Key relationships manager jobs
We are looking for a dynamic Senior Research & Analysis Officer to manage and deliver information, data, and analysis to help Youth Futures build evidence for impact.
This is an opportunity for a researcher with excellent data analysis, trial design and data skills to work widely across a busy and ambitious directorate, helping us understand and address youth unemployment in England.
Working with two teams in the Impact and Evidence Directorate, you will gain experience and contribute meaningfully across a range of research and evaluation activities.
- You will work with the Head of Evaluation and Principal Economist to support the design, delivery and management of data systems; scope, commission and manage high-quality evaluations; and conduct data analysis and quantitative social and economic research.
- You will also use your analytical expertise to extract insights from data, identify trends, and liaise with policy and communication teams to prepare outputs for external use.
- You will support the work of YFF’s evaluation team in generating new evidence for employment support programmes and Employer Practice through impact evaluations, including Randomised Controlled Trials.
- The role also offers opportunities to work on data visualisations for effective communication of data and research insights.
This role can be based at our Birmingham, Leeds or London hub. We currently operate a hybrid model of two-days per week in the office and three-days from home.
For more information on this role, please download our recruitment pack.
Due to receiving high volumes of interest in our opportunities, this vacancy may close earlier than the advertised deadline. To ensure your application is considered, please submit it as soon as possible.
We are the national What Works Centre for youth employment, with a specific focus on marginalised young people.



The client requests no contact from agencies or media sales.
Location: London (Hybrid – 1 day per week in the office, more if preferred)
Annual Leave: 29 days (rising to 32 after five years)
Make a difference where it matters most.
This is an exciting opportunity to lead high-value fundraising events and work closely with senior volunteers to generate vital income that supports life-changing work for children. You’ll join a passionate team dedicated to delivering exceptional experiences for supporters and driving innovation in the sector.
What you’ll do:
- Manage and deliver large-scale fundraising events and special projects to the highest standard
- Build and maintain strong relationships with senior volunteers, committees, and key stakeholders
- Secure sponsorship and maximise income through creative and strategic event planning
- Lead on specific projects and support the development of team members
- Negotiate with suppliers to ensure cost-effective outcomes
- Contribute to departmental strategy and budget delivery
- Extensive experience in event and project management, with a proven track record of success
- Strong ability to develop and maintain relationships with a wide range of stakeholders
- Excellent organisational skills and the ability to lead major projects to tight deadlines
- Creativity and innovation to grow event income and deliver outstanding experiences
- Confident communicator and negotiator, able to inspire and influence
- Experience managing budgets and achieving income targets
Why join us?
You’ll be part of a team that values collaboration, creativity, and impact. We offer a competitive salary, generous annual leave, and the flexibility to balance office and home working.
Equal Opportunities Statement:
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
This role at ISEAL is an exciting opportunity for someone with strong administration experience, interested in moving into a HR role or broadening their HR experience in an organisation is now consolidating recent growth. If you have strong communication skills and would like to contribute to the HR function in a sustainability focused international organisation, this may be an excellent chance to develop your career.
With significant recent growth in employee numbers and with staff based both in London and international locations, the HR function is looking to continue to strengthen its processes to provide excellent support throughout the employee lifecycle. Continuing the improvement journey already started, you will coordinate the induction processes for new employees as well as supporting regular HR processes linked to probation and performance reviews and employee communications.
ISEAL is committed to providing good learning and development opportunities, starting with the induction process. The Coordinator will take a lead in bringing new ideas on how to develop the learning programme as well as coordinating relevant training and developing a more consistent approach to training provision. The role will also have the opportunity to contribute to optimising our remaining HR processes and procedures, helping to identify opportunities for improvements and taking ownership of the introduction of a new HR system to provide easy to access services for staff.
To succeed in this role, you will bring a proven interest in working in HR, possibly with studies in a related field or work experience in a HR/administrative setting. You will be organised and a strong communicator. You understand the confidential nature of HR and enjoy supporting others and ensuring they get the best out of their time at ISEAL. A specific interest, or existing experience with, learning and development would be a bonus.
The Key Responsibilities we will entrust you with:
HR administration
- Support Senior Manager, HR & Operations in day-to-day delivery of ISEAL´s HR provision
- Maintain accurate and up-to-date employee files, contracts, and HR records in line with legal requirements in the UK and other locations of employment
- Support onboarding processes, coordinating and overseeing employee inductions, including ownership of keeping Employee Handbook up to date
- Help with and monitor the implementation and administration of all HR policies, procedures and tools
- Develop and deliver guidance and training for ISEAL staff and line managers about HR policies, practices and procedures
- Organise timely review of policies and communication of updates or changes to any such documents and procedures
- Coordinate annual performance review processes, ensuring timely completion of documents
- When required, support recruitment process managed by external consultant
Improvement to Processes
- Input to continued improvement of Learning and Development provision
- Implement move to new HR system, including contributing ideas for how best to use the system
- Support revision of HR policies to ensure all policies are up-to-date and new policies produced if needed
Systems, data and reporting
- Improve processes and systems for HR data capture and to ensure consistent and accurate data
- Help identify an appropriate HR system for increased automation of HR processes and employee self service functions
- Analyse employee and HR data and help prepare regular reports
Essential experience, knowledge and attributes
- Experience working in the HR function in a small to medium sized organisation
- Experience working on learning and development function
- Previous experience in an administration or coordination role, working with a variety of administrative systems and tools
- Track record in contributing to improving processes or procedures
- Strong ability to communicate and work effectively with individuals in a partly remote, international environment, including occasional international time-zone calls
- Service-oriented attitude and good interpersonal skills enabling effective relationships with internal clients and other stakeholders
- Excellent written and spoken English, with proven ability to provide clear guidance both in verbal and written format
- Proficient IT skills, familiarity with virtual meeting tools (e.g. Teams, Zoom, etc.)
- Demonstrated interest in sustainability issues
- Experience working with confidential information and an understanding of the need preserve confidentiality
Additionally desirable
- Experience working in the HR function in a small to medium sized organisation
- Experience working on learning and development function
- Experience using or implementing an HR system
About ISEAL
ISEAL supports ambitious sustainability systems and their partners to tackle the world’s most pressing challenges – from the climate emergency and biodiversity crisis to human rights and persistent poverty. ISEAL Community Members cover many sectors and include many of the leading standards and certification schemes worldwide such as Fairtrade International, Rainforest Alliance, Marine Stewardship Council, Forest Stewardship Council, Better Cotton Initiative, and others. Read more about us on our website..
ISEAL´s culture and how we will help you thrive
Our values are Connection, Empowerment, Inspiration, Wellbeing, Effective Working and Creativity.
These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions.
The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone´s identity. We are proud to be an equal opportunities employer.
As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities.
We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years.
We recognise individuals’ preferences when it comes to where and when to work through a hybrid working model with a minimum of 4 days per month in the London office as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.
Other relevant information
Term: This is a permanent role
Salary: £30,500-£34,500 p.a. depending on experience (full time, 37.5 hours per week)
Location: London is the preferred location. Applicants will need to provide evidence that they are entitled to work in the UK. An ability and willingness to work in a hybrid work environment is required.
How to apply
We want to hear from applicants in their own voice and would ask you not to use AI in writing your application.
Specific enquiries about this role and the application process can be sent to the recruitment(@)isealalliance(.)org.
Deadline for applications is 08 February 2026. Please note that we will only contact shortlisted applicants.
Interview process
Please see below the planned interview process (please note that we will endeavor to keep to this schedule, but some dates may be subject to change)
First interviews (Teams): 12th/13th February
Pre-interview timed exercises (between 60 – 90 minutes from home): 16th-18th February
Panel interviews (Teams or in person): 19th/20th February
Decision: from 23rd February
Accessibility
If candidates require additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests.
Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.
Community Wellbeing Navigator
Post no: 657
Salary: £23,492.04 FTE (actual salary £15,873.00 per annum)
Contract: Permanent
Hours: 25 hours per week, Monday to Friday (10:00 - 15:00)
Covering: Central Bedfordshire
Working base(s): HQ The Rufus Centre, Steppingley Road, Flitwick MK45 1AH (Wednesday – admin base) and 2 days per week onsite in: Dunstable and Leighton Buzzard
This role offers an exciting opportunity to join our Central Bedfordshire mental health recovery and prevention service which covers Ampthill/Flitwick, Biggleswade, Dunstable and Leighton Buzzard.
As a Community Wellbeing Navigator you will be at the heart of the recovery service, delivering all aspects of the service, building positive relationships with those using the service and strong links into the wider community services within Central Bedfordshire.
You will offer focussed 1-2-1 support where needed, to assist people to navigate through the range of other services within the community. You will offer guidance and information that reduces the chance that people will fall through gaps or continue to be isolated and disconnected from their communities, ensuring the right support and the right time that manages a range of needs.
You will also deliver group wellbeing sessions and facilitate drop-in sessions that provide a safe environment for service users to talk openly and develop practical tools, techniques and coping strategies in order to manage their own wellbeing.
In addition, you will assess individuals’ suitability for the service and signpost where necessary. There will also be opportunity to support events in the community to raise awareness of our services and build links with local organisations.
You will need to be empathetic and deliver a person-centred approach in a non-judgemental way, collaborating with people to empower and engage them.
Service Delivery
- Work within the mental health recovery service across localities in Central Bedfordshire, ensuring outcomes that support individuals with mental health and wellbeing needs in line with both Mind BLMK’s agreed recovery model and requirements and funders contract requirements and Key Performance Indicators (KPI’s).
- Carry out assessments on individuals’ suitability for the service in line with the Access to Service processes and procedures and the needs, priorities and support required by the individual.
- Undertake 1-2-1 support with individuals which enables them to explore the situation affecting their mental health and wellbeing and work with them to co-produce a personalised support plan based on their needs, goals and wishes.
- Offer personalised support and information with the aim of building skills, confidence, resilience and knowledge of tools, techniques and wider resources including linking people to the range of community support services and activities available and seeking solutions to any barriers to access.
- Deliver and facilitate groups, both face to face and online. This includes topic and session planning, facilitating informal drop in and discussions and supporting service users to gain practical tools and techniques to support their wellbeing and learn new coping strategies.
- Encourage and support client engagement with Mind BLMK through Guarantor Membership and other opportunities available through Influence and Participation.
- Identify and assist with the development of service uses to deliver peer lead groups using their specialisms and interests.
- Carry out health and safety responsibilities as directed by Managers in line with Mind BLMK’s H&S policies, procedures, and guidance (risk assessments, reviews, reporting, safeguarding, incidents/accidents, premises).
Entitlements/benefits:
- 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
- Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
- Optional Health Plan
- Discounts available through Blue Light Card & Tickets for Good
- In-house and external Learning and Development as appropriate for the role.
- Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)
If you have a passion for working in mental health and possess the required skills, we would love to hear from you.
Closedown: 5pm Friday 20th February 2026
Please note: We reserve the right to close this advert early if enough suitable applicants apply.
Start date: ASAP
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.
Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.
No agencies please.
Ready to turn passion into action? Jesuit Missions is seeking a bold, creative campaigner to lead our advocacy and campaigns for global justice. You’ll design inspiring, people-powered campaigns rooted in the lived experience of communities in the global South, motivating people across Britain to act for real change. Working with schools, parishes, and young adult networks, you’ll spark meaningful engagement and deliver dynamic events. You’ll build strong partnerships and amplify voices from Africa, Asia, and Latin America. By mobilising faith-based and public support, you’ll challenge injustice and tackle the root causes of poverty. If you’re imaginative, driven, and ready to empower others, join us and help change the world.
Please send an up-to-date CV along with a covering letter outlining why you are the best person for the role, bearing in mind the job description.
Jesuit Missions is the international mission and development organisation of the Jesuits in Britain.

The client requests no contact from agencies or media sales.
Job Title: Children's Support Worker
Location: Warwickshire - Travel required across Warwickshire, predominantly North Warwickshire and Rugby. Use of a car is essential to the role.
Salary: £25,857.12 per annum
Contract type: Full Time, Permanent
Hours: 37.5 hours per week
We are recruiting for a Children’s Support Worker who will be working closely with children and their parents who are living in our dispersed accommodation refuges escaping domestic violence and other forms of violence and abuse, to provide personal welfare support and ensure that our clients are provided with a safe, supportive, and welcoming environment.
A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive, and welcoming environment. The post holder will support children who have witnessed or experienced domestic violence and plan and provide stimulating, safe, and appropriate play opportunities.
Please note that post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
A driving license and access to a car is essential to the role.
Closing Date: 09:00 am 12 February 2026
Interview Date: 27 February 2026
The client requests no contact from agencies or media sales.
We are seeking an outstanding and empathetic leader to become the Chief Executive Officer of East Sussex Community Voice (ESCV), working with our directors, staff, and volunteers to further develop our organisation and make a real difference for people across East Sussex.
As an ambitious Community Interest Company (CIC), we seek someone with strong leadership qualities who can ensure ESCV continues to be an effective and independent agent of local change, whilst diversifying and evolving our business.
Since 2013, ESCV has enabled people in East Sussex to have their voices heard in the design, commissioning, and delivery of services by putting communities at the centre of everything we do. Our work includes delivering an award-winning Healthwatch, leading large-scale public engagement and community development projects, and hosting the East Sussex Voluntary, Community & Social Enterprise (VCSE) Sector Alliance.
With imminent changes to Healthwatch and national legislation, we are entering a period of transformation. We are looking for an experienced and inspiring leader who can guide our team through this change, someone who empowers others, builds confidence, and sustains a positive, collaborative culture.
You will be a strategic thinker and relationship builder at a senior level, with a track record of delivering strategies, operational plans, and projects that achieve tangible outcomes. You will also bring excellent interpersonal skills, experience in leading high-performing teams, and the ability to manage staff effectively.
In addition, you will have experience managing and developing high-level relationships with key decision makers and demonstrate extensive knowledge of public engagement, the health and social care landscape, company governance, business development and income generation, and financial control.
If you share our passion for empowering communities and want to lead a dedicated team making a real difference across East Sussex, we would be delighted to receive your application.
“East Sussex Community Voice is an Equal Opportunities and Diversity employer and welcomes candidates from all sections of the community.
How to apply:
For further details about this exciting opportunity and an application pack please visit our website and download the Job Description/Person Specification for this post and follow the instructions posted.
Applications require a CV and a personal statement (maximum of 500 words) and only applications with both will be reviewed.
Please upload these via the ESCV job application link provided for the post you are applying for.
If you require an application in another format, please do get in contact
East Sussex Community Voice is an independent community interest company with the vision of listened-to communities bringing about positive change
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At the Centre for Better Health, we envision a world where everyone can lead satisfying and hopeful lives in a society without any stigma of mental ill health. This is an exciting opportunity to step into a meaningful and rewarding role that makes a positive difference to the community we serve.
Role Purpose
As Reception and Office Administrator, you will play a key role in the team; providing a warm, efficient and professional reception service, and being the first point of contact for enquiries.
You will also provide administrative support to contribute to the smooth running and success of services. This will include supporting with the promotion of our services, processing new referrals, managing bookings and payments, and maintaining good record keeping.
Our Centre operates 9am–5pm on Mondays and Fridays, and 9am–8pm on Tuesdays, Wednesdays, and Thursdays. Please note that some evening work is required for this role (with working hours 12-8pm in these instances).
Main Duties
- Provide a professional, confidential reception service, welcoming service users and volunteers and managing phone and email enquiries.
- Act as the first point of contact for enquiries, sharing accurate information and offering appropriate signposting.
- Deliver general administrative support to the team, including promoting the organisation’s services, processing referrals, arranging assessments, managing bookings and payments, and handling day‑to‑day reception tasks.
- Maintain monitoring systems and databases in line with the organisation’s processes.
- Work collaboratively with the team to achieve agreed objectives.
- Attend and contribute positively and constructively to meetings as required.
- Respond proactively to the needs of the role, demonstrating flexibility and a positive attitude.
- Support marketing activities when required, including designing posters, sending mail-outs, and creating simple social media and website content.
Please note that this job description is not exhaustive and may change depending on the need and development of the organisation.
If you would like to apply for this post, please submit your CV and a covering letter, detailing how your skills, knowledge and experience meet the requirements of this post.
The client requests no contact from agencies or media sales.
Our vision is for a world where everyone experiencing a mental health issue receives support and respect. Join our passionate, dedicated team and make a difference today.
About the role
As a Sessional Peer Support Team Leader within our Safe Haven service, you will play a key role in ensuring the safe, effective day‑to‑day running of the service. You will provide on‑shift leadership, support and guidance to staff, while working closely with the Service Manager to ensure the service meets quality, safeguarding and operational standards.
Our Safe Haven service supports people who are experiencing, or are at risk of, a mental health crisis. The service is delivered in partnership between Solent Mind and Southern Health NHS Foundation Trust, offering compassionate, timely support in a welcoming environment.
Key responsibilities include:
- Providing supervision, support and guidance to staff on shift
- Overseeing the smooth running of the service, ensuring safeguarding and risk assessment processes are followed
- Working in partnership with clinical and community services to achieve positive outcomes
- Contributing to service development, quality improvement and monitoring activity
- Ensuring the building is safe, welcoming and meets health and safety requirements
This is a sessional role (0 hours contract) with 4.30pm -11.30pm shifts (with some weekend/bank holiday working essential).
Any offer of employment will be subject to an Enhanced Adult DBS check.
About you
To succeed in the role you will need experience working with people who may be vulnerable and have complex needs as well as an understanding of mental health issues and their impact on individuals and communities (which may come from professional, personal or lived experience).
You will have experience supervising or leading a staff team and have Strong verbal and written communication skills.
You will be confident using IT systems, including MS Office and case management or CRM systems.
You will have the ability to remain calm, reflective and solution‑focused, as well as have awareness of safeguarding, equality, diversity and inclusion to remain calm, reflective and solution‑focused.
About us
Solent Mind is the largest mental health charity in Hampshire. It is part of a network of 125 local Minds in England and Wales, which are independent charities affiliated to Mind, the national mental health charity. Solent Mind has its own board of trustees and raises its own funds to deliver its services, support and training tailored to the needs of people living in Hampshire, Southampton, Portsmouth, and the Isle of Wight. Solent Mind has a gold award for workplace wellbeing index 2022/2023 and has signed up to be a mindful employer.
If you’re ready to join the fight for mental health, visit our website to find out more and apply.
Closing date: Sunday 1 Februay 2026 (11.59pm)
Solent Mind welcomes applications from all the communities in which we work. Appointments are made on merit.
Registered Charity No: 1081116. Registered with Limited Liability in England and Wales No: 4004500.
Context and Background
The NSPCC’s purpose is to prevent the abuse and neglect of children across the UK.
The Strategy and Knowledge (S&K) Directorate exists to help shape the world around us - and what the NSPCC does - so that it reflects what we have learned and can help keep children safe from abuse.
The Directorate is responsible for organisational strategy, developing and influencing public policy, championing an evidence-based approach in all our work, developing innovative services and managing our knowledge and information.
This role within our Policy and Public Affairs team will assist in delivering our influencing campaigns asking for public support to persuade government to change laws and policies to better protect children and young people. This exciting role will play a pivotal part supporting the team’s work so we are able to deliver large-scale, impactful campaigns in support of the NSPCC’s policy priorities and our organisational strategy.
Job purpose
This role will support the planning, delivery and evaluation of the NSPCC’s campaigns to mobilise the public behind our influencing goals and galvanise decision makers to act. The postholder will:
-
Support the development of our influencing campaigns to inspire new and existing supporters to take action to keep children safe - including through research to inform the planning of campaigns and the creation and dissemination of impactful communications such as emails, social posts and supporter actions.
-
Assist the Influencing Campaigns team to manage and develop the campaigns database so it can grow to build a strong, active network of supporters helping us influence change.
-
Support the team’s work to ensure the insights and voices of children, young people and those with lived experience are embedded in the design and delivery of our influencing campaigns
Key relationships - Internal
- Influencing Campaigns Manager for England/UK (line manager)
- Other members of the Influencing Campaigns team across the UK
- Policy and Public Affairs team across the UK
- All Strategy and Knowledge teams
- Teams leading brand, marketing and income generation campaigns
- Media and social media teams
- Participation and Lived Experience Advocates teams
Key relationships - External
- NSPCC campaign supporters
- Individuals and representatives from agencies and suppliers on campaigning activity
- Contacts in corporate partnerships representing the NSPCC’s campaigning work
Main duties and responsibilities
Supporting the Influencing Campaigns team day-to-day
o Managing the campaigns inbox and responding to supporters
o Assisting the Influencing Campaigns team by attending meetings with stakeholders (across the NSPCC and beyond)
o Monitoring and evaluating campaigns activity at NSPCC
o Tracking and evaluating campaigns “best practice” in other organisations (to enable competitor analysis)
Development of NSPCC influencing campaigns
o Supporting background research for the development of influencing campaigns o Assisting with planning and designing content across owned, earned, and organic channels
o Helping Influencing Campaigns Managers across the UK with the development of campaign tactics and interventions
o Supporting the Influencing Campaigns Managers across the UK with the development of the campaigns network
Delivery and evaluation of NSPCC influencing campaigns
o Writing and designing campaigns content including social posts, emails and actions
o Support with planning, organising and delivering events
o Liaison with participation and lived experience teams to ensure the insights and voices of children and young people are embedded in our influencing campaign activity
o Issuing or publishing campaigns content
o Monitoring and evaluating the success of NSPCC campaigns o Reporting to stakeholders on campaign activity
Responsibilities for all Staff within the Strategy & Knowledge Directorate
A commitment to safeguard and promote the welfare of children and young people
-
A commitment to safeguard and promote the welfare of children, young people and
adults at risk.
-
To comply with all relevant NSPCC safeguarding policies
-
A commitment to applying NSPCC Values and Behaviours to all aspects of work
-
To maintain an awareness of own and other’s health and safety and comply with
NSPCC’s Health and Safety procedures
-
A sound understanding of and commitment to equality, diversity, and inclusion.
-
To comply with NSPCC Diversity and Equality policies and practices and work in a
manner which facilitates inclusion.
-
To maintain and develop competence in the use of IT systems.
-
To manage confidential and/or sensitive information in accordance with NSPCC
policies and Data Protection and GDPR regulations
Person specification
-
Experience of supporting the successful delivery of influencing campaigns that have had an impact in changing laws and policies
-
Good understanding of the political landscape and policy making processes across the UK
-
Strong verbal and written communication skills including an ability to analyse, respond to and present complex information in clear, accurate and persuasive ways for a wide range of audiences
-
Excellent organisational skills with the ability to organise and plan own work and the work of others to deliver objectives on time
-
Understanding of how to measure campaigning actions and optimise delivery of campaigns
-
Demonstrable ability to establish, nurture and maintain effective relationships and collaborative work with a wide variety of colleagues and stakeholders
-
Experience of working with children and young people and/or those with lived experience as part of the delivery of influencing campaigns
-
Experience of working with media and social media teams to help create communications which support campaigning work
-
Commitment to the NSPCC’s mission to prevent cruelty and stop child abuse and neglect.
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.
Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.
The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.
Our principles:
-
Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.
-
Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.
-
We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.
-
Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.
-
As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.
-
All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.
About the Trust
We're one of the UK’s biggest charities and we care for 2,000 miles of canals, rivers, docks and reservoirs because we believe life is better by water. We're looking for people who support our cause and want to make a difference for future generations. Could this be you?
Along with our waterways we also manage museums, archives and the country's third largest collection of historic buildings, as well as the nature and wildlife that calls our canals home. All of this enables us to provide wellbeing opportunities for millions of people each year.
Join Our Team: Head of Philanthropy & Partnerships
We’re excited to welcome a new strategic leader to shape and deliver transformational income growth and strategic partnerships for the Trust.
Navigate your future and lock in your career as we keep our canals open and alive.
Working Hours & Location
This role follows a 37 hours, Monday to Friday working pattern. This is a home-based role, requiring regular travel to meetings with donors, events and to our main hubs for collaborative meetings and team activities.
Role Overview
In this pivotal role, you will lead the refinement and delivery of the Trust’s high value giving strategy, building and sustaining relationships with philanthropists, statutory funders, trusts and foundations, and corporates. You’ll inspire, lead, and manage a diverse team to achieve ambitious income targets and strengthen strategic partnerships that support the Trust’s vision. You will actively demonstrate desired behaviours - enthusiastically engaging with external partners, taking initiative to strengthen the team, and fostering a culture within the Trust that supports high level giving.
Key Responsibilities
- Implement and refine the Fundraising Strategy to deliver significant and sustainable income growth and impact.
- Lead, inspire and develop a diverse team, fostering a culture of delivery, collaboration, accountability, and innovation.
- Personally lead on cultivating and stewarding transformational relationships with corporates, trusts, foundations, high-net-worth donors and some statutory sources while empowering your team to build profitable, multi-year relationships, a robust pipeline and secured income.
- Prepare, monitor, and deliver the annual business plan and income budget (currently £5m with significant growth planned).
- Represent the Trust externally at a senior level and maintain awareness of sector trends.
- Maintain best practice in fundraising compliance, risk management, and reporting, maintaining the highest standards of integrity.
- Embed diversity, inclusion, and safety responsibilities in all activities.
About You
As an accomplished fundraising leader with a proven track record of delivering high-value income and building strategic partnerships, you thrive in complex stakeholder environments and bring a blend of vision, resilience, and hands-on expertise. You’ll be confident influencing at Board level, adept at navigating ambiguity, and passionate about making a lasting impact.
Skills & Qualifications
- Proven experience in leading a team – skilled at building, inspiring, and motivating teams to achieve fundraising goals.
- Comprehensive expertise in major donor fundraising, corporate partnerships, and trust and foundation giving, alongside a working knowledge of statutory giving.
- Demonstrated expertise in high-value fundraising and partnership development, with a proven ability to create, cultivate and steward long-term relationships while influencing internal stakeholders to secure and sustain transformational support.
- Proven success in securing transformational gifts and multi-year partnerships.
- Demonstrable problem-solving skills, able to influence inside and outside the organisation.
- A proven ability to develop and write persuasive and successful funding applications and partnership proposals for major donors, trusts and foundations, and corporates.
- Exceptional communication and networking skills, with the ability to engage and inspire diverse audiences.
- Experience managing significant budgets and delivering income growth.
- Knowledge of fundraising compliance and sector trends.
- A collaborative and innovative approach, able to lead and motivate a diverse team while working cross-functionally.
- Personal resilience and adaptability, with the ability to deliver results in a fast-paced and evolving environment.
What We Offer
We offer an annual salary of £78,000, plus £520 cash car allowance per month. Enjoy a competitive pension scheme, increasing holiday entitlement, and a range of employee benefits. For a full breakdown of our benefits, check out our brochure here:
Our values
We care passionately for our waterways, and as importantly, for those who look after and use them. We are committed to building a diverse and inclusive workforce where everyone can thrive. We are striving to represent the diverse communities that we are a part of and welcome applicants from across all sectors of the community.
We want everyone to have the opportunity to perform at their best during our recruitment process. If you require any reasonable adjustments - whether for a disability, neurodiversity, or health condition - please let us know what you need and how we can support you. We’ll work with you to make any necessary changes.
All of our jobs can be considered on a part time flexible or job share basis.
We operate a Guaranteed Interview Scheme for disabled applicants who meet the minimum criteria for the role. You are considered disabled under the Equality Act 2010 if you have a physical or mental impairment that has a substantial and long-term negative effect on your ability to carry out normal day-to-day activities. We recognise not everyone who is classified as disabled under the Equality Act personally identifies this way, or with this definition of disability. Please do not let this discourage you from applying under the scheme.
Navigate your future and lock in your career as we keep our canals open and alive.
Canal & River Trust is the UK's largest canal charity, caring for a 2,000-mile network of stunning canals and navigable rivers.
KEY RESPONSIBILITIES:
Supporting the CEO
- Assist and support the CEO in the fulfilment of his/her responsibilities, including (but not limited to):
- Diary and other contact management, meetings booking and confirmation, including judgement on the level and appropriateness of engagement.
- Assist the CEO to prepare slide decks and other materials for presentations.
- Liaise with the Travel Officer and other departments to ensure all travel arrangements are made for the CEO as required. Liaise with internal and external stakeholders to schedule meetings with the CEO and to ensure venues and arrangements are well prepared.
- Meeting, greeting and booking rooms for any external visitors, acting in a friendly and professional manner.
- Circulating the agenda, booking rooms and capturing notes for Executive Team meetings.
- Ensure stakeholder contact details are kept current on ParalympicsGB’s contact database.
Supporting the Board and ParalympicsGB’s governance
- In collaboration with the Chair and the Head of Governance and Compliance:
- Agree timings, locations and logistics for Board meetings, including booking rooms and providing refreshments.
- Ensure agenda and Board papers are uploaded to the Teams channel for Board members to access and assist with issues Board members may have accessing Teams.
- Prepare email responses, letters, briefing papers and other documents as required by the Chair in connection with BPA business.
- Support Board members in arranging meetings in connection with ParalympicsGB business
- Plan for Board members attendance for the Games, being the key point of contact sharing information with both the Board and internal planning teams.
- Support the Head of Governance and Compliance in preparing and managing member meetings, including NPC meetings, Election meetings and Annual General Meetings. Leading on:
- Ensure timings, venues and agendas are communicated to members and papers are made available to members.
- Book rooms for member meetings and arranging refreshments.
- Send out invitations and papers, collate the guest list, confirm numbers, accessibility & dietary requirements
- Ensuring changes in member contact details are kept current on the BPA’s contact management database.
- Support the Head of Governance and Compliance in processes around electing and appointing Board members, including appointment letters and induction information.
Events
Working closely with the Events and Projects Manager and internal event leads, help to coordinate the planning and delivery of the entire portfolio of ParalympicsGB external events. Ensure all events are planned and delivered to a consistent high quality.
- Ensure planning deadlines are met in a timely manner and that internal and external stakeholders have been consulted with as required.
- Provide expertise to event leads to ensure ParalympicsGB events address accessibility in the planning and delivery, and that all events have a consistent look and feel.
- Ensure all Health & Safety risk assessments are done and risks are being managed.
- Coordinate all room/venue bookings and catering arrangements
- Support with venue research and recces and attend venue planning meetings
- Send invites, manage responses and FAQs.
- Coordinate any additional logistics required e.g. gifting, branding, movement of equipment
- If required, provide event support on the day and/or arrange colleague support on the day.
- Work with colleagues to ensure lessons learnt from previous events are embedded into future planning.
Other
- Project Lead for Games Time Ticketing ensuring the successful delivery of this complex Games workstream.
- Support on the planning of major projects, such as Team Lodge and leading on the planning of project workstreams as required
- Provide support with planning and coordination of the ParalympicsGB Guest programme.
- Manage the ParalympicsGB inbox ensuring responses are provided in a timely manner and information is disseminated as required.
PERSON SPECIFICATION
ROLE REQUIREMENTS - SAFEGUARDING
Due to their engagement with the ParalympicsGB teams at both the Summer and Winter Games, an assessment process may be undertaken to determine whether or not the post-holder requires a DBS Disclosure and Barring Service (DBS) List check.
KNOWLEDGE SKILLS AND EXPERIENCE
Essential
- Excellent organisational and administrative skills
- Excellent interpersonal and verbal communication skills
- Precise attention to detail
- Well-developed time management skills, including the ability to set and meet deadlines and to prioritise work
- Strong written/ presentation skills
- Ability to self-start and be proactive in determining priorities and tasks
- Ability to manage projects
- Highly proficient in Microsoft Office tools including Word, Excel, Powerpoint and Outlook.
- Plenty of experience working in Microsoft Teams and with Sharepoint
Desirable
- Awareness of and sensibility towards disability issues
- Experience of a multi-stakeholder environment such as a membership organisation
- Experience of working in the high-performance sport system
- Experience of working in a charity or not-for-profit organisation
BEHAVIOURAL COMPETENCIES AND QUALITIES
- Ability to operate with absolute discretion on confidential matters, with an understanding of when to escalate issues as appropriate
- Innovative and self-assured, able to work alone and self-manage
- Ability to build strong professional relationships and work within a team environment
- Working with integrity and honesty to gain the confidence and respect of others
- Committed, enthusiastic and motivated
- Willingness and desire to entertain new ideas and seize opportunities
- Willingness to accept and encourage constructive challenges
- A willingness to do what is needed to get the job done
This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of the areas of activity and may be amended from time to time in the light of the changing needs of the organisation through appropriate processes of consultation and the mutual agreement of both parties.
VALUES
ParalympicsGB is an organisation with a unique role and key responsibilities within the UK high performance system. Delivery of our ambitions very much relies on both working in partnership with others, and by focussing on our two strategic priorities: taking the best prepared team to each summer and winter Games; and inspiring social change.
As an organisation we are committed to three values: excellence, respect, and integrity. Every ParalympicsGB member is expected to adhere to:
Excellence
Everything we do reflects our ambition to be world leading. We care deeply about what we do and bring a flexible, positive, and progressive approach to our interactions with others. Like the athletes that we support, we will always challenge ourselves and others to do better.
Respect
Our relationships with each other, our partners and the wider community are based on respect, trust, and a deep-seated belief in diversity, inclusion, and the value of our differences.
Integrity
We demand the highest standards from ourselves and others, seeking always to do the right thing and to engage with openness and transparency in all that we do.
The client requests no contact from agencies or media sales.
ID: 1672 Peer Mentoring Coordinator
Service: Project Indigo, Off Centre
Salary: £32,750 - £35,564 FTE per annum, inclusive of Inner London Weighting (£19650 - £21338.40 pro rata per annum)
Location: Hackney
We typically work 2 days a week in the office but offer the flexibility to work fully remotely. Our office space is wheelchair accessible.
Hours: 22.2 hours per week (part-time)
We offer flexible working arrangements - please see below for more details.
Contract: Permanent Contract
Family Action & the Role’s Impact:
We are seeking a Peer Mentoring Coordinator to develop and manage our new LGBTQ+ Peer Mentoring Programme, training and supporting Project Indigo members to become mentors in the local community.
Project Indigo is the LGBTQ+ youth service based at Off Centre at Family Action. It is open to anyone aged 16-25 who identifies as LGBTQ+ or is exploring their sexuality or gender identity. Our weekly youth group is a safe, supportive space for LGBTQ+ young people to meet each other and participate in workshops and activities. In addition to the youth group, Project Indigo offers 1-to-1 support and advice sessions with the Project Lead. The group aims to support young people to build links with the local LGBTQ+ community, build meaningful relationships and get support around issues that are impacting them. Project Indigo maintains a youth-led and person-centred approach, with this role being developed in consultation with our members to support them in accessing training and support to do community-focused work. The Peer Mentoring Coordinator’s role will be to develop a new Peer Mentoring Programme, supporting older Project Indigo members to train as mentors and deliver mentoring sessions with younger LGBTQ+ people in the local community.
Off Centre is a service that provides a range of targeted mental health focused support services to young people aged 16 to 25 who reside/are registered with a City and Hackney GP. These include: individual, counselling and psychotherapy, individual and group art psychotherapy, key-work support, out of hours drop-in service on Thursday evenings; targeted provision for children and young people of African, Caribbean and mixed heritage (ACH); and an Information and Advice provision.
The role
As the Peer Mentoring Coordinator, you will develop and lead Project Indigo’s Peer Mentoring Programme. Central to the role will be understanding young mentors’ needs and goals, and providing high quality supervisory support throughout the training and mentoring process. You will further develop the Mentoring programme, consulting with relevant organisations, liaising with partners, and keeping accurate records to monitor progress for administrative and evaluative purposes.
Your impact
This role will enrich Project Indigo’s holistic offer by providing young people with the opportunity to access training, qualifications and work experience while receiving high quality support tailored to their needs. You will offer sensitive supervisory support to young LGBTQ+ mentors, supporting their diverse need by maintaining an empathetic, intersectional and youth-led approach.
Your skills
You will be a confident communicator with proven experience of working in a supportive role with LGBTQ+ young people and/or evidence of in-depth knowledge of issues relating to LGBTQ+ young people, in particular trans and gender diverse young people.
You will be empathetic and maintain an understanding of the social issues impacting young LGBTQ+ people. You will have excellent organisational skills and be able to manage your time and workload effectively. You will have an understanding of risk management, health and safety issues and the ability in accordance with local and organisational safeguarding policies.
We particularly encourage applicants with lived LGBTQ+ experience and/or those with experience working with LGBTQ+ young people. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an interview.
What will we offer you
We’ll offer you a generous pension scheme and leave entitlements, eye care vouchers and a cycle to work scheme. Family Action has multiple internal staff diversity networks including the Anti-Racism and People of Colour Network, Disability and Accessibility Network, Gender Equality Network, LGBTQIA+ Equality Network and Parents and Carers Equality Network, open to all members of staff who self-identify into a particular group. We have a dedicated Trans, Intersex and Non-binary Inclusion Policy, including Transitioning at Work Guidance.
All roles in Family Action are open to a discussion about possible flexible working options and all new starters will have the right to make a flexible working request from day one of employment. We have an excellent wellbeing offer and we will invest in your continuing professional development with on-going quality training and career development opportunities. You’ll join an established, supportive and high-performing service and have the opportunity to thrive in an innovative organisation that values your opinion, encourages learning and has the needs of children and families at its core.
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect. If you share these values and behaviours and have the necessary skills then we look forward to hearing from you.
To Apply:
· Click the “Redirect to Recruiter” link above and fill out our digital application form
· Closing Date: Sunday 15th February 2026
For direct queries with the hiring manager, please email Nigel Lockley.
Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates. We are committed to increasing the representation of these groups at Family Action because we know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Night Supervisor
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Night Supervisor
Location: Royal Borough of Kensington and Chelsea (RBKC), the service is a short walk from Ladbroke Grove (Circle and Hammersmith) station. Unfortunately, this service does not have step free access.
Salary: £34,000
Shift Pattern: 37.5 hours per week, Monday to Sunday, 4 days on, 3 days off. This is a night shift role on a rolling rota, which includes weekends and bank holidays, meaning weekly hours may vary slightly. The exact working hours for the night shifts will be discussed later in the recruitment process. You may be required to work outside these hours as per service requirements.
About the Role
Lead a team as a Night Supervisor. leading the night team in a service which runs to deliver high quality, trauma informed services to residents, participants, and staff. You will lead in ensuring the service runs smoothly, safely, and that night support staff are well supported. You will line manage frontline care and support staff, including night concierge services, within a service that specialises in supporting people who have experienced homelessness, substance use, mental health, and/or offending backgrounds. We work collaboratively with commissioners, partners, and communities to provide psychologically informed environments (PIE) that support recovery, reablement and sustainable independence. We are looking for a Night Supervisor who is driven to provide high quality, effective and person centred support to staff, colleagues, residents and participants. This role will support Service Managers to ensure high standards of service quality, performance, and improvement are delivered on the night rota by encouraging productivity and engagement of night staff.
Some Key Responsibilities Include:
- Support the delivery of high quality, trauma informed night services, ensuring services run smoothly, safely, and in line with organisational standards
- Line manage and support frontline night staff, including night concierge services, fostering a supportive leadership culture focused on staff wellbeing, learning, and development
- Work closely with Service Managers to maintain high standards of service quality, performance, and continuous improvement
- Encourage productivity, engagement, and wellbeing of night staff through regular check-ins, service visits, spot checks, and ongoing team meetings and training to support staff development.
- Provide high quality, person centred support to staff, residents, and participants, including working effectively with people with multiple and complex needs and diverse communities
- Demonstrate strong teamwork and communication skills, ensuring effective and timely handovers between day and night teams to support seamless service delivery
- Lead, motivate, and manage teams effectively, with or without prior formal people management experience
About You
We’re looking for someone who understands the importance of compassion, routine and safety especially at night and who’s ready to make a difference in a calm, consistent way. Whether you’ve worked in supported housing before or bring transferable skills from another role, what matters most is if you’re dependable, care about people and want to make a difference during quieter hours. Furthermore we look for:
- Understanding and/or experience to provide high quality, person centred support
- Ability to work independently and taking responsibility for the night service
- You will require excellent communication skills with residents, colleagues and external partners to build positive and respectful relationships
- Understanding the importance of diversity, equity and inclusion in everything you do
- You have the ability to stay calm and supportive in a fast paced and constantly changing environment
- Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
- Ability to take a compassionate, non judgmental approach when helping others
- You share our values of Ambition, Empowerment, Inclusivity, and Transparency in your everyday work
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Job Title: Policy and Public Affairs Officer (Wales)
Directorate: Strategy and Knowledge
Team/Department: Policy and Public Affairs
Salary range: £ 28,337 - £33,301 (recruitment is typically at the bottom of the range)
Location: Cardiff (hybrid working, with at least one day per week in the Cardiff office). The post holder maybe expected to travel to locations across the UK to support business needs, as and when required.
Working hours: 35 hours per week
Context and Background
The NSPCC’s vision is that together, we can stop child abuse and neglect. Through the collective power of our staff, volunteers, supporters, partners, and over 100 years of experience we will move closer to achieving that vision.
We launched our ten-year strategy in 2021, which is centred around three impact goals. This is the difference we want to make by 2031:
- Everyone plays their part to prevent child abuse: we’ll work together to make it easier for everyone to play their part and create a social safety net that prevents child abuse and neglect.
- Every child is safe online: together, we’ll transform the online world, so it’s safe for every child to go online.
- Children feel safe, listened to and supported: more children will be able to speak out, so they feel safe, listened to and understood – and abuse doesn’t shape their future.
The Policy and Public Affairs team works to ensure that national laws, policies and guidance across the UK are fit-for-purpose in preventing cruelty to children. We work across the four nations of the UK. We develop and maintain the NSPCC’s positions on key public policy issues, drawing on research and policy analysis and feed in organisational insight and expertise gained through our services. We use our evidence-based positions to shape and influence national policy discussions on issues affecting child protection and manage the NSPCC’s political relations and work with governments, legislatures and stakeholders across the UK.
We focus on five key policy priorities: the child protection system and children’s social care; early years and health; child sexual abuse; online safety; and young victims and witnesses.
Job purpose
We are recruiting a Policy and Public Affairs Officer to contribute to the work of the Wales Policy and Public Affairs team in delivering real change and reform in the best interests of children.
The Policy and Public Affairs Officer will be responsible for undertaking policy work to achieve the NSPCC’s strategic goals, using their skills and experience to strengthen the NSPCC’s impact on public policy, and in doing so make a significant contribution to keeping children safe. The post holder will support the delivery of a range of policy-focused projects both within the Wales policy team, and across the wider UK policy team:
- Within the Wales team, the Officer will research and help build persuasive, evidence-based policy positions, support the NSPCC’s influencing activity as appropriate, and write consultations and impactful briefings. They will play a key role in supporting policy analysis, policy research and public affairs activity with a range of external stakeholders, including relevant elected members and government officials. The ability to communicate in Welsh is desirable for this role.
- Across the wider UK team, the Officer will also support policy colleagues working on one or more of our policy priority areas (which are focussed on: child protection; child sexual abuse; early years; online safety; young victims and witnesses). The post holder will help to coordinate collaboration across the teams, facilitate information-sharing and support the delivery of relevant cross-nation projects
Key relationships - Internal
- Reports to the Policy and Public Affairs Manager Wales)
- Colleagues in the wider Policy and Public Affairs and Campaigns teams across the UK
- Colleagues in the Strategy and Knowledge directorate
- Colleagues in the Media team
- Colleagues in the Services directorate (to ensure policy development is informed by experiences and learning from our frontline professionals/ volunteers)
- Colleagues working with children and young people (to ensure the experiences and voices of young people are embedded in policy and influencing work)
Key relationships - External
- Key civil servants and policy advisers in Welsh Government
- Elected representatives in the Senedd and local government structures
- Colleagues in relevant voluntary and statutory agencies
- Practitioner bodies
- Key academics, researchers and research networks
Main duties and responsibilities
- Develop and maintain expertise on key policy areas, enabling the NSPCC to predict and react to changes in the external environment.
- Scope, develop and refine key policies on priority issues, in line with the NSPCC’s strategic goals and outcomes.
- Support the smooth running of one of more NSPCC policy workstreams, supporting effective four-nations collaboration
- Prepare high-quality briefings, summaries and papers for internal and external audiences.
- Draft responses to government consultations and other public policy initiatives.
- Use project management skills to plan effectively the delivery of policy development activity and aligned public affairs activities.
- Undertake policy research and analysis, using a wide range of primary and secondary sources of evidence (such as policy documents, academic literature, survey data and qualitative data from interviews and focus groups), to develop high impact, credible policy positions
- Be a point of contact for internal and external requests for information and advice on NSPCC’s positions public positions
- Coordinate the delivery of NSPCC policy events and conferences (working with colleagues from across the organisation) and represent the NSPCC at external events.
Responsibilities for all Staff within the Strategy and Knowledge Directorate
There is a set of responsibilities for all staff within each directorate.
- A commitment to safeguard and promote the welfare of children and young people
- To carry out the responsibilities of the post in a manner consistent with promoting equality and diversity, and which demonstrates respect for children’s rights
- To participate actively in regular department and team meetings, contributing to strategy, discussions and decisions
- To maintain an awareness of own and other’s health and safety and comply with the NSPCC’s Health and Safety policy and procedures
- A willingness to take a flexible approach to work.
Person specification
- A good understanding of public policy relating to the NSPCC’s work, child protection issues and knowledge of the wider legal and political context in Wales.
- Demonstrable public affairs skills, with good knowledge of policymaking and parliamentary processes in Wales and experience of successfully influencing government or other policymakers.
- Proven policy development and policy research skills, with experience of collecting and analysing data, forming robust, evidence-based policy positions, and clearly presenting findings to make a clear and compelling case for policy and legislative change.
- Strong verbal and written communication skills including the ability to write clearly, concisely, and persuasively in a variety of formats for a variety of audiences and deal effectively, efficiently and appropriately with internal and external stakeholders.
- Good organisational and project management skills, with demonstrable experience of delivering on competing priorities within a time-pressured environment.
- Confidence in working as part of a team, with experience of working collaboratively with colleagues to help ensure the successful delivery of projects.
- Experience of organising and successfully delivering external influencing events
- Support for the NSPCC’s mission and values
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.
Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.
The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.
Our principles:
- Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.
- Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.
- We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.
- Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.
- As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.
- All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.