It support team supervisor jobs

Job Title - Community Care Paralegal - Legal Practice Unit (Colchester)

Contract - Permanent

Hours - Part time, 28 hours per week (4 days - Ideally 3 full days and 2 half days) [Potential to increase to 5 days following training and gained experience]

Salary - £23,000 - £24,000 (pro rata and depending on experience)

Location - Colchester, CO3 3DA

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

One of the members of the Coram group, Coram Children’s Legal Centre (CCLC) is the UK’s specialist centre for children’s rights in education, immigration, community care and family law, and provides significant international legal systems consultancy. The centre is located on the Coram Campus in central London with a second office in Colchester. We champion access to justice through information and advice, legal practice and representation, policy and strategic litigation.Our Legal Practice Unit provides advice and representation primarily under legal aid contract.

Our Colchester office also houses The Child Law Advice Service which provides free legal information and advice on family and education law. The office is close to the town centre which enables close working with nearby agencies, and has easy access to two mainline train stations.

About the role

We are recruiting a paralegal to join CCLC’s friendly and committed Community Care team and work with a small but dedicated team of experienced solicitors.

This is an exciting opportunity for someone with a keen interest in upholding the rights of vulnerable children and young people who is seeking to progress their legal aid career in the charity sector. Our lawyers benefit from a good work-life balance and realistic financial and chargeable hour targets. We advise children and young people up to the age of 25, and families, on a wide range of community care and public law issues. After training, the role can be split between working from home/office-based with flexibility as to the balance between the two, dependent on team requirements.

Our community care team works closely with colleagues in the Immigration and Family teams, as well as with other organisations within the Coram group, including Coram Voice and the Migrant Children’s Project. The successful applicant will be able to demonstrate a passion and commitment to upholding the rights of vulnerable children and young people.

As well as conducting casework for individuals, our community care team undertakes strategic litigation for the wider benefit of children, young people and families, and is actively involved in policy issues impacting our client base.

Flexible working arrangements will be considered subject to operational needs.

For further information on CCLC please our website.

To apply for this role, please click on the 'apply now' button below to complete the application. Please note, we will be interviewing as applications come in so please apply as soon as possible. The closing date could be extended until we find the right candidate.

Closing Date: 2nd February 2026 at midnight

Interview Date: W/c 9th February 2026

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Job Title: Children’s Rights Manager/Advocate

Contract Type: Permanent, Part Time

Hours:21 hours per week

Salary: £17,895(FTE£29,825) per annum

Location: This is primarily a home-based role, with travel to secure children’s homes and other service sites across the Midlands, Northeast, and Upper South East/South West. The role would suit someone located centrally, such as in the West Midlands (Birmingham area), to maintain reasonable and roughly equal travel distances between sites.

About Coram

Coram is committed to improving the lives of the children and young people. We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About Coram Voice

Coram Voice is a leading national children’s charity committed to championing the rights of children and young people. Since 1975, we’ve worked to ensure that children in care, care leavers, and others who rely on state support are heard, valued, and empowered.

Our vision is a society where children and young people are treated with dignity and respect, free from inequality and discrimination. We strive to ensure their voices are at the heart of decisions that impact their lives.

About the role

We are looking for an experienced Children’s Rights Manager to join Coram Voice. In this pivotal role, you will lead a team of visiting advocates whose work ensures that children in care or in need have a voice about their care and treatment within their settings.

The role also includes overseeing the commissioning of advocacy services, ensuring that all services meet required standards, deliver high-quality outcomes, and respond to the needs of children and young people, safeguarding their best interests.

We are seeking a proactive, resilient, and experienced leader who can provide guidance, and professional development to the visiting advocacy team, ensuring services are delivered in line with national advocacy standards and frameworks.

What you will receive

Coram Voice reward and recognise the valuable contributions our staff make to the organisation and offer an attractive benefits package to do so. Coram Voice benefits package includes a competitive salary, a matched pension scheme up to 5% of salary, generous leave entitlements of up to 28 days’ annual leave plus an additional 3 days paid leave between Christmas and New Year and a suite of family friendly policies, which promote employee wellbeing.

We are seeking candidates who are committed to our objectives for children and young people and equally committed to the organisation and the development of our services.

Recruitment process

Our Service Managers will undertake Shortlisting. Successful candidates will be invited for interview. The interview process comprises of a written exercise and a panel interview. Successful candidates will have a further one to one interview in accordance within Warner recommendations. Internal candidates will need to notify HR of their interest in the post and they will provide further information on the internal application process.

Returning your application

• We cannot accept general CVs.
• When completing your application form, you need to address each point of the person specification and demonstrate how you meet it.
• Applications must be fully completed.
• If you are a current Coram Voice employee you may submit a supporting statement only addressing the person specification requirements for the post.

Closing Date: Monday 09th February 2026 at 5pm

Interview Date: Friday 20th February 2026

General consideration for applications

• DBS checks: all posts are subject to an enhanced Disclosure and Barring check.
• Training: All successful candidates are required to complete our compulsory training programme which includes training in Advocacy (Being a Voice) Safeguarding and Diversity
• Conflict of interest: the independence of the service is important to Coram Voice. Prospective applicants need to raise any other potential conflicts of interest when initially contacting Coram Voice about this post.

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Student Lifestyle & Behaviours Coordinator (Fixed Term, 12 Months)

£25,809 gross per annum, 35.5 hours per week

The role

Organisation:

The Student Lifestyle & Behaviours Coordinator role is to supervise, develop and support staff to deliver the Community, Advice & Support departmental plan. Acting as a role model for the required standard of values, behaviour and performance, we expect Coordinators to help to create an inclusive and engaging environment for all.

The role is required to:

· Work with the Senior Student Lifestyle Coordinator and other stakeholders to further develop and improve the ‘Support’ area of the department, to enhance the student experience.

· Be responsible for supervising student staff members to deliver Support and Lifestyle projects, in relation to student wellbeing, consent and harm reduction.

· Deliver targeted workshops, events, and initiatives that support student health and wellbeing, fostering positive lifestyle choices and outcomes in a way that reflects and respects the diversity of the University’s student population.

· Support the implementation of student wellbeing external accreditation schemes, administration and delivery of associated activities, seeking support from and liaising with Guild and University colleagues.

Success in the role will require a highly student and customer focused approach together with an emphasis on teamwork. The role involves collaboration with internal and external stakeholders, acting as a positive ambassador for the Guild and facilitating under-represented groups to find a comfortable place here.

The Student Lifestyle & Behaviours Coordinator role is to support the delivery of the Community, Advice & Support departmental plan. We expect Coordinators to help to create an inclusive and engaging environment for all.

The Benefits

We offer great benefits including:

· 5 days close down during Christmas, and 2 during Easter each year, in additional to bank holidays and 21 days annual leave, rising to 26 days after 5 years’ service (meaning you will not work during Christmas, New Year or Easter).

· Full sick pay from the moment you start working for us.

· A comprehensive suite of basic training for all employees which includes Equality &  Diversity, Mental Health Awareness and Data Protection

· Discounted membership rates at University of Birmingham Sport & Fitness

· The opportunity for new staff to join the NEST pension scheme. The Guild contributes a matched payment of between 4-6% of your salary

· A range of wellbeing benefits

We are a Times 100 employer and in our most recent staff survey (April 2022) 88% of our staff said they are proud to work for this organisation.

The Guild of Students is committed to equality, diversity and inclusion and welcomes applications from all members of the community.

Closing date for applications: Monday 9th February 2026, 9am.

Interviews are provisionally booked for Tuesday 17th February 2026.

The Role

If you are passionate about the outdoors, have a "roll up your sleeves" attitude and are looking for a role where your event management skills will make a lasting impact on young lives, then this is the job for you. We’re seeking a dynamic individual who can lead our exciting portfolio of outdoor challenge events and help us take our fundraising to the next level.

The Youth Adventure Trust's outdoor challenge events are a vital source of funding for the charity, and the relationships we build with our participants and corporate partners are more important than ever. This is where you come in.

As our Challenge Events Manager, you'll be the driving force behind our exciting challenge events portfolio.You'll work on bespoke corporate team-building challenges, high-energy industry networking events like the Hike Bike Paddle for the sports and outdoor sector and the Housebuilders Challenge, and our popular open events like the Wiltshire 3 Peaks Challenge and the Somerset Cycle. 

Challenge events not only enable people to raise amazing sums for the charity, but are also a fantastic way to engage supporters with our work, giving them the opportunity to step outside their comfort zones, embrace the outdoors and achieve things they never thought possible - similar to our work with the young people on our programmes.

The Challenge Events Manager role is a varied position which would be perfect for somebody who has event management experience. You will be responsible for the full event cycle, from the initial planning, participant recruitment and stewardship to on the day event delivery and post event follow ups. You will be somebody who can spot opportunities, take on a project and run with it. You’ll be an excellent communicator, happy to pick up the phone to chat to event participants, deliver pre-event webinars or create engaging participant emails. You’re self-motivated, well organised, able to multi-task, a strong administrator, a fantastic team player, have excellent interpersonal skills and enjoy being outdoors. You should also have some fundraising experience, ideally in a paid capacity but in a voluntary capacity would also be considered.

You'll work closely with the Corporate Partnership Manager, who is highly experienced in delivering our challenge events, but needs time to develop new corporate partnerships which is why we have created this new role. You'll also line-manage our Events Fundraising Officer who plays a key support role on the events. You must live in or near the South West as there will be a semi-regular requirement to attend in person staff meetings, visit programmes and join event planning sessions.

About You

You’re a people-person, self-motivated and highly organised. You are as comfortable managing a budget and a CRM database as you are standing on a mountain side in your waterproofs! You’ll have:

• Event Expertise: A proven track record in delivering successful fundraising or challenge events.

• Fundraising Experience: You might be an existing fundraiser or somebody who has taken on fundraising activities in a voluntary capacity. You will need to be able to relate to the challenge participants and guide them on how to reach their fundraising targets.

• Agility: The ability to think on your feet and adapt plans dynamically when situations change on the ground.

• Leadership Skills: Experience managing staff or volunteers and the ability to motivate a team.

• A Passion for Adventure: A genuine love for the outdoors, comfortable in wellies and waterproofs with an understanding of 'the power of the outdoors'.

The Charity

At the Youth Adventure Trust, we use outdoor adventure to empower vulnerable young people from Swindon, Wiltshire and Somerset to fulfil their potential and lead positive lives in the future. We work with them to build resilience, develop confidence and learn skills that will last a lifetime, helping them to face the challenges in their lives. Dedicated support, guidance and mentoring from our staff and volunteers ensures young people receive the maximum benefit from our long-term intervention. Our aim is to make a lasting improvement to the lives of vulnerable young people. All our services are provided completely free of charge to the young people who are nominated by schools and other youth organisations to take part.

We’re proud to offer our programmes completely free of charge to participants, and with ambitious plans to help more young people over the coming years, our fundraising challenge events are more important than ever.

Why Join Us?

This is a unique opportunity to make a direct and lasting impact on young lives through your passion for the outdoors. You’ll be part of a small fundraising team with a big heart, with plenty of opportunities to visit our camps and see the tangible impact of your work. 

If this sounds like the perfect fit for you, please download the full Job Pack for more details, including the job description and person specification. All applicants must complete an application form and refer to the job description and person specification in their application.

The Youth Adventure Trust is committed to safeguarding and promoting the welfare of young people and expects all employees to share this commitment. The suitability of all prospective employees will be assessed during the recruitment process in line with this commitment. Full details can be found in the Job Pack.

Job Title: Children’s Rights Manager/Advocate

Contract Type: Permanent – Part Time

Hours: 21 hours per week

Salary: £17,895 (FTE £29,825) per annum

Location: Bournemouth, Christchurch and Poole (BCP) (Primarily home-based, with regular travel across the area)

We are seeking an experienced, proactive Children’s Rights Manager to lead our advocacy and Independent Visitor (IV) services, supporting children in care, care-experienced children, and children in need. This role is a critical part of our commitment to upholding children’s rights and ensuring their voices are heard in decisions that affect their lives.

About Coram

Coram is committed to improving the lives of the children and young people. We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About Coram Voice

Coram Voice is a leading national children’s charity committed to championing the rights of children and young people. Since 1975, we’ve worked to ensure that children in care, care leavers, and others who rely on state support are heard, valued, and empowered.

Our vision is a society where children and young people are treated with dignity and respect, free from inequality and discrimination. We strive to ensure their voices are at the heart of decisions that impact their lives.

About the role

This is an exciting opportunity to join Coram Voice as our new Children’s Rights Manager in the BCP area. In this pivotal role, you will lead a team of advocates and an Independent Visitor (IV) coordinator, delivering high-quality routine advocacy and Independent Visiting services for children and young people.

You will be joining a child-focused organisation, making a real difference in the lives of children and young people in the BCP area by ensuring their voices are heard, their rights are upheld, and their experiences in care or need are positively supported.

What you will receive

Coram Voice reward and recognise the valuable contributions our staff make to the organisation and offer an attractive benefits package to do so. Coram Voice benefits package includes a competitive salary, a matched pension scheme up to 5% of salary, generous leave entitlements of up to 28 days’ annual leave plus an additional 3 days paid leave between Christmas and New Year and a suite of family friendly policies, which promote employee wellbeing.

We are seeking candidates who are committed to our objectives for children and young people and equally committed to the organisation and the development of our services.

Recruitment process

Our Service Managers will undertake Shortlisting. Successful candidates will be invited for interview. The interview process comprises of a written exercise and a panel interview. Successful candidates will have a further one to one interview in accordance within Warner recommendations. Internal candidates will need to notify HR of their interest in the post and they will provide further information on the internal application process.

Returning your application

• We cannot accept general CVs.
• When completing your application form, you need to address each point of the person specification and demonstrate how you meet it.
• Applications must be fully completed.
• If you are a current Coram Voice employee you may submit a supporting statement only addressing the person specification requirements for the post.

Closing Date: Monday 09th February 2026 at 5pm

Interview Date: Friday 20th February 2026

General consideration for applications

• DBS checks: all posts are subject to an enhanced Disclosure and Barring check.
• Training: All successful candidates are required to complete our compulsory training programme which includes training in Advocacy (Being a Voice) Safeguarding and Diversity
• Conflict of interest: the independence of the service is important to Coram Voice. Prospective applicants need to raise any other potential conflicts of interest when initially contacting Coram Voice about this post.

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Our Kent Mind and Body team is recruiting for a Data and Administration Lead to provide a comprehensive and efficient administrative service, supporting our team to deliver high-quality recovery care to a diverse client group.

Please note: This role may close earlier than 1st February 2026 if we receive a high volume of applications, so we encourage you to apply as soon as possible. All applicants must submit a CV along with a cover letter explaining why they should be considered for this role. Applications will not be accepted without a cover letter.

Job Description

As our Data & Administration Lead, you’ll be a key part of the service by ensuring accurate data, strong systems and efficient administration that underpin high-quality support for children and young people’s mental health services in Kent.

You will:

• Lead on data collection, monitoring and reporting across the service
• Provide day-to-day leadership for administrative processes and systems
• Support colleagues to use data and IT systems confidently and in line with requirements
• Supervise and support staff and volunteers carrying out administrative roles, helping them develop and thrive
• Take a hands-on approach in a varied role where no two days are the same
• Work collaboratively with colleagues and use problem-solving skills to support effective service delivery

The Kent Mind and Body programme teaches healthy coping strategies and helps young people to find new positive ways to manage their emotions. We deliver to small groups in secondary schools, other education settings, in the community and virtually. We also provide parents, carers, supportive others and professionals with information and guidance to help be the best support they can be. To find out more please visit our website.

WithYou is all about working with our clients to find the right path for them to get to where they want to be, and you will be joining an amazing team of people who go the extra mile to make that happen. Working within one of our services is always busy, sometimes challenging, but always rewarding. As a leading charity supporting people with drug, alcohol, and mental health challenges, we operate over 80 services across England and Scotland, providing free and confidential support to more than 100,000 people each year. We work collaboratively to provide the best support and treatment to anyone who needs it.

This is a full time, permanent position with a starting salary of £24,570 per annum.

Essential Skills

You’ll be organised, analytical and approachable, with strong IT and administration skills and a genuine commitment to our values.

You’ll have:

• GCSEs (or equivalent) in English and Maths
• Demonstrable experience working in an office or administrative role
• Experience of collecting, collating or reporting on data
• Excellent organisation, time-management and problem-solving skills
• Strong communication skills and the ability to build positive working relationships
• Confidence using Microsoft Office and digital systems

It would be great if you also have:

• Experience of line management or supervising others
• Experience working in a voluntary, health or social care setting
• Knowledge of compiling data sets or performance reporting

Company Benefits

• 28 days annual leave, plus bank holidays 
• An extra day off for your birthday or a special occasion of your choice
• Enhanced maternity, paternity and adoption leave
• 2 days paid volunteer leave per year
• Auto-enrollment into We Are With You’s pension scheme
• Access to a Blue Light Card - giving you great savings on big high-street and online brands
• Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
• We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period

About Us

WithYou provides free and confidential support, without judgement, to more than 100,000 people every year experiencing challenges with drugs, alcohol and mental health across England and Scotland.

Our name reflects who we are – a positive place where people can progress, connect with others and get friendly, expert help in a way that’s right for them.

Our staff team changes lives. If you’re passionate about helping people get the support they need for issues with drugs, alcohol and mental health, we’d love to hear from you.

Creating an Inclusive Environment

As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our vision of a future where everyone lives a life free from the harm associated with drugs and alcohol. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people, people of all ages and armed forces veterans.

As part of our commitment to the Armed Forces Covenant we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role. With You is also a Disability Confident Employer and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we’ll be happy to make reasonable adjustments to enable you to perform at your best.

At TLG, we’re passionate about building an exceptional staff team that’s committed to making a real difference in the lives of struggling children across the UK. We’re always on the lookout for great people to journey with us towards our vision, and we’re excited to offer a unique opportunity for a motivated and passionate individual to join our team as Finance Manager.

The Finance Manager will take responsibility for the charity’s day-to-day financial operations, ensuring robust financial controls, accurate and timely reporting, and providing clear financial insight to support strategic decision-making. This is a key leadership role within the finance team, working closely with the Director of Finance to maintain the organisation’s financial health and compliance.

As a qualified accountant, the postholder will lead a professional finance function that delivers expertise across budgeting, forecasting, and financial analysis. They will oversee financial systems and processes, ensuring efficiency, accuracy, and adherence to regulatory requirements. The Finance Manager will play a critical role in safeguarding the organisation’s financial sustainability and supporting its mission-driven growth.

Beyond core financial management, the Finance Manager will play a pivotal role in wider organisational development, including supporting TLG’s commercial subsidiaries: Hope Park Business Centres and Hope Park Workspaces (Salford Quays). This includes providing financial oversight, analysis, and advice to enable these ventures to thrive and generate income that supports the charity’s work.

TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

Hours: Part-time or full-time (0.8-1 FTE, 30-37.5 hours)

Closing Date: Thursday 29th January

Initial Interviews: Friday 6th February – Online

Final Interviews: Friday 13th February – at our National Support Centre in West Yorkshire

This is a centre-based role with some travel to other animal centres, branches and adopter’s homes. There will be a requirement to work with diverse teams and in potentially dangerous (due to the animals they may encounter) and emotionally demanding situations. 

Role Purpose

Responsible for assessing and monitoring the behaviour and welfare of dogs, cats and small animals (depending on need and competence) in Danaher’s care. This will include devising behavioural plans, and carrying out or overseeing environmental and behavioural and training interventions in agreed circumstances, to maintain high standards of welfare, support successful rehoming and reduce return rates. The post holder will also be required to support and train other staff and volunteers in the care, management and behaviour modification of the animals in their care.  

Behaviour, welfare and training plans for dogs and cats (other species depending on RSPCA need and professional competence). Decisions to escalate animals for RCAB attention (according to agreed criteria). Sign off of staff/volunteer competency to handle dogs with more complex behavioural needs (according to agreed criteria). Record-keeping.

Job Title: Service Manager - Eastern European Service

Location:Hybrid with a requirement to occasionally work at Head Office (Vauxhall, London) and other multiagency settings
Salary: £21,813.66 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)

Contract type: Part Time, Permanent

Hours: 18.75 hours per week (Wednesday’s PM, Thursday’s AM&PM and Fridays AM&PM)

This is an opportunity to join Refuge as Service Manager for the Eastern European Outreach Service. This vital role offers the chance to lead a dedicated team of Independent Gender Violence Advocates (IGVAs) in delivering high-quality support to women and children affected by domestic abuse.

This role is part of a job share which will lead our Eastern European Outreach Service, covering five boroughs across East and West London. This is a dynamic and fast-paced role for someone passionate about supporting women and children affected by domestic abuse and other forms of gender-based violence. Together with your colleague (another Service Manager) you  will play a key role in ensuring that reporting requirements and service outcomes are consistently met, maintaining Refuge’s high standards and fulfilling contractual and funding obligations.

As Service Manager, you will oversee the delivery and development of high-quality outreach services tailored to the needs of Eastern European communities. This includes recognising and addressing the specific barriers these communities face in accessing support. You will provide line management to outreach staff, including supervision on complex and high-risk cases, and ensure operational emergencies are managed effectively.

You will lead on multi-agency collaboration, working closely with stakeholders to ensure a coordinated and trauma-informed response for survivors. The role requires strong experience in casework management, staff supervision, and direct support to vulnerable individuals. A solid understanding of domestic abuse, gender-based violence, and its impact is essential, along with knowledge of relevant legislation including Criminal and Civil law, Housing, and Health & Safety.

For this role, it is essential for candidates to be proficient in one or more Eastern European languages. We particularly encourage applications from Romanian, Lithuanian or Polish speaking candidates.

This post is restricted to women due to the nature of the role. The Occupational Requirement  under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing date: 09:00am on 2 Febrary 2026

Interview dates: 13 February 2026

Position: Rota Coordinator
Duration: Permanent, full time 
Location: On site. Working from home is possible but it must not exceed time spent in the office, other than in exceptional circumstances.

Hours: Full-time, 37.5 hours a week

Line Manager: Head of Volunteer Management
 

Key Responsibilities

The Rota Coordinator: 

• Welcomes and onboards new volunteers, allocating shifts that reflect their shift preferences 

• Ensures all appointments are effectively covered and works closely with the Visitor Support team to achieve this 

• Stands down volunteers when cover that has been booked in advance is no longer needed

• Takes the preferences of visitors into account when cover shifts are booked —  e.g., ensures that a male volunteer has not been booked to see someone who cannot see a man 

• Ensures cover volunteers can meet the needs of the shift, e.g. that an assessment trained volunteer covers where initial assessment appointments are booked in 

• Helps build a ‘cover bank’ of volunteers they can call on a short notice

• Tactfully reminds volunteers of their commitment to our visitors — where necessary 

• Works (indirectly) with software developers to improve the volunteer database 

• Records and updates important information about our volunteers, treating information about their personal lives with sensitivity and respect 

• Flags to supervising volunteers and the Head of Volunteer Management if a volunteer has frequent absences / cancellations or if they appear in need additional support 

• Puts people on leave of absence, after consulting Visitor Support, and follows up with them about return dates 

•  Liaises closely with Volunteer Recruitment and Training, who will give them the names and numbers of new volunteers and their shift preferences and organise refresher training for volunteers returning from leave of absence 

Attributes and skills  

• Strong commitment to and good understanding of TLP’s mission and values 
• Excellent attention to detail
• Excellent IT skills
• Excellent oral and written communication skills 
• A good memory — for names, faces and shift patterns 
• Excellent organisational and administrative skills 
• Recent experience as a TLP volunteer or good insight into volunteer roles* 
• Proactivity and problem solving and the ability to prioritise 
• The ability to stay calm under pressure 
• Excellent interpersonal skills, both face-to-face and on the phone, and a positive attitude 
• Flexible
• Reliable

* Rota Coordinators who don’t have experience as volunteers are required to shadow prep programme modules 

Compensation

Salary: £30,157 (Subject to a scheduled review and anticipated increase in April 2026)

Benefits:

• 3% employer contribution towards pension
• 25 days annual leave, with one extra day’s annual leave for each full year of service up to five years
• Access to Medicash health benefits and critical illness cover after three months of employment
• Employee Assistance Programme

Application 

Please submit a cover letter (no more than one page of A4) and CV by 12pm on 30 January 2026.

Qualified Low Intensity Psychological Wellbeing Practitioner (PWP) – NHS Pathfinder Partnership

GMRC is a registered charity working with adult women who are victims and survivors of sexual violence and child sexual abuse, providing independent, specialist support and promoting and representing their rights and needs.

The post-holder will be based at GMRC but work alongside TRC and MASH women’s services and work within the pathfinder partnership, across all partner organisations, providing high quality, evidence based, low intensity Cognitive Behavioural Therapy (CBT) based interventions using a guided self-help model, to clients with who have experienced sexual trauma but also have additional mental health needs. The post holder will work with people with different cultural backgrounds and ages, using interpreters when necessary and should be committed to equal opportunities.

Key responsibilities:

- Work within the Pathfinder partnership consultation model to identify potential survivors who might benefit from a low intensity psychological intervention.

- Undertake client-centred conversations and assessments which identifies areas where the person wishes to see change and or recovery and makes an accurate assessment of risk to self and others.

- Provide a range of information and support for evidence based, low intensity psychological interventions whilst working within a flexible and person-centred model of care.

- Work closely with other members of the team ensuring appropriate interventions are considered and identify where a transfer of care to an HSP or another pathfinder team member might be required.

- Prepare and present clinical information for all clients on their caseload to clinical case management supervisors within the service on an agreed and scheduled basis, in order to ensure safe practice and the clinical governance obligations of the worker, supervisor and service are delivered.

Benefits:
- Flexible working TBC

- Generous annual leave (30 days a year exc. BH)

- Pension contributions

- Reasonable travel expenses

- Free on-site parking

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Job Purpose:

WomenMATTA delivers innovative services to women in Manchester and Trafford who are in contact with, or at risk of being in contact with, the criminal justice system. This includes one to one practical and emotional support, advocacy and group work.  

This post is two-fold; the post holder will provide in-depth, ongoing support to a small caseload of complex cases, whilst they also support with the coordination of the WomenMATTA Hubs. The post holder will also provide administrative support, ensuring quality standards are consistently met, staff are effectively managed, and partnerships are maintained.   

Key Responsibility Areas

1. Provide high-quality, trauma-responsive support to women in contact with, or at risk of contact with the criminal justice system.  
2. Support effective service delivery, staff practice, and safeguarding across WomenMATTA services. 
3. Monitor case management systems to ensure accurate and timely data recording, aligning with contract KPIs and WIP policies.  
4. Develop and maintain effective partnerships with statutory and voluntary sector services to ensure coordinated, multi-agency support for women.  

For the full list of responsibilities, please download the recruitment pack.

Terms & Conditions:

Start date:February 2025

Salary: £30,702 per annum
Location: Manchester and Trafford, Greater Manchester

Working hours: Full time: 35 hours per week

Contract: Fixed term until 31st March 2026 (extension subject to funding)

To Apply:

Applications close: Thursday 29th January 2026 – 9am. We reserve the right to close the advert early.

Interviews with Women in Prison: Week commencing 9th February 

Submit a completed application form. Please note, we do not accept CVs.

If you require reasonable adjustments to support you during the application process, please contact the HR team on hr@wipuk. org.

We are happy to invest in developing the right person, so you are welcome to apply even if your professional experience does not fully meet the job description or person specification.

We particularly encourage applications from Black, Asian and minoritised women, and women who have personal experience of the criminal justice system. 

In line with legal requirements and the nature of our work, this role:

• Is restricted to women only as a genuine occupational requirement
• Requires the right to work in the UK
• Is subject to an Enhanced + Adult Barred List DBS check
• Is subject to successful HMPPS enhanced vetting

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Volunteer Coordinator - Mental Health to play a pivotal role in our Volunteering Service in London

Sounds great, what will I be doing?

As a Volunteer Coordinator with Hestia's vibrant and supportive Volunteering Team, you'll play a key part in creating meaningful opportunities that empower individuals and strengthen our communities. You'll recruit, train, and inspire volunteers who work alongside people experiencing severe mental health challenges across our drop‑in community and crisis services. With collaboration, creativity, and empowerment at the heart of everything we do, you'll shape safe, inclusive, and uplifting environments that help individuals build confidence, improve wellbeing, and reduce social isolation. Working closely with colleagues across Hestia, you'll ensure volunteers feel valued, and service users receive tailored support, and every project delivers real impact.

In this role, you'll take a proactive lead in shaping high‑quality volunteer involvement across our mental health services. Working closely with the Area Manager, Service Managers, NHS Trust partners and Experts by Experience, you'll identify emerging needs and design volunteer roles that genuinely enhance clinical and support pathways. You'll champion a whole‑person approach supporting physical, emotional, social and spiritual wellbeing, while inspiring staff teams to think creatively about how volunteers can add meaningful value. From recruiting and training volunteers to delivering befriending and activity programmes, to supervising their day‑to‑day involvement, you'll ensure every volunteer feels confident, supported and aligned with service priorities. You'll build strong relationships across Hestia, particularly within our crisis alternative services, and offer expert guidance to colleagues to ensure best practice. With responsibility for maintaining accurate records and contributing to the smooth running of the Volunteering Programme, you'll play a vital role in ensuring our services remain responsive, compassionate and impactful. If you're passionate about people, community, and making a difference, this role offers the chance to lead with purpose and help others move toward independence and hope.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

This role calls for someone with exceptional organisational and project‑management abilities, capable of guiding and empowering volunteers, colleagues and service users with professionalism, warmth and confidence; someone who brings strong interpersonal skills, the ability to build trusting relationships across diverse communities and partner organisations, and a sensitive awareness of the cultural, social and health issues affecting people who use our mental health services. You'll need solid IT proficiency across Microsoft Office, strong literacy and numeracy, a thoughtful approach to evaluation, and a clear understanding of safeguarding principles, along with the confidence to address concerns appropriately. While experience supervising volunteers is an advantage, what truly matters is your ability to engage people in a friendly, supportive manner and create an environment where volunteers feel valued, informed and able to thrive.

This is a hybrid role with three days spent on site across our London services, including regular visits to our Aldgate head office, and two days worked remotely each week. 

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Shop Manager - Wimbledon

Permanent, 35 hours

Starting full-time salary £23,581.58 a year + an additional £2,000 market supplement.

Wimbledon shop - 84 The Broadway, London, SW19 1RH

Join Our Community

Would you like to work at the heart of your local community? Are you motivated to inspire and support a team of volunteers? Do you have retail experience and are ready for the next step in your career?

If so, this could be the opportunity for you.

The role

As Shop Manager of Scope’s Wimbledon shop, you’ll have the autonomy to run the shop with creativity and flair. Every day is different

In this role, you’ll lead a team of paid colleagues and volunteers, offering clear guidance, encouragement, and development. Using your experience and management skills, you’ll help grow sales while making sure every customer and donor enjoys a welcoming and inclusive shop experience. In this role you will:

· Ensure shop sales performance is maximised, actively seeking ways to improve the shop’s performance on a continuous basis.

· Manage all aspects of stock collection and preparation; ensuring that stock processing levels are sufficient to achieve required shop floor density, encouraging stock donations at all times. Also support our online selling with identifying suitable items and listing on online selling platforms

· Recruit, manage and develop paid colleagues and volunteers within Scope’s HR and operational policies and procedures and build a strong team

· Work collaboratively with the Assistant Shop Manager

For more information about the role’s responsibilities, and the skills and experience required please visit our website. 

About you

We’re looking for someone who has:

· Previous experience as either a Retail Shop Manager, Assistant Manager, or a Supervisor looking to step up, ideally in retail or charity shops.

· Commercially aware and able to spot opportunities

· Be able to lead and support people

· Customer-focused, with a can-do attitude

· A team player with strong work ethic

· Accurate and detail-oriented

· IT literate and numeracy skills

We welcome applications from people with lived experience of disability and from all backgrounds.

We also ask you to share how you support Scope’s values and contribute to our goal of creating a fair and equal future for disabled people.

Please make sure you explain in your application, with examples, how you can meet these important skills.

Working in our shops

Our shops are the face of our retail brand, run by dedicated, creative, and passionate teams. We focus on sustainable fashion, engage with local communities, and lead volunteers to deliver a great experience for colleagues and customers. Funds raised support Scope’s mission of achieving equality for disabled people and their families.

Shop hours

Scope shops are open every day. Some weekend and Bank Holiday cover is needed.

Full-time: 35 hours per week, five days out of seven

Part-time: Weekly hours on a seven-day rota

Additional Information

In line with UK legislation, we are only able to accept applications from individuals aged 18 or over. This is because the role may involve working alone in the shop without other staff present.

You must be eligible to work in the UK to apply for this vacancy. Scope is not able to offer visa sponsorship.

Anonymised applications

We use an anonymised shortlisting process as part of our commitment to equality, diversity, and inclusion. All advertised vacancies require a CV and the completion of a short application form.

Our values

Pioneering, courageous, connected, open, fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Our promise to disabled people

We are proud to be a charity that stands for disability equality. We welcome applications from disabled people and anyone with an impairment, condition, or access need. We want our team to reflect the communities we serve.

As a Disability Confident Leader, we promise to offer an interview to all disabled applicants who meet the essential requirements for the job. To do this, tick the box in your application to say you are applying under the Offer an Interview Scheme (this used to be called the Guaranteed Interview Scheme).

If you need any changes or support during the recruitment process, please email us via our website.

You can also find more details about asking for adjustments at interview on our website.

Important to know

· You must meet all the essential requirements listed in the job description.

· If lots of people apply, we may need to limit interviews to a fair number of disabled applicants who best meet the criteria.

Equality, Diversity and Inclusion

EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

· 35 days annual leave

· flexible working (where we can)

· company pension

· excellent training and career development

· strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues

· Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more

One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable.

Please note that successful candidates will be subject to an enhanced DBS check.

We welcome all applications by 11:59pm GMT on Friday 30 January 2026.