Finance and support services manager jobs
Battersea has entered an exciting phase of innovation and transformation as we reach the mid-point of our new five-year strategy. With increased investment in income generation, we are strengthening our team to drive the growth necessary to achieve our organisational goals.
The Philanthropy Officer will play a pivotal role in achieving ambitious annual income targets across Philanthropy, Partnerships & Campaigns (PP&C). In this role, you will manage and develop a mid-value giving programme, building strong supporter relationships through tailored cultivation, stewardship and engagement activities. The role is responsible for delivering donor communications, appeals and fundraising campaigns, supporting the planning and execution of donor events, maintaining accurate financial records and performance reporting, and working collaboratively across the organisation to maximise fundraising opportunities and contribute to the successful delivery of the Philanthropy team’s strategic objectives.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year.
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us or call us. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 23rd August 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s): 1st September 2026
For more information about the role, please download our Recruitment pack.
To apply for the role, please click the "Apply" button.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
Job description
This is an exciting opportunity to work at the heart of the Associate Programme in the core team of On Purpose London, an international social enterprise dedicated to developing leaders for transformative change. The Programme and Recruitment Coordinator will play a key role in ensuring the programme runs smoothly and that the participants, our Associates, have a great experience.
Person profile
We are seeking an organised self-starter who can bring great organisational skills to the recruitment of participants, and programme delivery of our well-known cohort-based learning programme. You will work closely with our current On Purpose Associates and the L+D Programme team to deliver an outstanding learning & development programme that supports our Associates to transition into critical roles in systemic change.
About On Purpose
We develop leaders who will help transform our economy – putting purpose before profit to create a system that is equitable and regenerative. Working here puts you at the heart of an inspirational mix of people and organisations working to create positive change. You will create impact by shaping leaders who will have a transformative effect on the economy, and help curate a curriculum of learning and development opportunities.
Our Associate Programme celebrated its fifteenth year in 2025. Running twice a year, the year-long programme works with a select group of high-potential career changers from a range of professional backgrounds, matching them to work with purpose-led organisations, and supporting them through inspiring learning and development.
About the role
The role of Programme and Recruitment Coordinator sits at the heart of delivering our flagship Associate Programme. You’ll accompany individuals through the journey from candidates to Associates, support their onboarding and matching to placements, hold the logistics for their regular afternoon training sessions and project manage key milestones in the Programme such as the residential.
This role will work with our London and international core team and current Associates. You will be managed by the Co-Lead of On Purpose London, Head of Programme & Organisational Development, and work closely with the Programme Delivery Manager and Co-Lead, Head of Business Development & Community on specific workstreams.
In this role, you will:
Ensure Associates have an excellent experience throughout their time at On Purpose
- Support the delivery of Associate training sessions, which requires being physically present every Friday afternoon in central London to coordinate the session logistics, acting as venue and trainer liaison.
- Lead on communications with Associates, including acting as the first point of contact on many areas of the Programme
- Lead on the logistics of a range of in-person and online events, including induction, residentials and end of year celebration events
- Support the Programme Delivery Manager in other aspects of Programme delivery, including maintaining a library of learning resources, weekly communication with Associates and other ad hoc tasks.
Manage the logistics of the recruitment selection process for the Associate Programme
- Manage queries from candidates during the recruitment process
- Project manage review of Associate programme applications using AI and human application scoring systems, and participate in application scoring alongside the wider team
- Coordinate interview slots and lead on communications with interviewees
- Coordinate interviewers, leading on recruiting and communicating with interviewers, and coordinate the logistics of interviewing days
- Coordinate process for giving feedback to unsuccessful candidates and issuing offers
Manage onboarding process for the Associate Programme
- Lead on end to end communications with new Associates from issuing offer letters through onboarding checks and providing timely information about starting the programme
- Provide administrative support for our placement matching process, coordinating with the Head of Business Development and Marketing & Communications Manager to prepare materials, and run logistics of the process.
- Manage internal processes for onboarding new Associates including set up on tech systems, gathering information to add people to payroll and confirming right to work, and liaising with placement organisation’s HR teams as needed.
Support the smooth running of the organisation administratively
- Provide administrative support around finance and HR, including processing and generating invoices, and on-boarding new team members
- Manage office-related activities including liaising with the landlords of our serviced offices, ordering supplies, managing post etc
- Manage the two general email mailboxes and respond to inquiries
- Onboard new Mentors, Coaches and Partners to our community and help keep our CRM system up to date
Support organisational improvement initiatives
- Support On Purpose’s impact management practice, including collecting and maintaining data and feedback
- Support On Purpose to develop our community, including sending communications to partners and supporting community events
- Support On Purpose to expand our outreach to placement organisations, e.g. by identifying and communicating with potential organisations.
Like all members of the On Purpose London team, you will have the opportunity to contribute to wider strategic initiatives, and work in collaboration with On Purpose team members internationally. We value inclusivity and people at all stages of their career and length of service at On Purpose are asked their opinions and encouraged to share ideas.
About you
Skills
- Strong organisational skills, with ability to keep multiple workstreams on track and manage priorities across diverse stakeholders
- Self-starter who develops ownership of the work they do whilst working collaboratively with colleagues
- Practical problem solver with a pragmatic approach and an eye for detail
- Flexible approach, with ability to adjust plans to emerging demands
- Excellent verbal and written communicator
- Competent IT user, able to learn new systems quickly and open to utilising AI and exploring automation of administrative tasks
- Stakeholder management, with the ability to build strong relationships and connections within and beyond On Purpose’s community
- A strong sense of purpose, integrity and alignment with the On Purpose vision and values
- Genuine passion for social and environmental impact, using business for good and the mission of On Purpose
Desirable Experience
- Coordinating programmes, events, or projects
- Providing administrative support (finance, HR, scheduling)
- Delivering good candidate or customer experience
- Experience in recruitment or HR administration (e.g. candidate communication, onboarding)
- Experience in a non-profit, training, or purpose-driven organisation
- Experience in an office-based professional environment, including using IT systems (e.g. a CRM, Gsuite/Office)
Desirable Qualifications
- Degree or equivalent experience
- HR, project management, or event coordination training/certification
We are a community that welcomes diversity in all forms, from a wide variety of professional and personal backgrounds. We encourage applications from anyone who’s passionate about purpose-led work.
Unfortunately we are unable to provide visa sponsorship for this role, all applicants must have the right to work in the UK.
Working arrangements
This is a 5 day/week permanent office based role. On Purpose currently operates a hybrid working model with two regular office days a week at our office in Euston (Tuesdays and Fridays). There is occasional evening working and travel required, both in the UK and to Paris.
Benefits
We care about everyone we work with and therefore have high aspirations for what we’ll each get out of working at On Purpose. We want our time working together to be challenging and rewarding as well as fun and enjoyable. Benefits include:
- The chance to work at a genuinely purpose-first organisation.
- A trusting, collaborative and flexible work environment
- A 25 day holiday allowance (pro-rata), plus UK bank holidays and your birthday. We usually have the days between Christmas and New Year gifted in addition to our holiday allocation.
- Employer pension scheme
- Excellent learning and development opportunities. Access to our Associate Programme’s training sessions every Friday and a £750/year learning budget.
- Volunteering time during work hours - up to 4 hours a month
- Enhanced parental leave and pay (non-contractual, current organisational policies)
- Climate perks - up to 1 extra day holiday / year if travelling somewhere by train, ferry, or other low-carbon options instead of flying.
- Networking opportunities - by joining the On Purpose, you will have access to a community of 4000+ purpose-driven, like-minded people.
On Purpose is a verified People and Planet First social enterprise, a member of Social Enterprise UK and a London Living Wage employer. We are based at a global social impact co-working community Impact Hub Euston in London and also have an office in Paris.
Applications
To apply, click the link to submit your CV + a supporting statement (up to 750 words). Your supporting statement is an important part of your application and we’d love to hear:
- Why you’re interested in this role supporting recruitment and delivery for the Associate programme at On Purpose
- About you - Introduce yourself and describe how your skills are suited to delivering the role. Share how you've previously used these skills to achieve a positive outcome, and mention any ways in which you bring desirable skills or experience or strengths you would bring to the team.
We reserve the right to close the vacancy early if we find the right candidate ahead of the advertised closing date. We encourage interested applicants to apply early to ensure their applications are considered.
Important dates:
- Deadline for applications: Wednesday 26th August 2026
- Interviews: If successful, you will be invited to interview on 1st or 2nd September 2026
- Target start date: 28th September 2026
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a full time Receptionist to work at our Day Centre - this is a new and exciting role suiting applicants who are both well organised and enjoy interacting with people.
Who should apply?
This role would be suitable for someone:
- wishing to begin a career in Wandsworth and/or in the Charity sector
- wishing to make a difference to the lives of older people
- who would like meaningful contact with clients
- who wants to become part of a hard-working, caring, compassionate and supportive staff team
Previous administrative and reception experience may be beneficial, but the role will include a comprehensive induction and full training will be provided.
Context
Age UK Wandsworth manages the Gwynneth Morgan Day Centre, delivering flexible support to older people, adults with disabilities, and adults with dementia. Clients come to the Day Centre to participate in stimulating activities of their choice.
This is a unique opportunity for someone with great energy, efficiency and enthusiasm to work closely with our experienced Day Centre Team to manage and further develop “a day centre with a difference” in Wandsworth.
Our mission is to help older people to age well in Wandsworth.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a Housing Options Officer, you will provide housing-related support, advice, and guidance to vulnerable young people aged 16-35 living in YMCA accommodation. You will work closely with residents to help them develop independent living skills, manage their tenancies, maximise their income, access education and employment opportunities, and move on to sustainable housing solutions.
What you'll be doing
- Managing a caseload of young people and providing person-centred support.
- Completing assessments, support plans, and risk assessments.
- Supporting residents with budgeting, welfare benefits, tenancy sustainment, and life skills.
- Working with housing providers, local authorities, and support agencies to secure positive move-on outcomes.
- Managing rent arrears, anti-social behaviour, and resident welfare issues.
- Promoting safeguarding, wellbeing, and a psychologically informed environment (PIE).
- Acting as a shift lead when required and helping maintain a safe and supportive accommodation environment.
About You
We are looking for someone who:
- Has experience supporting young people or vulnerable adults in a housing, support, youth work, or customer-facing environment.
- Understands the challenges facing young people experiencing homelessness.
- Has excellent communication, organisation, and relationship-building skills.
- Can work effectively with a range of internal and external partners.
- Is passionate about helping young people achieve positive futures.
- Can maintain professional boundaries while providing compassionate support.
The client requests no contact from agencies or media sales.
About Multibank Scotland
Multibank Scotland tackles poverty and waste by redistributing essential goods to people who need them. We work through a network of charities, community organisations and frontline services to provide families and individuals with items such as clothing, toiletries, bedding, baby products, household goods and other essentials.
We currently operate across Fife, Dundee, Perth and Edinburgh, and are expanding into Glasgow. This is an important period of growth for the organisation, and we are looking for an entrepreneurial, practical and relationship-focused person to help us build lasting partnerships and identify new opportunities for impact.
Role Overview
The Head of Partnerships and Development will lead Multibank Scotland’s partnership and development activity.
This is a senior, outward-facing role for someone who can identify opportunities, make clear and compelling asks, build trust quickly and turn ideas into practical partnerships. We are looking for someone who creates momentum and follows opportunities through, rather than someone focused solely on networking or stakeholder management.
The role will lead the day-to-day development pipeline across corporate partnerships, product supply, strategic relationships, expansion opportunities, funding proposals and supporter stewardship.
A central part of the role will be developing partnerships that increase the volume, quality and range of goods available for redistribution. This will include working with businesses, manufacturers, retailers, logistics providers and other organisations to secure donated goods, services, expertise and in-kind support.
The postholder will also help expand Multibank Scotland’s reach. Working closely with the Chief Executive and the Scotland-wide Operations Manager, they will support the development of new partnerships, satellite sites and delivery models across Scotland.
Fundraising will form part of the role, but it is not primarily a traditional fundraising post. The emphasis is on building strategic partnerships that create long-term value, whether through goods, funding, services, expertise, infrastructure or collaboration.
The Chief Executive will continue to lead on overall strategy, major funder relationships, Board reporting, governance, finance and key organisational decisions. The successful candidate will add senior capacity at an important stage of growth, helping to turn external interest and opportunity into delivery and lasting impact.
How to Apply
To apply for the Partnerships & Fundraising Manager role, please submit:
- A current CV, outlining your relevant experience and career history
- A cover letter (maximum two pages), clearly demonstrating how you meet the essential criteria outlined in the person specification and why you are interested in the role Applications close: Sunday 16th August 2026 at 5:00pm
Please download the job description for full details.
The Big House Multibank reduces waste and supports families in Scotland by redistributing surplus goods to families across the country.

The client requests no contact from agencies or media sales.
Trust and Foundations Fundraising Officer
About Harrogate Homeless Project
Harrogate Homeless Project is dedicated to supporting people experiencing homelessness across the Harrogate district. We provide safe accommodation, practical support and opportunities for individuals to rebuild confidence, develop independence and create brighter futures.
As demand for our services continues to grow, we are seeking an experienced and motivated Trust and Foundations Fundraising Officer to help secure the funding needed to sustain and develop our vital work.
About the Role
This is an exciting opportunity for an experienced grant fundraiser to play a pivotal role in the future sustainability of Harrogate Homeless Project.
Working closely with the Fundraising and Marketing Manager and colleagues across the organisation, you will lead on identifying, researching and securing funding from trusts and foundations, with a particular focus on capital funding opportunities. You will also help strengthen our impact measurement and evidence-gathering processes, ensuring we can effectively demonstrate the difference our services make and maximise future funding success.
The successful candidate will be a confident relationship-builder with excellent written communication skills and a track record of securing grant funding. You'll be passionate about making a positive impact and committed to supporting people affected by homelessness.
Key Responsibilities
Trust and Foundation Fundraising
- Research, identify and pursue trust and foundation funding opportunities.
- Develop and manage a portfolio of funding applications and grant programmes.
- Prepare compelling grant applications, expressions of interest and supporting documentation.
- Manage the full grant cycle, from prospect research through to reporting and stewardship.
- Build and maintain strong relationships with funders.
- Maintain an accurate funding pipeline and prospect database.
- Monitor funding deadlines, reporting requirements and opportunities.
Impact Measurement and Evidence Development
- Work with service teams to gather meaningful data, outcomes and case studies.
- Support the development of impact reporting and evaluation processes.
- Help create compelling cases for support that demonstrate organisational impact.
- Collaborate across teams to identify funding priorities and evidence required for applications.
Fundraising Administration
- Maintain accurate fundraising records and grant documentation.
- Track applications, awards and reporting schedules.
- Support funder reporting and impact updates.
- Work closely with finance colleagues to ensure the accuracy of budgets and financial information.
- Ensure compliance with fundraising best practice and GDPR requirements.
Strategic Development
- Identify emerging funding opportunities and sector trends.
- Support wider fundraising strategy and organisational sustainability plans.
- Explore partnership and collaborative funding opportunities.
- Contribute to applications for statutory, local authority and government funding where appropriate.
About You
We're looking for someone who has:
- Experience of researching, writing and securing successful grant funding applications.
- Experience of managing a fundraising pipeline and achieving income targets.
- Excellent written communication and relationship-building skills.
- Strong organisational skills and attention to detail.
- Experience gathering and presenting impact and outcomes data.
- The ability to manage competing priorities and work independently.
- A commitment to the values and mission of Harrogate Homeless Project.
Experience within the homelessness, housing, health or wider voluntary sector, along with knowledge of capital fundraising, would be advantageous.
Closing Date: 5.00pm, Wednesday 19 August 2026
Interview Date: Week commencing 24 August 2026
If you're passionate about making a lasting difference and have the fundraising expertise to help secure the future of our services, we'd love to hear from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Data Officer
Reporting to: CRM Manager
Salary Range: £32,000 - £36,000
Contract Type: 12 - Month Fixed Term Contract
Location: Hybrid, London
Hours/Days per week:35 hours per week, 9am – 5pm, Monday – Friday
Requirements We can only employ applicants who currently have the right to work in the UK. As part of our safer recruitment policy, we do ask questions regarding unspent.
We are Felix
We bring people together to rescue, repurpose, and share surplus food that would otherwise go to waste, turning an environmental problem into a social opportunity.
Together with 16 other independent charities, 18,000 volunteers, and thousands of partners, we are the UK’s food rescue network, supporting 1.5 million people across the country.
We‘re about fuller plates, fuller communities, and fuller lives.
Purpose of the Job
To provide high-quality operational CRM support for Fundraising through the accurate processing, maintenance and validation of supporter data. The role is responsible for ensuring fundraising data is processed efficiently and accurately, supporting fundraising campaigns, CRM administration and data quality, while maintaining compliance with organisational policies and data protection legislation.
Duties and Responsibilities
Your normal duties and responsibilities will be set out in your job description. However, the charity may require you to perform other duties from time to time.
CRM Administration
- Process, import and maintain supporter, donation, event and fundraising data within the CRM system, ensuring records are accurate, complete and processed within agreed service levels.
- Prepare, cleanse and validate data files prior to import, identifying formatting issues, duplicate records and data anomalies.
- Carry out bulk data updates and routine CRM administration activities to support fundraising operations.
- Perform routine CRM housekeeping activities to maintain accurate and reliable supporter records.
Data Quality
- Proactively monitor and improve data quality through routine validation, cleansing and identification of incomplete, duplicate or inconsistent data.
- Support the ongoing integrity of fundraising data by identifying operational issues and escalating where appropriate.
- Ensure data processing activities comply with GDPR, PECR and organisational policies.
Fundraising Operations
- Support fundraising campaigns through the preparation of data selections, suppression files and operational reporting.
- Assist the CRM Manager with routine CRM activities, fundraising processes and operational support.
- Respond to internal CRM administration requests and routine operational data queries, escalating more complex issues where appropriate.
CRM Development & Improvement
- Assist with user acceptance testing of CRM enhancements, new functionality and process improvements.
- Maintain documentation for CRM administration processes and contribute to the continuous improvement of operational procedures.
- Identify opportunities to improve data quality, CRM processes and operational efficiency.
Collaboration
- Work collaboratively with colleagues across Fundraising, Marketing, Digital, Finance, Database & Reconciliation and Supporter Care teams to support effective fundraising
Essential Criteria
- Experience working within a CRM, fundraising operations or data administration environment.
- Experience preparing, cleansing and validating data for import into CRM systems.
- Experience processing and maintaining accurate data records.
- Experience working with bulk data imports, exports and data manipulation.
- Strong Microsoft Excel skills, including formulas, lookups, filtering, sorting and working with large datasets.
- Experience identifying and resolving data quality issues.
- Understanding of CRM data management principles and fundraising operations.
- Knowledge of GDPR, PECR and good data handling practice.
- Excellent organisational skills with the ability to manage multiple priorities.
- Strong attention to detail and commitment to accuracy.
We deliver this surplus food to charities and schools so they can provide healthy meals and help the most vulnerable in our society.



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting opportunity to join one of London’s leading city farms and play a key role in providing opportunities, education, and training to the local community and beyond. As a small yet growing charitable organisation, this also offers candidates an opportunity for personal and professional growth.
Vauxhall City Farm turns 50 in 2027, and you will join a team that is skilled, committed, enthusiastic and future focused. This is a key role that will be supported directly by the Farm Director and will lead in the growth and development of our income streams, enabling the organisation to continue delivering our mission to our community.
The main purpose of the role is to lead the development of VCF’s fundraising strategy, with a view to securing funding from trust and foundations, statutory sources, corporate giving, individual donations and legacies. Capitalise on the fundraising potential of any events and activities taking place, while maintaining accessibility to our local community.
To apply for the Fundraising Manager position please ensure you submit through Charity Job and provide:
C.V. – maximum two sides of A4
and
A covering letter (no more than two pages) letting us know:
- What would working at the Farm mean to you?
- What skills and experience will you bring that align with the person specification?
- What is your super strength?
Our mission is to use the setting of our urban farm to provide a wide range of educational, recreational and therapeutic support programmes.



We bring people together to protect children’s rights and keep girls safe, in school and in control of their bodies – even when disaster strikes. And we won’t stop until we are all equal.
We are looking for an experienced Portfolio Manager to join our International Programmes Directorate and play a pivotal role in supporting high-impact humanitarian and development programmes across West and Central Africa (WACA) region.
This is an exciting opportunity for a programme management professional with strong donor-funded programme experience to oversee a diverse portfolio operating in some of the region's most complex and dynamic contexts. Working closely with Plan International Country Offices, regional teams, technical advisers, finance colleagues, donors and external partners, you will support the successful delivery of programmes that advance children's rights and gender equality, while ensuring compliance with donor requirements and organisational standards.
As a key focal point for Country Offices across the WACA region, you will provide strategic oversight and support throughout the programme cycle, from start-up to close-out. You will monitor programme performance, manage risks, coordinate donor reporting, facilitate learning and help teams navigate delivery challenges to achieve lasting outcomes for children and communities. You will also build and maintain strong relationships with institutional donors and other stakeholders, helping to strengthen Plan International's reputation as a trusted partner across the region.
This role offers a unique opportunity to work across the humanitarian-development nexus, supporting programmes that respond to humanitarian crises while delivering long-term development impact.
You'll be highly organised, able to manage competing priorities in a fast-paced environment, and skilled at working collaboratively across diverse teams and cultural contexts. Fluency in French and English is essential, as is the willingness and ability to travel within the region when required, potentially at short notice (up to 30% of working time).
If you are passionate about delivering high-quality programmes that create lasting change for children and young people, and share our commitment to equality, inclusion and girls' rights, we would love to hear from you
For further detail of this role, please see the job profile. Please note that this is a UK based role and we are unable to offer international contracts
Please click on the button below to apply.
Please note, this role is not eligible for sponsorship and therefore we are unable to provide sponsorship for this role/Please note, due to the short nature of this contract and a requirement for the successful candidate to be able to start as soon as possible, unfortunately on this occasion we are unable to provide sponsorship for this role
The deadline for applications is 23:59 on 12 August 2026
Interviews will take place on 3 and 4 September 2026
We are committed to the safeguarding and protection of children, young people and adults in our work. We, therefore, apply rigorous recruitment and selection processes to ensure that only those who are suitable are recruited to work for us. Accordingly, appointment to all our roles is subject to a range of vetting checks and for this role this will include a Basic Disclosure and Barring (DBS) check. A criminal record will not necessarily bar you from working for us; this will depend on the circumstances of any offences
Plan International UK is committed to being an inclusive employer and we welcome applications from candidates from all backgrounds.
ABOUT THE JOB
This is a Home-based role, with occasional travel to London and within our operating areas of Hertfordshire, Buckinghamshire, Slough, Milton Keynes and Luton as required.
To make a full application, please send your CV & one side of A4 covering letter letting us know why you are interested in this position and provide information on any relevant experience that may assist your application.
For the full job description & recruitment pack, please visit our website.
PURPOSE OF ROLE
Major donors and philanthropists are currently responsible for over a quarter of Caudwell Youth’s annual income – due in part to the generosity of the networks of our founder, John Caudwell.
As Caudwell Youth enters its fourth year, we are seeking a Senior Philanthropy and Corporate Partnerships manager to help us expand beyond our strong founder-led base into a sustainable major donor and corporate supporter portfolio.
Proactive and commercially-minded, you will be confident driving and developing all stages of the major donor and corporate supporter stewardship process. Confidence in engaging in new business research, prospecting, initial meetings and pitches is a must, as you will be responsible for growing our small pipeline of supporters and warm prospects into a long-term income stream.
This is essential to Caudwell Youth’s future sustainability, with corporate partnerships and major donor income currently making up 30% of Caudwell Youth’s annual fundraising income (forecast to be around £450,000 this year).
Our ambition is to increase this revenue stream by around 50% to over £800,000 by 2030, in order to support more at-risk young people from across the UK, as set out in our recently launched strategy, Going National.
This is a role for a self-starter who is excited to drive high value growth and be a key part of Caudwell Youth’s upward trajectory, working within a small but dynamic fundraising team. It offers significant opportunity to shape and lead this area of fundraising as it grows.
You will be an experienced fundraiser with a proven track record of securing major gifts of four, five and six figure gifts, familiarity with managing corporate partnerships and evidence of growing and developing new pipelines and revenue streams.
You will own a significant portion of this income stream, with responsibility for securing new high-value relationships and growing existing supporters.
KEY DUTIES & RESPONSIBILITIES
Operating at a senior level within the fundraising team, this role will take the lead across Caudwell Youth’s philanthropic and corporate giving.
Working closely with the Fundraising Director to drive income growth and strategic development, your key duties will include:
MAJOR DONORS & PHILANTHROPISTS
You will manage a mixed portfolio of existing supporters and warm prospects, while building a pipeline of new high-value opportunities. To do this, you will:
- Take personal responsibility for securing, retaining and growing high-value (four, five and six figure) gifts and philanthropic partnerships, by engaging in detailed prospect research and building contacts with high-net-worth individuals and their intermediaries to create a pipeline of new opportunities.
- Provide a high-quality supporter stewardship experience to Caudwell Youth’s existing major donors and philanthropists and warm prospects, tailoring this to their wishes to create a unique journey for each donor which seeks to deepen their engagement with the charity. This may include:
- Personalised reporting
- Bespoke communications
- Face-to-face meetings and events
- Unique ways to be consulted on and engage with our work
- Opportunities to be recognised.
- Lead on the continued growth, development and stewardship of Caudwell Youth’s Oracles fundraising board in order to maximise its annual revenue.
- Support John Caudwell’s Charity Pioneer with the stewardship of existing and potential Life Changers Circle donors, including through hosting cultivation and network events.
CORPORATE PARTNERSHIPS AND FUNDRAISING
- Develop our corporate support pipeline, seeking to strengthen connections with existing corporate donors. This will include developing partnerships typically in the £10,000 - £100,000+ range through CSR, fundraising and sponsorship opportunities which align with Caudwell Youth’s values.
- Work with major donors and philanthropists, colleagues across the charity, volunteers and other stakeholders and contacts to proactively identify new corporate fundraising opportunities for Caudwell Youth.
- Work on Charity of the Year applications, pitches and proposals in conjunction with the Senior Leadership Team and representatives from volunteering and operations as required.
- Act as an account manager and first point of contact for corporate supporters of Caudwell Youth, coming up with tailored programmes of supporter engagement to maximise their fundraising, increase connection with our cause and engage them in strategic multi-year support partnerships.
- Supported by our Supporter Engagement Coordinator, encourage our corporate donors, major donors and philanthropists to meaningfully engage with our challenge fundraising programme.
- Review our existing Torchrunners model as a means of engaging corporate supporters as a group.
ACROSS THE FUNDRAISING TEAM
- Promote other ways to support Caudwell Youth, including gifts in wills, payroll giving, help in kind, challenge fundraising, charity-wide appeals and campaigns, events and digital content to your network of major donors, philanthropists and corporate supporters as appropriate.
- Work in partnership with the Grants and Impact Lead to develop applications and reporting for family philanthropic trusts where required.
- Work effectively as part of the fundraising team, together seeking ways to enhance and strengthen each others’ activities and diversify our revenue streams as required, including in relation to systems, policies, supporter engagement communications and fundraising events.
- Attend team meetings, personal work reviews and relevant meetings proactively and as a contributor.
- Deputise for your line manager as required in their absence, with support from the rest of the SLT.
ACROSS CAUDWELL YOUTH AND EXTERNALLY
- Work with Caudwell Youth’s operations and volunteering teams to create bespoke and sustainable opportunities for major donors, philanthropists and corporate supporters to engage in our work, while ensuring the needs of the at-risk young people that we support are always put first.
- Collaborate with our communications team to develop compelling copy and content which promotes our corporate fundraising offering and major donor support as required.
- Develop strong collaborative working with the wider teams to maximise income generation, and promote good communication and shared focus
ADMINISTRATION
- Use our CRM database, Beacon, to ensure all activity is properly captured, manage your pipelines, forecast income, track trends and data.
- Provide timely reports internally on performance, informing budget setting and subsequent reforecasts as required
GENERAL
- Behave and communicate in a way that is courteous and professional at all times, including representing the charity professionally to anyone you come into contact with and role modelling appropriate behaviour to colleagues.
- Express and promote equal opportunities and encourage inclusion and involvement.
- Ensure your work is aligned with the vision, mission and values of the charity.
- Ensure your work involves and reflects our young people’s views and voices where appropriate.
- Undertake and identify training as required and take a positive approach to personal development.
- Fulfil the duties and responsibilities of an employee as regards to Health and Safety at Work, including own safety and self-management.
- Undertake any other reasonable tasks deemed necessary as required.
PERSON SPECIFICATION
ON APPOINTMENT, YOU ARE EXPECTED TO HAVE:
- Significant professional knowledge and experience in your specialist area
- The ability to take on substantial responsibility quickly
- Critical and detailed understanding of the specialty.
IN YOUR ROLE YOU WILL BE EXPECTED TO:
- Solve complex problems creatively
- Make judgements requiring analysis and interpretation
- Carry out duties with significant strategic influence
- Lead and line-manage others
- Deputise for your line manager, including handling serious issues, where required.
ESSENTIAL EXPERIENCE, KNOWLEDGE AND SKILLS
- In-depth understanding of major donor and philanthropy fundraising, including a demonstrable track record of managing a portfolio of high value supporters and securing and managing four, five and six-figure gifts.
- Knowledge of corporate fundraising and partnership development, including experience developing and managing corporate partnerships worth £10,000 and upwards.
- Ability to identify, qualify and cultivate high value prospects, with evidence of strong commercial awareness to spot opportunities, grow fundraising income and build new pipelines.
- Understanding of impact-led fundraising and how to communicate charitable outcomes effectively to supporters.
- Exceptional networking and relationship-building skills, with experience developing long-term fundraising plans and tailored donor engagement journeys.
- Excellent written and verbal communication skills for presentations, proposals, pitches, reports and stewardship materials.
ESSENTIAL PERSONAL ATTRIBUTES
- Self-motivated, proactive and comfortable with a high degree of autonomy.
- Entrepreneurial and commercially minded, with good business sense.
- Results-driven, with the ability to translate strategic ideas into tangible action.
- Confident and persuasive when working with senior stakeholders and major donors.
- Resilient and persistent when pursuing new opportunities.
- Strong attention to detail and commitment to quality.
- Possess a passion for making a positive impact on young people's lives.
The client requests no contact from agencies or media sales.
GoodWork is a youth employment and social mobility charity, creating fairer opportunities for young people from lower socioeconomic backgrounds. This is an exciting opportunity to join GoodWork at a pivotal moment in our growth. Founded in 2022, we’re a fast-growing organisation with real impact and big ambitions to drive systemic change for the community we serve.
About the role
This is a key strategic hire for GoodWork. As our Operations Manager, you'll play a central role in how the organisation runs, grows and delivers impact. Reporting directly to our CEO and joining our Leadership Team, you'll bring structure, pace and clarity across GoodWork, helping turn our strategy into effective day-to-day delivery.
You'll be the only person at GoodWork dedicated full-time to operations - plugged in to what's happening across every team, helping the CEO, trustees and staff connect the dots and making sure GoodWork runs coherently and efficiently. This is a broad, stretching role, but as we’re a small organisation, a lot of the job is rolling up your sleeves and getting stuck into the work yourself, and we're looking for someone who finds real satisfaction in both the bigger picture and the detail.
You'll have real ownership and influence across the organisation, including:
- Keeping GoodWork running brilliantly day to day, creating the conditions for our team, volunteers and young people to do their best work
- Leading core business operations across finance, planning, reporting and controls, working closely with our CEO, Treasurer and external accountants
- Helping shape how we work as a growing organisation, from people processes and onboarding to policies, culture and staff wellbeing
- Strengthening governance, risk and compliance - including Charity Commission and data protection requirements - and supporting the CEO and Chair to ensure the Board has the information, structure and assurance it needs
- Improving the systems, tools and ways of working that help GoodWork operate efficiently and professionally as we scale
- Driving cross-organisational projects and priorities, helping unblock issues, connect teams and make sure important work moves forward
- Contributing as a member of the Leadership Team to organisational strategy, annual planning and key decisions about GoodWork's next stage of growth
- Growing, over time, into a guardian of GoodWork's team culture as well as our operations - going beyond process and systems to help shape how it feels to work here
We’re a small team, which means we need everyone to pick up some admin. For this role, this will include managing our Shared Mailbox, processing DBS checks and keeping the office well stocked and organised. As GoodWork grows, we expect this role - and the wider operations function - to grow and evolve too, including the potential to build a small team around you in time.
As our first Operations Manager, you'll be building this function from the ground up. We'll work with you to prioritise what matters most, but we'll also expect you to bring initiative, judgement and high standards from the start.
What we're looking for
We're looking for someone who's excited by the chance to help build the operational engine of a growing, ambitious charity - someone who enjoys making organisations work better, brings structure, judgement and pace, holds a high bar for quality and follow-through, and is willing to roll up their sleeves to get things done.
You'll need to be a self-starter with a proactive, hands-on attitude who wants to get stuck in and solve problems as they arise. You don't need to have experience solving every issue that comes up, but you should be a generalist at heart, comfortable with uncertainty and learning as you go. A growth mindset is essential.
- Significant, hands-on operations experience in a small or growing organisation, ideally with exposure across finance, people, governance, systems and organisational planning
- The ability to take ownership of a broad brief, bring order to complexity and turn ideas into clear priorities, strong processes and tangible progress
- Good commercial and financial judgement, comfortable working with budgets, reporting, data and digital tools
- Excellent organisational and communication skills, including the tact, discretion and attention to detail needed to work with sensitive information, senior stakeholders and Board-level engagement
- A proactive, resilient and resourceful approach, with the maturity to be the operations lead in a small, fast-moving team
- A fast learner, able to build knowledge quickly, solve problems and move easily between strategic priorities and practical delivery
Just as important as your experience will be how you work. We're looking for someone who's motivated by mission, energised by growth and comfortable playing a visible, trusted role at the heart of the organisation. You won't need experience in the early careers, youth or education sector, but you will need to connect with GoodWork's purpose and show real commitment to helping us increase opportunity for young people from underserved communities.
We work with a diverse group of young people from underserved communities. We particularly encourage applications from minoritised ethnic candidates and those who have lived experience relevant to our programme, particularly non-graduates and those from lower socioeconomic backgrounds.
Key Info
- Full time (37.5 hours per week).
- Permanent contract, ideally starting by mid to late October 2026.
- Salary: £39,520 annually with 4% employer pension contribution.
- Hybrid (London), 3 days a week in-person with the team at GoodWork HQ, Warren Street.
- 25 days holiday per year, plus Bank Holidays and additional leave during our annual Winter Break between Christmas and New Year.
- Appointment is subject to Enhanced DBS Check. GoodWork operates in line with safe recruitment practices and adherence to our Safeguarding Policy is essential.
- We are unable to sponsor visas, applicants must have the right to work in the UK.
Life at GoodWork:
Making GoodWork a great place to work is hugely important to us, and as a small charity we’re continuously working to improve our offer. For now, our team benefits from:
- Personal training budget to invest as you’d like, as well as access to more in-person and online training through our membership of London Youth and the Charity Learning Consortium
- Access to individual coaching to support professional development with qualified coaches, through our corporate partners
- Quarterly official team socials and ad hoc team social activities, recent highlights have included a team Iftar, pottery painting, a Monopoly Deal and Pizza Night and team crafting lunchtime
- Access to our Employee Assistance Programme with Health Assured
- Enhanced Maternity and Shared Parental Leave, after a year’s service
- A dog-friendly office
- The option to work up to two weeks a year ‘super remote’ (from anywhere)
- A values and mission driven team (find out more about our values here) and the opportunity to be part of shaping a rapidly growing organisation
Please apply via our website no later than 9am on 19 August 2026.
GoodWork is a youth employment and social mobility charity, creating fair opportunities for young people from low income backgrounds.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Woman's Trust
The charity was established in 1996 to meet the gap in specialist mental health services. Woman’s Trust is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from the trauma. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.
Alongside delivering our existing 1-1 counselling, self-development workshops and therapeutic support groups for women who have experienced domestic abuse, we are focused on developing our innovative mental health services for young women and girls, delivering new peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awarenessraising workshops and training for professionals, building on our research and policy to improve systems nationally.
About the role
The Volunteer Coordinator is responsible for coordinating the recruitment, onboarding, engagement and retention of volunteers across Woman's Trust.
Working closely with managers across the organisation, the postholder will oversee the end-to-end volunteer journey, ensuring volunteers receive a positive, inclusive and well-supported experience from application through to departure.
The role will coordinate recruitment for all volunteer opportunities, including volunteer counsellors, facilitators, administrative volunteers, finance volunteers, fundraising volunteers and other volunteer roles as required. The postholder will also lead initiatives to strengthen volunteer engagement, recognition and retention, helping to build a sustainable and diverse volunteer community that supports the organisation's mission.
The role works closely with the HR & Operations Manager to ensure volunteering practices remain compliant with safeguarding, GDPR, organisational policies and best practice guidance.
Hours: Part-time, 14 hours per week (0.4 FTE).
Location: Woman’s Trust premises including co-location with statutory partners and community partnership locations.Woman’s Trust operates a hybrid working model with a minimum of 50% to be on-site.
In return, we can offer:
- 25 days' holiday + 3 days at Christmas + Public holidays
- Hybrid & flexible working - office based with minimum of 50% of working hours in Woman’s Trust London office, we also support mutually agreed flexible working arrangements
- Cycle to work scheme
- Employee Assistance Program (EAP)
- Mandatory job-related training
- Individual staff professional development budget
- A caring, committed and highly collaborative environment
- Several social events/lunches per year
- Friendly, all women team
To find out more and apply with your CV, please visit our website via the apply button.
Please note, CVs and cover letters should be sent in Word format.
Closing date: 14th August 2026.
Interviews will be held on a rolling basis.
Please note, this post is open to female applicants only – Equality Act 2010, Schedule 9, Part 1 applies.
The Road Safety Trust Job Description
Governance Administration Officer
JOB TITLE: Governance Administration Officer
RESPONSIBLE TO: Governance & Compliance Manager
LOCATION: Remote based but with occasional travel required to the head office of our trading subsidiary company, UKROEd, in Manchester, and nationally throughout the UK and RST meetings in London.
CONTRACT: Permanent
HOURS: 22.5 Hours per week (0.6 FTE) (To include Mon-Weds)
SALARY: £32,043 (FTE1) /£19,225 (Pro Rata)
CLOSING DATE: 16 August 2026
TO APPLY: CV and Covering Letter Required
About The Road Safety Trust
The Road Safety Trust (RST) is the largest independent grant-giving charity in the UK dedicated to enhancing road safety. Established with the mission to achieve zero road deaths and zero serious injuries on UK roads.
The Trust focuses on funding research and practical interventions aimed at reducing road injury and improving safety for all road users.
The Road Safety Trust is the sole member of its wholly owned trading subsidiary company (UKROEd) which operates the National Driver Offender Retraining Scheme (NDORS).
Surpluses from UKROEd are gifted to the Trust each year, enabling the continuous support of various road safety projects and research grants.
The Road Safety Trust values and respects each individual employee, client and customer and is committed to promoting equal opportunities throughout its workforce and board. As such, all relevant applicants will receive consideration for employment without regard to age, race, sex, gender reassignment, marital status, disability, or pregnancy status.
Please visit the RST website to see how your personal data will be used.
Role Overview
The Governance Administration Officer will be an integral member of the Trust’s Governance and Administration Team, supporting the Governance & Compliance Manager to ensure the effective and efficient administration of governance and compliance activities of the Trust as well as providing administration support to the wider team alongside other administration staff.
Primary Responsibilities
Governance
1. Provide administrative support to enable effective management of The Road Safety Trust’s Governance and Compliance activities.
2. Support co-ordination of RST Board and Committees. This may include timely preparing meeting packs, taking minutes, following up actions and organising logistics for virtual and physical meetings.
3. Maintain accurate Governance and Compliance registers e.g. conflicts of interest, skills matrices, Terms of Office records and end of year governance documents, ensuring accuracy and validity of information.
4. To ensure documentation in relation to RST Trustees is maintained appropriately.
5. Support Trustee recruitment and induction, coordinate Trustee training, and regulatory reporting.
6. Co-ordinate and monitor Policies and Procedures reviews and maintain the Policies register.
7. Provide support for the internal audit programme, coordinating audit meetings, compiling documentation and assisting with actions and reports.
8. Support risk management information, including risk registers other compliance activities.
9. Provide support for Board and Committee reports and dashboards to demonstrate progress against key actions and service delivery at RST.
10. Support the preparation of the annual report and organisation of the AGM.
Administration
11. Use Microsoft Office, HR, Finance Systems to ensure RST policies and processes are adhered to.
12. Ensure the provision of information in the relevant sections of SharePoint for easy access by staff as required.
13. Contribute to the organisation of events, workshops and conferences as required.
14. To support the finance function of the Trust as appropriate.
15. Identify and contribute to improvement of processes and procedures.
16. Maintain accurate and confidential records in line with GDPR and data protection legislation, ensuring safe storage and responsible sharing of data.
17. Support with cover for the rest of the administration team as required.
18. Undertake any other duties reasonably required by the role.
The client requests no contact from agencies or media sales.
Love data, systems, and donor insight? Step into a pivotal new role powering Cranleigh’s ambitious fundraising growth.
This role will build the systems, data and insight that make high-value fundraising scalable and reliable. As operational lead in a small Development team you'll own CRM, prospect research and gift processing so fundraisers can focus on relationships and income. The post offers the chance to shape a new function at Cranleigh and support Capital and Bursary programmes.
What you'll be doing
You will be the operational engine of the Development & Fundraising team, responsible for maintaining accurate supporter records, ensuring gifts are processed and producing insight that improves donor experience, strengthens stewardship and enables forecasting for campaigns.
You will manage CRM operations and online giving, develop regular performance and financial reports, lead prospect development and donor pipeline work, process and reconcile income with Finance and manage Gift Aid, and turn data into segmentation and recommendations that increase engagement. You will draft and maintain fundraising policies and procedures and liaise with Events colleagues to support donor-facing activity.
What we're looking for
Essential
We seek practical experience in fundraising operations, CRM or data roles, confidence with complex datasets and CRM systems, strong numeracy and analytical skills, clear communication, discretion with confidential information and a commitment to safeguarding
Desirable
CRM implementation, prospect research and Gift Aid familiarity. Experience with ToucanTech or iSAMS and familiarity with HMRC Gift Aid rules are advantageous.
About the team
The small, collegiate Development team reports to the Development Director. You will work closely with the Senior Fundraising Manager, Finance, Events and senior leaders to deliver a joined-up donor experience and measurable income growth.
What we offer
• The opportunity to shape a brand-new operational function from the ground up, turning donor data and insights into transformative campaign success at Cranleigh.
• Work on an attractive campus in the Surrey Hills within an active day and boarding school community.
• Competitive benefits package
About us
Cranleigh is an independent day and boarding school based in the Surrey Hills. The school is expanding campus facilities and increasing bursary provision to broaden access to a Cranleigh education.
Cranleigh offers a supportive community environment and also a wide range of benefits
For further details about the role and to apply, please click apply which will take you to our website.
Candidates are requested to submit a brief letter of application (no more than one side of A4), together with the online application and supported by a full CV (via the ‘Apply now’ button on the website) as soon as possible and no later than 9:00 am 1st September. Applications are considered as they are received and therefore the vacancy may close sooner than advertised.
Cranleigh School recognises the positive value of diversity, promotes equality and challenges discrimination. We welcome and encourage job applications from people of all backgrounds.
All applicants must have the right to work in the UK.
The School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The post holder will be subject to a DBS check.
We're looking for a motivated, innovative and resilient Credit Controller to join our Finance team located at our Head Office in Islington
£40,000.00 per annum, working 35 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
* Free DBS (take this out if BSW advert)
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The Senior Creditor Controller (Income) will play a key part in the Business's income processing activity.
The working pattern for this role consist of: Monday to Friday. Hybrid working - 2 days from Head Office (Tuesday, Wednesday or as required)
What you'll do:
* Reduce debt by collecting payments on time and within agreed payment terms and credit limits, using email, telephone and written follow-up.
* Ensure cash received is allocated to the correct accounts, and investigate, analyse and follow up on any underpayments or overpayments with the relevant team.
* Regularly reconcile accounts to ensure payments have been allocated correctly.
* Build and maintain effective relationships with key customers and internal stakeholders.
* Arrange and attend internal and external liaison meetings as needed to reduce debt risk and address barriers to payment.
* Review overdue historical debt and prepare reports identifying amounts that may qualify for write-off under the Bad Debt provision.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Enjoys social interaction and the company of others, joining local activities to encourage service-user involvement.
* Approachable and open behaviour
* Prefers working as part of a group or team
* Is calm and resilient, and does not allow emotion to affect judgement
* Has a practical and logical approach and is naturally well organised
* Thrives on change and enjoys dynamic, diverse environments
* Is confident and has strong self-esteem
What you'll bring:
Essential:
* At least two years' experience in a Senior Credit Controller role
* Commercial exposure to the Income function
* Excellent time management skills, with the ability to manage own workload and meet agreed deadlines
* Excellent attention to detail
* Ability to work effectively under pressure
* Excellent IT and communication skills
Desirable:
* Experience of working in a social housing organisation
* Experience of working with SUN
* Experience of working with CSB and Collect Plus
* Graduate or AAT qualified
* Advanced Microsoft Excel skills
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job description


