Housing and homelessness jobs

About the Role

Reporting to the Head of Operations, you will be responsible for the day-to-day financial administration of the Trust, ensuring accurate financial records, timely processing of income and expenditure, budget planning and development, monitoring, and compliance with charity accounting requirements.

You will work closely with the Head of Operations, Trustees and external advisers, supporting financial planning, audit requirements, and governance. The role also includes providing Clerk support to the Board of Trustees, including attending up to four evening meetings each year.

This is an ideal opportunity for someone who enjoys working in a varied finance role within a small organisation where they can make a genuine contribution and see the impact of their work.

Why Join Us?

At The Frank Parkinson Yorkshire Trust, you’ll be part of a small organisation where your contribution is visible, valued and genuinely makes a difference. You’ll have the opportunity to influence how our finance function develops while supporting a charity that has served older people in Guiseley for generations.

What We Offer

· 25 days annual leave, increasing to 30 days with service (pro rata)

· Additional day off on your birthday

· Healthcare benefits

· Pension scheme

· Enhanced occupational sick pay.

· Free on-site parking

· Flexible working arrangements

· Training, professional development and support towards relevant qualifications considered.

· Opportunity to work in a friendly, supportive team with real autonomy.

Most importantly, you’ll have the opportunity to play a key role in ensuring the long-term financial sustainability of the Trust, helping us continue to provide safe, high-quality homes and services for older people within our community.

Full time, 35 hours per week

Contract until 16.07.2027

Based London Borough of Brent; with main office in Camberwell, London

Closing date: 10/08/2026

Ref: CSWM-261

Do you have extensive experience and understanding of working with children and young people – including the crucial ability to build and maintain trusting relationships with young people and parents/carers who may have had previous negative experiences of services?

If so, St Giles has the ideal challenge for you: as a Caseworker on our pioneering SOS project. Here we work with both victims and perpetrators of serious youth violence and other gang related offences, helping clients to be safe, move away from offending and take positive choices.

About St Giles Trust 

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role

Your role will be to provide young person centred holistic support – including everything from helping clients to understand their own behaviour and its consequences, and promoting change, to helping clients’ families to support them and providing practical help with attending appointments, education, training and employment options, housing, benefits, debt and other aspects of day-to-day living.

Working flexibly within the community and within identified office spaces within London, you’ll be building effective and engaging relationships with young people involved in or at risk of being involved in the criminal justice system, with the aim of improving their life chances. You’ll conduct robust risk assessments and strengths-based needs assessments, with safeguarding as the priority, and ensure that all young people work towards an agreed support plan which is regularly reviewed and adapted. You’ll also build effective relationships with agencies providing services to the client group, and enable clients to engage in positive activity within the community (e.g. boxing, football, etc).

What we are looking for

• Significant experience of working with children and young people and delivering interventions that have had a positive impact.
• Experience of providing support, advice and advocacy, with the ability to assess clients’ needs.
• Extensive experience of managing complex safeguarding issues with children, young people and adults who are at risk of violence or exploitation.
• Working knowledge of child protection and safeguarding legislation/policy, with experience of providing support, advice and advocacy to staff with a safeguarding responsibility.
• Understanding of the importance of good quality case recording quality assurance principles.
• Ability to use electronic case management systems to record all aspects of the role, including action plans, outcomes and session data on a day-to-day basis.
• Recognition of the importance of resilience in coping with the emotional demands of the role and demonstrable experience of managing your own wellbeing.
• Relevant qualification to a good standard or equivalent experience – ideally with relevant accredited training such as safeguarding, counselling or mental health first aid.

As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Child and Adult with Child Barred DBS Check.

We actively encourage people with personal experience of the issues facing this client group to apply for this role.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

PERSON SPECIFICATION In your application form, please provide a written statement (maximum 1,000 words) showing how you meet the criteria outlined in the Person specification. 

Closing date: 10/08/2026 2026 at 9 a.m.

Our client is one of London’s leading homelessness charities, working to end street homelessness and help the people they support to find and sustain a decent home, build supportive relationships and lead a fulfilling life.

We are seeking a Director of Operations to take on a new senior strategic leadership role that will play a key part in the future direction and long-term sustainability of the organisation.

As a member of the Senior Management Team, you will work collectively with the Chief Executive and Director of Services to provide organisational leadership, contributing to strategic direction and operational effectiveness.

You will be accountable for ensuring the organisation has effective infrastructure, people and financial sustainability. You will oversee and provide integration across all non-service operational areas, holding overall responsibility for Finance, People, Data, IT, Property & Facilities, and our client's Registered Provider subsidiary.

You will act as a primary point of organisational assurance to the Chief Executive, Senior Management Team and Board on operational sustainability, risk and compliance.

Key priorities include providing organisational stewardship of finance, overseeing the transformation and effective operation of digital, data and technology systems, and championing continuous improvement in organisational capability, leadership and ways of working.

Director of Operations
Salary: circa £92,000 per annum
Directorate: Central Operations

About you

We are seeking a leader with a strong collaborative leadership style, with a commitment to collective responsibility and organisational leadership. You will bring:

• Senior strategic leadership experience in a complex organisation, with responsibility for multiple operational and enabling functions.
• Strong financial acumen, including the ability to oversee budgets, interpret financial data and communicate financial matters clearly to senior leaders and Trustees.
• Experience of organisational change, transformation and continuous improvement.
• Experience of governance, risk management and regulatory compliance.
• Ability to operate credibly at Board and Committee level.
• Ability to operate effectively within a regulated environment, including building an understanding of the requirements of the Regulator of Social Housing.
• Extensive experience of managing multiple projects and critical decision making.

Crucially, you will demonstrate a clear commitment to equity, diversity and inclusion and to furthering our client's mission of ending street homelessness.

How to Apply

For further information, to access the appointment brief and to apply for this role, please visit the link located at the bottom of the advert on the Prospectus website.

Recruitment timeline

Application deadline: 9th August
Interviews with Prospectus: w/c 24th August & w/c 31st August
Interviews with our client: 18th September

Domestic Abuse Support Worker*

Location: Brighton & Hove

Salary: £27,976 per annum

Vacancy Type: Permanent, Full-time (40 hours per week)

Brighton Women’s Refuge is a safe haven for women and their children, fleeing domestic abuse.

As a Domestic Abuse Support Worker, you’ll manage a caseload of customers who have complex needs, through their journey with Stonewater’s supported housing service, ensuring a strengths based, trauma informed approach that enables them to realise their potential.

You’ll work closely with key partners, delivering quality, outcome focused coaching support sessions in one-to-one and group settings, providing both emotional and practical support. This will include sessions on keeping safe, healthy relationships, substance use, mental health and wellbeing, finance and budget management, and employment skills. You’ll ensure that our customers are supported to stay safe and are aware of their rights to legal protection for themselves whilst identifying and signposting customers to any other services that they may benefit from that is available from partner agencies.

The ideal candidate will:

• Have proven experience of working with people who have multiple complex needs and/or domestic abuse.
• Have experience of completing CAADA DASH risk assessments and carrying out robust safety planning.
• Have an understanding of the practical, emotional, economic and social issues of those experiencing domestic abuse, particularly those who have complex needs.
• Have proven complex case management experience, with a clear focus on outcomes for customers and their wider community.
• Have the ability to record concise, accurate case notes and support paperwork.
• Be able to demonstrate partnership working with specialist agencies such as mental health teams, offending services or other relevant services.
• Have knowledge of housing and benefits advice.
• Have experience of using a housing management system or other similar software.
• Have exceptional communication skills.

***Female applicants only under an exemption from the Equality Act 2010 - Section 9 - Part 1 (A) as a genuine occupational requirement ***

Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document.

Discover Stonewater:

Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market.

We’re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives.

We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation

To Apply

If you feel you are a suitable candidate and would like to work for Stonewater, please proceed through the following link to be redirected to their website to complete your application.

Job Role: DVA Casework Coordinator (Domestic Abuse)

Salary: £26,200 per year

Hours: 37.5 hours per week

Contract type: Permanent

Location: Wiltshire

Additional information:

A valid driving licence and access to own vehicle

Participation in an on-call out-of-hours rota

Regular travel across the Bath and Northeast Somerset (B&NES) area

Alongside is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. However, this is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

About Alongside:

Alongside is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

About the Role:

As a Casework Coordinator, you’ll play a vital role in supporting victims and survivors of domestic abuse to rebuild their lives. Working holistically, you’ll carry out in‑depth needs assessments and develop tailored support plans that reflect each individual’s circumstances, strengths, and goals.

You’ll provide compassionate, trauma‑informed case management, advocacy, and resettlement support for people with a wide range of complex social and housing needs. From navigating services and securing safe accommodation to monitoring progress and celebrating milestones, you’ll walk alongside survivors every step of the way — empowering them to move forward with safety, dignity, and confidence.

This is a deeply rewarding role where your work will make a meaningful, lasting difference every single day.

What you’ll be doing:

Conduct key works sessions on a regular basis whilst developing individual support and risk management plans.

Establish the risks and needs of survivors and their children through assessing their practical and emotional support needs.

Champion safeguarding by following policies and procedures to keep everyone safe, and that any concerns are brought to immediate attention of a manager.

Collaborative multi-agency working to advocate for survivors ensuring their needs are met.

Maintain accurate client records using our system, INFORM.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

You can view the full job description by clicking here.

What we’re looking for:

Understanding of domestic abuse including the impact this has on victims and their children.

Experience working in a housing, social or health care setting.

There are many great reasons to join our team!

Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan

27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)

30% staff discount at Alongside charity shop

A generous and competitive pension scheme

A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted

Great opportunities for career development and free monthly training sessions from experienced facilitators

For all the fantastic and valuable work, you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands

Reflective Practice sessions from objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

Salary: £30,220 (London) / £26,375 (National) per annum
Hours: Full time
Contract: Fixed term (until November 2027)
Benefits:
- 27 days’ annual leave + statutory holidays + three closures days over the Christmas period.
- Flexible working for all staff including working from home/hybrid working, and flexitime/TOIL scheme.
- Attractive family friendly policies.
- Private healthcare cover.
- Season ticket loans.
- Employee awards, and training and development opportunities.

For more information about our benefits please visit our website.
Office locations: London or Bristol
Please note, the successful candidate will be expected to carry out two days in-person working per week on average which will include attendance at your office location.
Flexible working arrangements can be discussed and agreed with the line manager subject to role and business needs.

An exciting opportunity has arisen at the National Housing Federation (NHF) for a Marketing professional that specialises in events. The NHF is the voice of housing associations in England. We are the trade body to almost 600 housing associations, who have grown from philanthropic roots to provide 2.6 million homes to around six million people. You can find further information about the NHF on our website. 
Interested in delivering creative, data-led marketing campaigns for events in the housing sector?
You’ll plan and run campaigns that promote NHF conferences, working closely with colleagues to develop messaging, produce content and track performance to support live and future. It’s a varied, hands-on role for someone who enjoys collaboration, creativity and making an impact.
Please scroll down to the bottom of the page to download the full job profile and person specification for this role.

Key elements of the role:
- Creating marketing materials – commissioning and managing design work, copywriting and proofreading, creating web and social media content, building and sending email campaigns, and helping to organise the exhibition stand at NHF events.
- Analysis and reporting – monitoring, evaluating and reporting on marketing communication performance to support continuous improvement.
- Campaigns – effective planning and execution of marketing campaigns, including tracking promotional spend, event budgets and raising POs.
- Partnerships and relationships – negotiating and managing external opportunities to promote events. Building effective working relationships with key internal colleagues and external stakeholders.
- Continuous improvement – responsible for identifying and proactively improving marketing activities and collateral wherever possible.

The successful candidate:
The successful candidate will be able to demonstrate:
- Experience planning and delivering marketing campaigns to promote events, products or services, using a mix of channels (including email, web and social media).
- Strong copywriting and proofreading skills, with the ability to produce clear, engaging and on-brand marketing materials.
- The ability to manage multiple priorities, work to deadlines and support campaigns against income and performance targets.
- Confidence using data and insight to help target audiences and evaluate the effectiveness of marketing activity.
- Strong communication and relationship-building skills, with experience working collaboratively with internal teams and external stakeholders.
- A proactive, organised and improvement-focused approach, with a willingness to support live events and represent the organisation professionally.

Equality, diversity and inclusion
The NHF has published its equality, diversity and inclusion strategy, which was co-created with staff. We are proud to be an equal opportunity workplace and we value the contribution each individual makes to our work.
We are committed to equality, diversity and inclusion and are working to increase the diversity profile of our workforce. We are currently under-represented by ethnic minorities, people with a disability or disabilities and LGBTQ+, and would particularly welcome applications from people in these groups.

Disability confident employer
We are a disability confident employer and if you are a disabled person who meets the skills and experience we consider essential for the role, we will offer you an interview.
Please note: there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the minimum criteria for the job. In certain recruitment situations such as high-volume of applications, we may be required to limit the overall numbers of interviews offered to both disabled people and non-disabled people.
In these circumstances the NHF will select the disabled candidates who best meet the minimum criteria for the job rather than all of those that meet the minimum criteria, as we would do for non-disabled applicants. This is in line with the Disability Confident guidelines.
We are happy to consider reasonable adjustments to our recruitment process if you have a disability or have a condition that you feel may affect your performance during the recruitment process. Please contact the People team with your request or to arrange a time to discuss in more detail.
Our role profile and job advert can also be requested in large print or in accessible format via this email address.

Completing our Application Form
To apply for this role, please complete our online application form. The application form includes your employment and education history plus you will be asked to answer questions in relation to your knowledge, skills and experience, why you are applying for the role and questions in relation to our values. The application form is anonymous and will not require you to upload a CV or cover letter. This will help us to shortlist candidates for interview based solely on their knowledge, skills and experience.

Right to work in the UK/UK VISA sponsorship
You must have the right to work in the UK and it is important to note that the NHF does not sponsor individuals to work in the UK.

Closing date for applications: Monday 10th August
Interview date: Wednesday 19th and Thursday 20th August

Help young people belong, contribute and thrive.

At YMCA South Midlands, we believe every young person deserves a safe place to live, someone who believes in them and the opportunity to build a brighter future.

We're looking for an experienced and compassionate Resident Support Manager (Nights) to lead our out-of-hours support service, ensuring residents feel safe, supported and valued when they need us most.

This is a rewarding role where you'll combine operational management with hands-on support, leading a team that delivers outstanding care, responds confidently to challenging situations and creates a welcoming environment every evening.

About the Role

As Resident Support Manager (Nights), you'll lead our Out of Hours Team, creating a culture that is welcoming, caring, transparent and resident-focused.

You'll ensure residents receive high-quality support outside normal office hours, responding to safeguarding concerns, wellbeing issues, crises and challenging behaviour with professionalism, empathy and sound judgement.

Alongside supporting residents, you'll coach and develop your team, ensuring they have the confidence, training and support to deliver exceptional services safely and consistently.

You'll also work closely with the daytime Resident Support Team to ensure seamless communication, continuity of support and a consistent experience for every resident.

Key Responsibilities

• Lead and manage the Out of Hours Resident Support Team.
• Create a safe, welcoming and supportive environment for all residents.
• Respond to safeguarding concerns, incidents and emergencies.
• Support residents experiencing mental health crises or emotional distress.
• Manage challenging behaviour using trauma-informed and strengths-based approaches.
• Ensure accurate handovers, record keeping and incident reporting.
• Coach, develop and support team members through regular supervision.
• Deliver training, guidance and continuous development for the Out of Hours Team.
• Work collaboratively with the daytime teams and external agencies.
• Promote resident wellbeing, independence and positive outcomes.
• Ensure compliance with safeguarding, health & safety and organisational policies.

About You

You'll be a compassionate and resilient leader who thrives in a people-focused environment.

You'll bring:

• Experience working with vulnerable adults or young people in supported housing, homelessness, social care or a similar environment.
• Experience leading or supervising a team.
• Excellent knowledge of safeguarding legislation and best practice.
• Experience supporting people with complex needs, including mental health, trauma and challenging behaviour.
• A person-centred, strengths-based and trauma-informed approach.
• Excellent communication, decision-making and problem-solving skills.
• Confidence working independently and managing incidents calmly under pressure.
• A commitment to creating an inclusive, respectful and supportive environment.

Experience supporting care leavers or young people experiencing homelessness would be advantageous.

Working Hours

This is a full-time position working on a rota basis.

The role includes:

• Four evening shifts each week between 5:00pm and 1:00am
• Weekend and Bank Holiday working on a rota
• Daytime working to support team meetings, supervision, training and collaboration with the wider Resident Support Team
• Occasional travel to our MK site

Why Join YMCA South Midlands?
Working with us means becoming part of an organisation that genuinely changes lives.

You'll benefit from:

• A meaningful career where every day makes a difference.
• A supportive and collaborative leadership team.
• Ongoing learning, development and leadership opportunities.
• A values-led culture where people come first.
• The opportunity to shape and improve services for young people.
• A generous employee benefits package.

Everyone is Welcome Here

At YMCA South Midlands, we believe everyone should feel they belong.

We welcome applications from people of all backgrounds, experiences and communities. We are committed to building a diverse and inclusive workforce that reflects the people we serve and where everyone is treated with dignity, respect and fairness.

As a Christian charity, our faith inspires our values and our commitment to serving others. We welcome people of all faiths and none, and appointments are made on merit.

Reasonable Adjustments

We want every candidate to have the opportunity to perform at their best throughout our recruitment process.

If you have a disability, long-term health condition or are neurodivergent and would benefit from any reasonable adjustments during the recruitment process, please let us know when you apply or contact us at any stage. We'll be happy to discuss how we can support you.

Safer Recruitment

YMCA South Midlands is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all colleagues to share this commitment.

As part of our safer recruitment process, the successful candidate will be required to complete pre-employment checks, which will include a DBS check, verification of identity and right to work in the UK, employment references, qualification checks (where applicable) and other relevant pre-employment screening in line with our Safer Recruitment Policy.

Ready to Apply?

If you're passionate about supporting young people and want to lead a team that makes a real difference every day, we'd love to hear from you.

Apply today and help create a place where every young person can belong, contribute and thrive.

Senior Programme Manager

Contract: 18 Months FTC
Salary: £61,680.83- £73,378.91
Closing Date: Monday 3rd August 2026
Interviews: Week commencing 10th August

Centrepoint, the UK's leading youth homelessness charity, is looking for an experienced Senior Programme Manager to lead the delivery of one of the most significant transformation programmes in our organisation's history.

Reporting to the Executive Director of Operations, you'll play a pivotal role in driving our Big Change Programme (BCP), ensuring complex projects are delivered successfully, organisational change is embedded, and our investment in digital transformation delivers lasting benefits across Centrepoint.

About us

We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills to help them move into education, training and employment. Our ambition is to end youth homelessness by 2037.

Together with our partners, we support over 16,000 young people every year.

The Big Change Programme is transforming the way Centrepoint works. Through new systems, improved processes and modern digital ways of working, we're building a more efficient organisation that allows our colleagues to spend more time focusing on what matters most - supporting young people.

Centrepoint operates a hybrid working model. The requirement is a minimum of 50% of your working week in the office. For most full-time colleagues, this means attending the office for five days over a two-week period (e.g. two days one week and three days the next). For colleagues on different contracts, this will be adjusted accordingly.

About you

You'll be an experienced programme leader with a proven track record of delivering large-scale organisational transformation and complex change programmes. You'll thrive in fast-paced environments, be comfortable influencing senior stakeholders and know how to bring people together around a shared vision.

You'll have:

• Significant experience leading complex business transformation or digital change programmes.
• A recognised project or programme management qualification (such as PRINCE2, APM or equivalent).
• Experience managing multiple workstreams, budgets, risks and programme governance.
• Strong stakeholder management skills, with the ability to influence senior leaders, external partners and suppliers.
• Experience implementing organisational change that improves systems, processes and ways of working.
• Excellent communication skills and the ability to translate complex information into clear, engaging updates for a range of audiences.
• A collaborative leadership style and a passion for continuous improvement.

What you'll be doing

As Senior Programme Manager, you'll provide strategic leadership for Centrepoint's Big Change Programme, ensuring projects remain aligned to organisational priorities and deliver measurable outcomes.

You'll:

• Lead the planning, delivery and governance of a complex portfolio of transformation projects.
• Manage the programme budget, timeline, risks and resource planning. Ensure there is an appropriate structure for overseeing individual project management of budget and delivery to time.
• Develop and maintain programme reporting for senior leadership, trustees and governance boards.
• Drive high-quality programme management standards, ensuring appropriate controls, business cases and change management processes are in place.
• Work closely with project managers, suppliers and technology partners to deliver successful system implementations.
• Build strong relationships across Centrepoint, ensuring colleagues are engaged and supported throughout change.
• Help shape future digital and organisational transformation, identifying opportunities for continuous improvement and innovation.
• Champion collaboration, learning and best practice across project delivery.
• Ensure the BCP is connected to wider change initiatives across Centrepoint.

Why join Centrepoint?

This is a unique opportunity to shape the future of one of the UK's leading charities. You'll join an ambitious organisation committed to improving the lives of young people while helping transform how we operate.

In return for your efforts you'll receive a competitive salary, excellent learning and development opportunities and a fantastic range of benefits including:

• 25 days annual leave, rising to 27 days with service
• Healthcare Cash Plan
• Private Medical Insurance
• Income Protection
• Employer pension contribution of 5%
• Cycle to Work scheme
• Interest-free season ticket loan

At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We welcome applications from everyone, regardless of background, identity or lived experience.

Our approach to applications

We recognise that candidates may use artificial intelligence (AI) tools to support their applications. While this is absolutely fine, all examples and statements included must be truthful, accurate and based on your own experience.

We're keen to understand your individual skills, experience and motivations, so please ensure your application reflects your own voice.

Don't miss this opportunity to lead one of Centrepoint's most exciting transformation programmes and make a lasting impact for young people. Click 'Apply' today.

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

Daylight Women’s Day Centre is an exciting new service providing a place of safety and support for women who are long term rough sleepers in London. We want to reach women who have experienced abuse, mental illness, addiction, poor physical health, unclear immigration status and homelessness.  Our support will improve their health and wellbeing and enable them to move away from the streets.

Daylight has been designed based on findings from the CHAIN rough sleeping data for London and the Women’s Rough Sleeping Census.  This evidence highlights the importance of single gender services for women who hide from mainstream provision dominated by men.  Daylight will reflect the Connection Theory of Change, building relationships of trust with people who have no confidence in most health and social care services.  Therefore Trauma Informed Care lies at the heart of everything we do.

You will manage a team of staff and volunteers to set up, pilot and deliver this vital new service in a central London location.  The service will include a combination of practical facilities such as showers and a laundry, health and wellbeing resources to minimise the harm associated with rough sleeping and support to move into accommodation.  We may develop additional aspects to the service as resources become available.

Through a compassionate and proactive management style, you will build a proactive, high performing team who are passionate about supporting very vulnerable women away from the streets.  You will enable creativity, and professional curiosity, strengthen resilience, and team well-being to meet the different needs and aspirations of the people we support.  You will have a strong knowledge of women’s services, housing options, health inclusion approaches and social care entitlements. 

You will be both strength-based and solution focused, maximising and developing partnerships internally and externally to enhance service provision. You will be committed to embedding coproduction, so that service provision continues to improve and evolve. You will be organised, analytical and reflective with an ability to balance competing priorities.

Salary: £44,181 - £50,461 (Scale 29-35)
Closing Date: Wednesday 12th August
Interview Date: Wednesday 26th August

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Hybrid working (depending on role requirements)

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer

Help transform access to healthcare for people experiencing homelessness in Islington 

Thank you for your interest in joining Groundswell. 

We're looking for someone who believes everyone should be able to access healthcare with dignity, whatever their circumstances. 

As our new Homeless Health Peer Advocacy (HHPA) Caseworker in Islington, you'll play a key role in establishing an exciting new service that helps people experiencing homelessness get the healthcare they need while bringing local health, housing and homelessness services together around the people who need them most. 

Every day you'll build trusted relationships, remove barriers to healthcare and support people to take greater control of their health and wellbeing. Whether you're accompanying someone to a health appointment, helping them understand their treatment, supporting a safe hospital discharge or working alongside local partners to coordinate care, you'll see the difference your work makes. 

At Groundswell, we believe lasting change happens through relationships. We work alongside people rather than doing things for them, building confidence, creating opportunities and supporting people to become active participants in their own health. 

This is an opportunity to help shape a new service from the beginning, working as part of an ambitious partnership that's committed to reducing health inequalities and creating a more joined-up, compassionate system for people experiencing homelessness in Islington. 

If you're passionate about tackling health inequalities, enjoy building relationships, and want to be part of a values-led organisation where lived experience is at the heart of everything we do, we'd love to hear from you. 

About Groundswell 

For 30 years we've worked alongside people with lived experience to develop practical solutions that improve health, reduce inequalities and create opportunities for lasting change. We believe that people who have experienced homelessness are experts in the barriers they face and should play a central role in designing services and shaping the systems that affect them.  

Today, Groundswell delivers peer-led services, helping thousands of people each year access healthcare, improve their wellbeing and influence the systems that affect their lives. As Islington HHPA Caseworker, you'll join a supportive organisation that believes lasting change happens through relationships, partnership and involving people with lived experience at all levels.  

Our Vision 

Our vision is for a society which is fair, inclusive and equal. 

We need equitable access to a healthier life and a better future for anyone with experience of homelessness. 

Our Mission 

Our mission is to bring people together to: 

• Amplify voices of people with lived experience to create solutions to homelessness and health inequalities. 

• Stand in solidarity and champion their rights, to create positive change. 

Our Strategy 

We co-produced our strategy with staff and volunteers with experience of homelessness. We’re proud to have remained true to our values of participation and co-production. 

Stronger Voices, Healthier Lives, Better Futures, Greater Together 

People with experience of homelessness must inform the solutions – because they understand the problems people face. 

At every stage, we will hear, unite and amplify more voices of people with lived experience to speak out. Through participation we will build a stronger, more inclusive community to create change – through our organisation, in services, our sectors and wider society, locally and nationally. 

Homelessness is a health emergency. 

We will work to end health inequalities for people who have or are experiencing homelessness through advocacy, practical support, information and by influencing people, policy and services. 

Everyone deserves a better, more hopeful life and future. 

Lived experience of homelessness can lead to barriers that impact people’s life chances. 

Recognising the potential in everyone, we will provide more opportunities and support for people with experience of homelessness to progress if, and when, they are ready. 

We can’t achieve our goals alone – we are more impactful when we pull together. 

We will become more effective and sustainable, building on our culture of relationships, compassion and transparency, and working closely with partners to learn, share and create change. 

How Homeless Health Peer Advocacy Works 

HHPA helps people experiencing homelessness overcome the barriers that prevent them accessing healthcare. 

Many people face significant challenges navigating health services. Appointments can be difficult to book and attend, treatment can be confusing, and previous experiences of stigma, trauma or exclusion can make healthcare feel inaccessible. Without the right support, people often delay seeking help until their health has deteriorated. 

"I need someone with me that I know that I can trust. I wouldn't do things like that on my own." 

HHPA Client 

HHPA provides practical, person-centred support that helps people access the care they need while building the confidence to manage their own health. Rather than providing one-off interventions, HHPA works alongside people over time, developing trusted relationships, responding flexibly to changing needs and supporting people to become more confident and independent. 

The service combines the expertise of skilled Caseworkers with the unique insight of trained volunteer Peer Advocates who have lived experience of homelessness. Together they provide one-to-one advocacy, practical support and health promotion to help people: 

• register with healthcare services 

• prepare for and attend appointments 

• understand treatment and care plans 

• navigate hospital admission and discharge 

• access wider health and wellbeing services 

• make informed decisions about their health 

• become increasingly confident in managing their own health. 

Alongside one-to-one support, HHPA delivers peer-led health promotion in hostels, day centres, outreach settings and other community spaces. Through informal conversations and group activities, Peer Advocates share accessible information about physical health, mental health and wellbeing, encourage preventative healthcare, identify unmet health needs and help people access support earlier. These conversations often provide the first step towards engaging with healthcare, creating trusted pathways into ongoing advocacy and reducing the need for crisis intervention. 

This relational, peer-led approach improves individual health outcomes while strengthening partnerships across health, housing and homelessness services, helping more people access coordinated, person-centred care.  

Delivering HHPA in Islington 

Groundswell has been commissioned by Islington Council to deliver a new borough-wide Homeless Health Peer Advocacy (HHPA) service. 

The service supports people who are sleeping rough or living in hostels, supported accommodation and temporary housing to access healthcare earlier, stay engaged with treatment and receive coordinated support across local services. 

Working alongside Single Homelessness Project (SHP), Thames Reach, the Islington Health Outreach Team (IHOT), Whittington Health NHS Trust, Camden and Islington NHS Foundation Trust, Islington GP Federation, Change Grow Live, Islington Council and local accommodation providers, the service delivers outreach, in-reach, health advocacy, healthcare accompaniment, hospital discharge support and health promotion for people experiencing homelessness across Islington. Alongside supporting individuals, the service also strengthens local partnerships, improves referral pathways and identifies opportunities to make the health and homelessness system work better for people experiencing homelessness. 

"Groundswell are the stitches that keep homeless and health professionals working together." 

Partner organisation 

As the Islington HHPA Caseworker, you'll play a key role in establishing this new service and helping it become a trusted part of Islington's health and homelessness system. You'll manage a varied caseload, working alongside people experiencing homelessness to improve access to healthcare, coordinate support and help them achieve the health outcomes that matter to them. Every day is different, but throughout your work you'll work alongside people, collaborate with local partners and help create a service that enables people to access healthcare with dignity, confidence and choice. 

Role Description 

Through outreach, health advocacy and partnership working, you'll support people experiencing homelessness to access healthcare, stay engaged with treatment and build the confidence to manage their own health. Alongside direct support, you'll help strengthen partnerships and improve local pathways into care. 

Key Responsibilities 

Outreach and Engagement: 

• Undertake outreach with SHP, Thames Reach and the Islington Health Outreach Team (IHOT).

• Deliver in-reach sessions within hostels, supported accommodation and temporary housing.

• Respond to referrals and identify people who would benefit from the service.

• Build trusting relationships through persistent, compassionate engagement.

• Complete holistic assessments and develop person-centred support plans. 

Health Advocacy and Casework: 

Manage a caseload of people experiencing homelessness with multiple and complex health needs, providing practical, person-centred support to improve access to healthcare and long-term health outcomes. 

You will support people to: 

• Register with GP practices and other primary healthcare services.

• Access physical health, mental health, dental, sexual health, optometry and substance use services.

• Arrange, prepare for and attend healthcare appointments.

• Understand their treatment, care plans and available support.

• Communicate effectively with healthcare professionals and advocate where barriers arise.

• Build the confidence and skills to manage their own healthcare independently over time.

• Promote preventative healthcare, including screening, vaccinations and long-term condition management where appropriate.

• Deliver informal health promotion and accessible health information in hostels and community settings.

• Encourage people to seek support earlier and become active participants in managing their own health and wellbeing.

You'll tailor your support to each individual, recognising the impact of homelessness, trauma and social exclusion on health and wellbeing. 

Hospital Admission and Discharge 

• Support people before, during and after hospital admission.

• Advocate with hospital teams.

• Contribute to discharge planning.

• Help prevent discharge to rough sleeping.

• Provide follow-up support to maintain engagement with healthcare. 

Partnership Working 

Develop strong working relationships across Islington's health, housing and homelessness system to ensure people experiencing homelessness receive coordinated, person-centred support. 

You will: 

• Attend multidisciplinary team (MDT) meetings, case conferences and other partnership forums.

• Coordinate care for people with multiple and complex needs.

• Develop and maintain effective referral pathways with partner organisations.

• Share information appropriately to support safe, coordinated care.

• Promote collaborative, person-centred working across the partnership. 

• Champion the value of peer-led health advocacy and lived experience.

• Identify opportunities to strengthen partnerships and improve access to healthcare across the borough. 

Safeguarding and Professional Practice 

• Respond appropriately to safeguarding concerns.

• Assess and manage risk.

• Maintain professional boundaries and confidentiality.

• Follow Groundswell's safeguarding, health and safety and lone working procedures.

• Participate in supervision, reflective practice and training.

Recording and Service Development 

• Maintain accurate records using Salesforce.

• Monitor outcomes and report on service activity.

• Contribute case studies and learning.

• Share insights to improve services and local partnership working.

• Support the development of the Islington HHPA service. 

General Responsibilities 

You will: 

• Work in line with Groundswell's values and policies.

• Promote equality, diversity, inclusion and belonging. 

• Deliver trauma-informed, strengths-based and person-centred practice.

• Work flexibly across community settings in Islington.

• Undertake any other duties appropriate to the role. 

What Success Looks Like 

In your first year you will have: 

• Built trusted relationships with people experiencing homelessness.

• Helped more people access and engage with healthcare.

• Worked effectively alongside Peer Advocates and local partners.

• Supported safer hospital admissions and discharges.

• Delivered high-quality, person-centred health advocacy.

• Helped establish Groundswell's HHPA service as a trusted part of Islington's health and homelessness system. 

Person Specification 

At Groundswell, we know that excellent Caseworkers come from many different backgrounds. You may have gained your experience through paid work, volunteering, community organising, supporting people experiencing homelessness or other forms of social exclusion, or through your own lived experience. We welcome applicants from a wide range of backgrounds who are committed to improving people's lives. 

We're looking for someone who shares our values, enjoys building relationships and wants to help create a health and homelessness system that works better for everyone. 

What We're Looking For 

A) Core Requirements: 

We're looking for someone who can demonstrate the following: 

1. Experience of supporting people facing homelessness, multiple disadvantage or other forms of social exclusion through advocacy, casework, health navigation or other person-centred support.
2. The ability to build trusting relationships with people who may have experienced trauma, exclusion or negative experiences of services.
3. Excellent communication and partnership working skills, with the ability to work collaboratively across health, housing and voluntary sector organisations.
4. Strong organisational skills, including the ability to manage a varied caseload, prioritise competing demands and maintain accurate records.
5. Sound judgement when managing risk, safeguarding concerns and complex situations.
6. A commitment to Groundswell's values, including lived experience leadership, equity, participation, compassion and collaboration.

B) Knowledge and Experience: 

The successful candidate is likely to have knowledge or experience of: 

Essential 

1. Health inequalities experienced by people facing homelessness and multiple disadvantage.
2. Trauma-informed, strengths-based and person-centred approaches.
3. Safeguarding, professional boundaries and confidentiality.
4. Working collaboratively with other organisations to support people with complex needs.
5. Microsoft Word and Outlook 

Desirable 

1. Health advocacy, care navigation or homelessness services.
2. Outreach or assertive engagement.
3. Hospital admission and discharge support.
4. NHS, housing or adult social care systems.
5. Coordinating volunteers or people with lived experience.
6. Salesforce or another case management system.

C) Personal Qualities: 

We're looking for someone who is: 

1. Compassionate, respectful and non-judgemental.
2. Calm and resilient when working in complex or challenging situations.
3. Curious, reflective and committed to continuous learning.
4. Flexible and adaptable, recognising that no two days—and no two people—are the same.
5. Passionate about improving health outcomes and reducing health inequalities.

We'd Particularly Welcome Applications from People Who Have: 

• Lived experience of homelessness or another form of social exclusion. 

• Experience of working in partnership with local communities.  

• Experience of co-production or supporting people with lived experience to shape services.  

• A commitment to using lived experience to influence systems and improve outcomes.  

Our Commitment to Inclusive Recruitment: 

Groundswell is committed to building a diverse and inclusive workforce. We actively encourage applications from people with lived experience of homelessness, migration, the criminal justice system, mental ill health, substance use or other forms of social exclusion. 

We recognise that no one candidate will meet every requirement. If you believe you have the skills, values and potential to succeed in this role, we'd encourage you to apply. 

Why Join Groundswell 

Meaningful Work 

"Without someone beside them, many of my clients simply wouldn't attend. It isn't just support—it's the difference between care happening or not happening at all." 

Groundswell Peer Advocate 

Working at Groundswell is about making a genuine difference.It's rewarding work where you'll see the impact of what you do, both in people's lives and in the way local services work together. 

A Supportive Team 

We're a values-led organisation where compassion, collaboration and lived experience shape everything we do. You'll be part of a friendly, supportive team that values reflection, learning and mutual support. Through regular supervision, reflective practice and close working with colleagues and partners, you'll have the support you need to do challenging work well. 

Learn and Grow 

We're committed to helping our people develop. You'll have opportunities to deepen your expertise in homelessness, health inequalities and trauma-informed practice, build your understanding of health, housing and social care systems, and contribute to the development of a new service. Whether you're looking to broaden your skills or progress your career, we'll support your learning every step of the way. 

Benefits 

We offer a range of benefits to support your wellbeing and work-life balance, including: 

• 28 days annual leave plus bank holidays.  

• 5% employer pension contribution.  

• Flexible and hybrid working, where service delivery allows.  

• A compressed hours working pattern is available.  

• Regular reflective practice and high-quality supervision.  

• Ongoing learning and development opportunities.  

• A supportive, inclusive and values-led working environment.  

Be Part of Something Bigger 

Every relationship you build, every barrier you help remove and every person you support to access healthcare has the potential to change a life. 

By joining Groundswell, you'll be helping to build a fairer health system—one where everyone, regardless of their housing situation, can access the care they need with dignity, confidence and hope. 

If you're looking for a role where your compassion, skills and commitment can make a lasting difference, we'd love to hear from you. 

Application and Interview Process

Please let us know if you would like to request any accommodations or adjustments throughout the application and interview process. We will be very happy to support these wherever possible to give all applicants the best opportunity to showcase their skills and experience.

We encourage our candidates to draw from their personal and professional experiences, skills, knowledge and passion for our work in their applications, as we believe this will be the best representation of why you are the right fit for the role. While we acknowledge that Generative AI can be a useful tool when used selectively, we do not believe it can replace the authenticity each individual can bring to their application. Therefore, we ask you to consider carefully any use of Generative AI throughout the application process.  

1. Application 

To apply, please submit your CV along with a cover letter using. The cover letter should explain:

• How you meet each of the areas outlined in the person specification above  

• Why you are interested in doing this job at Groundswell.

The deadline for applications is 10am on Friday 7th August. 

1. Interviews 

Interviews will be held online on Wednesday 12th August. 

If you do not have a computer or a suitable space to do an online interview, we can arrange for you to come into our office.

We are a small charity with limited resources and are unable to give individualised feedback on unsuccessful applications before the interview stage.

1. Pre-employment checks 

The job offer for the successful candidate will be subject to a reference and DBS check.

Many thanks for taking the time to look into this role – it is an exciting opportunity, and we hope you will consider applying. 

If you would like to discuss this role before applying then please contact us and we will get back to you as soon as we can.

We care about your privacy; read here how we manage your personal data. 

Job Role: Floating Support Worker

Salary: £28,655 per year

Hours: 37.5 hours per week, compressed over 4 days

Contract type: Permanent

Location: Southwest, covering Exeter, Somerset, Mendip and Dorset

Additional information:

• Valid driver's license and access to own vehicle – business insurance will be required for roles involving travel for work.
• Ability to travel across the Southwest region, including projects based in Exeter, Somerset, Mendip, and Dorset.
• Ability to work flexibly, including early mornings, evenings, and weekends when required.

As the role involves regular travel, we are ideally looking for candidates based within the Somerset area.

About Alongside:

Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

About the Role:

As a Floating Support Worker, you’ll play a vital role in supporting services where extra capacity is needed, working across different locations including Exeter, Somerset, Mendip, and Weymouth. This is a varied and dynamic role, offering the opportunity to work across supported housing and outreach services, with no two weeks looking the same.

You’ll work directly with people who have a range of support needs, building positive, professional relationships and providing person‑centred, trauma‑informed support. This includes offering practical help, promoting independence, and responding flexibly to individual circumstances in a fast‑paced environment.

This role is ideal for someone who enjoys variety, is well organised, and can adapt to changing priorities and locations. You’ll need to be a driver with access to your own vehicle and business insurance, and be comfortable working flexibly, with rotas provided two weeks in advance and occasional last‑minute changes handled considerately.

What you’ll be doing:

• Give clients advice and information, providing an enabling service so that they can be signposted to, and access appropriate services.
• Maintain client records, so they are accurate and fully updated at all times.
• Ensure all clients are provided with high-quality person-centred services which takes a strength-based and trauma-informed approach.
• Work collaboratively taking a multi-agency approach to safeguard clients.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

You can view the full job description by clicking here.

What we’re looking for:

• Full driving licence and access to own car for work purposes.
• Willingness to travel around the Southwest to support our various projects and teams.
• Knowledge and understanding of the support needs of people facing homelessness, including those with mental health challenges, complex needs and substance misuse issues.

There are many great reasons to join our team!

• Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
• 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
• 30% staff discount at our charity shops
• A generous and competitive pension scheme
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
• Great opportunities for career development and free monthly training sessions from experienced facilitators
• For all the fantastic and valuable work, you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands
• Reflective Practice sessions from objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

At Hestia, we live by our values and are committed to a more equitable, diverse, and inclusive organisation that provides a variety of services such as Domestic Abuse, Modern Slavery, Mental Health & Complex Needs and Criminal Justice. We are committed to empower people to rebuild their lives and regain independence. 

The service you will work in….

Nia House is consists of 3 services, Nia House, Coningham and Sulgrave in the North Cluster. We support people with enduring mental health crisis aged 18+ who have housing and support needs. They may be leaving hospital, registered care, be homeless, threatened with homelessness or living in accommodation that is not meeting their identified needs. The services will be also used as a ‘step up' or ‘step down' from other supported accommodation, where appropriate.

A day in this role looks like….

As a Senior Recovery Support workerat Hestia, you will play a crucial role in our Mental Health and Complex Needs service. Your contributions will directly influence the lives of our service users, guiding them towards a path of empowerment and independence.

A day will never look the same and some of the things you can expect to do/be responsible for are:

• Empower a caseload of clients to manage their health and wellbeing, maintain their independence, identify their strengths and achieve their goals and aspirations, working in partnership with our subcontractors as required in order to achieve this, under the direction of the Team Leader. 
• To clearly articulate the aims and objectives, pathway and service model to people using the service so they can fully participate in and co-produce their support.
• Empower service users to engage effectively in their liaisons with professionals within the community such as social work teams, housing providers, health professionals, JCP etc. 
• Work flexibly as part of a team to ensure service coverage and that contractual obligations are met. 
• Develop co-produced group activities, peer support networks and other community-based approaches to empowering service users to achieve their goals and aspirations and to encourage service users to access these opportunities. 
• Actively monitor the health, wellbeing, safety and security of the service and its users ensuring all concerns are followed up promptly and in line with procedures. 
• Ensure that administration is done in good time; that detailed, concise and accurate records are created contemporaneously, and that confidentiality is appropriately maintained.
• Assist the manager to manage health and safety, repairs and maintenance of the premises. 
• To collect rents and service charges, and manage arrears proactively by follow policy, protocol and procedure to support residents to maintain their tenancy and develop independent living skills by paying service charges & rent. 
• Provide support the Manager to manage voids across the service. 
• Ensure referrals, assessments and service reviews are effective and timely responded to. 
• Empower service users to develop independent living skills as part of a planned move on process. 
• Assist the manager to plan, negotiate and manage budgets and to make best use of property, equipment and information technology. 

Why Hestia?

Joining Hestia means more than just a job; it's an opportunity to be part of something bigger. We offer a supportive, inclusive and resolution driven work environment where your contributions are recognised and valued. As a member of our team, you will have the chance to grow both personally and professionally while making a lasting impact on the lives of those we serve.

We are looking for candidates who bring a combination of passion, expertise, and dedication to the table. To excel in this role, you should possess:

• Good understanding of Health and Safety within an accommodation-based setting. 
• Basic knowledge of housing management including maintenance & repairs.
• Ability to monitor and maintain the safety and security of supported housing service and report maintenance requirements appropriate. 
• Experience of working with people with mental health needs. 
• Good literacy and numeracy skills and able to produce clear letters and IT skills.
• Knowledge and understanding of safeguarding issues and ability to address them appropriately.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer…

Hestia is a disability confident employer, committed to the employment and career development of individual with disabilities. As part of this commitment, we operate a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We will also accommodate reasonable adjustment during the selection and interview process and throughout your employment with us. 

This is an exciting opportunity to lead IRMO’s Advice programme. As our Senior Advice Programme Manager, you’ll manage a dedicated team and oversee a range of initiatives that provide high-quality information and advice services to respond to the changing needs of our community.

The Advice programme provides trusted information, resources, advice and casework in Spanish and Portuguese on key areas of need, including immigration, welfare entitlements, housing and homelessness prevention. IRMO is accredited by the Advice Quality Standard (AQS) and the Immigration Advice Authority (IAA) at Level 3. We are also members of Advice UK and receive second-tier support from Southwark Law Centre.

Alongside this, the programme works with local health boards to run initiatives designed to improve access to health services, such as HIV testing, sexual health and family planning advice and Chagas disease testing. You will also oversee IRMO’s Community Support service, which manages community enquiries daily at our Brixton centre and through our helpline, provides emergency crisis support and coordinates our Community Interpreting service, as well as connects service users with internal or external support.

These initiatives support people facing difficulties and help them build the skills and confidence to navigate complex systems. All of our work is shaped by the views of our beneficiaries, keeping our services relevant and responsive.

As Senior Advice Programme Manager, you’ll lead the strategic development of the Advice programme, ensuring our work is high-quality, impactful and responsive to the needs of our community. You’ll help grow the programme by strengthening existing partnerships and developing new ones.

To succeed in this role, you’ll bring solid experience as both a project and line manager, with a track record of overseeing multiple initiatives, delivering against KPIs and communicating impact clearly. You’ll be confident in managing people and priorities, with a leadership style that brings out the best in your team.

You’ll also have a strong understanding of the barriers Latin Americans face in accessing immigration, welfare, housing, health and other essential services in the UK, and a genuine passion for advancing the rights and welfare of migrants and refugees.

For more information please find the Job Description on our website

We're looking for a motivated, innovative and resilient Finance Business Partner to join our Finance team located at our Head Office in Islington

£60,000.00 per annum, working 35 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
* Free DBS (take this out if BSW advert)
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
* Lead the production of the PPE, FA investments, grant and interest Look Ahead Care & Support (LACS) and Group consolidated notes.

* Lead the annual year end audit process for the subsidiaries including liaison with the external auditors.

* Prepare regulatory returns to the Regulator of Social Housing, including the annual FVA, annual grant returns and quarterly disposal returns.

* Prepare and submit quarterly VAT, CIS and ONS returns on behalf of Look Ahead & Look Ahead Developments Ltd.

* Lead on the gift-aid calculations and Tax Return preparation for Look Ahead's subsidiaries.

* Manage the fixed asset register, ensuring additions, disposals and depreciation and grants are correctly posted and reconciled.

* Maintain up to date Asset Liability Register.

* Act as a strategic finance business partner to the Property Services Directorate, providing financial insight - producing reports and analysis, and challenge across all capital projects, operational repairs and maintenance initiatives.

* Support budget holders in the effective planning, forecasting and monitoring of both capital and operations property services expenditure.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
? Approachable and open behaviour
? Prefers working as part of a group or team
? Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
? Is assertive and will challenge others
? Has a practical and logical mind and is naturally well organised
? Thrives on change and enjoys dynamic diverse environments

What you'll bring:

Essential:
? Proven experience of the preparation of Financial Statements for audit and the application of accounting standards.
? Proven experience of business partnering
? Experience of reviewing and analysing financial information and reporting on results.
? Proven experience in reconciliations.
? Good attention to detail with ability to prioritise and manage a varied workload to meet agreed deadlines.

Desirable:
? Experience of using Sun Financials/Unit 4
? Experience of accounting in the social housing sector.
? Management experience

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

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