Knowledge officer jobs in Ealing, greater london

Future Frontiers is seeking an exceptional Chief Executive Officer to lead the organisation through an exciting new phase of growth and impact.

This is a remarkable opportunity to lead an organisation that has already helped thousands of young people across London to build confidence, shape their own future careers, and realise their potential. This is a pivotal time for Future Frontiers, as we continue to move forward with our 2025–28 strategy, we are expanding our offer, aiming to increase our reach and deepen our impact.

In recent years, like many similar organisations, we have navigated a challenging financial environment, and through the commitment of our leadership team and Trustees, we are returning to a more positive financial position. The next CEO will build on this momentum – strengthening our foundations, expanding our reach, and ensuring that even more young people can benefit from our work.

This role is an opportunity to lead an ambitious, passionate, and talented team united by a powerful mission: advancing social mobility and transforming life chances. We are seeking a strategic leader, commercially astute, and deeply motivated by the potential of young people. As CEO, you will play a defining role in shaping our future, forging new partnerships, securing vital support, and amplifying our impact.

We are looking for someone who:

• Has proven senior leadership experience, ideally within a charity or purpose-led organisation
• Can set and deliver strategic direction while driving measurable impact
• Is a strong relationship-builder, confident engaging funders, partners and stakeholders
• Brings commercial and financial acumen, with experience of income generation
• Is deeply committed to improving outcomes for young people and advancing social mobility

How to apply
To apply, you will need to send us your CV and a separate supporting statement. Your supporting statement should be no more than 2 sides of A4 explaining why you are interested in the role and how you meet the criteria.

Application deadline: Wednesday 22nd April, 5pm
Round one interview: Thursday 7th May (shortlisting will take place w/c 27th April)
Round two interview: w/c 11th May (date TBC)

Both rounds of interviews will take place in person at our office near London Bridge.

Start date: To be agreed with the successful candidate. Ideal start date September 2026.

The successful candidate will be required to undergo enhanced DBS and reference checks to cover employment for the last 5 years.

To support fair and inclusive hiring, we are asking all applicants to complete our diversity and equal opportunities monitoring form. This helps us to identify barriers and improve our processes. Responses are anonymous, not linked to your application, and do not affect hiring decisions.

For full details on the role, responsibilities, and how to apply, please see the attached CEO Applicant Pack.

Team: Advocacy 

Location: Remote with travel to Westminster approx. twice a month 

Work pattern: 35 hours per week, Monday-Friday 

Salary: Up to £31,918.98 per year 

Contract: Permanent 

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them. 

Will you join us and make life better for cats? 

Responsibilities of our Assistant Advocacy & Government Relations Officer: 

- providing day-to-day support for the whole advocacy team 

- undertaking core advocacy tasks such as leading on daily political and media monitoring

- conducting online research to add value and support overall work of the team 

- providing meeting and event support 

- assisting with preparation of briefings for parliamentary debates 

- reporting on the outcome of campaigns to the advocacy team 

- content creation for the advocacy web pages 

- general administrative duties 

About the Advocacy team: 

The Advocacy & Government Relations team leads the charity in influencing decision-makers and those whose policies, practices and decisions affect cat welfare across the UK. The small, highly motivated team works to influence legislators (national and devolved governments), professional organisations and corporates. The team has successfully influenced the law on microchipping, pet theft and commercial kitten sales in England and worked with the Scottish Government to regulate cat breeding and rehoming activities. The team also runs digital campaigns as part of its strategy. 

What we’re looking for in our Assistant Advocacy & Government Relations Officer: 

- lives within a commutable (within one hour) distance of Westminster 

- experience working in advocacy, public affairs or influencing work (which may include campaigns) and knowledge of UK political systems 

- proven experience extracting relevant information from political monitoring sources 

- strong administration skills, including project and spreadsheet management 

- experience, or an understanding, of dealing with high profile/ VIP individuals e.g Ministers, MSPs, MLAs, MPs, etc 

- experience completing online and desk research 

- experience or understanding of event organisation 

- experience preparing PowerPoint presentations 

- proven ability to multi-task and work independently on own initiative, accurately and under pressure 

- agile, happy to be hands-on and help in all areas of the advocacy team 

- confident using Microsoft Office (Word, Excel, Outlook, Powerpoint, Zoom and MS Teams) 

- knowledge of our work and campaigns and an understanding of the charity sector 

What we can offer you: 

- range of health benefits 

- 26 days’ annual leave plus bank holidays, increasing with length of service 

- Salary Finance, which empowers you to take control of your financial wellbeing 

- and much more, which you can learn about

Application closing date: 20th April 2026 

Virtual interview date: 11th & 12th May 2026 

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to. 

If successful, your recruitment journey will include: 

1. anonymised application form 

2. video screening 

3. Virtual interview with task 

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes. 

Please email [email protected] if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey. 

About Us: 

Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.

At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:

Benefits: 

• 30 days of annual leave (plus 8 bank holidays)
• Life Insurance
• Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
• A variety of social and wellbeing activities each month
• Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
• Gym Membership

Reports to: Mental Health Programme Lead

Based: Battersea Park

Salary: £30868.58 per annum (pro rata)

Contract: Permanent, Part Time 

Work Arrangement: 16 hours per week,  

DBS: Enhanced

Role Overview: 

Responsible for co-ordinating and developing Enable’s Mental Health programmes, including but not limited to Active Wellbeing; both group and personalised one-to-one exercise support for people with a diagnosis of severe mental illness. 

The Health and Wellbeing Team are a passionate group of health professionals who empower people to make lasting changes to their health and wellbeing and improve their quality of life. We put the person at the centre of everything we do, building innovative initiatives that tackle barriers to improving health. We are experts at reducing health inequalities, real or perceived, and creating lasting changes. 

Main Duties/Responsibilities: 

• Responsible for coordinating aspects of Enable’s Mental Health programmes. This includes planning, delivery, identifying areas for development, promotion, and reporting. 
• Deliver one to one client and community assessments with adults with SMI. 
• Actively participate in staff meetings to share best practice and develop thinking, knowledge and learning. 
• Identify and build partnerships and relationships with key stakeholders to support the delivery and growth of the programmes.
• Working with Enable Marketing and Communications department to develop and deliver the marketing and communication plan. This will include press releases, social media activity, creating promotional literature. 
• Attend and coordinate community events to network, present and promote Mental Health and other local wellbeing opportunities.
• Monitor and document income and expenditure, working within the programme budget. Complete financial administration tasks such as creating purchase orders and invoices, according to Enable policy and procedure. 
• Monitor and evaluate the impact of your work. Provide written reports, summaries and presentations as required. Collect feedback and case studies to evaluate the impact of the programmes. 
• Assists in managing resources provided to support the departments work including staff, volunteers, materials, and equipment ensuring these are used and maintained effectively.
• To comply with all Enable’s Codes of practice, including the Code of Conduct, and policies and procedures concerning data protection and health and safety. 
• To be committed to the promotion of equality, diversity  and inclusion for others, both colleagues and clients and maintain an awareness of the equality and diversity protocol; to work to create and maintain a safe, supportive and welcoming environment where all people are treated with dignity and their identity and culture are valued and respected and to report any instances of inappropriate behaviour or discrimination.
• To be fully aware of the principles of safeguarding as they apply to children and vulnerable adults in relation to your work role. To ensure that your line manager is made aware and kept fully informed of any concerns which you may have in relation to safeguarding. 
• To carry out any other reasonable duties and responsibilities within the overall function, commensurate with the grading and level of responsibilities of the post. 

Safeguarding 

• Identify and report any safeguarding concerns following Enables policies and procedures 
• When required, make recommendations and consult with referrers. 
• Be pro-active in reporting safeguarding issues and concerns with health professionals, line management in accordance with Enable’s policy. 

Skills and Experience:  

• Knowledge and understanding of the benefits of physical activity, and the barriers to being physically active.   
• Experience in working with people with Severe Mental Illness in the community or clinical setting and knowledge of how physical activity is beneficial to them. 
• Experience of conducting one-to-one assessments gathering valuable information to make decisions. 
• Experience in reporting safeguarding issues and concerns with regards to vulnerable adults when necessary. 
• Good communication and interpersonal skills, with the ability to converse with key people (including clients and the public). 
• Strong IT and web-based skills, with experience of using all applications within the Microsoft Office suite. 
• Holds an appropriate degree or equivalent qualification in health, psychology, sport or exercise sciences (or similar) to demonstrate expertise. 
• Commitment to valuing equality and diversity and understanding of how this applies to Enable. 
• Commitment to own professional and personal development and willingness to undertake training and development as appropriate to the role.
• Flexibility; able to work at multiple locations, and work hours required by post including early mornings, evenings, weekends and bank/public holidays. 

From front pages of national newspapers to regular TV and radio appearances, our highly successful press team plays a vital role in raising the profile of Diabetes UK. We secure coverage that talks frankly about the diabetes crisis and the seriousness of diabetes. We tell the story of Diabetes UK’s pioneering research, campaign for improvements in diabetes care, and share the stories of those with lived experience of all types of diabetes.

As Media Officer, you’ll be part of a busy, high-performing media team. You’ll collaborate with teams across the organisation, with a key focus on our fundraising and events activities. You’ll also play a key role in our busy press office, working with regional, national, trade and consumer media to provide expert comment and information.

CHEM Trust is looking for a highly organised and proactive Operations and Governance Officer to support the smooth and effective running of the organisation. Working closely with the Finance and Resources Officer and the Chief Operating Officer, the postholder will provide essential operational, governance, and HR administration support with a mind for confidentiality, enabling the wider team to focus on delivering CHEM Trust’s mission.

The role is ideal for someone with experience in charity operations, governance, and people processes, who enjoys coordinating activities, maintaining systems, and ensuring things run efficiently.

The postholder will be line-managed by the Finance and Resources Officer. This is an individual contributor role with no direct reports.

• Base: Hybrid / Remote
• Contract: Permanent
• Hours: 15 hours per week across three days
• Salary: £15,000 (£35,000 FTE)
• Holidays: 31 working days per year (pro-rata for part-time staff), plus English bank/public holidays (pro-rata) and one additional day off for your birthday (pro-rata)

Please read the Job Description and Person Specification for further details on the role.

How to apply

Please send us:

• Your CV, to include the names and contact details of two references with knowledge of your work
• Supporting statement (maximum two sides) explaining, with examples, how you meet the skills as outlined in the job description and person specification

The deadline for applications is 11pm on Wednesday 22 April 2026. Unfortunately, we only have the capacity to contact shortlisted candidates.

We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from black and minority ethnic candidates who are under-represented in the UK charity sector. You must have the right to live and work in the UK.

We understand that the application process can be difficult if you have a condition or disability that you live with. We want to make it as easy as possible for you to shine during your application process, so please let us know what we can do to accommodate you.

At OCD Action we have a big vision and we have decided to invest in our fundraising team to help us secure the income our organisation needs to drive our work forward.

OCD Action exists because it takes 7 years on average for people affected by OCD to get the treatment that they need. OCD is debilitating, isolating and destroys lives, but it is treatable. Sadly the wait for treatment, for too many is too long. We are working, with the OCD Community, for a time, when OCD is well understood and everyone gets the treatment and support they need when they need it. Until that day arrives, we are committed to ensuring everyone affected by OCD has access to high quality support, information and guidance.

As Senior Trust and Foundations Officer you will support the delivery of our vision by growing our portfolio of Trusts and Foundations, crafting exceptionally high quality and persuasive applications for three, four and five figure bids and managing all successful and existing grants.  

We are a small but highly effective team at OCD Action, if you join us you will work closely with our service delivery team and have the opportunity to see the impact of your work. We are looking for someone who is passionate about improving outcomes for people affected by OCD and can channel this into ambitious, creative and persuasive grant applications. This role requires someone who enjoys working with people and is adept at building networks and maintaining effective relationships. This role may be particularly suited to someone who has supported with the development of Trust applications in a larger organisation and is looking to develop their skills or to work with increased flexibility.

We aim to make working for OCD Action, work for you. We have a range of benefits including: 25 days annual leave plus 8 statutory bank holidays (pro rata for part-time roles) ensuring fair entitlement for all working patterns. Flexible working and blended home / office working is welcome, you can agree your hours, office/home pattern with your manager as long as all commitments, responsibilities and meetings are covered. We are committed to equality, diversity, and inclusion, we are actively building a team that fully reflects and best supports the OCD community. 

If you think this is the opportunity for you, please complete the application form attached. We look forward to hearing from you.

Senior Philanthropy Officer – Job Advert

Contract: Permanent

Salary: £37,221.19 to £41,740.90

Closing Date: 13th April

First interviews to be held: w/c 20th April

Centrepoint, the UK’s leading youth homelessness charity, is looking for a Senior Philanthropy Officer to join our Philanthropy team based in London or Manchester.

Centrepoint operates a hybrid working model. The requirement is a minimum of 50% of your working week to be worked in the office. For most full-time colleagues, this means attending the office for five days over a two-week period (e.g., two days one week and three days the next). For colleagues on different contracts (including part-time or compressed contracts) this will be adjusted accordingly.

About Centrepoint

Centrepoint exists to help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. We provide homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037, and together with our partners we support over 16,000 young people each year.

High Value Giving is an area of income growth for Centrepoint, with the Philanthropy team forming part of the Relationship Fundraising Department. The Senior Philanthropy Officer role plays a crucial part within the Philanthropy team, as the team look to build upon their recent successes and income trajectory.

Developing donor relationships, producing important cultivation resources and contributing to the creation of a robust donor pipeline will form key responsibilities for this role. This is an amazing time to be joining the team, as we embark on delivering our new strategy and exploring new philanthropic trends.

About You

The Senior Philanthropy Officer will report into the Philanthropy Manager. This role will steward its own major donor portfolio, managing gifts between £5,000 and £100,000, and project manage an element of the team strategy to help achieve the Philanthropy income target.

The post holder with work closely with other teams, particularly the mid-value team, within fundraising and the organisation more widely, to maximise income for Centrepoint.

This role offers a fantastic opportunity to develop skills and experience in major donor fundraising, while being part of an energetic and passionate team. This role would suit an established relationship fundraiser seeking their next high value giving opportunity.

What you’ll be doing

As Senior Philanthropy Officer, you will play a key role in growing high-value income by developing relationships with major donors and building a strong pipeline of future supporters.

You will manage your own portfolio of major donors while also contributing to the wider philanthropy strategy.

Your responsibilities will include:

• Managing and stewarding a portfolio of major donors, developing tailored engagement and communication plans
• Growing income from existing donors and cultivating new major donor prospects
• Leading the Mid Value to Major Donor pathway, identifying and developing high-potential donors
• Project managing key elements of the philanthropy strategy to drive income growth
• Working with teams across the organisation to identify funding needs and develop compelling cases for support
• Producing major donor appeals, reports, newsletters and updates
• Maintaining accurate donor records and reporting on the CRM system
• Managing administrative and financial processes relating to donor income
• Representing the organisation at donor meetings, events and service visits
• Keeping up to date with philanthropy trends and sector developments
• Supporting wider fundraising events and activities

What we’d be looking for from you…

The ideal candidate will have:

• Proven experience in relationship fundraising, philanthropy, or relationship management
• Experience managing donor or client portfolios
• Strong project management and organisational skills
• The ability to write engaging communications for a high value audience
• Confidence building relationships with high-net-worth individuals
• Experience working collaboratively across teams
• A proactive, creative and results-focused approach to fundraising
• A strong commitment to the organisation’s values and mission.

Why join Centrepoint?

In return, you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:

• 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
• Healthcare cash plan (Covers the costs of a wide range of medical treatment including dental, optical, complementary and alternative therapies).
• Private medical insurance
• Income protection
• Employer pension contributions of 5%
• Access to Cycle 2 Work loan scheme
• An interest-free travel loan

At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.

We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.

Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.

Don’t miss out on this fantastic opportunity to join our team as Senior Philanthropy Manager click ‘Apply’ now!

The role

We are seeking an experienced and values-driven Chief Operating Officer to support our non-clinical operations.

Reporting to the Chief Executive, you will:

• Lead governance, compliance and risk management
• Ensure adherence to all regulatory and statutory requirements
• Drive operational performance, efficiency and continuous improvement
• Support delivery of strategic objectives and organisational growth
• Lead business continuity and organisational resilience planning
• Act as Data Protection Officer
• Work closely with Trustees, NHS partners and external stakeholders

This is a key senior leadership role, critical to ensuring safe, effective and sustainable service delivery.

About you

You will bring:

• Significant senior leadership experience in an operational role
• Strong expertise in governance, compliance and risk management
• Experience within a regulated environment (e.g. charity, healthcare, public sector)
• Strong strategic thinking with the ability to deliver operationally
• Excellent communication and stakeholder engagement skills

Why join us?

• A supportive, values-led organisation
• The opportunity to make a meaningful difference every day
• Generous annual leave (plus birthday off)
• Pension, EAP and life assurance
• Free on-site parking

Safeguarding & inclusion

We are committed to safeguarding and promoting the welfare of children and young people. All roles are subject to safer recruitment checks, including an enhanced DBS where appropriate.

We welcome applications from underrepresented groups and are committed to building a diverse and inclusive workforce.

Tender is a nationwide charity harnessing the power of drama and the arts to educate children, young people and adults about healthy relationships. Our innovative, interactive approach empowers children, young people and adults with the skills and knowledge to recognise unhealthy relationships, nurture healthy ones, and seek support if they need help.

The Finance & Operations Officer plays a central role in ensuring the smooth financial and operational running of Tender, supporting the organisation’s ability to deliver its mission effectively. The role spans core finance functions—including payroll, payments, reconciliations, budgeting support and financial reporting—ensuring that Tender maintains robust financial controls and compliance across all statutory and regulatory requirements. It also involves close collaboration with suppliers, funders, auditors and internal teams to support the Finance Director in producing financial plans, forecasts, annual accounts and audit preparation.

Alongside finance, the post holder is responsible for managing key operational areas including HR administration, ICT coordination, office management, and internal communication processes. This includes overseeing recruitment and onboarding processes, maintaining HR policies and procedures, ensuring effective cross-team collaboration, managing external service providers, and maintaining an efficient administrative and operational environment. The role requires someone who can work autonomously, use sound judgement, implement effective processes, and ensure alignment of systems across the organisation.

A successful Finance & Operations Officer will also contribute to organisational development by ensuring that policies, procedures and workflows are up to date, compliant and reflect best practice. With responsibilities that touch every part of the charity, the post holder acts as a vital hub for coordination, problem‑solving and continuous improvement, helping Tender maintain a high‑functioning, values‑driven working environment.

To be successful in this role, in the first 6 months you will have:

• Established reliable financial processes by ensuring accurate and timely payroll, payment cycles, reconciliations and financial reporting, maintaining full compliance with Tender’s financial controls and statutory requirements.
• Strengthened core operational systems by updating and consolidating HR, ICT, office management and policy frameworks, ensuring staff understand and follow consistent organisational processes.
• Improved cross‑team coordination by streamlining internal communications and embedding efficient administrative workflows, enabling smoother collaboration across finance, HR and operational functions.

Please refer to the full job description and person specification in the full recruitment pack for further details.

Job Title: Estate Officer, East Anglia

Duration: Permanent

Hours: 36 hours per week

Salary: £31,024 per annum, plus pension and benefits

Location: Homebased within East Anglia or the East of England

 Overall job purpose

The Estate Officer will ensure the delivery of the regional maintenance programme, comprising routine, periodic, planned and urgent works, and the delivery of time limited maintenance consultancy and estate management projects. Working alongside the Conservation Projects Manager, the post holder will ensure regional estate compliance with CCT policies.

The post holder will be the main contact for all maintenance related matters and will maintain the property management records for the estate, develop volunteer projects and training on maintenance reporting and conservation cleaning and will assist with fundraising.

We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.

If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

The closing date for receipt of applications is 8am on Monday 27th April 2026.

The interviews will take place in London on Thursday 7th May 2026. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

Please note: As part of our recruitment process, we undertake candidate psychometric testing, you will receive an email following your application submission asking you to complete a series of activities.

All successful applicants will be subject to a basic DBS, credit check, references and right to work checks.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

We are seeking to appoint a Compliance Officer for an immediate start. Reporting to the school's in-house Legal Advisor, you will ensure the school operates in full compliance with all statutory, regulatory, and internal policy requirements, promoting a culture of compliance across all areas of school activity.

This role is initially offered on a one-year fixed-term contract working term-time, plus INSET days and a further three weeks during the school holidays (38 weeks). The role also has part-time support provided by the Compliance Administrator.

Salary circa £63,000 per annum, depending on experience. This is based on a full-time equivalent annual salary of £75,000.

We will be shortlisting and interviewing as applications come in, so early applications are advised. Please note that we may appoint before the closing date.

To apply and find out more about the school and our attractive staff benefits package, please visit our dedicated recruitment page via the 'Apply' button.

Closing date: 9.00am on Tuesday, 21 April 2026.

Interviews: Monday, 27 April 2026.

Diversity – The School is fully committed to the principles of equal opportunity, diversity and inclusion. We have an established and representative staff Equality and Diversity Board to help drive forward positive change. A further Equality and Diversity Committee has recently been formed from our student population.

We are committed to attracting and retaining the very best staff, ensuring that our staff body reflects the diversity of our students and local community. Acknowledging a lack of ethnic diversity within our Support staff community, we particularly encourage applications from Black, Asian and Minority Ethnic candidates for this role. All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however, the School may employ positive action where diverse candidates can demonstrate their ability to perform the role equally well.

The School is committed to safeguarding and promoting the welfare of children and young people. All posts are subject to an enhanced DBS, online checks and receipt of two satisfactory references.

The Kensington + Chelsea Foundation is an independent local charity which was founded in 2008 to tackle the key inequalities in our community. While our borough is often associated with wealth and affluence, it also has areas of severe deprivation. Nearly one third of children in K+C are eligible for Free School Meals, life expectancy between residents from different wards varies by nearly two decades, and in-work poverty has increased by 46% since 2020.

Our vision is of a borough where all residents have the opportunity to live happy, healthy, fulfilled lives. To achieve this vision, we identify and fund impactful local projects which improve the lives and life chances of our most vulnerable and disadvantaged residents. Alongside this longer-term work, we also play a key role in responding to emergencies in our community, such as the tragedy at Grenfell Tower and the Covid-19 pandemic. The K+C Foundation is now in an exciting phase of growth, and we want to increase our profile, our income and, most importantly, our impact.

The Community Engagement + Grants Officer plays a key role in our grants team which is  responsible for all aspects of our grantmaking, as well as actively building long-lasting relationships with the local voluntary sector and wider community. The grants team members are our experts in local needs and in the effectiveness of our charity partners in responding to them. In recent years, we have adopted a participatory approach for distributing our larger funds, which means decisions around funding are delegated to panels of local residents who have lived experience of the issues we are trying to tackle. 

The Community Engagement + Grants Officer supports the Senior Grant Manager with the delivery of all of our larger grant rounds, as well as managing our small grants programme and donor-led grants. It is a busy and varied role, with opportunities to develop your skills and experience in a small and supportive team. 

Job Title: Estate Officer, West

Duration: Permanent

Hours: 36 hours per week

Salary: £31,024 per annum, plus pension and benefits

Location: Homebased within the South West of England

 Overall job purpose

The Estate Officer will ensure the delivery of the regional maintenance programme, comprising routine, periodic, planned and urgent works, and the delivery of time limited maintenance consultancy and estate management projects. Working alongside the Conservation Projects Manager, the post holder will ensure regional estate compliance with CCT policies.

The post holder will be the main contact for all maintenance related matters and will maintain the property management records for the estate, develop volunteer projects and training on maintenance reporting and conservation cleaning and will assist with fundraising.

We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.

If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

The closing date for receipt of applications is 8am on Monday 27th April 2026.

The interviews will take place in Bristol on Friday 8th May 2026. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

Please note: As part of our recruitment process, we undertake candidate psychometric testing, you will receive an email following your application submission asking you to complete a series of activities.

All successful applicants will be subject to a basic DBS, credit check, references and right to work checks.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

User Support Officer

We are seeking a detail-focused User Support Officer to deliver high-quality support across digital public services in a fully remote, flexible role.

Position: User Support Officer
Salary: £28,000 to £30,000 FTE (pro rata)
Location: Remote, UK-based
Hours: Part time, 20 hours per week (4 hours per day)
Contract: Permanent
Closing Date: Sunday 3 May 2026
Interviews: Mid May via video

About the role

mySociety is a purpose-driven charity using digital tools to strengthen democracy and transparency. This role sits at the heart of user experience across key public-facing platforms.

You will manage a varied caseload of enquiries, ensuring users receive timely, clear and effective support while identifying and handling sensitive or high-risk cases appropriately.

Key responsibilities include:

· Managing incoming enquiries across services including FixMyStreet, TheyWorkForYou, WhatDoTheyKnow and WriteToThem

· Triaging, prioritising and responding to user queries efficiently

· Identifying and escalating high-risk, safeguarding or data protection issues

· Providing clear guidance to users, including those in complex or difficult situations

· Maintaining accurate records and ensuring enquiries are followed through to resolution

· Identifying trends or recurring issues to support service improvements

· Updating help content, guidance and internal documentation

· Working collaboratively with technical and programme teams

About you

You will be an organised and proactive individual with strong judgement and the ability to manage a high volume of enquiries.

You will have:

· Experience providing user support within digital or information-heavy environments

· Ability to recognise and manage sensitive or high-risk cases

· Knowledge of data protection principles in a support or case-handling setting

· Excellent written communication skills with a clear and empathetic approach

· Experience managing multiple enquiries and meeting deadlines

· Strong organisational skills and attention to detail

· Confidence working remotely within a collaborative team

Desirable:

· Experience using helpdesk systems such as Zendesk or Freshdesk

· Experience supporting digital platforms or public-facing services

· Experience contributing to user guidance or knowledge bases

· Interest in civic technology or public interest services

About mySociety

mySociety is a purpose-driven charity that builds digital tools to help people engage in democracy, improve transparency and strengthen communities. They are a fully remote organisation with a collaborative, supportive culture and regular in-person team meetups.

Other roles you may have experience of could include; User Support Officer, Customer Support Officer, Case Officer, Caseworker, Information Officer, Customer Experience Advisor, Complaints Officer, Service Support Officer, Public Services Advisor, Community Support Officer.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.