Inclusion jobs
About Us
Choose Love supports refugees and forcibly displaced people across the world, ensuring they have what they need when they need it. The support we provide ranges from lifesaving search and rescue boats to hot, nutritious food, clothes and legal advice. We’re a small, agile and ambitious team who are powered by our vision of a world that chooses love and justice every day for everyone.
As our Office and Facilities Manager, you won't just keep the lights on and the supplies stocked you'll be the person who makes our office a place people actually want to be. You'll bring warmth, energy and sharp organisational instincts to everything from health & safety and vendor contracts to onboarding new colleagues and pulling off brilliant team events. You'll also lend a hand to our People team with day-to-day HR admin, so a genuine interest in people operations is a real plus.
What you'll be doing:
- Running the office day-to-day supplies, suppliers, maintenance, tech liaison, and everything in between
- Leading on health & safety, fire risk assessments, evacuation drills and workplace compliance
- Being the friendly first point of contact for office and facilities queries, and for general enquiries via our website
- Supporting the People team with HR admin onboarding, records, recruitment coordination and starter/leaver processes
- Organising all-staff meetings, away days and key events that bring our culture to life
- Negotiating contracts and driving value for money with external suppliers
What we're looking for:
- A proven track record running a fast-paced, high-functioning office
- Strong organisational and project management skills, with the ability to juggle multiple priorities calmly
- Experience negotiating and managing contracts and external contractors
- Confidence with MS Office, Google Workspace and everyday office systems
- Solid working knowledge of office health & safety and risk management
- A discreet, trustworthy approach to sensitive information
- A natural host someone who makes people feel welcome, valued and included
- A genuine commitment to Choose Love's mission and to embedding EDI into everything you do
Charity sector experience is a bonus, not a requirement what matters most is your energy, your organisational skill, and your commitment to creating a workplace where people can do their best work.
If you're a proactive problem-solver who thrives on variety and wants your work to genuinely matter, we'd love to hear from you.
Application Process
Interviews will take place on the week commencing 17th August 2026.
How to apply
Interested candidates are invited to apply by sending their CV and a covering letter stating
how they meet the criteria for the role by 12pm Friday 14th August 2026.
We are pioneering a new movement in humanitarian aid: fast, flexible, transparent and accountable.

The client requests no contact from agencies or media sales.
ID 1851 HR Business Partner, Human Resources (up to 2 vacancies)
Permanent contract
Family Action Head Office, London (N1) with hybrid working
37 hours per week (full-time)
£37,211 - £41,518 per annum
Plus £3,866 Inner London Weighting (if London-based) or £480 (if home-based)
We are flexible about both hours and where you work. The role is 37 hours per week full-time, but we welcome applications from people looking for part-time or other flexible working arrangements. We are also open to both office and home-based working; for colleagues based at our London office (N1), we operate a hybrid working model with an expectation of office attendance twice per week.
One of the roles will partner with our London-based services, so being based in or within commuting distance of London would be beneficial. However, we don’t want location to be a barrier and we welcome applications from people based elsewhere in the UK.
Family Action & the Role’s Impact:
At Family Action, we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
In the HR Business Partner role, you will partner with leaders and managers across the organisation, building strong relationships and developing a deep understanding of the services and business areas you support. As their key HR contact, you will provide expert advice and coaching on complex people matters, help managers build their confidence and capability, and support them to plan strategically for their people and align their plans with the wider people strategy.
You will also manage, coach and develop a team of HR Advisers, supporting them to build their expertise and deliver a high-quality HR service.
Alongside this, you will lead on complex change processes, including TUPE transfers and restructures, working collaboratively across HR, Services, and Implementation teams to implement change effectively.
If you have significant HR experience, strong applied knowledge of employee relations and experience supporting complex organisational change, we would like to hear from you. You might come from a generalist HR background or have specialised in employee relations or change, and you don’t need to have worked in the not-for-profit sector or held a formal management role before. The ability to build trusted relationships, provide pragmatic and solution-focused advice, deliver through others and contribute to the continued development of our people practices will make you an ideal candidate.
We are a supportive and inclusive organisation, and we want to break down barriers to people joining us. If you don’t feel confident applying because you don’t meet every single requirement on the Person Specification – please don’t let that stop you; we want to hear from you. We encourage you to use the application to highlight what you can bring to the role – your skills, knowledge, and experience as well as your values. At Family Action our 4 core values are incredibly important to us and underpin all we do. We are a 'people focused', 'can-do' organisation, which strives for 'excellence' in all we do and operates with 'mutual respect'.
Benefits:
- an annual paid leave entitlement of 30 working days (pro rata) plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jab vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
Closing Date: Monday 31st August 2026 at 23:59 pm
For direct queries, or if you would like to discuss any aspect of the selection process or the potential for flexible working arrangements, please email Katie Milne, Head of HR (full email adress located in the advert on our careers page).
All appointments with Family Action are subject to satisfactory Safer Recruitment checks.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Please note that we will be reviewing applications as they come in. We reserve the right to close this vacancy early if a suitable candidate is found, so we encourage you to submit your application without delay. We are also ideally looking for a candidate who can join us as soon as possible (i.e. on a short notice period), however if that is not your situation please do not hesitate to apply as applications will not be assessed on this basis.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you an experienced writer and editor who would love to work on stories about the challenges and successes in wildlife conservation?
We want to hear from you! Synchronicity Earth is looking for a Senior Communications Officer to join our small, dynamic Communications team and help promote the work of our programmes and partners around the world.
You will have an important role in creating digital content for our email and social media audiences, which will mean using your initiative to pick out strong stories from our programmes.
About Synchronicity Earth
Synchronicity Earth is a UK-registered charity focusing on global biodiversity conservation, specialising in overlooked and underfunded species and ecosystems.
We are research-driven, raising and distributing donor funding to the conservation sector.
To increase the impact of this funding, we develop programmes focusing on areas where the gaps in funding overlap with the highest risk of extinction, habitat destruction, and threats to biological and cultural diversity.
Through our programmes, we provide core and flexible support to (often local-led, women-led, and/or youth-led) partners addressing issues such as the amphibian extinction crisis, freshwater biodiversity loss, and the ‘silent forests’ of Southeast Asia.
Application and recruitment process
· Complete the application questions, upload a cover letter (no more than one side of A4), upload your CV (no more than two sides of A4), and submit your application through Charity Job. Please do not use AI, see below.
· Fill in our candidate survey. Whilst this survey is optional, it is the way to opt in to the Guaranteed Interview Scheme (information below) if you would like.
A NOTE ON AI USE IN YOUR APPLICATION:
Your application will be used to assess your skills in writing and editing, which are critical for this role. Please note that if you use AI in your application, you are much less likely to be shortlisted as we will not be able to do this assessment.
We want to read your authentic voice and see your unique self in your application, and using AI will make your responses far less individual.
Our promise to you is that we do not use AI in any part of our recruitment and selection process.
Recruitment timeline
Closing date: 10 August 2026 9am
First stage interviews (Zoom): 17-24 August 2026
Second stage interviews (at our London office in-person): 1-3 September 2026
Our commitment to equity, diversity, and inclusion
Inclusion is a priority throughout our workplace culture and is embedded in our recruitment process.
We welcome applications from people of all backgrounds for this role, particularly non-graduates, and are happy to discuss flexible working arrangements. We also welcome candidates who have taken a career break.
Candidates from Black, Asian, and Minority-Ethnic (BAME) backgrounds and people with disabilities who meet the criteria (in the section of the job description headed ‘What you will bring to the team’) and opt-in to our Guaranteed Interview Scheme will enter the first recruitment shortlist, see more information below.
The first stage of recruitment will be anonymised by Charity Job to mitigate against unconscious bias.
Please let us know at any stage during the recruitment process if you have any accessibility requirements and we will do what we can to accommodate these for you.
Please also let us know which pronouns you would like to be referred by, if you wish.
Guaranteed Interview Scheme
We recognise that people from Black, Asian, and Minority-Ethnic (BAME) backgrounds and people with disabilities are under-represented in our sector, and that there are often additional barriers present for people from these groups when applying for roles in the charity sector and beyond.
As part of our commitment to attract and retain talented individuals from under-represented groups to the conservation and environment sector, if you belong to these groups, you can opt in to the Guaranteed Interview Scheme (GIS) in our candidate survey.
See the attachment which outlines how to do this and includes the link to the survey. If you meet the criteria for a role listed in the job description under ‘What you will bring to the team’, you'll be guaranteed a first-stage assessment (either online interview or task) alongside other shortlisted candidates.
The results of this will be used to select candidates for the next stage.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Operations and Outreach Officer supports the smooth running of Cambridge City Foodbank’s operational service, from warehouse to Foodbank Welcome Centres and to Fairbite Food Clubs. Principally community focused it includes supporting good-practice in centres, networking with support agencies, working with visitors/members, and promoting CCFb with community groups
.
● Support the operation of Foodbank’s Welcome Centres and voucher system – helping develop good-practice, train volunteers, resolve issues and ensure a welcoming service.
● Obtain regular feedback from foodbank visitors via surveys, interviews and work with groups, to help improve services through listening.
● Support the inclusion and development of those with lived experience of food poverty, identifying skills and talents and encouraging their contribution in Foodbank services.
● Update ‘support service’ signposting information - Schedule agency visits to centres, attend meetings to identify / develop support pathways. Create signposting resources. Inform / train volunteers on support services available for Foodbank visitors and Fairbite members.
● Support the operation of Fairbite Food Clubs ‘social supermarkets’ – providing operational support to the Fairbite Network Manager. (Includes occasional evening and weekends)
● Support Warehouse operations – working with the Warehouse & Logistics Coordinator to ensure smooth running of the warehouse. (Inc. lifting, and driving manual & automatic vans)
● Promote the work of the foodbank within the community. Visiting community groups, churches and local businesses to talk about the Foodbank’s work and encourage referral or donation partnerships. (Includes occasional evenings and weekends)
● Assist coordination of the Supermarket Food Drives
● Other activities may be requested from time to time by the CEO, and senior staff, consistent with the job role and the needs of the Charity.
Personal Specification:
Technical skills and minimum knowledge:
● Experience of coordinating / managing projects.
● Experience managing and working with volunteers.
● Experience of working alongside people affected by poverty, inequality and hardship.
● Able to work on own initiative to obtain information and appropriately convey to others.
● Confident in the use of IT and MS Word software.
● Able to lift supermarket crates onto shelves and in/out of vans. (10-15kgs)
● Full clean driving licence, and able to drive manual and auto-electric vans.
● Use of car (or cycle) to travel between foodbank and community locations.
Behaviours and competencies:
● Confident in communicating with people from a wide range of socio-economic backgrounds in a friendly, non-judgemental manner, and to convey information and win support.
● Demonstrate a commitment to the values of Cambridge City Foodbank and Trussell Trust.
Our Vision, Ethos & Values:
Our Vision is to end the need for UK food banks. Each day we meet the need for emergency and affordable food, and tackle the causes of poverty, by harnessing the power of the community. We are an independent local charity and member of the Trussell Trust network.
We value dignity, justice, compassion, community and impact, in all that we do. We serve local people regardless of background, inspired by our Christian ethos and values.
As part of our commitment to inclusion, diversity and equity actively encourage applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic (BAME) backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions and those with a lived experience of poverty as well as any other under-represented group in our workforce. We are committed to ensuring the safety and protection of our employees from all forms of harm.
In 2026: our team of over 200 volunteers, will provide 250,000 meals to people across Cambridge through our network of Foodbank Welcome Centres and Fairbite Food Clubs.
Interviews will be held on Friday 4th September
We meet the need for emergency and affordable food, and tackle the causes of poverty, by harnessing the power of the community.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Shop Manager
£25,172.40 a year
Dartford, DA1 1BZ
Would you like to work at the heart of your local community? Are you able to inspire a team of brilliant volunteers? Do you have retail experience and are looking for the next step in your career?
If you answered yes to these then we have the perfect opportunity for you.
The role
Permanent, 35 hours a week.
Scope's Dartford shop - 26 High Street, Dartford, DA1 1BZ
Please note that successful candidates will be subject to an enhanced DBS check.
We welcome all applications by 11:59pm GMT 14th August 2026
As Shop Manager of Scope’s Dartford shop, you’ll have the autonomy to run the shop with creativity and flair. Every day is different.
In this role, you’ll lead a team of paid colleagues and volunteers, offering clear guidance, encouragement, and development. Using your experience and management skills, you’ll help grow sales while making sure every customer and donor enjoys a welcoming and inclusive shop experience. In this role you will:
• Ensure shop sales performance is maximised, actively seeking ways to improve the shop’s performance on a continuous basis.
• Manage all aspects of stock collection and preparation; ensuring that stock processing levels are sufficient to achieve required shop floor density, encouraging stock donations at all times. Also support our online selling with identifying suitable items and listing on online selling platforms
• Recruit, manage and develop paid colleagues and volunteers within Scope’s HR and operational policies and procedures and build a strong team
• Work collaboratively with the Assistant Shop Manager
About you
We’re looking for someone who has:
• Previous experience as either a Retail Shop Manager, Assistant Manager, or a Supervisor looking to step up, ideally in retail or charity shops.
• Commercially aware and able to spot opportunities
• Be able to lead and support people
• Customer-focused, with a can-do attitude
• A team player with strong work ethic
• Accurate and detail-oriented
• IT literate and numeracy skills
We welcome applications from people with lived experience of disability and from all backgrounds.
Please include examples in your application that show how your skills, experience, and values match the person specification in the job description.
We also ask you to share how you support Scope’s values and contribute to our goal of creating a fair and equal future for disabled people.
Working in Our Shops
Our shops are the face of our retail brand, run by dedicated, creative, and passionate teams. We focus on sustainable fashion, engage with local communities, and lead volunteers to deliver a great experience for colleagues and customers. Funds raised support Scope’s mission of achieving equality for disabled people and their families.
Shop Hours
Scope shops are open every day. Some weekend and Bank Holiday cover is needed.
Full-time: 35 hours per week, five days out of seven
Part-time: Weekly hours on a seven-day rota
Additional information
In line with UK legislation, we are only able to accept applications from individuals aged 18 or over. This is because the role may involve working alone in the shop without other staff present.
You must be eligible to work in the UK to apply for this vacancy. Scope is not able to offer visa sponsorship.
Anonymised applications
We use an anonymised application process to support our commitment to equality, diversity and inclusion.
All applicants must submit an anonymised CV and complete a short online application form.
Our values
Pioneering, Courageous, Connected, Open, Fair.
We trust each other and give colleagues freedom to be creative, push boundaries, and change minds.
Our promise to disabled people
We are proud to be a charity that stands for disability equality. We welcome applications from disabled people and anyone with an impairment, condition, or access need. We want our team to reflect the communities we serve.
As a Disability Confident Leader, we promise to offer an interview to all disabled applicants who meet the essential requirements for the job. To do this, tick the box in your application to say you are applying under the Offer an Interview Scheme (this used to be called the Guaranteed Interview Scheme).
If you need any changes or support during the recruitment process, please email us via our website.
You can also find more details about asking for adjustments at interview on our website.
Important to know
You must meet all the essential requirements listed in the job description.
If lots of people apply, we may need to limit interviews to a fair number of disabled applicants who best meet the criteria.
Equality, Diversity and Inclusion (EDI)
EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Benefits
• 35 days holiday
• Pay progression at 6 months and 2 years
• Company pension
• Excellent training and career development
• Strong colleague networks (disability, race, LGBTQ+, gender, social mobility, carers, young people)
• Wellbeing incentives, discounted gym membership, cycle-to-work scheme, and more
• Long service awards and employee recognition awards
One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.
Together we will be unstoppable.
How to apply
Please visit our website via the link and apply online
We are recruiting a Service Delivery Manager – Projects to join our growing advice team and make a difference. Every week we help hundreds of people providing advice and specialist casework on housing, debt, benefits and more.
About the role
Our Service Delivery Managers are responsible for a portfolio of advice and casework projects through a range of funded programmes. This role focuses on local projects delivering financial inclusion support like debt and benefits. You will give line management and ensure ensuring teams are delivering funding and quality targets. You will work closely with the funders and manage stakeholder relationships. There will be the opportunity to develop those relationships and support with bid writing as well as over see social policy work and support wider teams through your leadership skills.
Advisors work from different locations including outreaches, so you will get the chance to travel and see some of the amazing areas across West Sussex from the coast to rural, Towns and Villages too. Working in local charities can be busy, no one day is the same as the next. However it is very rewarding and can make a big impact as well as being an excellent opportunity to build on your leadership and management skills.
About us
Every year we help thousands of people move forward with the problems they face. Working to reduce health inequalities and support communities our communities to thrive by empowering people through high quality information, advice and advocacy. As a local charity, we work in partnerships and with volunteers who are at the heart of what we do, reaching communities across the County. We work across 6 sites and provide projects in outreach locations and have doubled in size in the last two years due to growing demand for our services.
Staff access high quality training resources available online as well as external courses, including local leadership programmes. We are committed to equity, diversity and inclusion in all aspects of our Values, People and Work and believe in making a difference. Striving to making our communities a better place, using our teams expertise and the evidence gathered through casework, research and campaigns work to change the system.
How to be a success
To be a success in this role you will ideally have had some previous experience of delivering advice and casework as well as some management experience of projects and/or people. However we will be able to provide training to fill gaps and support you to be a success in your role. Having excellent team values, able to manage competing priorities and show leadership skills in a busy environment are essential. Able to see the big picture and whilst having attention to detail and able to follow processes is important. You will be creating plans for new projects or improve existing ones and work to targets so analytical and IT skills will help.
We are committed to equity, diversity and inclusion in all our values, people and work. We recognise that skills and values are important and will provide training where needed to candidates who can demonstrate the attributes needed.
How to apply
You will need to fill in an application form, addressing the person specification. We reserve the right to close the advert early so don’t wait, apply now so you become part of our growing team.
New Business Manager
£38,554 a year
London Office/Remote Worker
Job description
1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.
Together we will be unstoppable.
The New Business Manager role is an exciting opportunity for an experienced fundraiser to join Scope's Partnerships and Philanthropy team. You'll play a key role in helping us secure new corporate supporters, grow income and build partnerships that create lasting change for disabled people.
Permanent, Full time (35 hours a week)
Location: Here East Press Centre, 14 East Bay Lane, London, E15 2GW and working from home.
Closing date for applications: 11:59pm GMT, Wednesday 12 August 2026.
The role
Working as part of the Partnerships and Philanthropy team, you will manage the full new business cycle, from identifying and qualifying prospects through to developing compelling proposals and securing partnership agreements. You will build strong relationships with decision-makers, manage a pipeline of opportunities and help deliver income that supports Scope's strategic priorities.
You will:
· Identify, secure and develop new corporate partnerships that generate sustainable income and support Scope’s mission.
· Build and manage a strong pipeline of prospects, delivering against agreed income and activity targets.
· Develop relationships with senior decision-makers and convert opportunities into long-term partnerships.
· Create compelling partnership proposals, pitches and presentations that demonstrate shared value.
· Lead partnership opportunities from initial engagement through to negotiation and agreement.
· Monitor pipeline performance, forecasting and reporting, identifying risks and opportunities to maximise income growth.
· Work collaboratively across Scope to develop fundraising propositions aligned to organisational priorities.
· Represent Scope externally, building networks that strengthen our profile and generate new opportunities.
For more information about the role’s responsibilities and the skills and experience required, please visit our website
Please include examples in your application that show how your skills, experience, and values match the person specification in the job description.
About you
We are looking for someone who is passionate about building partnerships and generating income. You'll be a confident communicator who enjoys opening doors, developing relationships and creating opportunities that support Scope's work.
You will bring experience in corporate fundraising, business development or a similar income-generating role. You will be proactive, target-driven and comfortable managing multiple opportunities at different stages of the fundraising cycle.
You will be someone who:
· Has experience securing new business and developing corporate partnerships.
· Can create compelling proposals, pitches and presentations.
· Builds strong relationships with corporate partners and key stakeholders.
· Has experience managing projects and working with multiple stakeholders.
· Can manage a pipeline of opportunities and deliver against income targets.
· Is confident using CRM systems and reporting on performance.
It would be great if you also bring:
· Understanding of the social model of disability.
· A professional fundraising or marketing qualification.
· Knowledge of fundraising and marketing compliance and regulations.
We welcome applications from people with lived experience of disability and from all backgrounds.
We also ask you to share how you support Scope’s values and contribute to our goal of creating a fair and equal future for disabled people.
Additional information
You must have the legal right to work in the UK to apply for this role. We cannot provide visa sponsorship.
Anonymised applications
We use an anonymised application process to support our commitment to equality, diversity and inclusion.
All applicants must submit an anonymised CV and complete a short online application form.
Our values
Pioneering, Courageous, Connected, Open, Fair.
We trust each other and give colleagues freedom to be creative, push boundaries, and change minds.
Disability confident scheme
We are proud to be a charity committed to disability equality. We welcome applications from disabled people and anyone with an impairment, long-term condition, or access need. We want our colleagues to reflect the diverse communities we serve.
Scope is a Disability Confident Leader. We are committed to making sure disabled people have fair and equal access to work. As part of this, we aim to offer an interview to disabled applicants who meet the essential requirements of the role.
To be considered under our Offer an Interview Scheme (previously the Guaranteed Interview Scheme), please tick the relevant box on your application form.
If you need any adjustments or support during the recruitment process, please email us via our website.
You can also find more information about requesting adjustments for interviews on our website.
Important to know:
· You must meet all the essential requirements in the job description.
· If we receive a high number of applications for a role, we may need to prioritise interviews for disabled applicants who best meet the role criteria.
Equality, Diversity and Inclusion (EDI)
EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Benefits
· 27 days holiday and bank holidays
· Flexible, hybrid, and remote working options
· Pay progression at 6 months and 2 years
· Company pension
· Excellent training and career development
· Strong colleague networks (disability, race, LGBTQ+, gender, social mobility, carers, young people)
· Discounted gym membership, cycle-to-work scheme, and more
How to apply
To apply please visit our website via the link and apply online.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Help to change the lives of people in Devon and Somerset through financial literacy, wellbeing and employability courses. No experience necessary, we are looking for excellent communicators who can inspire others and deliver group sessions.
Job Purpose:
To deliver engaging and accessible financial education to individuals and groups across Devon and Somerset,w supporting people to build confidence, improve money management skills, and increase financial resilience. The role involves developing and delivering workshops, building partnerships to expand reach and supporting individuals to apply learning in their everyday lives.
Key Responsibilities Delivery of Education & Training
- Deliver interactive financial wellbeing workshops (both in-person and online)
- Cover topics such as budgeting, energy efficiency, financial literacy, and resilience
- Adapt delivery to meet the needs of diverse audiences, including those with complex needs
- Create a safe, inclusive, and engaging learning environment
- Engagement & Partnership Development
- Engage with community groups, schools, colleges, and businesses to promote workshops
- Build and maintain strong relationships with partners and stakeholders
- Proactively generate opportunities and bookings for training session
Supporting Participants
- Encourage participants to develop practical money management skills
- Support individuals to build confidence and make informed financial decisions
- Provide light-touch follow-up support to assess progress and impact
Monitoring & Evaluation
- Collect feedback and evaluate the impact of sessions
- Maintain accurate records of delivery and outcomes
- Contribute to reporting requirements and continuous improvement Content Development
- Keep workshop materials up to date, relevant, and accessible
- Adapt content to reflect changes in policy, cost of living, and client needs
Team & Organisational Contribution
- Work collaboratively as part of the Navigate and Wis£rmoney team
- Contribute to service development and innovation
- Uphold organisational values, policies, and safeguarding practices
Person Specification Essential Criteria Skills & Abilities
- Strong communication and presentation skills
- Ability to engage diverse groups in an interactive and meaningful way
- Ability to work independently and as part of a team
- Confidence in building partnerships and generating opportunities
- Competent IT skills, including use of online delivery platforms
Experience & Knowledge
- Passion for financial wellbeing and supporting individuals facing hardship
- Understanding of the challenges faced by vulnerable individuals and communities
Other Requirements
- Ability and willingness to travel across Devon and Somerset (with a focus on Mid Devon, North Devon and Torridge for face-to-face delivery)
Desirable Criteria
- Experience delivering training, workshops, or group sessions
- A recognised teaching or training qualification (or willingness to work towards one)
- Understanding of mental health, financial wellbeing, employability, money management, or debt advice
Personal Attributes
- Enthusiastic, approachable, and engaging
- Empathetic and non-judgemental
- Adaptable and responsive to different audiences
- Motivated to make a positive impact
- Committed to equality, diversity, and inclusion
Our vision is to eliminate social isolation and financial hardship.
The client requests no contact from agencies or media sales.
What will you do
You will work closely the Director of Finance & Administration to provide high quality financial management for Headway and to ensure adherence to legislative requirements, statutory deadlines and high professional standards
You will do this by:
- ensuring that all transactions are accurately recorded on Exchequer in a timely manner.
- ensuring that all control account reconciliations are completed every month and that any necessary adjustments are made in Exchequer
- completing the month-end close and prepare the first draft of the monthly management accounts for departments and the consolidated group accounts for presentation to and review by the Director of Finance & Administration
- providing accurate and timely financial information to assist in management decision making
About you
We’re open-minded & welcome all applicants who believe they can succeed. Though ideally, you will:
- have a professional accountancy qualification
- have a minimum of five years’ experience working in finance
- be able to manage your workload and priorities independently
- have strong communications skills including the ability to explain financial information clearly & patiently to non-finance staff
- have strong overall IT skills and the willingness to further develop them
- be able to work as part of a team supporting and contributing to the overall success of the department and Headway
Benefits
As a staff member at Headway UK you’ll have access the following range of benefits;
Financial Security
- Competitive Salaries
- Pension - You will be automatically enrolled into the People’s Pension, with Headway contributing between 3–6% dependant on your contributions
- Occupational Sick Pay Scheme – Increasing with length of service.
- Death in Service Benefit - You’ll have the security of knowing if anything happens to you your loved ones will be provided for
Flexible Working
- Remote working – For the majority of our roles we can facilitate fully remote or hybrid working.
- We understand that a healthy work-life balance is essential for our team to thrive. Headway UK offers flexible working arrangements, promoting well-being and ensuring you can take care of yourself while you care for others.
Wellbeing
- You’ll benefit from a fully comprehensive 24/7 Employee Assistance Programme including access to counselling services.
- Eye Test Vouchers
- Mental Health First Aiders
Holidays and leave
- You’ll get 25 days leave incrementally increasing to 30 days based on service plus Bank Holidays.
- Birthday leave
Benefits
- You’ll have access to a range of shopping and lifestyle benefits and discounts through our IMHR Plus Privilege membership.
About us
Headway UK plays a pivotal role in supporting individuals and families affected by brain injuries. Our comprehensive services encompass rehabilitation, counselling, and practical assistance to help survivors regain independence and improve their quality of life. Headway UK is at the forefront of raising awareness about the challenges faced by those with brain injuries and advocates for their rights, ensuring they receive the care and understanding they deserve. Through a combination of educational initiatives, community outreach, and personalised support, Headway UK strives to rebuild lives, offering a lifeline to those navigating the complexities of brain injury recovery.
Embark on a fulfilling career with Headway UK and join our compassionate team and contribute to our mission of rebuilding lives after brain injury. Make a meaningful impact with Headway UK, where every role plays a crucial part in empowering those on the path to recovery.
Safeguarding
At Headway UK we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a DBS check and two satisfactory references.
Equality, diversity & inclusion
We recognise, value and champion diversity and inclusion. We want to ensure are staff population reflect the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.
We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.
Please don’t hesitate to drop us an email if you need support with the application or you would like a chat about what it’s like to work with us.
Thank you for your interest in Headway UK and we look forward to getting to know you!
Next steps
- Closing date: Wednesday 12 August 2026
- Shortlisting date: Monday 17 August 2026
- Interview: 14 &15 September 2026
The client requests no contact from agencies or media sales.
RLSS UK are currently recruiting for a Compliance Administrator (Audit). The ideal candidate will be detail‑driven, confident, and proactive, to help us maintain the highest standards across our Approved Training Centres and Providers, qualification delivery, and regulatory obligations. This is an exciting opportunity for someone who thrives on ensuring excellence and has a passion for doing things right.
In this role, you will:
- Conduct scheduled and ad‑hoc audits for our Approved Training Centres and Providers
- Ensure compliance with RLSS UK policies, qualification frameworks, and industry best practice
- Support the Line Manager with meeting regulatory obligations
- Provide clear, constructive feedback and support to Approved Training Centres and Providers to help them achieve and maintain compliance
- Contribute to continuous improvement of our quality assurance systems
We’re looking for someone who has:
- Experience conducting audits or quality assurance reviews
- Strong understanding of regulatory environments or working with regulators
- Excellent communication skills with the ability to guide and support Approved Training Centres and Providers
- A professional and supportive approach, ensuring all interactions align with high customer service standards
- A methodical and objective approach, with strong attention to detail
- Strong organisational skills with the ability to juggle multiple priorities and meet deadlines
ROLE OVERVIEW
As an Awarding Organisation, Regulated and Non-Regulated qualifications generate a significant percentage of the Society’s income, and therefore are vital to the charity’s future financial stability. Key to maintaining this important area of work is to ensure that the qualifications, Approved Training Centres (ATC), and Providers (ATP) remain compliant with the requirements of the Regulators (such as OFQUAL).
The post holder will take responsibility for carrying out key administrative processes and tasks to ensure RLSS UK and its ATC/P continue to operate to the highest standards.
CORE RESPONSIBILITIES
- Plan, organise, and conduct audits of ATC/P, ensuring compliance with regulatory frameworks and organisational standards.
- Review and verify documentation and processes, identifying non-compliance and recommending corrective actions.
- Prepare detailed audit reports, highlighting findings, risks, and improvement opportunities.
- Monitor implementation of corrective actions and follow-up audits to ensure sustained compliance.
- Collaborate with External Quality Assurance teams to schedule and manage audit activities, ensuring timely completion and consistency.
- Support investigations into malpractice and maladministration where audit findings indicate potential breaches, providing evidence and recommendations.
KEY TASKS AND RESPONSIBILITIES
Compliance
- Conduct desk-based audits of ATC/Ps, ensuring compliance with RLSS UK Qualifications, standards, policies, and regulatory frameworks.
- Review documentation such as assessment records, Internal Quality Assurance sampling, safeguarding policies, and conflict of interest declarations, to identify risks and promote best practice.
- Assist in maintaining Direct Claim Status for ATC/Ps, including supporting reviews and escalation protocols.
- Support ATC/P approval processes, ensuring documentation checks and onboarding align with RLSS UK processes.
- Compile and analyse audit data, providing summaries to inform continuous improvement.
- Ensure compliance in Reasonable Adjustments and Special Considerations, offering guidance under established procedures.
- Maintain auditable records of all audit activity, provider status, and compliance outcomes in line with GDPR and regulatory standards.
- Assist with audit scheduling, prioritising high-risk providers and aligning with quality assurance timelines.
- Contribute to the development of audit tools and templates, supporting continuous improvements.
- Provide evidence for complaints, malpractice, and maladministration cases, escalating to the line manager as required.
- Respond to compliance queries via all communication channels ensuring timely and accurate support.
General
- Demonstrate and uphold the society’s values and behavioural standards at all times.
- Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up to date documentation as part of RLSS UK’s compliance programme.
- Proactively participate in the Society’s equality, diversity, and inclusion (EDI) initiatives and training, and to promote a culture of respect and inclusion for all staff and customers.
- All other duties reasonably associated with your role, as directed by the line manager.
This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in the light of the changing needs of the organisation.
PERSON SPECIFICATION
Essential Relevant Experience, Skills and/or Aptitudes
- Previous experience in administration, customer service, and auditing processes.
- Good attention to detail and organisation skills
- Ability to multi-task and manage time effectively
- Be self-motivated and a self-starter
- Ability to effectively work in a team and individually
- Strong computer skills, including proficiency using Microsoft Office
IDEAL STRENGTHS FOR THE ROLE
- Efficiency
- Detail Orientation
- Resilience
- Common Sense
- Self Confidence
- Enthusiasm
- Relationship Building
YOUR APPLICATION
Please send your CV and a Cover Letter (no more than 300-words) outlining why you should be our next Compliance Administrator (Audit).
Closing Date – 5:00pm, Monday 3rd August 2026
Interview Date – Tuesday 11th and Wednesday 12th August 2026, at our Worcester Head Office (subject to change)
WHAT RLSS UK CAN OFFER YOU
- Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
- Private Healthcare Plan*
- Enhanced Society Sick Pay*
- Eye Care*
- Employee Assistance Programme
- Life Assurance Scheme
- Salary Sacrifice Pension Scheme*
- Discounts available including high street brands, entertainment, eating out and more
- Free RLSS UK Membership
- Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine
- Free on-site parking when working from HQ
- Company events and socials
*Subject to eligibility criteria
Should you wish to discuss the role, any adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.
RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.
It is our vision to have nations without drowning where everyone can safely enjoy being in, on or near water.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you passionate about supporting people and creating positive change?
Liver UK is the new name for the British Liver Trust and Children’s Liver Disease Foundation. We’re here to improve liver health for all and support everyone affected by liver disease or liver cancer.
We reach millions of people each year through our campaigns and services.
We are looking for an enthusiastic and compassionate Engagement Support Officer to help deliver our patient support, outreach and awareness programmes across the UK.
In this varied role, you'll support people affected by liver disease through online and face-to-face engagement activities, help deliver support groups and events, build relationships with patients and healthcare professionals, and contribute to national awareness campaigns.
We're looking for someone with experience of outreach, community engagement or support services, excellent communication skills, and the ability to manage multiple projects while working independently.
This is an exciting opportunity to join a growing national charity and play a direct role in improving liver health outcomes and supporting those affected by liver disease.
For full details of the role, responsibilities and person specification, please download the Job Description.
£26,455 for 31 hours (£29,868 FTE)
12 month contract
Home-based with some travel required
To be suitable for the role you will be located in the North West, Yorkshire, the West Midlands or East Midlands.
#egagement support officer #outreach worker #engagement team #outreach team #outreach support #outreach community team #outreach officer
Liver UK is committed to equality, diversity and inclusion and welcomes applications from all backgrounds.
The client requests no contact from agencies or media sales.
Senior Health Information Officer
Salary: £20,703 pro rata (FTE £34,505)
Part time: 21 hours per week
Hybrid - 1 day per week in our Letchworth Office
Contract type: One-year fixed contract
Are you a person with a can-do attitude? Would you like to be part of giving everyone living with MS the knowledge and confidence they need to feel more in control of their MS today and every day?
Join our friendly team
We are looking for an excellent writer with strong collaboration skills, who is committed to ensuring that people affected with MS get the information they need. Ideally you will have experience in a similar role either within the charity sector or health environment, but for the right person, relevant transferable skills and an enthusiastic approach are just as important. We encourage you to apply, even if you feel you may not meet all the criteria listed.
Our charity
MS Trust is a UK charity which is here to help everyone make sense of MS. We are here for everyone affected by MS, from the moment of diagnosis and throughout their journey. We're here today, tomorrow and every day after that.
The role
This role is a fixed term contract of one year to support the Health Information Team to develop and maintain a range of digital and print resources for people with MS, their families/carers and healthcare professionals. The postholder will also support the delivery of priority health information projects in our business plan.
What we can offer
· 25 days annual leave per year plus bank holidays, which increases with length of service to 30 days.
· Company pension with enhanced employer contribution. Salary Sacrifice scheme available.
· Death in Service benefit.
· Enhanced maternity, paternity and adoption pay.
· Sick pay.
· Hybrid working.
· Employee Assistance Programme
· Fantastic office location with free parking, local to town centre and train station. Good transport links to London and Cambridge.
· Learning and development policy to develop all staff.
· Cycle to work scheme, Volunteering day and Season ticket loans.
To find out more and apply
Please visit our website to download a job pack and application form (CVs will not be considered).
As part of our commitment to equality, diversity and inclusion (EDI), we appreciate your time completing the form, as this allows us to keep our recruitment process fair and neutral.
Closing date: 11th August 2026 (9:00 am)
First Interviews: 25th August 2026
Second Interviews: 1st September 2026
We exist to give everyone living with MS the knowledge and confidence they need to feel more in control of their MS today and every day.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Social Media & Video Officer
Salary: £30,000
Hours: Full-time
Reporting to: Social Media & Video Manager
Location: Hybrid working, based in the FT offices in St Paul’s. The role requires a minimum of two office days per week, currently Monday and Wednesday.
Job Description
The organisation
The FT Financial Literacy and Inclusion Campaign ( FT FLIC), is a fast-growing financial literacy charity founded by the Financial Times. We promote financial literacy where it is needed most, with the aim of creating significant and sustainable social impact.
The charity works with young people in schools, adult learners, community groups and workers across the UK. We also support policy and advocacy work, with the mission of giving everyone the tools to build lifelong money confidence.
About FT FLIC’s programmes
FT FLIC has developed an award-winning financial literacy curriculum for secondary schools and is now working with national partners to build a comprehensive catalogue of digital resources for adult learners.
With input from FT journalists, production specialists, educators, and beneficiaries, we are creating a diverse range of engaging materials. These include visual, audio, and text-based content within a continuously evolving learning hub.
Our in-house production includes educational videos and supporting materials designed to equip beneficiaries with essential financial literacy skills, helping them manage everyday finances and pursue their financial goals.
The role
We are looking for a creative and detail-oriented Social Media and Video Officer to support the production, editing and distribution of engaging financial education content across digital platforms. This role is perfect for someone eager to develop their skills in video production, social media management and content strategy, working within a dynamic creative team.
You will assist in scripting, filming, editing, and distributing both short-form and long-form video content, ensuring it is optimised for different social platforms. Working closely with the Video and Social Media Manager, you will help bring financial literacy content to life in a way that is clear, engaging, and accessible.
You will also support the optimisation of content across platforms, monitor performance, and contribute ideas to improve engagement. A strong awareness of social media trends and audience behaviour will be key to ensuring our content resonates with the right audiences.
This role is crucial in our mission to provide clear, up-to-date, and accessible financial education resources, helping people navigate the financial world, avoid common pitfalls, and maximise opportunities. You will have a strong understanding of social media trends and audience engagement strategies, ensuring our content is both informative and compelling.
You will be comfortable working independently while collaborating with a wider team in a fast-paced, creative environment. There will also be opportunities to contribute to new content formats, support live video sessions, and attend industry events.
Beyond reaching beneficiaries, this role will also support the creation of content that communicates FT FLIC’s impact to a broader range of stakeholders, including funders, corporate partners, policymakers, and educators. You will contribute content for key campaigns, partner activity, and platforms such as LinkedIn, adapting tone and format for different audiences while maintaining brand consistency.
This is an excellent opportunity for an early-career video and social media professional to gain hands-on experience while contributing to a mission-driven organisation.
Key Responsibilities
-
Schedule and publish content across various social media platforms.
-
Assist in the production, editing, and post-production of video content for digital platforms.
-
Support the creation of short-form and long-form video content tailored for social media (Instagram, TikTok, YouTube, LinkedIn, etc.).
-
Conduct due diligence on content creators we may partner with.
-
Edit and enhance video footage using Adobe Premiere Pro and After Effects.
-
Design engaging social media, promotional, and distribution assets (e.g. newsletters, event materials, advertising graphics) using tools such as Canva, Adobe Creative Suite or Figma
-
Ensure all visual content adheres to design accessibility best practices (e.g. readability, contrast, captions, inclusive design).
-
Help manage and organise video assets to ensure proper storage and accessibility.
-
Monitor social media trends, engagement metrics, and audience interactions to optimise content performance (including A/B testing).
-
Actively engage in financial literacy conversations on social media by reposting, commenting, and interacting with the community.
-
Collaborate with the wider marketing and creative teams to ensure brand consistency across content.
-
Support the creation of content for fundraising campaigns (including the annual seasonal appeal), ensuring content is engaging and optimised for different audiences
-
Create content that communicates programme impact to stakeholders such as funders, partners, and educators, including campaign highlights and outcomes
-
Support partner-facing and LinkedIn content, adapting tone and format for professional, policy, and education audiences
-
Assist with other content creation and distribution tasks as needed.
-
Monitor, collect and analyse data for impact reporting
Requirements
-
Basic maths skills & ability to understand financial topics
-
Basic proficiency in Adobe Creative Cloud (Premiere Pro, After Effects, and Photoshop).
-
Understanding of video production processes, including filming, editing, and post-production.
-
Familiarity with social media platforms and strategies for engagement and content performance tracking.
-
Strong visual and design sensibilities with attention to detail.
-
Awareness of design accessibility principles and best practices for digital content.
-
Ability to work collaboratively in a fast-paced, creative environment.
-
Strong organisational skills with the ability to manage multiple tasks effectively.
-
Some experience in content creation, video editing, or social media management is a plus.
Preferred Qualifications
-
Previous experience in video production or social media content creation.
-
Knowledge of animation or motion graphics.
-
Ability to apply design tools such as Figma or Adobe Creative Suite to produce high-quality, brand consistent assets across Flic’s digital platforms.
-
Experience with social media analytics and A/B testing.
-
A passion for storytelling through visual media.
This is a fantastic opportunity for a budding video and social media professional to grow their skills, gain real-world experience, and contribute to a brand making a difference in financial education.
Benefits:
-
25 days holiday to start, rising by a day each year up to 30, on top of bank holidays.
-
Flexible working hours. Our core hours are 9am–5pm (with an hour for lunch), Monday to Friday, with flexibility around start and finish times.
-
Remote/hybrid working, with two office days a week, currently Monday and Wednesday.
-
Enhanced pension Choose to contribute 4%, 5% or 6% and we'll match whatever you put in. Turn 45 and that match rises to 8%
-
Enhanced sick leave 6 weeks' full sick pay.
-
Enhanced maternity leave 5 months' full pay once you've been with us for 12 months.
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Free barista made drinks, plus subsidised food in the FT office.
-
A dedicated career development budget to put towards courses, training or certifications. Investing in your growth is part of how we grow too.
To apply
Please upload your CV with a covering letter, detailing how you meet the job specification by Wednesday 12th Aug 2026 at 23:30.
Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.
A Financial Times supported charity that aims to give everyone the tools for lifelong money confidence.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are looking for someone who genuinely wants to make a difference, previous money advice experience is not essential - we will provide the training and supported required. If you are a natural problem solver, an excellent communicator, and someone who enjoys helping people overcome personal challenges - this could be the role for you!
The Outreach Money Advice Caseworker will provide specialist money and debt advice to people experiencing financial hardship, with a particular focus on preventing homelessness, sustaining tenancies and supporting residents to achieve long-term financial stability. Working as part of the Exeter Crisis & Resilience Fund partnership, you will manage a caseload of clients experiencing complex financial circumstances, providing FCA-regulated debt advice, welfare benefits advice, budgeting support, advocacy and practical assistance. Recognising that financial hardship rarely exists in isolation, you will work closely with housing providers, landlords, Exeter City Council and partner organisations to address the wider issues affecting people's financial wellbeing.
Using a relationship-based, person-centred approach, you will deliver outreach across Exeter through home visits, community venues and flexible methods of communication, ensuring vulnerable residents can access the support they need.
Main Duties and Responsibilities
1. Specialist Money Advice and Casework
- Deliver person-centred money advice and holistic support to individuals and families experiencing financial hardship, housing insecurity and complex needs.
- Manage a caseload of clients, providing tailored interventions including budgeting, debt advice, income maximisation, welfare benefits advice and financial capability support.
- Provide FCA-regulated debt advice, including Debt Relief Orders and other debt solutions where appropriately trained, or refer clients to specialist services where required.
- Support clients experiencing fuel poverty through tariff advice, supplier negotiation and practical interventions.
- Develop personalised support plans that address both immediate financial difficulties and longer term financial resilience.
- Advocate on behalf of clients with creditors, landlords, utility providers, housing services and statutory agencies to achieve the best possible outcomes.
2. Housing and Homelessness Prevention
- Work proactively with clients to sustain tenancies and reduce the risk of homelessness.
- Liaise with landlords, housing associations, Exeter City Council Housing Options and other housing providers to resolve tenancy-related issues.
- Support clients living in temporary accommodation or experiencing housing insecurity.
- Assist clients to access housing-related benefits, CRF Housing Payments and other financial support.
- identify housing risks early and implement practical interventions to prevent crisis wherever possible.
3. Outreach, Engagement and Financial Resilience
- Deliver outreach across Exeter through home visits, community venues and other trusted locations to engage people who may struggle to access traditional advice services.
- Build trusted, professional relationships with clients, adapting communication and support to meet individual needs.
- Support the delivery of financial education sessions, including Navigate the Money Maze and other financial capability initiatives.
- Help clients develop the knowledge, confidence and practical skills needed to manage their finances independently and reduce future reliance on crisis support.
4. Partnership Working
- Work collaboratively with Navigate, Churches Housing Action Team, Exeter City Council and other partner organisations to deliver a coordinated 'No Wrong Door' service.
- Maintain effective referral pathways and ensure clients receive seamless transitions between crisis intervention and longer-term support.
- Attend partnership meetings, case discussions and multi-agency forums where appropriate.
- Signpost and make warm referrals to specialist services to address wider health, housing, employment and wellbeing needs.
5. Systems, Recording and Compliance
- Maintain accurate, timely and high-quality case records using the partnership's case management system - Advicepro.
- Use digital systems and organisational tools effectively, including secure client portals and AI supported technologies where appropriate.
- Ensure all work complies with FCA requirements, safeguarding procedures, GDPR and organisational policies.
- Maintain appropriate professional boundaries and ensure confidentiality at all times.
6. Monitoring, Quality and Outcomes
- Record outcomes and client progress accurately to support contract monitoring and service evaluation.
- Contribute to client feedback, case studies and continuous improvement activities.
- Work towards agreed performance targets while maintaining high standards of client care and professional practice.
7. Professional Practice
- Deliver services in line with person-centred, relationship-based and trauma-informed principles.
- Participate in supervision, reflective practice, team meetings and ongoing professional development.
- Keep knowledge of money advice, welfare benefits, housing and homelessness legislation up to date.
- Promote equality, diversity and inclusion, ensuring every client is treated with dignity, respect and compassion.
General Duties
- Develop and maintain positive working relationships with partner organisations, referral agencies and community stakeholders, promoting collaborative working across the Wis£rmoney partnership.
- Support service improvement by gathering client feedback and identifying opportunities to improve service delivery.
- Work in accordance with organisational policies, procedures and professional standards at all times.
- Contribute positively to team meetings, partnership working and organisational learning.
- Support managers in responding to enquiries, complaints and compliments in a timely and professional manner.
- Undertake any other duties appropriate to the role and participate fully in training and continuous professional development.
Our vision is to eliminate social isolation and financial hardship.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
We are looking for an experienced People & Culture Generalist to join our team on a maternity cover basis.
This is an excellent opportunity for a CIPD-qualified HR professional who enjoys employee relations work and wants to make a meaningful impact within a values-driven Charity.
You'll provide professional HR advice and support to managers and employees across the charity, leading on a range of employee relations matters and helping to ensure fair, consistent and legally compliant people practices.
Working closely with the Employee Relations Specialist, you'll take ownership of day-to-day case management, enabling the wider People & Culture team to focus on strategic projects and organisational development.
Key Responsibilities
- Manage a range of employee relations cases including:
- Investigations
- Disciplinary processes
- Grievances
- Performance management
- Probation reviews
- Conduct issues
- Informal employee concerns
- Restructure consultations
- Ensure HR policies and procedures are applied consistently and in line with employment legislation.
- Support with the HR inbox and respond to manager and employee ER queries.
- Support payroll administration through accurate and timely submission of employee changes.
- Assist with organisational change activities, policy reviews and HR improvement projects.
- Coordinate training activity and support compliance with mandatory learning requirements.
- Maintain accurate HR records and case documentation.
About You
You will be a confident and pragmatic HR professional who is comfortable managing a varied caseload and building trusted relationships with managers at all levels and is able to prioritise accordingly.
Essential requirements:
- CIPD Level 5 qualification (or equivalent experience).
- Previous experience in a generalist HR and ER role.
- Strong employee relations case management experience.
- Good understanding of UK employment law and HR best practice.
- Excellent communication and relationship-building skills.
- Strong organisational skills with the ability to manage multiple priorities.
- Experience using HR systems and Microsoft Office applications.
- Ability to work independently whilst recognising when to seek support.
Desirable:
- Experience within the charity, healthcare or not-for-profit sector.
- Experience supporting organisational change and consultation processes.
What We're Looking For
You'll be:
- Empathetic and approachable.
- Fair and solutions-focused.
- Organised and resilient.
- Confident in advising managers and handling sensitive situations.
- Committed to inclusion, wellbeing and positive employee experiences.
- Passionate about making a difference through your work.
Why Join Catalyst?
- Hybrid working
- Flexible part-time hours
- Opportunity to make a genuine impact within a respected Surrey charity
- Supportive and collaborative culture
- Meaningful work that contributes to improving lives across local communities
Safeguarding
This role is subject to an Enhanced DBS check. A history of drug, alcohol or criminality issues will not automatically exclude applicants from consideration.
The interview will be an on-line interview followed by a face to face meeting at our office in Nankeville Court, Guildford Road, Woking