Marketing communications manager jobs
Fauna & Flora is seeking a well-organised team player to join the Institutional Funding team and support the delivery of Fauna & Flora’s institutional funding strategy in the fast-evolving external context. Other organisations may call this role Programme Funding Officer / Coordinator; Institutional Funding Officer; Business Development Officer.
Reporting to the Head of Institutional Funding, you will help the organisation keep abreast of the external landscape. This will include leading on researching in-country funding opportunities from institutional sources (such as Defra, FCDO, EU, AFD, climate and environment multilateral funds and multi-donor pooled funds) and producing/maintaining up-to-date briefs on priority donor strategies to support programme teams in both pre-positioning and submissions. You will work across the statutory funding portfolio, critiquing proposals, providing editing and formatting support, and ensuring that all documents produced for donors meet their criteria, as well as follow Fauna & Flora’s approval and submission procedures. In addition, there will be scope to manage smaller bid submissions, engaging directly with colleagues across our conservation programme teams.
Excellent relationship-management and communications skills are essential to the role. The ideal candidate has some experience working with institutional donors and is comfortable pivoting between ongoing research-based tasks and short-term, deadline driven tasks. We are looking for somebody with the ability to analyse complex information and present it in an accessible format, who also enjoys working in a dynamic environment where the ability to respond swiftly to changing organisational and team needs is paramount.
In return, the role offers the opportunity to work within a ground-breaking and entrepreneurial organisation, at the forefront of global conservation delivering over 80 projects in more than 40 countries. In addition, Fauna & Flora offers a generous pension contribution, attractive annual leave allowance and life insurance. Our offices are located in The David Attenborough Building in central Cambridge, just a few minutes’ walk from glorious historic buildings and museums, the picturesque River Cam, the central market and shopping centre, and a host of cafés and restaurants. Our current hybrid working policy offers partial remote working within the UK, the current minimum expectation for this role is one day per week in the office
Please visit our website and download the job application pack for further details on how to apply.
The closing date for applications is Sunday 29 March 2026. Interviews are likely to take place during 10-17 April – please indicate in your cover letter if you will not have any availability during this period.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Kensington
Contract: Temporary, ad hoc
Hours: 09:30 to 17:30 on required days in May and June
Salary: £15.64 per hour + holiday
Prospectus is delighted to be supporting our client in their search for a temporary Receptionist. This role supports a professional body who are in need to front of house support to cover vacancies and leave on set dates throughout May and June.
The required days are 5th May, 6th May, 15th June, 16th June, and 17th June. Please only apply if you are able to commit to all dates. There will also be opportunities to take access other roles through Prospectus at different organisations outside of these dates.
Responsibilities:
- Managing reception throughout opening hours, ensuring a warm welcome and support for visitor enquiries and requests
- Ensuring security procedures are followed, including issuing staff badges and encouraging their use
- Keeping both the internal and external reception area tidy and presentable at all times
- Supporting internal and external events, including stocking marketing materials and logging updates on the event database
- Booking and taking payments for meeting rooms, and for car park spaces
- Promptly answering general calls and providing support as necessary
- Leading on health and safety, including fire and first aid, including by providing safety inductions and ensuring supplies are stocked
- Arranging postal communications and liaising with couriers in a timely manager
Requirements:
- Recent experience in a similar role, ideally within the not-for-profit sector
- Excellent written and verbal communication ability, with unparalleled interpersonal skills
- Confidence using digital tools, including databases and Microsoft products
- Strong ability to work proactively and independently, but also dynamically in a team when needed
- High levels of organisation and attention to detail
Applications will be reviewed on a rolling basis so please apply ASAP by submitting your CV in Word format.
At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. If you have a disability and require reasonable adjustments to any part of the process, please reach out to us.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Working Well Trust
Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.
We are recruiting a full-time Employment Support Worker to join our supported employment team in the Royal Borough of Kingston upon Thames. This is a permanent position with funding secured until March 2027.
What you’ll be doing
If you were working with us, you would hold a varied caseload of clients with lived experience of mental health, autism and/or a learning disability. You would support clients to identify their employment goals, build confidence, prepare for work, and navigate any barriers they may face.
Your work would be entirely person-centred. You would support clients in line with their preferences and aspirations, helping them identify roles that match their strengths. A key part of the role involves approaching employers, explaining the value of our service, and working with them to identify suitable opportunities for clients. You would continue to support both clients and employers to help individuals sustain their employment.
You would work closely with referring teams, maintaining regular communication and ensuring a coordinated and client-led approach. You would also work to agreed targets while maintaining a high-quality, supportive service that reflects the principles of SEQF and the British Association of supported employment.
What you’ll need
Experience in employment support is not essential. We are looking for someone who brings:
-
A genuine desire to support people into meaningful employment.
-
Commitment to person-centred work and enthusiasm to learn the SEQF approach.
-
Confidence engaging with employers and promoting the benefits of our service.
-
Good organisation skills and the ability to manage a caseload effectively.
-
Beneficial (but not essential): experience working with people with learning disabilities or Autism.
We welcome applications from people with lived experience of mental health, either personally or through a close contact.
What we offer
-
30 days annual leave plus public holidays, pro rata (FTE)
-
Employer pension contribution of 6%
-
Supportive environment within a small, dedicated team
-
Meaningful, rewarding work supporting people into employment
Working Well Trust is an equal opportunities employer and Confident about Disabilities.
What’s next
Before applying, please note that we actively review all applications and only progress candidates who provide meaningful answers to the screening questions.
If you are ready to support people in Kingston to achieve their employment goals and build positive relationships with employers, click Apply to submit your CV and complete the screening questions.
Start your application today and join us in making a meaningful impact.
Please upload your CV and answer the screening questions, the cover letter is an optional addition. Please make sure you have highlighted in your application how you meet the person specification for this position.
The client requests no contact from agencies or media sales.
Project Planning and Delivery
Management of project plan for the delivery of agreed Black Rootz outcomes
based on the agreed business or funder objectives.
Support planning, resourcing and execution of learning experiences, community
engagements or other initiatives delivered through the programme.
Project Governance
Management of key risk and issues with escalation as appropriate
Manage programme team meetings and progress reports as required
Attendance at CWB Steering or other Ubele Forums as required
Maintain project folder, standards and templates
Project Finance Management
Budget tracking and monitoring (incl. reconciliation)
Provide approvals for budget postings / invoices
Manage programme purchases and revenue recognition as required
Liaison with central Finance as required
Resource Management
Management of core project resources to support the operations of the project
Manage onboarding and engagement of associate workforce
Data & Reporting
Managing processes for evaluation data collection
Manage configuration and update of data tables e.g. Airtable updates for sign
ups, addition of new events,
Manage or provide inputs for Project and Funder Reporting
Administration and Support
Provide additional administrative support for Community & Learning and Growing
teams as required
Engagement with internal marketing / communication teams to provide
promotional contents for newsletters and social media
Monitoring of Black Rootz Mailbox
Other
To attend and participate in internal and external meetings as required.
To attend relevant training to fulfil the requirements of the job.
To undertake other duties which may from time to time be required and which
are appropriate to the responsibilities of the post.
Person Specification
Experience
Having previously created/managed project plans and tracked and reported on
their progress
Demonstrable experience in the end to end project cycle
Having previously taken responsibility for governance and risk activities
Responsibility for a budget and a familiarity with budget processes, tracking,
approvals and invoicing, procurement and anti fraud activities
Onboarding new team members (staff or associates) and maintaining
engagement with them
Experienced in the gathering and reporting of monitoring and evaluation data
including using data tables for event management
Managing inputs for reporting
Previously having experience drafting content for newsletters, social media or
other external content.
Knowledge
Project cycles and project management tools
Governance requirements for funded projects
Finance management processes and anti fraud and bribery processes and
reporting
Data collection processes and GRPR requirements and reporting norms
Skills
Working within diverse groups, appreciating different experiences people bring to
the table
Ability to work quickly, with autonomy at times, and with a high attention to
detail.
Juggling a varied and fast paced workload
A delivery focused individual who supports others to do the same
AMMF is the UK’s only charity solely dedicated to raising awareness of and funding research into cholangiocarcinoma (bile duct cancer). The charity works closely throughout the UK with clinicians, healthcare professionals, researchers, policy makers, patients and their carers, as well as actively collaborating across Europe and globally.
The role of the Fundraising Support and Admin Officer is to deliver high quality, responsive fundraising support across all areas of fundraising, and to drive forward AMMF’s fundraising activities, strategy and relationship development with supporters and funding partners, including the development and use of social media, and Microsoft Office, to achieve this.
It is expected the Fundraising Support and Admin Officer will develop an understanding of AMMF’s aims and objectives and its policies and procedures.
Tasks and Responsibilities:
- Successfully co-ordinate and manage all fundraising activities – which include individual giving, digital fundraising, events, In Memory, legacy giving and online shop sales.
- Support all aspects of contact with AMMF’s supporters and fundraisers, via social media platforms, the discussion groups and forums, email, including e-shots, mail and telephone.
- Manage and maintain the fundraisers’ events diary.
- Develop, maintain and manage a comprehensive database of supporters and fundraisers using a CRM system.
- Manage and record all information relating to fundraisers’ activities, results and income, including recording Gift Aid.
- Record, reconcile and provide accurate financial information to the CEO and trustees as required.
- Identify and progress fundraising opportunities to generate sustainable income.
- Support the Head of Events and Campaigns with the delivery of fundraising campaigns, ensuring they are cost effective and maximise income.
- Support the development of a fundraising and communication strategy.
- Manage all aspects of the charity’s online shop.
- Attend external AMMF networking, partner and fundraising events when required.
- Attend the annual AMMF conference and fulfil duties as required.
- Produce ad hoc reports to support senior management team as and when required.
- Carry out projects and/or any ad hoc tasks as required by the CEO and Head of Events and Campaigns.
General:
- Effectively communicate internally and externally, providing a professional and courteous service at all times.
- Support team members, fundraisers, supporters and volunteers to be as effective as possible in their work for AMMF.
- To be prepared to work flexibly, when required, to best meet the needs of the charity.
- To participate in team meetings, training courses, events, and e-learning where required/appropriate.
- Ensure that all administration associated with this role is delivered promptly, with particular focus on database management and communication with fundraisers and supporters.
- Ensure all activities and actions comply with the General Data Protection Regulation (GDPR) and relevant charity Codes of Practice.
Person Specification:
Essential criteria
- Previous experience and understanding of working within the charity sector and, in particular, of fundraising using a range of techniques including social media, and knowledge of fundraising platforms such as Justgiving, Enthuse, Benevity, Charities Trust, Much Loved, CAF.
- Competent with Microsoft Office, in particular Word, Excel and PowerPoint, and with emailing services such as Mailchimp, virtual meeting platforms Teams and Zoom, and social media platforms, Facebook, X, LinkedIn, Instagram, Bluesky, and Hootsuite.
- Excellent organisational and time management skills.
- To be sensitive to the areas of work AMMF is involved in.
- Ability to motivate and enthuse colleagues, fundraisers and supporters.
- Willing and able to work outside usual office hours to support external events where, when and if required.
- Current driving license and access to /use of a vehicle (useful not essential).
- To possess or achieve a satisfactory Disclosure and Barring Service (DBS) check.
Benefits:
Annual leave: 31 days including Bank Holidays
Pension
On-site parking
Please note this is a full-time, office-based position (37.5 hours per week). Applications for a four day week will be considered (Monday, Tuesday, Thursday and Friday), with salary offered on a pro rata basis.
The client requests no contact from agencies or media sales.
Trust Fundraising Support Officer
Hours: Part-time 14 - 17.5 hours per week
Location: Hybrid working
Salary: £26,000 - £29,000 (Pro Rata)
Contract: Permanent
DBS: A basic check will be required
About Us
At Epilepsy Action, we are inclusive, ambitious, supportive, and committed to creating a world without limits for people with epilepsy.
As we achieve the goals in our 2024 – 2030 strategy, we are excited to welcome you to our passionate, supportive and committed team.
We understand the importance of a work life balance, and that's why we have a number of ways to support our people to achieve this. By operating a flexible and supportive approach, we empower people to work in a way that suits them that also meets the need of the charity.
If you are interested in building a career you can be proud of in an inclusive and ambitious organisation, we might have the role for you!
About the Role
We are currently seeking a Trust Fundraising Support Officer to join our growing fundraising team. 2025 was our best year yet for income and this role is pivotal in helping us to take the next step in further growing our income.
This new role will play a key part in delivering funding from Trusts, Foundations and other funders across the UK, supporting the Senior Trust Fundraising Officer to maximise our income. You will be responsible for making small-scale grant applications, and for growing our grants portfolio through identifying new funding opportunities.
There will be a range of projects to work on, providing vital support to ensure that we are increasing the number of warm funders who regularly support the charity.
Your key responsibilities will include:
- Build up a strong pipeline of prospective funders by researching trusts that align with Epilepsy Action’s vision and strategy
- Secure income from small-scale charitable trusts, foundations, and other grant makers to meet individual and team targets
- Ensure timely thanking, updates and reporting for all grants and donations from our rolling programme of applications
- Use data in the CRM to analyse trends and identify opportunities
At Epilepsy Action we recognise the power of collaboration and teamwork, so our team members with hybrid contracts can expect to work a minimum of 40% at our office in Leeds. On average this is 2 days a week, normally on Mondays and Thursdays, for full-time employees. The expectation to collaborate face-to-face is driven in part by your role and the activities you need to do which may vary from time to time, so you will need to work in a flexible way to help us create a world without limits for people with epilepsy.
About you?
We are looking for a dedicated fundraiser who has:
- Experience in using specialist fundraising research tools
- Proven communication, writing and editing skills
- Proven experience of securing donations, grant income or new business
- Familiarity with CRM systems and digital tools
- Organisational skills, is detail-oriented, and able to work to tight deadlines
Interested?
If you are interested in what you have read so far you can either submit your application via our online portal or alternatively if you still have some questions before applying you can contact us for a friendly informal chat.
Closing Date: 9am on Monday 23rd March 2026
Informal Chat: These will be arranged on an ongoing basis as applications are reviewed
Interviews: Thursday 2nd April 2026
Recruitment Process: We believe that having an informal chat before the formal interview process allows us and you to have an open and honest conversation about the role, our organisation culture and what attracted you to apply. This is why as part of this process we will be inviting people to a 30-minute online chat with a member of our team before inviting shortlisted candidates to a formal interview.
We reserve the right to close this vacancy early if we receive a high volume of applications therefore early applications are advised.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
MSF UK is looking for a highly organised and proactive Fundraising Logistics Coordinator to support the delivery of our Face-to-Face fundraising programme across Scotland and England.
Hours: Full time, 37.5 hours per week, Mon-Fri
Duration: Permanent
Location: London - hybrid, 2 days per week in office (including Wednesdays)
Please note that this role will also occasionally require working at fundraising sites to support organisational needs. When required, this will be discussed in advance.
Salary: £35,375.80 per annum - £43,237.08 per annum| Salary is offered in line with our pay framework and typically starts at the entry point of the band. Salary increases are considered annually and are subject to our appraisal and performance review process.
Job Purpose:
The Face to Face Fundraising Logistics Coordinator (FFLC) supports the delivery of MSF UK’s F2F Campaign by coordinating logistics for the Festivals and Events programme and providing dedicated logistical support to the separate Private Sites Campaign.
Reporting to the Face to Face Fundraising Festivals and Events Manager (FFFEM), the role coordinates logistical planning for Festivals and Events, including supplier liaison, bookings, equipment movements, stock control and compliance administration. The FFLC is also responsible for managing Private Sites bookings (excluding Scotland) and works closely with the Face to Face Private Sites Manager (FFPSM) to ensure the timely booking and smooth operational delivery of the Private Sites Campaign.
The role supports liaison with festival and event organisers, venues and suppliers to ensure logistical requirements such as access, deliveries, equipment and scheduling are prepared in advance and delivered effectively. The FFLC coordinates the F2F stock across Festivals, Events and Private Sites and is accountable for the effective use of a delegated Private Sites and stock budgets, ensuring expenditure is monitored, recorded and aligned with agreed forecasts.
Working with the FFFEM, FFPSM and the F2F Safeguarding Lead, the role ensures logistical, health & safety and safeguarding requirements are prepared ahead of activity, with all documentation completed and recorded. The FFLC also contributes to the development of the Festivals, Events and Private Sites diary by researching and progressing new opportunities, maintains regular communication to ensure issues are identified and addressed promptly.
Please download the full job and person specification below for further details.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ROLDA (Romanian League in Defence of Animals) is an international animal welfare charity working to improve the lives of dogs, cats and other vulnerable animals in Romania and beyond. Since 2006, ROLDA has rescued tens of thousands of animals, built shelters, delivered large-scale neutering programmes, supported partner rescuers, and driven education initiatives to address the root causes of animal suffering.
We are now seeking an experienced UK-based fundraiser to help grow individual giving, higher value support and legacy income, while working collaboratively with our colleagues in the US and Australia
This is a hands-on fundraising role focused on developing supporter relationships and growing income from individuals. You will play a key part in strengthening donor journeys, stewarding higher value supporters, promoting legacy giving, and supporting sensitive supporter communications.
You’ll be expected to work towards agreed income targets and contribute to the growth of sustainable UK fundraising, while helping align activity internationally.
This role suits someone who enjoys developing fundraising activity from the ground up, building supporter relationships, and working independently in a small charity environment — and who is genuinely motivated by bringing in income: someone practical, action-oriented, and comfortable turning plans into results.
Key Responsibilities
Individual Giving & Supporter Engagement
- Develop and deliver individual giving activity, supporting donor acquisition, retention and engagement
- Help design and improve supporter journeys and communications
- Draft compelling donor communications, appeals and fundraising materials
Higher Value Giving & Major Donors
- Support identification, cultivation and stewardship of higher value and major donors
- Build warm, authentic relationships with supporters
- Assist with donor meetings, follow-ups and personalised communications
Legacy Fundraising
- Support and grow ROLDA’s legacy programme
- Help develop legacy messaging and supporter materials
- Respond sensitively to legacy enquiries and supporter questions
Corporate & Community Fundraising
- Support the development of corporate and community fundraising activity in the UK, working collaboratively with other UK team members.
- Help identify and progress potential corporate partnerships, employee fundraising opportunities and community-led initiatives.
- Provide fundraising support and materials to UK volunteers and supporters running their own events or activities.
- Contribute ideas and practical support to grow these income streams over time
Income Generation & Targets
- · Work towards agreed income targets and fundraising objectives
- · Contribute to fundraising plans and pipeline development
- · Track activity and results, reporting progress regularly
Communications & Representation
- Act as a key point of contact for supporter communications
- Help guide responses to sensitive supporter or public enquiries
- Provide fundraising input into communications and media responses when needed.
Collaboration
- Work closely with fundraising colleagues in the UK, US and Australia
- Collaborate with leadership on fundraising priorities and strategy
- Share learning and insight across teams
Skills & Experience
Essential:
- Strong experience in individual giving, including supporter engagement and retention
- Excellent written and verbal communication skills, particularly for donor communications
- Experience working towards income targets
- Ability to work independently in a remote environment
- Strong organisational and relationship-building skills
- Confidence handling sensitive supporter communications
Desirable:
- Experience with higher value or major donors
- Knowledge of legacy fundraising
- Experience working with international teams or charities.
Personal Qualities
- Highly organised and confident, with the ability to work across multiple teams and build positive relationships to gather information and move things forward.
- Self-motivated and proactive
- Warm, professional and supporter-focused
- Comfortable working in a small, developing organisation
- Passionate about animal welfare
- Practical, resourceful and solutions-oriented
Contract Details
This role is offered on a freelance / consultancy basis (not PAYE employment). Initially 3 days per week, with potential to increase to full-time as fundraising grows.
Benefits
Flexible work arrangements: We offer flexible work hours and the option to work remotely to support your work-life balance.
Professional development opportunities: Access to training programmes, workshops, conferences and mentorship opportunities to enhance your skills and advance your career.
Meaningful work: Join a team dedicated to making a real difference to animals in need and see the direct impact of your efforts.
Opportunities for leadership: Take on this leadership role and gain valuable experience and career growth opportunities.
Performance-related incentives may be available, linked to agreed objectives and fundraising outcomes.
Inclusive culture: Be part of a diverse and inclusive team that values and respects all members.
Our mission is to ensure animals have a good life by advocating for them and by inspiring everyone to treat them with compassion and respect.



The client requests no contact from agencies or media sales.
Harris Hill are delighted to be working with a wonderful charity to recruit for the Senior Community, Corporate & Events Fundraiser in order to cover a maternity leave for 12 months.
About the Role
This exciting role focuses on developing and delivering community, corporate and events fundraising initiatives that generate income and strengthen relationships with supporters. You will work closely with colleagues across fundraising and communications to plan, promote and deliver a wide range of fundraising activities and events.
You will take responsibility for managing key projects and fundraising campaigns, ensuring supporters receive excellent stewardship while helping to expand fundraising opportunities within the community.
Key Responsibilities
- Lead and deliver community, corporate and events fundraising projects, meeting or exceeding income targets.
- Build and maintain strong relationships with individuals, community groups, and corporate partners.
- Manage challenge events such as marathons, skydives and international cycling events, including participant recruitment and support.
- Organise and oversee fundraising events, liaising with venues, suppliers, volunteers and participants.
- Work collaboratively with marketing and communications teams to promote fundraising activities.
- Provide advice and support to individuals and groups organising their own fundraising events.
- Deliver engaging talks and presentations to local organisations and community groups.
- Maintain accurate supporter records and provide regular activity and income reports.
- Line manage fundraising staff and support volunteers to ensure successful delivery of fundraising initiatives.
You will bring:
- Experience in community, corporate or events fundraising (or sales in a commercial environment).
- Strong communication and presentation skills.
- Experience managing budgets, targets and projects.
- The ability to build and maintain effective relationships with a wide range of stakeholders.
- Excellent organisational skills and attention to detail.
- Experience working with databases/CRM systems.
- The ability to motivate supporters, volunteers and colleagues.
Salary: £38,000- £40,000 per annum
Location: Esher, hybrid working, 3 day a week in the office
Contract type: 12 months FTC, full- time,
Closing date: On rolling basis
Interview: ASAP
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Position: Customer Services and Central Administration Officer
Hours: Full time 35 hours per week
Contract: Permanent
Location: Office-based in London N4 with the flexibility to work remotely 1 day per week.
Salary: Starting from £26,384 per annum, plus excellent benefits
Salary Band and Job Family: Band 1, Charity
*You’ll start at our entry point salary of £26,384 per annum, increasing to £28,033 after 6 months service and satisfactory performance and to £29,682 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
The MS Society is a dynamic and customer-focused organization dedicated to delivering an exceptional service to our customers.
We are looking for a motivated and friendly Customer Services and Central Administration Officer to join our team and provide outstanding customer support.
As a Customer Services and Central Administration Officer, you’ll be the first point of contact for our customers, providing them with a professional and efficient service. You’ll handle inquiries, resolve issues, and ensure that every customer has a positive experience with contacting the MS Society. You’ll also be responsible for processing a wide range of different income types and supporting with the reconciliation process.
Closing date for applications: 9:00 on Wednesday 25th March 2026
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Charity | London (Hybrid)
£17.46 per hour | 21 hours per week
Temporary – Approx. 2 months | Starting w/c 9th March
We are working with a London-based charity to recruit a Supporter Care & Data Assistant to provide vital support to their Fundraising team during a busy period.
This is a fantastic opportunity for someone who combines excellent supporter care with strong data and CRM skills. You will play an important role in ensuring supporters receive a positive and professional experience, while maintaining accurate and reliable fundraising data.
Role Purpose To provide accurate and timely supporter care, administrative and data support to the Fundraising team. You will help ensure that supporter, grant, appeal and Gift Aid data is correctly recorded and maintained within the CRM and related systems, supporting smooth day-to-day operations and fundraising campaigns.
Key Responsibilities Supporter Care & Administration
- Managing the supporter care phone line and inbox, responding to donations and general enquiries
- Preparing and circulating the monthly phone rota
- Updating supporter records (address changes, opt-outs, Gift Aid status updates and returned mail)
- Drafting and sending ad hoc supporter correspondence, including Direct Debit confirmations and Gift Aid acknowledgements
- Scanning and uploading inbound donation forms and post
- Reviewing, compiling and uploading historic grant data into the new CRM system (Beacon)
- Processing donation imports into Raiser’s Edge and Beacon
- Running data selections and completing mail merges for thank you letters
- Adding package and appeal codes to monthly spreadsheets
- Ensuring all imports, reports and documentation are accurately saved
- Liaising with partners to verify and update details
- Checking and processing Gift Aid documentation from multiple sources
- Uploading documentation to SharePoint
- Processing supplier invoices and preparing them for approval
- Saving weekly bank statements
- Supporting London Marathon communications and volunteer callouts
- Assisting with basic social media and marketing research
- Uploading and downloading data to external fulfilment houses and suppliers
- Supporting campaign set-up and reporting processes
- Experience delivering excellent supporter or customer care
- Working knowledge of Raiser’s Edge (Importomatic experience desirable)
- Strong data processing and CRM skills
- Excellent written and verbal communication
- Strong numeracy skills and attention to detail
- Experience within a charity or fundraising environment
- Good IT skills, including Excel and Word
- The ability to prioritise, stay organised and remain calm under pressure
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
In their search for a new Head of Financial Planning and Analysis on a permanent basis, The National Archives are partnering with Robertson Bell.
The Organisation
The National Archives is home to 1,000 years of our nation's histories, from Domesday to Downing Street tweets, our vast collection of archival treasures is as varied as it is inspiring.
Our mission is to collect and preserve the public record, to connect citizens with their history through unrivalled collections and to partner with archives everywhere. In 2038 we will celebrate the bicentenary of the founding of the Public Record Office, and our 2038 vision is for The National Archives to be the living digital archive of the state.
With a highly motivated and engaged staff of around 650 based in a beautiful setting in Kew, The National Archives is a surprising and inspirational mixture of talents, from their world-leading experts in history, digital, technology, and conservation to their impressive operational teams delivering public services and providing leadership for the archives sector. To find out more visit:
The role
Operating within the Finance and Performance Directorate, as Head of Financial Planning and Analysis, you will lead the Finance Business Partner and Senior Management Accounts team. You will develop the financial planning and analysis capabilities of the team that will better support financial decision making across the organisation and effective risk management. You will lead on The National Archives' financial planning through Spending Reviews and Fiscal Events; ensuring these are reflected and managed internally through budgets, efficiencies and multi-year business planning.
Other responsibilities include:
- Leading the Finance Business Partner and Senior Management Accounts team, providing clear direction, coaching, and support to ensure high-quality professional finance support and advice is provided to the organisation and development of team members.
- Deputising for the Finance Director as required and help lead the Finance and Performance team through periods of change.
- Leading The National Archives' financial planning at single-year and multi-year levels Spending Reviews and other fiscal events.
- Overseeing the annual business planning process to ensure an effective process that allocates budgets and defines key business priorities, and building financial modelling capabilities to support senior managers.
- Delivering timely and accurate management accounts and re-forecasts, presenting key insights and recommendations to the Executive Team, Board, and Committees.
- Acting as a Finance Business Partner, supporting Directorates and budget holders to ensure financial responsibilities are understood, business cases are robust, and governance processes are followed.
- Building strong relationships with internal and external stakeholders, including Directors, Heads of Department, and HM Treasury, ensuring finance is trusted and influences decision-making.
- Promoting and realising the benefits of our ERP system across Directorates and the wider finance function.
Full details of the job role available in the candidate pack
The successful candidate will
- Be qualified with CCAB, CIMA or equivalent with significant financial experience over an extended period of time, including experience in a relevant strategic financial role.
- Have significant experience of leading and motivating a team of finance professionals to deliver against their personal and team objectives and promote excellence.
- Will be an initiative-taking and an effective organiser, which will allow you to work fluidly in a demanding environment, remaining flexible at all times.
- Have the ability to influence and make impact at senior levels and across the organisation through excellent interpersonal and communication skills including building and maintaining networks and relationships.
- Have an excellent personal presentation and written communication skills, including the ability to put complex financial issues into plain language for non-specialist audiences and build this capability within the team.
- Adopt a collaborative approach to problem solving and the ability to consider a number of options and scenarios in order to achieve effective outcomes.
- Have strong analytical skills to identify and interpret trends and improve financial forecast data.
- Be able to lead, promote and embed the use and value
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At The Maypole Project, every small action contributes to a family’s strength, stability and hope. As our Operations Officer, you’ll be the person who quietly but powerfully keeps that support flowing – ensuring our team can be there for children with complex medical needs and their families when they need us most.
This role sits at the heart of our organisation. You’ll be the steady hand behind the scenes, making sure our office runs smoothly, our staff feel supported, our policies stay sharp, and our environment is safe and welcoming for everyone who walks through the door. You’ll provide support to the CEO and team leads, helping them deliver the very best support to families.
You’ll manage the rhythm of day‑to‑day operations: from coordinating office needs and liaising with IT and telecoms providers, to ensuring the right resources are where they’re needed. Your eye for organisation will help keep our budgets on track, our shared inboxes responsive, and our essential administration running with calm efficiency.
A key part of your work will be within HR support—helping coordinate recruitment, onboarding new colleagues, maintaining records, and making sure staff feel welcomed and prepared from day one. You’ll also play a vital role in keeping our policies current and meaningful, working closely with the CEO to maintain our review cycle and ensure that information is clear and accessible across the organisation.
Health, safety, environment and fire safety (SHEF) responsibilities form another important strand. You’ll take the lead in maintaining compliance across the organisation, ensuring risk assessments are up to date, first aid provision is well‑stocked, and our premises and equipment remain safe, functional and fit for purpose.
This role is ideal for someone who enjoys variety, thrives on organisation, and cares about being part of a charity that puts families front and centre. You’ll collaborate across teams, support events and activities, champion equity and inclusion, and contribute to a culture that values compassion, professionalism and shared purpose.
At The Maypole Project, every role matters—but few touch as many parts of the organisation as this one. If you want to make a meaningful impact every day, not just through what you do but through how you enable others to do their best work, this is a place where you can truly make a difference.
We support children and young people with complex medical needs and their families.
The client requests no contact from agencies or media sales.
Robertson Bell is delighted to be exclusively partnering with Ibstock Place School in the search for a Head of Finance. Ibstock Place is a leading independent co-educational school known for its strong academic performance, inclusive ethos, and commitment to providing an outstanding educational environment.
With significant investment in facilities and a continued focus on operational excellence, the School is seeking a commercially minded finance leader to play a key role in supporting its long-term financial sustainability and strategic ambitions.
The Head of Finance is a senior leadership position, reporting to the Bursar and working closely with Governors and budget holders across the School. You will provide strategic and operational oversight of the finance function, ensuring robust financial management, high-quality reporting, and effective governance.
Key responsibilities include:
- Lead and manage the finance team, including performance management, development, and succession planning.
- Oversee budgeting, forecasting, and financial planning processes, ensuring alignment with the School’s strategic priorities.
- Produce timely, insightful management information with clear narrative to support decision-making.
- Lead the preparation of statutory returns and annual accounts, ensuring compliance with all regulatory and reporting requirements.
- Manage the year-end process and act as the primary contact for external auditors.
- Maintain strong cash flow oversight and prepare accurate cash forecasts.
- Ensure effective financial controls, policies, and procedures are in place and continuously improved.
- Oversee the financial systems environment, ensuring it remains fit for purpose and fully utilised.
- Support and guide budget holders, promoting financial accountability across the School.
- Deputise for the Bursar on financial matters as required.
Candidate Profile
We are seeking a proactive, collaborative, and technically strong finance professional who can operate both strategically and hands-on.
Essential experience and attributes:
- A recognised professional accountancy qualification (ACA, ACCA, CIMA or equivalent).
- Proven experience in a senior finance leadership or management role.
- Strong track record of budgeting, forecasting, and financial reporting.
- Experience working with Boards, Governors, or senior stakeholders.
- Excellent understanding of financial controls, compliance, and best practice.
- Demonstrated ability to lead and develop teams effectively.
- Strong communication skills with the ability to present complex financial information clearly.
Desirable:
- Experience within education, charity, or not-for-profit environments.
Why Join Ibstock Place School?
- Opportunity to play a pivotal role in a respected and well-established independent school.
- Broad and varied remit with genuine influence across the organisation.
- Collaborative leadership team and strong organisational values.
- Chance to contribute to the continued development of facilities, services, and financial strategy.
Location & Working Pattern
The role is based on site at the School in Roehampton, South West London, with on-site presence expected to support close collaboration with stakeholders.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Builder (Community Development) – Edinburgh
Salary: Up to £33,995 per annum
Location: Remote in Edinburgh with travel within the UK. See the “Please Note” section below for further details.
Contract Type: 12-month fixed term
The vacancy
We have an exciting opportunity for a COMMUNITY BUILDER to join our Community Development team working to support local veterans to take an active role in their communities. If you believe in the power of strong, connected communities, this role is for you.
Please see below for more information on what just might be your future role.
About The Role
As a Community Builder, you will be at the heart of our charity’s ambition to reach seldom-heard members of the Armed-forces Community (AFC) and engage them in creating positive action that strengthens wider connections.
You will identify the strengths, passions and interests within the AFC, foster meaningful connections with the wider community, and utilise these to create meaningful and sustainable outcomes.
About You
You will be a highly motivated and dynamic individual who is passionate about collaboration and community-led change. You will have experience of engaging and supporting people in a community, charity, education, social care, housing, youth work, or other people-focused role using a range of facilitation tools, techniques and Community Development skills. You will need experience of working in a community setting with a diverse range of people and interests. You will have good organisational skills, energy and the ability to listen, build relationships, and inspire collaboration, which will be essential in creating positive, lasting change.
We are looking for someone with:
- A Community Development qualification and/or transferable Community Development skills and experience.
- A basic understanding of the Asset-Based Community Development approach (ABCD) is required however full support and development of this practice and our internal ways of working will be provided.
- Strong communication and interpersonal skills, with the ability to build relationships that drive action.
- A track record of successful collaboration with internal and external partners and stakeholders.
- Effective and efficient organisational and IT skills.
PLEASE NOTE:
- The successful candidate will need to be based within a 30-minute commute of their allocated locality and there is a requirement to travel regularly across the wider area (travel expenses covered). The successful candidate must possess a valid full UK driver’s license and have access to a reliable vehicle with business insurance for work purposes.
- There will also be a requirement for occasional travel to other UK locations for meetings and events depending on the charity’s needs such as our annual all colleagues in person event.
- The successful candidate will work 35 hours per week over 5 days, Monday - Sunday. Core working days will be Monday to Friday; however, flexibility is essential, as regular evening and weekend work will also be required to meet the needs of the role. Working hours will vary to ensure a total of 70 hours is covered over a two-week period, so please take this into consideration before applying.
- The successful candidate will be required to undergo a Disclosure and Barring Service (DBS) check
About the Team
You’ll be joining a dynamic team of community development professionals who are passionate about supporting people to make a difference where they live. We amplify the strengths already present in communities, forge lasting partnerships and initiatives that empower members of the AFC to thrive. Together, the Community Development Managers and the Community Builders strengthen local communities using the resources and networks that are readily available.
Please see the job description for more details.
In return we can offer you:
-
Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
-
29 days’ annual leave plus 8 bank holidays, regardless of service -plus your birthday off to celebrate!
-
Opportunity to buy and sell up to 5 days annual leave per year.
-
Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade.
-
3 volunteer days per year to support the Help for Heroes community.
-
A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.
Closing date: 22nd March 2026
Please note: We may close this vacancy early should we receive a high volume of strong applications.
We are committed to equality, diversity and inclusion and welcome applications from all backgrounds.
The client requests no contact from agencies or media sales.