Manager jobs
About The Advocacy Project
We help people speak up and make decisions about their health, wellbeing and social care. We’re here to make sure people who are vulnerable because of their circumstance can understand their rights, make effective choices about their lives and voice their concerns.
Some of the ways we do this include:
- advocacy services that make sure people can express their wishes when decisions are being made about their care or wellbeing
- user involvement projects that help organisations improve what they offer by listening to people who use their services
- local Healthwatch services, which act as health and social care champions for the areas they serve and give people a direct channel to share their feedback
- Accessible communication - we specialise in producing easy read documents designed to help organisations communicate with people with learning disabilities.
Our services are independent, confidential, and free to those receiving them. Together, our teams are standing up for essential rights and supporting people to have a say on the issues that matter to them.
About the role
The Senior Advocate (Practice Lead) provides organisation-wide advocacy practice leadership while maintaining a complex advocacy caseload when required. The postholder manages the operational delivery of the Spot Purchase Advocacy Service and Paid for Advocacy service and provides expert case consultation to all advocates, supports safeguarding practice, allocates spot purchase referrals, mentors advocates, delivers training and contributes to the continuous development and quality assurance of advocacy practice across the organisation. Working under the direction of the Head of Service Delivery, the postholder supports service development, raises awareness of advocacy services and deputises for aspects of the safeguarding lead role when required.
Key responsibilities
Practice Leadership
- Provide expert case-related advice and guidance to advocates across all advocacy services.
- Act as the first point of contact for complex advocacy practice queries.
- Support quality assurance through case audits, reflective discussions and feedback.
- Identify learning needs and contribute to improving advocacy practice across services.
- Support advocacy managers with practice-related issues.
Spot Purchase Service
- Manage the day-to-day operational delivery of the Spot Purchase Advocacy Service.
- Support the Customer Advisors with referral allocation, operational queries and monitoring.
- Allocate referrals appropriately according to advocate skills, availability and contractual requirements.
- Monitor referral progression, maintain spreadsheets and ensure contractual timescales are met.
- Support invoice checking and performance reporting.
- Help develop and expand the Spot Purchase Advocacy Service alongside the Head of Service Delivery.
Paid for Advocacy service
- Maintain online appointment diary for enquires.
- Undertake initial triage conversations.
- Provide advocacy as required.
- Manage end to end process.
- Report monthly on activity.
- Support with marketing of service as required.
Advocacy Casework
- Maintain a reduced but complex advocacy caseload across statutory and non-statutory advocacy services if/when required.
- Provide urgent advocacy cover where operationally required.
- Work across multiple advocacy services according to organisational need.
- Support zero-hours advocates and new staff through mentoring and shadowing.
Safeguarding
- Provide safeguarding advice and guidance to staff.
- Deputise for the Designated Safeguarding Lead during periods of absence.
- Support safeguarding decision-making and promote best practice.
- Training & Awareness
- Deliver induction, refresher training and practice workshops.
- Support awareness raising and promotional activity for advocacy services.
- î Contribute to presentations for professionals and stakeholders.
General
- Develop effective relationships with commissioners, professionals and partner organisations.
- Undertake projects delegated by the Head of Service Delivery.
- Participate in meetings, service development and organisational initiatives.
- Comply with all organisational policies and procedures.
- Carry out other projects and tasks as needed
Person Specification
Essential
- Independent Advocacy Qualification in at least one statutory advocacy discipline (e.g. Care Act Advocacy, IMCA or IMHA).
- Significant experience working as an advocate.
- Excellent knowledge of advocacy legislation including the Care Act 2014, Mental Capacity Act 2005, Mental Health Act 1983, Human Rights Act and safeguarding adults.
- Experience supporting or mentoring advocates with casework.
- Experience managing complex advocacy cases.
Strong understanding of safeguarding procedures and ability to deputise for the Designated Safeguarding Lead.
- Excellent organisational, leadership and prioritisation skills.
- Excellent written and verbal communication skills.
- Excellent IT skills including Microsoft Excel and case management systems.
- Ability to manage spreadsheets, referral allocation and operational monitoring.
- Ability to work independently and across multiple advocacy services.
- Willingness to undertake advocacy casework when required.
Desirable
- Qualifications in multiple advocacy disciplines (e.g. Care Act, IMCA, IMHA, RPR).
- Experience in delivery training.
- Experience promoting or marketing advocacy services.
- Experience supporting service development and quality improvement.
- Knowledge of commissioning and contract monitoring.
Personal Attributes
- Professional and approachable.
- Supportive and collaborative.
- Solution-focused with excellent attention to detail.
- Creative and proactive.
- Committed to high-quality advocacy and continuous improvement.
Benefits of working for us
We’re committed to providing an empowering, flexible and supportive working environment for all our staff.
Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan.
All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.
We are a Disability Confident and Mindful Employer.
We help people speak up and make decisions about their health, wellbeing and social care.



The client requests no contact from agencies or media sales.
Lead safeguarding. Shape culture. Enable safer churches.
The Diocese of London is seeking an exceptional safeguarding leader to serve as our first Director of Safeguarding.
This is a pivotal leadership role at the heart of the Church of England’s largest and most diverse diocese, driving a culture that is preventative, accountable, transparent and focused on learning and improvement.
The successful candidate will provide strategic leadership for safeguarding across the Diocese, oversee governance and assurance, lead a skilled safeguarding team, and champion the voices of victims and survivors.
We are looking for a credible and experienced professional with significant safeguarding expertise, strong professional judgement, and a passion for enabling safer churches.
Join us in shaping the future of safeguarding in London. We would be delighted to hear from you.
The postholder will have an enhanced DBS check.
The closing date for applications is Sunday, 20 September at 5pm. The selection day will take place in-person on Thursday, 22 October.
Please refer to the Candidate Information pack for the full details of the Role, Responsibilities and Person Specification.
For every Londoner to encounter the love of God in Christ



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Outreach Worker
Location: Hatfield / Hybrid Working (minimum 3 days office-based, including core days Tuesday and Wednesday)
Salary: £33,095 per annum
Hours: 37 hours per week
Contract: Permanent
Closing Date: 8th September 2026
Make a difference to young people's lives
Herts Young Homeless (hyh) is looking for a passionate and experienced Senior Outreach Worker to help establish and develop an exciting new outreach service.
This is a fantastic opportunity for someone who is motivated by making a real impact and wants to work directly with young people who are at risk of homelessness. As a Senior Outreach Worker, you will play a key role in delivering support, building relationships, and helping young people access the services and opportunities they need to achieve positive outcomes.
Working as part of our Frontline Services team, you will help shape a new service from the ground up while ensuring young people receive high-quality, person-centred support.
About you
We are looking for someone who:
- Has experience of supporting young people, vulnerable individuals, or those facing housing-related challenges.
- Can build trusting and professional relationships with a wide range of people.
- Is confident working independently and managing a varied caseload.
- Has excellent communication and organisational skills.
- Takes a strengths-based and person-centred approach to support.
- Is committed to inclusion, equality, and empowering young people to achieve their goals.
Most importantly, we are looking for someone who shares our values and believes that every young person deserves a safe place to live and the opportunity to thrive.
Why join hyh?
At hyh, we are committed to creating an inclusive workplace where everyone feels valued, respected, and able to be themselves. We welcome applications from people of all backgrounds, communities, identities, and experiences.
We value our people and want you to feel supported and appreciated. We offer:
- A collaborative, knowledgeable and supportive team environment
- 25 days annual leave plus bank holidays (rising to 28 with service)
- An extra day off to celebrate your birthday 🎉
- Holiday purchase scheme and hybrid working opportunities
- Mileage reimbursement for work-related travel
- Pension scheme and Group Life Insurance
- BHSF Health Cash Plan and Employee Assistance Programme
- Blue Light Card discounts
- Company sick pay (subject to eligibility)
- Ongoing training and development, including secondments
- Long service awards, refer-a-friend scheme and monthly staff rewards
Diversity and Inclusion
We welcome applications from people of all backgrounds, experiences, and communities.
We particularly encourage applications from candidates who are currently underrepresented within the charity sector, including people from ethnic minority backgrounds, disabled people, LGBTQ+ individuals, and those with relevant lived experience.
If you require any adjustments during the recruitment process, please let us know. We are committed to creating an accessible and inclusive recruitment experience for everyone.
Safeguarding
hyh is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. This role requires an Enhanced DBS check and is exempt from the Rehabilitation of Offenders Act 1974.
Apply now
Join us in helping young people build brighter futures and prevent homelessness before it happens. Visit our website and click the apply here link.
Please upload a covering letter and CV outlining your relevant skills and experience as well as why you want to apply for the role.
Breaking the cycle of youth homelessness through education, advice and support for young people and their families

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Save the Children UK is looking for an individual with experience in award finance, donor reporting and financial compliance to join us as our Awards Finance Analyst where you will work across finance, award management and programme teams to ensure strong financial control, donor confidence and the integrity of award financial data that supports life-changing work for children.
This is a 14-month maternity cover contract to start in early November and a brilliant opportunity for someone looking for a varied role in a dedicated team. Apply now to join us!
About us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the role
As Awards Finance Analyst, you will play a vital role in ensuring the integrity of award data, timely donor audit financial compliance, and donor confidence. Reporting to the Awards Finance Manager and working alongside 2 other Awards Finance Analysts, you'll be supporting the management of around 400 active awards, ensuring accurate financial reporting, robust reconciliations and compliance with donor and audit requirements.
This is a varied role that combines award management knowledge with strong financial analysis and controls. You will work closely with finance, award management and programme colleagues, supporting donor audits, validating donor reports, tracking award income and debt, and helping drive process improvements and automation across the Awards Finance function.
This 14-month fixed-term contract is an excellent opportunity for someone who enjoys working with complex financial data, building strong relationships and ensuring the highest standards of financial stewardship.
In this role, you will:
- Deliver timely and accurate award-level financial reconciliations, reporting validations and financial closeout activities across a large portfolio of awards.
- Support donor audits by coordinating financial information, gathering supporting documentation and ensuring compliance with donor requirements and SCUK policies.
- Monitor and report on award income, debt and financial performance, identifying and escalating risks, discrepancies and anomalies where appropriate.
- Provide expert advice and training to non-finance colleagues on award financial compliance, reporting requirements and systems usage.
- Contribute to continuous improvement initiatives, helping to streamline processes and increase automation across award finance operations.
- Maintain high-quality financial data and robust financial controls, safeguarding donor confidence and supporting effective programme delivery.
About you
To be successful, it is important that you have:
- Experience in award finance, grant finance or award management, with a strong understanding of donor-funded programmes and financial compliance requirements.
- Experience preparing, reviewing and reconciling donor financial reports, with exposure to donor audits highly desirable.
- Strong financial administration and reconciliation skills, with excellent attention to detail and the ability to work accurately under pressure.
- Advanced Excel and analytical skills, with the ability to interpret and reconcile data from multiple financial and funding systems.
- Excellent communication skills, with the confidence to explain financial information clearly to non-finance colleagues and build effective working relationships.
- Experience working within the charity, international development or INGO sector would be advantageous.
- Commitment to Save the Children's vision, mission and values.
What we offer you
We promote flexibility, inclusion, collaboration, and wellbeing both at work and beyond, and offer a wide range of benefits designed to reward your hard work and inspire you to help improve the lives of children every day.
Some of the benefits you can expect include:
- Generous Annual Leave – Starting at 27 days per year (pro rata for part-time employees) increasing with service up to 32 days, plus public holidays and our annual 'Save the Children Day'.
- Family Leave – Up to 39 weeks of maternity/adoption pay (including up to 21 weeks full pay) and paternity/adoption leave of 10 weeks full pay (plus statutory entitlement).
- Special Leave – Up to 10 days paid leave per year (pro rata) for urgent or exceptional personal circumstances, without using annual leave.
- Volunteer Leave – Up to 3 days paid leave per year to support volunteering and give back.
- Pension & Life Assurance – Helping you plan for the future with up to 7% employer pension contributions.
- Employee Discounts – Access thousands of deals across groceries, retail, tech, travel, fitness, and more.
- Health & Wellbeing Support – Including access to a 24/7 Virtual GP and Employee Assistance Programme and Counselling, eye care support, and seasonal flu vaccinations.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Location & Ways of Working:
The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact.
This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce, and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where structural inequality is actively addressed, and all employees have a sense of belonging and feel that they can thrive.
We encourage applications from people of all backgrounds, and are especially interested in hearing from people with diverse and intersecting identities such as lived experience of poverty, people of faith, people of colour, people with disabilities, with experience of migration and/or refugee status, care-experienced people, the LGBTQIA+ community and individuals with experience living in diverse families.
We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. We know that different voices working together will enable us to do our work better, improving the lives of children around the world.
Closing Date: 13 September 2026
We believe in a world where every child survives, learns, and is protected from harm.
The client requests no contact from agencies or media sales.
Reports to: Community Support Manager
Contract: Full-time
Role Purpose
As Community Support Lead: Grantmaking, you will provide the day-to-day administrative and operational support that enables HOST to deliver hosted grantmaking activities accurately, safely, and efficiently for our hosted partners.
You will be line managed by the Community Support Manager and work closely with the Partnerships Manager: Grantmakers to deliver Hosted Grantmaking. Your primary focus will be grantmaking administration: due diligence coordination, grant agreement support, process tracking, records management, and audit-ready documentation.
You will also provide secondary cover for general Community Support activity, including onboarding administration, payment or invoice queries, routine partner communications, and escalation. Relationship ownership and strategic funder or partner management will sit with the Community Support Manager, Partnerships Manager: Grantmakers, and relevant senior colleagues.
Core Responsibilities
1. Hosted Grantmaking Administration and Process Tracking
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Maintain clear, accurate, and up-to-date grantmaking records across ClickUp, Zendesk, CRM systems, shared folders, and relevant internal trackers.
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Track hosted grantmaking processes from initial request through due diligence, agreement preparation, approval, disbursement, and reporting.
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Monitor deadlines, dependencies, missing information, and next steps, following up promptly and clearly.
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Support the Community Support Manager and Partnerships Manager: Grantmakers to maintain visibility of live grantmaking activity, bottlenecks, risks, and upcoming priorities.
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Keep grantmaking documentation organised, complete, and accessible to Finance, Legal, Partnerships, and Community Support colleagues.
2. Due Diligence Coordination and Documentation
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Administer due diligence processes for hosted grantmaking activities, ensuring required checks are initiated, tracked, and documented.
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Coordinate the collection of information and supporting documents from hosted partners, grantees, funders, or internal colleagues as directed.
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Maintain audit-ready due diligence records, ensuring forms, evidence, approvals, and risk notes are saved in the correct systems.
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Spot missing information, incomplete checks, or process delays and escalate promptly to the Community Support Manager, Partnerships Manager: Grantmakers, or relevant colleagues.
3. Grant Agreement and Grant Process Support
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Coordinate the administrative steps required to prepare, review, issue, sign, and store grant agreements and related documentation.
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Track agreement status, including drafts, internal reviews, approvals, signatures, amendments, and filing.
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Liaise with Legal, Finance, Partnerships, and Community Support colleagues to keep grant agreements moving through the agreed process.
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Flag inconsistencies, missing approvals, unusual terms, or unclear documentation for review by the Community Support Manager or Partnerships Manager: Grantmakers.
4. Payment, Disbursement and Finance Coordination Support
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Support the administrative coordination of grant disbursements, payment requests, invoice corrections, and related finance workflows.
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Check that payment-related documentation is complete before progressing requests to Finance.
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Track payment and disbursement status, following up on missing information or delays where appropriate.
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Respond to straightforward payment or invoice queries from hosted partners, escalating complex or sensitive issues as needed.
5. Community Support
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Provide flexible cover across general Community Support activities, including onboarding administration, system guidance, routine hosted partner queries, and follow-up actions.
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Support onboarding processes by preparing materials, updating records, tracking completion of onboarding tasks, and ensuring next steps are clear.
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Maintain accurate records of partner interactions, ensuring relevant issues, risks, and decisions are documented and shared with appropriate colleagues.
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Escalate relationship-sensitive, complex, or higher-risk matters to the Community Support Manager or relevant Partnerships lead.
6. Systems, SOPs and Process Improvement
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Support the creation, testing, and improvement of SOPs for hosted grantmaking, due diligence, grant agreements, onboarding, and payment-related workflows.
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Identify gaps, duplication, or unclear steps in grantmaking and Community Support processes, and suggest practical improvements.
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Keep internal checklists, templates, and guidance up to date so grantmaking processes are easier to follow and audit.
7. Risk Identification and Escalation
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Identify potential financial, operational, compliance, or reputational risks arising from hosted grantmaking administration or partner support activity.
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Escalate risks promptly to the Community Support Manager, Partnerships Manager: Grantmakers, Legal, Finance or Partnerships colleagues as appropriate.
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Maintain clear records of risks, decisions, approvals, and follow-up actions.
You Bring
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Experience in administration, operations, grants administration, programme support, community support, or client service.
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Strong organisational skills, with excellent attention to detail and confidence managing multiple tasks, deadlines, and trackers.
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A process-minded approach, with the ability to follow agreed steps carefully and spot where information, approvals, or documentation are missing.
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Clear written communication skills, with the ability to provide warm, accurate, and practical updates to partners and colleagues.
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Confidence using digital tools such as ClickUp, Zendesk, CRM systems, shared drives, spreadsheets, and cloud-based documents.
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An understanding of, or willingness to learn about, due diligence, compliance, grant agreements, and audit-ready record keeping.
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Good judgement about when to resolve straightforward issues independently and when to escalate complex, sensitive, or higher-risk matters.
Key Relationships
Internal: Community Support Manager, Partnerships Manager: Grantmakers, Partnerships Manager: Changemakers, Community Support Team, Finance Team, Legal Team.
External: Hosted partners, grantees, funders, fiscal sponsorship partners, service providers, and other stakeholders involved in hosted grantmaking and project hosting processes.
Performance Indicators
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Grantmaking records and trackers are accurate, current, and easy to use.
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Due diligence, agreement, approval, payment, and reporting steps are tracked and followed up on time.
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Missing information, delays, unusual terms, and risks are escalated promptly.
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Grant agreements and supporting documents are complete, correctly filed, and audit-ready.
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Routine hosted partner queries and CS cover tasks are handled clearly, warmly, and within agreed timeframes.
We believe in the power of people to do extraordinary things. Our mission is to host the world's change-makers, enabling climate and social action.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Our Team!
This is an exciting opportunity for an experienced community fundraiser to play a key role in developing and delivering inspiring fundraising products and campaigns that build strong supporter relationships and generate sustainable income for the Hospice.
St Luke’s Hospice – Caring for Harrow and Brent St Luke’s Hospice cares for people approaching the end of their life in Harrow and Brent. We aim to give the people we care for the best possible quality of life, each and every day. Supporting local people and their families is at the heart of what we do – focusing on what matters the most to them is at the centre of our care.
The care we give is free of charge, available to all, and respects the cultures, religions and beliefs in our richly diverse community. Our care is given with compassion and dignity and involves not just looking after the patient, but also includes supporting the people closest to them.
Our local community is a vital partner in our care, kindly supporting us through their donations and fundraising alongside the dedication of over 800 incredible volunteers who freely give us their time to support the best possible end of life care for local people.
The Role:
Reporting to the Community and Events Manager, you will lead on a portfolio of community fundraising activity, including ownership of the Hospice’s In Memory fundraising programme. You’ll create thoughtful, supporter focused journeys for people with a close personal connection to St Luke’s, ensuring every interaction is sensitive, engaging and impactful.
Working collaboratively across fundraising, communications and supporter care teams, you’ll help shape innovative campaigns, analyse performance and deliver exceptional supporter experiences that strengthen long-term engagement.
Key responsibilities include:
- Leading the planning, delivery and evaluation of community fundraising campaigns and products
- Managing and developing the In Memory fundraising programme
- Creating engaging supporter stewardship journeys
- Monitoring income, activity and performance data to inform future planning
- Working collaboratively across teams to deliver integrated fundraising activity
- Ensuring all fundraising activity complies with relevant regulations and best practice
To be successful, you will have:
- Experience delivering community fundraising campaigns or products
- Strong supporter stewardship experience, ideally including In Memory fundraising
- Excellent project management and communication skills
- Experience using CRM systems and analysing supporter data
- A collaborative approach and passion for delivering excellent supporter experiences
If you are a relationship-focused fundraiser looking to join a compassionate and values-led organisation making a real difference in the community, we’d love to hear from you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.
The Supporter Relations Team plays a pivotal role in building relationships with our supporters and assisting our fundraising team to raise vital funds that will support our mission to beat blood cancer within a generation.
This is an excellent opportunity for someone with great communication, organisation and interpersonal skills. The main purpose of this role is to deliver excellent customer service to our supporters through written and verbal communication, and ensure efficient administration of donations and maintaining accurate data on our CRM system.
The role of Supporter Relations Assistant would suit someone energetic, organised and confident at communicating. As the first point of contact for our supporters, you will be able to build a rapport with supporters over the telephone, have good written communication skills and be a quick learner. You will also have experience of using a CRM or database, which will be vital when processing donations and recording communications with supporters. The role is varied and fast paced and requires efficiency and accuracy, as well as teamwork.
There are some tasks within this role which must be completed in the office, and therefore you will be required to work within a hybrid team where your week will be split working from home and the office.
We research, we support, we care. Because it’s time to beat leukaemia, lymphoma, myeloma and all types of blood cancer.



The client requests no contact from agencies or media sales.
We need a Programme Director to lead a tri-borough initiative tackling serious youth violence across Kilburn, Queen's Park and surrounding communities.
This is a challenging and a rewarding role where you will be exercising your considerable judgement, diplomacy and practical project management skills.
Shared Ground is an innovative, co-funded project, seeking to work for the benefit of young people at risk of serious youth violence, with buy-in from stakeholders including Local Authority senior leads and Central government.
If you have a passion for the value and importance of community-based work in supporting positive futures for young people, why not help ensure that this ambitious programme thrives?
See the job description for more details.
YCF is a membership organisation, supporting 170+ Camden-based charities and CICs that offer services and support to children and young people.

Terrence Higgins Trust is looking for a qualified Financial Accountant to play a pivotal role in supporting the financial sustainability and reporting of the organisation. In this role, you will play a leading role on the statutory accounts, audit and cashflow management, while providing expert financial insight and support across the organisation. This is an opportunity to use your technical expertise in a role with real impact, helping to ensure our resources are managed effectively so we can continue delivering life-changing services and support.
We are seeking a collaborative and proactive accountant with strong financial reporting experience and excellent communication skills. You will work closely with colleagues across the charity, contributing to strategic planning and decision-making.
We welcome applications from candidates across the UK and are committed to flexible ways of working. However, our preference would be that you will be based from our offices in London, Brighton or Glasgow.
Terrence Higgins Trust was set up in 1982 following the death of its namesake, Terry Higgins, the first named person to die of an AIDS-related illness in the UK. As an organisation we are working toward ambitious goals: (1) to end the onward transmission of HIV in the UK by 2030; (2) provide support for people living with HIV; and (3) fight HIV-related stigma.
An ambitious organisation
Since 1982, we’ve acted boldly and passionately to meet the challenges of this ever-changing epidemic .We are working to end HIV transmission in the UK by 2030, support people to live with HIV and fight HIV-related stigma. It’s a critical moment – for the first time our goals are within reach. We are working together with our beneficiaries and partners to make the end of HIV transmission a reality.
A collaborative organisation
As the UK’s leading HIV charity, we are looking to take new, innovative steps to drive forward our ambition but we can achieve none of our goals alone. We do this through a strong team approach internally and working with partners externally. This might be others in the HIV or sexual health space, or organisations with very different expertise, cultural competencies or reach.
A people organisation
Terrence Higgins Trust is its people – our service users are central to our organisation and the services we provide are informed by their lives, voice and experience. Our talented staff create innovative and engaging programmes, many of whom are also living with HIV. We know that equity, diversity and inclusion are critical to the work we do. We are striving to be an anti-racist, anti-sexist, more inclusive organisation and are committed to having a workforce with people from different backgrounds.
The client requests no contact from agencies or media sales.
About the role
We are excited to be recruiting a University Events Officer to join The Scholars Programme team.
This role will be central in ensuring that we consistently deliver exceptional programme events for students across the UK by working closely with our university partners.
The University Events Officer will help ensure that online, in-school and on-campus events are designed and delivered to a high standard, and provide a rich, sector-leading experience to students aged 9-17. The University Events Officer will confidently build and maintain event planning relationships with a wide range of university stakeholders. They will work directly with colleagues in the Scholars Programme team and collaborate closely with other teams in the
charity, leading on a number of internal processes.
They will be up to date with the widening access and participation agenda and familiar with the challenges and opportunities facing the UK higher education sector.
The role requires a highly organised and detail-oriented professional who will champion the charity’s values, support the whole team, and proactively find ways to improve what we do.
This role will involve some travel across the UK to support the planning and delivery of events at our different university partners.
While this role can be based at either our Leeds or London office, some travel will be required (mainly to London) for events and to attend in-person meetings.
About you
The role will best suit someone who:
- Has experience of managing events, digitally and in person
- Has knowledge of the Higher Education sector in the UK, in particular the access and participation agendas
- Has experience working with or within Higher Education institutions to deliver widening participation activities
- Has experience managing multiple stakeholder relationships
- Has demonstrable session design and delivery skills, including for pupils and adults, and is confident using digital systems for event delivery
- Is capable of adapting quickly to new systems and interfaces
- Has excellent knowledge and confidence using Office 365 applications and different IT platforms including CRM systems
- Essential – adheres to information security policies included in the charity’s ISO 27001 manual and complete information security training
- Has a demonstrable passion for furthering The Brilliant Club’s mission
We support less advantaged students to access the most competitive universities and succeed when they get there.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a growth-focused role for someone who enjoys creating systems, solving problems and using data to drive results. You'll own the fundraising CRM (Access ThankQ), leading the development of supporter journeys, marketing automation, data insight and digital processes that help us attract, retain and engage supporters more effectively.
Working across Fundraising and MarComms, you'll help create a culture where data, technology and supporter insight underpin everything we do.
Key Responsibilities
Build and Scale Our CRM & Supporter Experience
- Own and develop the fundraising CRM strategy and roadmap.
- Design and implement automated supporter journeys and segmented communications.
- Use data and insight to improve supporter acquisition, engagement and retention.
- Identify opportunities to streamline processes and improve the supporter experience.
Drive Digital Growth
- Deliver targeted CRM and email marketing activity.
- Develop reports and dashboards that provide actionable insight.
- Ensure fundraising data is accurate, accessible and used effectively across the team.
- Optimise digital giving platforms and supporter touchpoints.
Enable the Department
- Train and support colleagues to make better use of CRM, automation and data.
- Champion self-service, digital adoption and continuous improvement.
- Lead relationships with key suppliers including Access, Dotdigital and Woods Valldata.
Governance and Operations
- Act as the fundraising team's lead for GDPR and data protection.
- Ensure compliant management of supporter data and fundraising operations.
- Oversee efficient processes for donations, Gift Aid and supporter fulfilment.
Person Specification
Essential
- Strong experience of CRM strategy, marketing automation and supporter/customer journeys.
- Excellent understanding of data, segmentation and performance reporting.
- Experience managing CRM systems and digital platforms.
- Strong stakeholder management and influencing skills.
- Commercially minded, proactive and comfortable working in a fast-paced environment.
- Understanding of GDPR and data governance.
Desirable
- Experience of Access ThankQ.
- Experience in fundraising, membership or supporter-led organisations.
- Experience optimising online donation and payment platforms.
- More efficient fundraising operations and supporter processes.
This role is ideal for someone who wants to take ownership, build capability, and use technology, data and creativity to help grow one of the UK's most iconic charities.
This is a fixed term contract for 18 months
Candidates may use AI-assisted tools when preparing their application. However, applications should accurately represent the candidate's own experience, qualifications, and abilities. We encourage applicants to ensure their responses are authentic and written in their own words.
To provide Army veterans with the support and comradeship they need in recognition of their service to the Nation and to safeguard their historic home


The client requests no contact from agencies or media sales.
The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
IRC UK
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK – approximately 220 colleagues – works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees across the UK.
In Europe, the IRC currently operates in the UK, Germany, Sweden, Belgium, Switzerland, Italy, Greece and Poland.
PURPOSE OF THE ROLE
The People and Culture (P&C) Director works in a highly matrixed environment with staff from several functions across the global organisation. The postholder manages the HR team in IRC UK and is accountable for effective HR service delivery, HR compliance and continuous improvement within the scope of the People & Culture department, localising the IRC’s global people strategy. This position plays a pivotal role in fostering a positive, inclusive and high-performing workplace culture that aligns with IRC’s values, through exceptional communication skills.
The role jointly reports into the UK Executive Director and Regional Director, P&C Europe – with additional reporting accountabilities to the UK Board’s People and Culture Committee. Working within global frameworks set by Global People & Culture, the role localises the implementation of People & Culture priorities and drives UK-specific change initiatives within IRC UK’s culture and regulatory environment.
As a member of the UK Senior Management Team (SMT), the role is jointly accountable for the delivery of IRC UK’s Strategic Plan, and has responsibility for the effective delivery of P&C priorities. The Director has a keen focus on building leadership competencies and organisational effectiveness.
Success in this role requires the ability to build strong relationships, influence decisions, and navigate multiple stakeholder perspectives to deliver effective people solutions within a matrix environment where accountability is shared.
KEY RESPONSIBILITIES
1. P&C Leadership (Advisory, Implementation, and Partnering) (25%)
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As a member of the UK Senior Management Team, assume collective accountability for the effective delivery of IRC UK’s Strategic Plan.
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Serve as an advisor and thought partner to the Executive Director and fellow SMT members on the UK application of IRC’s Global P&C strategy, and lead on strengthening IRC UK’s kind, inclusive and high-performing organisational culture.
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Support talent dialogues, performance conversations, and career development planning for IRC UK staff, embedding a culture of continuous learning.
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Partner with peers on workforce planning — including managing workforce adjustments such as staff reductions or scale-up, and organisational design work — in partnership with senior management, the Regional Director P&C Europe, and Global P&C Partners, ensuring compliance with local and global policy while minimising risk and supporting affected staff.
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Translate data and metrics into actionable items in line with IRC UK’s strategy.
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Lead, supervise, and develop the UK P&C team, accountable for team quality and effectiveness and for building a skilled, motivated team ready to advance.
2. Manage HR Service Delivery and Core Operations (~40%)
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Manage end-to-end HR service delivery across the employee lifecycle; recruitment, onboarding, contracts, payroll coordination, benefits, performance and leave management, offboarding, and HR information systems, maintaining high-quality, context-specific P&C practices aligned with organisational standards.
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Provide leadership on UK employment law and regulation to the UK HR team, ensuring the HR team supports supervisors of UK staff in the management of their teams in a supportive and compliant way.
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Provide high quality HR partnership to the Refugee, Asylum and Integration (RAI) UK Director and team to support programme needs and donor requirements.
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Advise supervisors on appropriate disciplinary actions, coordinating with Global Employee Relations and Legal on complex or escalated disciplinary proceedings, to ensure fairness and compliance with employment law.
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Responsible for P&C reporting for the UK Board of Trustees and People & Culture Committee, and for the annual production of IRC UK's Gender Pay Gap and Ethnicity Pay Gap reports, in line with IRC's global P&C reporting standards and applicable UK statutory requirements.
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Support any organisational restructure requirements, including active management of any necessary staff consultation and resulting redundancy processes, by providing expert guidance to management and affected staff throughout the process.
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Track UK P&C objectives set by Global P&C and contribute HR input - organisational structure, position scoping, staffing analysis - to proposal design and grant review processes.
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Lead the delivery of regular staff engagement surveys, analysing data and proposing leadership actions in response.
3. Workplace Culture (~15%)
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Promote employee experience, engagement, and inclusion, and oversee the integration of IRC's Values (the ‘IRC Way’), People Manager Standards, and Employee Success Factors across the employee lifecycle.
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Implement safeguarding standards set by the global Safeguarding function across hiring and onboarding, and ensure the IRC Way and reporting channels are visible in all IRC UK locations.
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Serve as a local advocate for Employee Wellbeing, Employee Engagement, and Safeguarding priorities set by global functions, and role model safe, inclusive, and caring leadership standards.
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Operate and promote collaboration in a highly matrixed environment where several units intersect and work together to reach joint decisions.
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Accountable for the effective delivery of specific P&C-owned elements of IRC UK's Gender, Equality, Diversity and Inclusion (GEDI) Strategy and Action Plan, as well as assuming joint accountability for the full GEDI Strategy and Action Plan as a key member of IRC UK SMT.
4. Trade Union Relationship (~20%)
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Working with the UK Executive Director, maintain the relationship with UK Trade Union (Unite) representatives, and negotiate and consult via the quarterly Joint Negotiating Committee (JNC), driving progress on policy and annual salary review negotiations.
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Develop and manage union engagement and communication plans that support open, honest, and productive dialogue across the office.
KEY WORKING RELATIONSHIPS
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Direct reporting line to UK Executive Director; indirect reporting to Regional Director, P&C Europe
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UK Board and P&C Committee
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UK SMT, with particularly close collaboration with Director, Strategy and Delivery, Financial Controller, and RAI UK Director
PERSON SPECIFICATION
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CIPD qualified with significant HR leadership experience across the full P&C spectrum, including complex UK processes such as restructures, TUPE, and employee relations.**
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Strong interpersonal and analytical skills, with proven ability to operate effectively in a complex, global matrix organisation. Solution-oriented, positive, ‘can do’ attitude.
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Strong knowledge of UK employment law, with experience of advising and influencing senior leaders.**
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Experience of working with Trade Unions, including leading on consultations and negotiations.**
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People management experience.**
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High level of confidentiality, tact, service orientation, and intercultural communication skills.Ability to manage competing priorities and complex, multi-stakeholder projects independently, with willingness to take on significant responsibility.
The mission of the IRC is to help people whose lives and livelihoods are shattered by conflict and disaster.



JOB VACANCY – ACCT UK TRAINING DESIGNER – FULL TIME (40 hours per week)
Salary: £30,784.00
Closing Date: Sunday 6th September 2026 at 2359hrs
About This Job
This is an exciting training role in Army Cadet Headquarters responsible for development of courses and compliance by those undertaking training delivery.
We are looking for a person with skills in training design to bring their skills, enthusiasm, and personal credibility to the team.
This role is key to ensuring the Army Cadets can deliver excellent quality course materials and the training cycle is compliant with MOD and/or awarding body requirements.
This position is a permanent full-time post (40 hours per week) which will be home-based. However, some travel to Aldershot and London to attend meetings will be required.
Essential Skills
§ Qualifications in training or training support and design.
§ Direct experience of designing training for organisations.
§ Experience of working with partners, internally and externally.
§ Understand new technologies and promote innovation.
§ Ability to work on own initiative within an agreed framework of objectives.
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
You will enjoy being part of our small team who work very happily together. By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a covering letter that details how you meet the requirements of the job description along with a CV by Sunday 6th September 2026.
Interviews will be held week commencing Monday 14th September 2026.
We encourage you to make clear in your covering letter how you meet the person specification and highlight your key skills. We cannot make assumptions on your qualifications, skills, or experiences, so please be explicit in your application.
While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.
Please be advised that this position may close earlier than the stated deadline if a sufficient number of high-quality applications are received. To ensure your application is considered, we strongly recommend submitting it as soon as possible. Candidates will be notified of the next stage in the recruitment process if they are shortlisted.
Army Cadet Charitable Trust (ACCT) UK aims to give all young people the opportunity to develop and achieve through Army Cadets activities.



The client requests no contact from agencies or media sales.
We have an opportunity for a Supported Housing Officer - Extra Care to join our team in Bournemouth.
You'll be covering our two Extra Care Schemes in Andover and Bournemouth and will be based in either our Hurn or Blandford office.
This is a hybrid role where you'll be working from the Extra Care Schemes 3-4 days a week, with a mix of home and office for the other days.
The role
Our Supported Housing team provide a wide range of services, including temporary accommodation for adults, young people and families at risk of homelessness, Housing First tenancies, housing for adults and young people with disabilities or mental illness, those experiencing domestic abuse, extra care housing and individual properties for customers with identified support needs.
As a Supported Housing Officer - Extra Care you'll use your knowledge and skills to provide a comprehensive and effective tenancy and estate management function for customers in our Extra Care schemes.
It's an intensive and varied housing management role where you'll be dealing with a range of tasks including tenancy management, safeguarding and low level ASB concerns, property inspections and compliance activities, managing lettings and local authority teams. You will be working closely with our care providers based at each scheme.
As a Supported Housing Officer - Extra Care you will be the main point of contact for customers and will be providing advice and signposting. You'll also arrange and encourage engagement in activities, helping people to live independently, safely and confidently.
To be successful in this role you will have:
· Experience in a Housing or Housing related role
· An understanding of supporting vulnerable people
· Experience of working with internal and external partners
· Empathy and resilience
· The ability to be self-motivated and highly organised
· Excellent collaboration and communication skills
If this sounds like the right opportunity for you, we'd love to hear from you. Apply now!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The arts for mental health – peer support delivered creatively
Sound Minds is a user-led charity transforming lives through music, film and art. We are a thriving community bound together by creativity and a shared belief in mutual learning and peer support.
Main purposes of the job:
Sound Minds is recruiting a Head of Operations to join our team in Wandsworth.
The Head of Operations is a member of the senior leadership team at Sound Minds and leads the management and day-to-day operations of a vibrant community premises.
Sound Minds is in a period of review and consolidation, following growth of its programmes and having secured Arts Council England National Portfolio Organisation status. The Head of Operations will further develop and implement robust systems to support this growth and the charity’s future aims.
The role leads on all operational, health and safety, premises, IT, systems, human resources, evaluation, and reporting activity. The Head of Operations manages the delivery of Sound Minds’ Peer Support service and will act as Deputy Designated Safeguarding Lead. They deputise for the CEO as required.
They will assist the CEO on maintaining key relationships with external stakeholders and external communications.
Sound Minds is a creative place, and the Head of Operations will need a passion for organisation and administration.
Salary: £42,833 per annum(pro rata) & 3% contribution to pension
Hours: 28 hours per week
This fixed term contract ends on 16th June 2030 and is renewable depending on funding.
Strong IT skills are essential for this role. You will be required to have a DBS (criminal records check) and satisfactory written references before starting.
The full job description and application pack are available from Sound Minds’ website.
Closing date: 10:00am, Monday 7th September 2026
First interviews: Friday 18th September 2026
The client requests no contact from agencies or media sales.




