Hr support officer jobs
Employment Details:
- Location: Haringey (N17), London, UK. (This is an In-Person role with optional one day working remotely)
- Job Title: Director of Operations
- Reporting to: CEO, with accountability to the Board of Trustees
- Line Manages: Operations Co-ordinator and Finance Officer
- Employment Type: Full-Time (40hrs Per Week)
- Start date: October 2026 (Ideally, or later if you have a notice period)
Benefits:
- Annual Leave: 25 days (Exclusive of Bank Holiday)
- 1 x WFH/flexi working as per policy
- CPD Budget: £1000
- Group Life Insurance
- Discount on Food (Specific Restaurants)
- Free Brunch every Thursday
- Company Well-being Events
- Pension Contribution
Summary of the role:
The Director of Operations is a pivotal senior leadership role at Sister System, responsible for strengthening the people, culture, systems and organisational foundations that enable our mission to thrive. Working closely with the CEO, Senior Leadership Team and Board of Trustees, the postholder will play a central role in delivering our current strategic priorities and shaping the next chapter of Sister System as we develop our future strategy beyond September 2027.
This is a significant opportunity to help shape a growing, values-led organisation founded on co-curation, sisterhood, race & gender equity and the belief that girls and young women should be active architects of the services, systems and opportunities designed for them. With oversight of financial management, people and culture, compliance, risk and organisational infrastructure, the Director of Operations will lead on empowering & ensuring that our internal culture and ways of working reflect the same care, accountability, ambition and empowerment that sit at the heart of our model.
The role will be instrumental in translating our founding vision into strong, sustainable practice, ensuring Sister System is equipped to grow its impact while remaining deeply connected to the voices, experiences and leadership of the girls and young women we exist to serve.
Our Charity:
Sister System exists to ensure that care-affected girls and young women are not defined by the systems they have experienced, but are supported to recognise their strengths, shape their futures and access the same opportunities as their peers.
Our culturally competent, co-curated model works alongside girls and young women aged 13–24 through a long-term journey of support, progression and leadership. Across three interconnected stages, we provide trusted relationships, mentoring, therapeutic support, education, leadership development and pathways into employment. Our approach recognises that meaningful change takes time, consistency and a community that continues to believe in her.
Founded with girls and young women, not simply for them, Sister System places their voices, experiences and ambitions at the heart of everything we do. Through our growing hub-and-spoke model, we are expanding our reach while also influencing the wider systems, services and institutions that shape their lives.
Our ambition is not only to improve individual outcomes, but to demonstrate a better way of working with care-affected girls and young women—one that is relational, culturally responsive, asset-based and built around what they tell us they need to thrive.
As Sister System enters its next phase of growth and prepares to shape its future strategy, we are seeking an experienced and values-led Director of Operations to join our Senior Leadership Team. This is an exciting opportunity to strengthen the people, culture, systems and infrastructure that will enable our organisation—and the girls and young women alongside us—to achieve even more.
Our Vision:
A world where empowered girls reach their potential through equitable opportunities.
Our Mission:
To bridge the gap between care-affected girls and young women within mainstream society by working alongside them to ensure they have the same opportunities that everyone else has – at home, school, work and within our communities.
Our Values:
- COLLABORATIVE
We co-curate programmes with our Sis-Stars. We seek powerful partnerships. - EVIDENCE-BASED
We build trust and respect within our sector. - MASTERFUL
We aim for excellence as standard and share our learning. - SOLUTION-FOCUSED
We innovate to overcome challenges with a long-term goal in mind. - TENACIOUS
We are not afraid to take a stand and push for change.
Key Responsibilities
Strategic Leadership and Implementation
- Work closely with the CEO, Senior Leadership Team and Board of Trustees to translate Sister System’s strategy, theory of change, operational model and financial plans into clear organisational priorities and coordinated action.
- Play a central role in shaping Sister System’s next strategy ahead of the September 2027 refresh, ensuring it reflects our founding commitment to co-curation, the voices of girls and young women, our evolving three-stage model and our future growth ambitions.
- Lead the development of proportionate planning, monitoring and review processes that enable the Senior Leadership Team to track progress, reflect on performance, identify barriers and remain accountable for delivery.
- Monitor progress against agreed strategic goals and KPIs, ensuring that risks, dependencies and areas requiring leadership attention are clearly identified and addressed.
- Support senior leaders to turn strategic priorities into realistic plans, with clear ownership, timescales and measurable outcomes.
- Ensure that learning from delivery, impact data, staff experience and the voices of girls and young women inform strategic decision-making and organisational improvement.
- Cultivate a strong shared sense of purpose across Sister System, helping colleagues understand how their roles contribute to our mission, values and long-term ambitions.
Financial Strategy and Audit
- Work closely with the CEO, Senior Leadership Team and Board of Trustees to shape, implement and regularly evaluate Sister System’s financial strategy, ensuring it supports our mission, strategic ambitions and long-term sustainability.
- Provide clear, financial recommendations to the CEO, helping the organisation navigate the balance between delivering high-quality, meaningful impact for girls and young women, achieving value for money and maintaining financial resilience.
- Translate Sister System’s strategic priorities, delivery model and growth ambitions into realistic financial plans, forecasts and scenarios that support timely and well-informed decision-making.
- Lead financial scenario planning and ensure that the CEO and Board have a clear understanding of the financial implications, risks and trade-offs associated with key organisational decisions.
- Lead and oversee the annual audit process, working effectively with external auditors, the finance team, senior leaders and the Board to ensure a robust, timely and transparent process.
- Ensure that learning and recommendations arising from audits, financial reviews and assurance activity are translated into clear improvements and strengthened organisational practice.
Financial Management
- Lead the development, monitoring and management of annual budgets, reforecasts and longer-term financial plans, ensuring resources are aligned with Sister System’s strategic priorities.
- Hold and actively manage the tension between quality, impact, affordability and value for money, ensuring financial decisions protect the integrity of Sister System’s model and the experience of the girls and young women we serve.
- Provide the CEO, Senior Leadership Team and Board with clear, accessible and timely financial information, insight and recommendations to support effective leadership and governance.
- Produce high-level financial reports and analysis covering budgets, cash flow, reserves, forecasts, strategic KPIs and other relevant performance indicators.
- Maintain and continuously strengthen proportionate financial systems, controls and processes that reflect Sister System’s size, stage of growth and evolving operating model.
- Ensure that robust financial and performance-reporting infrastructure is in place, with clear accountability, reliable data and appropriate oversight across the organisation.
- Support Directors and budget holders to understand their financial responsibilities, manage resources effectively and make informed decisions within agreed parameters.
- Identify emerging financial risks, pressures and opportunities for greater efficiency, advising the CEO on appropriate actions and ensuring these are monitored and addressed.
- Oversee high quality bookkeeping practice to ensure reporting is accurate and up to date.
- Work with the fundraising team to develop budgets for proposals and create timely financial reports for funders and donors
Culture and Operational Effectiveness
- Work closely with our People and Culture consultant, CEO and Senior Leadership Team to shape and embed a progressive, inclusive and high-performing organisational culture aligned with Sister System’s values: Collaborative, Evidence-based, Masterful, Solution-focused and Tenacious.
- Champion a culture of regular, honest and constructive feedback, helping managers and colleagues to hold crucial conversations with clarity, care and accountability.
- Ensure that Sister System’s internal culture reflects the relational, empowering and values-led approach that sits at the heart of our work with girls and young women.
- Review existing organisational processes and workflows, identifying practical opportunities to improve clarity, consistency, collaboration and efficiency.
- Develop and embed proportionate ways of working that support Sister System’s current size, evolving operating model and future growth.
People Planning and Management
- Lead the development of a clear and forward-looking people plan that ensures Sister System has the right structure, capacity, capabilities and leadership in place to deliver its strategic ambitions.
- Support managers to build high-performing teams through effective objective-setting, regular feedback, performance management and professional development.
- Foster an environment in which people are supported to grow, appropriately challenged and held accountable for delivering against agreed expectations.
- Facilitate professional learning, career development and progression across the organisation, ensuring that opportunities are transparent, equitable and aligned with organisational need.
- Oversee workforce and succession planning, ensuring that the organisational structure remains appropriate, affordable and responsive to Sister System’s development.
- Work with the CEO and relevant advisers to ensure fair and appropriate pay, benefits and working conditions.
- Oversee recruitment and the end-to-end employee experience, from attraction and onboarding through to development, retention and exit.
- Ensure that people policies, practices and management approaches are legally compliant, consistently applied and reflective of Sister System’s values.
Compliance and Risk Management
- Ensure that Sister System meets its legal, regulatory and governance responsibilities as a charity and employer.
- Lead the development and maintenance of a proportionate organisational risk-management framework that protects Sister System’s people, assets, reputation and ability to deliver its mission.
- Ensure that key organisational risks are clearly identified, owned, monitored and reported to the CEO, Senior Leadership Team and Board of Trustees.
- Promote a culture in which risk is understood and actively managed without limiting thoughtful innovation, learning or ambition.
Governance, Communications and Facilities
- Facilitate clear, timely and effective communication and cooperation between the Board of Trustees, CEO and Senior Leadership Team.
- Support the development of strong governance systems, ensuring that trustees receive the information, insight and assurance required to fulfil their responsibilities effectively.
- Work closely with trustees through the Finance and Audit committee
- Oversee the organisation’s IT infrastructure and digital systems through external providers, ensuring that they remain secure, reliable and appropriate for Sister System’s needs.
- Oversee the effective operation of Sister System’s physical workspace within a fully managed office environment, working with building management and relevant external providers where required.
- Ensure that Sister System provides a safe, welcoming and accessible environment for girls and young women, staff, volunteers, visitors and partners across its hub, spoke locations and external activities.
- Ensure that appropriate health and safety systems, procedures and responsibilities are understood, implemented and regularly reviewed.
Person Specification
We are seeking an experienced, dynamic and values-led operational leader to join Sister System’s Senior Leadership Team. You will combine sound judgement and strong organisational skills with a warm, collaborative leadership style and a genuine commitment to improving outcomes for care-affected girls and young women.
You do not need to be a specialist in every area of the role. You will, however, need the confidence and experience to lead across a broad operational portfolio, work effectively with professional advisers and external providers, and provide clear, practical advice to the CEO, Senior Leadership Team and Board of Trustees.
Essential Experience and Knowledge
- Significant experience in a senior operations, finance, people, governance or organisational leadership role within a charity, social enterprise or similarly values-led organisation.
- Experience of translating organisational strategy into clear priorities, plans, systems and measurable outcomes.
- Experience of developing and managing organisational budgets, forecasts and financial reporting, with the ability to balance quality, impact, affordability and value for money.
- Experience of supervising or coordinating an external audit process, working effectively with auditors, finance colleagues and the Board.
- Experience of people planning, performance management and supporting managers to build capable, accountable and high-performing teams.
- Experience of developing or improving organisational systems, processes and ways of working during a period of growth or change.
- A sound understanding of charity governance, organisational risk, compliance and the responsibilities of senior leaders and trustees.
- Experience of working collaboratively with a CEO, senior leadership colleagues, trustees, consultants and external professional advisers.
- A strong understanding of equity, inclusion and anti-discriminatory practice, and the ability to embed these principles within organisational culture and decision-making.
Skills and Leadership Approach
- An approachable, emotionally intelligent and credible leader who can build trust, motivate others and develop effective working relationships across an organisation.
- The ability to lead with both care and accountability, supporting open feedback and helping colleagues to hold constructive and sometimes crucial conversations.
- Strong strategic thinking, with the ability to understand the wider organisational picture while maintaining oversight of important operational detail.
- Excellent communication skills, with the ability to present complex financial, people or operational information clearly and accessibly.
- Strong organisational and project-management skills, with the ability to prioritise competing demands, meet deadlines and maintain momentum.
- Sound judgement and the confidence to provide constructive challenge, identify risks and offer clear recommendations to the CEO and Board.
- A practical and solution-focused approach, with the ability to move from discussion and planning into coordinated action.
- The ability to handle sensitive, confidential and personal information professionally and in accordance with Sister System’s policies, data-protection responsibilities and GDPR.
- Energy, curiosity and enthusiasm for strengthening an ambitious organisation as it prepares to shape and deliver its next strategy.
Values and Commitment
- A demonstrable commitment to Sister System’s mission and to improving the opportunities, experiences and outcomes of care-affected girls and young women.
- The ability to model and champion Sister System’s values: Collaborative, Evidence-based, Masterful, Solution-focused and Tenacious.
- A commitment to co-curation and to ensuring that the voices, experiences and leadership of girls and young women inform organisational planning and decision-making.
- A commitment to continuous learning, reflective practice and personal and professional development.
Desirable
- Lived experience of the care system, or a strong professional understanding of the experiences of care-affected girls and young women.
- Experience of working within a founder-led organisation or alongside a founder CEO.
- Experience of supporting an organisation through growth, restructuring or the development of a new strategy.
- Knowledge of culturally competent, trauma-informed or relational approaches to working with young people.
- A relevant professional qualification or equivalent experience in operations, finance, human resources, governance or organisational leadership.
- Experience working with social care and educational service providers (statutory and third sector).
- Knowledge of the Charity SORP, Charity Commission reporting requirements, and other third-sector financial regulation.
Sister System is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.
This post is subject to two satisfactory reference checks and DBS enhanced disclosure.
How to apply
Please apply via our recruitment platform Breathe by 31st August 2026. You will be asked to upload your CV and answer the following questions:
Values alignment
Sister System's model is built on co-curation (working with girls and young women, not simply for them) and on being Collaborative, Evidence-based, Masterful, Solution-focused and Tenacious. Which of these values do you feel most aligned with, and which do you find hardest to live up to in practice?
People & Culture
Sister System is a founder-led organisation, underpinned by race and gender equity and a culturally competent, trauma-informed approach to working with girls and young women. Tell us about a time you strengthened internal culture of this nature within a team. What resistance did you meet, and what was different a year later?
Finance
A key element of the role is monitoring income against budget for current and future years. Charity income can provide additional complexities, particularly with different types of grants. Please explain your understanding of these complexities, and how they impact on recording and reporting, including examples from your own experience if relevant.
Timeline
Deadline for applications: End of day Monday 31st August 2026
First round interviews: w/c 7th September
Second round interviews: w/c 14th September
Decisions made: by 22nd September
Thank you for your interest in joining Sister System in our mission to inspire and empower young women.
We work alongside girls and young women aged 13-24 affected by care, offering her an early intervention mentoring and educational programme.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
The Chief Executive Officer will provide strategic, operational and values-led leadership for Home-Start Norfolk, ensuring the charity delivers its mission, supports its families effectively and remains financially sustainable. Working closely with the Board of Trustees, the CEO will lead the organisation’s strategy, people, services, partnerships, governance, income generation and volunteer strategy, while acting as an ambassador for the charity and its work.
Key Responsibilities
Strategic Leadership
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Lead the development and delivery of the charity’s strategic plan in partnership with the Board of Trustees.
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Translate the charity’s vision, mission and values into clear priorities, measurable objectives and effective operational plans.
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Identify opportunities for growth, innovation, collaboration and improved impact.
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Ensure services and activities remain responsive to beneficiary needs and changing external circumstances.
Governance, Compliance and Risk
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Support the Board of Trustees to fulfil its governance responsibilities through clear reporting, sound advice and timely information.
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Ensure the charity complies with charity law, company law where applicable, employment law, fundraising regulation, data protection requirements, safeguarding duties and all relevant regulatory obligations.
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Maintain a robust approach to risk management, internal controls, policies and procedures.
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Promote transparency, accountability and ethical decision-making across the organisation.
Financial Leadership and Income Generation
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Provide overall leadership for financial planning, budgeting, forecasting and long-term sustainability.
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Work with trustees and senior colleagues to ensure resources are used effectively and in line with charitable objectives.
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Lead the development of a diverse and resilient income strategy, including grants, trusts and foundations, individual giving, corporate partnerships, contracts and other appropriate income streams.
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Maintain strong relationships with funders, commissioners, donors and supporters, ensuring excellent stewardship and reporting.
Service Delivery, Quality and Impact
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Ensure the charity delivers high-quality, safe and effective services that achieve positive outcomes for families.
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Embed continuous improvement, evidence-based practice and meaningful beneficiary involvement.
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Oversee monitoring, evaluation and impact reporting to demonstrate the value and effectiveness of the charity’s work.
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Champion safeguarding, inclusion, accessibility and dignity in all areas of service delivery.
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Comply with Home-Start UK’s Quality Audit Policies and Process, to ensure the charity maintains a high standard of quality assurance.
People, Culture and Organisational Development
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Lead, support and develop the senior leadership team and staff, creating a positive, inclusive and high-performing culture.
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Ensure the charity has the right structures, systems, skills and capacity to deliver its strategy.
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Promote wellbeing, learning, accountability and collaboration across the organisation.
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Ensure effective HR, performance management and recruitment practices are in place.
Volunteer Leadership
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Provide strategic leadership for the development and delivery of the charity’s volunteer strategy, ensuring it supports organisational priorities and beneficiary needs.
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Oversee effective volunteer recruitment, induction, training, supervision, support, retention and recognition.
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Ensure volunteers are valued, well-supported, appropriately deployed and able to contribute safely and confidently to the charity’s work.
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Develop a sustainable volunteer workforce plan, identifying current and future volunteer capacity, skills and support requirements.
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Promote a positive volunteering culture that reflects the charity’s values and strengthens engagement, inclusion and community connection.
External Relations, Partnerships and Advocacy
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Act as the public face and senior ambassador for the charity, representing it with credibility and confidence.
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Build and maintain strong relationships with beneficiaries, partners, funders, commissioners, local communities, statutory bodies and sector networks.
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Raise the charity’s profile and influence through effective communications, thought leadership and advocacy.
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Promote collaboration and partnership working to extend reach, improve outcomes and strengthen sustainability.
The client requests no contact from agencies or media sales.
With a 110-year history, we are proud to be able to say that the WI continues to be the largest and most influential UK women’s organisation, with over 170,000 members. Our campaigns push for change on the issues that matter to women and their communities, from equal pay to climate change, mental health and violence against women. The WI has brought about real change, and this record of action shows that we are as relevant today as we were in 1915.
The National Federation of Women’s Institutes (the NFWI) is responsible for running the organisation and provides support and advice to members at both regional and local levels.
About the role
Leading our PR, Communications and Marketing function, you will shape our external voice, reputation and visibility. You can expect to make a real impact on everything we do as you develop key messaging, secure media opportunities and strengthen relationships with journalists and supporters. Equally importantly, you will create an effective marketing strategy that drives engagement and reach, both across our membership and with external audiences. Above all, you will ensure consistency across all our communications, ensuring that we tell compelling, impactful and engaging stories that champion the issues that matter to women and their communities.
Hours: Full-time, 35 hours per week.
Location: Hybrid, with one day a week at our London office.
About you
An experienced PR or communications professional, you will be skilled in securing high profile national press coverage, directing crisis communications and carefully managing risk and reputation. At the same time, you should be well versed in marketing across the full media mix, including social channels, and capable of managing multiple projects against strict deadlines. Your line management skills and experience will also ensure that you empower and support your team to work to the best of their ability. A background in the charity or non-profit sector would be beneficial, as would exposure to membership organisations, but we will value your creativity, drive and determination to maximise our profile above all.
How to apply
For further information about this Communications and PR Manager role, please download the recruitment pack which includes the job description and person specification.
To apply, please submit your current CV with a covering letter clearly explaining why you would be suitable for the role.
Closing date: 13 August 2026.
First and second round interviews will take place w/c 17 August 2026. The first round will be held virtually, and the second will be in-person at our London office.
No other media or agencies, please.
The WI is proud to be an equal opportunities employer and values diversity. Reg. Charity No. 803793.
This is a unique opportunity to join an influential organisation working in an increasingly challenging external environment. If you like to be both hands on and strategic, have an in depth knowledge of charity finance, experience of leading effective enabling functions in a small organisation and are passionate about social justice then this could be the home for you in your next role.
We are looking for an experienced and collaborative leader to work with the CEO and a new leadership team to embed new ways of working following a period of change for the charity.
You will lead a small team to deliver a supportive and modern experience for our people; effective IT and governance support; manage our fundraising and implement a robust project management approach. This role will be based for two days per week in our office in Hoxton.
We are looking for an enthusiastic and experienced administrator who will enhance the smooth running of Green Alliance through working across our HR, office and IT support functions. We need someone who is efficient and resourceful with a calm, friendly and flexible approach.
You will have excellent interpersonal skills, able to build positive relationships with people at every level, and experience of working in a busy office environment. You will be highly organised and able to solve problems by using your own initiative. You will help to build an effective and positive working culture as part of our busy operations team.
This a part-time role for three days a week, with regular attendance in our office, and some flexibility as to when the hours are worked.
Green Alliance is an independent think tank and charity focused on ambitious leadership for the environment.
The client requests no contact from agencies or media sales.
For over 40 years, The ClementJames Centre has been offering local people the skills, knowledge, opportunities and support they need to achieve their potential. Together, we work towards creating a fairer society where everyone gets the opportunity to achieve their ambitions.
As People & Culture lead, you will help for shaping and sustaining an inclusive, supportive, and values-driven working culture at CJC. This hands-on role will work closely with the Chief Operations Officer to support HR operations, policy, recruitment, wellbeing, and training for both staff and volunteers. Our people—whether paid or voluntary—are central to our mission, and this role ensures that everyone feels welcomed, heard, and valued.
In 2024 ClementJames introduced a 9 day fortnight policy through which, staff members work 9 days over a fortnight and have a Friday off every other week. We introduced this as a way of prioritising staff wellbeing, and ensuring individuals have a strong work-life balance. This policy will apply to you.
If you believe that everyone should have the opportunity to realise their ambitions and live fulfilled lives and you would like to join a dynamic, innovative organisation, then The ClementJames Centre could be the perfect career choice for you.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This is a fixed-term role from September 2026 to July 2027, working term-time only. Hours are 18 per week, (see job pack for working pattern details), with 7 weeks unpaid during school holidays (3 half-terms, plus 2 weeks each at Christmas and Easter). We welcome applications from all candidates, including those looking to balance work with any caring or personal commitments.
As Operations and Systems Manager, you will ensure SMK’s operations are well managed and that the team have the technology, systems and policies needed to run smoothly. You will take the initiative and hold responsibility for managing projects to improve systems and working practices and provide the administrative and training support needed to enable staff to implement these.
Reporting directly to the Chief Executive, you will work across the SMK staff team of six, the board members, suppliers and occasionally our training associates maintaining great working relationships and clear lines of communication.
In this internally facing role, you will play a key part in shaping the culture at SMK and in creating an environment in which the staff team can work productively and in line with our values.
Job description
Governance
- Organise SMK’s board meetings, sub committees and strategy days, ensuring all necessary paperwork, including the CEO and Staff Report, is prepared and circulated on time.
- Take clear and concise minutes at board meetings and ensure agreed actions are followed up.
- Support the CEO and Board in ensuring complete and timely reporting to regulators such as HMRC, the Charity Commission, and Companies House.
- Keep up-to-date information on Trustees and Patrons including monitoring the conflicts of interest register.
- Support the induction and exit process for trustees and manage any Board development requirements.
Human Resources
- Ensure all current and ex staff records are up to date and stored appropriately including contracts and job descriptions.
- Support line managers by ensuring that recruitment, induction, employee development and performance management are carried out in line with SMK policies and procedures.
- Regularly review and update HR policies such as the SMK handbook, in collaboration with our external HR support, and be a point of contact for the team to raise any queries or concerns.
- Manage the Breathe HR system for all types of leave. Monitor team’s absences and be a point of contact for team wellbeing.
- Oversee the organisation of the annual Team Away days and any other team strategic planning days.
Compliance and Risk
- Ensure SMK operates in line with legal and regulatory requirements, seeking external expert support where necessary.
- Work with SMK’s CEO to ensure policies and procedures are reviewed on a regular basis.
- Work with the CEO to ensure SMK is compliant with health and safety practices, GDPR, safeguarding and stays up to date with changing regulation.
- Ensure SMK’s insurance is up-to-date and covers the correct requirements.
- Maintain awareness of risks and changes in the external environment that may affect SMK, managing a risk register to capture the risks and actions to be taken to mitigate them.
- Support staff across the organisation to complete risk assessments where necessary and take responsibility for signing these off in line with our policies.
Office Admin
- Be the first point of contact with the office landlord.
- Look after the photocopier, stationary and other office requirements.
- Be responsible for incoming / outgoing post (when in the office).
- Book meeting rooms and desks for team meetings on Mondays.
IT and Information Management
- Manage the relationship with SMK’s IT service providers.
- Support the team with IT requirements.
- Implement the IT and Cyber Security policy and regularly review and update, providing/signposting staff training where necessary.
- Take a broad overview of systems within SMK, reviewing them and ensuring that they are fit for purpose, including the CRM.
- Lead on ensuring SMK’s digital and offline files are up to date, organised, and stored correctly on SharePoint.
Finance
- Support CEO in liaising with SMK’s accountants, with day-to-day bookkeeping and account management
- Collect and file monthly Credit Card receipts and invoices and share with SMK’s accountants.
- Ensure finance policy and procedures are up to date and answer finance-related queries from the team as required.
- Complete and manage client supplier forms.
- Track the progress of the annual audit and coordinate with the appointed auditors and external accountant.
About you
Having worked in a similar role, you’ll display a proven ability to create, implement or update systems that will increase the organisation’s operational efficiency. You are organised and methodical, with an excellent eye for detail and an understanding of bigger picture joined-up systems. You are able to manage and prioritise a busy and diverse workload, with support from your line manager. You’re responsive, approachable, and will have a solid overall understanding of how organisations work at every level.
You are able to operate in a small interdependent team in the heart of the campaigning community where relationships based on trust.
Person Specification
We're committed to creating an inclusive culture where everyone can reach their full potential. We welcome applications from people in underrepresented groups. To ensure that everyone can apply and be part of our recruitment processes, where needed we will make reasonable adjustments to accommodate our candidates.
Please read more here about our commitment to solidarity, equality, diversity and inclusion on our website.
Experience. We’re interested in experience that’s both job-related or gained through other areas of your life
Essential
• A minimum of 2 years’ experience in a similar role, ideally within the charity sector.
• Extremely organised, with high levels of accuracy and attention to detail demonstrated by excellent record keeping and information management skills.
• Excellent written, interpersonal and communication skills
• Excellent project management skills, with the ability to manage your own workload effectively, maintain flexibility and take the initiative when required.
• Good financial literacy, with a working knowledge of budgets and finance systems.
• Experience of supporting charity Boards and working with trustees, preparing papers, accurate minute taking, overseeing action logs and responding to enquiries. And a working knowledge of charity governance requirements and reporting.
• Experience of leading recruitment processes including creating job packs, promotion, shortlisting and communications to applicants throughout the cycle.
• Experience of drafting, reviewing and implementing organisational HR policy and procedures (HR expertise is provided by an external provider) and working with HR systems (we use Breathe HR)
• Basic training in risk management with experience of writing and implementing risk assessments.
• Good understanding of organisational health and safety requirements, including safeguarding and the knowledge and confidence of how to seek further advice and information when required.
• Experience of negotiating with and supervising third-party suppliers and contracts.
• Excellent IT skills with ability to use Microsoft Office to a high level and support others to do so.
• Experience of general administrative support including logistics, travel and events.
• Experience in CRM database management, preferably Salesforce, and a proven ability to handle and analyse data, and produce reports.
• A commitment to SMK’s mission, values and strategic objectives outlined in our strategy Change is Possible.
Desirable
- Background and/or interest in campaigning and social change
- Experience of accountancy software, preferably Quickbooks
- Experience of working in a small hybrid organisation
Your covering letter should be no more than two-pages (at a minimum font size of 11pt), and should address the following:
• Why you want the job
• How you meet the requirements of the role, as set out in the person specification
Please note that generic application cover letters do not allow us to properly assess an application and will result in the application being screened out.
We welcome the use of AI tools to support candidates in preparing their applications, for example to improve structure, clarity, or presentation. We are interested in your experiences, perspectives, and achievements, so we ask that applications remain an authentic reflection of your own skills and work. Examples should be ones you can confidently discuss.
Strengthen campaigning by championing excellence & building a connected, resilient community of changemakers fuelled by hope that change is possible.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Everyone's Invited is a charity dedicated to exposing and eradicating rape culture through conversation,
education and systemic change. We work with young people, schools, policymakers and the wider public to
challenge the conditions that enable sexual violence and misogyny to persist.
Our vision is a society where everyone - regardless of background, identity, or circumstance - is free from sexual
violence, harm and oppression. A world where respect, consent and equity are embedded from the earliest stages
of life.
Role Summary
As Operations Manager, you will play a key role in the smooth running of our daily operations and
administration, and in the long-term sustainability of the organisation. You'll work closely with the CEO, COO
and senior team to coordinate systems, support financial reconciliation, lead HR across the employee lifecycle,
manage a team of 40+ volunteers, and oversee logistics across projects and teams as well as leading on the
management of our online safe space.
This is a varied and fast-paced role, ideal for someone with prior charity sector experience who is highly
organised, proactive, and eager to work within a values-driven organisation building a safer and more just world.
As we are a fast-growing organisation, your responsibilities may evolve to meet the needs of the organisation.
This role may occasionally require light physical labour (such as moving furniture).
Key Responsibilities
This role will include, but is not limited to, the following responsibilities
1. Finance & Reconciliation
- Support the Finance Officer with basic finance and reconciliation of transactions using Xero.
- Track and process invoices, expenses and contracts with support from the finance team.
- Liaise with external stakeholders including accountants, financial institutions, insurers and other service
- providers.
- 2. HR & People
- Lead HR across the employee lifecycle: recruitment administration, onboarding, contracts, probations,
- appraisals and offboarding.
- Maintain contracts and employment documentation, ensuring records remain current and compliant.
- Support HR and recruitment administration for new staff, freelancers and volunteers.
- Coordinate wellbeing and DEI initiatives, including wellbeing surveys, DEI surveys and staff wellbeing
- check-ins.
- Contribute to a safe, positive and inclusive working culture across the organisation.
- 3. Governance, GDPR & Policy
- Support GDPR compliance and maintain accurate staff, volunteer and organisational records.
- Support the development and implementation of policies, ensuring organisational compliance with relevant
- regulations and standards.
- Ensure organisational policies, procedures and governance documentation remain up to date.
- Support safeguarding administration and contribute to maintaining a safe and supportive environment for
- staff, volunteers and service users.
- 4. Operations & Administration
- Provide administrative and logistical support to the senior leadership team, including booking travel,
- coordinating accommodation, and planning meetings and events.
- Schedule and support internal meetings, take notes and ensure follow-up actions are tracked.
- Maintain and improve internal systems, including scheduling, databases, digital and physical filing, contract
- management and team workflows.
- Manage office supplies, equipment, subscriptions, software licences, office organisation, incoming post,
- recycling and facilities management.
- Monitor the general enquiries inbox and respond to or redirect enquiries as appropriate.
- 5. Programme & Volunteer Support
- Manage testimony processor volunteers and support the recruitment, onboarding, training and coordination
- of all EI volunteers.
- Lead the planning and delivery of the organisation's mentorship programme.
- Support the growth and delivery of the Safe Space campaign.
- Plan and execute the organisation's Annual General Meeting.
- Provide other administrative, logistical and monitoring support across organisational programmes and
- projects.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Keychange is a Christian charity with a proud history of supporting people by providing community for over a century. We believe that everyone has dignity and worth, and that people thrive best in communities where they are known, valued and supported. Across our care homes and housing communities, we seek to provide support that goes beyond compliance and is rooted in compassion, excellence and Christian values.
We are now seeking a Digital & Data Transformation Manager to provider leadership for our digital systems, data automation, cybersecurity protocols and AI adoption.
The role
As Digital & Data Transformation Manager you will have an ability to influence in digitisation, data and IT and work cross-organisationally with Care/Housing operations, Finance, HR, suppliers, Trustees and Executive leadership. Our need is to co-create the digital strategy, influence ways of working and problem solve at a practical level. This role will lead and add momentum to the digitisation of Keychange. The process has begun and this role will coordinate and add cultural sensitive impetus to the change. We want to multiply the gains already made to continue the transformation of the organisation.
The focus of the role includes:
- Digital and data transformation, including identifying emerging digital technologies that can support or enhance our operations and the development of a digital organisational dashboard
- Digital and data management, including data protection governance, data security and data management
- Operational delivery, including oversight of our outsourced IT contractor and technical management of our intranet development
This is a management role with real impact – both within Keychange and ultimately in the lives of people we support.
About you
We are looking for a values-led manager who brings:
- Experience in leading the development of digital systems, information governance, cyber-security improvement or digital transformation in a charity, care, housing, education or public sector environment
- Strong supplier-management skills
- Working understanding of cyber-security governance
- Ability to explain technical and governance issues clearly to non-technical and non-IT colleagues
- Ability to work at both management and practical implementation levels
You will be someone who combines strategic digital and data management with high standards of support, and who leads with integrity, humility and purpose.
What we offer
- Flexible hybrid working, generally at least one day in London Central Office, with family friendly working arrangements available
- Employee assistance programme (EAP) and life insurance
- Contributory pension scheme, up to 5%, with matched employer’s contribution up to 5%
- Enhanced sick pay for up to four weeks, in accordance with our sickness procedure
Please see the attached job pack for a full job description and person specification, and more information about how to apply. Please note that we reserve the right to close applications early, so we recommend that you apply at your earliest opportunity. This job advert will close on 6 September 2026. In-person interviews will take place on 17 September 2026.
All applicants need to be able to evidence the right to work in the UK. At this time we are not able to offer sponsorship for this position.
To focus on developing and encouraging community for vulnerable adults by seeking to address the risks in society of increased loneliness.
The client requests no contact from agencies or media sales.
About us
Rainforest Foundation UK (RFUK) is a values-driven organisation working with Indigenous Peoples and local communities to protect the world’s rainforests and uphold their human rights. Since 1989, RFUK has partnered with forest peoples and grassroots organisations to secure land rights, challenge destructive industries, and influence laws and policies that safeguard forests and the people who depend on them.
Our mission is clear: to combine human rights and environmental protection to tackle deforestation. From the Congo Basin to the Amazon, our work has helped communities protect millions of hectares of rainforest. With a growing team of passionate advocates for social and environmental justice, we are committed to scaling up our impact to confront the accelerating climate and biodiversity crises.
About the role
This is an exciting opportunity to build your career at the heart of a busy international NGO working to protect rainforests and uphold the rights of Indigenous Peoples and forest communities. As Operations Officer, you will help keep RFUK running smoothly across HR, office management, IT coordination, contracts, travel and administration, working closely with colleagues in the UK and internationally. We are looking for someone who is organised, proactive and solutions-focused, with the energy to learn quickly, support a committed team, and grow their skills while contributing to our mission.
We encourage candidates of varying experience levels to apply, particularly those with a proactive mindset, a "can-do" attitude, and a knack for problem-solving. This role offers an opportunity for growth and development, making it ideal for someone who is eager to learn and contribute to our organisation's success.
Job description and benefits
Please download the full job description from our website. We offer 30 days annual leave, 4% pension contributions, Employee Assistance Programme, learning and development allowance, and four weeks of work-from-anywhere flexibility.
Location
This role is offered as a hybrid role based in our Bethnal Green, London office. The postholder will be required to work in the office for 3 days per week.
Application Process
To submit your application, kindly complete the online application form by 9AM, Monday 17 August. Please be aware that the form will be anonymised for review by the panel.
Please note that CVs will not be considered.
We strongly encourage all candidates to read the Recruitment FAQs page on our website before submitting their application.
Regrettably, due to the large number of applications we usually receive, it is not possible to write to you should you not be shortlisted for an interview. If you have not heard from us within 10 working days of the closing date, please assume that your application has not been successful on this occasion.
Interviews with shortlisted candidates will be held in September.
The client requests no contact from agencies or media sales.
Role Overview: The Chief Operating Officer (COO) is responsible for the strategic and operational leadership of The Vavengers Charity. Working closely with the CEO and Board of Trustees, the COO ensures the organisation operates efficiently, sustainably, and in accordance with its charitable objectives, governance requirements, and legal obligations. The COO will oversee the charity's day-to-day operations, work closely with the CEO to improve organisational systems and processes, manage operational risks, and support the delivery of high-quality frontline, campaigning and convening programmes while fostering a positive and inclusive organisational culture. Alongside the CEO and other team members, the COO is an inspiring leader who champions the charity’s values, elevates its profile, and steers its work to influence national and international policy and advocacy, engage communities, and support survivors of violence.
Key Responsibilities
Strategic Leadership
-
Support the CEO in delivering the charity's strategic plan.
-
Translate strategic priorities into operational plans and measurable outcomes.
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Identify opportunities for organisational growth, innovation, and partnerships.
-
Contribute to long-term sustainability planning and organisational development.
Operational Management
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Lead the day-to-day operational management of the charity.
-
Develop and maintain effective operational policies, procedures, and systems.
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Ensure programmes and services are delivered efficiently, safely, and to a high standard and be an active delivery person for programmes.
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Manage the resources and visitors of Vavengers HQ and ensure the space is utilised effectively by ambassadors and members of the charity
-
Monitor organisational performance and help produce an annual impact report
Governance and Compliance
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Ensure compliance with charity law, employment legislation, safeguarding requirements, data protection regulations, and relevant regulatory standards.
-
Support the CEO and the Board of Trustees through timely reporting and implementation of governance decisions.
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Maintain organisational policies and ensure regular review and compliance.
-
Oversee organisational risk management and business continuity planning.
Financial Oversight
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Work alongside the CEO and Treasurer to develop and monitor the annual budget and management accounts/cash flow.
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Ensure effective financial controls and value-for-money practices.
-
Monitor operational expenditure and resource allocation.
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Actively participate in income-generating activities, including supporting grant applications, other fundraising initiatives, and partnership building.
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Support the CEO and board of trustees to produce annual accounts.
People Leadership
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Act as a key leader for incoming staff members, ambassadors and volunteers.
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Foster a collaborative, inclusive, and high-performing trauma-informed workplace culture.
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Oversee recruitment, performance management, learning, and staff wellbeing.
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Oversee volunteer and ambassador management
Programme Delivery
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Ensure all programmes achieve planned objectives and demonstrate measurable impact, providing critical support and care to survivors and those at risk.
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Establish systems for monitoring, evaluation, and continuous improvement.
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Promote innovation and evidence-based practice across all service areas.
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Deliver support hubs in partnership with ambassadors
Partnerships and External Relations
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Develop and maintain effective relationships with funders, local authorities, community organisations, activists, corporate partners, government members and other stakeholders.
-
Represent the charity at meetings, conferences, and partnership events as required.
-
Support collaborative working across sectors to maximise impact.
Risk Management
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Identify operational risks and implement mitigation strategies.
-
Ensure appropriate safeguarding, health and safety, and information security practices are maintained.
-
Develop and oversee business continuity and crisis management procedures.
Person Specification
Essential Qualifications and Experience
-
Significant leadership and campaigning experience within the charity, public, or private sector.
-
Demonstrated success in operational management and organisational development.
-
Experience managing budgets and financial planning.
-
Strong understanding of governance and regulatory compliance.
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Proven ability to manage change and deliver organisational improvements.
-
Excellent project and programme management skills.
Knowledge
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Charity governance and best practice.
-
Financial management principles.
-
Human resources and employment legislation.
-
Risk management and organisational compliance.
-
Monitoring and evaluation frameworks.
-
Safeguarding and data protection requirements.
-
Racial, social and gender justice.
Skills
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Strategic thinking with strong operational delivery.
-
Outstanding leadership and people management.
-
Excellent communication and interpersonal skills.
-
Strong analytical and problem-solving abilities.
-
Effective stakeholder engagement and partnership development.
-
Excellent organisational and decision-making skills.
-
Ability to balance strategic priorities with operational detail.
What We Offer
-
An opportunity to shape the future of The Vavengers alongside inspiring leaders
-
A Central London workspace
-
Professional development opportunities
-
A collaborative, led-by and for values-driven working environment in the gender justice sector
-
The chance to lead positive change for the communities we serve
-
A flexible working opportunity with an appropriate London living wage
-
Staff wellbeing programmes
Equal Opportunities
The Vavengers Charity is committed to equality, diversity, and inclusion. We welcome applications from people from all walks of life and are committed to creating an environment where everyone is respected, valued, and able to thrive. We are a led-by-and-for movement, and we encourage those with lived experience of Gender-Based Violence to apply for paid and unpaid positions in our organisation.
The Vavengers is an equal opportunity employer. In line with legal requirements and the nature of the work required for this role(running women-only safe spaces), we are seeking women-only applications as an occupational requirement under Schedule 9 Part 1 of the Equality Act 2010.
We are a UK-based women and survivor-led movement working to end Female Genital Mutilation and all other forms of Violence Against Women and Girls.



The client requests no contact from agencies or media sales.
For almost 50 years, Animal Aid has been one of the UK's leading animal rights organisations. As we embark on an ambitious strategy to 2030, we're looking for an exceptional Head of People and Operations to help us build the organisation that will deliver our next stage of growth.
This is a new and critical senior leadership role. While our mission is to create lasting change for animals, it is our people who make that possible every day. You'll help ensure Animal Aid is a supportive, high-performing and values-led organisation where staff can do their very best work for animals.
Reporting to the General Manager and working closely with the CEO and Senior Leadership Team, you'll lead our people function, oversee HR strategy and operations, support organisational development, and play a key role in finance, governance and organisational effectiveness.
We're looking for someone who combines strong HR leadership with excellent operational skills, strategic thinking and a genuine commitment to building positive workplace cultures.
You'll bring:
-
Significant senior-level HR and people management experience
-
Strong knowledge of UK employment law and HR best practice
-
Experience developing policies, processes and organisational systems
-
Excellent relationship-building, communication and leadership skills
-
The ability to balance strategic thinking with hands-on delivery
-
CIPD Level 5+ (or equivalent experience)
-
Commitment to Animal Aid's aims and values, and sympathy with our ethical vegan position.
This is a rare opportunity to help shape the future of a respected and influential not-for-profit at a pivotal moment in its development.
Join us and help build the organisation that will power the next generation of progress for animals.
Please note: Animal Aid cannot provide visa sponsorship, so applicants must have the legal right to live and work in the UK to be considered for this role. You must live in the UK and we are unable to pay any relocation costs.
First-round interviews will be held online the week commencing 14th September, with the second round held in person on 21st and 23rd September.
Animal Aid campaigns peacefully against all forms of animal abuse and promotes cruelty-free living.
The client requests no contact from agencies or media sales.
The Inland Waterways Association (IWA) is the only independent, national charity supporting and regenerating Britain’s rivers and canals for leisure, living and business. We campaign both locally and nationally for the waterways; lobbying parliament, championing regeneration, promoting sustainability and the environment and raising waterways users concerns. We also love to roll up our sleeves and get involved with direct work on the waterways, both through local branch activities and through the hands-on activities of our Waterways Recovery Group.
At its heart IWA is a membership organisation, with around 8,000 individual members and over a hundred affiliated waterways organisations, groups and businesses. Having just celebrated the 80th anniversary of our founding in 1946, we continue to build on our legacy of campaigning, action and delivery for the future.
We are looking for an experienced and enthusiastic manager to co-ordinate the day-to-day operation of the charity. Reporting to the chair of the Trustees and with a small team of permanent staff focused on three areas – Campaigning, Restoration and Support, your prime responsibility will be to ensure the smooth running of the charity.
As an experienced manager you will have experience of all areas of business management: marketing, finance, human resources as well as the myriad issues common to all small charities and businesses. An experienced communicator and active people manager, you will be able to bring your skills to both managing the staff and integrating their work with that
done by trustees and other volunteers for the Association. The role may involve some out of office hours work.
Please download and complete our application form.
The only independent, national charity campaigning for all Britain’s canals and rivers.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Be Part of Meaningful Change
Rape Crisis South London (RCSL) is entering an exciting new chapter. With a strengthened leadership team and an ambitious vision for the future, we are building on our foundations to deliver a bold and impactful organisational strategy.
We are now seeking a Marketing & Lead Generation Officer to join our Fundraising & Communications Team at this pivotal time. This opportunity is available on permanent basis.
We are looking for a motivated and results-driven Marketing & Lead Generation Officer to help grow our Training & Prevention income through strategic marketing and business development activity. This is an exciting opportunity to combine your marketing expertise with meaningful social impact.
About the Role
Our sector-leading training programmes are delivered to universities, schools, local authorities, healthcare providers, police services, charities and corporate organisations. These programmes equip professionals and young people with the knowledge and confidence to prevent sexual violence and respond safely to disclosures.
What We Do
Rape Crisis South London (RCSL) is a specialist charity dedicated to supporting survivors of rape, sexual abuse and all forms of sexual violence across twelve London boroughs. We provide a range of trauma-informed services that empower survivors, promote recovery and help individuals rebuild their lives.
What You’ll Do:
- Develop and deliver targeted email marketing campaigns to generate enquiries, leads and training bookings.
- Identify and engage new audiences across the corporate, education, healthcare, public and community sectors.
- Create compelling marketing content that showcases the impact and value of our training programmes.
- Build and manage a robust sales pipeline, nurturing prospects from first contact through to booking.
- Act as the first point of contact for training enquiries, building positive relationships with prospective clients.
- Work closely with our specialist trainers to coordinate meetings, develop opportunities and maximise conversions.
- Monitor campaign performance, analyse data and use insights to continuously improve results.
- Maintain accurate records and reporting using our CRM system.
- Help grow a vital income stream that directly funds frontline support services for survivors of sexual violence.
- This role would suit someone who enjoys building relationships, spotting opportunities, delivering creative marketing campaigns and using data to drive results, all while contributing to a mission-driven organisation that creates meaningful social impact.
About you
We are looking for someone who has:
- Experience delivering successful email marketing campaigns.
- A track record of generating leads, enquiries or sales.
- Strong written communication and marketing content creation skills.
- Experience using CRM systems and analysing campaign performance.
- Excellent organisational and relationship-building skills.
- The ability to work independently while collaborating effectively with colleagues.
- A commitment to feminist values, survivor-centred practice and the mission of Rape Crisis South London.
Safeguarding and Safer Recruitment
Rape Crisis South London is committed to safeguarding survivors and service users. The post holder will contribute to maintaining the organisation’s safeguarding standards.
This includes:
- Promoting the safety and wellbeing of children, young people and adults at risk
- Identifying and reporting safeguarding concerns
- Following organisational safeguarding policies and procedures
- Supporting a culture where everyone feels safe, respected and supported
Our safer recruitment processes include:
- Values-based interviews
- Verification of identity, qualifications and employment history
- Reference checks
- Enhanced DBS checks where required
- Safeguarding training and supervision
- Equality, Feminist Commitment and Values.
Intersectionality and Reasonable Adjustments
We recognise that experiences of sexual violence are shaped by intersecting factors such as:
- Race and ethnicity
- Disability
- Sexuality and gender identity
- Socioeconomic background
- Immigration status
- Faith and culture
Our work is grounded in feminist principles, recognising sexual violence as both a cause and consequence of gender inequality. We centre survivor voices and prioritise empowerment, inclusivity and intersectionality.
Applicants are encouraged to let us know if they require reasonable adjustments during the recruitment process, such as:
- Alternative interview formats or timings
- Additional time for written tasks
- Accessible documentation
- Support relating to disability, neurodivergence or health needs
Learning and Development
As a charity undergoing transformation and growth, we welcome colleagues who are committed to continuous learning and professional development.
Interview Process
Shortlisted applicants will be invited to an interview, conducted via MS Teams.
Stage one: MS Teams with the Training & Prevention Manager, Director of Fundraising & Communications and one other panel member.
The whole process from advertisement to appointment, may take up to 3 -4 weeks.
Post holder will be required to undertake Basic DBS.
The role will initially be open for one month (until filled). However, due to the urgent need for support, applications will be reviewed and interviews arranged on a rolling basis, so early applications are encouraged.
The interview will explore experience and approach to:
- Safeguarding
- Equality, diversity and inclusion
- Wellbeing and feminist practice
- Trauma-informed therapeutic work
- Leadership responsibilities relevant to the role
This post is open to women only (Schedule 9, Paragraph 1, Equality Act 2010).
We particularly welcome applications from women underrepresented in leadership roles in the VAWG sector. Applicants must have the right to work in the UK.
How to apply
Please submit:
- Your CV and a cover letter outlining your suitability for the role to in PDF format to email address listed
- Interview date(s): This opportunity will remain open for 4 weeks. However, due to the urgent need to recruit to this role, applications will be reviewed on a rolling basis, and interviews may be arranged before the closing date. We therefore encourage early applications.
Thank you for your interest in RCSL. If you have not heard from us within one month of the closing date, please assume your application has been unsuccessful.
We encourage you to follow us on LinkedIn @ rapecrisissouthlondon for future opportunities and updates.
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Must submit a CV and cover letter in PDF format.
Providing specialist support to women and girls who have experienced rape and/or childhood sexual violence and abuse.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The arts for mental health – peer support delivered creatively
Sound Minds is a user-led charity transforming lives through music, film and art. We are a thriving community bound together by creativity and a shared belief in mutual learning and peer support.
Main purposes of the job:
Sound Minds is recruiting a Head of Operations to join our team in Wandsworth.
The Head of Operations is a member of the senior leadership team at Sound Minds and leads the management and day-to-day operations of a vibrant community premises.
Sound Minds is in a period of review and consolidation, following growth of its programmes and having secured Arts Council England National Portfolio Organisation status. The Head of Operations will further develop and implement robust systems to support this growth and the charity’s future aims.
The role leads on all operational, health and safety, premises, IT, systems, human resources, evaluation, and reporting activity. The Head of Operations manages the delivery of Sound Minds’ Peer Support service and will act as Deputy Designated Safeguarding Lead. They deputise for the CEO as required.
They will assist the CEO on maintaining key relationships with external stakeholders and external communications.
Sound Minds is a creative place, and the Head of Operations will need a passion for organisation and administration.
Salary: £42,833 per annum(pro rata) & 3% contribution to pension
Hours: 28 hours per week
This fixed term contract ends on 16th June 2030 and is renewable depending on funding.
Strong IT skills are essential for this role. You will be required to have a DBS (criminal records check) and satisfactory written references before starting.
The full job description and application pack are available from Sound Minds’ website.
Closing date: 10:00am, Monday 7th September 2026
First interviews: Friday 18th September 2026
The client requests no contact from agencies or media sales.