It systems manager jobs

Join Homeless Oxfordshire and make a real difference to people experiencing homelessness. As a Support Worker at O’Hanlon House, you will provide compassionate, person-centred support while helping residents build confidence, independence and essential life skills. You will work closely with colleagues and external agencies to provide safe, high-quality housing and support, manage risk, respond to challenging situations and promote wellbeing. No two shifts are the same, and your work will play a vital role in creating a safe, welcoming environment where residents can move forward and thrive. If you are compassionate, resilient and ready to make a meaningful difference in people’s lives, we’d love you to join our team!

Main Purpose Of Job:

This role is responsible for delivering a safe and supportive service to all residents living at O’Hanlon House in Oxford. The role holder needs to work alongside the team and external agencies to ensure the effective delivery of high quality care, support and housing management according to Homeless Oxfordshire Policies and Procedures.

Main Areas Of Responsibility:

Ensure the effective delivery of high quality care, support and housing management according to Homeless Oxfordshire policies and procedures.

To be a supportive and effective part of the team working as part of a rota including evenings and weekends.

Maintain a safe, clean and welcoming environment.

To support and encourage clients to care for themselves and develop independent living skills.

To assess and manage risk for individuals and in the service, making use of emergency services as required.

Report any safeguarding concerns without delay in line with procedures.

To make and maintain Housing Benefit claims and support clients to pay their service charges regularly.

To work in partnership with other agencies to ensure the delivery of holistic wrap around support.

To support the running of the service and perform shift responsibilities and duties that maintain good health and safety and ensures the safeguarding of clients and others.

Manage challenging situations in line with procedures and to ensure the safety of yourself and others.

To participate in handovers at the beginning and end of shifts, ensuring that information is properly recorded and passed on where appropriate and relevant and in a timely fashion.

Ensure that IT systems are updated as required and concise record keeping is completed promptly.

Maintain positive relationships with clients, relatives, carers, professionals, commissioners, contractors and the local community.

Ensure clients are aware of and support them to maximise their opportunity to be involved in Client Participation.

To undertake any other duties that can be reasonably required to meet the operational needs of Homeless Oxfordshire.

Comply with Homeless Oxfordshire’s policies and procedures Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.

Contribute to the work of the broader team.

Safeguarding Statement:

Homeless Oxfordshire is committed to safeguarding and promoting the welfare of all adults, children and young people who are at risk of harm and that come into contact with our services. We believe that all adults, children and young people have an equal right to protection from abuse, regardless of their age, race, religion, ability, gender, language, background or sexual identity and consider the wellbeing of the vulnerable adult, child or young person is paramount. As a result, we have a robust safeguarding policy to ensure everyone is treated fairly and a whistleblowing policy to enable people raise any concerns confidentially. We expect everyone (staff, trustees, associates, volunteers and anyone working on behalf of the Company) to share this commitment and read, understand and adhere to this policy and related procedures.

Equal Opportunities:

We employ people on the basis of their abilities. We strive to attract and develop talent that is representative of our residents and all sections of the society, and do not discriminate based on of age, faith, disability, race, gender, sexuality and socio-economic, regional or cultural background. If you are shortlisted and need us to make any adjustments to help you attend for interview, please let us know.

About Us:

We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!

What’s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate .

We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.

Join Homeless Oxfordshire and make a lasting difference to people experiencing homelessness. At Project 41, you will support individuals with complex needs to build stability, confidence and independence while working towards successful move-on into suitable accommodation. You will build trusting, trauma-informed relationships, create person-centred support plans and work closely with partner agencies including health, substance use, probation and social care services. You will play a key role in helping people overcome barriers, achieve their goals and take the next step towards independent living. If you are committed to empowering people, promoting independence and creating positive change, this could be the role for you!

Main Purpose Of Job:

Project 41 accommodates individuals within the homeless pathway and as part of Oxfordshire’s Homelessness Alliance. These individuals have support needs including substance use, mental health and offending histories, but are able to live in dispersed accommodation in Oxford with a higher level of independence than in our hostels. The successful candidate will understand the trauma people using our services have experienced, and have a compassionate and assertive approach to building relationships. At Project 41 you will provide high quality support service provision, work with clients to ensure suitable and timely move on, ensure the health and safety and safeguarding of service users and colleagues, work in a psychologically informed way, and develop and maintain effective partnerships with relevant agencies.

Main Areas of Responsibility:

To ensure the effective delivery of high quality support, housing management and resettlement opportunities.

To develop effective professional relationships with service users that is trauma informed and compassionate, and which empowers and motivates our service users to make positive changes in their lives.

To work in partnership with support agencies to coordinate a holistic response to an individuals needs; this may include substance use services, probation, health professionals and adult social care.

To lead on identifying and applying for suitable move on accommodation, and providing support throughout the move and whilst settling in to new accommodation.

To assess risk and suitability of referrals for the service.

To be responsible for creating and actioning person centred, strengths based support plans, and identifying and working towards suitable move on.

To assess and manage risk for individuals and in the service, creating and maintaining risk assessments for all clients.

Reporting any safeguarding concerns without delay in line with procedures.

Work with the Team Manager and colleagues to achieve agreed contractual performance targets and organisational targets and objectives.

Maintain a safe, clean and welcoming environment across accommodation services; this may including room cleaning and clearance.

Manage challenging situations in line with procedures and to ensure the safety of yourself and others.

Ensure that IT systems are updated as required and concise record keeping is completed promptly.

To participate in the induction of and support new team members.

To contribute to a positive team culture which is inspiring and motivational.

Comply with Homeless Oxfordshire’s policies and procedures.

Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.

Contribute to the work of the broader team.

Safeguarding Statement:

Homeless Oxfordshire is committed to safeguarding and promoting the welfare of all adults, children and young people who are at risk of harm and that come into contact with our services. We believe that all adults, children and young people have an equal right to protection from abuse, regardless of their age, race, religion, ability, gender, language, background or sexual identity and consider the wellbeing of the vulnerable adult, child or young person is paramount. As a result, we have a robust safeguarding policy to ensure everyone is treated fairly and a whistleblowing policy to enable people raise any concerns confidentially. We expect everyone (staff, trustees, associates, volunteers and anyone working on behalf of the Company) to share this commitment and read, understand and adhere to this policy and related procedures.

Equal Opportunities:

We employ people on the basis of their abilities. We strive to attract and develop talent that is representative of our residents and all sections of the society, and do not discriminate based on of age, faith, disability, race, gender, sexuality and socio-economic, regional or cultural background. If you are shortlisted and need us to make any adjustments to help you attend for interview, please let us know.

About Us:

We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!

What’s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate .

We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.

Do you want to use your brilliant people skills to change lives? 

As aPeer Support Lead, you’ll be out in the community every day — meeting people, breaking down barriers, and bringing positive change. If you have passion and energy, can use your lived or learned experience to engage and support people, we want to hear from you! 

You will: 

• Plan and deliver outreach, engaging people who need support and help them find healthcare. 

• Work with amazing partners in hostels, drug services, and the NHS. 

• Run training and workshops about hepatitis C, HIV, and liver health. 

• Do simple finger-prick blood tests 

• Lead and inspire a team of lived-experience volunteers. 

You’ll get full training, ongoing support, lots of great benefits, and a chance to make a real impact! 

Role will be based across Cambridgeshire, Suffolk, Norfolk, Essex and Bedfordshire and requires extensive travel. The post holder is required to hold a clean driving licence and have their own vehicle for work related travel.

We value creativity, innovation, and lived experience at the heart of everything we do, and we strongly encourage applications from people with lived experience similar to the people we work with – that might be of drug use, the criminal justice system, homelessness, hepatitis C, liver disease or other lived experience. 

We are recruiting a Service Delivery Manager – Projects to join our growing advice team and make a difference. Every week we help hundreds of people providing advice and specialist casework on housing, debt, benefits and more.

About the role

Our Service Delivery Managers are responsible for a portfolio of advice and casework projects through a range of funded programmes.   This role focuses on local projects delivering financial inclusion support like debt and benefits.  You will give line management and ensure ensuring teams are delivering funding and quality targets.  You will work closely with the funders and manage stakeholder relationships.  There will be the opportunity to develop those relationships and support with bid writing as well as over see social policy work and support wider teams through your leadership skills.

Advisors work from different locations including outreaches, so you will get the chance to travel and see some of the amazing areas across West Sussex from the coast to rural, Towns and Villages too. Working in local charities can be busy, no one day is the same as the next.  However it is very rewarding and can make a big impact as well as being an excellent opportunity to build on your leadership and management skills.

About us

Every year we help thousands of people move forward with the problems they face.  Working to reduce health inequalities and support communities our communities to thrive by empowering people through high quality information, advice and advocacy.   As a local charity, we work in partnerships and with volunteers who are at the heart of what we do, reaching communities across the County.  We work across 6 sites and provide projects in outreach locations and have doubled in size in the last two years due to growing demand for our services.

Staff access high quality  training resources available online as well as external courses, including local leadership programmes.  We are committed to equity, diversity and inclusion in all aspects of our Values, People and Work and believe in making a difference.  Striving to making our communities a better place, using our teams expertise and the evidence gathered through casework, research and campaigns work to change the system.

How to be a success

To be a success in this role you will ideally have had some previous experience of delivering advice and casework as well as some management experience of projects and/or people.  However we will be able to provide training to fill gaps and support you to be a success in your role.   Having excellent team values, able to manage competing priorities and show leadership skills in a busy environment are essential.  Able to see the big picture and whilst having attention to detail and able to follow processes is important.  You will be creating plans for new projects or improve existing ones and work to targets so analytical and IT skills will help.

We are committed to equity, diversity and inclusion in all our values, people and work.  We recognise that skills and values are important and will provide training where needed to candidates who can demonstrate the attributes needed.

How to apply

You will need to fill in an application form, addressing the person specification.   We reserve the right to close the advert early so don’t wait, apply now so you become part of our growing team.

Salary: £40,000 per annum
Reporting to: Chief Operating Officer
Start Date: September 2026

About The Skill Mill

The Skill Mill is a social enterprise that provides employment opportunities for young people with criminal convictions. Through paid work in environmental projects, horticulture and grounds maintenance, we help young people develop skills, confidence and positive futures while creating benefits for local communities and the environment.

Our programmes bring together Supervisors, Youth Justice Services, employers, Pathways Advisors and local partners to support young people into sustainable education, training and employment.

The Role

This is an opportunity to help shape and strengthen the delivery of The Skill Mill across the South.

As Regional Operations Manager, you will ensure young people receive a high-quality and consistent experience throughout their time with The Skill Mill. Working closely with Supervisors, Youth Justice Services, Pathways Advisors and the Commercial Sales Manager, you will oversee day-to-day operations, support programme delivery and ensure projects run safely, effectively and to a high standard.

You will play a key role in creating the conditions for young people to succeed by supporting frontline teams, building strong partnerships and ensuring programmes deliver positive outcomes for the young people and communities we serve.

What You'll Do

Support High-Quality Programme Delivery By:

• Managing the day-to-day operation of The Skill Mill programmes across the South.
• Supporting Supervisors to deliver safe, effective and impactful work programmes.
• Monitoring programme activity and resolving operational challenges.
• Ensuring compliance with organisational policies, procedures and health and safety requirements.
• Maintaining high standards of delivery across all sites and projects.

Build Strong Partnerships By:

• Working closely with Youth Justice Services, Pathways Advisors and local partners.
• Supporting collaboration between operational teams and commercial projects.
• Acting as a key point of contact for stakeholders across the region.
• Representing The Skill Mill at partnership meetings and local events.
• Strengthening relationships that create opportunities for young people.

Monitor Performance and Impact By:

• Tracking programme delivery and performance against agreed targets.
• Monitoring progress towards social impact and employment outcomes.
• Preparing reports and updates for the Senior Management Team.
• Supporting the development of systems that measure quality, efficiency and impact.
• Using data and feedback to improve programme performance.

Support and Develop Teams By:

• Providing guidance, support and mentoring to Supervisors.
• Identifying training and development opportunities.
• Promoting a positive, collaborative and accountable culture.
• Supporting teams to deliver the best possible outcomes for young people.

What We're Looking For

We're looking for someone who can bring people together, support high-quality delivery and help create opportunities for young people to thrive.

You'll have:

• Experience in operational, service or project management.
• Strong relationship-building and stakeholder management skills.
• Experience coordinating multiple workstreams, teams or projects.
• Excellent organisational and problem-solving skills.
• Knowledge of safeguarding and working with vulnerable or disadvantaged young people.
• Strong IT and reporting skills.
• A commitment to The Skill Mill's mission and values.

Desirable:

• Experience in social enterprises, youth justice, employability or community-based services.
• Experience managing commercial contracts or operational delivery programmes.
• Understanding of outcomes-based commissioning.
• Health and Safety qualification or relevant practical experience.

What We Offer

• The opportunity to help shape services that improve outcomes for young people.
• A supportive and committed leadership team.
• Flexible working arrangements.
• Training and professional development opportunities.
• The chance to contribute to a growing social enterprise with a proven track record of creating social and environmental impact.

Why Join The Skill Mill?

Every day, you'll help ensure young people have access to meaningful employment, skills development and progression opportunities. By supporting the teams that work directly with young people, you'll play an important role in helping them build brighter futures while creating positive change in local communities.

Who we are

IPSEA (Independent Provider of Special Education Advice) is a national charity working to ensure that children and young people with special educational needs and disabilities (SEND) receive the educational support they are legally entitled to. Since we were formed in 1983, we have helped to improve the education experience of thousands of children and young people across England. We do this by providing free and independent legal advice and casework support for families, undertaking policy work and delivering training on the SEND legal framework.

What you’ll do

Reports to: Chief Executive

Location: Home-based or Hybrid (with frequent travel for events and meeting with parliamentarians and other stakeholders) 

We are seeking a Policy Manager to lead IPSEA's policy and influencing work to achieve positive change for children and young people with special educational needs and disabilities (SEND) and their families. Working closely with the Chief Executive, Head of Legal and Training, trustees and colleagues across the organisation, you will set strategic policy priorities and develop evidence-based influencing plans that support IPSEA's mission and long-term objectives.

Drawing on insights from our advice and tribunal services, legal expertise and the experiences of families, you will identify systemic issues within the SEND system and develop policy solutions that improve children and young people's access to the support and education to which they are entitled. You will ensure that IPSEA's policy positions are credible, legally robust and informed by the lived experiences of those we support.

You will lead IPSEA's engagement with government, Parliament and other key decision-makers, identifying opportunities to influence legislation, policy and practice at both national and local level. This includes overseeing responses to consultations, parliamentary inquiries and calls for evidence, as well as preparing briefings and strategic advice to support senior-level engagement and advocacy.

Working collaboratively with colleagues across legal, communications, fundraising and training teams, you will ensure IPSEA's policy, campaigning and public affairs activities are aligned and maximise the organisation's impact. You will also monitor developments across the political, legal and policy landscape, helping IPSEA respond proactively to emerging opportunities and challenges affecting the rights of children and young people with SEND.

This role offers the opportunity to make a real difference as part of a small, friendly, and dedicated team. If you are passionate about helping children and young people with SEND and have the skills and experience needed, we would love to hear from you.

Who are we looking for?

You will have significant experience in a senior policy and campaigning/public affairs role and have good knowledge of local and national government structure including the legislative process.

You the ability to build and maintain relationships with a range of stakeholders including MPs, civil servants, campaigners and parents. You exhibit tact and diplomacy and can be impactful with people of varying levels and experience.

Your research and critical thinking skills enable you to analyse policy and data to produce relevant reports and position papers. You have experience of drafting organisation responses to government consultations and parliamentary calls for evidence.

IPSEA should also reflect the communities we support. We would particularly like to hear from candidates from ethnic minority backgrounds, LGBTQIA+ people, under-served communities and disabled people, as well as those with lived experience of the SEND system, either as a child or as a parent/carer.

What we can offer you

• 5% employer pension contributions
• Healthcare cash plan
• Flexible working arrangements
• 25 days annual leave plus bank holidays plus an additional day off for your birthday (pro-rata if part-time).

To apply

Visit our website to download a recruitment pack and application form.

Deadline for applications: 9am on 7 September 2026.

First-round interviews: on 15 September 2026 in our offices in Takeley, Essex, with second-round interviews (online) on 18 September 2026.

NO AGENCIES PLEASE.

You will lead the day-to-day operation of the Resource Centre, creating a safe and supportive environment that functions as a community hub where people affected by homelessness can access support, build connections, develop skills and improve wellbeing. You will develop activities, workshops and peer-led opportunities that encourage engagement, independence and progression, while fostering strong relationships with local partners and the wider community.

Alongside leading and developing the Resource Centre, you will manage a caseload of clients affected by homelessness, providing practical and emotional support, undertaking assessments, agreeing support plans and helping individuals access accommodation, healthcare, benefits and other relevant services.

This role can be worked either as a remote homebased role, or as a hybrid role based in our London office, with London-based colleagues attending the office a minimum of four days per month.

Independent Age is the national charity focused on ending financial hardship in later life. We want every older person to be able to afford to live well.

We stand with older people in financial hardship, offering urgent help today and shaping a fairer, more secure tomorrow. Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK. And we use the knowledge and insight gained from our services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.

We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.

Responsibilities and Person Specification:

The Stories and Participation Officer is a fundamental cross-organisational role.  Working directly with older people in financial hardship, the role will source, capture and collaborate to share stories, advice and insights from older people, whilst maintaining the highest level of stewardship and safeguarding for this group and supporting organisation wide participation activity.

Reporting into the Participation Manager, you will work champion and deliver meaningful involvement and authentic storytelling to ensure that the experiences of older people are at the centre of Independent Age’s work. You will ensure that participation processes maintain and develop our storytelling expertise and follow good-practice in the sector. The role will recruit and induct older people on a low income to our Lived Experience Network, alert them to opportunities to get involved in shaping and informing Independent Age’s work, facilitate two-way engagement, and work with willing members of the network to share their lived experience and insights, including sharing their story on public and private platforms.

You will need exceptional organisational skills and the ability to proactively drive lived experience work and effective storytelling. Strong verbal and interpersonal skills are essential, along with knowledge of best practice in supporting and co-ordinating lived experience participation including online and offline events, groups and meetings to create listening spaces.

For full details on the role and requirements, please review the job description and person specification.  If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.

What it’s like to work at Independent Age:

We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.

We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits. 

We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office are required to attend the office a minimum of 4 days per month). But if you need a different form of flexibility, we are always happy to talk flexible working. 

With an employee engagement score of 98%, colleagues say Independent Age is a great place to work. You can find out more about what it’s like to work for us on the careers page of our website.

Application Process:

To apply, please submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification, by visiting our jobs website,

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you require any specific arrangements or adjustments to enable you to fully participate in the recruitment process, such as having the job description in a larger text format or to apply in an alternative format, please get in touch with us via the email address on the ‘Contact Us’ page on our jobs site.

To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Please don’t include your name, photo, or any information that could indicate your gender or age in your CV and supporting statement, and don’t include your name in the title of any documents that you upload. However, please do include all dates of employment.

Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic Level DBS check will be carried out for the successful candidate.

Closing Date: Sunday 23rd August, 11:59pm

Reporting to the Head of Finance, and supporting our small talented highly talented Team your key tasks will be to:

· assist staff managing project finances ;

·       support the development of donor project budgets;

·       take a principlal role in supporting financial compliance;

·       support IM to fulfil its accountability to funders 

You will be part or fully qualified, with at least 4 years’ progressive experience supporting charity financial management including budget compilation, donor reports and grant management.  With excellent MS Excel skills and experience of Sage 50 and ExpenseIn or similar systems, you will have outstanding attention to detail and excellent oral and written English communication skills.

We don't just want a dyed in the wool accountant, we also want someone with great interpersonal skills. You will be dynamic and keen to move to the next stage in your career, you are a problem solver with a GSOH who thrives in a small, fast-paced high-calibre international team where everyone pitches in. A demonstrable interest in international relations and peacemaking and / or experience of working in a conflict zone and additional languages would be highly desirable.

Applicants must have the right to work in the UK

Previous applicants need not apply again.

ALDER HEY CHILDRENS CHARITY

Job title: PR, Communications & VIP Engagement Manager

Salary: £39,428-£50,450

Hours: 37.5 hours per week

Location: Mix of home working and office based (office is at Alder Hey, Liverpool). Hybrid working available.

About us

Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 450,000 patients and families we care for every year.

The charity helps to fund a range of activities and projects that are designed to enhance and improve the lives of our amazing young patients. This includes the funding of specialist medical equipment to ensure our brilliant surgeons and clinical staff have the most up to date and cutting edge technology available and funding hi-tech distraction equipment designed and proven to reduce pain and anxiety in our patients. We also fund a range of programmes and special projects such as our ward musicians, our on-site magician and the play specialists we have on every ward.

About this role

Are you passionate about using the power of storytelling, media and influential voices to create lasting change for children and young people?

This is an exciting opportunity to join Alder Hey Children's Charity as our Communications, PR & VIP Engagement Manager, helping us deliver our vision of a healthier, happier and fairer future for every child and young person.

Every day, Alder Hey Children's Charity works to create magical moments, fund pioneering research, invest in world-leading innovation and champion better health and wellbeing for children. As part of our ambitious team, you'll play a vital role in sharing these stories, inspiring support and helping more people understand the difference they can make.

You'll lead the Charity's public relations, media and VIP engagement programme, developing creative campaigns that raise awareness, strengthen our reputation and grow our impact. Working alongside colleagues across fundraising, marketing, advocacy and Trust communications, you'll secure high-profile media coverage and build meaningful relationships with celebrities, ambassadors, influencers and public figures who share our passion for improving children's lives.

This is a varied and rewarding role that combines strategic thinking with hands-on delivery. You'll help shape how the Charity is seen, ensure our incredible stories reach new audiences and harness the support of influential advocates to drive fundraising, awareness and policy change.

If you're an experienced communications professional with outstanding media instincts, exceptional relationship-building skills and a passion for making a difference, we'd love to hear from you.

Key Responsibilities will include:

· Leading the Charity's PR and media programme, identifying and delivering proactive communications opportunities that raise awareness, strengthen our reputation and showcase the impact of our work.

· Developing engaging communications and storytelling across press, digital and campaign channels, ensuring consistent messaging that supports fundraising, advocacy and organisational priorities.

· Building and nurturing relationships with celebrities, ambassadors, VIP supporters and media contacts, creating meaningful partnerships that champion Alder Hey Children's Charity and inspire wider support.

· Planning and delivering high-profile visits, events and campaign moments, working collaboratively across the Charity and Trust to create memorable, safe and impactful experiences.

· Working closely with colleagues across fundraising, marketing, advocacy and Trust Communications to deliver integrated campaigns, maximise opportunities and protect the Charity's reputation.

· Monitoring and evaluating communications and VIP engagement activity, using insight and learning to continually improve our impact, profile and supporter experience.

Other Duties  

• Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation. 

• Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to the team’s development and working collaboratively with colleagues and volunteers.

• Attend and support events run by fundraising teams where required, including occasional out-of-hours working. 

• Gain and maintain an in-depth knowledge and understanding of the charity’s work, priorities and future plans. 

Please see the attached Job Description and Person Specification for more information.

Our Values

At Alder Hey Children’s Charity, our values guide how we work. Being courageous, working together, showing passion and embracing creativity enables us to support the hospital in delivering the very best care for young patients and their families.

Courage

We try new things, take risks and innovate. We speak up, take accountability and act with responsibility.

Together

We work as one team, sharing knowledge and learning. We partner with patients, families, supporters and colleagues.

Passion

We are passionate about what we do and inspire others.

Magic

We are creative, fun and child-led, creating special moments and going the extra mile.

Additional Information

In April 2025, the charity adopted a four-day working week policy. Staff previously working 37.5 hours now work 30 hours across four days, maintaining full pay while supporting a better work-life balance.

This job description outlines the general nature of the role and is not exhaustive. It may be subject to change in line with organisational needs.

Alder Hey Children’s Charity will make reasonable adjustments where required and is committed to equal opportunities and safeguarding children and vulnerable adults.

The post holder will be required to complete an enhanced DBS disclosure check.

How to apply

You can apply by clicking the link below. Applications must include your CV and a covering letter (no more than one side of A4) which answers the following questions:

· How do you meet the person specification? If you don’t exactly meet all of the role requirements but have transferable skills please do consider applying and provide details as part of your answer.

· Why do you want to work for Alder Hey?

Additional information is included within the Job Description and Person Specification.

Closing date: Monday 24th August, 12pm

Interviews will be held in person at Alder Hey on Tuesday 8th September 2026

About the role 
This is a senior leader role which will lead the development and maintenance of the charity’s  digital platforms and internal infrastructure, ensuring that we create the best possible experience  for our users. This will include oversight of our internal IT systems: our Salesforce CRM, the Hub virtual  learning environment for pupils, tutors and teachers on our programmes, and the Tutor Zone onboarding platform for our tutors. The role will require working closely with colleagues across the  organisation to ensure that the technology developments are well planned and fit with the needs  of the charity. You will manage a small technology team including web developers and  Salesforce administrators, alongside managing our external IT support provider. You will champion  the charity’s values and embody them in interactions with colleagues. You will be willing to learn  and have a can-do attitude. 

The role requires a driven and focused leader, with experience in managing the development of  software. They will be an experienced technology professional, with a proven track record in  scoping and managing technology projects, ensuring information security, and maintaining a  keen interest in emerging technologies and industry trends. Candidates for this role should be  comfortable working in a busy, efficient and high-performing team. 

This is a great opportunity to join The Brilliant Club Team at a time when we are moving into the  delivery of our new Backing Brilliance strategy, where technology is one of our key enablers. The  previous Join the Club strategy saw us invest heavily in technology including the development of  new pupil (the Hub) and tutor (Tutor Zone) platforms. The focus is now ensuring that platforms are  engaging, accessible and well-maintained, our IT systems are secure, and we continue to keep  pace with the evolving picture of technology including AI to ensure we build efficiencies and  develop automations to commit to time back to mission.  We are excited to meet candidates who want to join us on this journey.

About you 
The role will best suit someone who 

• Essential – Experience managing the full lifecycle of technology projects, from discovery  and requirements gathering through to implementation and evaluation. 
• Essential – Experience leading the design, development and continuous improvement of  digital products and services. 
• Essential – Experience working with software developers, including sprint planning, user  testing and delivery 
• Essential – Agile project management experience/qualification 
• Essential – Experience leading the implementation, rollout and adoption of new technology  platforms and systems 
• Essential – Extensive experience of using CRM software 
• Essential – Ability to communicate complex technical information clearly to both technical  and non-technical audiences 
• Essential – Excellent verbal and written communication skills 
• Essential – Excellent data handling skills, including data quality and reporting 
• Essential – High level of attention to detail and organisational skills 
• Essential – Experience developing and managing product roadmaps and backlogs,  balancing organisational priorities with user needs 
• Desirable – Knowledge and experience of using Salesforce CRM 
• Desirable – Knowledge of IT support and infrastructure 
• Desirable – Worked in the education sector, e.g. school, university, education programme  delivery 
• Essential – adhere to information security policies included in the charity’s ISO 27001 manual  and complete information security training 
• Has a demonstrable passion for furthering The Brilliant Club’s mission 

The Policy and Convening Manager helps drive the Foundation’s mission to improve urban health by shaping how the organisation influences policy and decision-making. The role sits within a Policy and Influencing function that works closely with programmes teams to turn evidence from funded projects into strong networks, higher visibility and meaningful policy impact. 

The Policy and Convening Manager develops influencing strategies based on the insights from Impact on Urban Health programmes, builds coalitions and leads a new cross-programme approach to convening – including showcasing evidence from the Foundation and its partners, and delivering targeted policy-focused events. The role involves experimenting with new approaches to deliver impact, spotting opportunities to influence, and leading investment partnerships with a policy angle, which may include commissioning research or designing campaigns. 

The Policy and Convening Manager works with the Head of Policy and Influencing on engagement with key parliamentary and governmental stakeholders and collaborates with Communications colleagues to create impactful policy communications. 

Key Responsibilities

• Working with the Head of Policy and Influencing, develop and deliver compelling influencing strategies for our Urban Health programmes. 
• Lead on development of a new policy convening strategy, encompassing our approaches to building coalitions, delivering policy events, and platforming the work of our funded partners. 
• Develop, lead and manage through our partnership life cycle a portfolio of investment partnerships with a particular influencing focus within these programmes.
• Act as a source of policy expertise and political insight for colleagues across the organisation, proactively briefing on key political events and policy developments.
• Lead horizon scanning to identify proactive and reactive influencing opportunities, and deliver this activity in partnership with internal and external colleagues.
• Working closely with Communications Managers, develop and deliver impactful communications to influence.
• Bring a diversity, equity and inclusion lens to all our policy and influencing activity, whether in how we work with our partners or in our own systems and processes.

Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role. 

Skills, Knowledge and Attributes

• The ability to develop expertise and familiarity with different policy areas quickly.
• Strategic thinking and a strong entrepreneurial approach – being able to spot and distil areas of influencing opportunity within complex programmes of work.
• Excellent interpersonal and networking skills at all levels.
• Enjoys working in places with a clear and ambitious mission, a matrix structure and ways of working that challenge the norm.
• Willingness to prioritise diversity, equity and inclusion in all our work. 

Knowledge, Experience and Qualifications: 

• Experience working in public affairs and policy in a UK setting, with impact on policy making in Westminster Parliament and/or the devolved administrations (essential)
• Experience developing impactful influencing strategies and delivering activity to achieve these strategies (essential)
• Experience in developing and delivering impactful policy events(essential)
• Experience working with coalitions for policy change (essential) 

Benefits

• Contributory pension
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

CENTRE FOR AGEING BETTER

Learning Officer – Homes & Communities

· Permanent

· Salary £38,393 per annum

· Full time

· Flexible working options will be supported.

· Central London Office and Hybrid working (6 days a month office attendance)

We offer a pension scheme with employer contribution up to 10%, in addition you’ll receive 28 days holiday plus bank holidays, 24-hour access to a comprehensive employee assistance programme, cycle to work scheme and season ticket loan scheme and other benefits.

About the role

The Learning Officer plays a key role in making sure evidence on how our homes and communities can become better places to age in is spread across the UK.

This role primarily works with the UK Network of Age-friendly Communities, a network of over 110 communities, led mostly by local authorities, VCSE organisations. This network is part of a global movement and is affiliated to the World Health Organisation.

You will be working with the Network and Learning Manager to inspire, connect and support network members, using a range of engaging methods including: 

• Creating resources such as blogs, case studies, toolkits, etc 

• The design and delivery of training, events, and workshops 

• Facilitating connection and exchange between members

This is hand-on role will involve delivering key learning activities and managing your own workload, whilst also being responsive to support network members. The role ensures our support for the Network is high-quality and inclusive of a diverse range of experience and expertise, from within the Network and beyond. 

About you

The successful candidate will be experienced in and passionate about having an impact through helping people learn and feel connected to others working towards the same goals. An excellent facilitator and written communicator, you will have an eye for detail and be able to easily summarise and share information so that others can learn from it. 

You will be flexible and organised, joining a small and committed team, which is supporting a growing, and highly regarded network on an issue of national and global importance. 

You will also be passionate about equity and tackling the inequalities that prevent people from having a great later life. 

About us

The Centre for Ageing Better is a charitable foundation funded by The National Lottery Community Fund (NLCF) and part of the government’s What Works Network. We are fortunate to have monies remaining from our endowment from the NLCF to fully fund us until 2029, and we will be looking for new funding opportunities to sustain activity beyond 2029.

Everyone has the right to a good life as they get older, and our whole society benefits when people are able to age well. But far too many people face huge barriers, and as a result are living in bad housing, dealing with poverty and poor health and made to feel invisible in their communities and society.

The Centre for Ageing Better is an independent centre of excellence on ageing and demographic change. We work with national and local government, industries, businesses and community organisations to improve how people experience ageing. Our work focuses on creating better workplaces, homes and communities, while tackling ageism and addressing inequality in later life.

 We are striving to create an organisation that reflects our society and the communities we serve with a workplace where everyone feels empowered and where diversity of background and thought is celebrated. We know there is more work to be done and are committed to continuing to improve our practice around Equality, Diversity, and Inclusion.

We very much welcome applications from minority groups and those underrepresented in our workforce. This especially includes people from Black, Asian and Minority Ethnic backgrounds, LGBT+ people, and Disabled people. 

We are a Positive Action employer, therefore in recruitment where two candidates are ‘as qualified as’ each other, we will favour a candidate from any group identified as currently underrepresented in our team based on protected characteristics as outlined in the Equality Act 2010.

To Apply

To apply, please follow the link to complete an application form and Equality and Diversity form.

Please address in your supporting statement how you meet the person specification for the role as fully as possible to demonstrate why you should be shortlisted for an interview for this post.

Failure to do so will result in your application being automatically rejected.

We understand the benefits of using AI in the workplace and the support that generative AI can offer. However, we would encourage you to write your supporting statement and complete your application without the use of AI and if you do use AI, to avoid copy and pasting and to consider the value it will add. We encourage you to showcase your experience and knowledge using your own unique voice.

The closing date for this role is 11:59 pm on Monday 24th August, with in- person interviews to take place Tuesday 8th September.

Location: Manchester (Hybrid working - an expectation of 3-4 days each week in the office or out at external events/meetings)

1st stage interviews: 1st of September (over MS Teams)

2nd stage interviews: 7th of September (face-to-face in our Leeds Centre)

Join The King’s Trust as a Delivery Partnership Development Manager and play a pivotal role in expanding the partnerships that power life-changing opportunities for young people. Sitting at the heart of our Delivery Partnerships team, you will lead the development of high-quality, commercially viable partnerships across priority locations, ensuring we can reach more young people with impactful employability programmes. This is a highly visible role where strategy meets delivery: shaping local partnership plans, unlocking employer and training opportunities, and driving measurable impact at scale.

You will translate strategy into clear, deliverable plans and performance outcomes. Working closely with internal teams and external partners, you will identify growth sectors, build strong employer networks, and develop compelling partnership proposals and agreements. Your work will directly influence how effectively we connect young people to jobs, training and work experience, while maintaining strong standards in safeguarding, compliance, and inclusion.

We’re looking for a commercially minded, purpose-led leader who brings strong stakeholder management, analytical thinking, and the ability to turn insight into action. You will combine partnership development expertise with a genuine passion for supporting young people, alongside the confidence to influence others, deliver on key performance metrics, and produce results in complex environments. This role is ideal for someone who thrives on building relationships, creating opportunities, and driving tangible social impact.

This role will suit someone who:

• Has experience developing partnerships across employers, training providers or sector networks
• Brings strong commercial acumen, with the ability to build proposals, budgets and agreements
• Understands the barriers facing young people and is motivated to create meaningful change
• Is confident working with data, insight and labour market trends to inform decisions

If you want to combine leadership, partnership development and social impact in a role where your work directly improves young people’s futures, this is a powerful opportunity to do exactly that.

What happens next?  

Please submit a CV and Cover Letter that includes your experience, transferable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Delivery Partnership Development Managers? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training.The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of Delivery Partnership Development Managers! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events, etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary)