Insights jobs

Prostate Cancer Research – Individual Giving Manager

Location: Holborn, London. Hybrid working.

Salary: £43,000–£48,000 per annum, with a clear progression pathway.

Contract: Permanent, full-time hours.

Prostate Cancer Research is seeking a driven Individual Giving Manager to play a pivotal role in building and delivering a high-performing fundraising programme at a time of significant growth.

Prostate cancer is now the most common cancer in the UK. At Prostate Cancer Research (PCR), the focus is on accelerating better outcomes for patients, from funding pioneering research to shaping national screening policy. Individual Giving is central to this mission. With a rapidly expanding supporter base and increasing investment in growth, PCR is looking for someone who can help take this programme to the next level.

Working closely with the Head of Individual Giving and Legacies, this role will act as the operational lead for Individual Giving activity, translating strategic direction into effective, insight-led campaigns. The post-holder will take ownership of campaign planning and delivery across multiple channels, driving both acquisition and retention, ensuring activity is optimised for impact and return on investment.

​​​​​​​This role will lead the implementation of integrated campaigns across digital and offline channels, including social media, search, email, direct mail and telemarketing. It will also involve managing agency relationships and analysing performance data while continuously testing and refining approaches to maximise results. Alongside this, the Individual Giving Manager will play a key role in developing supporter journeys, creating compelling content and strengthening long-term supporter engagement.

​​​​​​​The successful candidate will have proven experience in Individual Giving, with a strong track record in delivering multi-channel campaigns across acquisition and retention. They will be confident managing agencies, working with digital platforms such as Meta and Google Ads and using data to inform decision-making. Strong communication, organisational and analytical skills are essential, alongside a proactive mindset and a desire to test, learn and innovate.

​​​​​This is an exciting opportunity for someone looking to step into a role where they can shape and grow an Individual Giving programme in a forward-thinking, life-saving charity.
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Please download our Candidate Pack for further information [PDF], which includes details on how to apply.

Closing date: Wednesday 13th May

Are you passionate about connecting young people with nature? Do you believe nature is for everyone? Do you genuinely want to make a difference?

Environmental Education School Support Officer
Salary: £25,985 per annum FTE (£12,992.50 per annum for 18.75 hours per week) + travel costs
Contract: Contract (fully funded until August 2027 with potential to extend)
Hours: Part time, 18.75 hours a week
Location: Based at WWT Slimbridge, GL2, with frequent travel to schools in the area

About The Role

We have a fantastic opportunity for someone with the drive, skills and experience to support schools taking part in Generation Wild, our nature connection programme for primary schools, children and families in disadvantaged areas. This ground-breaking project uses story, music, art, performance and puppetry to create a sense of magic and adventure, engaging a wide range of children irrespective of their background or ability.

You will be joining us at an exciting moment, as we launch in-person support for the first time - bringing an inspiring programme of nature‑connection activities to school grounds and local nature spaces.

70,000 children have already taken part in Generation Wild and together they’ve completed over 270,000 nature activities. Your work will help us reach even more young people and take this work to the next level.

Generation Wild has been running for five years and is currently fully funded until August 2027.

Join us as we inspire a new generation of nature lovers.

About Us

WWT is the UK’s leading wetland restoration charity. Our wetland centres engage a million visitors every year. Generation Wild forms an important part of our wider learning programmes which inspire over 55,000 learners per year.

About You

You will need:

• Teaching qualification (or equivalent) or substantial relevant experience
• Current driving license as the post holder will need to travel regularly to schools within a one-hour travel distance of WWT Slimbridge
• A passion for connecting young people and families with nature and to opening up nature for all, irrespective of background
• Experience of working with children (ideally either in a school or informal learning setting)
• Ability to design and deliver inspiring nature-connection activities for primary age children and their families
• Ability to coordinate and enthuse volunteers in support of your work
• Ability to use IT (particularly Word/PowerPoint/Excel) effectively in support of your work
• A good understanding of the way schools work and the pressures teachers currently face

About Us

We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

Why you’ll love working at WWT

• Wake up every day knowing your work is helping to restore wetlands, and our world
• Be surrounded and inspired by our team of passionate, dedicated people
• 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
• Free entry to all our wetland centres, including your family
• Free car parking and secure bike storage areas
• Colleague discount on shopping and memberships
• Cycle to work scheme
• Contributory pension scheme
• Life Assurance of three times your salary, for peace of mind for your loved ones
• Independent personal, workplace and financial advice from our Employee Assistance Programme

Further details

• This post will be based at our Slimbridge Wetland Centre but will require frequent travel to schools within a one-hour travel distance. Your travel costs for visits to schools will be reimbursed.
• This is initially a one-year contract but we are currently in talks with our funder with a view to extending both the Generation Wild programme and this post.
• Appointment to this position is subject to the successful candidate receiving an enhanced disclosure and barred list check (child).

We have a passion for engaging disadvantaged communities with nature and have a strong track record of working with young people from these areas. We would welcome applicants from a range of backgrounds. If this is a role that excites you, we want to hear from you.

Closing Date: Monday 11th May 2026

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

WWT is an equal opportunities employer and all applications will be considered solely on merit.

No agencies please.

Project Manager (Somerset Peatland Partnership)
Salary: £29,870 - £38,110 per annum
Contract type: Permanent
Working hours: Full time
Location: Callow Rock, Shipham Gorge, Cheddar BS27 3DQ (Opportunity for Hybrid Working).

Are you deeply knowledgeable about Somerset’s habitats, communities, peatland environments and wildlife, with the ability to turn that local understanding into impactful nature‑recovery projects? Are you an experienced project manager who can lead funding, partnerships and delivery to protect and restore peatlands for people, wildlife and the climate?

We are seeking an experienced Project Manager to lead the development, funding, and delivery of nature recovery projects across Somerset, with a primary focus on the Somerset Peatland Partnership during the first two years of the role.

In this role, you will:

• Lead end‑to‑end project delivery, including planning, budgeting, monitoring, reporting, and compliance
• Secure funding and manage grant‑funded projects in line with funder requirements
• Build and manage strong partnerships with local authorities, conservation organisations, contractors, and communities
• Coordinate and support the Somerset Peatland Partnership, helping to protect, preserve, and restore peatlands across the county
• Line‑manage project staff where required and promote best practice project management approaches

We are looking for someone with proven project management experience, strong financial and organisational skills, and the ability to work collaboratively across multiple stakeholders. Knowledge of conservation, land management, or environmental projects would be particularly valuable.

About Us

Somerset Wildlife Trust is a local independent charity and the only organisation uniquely focused on improving the natural environment of Somerset for the benefit of wildlife and people. We champion Somerset’s stunning, diverse, and important natural environment, making the case for nature to the public and politicians. We protect wildlife and lead the recovery of the environment by example, including on our nature reserves.

We offer some fantastic benefits including:

• 7% employer pension contribution
• Life assurance
• Annual professional institution subscription if applicable
• Payment of relevant licenses and tickets
• Flexible and agile working
• Wellbeing support – Employee Assistance Program, wellbeing champions
• Diversity networks through RSWT/TWT
• Paid volunteer days
• Continuous Professional Development opportunities
• 33 days of holiday (25 + bank holidays)

The opportunity to make a real and positive difference to nature, communities and the climate

Closing date: Thursday 14 May 2026

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Somerset Wildlife Trust has an Equality, Diversity and Inclusion Plan and is committed to continuing to improve the equality, diversity and inclusion of every aspect of our work; we know we need to engage with everyone to live our Values and achieve our goals. We welcome applications from everyone and are happy to discuss any accommodations or arrangements that would make the recruitment process better for you, and the working environment should you be employed.

No agencies please.

The Prince of Wales Hospice in Pontefract provides care for people with a life limiting illness and their loved ones - giving them comfort, dignity and personalised care. Their specialist palliative care, wellbeing support and practical help is there to support families every step of the way.  

“I’ve pinched some more time … The doctors are brilliant; they tell it how it is. But the care from them and the nurses, they just kept going, kept persisting with the antibiotics. I’ve still got cancer, but now I’ve pinched a bit more time. I’ve got lucky.” (patient)

 “We’ve had the time to find out and understand Mum’s wishes. We’ve gone from complete blind panic to feeling just a little more prepared.” (family of a patient)

The Prince of Wales Hospice help over 1,600 local people a year. Due to limited Government funding, income from donations are vital to continue providing their services, which are entirely free of charge to patients and their families.

This is a fantastic opportunity to join a passionate and ambitious team in a brand-new role. Are you an experienced fundraiser looking to lead and manage a small team? If so this could be the role for you!

The Role

As Senior Relationships Fundraiser you will manage a team of 3, including a Relationships Fundraiser (Individual Gifts), Relationship Fundraiser (Trusts and Major Donors) and a Fundraising Administrator.

You will report into the Fundraising Manager and be responsible for delivering income to target, in line with the fundraising strategy.

The main duties include:

• Work with the wider Income Generation and Marketing teams to develop a fundraising strategy, continually sharing insights, leads and opportunities to promote effective growth.
• Lead the development of income from trusts and foundations, major donors, regular givers, direct mail appeals, gifts in memory and gifts in wills.
• Hold regular, supportive 1:1 meetings and bi-annual performance reviews.
• Ensure all fundraising adheres to legislation and follows best practice.

The Person

We are looking for someone with proven experience in an income generation role. You will ideally have knowledge and understanding of donor motivations and high value fundraising principles. Experience in developing donor journeys, campaigns or funding proposals would also be desirable.

Exceptional communication and interpersonal skills are vital in this role, along with the ability to coach and lead a small team. Previous management experience would be advantageous but is not essential.

You must be experienced working to targets, budgeting, forecasting and financial reporting. As Senior Relationship Fundraiser you will inform key decisions, so the ability to analyse data to is essential.

Why Prince of Wales Hospice?

The Prince of Wales Hospice pride themselves on staff development and their compassionate, collaborative culture, which creates a positive working environment. The charities strong values contribute to the huge difference they make in the local community.

In their last staff survey the result showed:

• Over 97% of employees were satisfied with their job.
• Over 95% of employees enjoy working with the people in the organisation.
• ​Everyone felt proud to work for the hospice.
• Everyone enjoys the work they do in the hospice.

This role is permanent and is based in the hospice in Pontefract. If this sounds like the type of role and charity that could suit the next phase of your career, then please get in touch. To register your interest please apply here, or for more information contact Leanne or Jen at Charity Horizons.

Please note: If you would like to submit an application or express your interest in an alternative format, such as audio or video upload, please contact either Leanne or Jen who will be happy to advise on this. Also, please let us know if you require any adaptations for your initial engagement with us.

Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.

Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity, and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition, and pregnancy.

Role Purpose

The Salesforce Administrator delivers high‑quality configuration, development and support of the organisation’s Salesforce platform to ensure it effectively enables Trussell’s strategic and operational goals. The role designs and maintains CRM solutions, manages enhancements and supports users to adopt efficient, data‑led ways of working. By ensuring a stable, well‑governed and continuously improving Salesforce environment, the role strengthens organisational effectiveness and enhances decision‑making across teams.

This role is part of Trussell’s Knowledge Transformation (KT) Programme. The Knowledge Transformation programme is an enabling programme at the heart of Trussell’s strategy, focused on gathering, curating and sharing our collective knowledge so that it can be used effectively to drive our mission. It brings together our systems, data, insight, and ways of working to ensure that the right information is available to the right people at the right time. By strengthening our technology, improving data quality and access, and building confidence across teams and food banks to use insights effectively, KT enables more informed decision-making, stronger collaboration, and greater impact across all our programmes.

Key Responsibilities

· Design and delivery effective Salesforce solutions.  
Design and delivery effective Salesforce solutions by analysing user needs and translating them into Salesforce requirements and configurations to deliver reliable, user-centred solutions to improve workflows and system performance

· Co-ordinate CRM project delivery.  
Work with the internal and external stakeholders to manage multiple CRM change projects, co-ordinating requirements, testing and deployment to ensure timely, high-quality delivery

· Manage Issue resolution and enhancements.  
Work with external suppliers and internal teams to troubleshoot issues, deliver enhancements and oversee changes, ensuring solutions follow best practice and meet organisation needs,

· Enable and support Salesforce user adoption.
Enable and support user adoption of Salesforce by providing user support training and documentation to strengthen system understanding and ensure consistent, confident use of Salesforce across Trussell.

· Maintain and Improve Data Quality.  
Monitor data quality and proactively resolve issues, guiding teams to maintain accurate, consistent data that strengthens reporting and decision-making

· Drive continuous Salesforce Improvement.  
Continuously improve the Salesforce platform and ways of working by staying informed of Salesforce developments, identifying opportunities for improvement and to contribute to the ongoing enhancement of CRM processes and functionality

Person Specification

Core Knowledge

· Salesforce platform administration principles, including configuration, data management and security

· Salesforce Nonprofit Success Pack (NPSP) or Non-profit Cloud structure, objects and functionality

· CRM design principles, including process mapping, user experience and data governance

· Understanding of data quality, data protection and good information management practice

· Experience with third-party products such as Demand Tools, Click Deploy, Form Assembly, Own Backup, Apsona

Essential Skills

· Stakeholder management and the ability to influence and guide others to adopt best practice

· Ability to effectively communicate complex technical content to non-technical audiences.

· Strong analytical and problem-solving skills, with the ability to interpret requirements and translate them into technical

· Effective planning, organisation and prioritisation skills to deliver multiple tasks and projects in a multi-stakeholder environment

· Collaboration and teamwork with the ability to work across different internal and external teams and functions

· Ability to manage testing, documentation and change processes in a structured and consistent manner

Key Experience

· Experience delivering Salesforce configuration and administration in a professional setting

· Experience managing CRM-related projects or workstreams

· Experience working with complex CRM datasets including imports, updtes and data quality activities

· Experience collaborating with technical vendors or consultants to deliver enhancements or troubleshoot issues

Special Requirements

· Salesforce Certified Administrator/NPSP Certified.

​SUMMARY​

​Position Title: ​Head of Spacemaking and Operations

Level: Level 6

Pay: £40, 000 -46, 000 (FTE yearly)

Reports to: Director of Finance, HR and Operations

Location: Liberation centre Brixton, London (New office in Brixton)/ Remote working within the UK with at least 3 days’ work from our office (Mondays, Wednesdays and Thursdays)

Contract: Full time (40hrs/weekly), 2-year Fixed Term contract.

Start date: As soon as possible

Benefits: TAA laptop and phone, (employee assistance and health cash package including staff supervision, counselling, dental, optical care and more.)

The Advocacy Academy is an activist youth movement. We serve as the political home for grassroots youth organising and the catalyst for collective action. The lives of the young people we work alongside have been directly shaped by living in an unjust world, and we exist to turn their anger into action.​​

Young people are often the catalysts for major social change, from the Student Non-violent Coordinating Committee at the heart of the Civil Rights Movement, to the Soweto Uprising mobilising young people to resist the apartheid regime's education policies, to the Sunrise Movement redrawing the electoral map across America, and more recently encampments and protests across the world protesting the genocide in Palestine. How successfully they achieve real and lasting change depends on whether they are organised and whether they have the right strategy and tactics to be effective.​

We want youth organising to be enshrined in the UK for generations to come, and for young people to have tangible political power to influence national policy. That’s why we have launched two national coalitions, one around climate, and the other around gender. Each will train organisations across the country to become youth organisers and work together to bring 100 young people together to identify the strategy and tactics needed to achieve change. These young leaders will organise others and work collectively to build a campaign which shakes the status quo.​

We are now looking for a Head of Spacemaking & Operations who believes in this vision and can ensure that TAA’s Liberation Centre is safe, fully operational, and intentionally designed as a welcoming, accessible, and inclusive environment. This role bridges operational delivery and spatial experience, ensuring that the Centre not only functions effectively behind the scenes, but also reflects TAA’s values in how people experience, move through, and use the space. You will combine operational oversight, facilities management, and space experience design, working across teams to ensure the Centre is safe, compliant, efficient, accessible and welcoming for staff, young people, and the wider community. 

Before you skim the job description, please remember you don’t have to tick all the boxes to apply. We all experience a bit of imposter syndrome, including staff here at The Advocacy Academy. If this role pulls you in and you believe you could make a meaningful difference, we encourage you to apply or reach out to us to discuss further. We are especially interested in people who bring lived experiences, perspectives, and ways of working.​​

​AREAS OF RESPONSIBILITY​​​

​1.You will become a key member of the Finance, HR & Operations Team, including but not limited to:

• Supporting the Director of Finance, HR and Operations in maintaining and improving operational systems and processes
•  Supporting the delivery of the Liberation Centre strategy, working across teams to ensure the Centre provides a functional, welcoming, inclusive, and safe environment for staff, young people, and the wider community
• Building relationships across departments, understanding their needs, and communicating operational updates to the Director
• Ensure escalations to the Director of Finance, HR and Operations are timely, well-prepared, clearly articulated, and supported by relevant information to enable effective decision-making. ​

2.​You will ensure that your responsibilities run like well-oiled machines by supporting TAA’s facilities, ensuring the Liberation Centre operates safely, efficiently, and in full compliance with relevant regulations by:

• Acting as the main operational liaison for the Liberation Centre, including council, building management, and external contractors
• Managing relationships with facilities providers, maintenance contractors, cleaners, and IT vendors
• Overseeing health & safety compliance, including staff training, evacuation procedures, drills, and statutory checks
• Supporting the development and implementation of risk assessments (fire, general, wellbeing, incidents, remote work, etc.)
• Ensuring procurement, supplies, and stock levels are managed effectively and responsibly
• Coordinating first aiders and fire marshals as required
• Ensuring operational cost-efficiency across facilities and space-related services​

3.You will help shape the Liberation Centre as a purposeful, accessible, and welcoming environment by:

• Supporting the ongoing development of the Liberation Centre as a safe, inclusive, and values-aligned space
• Leading on accessibility improvements across the physical environment, ensuring equitable access for disabled community members
• Shaping improvements to layout, usability, and overall experience of the space
• Ensuring the space reflects TAA’s values of care, inclusion, and liberation in its physical design and use
• Working with internal teams to understand spatial needs and translating them into practical and experience-led improvements
• Supporting a positive, caring, and community-centred environment across all users of the space​

4.You will support reliable and secure operational infrastructure by:

• Acting as liaison for IT and facilities providers
• Supporting setup, maintenance, and improvement of workplace systems and equipment
• Ensuring infrastructure supports accessibility, inclusion, and ease of use
• Identifying improvements to systems that enhance operational efficiency and user experience
• Supporting secure onboarding and offboarding of staff from a systems and access perspective

​5.You will act as a key connector between operations and delivery teams by:

• Work with the Working closely with programmes, Organising & Campaigns, community, and communications teams to ensure smooth operational delivery
• Supporting logistics for events, residentials, camps, and programmes, including venue sourcing, bookings, and on-site coordination
• Providing operational and administrative support for space usage, scheduling, and bookings
• Supporting onboarding and offboarding processes from a space, systems, and logistics perspective
• Supporting new staff inductions and ensuring new starters are equipped to use the space effectively
• Supporting internal communication of operational updates across teams​

6.You will support the Director in embedding safety, wellbeing, and care into how the space is used and experienced by:

• ​Ensuring health & safety processes are embedded and consistently followed
• Coordinating safety training and maintaining up-to-date knowledge of regulations
• Supporting a culture of shared responsibility for safety within the Liberation Centre
• Working with the community team to ensure safety practices are values-aligned 
• Supporting emergency preparedness and incident response processes
• FMaintaining a safe and functional environment by ensuring the space is kept clear, organised, and free from unnecessary clutter or hazards.​

7.Culture, values and wider strategy and mission. Provide senior functional leadership for Spacemaking and Operations, ensuring delivery of organisational strategy through effective planning, coordination, and implementation across your area. Contribute to shaping organisational priorities through insight, delivery experience, and cross-departmental collaboration. To include but not limited to:

• Embodying and championing our commitment to social and economic justice, ensuring this is consistently reflected in organisational strategy, decision-making, delivery and partnerships
• Champion the organisation’s commitment to social and economic justice, ensuring this is embedded in the design and delivery of spacemaking and operational activity, and reflected in partnerships and ways of working within your remit.
• Act as a role model for organisational culture and values, setting expectations within your teams and supporting colleagues to apply these consistently in day-to-day practice.
• Work closely with leaders across the organisation to identify opportunities to improve organisational impact and efficiency, contributing operational insight to strategic planning and decision-making.
• Identify, assess and escalate risks related to operational delivery, organisational culture, and alignment with stated values and principles, ensuring timely mitigation within your area of responsibility.
• Lead and enable effective cross-departmental collaboration within your remit, ensuring teams are aligned, appropriately resourced, and working effectively towards shared organisational goals.
• Foster a culture of openness, care, accountability and continuous improvement within your area, contributing to wider organisational wellbeing practices.
• Take responsibility for your own ongoing leadership development, and actively support the development of others, building capability and leadership within the Spacemaking and Operations function.
• IEngage in organisational wellbeing practices by communicating needs appropriately, participating in feedback processes, and contributing constructively to living the TAA transformative culture​

8.Governance and Compliance

• Provide strategic leadership on governance and risk management within your portfolio, working in close partnership with the Finance, HR and Operations team.
• Lead and hold accountability for risk identification, analysis and mitigation, ensuring risks to strategic objectives are anticipated, escalated and managed effectively
• Maintain oversight of risk across your area, ensuring robust systems, controls and practices are in place and consistently applied
• Ensure strong organisational compliance with TAA policies and practices, taking responsibility for their effective implementation, continuous improvement and alignment with wider organisational standards
• ​You will support Programmes, Campaigns and Community Departments by ensuring that the operations, structures, processes, and practices align with and support TAA's campaigning and organising goals, activating new allies' goals, and community goals​

WHAT SUCCESS WILL LOOK ​

• The Liberation Centre runs smoothly, safely, and reliably day-to-day
• Staff and community members experience the space as welcoming, accessible, and well cared for
• Operational systems are efficient, compliant, and low-friction
• Space improvements are intentional, values-led, and responsive to user needs
• Teams can focus on delivery, supported by strong operational and spatial infrastructure​

A BIT ABOUT YOU​

• You are passionate about, and committed to, creating a more fair, just and equal world.
• You believe in the potential of young people to challenge the status quo and are dedicated to helping them become more powerful citizens.
• You’ve got a deep understanding of, and a personal relationship with, issues of social justice. From racism to the housing crisis to climate justice, you’ll be aware of how systemic injustice operates in our society, clued-up and well-informed on the big issues of our time, and committed to changing them.
• You’ll be comfortable managing a “to-do” list of competing priorities and balancing your workload to meet competing deadlines.
• You’re a sensitive and thoughtful relationship-builder who is interested in building a network of relationships to support the Advocacy Academy’s work. You’re a great listener, and remember people’s names, faces, and stories.
• You’re a confident written and verbal communicator, who is comfortable with tailoring communication to reach a diverse range of audiences and stakeholders.
• You’re proactive, organised, and eager to learn, whether that’s chatting with potential funders, researching new opportunities or collaborating with teammates.​

​IDEAL SKILLS & EXPERIENCE​

• 3-5+ years’ experience in operations management, ideally including leadership responsibility for teams, workflows, or service delivery.
• Comfortable operating as the senior operational lead on site when required, maintaining full delivery responsibility and ensuring clear communication and escalation pathways.
• Demonstrated experience in facilities management and/or IT systems coordination, with an understanding of how operational infrastructure supports organisational effectiveness.
• Working knowledge of operational tools and systems (e.g. Microsoft Excel / Google Sheets, Canva, and similar platforms), with willingness to learn and adapt to new systems as needed.
• Experience supporting or developing operational processes, with an interest in improving efficiency, clarity, and user experience across systems and teams. 
• Proven ability Experience working with diverse audiences and stakeholders, with an understanding of access needs and inclusive practice to manage multiple workstreams simultaneously, prioritise effectively, and maintain delivery in a fast-paced environment.
• Experience designing and delivering spaces, services, or operations with a strong understanding of access needs, ensuring inclusive and equitable participation.

This is an outline of the responsibilities and duties of the Head of Spacemaking & Operations role, it is not intended as an exhaustive list and may change from time to time to meet the changing needs of the Liberation Centre and our young people. Any changes will be made in consultation with the post holder.​

HOW TO APPLY​

​Candidates will be asked to provide a CV and a Cover Letter OR a supporting video application addressing the following questions (no more than 1000 words or 10 minutes for all questions).

• Tell us about a social justice issue that makes you angry and why it matters to you?
• Our Head of Spacemaking & Operations role entails working and building relationships with different stakeholders. Tell us about a time when you successfully cultivated a relationship with someone when working towards a shared goal - What did you do and what did you learn?
• Include anything else you would like us to know as we consider your candidacy for the​ Head of Spacemaking & Operations role.

In addition, please also provide information on your notice period and your availability for interview. You may also attach any other content that would be relevant for us to have in order to showcase interest and experience. The content can come in any form of media, including but not limited to - a mind map of ideas, a timeline or portfolio of your work, life or experiences; a recording; a Powerpoint or other form of presentation; a song, article, poem or other writing samples.​

DATES​

• Closing Date: The deadline for applications 8th June 2026 by 10am.
• First Round of Interviews: will be scheduled for w/c 15th June 2026 (Dates are subject to change).
• Second Round of Interviews: will be scheduled for w/c 29th June 2026 (Dates are subject to change).

Please be aware that we will be interviewing as we receive applications. The application date might be brought forward if we find the right person.​

A NOTE ON USING AI TOOLS IN YOUR APPLICATION​

We understand that AI tools like ChatGPT can be helpful when preparing an application, and you’re welcome to use them as a support. However, we’re most interested in hearing directly from you. Please ensure your application reflects your own voice, experiences, and perspective.

We value the unique insights, lived experiences, and ways of thinking that each candidate brings. These are what help us understand who you are and what you would bring to the role, and they are an important part of how we assess applications.

If you require any adjustments or support during the application process, please don’t hesitate to let us know. we’re committed to making our recruitment process as accessible and inclusive as possible.​​

NOTHING ABOUT US WITHOUT US​

​We aim to be representative of the community we are working with. We encourage applications from people of colour, those who identify as LGBTQIA, working class as well as disabled people, those living with mental health conditions, refugees and migrants. We welcome people from all identities who are made to feel marginalised.​

We’re not just committed to being an equal opportunity employer, we actively celebrate diversity in all its forms. Let us know if we can do anything to make the application or interview process more accessible. If you are invited to interview, we will at that point ask you for any accessibility requirements or preferences.​

As an employer we make all reasonable adjustments to support employees in their work if they are disabled or have a health condition. We support the Access to Work scheme which could provide you with financial support to get the help you need to do all tasks successfully. We are happy to facilitate Access to Work assessments and reclaims and would actively welcome applicants who would need this in order to do the job.​

All staff who work on our programme must have, prior to starting work, a returned satisfactory enhanced Disclosure and Barring Service (DBS) dated no earlier than 1st January 2021. The Advocacy Academy will assist the application for, and pay for the processing of, a new DBS for staff members where required.​

We welcome applications from people with convictions. Please disclose in your applications if you have any convictions, cautions, reprimand or final warnings that are not "protected" (as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). We consider each person on their own merits, taking into account all the circumstances.

​

The Kids Network is looking for an Executive Director to support the Fundraising, Finance and Operations of the charity for an interim period. 

• Contract: Fixed 12-14-month contract depending on availability for start date – Full time 35 hours per week 

• Salary: £60,000 per annum 

• Location: London Victoria/ Hybrid 

• Some evening and weekend work may be required, which can be claimed as TOIL 

• Reporting to the CEO 

• Line Management of 3x staff

About the Charity 

A rare opportunity to lead a values-driven children's charity through an exciting chapter of its story. 

The Kids Network is a growing charity with an ambitious five-year strategy and a decade of impact behind us. We connect children facing adversity with caring mentors from their own communities, creating relationships that change trajectories. In 2027 we celebrate our 10th anniversary and this role sits right at the heart of that milestone. 

We're a small, high-performing team of 16 who care deeply about the children and families we serve. We work hard, we learn constantly, and we look after each other. Now, while our Managing Director is on maternity leave, we're looking for an exceptional interim leader to hold the organisation steady and help it thrive. 

About the role: 

As Interim Executive Director, you'll be deputy to the CEO and a core member of our Senior Leadership Team. You'll hold the big picture: strategy, governance, finance, and fundraising, whilst also being across our operations and being present and part of the day-to-day. From Board engagement and risk management to leading our impact report and driving our plans for our 10th anniversary event, no two weeks will look the same. 

You'll lead and line-manage talented team members across fundraising, school partnerships, and operations. You'll be the steady hand that keeps our income pipeline strong and our systems running smoothly. 

This role would suit you if, you're a leader who balances strategic thinking with being genuinely hands-on. You stay calm under pressure, make clear decisions when they're needed, and take people with you rather than leaving them behind. 

Mission matters to you. Working to improve the lives of underserved children is something you care about, not just a role you're filling. You'll champion our values, model our culture and behaviours, and bring the team with you in doing the same. 

You're well-suited to the interim context. You’re able to build trust quickly, make an impact from day one, and build on what's already working well. You're comfortable with a varied workload and have the experience to make good decisions for the benefit of the children we work with. 

Benefits: 

• Flexible working arrangements (mostly working from home, with approximately one-two days a week working from the office)   

• Option for 2 Me days   

• 25 days annual leave entitlement

• Option to swap bank holidays for other religious holidays  

• Team Socials  

• Birthdays off  

• Working in a value led organisation, where we see and share the impact we have on children every day 

Responsibilities 

Strategy & Leadership 

• Provide executive leadership to the organisation, fostering a high-performance, inclusive and values-led culture aligned with the charity’s mission. 

• Lead, support, and develop the Senior Leadership Team and Fundraising and Schools Partnership leaders, ensuring consistent performance and accountability. 

• Inspire and motivate staff, promoting engagement, foster a learning culture, create ownership, and commitment to organisational goals. 

• Work with the CEO, Board, and Senior Leadership Team to shape and deliver the charity’s third year of its five-year strategy, ensuring alignment with the funding landscape and the evolving needs of children and communities. 

• Deputise for the CEO when required, including Board engagement, strategic decision-making, and external representation. 

• Act as an ambassador for TKN, promoting its work and campaigns to engage, influence, and collaborate with key stakeholders. 

Governance & Operations:

• Lead the Operations function. Manage the Systems and Operations Officer to ensure our robust systems and operations continue to run effectively at a high quality and enable the charity to achieve its stated goals. 

• Provide executive oversight of HR, demonstrating knowledge of HR compliance and law, supporting with serious HR matters and providing leadership support on people matters, performance management and staff development.

• Oversee the use of key technology platforms, ensuring that the charity is operating in the most efficient way, in accordance with UK GDPR and promoting data hygiene and security and supporting the Operations officer to develop guides and standard operating procedures 

• Hold executive accountability for organisational compliance, risk management, and operational integrity. Act as the lead for the charity in the event of a serious data or H&S incident. 

• Lead the organisational risk register and risk management, ensuring risks are proactively identified, mitigated, managed and communicated to our board of Trustees and the CEO 

• Maintain awareness of relevant policy, legislative, regulatory, and sector developments, ensuring organisational readiness and compliance. 

• Work closely with the CEO and chair of the Resource Committee to set the agenda and plan for papers for this committee (3 times a year). 

• Act as the key contact with the landlord and the charity’s IT contractors, as and when required 

Income Generation, Partnerships and Communication:

• Oversee the coordination and delivery of key fundraising activities, supporting the organisation’s income generation through strategic oversight and targeted input where required. Lead and line manage the Fundraising and Development Lead.

• Play a key role in planning and delivering the 10-year anniversary event in May 2027. 

• Develop, manage, and strengthen high-level strategic funder relationships and networks, building a strong pipeline of partnerships to support income targets.

• Lead and line manage the Schools and Partnerships Lead to achieve ambitious school targets and secure positive partnerships with schools

• Utilise the organisation’s data systems to identify relevant insights and stories, leading the development of the 2026 Impact Report. 

• Work with the external Marketing Provider and Schools and Partnerships Lead to deliver the organisation’s communications strategy to maintain a strong digital and online presence 

Finance & Sustainability 

• Hold accountability for the operational delivery and financial sustainability of the charity. 

• Work closely with the CEO and external Financial Service Provider to develop organisational budgets, support with the annual independent examiner and ensure effective financial planning, management, and oversight. 

• Ensure financial performance, risks, and forecasts are clearly and appropriately communicated to the CEO, Board. 

• Support income sustainability by aligning delivery with funding strategy and identifying opportunities for growth and partnership. 

• Act as main liaison between the charity and the Financial Service Provider, ensuring that both the charity and contractor adhere to the organisation's financial procedures 

Personal Specification 

Strategic Leadership & Drive 

• Proven senior leadership experience at director level or equivalent in the charity, public, or social sector, including leading teams and engaging boards. 

Organisational governance 

• Financial acumen; comfortable owning budgets, managing forecasts, approving payments and communicating financial health clearly to the board. 

• Sound knowledge of charity governance, HR, GDPR, risk management, and regulatory compliance. 

• Excellent organisational & project management skills 

Vision, stakeholder engagement and influence 

• Experience cultivating strategic partnerships with schools, funders, and external stakeholders. 

• A track record of building funder relationships and driving income generation, with confidence overseeing fundraising strategy and pipelines. 

• Advanced communication skills, someone who can represent the organisation externally with credibility and warmth. 

Change Management & Adaptability 

• Experience in an interim/ short term role 

• Strong people management skills, with a warm and accountable approach to developing and supporting others. 

Desirable:  

• Experience working directly with school and corporate partnerships 

• Experience using Salesforce.  

• Experience working with trustees

How to apply & Dates 

To apply please submit a CV and a covering letter through Charity Jobs, ensuring the cover letter is no more than 2 pages.

The ideal start date is August 2026 

The interview process and dates will be: 

• Rolling initial conversations as and when suitable candidates apply 

• First formal interviews (online) 27th May 

• Final interviews & presentation (in person) 2nd June

Due to the size of the Charity, we are unable to respond to all applications, therefore if you do not hear from us to arrange an interview you have not been successful with your application.  

The Kids Network is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful applicant will be required to apply for an enhanced DBS check.  

Safeguarding commitment   

The Kids Network is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. The successful applicant will be required to go through our safer recruitment processes, including an enhanced DBS check.   

Equity commitment      

The Kids Network values diversity and inclusion and we have worked to create an application process that is as accessible as possible, however we still recognise that there is maybe more we can do especially for applicants who are minoritised in society, have specific accessibility needs and/or experience discrimination.    

 If this is the case we are both happy and open to discussing better ways to support your candidacy and make this application process as equitable as possible for you.    

 We are a diverse organisation and welcome everyone but it is important to note that the intersections of your identity will not increase or affect the amount of labour you are asked to do. If you wish to draw on your own lived experiences that will be both encouraged and supported but it is not nor ever will be a prerequisite of this role.   

You can find out more about our commitment to anti-oppression on our website.  

Finance Business Partner
Reference: APR20260381
Location: Flexible in UK - However this role will include travel in the UK to meetings and to UKHQ in Sandy, Bedfordshire.
Contract: 12 months, Fixed-Term
Hours: Full-Time, 37.5 hours per week
Salary: £45,644.00 - £48,732.00 Per Annum
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave

The RSPB is one of the UK’s most respected conservation charities for the conservation of birds and nature. As an RSPB employee, you will be helping to save nature every time you come to work. If you have a passion for nature and conservation this could be your ideal role, there’s never been a more important time to protect our wildlife and wild places.

We are seeking an excellent qualified accountant to join our Financial Planning and Reporting team, as a Finance Business Partner, supporting colleagues in the UK Countries Directorate more specifically for Scotland, Wales, and Northern Ireland (though you do not need to live in any of those locations). This is a key role working directly with our conservation delivery and our reserves network areas, all with individual characteristics and skills requirements.

What's the role about?

As a Finance Business Partner you will work proactively with senior colleagues to provide an added-value service of financial support to our UK Countries Directorate. In addition to a strong management accounting background, you will understand the difference that can be made through strong business partnering relationships and be confident in building those relationships. You will gain the respect and confidence of the colleagues you support through strong communication skills (written and oral) and your ability to constructively challenge ideas and plans. You will add value through gaining an intimate understanding of the Directorate that you partner, together with contributing to business performance and the requirements of the finance function with the charity's need.

You will be a fully qualified accountant with up-to-date technical knowledge and a desire to progress in your profession. We will want the successful candidate to influence change and use their skill set to further drive the organisation's objectives forward. You will also be comfortable working under pressure, to tight deadlines, and interacting with people at all levels within the RSPB.

Essential skills, knowledge and experience:

• Fully qualified accountant (ICAEW, ACCA, ICAS, CIMA, or equivalent professional body)
• Sound knowledge of technical accounting legislation
• Ability to act as a critical-friend to senior management balancing challenge and support. Develop effective working relationships that influence and challenge senior management teams, so that the role of the Finance Business Partner is an integral and valued part of the organisation
• Ability to influence decision makers through sound logic, diplomacy and assertiveness, with the ability to convey appropriate financial messages to various audiences
• Ability to evaluate incomplete and complex financial information, to develop and consider a range of possible options and make a judgement as to the recommended course of action
• Excellent communication (written and oral), coaching, mentoring, presentation and training skills
• Ability to ascertain financial trends and calculate the impact of them on the organisation under various scenarios
• Working in cross-functional teams to provide transformational advice on new initiatives, investment appraisals/organisational restructures/matters of risk and control design effective mitigation strategies, in order to support effective decision making
• Build capability and knowledge in managers so that they can effectively manage their budgets through effective financial information, support and advice
• Working with the all finance teams, to implement new Finance initiatives, ensuring the highest level of customer service and procedures are continuously reviewed so that the service is business focused in the delivery of objectives with an expert knowledge of your client area.

Desirable skills, knowledge and experience:

• Experience of forecasting and planning in a dynamic environment
• Experience of delivering transformation change
• Delivery of coaching and training of financial matters to non financial colleagues
• Experience of annual accounts preparation
• Knowledge of charity finance matters.

Additional information:

The role is a hybrid position that will require travel in the UK including to the UKHQ Finance Department in Sandy Bedfordshire, and to attend meetings in the support of your team, department and directorate.

This is a 12 month Fixed-Term role for 37.5 hours per week.

The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.

Closing date: 23:59, Sunday, 24th May 2026
We will be reviewing applications and conducting interviews on an ongoing basis throughout the advertising period.
N.B. We reserve the right to close the advertisement early should a suitable candidate be found.

Interested?

If you would like to apply and find out more about this position, please click the apply button to be directed to our website. 

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

As part of this application, you will be asked to provide a copy of your CV and complete an application form where you will have the opportunity to tell us how you meet the criteria set above. If you wish to provide a cover letter with your application, please include this at the end of your CV document upload.

Contact us to discuss any additional support you may need to complete your application.

No agencies please.

Senior Project Manager - Nature South West
Reference: APR20269784
Location: Flexible (within the area covered by Nature South West). The post holder must have the ability to travel throughout the South West where necessary.
Contract: 24 Months Fixed Term
Hours: Full-Time, 37.5 hours per week
Salary: £40,381.00 - £43,113.00 Per Annum
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave

Do you have a passion for saving nature in the South West of England? This is a fantastic opportunity to lead the next phase of Nature South West (NSW)-a bold regional initiative accelerating large-scale nature recovery through collaboration, technical support, and investment readiness.

Hosted by the RSPB, and funded by The National Lottery Heritage Fund, the Project Manager will coordinate partners, manage the creation of investable propositions, engage with funders, oversee communications and events, and secure further funding. The ideal candidate will have experience in green finance, nature recovery policy, and multi-stakeholder project delivery. Due to the breadth of the work, the job will be exciting and varied, with a real opportunity to make a big difference to nature.

About Nature South West

The South West of England is rich in natural resources and has the potential to lead the UK in green technologies and nature-based solutions. Its economy is deeply intertwined with the health of its ecosystems, supporting industries like agriculture, tourism, fishing, and renewable energy.

However, the region is under significant pressure from the climate and biodiversity crises, which threaten both its environment and economy. Nature is often overlooked in financial decision-making, and restoration efforts are typically short-term and underfunded.

Nature South West (NSW) has emerged to fill this critical gap. Acting as a regional bridge between local delivery partners and large-scale funders, NSW will bring together expertise and project opportunities to define shared priorities for nature recovery. These priorities will be shaped into investible propositions that meet environmental, economic, and social needs, enabling projects to attract broader and more sustained funding.

NSW is initially focusing on two of the South West’s most vital natural systems: rivers and wetlands, and coastal and marine habitats. These landscapes are not only rich in biodiversity but also critical to the region’s resilience-supporting clean water, carbon storage, flood protection, and local livelihoods. By convening partners, sharing expertise, and championing investible nature recovery opportunities, NSW is positioning the South West as a national leader in nature-based solutions and unlocking new pathways for public and private investment.

Key areas of work will include:

• Responsibility for all aspects of project coordination and delivery of the Nature South West Project Plan, activities and outputs.
• Manage the project budget ensuring that necessary changes are escalated and approved.
• Engaging with stakeholders
• Identify, record, manage and communicate risks and issues, putting in place appropriate contingency actions where required.
• Managing the procurement and contractor tendering process for evaluation, website design/delivery and green finance specialist.
• Managing and overseeing consultants & contractors.
• Reporting and claiming - produce the relevant project documentation to meet the requirements of the RSPB, The National Lottery Heritage Fund, our partners and other funders.

What we need from you:

We’re seeking a dynamic and adaptable individual who can lead a complex programme with confidence and clarity.

Essential skills and experience:

• Energy, enthusiasm, and adaptability to deliver a multi-faceted programme on time and on budget
• Experience in project management, event coordination, and/or communications
• Proven ability to work independently and take initiative
• Experience delivering large-scale, complex projects or programmes
• Knowledge of green finance, particularly in securing blended finance for large-scale environmental projects with co-benefits
• Experience with procurement, tendering, and contractor management
• Understanding of nature recovery priorities in policy and legislation, and how they apply in the South West
• Ability to work with a wide range of stakeholders to deliver complex projects; knowledge of South West partners is desirable
• Experience writing business cases or funding bids, and overseeing project delivery and reporting
• Excellent communication skills and a well-organised approach to work

Additional Information

• This is a 24-month Full-Time role for 37.5 hours per week which is funded through the National Lottery Heritage Fund as part of the Nature South West programme.
• Reports to: The RSPB, with operational guidance provided by the Nature South West Board, comprising representatives of Natural England, the Environment Agency, National Trust, Blackdown Hills National landscape, NFU, Devon Wildlife Trust, Cornwall and Isles of Scilly Local Nature Partnership.

Closing date: 23:59, Monday 11th May 2026

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.

No agencies please.

There when it matters

Sue Ryder is looking for a Digital Fundraising Manager to lead the planning and delivery of innovative digital fundraising activities that grow our supporter base and maximise income.

In this new role, you will develop and optimise multichannel fundraising campaigns across digital platforms while embedding a culture of test, learn and continuous optimisation. Working extensively with colleagues in both our fundraising and digital teams, you will ensure digital channels effectively engage supporters and drive donations.
You will also play a key role in developing a data-led approach to supporter engagement, helping shape how audiences are identified, nurtured and converted into long-term supporters as you collaborate with our data and marketing teams.

Reporting to the Head of Digital, this is an exciting opportunity for an experienced digital fundraising professional to make a measurable impact across campaigns that reach and inspire supporters.

About you:

• Strong communication, relationship, negotiating and influencing skills.
• Experience working with CMS (Wagtail preferable) and a good understanding of donations platforms (iRaiser and Access preferable).
• Knowledge of budgets and experience in reporting financial/KPI performance against targets
• Proven research and analytical skills, with the ability to manipulate data and present data in both statistical and written formats.
• Experience of managing and working with agencies setting up and monitoring SLA’s and experience in staff management duties.
• Ability to assess skill needs and train colleagues in digital fundraising best practice

Essential Criteria

• Project and stakeholder management. Experience in managing parallel workstreams, multiple priorities, and complex stakeholder relationships
• Demonstrable experience of developing digital fundraising strategies and implementation plans to meet targets and KPIs in a role with substantial responsibility for driving supporter growth using a variety of digital channels.
• A proven track record of planning and delivering multichannel digital fundraising campaigns within the charity or not-for-profit sector, including but not limited, to activity across paid social media (Meta, TikTok), email, PPC, display and emerging channels. Experience using GA4 and Google Tag Manager, as well as other native platform analytical tools for tracking, reporting and assisting optimisation.
• Proven knowledge and use of digital marketing tools, including email marketing and automation platforms (DotDigital would be advantageous).
• Demonstratable experience of developing paid social media campaign tracking and an understanding of the changing landscape in social media i.e. current Meta restrictions

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.

We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications.

Closing date: 12th May
Interviews: TBC

Competitive Benefits Package
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
- Company pension scheme
- Staff discount with thousands of retailers
- Refer a Friend scheme - £250 payment
- Enhanced maternity, paternity and adoption pay
- Enhanced sick pay
- Electric Vehicle Scheme
- Healthcare Cash plan, to claim back costs of routine healthcare
- Death in Service benefit
- Staff discount of 10% on new goods online
- Structured induction programme and learning and development opportunities.
- Access to Employee support programme
- and lots more. Please visit our careers website for the full list.

If you want more than just a job, we want you.
Join the team and be there when it matters.

Our commitment to equity, diversity and inclusion

At Sue Ryder, we recognise that a diverse workforce allows us to provide the best care and support. We are committed to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination.

We welcome applications from people from Black, Asian and Minority Ethnic communities, LGBTQ+ individuals, those from lower socio-economic backgrounds, and those living with disabilities.

As a Disability Confident Committed employer, we’re proud to support the ‘Offer an Interview’ scheme. This means we will offer an interview to all disabled applicants who best meet the minimum essential criteria for the role.

We use inclusive recruitment practices including sharing interview themes or questions in advance, offering remote interviews where needed, and other accessibility support.

Once in post you’ll have access to staff and volunteer networks for LGBTQ+ colleagues, ethnic diversity and equity, people with disabilities, and women and non-binary individuals, plus an Inclusion Passport to record and carry your workplace adjustments.

Join us in creating a culture where everyone feels respected, valued, and able to thriveThere when it matters

 

​SUMMARY​

​Position Title: Head of Programmes (CMDP) Mat-Cover

Level: Level 6

Salary: £40, 000 - 46, 000 (FTE yearly) 

Reports to: Director of Programmes and Partnerships

Location: The Liberation centre Brixton, London (New office in Brixton)/ Remote working within the UK with at least 2 days’ work from our office (Pro rata for part time)

Contract: Fulltime (40hrs/weekly), fixed-term maternity cover contract for 1 year with potential for Part time (e.g., 32hrs/weekly) extension subject to funding.

Hours: TAA has flexible working hours, with some expected evenings (e.g. one 9pm finish once every two weeks) and weekends due to the nature of the role. All extra hours are reimbursed as Time off in Lieu (TOIL).

Start date: As soon as possible(potentially June with consideration for notice period)

Benefits:  TAA laptop (employee assistance and health cash package including staff supervision, counselling, dental, optical care and more.).​

The Advocacy Academy is an activist youth movement. We serve as the political home for grassroots youth organising and the catalyst for collective action. The lives of the young people we work alongside have been directly shaped by living in an unjust world, and we exist to turn their anger into action.

Young people are often the catalysts for major social change, from the Student Non-violent Coordinating Committee at the heart of the Civil Rights Movement, to the Soweto Uprising mobilising young people to resist the apartheid regime's education policies, to the Sunrise Movement redrawing the electoral map across America, and more recently encampments and protests across the world protesting the genocide in Palestine. How successfully they achieve real and lasting change depends on whether they are organised and whether they have the right strategy and tactics to be effective.​

We want youth organising to be enshrined in the UK for generations to come, and for young people to have tangible political power to influence national policy. That’s why we have launched two national coalitions, one around climate, and the other around gender. Each will train organisations across the country to become youth organisers and work together to bring 100 young people together to identify the strategy and tactics needed to achieve change. These young leaders will organise others and work collectively to build a campaign which shakes the status quo.​

We want youth organising to be enshrined in the UK for generations to come, and for young people to have tangible political power to influence national policy. That’s why we have launched two national coalitions, one around climate, and the other around gender. Each will train organisations across the country to become youth organisers, and work together to bring 100 young people together to identify the strategy and tactics needed to achieve change. These young leaders will organise others and work collectively to build a campaign which shakes the status quo.​

We are looking for a Head of Programmes who believes in this vision and is capable of building the leadership of young people that enables them to turn the resources they have into the power they need to make the change they want. It will be your job to help grow the Changemaker Development programme, train and organise Changemakers, create magic and spark the hope for something more! If this excites you, then please apply.

Before you skim the job description, please remember you don’t have to tick all the boxes for each role to apply. Charity experience is not a requirement! We all experience a bit of imposter syndrome, including the staff here at The Advocacy Academy. Let’s name it for what it is - a manifestation of the oppression many of us face on a day to day.​If this role pulls you and you believe you could make a difference, then apply anyway or reach out to us to discuss more!​​

​AREAS OF RESPONSIBILITY​​​

​1.You will be responsible for the Changemaker Development Programme (CMDP) including but limited to:

• Working with the Associate Director of Programmes and Associate Director of Partnerships to coordinate programmes planning and delivery timelines for CMDP.
• Managing cross programmatic projects to standardise processes and practices in the Programmes Department
• Designing and developing the recruitment process for Alumni to join the CMDP and create a targeted recruitment strategy to grow the Alumni Changemaker pool
• Managing the monitoring and evaluation of the programme including quantitative and qualitative data, and facilitate the process of ongoing learning being integrated into the programme
• Working with Programmes Leadership Team to coordinate and deliver a holistic safeguarding, wellbeing and pastoral care strategy across TAA’s work with young people
• Responsible for holding the CMDP budget and ensuring that it is managed and spent in accordance with TAA expenses procedure e.g. signing off expenses up to £1,000 expenditure and escalating to Director of Programmes and Partnerships for amounts exceeding this.

2.​You will be accountable for the learning design and delivery to include but not limited:

• Leading the design of the CMDP curriculum to agreed TAA standards engaging key stakeholders, e.g. alumni, programmes team, external partners 
• Supporting Alumni Changemakers to design, deliver and facilitate social justice workshops in line with established pedagogical approaches at TAA.
• Leading the development of learning journeys for Alumni Changemakers.
• Working during school holidays for camps, and in the evenings to accommodate school hours, which may include regular evening work and unsocial hours during programme delivery.​

3.You will be the port of call for the Changemakers and Community Organisers who will help run the programme, and a regular and trusted individual whom the young people know and can connect with. To include but not limited to:

• You will support the Changemakers in co-creating this space with young people in the community and helping them identify ways to bring participants along into the membership.
• You will be managing the Changemakers who are delivering the programme - and updating both the Community Director and Director of Programmes and Partnerships on their progress and development. 
• You will hold the budget for the programme - keeping track of expenses and thinking through ways to keep costs down. 
• You will ensure that you provide accurate and timely financial information to the budget lead for your work and to the Finance, HR & Operations team
• You will be responsible for holding relationships with Alumni Changemakers and holding the relational culture of the CMDP to ensure we have a brilliant atmosphere for learning, nurturing and growth for Alumni Changemakers, including but not limited to:
• Taking responsibility for the pastoral care of Alumni Changemakers on placement including building the pastoral care approach with the Programmes Leadership Team.
• Taking responsibility for building and nurturing key relationships with fellow social justice activists, organisers and educators in the sector who can support, challenge and inspire our Alumni Changemakers.
• Representing TAA at any applicable events, in the press and in activist circles 
• ​Building and nurturing relationships with alumni/members.​

4.You will be accountable for the learning design and development of the Leadership Development Framework. To include but not limited to:

• Designing and developing a cohesive, high-quality curriculum aligned to TAA’s strategic goals and organisational values
• Establishing and embedding a clear pedagogical approach that underpins all delivery and supports effective facilitation
• Creating structured learning journeys that support the progression and development of young people as leaders
• Developing and maintaining facilitator guides, resources and tools to ensure consistency and quality across delivery
• Working with staff and members to ensure curriculum and pedagogy are effectively understood and implemented
• Reviewing delivery, gathering feedback and insights from members, and iterating on the curriculum and approach to continuously improve quality and impact​

5.You will ensure that your programmatic activities are managed as well-oiled machines through pulling in the right people at the right time and ensuring that key milestones are met:

• Responsible for ensuring effective departmental administration including delegating key administrative tasks to relevant staff
• You will be working with the Director of Programme and Partnerships, Director of Community, the Safeguarding and Wellbeing Team and others to think about the safety, safeguarding, and wellbeing needs of the young people participating in the programme and beyond. 
  • You will ensure safeguarding and Health and Safety standards are met across the programmes team and other critical policies and practices within the organisation, working proactively with relevant leads to understand requirements and operationalise effectively
  • You will contribute towards risk management standards and ensure Health and Safety standards are met across programmatic and community team
  • You will be responsible for managing and overseeing a suite of behind-the-scenes systems, databases and resources which comply with UKGDPR, safeguarding and other legal requirements.
• You will be responsible for overseeing the logistics of the CMDP including the organisation and coordination of venues, food, travel, staff and risk assessments, individual care plans etc.
• Work closely with the development team to align work with fundraising targets and support them in identifying and securing appropriate fundraising opportunities
• You will be committed to learning, monitoring outcomes, and holding us accountable to ourselves, our communities, funders, allies and donors. This includes shaping thoughtful MEAL practices and developing systems that go beyond compliance, enabling genuine learning and innovation while respecting the integrity and privacy of the young people in the programme.​

6.Culture, values and wider strategy and mission. Provide senior accountability within your remit for ensuring the delivery of our strategic objectives by embedding our vision, mission, strategy, ideology and cultural values across your area and the wider organisation. Play a central role in shaping organisational direction and leading cross-departmental priorities and initiatives. To include but not limited to:

• Embodying and championing our commitment to social and economic justice, ensuring this is consistently reflected in organisational strategy, decision-making, delivery and partnerships
• Acting as a champion of organisational culture and values, setting the standard across teams and holding others to account in upholding these in practice
• Leading on identifying and driving opportunities that strengthen organisational impact, working closely with your senior leadership, including the Director of Finance, HR and Ops, and contributing to high-level strategic direction
• Holding ultimate responsibility for identifying, assessing and addressing risks to our integrity, authenticity and alignment with our ideology and culture, taking decisive and timely action within your area of responsibility
• Enabling and leading effective cross-departmental collaboration within your remit, ensuring teams are aligned, appropriately resourced and working cohesively towards shared goals
• Shaping and modelling a culture of openness, care and accountability, contributing to organisational wellbeing approaches and supporting leaders across the organisation to do the same
• Taking ownership of your continued leadership development, while also actively supporting the development of others and building leadership capacity within your area
• Taking responsibility for communicating your own wellbeing and needs and providing feedback on TAA wellbeing initiatives to your line manager, and contribute to living the TAA transformative culture​

7.Governance and Compliance

• Provide strategic leadership on governance and risk management within your portfolio, working in close partnership with the Finance, HR and Operations team.
• Lead and hold accountability for risk identification, analysis and mitigation, ensuring risks to strategic objectives are anticipated, escalated and managed effectively
• Maintain oversight of risk across your area, ensuring robust systems, controls and practices are in place and consistently applied
• Ensure strong organisational compliance with TAA policies and practices, taking responsibility for their effective implementation, continuous improvement and alignment with wider organisational standards
• You will support Campaigns and Community Departments by ensuring that the operations, structures, processes, and practices within CMDP and Open Access align with and support TAA's campaigning and organising goals, activating new allies' goals, and community goals​

A BIT ABOUT YOU​

• You are passionate about, and committed to, creating a more fair, just and equal world.
• You believe in the potential of young people to challenge the status quo and are dedicated to helping them become more powerful citizens.
• You’ve got a deep understanding of, and a personal relationship with, issues of social justice. From racism to the housing crisis to climate justice, you’ll be aware of how systemic injustice operates in our society, clued-up and well-informed on the big issues of our time and committed to changing them.
• You’ll be comfortable managing a “to-do” list of competing priorities and balancing your workload to meet competing deadlines.
• You’re a sensitive and thoughtful relationship-builder who is interested in building a network of relationships to support the Advocacy Academy’s work. You’re a great listener, and remember people’s names, faces, and stories.
• You’re a confident written and verbal communicator, who is comfortable with tailoring communication to reach a diverse range of audiences and stakeholders.
• You’re proactive, organised, and eager to learn, whether that’s chatting with potential funders, researching new opportunities or collaborating with teammates.​

​IDEAL SKILLS & EXPERIENCE​

• At least 5 years of experience in programmes delivery on issues of social justice working with young people and/or 
• At least 5 years of experience in supporting others to grow in confidence and capability to develop and deliver organising or campaign efforts, including leading and managing groups such as mentors, interns and young people
• Detail oriented
• Strong written and verbal communication skills
• Experience in identifying challenges within programmes and using insight, feedback and data to iterate and continuously improve delivery
• Detail oriented
• Strong written and verbal communication skills
• Experience working with different audiences or types of stakeholders 
• Strong project management and experience working collaboratively across teams both in person and online
• Excellent organisational skills with confidence managing multiple tasks at the same time/ balancing multiple priorities to meet deadlines
• Experience with our existing systems e.g., Gmail/ Google Doc/ Google Sheets/ Canva/ Slack
• Confidence working in a fast-paced environment

This is an outline of the responsibilities and duties of the Head of Programmes role; it is not intended as an exhaustive list and may change from time to time to meet the changing needs of the Liberation Centre and our young people. Any changes will be made in consultation with the post holder.

HOW TO APPLY​

Candidates will be asked to provide a CV and a Cover Letter OR a supporting video application addressing the following questions (no more than 1000 words or 10 minutes for all questions).​

• ​Tell us about a social justice issue that makes you angry and why it matters to you?
• ​Our Head of Programmes will train Changemakers (young people) to become confident leaders and organisers. Tell us about a training programme you were part of, what it achieved, what it didn’t, your role in that effort and any reflections you have about being part of it?
• ​Our Head of Programmes will support people to act on their developing political interests. Tell us about a time when you helped someone learn and develop their capacity to make change in the world?
• ​Include anything else you would like us to know as we consider your candidacy for the Head of Programmes role.

In addition, please also provide information on your notice period and your availability for interview. You may also attach any other content that would be relevant for us to have in order to showcase interest and experience. The content can come in any form of media, including but not limited to - a mind map of ideas, a timeline or portfolio of your work, life or experiences; a recording; a Powerpoint or other form of presentation; a song, article, poem or other writing samples.​

DATES​

• Closing Date: The deadline for applications 25th May 2026 by 10am.
• Task: If shortlisted you may be required to complete a brief facilitation activity with young people around organising or campaigns.
• First Round of Interviews: will be scheduled for 29th May 2026 (Dates are subject to change).
• Second Round of Interviews: will be scheduled for w/c 08 June 2026 (Dates are subject to change).​

Please be aware that we will be interviewing as we receive applications. The application date might be brought forward if we find the right person.​

ONLINE OPEN HOUSE​

We will not be hosting an online open house for this role.  However, if you have any questions about the role or are interested in hearing more about what The Advocacy Academy is about we are happy to do 15-20mins exploratory phone call. Contact us on the email indicated on the JD to indicate your interest for this.​

A NOTE ON USING AI TOOLS IN YOUR APPLICATION​

We understand that AI tools like ChatGPT can be helpful when preparing an application, and you’re welcome to use them as a support. However, we’re most interested in hearing directly from you. Please ensure your application reflects your own voice, experiences, and perspective.

We value the unique insights, lived experiences, and ways of thinking that each candidate brings. These are what help us understand who you are and what you would bring to the role, and they are an important part of how we assess applications.

If you require any adjustments or support during the application process, please don’t hesitate to let us know. we’re committed to making our recruitment process as accessible and inclusive as possible.​​

NOTHING ABOUT US WITHOUT US​

​We aim to be representative of the community we are working with. We encourage applications from people of colour, those who identify as LGBTQIA, working class as well as disabled people, those living with mental health conditions, refugees and migrants. We welcome people from all identities who are made to feel marginalised.​

We’re not just committed to being an equal opportunity employer, we actively celebrate diversity in all its forms. Let us know if we can do anything to make the application or interview process more accessible. If you are invited to interview, we will at that point ask you for any accessibility requirements or preferences.

As an employer we make all reasonable adjustments to support employees in their work if they are disabled or have a health condition. We support the Access to Work scheme which could provide you with financial support to get the help you need to do all tasks successfully. We are happy to facilitate Access to Work assessments and reclaims and would actively welcome applicants who would need this in order to do the job.​​

All staff who work on our programme must have, prior to starting work, a returned satisfactory enhanced Disclosure and Barring Service (DBS) dated no earlier than 1st January 2021. The Advocacy Academy will assist the application for, and pay for the processing of, a new DBS for staff members where required.​

We welcome applications from people with convictions. Please disclose in your applications if you have any convictions, cautions, reprimand or final warnings that are not "protected" (as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). We consider each person on their own merits, taking into account all the circumstances.

​

This is not a traditional classroom teaching role, though it does require strong classroom presence and credibility.

The Secondary Equity Practitioner will be embedded full-time within one partner secondary school, working mainly with teachers to support deep reflection on practice, help surface harmful assumptions and routines, and support more equitable ways of teaching, relating and responding. The role sits at the heart of Class 13’s Equity-Driven Practice Cycle and is central to how we support lasting change in schools. The role will involve regular lesson cover across the 11-17 age range and across a broad range of subjects, enabling teachers to participate in reflection, training and development.

This role will suit an experienced secondary teacher who can build trust quickly, hold complexity without rushing to easy answers, and stay in relationship when conversations become uncomfortable. We are looking for someone who can act as a supportive, reflective, critical friend to teachers, not someone who needs to be the most certain person in the room.

Purpose of the role

To support teachers to reflect critically on their practice, acknowledge their potential for harm, and take meaningful steps towards transforming how they teach and relate to young people.

Before you apply

This role is deeply relational and, at times, emotionally demanding. You will be working with teachers in moments where reflection may feel vulnerable, uncertain or uncomfortable. To do this well, you will need to bring patience and care: the ability to build trust, hold space for honest conversation, and support people to think carefully about their practice in ways that are thoughtful, humane and grounded.

We are looking for someone who can do this with curiosity and humility. Someone who does not need to stand above the work, but is willing to be part of it. The role asks for a person who can support reflection in others while continuing to reflect on their own practice too.

You will also need to be comfortable working in a very small team, where flexibility, and collective responsibility matter.

Key responsibilities

Equity-Driven Practice Cycle

• Build trusting, affirming relationships with teachers and school staff.

• Support teachers to reflect on classroom practice, routines, interactions and assumptions.

• Facilitate one-to-one and small-group reflective conversations that support teachers discover for themselves rather than simply being told what to change.

• Observe lessons and identify patterns, tensions and opportunities for change.

• Cover lessons across the secondary age range and across a range of subjects, creating protected space for teachers to engage in professional reflection and development.

• Support teachers to translate reflection into practical changes in the classroom.

• Contribute to the delivery of Class 13’s  wider professional development offer.

• Support teachers move from defensiveness to curiosity, and from intent to impact, in line with Class 13’s approach.

School-based relationship and culture work

• Build strong working relationships with teachers, support staff and, where appropriate, senior leaders.

• Contribute to a school culture where reflection, honesty and shared responsibility are possible.

• Offer thoughtful challenge to harmful patterns and practices while maintaining trust and relational safety.

• Support the development of more equitable routines, responses and ways of working across school life.

• Work with colleagues and school partners to ensure the work remains grounded in the four Class 13 principles.

Organisational contribution

• Contribute to Class 13’s organisational learning by documenting reflections, patterns, tensions and emerging insights from delivery.

• Work closely with the wider Class 13 team to refine practice, resources and delivery.

• Contribute to blogs, case studies, reports and other written outputs where needed.

• Participate fully in supervision, reflection and team development as part of a small organisation.

What will help someone thrive in this role

We are looking for someone who is:

Understanding
You can read complexity without rushing to simplify it. You listen well, notice what is happening beneath the surface, and extend empathy even when you find someone’s practice difficult or frustrating.

Supportive
You know how to create relational safety. You can help people stay with difficult reflections without shaming them.

Reflective

You can examine your own practice honestly. You are open-minded, thoughtful and willing to question your assumptions. You are able to notice contradictions in yourself as well as others.

Essential skills and experience

• Qualified Teacher Status.

• Significant experience teaching in a UK secondary school.

• Strong classroom practice and the ability to quickly build rapport with young people aged 11-17.

• Confidence in teaching and holding lessons across a broad range of subjects through lesson cover.

• Experience supporting, coaching, mentoring or developing other adults in a school setting.

• Ability to facilitate reflective conversations in a way that is supportive, calm and humanising.

• Ability to build trust with teachers, especially when they feel vulnerable, exposed or defensive.

• Strong understanding of how inequity, harm and deficit thinking can show up in schools.

• Willingness and ability to reflect critically on your own practice.

• Strong written communication skills, with the ability to write clearly and thoughtfully.

• Ability to work flexibly and collaboratively as part of a very small team.

Desirable skills and experience

• Experience in middle or senior leadership.

• Experience in inclusion, behaviour, safeguarding or pastoral leadership.

• Experience designing or delivering professional development.

• Experience of working across whole-school culture changes, not just within your own classroom.

• Familiarity with Class 13’s work, values or wider intellectual influences.

• Experience working in mainstream secondary schools serving communities facing structural inequality.

What we are less interested in

Polished equity language without deep reflection. For us, this work is not about saying the right things, relying on representation alone, or locating the problem only in other people. 

We are looking for someone who can move beyond surface-level familiarity with equity work and show a deeper capacity for reflection, relational practice and change. Awareness-raising, allyship language, and individual or unconscious bias training do not on their own reflect the depth of analysis or practice this role requires.

Class 13’s work asks for something slower and more demanding: a willingness to stay with complexity, examine your own practice as well as the systems around you, and support change in ways that are thoughtful, humane and grounded.

Class 13’s commitment

Class 13 is committed to building an equitable and inclusive workplace. We welcome applications from people from a wide range of backgrounds and experiences, particularly those underrepresented in education and the charity sector.

We know that strong candidates do not always meet every line of a person specification. If this role feels like a strong fit and you can see yourself growing in it, we encourage you to apply.

We are happy to discuss reasonable adjustments throughout the recruitment process and in the role itself.

Application process

To apply, please include:

• your CV

• responses to the application questions below:

Application questions

Please answer all five questions. We recommend around 300-500 words per question. applications without these responses will not be considered.

1. Reflective practice
Describe a time when you came to see that an aspect of your own practice may have been causing harm, or limiting a young person’s experience of school. What supported you to recognise it, and what changed afterwards?

2. Supportive challenge
In this role, you would often be working with teachers who feel vulnerable, defensive or unsure. How would you approach a reflective conversation with a teacher after observing a lesson that raised concerns for you?

3. Classroom credibility
This role involves regular lesson cover across the secondary and sixth form age range and across a broad range of subjects. What helps you quickly establish trust, presence and purpose with a class you do not know well?

4. Small team working
What do you see as the strengths and challenges of working in a very small team? How have you contributed well in that kind of environment before?

5. bell hooks reflection
bell hooks wrote:

“When education is the practice of freedom, students are not the only ones who are asked to share, to confess. Engaged pedagogy does not seek simply to empower students. Any classroom that employs a holistic model of learning will also be a place where teachers grow, and are empowered by the process. That empowerment cannot happen if we refuse to be vulnerable while encouraging students to take risks.”

What does this quote mean to you in the context of teaching, adult reflection and power in schools?

Want to find out more before you apply? 

If you're thinking about applying and want to ask questions, meet some of the team or get a sense of what Class 13 is actually like, we'd love to talk to you. We're running an online drop-in on Monday 27 April, 4:30–5:30pm, where you can ask us anything about the role.  Online drop-in link 

If you'd rather come and see us in person, we'll be at the office on Tuesday 28 April and Thursday 30 April, both 4:30–6:00pm. No preparation needed, no pressure. Just come and have a conversation.

At KCLSU, our vision is to create a future where every student has the opportunity to thrive. Together with our members, we are a union of students where individuals love their university experience, are involved in shaping the future, and have the power to make change and connect to each other. We work to achieve this in a way that is aligned to our values - Inclusive, Collaborative, Open and Brave. These values guide how we behave, and how we go about our work.

We are currently looking for a Student Voice Department Manager. You will lead the team and shape the strategic development and delivery of KCLSU’s student voice work, and your responsibilities will include:

• Working with Associate Director of Community Engagement, supporting the strategic development and lead the operational implementation of the KCLSU and KCL Student Voice Partnership Agreement.

• Leading the Student Voice team to deliver proactive and responsive student voice engagement, ensuring an effective annual cycle of activity and the agility to respond to emerging issues across KCLSU, King’s College London and the wider student movement. 

• Overseeing day-to-day engagement with Student Officers and Representatives, ensuring they can identify, prioritise and engage with both long-standing and emerging issues affecting student communities throughout the year.

• Providing day-to-day operational management for 4 direct reports.

To apply for this role, please complete an application form, including a personal statement detailing how your skills and experience meet the person specification. 

To be eligible for this role, you must:

• Be eligible to work in the UK, and provide proof of this (i.e. a passport or visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship. 
• Have a National Insurance number, or be in the process of applying for one. 
• Not be a trustee of King's College London Students' Union.

Make a Real Difference as a General Adviser at Citizens Advice Doncaster

Are you passionate about helping people navigate life’s challenges and create positive change in your community?
Join Citizens Advice Doncaster as a General Adviser and play a vital role in empowering local residents with trusted, practical advice when they need it most.

This is more than a job, it’s an opportunity to change lives every day. You’ll work across our welcoming offices and dynamic community outreach locations, supporting people to overcome financial, social and practical difficulties with confidence and dignity.

If you thrive in a fast‑paced, people‑centred environment, care deeply about fairness and equality, and enjoy finding solutions, this could be the perfect role for you.

What You’ll Be Doing

As a General Adviser, you will deliver high‑quality, impartial advice through face‑to‑face appointments, telephone, email and web chat, supporting clients at every stage of their journey.

You will:

• Help clients understand their rights and options across a wide range of issues, including benefits, debt, housing, employment and consumer matters
• Deliver Financial Capability and Income Maximisation advice, helping clients improve financial resilience
• Guide clients through the benefits system and application processes, ensuring no one misses out on support they’re entitled to
• Carry out detailed client assessments to identify priorities and agree practical next steps
• Actively empower people to take control of their situation — and advocate on their behalf where needed
• Negotiate, draft letters, calculate entitlements and liaise with third parties to achieve the best outcomes
• Deliver outreach services across Doncaster, reaching communities who need us most
• Maintain accurate, high‑quality case records in line with Advice Quality Standards
• Work collaboratively with colleagues, partners and stakeholders to deliver a seamless client experience

Research & Campaigns – Turning Individual Stories into Systemic Change

You’ll also contribute to our research and campaigns work, helping ensure local and national decision‑makers hear the real experiences of our clients by:

• Supplying anonymised client data and insights
• Supporting reports and statistical returns
• Highlighting emerging local and national issues
• Helping us reach the widest possible range of people across Doncaster

What We’re Looking For

We’re looking for someone who is:

• Experienced in providing high‑quality advice and client support
• Confident explaining complex information clearly and compassionately
• An excellent communicator, with strong verbal, written, negotiation and representation skills
• Organised, resilient and able to manage a demanding caseload while meeting targets
• Comfortable using IT systems, databases and spreadsheets
• A strong team player who values collaboration and shared success
• Passionate about the aims, values and equality principles of Citizens Advice
• Adaptable, proactive and motivated in a changing environment
• Knowledgeable about welfare rights and benefits (or keen to deepen your expertise)

Why Join Citizens Advice Doncaster?

• Make a visible, meaningful impact in your local community
• Work for a trusted organisation with strong values and purpose
• Be part of a supportive, experienced and mission‑driven team
• Enjoy varied work across offices and outreach locations
• Build valuable skills in advice, advocacy and community engagement

Please note: In accordance with Citizens Advice national policy, the successful candidate will be subject to a DBS check.