Living levels volunteering coordinator jobs

The Head of Public Fundraising is a new role at Coeliac UK leading the charity’s public fundraising function. The role focusses on driving sustainable growth across individual giving, community fundraising, events, lottery, raffle, digital fundraising and merchandise. This role is responsible for delivering Coeliac UK’s 5-year fundraising strategy to maximise return-on-investment, grow long term supporter value, and contribute to the charity’s mission. 

The Head of Public Fundraising will embed and deliver comprehensive fundraising strategies, growing Coeliac UK’s supporter base and income, building up new and under-developed income streams and communicating effectively with their audiences to expand their reach, and encourage financial and non-financial support to deliver the organisations mission.

Who are we looking for?

Key to the success of this role is a strong understanding of individual giving fundraising. This role blends the strategic oversight and leadership of a Head of role across multiple income streams, with the hands-on expertise of an IG fundraiser. Experience across other income streams and areas of fundraising delivery would be a huge benefit as the role leads community fundraising and events, will take on digital fundraising - currently led by the Chief Engagement Officer, as well as manage the data and supporter care functions, but experience in individual giving is essential as Coeliac UK has defined that as an area of priority income. To progress to a screening call with THINK Recruitment, your CV must demonstrate evidence of delivering individual giving income in a UK charity environment. 

The successful candidate for this role will be someone who has already operated at a senior level within a charity such as at Senior Manager level, or Head of in a specific income stream.

Hybrid working

The role has a hybrid expectation of a minimum of a day a week in the High Wycombe office (HP11 2QW) to build relationships and provide support to the fundraising team, and there will be flexibility required for other in person meetings and events. However, Coeliac UK are keen to secure the very best candidate, if the hybrid expectation presents challenge for you but you otherwise meet the requirements of the role, please do get in touch with THINK to discuss. 

Application notes 

Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.

To progress your application, please contact THINK Recruitment to organise an informal screening call. Please note, we cannot shortlist candidates who have not had a screening call so please allow enough time to have a call before the closing date.  You will be provided with information on how to complete your full application on the call. 

If you need assistance with downloading the pack or any reasonable adjustments to ensure you can engage with the selection process, please contact THINK Recruitment and our team will support you.

Closing date for expressions of interest: Midday Friday 21st August

Closing date for full applications: Midnight Sunday 23rd August

Help create a place where people feel welcome.

At Likewise, we believe that places matter.

Every day our Community Hub is used by clients, community members, volunteers, students, partners and staff. People come here for support, community activities, therapy, learning, work, a cup of tea or simply to spend time with others. The way the Hub feels and functions has a real impact on people's experience. 

We're looking for someone to take ownership of the spaces, systems and practical coordination that help everything work well.

This role combines facilities, operations, coordination and community in a way that's quite unusual. You'll look after the day-to-day running of our building, support the wider organisation, coordinate room hire, oversee health and safety, improve systems and help create an environment where people feel welcome and colleagues have what they need to do their best work.

You'll probably enjoy this role if you like creating order, improving how things work and taking ownership. You're someone who notices what needs attention, whether that's a space, a process or a practical problem, and enjoys sorting it out. You get satisfaction from helping things run well and from creating places where people enjoy being.

Likewise is a community-centred mental health charity based in Camden. We believe people thrive through meaningful relationships, supportive communities and opportunities to contribute. We're also trying to build a different kind of organisation—one that values trust, autonomy, learning and shared responsibility. People here are encouraged to think for themselves, contribute ideas and take ownership of their work. 

This role would suit someone with experience of coordinating an office, community space, workplace or similar environment who enjoys balancing practical organisation with working alongside people. If that sounds like you, we'd love to hear from you.

People and Culture Co-ordinator

Post Reference PR138 

Hours: 28 hours per week

Salary: SCP20 £32,597 to SCP22 £33,699 (Actual £26,078 to £26,959)

Contract: Permanent

Location: Carers Leeds supports hybrid working arrangements, in the Carers Leeds office, community locations, and from home.

Closing date: 11.59pm on 6 September  

Interview date: 18 September

Vision

Our vision at Carers Leeds is that all unpaid carers in our city are recognised, valued and supported to live a fulfilling life.

Mission

Carers Leeds wants to improve the lives of unpaid carers across the city. We provide information, advice and support to unpaid adult and parent carers in Leeds. We aim to influence others to act and create positive change for unpaid carers.

What is an unpaid carer?

An unpaid carer is someone who provides help and support to a family member, friend or neighbour who couldn’t manage without their help. This could be due to illness, disability, mental health problems or substance misuse.

What we do

Established in 1996, Carers Leeds is a charity which provides information, advice and support to unpaid adult and parent carers across our city. We have a Support Line, carers support groups, one to one support and support in hospitals. Some of our services are open to all carers and some are targeted at specific groups of carers. Our services are provided to communities throughout Leeds. We work in partnership with others to deliver our service and to influence them to act to benefit unpaid carers.

Brief Role Description: 

Reporting to our CEO, and working closely with managers across Carers Leeds, the People and Culture Co-ordinator will be responsible for ensuring delivery and continuous improvement of high-quality people policies, procedures and systems.

Carers Leeds is committed to being an equitable, diverse and inclusive employer and to maintaining a strong focus on workforce wellbeing. The People and Culture Co-ordinator will play a key role in designing and delivering projects and initiatives which contribute to these commitments.

Key Duties and Responsibilities:

· Lead and continuously improve core people policies, procedures and systems, including our Breath HR system and payroll

· Co-ordinate recruitment and onboarding to help us recruit and retain a diverse and engaged workforce

· Design and deliver projects that underpin a high-support, high-performance culture with a strong focus on equity, diversity and inclusion and wellbeing

· Maintain accurate records, ensure compliance and produce quarterly reports on workforce KPIs

This post is subject to a satisfactory a DBS check

Excellentterms and conditions including: 

· 25 days annual leave plus bank holidays (pro rata for part-time) 

· Flexitime

· Hybrid working (part home/part office based)

Please submit online applications only. (No Agencies or CVs thanks)

Carers Leeds celebrates diversity and strives to be an equal, diverse, and inclusive organisation. We welcome applications from all sections of the community. Groups currently under-represented in our workforce are from ethnic minorities, people with disabilities, younger and older workers, men, and transgender people.

Carers Leeds is a Limited Company Registered No. 3242065
Registered Charity No. 1058706

We are seeking a warm, creative leader for our vibrant creative wellbeing hub in Templars Square. In this hands-on, community-facing role, you will co-design inclusive arts activities that boost mental health, support our wonderful volunteers, and foster deep community connection. No two days are the same! Experience in community arts coordination and safeguarding essential. We warmly welcome applications from underrepresented communities. 

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We  provide excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. 

The Deputy Fitness Centre Manager is a role that is largely based on site (80:20 split) and the post holder will work a minimum of 14 hours per week at front of house, leading delivery. Shift patterns and start times will be dependent on the needs of the business. This will mean occasions when late, early and weekend work will be required. Shift location will vary between our sites. Provided staffing needs are met, the role holder will be able to work from home one day per week

The Deputy Fitness Centre Manager is responsible for the operational management of TeamUCLGyms, ensuring all members have an excellent user experience across all sites. They have oversight of operational procedures, ensuring best practice and adherence to health and safety standards. They will lead from the front, ensuring fitness programming, exercise classes and personal training are of an exceptional standard. We pride ourselves on our inclusivity, and our ability to cater to all experience level and this role will help create an environment that is welcoming for all our site users.

Help build a community where everyone belongs.

Join the Renewal Programme as our Community Hub Connector and help create a welcoming, inclusive space where local people can connect, access support and thrive. You'll build trusted relationships with residents, community organisations and faith groups, helping people overcome barriers and become active participants in their community.

You will have a strong understanding of the challenges affecting refugees, asylum seekers and people experiencing homelessness, together with the ability to coordinate day-to-day activities, work collaboratively with volunteers and partners, and contribute positively to the charity's ongoing development.

One morning you might be meeting with a local mosque to develop a new partnership. That afternoon you could be welcoming someone who has recently arrived in the UK, introducing them to activities at the Hub and connecting them with the support they need. No two days are the same—but every day is about helping people feel they belong.

Based at our RenewALL Hub in East Ham, you'll coordinate activities, lead community outreach, support volunteers and work alongside statutory, voluntary and community organisations to create opportunities that improve people's wellbeing and strengthen local communities.

This is a varied and rewarding role for someone who enjoys working directly with people, building partnerships and making a tangible difference. You'll support residents facing a range of challenges, including migration, loneliness, disability, digital exclusion and social isolation, ensuring everyone can access opportunities and services in a way that works for them.

This role is funded by the Mercers' Company, and you will contribute towards delivering the agreed outcomes and objectives of the grant.

You'll join a friendly, supportive team within the Renewal Programme, a respected Newham charity that has been serving local communities for more than 50 years. We are committed to creating an inclusive workplace where everyone feels valued, respected and able to thrive. In return, we offer ongoing training and development, an Employee Assistance Programme, generous annual leave and the opportunity to be part of an organisation making a genuine difference every day.

If you're passionate about community development and creating opportunities for people facing disadvantage, we'd love to hear from you.

Contract: Full Time (35 hours per week), Permanent​

​

Hours: 35 hours per week​

​

Location: Manchester​

​

Starting salary:  £34,220 per annum​​

​

Closing date: 16.08.2026​

​

Expected date of interviews: w/c 31.08.2026​

​

Job ref: VA795​

 ​

We have an exciting opportunity for a welfare advisor based within our Legal Advice and Welfare Services (LAWS) team. ​​

​

About the role​

​

Do you want to use your extensive welfare benefits and/or asylum support experience to help torture survivors realise their welfare rights and entitlements? ​

​

​

Freedom from Torture is a human rights organisation that provides rehabilitation to survivors of torture. We are looking for someone who shares our passion for human rights to join our team in Manchester. ​

​

The Welfare Advisor works within the holistic rehabilitation model of Freedom from Torture and provides welfare advice and advocacy to our clients, forming part of a multi-disciplinary team. You will receive, process and manage welfare referrals, and act as a point of contact on welfare issues primarily for the Manchester centre, and to a smaller degree, the​​ Scotland Centre.

​

This role requires careful and sensitive delivery of complex welfare information and advice, often to very vulnerable clients. You must have in- depth knowledge of the welfare rights and benefits available to asylum seekers and/or refugees. This may include completing Section 4 applications, or appealing negative benefits decisions on health or vulnerability grounds. ​

​

About you​

​

The ideal candidate for the role will have the following:​

​

​Experience of working within a similar role providing advocacy on a range of welfare issues to include housing, welfare benefits and Asylum Support

​

​Extensive experience of working within the benefits system, including the application, assessment and appeals procedures

​

​Experience working with refugees and asylum seekers and an understanding of the needs of this group and the associated support services and mechanisms available

​

​Experience of liaising with external agencies and government bodies to ensure that service users are given access to their available welfare rights and entitlements.​​

​

At interview you will need to demonstrate your ability to identify welfare needs and provide appropriate advice and recommendations. You will be given a case study to work through and you will be asked to share your analysis and plan with us. ​

​

In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution).​

​

Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality. ​

​

Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £34,220 - £39,696.​

​

To view the Job Description and Person Specification, please kindly see the attached file.​

​

Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position.​

​

Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.​

​

We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.​

​

Freedom from Torture is committed to its responsibilities under safeguarding and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory DBS disclosure, as well as a need for full employment history and up to date employment references.​

​

Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.​

​

We reserve the right to close the vacancy early if we receive a high volume of applications.​

​

No agencies please.

The arts for mental health – peer support delivered creatively

Sound Minds is a user-led charity transforming lives through music, film and art. We are a thriving community bound together by creativity and a shared belief in mutual learning and peer support.

Main purposes of the job:

Sound Minds is recruiting a Head of Operations to join our team in Wandsworth.

The Head of Operations is a member of the senior leadership team at Sound Minds and leads the management and day-to-day operations of a vibrant community premises.

Sound Minds is in a period of review and consolidation, following growth of its programmes and having secured Arts Council England National Portfolio Organisation status. The Head of Operations will further develop and implement robust systems to support this growth and the charity’s future aims.

The role leads on all operational, health and safety, premises, IT, systems, human resources, evaluation, and reporting activity. The Head of Operations manages the delivery of Sound Minds’ Peer Support service and will act as Deputy Designated Safeguarding Lead. They deputise for the CEO as required.

They will assist the CEO on maintaining key relationships with external stakeholders and external communications.

Sound Minds is a creative place, and the Head of Operations will need a passion for organisation and administration.

Salary: £42,833 per annum(pro rata) & 3% contribution to pension

Hours: 28 hours per week

This fixed term contract ends on 16th June 2030 and is renewable depending on funding.

Strong IT skills are essential for this role. You will be required to have a DBS (criminal records check) and satisfactory written references before starting.

The full job description and application pack are available from Sound Minds’ website.

Closing date: 10:00am, Monday 7th September 2026

First interviews: Friday 18th September 2026

START are recruiting for an Operations Manager.

Job Title: Operations Manager
Location: Salford
Employer: START
Hours: 4 Days per week (28 hours) worked across Monday to Friday, specific work pattern to be agreed, with flexibility required)
Salary Band: £33,860 - £40,000 FTE (£27,088 - £32,000 per annum actual for 28 hours per week)
Contract Type: Permanent
Pension: 5% employer contribution
Annual Leave: 30 days plus statutory holidays (pro rata for part-time staff)

About Us

START is a Salford based mental health charity, of over 30 years, that uses creativity, connection and recovery interventions to help improve people's lives.

Job Overview

We are looking for an experienced, proactive and highly organised Operations Manager to join our Senior Leadership Team. This is an exciting opportunity to play a pivotal role in shaping the future of START by ensuring the organisation operates safely, efficiently and in line with best practice.

Core Responsibilities

As Operations Manager, you will oversee the day-to-day operational management of the charity, leading on health and safety, facilities management, information governance, H.R, organisational policies and procedures, and the continuous improvement of our operational systems. You will also manage operational staff, lead key organisational projects and work collaboratively with colleagues, trustees, partners and external contractors to support the delivery of our strategic objectives.

This varied and rewarding role requires a confident leader with excellent organisational, communication and problem-solving skills, who can manage multiple priorities while maintaining high standards of compliance and service delivery. You will be passionate about creating efficient systems, fostering a positive working environment and ensuring the organisation remains compliant with relevant legislation and best practice.

Additional Information

If you are an experienced operational leader who thrives on driving improvement, building strong relationships and supporting an organisation that makes a real difference in people's lives, we'd love to hear from you.

Closing date for receiving applications will be Tuesday 18th August 2026 at 12 noon.

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

START are committed to equality of opportunity, to eliminating discrimination and to creating an inclusive working environment for all. With this in mind, we welcome applications irrespective of age, disability, race, religion and belief, gender identity, sex or sexual orientation

No agencies please.

We are looking for a Finance Manager to be responsible for the smooth running of all aspects of the financial management of a small but ambitious charity.

The purpose of this post is to:

· Provide sound financial advice to the Chief Executiveof Cir cles South East, Board of Trustees and Managers

· Provide a high quality and effective financial management service to the charity

· Prepare, develop and analyse management accounting information

· Ensure compliance with all relevant financial statutory and regulatory matters

Engagement Officer

These are exciting times for the charity, and we have an excellent opportunity for a highly proactive and professional team player with outstanding interpersonal skills to join the dedicated Public Affairs, Advocacy and Campaigns team, as an Engagement Officer

Position: Engagement Officer

Location: Devon/Hybrid, onsite attendance 2-3 days per quarter (fully remote/home working and flexible working patterns considered)

Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday

Salary: £34,010 annum

Contract: Permanent

Closing Date: Sunday 16 August 2026. Please note this role may close earlier than advertised so apply as soon as possible.

About the Role

As Engagement Officer, you will be responsible for identifying and maintaining meaningful relationships with global stakeholders, including governmental, non-governmental and educational institutions. We are tackling the greatest threats working donkeys face locally and around the world, from the donkey skin trade to challenges working animals face in disasters. By coordinating engagement around sustainable development, wildlife crime, One Health and One Welfare agendas, you will enable the cohesion within the member groups that the Sanctuary are currently part of, and inspire new ways of working.

Your principal duties and responsibilities will include:

• Building strong internal and external partnerships with global stakeholders, including governmental and non-governmental organisations to grow existing and build new relationships. 
• Assisting in the coordination of coalition and alliance engagement opportunities globally, and leading on agreed coalition/alliance priorities such as meeting with partners and planning international events. 
• Creating supporting materials and reports for stakeholders that advance the influencing agenda. 
• Engaging with and supporting team processes around strategic planning for external events and activities. 
• Managing the team horizon scanning, supporting timely and strategic engagement with relevant opportunities, events and stakeholder processes. 
• Overseeing and collaborating with other team members to ensure key accreditations and reporting processes to support our access at institutional level are maintained.

About You

We are looking for someone who has excellent communication skills and is able to flex communication style depending on the audience and the message being delivered.

You will also have:

• A proven record of organising events for international audiences.
• High level analytical skills combined with the ability to draft strategic responses.
• Strong organisation and coordination skills with the ability to multi-task and work with a number of conflicting demands and multiple deadlines.
• Previous experience of delivering positive stakeholder engagement activities;
• A good understanding of the challenges and opportunities when ensuring integration between internal departments and external partners.
• An understanding of animal welfare and/or international development with evidence of working on these topics.

Benefits include:

• Competitive pension.
• 31 days holiday (including Bank holidays), rising to 34 will each full year of service.
• Wellbeing team.Recorded Pilates and Yoga classes.
• Long service awards.
• Healthshield plan
• Free parking.
• Life assurance.
• Subsidised restaurant and shop.

About the Organisation

Join one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.

The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.

You may also have experience in areas such as Engagement, Impact and Engagement, Advocacy, Engagement Officer, Impact and Engagement Officer, Advocacy Officer, Engagement Coordinator.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

About us:

Princess Alice Hospice is a charity supporting people in life, death and grief. We’re dedicated to working closely with individuals, communities and organisations in the London Boroughs of Kingston and Richmond and large parts of Surrey, to ensure more people receive the support they need.

About the role:

We are looking for an experienced Bereavement Counsellor, with an interest in spirituality, to provide high-quality clinical assessments and individual bereavement support for adults needing to access our Bereavement Service.

This key role will play a significant part in enabling us to deliver our commitment to holistic, person-centered care and develop our Bereavement Service.

About You:

You will be a qualified counsellor, with a strong understanding of the theories of bereavement and significant loss, insight into human development and at least two years’ post-qualification experience.

Skilled in conducting clinical assessments and providing culturally sensitive, empathic, non-judgmental, bereavement counselling for adults (in-person and via electronic media), your calm, professional approach will complement your excellent interpersonal skills.

If you’re a compassionate, empathetic person, who shares our values, and are looking for a new role in a supportive and inclusive environment, we would love to hear from you!

As well as a variety of training options, such as the opportunity to undertake an apprenticeship programme if desired, we offer a range of interesting benefits, which include:

• 27 days’ annual leave plus recognised public holidays - rising to 29 days after 5 years’ service and 33 days after 10 years’ service (pro rata for part time) 
• educational and professional development opportunities (we have an on-site Education Team)
• clinical supervision (regular and we ensure its protected time) 
• an annual development day - protected time for you and your learning 
• subsidised meals at our on-site restaurant  
• Employee Assistance Programme 
• access to the Blue Light Card discount scheme 
• Access to a Group Personal Pension Plan (provided by Scottish Widows) plus we also offer an Auto-enrolment pension with NEST. If you have been a member of the NHS Pension Scheme, you may be able to continue your contributions to that scheme during your time at Princess Alice Hospice.
• wellbeing care - we provide a programme of activities, opportunities, and guidance to inspire and support our employees to live a healthy life, at home and at work. 

At Princess Alice Hospice we are passionate about creating an inclusive workplace that values diversity. We are fully committed to equality of opportunity and warmly welcome applications from individuals of all backgrounds, cultures, and lived experiences. We value the unique perspectives each person brings and strive to create a workplace where everyone feels respected and supported. We are an organisation where you can be you.

We are signed up to the Disability Confident scheme and we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. 

Please visit the Join our Team section on our website for tips and guidance on how to complete your application form, and what to expect when interviewing with us. 

Please visit our Privacy Notices section to understand and be aware of how we use the data you provide to us.

All of our vacancies except from retail are subject to a relevant DBS check.

About NCT
NCT is a charity with a clear mission: to support people as they become parents, through pregnancy, birth, and early parenthood.

With a 65-year history of transformative change, we are a vibrant community of volunteers, practitioners, peer supporters, members and advocates. We are the largest parenting charity in the country and over the decades we’ve supported millions of people on their unique journey into parenthood. 

While many know us for our antenatal classes, we also do much more. We campaign on issues that matter to parents, provide infant feeding support, and run thousands of free community events and activities led by our amazing volunteers. We also support families facing challenges like social isolation, feeding difficulties, and poor mental health. We offer support in communities, in hospitals and online. 

About the role
Join our passionate team and contribute to the meaningful work that transforms the lives of parents and families. Your role will include:

• Provide line management and support to direct line reports and leadership for the project. 
• Develop and maintain a strong understanding of Hackney’s parent demographics and local support services, enabling effective signposting for marginalised communities.
• Build strong partnerships with local VCOs and stakeholders to engage underrepresented communities, working collaboratively to support meaningful co-production.
• Create and lead welcoming parent focus groups that amplify local voices and help shape the project to be inclusive, accessible, and responsive to families’ needs.
• Data collection and reporting appropriate to the project for monthly/quarterly review with commissioners.

About you
You will be a compassionate, collaborative leader, committed to supporting parents and strengthening communities. You will provide effective line management and project leadership, creating inclusive, supportive environments where teams can thrive. 
Build a strong understanding of the diverse families in Hackney, taking an empathetic and proactive approach to engaging parents—particularly those whose voices are less often heard. Developing trusted relationships with local organisations and services, helping families access the support they need. Champion listening and co-creation, shaping accessible programmes through meaningful parent engagement, including focus groups. You will confidently use data to track progress, share learning, and demonstrate impact.
Above all, you will be driven to ensure every parent feels supported, connected, and heard.

Our Benefits – What we offer you
We value our team and offer fantastic benefits to support your well-being and professional growth: 

• 30 days annual leave (excluding Bank Holidays)
• Pension matched up to 5%
• Flexible working options to suit your lifestyle
• Employee Assistance Programme, including 24/7 GP access, personalised counselling, legal advice and more
• Cycle to work scheme to support sustainable commuting
• Life Assurance for peace of mind
• Free eye test for all staff, with further discounts
• Blue Light discount card
   

Context of role:

Key responsibilities:

Support Service:

1. Event Coordination and Delivery

1.1: Coordinate and deliver regular community engagement activities, including; coffee mornings and

support events.

1.2: Organise and facilitate regular wellbeing and social activities, such as; walks or group sessions.

1.3: Represent the organisation at regional events, including supporting fundraising and CYP teams

when required.

1.4: Co-lead on bookings and coordination of Ty Uchaf, our respite house.

2. Awareness, Training and Engagement

2.1: Lead on regional awareness training delivery for non-emergency services and community-based

organisations.

2.2: Deliver additional 2wish training programmes as required, including Children & Young People

(CYP) and Bereavement in workplace support training.

2.3: Lead awareness and advocacy activities with local ‘support champions’, including professionals

within non-emergency services.

3. Partnership and Network Development

3.1: Actively engage with local bereavement networks through attendance at meetings, hosting

information stands and building strong professional relationships across the region.

3.2: Develop and maintain effective links with community partners to expand reach and awareness of

services.

4. Volunteer Support

4.1: Act as a key local contact for volunteers.

4.2: Support the recruitment, training and retention of volunteers in collaboration with the wider

team.

5. Administration, Monitoring and Reporting

5.1: Maintain and take ownership of relevant systems and spreadsheets, including those used for:

52: Event planning and delivery

5.3: Marketing and communications

5.4: Contact and engagement tracking

5.5: Professional and family engagement records

5.6: Accurately record interactions with stakeholders, including; families, professionals, champions

and referral partners.

5.7: Monitor and manage posts/content on Facebook family accounts.

6. Quality Assurance and Improvement

6.1: Support quality audits and contribute to continuous improvement processes.

6.2: Collect and review feedback from events and training sessions to inform future development.

2.0 General:

1.1: To be responsible for organising own work agenda, time management and administration

1.2: To keep clear and up to date records on database of activities with families and any ensuing

action

1.3: To promote the on-going work and continued support that 2wish can offer

1.4: To work as part of a team providing support to suddenly bereaved families

1.5: To work alongside support team and maintain a seamless approach to service delivery

1.6: To maintain a high degree of confidentiality in accordance with the charity’s policies

1.7: To show respect and sensitivity for the cultural and religious beliefs of families

1.8: To undertake learning opportunities and seek them out for the team

1.9: To adhere to all company policies and procedures including Safeguarding, Confidentiality,

Health and Safety and Lone Working; and to be proactive in implementing new safe working

practices as appropriate

1.10: To attend weekend and evening community events in support of the charity as necessary

1.11: Participate as and when required in team meetings and one-to-one meetings, and

undertake, as appropriate, courses/training/other developmental activities, which is relevant to

the role

1.12: To contribute to the evaluation and monitoring processes to ensure effectiveness of

services and activities provided

1.13: Contribute on the social media platforms maintained by 2wish

It is the nature of the work that tasks and responsibilities are in many circumstances

unpredictable and varied. All employees are therefore expected to work in a flexible way and

tasks, which are not specifically covered in their job description may have to be undertaken.

This role is subject to a DBS check.