Insight and service development manager jobs

Head of Operations

A senior leadership role where your decisions will directly improve young people’s lives.

The Jack Hazeldine Foundation (JHF) is a small, ambitious youth charity with a big mission: to transform the lives of young people through high‑quality 1:1 mentoring, tutoring and personalised support.

We are now seeking a Head of Operations to play a pivotal role in shaping how our charity runs – strengthening our systems, supporting our people, and ensuring we are sustainable, compliant and impact‑driven as we grow.

This is a genuinely senior role, working closely with the CEO and Trustees, where your judgement will be trusted and your impact will be visible every day.

About the role

As Head of Operations, you will lead JHF’s operational strategy and oversee delivery across operations, finance, people, systems, programmes and compliance.

You will line manage a small, committed team and deputise for the CEO when required.

This is a role for someone who enjoys combining strategic thinking with hands‑on delivery, and who thrives in a small organisation where leadership is visible and change is possible.

Why join JHF?

• A senior leadership role with real influence over how the organisation operates
• The opportunity to shape and improve systems
• Close working relationships with the CEO and Trustees
• A manageable team size that allows for thoughtful, people‑centred leadership
• Clear, visible impact where your work directly supports better outcomes for young people
• A values‑driven culture rooted in integrity, collaboration and ambition for impact
• A supportive organisation that values learning, wellbeing and sustainable ways of working

We have strong operational foundations in place and have been awarded a CAF Resilience Grant to further strengthen our financial and operational sustainability – a key focus for this role.

Key responsibilities

• Lead and implement JHF’s operational strategy alongside the CEO and Trustees
• Oversee day‑to‑day operations across programmes, finance, HR and administration
• Lead financial planning, budgeting, reporting and controls
• Act as senior lead for governance, risk, GDPR and information security
• Own and develop our bespoke database to improve efficiency, reporting and impact measurement
• Provide high‑quality operational insight and data to inform Board decision‑making
• Support programme delivery to balance impact, quality, compliance and sustainability
• Lead and support staff development, wellbeing and inclusive practice

About you

You will bring:

• Significant experience in a senior operational leadership role, ideally in a charity, youth, education or people‑centred organisation
• Strong financial management experience, including budgeting and reporting
• Experience leading small, multi‑disciplinary teams
• Confidence overseeing service delivery, compliance and risk
• Experience owning or leading organisational systems or digital change
• A values‑driven, collaborative approach and strong commitment to safeguarding young people

We recognise that no candidate will meet every requirement. If you bring relevant experience and a strong commitment to our mission, we would love to hear from you.

#Head of Operations #Operations #Strategic Operations #Head of Operations

Do you have passion and creativity for social media and communications as tools to bring people together?

Do you believe in the power of communication in building inclusive communities? 

If you answered yes to all of the above, this could be the role for you!
 

We’re looking for a Marketing & Communications Administrator (Freelance) to strengthen T&T’s existing links in Rotherhithe, Bermondsey and Canada Water: taking ownership of social media and promotion, enhancing our reach into minoritised communities, building our communications platforms and driving engagement, celebrating existing projects and activities, highlighting news and supporting new projects to thrive. 

What we do 

Time & Talents is a lively, busy community centre in the heart of Rotherhithe, SE16.Set in a leafy heritage building, and ‘T&T2’, our second venue in Surrey Quays Shopping Centre, we offer something for everyone. With a history of 139 years of supporting people of all ages, we bring people together for mutual support, fun and friendship, with a wide range of services and activities for older people and other adults, along with volunteering and other accessible activities for all members of the community.

T&T carries out a wide range of activities and events, but we need support and growing our voice. You’ll play a key role in ensuring that local people know about what we do, connect with our services and activities, and join us in celebrating our successes. 

The role 

In this role, you’ll be responsible for: 

• Maintaining social media accounts, website, regular newsletters and promotional materials in close collaboration with programme teams 

• Collaborating with management team to create effective, engaging reports to a range of funders and other stakeholders 

• Leading on community fundraising initiatives with management team support 

• Maintaining a unified tone and thematic approach across all media and marketing platforms 

About you 

You have a track record of developing and delivering excellent marketing / communication programmes in the third sector. You’re a seasoned content creator with experience of a range of online platforms and tools. You have an outward-looking approach and are passionate about building community buy-in. You’re flexible, accountable, take responsibility, are highly organised and skilled in multitasking and balancing priorities. You might have experience of crowdsourcing or other types of income generation. You are passionate about the power of community to connect and support people. 

About us 

We are an energetic, experienced, and passionate team of 15 mostly part-time workers with a strong sense of shared purpose and a lively sense of community. You’ll have the chance to make a big contribution to a strong and innovative organisation which has solidified its reach and impact in recent years. 

This role is 2-2.5 days per week, with flexibility for occasional evening and weekend working. Time & Talents is wholly committed to inclusion and diversity, and to building a culture and environment where everyone is appreciated for the unique person that they are. We actively encourage applications from a broad range of backgrounds and experiences. 

If you would like an informal chat about the job, please email recruitment @ timeandtalents .org .uk with your phone number and a suitable time for us to call. 

The closing date is 9am on Thursday, 26th March, 2026 

TO APPLY: All applications to be submitted online through CharityJob. Send a CV and a cover letter of no more than two sides of A4, explaining why you want the job and how your experience relates to the job description and person specification. 

IMPORTANT: We’ll use cover letters to assess applications alongside CVs. Please ensure you take the time to include a well-written cover letter as detailed above.We won’t assess applications without one. 

INTERVIEWS: We will be actively inviting applicants to interview

Maudsley Charity

Salary: £45,000
Location: Hybrid (minimum 2 days/week in Denmark Hill, London)
Closing date: 5pm, Thursday 9 April 2026

Charity People is delighted to be partnering with Maudsley Charity to recruit their new Evaluation & Learning Manager, an exceptional opportunity to join a bold, forward-thinking funder committed to transforming mental health care.

About Maudsley Charity

Maudsley Charity advances and accelerates positive change in mental health care in south London and beyond. Collaborating with South London and Maudsley NHS Foundation Trust, King's College London, and the King's Maudsley Partnership we create lasting change for people experiencing mental illness.

This is a transformative moment in Maudsley Charity's journey, and we're looking for an exceptional relationship fundraiser to join us and help grow collaborative income generation at a critical time for mental health. We are a grant-making charity with a proud history and a bold vision: to ensure that everyone who experiences mental illness, without exception, can access the care that's right for them.

The Role

As Evaluation & Learning Manager, you will play a central role in strengthening the Charity's ability to understand, evidence and communicate the impact of its work.

This is a highly collaborative, cross-organisational role supporting colleagues and grant holders to build a culture of learning, use data effectively, and embed high-quality monitoring, evaluation and learning (MEL) practices across all programmes.

Working within the Impact & Effectiveness team, you will:

Lead on Evaluation & Learning Approaches

• Design and implement proportionate, inclusive approaches to data collection, evaluation and evidence generation.
• Identify gaps in learning and devise realistic plans to fill them.
• Develop organisational tools, templates and reporting systems that make learning engaging, accessible and consistent.

Generate Insight & Drive Improvement

• Analyse qualitative and quantitative data and synthesise clear, actionable insights.
• Commission and manage external evaluation partners where required.
• Produce evidence that supports decision-making, accountability to Trustees, and continuous improvement across programmes.

Support and Equip Colleagues & Grant Holders

• Build MEL capability across the organisation through training, guidance and practical tools.
• Support applicants and grant holders with metrics, approaches and evaluation design.
• Help embed learning loops so insights flow between project delivery, strategy and grant-making.

Collaborate Across the Charity

• Work closely with the Grants team to strengthen impact questions within applications and reporting.
• Provide evidence and insight to Communications and Fundraising colleagues.
• Contribute to organisational learning events, thematic analysis, and partner-focused reflection sessions.

You will be joining a warm, values-led team committed to compassion, inclusion, integrity and continual learning, all in service of better mental health care for all.

About You

We're looking for someone who brings:

• Experience advising on or designing MEL approaches in a public or charitable context
• Confidence working with mixed-methods data and transforming it into meaningful insight
• Strong collaborative skills and the ability to work across a diverse organisation
• Curiosity, initiative and the drive to improve systems and processes
• The ability to juggle complex information, respond to competing priorities and support others
• Familiarity with NHS or mental health settings (desirable)

You may come from a wide range of backgrounds, what matters is your skill in helping organisations learn, adapt and evidence change.

Benefits

Maudsley Charity offers a generous, values-driven package, including:

• £45,000 salary
• Hybrid working - minimum 2 days per week in the Denmark Hill office
• 25 days' annual leave, rising with service + Christmas closure days
• Enhanced parental leave, cycle-to-work, season ticket loan
• Pension with up to 6% employer contribution
• Group Life Assurance and Group Income Protection
• Extensive training and development, plus EAP support
• A friendly, inclusive culture where diversity, equity and learning are core commitments

Interested in joining this impactful, transformative charity?

For the full job pack and to apply, please share your CV with Glen Manners at Charity People. You'll then receive details of the blind recruitment process, including a small number of short written/voice-note questions used for anonymous scoring.

Closing date: 5pm, Thursday 9 April
Interviews: 28th or 29th April (in person, with reasonable adjustments available)

and 5^th May, final stage interview, online

Maudsley Charity is an equal opportunities employer, and makes no discrimination on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief and sex. We are committed to offering interviews to candidates who meet the role requirements and have lived experience of mental illness.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Homelessness is rising fast across Britain, and we are seeing unprecedented demand for our services. At this critical time, we are looking for a talented, experienced News and Media manager to help raise the public and political profile of homelessness, to shine a light on the human impact, and to show how Crisis is working to help people rebuild their lives and leave homelessness behind.

Location: London office based. Working from home is an option in line with Crisis’ Hybrid working policy (you will be required to work from the London office twice a week)

About the role

As News and Media Manager, you will lead a hard-working and experienced team of media experts to bring to life Crisis’ work, using print, digital and broadcast journalism to advocate for the solutions needed to tackle homelessness and inspire the public, businesses and politicians to join our mission to end homelessness for good. You will oversee the development and delivery of high-profile media and communications campaigns, including our annual Christmas appeal, and help to build our brand.

With homelessness at record levels there has never been a more critical time to join Crisis and ensure tackling homelessness is firmly on the news agenda.
About you

You will have significant experience of working in a challenging, fast-paced news and media environment to secure high-profile coverage. You will also have experience of leading and managing individuals or teams and motivating people to achieve objectives and overcome setbacks. The ability to navigate competing priorities and influence senior internal and external stakeholders is essential.

To be successful in this role, you will be able to demonstrate excellent knowledge and experience of working with the media to help secure policy change at a national government level, demonstrate ability to secure high profile consumer media to support income generation and have proven experience when it comes to handling reputational risk. You will also have exceptional news sense, with the ability to take a creative approach when seeking out new media opportunities.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly
• Full list of benefits available on website

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 22nd March 2026 at 23:59

Interviews will take place at Universal House, 88-94 Wentworth St, E1 7SA, on Monday 30th March and Wednesday 1st April

Interview process: Competency-based interview and interview task

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences.

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

About the Role

As a passionate professional in the identification, development and management of a wide range of relationships in support of our programme partnership, you will ensure the Career Ready programme in Renfrewshire and West Dunbartonshire continues to thrive, which includes securing charitable donations from supporting partners. You will work closely with our Programme & Partnerships Manager for Glasgow, in support of our work growing there.

This role requires experience of partnership and account management and the scale and ambition of our social mobility work means you will need to be well organised, confident and able to positively influence a wide range of people including headteachers, teachers, CEOs and HRDs.

You will identify and approach opportunities that are well researched and pursue with unswerving perseverance. It’s also a great chance to develop personally.

Programme & Partnership Managers lead the delivery of our programme locally. In this role, you’ll grow, develop, and maintain the employer and education partnerships that make the Career Ready programme work — including our Local Advisory Boards, Local Authorities, school coordinators, the Developing the Young Workforce Regional Group, and the employers and volunteers who provide mentoring with the accompanying paid internship, deliver engaging masterclasses, and support events.

Once you’re confident in what, why, when, and how of our work, you will:
1. Lead, grow, and strengthen the Career Ready partnerships in Renfrewshire & West
Dunbartonshire.

You’ll ensure an excellent programme experience for all stakeholders and secure employer engagement for approximately 60+ students each year (with growth expected) who take part in our 18-month programme. This includes ensuring
sufficient mentors with the accompanying paid internship, high-quality masterclasses and purposeful events.

2. Support programme delivery, stakeholder engagement and the generation of new programme and funding partnerships across Renfrewshire & West Dunbartonshire. 

You’ll work closely with the Career Ready Glasgow & West Areas Local Advisory Board, the Programme & Partnerships Manager for Glasgow, the Head of Programme & Operations, the Scotland Partnerships Manager, Partnerships Lead, and your fellow Programme & Partnerships Managers — all committed to delivering quality, impact, and sustainability. You’ll also collaborate with the Scotland Operations Team to
ensure accurate data, strong processes, and effective management information for the area.

Find out more

You can find out more about the role, and working at Career Ready, in our candidate pack.

• £36,000 - £39,870 DOE (pro rata for part time)
• A working from home allowance of £300 pa is provided (pro rata for part time)
• Annual leave: 27 days holiday plus bank/public holidays. In addition, Career Ready is closed between Christmas and New Year. Career Ready also allows flexible use of some Bank & Public Holidays
• 6% of salary contribution to a private pension subject to an employee contribution of 3%
• Access to both our Reward Gateway Portal and an Employee Assistance Programme
• Business expenses including mileage allowance for car usage

How to apply

Please visit our website for full details of how to apply.

Timetable

• Closing date: 5 pm, Monday 16 March 2026 (early applications are encouraged)
• Shortlisted candidates will be contacted for an initial screening conversation prior to interview
• Interviews will take place from w/c 30 March 2026

Help shape the future of income generation at Alopecia UK. This newly created role offers a rare opportunity to build and lead fundraising at a small but ambitious national charity.

We are looking for a strategic and hands-on Senior Fundraising Manager to lead our next phase of income growth. As our first dedicated fundraising leadership role, you will develop and deliver a multi-year income strategy, strengthen existing income streams, and identify new opportunities to diversify and grow our fundraising.

Working closely with the CEO and colleagues across the organisation, you will play a central role in helping Alopecia UK reach more people affected by alopecia and ensure the charity’s long-term sustainability. This role offers the chance to combine strategy with delivery, innovation with implementation, and to see the direct impact of your work.

If you enjoy building, testing and growing income in a collaborative and mission-driven environment, we would love to hear from you.

Why this role matters

This is more than a fundraising leadership role. It is about shaping the financial sustainability of Alopecia UK, embedding a confident and ambitious income culture, and ensuring our impact is communicated with clarity, integrity and inspiration.

The successful candidate will help ensure that more people can access support, that our voice grows stronger, and that our mission is sustained for the long term.

Role description: Senior Fundraising Manager  (Full recruitment pack and application process is attached below.)

• Salary: £45,000 per annum, pro rata.
• Hours: Part-time (22.5 hours per week, flexible, during normal UK working hours we would consider a contract with fewer hours for the right candidate.  All of our team work Monday mornings to ensure connectivity.)
• Contract type: Permanent
• Report to: Chief Executive
• Home-based: This role will include occasional national travel for team meetings.

Strategic leadership

• Lead the development and implementation of a multi-year income generation strategy aligned to Alopecia UK priorities.
• Work across the organisation to ensure fundraising activity is fully integrated with operational delivery, partnering closely with the finance, communications and delivery managers to align plans, resources and messaging, and to ensure shared initiatives are realistic, coordinated and achievable.
• Translate insight from your experience and our recent fundraising strategy review into clear, achievable plans.
• Set and monitor ambitious yet realistic income targets across income streams.
• Responsibility for achieving the fundraising targets and other fundraising-related performance indicators.
• Embed a positive fundraising culture across the organisation.
• Manage and review all fundraising income and expenditure budgets.

Income growth & diversification

As a part-time role within a small charity, the postholder will need to carefully prioritise income-generating opportunities alongside stewardship and relationship management. In year one, a key focus will be establishing effective donor pathways through the rollout of our new CRM, ensuring supporters experience clear and meaningful journeys with the charity. Alongside this, the Senior Fundraising Manager will assess and determine which early opportunities for growth should be prioritised. While areas such as community fundraising, digital campaigns and regular giving are likely to offer early potential, the postholder will lead decisions on where to focus effort and investment to generate the strongest returns.

• Leverage and optimise existing community and public fundraising activity to increase income and supporter numbers.
• Develop and grow new revenue streams, to potentially include digital fundraising campaigns, regular giving, trusts and grants, and legacy giving.
• Lead creatively and intellectually on compelling campaigning initiatives that drive engagement and income.
• Provide excellent stewardship to ensure funders and partners feel valued, engaged and motivated to continue their support.
•  Widen our existing corporate partnerships programme by building mutually beneficial partnerships to deliver income, awareness, and engagement opportunities.

CRM

• Support the design and rollout of our first CRM system, working closely with the Finance & Operations Manager to design fit-for-purpose donor journeys and pathways, establish meaningful reporting frameworks and ensure data supports excellent stewardship and strategic decision-making.
• Use CRM data and financial information to track performance, analyse trends and adjust strategy as required.

Data & impact

• Ensure compliance with all relevant regulations, including ICO guidance, GDPR and the Code of Fundraising Practice.
• Work closely with the Finance & Operations Manager to ensure our data meaningfully represents organisational outcomes.
• Translate impact data into powerful, succinct and persuasive communications or compelling cases for support.

Communications Manager
Salary: £33,535.15 per annum (£41,918.94 FTE)
Hours: Part time 0.8 FTE, 4 days per week
Location: Hybrid working arrangement, home working & Tamworth or London Office (2 days per week, pro-rata for part-time)
Contract Type: Fixed term until 31/03/2027

Are you a creative, organised and detail-oriented professional with a passion for delivering impactful marketing campaigns? Do you thrive in a collaborative environment and want to make a difference in the education sector? If so, we have an exciting opportunity for you to join nasen as our Communications Manager.

We’re looking for someone who can confidently plan, coordinate and deliver a communication strategy that will engage the education workforce and widen the reach of a gold tier Department for Education funded training programme. You’ll be instrumental in enhancing brand awareness, driving engagement, helping to meet KPIs and supporting our strategic communications.

This is a part-time role (28 hours per week), the successful candidate will work within our hybrid working policy, with a blend of home working and office time in either London or Tamworth.

About us

nasen is the National Association for Special Educational Needs – a charitable organisation that exists to support and champion those working with, and for, children and young people with SEND and learning differences.  

We seek to ensure that all education practitioners across early years, schools, post-16 and wider settings are equipped to understand, identify and support those with SEND and learning differences, and provide Continuing Professional Development (CPD), resources, advice, information and much more to enable all staff to meet the needs of all their learners.  

nasen brings organisations together, whether locally or nationally, to share practice, shape solutions. Our priorities are those that matter to the education and SEND sector, drawing on our direct engagement with practitioners, school leaders, SENCOs, local authorities and hearing from the lived experience of children and young people.  

About the role

nasen is looking to recruit an individual experienced in Marketing and Communications to support raising the profile of The Universal SEND Services Programme and the work it does across the education sector through effective and measurable communications activity and ensure the copy on the website that hosts all training and resources is engaging and meets the needs of its users.

Employee Benefits 

• 30 days annual leave per year, pro-rata for part-time  
• Christmas Closure - additional to annual leave allowance
• Hybrid working (Policy available on request) 
• 8% employer contribution pension. 
• Flexible start and finish time, Friday early closure
• Employee Assistance Scheme  
• Life Insurance Policy x3 of your salary
• Cycle to Work Scheme available  

Closing Date: 1st April 2026

We will be reviewing applications as they come in. We reserve the right to close recruitment earlier than this date if we receive sufficient quality applicants. 

Please note that applicants must have the legal right to work in the UK.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Equality, Diversity and Inclusion 

We aim to be an inclusive employer – let us know if you have any access requirements for the recruitment process. We are happy to offer interviews online or in person. The interview process will include a conversation with prepared questions.

No agencies please.

This position is offered on a full-time basis, though we welcome applications from candidates interested in working 3–4 days per week

This is a really exciting time to lead on Service Design at UK Youth. The Government’s recently-launched National Youth Strategy represents a shift in youth work’s recognition. UK Youth is about to launch its own new Strategy and we have big ambitions for the coming year – in this crucial leadership role, you’ll drive forward our ambition to design, test and scale the very best solutions to the challenges faced by young people and the professionals supporting them. 

UK Youth’s Impact Function has grown over the last year – we’re investing in the power of evidence, human-centred design and influential storytelling to improve the equity and effectiveness of youth work. Join us and help build a society that backs every young person – through each spark, struggle, and success.​

Purpose of the job

This role is responsible for the design of UK Youth’s support to young people, youth organisations and youth workers. This could include structured youth work programmes, funding and grants+ programmes, professional development initiatives, and campaigns.

You will lead and oversee end-to-end design processes, ensuring that UK Youth develops fully packaged offers that respond to the evidence base and people’s needs, drive forward our strategy and achieve incredible impact. You will work across UK Youth teams, with external design partners, and meaningfully involving young people and the professionals who support them in the design process.

You will be experienced in developing high quality funding propositions (proactively and in response to new business opportunities). You will be confident in taking a human-centred design approach to tackle some of the youth sector’s knottiest problems.  You will design solutions to important problems, ensuring that they are feasible, equitable, impactful and scalable.

In 2026, our priority topics for youth work programmes and network development are: mental health and wellbeing, employability, social cohesion and community safety.

 As a leader, you will work closely with research, evaluation, policy, service delivery, network development, and fundraising teams. You will help to improve the skills and confidence of colleagues across UK Youth to apply design methods in their own work and collaborate effectively with the Design team.

 

Why work at UK Youth?

UK Youth wants all young people to be equipped to thrive and empowered to contribute at every stage of their lives. Youth work can be life changing (and even life saving.) In 2026, we will be launching our new strategy, positioning UK Youth to unlock youth work so that every young person in the UK can benefit. We work with others to ensure that the youth sector is strengthened and that provision is youth-led, evidence-informed, and delivers high-quality outcomes.

 UK Youth plays a unique role in addressing the lack of investment in the youth sector, the lack of cross-sector understanding in how youth work makes a difference, and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. Come and be part of this change in a driven and supportive team that puts evidence at the heart of our work.

Role Responsibilities

• Designing Solutions

• Developing new business and funding propositions

• Embedding Human Centred Design

• Building a strong external network to support the Design team’s work

• Operations

Experience we're after

• Significant experience of leading and overseeing the development of new business propositions and proposals to time-limited funding opportunities

• Significant experience of designing interventions (digital and/or physical) for young people and/or those who support them 

• Experience using human-centred-design methods and mindsets; managing projects across the end-to-end design process

• Proven track record of inspiring and motivating diverse teams and improving collaborative ways of working across teams and departments

• Experience of developing high quality programme content and curricula for young people, youth workers and/or outdoor learning instructors (desirable)

• Experience of commissioning and managing external design freelancers and consultants (desirable)

• Experience of designing and/or delivering professional development programmes (desirable)

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working

• 27 days annual leave plus bank holidays (pro rata for part time employees)

• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

• Other training available in support of your personal and professional development

• Pension scheme (currently UK Youth match employee contributions up to 5%)

• Membership of our life insurance scheme which would pay-out up to 4 times your salary

• Employee Assistance Programme to support employees both professionally and personally

• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

• IT equipment provided for the duration of contract

• CycleScheme and TechScheme

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.

Closing date: 25th March 2026 at 23:59pm (midnight)

Provisional Interview Dates: 1st and 2nd April (In person at our London Office)

As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.

Location: Hybrid - Remote working with travel required for events and meetings.
Reporting to: Director of Strategic Engagement
Key Relationships: PR Manager, Senior Communications Officer, Associate Director of Communications and Engagement, wider members of the Strategic Engagement division, member charities, external agencies and partners
Salary: £55,000 - £60,000 (£33-36,000 pro rata)
Hours: Part Time (3 days per week) 21hours 0.6 FTE
Contract Type: Part Time - Permanent
 
Benefits: 10% employers pension contribution (NEST) HSF Health cash Plan-covering employee partners and dependants under 18 28 days Annual Leave plus bank holidays and increases with length of service 2 hours weekly wellbeing time out Employee assistance program , offering GP advice lines, virtual doctors, prescription services, emotional wellbeing support, a legal help line and counselling. Funded eye site test (Specsavers) Pay it forward days- 2 days volunteering Mindful Employer Perkbox and Reward Gateway – discount platforms
 
Overall Purpose
 
The PR and Marketing Lead plays a pivotal role in protecting and enhancing the NHS Charity sector’s brand reputation across media and digital channels and to reach our key audiences. As a senior member of the Strategic Engagement team, the postholder will help shape and deliver a compelling narrative about the role, need and impact of NHS charities, working with our NHS charity members to ensure our story is told in an emotive and engaging way.
 
Working closely with the Director of Strategic Engagement, the Associate Director of Communications, Communications Lead, PR Manager and the wider team, the postholder will provide strategic leadership across PR, digital content, brand messaging and storytelling. They will oversee forward planning of media moments, manage day-to-day PR operations, guide digital content strategy, and coordinate events and campaigns that raise the profile of the charity sector and deepen engagement with supporters, partners and members.
The role combines strategic oversight, hands-on content leadership, and team management to ensure coordinated, impactful communications that support our organisational goals.
 
Overall Objectives

• Protect and enhance the NHS charity sector brand and reputation across PR and digital channels.
• Lead a cohesive media and marketing strategy that tells compelling stories of the impact and need of NHS charities to priority audiences.
• Ensure brand messaging and visual identity remain consistent and effective across channels and across the organisation.
• Oversee the gathering and use of powerful case studies that demonstrate sector impact, to support PR and marketing activities, working closely with the wider strategic engagement team
• Manage the PR Manager and Senior Communications Officer to maximise reach, engagement, and influence.
• Guide forward planning of proactive media opportunities and digital content.
• Oversee campaigns, events and communications activities that support strategic priorities.
• Work closely with the Communications Lead to ensure a collaborative, high-performing communications function aligned to shared goals.

 
Key Responsibilities
 
The main duties and responsibilities of the role holder are as outlined below;
 
Media and Marketing Strategy

• Lead the strategic direction of PR, marketing and digital activity to support organisational priorities.
• Ensure an integrated approach across media, digital and brand, aligning messaging and creative.
• Coordinate with internal teams to develop forward plans for proactive media moments, using case studies, campaigns, thought leadership, reports and partnerships.
• Identify and mitigate risks that may impact reputation, coordinating responses with internal teams.

 
Brand and Messaging

• Oversee brand messaging and visual identity, collaborating with members to  galvanise engagement and reach and ensuring consistent application across all channels.
• Provide guidance to colleagues and external partners on tone of voice, key messages and visual standards.
• Ensure communications are inclusive, accessible and reflective of the communities we serve.

 
Storytelling and Content Leadership

• Oversee development of versatile, high-quality content including imagery, video, copy, and digital storytelling assets, working closely with the Communications Lead to take a strategic approach across audiences.
• Shape the forward content plan for digital channels, ensuring alignment with strategic priorities.
• Use data and insight to inform digital content strategy and continuous improvement.
• Lead and inspire the team to gather emotive case studies that bring to life the work and impact of NHS charities.

 
Media Operations

• Oversee a responsive, well-run press office managing enquiries, monitoring coverage and ensuring timely, high-quality responses.
• Support and guide the PR Manager to maximise media presence with target audiences.
• Build relationships with journalists and position NHS Charities Together and the wider NHS charity sector with our priority audiences.
• Oversee the team to manage our relationships with high profile supporters and celebrities.
• Act as a spokesperson where appropriate.

 
Digital Channels

• Line-manage the Senior Communications Officer to ensure our digital channels effectively support organisational objectives.
• Oversee planning and delivery across website, social media and email marketing.
• Ensure digital activity is insight-led, audience-focused and continually optimised through analytics.

 
Campaigns, Events and Activities

• Oversee delivery of campaigns and events, ensuring they are well planned, impactful and aligned to brand and messaging.
• Work with internal teams to maximise the communications and marketing potential of organisational activities.
• Provide strategic input and coordination across multi-channel campaigns.

 
Collaboration and Leadership

• Work closely with the Director of Strategic Engagement and the Associate Director of Communications and Engagement and the Communications Lead to develop shared priorities, workflows and team culture.
• Provide leadership, mentoring and clear direction to team members.
• Represent Communications across the organisation and with external partners when required.

 
Other duties

• Visibly live NHS Charities Togethers values, including our commitment to diversity and inclusion.
• Carrying out the duties of post in accordance with NHS Charities Togethers policies and procedures on Health and Safety and take responsibility for ensuring personal health and safety.
• Working flexibly, prioritising workload, and working effectively as part of a team. Demonstrating an ability to work calmly and effectively when under pressure of tight deadlines, to deliver work on time and to a high standard. 
• Adhere to relevant legislation, best practice, policies, and processes including, but not limited to charity law, the fundraising regulator, GDPR and professional codes and standards. 

 
This is not meant to be an exhaustive list of duties. The need for flexibility is required, and the post holder is expected to carry out any other related duties that are within the employee’s skills and abilities whenever reasonably instructed.
 
REF-227 290

ABOUT LIGHTEN

LightEn is an expanding global educational foundation, dedicated to the evolution of

individual and collective consciousness. LightEn supports many forms of spiritual

education. It is non-denominational and serves to help humanity embody its highest

potential. LightEn’s intention is that, through gifting various forms of spiritual education around the world, we begin to usher in new paradigms. LightEn currently does this through three core pathways:

(1) Content: curating and creating spiritual educational content, freely available to all;

(2) Grantmaking: supporting individuals and organisations whose work and wisdom aligns with LightEn’s vision; and

(3) Centres: offering experiential programmes for spiritual and personal growth, fostering soul-infused action.

ROLE OVERVIEW

As we continue to grow, LightEn is seeking a Project Manager, Publishing, to lead and coordinate the delivery of our publishing projects from concept to completion. In this role, you will manage book projects end to end - working closely with authors to understand and support their creative vision, guiding manuscripts through the writing and editorial process, and shepherding each title through production and release.

You will act as a central point of coordination across authors, editors, designers, production partners, and internal teams, ensuring timelines, quality, and shared intent are upheld across multiple formats and derivatives, including print, eBook, audiobook, and translations. You will also provide regular progress updates to the Editorial Director and key stakeholders, helping to maintain clarity, momentum, and alignment throughout the publishing lifecycle.

This is an opportunity to be part of a truly mission-driven team, where everyone knows they can show up as their whole, authentic self, and where Service underpins every effort, idea, and interaction.

The successful candidate will combine strong project management expertise with outstanding interpersonal skills and a deep appreciation for the publishing process. Building trusted, respectful relationships with authors will be at the heart of the role; they will be adaptable, encouraging, and supportive—able to guide projects forward without being pushy, and to create an environment in which authors feel understood, motivated, and confident. They will be passionate about delivering high-quality books that serve LightEn’s mission and excited to play a hands-on role in bringing meaningful ideas to life for readers around the world.

Job responsibilities include:

• Meet directly with authors to understand their creative vision, support their ideas, and help bring their books to life from concept through publication.
• Act as a supportive, trusted point of contact for authors, offering encouragement, guidance, and problem-solving throughout the writing, editorial, and production process.
• Manage publishing projects end to end, tracking manuscripts, key milestones, schedules, and deliverables to ensure books progress smoothly and on time.
• Coordinate and liaise with editors, designers, production partners, translators, narrators, and internal teams to ensure alignment across all stages of the publishing lifecycle.
• Oversee the delivery of multiple formats and derivatives, including print, eBook, audiobook, and translated editions, ensuring quality and consistency across each.
• Collaborate closely with other project managers to share knowledge, tools, and best practices, supporting a consistent and effective approach to project delivery across the organisation.
• Provide regular progress updates to the Editorial Director and share insights, risks, and opportunities with relevant stakeholders.
• Identify opportunities to improve publishing workflows, processes, and tools to enhance efficiency, clarity, and the author experience.
• Provide support on additional projects as needed and handle ad hoc administrative or coordination tasks as they arise.

Skills & Qualities

• Authentic resonance with LightEn’s mission and vision.
• At least 3 years of relevant experience in book publishing.
• Strong ability to build and sustain trusted relationships, particularly with authors, navigating creative and practical dynamics with empathy, encouragement, and care.
• Genuine interest in supporting authors and helping their books reach their full potential.
• Strong project management expertise, with the ability to manage multiple book projects, timelines, and stakeholders simultaneously.
• Solid understanding of the publishing lifecycle, including manuscript development, editorial, production, and release.
• Experience managing or coordinating multiple formats and derivatives, such as print, eBook, audiobook, and/or translations, is desirable.
• Highly collaborative approach to work, sharing knowledge, tools, and best practices effectively across teams.
• Experience using Microsoft Office and project management tools (e.g. Microsoft Planner, Miro, AirTable) or equivalent systems.
• Experience using Salesforce or other information management systems is a plus.
• Creative, open-minded, and solution-oriented, with a calm and adaptable approach to change.
• Reliable, proactive, and comfortable working independently while staying closely connected to the wider team.
• Ability to thrive in a fluid, growing, start-up-style environment.

BENEFITS OF THE ROLE

• A competitive salary (commensurate with skills and experience)
• Generous company pension (10% non-contributory)
• Hybrid working
• Medical insurance, life insurance, 25 days holiday
• Cycle to work, season ticket loan and eyecare schemes

LOCATION

LightEn is currently hybrid, with onsite working as required. Currently this is likely to be around 2 days per week (where the specific days are not set and will change/may increase according to LightEn’s needs).

HOW TO APPLY

At LightEn, how we do our work is as important as what we do. We are asking all candidates to submit a resume and respond to the questions in this application form: https://shorturl.at/hHj8g

We will be accepting applications over the next 2-weeks and reviewing on a rolling basis.

We are currently looking for a  Senior Commercial Operations Manager to join our Commercial team on a permanent full time contract.

You will lead the strategic planning and operational delivery of the Southbank Centre’s vibrant outdoor commercial estate, overseeing a diverse portfolio of restaurants, a weekly food market, and seasonal pop-ups. You will be responsible for enhancing the reputation of Southbank Centre as a destination by ensuring commercial operations are delivered to consistently high standards, aligned with organisational values and visitor expectations.

Please download the attached Job Description for a full overview of this role's responsibilities.
If you are viewing on a job board, please head to our webpage to find the original advert

The annual salary stated is based on the Full-Time Equivalent (40 hours per week). If the job is part-time, the weekly hours will be stated within the advert.

The deadline for applications is 23:59 on the closing date for the job posting.

Please note, applications sent via Email or 3rd party agencies will not be considered.

Need reasonable adjustments? Please contact us so we can help make the application process accessible to you. Be sure to include the job you are applying for and your full name.

Whilst AI apps can be useful for research, we ask that you answer our questions in your own words. This will help us to get to know you as an individual as well as your thoughts about the role. Please note that responses identified as solely AI-generated may not be considered.

We welcome applications from all backgrounds. By attracting people with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our colleagues.

Key Responsibilities

• To oversee all operations for our outdoor commercial portfolio, ensuring the seamless delivery of our restaurants, food markets, and seasonal & ancillary pop-ups hitting targets.
• To provide effective, inclusive leadership and line management of the Commercial Operations team, creating a positive, high-performance and collaborative culture where accountability, capability and continuous improvement are embedded.
• To develop and drive entrepreneurial activity to the benefit of Southbank Centre, maximising operator and supplier relationships and identifying opportunities and collaborating with other departments.
• To lead the delivery of commercial change, including operator transitions, refurbishments and compliance-led improvements, ensuring business continuity and income protection.
• To ensure our outdoor estate consistently delivers a world-class visitor experience, aligning commercial operations with the Southbank Centre’s core values and reputation.

Skills & Experience

• Proven experience delivering complex commercial operations within high-footfall, multi-site environments, with accountability for income, compliance and performance.
• Experience leading teams and coordinating cross-functional stakeholders, including but  not limited to commercial, property and legal colleagues, to deliver operational and contractual outcomes.
• Proven delivery of restaurant openings, refurbishments, transitions or closures within live hospitality environments, managing risk, continuity of trade and reputation.
• Strong practical understanding of food and beverage operations, including food safety, licensing, planning and front-of-house/back-of-house requirements.
• Strong financial acumen, including budget management, forecasting, financial risk assessment and tracking of project budgets and milestones.
• Ability to manage complex, fast-paced change programmes with material commercial impact, balancing competing priorities and making sound decisions under pressure.
• Excellent communication and negotiation skills, with the ability to influence senior stakeholders, operators and partners while maintaining control in high-pressure environments.

Benefits

As well as working at one of London's most popular and exciting  sites the successful candidate will also benefit from the following:​​​​​​​

• A min 5%  pension contribution (going up to 9% depending on employee contribution), from day 1 of employment
• 28 days annual leave, plus bank holidays
• Hybrid working model depending on operational requirements
• Enhanced sick pay
• Enhanced family leave benefits
• Up to 30% discounts at onsite retail, food and beverage vendors
• Staff ticket offers for SC events
• Free entry to Hayward Gallery
• Free/discounted entry with other reciprocal organisations
• Free staff yoga 

The Childhood Trust is London's child poverty charity. We are dedicated to creating opportunities and brighter futures for the 700,000 children growing up in poverty in London. While we work to alleviate today’s impact of poverty, we support children and families to build pathways to become happier, healthier, safer and more resilient, breaking the cycles of inequity. Listening to and engaging with young people who have experience of living in poverty, is critical to ensuring our efforts truly reflect their needs and aspirations.  

As a grant-making charity, we award funding to charities actively supporting children in poverty across the capital. This funding is made possible thanks to the partnerships we build with corporate organisations, other trusts and foundations, philanthropic individuals and families, and public donations. Since 2013, The Childhood Trust has raised over £50 million through our matched fundraising campaigns, enabling us to fund impactful child poverty projects across all London boroughs.  

We are entering an exciting new phase of development. We are seeking a Capacity Building Manager to lead the development and implementation of our organisation-wide funder plus approach -strengthening the support we offer beyond grant funding and helping to build a more connected, resilient and effective sector. This role will play a key part in ensuring our work delivers greater benefit for children, young people and communities across London. 

Benefits to working at the Childhood Trust include:

• Competitive holiday package including a day off for your birthday and the days between Christmas and New Year Off 

• Enhanced Maternity/Paternity Leave 

• Flexible working environment 

• Hybrid working, with the expectation of ideally one day a week, in our office in Victoria 

To read more about the responsibilities in the role, please read the attached Job description. 

Interviews will take place, in person at our office in Victoria, on Wednesday 15th April.

There when it matters

About the role:

The prospect research and pipeline management role will support high value fundraising across the Corporate, Trust and Community or Regional fundraising teams through prospect research, network mapping, lead qualification, and due diligence checks. This role will also manage the pipeline management process on our CRM ensuring the teams have access to dashboards tracking their donors across the stages of solicitation and be able to provide insight reports into how well we are moving prospects through the pipelines. This role will also be required to develop processes and ensure we are working within data protection and fundraising regulations and that our due diligence is tracked and auditable.

About you:

• Educated to degree level or with equivalent relevant work experience
• Familiarity with prospect research tools and the ability to identify and recommend the best tools to support our work using the budget as cost effectively as possible.
• Thorough working knowledge of GDPR as it relates to major donor fundraising and the Fundraising codes to practise.
• Experience of undertaking due diligence checks on prospective donors and of setting up and implementing policies and processes to ensure and demonstrate adherence to regulatory compliance.
• Excellent communication skills and the ability to build supportive and collaborative relationships with colleagues both across fundraising and the organisation including the ability to chair meetings and present data and insight.
• Experience of working on a variety of requests and ability to manage and prioritise workload whilst being responsive

Essential Criteria
• Previous experience of driving forward process improvements, implementing new processes or systems, and working with colleagues to embed such change.
• Skilled at using a relationship management database (or CRM) to track prospects through the solicitation process, produce dashboards and reports and glean insight from data.
• Experience of delivering prospect research activities to identify and qualify leads for fundraising teams across corporate, trust and major donor income streams.
• Working knowledge of high value income streams and what will support fundraisers in achieving income growth.
• Experience of providing relevant high quality and accurate research profiles with developed research skills and attention to detail
• Proven experience in identifying new high-value funding prospects from the database and other sources including major donors, corporate partners, and trusts.
• Proven ability to be proactive in network mapping securing new prospects or additional opportunities from existing networks e.g. see that a major donor is also a trustee of a grant giving trust or the CEO of a potential corporate partner.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.

Benefits
• Company pension scheme
• 27 days holiday - rising to 33 with length of service plus bank holidays
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
• Staff discount of 10% on new goods online
• Structured induction programme and learning and development opportunities.

For more of our employee benefits please visit our website.

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible.
We are particularly interested in increasing applications from the global majority, LGBTQIA+ and people with disabilities as they are currently underrepresented in our organisation.

If you want more than just a job, we want you.
Join the team and be there when it matters.

If you'd like to find out more about The Elephant Group, the work that we do, and this exciting new role, join us on 12th March at our live webinar (link in application pack). 

We’re on a mission to create fairer access to top universities and to transform how young people learn. As our Development and Delivery Lead, you will play a pivotal, leading role in shaping, delivering and growing our Meta Method programme and associated provisions.

This role is ideal for an experienced, confident educator, school support staff member, or outreach professional who thrives in front of large audiences and is ready to take ownership of high-impact delivery. You will lead the delivery of content both in person and (occasionally) online, working directly with schools, students and partners, and acting as a visible and credible ambassador for the organisation.

Alongside delivery, you will work closely with the CEO and Head of Development & Operations to develop, refine and evolve programme content, ensuring it remains engaging, pedagogically robust and responsive to the needs of schools and students. You will bring creativity, judgement and initiative, contributing to programme innovation and the organisation’s wider growth.

As a pivotal member of the Development and Operations team, you will take lead responsibility for the coordination and delivery of Meta Method and additional programmes, ensuring schools are well supported and delivery runs smoothly. You will also play an important role in growing demand for our work, leading conversations around additional programme sales, partnerships and future opportunities.

This is a unique opportunity for someone who wants to combine excellent delivery skills with strategic influence, and who is motivated by seeing their work translate directly into improved outcomes for young people. For the right person, the role offers real autonomy, visibility, and the chance to shape the future direction of an ambitious and values-driven organisation.

This is initially a 12-month contract, however we anticipate that the post will become permanent subject to adequate growth and funding. 

PLEASE NOTE WEBINAR WILL NOW BE ON FRIDAY 13TH MARCH AT MIDDAY