Housing jobs

For over 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient, and Collaborative.

Brief role description 

NOVA provides trauma-informed, person-centred support to UK Armed Forces veterans who are at risk of, or already in contact with the criminal justice system. NOVA operates across England (as Op NOVA), Scotland and Wales. We are now developing the service in Northern Ireland.

The Caseworker for NOVA Northern Ireland will manage and support a caseload of veterans, providing emotional and practical support across a range of factors including mental health and wellbeing, social stability, housing and employability. They will be working in collaboration with local partners to reduce reoffending.

The Caseworker for NOVA Northern Ireland will work in the community, in partnership with the Police Service of Northern Ireland (PSNI), the Probation Board for Northern Ireland (PBNI) and other local partners to provide support to veterans at all stages of the justice pathway: pre-arrest, point of arrest, court process, custody, and transition back into the community.

Interested? Want to know more about the Charity? Check our website.

Eager to know more about the role? Have a look at the Job Description: Job Description - Caseworker NOVA Northern Ireland.pdf

What’s in it for you? Check out our Benefits.

Have we convinced you to apply? If so, submit your CV and Covering Letter by Friday, 17 April 2026.

Got questions about the role? Get in touch with the People Team.

Please note: 

Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. 

If you are an internal applicant, please ensure you have made The People Team aware before applying. 

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. 

We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

#LI-DNI

A collaborative and tenant focused Housing provider in London is looking to take on a Rent Recovery Officer in their welcoming team environment.  They believe in affordable, good quality houses and are committed to making a difference to their customers and communities in the local area.

They are looking to bring someone in for a minimum of 6 months with the high likelihood it is extended further.  The candidate will manage their patch of properties and are responsible for maximising rental income whilst providing great customer support.

Responsibilities:

• Lead on rent accounts and be the point of contact for tenants for queries
• Maximise income recovery through intervention
• Follow landlord approved escalation processes and procedures
• Hit personal and team KPI’s and help with the take-up of Universal Credit

Requirements:

• Knowledge of income management and relevant housing legislation
• Understanding of welfare benefits and use of financial records and IT systems
• Strong customer service and working well in a team environment
• Ability to communicate effectively with both internal and external stakeholders

If you are looking for your next role and are experienced in Rental Income Recovery, please apply ASAP.

The Domestic Abuse Service Manager is responsible for the operational delivery of the Domestic Abuse Emergency, Safe & Supported Accommodation, to providing safe, trauma-informed, survivor-led accommodation and support to victims of domestic abuse including children.

The Domestic Abuse Service Manager will lead a team, ensuring high-quality, person-centred support, safe housing management, and compliance with contractual, safeguarding, and regulatory requirements. The role will work closely with external partners to ensure victims are supported to remain safe, recover, and move towards longer-term housing stability.

At Age UK Kensington & Chelsea, we believe that ageing should be about living well — staying connected, independent, and fulfilled at every stage of life.

We’re a vibrant, values-led local charity and proud partner of the Age UK network. Every day, we work alongside older people to design and deliver services that promote wellbeing, independence and dignity. From supporting people to manage their health, to tackling loneliness and influencing local policy, we put people and communities at the heart of everything we do.

Our Information and Advice service provides rights-based information, advice and advocacy on Welfare Benefits, Social Care and Housing options; practical assistance with individual grant applications, accessing social tariffs, blue/purple badge and taxi card applications. The service is delivered through a range of channels, including face to face, telephone, email and digital, across Kensington and Chelsea borough.

This is an exciting new role for us - to help shape our Information and Advice service, a service we're proud to dleiver within the community. If you're passionate about helping people, have experience of successfuly managing a team and are seeking a new challenge then get in touch!

The role is 21 hours per week.

Due to the number of applications we may not be able to respond to all unsuccessful applicants.

Job Title: Facilities Manager
Hours: 35 hours, Full time
Location: Blackstock Road, Finsbury Park, N4 2DR
Salary: £52,240 per annum
Contract: Permanent

We are seeking a proactive and experienced Facilities Manager to take ownership of the day-to-day operations of our London office, supporting approximately 90 colleagues while ensuring an excellent experience for visitors. This pivotal role is responsible for maintaining a safe, compliant, efficient, and productive workplace environment.

As this is a brand-new position at ISHA, we are looking for someone who can quickly get up to speed, assess our current facilities management approach, and develop a robust forward looking strategy that reflects best practice for an organisation of our size. The successful candidate will lead on building safety compliance, workplace adjustments, maintenance, contractor management, sustainability initiatives, and continuous improvement of our office standards.

You will also play a key role in designing and delivering an office improvement programme aimed at modernising and refreshing our workspace—creating a welcoming, energising, and professional environment for colleagues, residents, and visitors.

This is an excellent opportunity for someone with a solutions focused, can-do attitude, who thrives under pressure and takes pride in ensuring the office environment is safe, well managed, and aligned with ISHA’s values.

Key responsibilities

• Oversee the general upkeep and maintenance of the office premises, ensuring all systems (HVAC, lighting, plumbing, etc.) operate effectively.
• Manage planned preventative maintenance (PPM) schedules as well as reactive repairs.
• Liaise with external contractors and service providers to ensure high-quality and cost-effective service delivery.
• Collate, analyse, and present monthly reports, including key performance indicator (KPI) information.
• Ensure adherence to ISHA’s health and safety policies and procedures, acting as a key member of ISHA’s Health & Safety Forum.

We are looking for someone who is:

• Experienced in facilities management, ideally within a similar organisational setting.
• Qualified with a relevant facilities management certification.
• Confident in managing contractors, service contracts, and supplier relationships.
• Able to prioritise a varied workload and respond calmly and efficiently to urgent issues.
• Skilled in building strong working relationships across all levels of the organisation.

About us

Islington and Shoreditch Housing Association (ISHA) is a community and neighbourhood based housing organisation, managing and developing quality affordable housing for people in North and East London, and building homes in Hackney, Islington, and Waltham Forest.

We are ambitious: Our vision is to co-create homes and communities where everyone can flourish so that “if people could choose, they’d choose us”. Co-creation is central to our vision.

We believe that for people to flourish, they need not only to have safety, security, and a sense of belonging, but they also need to be able to contribute to and shape their environment. We believe that for everyone, including our residents, and staff.

Why work with us?

We offer a brilliant mix of benefits to support your wellbeing, growth, and work-life balance:

• Generous Leave: 29 days annual leave (plus bank holidays), rising to 31 after five years. Includes office closure over Christmas.
• Pension Perks: Salary sacrifice scheme with up to 10% employer contribution.
• Financial Support: Access to ethical financial services and home contents insurance via London Credit Union.
• Health & Wellbeing: Health cash plan, virtual GP, physio, gym discounts, cycle to work, eye care vouchers, and more.
• Professional Development: Personal Development Plans, study support, loans, and our Management Academy.
• Recognition & Community: Quarterly staff awards, regular team meetups, and a culture of celebrating success.
• Our EDI Council helps shape an inclusive workplace where every voice matters.
• Extra Goodies: Season ticket loans (interest-free) and support for professional subscriptions.

Deadline: 9am, Monday 30 March 2026
Interview: To be confirmed

Interested?

If you would like to find out more, please click the apply on recruiter's website button. 
You will be directed to our recruitment site to complete your application for this position. 
Once you have landed on our website, please follow the instructions.

Please note: We can only accept applications from candidates with eligibility to currently work in the UK.

Our Commitment to Equality, Diversity & Inclusion

At ISHA, we believe everyone deserves to be treated with fairness, respect, and dignity. We’re proud to reflect the rich diversity of the communities we serve and we expect the same inclusive values from everyone we work with.

No agencies please.

Spitalfields Crypt Trust (SCT) is an East London charity providing practical help, support and training to people who have experienced homelessness and addiction. We run a Housing First project, a Recovery Hub, supported housing and social enterprises that help people rebuild their lives. Our charity shops are a vital part of that work, raising income to support our services and connecting us with the communities we serve.

SCT is recruiting an Assistant Shop Manager to work across our East London charity shops in a floating role, supporting the day-to-day running of multiple stores.

This is a full-time position (35 hours per week, worked across 5 fully flexible days including weekends and bank holidays) with a salary of £26,936 per year.

A bit about you

You’re friendly, hands-on and organised, with strong retail experience, excellent people skills and a real enthusiasm for charity retail and preloved fashion. You’re confident supporting shop performance, delivering great customer service, leading volunteers and maintaining high standards across different locations.

You’ll be adaptable, proactive and solutions-focused, with the ability to build strong relationships with colleagues, volunteers and local communities. You’ll also be comfortable with stock processing, merchandising, shop administration and using systems such as MS Office and POS.

SCT is a growing organisation with opportunities for people with strong motivation, initiative and a commitment to our values.

Please see the full Role Overview and Role Responsibilities attached.

How to apply

To apply, please send your CV and a cover letter explaining how and why you’re a good match for the role.

Job Role: Property Inspector

Salary: £29,635 per year

Hours: 37.5

Contract type: Permanent

Location: Remote – traveling to all properties that Julian House manage. Ranging from Bath, Bristol, Exeter, Minehead, Basingstoke, Salisbury and other places in the south west.

Additional information:

• The applicant must have access to their own road worthy vehicle, must be legally able to drive, must obtain business insurance for driving. Must be willing to use their car for work. They will need to undergo a DBS check.

About Julian House:

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

About the Role:

We’re looking for a proactive and detail‑focused Property Inspector to join our Facilities and Health & Safety team. You’ll play a key role in helping Julian House maintain safe, high‑quality, well‑managed buildings across our property portfolio.

With around 140 properties across the South West, ranging from residential homes to hostels, retail shops and offices, this role is central to ensuring every building meets required safety and compliance standards.

It’s a great fit for someone who enjoys working independently, has a strong eye for detail, and is confident coordinating their own workload while building positive relationships with colleagues, landlords and residents.

What you’ll be doing:

• Inspecting properties across the portfolio and producing clear, accurate reports.
• Ensuring buildings meet safety and compliance standards, escalating risks when needed.
• Managing your own schedule and attending sites at short notice when required.
• Inspecting new and outgoing properties, ensuring works are completed on time.
• Uploading your findings, track actions, and meeting KPI expectations.
• Working closely with the Maintenance Team and supporting with improvements to systems and staff training.
• Maintaining positive relationships with internal teams, residents and landlords.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

What we’re looking for:

• • Experience working in property management.
  • Knowledge on compliance framework for buildings
  • Ability to work well with people of diverse backgrounds and varied support needs
  • Good planning and organisational skills

There are many great reasons to join our team!

• • Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
  • 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
  • 30% staff discount at Julian House charity shop
  • A generous and competitive pension scheme
  • A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
  • Great opportunities for career development and free monthly training sessions from experienced facilitators
  • For all the fantastic and valuable work, you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands
  • Reflective Practice sessions from objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

About us

The Merchant Taylors’ Company dates from 1327, when it was formed as a social and religious organisation for tailors and linen-armourers dedicated to St John the Baptist. Today, it is a flourishing Livery Company whose members are dedicated to education, fraternity, and philanthropy.

Members play active roles in philanthropy through volunteering their time, skills, and donations to empower charities local to the Company's key areas of work and support through governance and volunteering opportunities a number of affiliated schools across the United Kingdom as well as to exceptional individual students.

Fraternity and community are rooted in the Company’s ancient beginnings, when members worked together in order to take care of one another in poor health, old age and through unstable economic times.

About Merchant Taylors’ Boones Charity (MTBC)

MTBC is a charitable arm of the Merchant Taylors’ Company, with a vision to be a long term provider of high quality almshouses in the Borough of Lewisham that improves lives across the generations.

Almshouse dwellings for ‘low needs’ young people affected by homeless – this Youth Almshouses project is at the business planning phase, with the accommodation due to open in a few years’ time. The current proposal is that MTBC will build the accommodation and an experienced Partner Charity will manage it under a lease.

Independent living almshouse flats for people aged 57+ in financial need: Christopher Boone’s Court - MTBC has 34 flats in this luxurious new development, leased from One Housing Group. The remaining flats are owned by One Housing Group’s private tenants in the same age range.

About the role

Reports to: The Head of Philanthropy

Direct reports: None

Places of work: The Hall (Bank, London), Christopher Boone’s Court (South London).

Travel: Some travel may be required within Greater London in connection with various aspects of the role. Occasional travel may be required within the UK, primarily in connection with the Youth Almshouses project.

Key collaborative relationships within Merchant Taylors’: Youth Almshouses Project Group, Company Surveyor, Membership and Communications Team, Finance Team

Overview of role:

The postholder leads the development of policy on issues such as independent living and financial subsidy to make a positive difference to the lives of older people in financial hardship at our site in Lewisham. The postholder manages operations at that site, with an emphasis on efficient systems.

The postholder is part of the small team responsible for developing our project to house young people, being versatile about the tasks they undertake to bring this complex and exciting project to fruition.

The postholder is the lead staff member reporting to the Housing and Care Committee on the resident-related issues in our provision of almshouse accommodation. The post holder leads on fulfilling MTBC’s obligations to regulatory bodies such as the Charity Commission and Regulator of Social Housing.

Responsibilities and Duties

Youth Almshouses project: planning phase

[This phase has already started. There is a separate section of this Job Description relating to once construction has finished, estimated to be 2028]

Contributes to all aspects of the planning phase of the Youth Almshouses project and building relationships with key third parties. Non-exhaustive examples of milestones due in this phase for the project team to which this role belongs are:

o Agreeing appropriate business model and site design with the Partner Charity

o Conclusive professional advice on all aspects

o Concluding legal agreements with the Partner Charity

o Any regulatory issues concluded

o Planning permission granted

o Publicity

o Contracts in place with all parties relevant to construction

Management of the charity

• Presents information to assist decision-making, for example written reports and analysis of financial data for the trustees
• Manages MTBC’s affairs at Christopher Boone’s Court

Finance, Legal and Governance

• Leads on all financial matters affecting our residents at Christopher Boone’s Court.
• Completes annual returns to regulatory bodies
• Contributes to business continuity plan, review of relevant policies, preparation of MTBC’s annual report and accounts, budgeting cycle and monitoring performance against budget.
• Ensures that MTBC is up to date in complying with regulatory regimes of the Charity Commission, Regulator of Social Housing, the Housing Ombudsman and any other relevant regulatory bodies.

Data Protection

Promotes a ‘data protection by design’ approach to ensure that MTBC is compliant with data protection principles.

Policy, Development and Improvement

• Leads policy development on independent living, financial subsidy of residents, and any other relevant policy issues relating to residents of Christopher Boone’s Court or the planned youth accommodation.
• Keeps up to date with regulatory changes and best practice learning relevant to almshouse charities which are Registered Providers of Social Housing
• Drives forward change to reflect that learning, for the benefit of MTBC.
• Seeks appropriate specialist advice.

Information Technology and Residents

Encourages and develops the use and availability of technology to make residents at Christopher Boone’s Court confident with accessing online services.

Communications

Writes communications about MTBC and its activities for a wide variety of stakeholders.

Property Management

Arranges any repairs/maintenance at Christopher Boone’s Court which are MTBC’s responsibility.

Monitors whether One Housing Group and MTBC’s tenant at Archbishop Coggan House are carrying out all tests required by statute or lease obligations. Reports non-compliance and any unsatisfactory test results to the Company Surveyor’s team.

Assists the Company Surveyor’s team in arrangements for long term planned maintenance at the Youth Almshouses.

MTBC residents at Christopher Boone’s Court

• Leads strategy and implements all communications, arrangements and process to ensure MTBC’s almshouse flats are occupied
• Establishes an efficient system for monitoring residents’ ability to live independently
• Leads on operating all policies relating to residents’ behaviour (eg Anti-Social Behaviour)
• Drives forward and resolves ‘pastoral’ cases with a proportionate approach
• Assists in dealing with safeguarding cases in accordance with protocols
•  Leads on ending individual residents’ rights to live at Christopher Boone’s Court, through the appropriate internal and court processes, including instructing lawyers.
• Ensures that an ARC concessionary TV licence is in force for MTBC residents at Christopher Boone’s Court.
• Organises traditional annual events involving the Merchant Taylors’ Company.

Relationships with third parties

Christopher Boone’s Court:

• Ensures that One Housing Group and any other relationship partners meet agreed performance levels/contractual responsibilities to MTBC.
• Works proactively with One Housing Group to promote a cohesive, empowered community of residents at Christopher Boone’s Court, ensuring as far as reasonably possible that there is a common and consistent approach to MTBC and non-MTBC residents, and common opportunities for them.

Youth Almshouses after construction has finished (est. 2028):

• Acts as the key point of contact between the Partner Charity managing the accommodation, Merchant Taylors’ and its Client Project Manager, leading on operational issues.
• Notifies all construction latent defects to MTBC’s Client Project Manager.
• Leads on the Partner Charity’s performance level against the lease and service agreement.
• Assists as required in procuring periodic renewal and/or re-negotiation of lease and service agreement between MTBC and the Partner Charity, or a new lease and agreement with a replacement Partner Charity

Essential (skills, experience, qualifications)

• Educated to degree level
• Interest in economic/social policy issues relevant to the types of people eligible to live at the proposed youth almshouses and Christopher Boone’s Court.
• Able to take responsibility while maintaining good communication and accountability
• Proactive with a problem-solving aptitude
• A fast learner who’s able to interpret complex information
• Good commercial awareness and financial understanding
• Excellent communication skills and interpersonal skills
• Always reviewing and looking at ways to improve existing processes
• Good IT skills

Desirable

CIH Level 4 Certificate in Housing

HOW TO APPLY:

Please submit your CV and cover letter.

Please don’t use generative AI. 

Your cover letter should explain why you think  you are a good fit for this role.

Learning Disability Community Leader, L'Arche London

ABOUT THE ROLE

Hours of work: 37.5 hours per week (including some evening and weekend working, and regular on-call)

Salary: £55,000 (including London weighting)

Reports to: L’Arche UK Director of Care and Communities

Place of work: L’Arche London Community, West Norwood, SE27. Some travel and overnight stays will be required within the UK.

Contract type: Permanent

Closing date: Thursday, 16th April, at midday

Notes: If you have already applied for this role and received an update on your application from us, please do not submit another application.

Main purpose of the role

The Community Leader is responsible for ensuring that the Community is living the mission of L’Arche, by providing excellent and sustainable care and support services, support for  spirituality, and engaging with our neighbours and the wider community around us.

The Community Leader will:

• Lead the Community by responding to the needs, choices and context of our members while being faithful to the L'Arche UK Vision and Values, the L'Arche International Identity and Mission Statement, and to a co-created Community Mandate and plan.
• Maintain and enhance high-quality, person-centred care, support, and housing for people with learning disabilities, both at home and in our day services in partnership with the Registered Manager, the Team in London, the National Leadership Team, individual circles of support, and external partners; 
• Ensure the Community's financial sustainability through robust financial planning and management, including setting budgets, controlling spending, maximising occupancy, negotiating care contracts, growing day services, and spotting fundraising opportunities;
• Foster a culture that maximises the voice and power for people with learning disabilities, building listening and collaboration between Community members with and without learning disabilities;
• Contribute to the national work programmes of L'Arche UK, as part of the National Council, collaborating with Community Leaders of other L'Arche Communities, to share skills, best practice, and resources

Key essential criteria

• Senior leadership experience in support to adults with learning disabilities (or transferable skills and experience in a closely related field);
• Experience in leading, managing, and developing an organisation or large teams to deliver results, maintain compliance and quality, and to respond to risks and opportunities;
• Good financial planning skills and experiences of successfully managing a substantial budget;
• Ability to think strategically and work collaboratively to develop and implement community plans;
• Experience of living or working alongside people with learning disabilities and/or autistic individuals;
• Passionate about person-centred support and the values and mission of L'Arche;

This role is subject to an enhanced DBS criminal record check. 

You may have held these job titles in the past: Registered Manager, Service Manager, Head of Care, Senior Operations Lead, Community Director, Head of Community Services, Country or Regional Lead, Learning Disability Services Manager, Head of Mission and Community Life, Health & Social Care Manager, Local Authority Commissioning Lead;

You can find more details about L'Arche London here.

Additional details about L'Arche can be found here.

Discover what makes L’Arche a rewarding place to work—explore our employee benefits here.

A full job description and person specification can be found in the Recruitment Pack.

To apply, please submit your CV and include a cover letter via our online application form. 

The closing date is: Thursday, 16th April at midday

First round interviews are expected to take place either on 22nd or 23rd April 2026 online via Microsoft Teams.

Second round interviews will take place on 30th April 2026 and will take place within the L'Arche London Community. 

We encourage you not to wait until the closing date to submit your application, as we may begin interviewing strong candidates before then.
We also reserve the right to close the advert early if we receive enough suitable applications.

Please also read our privacy notice for job applicants.

Salary: £26,227.50 per annum, pro-rated

Location: Shelter Montrose shop

Contract: Permanent

Hours: 30 hours per week

Closing date: Wednesday 25th March 11:30pm 

We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Montrose shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.

You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.

About the role

You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.

About you

You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement.

Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

· We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered

About Shelter Scotland

A home is a fundamental human need, as essential as education or healthcare. Yet over a million people in Scotland struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter Scotland we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter Scotland and welcome you on our journey to becoming a truly anti-racist organisation.

Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

Safeguarding statement

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

At Shelter Scotland, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them. In addition to this, we encourage an approach to involving people with personal insight of housing issues and homelessness in our recruitment processes.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Providence Row has supported people facing homelessness in East London since 1860. Our Day Centre is often the first place people come when they need help. It is a space where people can eat, shower, speak to staff, and be welcomed with dignity.

As a Day Centre Assessment & Reconnection Worker, you will play a key role at that first point of contact. You will ensure people are welcomed calmly, understood quickly, and supported to access the right pathway. This is a role focused on assessment, decision-making, and connection rather than ongoing casework.

You will also support geographical reconnection where appropriate, including accompanying clients to local authorities across London, ensuring plans are realistic, safe, and grounded in dignity.

The ideal candidate

• Experience working with people affected by homelessness or multiple disadvantage.
• Confidence carrying out trauma-informed assessments and making clear, proportionate decisions.
•  Understanding of housing pathways, rough sleeping processes, and local connection rules.
• Ability to remain calm and boundaried in challenging or fast-paced environments.
• Strong communication skills and the ability to build trust quickly.
• Good organisational skills and confidence using IT systems and databases.

Desirable

• Experience in a day centre, drop-in, or similar frontline setting.
• Knowledge of local authority homelessness duties and processes.
• Experience supporting reconnection or working across borough boundaries.
• Lived experience of homelessness or working alongside peer-led approaches.

Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.

Benefits

• 27 days holiday plus bank holidays
• Pension scheme
• Cycle to work scheme
• Season ticket loan
• Employee assistance programme
• Access to shopping discounts
• Learning & development opportunities
• Monthly reflective practice 

To apply
Please upload your CV with a covering letter, detailing how you meet the job specification by Friday 27 March 2026 at 23:30.

Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.

Salary: £26,227.50 per annum

Location: Preston Furniture Shelter Shop

Contract: Permanent

Hours: Full time, 35 hours per week

Closing date: Wednesday 25th March at 11:30pm

We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Preston Furniture shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.

You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.

About the role

You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.

About you

You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

How to Apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything,

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

We are Hestia. We make a difference.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Team Leader to play a pivotal role in our Complex Needs Service in Notting Hill.
Sounds great, what will I be doing?
This role provides leadership and oversight of a team delivering community-based, person-centred, and holistic support to service users. You will motivate and empower staff to achieve high-quality outcomes, manage performance, and respond to complex casework. Working collaboratively with internal teams, local authorities, and partner agencies, you'll promote a strong multi-agency approach to meet diverse needs. The role also involves overseeing referral processes, ensuring timely assessment, allocation, and review of cases. You will build effective partnerships, contribute to service development, and ensure delivery aligns with Hestia's vision, values, and objectives.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; th
e important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
You will bring a strong understanding of the needs, perceptions, and engagement barriers of people with mental health needs, including those who may be disengaged from services. You will have experience supporting individuals to develop independent living skills and access wider support services, using co-production approaches that reflect cultural needs and promote meaningful involvement. You will be confident gathering and using service user feedback to improve delivery, alongside experience managing services within budget. You will represent the organisation positively, with the ability to deliver presentations and develop promotional materials. A strong commitment to equality and diversity is essential, alongside excellent knowledge of housing, community care, mental health, health and safety, and welfare benefits legislation. You will also bring strong IT skills, with the ability to produce accurate reports and monitor staff use of systems to ensure high-quality client data recording.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
<
em>We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Are you a qualified finance professional who enjoys working in partnership with others to turn financial insight into better decisions? Join Shelter as a Senior Finance Business Partner and play a key role in supporting our directorates to plan, prioritise and deliver work that helps end the housing emergency.

About the role

This role will be leading in the financial business partnering needs of our Income Generation directorate. 

Among your responsibilities will be the need to align financial plans to operational and strategic plans and make sure they’re clearly understood by Business Units. Seeing that each Unit is provided with a channel of effective, two-way communication with Finance will be important too. And, when it comes to seeing that they receive regular relevant and useful financial insight and analysis, again, we’ll count on you to deliver. You’ll be working within a great finance department to achieve this, who work as a team of experts to safeguard resources and support decision making across Shelter. We strive to ensure Shelter is financially sustainable in order to achieve our vision of a home for everyone.

Role specifics

We’re looking for a qualified accountant who is confident working with colleagues across an organisation and able to explain financial information clearly to non-finance audiences. You’ll have experience assessing financial risk and producing clear, insightful analysis to support good decision-making. With strong attention to detail, excellent numeracy and solid Excel skills, you’ll be comfortable managing your time, meeting deadlines and reprioritising when needed. Experience of charity finance and working with fundraising teams would be an advantage.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

 Shelter’s Finance Team sits within the Strategy Enablement Directorate, which also includes HR Operations, Technology and Data, and Governance, Planning and Property. The Finance Team consists of 32 people led by the Assistant Director of Finance.

This role sits within the Financial Planning and Analysis (FP&A) Team. FP&A produces financial reports and analysis, provides expert advice, and enables collaboration to support effective decision making throughout the charity.

How to Apply

Please click ‘Apply for Job’. You are required to submit your work history and a supporting statement. The supporting statement should include your responses to the points in the ‘About You’ section of the job description of no more than 350 words each. 

Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviours below in your responses:
 

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

 Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.