool Parent Support project is commissioned by Hartlepool Council, to offer infant feeding support across the region in both community and hospital settings and perinatal mental health support throughout the region. Support is delivered by staff and volunteer peer supporters. 

We are seeking a capable Perinatal Mental Health Project Leader who is passionate about supporting parents to lead on this project.  This role is home-based but will include travel across the Hartlepool region (expenses will be reimbursed).

Join our passionate team and contribute to the meaningful work that transforms the lives of parents and families. Your role will include:

•Leading on perinatal peer support across the Town.
•Managing the volunteers
•Having a good working knowledge and understanding of the local demographics in the Hartlepool area and ensuring all services are accessible and inclusive. 
•Engaging with communities through networking with other local organisations.
•The Confidence to network with and occasionally present to local clinical and partner agencies across maternity and mental health sectors to integrate the services into local pathways and build relationships with the profile of the service.

You must have good communication skills and be able to build relationships and create a rapport with a wide range of people easily. This is a large project you must be able to confidently prioritise your own work, be highly organised and able to work independently.

Being able to make decisions and respond appropriately to our commissioners, staff, peer supporters and parents and other external stakeholders is essential, alongside good IT skills– including Outlook, Word and Excel – and you must have good attention to detail.

It is essential for this post that you undertake the training to become an Parents in Mind Peer Supporter. This requires lived experience. The training can be undertaken within your working hours. 
The role is 25 hours per week which will be predominantly Monday to Friday within the working day, however, will include occasional evening and weekends. This is a home-based role, however travel across Hartlepool will be required.

About you

You will:

•Are you willing to undertake our Peer Supporter training? (Requires lived Experience)
•Can you work at pace and juggle a number of different priorities?
•Are you passionate about supporting families to reach their parenting goals and contribute to their positive wellbeing?
•Do you want to join an amazing Charity that supports parents across the UK?
•Would you like to be part of an amazing team of passionate staff?
 

Our Benefits – What we offer you  

We value our team and offer fantastic benefits to support your well-being and professional growth: 

• 30 days annual leave (excluding Bank Holidays)  
• Pension matched up to 5%  
• Flexible working options to suit your lifestyle  
• Employee Assistance Programme, including 24/7 GP access, personalised counselling, legal advice and more  
• Cycle to work scheme to support sustainable commuting  
• Life Assurance for peace of mind  
• Free eye test for all staff, with further discounts  
• Blue Light discount card

How to apply

At NCT, we’re committed to fostering an inclusive and diverse workforce. If you need reasonable adjustments during the recruitment process or within your role, please let us know - we’re here to support you. Ready to make a difference? Apply now and be part of something truly special.  

If you would like to apply for this position please submit a CV and covering letter, outlining why you are interested in the role and why you think your skills, experiences and competencies are a good fit - in particular focus on the essential criteria. Further details available on our website.

Every day at PACT, we are building adoptive families and empowering women, children and parents to embrace a positive future. Our work changes lives and we are looking for someone who can help tell the stories behind that impact.

As Communications and Engagement Officer you’ll play a key role in sharing the voices and experiences that define who we are. You’ll help shape compelling content that brings our mission to life and connects people with the difference that PACT makes.

Join an outstanding adoption charity and award-winning trauma recovery service provider that is passionate about creating brighter futures for women, children and families from many different backgrounds.

Position: Communications and Engagement Officer

Location: Hybrid working arrangements, with at least one day per week in our Reading office   

Contract: Permanent full time – 37 hours per week, weekdays

Salary range: within the range of £25,735 to £31,453 per annum 

About the role:

Our Communications and Engagement team is responsible for engaging external audiences, supporters and beneficiaries in PACT’s work and fundraising challenges. 

As our Communications and Engagement Officer you will play a valuable role in shaping and sharing compelling content that brings PACT’s mission to life. You will:

· produce PACT communications and marketing materials that reflect our values and demonstrate our impact. This includes a programme of social media engagement, regular newsletters, press releases, internal communications, creating content for the website and capturing illuminating lived experiences for the variety of channels.

· ensure that all internal and external communications align to our brand

· raise awareness of the PACT brand and our services

· contribute to PACT’s fundraising targets with appeals and challenges

About you:

To be a successful Communications and Engagement Officer, you’ll have skills and experience in using:

· Social media for organisation and event promotion

· Analytic and insight tools to develop reach and engagement across digital platforms

· WordPress content management systems to create, edit and maintain webpages

· Mailchimp as an email marketing tool

· Canva, Adobe Creative Cloud apps, or similar graphic design platforms

· CRM programs, such as Blackbaud’s Raiser’s Edge

You’ll be able to identify considered opportunities to develop communications and engagement through initiative and innovation to maintain PACT’s position as a sector leader.

If you can demonstrate your creative skills to present information in a clear, engaging and accessible way with the above experience, and this sounds like you - please visit our website and apply today to join a collaborative and dedicated team who are part of something truly meaningful.

For an informal discussion about the role please visit our website for contact details for Sam Ward, Events and Engagement Manager.

For more information about PACT please visit our website.

Closing date: 9am, Wednesday 25 March 2026

Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.

Other roles you may have experience of could include: Communications Assistant, Marketing Assistant, Communications and Engagement Assistant, Communications and Marketing Assistant, Communications Officer, Marketing Officer, Communications and Marketing Officer, Communications and Social Media Assistant, Communications and Social Media Officer

Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.  

Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.  

All opportunities with PACT are based in the UK.

Job Description

Post: Assistant to Head of Services

Based: Work from home with monthly attendance in office for meetings. Candidate must reside within one  hour commute to Birmingham (office)

Responsible to: Head of Services

Salary: £24,784.00 FTE (£9,913.00 actual)

Hours: 0.4 FTE (2 days per week) Monday and one other day to be agreed 

Annual Leave: 14 days per annum

About Little Hearts Matter

Little Hearts Matter (LHM) is a national charity with over 7000 members. We are the only charity in the UK that offers support and information to, and represents the needs of, children and families following a diagnosis of single ventricle heart disease (half a working heart). These congenital cardiac conditions can never be cured, even following repeated surgery, so the children must learn to live within the restrictions that their disability and fears for their future create.

Little Hearts Matter is there from the time parents learn of their child’s condition, through risk-filled treatment into a challenged-filled life at home. LHM is there to support the children as they grow to adults, and their families, through their hopes and aspirations. We believe all of our members deserve the chance to be able to fulfil their individual potential. Our aims are to:

Alleviate isolation by offering support, friendship and understanding from the time a diagnosis is made, through treatment decisions, hospital care and into life at home, eventually introducing parents and patients to other families who have similar experiences and shared concerns helping them to build a network of support.

Reduce fear by offering patients, parents, siblings, and the extended family a greater opportunity to understand the diagnosis and treatment paths available.

Reduce confusion and a lack of understanding by producing and supplying for free, user focused information that supports and aids understanding from the time of diagnosis, through treatments and into life at home.

Raise a greater awareness within Medical, Educational, Social and Governmental circles of the needs of children, and their families, as they travel through every stage of their lives.

Purpose of the role: 

The Assistant to the Head of Service will support the effective delivery of Little Hearts Matter’s family services, with a particular focus on enabling smooth communication, assisting in the organisation of service activities and events and supporting service volunteers.

Key Responsibilities

Core Responsibilities (Primary focus of the role):

Service Coordination

• Assist with planning and delivering family support events.

• Help develop service materials for families and volunteers.

• Monitor service enquiries and triage routine queries.

• Liaise across internal teams.

Data & Reporting

• Update service databases and volunteer records.

• Produce volunteer activity updates and service statistics.

• Support monitoring and evaluation.

Communication

• Draft communications to families, volunteers, and partners.

• Support the development of digital and print resources.

Project Support

• Assist with service development projects.

• Support document preparation and research tasks.

• Help create new guidance materials and volunteer tools.

Volunteer Support

• Support the recruitment, onboarding, and coordination of volunteers.

• Assist with scheduling volunteers for events and activities.

• Maintain accurate volunteer records.

• Prepare volunteer communications and resources.

• Contribute to volunteer wellbeing initiatives.

• Support volunteers to feel prepared and confident.

General Responsibilities

• Maintain confidentiality and comply with data protection.

• Uphold the ethos and values of Little Hearts Matter.

• Undertake relevant training.

• Carry out reasonable duties supporting the service.

Contribute as appropriate to the wider Little Hearts Matter team with support to administration, fundraising and social media.

Person Specification

Experience

Experience handling enquiries and offering sensitive support                 Essential

Basic safeguarding knowledge                                                                Essential

Knowledge & Skills

Good organisational skills and ability to priortise                                 Essential

Competent with Microsoft Office 365                                                      Essential

Ability to maintain accurate, confidential records                                    Essential

Strong interpersonal and empathetic communication                             Essential

Excellent written and verbal communication                                           Essential

Ability to build relationships with volunteers and families                       Essential

Experience in a health-related charity                                                    Desirable

Experience in supporting events or training sessions                          Desirable

Knowledge of congenital heart conditions                                             Desirable

Experience with databases or volunteer-management systems           Desirable

Experience working with volunteers, families, or in a charity environment    Desirable

Understanding of the value of volunteers in service delivery                 Desirable

Personal Qualities

Compassionate, patient, and emotionally resilient                                Essential

Proactive and able to use initiative                                                 Essential

Flexible and adaptable                                                                      Essential

Committed to Little Hearts Matter’s mission                                    Essential

Other Requirements

Willing to work occasional evenings/weekends (with notice).           Essential

Willing to travel if required.                                                                Essential

This role is subject to enhanced DBS check.

Closing date for applications : 19 March 2026

Interviews: 31 March 2026