Housing and homelessness jobs

Are you an organised and proactive with an interest in property, facilities and health and safety compliance? Join Shelter as our Property and Facilities Compliance Coordinator and play a key role in helping to keep our offices, shops and services safe, compliant and fit for purpose.

About the role
 
Changes are happening across Shelter and Property and Facilities need to be able to adapt their processes to support the organisation to deliver its strategy.  The purpose of this role is to support the Head of Property & Facilities, the Health and Safety Manager and the Building Surveyor in the day-to-day co-ordination and administration of running the Shelter Estate

Role specifics
 
The Property and Facilities Compliance Coordinator plays a key role in helping to keep Shelter’s people, properties and workplaces safe and compliant. Working closely with the Health & Safety Manager and wider Property & Facilities team, the role supports the coordination of health and safety audits, compliance checks, accident reporting and statutory inspections across our estate. You’ll help maintain accurate records and reporting, monitor actions through to completion, coordinate contractors and site access, manage compliance documentation and systems, and support the delivery of key health and safety processes, including fire, water and asbestos management.

Apply to be part of our team and be the change you want to see in society.

Benefits 
 
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

The Property and Facilities team are responsible for ensuring the estate is fit for purpose and fully compliant for Shelter’s staff, volunteers and clients.  The portfolio comprises one freehold property in London (Old Street HQ), 22 Leasehold offices and around 75 leasehold shops across England and Scotland.   The retail portfolio is typical of the charity sector with a mix of Furniture, Boutique and Community shops.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Location:  Flexible with home working option. Travel to London required.

Contract type:  Contracted (August 2026 – April 2027)

Salary:  £44,323.14 per annum

Hours: 35 hours per week 

Closing Date: Thursday 6th August 2026 at 11:30pm

Do you have experience leading complex, cross-organisational fundraising campaigns and the ability to bring multiple teams together around a shared goal? Are you a confident fundraiser and dynamic project manager who can balance strategic planning with hands-on delivery?

Then join Shelter as Senior Fundraising Campaign Manager and lead the delivery of our flagship integrated fundraising campaign, the Winter Appeal.

About the role

As Senior Fundraising Campaign Manager, you will lead the planning and delivery of Shelter’s 2026 Winter Appeal — our largest integrated fundraising campaign and a vital contributor to the organisation’s financial sustainability.

Working across Income Generation and with teams throughout Shelter and Shelter Scotland, you will bring together fundraising, media, marketing, digital, creative, campaigns, services and retail activity to maximise income, supporter acquisition and longer-term value.

Alongside delivering the 2026 appeal against ambitious targets, you will work with the Head of Planning and Project Management to develop a multi-year Winter Appeal strategy. You will ensure future campaigns are supported by strong governance, clear milestones and robust plans that align with Shelter’s Income Generation strategy.

This is a contracted role from August 2026 to April 2027. The role offers flexible and home-working options, with travel to London required.

Role specifics

We’re looking for an experienced campaign leader who can confidently matrix manage a complex, cross-organisational project team and keep delivery progressing against agreed timelines, budgets and objectives.

You will oversee campaign governance, coordinate activity across multiple workstreams and ensure that marketing plans, media activity and creative content are fully aligned with the campaign’s audiences and objectives.

You will identify opportunities, anticipate challenges and ensure risks or barriers are understood, escalated and resolved at the earliest opportunity. You will also own key project documentation, including campaign plans, governance arrangements, risk registers and stakeholder reports.

As part of the role, you will line manage a Senior Project Management Executive, supporting their work across content development, creative delivery and performance reporting. Following the campaign, you will lead a full evaluation and establish clear, timebound improvement actions to strengthen future Winter Appeals.

You may also support other organisational campaigns, acting as a fundraising representative and ensuring income generation is embedded within their development and delivery.

Apply to be part of our team and help bring colleagues and supporters together in the fight for home.

About you

You will have experience project managing complex, cross-organisational income-generating projects and understand the opportunities and challenges involved in bringing multiple teams and priorities together.

You will also have experience developing and delivering multi-year fundraising strategies, balancing long-term strategic thinking with the detailed, hands-on delivery needed to achieve results.

You will be:

• A highly effective communicator with strong emotional intelligence
• Collaborative, flexible and diplomatic, while able to be assertive when required
• Confident influencing and negotiating with a wide range of stakeholders
• Comfortable moving between the fine detail and the bigger strategic picture
• Experienced in using a range of project management approaches, methodologies and tools
• Organised, proactive and able to bring energy and momentum to complex work

Experience of leading multi-million-pound campaigns and working across fundraising, marketing, media or other integrated campaign disciplines would be particularly valuable.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family-friendly policies, a competitive pension scheme and interest-free travel loans.

Our employees also have access to flexible working practices, salary sacrifice schemes, a tenancy deposit loan, payroll giving, a cycle-to-work scheme and an employee assistance programme.

We are happy to talk about flexible working and personal growth, and we are committed to creating a workplace where you can be yourself and achieve success based on your merit.

About the team

This role sits within Fundraising Enablement in Shelter’s Income Generation Directorate and reports to the Head of Planning and Project Management.

Fundraising Enablement provides direction, structure and specialist support to colleagues across the organisation, helping to deliver Shelter’s Income Generation strategic plan. Through expertise in planning, project management, innovation and fundraising compliance, the function enables teams to achieve their income-generating goals and supports an organisation-wide culture in which fundraising can thrive.

You will work closely with colleagues across Individual Giving, High Value Partnerships, Community and Events, Retail, and Product Development and Innovation, as well as teams including Media, Creative, Digital, Campaigns, Services and Shelter Scotland.

How to apply

Please click ‘Apply for Job’ below. You are required to submit your work history and a supporting statement. The supporting statement should include your responses to the points in the ‘About You’ section of the job description of no more than 350 words each. 

Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviours below in your responses:

• We work together to achieve our shared purpose  
• We create change and align behind our strategy

• We are open to risk and learning from our experiences

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet every day, millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement.

In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter, and we welcome you on our journey to becoming a truly anti-racist organisation.

We recognise that people from marginalised groups may face additional barriers throughout their careers. Research has shown that women and people of colour are less likely to apply for roles unless they feel they meet every requirement.

If you are excited about this role but your experience does not align perfectly with every part of the job description, please do not let that stop you from applying. We encourage you to tell us how your skills, knowledge, behaviours and experience would support your success in the role.

Safeguarding statement

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support and enabling them to live free from harm, abuse and neglect.

All staff are expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies or accept the fees associated with them.

Deputy Accommodation Manager

This role is ideal for someone compassionate, proactive and motivated to drive positive change.

Location: North Tyneside

Salary: £32,606 per annum

Closing date: 9th August 2026

Employment Type: Permanent

Hours per week: 37.5

About the Role

Deputy Accommodation Manager

Ready to lead a service that helps young people build brighter futures? We are looking for an experienced and motivated Deputy Accommodation Manager to oversee our supported accommodation services for young people aged 16–25 who are homeless or at risk of homelessness. You'll lead a dedicated team, drive high-quality support, and create a safe, positive environment where young people can thrive.

You will be a skilled people manager with experience supporting vulnerable young people, strong safeguarding knowledge, and confidence in risk management, housing support and partnership working. You'll be a proactive problem-solver who leads by example and is committed to delivering outstanding outcomes.

Join us in this great journey and in return, you'll receive excellent training, ongoing professional development and the opportunity to make a genuine difference every day. We welcome applications from people of all backgrounds and experiences.

Please note that this job opportunity is offered as a full-time (37.5 hours a week), permanent role. In addition, the appointed candidate will work across North Tyneside.

Key deliverables:

• You will hold responsibilities for ensuring the health and safety of the environment for clients, staff, visitors and volunteers through regular risk assessment, health and safety checks and reporting in accordance with the Health and Safety Policy.

• You will liaise with internal departments including Finance, HR, Quality and Compliance, Fundraising, Communications and Business Development as necessary to ensure the smooth running of the service.

• You will have responsibilities to manage local project budgets.

• You will ensure the highest standards of support to young people is provided and that housing management is effective.

• You will help manage excellent local relationships, including regular meetings with commissioners, stakeholders and delivery partners.

• You will undertake further duties as commensurate to the role, in line with Policies and Procedures and as identified by your line manager.

What we are looking for from you (Person Specification)

When completing your application form please address all the points set out below.

• Management experience, including experience of supervising the work of teams and individuals.

• Experience of sound decision-making process on a wide range of complex situations where there is a requirement to consider a range of options/courses of action and risk management, including safeguarding children and young people.

• Experience of safe service delivery to young people at risk, both in accommodation based and in the community.

• Experience of Ofsted compliance - desirable

• Experience of using Risk Assessments and Support Planning.

• Good literacy, numeracy and IT skills

• Experience of operating safeguarding requirements and procedures

• Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination.

• Commitment to promoting an environment, which has the highest regard for the Health and Safety of others.

• Personal and professional integrity

• High level understanding of professional boundaries and ability to maintain boundaries

• Effective collaborative working

• Ability to effectively reflect on own practices for ongoing learning and development

• Respect for the values and ethos of the charity and its founding partners.

What You’ll Receive

· Tailored training and development

· Flexible working options where suitable

· 26 days annual leave, rising with service

· Family friendly leave policies

· Pension scheme with employer contributions up to 7%

· Employee Assistance Programme with 24/7 GP access

· Discounts across retail, travel, food, fitness and more

· Cash health plan for you and your family

· Death in service benefit

· Access to legal and practical support

Safer Recruitment

The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.

About the Organisation

In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born.

What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.

#INDSCP

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Nightstop Coordinator

If you’re ready to make a real difference and thrive in a team that supports your growth, we’d love you to join us.

Location: Sherborne House, London

Salary: £31,443 per annum

Closing date: 9th August 2026

Employment Type: Permanent

Hours per week: 37.5

About the Role

Nightstop Coordinator – London

Help young people facing homelessness find a safe place to stay and a pathway to a brighter future.

As a Nightstop Coordinator, you'll be at the heart of a life-changing service—assessing referrals, coordinating emergency placements, supporting young people into longer-term accommodation, and ensuring the safety and wellbeing of guests and volunteer hosts.

We're looking for a proactive and compassionate professional with experience supporting vulnerable people, strong safeguarding and risk assessment skills, and the ability to build positive relationships with partners, volunteers, and young people. You'll also recruit, train, and support volunteer hosts while promoting the service across local communities.

Join an inclusive, values-led organisation that believes in the potential of every person. If you're organised, resilient, and motivated to make a real impact on young people's lives, we'd love to hear from you.

Please note that this job opportunity is offered as a full-time (37.5 hours per week), permanent role.

In this role, you will:

Supporting Young People

• Act as the first point of contact for people experiencing homelessness and referral partners, providing advice and signposting

• Conduct needs and risk assessments with potential Nightstop guests

• Coordinate and manage the logistics of each placement with volunteer hosts

• Work proactively with guests and partner agencies to identify longer-term accommodation options

• Provide ongoing support to guests and volunteers, including participation in a 24-hour on-call rota

• Ensure the safety and wellbeing of all guests and volunteers at all times

• Comply with data protection and information-sharing protocols

• Lead on safeguarding actions to protect people with an identified risk

Volunteer Recruitment, Promotion and Engagement

• Promote volunteer opportunities through community networks, local organisations, and online platforms

• Recruit and onboard volunteer hosts in line with safer recruitment practices, including interviews, references, DBS checks, and travelling to complete home assessments in line with lone working procedures

• Assess and make recommendations on applicants’ suitability and contribute to decision-making processes

• Deliver training, supervision, forums, celebration events and ongoing support to volunteers

• Build strong relationships with hosts to support retention, motivation, and engagement

• Act as a key point of contact for volunteers, providing guidance and problem-solving support

• Maintain regular communication with volunteers, including updates, development opportunities, and networking events

Marketing and Stakeholder Management

• Develop and maintain effective partnerships with statutory and voluntary sector organisations

• Work collaboratively with partners to support young people’s outcomes

• Arrange and attend community events and meetings to promote the Nightstop service

• Represent the organisation confidently, speaking clearly and effectively about youth homelessness and the impact of the service

• Support development of client and volunteer stories for communications and fundraising

• Proactively promote the Nightstop service to engage our wider communities, delivering awareness sessions encouraging volunteer engagement

Administration

• Maintain accurate and up-to-date records for all guests and volunteers

• Contribute to monitoring, reporting, and data collection

• Support financial processes, including payments and record-keeping

Other

• Work collaboratively and effectively as part of the wider team with regular travel nationally for team meetings

• Actively participate in regular supervision, appraisals, caseload reviews and team meetings with your line manager and the wider team

• Work within the principles of Trauma Informed Practices, and apply this to your daily work young people, volunteers and also within the team

• Participate in an on-call rota, including evenings and weekends (additional on-call allowance is paid)

• Provide out-of-hours support when required

• Undertake further duties as commensurate to the role, in line with Depaul Policies and Procedures and as identified by your line manager

About You

When completing your application form please address all the points set out below.

Knowledge and Experience

• Experience of working with vulnerable people or those experiencing homelessness and the challenges they face

• Experience of managing volunteers, including promoting opportunities, recruitment, onboarding and retention in line with safer recruitment practices

• Knowledge of housing and homelessness legislation, including welfare entitlements

• Experience of completing and implementing risk assessments

• Strong understanding and experience of implementing safeguarding principles and procedures

Skills and Abilities

• Excellent communication skills both in person and remotely including the ability to deliver training to volunteers, present to a variety of audiences and speak publicly

• Strong organisational and administrative skills, with the ability to manage competing priorities

• Ability to work both independently and as part of a dispersed national team

• Experience of working collaboratively with internal and external stakeholders

• Confident use of IT systems, including databases, Google Workspace, and Microsoft Office

• Ability to work under pressure and respond effectively to changing demands

• Ability to maintain professional boundaries and promote this in others

What You’ll Receive

· Tailored training and development

· Flexible working options where suitable

· 26 days annual leave, rising with service

· Family friendly leave policies

· Pension scheme with employer contributions up to 7%

· Employee Assistance Programme with 24/7 GP access

· Discounts across retail, travel, food, fitness and more

· Cash health plan for you and your family

· Death in service benefit

· Access to legal and practical support

Safer Recruitment

Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.

About Depaul UK

In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.

What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.

As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Pathway Manager

Be the difference for young people facing homelessness.

Location: North Tyneside

Salary: £40,132 per annum

Closing date: 9th August 2026

Employment Type: Permanent

Hours per week: 37.5

About the Role

Pathway Manager

Ready to lead services that change lives?

We are looking for an experienced and inspiring Pathway Manager to lead our accommodation and outreach services for young people aged 16–25 who are homeless or at risk of homelessness. You'll lead high-performing teams, drive service excellence, and build strong partnerships to help young people move towards independence and brighter futures.

We're seeking a confident manager with experience leading support services, safeguarding vulnerable young people, managing risk, and delivering high-quality, compliant services. You'll be a skilled decision-maker, an effective people leader, and a collaborative professional who is passionate about achieving outstanding outcomes.

Join us where your leadership will make a real difference every day. In return, you'll receive comprehensive training, ongoing development, and the opportunity to help shape services that empower young people to reach their full potential.

Please note that this job opportunity is offered as a full-time (37.5 hours a week), permanent role. In addition, the appointed candidate will work across North Tyneside.

Key deliverables:

• You will hold specific responsibilities for ensuring the health and safety of the environment for clients, staff, visitors and volunteers through regular risk assessment, health and safety checks and reporting in accordance with the Health and Safety Policy.

• You will liaise with Depaul’s internal departments including Finance, HR, Quality and Compliance, Fundraising, Communications and Business Development as necessary to ensure the smooth running of the service.

• You will deploy and supervise the work of the volunteers who add value to the work that we do

• You will have specific responsibilities to ensure budgets are set as directed by the Executive Director of Finance and Resources, and is managed throughout the year by working with the finance team, and using its systems and processes.

• You will ensure the highest standards of support to young people is provided and that housing management is effective, and you will work to KPI targets in these areas.

• You will manage excellent local relationships, including regular meetings with commissioners, stakeholders and delivery partners such as Prime contractor and other service providers for homelessness services.

• You will undertake further duties as commensurate to the role, in line with Depaul Policies and Procedures and as identified by your line manager.

What we are looking for from you (Person Specification)

When completing your application form please address all the points set out below:

• Significant management experience, including experiencing of supervising the work of teams and individuals.

• Experience of sound decision-making process on a wide range of complex situations where there is a requirement to consider a range of options/courses of action and risk management, including safeguarding children and young people.

• Experience of safe service delivery to young people at risk, both in accommodation based and in the community.

• Experience of Ofsted compliance

• Experience of using Risk Assessments and Support Planning.

• Good literacy, numeracy and IT skills

• Experience of operating safeguarding requirements and procedures

• Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination.

• Commitment to promoting an environment, which has the highest regard for the Health and Safety of others.

• Personal and professional integrity

• High level understanding of professional boundaries and ability to maintain boundaries

• Effective collaborative working

• Ability to effectively reflect on own practices for ongoing learning and development

• Respect for the values and ethos of Depaul and its founding partners.

What You’ll Receive

· Tailored training and development

· Flexible working options where suitable

· 26 days annual leave, rising with service

· Family friendly leave policies

· Pension scheme with employer contributions up to 7%

· Employee Assistance Programme with 24/7 GP access

· Discounts across retail, travel, food, fitness and more

· Cash health plan for you and your family

· Death in service benefit

· Access to legal and practical support

Safer Recruitment

Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.

About Depaul UK

In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.

What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.

As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Nightstop Coordinator

If you’re ready to make a real difference and thrive in a team that supports your growth, we’d love you to join the team.

Location: Manchester - Nightstop

Salary: £30,943 per annum

Closing date: 16th August 2026

Employment Type: Permanent

Hours per week: 37.5

About the Role

Nightstop Coordinator – Greater Manchester

Help young people facing homelessness find a safe place to stay and a pathway to a brighter future.

As a Nightstop Coordinator, you'll be at the heart of a life-changing service—assessing referrals, coordinating emergency placements, supporting young people into longer-term accommodation, and ensuring the safety and wellbeing of guests and volunteer hosts.

We're looking for a proactive and compassionate professional with experience supporting vulnerable people, strong safeguarding and risk assessment skills, and the ability to build positive relationships with partners, volunteers, and young people. You'll also recruit, train, and support volunteer hosts while promoting the service across local communities.

Join an inclusive, values-led organisation that believes in the potential of every person. If you're organised, resilient, and motivated to make a real impact on young people's lives, we'd love to hear from you.

Please note that this job opportunity is offered as a full-time (37.5 hours per week), permanent role.

In this role, you will:

Supporting Young People

• Act as the first point of contact for people experiencing homelessness and referral partners, providing advice and signposting

• Conduct needs and risk assessments with potential Nightstop guests

• Coordinate and manage the logistics of each placement with volunteer hosts

• Work proactively with guests and partner agencies to identify longer-term accommodation options

• Provide ongoing support to guests and volunteers, including participation in a 24-hour on-call rota

• Ensure the safety and wellbeing of all guests and volunteers at all times

• Comply with data protection and information-sharing protocols

• Lead on safeguarding actions to protect people with an identified risk

Volunteer Recruitment, Promotion and Engagement

• Promote volunteer opportunities through community networks, local organisations, and online platforms

• Recruit and onboard volunteer hosts in line with safer recruitment practices, including interviews, references, DBS checks, and travelling to complete home assessments in line with lone working procedures

• Assess and make recommendations on applicants’ suitability and contribute to decision-making processes

• Deliver training, supervision, forums, celebration events and ongoing support to volunteers

• Build strong relationships with hosts to support retention, motivation, and engagement

• Act as a key point of contact for volunteers, providing guidance and problem-solving support

• Maintain regular communication with volunteers, including updates, development opportunities, and networking events

Marketing and Stakeholder Management

• Develop and maintain effective partnerships with statutory and voluntary sector organisations

• Work collaboratively with partners to support young people’s outcomes

• Arrange and attend community events and meetings to promote the Nightstop service

• Represent the organisation confidently, speaking clearly and effectively about youth homelessness and the impact of the service

• Support development of client and volunteer stories for communications and fundraising

• Proactively promote the Nightstop service to engage our wider communities, delivering awareness sessions encouraging volunteer engagement

Administration

• Maintain accurate and up-to-date records for all guests and volunteers

• Contribute to monitoring, reporting, and data collection

• Support financial processes, including payments and record-keeping

Other

• Work collaboratively and effectively as part of the wider team with regular travel nationally for team meetings

• Actively participate in regular supervision, appraisals, caseload reviews and team meetings with your line manager and the wider team

• Work within the principles of Trauma Informed Practices, and apply this to your daily work young people, volunteers and also within the team

• Participate in an on-call rota, including evenings and weekends (additional on-call allowance is paid)

• Provide out-of-hours support when required

• Undertake further duties as commensurate to the role, in line with Depaul Policies and Procedures and as identified by your line manager

About You

When completing your application form please address all the points set out below.

Knowledge and Experience

• Experience of working with vulnerable people or those experiencing homelessness and the challenges they face

• Experience of managing volunteers, including promoting opportunities, recruitment, onboarding and retention in line with safer recruitment practices

• Knowledge of housing and homelessness legislation, including welfare entitlements

• Experience of completing and implementing risk assessments

• Strong understanding and experience of implementing safeguarding principles and procedures

Skills and Abilities

• Excellent communication skills both in person and remotely including the ability to deliver training to volunteers, present to a variety of audiences and speak publicly

• Strong organisational and administrative skills, with the ability to manage competing priorities

• Ability to work both independently and as part of a dispersed national team

• Experience of working collaboratively with internal and external stakeholders

• Confident use of IT systems, including databases, Google Workspace, and Microsoft Office

• Ability to work under pressure and respond effectively to changing demands

• Ability to maintain professional boundaries and promote this in others

What You’ll Receive

· Tailored training and development

· Flexible working options where suitable

· 26 days annual leave, rising with service

· Family friendly leave policies

· Pension scheme with employer contributions up to 7%

· Employee Assistance Programme with 24/7 GP access

· Discounts across retail, travel, food, fitness and more

· Cash health plan for you and your family

· Death in service benefit

· Access to legal and practical support

My Journey from Volunteer to Manager

When I moved to the UK in 2013, I joined the charity through a one-year European Voluntary Service placement, supporting vulnerable and homeless young people in a drop-in café. It didn't take long for me to connect with the organisation's mission and values, and I quickly realised that I wanted to build my career in an organisation dedicated to making a real difference.

They recognised not only my commitment but also my background in social work and passion for supporting others. At the end of my volunteering placement, I secured a role as a Nightstop Project Worker, where I spent four years delivering emergency accommodation services across 12 local authority areas and training volunteers who played a vital role in supporting young people in crisis.

One of the charity’s greatest strengths is its commitment to developing its people. Throughout my career, I was encouraged to expand my skills through leadership and management training, while being given the trust and autonomy to take on new challenges. This investment in my growth led to promotions first to Prevention Services Manager for the North East and Cumbria, and later to National Prevention Services Manager.

Today, I lead a dedicated team delivering family mediation, emergency accommodation, and housing advice services that help prevent youth homelessness across the country. My progression from volunteer to national service manager reflects the opportunities, support, and belief that the organisation invests in its people.

If you're looking for a place where your development is genuinely valued, your ambitions are supported, and your work creates lasting impact, this is a truly rewarding place to build your career.

Safer Recruitment

The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.

About the Organisation

In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born.

What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.

#INDSCP

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

We're looking for a passionate, compassionate and resilient Support Worker to join our Learning Disabilities Social Care Service in Kent

£26,228.00 per annum, working 37.5 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
* Free DBS
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

The working pattern for this role is: - 7.30am-3pm, 2.30pm-10pm, 7.30am-10pm

What you'll do:
* Supporting the customer to undertake a full timetable of preferred activities including sport and leisure activities, attending community groups, visiting local amenities, and introducing them to new activities to expand their horizons and networks;
* Developing the customer's independent living skills and involving them in all aspects of maintaining and developing their home, including cooking, shopping, cleaning and decorating;
* Enabling the customer to keep up with the important people in their life and to meet new people with shared interests;
* Supporting the customer to communicate their wants and needs, and communicating with them in a person-centred way;
* Supporting the customer to manage their anxieties and frustrations, using Positive Behaviour Support and Autism-specific approaches;
* Collating a range of behavioural data and essential paperwork to be analysed within our local management structure;
* Driving the customer to activities using the customer's vehicle, in rotation with the wider team;
* Communicating with family members and a range of other key stakeholders including social work, psychology and commissioning teams;

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments

What you'll bring:
Essential
? NVQ Level 2 or equivalent
? Minimum 2 years of experience working with customers with Autism/Challenging Behaviour/learning disabilities and supporting them in line with a PBS framework

Desirable
? Has some experience in Trauma Informed care
? Has some experience in working with people with Mental health
? Driving licence and a willingness to drive as part of support duties

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job Description

We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Edinburgh Tollcross shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.

You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.

About the role

You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.

About you

You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

How to apply

Please click ‘Apply for Job’ below. You are required to submit your work history and a supporting statement.

Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your support statement responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered

About Shelter Scotland

A home is a fundamental human need, as essential as education or healthcare. Yet over a million people in Scotland struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter Scotland we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter Scotland and welcome you on our journey to becoming a truly anti-racist organisation.

Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

Safeguarding statement

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

At Shelter Scotland, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them. In addition to this, we encourage an approach to involving people with personal insight of housing issues and homelessness in our recruitment processes.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Asset Data Officer

B&D Reside Regeneration Ltd
Location: Hybrid Working (Barking / Home Based)
Salary: £38,000 - £45,000 per annum

Goodman Masson is delighted to be partnering with B&D Reside Regeneration Ltd to recruit an Asset Data Officer.

This is an excellent opportunity to join a growing and ambitious housing organisation committed to providing high-quality homes and services for its residents. As part of the Asset Management team, you will play a key role in ensuring property and compliance data is accurate, robust and supports effective investment, maintenance and strategic decision-making across the housing portfolio.

We are seeking a detail-oriented and analytical professional with experience in asset, compliance or property data management who is passionate about driving improvements through accurate information and effective systems management.

The Role

The Asset Data Officer is responsible for maintaining and developing the organisation's asset management data, ensuring information is accurate, accessible and supports both operational delivery and long-term asset planning.

Key responsibilities include:

• Maintaining and updating the asset management database, ensuring data integrity and accuracy.
• Managing housing asset information, including stock condition data, compliance records and maintenance history.
• Supporting the coordination and monitoring of compliance programmes, ensuring inspections, servicing and remedial actions are completed within required timescales.
• Producing regular reports on asset performance, compliance status and maintenance activities.
• Supporting the development of business plans and investment strategies through effective analysis of asset data.
• Assisting with the ongoing development and enhancement of asset management systems and processes.
• Providing support and training to colleagues on asset management systems and data procedures.
• Working collaboratively with internal teams, contractors and external stakeholders to maintain high-quality asset information.
• Supporting resident communications relating to inspections, maintenance works and compliance activities.

About You

To be successful in this role, you will be able to demonstrate:

• Experience within asset management, data management, compliance or a related discipline within the housing sector.
• A strong understanding of housing compliance requirements and health and safety regulations.
• Experience using asset management systems and databases.
• Excellent data analysis and reporting skills.
• Strong attention to detail and commitment to data accuracy.
• Effective communication and stakeholder management skills.
• The ability to work independently and collaboratively within a team environment.

Desirable experience includes:

• Experience supporting system development and process improvement initiatives.
• Knowledge of property maintenance and building components.

Why Join B&D Reside?

This is an exciting time to join B&D Reside as the organisation continues to invest in its homes, services and communities. You will have the opportunity to make a meaningful impact by supporting the effective management of housing assets and helping to ensure residents live in safe, well-maintained homes.

For a confidential discussion or to apply, please contact:

Jack Benson
Goodman Masson

Deputy Service Manager

This role is ideal for someone compassionate, proactive and motivated to drive positive change.

Location: Safestop Manchester

Salary: £35,606 per annum

Closing Date: 2 August, 2026

Employment Type: Permanent

Hours per week: 37.5

About the Role

Deputy Manager – Manchester

Ready to lead a team that changes lives? Join us as a Deputy Manager at our service in Manchester and help shape high-quality accommodation and support services for young people at risk of homelessness. You'll lead and develop staff, drive service performance, champion safeguarding, and ensure young people gain the skills and confidence to move forward independently.

We're looking for an experienced and inspiring manager with a strong background in safeguarding, risk management and supporting vulnerable young people. You'll be a confident decision-maker, an effective people leader, and someone who thrives in a fast-paced, values-driven environment.

In return, you'll join an inclusive organisation that believes in the potential of every person, with excellent training, ongoing development and the opportunity to make a lasting impact every day.

Please note that this job opportunity is offered as a full-time (37.5 hours per week), permanent role.

In this role, you will:

• Deputise for the Service Manager during periods of his or her absence, in the service delivery including external meetings such as monitoring and contract review meetings with the commissioners.

• Manage the service delivery at Safestop and Burnage Lane and the line management of the staff teams at Safestop and Burnage Lane.

• Providing relevant reporting internally and externally, including ensuring all health and safety requirements are completed in a timely manner to comply with Housing Associations and legal obligations of the landlord.

• You will ensure the highest standards of support to young people is provided and that housing management is effective, and you will work to KPI targets in these areas.

• You will be committed to working in and maintaining an environment that supports the safeguarding of young people.

• To communicate effectively both internally and externally, raising the profile and promoting the services within Manchester City.

• You will undertake further duties as commensurate to the role, in line with Depaul Policies and Procedures and as identified by your line manager.

About You

When completing your application form please address all the points set out below:

• Significant management experience, including experience of supervising the work of teams and individuals.

• Experience of sound decision-making process on a wide range of complex situations where there is a requirement to consider a range of options/courses of action and risk management, including safeguarding children and young people.

• Experience of safe service delivery to young people at risk.

• Experience of using Risk Assessments and Support Planning.

• Good literacy, numeracy and IT skills

• Experience of operating safeguarding requirements and procedures

• Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination.

• Commitment to promoting an environment, which has the highest regard for the Health and Safety of others.

• Personal and professional integrity

• High level understanding of professional boundaries and ability to maintain boundaries

• Effective collaborative working

• Ability to effectively reflect on own practices for ongoing learning and development

• Respect for the values and ethos of Depaul and its founding partners.

What You’ll Receive

· Tailored training and development

· Flexible working options where suitable

· 26 days annual leave, rising with service

· Family friendly leave policies

· Pension scheme with employer contributions up to 7%

· Employee Assistance Programme with 24/7 GP access

· Discounts across retail, travel, food, fitness and more

· Cash health plan for you and your family

· Death in service benefit

· Access to legal and practical support

Safer Recruitment

Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.

About Depaul UK

In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.

What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.

As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Strategic Asset Manager
Midlands | Up to £65,000 
Goodman Masson is proud to be partnering with a housing association to recruit a Strategic Asset Manager. 
This is an excellent opportunity to play a key role in managing asset data, stock condition intelligence and investment planning for the organisations housing stock. 

You'll oversee the management of asset information, stock condition data,  supporting the development of planned investment programmes and long-term investment forecasting.
Working closely with wider property services, complaince, contractors and external consultants, you'll ensure accurate asset intelligence informs operational and strategic decision-making.

Responsibilities: 

• Manage stock condition, asset performance and EPC data across the housing portfolio.
• Coordinate stock condition surveys and maintain high-quality asset information.
• Develop planned investment programmes using lifecycle and condition data.
• Produce asset performance reports, KPIs and investment forecasts to support business planning.
• Monitor planned investment programmes and contractor performance.
• Support data governance, regulatory reporting and continuous improvement of asset information systems.
• Collaborate with internal teams and external partners to deliver effective investment planning.

About you: 

You'll have experience in asset management, planned investment or asset data management within social housing, together with:

• Experience managing stock condition data and investment planning.
• Strong analytical skills with the ability to interpret data and produce meaningful reports.
• Knowledge of planned maintenance, component lifecycles and EPC management.
• Experience using housing or asset management systems.
• A relevant qualification in Asset Management, Building Surveying, Property or a related discipline (professional membership such as RICS or CIOB is desirable).

Apply
If you're an ambitious and strategic asset management professional we'd love to hear from you.
For a confidential discussion and further information, please contact

Director of Assets
Midlands | £90,000 - £100,000 + Excellent Benefits
Goodman Masson is proud to be partnering with a well-established housing association to recruit an outstanding Director of Assets in the Midlands. 
This is a pivotal Executive Leadership role, offering the opportunity to shape the long-term investment, safety and sustainability of a diverse housing portfolio while improving outcomes for residents and communities.You'll lead the organisation's asset management strategy, oversee major investment programmes and ensure the delivery of safe, compliant and high-quality homes.
If you're a strategic property leader with a strong track record in social housing and a passion for delivering lasting social impact, this is an exceptional opportunity to make a real difference.

The role:
You will provide strategic leadership across Asset Management, Planned Investment, Building Safety, Compliance, Sustainability and Property Data.
Managing significant capital investment programmes and leading a talented team of property professionals, you will ensure our homes remain fit for the future while balancing financial performance, regulatory requirements and resident priorities.
As a member of the Executive Leadership Team, you will work collaboratively with colleagues across the organisation to deliver excellent services, drive innovation and ensure residents remain at the heart of investment decisions.

Responsibilities 

• Develop and deliver a long-term Asset Management Strategy aligned to the organisation's corporate objectives.
• Lead planned investment, major works and cyclical maintenance programmes across the housing portfolio.
• Ensure full compliance with all statutory and regulatory requirements relating to building safety and property compliance.
• Drive sustainability, retrofit and decarbonisation ambitions, securing value from available funding opportunities.
• Use robust asset data and intelligence to inform investment decisions and optimise portfolio performance.
• Lead the procurement and management of contractors and strategic partners, ensuring high-quality service delivery and value for money.
• Manage substantial capital budgets, ensuring effective financial planning, governance and financial control.
• Develop, inspire and lead multidisciplinary teams, embedding a culture of accountability, innovation and customer focus.
• Build strong relationships with residents, Board Members, regulators and key external stakeholders.
• Provide strategic advice, insight and performance reporting to the Executive Team and Board

About you:
We are seeking an accomplished senior leader with a successful track record in asset management, property services, compliance within the social housing sector.

You'll bring:

• Extensive experience leading asset management or property services within a housing association, local authority or similar organisation.
• Strong knowledge of strategic asset management, planned investment, building safety and statutory compliance.
• Experience delivering large-scale capital investment programmes and managing significant budgets.
• A thorough understanding of the regulatory environment for social housing.
• Knowledge of sustainability, retrofit and energy efficiency programmes.
• Strong commercial awareness, including procurement and contract management.
• Excellent leadership, influencing and stakeholder management skills.
• The ability to use data, insight and performance information to drive strategic decision-making.
• A collaborative and inclusive leadership style, with a genuine commitment to delivering excellent resident outcomes.

Apply
If you're an ambitious and strategic asset management leader looking to make a lasting impact within a values-driven housing association, we'd love to hear from you.
For a confidential discussion and further information, please contact [email protected]

Trainee Recovery Worker

SSJ&I Alcohol and Drug Service

Southampton

37 hours per week, including evenings and weekends

Part-time roles will be considered

Salary Scale: 20 - 23 (£25,947 - £27,780 per annum)

About Us

This is an exciting opportunity to join a dynamic Charity and Housing Association.  The Society of St James (SSJ) has been working in Hampshire for over 50 years, delivering high impact, person-centred, accommodation services to adults and young people experiencing homelessness, problematic substance use and mental health problems. We believe that every person is of worth and we are prepared to take risks to house and support the most at risk and socially excluded members of society.

The Impact You'll Make

Based within the SSJ&I Alcohol and Drug Service in Southampton, you will be part of a team that offers a wide range of vital interventions, including one-to-ones, therapeutic group work, needle exchange, and prescribing interventions to people recovering from challenges with drugs and alcohol.

In this role, you will:

• Support Journeys: Work directly within the service to support a small, identified group of people throughout their treatment and recovery journey.
• Deliver Person-Centred Care: Use a person-centred approach to empower people who want to make changes to their lives, helping them access the interventions that matter most to them.
• Build Connections: Create strong relationships with key partner agencies and stakeholders to support robust joint working relationships and holistic client care.
• Expand Your Reach: As you develop your skills and confidence, you will increase your work outside of the main office, providing needs-led support in community settings and alongside partner agencies.

Who We're Looking For

This role is a fantastic opportunity for growth and is ideal for:

• Emerging Professionals: Anyone looking to start a career within this service area who is excited to learn, develop, and pursue a long-term career in substance use support services.
• People with Lived Experience: People with lived experience of homelessness, mental health challenges, and/or substance use, who can safely use their personal insights to inspire, empower, and support others.
• Flexible Team Members: Someone who can work within a flexible 37-hour working week, which will include evening and some weekend work.

Essential Qualities and Skills

To thrive in this role, you will need to bring or develop the following qualities:

• Core Attributes: You must be self-reflective, highly motivated, and excited to bring your own unique understanding and experience to the team.
• Engagement & Relationships: The ability to engage meaningfully and empathetically with service users, building strong, positive, and collaborative working relationships.
• Boundaries & Risk Management: The confidence to maintain clear, healthy professional boundaries and a solid understanding of the importance of safe risk management.
• Sector Knowledge (or a Passion to Learn): Some understanding—or a keenness to gain an understanding—of the impact of substance use, withdrawal, and the range of interventions and support available to help people improve their quality of life.

What we can offer you

We value and recognise our staff, offering some generous benefits, as well as the satisfaction of helping people at risk:

• A competitive annual leave entitlement of 25 days rising to 30 days, plus public holidays
• Flexible working options
• Buying additional annual leave
• Comprehensive induction and training
• Counselling, financial, personal support and health and wellbeing services via our Employee Assistance Programme
• Company cycle to work scheme
• Discounted laptops and computers with Jamie’s Computers
• Electric Car Scheme
• Blue Light Card

SSJ are an equal opportunity employer and we encourage applicants from all backgrounds and walks of life.

At SSJ, we recognise the benefits of a supported workplace. SSJ is affiliated with Unite the Union. To learn more about their membership benefits or to sign up, you can visit their official website.

Application closing date: This will be a rolling open advert until all vacancies are appointed. 

Interview date: We will be reviewing applications as they are received and contacting shortlisted applicants to offer an interview date. 

Should you not hear from us within 14 days of submission, please assume you have been unsuccessful on this occasion. 

We're looking for a compassionate and resilient Support Worker to join our Learning Disabilities Service located in Tower Hamlets. No personal care or experience required, just the right values.

£18,470.40 per annum, working 24 hours per week.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

• • If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
  • Support customer's practical assistance where they have not yet developed the skills
  • Participate in the support planning and risk management. Enable customers to make full use of community facilities by providing support as directed
  • Enable customers to make full use of leisure and learning-based opportunities in the service as well as in the community by providing support as directed e.g. Gym, swimming and visiting various public amenities

About you:

• Exudes a warm friendly presence and open behaviour
• Prefers working as part of a group or team
• Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure

What you'll bring:

Essential:

• NVQ Level 2 in health and social care or equivalent .
• Experience of supporting people with learning disabilities and/or autism, or a clear understanding of their needs.

Desirable:

• Experience in working with people with Learning Disabilities and Autism
• Knowledge in Positive behaviour support plan.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.