Insights jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Senior Coordinator is primarily responsible for all Member and supporter engagement and stewardship across the year. They build and develop relationships with individuals, support event delivery and manage all communications from content creation to delivery. This includes e-newsletters, fundraising appeals and ad-hoc communications that increase engagement, retain loyalty and raise funds.
We are looking for someone who is creative, has strong communication skills, the ability to work independently, and take ownership of projects – ensuring they run smoothly and effectively. You’ll have a sound understanding of thoughtful stakeholder engagement, marketing communications and tools, and enjoy sharing with people the impact of their support.
We want equal access to challenging learning and adventure in the wilderness as an unbeatable preparation for adult life.



The client requests no contact from agencies or media sales.
Legacy Giving Manager
Job description and person specification
Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers:
· Can this be stopped?
· How will I live my life?
Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population.
We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people.
We are Fight for Sight: we won’t stop until we: Save Sight. Change Lives.
We have a clear ambition and have the support of well-respected and highly engaged ambassadors. We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy. If you want to be part of something impactful, we’d love to hear from you.
Legacy giving plays a vital role in ensuring lasting change for people living with sight loss. The Legacy Giving Manager will help deepen supporters’ connection to our mission to Save Sight. Change Lives.
Reporting to the Head of Supporter Development, you will lead the development and delivery of the legacy and in-memory giving strategy, delivering thoughtful, inspiring campaigns that celebrate the impact of legacy and in-memory giving. You’ll combine creative storytelling with data-driven insight to nurture meaningful supporter journeys, ensuring everyone who chooses to remember the charity in their will or in tribute to a loved one feels valued, respected, and part of something truly transformative.
Responsible to
Head of Supporter Development
Direct reports
None
Working hours and contract
This is a permanent full-time role (35 hours per week). We will consider part-time and flexible working arrangements.
Salary
£35,000-£40,000 (depending on experience)
Location
Hybrid working with two days per week in our Central London office.
How to Apply
Please submit your CV and a covering letter to our recruitment inbox with subject header – Legacy Giving Manager Application.
Your covering letter should include a supporting statement (max two pages) comprising:
- Why do you think you are an ideal candidate for the role?
- What applicable experience you’ll bring to the role?
- Why do you want to work for Fight for Sight?
- Where did you come across this role?
Closing date for applications: 9am, Wednesday 18 February 2026
Early applications are encouraged as we may need to close applications early if we reach a certain threshold.
Interview dates:
· Round 1: (via Teams) interviews on 26-27 February
· Round 2: (in-person) the following week (dates TBC)
Important note: All applicants must have the Right to Work in the UK. Unfortunately, we do not have a sponsoring license for non-UK employees which means that if you do not have a current, valid UK working permit, please do not apply, as we will not be able to consider your application.
Role Responsibilities
Strategy Development
- Develop and deliver an ambitious legacy and in-memory giving strategy and operational plan, driving sustainable income growth and achieving KPIs.
- Develop and implement associated objectives, workplans and KPIs to track progress.
- Work closely with stakeholders, to curate and implement compelling legacy marketing plans to promote awareness of gifts in wills and recruit new pledgers.
Management of Legacy Programme
- Responsible for ensuring legacy programme meets annual targets, with appropriate stretch targets in place.
- Work collaboratively across all Income streams, Communications and Impact to drive growth in the identification and cultivation of new legacy pledgers.
- Organise legacy events to support cultivation and stewardship of legacy givers.
- Work with Retail to embed legacy messaging in our charity shops and use in‑store activity to grow awareness and legacy leads.
- Provide exceptional stewardship of legacy pledgers individually and collectively, through the development and implementation of a legacy stewardship programme.
- Sensitively and expertly co-ordinate with the legacy administration function (which is outsourced), including regular communication with our professional legacy advisor, exploring and initiating stewardship and impact reporting activities.
- Collaborate on and personally take steps to maximise existing initiatives such as Gifts in Will month and identify new opportunities to market legacies and grow pledgers.
- Lead on developing and leading initiatives to improve awareness of legacies amongst charity staff, volunteers, charity shop customers and the Board.
- Collaborate with the Individual Giving Managers to identify and maximise legacy marketing opportunities through existing and new activities.
- Take personal and collective responsibility for ensuring legacy fundraising is conducted in a legal and ethical manner in line with Charity Commission guidance, and other regulators as appropriate.
- Advise and effectively manage legacy income targets and expenditure budgets, including reforecasting and target setting.
- Identify and develop strategic opportunities across fundraising, championing new initiatives and ways of working as necessary.
Person specification
ESSENTIAL
- Proven experience and knowledge of legacy giving, including channels for direct marketing to drive legacy giving.
- Experience of developing and producing legacy marketing and stewardship materials.
- Knowledge of key trends affecting legacy fundraising and able to apply insights to own work.
- Experience of using a fundraising database/CRM for effective analysis of legacy marketing campaigns and trend giving patterns.
- Strong understanding of donor stewardship and the motivations behind legacy giving.
- Strong organisational planning and project management skills.
- Proven skills and aptitudes to complete complicated procedures.
- Demonstrable analytical skills and highly numerate with experience of keeping and monitoring financial & budgeting reports.
- Ability to work on own initiative.
- Excellent communication, interpersonal, and negotiation skills.
- Attention to detail and excellent written skills including experience of writing and commenting on legacy marketing copy.
- Excellent understanding of delivering excellent supporter care.
DESIRABLE
- Experience of working with external suppliers to deliver successful direct marketing campaigns.
- Experience of linking legacies marketing with charity shop audiences.
- Understanding data protection, GDPR, and ethical fundraising standards.
Personal qualities
- An understanding of and commitment to blind and partially sighted people.
- A passion for fundraising and wanting to make a difference. Someone who is keen to succeed and keen to demonstrate their abilities.
- Highly organised with the ability to juggle several deadlines at the same time.
- Positive, confident and enthusiastic.
- The ability to use initiative, common sense and solve problems.
- Self-motivated, team worker with ability to work autonomously as required.
- Willingness to work flexibly where required.
- Approachable, creative, ‘can-do’ attitude.
Flexibility
The role description is a general outline of duties and responsibilities and may be amended as we grow. The post holder may be required to undertake other duties as may be reasonably required from time to time.
Application & Interview process
See above (page 2) for How to Apply. Please note that we value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality.
Interview process
· Round 1: Successfully shortlisted applicants will be invited for a 1st round interview online via MS Teams – comprising a standard competency-based interview question format.
· Round 2: Those shortlisted for the 2nd round stage, will be invited for an in-person interview the following week – which will include a presentation, with further instructions provided prior to the interview. Candidates will be asked to present to the panel at the start of the 2nd round interview.
Employee benefits
We value our staff and volunteers and want to make sure that they are supported in their work. Other benefits we also offer are:
· A great team and a supportive culture
· Employer pension contributions matching up to 10%, and death in service cover
· Generous parental leave
· Flexible/hybrid working options
· Apprenticeships scheme, study leave and financial support for training & development
· Cycle to work scheme, eye test vouchers, and a staff loan scheme, access to an Employee Assistance Program
· An active Social Committee and staff events
Accessibility
We believe in fostering an inclusive environment where all individuals, regardless of their abilities or circumstances, feel supported and valued. If you have any accessibility requirements or specific needs that you would like us to accommodate during the application process, please let us know. If you are unfamiliar with MS Teams and would like to familiarise yourself with the platform before the interview, we are more than happy to arrange a tech run-through to ensure your comfort and confidence.
Equal opportunities, diversity & inclusion
Don’t meet every single requirement? At Fight for Sight we are dedicated to building a diverse and inclusive workforce, so if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have.
We have an inclusive and accessible recruitment process, including any adjustments required to support people from diverse community groups.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
These roles are central to ensuring that the voices of people in the justice system shape the services that affect them. You’ll work directly across our Prison Councils in HMP Altcourse and HMP Forest Bank, as well as a range of community‑based projects regionally, and occasionally national. Some projects will require significant travel, so flexibility is essential.
- Full-time and Part-time position available
- Permanent
- £25k- £30k depending on experience (pro-rata for part time)
- Bank holidays plus 25 days holiday (pro-rata for part-time)
- Dependent on a DBS check
- Probationary period: Six months
Justice should heal as much as it punishes, creating safer communities for all.
The client requests no contact from agencies or media sales.
About the role
This exciting new role will supercharge Plantlife’s public facing campaigning and advocacy. You’ll initially lead the campaigning element of the Peat Free Partnership - a major cross sector - effort to secure a legal end to peat sales in UK horticulture hosted and coordinated by Plantlife. Working with partners, industry leaders and the public, you’ll create powerful, insight led campaigns that build momentum and influence decision-makers.
Working across Policy, Advocacy and Communications, this role will deliver a unifying voice working closely with the horticultural industry and other partners and building on mass public support for legislation change.
Beyond this flagship campaign, you’ll also help shape Plantlife’s future campaigning capability. The role will develop approaches, tools and strategies that strengthen Plantlife’s voice over the long term inspiring wider public and private action for wild plants, fungi and the nature-based solutions they underpin
About you
Are you a strategic thinker with the grit to turn ambition into action? Plantlife is seeking a Campaigning Lead to drive the campaigning heart of the Peat-free Partnership - an influential, cross-sector coalition working to secure a legal end to peat sales in UK horticulture. You’ll shape and deliver the public-facing and industry-focused campaigning activity that mobilises support, builds momentum and strengthens political influence.
This role is also central to Plantlife’s long-term ambitions. You’ll help build our future campaigning capability, developing approaches, strategies and engagement that put plants and fungi at the centre of nature recovery for years to come. If you bring clarity, determination, and creative energy to complex challenges, we want to hear from you.
To apply for the role or view the full recruitment pack, please visit our website. We look forward to hearing from you!
Please note we do not accept CV's.
The client requests no contact from agencies or media sales.
Join Our Team as a Parish and Appeals Fundraiser
Join a small, friendly team. Shape something new. Make a real impact.
We’re looking for a Parish and Appeals Fundraiser to join our growing and supportive fundraising team at an exciting time of development. This is a brand-new role where you’ll help shape our approach to fundraising from the ground up — growing and supporting individual giving in our parishes, helping to build a new CMS, developing diocesan-wide appeals, and co-creating a simple and effective legacy campaign.
You’ll be working in a collaborative, welcoming environment with people who are passionate about making a difference and open to new ideas. We’re looking for someone who enjoys working with people, is organised and detail-focused, and is comfortable working across different platforms.
About the Role
Appointment Type: Full-time, Permanent
Working Hours: 35 hours per week, Monday - Friday, though reduced hours and flexi-time will be considered.
Location: Diocese of Salford Cathedral Centre - 3 Ford Street, Salford M3 6DP
We’re happy to discuss flexible and hybrid working arrangements and are keen to support a healthy work–life balance.
Salary & Benefits: £ 30,131 - £33,406 per annum, 25 holidays, plus statutory bank holidays and 5 Diocesan closure days.
Main Responsibilities
- Work collaboratively with the Senior Fundraiser to refine and roll-out the parish fundraising programme.
- Work collaboratively with the Senior Fundraiser and Deputy Chief Operating Officer to devise and deliver a programme of annual diocesan appeals.
- Develop and deliver clear and engaging content for print, digital, website and social media elements of the appeal.
- Ensure donors and users have an accessible and seamless experience across all channels.
- Ensure projects are delivered within budget, checking and seeking advice where necessary.
- Implement and maintain a diocesan Customer Management System
- Prepare and share donation reports and feedback for each parish programme and diocesan appeal.
- Review and analyse reports to gain insights into donor behaviour and improve future fundraising activity.
- Develop and implement a simple legacy strategy
- Work collaboratively with the Senior Fundraiser and Trust Fundraiser to explore and develop other fundraising income streams.
- Research and keep abreast of industry activity and trends.
- Undertake any other reasonable tasks as required by the department/ diocese.
Safeguarding: The Diocese of Salford is committed to safeguarding and promoting the welfare of children and young people. The post-holder will be expected to contribute to a positive culture of safeguarding within the organisation. All employees of the Diocese are expected to work to promote the safeguarding of vulnerable groups.
They must familiarise themselves with and adhere to the procedures on how to deal with allegations or concerns of abuse and the Church’s Safeguarding Policies and Procedures which can be found at our Diocesan website.
The client requests no contact from agencies or media sales.
Join the Science Council and help shape the future of science engagement!
Events Manager
Location: Hybrid (Home and London with occasional travel)
Salary: £34,000 – £36,000 per annum, pro rata
Hours: Part-time, 21 hours per week – 3 days
Contract: Permanent
We are a charity and membership organisation representing over thirty professional bodies and learned societies, collectively reaching more than 320,000 scientists, technicians, and teachers. Our mission is to connect the science professions and champion professional recognition across the UK.
We are looking for a dynamic and strategic Events Manager to lead the development and delivery of our events programme. This is a pivotal role where you’ll design and execute high-quality, inclusive events—both online and in person—that engage our members, registrants, and stakeholders.
What you’ll do
- Plan and manage events from concept to completion, ensuring clear objectives and impactful outcomes.
- Deliver a variety of events, including workshops, webinars, conferences, and networking forums.
- Source venues, manage suppliers, and oversee budgets to ensure cost-effective delivery.
- Innovate with new ideas to enhance engagement and generate income through sponsorship and ticketing.
- Collaborate with marketing colleagues to promote events and ensure strong attendance.
- Evaluate event success using data-driven insights to continuously improve.
- Champion diversity and inclusion in all aspects of event planning.
What we’re looking for
Essential:
- Experience in event planning and management (face-to-face and online).
- Proven ability to lead all aspects of event delivery, from logistics to stakeholder engagement.
- Strong budgeting, problem-solving, and crisis management skills.
- Excellent communication and interpersonal skills to build relationships at all levels.
- Technical know-how with AV systems and event management tools.
- A creative, strategic thinker who thrives in a collaborative environment.
Desirable:
- Experience in the science or charity sector, fundraising, volunteer coordination, and video editing.
This role will be based between our London office, home working and travel to deliver events across the UK.
Why join us?
- Be part of a small, friendly, and dedicated team passionate about advancing science.
- Enjoy a flexible, hybrid working model.
- Make a real impact by creating events that inspire and connect the science community.
- Benefit from professional development and an inclusive workplace culture.
Ready to make a difference?
We would love for you to help us deliver exceptional events that shape the future of science and await your application on our portal.
Closing date: 10th February at 9:00am.
Interviews to be held 19th February onsite at Science Council, Fora Space, 71 Central St, London, EC1V 8AB.
Please note that applicants must have the right to work in the UK, and documentary evidence will be requested at the interview stage.
No agencies please.
ABOUT THE ORGANISATION
Join one of the UK's largest and most impactful charities - an organisation delivering life-changing services across communities nationwide. With a long history of social mission, they operate at scale across social welfare, community development, education, homelessness and support services.
THE ROLE
You will lead the provision of full management accounting support for a portfolio of key business areas, offering financial insight, analysis and proactive business partnering. Working closely with a Mission Management Accountant, you will help operational leaders understand performance, make informed decisions and plan effectively.
Key responsibilities include:
* Delivering management accounts, forecasts, variance analysis and commentary.
* Supporting budget holders with budgeting, planning and monthly monitoring.
* Providing financial advice, insights and training to non-finance stakeholders.
* Preparing journals, accruals, prepayments and month-end schedules.
* Supporting staffing/establishment analysis and headcount monitoring.
* Assisting income streams through invoice management.
* Producing financial modelling and strategic planning reports.
* Preparing year-end schedules and handling audit queries.
ABOUT YOU
* Significant experience in management accounting, budgeting and financial analysis within a large complex organisation.
* Fully qualified accountant.
* Strong Excel and data analysis skills.
* Ability to run full month-end independently.
* Excellent communication and stakeholder engagement skills.
* Organised, proactive and solutions-focused.
Desirable experience: charity accounting, VAT/Gift Aid, KPI development, strong excel ability.
WHAT'S IN IT FOR YOU
* Hybrid working: two days per week in the London office.
* 35-hour working week with a strong work-life balance.
* Pension: Matched pension contribution
* On-site café with discounts.
* Minimum 25 days annual leave plus bank holidays and Christmas closure.
Please apply now for the opportunity to work with a large, purpose-led charity making a real difference across communities every day.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hope for Justice is a charity working to bring freedom from human trafficking and modern slavery with an effective and proven multi-disciplinary model.Our wholly owned social enterprise, Slave-Free Alliance, provides services to global companies and public bodies seeking to protect their operations and supply chains against the risks of modern slavery and labour exploitation. We have active programmes in the UK, USA, Ethiopia and Uganda, reaching approximately 200,000 adults and children a year. Hope for Justice and Slave-Free Alliance have staff and volunteers involved in operational support, fundraising or other initiatives in Australia.Hope for Justice exists to bring freedom from human trafficking and modern slavery by identifying victims, supporting survivors and preventing exploitation. If you’re looking to make a difference, this is the place for the you.Hope for Justice is committed to the principles of equity, diversity and inclusion. We are a global organisation with staff from a wide variety of backgrounds, and ensure through our recruitment processes that we continue to welcome candidates from all walks of life. If you feel that your skills and experience fit one of our advertised roles, and you share our values and mission to end slavery, then we strongly encourage your application regardless of your background.
We have an exciting opportunity for an experienced Business Development Manager to join our Slave Free Alliance team on a full time basis. The Business Development Manager will play an integral role in developing and delivering a new business development strategy.
The ideal candidate will have strong organisational skills and the ability to work under pressure. Good time management skills, creative problem solving and decisiveness are an essential for this role.
Main Duties
- New business development. Build a sales pipeline to develop new & nurture existing relationships with businesses in the UK. This will involve “cold calling” businesses.
- Develop and deliver a comprehensive business development strategy.
- Following-up on marketing qualified leads, replying to enquiries, converting leads.
- Writing proposals, create and deliver presentations, arrange and facilitate meetings, take responsibility for overall relationships with key stakeholders in target businesses.
- Work cross-functionally to develop compelling proposals for prospective SFA members/ clients.
- Provide monthly revenue forecasts for new business.
- Work cross-functionally to ensure SFA service contracts are delivered on time and to the agreed specification.
- Be one of the key representatives for SFA in UK.
- Support International SFA projects as required.
- Account Management of SFA Client base and newly on-boarded Members until point of handover
We expect all staff to understand and uphold the standards outlined in the Hope for Justice Safeguarding policies, acting with due care and attention to safeguard the wellbeing of anyone that comes into contact with our work and reporting concerns if they do arise.
Key Result Areas
- Financial performance. Deliver the budgeted monthly new income for SFA in the UK.
- Development and execution of a sales strategy to achieve business objectives.
- Develop a sales pipeline that delivers new SFA memberships, training and consultancy services.
- Provide accurate income forecasts.
- Provide insights for SFA to develop new products and services that deliver on business’s needs.
- Identify and nurture collaboration partnerships to support budgeted income & profit targets.
- Identify profitable opportunities to grow SFA’s scale and influence in the UK.
Other information
As part of Hope for Justice/Slave Free Alliance, you will benefit from an excellent package including:
- 28 days annual leave plus bank holidays
- 1 day Marriage Leave
- Birthday Day
- Enhanced employer pension contributions
- Company sick pay
- Enhanced maternity and paternity pay
- Access to our Employee Rewards Platform, providing discounts and offers for well-known retailers
- Free, confidential Employee Assistance Programme for staff and their family
- Professional development opportunities
- Professional memberships paid
- Flexible and hybrid working
Job type: Full Time (37.5 hours per week)
Salary: Up to £40,000 based on experience
Closing date: 30th January 2026
Applications will be reviewed and interviews held on a rolling basis. The advert may be removed prior to the closing date if the position is filled. If you are interested in this role please ensure to submit your application as soon as possible.
Location: Hybrid – within UK, with travel to Manchester when required
All offers of employment will be subject to satisfactory references and appropriate screening checks, which include criminal records checks, in line with our Global background checks policy – to view this please click here. Hope for Justice participates in the Inter Agency Misconduct Disclosure Scheme. In line with this scheme, as part of the referencing process we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
Personal data of the selected candidate(s) may be transmitted to INTERPOL for a security check for the purpose of identifying threats the candidate could pose to children and vulnerable persons in regard to a sexual exploitation, sexual abuse and/or sexual harassment offences.
We would like to inform you that due to the high number of applicants we receive, we regret that we are not able to respond individually to all applicants. Only shortlisted candidates will be contacted for further steps in the selection process, thank you for your understanding.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Direct Marketing Manager, European New Donors
Location: London
Hiring Range: 46,000-55,000 GBP per year
Reporting to the Director of New Donor Engagement, the Direct Marketing Manager leads IFAW’s international new donor acquisition and global reactivation efforts. This role oversees the strategy and execution of IFAW’s direct mail and face-to-face fundraising for four European markets: Germany, France, UK and The Netherlands. This role also designs and executes strategies to re-engage long lapsed supporters in all markets. Collaborate with the digital acquisition team to amplify results and leverage the strategies to attract new donors and reactivate lapsed donors. The manager collaborates with internal teams and external vendors to ensure campaigns are delivered effectively and in alignment with organizational goals.
Role and Responsibilities
· Lead all facets of direct mail new donor acquisition and reactivation programs, including strategic planning, budget oversight, creative strategy, vendor management, and process optimization.
· Support and participate in direct response TV campaigns and leverage that strategy to amplify results in direct mail and face to face channels.
· Develop and implement country-specific acquisition and reactivation strategies to maintain or grow donor file size in alignment with departmental goals.
· Conduct in-market research and stay informed on emerging donor acquisition methods and trends.
· Collaborate with Direct Marketing Directors to ensure newly acquired and reactivated donors align with overall fundraising goals and audience segmentation strategies.
· Oversee vendors and internal colleagues to ensure acquisition and reactivation campaigns are executed accurately, efficiently, and on schedule.
· Apply direct marketing principles, fundraising strategies, and analytical insights to design and optimize acquisition and reactivation campaigns.
· Research, identify, and recommend acquisition and reactivation test plans that support innovation, cost efficiency, and departmental growth objectives.
· Contribute to the development and management of the annual budget and three-year projections, ensuring alignment with strategic fundraising priorities.
· Deliver timely and accurate monthly forecast updates to the Director of New Donor Engagement, accompanied by a clear narrative outlining key performance trends, strategic adjustments, and changes impacting acquisition and reactivation campaigns.
· Review vendor contracts to ensure compliance with legal standards and alignment with organizational policies, fundraising ethics, and operational expectations. Ensure that vendors operate within contractual agreements.
· Lead the vendor selection process by issuing bids, evaluating proposals, and managing onboarding to ensure alignment with organizational standards and campaign goals.
Qualifications and Education Requirements
· 5+ years of direct marketing experience, preferably within a nonprofit or fundraising context
· Strong leadership and organizational skills, with a track record of self-motivation, effective time management, and team development
· Proven success managing cross-functional teams and external vendors to execute complex projects on schedule and within scope
· Exceptional communication abilities, both written and verbal, with a focus on clarity, persuasion, and donor engagement
· Demonstrated ability to meet and exceed fundraising goals, with a solid understanding of donor acquisition and retention strategies
· Global marketing exposure or international campaign experience is highly desirable
· Bachelor’s degree in marketing, business administration, communications, or a relevant experience preferred
At IFAW, we aim to create and foster a workforce that reflects and contributes to the diverse, global community in which we work to improve the lives of both animals and people. We are dedicated to fostering justice, equity, diversity, and inclusion so we actively encourage candidates from diverse backgrounds.
To apply, please submit CV and letter of interest to Careers | IFAW
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Description
Salary: £85k-£90K DOE
Hours: 37.5 per week
Reports to: Director of Policy and Oversight
Location: Harlow, Essex. Regular travel required to London and Scotland. Harlow is Easily commutable from London Liverpool Street or Tottenham Hale Station. We offer a free minibus service to/from Harlow Town Train Station as well as free parking and EV charging on site.
Extra Information: Open to conversation on hybrid, flexible and compressed working arrangements. Regular travel to London and Scotland is required including Government meetings.
About the role:
Lead the Scheme Oversight function to ensure the Motability Scheme consistently delivers choice, value for money and excellent customer service for disabled people. The role includes setting the Oversight strategy, developing the Scheme’s performance management framework, reporting on performance to internal/external parties and assisting/managing key stakeholder relationships across Motability Foundation, Motability Operations and Government departments.
What you will be doing:
Policy and Planning:
- Monitor UK Government policy and proposals with material impact on the Scheme; coordinate Motability’s position and implications for Oversight.
- Lead annual Oversight strategy refresh and contribute to Motability’s Strategic Plan.
- Chair (or deputise for Director at) Scheme Oversight governance forums and ensure well‑prepared agendas, papers and decisions flow to Governors and SOC.
- Undertake ad hoc projects to develop Motability or Scheme services as required.
Governance & Performance Monitoring:
- Manage the contractual relationship between Motability Foundation and its service providers in a collaborative manner.
- Own the Oversight performance framework (KPIs, targets, thresholds) and coordinate performance reporting activities to provide monthly updates to key stakeholders.
- Lead operational reviews of Motability Operations’ delivery, commissioning deep dives where issues or opportunities are identified.
- Sponsor customer satisfaction and experience measurement across Scheme services, ensuring findings inform improvements.
Leadership:
- Act as a liaison between Motability Foundation and Motability Operations, ensuring collaborative & effective oversight.
- Own key relationships within the Motability Operations executive leadership, Motability Foundation
- Board and key Government officials.
- Build a high‑performing oversight team culture of openness, integrity, and collaborative challenge; set and monitor KPIs.
Your experience:
Must haves:
- A successful track record at senior executive level.
- Experienced in strategic planning and performance management within a customer focussed organisation.
- Experience of working with Government departments or regulators.
- Experience in negotiating and managing commercial contracts.
- High level of financial and analytical skills.
- Knowledge of qualitative and quantitative performance standards.
- Experienced in preparation of complex reports.
- Awareness of current government including European, economic and business issues.
- Strong communication skills, written, verbal, presentation.
- Inspirational individual, passionate about customer service.
- Strong planning skills. Commercially astute. Thoughtful.
- High level influencing skills, with excellent team skills and the ability to build strong relationships with stakeholders.
- Understands the importance of personal mobility for disabled people.
Nice to haves:
- Experience within automotive or consumer finance businesses. ·
- Previous experience with consulting or advisory role.
- Understanding of consumer credit and the economics of car financing (leasing and hire purchase).
If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience, we'd still encourage you to apply.
Benefits
Who are we?
We are building a future where all disabled people have the transport options to make the journeys they choose.
We fund, support, research and innovate so that all disabled people can make the journeys they choose. We oversee the Motability Scheme and provide grants to help people use it, providing access to transport to hundreds of thousands of people a year. We award grants to charities and organisations who provide different types of transport, or work towards making transport accessible. We also carry out ongoing research, in partnership with disabled people and key stakeholders in the industry, to inspire innovations that continue to champion accessible transport for all.
Why choose us?
We want working for the Motability Foundation to be the best career move you’ve ever made. When you join the Motability Foundation you will join a group of people who are supportive, innovative and motivated to improve the lives of our beneficiaries.
We value everyone’s unique qualities and celebrate having a diverse, equitable and inclusive culture where everyone feels safe to be their authentic selves. This is embedded into our values, Collaborative, Respectful and Evolving.
We bring our people together through our People Forum, Equity, Diversity and Inclusion Forum, Social Squad and our Wellbeing Champions and our employee Spotlight Awards help us recognise the excellence and dedication of our staff.
We are proud to be recognised as Disability Confident Leader, have attained Platinum Level Award for Investors in People and are members of the Business Disability Forum.
A career with Motability Foundation can offer you so much more than earning potential, we pride ourselves in offering some fantastic benefits. Some of these include:
- 26 days annual leave, plus the option to buy/ sell up to five days.
- One wellbeing day for extra flexibility.
- Pension scheme - Up to 20%, including a 10% non-contributory contribution and matched contributions up to 5%.
- Life Assurance of four times your salary.
- Private healthcare through BUPA for you and your family, along with a Medicash Health Plan.
- Employee assistance programme: GP appointments, eye tests, flu vaccinations, sick pay and free gym and yoga sessions.
- Enhanced Parental Leave, including Adoption Pay.
- Free parking, EV charge points and a minibus service to/from the town centre and train station.
- Fresh fruit, breakfast snacks, and a Dress for Your Day dress code.
- Learning and development opportunities to help you grow.
Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We actively encourage applications from people of all backgrounds and cultures, and we aim to be an employer of choice for candidates with disabilities.
As a Disability Confident Leader, we have committed to ensuring that disabled people and those with long term health conditions have the opportunities to fulfil their potential. We want to ensure everyone has the opportunity to perform their best when interviewing and when working with us, so if you require any reasonable adjustments that would make you more comfortable, please let us know so that we can do our best to support you.
To help us create an inclusive workplace we are committed to offering to interview every disabled applicant who meets the minimum criteria for the job. Some of our roles attract a high volume of applications and in some circumstances, we may need to limit the number of interviews offered to disabled and non-disabled candidates.
We are building a future where all disabled people have the transport options to make the journeys they choose.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose
Are you a strategic HR professional passionate about people, culture, and inclusion? Centre 404 is seeking an experienced HR Business Partner to join our Central People and Culture team and support the Director of People in delivering Centre 404’s People Strategy and sector workforce priorities. The role focuses on embedding workforce planning, building management capability, and strengthening cultural development, ensuring the organisation is well placed to meet the challenges of the Adult Social Care Workforce Strategy and the new national pay deal.
About Us
Centre 404 is a vibrant north London based charity committed to empowering people with learning disabilities and their families. We champion inclusion, choice, and wellbeing, and we’re proud to be driving sector-leading change in social care.
Key Priorities
- Deliver a management development programme with measurable impact
- Provide workforce analytics to inform strategic decisions and reduce agency spend
- Coach managers to resolve employee relations issues proactively
- Drive improvements in staff engagement, inclusion, and fair treatment
- Lead on Equality, Diversity & Inclusion (EDI) initiatives and quality benchmarking
- Embed co-production principles across HR processes
What We’re Looking For
- CIPD Level 7 (or working towards) or equivalent
- Proven experience in workforce planning, leadership development, and cultural change
- Strong coaching, influencing, and analytical skills
- Commitment to inclusion, safeguarding, and the rights of people with learning disabilities
- Knowledge of CQC/Ofsted frameworks and sector reforms is a plus
Why Join Us?
At Centre 404, you’ll be part of a values-driven organisation that prioritises people. We offer a collaborative environment, meaningful work, and the opportunity to make a real difference.
Centre 404 is dedicated to staff development and supervision and we will provide a detailed induction and on-going training and support. All offers of employment are subject to a DBS check, proof of eligibility to work in the UK and satisfactory references covering a five year period.
Centre 404 is an equal opportunities employer and welcomes applications from all sections of the community. Charity ref number 299889
Please submit a CV along with a cover statement addressing the following: “Tell us more about why you are interested in this role and what you would bring to this post in terms of your knowledge, skills and experience”. Please ensure you refer to the job description and person specification in your statement and explain how you meet the criteria.
Head of Prevention
Contract: Permanent
Function/Team: Delivery
Location: London, UK
Hours: Full time, inclusive of breaks
Reporting to: Director of Intelligence and Prevention
Salary: £42,856 - £48,217
Equal Opportunities
As a small charity working to disrupt the global business of human trafficking, gathering intelligence, and delivering campaigns and projects around the world, we recognise that our team is strengthened by the knowledge, experience and insights that people from a wide range of backgrounds bring. As a minimum, we expect all applicants to show a demonstrable commitment to equality and diversity.
Summary of the Role
STOP THE TRAFFIK prevents vulnerable communities from being recruited, trafficked, and exploited. Our targeted prevention work disrupts the criminal business of human trafficking, making it too high-risk and low-profit to be viable.
This role will lead on our work to prevent recruitment of vulnerable people, overseeing our global prevention programmes that reach high-risk communities with lifesaving information, typically via social media (through partnership with companies like Meta & TikTok). It will also lead on our data gathering initiatives, and on the development of our new product, the Safety Centre.
The Head of Prevention is responsible for ensuring our programmes are high quality, effective, leading on safeguarding as well as monitoring and reporting impact to drive future funding.
Summary of Responsibilities
Team Management & Leadership:
· Manage a multi-disciplinary team that works together to deliver prevention programmes, bring in partner data for our Traffik Analysis Hub, and develop software and data tools for vulnerable communities.
· With support from the Director of Intelligence and Prevention, oversee the flow of intelligence resulting from prevention programmes, including the safeguarding of individuals at risk.
· Manage relationships with funders and partners.
· Manage data experts focused on bringing in high quality data to our Traffik Analysis Hub and leverage those insights to build effective prevention programmes.
· Work within the Senior Leadership Team to ensure organisational strategic focus against annual impact and income targets.
· Work alongside the Development Team to deliver funding bids and pitches for further prevention programmes.
Programme Delivery & Product Oversight:
· Oversee all prevention programmes to ensure we reach the right audience based on intelligence with effective messaging.
· Oversee all intelligence collection and safeguarding while key campaigns are live, providing a trauma-informed and person-centred approach.
· Monitor, capture, and communicate the impact of prevention programmes to evidence our methodology, and drive further funding.
· Improve and innovate our programmes to scale, overseeing the build of our new Safety Centre, a 24/7 platform leveraging AI to provide round-the-clock prevention, supporting our Full Stack Developer and supported by our senior solutions architect.
· Monitor and review social media performance for prevention campaigns and suggest ways to improve reach and engagement.
· Support the Data Engagement Manager to build and maintain relationships to effectively source data for our Traffik Analysis Hub.
· Capture and articulate use cases for the TA Hub to support marketing and partner engagement.
The above responsibilities are subject to the general duties and responsibilities contained in the Statement of Conditions of Employment. The duties of this post may vary from time to time without changing the general character of the post or level of responsibility entailed.
Person Specification
· Experience managing a high-performing, target-oriented team, with the ability to motivate and guide others toward shared goals.
· Strategic thinker who can see the bigger picture while delivering high-quality work at pace.
· Excellent communication and storytelling abilities, with the capacity to craft compelling content tailored to specific audiences and interpret feedback and data to refine messaging.
· Skilled at building trusted relationships and influencing others in the sector.
· 3+ years working in social media targeting, content production, and metrics tracking.
· Highly organised and resourceful self-starter with strong attention to detail.
· Comfortable working under pressure and managing multiple priorities effectively.
· Strong analytical and reporting acumen, able to effectively measure, interpret, and capture the impact of programmatic and intelligence-led work.
· Creative and adaptive, with a curiosity for innovation, social media and tech platforms.
· Deep sense of empathy and commitment to STOP THE TRAFFIK’s mission, with the ability to connect data and human stories to drive preventative action.
· Skilled in person-centred and trauma-informed safeguarding.
Personal Qualities
• Strong demonstration of STOP THE TRAFFIK values
• Ability to multitask to a high level, while meeting deadlines and managing time effectively
• Highly resourceful, self-starter, open to innovation with strong attention to detail
• Growth mindset, open to giving and receiving feedback
• Ability to work effectively independently and in a team, with excellent communication skills
We do not require any additional qualifications, rather, candidates must demonstrate previous experience in an environment with transferrable skills to this position. If you do not meet 100% of the above, please consider applying regardless. We are happy to upskill where possible or look at alternate roles in the company.
Safeguarding Vulnerable Children & Adults
STOP THE TRAFFIK is committed to safeguarding and promoting the welfare of vulnerable children and adults. We expect all staff to share this commitment and to undergo appropriate checks, which may include an enhanced DBS check.
Benefits:
• A friendly, supportive team.
• Opportunity to engage with global partners and influential funders.
• Autonomy to shape fundraising approaches and contribute innovative ideas.
• Healthcare cash benefit scheme (with the option to include partner/children).
• Corporate eye-care scheme.
• Life insurance.
• Non-contributory Group Personal Pension Scheme with 7% employer contribution.
• 27 days annual leave plus 8 bank holidays (rising to 33 days with service).
• Cycle to Work scheme.
• Season Ticket Loan.
• Ability to swap two bank holidays to suit personal needs.
• Flexible working policy that supports staff wellbeing.
• Access to internal and external training opportunities.
If you have the relevant experience, are highly resourceful, adaptable, pro-active, and a critical thinker able to work in a fast-paced environment, please send a CV and brief cover letter (both in pdf format) that evidences your ability to be successful in this role.
Only applications sent via email will be considered to ensure an equitable review process. The deadline to apply is Friday 20th February 2026.
Registered Charity No. 1127321
We cannot sponsor applicants at this time.
We actively encourage applications from people of all backgrounds, minority, and underrepresented groups. If you require any assistance to overcome potential barriers, please let us know.
Do you have the documents that support your right to work in the UK? We cannot sponsor applicants at this time.
The client requests no contact from agencies or media sales.
Your Mission
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Working closely with the Digital Marketing Manager and Social Challenges Manager, the role will support day-to-day paid social delivery on Meta, using data, insight and testing to continuously improve results.
Responsibilities
Paid Social for Social Challenges (c.50% of role)
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Build, manage and optimise paid social campaigns on Meta to recruit participants into CALM’s Social Challenges.
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Translate campaign objectives into effective audience targeting, creative testing plans and budget allocation.
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Monitor performance daily, adjusting ads, audiences and spend to maximise lead volume, quality and cost-efficiency.
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Analyse campaign results, using platform data and internal insight to understand what’s driving high-value participants.
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Produce clear, actionable performance reports and recommendations for optimisation.
Campaign & Cross-Team Collaboration
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Work closely with the Digital Marketing Manager to support digital marketing activity across the organisation, including paid and organic social.
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Partner with the Social Challenges Manager to understand audience motivations, challenge mechanics and supporter journeys.
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Collaborate with CALM’s studio team to brief, test and refine creative that performs and stays on-brand.
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Feed performance insight back into campaign planning, proposition development and supporter experience.
Testing, Learning & Optimisation
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Implement structured testing across creative, copy, audiences and formats to improve performance over time.
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Use learnings from each campaign to inform future challenges and evergreen activity.
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Keep up to date with changes to Meta advertising, tracking, privacy and best practice, flagging risks and opportunities early.
Wider Digital Support
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Support wider digital marketing activity as required, including other paid digital channels and acquisition campaigns.
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Provide day-to-day cover for the Digital Marketing Manager during periods of leave, ensuring paid social campaigns continue to run smoothly and effectively.
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Support delivery of core marketing activity as required, including organic social, campaign optimisation, and reporting.
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Provide practical cover for the Social Media Manager when needed, supporting scheduling, publishing and basic community management to maintain a consistent social presence.
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Work with content colleagues to support drafting and optimising web and social content.
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Act as a reliable point of contact for digital marketing activity during absences, escalating issues appropriately.
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Contribute to improving CALM’s use of data, attribution and performance insight across digital fundraising.
Your profile
Essential
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Hands-on experience managing paid social advertising on Meta.
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Strong analytical skills and confidence working with performance data, metrics and insights.
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Experience of testing and optimisation across creative, audiences and formats.
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Ability to monitor social spend and deliver against clear targets.
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Comfortable working across teams and balancing multiple priorities.
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Strong written communication skills, with an understanding of what makes compelling ad copy.
Desirable
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Experience in charity, fundraising or purpose-led marketing.
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Familiarity with paid marketing funnels and supporter journeys.
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Experience working with tracking, pixels and basic attribution concepts.
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Experience working on organic social.
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Copywriting experience across a range of channels.
Why us?
Benefits: Unlimited annual leave, Healthcare cash plan, 6% pension contribution, therapeutic services (after completion of probation), hybrid working & nine day fortnight
Based: London Waterloo twice a week (Wednesdays and Thursdays) / Remote Working (Mon, Tues & Fri), 9.30am - 5.30pm.
Salary: £32,000 - £37,000
A work environment that values creativity, personal growth and collaboration.
Reports to: Digital Marketing Manager
Contract: 12 month fixed term contract
Closing date: 8 February 2026
Right to work in the UK
To apply, you’ll need to already hold the right to work in the UK, as we’re not able to offer visa sponsorship for this role.
To help people end their misery, not their lives.

The client requests no contact from agencies or media sales.
Location: London-based or remote in the UK, as long as travel to the office in London for two consecutive days per month is feasible
Role: Permanent
Salary: £50,000 plus 10% employer-contributed pension; 4 day full-time work week (Monday – Thursday)
About us
Established in 2021, Opportunity Green is a fast-growing not-for-profit organisation that helps to identify and unlock opportunities to tackle climate change. We build ambitious coalitions, support climate vulnerable countries in international negotiations and find innovative legal pathways to fight climate change.
The Communications team currently includes four people who work across the full breadth of Opportunity Green’s work, making sure our messages are communicated clearly to the right audiences at the right time. We are now looking for a Digital and SEO Manager to develop and deliver Opportunity Green’s digital and SEO strategy, ensuring our online presence effectively reaches, engages and inspires audiences.
What’s the role?
The Digital and SEO Manager will report to Opportunity Green’s Communications Director. By harnessing data-driven insights and optimising our digital platforms, the Digital and SEO Manager will strengthen our communications impact and support the organisation’s mission to fill the gaps that others miss on climate change. You will also support the Comms Director in managing the communications team and their team projects, including direct line management of a multimedia-focused team member.
This is a new role to OG and it comes at an exciting time, when we are about to launch our new website. You will play a pivotal part in helping our website content reach the right audiences, monitoring its performance and developing it even further.
Our Communications team supports all the workstreams and projects at Opportunity Green, spanning aviation, shipping, steel, agriculture, strategic litigation, climate justice, company coalitions, external partnerships and The SASHA Coalition, which is facilitated by OG and has a separate online presence. You will therefore need to be a great collaborator who is used to multitasking, a quick thinker and able to respond to situations as they arise. As the only employee dedicated to digital, you will be a strategic thinker who can shape our approach to emerging digital trends, while also being comfortable implementing the ideas you develop.
About the candidate
We are looking for a candidate with:
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A passion for using their digital skills and SEO knowledge to tackle climate change.
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Proven expertise in digital analysis and insights, with a strong track record of producing data-driven reports and actionable recommendations across a range of platforms.
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Demonstrated experience in SEO account management and web development project management.
Desirable skills and experience:
We do not expect any candidate to have all skills listed below but rather we look for transferable skills and potential as well as past experience.
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Genuine passion for using digital skills to tackle climate change and commitment to Opportunity Green's mission and values.
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Advanced knowledge of digital performance tools like Google Analytics, SEMrush, Power BI, Google Search Console, Google Tag Manager and Mailchimp.
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Experience of running ad campaigns in Google Ads.
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Hands-on familiarity with web technologies such as HTML, CSS, JavaScript and CMS platforms including Wordpress and SquareSpace, and ability to integrate new features and functionality.
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Strategic and analytical thinker who is a natural problem solver.
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Ability to work independently and as part of a team.
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Demonstrated experience of line management.
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Committed to collaboration, curiosity and continuous learning.
Diversity and inclusion
Diversity and inclusion are important principles at Opportunity Green. We believe that diversity and inclusion make teams stronger and more effective. We are committed to fair and equitable employment practices, and we are striving to ensure that a variety of voices and experiences are included in our organisation. Our commitment to diversity and our parental leave policy are available to view on our website, here.
We will consider all applicants who meet most or all of the essential competencies regardless of their identity or background. That said, we know that diverse candidates may be reluctant to apply for jobs where they don’t meet 100% of the criteria outlined in the job description. We encourage anyone to apply who can demonstrate the variety of skills and experiences relevant to meeting the requirements of this role.
We recognise that many diverse experiences and perspectives are not represented in our current workforce, and are seriously underrepresented across the non-profit sector in general, and as such, we particularly welcome applications from people with disabilities, non-white people, people from marginalised backgrounds, and members of the LGBTQIA+ communities. We will use positive action under the Equality Act 2010 to appoint from these groups if two candidates are equally qualified.
To learn more about our application process and receive advice on how to prepare in such a way as to showcase your full potential, please find our Application Guide.
What we offer
The successful candidate will be offered an annual salary of £50,000 plus 10% employer-contributed pension. Please note that Opportunity Green has fixed salary scales, with the possibility of step increases with strong performance. When hiring we always hire at the bottom of a band and do not enter negotiations with new employees as negotiations have been historically shown to disadvantage women and minorities.
We take our team’s wellbeing and professional development seriously. In addition to a competitive salary, we offer:
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A commitment to work/life balance, with a 4-day work week at 28 hours.
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A generous holiday entitlement of 20 days’ holiday per year, plus bank holidays and office closure between Christmas and New Year that does not count towards your holiday entitlement (and expectation that you fully disconnect when taking time off).
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A market-leading pension of 10%.
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A progressive family leave policy, including 26 weeks’ paid leave for both parents, as well as other support.
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Lots of flexibility within a hybrid working arrangement, with regular opportunities to come together as a team.
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Support for your professional development as part of Opportunity Green, with a budget to support your learning & development plus opportunities to lead projects, publish content, learn from experts, work directly with policymakers and stakeholders, and take part in conferences and events.
However, it is important to note that while this role is permanent, employment is always reliant on Opportunity Green continuing to receive philanthropic support from our funders, which we expect every member of the team to play their part in working towards.
How to apply
To minimise the risk of unconscious bias, we ask that applicants remove certain identifying elements from their CVs. If you do not remove these details, we reserve the right to withdraw your application from review.
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Photos
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Name – if needed, please use ‘Applicant’
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Age
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Email and/or phone number
We also reserve the right to withdraw your application from review if you use AI tools such as Chat GPT to complete the sift questions / write your CV.
Unfortunately, if you do not already hold the right to work in the UK and/or require sponsorship to continue working in the UK, Opportunity Green will not be able to consider your application at this time.
The closing date for applications is 16TH February, 2026 at 9am GMT.
We actively encourage applicants to reach out if there are any reasonable adjustments we can make to help them demonstrate their full potential in the hiring process.
What happens next?
Shortlisted candidates will be invited for an online interview to discuss their experience and suitability for the role. After this, candidates that are most suitable for the vacancy will be invited for an in-person interview in our London office, for which there may also be a short task. Travel will be reimbursed for non-London-based applicants (within the UK).
Online interviews are likely to take place w/c 2nd March. In person interviews will likely be shortly after this (w/c 9th March).
We reserve the right to ask for references during the recruitment process.
At Opportunity Green, we use Legal, economic and policy knowledge to tackle climate change.
The client requests no contact from agencies or media sales.
We are recruiting for three fixed-term User Research Officer roles for our Digital Team. Two 23-month contracts and one 12-month contract.
This is an exciting opportunity to join The National Lottery Community Fund, and develop your skills as a User Research Officer within a multi-disciplinary team.
You’ll conduct user research to help us understand the needs of both the people who apply for our funding, and our colleagues who manage that funding. Your insights will inform the design of new systems and improvement of existing ones, ensuring that we make changes based on real user needs.
Working within our Digital Team, you’ll also have opportunities to collaborate with and learn from a thriving group of designers and researchers who love sharing knowledge and experience. We’ll offer you support to develop your research and design skills, and opportunities to take part in training and communities of practice.
You’ll need some practical experience of qualitative research methods, and of designing and running research. This could be from working in user research or user experience design. But we’d also welcome applications from people with similar experience from professional work, academic work, or study in fields like:
- human-computer interaction
- user-centred design
- psychology
- ethnography
- social research
The responsibilities of the job include:
- Designing and running user research to help us improve our existing digital services and design new ones.
- Recruiting participants for research.
- Analysing qualitative research data.
- Presenting findings to Digital team colleagues, and stakeholders from the wider organisation.
- Collaborating in a multidisciplinary team, and supporting colleagues’ design work by helping them understand what users need.
- Contributing to our user research and design community – taking part in team meetings and providing feedback on prototypes and other design work working in a collaborative and inclusive way.
Interview Details:
Interview Date: Virtual interview – 23rd or 24th February
Location: Hybrid working, anywhere in the UK. Choice of home or office working (offices in Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, or Newtown). Some in person meetings, including quarterly away days across UK locations.
We’ll talk to you about where you are based and your working pattern if you get the job.
We will be hosting a briefing session on: Tuesday 27th January 2026, from 11am to 11:45am. To register or ask any questions please email us.
How to apply
Upload your CV in Word format and write a supporting statement of up to 1000 words. We'll use the following criteria to score your application – so you should show how you meet them in your supporting statement.
Essential Criteria:
- Passionate and knowledgeable about user-centred design, and digital ways of working.
- Experience of designing and running user research or other qualitative research studies, and a good understanding of when and how to use different research methods.
- Experience of analysing qualitative research, and turning it into clear insights that others can understand and use.
- Confident in explaining research findings to others, verbally or in writing.
- Good at collaborating, involving colleagues in research activities and contributing to shared planning.
Desirable Criteria:
- Experience of standing up for the needs and perspectives of users.
- A good understanding of inclusion and accessibility for digital services.
- Knowledge of agile working and the roles in a multidisciplinary digital team.
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.


