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Closing today at 23:30
Katherine Low Settlement, Battersea (On-site)
25,500 pro-rata
Make a difference supporting refugee families through casework, advice sessions, referrals and community partnership work.
Posted 2 weeks ago

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Closing in 6 days
Scope, Multiple Locations (On-site)
£27,172 per year
Posted 1 week ago
Closing in 4 days
Samaritans, Ewell, Surrey (Hybrid)
£32,000 - £34,000 per year
Posted 1 week ago
Closing in 6 days
International Transport Workers Federation (ITF), SE1, London (Hybrid)
£67,884 per year
Posted 2 weeks ago
Closing tomorrow
TuVida, Hereford (On-site)
£30,000 per year
Are you a carers service manager looking for your next opportunity in an exciting charitable organisation
Posted 1 day ago Apply Now
Closing in 2 days
Social Interest Group, Multiple Locations (On-site)
£24,500 per year +Pension +Benefits
Join us to help make a difference to women who have experienced sexual exploitation, substance dependency, and multiple forms of exclusion
Posted 1 week ago
Youth Enquiry Service (Wycombe), High Wycombe (Hybrid)
£31,500 per year
YES supports young people's mental health and wellbeing. We're seeking a Trusts and Foundations fundraiser to join our small team.
Posted 1 week ago
Surrey Community Action, GU4, Guildford (Hybrid)
£30,000 (£24,000 Pro Rata)
We are seeking a skilled advice and guidance officer to work with individuals within the Gypsy, Roma and Traveller communities in Surrey.
Posted 3 days ago Apply Now
Closing in 3 days
Centre 404, Islington (On-site)
£45,000 - £48,000 per year (pro rata if relevant)
Use your HR expertise in a working pattern to suit you to galvanise Centre 404's impact on the lives of people with learning disabilities.
Posted 1 week ago Apply Now
Page 27 of 74
Southbank Centre
London, Greater London (On-site)
£50,306 per year
Full-time
Permanent
Job description

This role focuses on the visitor facing side of ticketing operations. Ticketing set up and revenue management is not part of the remit, and is led by a separate senior manager, who this person will work closely with.

Please download the attached Job Description for a full overview of this role's responsibilities.
If you are viewing on a job board, please navigate to our website to find the original advert.

The annual salary stated is based on the Full-Time Equivalent (40 hours per week). If the job is part-time, the weekly hours will be stated within the advert.

The deadline for applications is 23:59 on the closing date for the job posting.

Please note, applications sent via Email or 3rd party agencies will not be considered.

Need reasonable adjustments? Please contact us so we can help make the application process accessible to you. Be sure to include the job you are applying for and your full name.

We welcome applications from all backgrounds. By attracting people with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our colleagues.

Key Responsibilities

  • Collaborate with the Head of Visitor Experience and Ticketing to inspire, motivate and manage the Ticketing Operations team to deliver a responsive, dynamic and vibrant visitor experience. 
  • Support the overall Visitor Experience and Ticketing Strategy by monitoring, managing and improving performance of the whole Visitor Experience and Ticketing team. 
  • Lead on the analysis and response to visitor feedback. 
  • Lead on projects prioritised by the Head of Visitor Experience and Ticketing. 
  • Work with all Southbank Centre departments and partners to improve the quality and consistency of the Southbank Centre Visitor Experience and Ticketing operation.

Skills & Experience

  • Passion for providing and promoting an excellent experience for visitors.
  • Extensive experience of venue ticketing operations and related systems.
  • Experience managing and developing a large dynamic team in a visitor focused operation. 
  • Strong leader and problem solver, always leading by example Excellent communications skills.

Benefits

As well as working at one of London's most popular and exciting  sites the successful candidate will also benefit from the following:​​​​​​​
 

  • A min 5%  pension contribution (going up to 9% depending on employee contribution), from day 1 of employment
  • 28 days annual leave, plus bank holidays
  • Enhanced sick pay
  • Enhanced family leave benefits
  • Up to 30% discounts at onsite retail, food and beverage vendors
  • Staff ticket offers for SC events
  • Free entry to Hayward Gallery
  • Free/discounted entry with other reciprocal organisations
  • Free staff yoga 
Application resources
Organisation
Southbank Centre View profile Organisation type Registered Charity Company size 501 - 1000
Posted on: 08 April 2026
Closing date: 26 April 2026 at 17:31
Job ref: SBC-0223
Tags: Customer Service, Operations