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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced and enthusiastic Events & Customer Experience Duty Manager to join our Events team at Enable!
The Events & Customer Service Duty Manager is responsible for leading the delivery of an exceptional customer experience across Enable's venues, ensuring the smooth and effective operational delivery of events and day-to-day activities. The role will champion customer service excellence, leading front-of-house operations and ensuring every visitor receives a professional, welcoming and consistently high-quality experience.
The role will lead front-of-house teams, coordinate operational activity, resolve customer issues and ensure that all customers, visitors, clients and stakeholders receive a consistently high standard of service.
Working as part of the operational management team, the Events & Customer Service Duty Manager will take responsibility for the successful delivery of events and venue operations on a day-to-day basis. The role will provide an opportunity to develop the customer experience and operational management.
About Us:
Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.
At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:
Benefits:
Reports to: Facilities & Operations Manager
Based: Wandsworth
Salary: £32,000 per annum
Contract: Permanent, Full Time
Work Arrangement: 40 hours per week, Office, Rota Based
DBS: Enhanced
Role Overview:
The Events Team are a busy, creative, tight knit group of vibrant professionals who are looking for someone to join the team who pride themselves in 5 start customer service and going the extra mile for their clients. In the Events Team we celebrate creative problem solving, autonomy and integrity in our approach to work.
Main Duties/Responsibilities:
Customer Experience
Event and Operational Delivery
Team Support
Health, Safety & Compliance
Communication and Administration
Skills and Experience:
Essential
Desirable
Key Competencies
This is an exciting opportunity to be a part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts.
Enable is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. To find out more on our approach to Equality, Diversity and Inclusion, please visit our website.
The client requests no contact from agencies or media sales.
Job Purpose: To lead the Oasis Community Housing Domestic Abuse Team in Gateshead; providing accessible, community-based, trauma-informed support for women and girls aged 16 and over experiencing domestic abuse. The service operates from a women’s only space, and provides both one to one and group support interventions, including peer support. The Project Team Leader will hold responsibility for line management of the Service Team, for Safeguarding, Health and Safety, the delivery of holistic support provision to those in receipt of the support service, and monitoring and oversight of the provision. To lead the team in effective and close partnership working with funders and relevant partners and to provide leadership within the service, in line with organisational ethos and values.
Organisation Context:
Oasis Community Housing is a Christian response to homelessness and disadvantage providing housing, support and other specialised services. The support provided aims to develop life skills that will enable people to live successful independent lives.
Oasis Community Housing is part of the Oasis group of charities. The group includes national charities dedicated to education, housing, and campaigning against human trafficking and we work to a common vision of creating communities in which everyone can thrive and reach their God-given potential.
We welcome applicants from all faiths or none, but it is important that all employees understand and sympathise with the Christian vision, ethos and culture of the organisation. However, it will be an occupational requirement that a practising Christian is needed for some specified roles. This will be highlighted in the qualifications section of the job description and will be clearly stated in the job advert.
Oasis Community Housing is an experienced charity, with its Central Office in Gateshead, Tyne and Wear, and projects across the North-East and London.
This role is based in Gateshead.
Duties & Responsibilities:
• To oversee the day to day running of the service, ensuring delivery is at all times in line with the organisational ethos, values, policies and procedures, and the service focuses on the key themes of; Safety and Advocacy, Education and Recovery, Community and Connection.
• To supervise and manage the service staff team, being the first port of call for any staffing issues, including performance appraisals.
• To participate in the recruitment and selection of new service staff.
• To monitor day to day expenditure against the service budget as guided by the budget and Head of Young Person’s Accommodation and Domestic Abuse Service.
• To oversee the holistic (mental, physical, emotional, spiritual) support provision to those being supported across the service, ensuring it is in accordance with the ethos and values of Oasis Community Housing, and ensuring that support provision is personalised to individual needs and all participants have regularly reviewed safety and support plans.
• To engage in multi-disciplinary team (MDT) approaches to support women and their families, including representing women and Oasis Community Housing at MARACs; attending meetings, representing and supporting the views of women being supported, and effectively sharing information with other professionals and partner agencies.
• To oversee the referral process from Gateshead DAT and the Northumbria Victims and Witness Service; ensuring contact is made in accordance with service standards, and appropriate DASH RIC assessments are completed.
• To ensure safeguarding policies and procedures are adhered to in your practices, and the practices of the team, and that concerns are reported appropriately and expediently, both internally, and externally, as needed.
• To hold responsibility for implementing Safeguarding policies and procedures across the service; making day to day safeguarding referrals, on-going case management, and reporting, in conjunction with the relevant Safeguarding Leads.
• To maintain records needed to ensure excellent and consistent support provision, and support the staff team to meet those same standards; maintaining comprehensive case files, using our Inform data system, completing reports (both internal and external) and assisting in the measurement of outcomes.
• To be accountable to senior management for project performance, providing regular reports including performance reports and management reports.
• To support the active participation of those being supported in project design, delivery and evaluation; encouraging involvement, and assisting in recording access and engagement; ensuring all participants have the opportunity to engage in social activities and peer support.
• To lead on the planning and delivery of the Own My Life group work course, structured around the following core themes: Own My Mind, Own My Body, Own My Choices, Own My Relationships, Own My World and Own My Feelings.
• To ensure confidentiality of personal data held in the care of the organisation and project staff, as specified in the Data Protection Act 1998 (GDPR 2018) and Oasis Community Housing policies and procedures.
• To work in close partnership with colleagues from Gateshead Council and other partner agencies; professionally representing Oasis Community Housing and the individuals we support.
• To receive and respond to complaints in the first instance.
• To support the Head of Young Person’s Accommodation and Domestic Abuse Service in preparing for audits, reviews and inspections as required by partners, funders and stakeholders.
• To attend regular supervision sessions with your line manager.
• To attend relevant training sessions as required by the role / your line manager.
• To undertake any other reasonable duties as required.
• To ensure all working practice and interactions are in line with organisational ethos and values, and the ethos and values are implemented across the service.
To be able to work in any Oasis Community Housing projects as require
Personal Specification/Key Competencies:
Qualifications:
• Relevant Level 3 qualification (Essential) e.g. Domestic Abuse Practitioner Standard (DAPS) Level 3 or OCNLR Level 3 Certificate in Domestic Abuse: Prevention and Early Intervention
Work Experience:
• Experience as Domestic Abuse Support Worker; including needs and risk assessment, delivery of holistic support, health and safety, working closely with partner agencies to provide support (Essential)
• Experience managing staff or volunteers (Essential)
• Experience working in the safeguarding arena (Essential)
• Experience working with women fleeing domestic abuse (Essential)
• Experience in using person centred support plans, and DASF RIC assessments (Essential)
• Experience participating in MDT meetings (Essential)
Skills, Knowledge & Aptitude:
• Excellent organisational skills, including time management and prioritisation (Essential)
• Ability to manage a heavy and varied workload in a demanding and challenging environment (Essential)
• Excellent interpersonal skills, and ability to build cooperative working relationships both within a team / organisation and with other agencies (Essential)
• Proven skills in leading, motivating and empowering staff and volunteers (Desirable)
• Ability to effectively use computer software packages i.e. Microsoft Office (Essential)
• Ability to develop and maintain professional staff/client boundaries and support others to do the same (Essential)
• A mature, professional and flexible approach; excellent personal emotional intelligence and self-awareness, with an ability to work calmly under pressure, to reflect on own practice and accept feedback (Essential)
• Emotionally Resilient (Essential) • Ability to challenge inappropriate behaviour (Essential)
Motivation:
• Be passionate and enthusiastic about supporting individuals, having a heart for people and believing that everyone has the potential to change, given the right support and circumstances (Essential)
• To have perseverance and never give up hope in those who use our services, instilling that hope into their daily lives (Essential)
• Be in sympathy with the Christian ethos and values of the organisation (Essential).
There is an Occupational Requirement for the postholder to be female as per exemptions in The Equality Act 2010 (Schedule 9)
The client requests no contact from agencies or media sales.
Operations Manager – Responsive Repairs
The Operations Manager – Responsive Repairs is the operational lead for responsive repairs services within the Asset Delivery function and is responsible for the end-to-end delivery, performance and continuous improvement of responsive repairs across the organisation. Reporting to the Head of Asset Delivery, the postholder provides operational leadership and strategic oversight of Local Space's Responsive Repairs, Voids, Legal Disrepair and Insurance, and Healthy Homes services, ensuring they are customer-focused, efficient, compliant and deliver excellent outcomes for residents.
The role is accountable for delivering high-performing repairs services that meet organisational objectives, statutory, regulatory and contractual requirements while driving value for money, service improvement and operational excellence. The postholder will lead the organisation's response to legal disrepair, insurance claims, damp and mould, and compliance with Awaab's Law, ensuring risks are effectively managed and robust assurance is provided to the Executive Management Team, Committees and Board. Holding responsibility for significant operational budgets, regulatory compliance and legal risk exposure, the Operations Manager plays a key role in shaping and improving service delivery.
Leading a team of Contracts Surveyors and Asset Delivery Officers, the postholder will provide strategic direction, performance management and professional leadership across multiple service areas. They will ensure contractors and internal teams are held accountable for delivering high-quality, timely and cost-effective repairs and void services through effective contract management, performance monitoring and robust financial controls. The role includes leading contractor performance reviews, overseeing procurement and re-procurement activities where required, validating invoices, and ensuring compliance with audit and governance requirements.
The Operations Manager will oversee the management of legal disrepair cases and insurance claims, ensuring early intervention strategies are in place to minimise legal and financial exposure. Working closely with legal advisers and insurers, they will provide witness statements, attend court where necessary, embed lessons learned into operational practice, and produce assurance reports on emerging trends, risks and mitigation measures.
As the organisational lead for Healthy Homes, the postholder will ensure effective management of damp and mould cases, full compliance with Awaab's Law, timely inspections and remedial works, accurate regulatory reporting, and the identification of trends and root causes to inform future asset investment and maintenance strategies.
The role is responsible for managing and monitoring budgets across Responsive Repairs, Voids, Disrepair and Insurance, Healthy Homes, Out of Scope Works, Fencing, Tree Maintenance, Renewals and Replacements. The postholder will ensure strong financial governance, contribute to long-term financial planning and zero-based budgeting, identify cost drivers and opportunities for efficiencies, and demonstrate value for money across all areas of responsibility.
Working collaboratively across the organisation, the Operations Manager will monitor operational performance against key performance indicators, analyse service data, develop improvement plans where performance falls below target, and ensure accurate reporting to senior leaders. They will manage operational risks, maintain data integrity across housing and asset management systems, support regulatory inspections and audits, and provide assurance regarding compliance, operational performance and service delivery.
The postholder will champion an outstanding customer experience by ensuring repairs-related complaints are resolved effectively, learning from customer feedback to improve services, supporting vulnerable residents, and working collaboratively with colleagues to deliver positive resident outcomes. They will build and maintain effective relationships with tenants, resident groups, local authority partners, contractors, consultants, legal advisers, insurers and regulatory bodies, representing the organisation professionally and promoting collaborative working.
The Operations Manager will deputise for the Head of Asset Delivery when required, providing operational leadership, supporting strategic decision-making and representing the Asset Delivery function at senior internal and external meetings. Through effective leadership, innovation and a commitment to continuous improvement, the postholder will ensure Local Space delivers a responsive, compliant and customer-focused repairs service that supports the organisation's mission of providing safe, secure, high-quality homes and foundations for successful lives.
At London City Mission we are passionate about sharing the love of God and the good news of Jesus Christ with the least reached in London, and to do this in partnership with churches.
Bridge House is a new Christian community-based homelessness prevention project that bridges the gap between being at risk of eviction and long-term stable housing.It works, particularly with men from displaced backgrounds providing short-term accommodation and holistic support in partnership with local churches for up to 10 men who are at risk of homelessness.
Through practical, emotional,spiritual, and community-based support, Bridge House helps residents build stability and transition successfully into independent living and integrate into life in the UK.
We are looking for a full-time Project Leader to lead this exciting new ministry at Bridge House.
About You:
You are passionate about working with marginalised people and providing the support required to enable genuine lifestyle change.
You are passionate about partnership with Churches and sharing the love of Jesus with all those we work with.
You have excellent communication and interpersonal skills, whilst being able to work on your own initiative, think creatively and act with the utmost integrity.
About the Role:
Project Leader – Bridge House
You will work as part of a mission team toconfidentlylead and developBridge Housesupportedhousingproject.
You will manage the Bridge House support team to develop individual client led support plans for each resident and in providing one to one support for those individuals, always maintaining a high standard of care while also taking on a caseload of residents to support yourself.
You will maintain an atmosphere where positive change and growth is encouraged and a place where tenants can take positive steps that will enable them to move on and lead independent and responsible lives.
You will share the love of Christ and take opportunities for sharing the gospel with the guests
You will assess prospective residents’ suitability to the project.
Salary: £37,720 plus benefits
Location: Bridge House, London Bridge
WorkingHours:Full-time (40 hours inclusive of lunch breaks)
Contract: Fixed-Term - 24 months
There is an occupational requirement that the person appointed be an evangelical Christian.
We welcome applications from people of all backgrounds. We recognise that men are currently underrepresented within this ministryproject and, as part of our commitment to building a diverse team, we particularly encourage applications from men. Appointments will be made on merit.
Closing date for applications: Thursday 13th August 2026 at 12noon
TO APPLY
Please take care to read the guidance notes on the application form before completing.
Interviews will be held on Monday 24th August 2026.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for a brilliant Office Manager who is highly organised, tech savvy, friendly and, above all, someone with very high standards who gets things done. You'll take real pride in making sure our offices and shared spaces are immaculately presented, professional, welcoming and running brilliantly at all times.
This isn't a role where you'll spend your day waiting for tasks to land in your inbox. We need someone proactive who notices what needs attention, finds solutions and makes things happen.
You'll build strong relationships across the organisation and with our external suppliers, making sure things are delivered on time, to a high standard and with good value for money.
About the Role
You'll take responsibility for the smooth day-to-day running of our office operations and help ensure colleagues have the environment, equipment, systems and support they need to do their jobs brilliantly.
You'll oversee office operations across our Milton Keynes and Northampton sites and act as a central point of coordination for facilities, IT support, suppliers, equipment, reception and general office administration.
This is a busy, hands-on role at the heart of YMCA South Midlands. You'll be the person who keeps things running smoothly behind the scenes: making sure our offices are organised, our systems work, our staff & visitors have what they need and problems are dealt with quickly and effectively.
No two days will be the same. One minute you might be sorting an IT issue or organising equipment for a new starter, the next you'll be coordinating a contractor, improving an office process, supporting a staff event or making sure our reception and shared spaces are running brilliantly.
We're looking for someone who loves being organised, enjoys working at pace and doesn't need to be chased. You'll naturally spot what needs doing, take ownership and follow things through to completion.
Key Responsibilities
You'll play a key role in keeping YMCA South Midlands organised, efficient and running smoothly, including:
About You
You'll be someone who genuinely loves organisation and takes pride in making things work well.
You're probably the person who notices when something isn't working and fixes it rather than walking past it. You keep track of the detail, remember deadlines, chase things when needed and don't leave jobs half finished.
You'll be comfortable juggling lots of different priorities and switching quickly between tasks without losing sight of what needs to happen.
You'll be tech savvy and confident learning new systems. You don't need to be an IT expert, but you'll be comfortable troubleshooting straightforward problems, working with external IT support and finding better ways to use technology to make our lives easier.
Just as importantly, you'll be friendly, approachable and warm. You'll deal with colleagues, residents, visitors, contractors and partners, so we want someone who enjoys building relationships and providing brilliant service.
We're looking for someone who is:
You'll ideally have previous experience as an Office Manager, Operations Manager, Executive Assistant, PA, senior administrator or in another role where you've been responsible for keeping a busy organisation running effectively. This reflects the experience requirements in the existing JD.
Experience of managing a reception function, facilities, suppliers, IT support or Health & Safety would be an advantage, but we're particularly interested in how you work: your organisation, pace, initiative, judgement and ability to make things happen.
Why Join Us?
This is a fantastic opportunity to become a central part of a busy, purpose-driven organisation.
You'll have the opportunity to:
Everyone is Welcome Here
At YMCA South Midlands, we believe everyone should feel they belong.
We welcome applications from people of all backgrounds, experiences and communities. We are committed to building a diverse and inclusive workforce that reflects the people we serve and where everyone is treated with dignity, respect and fairness.
As a charity with a Christian heritage, our faith inspires our values and our commitment to serving others. We welcome people of all faiths and none. All appointments are made on merit.
Reasonable Adjustments
We want every candidate to have the opportunity to perform at their best throughout our recruitment process.
If you have a disability, long-term health condition or are neurodivergent and would benefit from any reasonable adjustments during the recruitment process, please let us know when you apply or contact us at any stage. We'll be happy to discuss how we can support you.
Safer Recruitment
YMCA South Midlands is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all colleagues to share this commitment.
As part of our safer recruitment process, the successful candidate will be required to complete pre-employment checks, which will include a DBS check, verification of identity and right to work in the UK, employment references, qualification checks where applicable and other relevant pre-employment screening in line with our Safer Recruitment Policy.
Ready to Apply?
If you're highly organised, love working at pace and get satisfaction from making things happen, we'd love to hear from you.
If you're the sort of person who sees a problem and thinks "I'll sort that", rather than waiting for someone else to do it, you could be exactly who we're looking for.
Click Apply Now to submit your application.
We exist to ensure young people have a safe place they can call home, people they can trust, and the support they need to fulfil their potential.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for a proactive and approachable Registered Manager of 16-17 Supported Accommodation who will thrive in a busy, fast-paced environment, has high standards, enjoys delivering results and believes everyone should be treated with kindness, fairness and respect.Part-time applications are also welcome.
As Registered Manager, you will oversee YMCA's Supported Accommodation Service, ensuring young people aged 16–17 receive safe, high-quality, aspirational support that enables them to belong, contribute and thrive as they prepare for adulthood and independent living.
Initially, you will lead the successful mobilisation and Ofsted registration of our first service before overseeing multiple sites as the service grows.
About the Role & Key Responsibilities
Exceptional Service Delivery
Collaborate with the Head of Resident Services & Head of Housing Services
Compliance
Safeguarding
About You
You're an experienced leader who enjoys raising standards and making things better. You naturally see opportunities to improve services, simplify processes and create environments that people are proud to be part of. You're equally comfortable developing long-term plans as you are supporting your team to resolve day-to-day operational challenges.
You'll ideally have:
Why Join Us?
This is an exciting opportunity to make a genuine impact within a growing organisation that's ambitious about both its people and the communities it serves.
You'll have the opportunity to:
Everyone is Welcome Here
At YMCA South Midlands, we believe everyone should feel they belong.
We welcome applications from people of all backgrounds, experiences and communities. We are committed to building a diverse and inclusive workforce that reflects the people we serve and where everyone is treated with dignity, respect and fairness.
As a charity with a Christian heritage, our faith inspires our values and our commitment to serving others. We welcome people of all faiths and none. All appointments are made on merit.
Reasonable Adjustments
We want every candidate to have the opportunity to perform at their best throughout our recruitment process.
If you have a disability, long-term health condition or are neurodivergent and would benefit from any reasonable adjustments during the recruitment process, please let us know when you apply or contact us at any stage. We'll be happy to discuss how we can support you.
Safer Recruitment
YMCA South Midlands is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all colleagues to share this commitment.
As part of our safer recruitment process, the successful candidate will be required to complete pre-employment checks, which will include a DBS check, verification of identity and right to work in the UK, employment references, qualification checks (where applicable) and other relevant pre-employment screening in line with our Safer Recruitment Policy.
Ready to Apply?
If you're passionate about people, thrive in a fast-paced environment and want to help build a culture where people are supported, challenged and inspired to achieve their best, we'd love to hear from you.
We exist to ensure young people have a safe place they can call home, people they can trust, and the support they need to fulfil their potential.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Keychange is a Christian charity with a proud history of supporting people by providing community for over a century. We believe that everyone has dignity and worth, and that people thrive best in communities where they are known, valued and supported. Across our care homes and housing communities, we seek to provide support that goes beyond compliance and is rooted in compassion, excellence and Christian values.
We are now seeking a Digital & Data Transformation Manager to provider leadership for our digital systems, data automation, cybersecurity protocols and AI adoption.
The role
As Digital & Data Transformation Manager you will have an ability to influence in digitisation, data and IT and work cross-organisationally with Care/Housing operations, Finance, HR, suppliers, Trustees and Executive leadership. Our need is to co-create the digital strategy, influence ways of working and problem solve at a practical level. This role will lead and add momentum to the digitisation of Keychange. The process has begun and this role will coordinate and add cultural sensitive impetus to the change. We want to multiply the gains already made to continue the transformation of the organisation.
The focus of the role includes:
This is a management role with real impact – both within Keychange and ultimately in the lives of people we support.
About you
We are looking for a values-led manager who brings:
You will be someone who combines strategic digital and data management with high standards of support, and who leads with integrity, humility and purpose.
What we offer
Please see the attached job pack for a full job description and person specification, and more information about how to apply. Please note that we reserve the right to close applications early, so we recommend that you apply at your earliest opportunity. This job advert will close on 6 September 2026. In-person interviews will take place on 17 September 2026.
All applicants need to be able to evidence the right to work in the UK. At this time we are not able to offer sponsorship for this position.
To focus on developing and encouraging community for vulnerable adults by seeking to address the risks in society of increased loneliness.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for an inspiring employment & skills Community Programmes Manager - Employment and Skills to lead the delivery and development of impactful community employment & skills services across Calderdale. This is an exciting opportunity to join Newground Together, where you'll lead high-performing teams, build influential partnerships and shape services that improve lives and strengthen communities.
This is a varied leadership role where no two days are the same. You'll work closely with colleagues, local authorities, funders, community organisations and Together Housing Group to deliver innovative programmes, secure new funding opportunities and ensure employment services continue to meet the changing needs of local people.
If you're an experienced leader with a passion for employment & skills, community development, partnership working and delivering meaningful social impact, we'd love to hear from you.
Newground Together is a registered Charity and a part of the Together Housing Group, a social landlord with over 38,000 properties across the north of England. Newground Together aims to empower people to create sustainable communities that are connected, resilient, healthy, and prosperous. Newground Together is committed to supporting people into jobs and training opportunities, connecting with young people and families, creating memorable outdoor experiences and providing health and wellbeing activities.
Diversity & Inclusion: As an organisation we are committed to having a Diverse and Inclusive workforce. We would therefore welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer. Further information can be found at this link - Equality and diversity - Together Housing Group
Outline of Key responsibilities in the role...
We are looking for someone who has...
If you're passionate about creating stronger communities, developing innovative services and leading teams that make a real difference, we'd love to hear from you. Join Newground Together and help shape brighter futures across Calderdale!
In return, we are offering the successful candidate in the Community Programmes Manager role…
THG reserves the right to close this vacancy early if sufficient numbers of applicants are received. Therefore, please apply without delay!
Please ensure you fully answer the questions on the application form.
Due to the nature of the role involving work with vulnerable members of society, this post is subject to a Basic Criminal Disclosure, which will be carried out when a conditional offer is made.
A collaborative and tenant focused Housing provider in London is looking to take on a Rent Recovery Officer in their welcoming team environment. They believe in affordable, good quality houses and are committed to making a difference to their customers and communities in the local area.
They are looking to bring someone in for a minimum of 6 months with the high likelihood it is extended further. The candidate will manage their patch of properties and are responsible for maximising rental income whilst providing great customer support.
Responsibilities:
Requirements:
If you are looking for your next role and are experienced in Rental Income Recovery, please apply ASAP.
You will lead the day-to-day operation of the Resource Centre, creating a safe and supportive environment that functions as a community hub where people affected by homelessness can access support, build connections, develop skills and improve wellbeing. You will develop activities, workshops and peer-led opportunities that encourage engagement, independence and progression, while fostering strong relationships with local partners and the wider community.
Alongside leading and developing the Resource Centre, you will manage a caseload of clients affected by homelessness, providing practical and emotional support, undertaking assessments, agreeing support plans and helping individuals access accommodation, healthcare, benefits and other relevant services.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Based in London, E1 with flexible homeworking arrangements in line with Crisis’ Hybrid Working Policy
Contract: 12-month fixed term contract or secondment opportunity to support our CRM Transformation programme. If you are applying for this as an external secondment, please flag when submitting your application.
About the role
This is a fixed term role with a clear mission, created specifically to support Crisis’ CRM Transformation programme. We are migrating to a new CRM system, Microsoft Dynamics 365, underpinned by a Modern Data Platform, and the next nine to twelve months are critical as the new platform enters live operation. As Interim Business Systems Manager you will sit at the centre of this transition, collaborating with product owners, developers, suppliers and business stakeholders to make the handover from programme delivery to business-as-usual a success, equipping Crisis with impactful, sustainable systems for fundraising and engagement in support of our mission to end homelessness.
Coaching and developing our Product Owners will be at the heart of this role, helping them build the confidence and capability to own their backlogs, prioritise with clarity and bring well-formed decisions to the table, alongside embedding consistent, sustainable development practices across the team. You will also lead key transition deliverables, including the rebuild of Apteco FastStats so that marketing delivery remains robust and well-governed, and provide governance, oversight and transition planning for our Christmas systems cycle.
This role exists to support a defined period of transformation; it is offered on a fixed term basis, and decisions about how the team is shaped beyond the transition will be made as the programme concludes. What we can offer now is a bold, genuinely pivotal piece of work, and the opportunity to leave Crisis with a stronger, more confident and capable systems team.
About you
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Wednesday 19 August 2026 at 23:59
Interview date and location: W/C 31 August 2026 via Microsoft Teams
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
Contracts Surveyor (Healthy Homes)
East London (Hybrid) | £50,862 + Excellent Benefits
Goodman Masson are delighted to be partnering with an established and highly respected Housing Association to recruit a Contracts Surveyor/Manager - Healthy Homes.
This is an exciting opportunity to join an organisation with a strong social purpose, delivering high-quality homes for thousands of residents across London. You'll play a key role in ensuring homes remain safe, healthy and compliant while leading the technical delivery of damp & mould remediation and Healthy Homes repairs in line with the latest regulatory requirements, including Awaab's Law.
If you're an experienced Surveyor or Contracts Manager looking to take ownership of an important service that genuinely improves residents' lives, we'd love to hear from you.
The Role
Reporting into the Operations Manager - Responsive Repairs, you'll oversee the technical management and contract performance of Healthy Homes and damp & mould cases from initial diagnosis through to completion.
You'll ensure works are delivered safely, to a high standard and within regulatory timescales, whilst driving contractor performance, customer satisfaction and value for money.
This is a varied role combining technical surveying, contract management, compliance oversight and customer-focused service delivery.
Key Responsibilities
About You
We're keen to speak with candidates who have experience within social housing, local authority or residential property maintenance environments.
You'll ideally have:
Salary: £118,750 per annum
Hours: Full time
Contract: Permanent
Benefits:
For more information about our benefits please visit our website.
Office location: London based but with extensive travel around England
Please note, the successful candidate will be expected to carry out two days in-person working per week on average which will include attending the office.
An exciting opportunity has arisen at the National Housing Federation (NHF) for an Executive Director of Public Impact. The NHF is the voice of housing associations in England. We are the trade body to almost 600 housing associations, who have grown from philanthropic roots to provide 2.6 million homes to around six million people. You can find further information about the NHF on our website.
After years of campaigning, the government's recent Spending Review delivered a transformational package of funding for social housing. It will enable us to deliver the biggest social housebuilding programme since the post-war period and to better protect our existing social homes. It couldn’t be a more exciting time to join our organisation.
Over the coming years we’ll be a key partner in helping the government achieve its housebuilding targets, delivering long-term benefits to residents and communities.
We also have exciting plans to boost the public’s understanding of our sector and ensure that housing associations are seen as an employer of choice.
This is a chance for someone with significant leadership experience, and a real interest in social housing, public affairs and policy to join us and help make those ambitions a reality. You will find great colleagues and a brilliant team, and get the opportunity to work on some of the toughest (and most interesting) social, economic and policy issues in the country.
Quite simply, this role is one of the best jobs in housing! It’s challenging, rewarding and thought provoking, giving you the chance to make a real difference.
If this sounds like you, we would love to hear from you.
Please apply demonstrating the following:
Further information can be found in the job role profile and recruitment pack linked at the bottom of this page.
Equality, diversity and inclusion
We are proud to be an inclusive workplace and we value the contribution each individual makes to our work. We are champions of diversity and encourage and welcome applications from people with the widest possible range of backgrounds, personal or professional.
Disability confident employer
We are a disability confident employer and if you are a disabled person who meets the skills and experience, we consider essential for the role, we will offer you an interview.
Please note: there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the minimum criteria for the job. In certain recruitment situations such as high-volume of applications, we may be required to limit the overall numbers of interviews offered to both disabled people and non-disabled people.
In these circumstances the NHF will select the disabled candidates who best meet the minimum criteria for the job rather than all of those that meet the minimum criteria, as we would do for non-disabled applicants. This is in line with the Disability Confident guidelines.
We are happy to consider reasonable adjustments to our recruitment process if you have a disability or have a condition that you feel may affect your performance during the recruitment process. Please e-mail the People team with your request or to arrange a time to discuss in more detail.
Our role profile and job advert can also be requested in large print or in accessible format via this email address.
Uploading your CV and cover letter
If you decide to apply for this role, when requested, please upload a version of your CV that does not include any personal details, such as name, gender, age etc. You should also ensure that you do not add your name at the end of the cover letter. This will help us to shortlist candidates for interview based solely on their knowledge, skills and experience.
Please also ensure that your cover letter is no longer than one side of A4 and includes a clear explanation of why you are applying for this role and the skills and experience you would bring.
Right to work in the UK/UK VISA sponsorship
You must have the right to work in the UK and it is important to note that the NHF does not sponsor individuals to work in the UK.
Closing date for applications: 31 August 2026
First interview date: 17 and 18 September 2026
Second interview date: 1 October 2026
We are the voice of England’s housing associations.


Tenancy Sustainment Officer
A respected housing provider committed to delivering high-quality housing services and supporting residents to maintain safe, secure and sustainable tenancies. They place residents at the heart of everything they do and are seeking an experienced professional to join their Rental Income and Housing Management team.
This is an excellent opportunity for someone with a strong background in tenancy sustainment, welfare benefits and financial inclusion who is passionate about making a meaningful difference within local communities.
The Role
As the Tenancy Sustainment Officer, you will play a pivotal role in supporting vulnerable residents to sustain their tenancies through specialist welfare advice, income maximisation and tailored support. Managing your own case-load, you will work closely with internal teams and external agencies to identify barriers, develop support plans and deliver practical solutions that improve residents' financial well-being and independence.
Key Responsibilities
Key Requirements
If you have the relevant experience and would like to be considered, please apply ASAP. Due to the urgency of this vacancy, interviews will be arranged as suitable applications are received, so early applications are strongly encouraged.
Doing Good Recruitment is proud to be partnering with Cornerstone Place on the appointment of an Operations and Project Coordinator.
At Cornerstone Place, we are seeking an exceptional candidate to join our growing team at an exciting stage of our development. This is a rare opportunity to work directly alongside our Co-Founders, helping to build and scale a multi-award-winning social enterprise tackling one of the UK's most urgent social challenges: the shortage of genuinely affordable homes for people in the greatest housing need.
The role is offered on a permanent basis, with flexible remote working and occasional travel for partner meetings, site visits and sector events across England.
Who We Are
Cornerstone Place is a multi-award-winning social enterprise with a bold ambition to transform how social housing is delivered in the UK.
We exist because too many people lack access to safe, stable and affordable homes. Through our Impact First Social Housing® model, we create 100% social housing with 0% profit, ensuring homes and the long-term value they generate remain focused on social impact rather than financial extraction.
Working in partnership with local authorities, charities and asset-locked housing providers, we develop homes that are environmentally sustainable, designed for long-term community benefit and built to support the people who need them most.
As we enter our next phase of growth, we are looking for someone who wants to help build an organisation capable of creating lasting systemic change.
The Role
Working closely with both Co-Founders, the Operations and Project Coordinator will play a key and highly varied role across strategy, project development, partnerships, operations and organisational growth.
You will help progress new housing projects, support strategic partnerships, conduct research and analysis, contribute to thought leadership activity and assist in developing the systems and processes that enable Cornerstone Place to scale its impact.
This is not a traditional support role. It is an opportunity to become a key contributor within a small and entrepreneurial organisation, gaining first-hand experience of how a mission-led organisation is built while helping drive meaningful work forward.
Day-to-day, you might be researching a new housing opportunity, preparing briefing materials for local authority partners, supporting partnership development, analysing policy changes affecting the sector, attending meetings with stakeholders, or helping design and improve the internal systems and AI-enabled tools that support our work.
As your experience grows, you will be encouraged to take ownership of projects and workstreams, helping turn ideas into action and strategy into measurable impact.
We understand that the areas of focus are somewhat unique to Cornerstone Place and that finding someone with direct experience across all elements of the role is unlikely. As well as appropriate experience we will also be evaluating applicants based on a wider set of criteria. We are looking for someone with values aligned to ours, a demonstrable ability to learn and implement new skills, the right attitude and a desire to get behind our mission. Your supporting letter (see below) will be critical in this regard.
About You
You are intellectually curious, highly organised and motivated by the opportunity to tackle complex social challenges.
You enjoy moving between strategic thinking and practical execution, are comfortable working in environments where priorities evolve, and are proactive in identifying ways to create progress and solve problems.
We are particularly interested in people who demonstrate:
You do not need previous experience in housing to be successful in this role. We are open to candidates from a wide range of professional, educational and personal backgrounds.
You may be an early-career professional seeking exceptional development opportunities, or someone looking to apply transferable skills to a role with meaningful social impact. What matters most is your potential, values and commitment to our mission.
Our Commitment to Equity, Diversity and Inclusion
Cornerstone Place is committed to equitable and inclusive recruitment. We actively welcome applications from all sections of the community, regardless of age, disability, gender identity, race, ethnicity, religion, sexuality or socio-economic background.
We believe diverse perspectives help create better solutions to complex social challenges and strengthen our ability to deliver meaningful impact.
We recognise that great candidates do not always meet every requirement listed in a job description. If this opportunity excites you and you believe you could contribute to our mission, we encourage you to apply.
How To Apply
We are partnering with Doing Good Recruitment on this campaign. Please click Apply to submit your up-to-date CV and a one page supporting letter following these guidelines.
In no more than one page, please outline why you would be keen to work at Cornerstone Place and what you could bring to the role. Where possible, please provide some examples across the following areas.
Using AI: We want to hear your authentic voice. If you use AI, it should only support clarity, flow, or correcting typos—not replace your own perspective. This is your opportunity to show your genuine motivation, passion, and real experiences
We believe that the organisations and people, that come together to make the world a better place, deserve the very best helping hand for hiring.