It systems manager jobs

Endometriosis UK is the leading UK charity supporting those living with endometriosis. Formed in 1981, we offer information and support, for example through our website, information leaflets and webinars, and via our local support groups, Helplines and online forum.  As well as directly supporting those with endometriosis, we work to raise awareness of endometriosis amongst healthcare professionals, the public and the media; lobby for improved diagnosis, treatment and management; and support research. We have a big job to do and ambitious plans.

This role sits at the heart of Endometriosis UK working closely with the Community Engagement and Volunteer Manager, Support and Information Administrator and our Volunteer Coordinators based in Scotland and Wales to facilitate the delivery of our support services through our network of volunteers.

At Endometriosis UK, our team of close to 200 trained volunteers are at the very heart of what we do. The empathy, generosity and commitment of our volunteers enables us to run all our support services, ensuring we can help and support all those affected by endometriosis.

The Volunteer Coordinator plays a key role in ensuring we support and grow a thriving volunteer network, this involves working with the team to recruit, mobilise and inspire volunteers in their chosen roles. The Volunteer Coordinator will ensure volunteers are supported at every stage of their journey to ensure those accessing our support services are well supported whilst ensuring the volunteer contributions are recognised and their achievements celebrated.

The Volunteer Coordinator will help to raise the charity’s profile and work with the wider team to develop exciting new projects to achieve our ambitious goals.

Closing date for applications: 10am Wednesday 11th February 2026 

Interview dates: The interview process will consist of 2 stages. Initial interview will take place online week commencing 23rd February followed by a second-round interview in person.

Are you detail-focused, analytically minded, and have experience of working with Gift Aid? MSF UK is looking for a Gift Aid Manager to lead and develop our Gift Aid team, helping unlock vital additional funding for our lifesaving medical work around the world. In this role, you’ll:

• Oversee the management and administration of Gift Aid, and other forms of tax-efficient giving, to maximise MSF UK’s income
• Manage Gift Aid income across multiple income streams ensuring that MSF UK remains compliant with HMRC regulations
• Lead on delivering regular Gift Aid communications to supporters following HRMC best practice; identifying opportunities and developing strategies to increase Gift Aid income.

You’ll be part of a fast-paced, ambitious team with a big impact. Join us and be part of the world’s leading emergency medical aid organisation - Médecins Sans Frontières/Doctors Without Borders.

Hours: 37.5 hours per week, Mon Fri

Duration: Permanent

Location: London - Hybrid, 2 days per week in London office (Including Wednesdays)

Salary:  £46,784.49 - £57,181.04 per annum

Salary is offered in line with our pay framework and typically starts at the entry point of the band. Salary increases are considered annually and are subject to our appraisal and performance review process.

Job Purpose:

The primary responsibility of the Gift Aid Manager is to oversee the management and administration of Gift Aid, and other forms of tax-efficient giving, to maximise MSF UK’s income. This includes responsibility for managing the Gift Aid and tax reclaim processes across multiple income streams, ensuring claims are submitted in a timely manner, and that MSF UK remains compliant with HMRC regulations. This role requires a specialist understanding of Gift Aid regulations.

They also act as the main point of contact with HMRC on complex matters relating to Gift Aid and reclaiming tax, providing solutions or advice on more complicated Gift Aid queries to the wider Fundraising team. The Gift Aid Manager will lead on planning and delivering regular Gift Aid communications to supporters.

Please download the full job and person specification below for further details.

Knowledge, Skills & Experience:

• Previous experience in managing end to end Gift Aid claims and processes within the charity sector.
• Strong working knowledge of HMRC Gift Aid regulations, practices and procedures and other relevant HMRC guidelines.
• Knowledge and understanding of Gift Aid compliance in charity environments.
• Experience of working with 3rd parties on Gift Aid claims and processes.
• Demonstrable knowledge of Microsoft Excel to an intermediate level including the ability to produce and manipulate pivot tables.
• Experience of working with Power BI KPI dashboards.
• Working knowledge of a fundraising database or CRM system (preferably Microsoft Dynamics CRM or similar CRM) and managing large datasets.
• Proven experience of monitoring and checking processes and developing process improvement and project management experience.
• Experience in providing Gift Aid training and support to staff or volunteers.
• Experience in the practical use of personal IT equipment and Microsoft Office 365 suite. The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer.
• An excellent level of numeracy, combined with accuracy, attention to detail and an ability to follow defined processes is a must
• Excellent time management skills with a proven track record in managing a busy workload to deadlines whilst maintaining a systematic and organised approach
• A proven ability to work independently, manage multiple priorities and meet deadlines in line with established schedules ensuring accuracy in the information provided
• An excellent communicator with training experience and the ability to deliver complex information to a variety of internal stakeholders in an accessible and relevant way.
• Ability to build excellent working relationships with a wide variety of internal and external stakeholders, including senior management.
• Self-motivated, flexible and able to work without close supervision within a team environment
• A responsible attitude to dealing with sensitive and confidential information
• Proficient in Microsoft Office Suite (Excel, Word, Outlook) and other relevant software tools
• Fluency in written and spoken English
• Commitment to the aims and values of Médecins Sans Frontières.
• Proactive, resourceful, and adaptable with a solutions-focused approach.
• A positive team player with the ability to collaborate effectively with colleagues across different departments.

HOW TO APPLY

Please apply on our website by submitting a copy of your CV together with a letter of motivation by the closing date.

Please apply as soon as possible as MSF reserves the right to close the vacancy early, or on the appointment of a candidate.

Incomplete applications will not be considered.

Recruitment timetable:

• Closing date for applications: 15 February 2026, 11.59pm (GMT)
• First round interviews: 04 & 05 March 2026
• Projected Start Date: 06 April 2026

MSF UK is an equal opportunities employer. We are committed to diversity and creating an inclusive environment for all employees. We encourage applications from all sections of our diverse community. 

Safeguarding

MSF UK/IE is dedicated to safeguarding everyone who comes into contact with the organisation, for whatever reason and however brief. All posts are subject to safer recruitment process which include robust reference requests, scrutiny of employment history and where applicable criminal record and barring checks.

Our safeguarding commitment is underpinned by policies and procedures which encourage and promote safe working practice across the organisation. On joining MSF UK/IE you will be required to attend safeguarding training to ensure responsibility for and maintaining safe working practice and to safeguard our teams, beneficiaries, and communities.

The Senior Support Worker is the lead practitioner within their designated intensive support  domestic abuse refuge, providing day-to-day operational oversight and support to staff, volunteers and bank staff. 

Working closely with the Refuge Manager and Deputy Refuge Manager, the postholder ensures the consistent delivery of high-quality, trauma-informed support to women and children fleeing domestic abuse. The role acts as the main point of continuity within the refuge, supporting staff induction, maintaining standards of practice, and contributing to a safe, stable and supportive environment. 

Why work for us? 

Pathway Project is an inspiring  place to be, we are a charity with big ambitions and huge energy. 

We have a bold new strategy and a passion  for excellence in service delivery with an eye on growth. 

Supported by a driven and energetic board of trustees the new Chief Executive is leading Pathway Project through their ambitious plans. 

It’s a really fantastic time to join our amazing charity as we move into the next phase of our exciting journey. 

We are a flexible and supportive employer, committed to the personal and professional development and wellbeing of our employees. We welcome applications from women with lived experience of domestic abuse and from minority  or under-represented groups. 

We offer the following benefits: 

• 25 days paid leave plus statutory holidays (pro rata) 

• A competitive pension scheme

• Employee Assistance Programme delivered by Health Assured which offers incredible support to staff and their families

We value our colleagues and are constantly reviewing our policies and practice, looking for ways in which we can better demonstrate this. We also recognise the potential impact of working in this field and provide clinical supervision to all of our employees, whatever their role.

About Pathway Project 

We are a domestic and sexual abuse service based in Lichfield & Tamworth, Staffordshire. 

We offer a range of support services and run two refuges in confidential locations. 

We have been operating for over 30 years helping adults and children overcome domestic abuse, and to build a future where they live in safety and are free from fear.

Since our founder, Kathy Coe MBE, created Pathway Project, we have helped over 25,000 people, with 5,814 hours of support provided in the last year. 

We offer a wide range of services, including adult and children outreach and community support, mental health, wellbeing and financial advice.

We support the relatives of those who have experienced domestic and sexual violence and offer specialist counselling, advocacy and care to all who need us. 

Pathway Project believes in working as a cohesive team and are service user led. 

Our helpline is access to all and is open 24 hours a day, 365 days a year. 

** Please ntoe we may close this application early if we receive sufficient applications**

Our partner, a respected international NGO seeks an experienced Project Finance Manager (Spanish speaking) to provide financial support to a multi-year, multi-million dollar contract being delivered in Guatemala and Honduras.

The Project Finance Manager is responsible for the financial management of the contract within Guatemala and Honduras. The primary aim is to ensure the project team can react to the requests from the project manager to deliver high quality financial reports, underlying assumption narrative or reforecasts within the required timeframe, both internally and externally.

Job Responsibilities:

· Prepare project budgets in line with donor requirements

· Monitor project budgets and conduct regular budget reviews to ensure the project stays within budget

· Monitor expenditure variances and communicate any developing significant variances with the wider project team

· Prepare regular financial reports and statements for project stakeholders

· Manage and oversee all financial transactions related to the project

· Ensue operational plans are reflected in the budget and forecasts / spend out plans

· Track project-related procurement and advise the project manager on procurement related issues

· Monitor expenditure against income to feed into the cash drawdown process

Requirements:

· QBE or a professional or part qualified accountant (ACCA, CIMA, ACA equiv. )

· Exceptional interpersonal and communication skills.

· Exceptional organisational skills and ability to manage multiple deadlines.

· Strong numeracy and IT skills essential, and proficient in the use of Microsoft Office.

· Fluent in written and spoken English

· Experience developing and monitoring budgets.

Desirable:

· Experience using ERP planning systems

· Working level Spanish, or a willingness to engage in a fast track language program

The package will include secure accommodation and incountry allowance, alongside excellent R&R benefits and support.

We are currently looking for a Senior Service Manager to oversee safe houses based in the Swindon area. This role is a chance to combine your leadership skills, compliance excellence and compassion.

In the role you will:

• Lead and Inspire: Manage and motivate a dedicated team, ensuring they receive high quality supervision, training, and support.
• Champion Safety & Quality: Take ownership of Health & Safety compliance, safeguarding standards, and quality assurance measures including CQC and internal audits.
• Drive Operational Excellence: Oversee budgets, payroll, and service delivery with a focus on efficiency and high standards.
• Empower Survivors: Ensure service users receive the care and advocacy they need to rebuild their lives.

What we are looking for:

• Proven experience in team management and compliance within a care or support setting.
• Strong knowledge of Health & Safety, safeguarding, and quality frameworks.
• Excellent communication, organisational, and IT skills.
• Experience in modern slavery support is desirable, but not essential as training will be provided.

About Us

Medaille Trust is one of the leading providers of support to survivors of modern slavery and human trafficking in the UK. We are working to provide refuge and freedom for survivors and fighting to see slavery in all its forms become a thing of the past. The need for this work has never been higher, there are more than 50 million estimated victims of modern slavery worldwide, and over 120,000 potential victims in the UK.

We operate ten safe houses and five outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year. We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.

Interview Date: TBC

Applications will be reviewed as they are received, and we reserve the right to interview/ appoint before the closing date. Early applications are therefore strongly encouraged.

This role is a subject to satisfactory Disclosure & Barring Service checks.

The ability to drive with a valid licence with use of own vehicle insured for business purposes is essential.

Hybrid working – London based (1–2 days per week in Head Office, plus occasional external meetings)

About the role

St Giles is entering an exciting new phase with an ambitious Voluntary Fundraising Strategy for 2026–2029. We are looking for a talented and driven Fundraising Manager to play a central role in delivering this strategy and helping us:

• Diversify our income generation model
• Increase voluntary income by 15% across restricted and unrestricted funding

This role has a strong focus on Trusts & Foundations, Individual Giving and Legacy, with responsibility for managing and growing income across these streams. You will be an excellent relationship builder, confident engaging senior stakeholders and equally comfortable writing high-quality funding applications for five and six-figure grants.

You will manage a fundraising income budget of approximately £2.2m, working collaboratively across teams to maximise impact and income.

Key responsibilities

Trusts & Foundations

• Lead on Trusts & Foundations applications and relationship management, working with the Trusts & Foundations Officer and Head of Voluntary Fundraising to raise £2m per year
• Develop and deliver high-quality written applications, presentations and pitches for 5, 6 and 7-figure funding opportunities
• Provide excellent stewardship to funders, including reporting, meetings, visits and events
• Coordinate internal and external stakeholders to produce strong funding bids
• Work collaboratively with frontline teams to develop service delivery models and budgets
• Identify innovative ways to grow unrestricted income

Individual Giving & Legacy

• Manage and deliver the Individual Giving and Legacy strategy
• Grow income through single and regular giving appeals
• Work with the Communications team to develop and launch two national or local fundraising appeals per year
• Identify and engage Ambassadors and Patrons to increase reach and impact

Campaigns, systems & finance

• Manage appeals, campaigns and events raising £200,000 per year across Individual Giving, Appeals and Legacy
• Maintain accurate records and reporting using ETapestry, ensuring GDPR compliance
• Manage multiple fundraising platforms (e.g. Enthuse, PayPal Giving, Payroll Giving) and continuously improve systems and processes
• Work closely with Finance to set, monitor and review budgets

Organisational responsibilities

• Uphold confidentiality, data protection and IT security policies
• Promote equality, diversity and inclusion across all areas of work
• Demonstrate commitment to St Giles’ lived experience approach and values
• Support sustainable and environmentally responsible working practices
• Represent St Giles at fundraising and community events

About you

Experience & knowledge

• At least two years’ experience working in a charity fundraising environment
• Proven track record of securing and/or managing five-figure grants
• Experience managing fundraising databases
• Experience planning and delivering fundraising appeals
• Strong understanding of fundraising regulations, GDPR and best practice
• Knowledge of anti-discriminatory working practices

Skills & abilities

• Excellent relationship-building and stakeholder engagement skills
• Outstanding written and verbal communication skills
• Ability to write compelling, audience-focused applications and reports
• Highly organised, proactive and able to work to deadlines
• Strategic thinker with creative ideas to engage donors
• Strong IT skills, including Word, Excel, Teams, PowerPoint and Canva

Personal qualities
We are looking for someone who is kind, flexible, empathetic and collaborative. You will contribute to creating an inclusive, safe and empowering workplace where people feel valued and supported.

You will also:

• Show commitment to the long-term success of St Giles
• Be adaptable and willing to take on ad hoc tasks when needed
• Act with integrity and professionalism
• Demonstrate a positive attitude towards lived experience models
• Respect and champion the values and ethos of St Giles

Our values

• Positively – Empowering
• Persistently – Supportive
• Flexibly – Creative
• Proactively – Empathic
• Actively – Inclusive
• Clearly – Communicating

Closing date: 4 February 2026

Interview Date: 12 February 2026

A Basic DBS check is required for this role.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion-confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Context

Childhood First enables children and young people to recover from early life abuse and relational trauma, to enjoy life and to achieve their potential. We do this through the provision of specialist therapeutic residential care and treatment, together with family and network support. We are also a UKCP Training Organisational Member accredited with Middlesex University, providing in-house clinical training to its clinical staff.

Merrywood House, provides placements for up to 8 young people aged between 10 and 17 years old.

Purpose

The Receptionist/Administrator plays a key role in supporting the senior staff team and ensuring the smooth running of the home by delivering a professional reception service and effective administrative support.

What you will bring to the role

· Experience in a receptionist or administrative role

· Strong organisational and communication skills

· Confidence using Microsoft Word, Excel and Outlook

· Ability to work with discretion in a confidential environment

· A warm, professional and approachable manner

Task

· Welcoming visitors and managing telephone and email enquiries

· Providing administrative support to senior staff

· Maintaining children’s and staff records

· Supporting recruitment and HR administration

· Ordering office supplies and liaising with IT providers

What we will do for you

· Personal and professional development and training

· 10 days annual leave plus public holidays

· Employee benefits package including life assurance

· Up to 6% employer pension contribution

· Relocation package and recruitment referral scheme

For further information, please visit the Childhood First website. 

To apply, please send us your CV and a supporting statement outlining your suitability for the role.

Closing date: Saturday 31st January 2026

Interview Date: Week Commencing 2nd February 2026

Childhood First is committed to safeguarding children. We follow safer recruitment guidelines and all appointments will be subject to a satisfactory Enhanced DBS and references. 

As Finance and Operations Manager at Fight Bladder Cancer, you will play a pivotal role in shaping and building our finance and operational functions at a strategic level.

You will support all aspects of the charity’s work and development through the provision of strong financial assistance - ensuring accurate financial reporting, sales and other invoicing, bookkeeping, grant management and payroll management.

You will also take day-to-day responsibility for organisational administration. 

This role will involve close collaboration with our small team (currently 7.5 FTE) to ensure our day-to-day finance and operational requirements are met, working closely with the CEO and Board of Trustees to build greater financial resilience and strategic financial awareness within the charity.

About Us

VAST is a registered charity dedicated to supporting and empowering the Voluntary, Community, and Social Enterprise (VCSE) sector in Stoke-on-Trent. We aim to foster strong local networks, strengthen community engagement, and build the capacity of local community groups.

The Role

As Finance & Business Operations Director, you will lead VAST’s financial and operational strategy, ensuring robust financial management, effective HR and IT systems, and compliance with Health & Safety. You will oversee the efficient running and management of The Dudson Centre (a Grade II listed building), act as Company Secretary, and serve as the organisation’s Money Laundering Reporting Officer.

This is a senior leadership role, contributing to strategic planning and organisational development while supporting VAST’s day-to-day delivery. It’s an exciting opportunity for someone who combines financial expertise with operational leadership and a commitment to community impact.

What We’re Looking For

• Qualified accountant (ACA, ACCA, CIMA, etc)
  Significant experience in financial management and business operations in the VCSE sector.
• Strong leadership and strategic planning skills
  Knowledge of charity finance, governance, and compliance.
• Excellent communication and problem-solving abilities.
• Ability to travel locally and work occasional evenings/weekends.

Why join us

At VAST, we offer more than just a job. You’ll be part of a team committed to helping communities thrive. We believe in equal opportunities and strive to create an inclusive work environment where everyone can succeed.

You will also have access to a range of wellbeing perks, including:

• Mortgage and pension advice.
• Virtual GP appointments and second medical opinions.
• Comprehensive mental health support
• Wellbeing programmes to support a healthy lifestyle.

To apply

Applications are accepted by CV and covering lettter only. 

Closing date for applications is Midnight on Friday 30th January 2026.

Interviews will be held during February 2026

VAST is an equal opportunity employer and welcomes applications from all individuals, regardless of gender, race, ethnicity, religion, marital status, sexual orientation, age, or disability.

About us

East Suffolk Trust is a new grant-giving charity dedicated to supporting nature and people in East Suffolk. Backed by a long-term commitment of at least £78m from Sizewell C over 70 years, we aim to make East Suffolk one of England’s most ecologically diverse and resilient areas. By 2028, we want to lead the way in investing in nature and people, empowering communities and transforming landscapes.

About the role

As our Funding Officer, you will support the day-to-day delivery of our funding programmes, providing high-quality support to applicants and grantees. You will manage grants data, assist with administration, and help raise our profile through social media. This hands-on role is varied and engaging, including in-person and virtual work, site visits to see funded projects in action, and opportunities to spend time outdoors experiencing the impact of your work first-hand.

This is a unique opportunity to join a mission-driven organisation at the very start of its journey. You’ll work closely with the Chief Executive and Board, shaping how we operate, engaging with communities, and seeing the impact of your work on nature and people across Suffolk.

What we offer

• A chance to shape large-scale funding decisions in a new charity and grow with the organisation as it develops
• A salary of £30-£35k per year
• Pension scheme with generous employer contributions
• 28 days annual leave plus bank holidays
• Supportive working environment
• Hybrid working, with at least two days per week in our Halesworth office
• Flexible working options

How to apply

Applications should be submitted via our online portal. You will be asked to upload your CV, and to write a supporting statement (max 5000 characters) explaining how you meet the essential and desirable criteria listed in the attached job description.

We welcome the thoughtful use of AI tools to help structure or refine your supporting statement. However, applications that are entirely generic or AI-generated often lack the personal insight and specificity that make a candidate stand out, and are less likely to be successful. The strongest applications will reflect your own voice, experiences, and ideas, showing why this role excites you and how you could make an impact at East Suffolk Trust.

Interviews are expected to take place w/c 23rd February 2026.

Application deadline: Wednesday 11th February 2026, 17:00 GMT

The Role

Reporting to the Director, this is an exciting opportunity to lead and strengthen our fundraising strategy, ensuring sustainable growth in income to support our mission of protecting and restoring tropical forests and inspiring climate action.

The Fundraising Manager will play a pivotal role in developing and implementing an ambitious fundraising strategy, with a strong focus on corporate partnerships and trusts.

Working closely with the Director, Deputy Director, Finance and Grants Manager and Communications and Digital Marketing Manager, you will drive forward fundraising targets, cultivate new opportunities, and consolidate existing partnerships. This role requires both strategic leadership and hands-on delivery, ensuring our fundraising approach is robust, ethical, and aligned with our values.

Key Responsibilities

 1. Strategy Development and Income Generation

● Develop and deliver a comprehensive fundraising strategy for the charity (with a strong but not exclusive focus on corporate partnerships),  aligned with the charity’s 5-year strategic plan.

● Research, identify, and build a pipeline of new funding opportunities to diversify and expand income streams, such as corporate partners, trusts and foundations,  high net worth individuals and individual giving.

● Prepare due diligence checks on potential new funding opportunities to be presented to the board / senior management.

● Develop compelling cases for support and tailored proposals to secure significant income from corporate partners primarily.

2. Systems and Process Improvement

● Establish and implement new systems for organising, stewarding, and monitoring corporate funders, ensuring efficiency and compliance.

● Introduce clear processes for donor stewardship, including trackers, reporting templates and potentially a new CRM system. 

● Ensure all fundraising activities comply with fundraising regulations, data protection requirements, and ethical fundraising principles.

3. Relationship Management and Stewardship

● Cultivate and maintain strong relationships with current and prospective corporate funders through effective stewardship and engagement.

● Work collaboratively with colleagues to deliver excellent relationship management for corporate partners.

● Work with the Communications and Marketing Manager to maximise fundraising campaigns such as the Big Give. 

4. Events and Engagement

● Lead on the planning and delivery of a flagship summer event designed to attract funders, with the aim of securing new partnerships and long-term support.

● Collaborate with colleagues to ensure the event is well-promoted, impactful, and aligned with the charity’s mission.

● Organise and attend meetings, presentations, and other events to engage with funders and promote the charity’s work. 

5. Reporting and Evaluation

● Monitor and report on fundraising income targets, maintaining accurate records of all funders and partnerships.

● Working with the relevant programmes teams, provide regular impact reports to funders, demonstrating the outcomes of their support.

● Evaluate the success of fundraising initiatives and identify areas for improvement.

6. Team Collaboration

● Work collaboratively across the team to develop funding proposals and case studies.

● Work closely with the Communications and Digital Fundraising Manager to develop online donations and regular gifts and improve the digital marketing and eNewsletter (for increasing donations). 

● Contribute to innovative fundraising campaigns and activities.

● Support and participate in wider organisational activities, including events and cross‑team initiatives as required.

● Contribute to annual budget setting and targets for fundraising.

● Line management of volunteers as required.

Training will be provided to ensure that all candidates feel supported in their role and progress in their career development. Welsh language training will be offered to support learning if necessary. IT training in WordPress and other essential software will also be offered. Travel across Wales will be required.

Seldom but occasional evening and weekend work may be required.Size of Wales has a flexible working policy.

Selection Criteria

Minimum criteria for interview selection is 60% of the Selection Criteria. Please see the Selection Criteria Assessment Table for details.

1. Experience of working with corporations and/or businesses, approaching, building relationships and stewarding. 
2.  Experience developing or contributing to fundraising or income‑generation strategies, including identifying and prioritising new funding opportunities.
3.  Ability to research, assess, and build a pipeline of prospective funders, such as corporate partners, trusts, foundations, or individual supporters.
4. Strong written communication skills, with the ability to develop compelling proposals or cases for support tailored to different audiences.
5.  Understanding of, or willingness to learn about, fundraising regulation, ethical fundraising practice, and data protection requirements.
6.  Ability to build, maintain, and strengthen positive relationships with external partners, such as funders.
7.  Strong interpersonal and communication skills, including presenting information clearly in meetings or events.
8. Ability to monitor progress/targets, maintain accurate records using tracking tools, and report on outcomes (training provided where required)
9.  Experience producing clear reports or summaries that communicate impact or results to stakeholders.
10.  Ability to evaluate activities and identify opportunities for improvement.
11. Experience working collaboratively with colleagues across teams to deliver shared goals, proposals, campaigns and projects.
12. Strong IT and digital skills, including Microsoft Office, Google Workspace and Canva.
13. Willingness to embody equity, diversity and inclusion principles

Safeguarding

Size of Wales, and all its staff and volunteers, are committed to ensuring a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. Size of Wales is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered a job with Size of Wales will be expected to agree to and adhere to Size of Wales’ Safeguarding policy and Code of Conduct.

Equity, Diversity and Inclusion

Size of Wales is dedicated to nurturing an inclusive environment where employees can bring their full selves to work.

In 2020, we took steps to become an antiracist organisation and promote equality, diversity and inclusion. We are reviewing all our staff policies to be more inclusive.

Size of Wales is particularly keen to receive applications from people from an ethnically diverse background and disabled, deaf and neurodiverse people.  These are characteristics and identities that are currently underrepresented at Size of Wales. Furthermore, the work we do challenges modern day colonialism and discriminatory power structures that are prevalent in society and global solidarity work. Our work centres marginalised people’s voices and aims to remove barriers and increase access within the climate crisis. Having people with these identities and characteristics join the team would be invaluable and Size of Wales would become a better organisation because of this.

The Intensive Support Refuge Manager (ISM) is responsible for the effective leadership and management of Pathway Project’s two Women’s Refuges in South Staffordshire, delivering high-quality, trauma-informed accommodation-based support to women and children fleeing domestic abuse. 

She will provide driven operational and strategic leadership across both sites, ensuring safety, consistency of practice, regulatory compliance, financial sustainability and excellent outcomes for residents. She will be supported by a Head of Operations, Deputy Refuge Managers, Senior Support, Refuge staff and volunteers. 

She will work closely with the CEO and senior leadership team to support Pathway Project’s evolving strategy and commitment to excellence in service delivery. 

Why work for us? 

Pathway Project is an inspiring  place to be, we are a charity with big ambitions and huge energy. 

We have a bold new strategy and a passion  for excellence in service delivery with an eye on growth. 

Supported by a driven and energetic board of trustees the new Chief Executive is leading Pathway Project through their ambitious plans. 

It’s a really fantastic time to join our amazing charity as we move into the next phase of our exciting journey. 

We are a flexible and supportive employer, committed to the personal and professional development and wellbeing of our employees. We welcome applications from women with lived experience of domestic abuse and from minority  or under-represented groups. 

We offer the following benefits: 

• 25 days paid leave plus statutory holidays (pro rata) 

• A competitive pension scheme

• Employee Assistance Programme delivered by Health Assured which offers incredible support to staff and their families

We value our colleagues and are constantly reviewing our policies and practice, looking for ways in which we can better demonstrate this. We also recognise the potential impact of working in this field and provide clinical supervision to all of our employees, whatever their role.

About Pathway Project 

We are a domestic and sexual abuse service based in Lichfield & Tamworth, Staffordshire. 

We offer a range of support services and run two refuges in confidential locations. 

We have been operating for over 30 years helping adults and children overcome domestic abuse, and to build a future where they live in safety and are free from fear.

Since our founder, Kathy Coe MBE, created Pathway Project, we have helped over 25,000 people, with 5,814 hours of support provided in the last year. 

We offer a wide range of services, including adult and children outreach and community support, mental health, wellbeing and financial advice.

We support the relatives of those who have experienced domestic and sexual violence and offer specialist counselling, advocacy and care to all who need us. 

Pathway Project believes in working as a cohesive team and are service user led. 

Our helpline is access to all and is open 24 hours a day, 365 days a year. 

** Please ntoe we may close this application early if we receive sufficient applications**

At the Centre for Better Health, we envision a world where everyone can lead satisfying and hopeful lives in a society without any stigma of mental ill health. This is an exciting opportunity to step into a meaningful and rewarding role that makes a positive difference to the community we serve.

Role Purpose

As Reception and Office Administrator, you will play a key role in the team; providing a warm, efficient and professional reception service, and being the first point of contact for enquiries.

You will also provide administrative support to contribute to the smooth running and success of services. This will include supporting with the promotion of our services, processing new referrals, managing bookings and payments, and maintaining good record keeping.

Our Centre operates 9am–5pm on Mondays and Fridays, and 9am–8pm on Tuesdays, Wednesdays, and Thursdays. Please note that some evening work is required for this role (with working hours 12-8pm in these instances).

Main Duties

• Provide a professional, confidential reception service, welcoming service users and volunteers and managing phone and email enquiries.
• Act as the first point of contact for enquiries, sharing accurate information and offering appropriate signposting.
• Deliver general administrative support to the team, including promoting the organisation’s services, processing referrals, arranging assessments, managing bookings and payments, and handling day‑to‑day reception tasks.
• Maintain monitoring systems and databases in line with the organisation’s processes.
• Work collaboratively with the team to achieve agreed objectives.
• Attend and contribute positively and constructively to meetings as required.
• Respond proactively to the needs of the role, demonstrating flexibility and a positive attitude.
• Support marketing activities when required, including designing posters, sending mail-outs, and creating simple social media and website content.

Please note that this job description is not exhaustive and may change depending on the need and development of the organisation.