Mentoring jobs
Acorns Children’s Hospice provides specialist care and support for babies, children and young people who are life limited or life threatened. Supporting over 750 children and nearly 1,000 families annually, Acorns is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.
Over the past three years, Acorns’ leadership has strengthened collaboration and innovation across the charity and embedded an organisation-wide fundraising culture. With an integrated fundraising structure and an ambitious £5m appeal ahead, Acorns is continuing to invest in the systems, insight and stewardship that will deepen relationships with supporters and grow long-term income.
Acorns is now seeking a Donor Experience Manager to play a key role in delivering an exceptional supporter experience across the fundraising directorate. Reporting to the Head of Donor Experience, the Donor Experience Manager will lead the delivery of engaging, insight-led donor journeys across multiple fundraising channels.
You will work closely with fundraising, marketing and care teams to ensure that every supporter interaction – from initial engagement through to long-term stewardship – is consistent, personalised and meaningful. Through effective stewardship, compelling communications and strong operational delivery, you will help strengthen supporter relationships and drive long-term retention.
The role will also oversee supporter care operations, ensuring high standards in donation processing, thanking, pledge management and supporter communications. Using CRM data (Donorfy), supporter feedback and insight, you will continuously refine stewardship activity and donor journeys to improve engagement and lifetime value.
As Donor Experience Manager, you will:
- Line manage and develop the Donor Experience Officer, ensuring high standards of supporter care and operational delivery
- Design and deliver multi-channel donor journeys that strengthen engagement, retention and supporter lifetime value
- Manage the annual fundraising communications plan and identify meaningful stewardship opportunities across fundraising activity
- Develop and maintain a central fundraising content library including case studies, stories and impact materials
- Work with fundraising, marketing and care teams to produce compelling supporter communications and impact reports
- Support bespoke stewardship and recognition activity for major donors and high-value supporters
- Champion digital engagement, automation and personalisation across supporter communications
- Lead supporter satisfaction surveys and use insight to continuously improve donor journeys
- Oversee supporter care processes including donation processing, thanking, pledge tracking and supporter enquiries
- Use CRM data (Donorfy) and insight to monitor engagement, retention and supporter behaviour and inform fundraising activity
- Support the delivery of supporter events and contribute to financial monitoring and campaign reporting.
About you
You will bring a strong commitment to excellent supporter care and a passion for delivering meaningful donor experiences.
Organised, collaborative and creative, you will be confident working across teams to deliver engaging stewardship activity while maintaining high operational standards.
Essential skills and experience include:
- Excellent written and verbal communication skills, with experience producing engaging supporter communications
- Experience planning and managing projects or complex workloads across multiple stakeholders
- A strong commitment to delivering outstanding supporter care
- Experience working within a fundraising or supporter-focused team
- Understanding of donor motivation, stewardship and supporter retention
- Experience using CRM systems such as Raiser’s Edge, Salesforce, Donorfy or similar
- Strong organisational skills and attention to detail
- Ability to build collaborative relationships and work effectively across teams
- An analytical mindset with the ability to use insight and feedback to improve supporter engagement.
Employee benefits
Benefits include:
- 27 days annual leave plus bank holidays
- 5 days holiday buyback scheme starting from April 2026
- 7.5% employer pension contribution
- Life assurance scheme (2 x annual salary)
- Retail discounts (including the Blue Light card)
- Cycle to work scheme
- Discounted gym membership
- Access to expert financial health and wellbeing support
Acorns Children's Hospice are partnering with Laura Macnamara at Quarterfive for this appointment.
To apply, please upload your CV, making sure it reflects the essential skills and experience outlined above. You can use the notes section to share any additional information. Suitable applicants will be contacted and given full support with the formal application process.
Round 1 interviews – w/c 6th April
Round 2 interviews – w/c 13th April
Bible Society believes the Bible is God’s gift for God’s world. We share it because we believe it changes lives for good. We want Christians to be confident in the Bible’s truthfulness and reliability, and we want to change how people talk about it in wider society and invite them to see it as a source of wisdom and joy.
We are looking for an HR Business Partner to join us on a 12-month adoption leave cover, playing a key role in supporting our people and shaping a positive, values driven culture. As the main HR contact for your business units, you’ll lead on recruitment, employee relations, performance and development, and contribute to data driven people insights. With a blend of strategic insight and hands on delivery, you will help develop our people, enhance our processes, and create a healthy, inclusive, and thriving workplace where individuals and teams can flourish. If you’re adaptable, people centred and ready to make a meaningful difference, this is a great opportunity to bring your expertise to a dynamic and purpose led organisation.
Discover how you can contribute to our mission of promoting the Bible's message and fostering a positive organisational culture at Bible Society.
If this sounds like you and you have the legal right to work and remain in the UK, we’d love to hear from you. Please provide your CV and a 250-word statement that sets out your motivation and relevant experience for the job.
Bible Society is proud to be an Equal Opportunities Employer. We value diversity and aspire to reflect this in our workforce. We welcome applications from people representing all sections of the community.
Location: Hybrid – Swindon, with some flexibility to work from home
Hours: Full-time, 12-month fixed term contract
Salary Range: £45,000 to £48,000 per annum
Closing date: 18 March 2026
Interview date: The first round is online on 25 March 2026, and the second round is in person at our Swindon office on 31 March 2026.
We believe the Bible is God's gift to the world. We want everyone to discover its message for themselves.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract Type: Fixed Term, 12 months
Location: Bristol - office based and will also require some travel to visit Delivery Partners across the geography.
Interviews: Wednesday 22nd April 2026
Are you ready to join The King's Trust and step into a vibrant role where you'll build meaningful connections and nurture relationships with our extraordinary external delivery partners and volunteers, all in the pursuit of connecting with the young hearts and minds we're devoted to supporting? If the answer is yes, read on!
Take the lead in welcoming, training, and expertly managing a group of delivery partners and volunteers. Your mission will be to ensure that our young people have an exceptional experience and achieve those positive outcomes that change lives. You will also be kept engaged as you’ll be required to travel within your local area to support the delivery of programmes as well as programme visits.
Assist and support our delivery partners and volunteers in bringing The Trust's programmes to life. They'll rely on you for access to training, resources, qualifications, and guidance in adhering to our top-notch quality standards. You’ll also be our compliance hero, ensuring that our delivery partners and volunteers are up to speed with all the necessary policies that keep things running smoothly. You'll be our go-to person, ready to tackle any minor concerns or issues that come our way.
Your knack for precision will shine through as you meticulously record information and data on young people, volunteers, or partners. It's all about ensuring that each step of their journey is accurately documented in our systems and aligns perfectly with the requirements of our funding contracts and is at the forefront of championing Equality, Diversity, and Inclusion. Your sheer enthusiasm and commitment will ignite some transformative action, sparking real change as we put those local plans into play and excel in achieving our EDI goals!
Do you have the creativity to facilitate best practice sharing, energise networking sessions, and throw sensational end-of-programme parties? Are you ready to step up and lead sessions with young people when the moment calls? Having a background in education or an understanding of the education system could be an advantage when joining some of our teams, it's like having an ace up your sleeve, whether you're familiar with the intricacies of the school year or you've walked in the shoes of a teacher.
If you are a strong communicator with sharp problem-solving skills and can transform ordinary moments into unforgettable events, you could be just the person we are looking for.
Expect the unexpected and embrace it. Come and be a part of our mission!
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Youth Development Leads?
Last year, we helped more than 40,000 Young People, with every three in four moving into a positive outcome for either work, education or training. Youth Development Leads play a crucial role in supporting young people, no matter the young person's background or current circumstances, to fulfil their full potential. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Youth Development Leads!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Unless the location of the role is remote, the Youth Development Lead role requires a combination of office days and working from home.
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- Cycle-to-Work Scheme
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Location: Sheffield
Salary: Grade 3 - £31,600 per annum pro rata for part time
Hours: Part time – 31.75 per week
Contract: Fixed term until end of May 2027
Closing date: Thursday 26th March 2026 at 11:30pm
Are you compassionate, proactive and collaborative with experience, knowledge of and/or proven ability in housing and homelessness advice and advocacy? If you’re looking for an exciting new career opportunity join Shelter as a Housing Rights Worker and you could soon be playing a vital role in standing up to the housing emergency.
About the role
Your focus will be to deliver high quality housing advice and advocacy in line with the hub’s local community priorities, working alongside people who are experiencing homelessness and bad housing to identify issues facing local communities. You will plan and deliver casework to individuals and communities to resolve their housing situation and engage with community groups, local organisations and individuals to understand local housing issues and raise awareness of people’s housing rights.
You will also work in local community settings and with community groups to deliver advice and rights awareness workshops and make sure that people with lived experience of homelessness have opportunities to share their story, give their opinions and participate in the design and delivery of Shelter services. Offering day to day support to volunteers, providing learning, shadowing and mentoring and being a consistent role model for our values are also key aspects of the role.
About you
You are able to listen to, engage and work with individuals and communities and with all stakeholders, including people with lived experience of homelessness. You will have experience, knowledge of and/or proven ability in housing and homelessness advice and advocacy and are able to progress to specialist level knowledge, as well as the ability to carry out casework related interviews, maintain detailed case records, advise and support clients to make informed decisions. A proven record of delivering group workshops and presentations is essential, as is a collaborative, flexible and professional approach to your work.
Benefits
We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About the team
Shelter Sheffield has 70 staff plus volunteers and has been providing housing advice and support services within the area for over 20 years, specialising in emergency homelessness work, intensive support to children and families, people experiencing domestic abuse and people experiencing multiple disadvantage. We provide front line support to over 5,000 people a year in the city and work to improve the underlying systems that prevent people from living securely in suitable, safe, affordable accommodation.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
How to apply
Please click ‘Apply for Job’ on the advert. You are required to submit a CV and a supporting statement with responses to the following points in the ‘About you’ section of the job description of no more than 350 words each. Please provide specific examples following the STAR format:
- Knowledge and experience of housing and homelessness advice and advocacy and the ability to progress to specialist level knowledge
- Ability to listen to, engage and work with individuals and communities
- Experience of delivering and/or ability to deliver group workshops and presentations
The client requests no contact from agencies or media sales.
Money Guidance Officer – £28,000 – Hybrid – London
Are you passionate about financial inclusion and supporting people to overcome barriers to financial stability?
We’re working with a small but mighty charity that’s on a mission to make debt and money advice accessible to everyone. They’re expanding their team and looking for a Money Guidance Officer to support individuals on their journey towards greater financial wellbeing.
This role is ideal for someone who:
Thrives in community-facing work and enjoys engaging with people from all walks of life.
Has strong administrative and organisational skills, alongside a warm, empathetic approach.
Can juggle outreach, engagement and support work – helping individuals stay connected to their debt advice journey.
Is comfortable delivering 1-to-1 and group sessions, promoting financial resilience and financial education.
Can work flexibly across community locations in London (with some hybrid working available).
Holds a relevant professional qualification such as CMA Connect Money Mentor training, or an equivalent qualification/experience in money guidance or financial capability support.
You’ll be joining a collaborative and supportive team at a pivotal moment of growth, helping to ensure people are not just referred into services – but fully supported throughout their financial advice journey.
Salary: £28,000
Location: London (with hybrid working)
Benefits include:
25 days annual leave + birthday off (rising to 35 days with service)
3% pension contribution
£200 home working equipment allowance
Costco membership
Employee Assistance Programme (EAP)
And more!
If this sounds like you, please get in touch ASAP.
Unfortunately, due to resource capacity, we will only contact candidates who are shortlisted for interview. If you do not hear from us within two weeks of the closing date, please assume your application has been unsuccessful.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
An exciting opportunity to lead a dedicated team supporting young people to build resilience and thrive.At an exciting time of growth for our charity, we are looking for an enthusiastic and dedicated leader to manage programmes and daily operations at our farm near Skipton, nestled in the sweeping countryside south of the Yorkshire Dales.You will play a key role in ensuring our young people have a meaningful, inclusive, and memorable experience with Jamie’s Farm, feeling the positive impact long after their visit.
What is Jamie’s Farm?Jamie’s Farm is a charity that supports young people by combining therapeutic work, farming, and purposeful activities to help them thrive. Through residential visits to our working farms, we provide a nurturing environment where young people can reflect, build confidence, and develop the resilience they need to overcome personal challenges.
More about the role:As Head of Farm, you will help deliver our transition from Day visits to Residential visits at our Skipton farm, working alongside and managing a team to deliver an impactful programme. Your responsibilities will include leading up to four visits per month, ensuring the smooth delivery of residential visits, representing Jamie’s Farm with partner organisations, funders, volunteers and other stakeholders; and fostering a culture of empowerment and collaboration within the team. You will help achieve key performance goals including high visitor retention and staff satisfaction rates, while also leading professional development and team-building activities for your team.
You will participate in all aspects of farm life - leading walks, guiding young people through meaningful output-based jobs like gardening or log chopping, and creating meaningful connections during shared meals and evening programmes. You will also contribute to broader Jamie’s Farm strategy as a key member of the Leadership team.
About you: We are looking for an experienced and passionate leader who embodies Jamie’s Farm core values of positivity, passion, generosity, collaboration, and professionalism. You will have experience in relational leadership and practice with young people. Prior management experience is preferred, showing your ability to support and motivate teams effectively. You will bring exceptional communication, teamwork, and organisational skills to the role.
You will excel at developing meaningful relationships with diverse individuals and organisations, using positivity and empathy to inspire and motivate others. Your dedication to helping young people thrive, especially those in challenging circumstances, will drive the success of your team and the programme.
Please see the full job description, desired experience and employee benefits by exploring our recruitment pack below.Don’t meet every single requirement? We’d still love to hear from you – your unique skills and experience could be just what we’re looking for.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Do you share our dream of a UK where poverty is a thing of the past?
Founded in 2019, the Poverty Truth Network believes this can only happen when those most impacted by poverty are at the heart of the movement to end it. Our specific contribution brings together people experiencing poverty with those with responsibilities for alleviating it.
We are now recruiting for an Administrative Coordinator to join our team.
This is a key enabling role within a small, relational and values-led organisation. The Administrative Coordinator will provide coordinating and administrative support across the Network, helping ensure smooth systems, high-quality financial administrative and shared working practices across a dispersed team.
You will be a highly organised and dependable administrator, with experience supporting finance and digital systems, and a clear commitment to social justice and relational ways of working.
Key tasks include:
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Coordinating meetings, events and trustee processes
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Providing hands-on finance administration, including bookkeeping using Xero
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Supporting digital systems, CRM and data stewardship
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Maintaining accurate records and shared documentation
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Contributing to consistent, relational and accountable ways of working across the Network
This role involves working from home with some travel.
We welcome applications from people with the necessary skills and experience from all walks of life, particularly those from communities underrepresented in the charity sector.
How to apply
To apply, please send your CV and a cover letter (maximum 2 sides of A4) explaining how your skills and experience match this role. Please include the names and contact details of two referees (at least one of whom knows you in a professional capacity).
The application deadline is 23:30 on Wednesday 25th March.
Interviews will be held online on 1st and 2nd April.
Applications will only be considered from applicants who already have the right to work within the United Kingdom.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Spear is partnering with St Mark’s Battersea Rise, to deliver the Spear Programme in Clapham Junction!
City Transformation is at the heart of St Mark’s Battersea Rise. They want to see the City Rise by serving people facing hardship, creating connections and developing places of safety and belonging that are embedded in the love of Jesus. As part of fulfilling the role, there is a hope and expectation for the appointed coach to be a part of the church community.
The Spear Programme is delivered in Spear Clapham Junction which offers young people professionally recognised coaching, for free, to support them into sustainable work or education. They leave Spear equipped to thrive in work and life.
Key Information
Location: Clapham Junction, office-based
Salary: from £28,000
Contract: Full-Time, Permanent
Hours: Monday - Friday, 9.30am - 5.30pm with some out-of-hours work needed for events such as our Spear Celebrations
Closing date: Monday 23rd March, 09.00am (We are interviewing on a rolling basis and might close the application early if we find the right candidate)
Assessment Day: Thursday 26th March
For more information please read through our Work With Us Information Pack and Job Specification.
If you require any reasonable adjustments as part of the recruitment process, please let us know.
Role Responsibilities
Delivery of the Spear Programme – Group and 1:1 coaching
- Preparing and coaching Spear Foundation sessions and 1-1s, ensuring that young people are engaged, retained and work-ready by the end of this initial phase of the programme.
- Building relationships with young people on the programme and managing culture and attitudes in the training room.
- Adapting the Spear coaching material according to the needs of the Trainees and managing behaviour effectively.
Delivery of Spear Career
- Delivering weekly Spear Career sessions (including running workshops with past Trainees), maintaining records and reporting on statistics, and creatively developing ongoing relationships with Spear Trainees.
Training the Assistant Coach
- Contributing towards the training and developing of the Assistant Coach by modelling excellent coaching and giving regular feedback.
Trainee Recruitment
- Developing relationships with Job Centres and local referral agencies to ensure that the maximum number of Spear Trainees are enrolled on each programme. This involves liaising with referral agencies, active face-to-face recruitment and monitoring recruitment statistics.
Person Specification
- An active Christian, dedicated to representing the values and ethos of Spear and St Mark's Battersea Rise.
- You have demonstrable experience as a coach, or a background in youth work or teaching, and are keen to develop these skills further.
- You have a heart for young people and releasing their potential, no matter what challenging circumstances they are facing.
- Effective interpersonal skills and high emotional intelligence with a sense of humour and fun.
- You are great at building relationships, with solid communication skills.
- Good administrative and organisational skills, working well under pressure with the ability to prioritise workload.
Spear is a dynamic, growing youth employment charity that coaches young people to overcome barriers and thrive in work and life.
The client requests no contact from agencies or media sales.
Are you a finance professional with hands‑on Unit4 ERPx experience and a passion for improving dog welfare?
We’re looking for a proactive and skilled Finance Systems Manager to lead the development and optimisation of our accounting system as part of our ongoing digital transformation programme.
What does this role do?
As Finance Systems Manager, you will:
- lead the development, enhancement, and administration of Unit4 ERPx, acting as the system’s SUPER‑user, subject matter expert and technology advocate.
- collaborate with internal stakeholders to ensure seamless integration between Unit4 ERPx and other organisational systems, building strong relationships across the charity to ensure the system meets operational needs.
- maintain an effective partnership with Unit4, ensuring issues are identified and resolved quickly and efficiently.
- drive continuous improvement, identifying opportunities to maximise system functionality—including developing and refining reports and dashboards.
- line manage and support the Finance Systems Analyst, helping them grow their skills and capability.
Interviews for this role are provisionally scheduled for week commencing 23rd March 2026, and will take place on Teams.
Could this be you?
To succeed in this role, you will need extensive, hands-on experience with Unit4 ERPx (or Unit4 ERP CR/7 in an API/EK context), with a strong understanding of its capabilities, limitations, risks, and opportunities. Excellent communication and relationship‑building skills are key, enabling you to work confidently with colleagues at all levels and with external partners, as well as strong analytical ability and a deep understanding of financial accounting processes and system administration. A patient, calm, and persistent approach, especially when analysing and resolving complex issues is fundamental. Above all, you'll need a genuine commitment to the aims and values of Dogs Trust and a passion for making a positive impact.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
About the Role
Do you enjoy helping people? Are you a compassionate and people-focused person? Do you want to make a real difference to the lives of people who are in problem debt and help them find a way forward?
The Debt Advice Caseworker will provide an in-person high-quality debt advice and casework service to the organisation’s clients.
The Debt Advice Caseworker will provide mentoring and support to their co-workers, which will help develop their skills and expertise in debt and money management service, ensuring they deliver our clients with the best possible service.
A demanding role, whereby the Debt Advice Caseworker will have the ability to understand and deal with complex information.
They will work collaboratively with their team, management and external organisations.
Flexibility is a key characteristic of all our posts, and the post-holder may be asked to carry out other tasks consistent with the grade from time to time.
Requirements
To be appointed as a Debt Advice Caseworker, you will need to have:
1. Knowledge and experience of complex debt casework, covering priority and non-priority debt advice, options and insolvency solutions.
OR
To be appointed as a Trainee Money Advice Caseworker, you will need to have knowledge of advice areas and money advice issues and have experience of giving advice. We’re not looking for the finished article, if you have the right attitude then we can help to develop your skills.
2. Experience of achieving performance and quality targets/KPIs.
3. Ability and willingness to undertake training and development to comply with Money and Pensions Service and Citizens Advice quality standards.
4. Effective oral/written communication skills and be numerate to the level required by the tasks.
5. Ability to prioritise own work, meet deadlines, manage workload and targets in a pressured environment.
6. An ordered approach to casework and an ability and willingness to follow and develop agreed procedures.
7. IT literacy with an ability to use software packages including Microsoft Office products in the provision of advice and preparation of formal written materials.
8. Ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively.
9. Ability and willingness to work as part of a team.
10. Understanding of and commitment to the aims and principles of the Citizens Advice service and its equalities and diversity policy
11. Ability to work across different sites within Liverpool.
12. Institute of Money Advisers Certificate in Money Advice Practice or MaPS Caseworker accreditation equivalent.
Equality and Diversity:
All staff members are expected to demonstrate a commitment to equality and diversity. We recognize and celebrate the positive value of diversity, promote equality and challenge discrimination.
Responsibilities:
- Provide a casework service covering the full range of debt and money management advice, including debt relief orders, bankruptcy, and debt management plans.
- Deliver our service by a range of methods required, including telephone/digital channels, drop-in sessions, appointments, outreach work, and home visits.
- Act for clients where necessary; this includes drafting letters, budgets, financial statements, and negotiating with third parties.
- Ensure income maximisation through the take up of appropriate welfare benefits.
- Prepare and present cases to statutory bodies, tribunals, and courts when required.
- Assist clients with issues, where they may be an integral part of a case, and refer them to the appropriate agencies and advisers.
- Maintain standards of service delivery and ensure that casework conforms to the Citizens Advice membership requirements, the Advice Quality Standard, and the Money and Pensions Service Advice Quality Framework.
- Comply with systems for monitoring and reporting purposes.
- Work collaboratively with colleagues to ensure that the service area meets key performance indicators and targets.
- Assist in the smooth running of the organisation and provide emergency cover for other parts of the service when necessary.
- Analyse and interpret complex information, communicating this effectively in writing with particular emphasis on negotiation and representation.
About us
Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.
CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.
We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.
Will you accept the challenge?
Right now, is Manchester’s time to shine. At the end of 2025 we launched our first ever fundraising and volunteering campaign, “ Challenge Accepted”. This campaign, unprecedented in Manchester’s history, will increase both reach and impact, engaging broader audiences and encouraging participation from the University community in fundraising and volunteer activities.
Manchester individuals distinguish themselves through shared values such as integrity, boldness, ambition, and collaboration. We are also united by a pioneering spirit and the determination to effect positive change. If you possess a fearless character, strong optimism, and a commitment to promoting a healthier, fairer, and more sustainable world, we encourage you to contact us.
Details of the role
Reporting to the Head of Philanthropy (Health), and working in a team of major gift fundraisers, you will be responsible for securing six-figure gifts across a range of life-changing priorities spanning students, research and innovation. This post will work closely with colleagues across the Faculty of Biology, Medicine and Health to deliver major gifts into priority areas including cancer, brain health and health inequalities. The post will support the Division’s efforts to develop and implement the health fundraising strategy in order to significantly increase philanthropic income.
An exceptional major gift fundraiser, you will be responsible for managing a portfolio of relationships to secure six-figure gifts. You will proactively build the pipeline, demonstrating a creative approach to reach potential new donors. You will develop creative and effective engagement, cultivation and stewardship plans that deepen prospect relationships and inspire future support.
You will have experience working within a team whilst working towards personal targets. We are looking for enthusiastic individuals who are results orientated, persuasive and have exceptional negotiation skills.
You will work in collaboration with colleagues in areas including Alumni Engagement, Regular Giving and Donor Relations to identify opportunities to maximise fundraising income and give our donors the very best supporter experience possible. And you’ll work together with colleagues across the University to help embed a culture of fundraising at Manchester.
What you will get in return:
- Fantastic market leading Pension scheme
- Excellent employee health and wellbeing services including an Employee Assistance Programme
- Exceptional starting annual leave entitlement, plus bank holidays
- Additional paid closure over the Christmas period
- Local and national discounts at a range of major retailers, and more.
As an equal opportunities employer we welcome applicants from all sections of the community regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation and transgender status. All appointments are made on merit.
Our University is positive about flexible working – you can find out more here.
Hybrid working arrangements may be considered.
Please be aware that due to the number of applications we are unfortunately not able to provide individual feedback on your application.
Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies.
Any CV’s submitted by a recruitment agency will be considered a gift.
This vacancy will close for applications at midnight on the closing date.
Please see the link below for the Further Particulars document which contains the person specification criteria.
The client requests no contact from agencies or media sales.
WORKING WITH US
The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.
We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.
As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.
Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.
To discover more about our culture, ethos and what it is like to work here, visit the page.
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ABOUT THIS OPPORTUNITY
We are looking for a Finance Business Partner to support some of our academies with clear financial insight, smart budgeting, and data-driven decision-making. You’ll work closely with Principals and senior leaders, acting as a trusted advisor and helping drive efficiencies across our schools.
If you’re an analytical, confident finance professional with strong stakeholder skills, we’d love to hear from you.
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MAIN AREAS OF RESPONSIBILITY
Your responsibilities will include:
Financial Analysis & Reporting
- In-depth Financial Analysis
- Produce monthly, quarterly, and annual financial reports to assess business performance against targets and trends.
- Perform analysis to guide strategic decisions.
- Analyse margin performance, cost drivers, and overheads, recommending opportunities for efficiency and savings.
- Produce and review monthly balance sheet reconciliations to ensure accuracy and reliability of reports submitted to stakeholders
- Reporting & Commentary
- Prepare accurate and insightful financial reports including dashboards, variance reports, and commentary for business reviews.
- Translate raw financial data into actionable insights tailored to specific audiences (e.g. operations managers, Principals, department budget holders).
- Identify data anomalies and validate results by reconciling figures with source systems.
Business Partnering
- Stakeholder Collaboration
- Act as a financial advisor to various departments/Schools, supporting them in managing budgets, understanding performance, and planning.
- Build trusting relationships with stakeholders by being approachable, knowledgeable, and supportive.
- Decision Support
- Provide financial modelling to support business cases, changes in trends, and contract negotiations.
- Assist managers in interpreting financial outcomes and guide them on how to improve profitability and efficiency.
Risk Management & Compliance
- Regulatory & Policy Compliance
- Ensure adherence to relevant UK financial regulations, such as HMRC requirements, Companies Act, and internal financial controls.
- Monitor adherence to internal financial procedures, policies, and delegated authorities.
For a full list of responsibilities, please download the Job Pack.
WHAT WE ARE LOOKING FOR
We would like to hear from you if you have:
- A Bachelor’s degree in Finance, Accounting, Economics, Business Administration, or a related discipline.
- Part-qualified or fully qualified accountant (e.g., ACCA, CIMA, ACA)
- Commitment to ongoing professional development to remain current with UK financial regulations and best practices.
- A minimum of 3–5 years’ experience in a finance role, ideally with exposure to financial analysis, budgeting, and forecasting.
- Experience in a commercial or multi-site operational environment is advantageous.
- Demonstrable experience working with financial systems such as Oracle, SAP, or equivalent ERP solutions for financial reporting and analysis.
For a full job specification, please download the Job Pack.
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APPLYING FOR THIS POSITION
If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.
Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.
When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.
A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.
OUR VISION & VALUES
Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.
We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.
IMPORTANT INFORMATION
Safeguarding Notice
The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.
Equal Opportunities
The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.
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WHAT WE CAN OFFER YOU
Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.
You will also have access to a variety of benefits, support programmes and initiatives including:
- Excellent opportunities for continuous professional development and career progression
- Annual performance and loyalty bonus
- Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution
- 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts
- Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
- Employee Assistance Programme for free and confidential advice
- Cycle to work salary sacrifice scheme
- Wide range of shopping, leisure, and travel discounts
- 20% off at Tapi Carpets, exclusive to Harris employees
- Interest-free ICT and season ticket loans
For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.
This is an exciting opportunity to help grow our retail operation and support animal welfare across Derbyshire. RSPCA Derby is looking for an experienced and motivated manager to lead, develop and shape the future of our charity retail operation.
As Retail Development Manager, you will:
- Lead and develop a network of charity shops and retail teams
- Drive income growth across physical shops, online sales and gift aid
- Ensure high standards of customer service, compliance and financial control
- Manage retail performance, budgets and reporting
- Identify and develop new retail opportunities to support our strategic ambitions
- Play a key role in supporting animal welfare through sustainable income generation.
We’re looking for someone who:
- Has significant experience in retail management, ideally across multiple sites
- Is a strong, inclusive leader with experience managing and developing staff and volunteers
- Has a proven track record of meeting financial and commercial targets
- Is organised, resilient and comfortable managing competing priorities
- Shares our commitment to animal welfare and our values
- Is confident working with data, budgets and performance reporting
- Experience in charity retail is desirable but not essential — we welcome applicants with strong commercial retail experience who want to make a difference.
Why Join Us?
- Make a real impact supporting local animal welfare
- Lead a values-driven retail operation with room to innovate and grow
- Work with committed staff, volunteers and supporters
- Be part of a respected local charity making a difference every day
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Do you want to join an organisation committed to addressing low literacy and numeracy levels amongst people in the criminal justice system?
We’ve made substantial progress in recent years, with improvements and expansions to our delivery model and significant growth in our staff team. In Spring 2026, we will launch our refreshed organisational strategy, which will shape our work over the next three years and beyond. To support this growth, we are recruiting for a full time Director of People to help provide strategic people leadership to our growing team of staff and volunteers.
In this pivotal leadership role, you will shape and deliver our People and Culture strategy, ensuring an inclusive, values‑driven and high‑performing environment for our people. You will lead organisation‑wide strategic workforce planning, oversee the full employee lifecycle, and champion initiatives that strengthen engagement, wellbeing and belonging. As a core member of the Senior Leadership Team, you will advise on all workforce matters, drive leadership development, and support our managers to build capability and confidence. You will ensure our HR, volunteering and people operations run smoothly and efficiently, modernising processes and maintaining compliance with employment law, safeguarding requirements and best practice. You will also provide strategic oversight of EDIB work, reward and recognition frameworks, and organisational risk, while leading a dedicated team covering HR, learning and development, and volunteering.
The role requires excellent communication and organisational skills, strong knowledge of employment law, the ability to coach and influence senior leaders, and the capacity to work autonomously while managing multiple priorities effectively. You must be IT literate, with a good working knowledge of the commonly used Microsoft business tools, and be able to work independently. The role calls for a hands-on, collaborative, people‑centred leader with strong emotional intelligence, an inclusive and values‑driven mindset, and the ability to think strategically while remaining performance‑focused and learner‑centred.
We want to hear from applicants who are as committed to the cause as we are.
This is a home-based role but may require occasional travel around the UK including overnight stays. This role is 5 days per week (35 hours) with working days/hours to be mutually agreed in line with business needs.
Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions.
Interviews, which will be held online, will take place on 31st March and 1st April 2026
All applications must include a covering letter of no more than 2 pages which outlines your suitability for the role and how you meet the person specification.
The client requests no contact from agencies or media sales.
Help transform global care systems so children can grow up in safe, loving families, not institutions.
Join Lumos at a pivotal moment as we scale our global ambition to reform childcare systems and improve the lives of millions of children worldwide.
Lumos Foundation is an international NGO working to end the institutionalisation of children and support governments and partners to build sustainable, family-based care systems. Founded by J.K. Rowling, Lumos works across Europe, Africa, Latin America and beyond to drive lasting systemic change for children and families.
As our Senior Technical Advisor, you will play a critical global role providing expert leadership on child protection and childcare reform across Lumos programmes and partnerships. This is an opportunity for an experienced specialist to influence national reform processes, strengthen programme quality, and support governments and partners to deliver meaningful change at scale.
You will work closely with country teams, senior stakeholders and international partners, ensuring that Lumos’ programmes reflect global best practice while responding to local contexts.
What you will do
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Provide high-level technical expertise on child rights, child protection and care reform
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Support the design, implementation and evaluation of country and regional programmes
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Deliver technical advice and capacity building to governments, partners and Lumos teams
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Develop guidance, training materials and learning products
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Support evidence generation and knowledge sharing across programmes
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Contribute to donor proposals and programme reporting
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Represent Lumos in international technical networks and partnerships
About you
You are a collaborative and experienced professional with deep expertise in childcare reform or child protection programming and a strong commitment to children’s rights.
You will likely bring:
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Significant experience working in child protection, care reform or related international development programmes
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Experience working with governments or large institutional partners
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Strong analytical, facilitation and communication skills
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Experience developing training, technical guidance or policy materials
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Ability to work effectively across cultures and global teams
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Excellent written and spoken English
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Willingness to travel internationally when required
Additional languages and experience working across multiple countries are an advantage.
Salary: Competitive, depending on experience.
The advertised salary range applies to candidates based in the UK. For candidates exceptionally appointed in another Lumos country office (Colombia, Kenya, Moldova or Ukraine), salary will be benchmarked and aligned with local market conditions and Lumos’ country-specific salary framework.
Location
London (UK) preferred. Exceptional consideration may be given to candidates based in Lumos country offices in Kenya, Colombia, Moldova or Ukraine.
Candidates must have the right to live and work in the country from which they apply.
Contract
Fixed-term until 31 December 2027, aligned with Lumos’ current strategy, with potential extension subject to funding.
Why join Lumos?
This is a unique opportunity to contribute to a bold global mission during a period of organisational growth and impact. You will work alongside passionate international colleagues committed to ensuring children grow up in families and supportive communities.
Benefits vary by location and include flexible working arrangements, generous leave provisions, learning and development opportunities, and wellbeing support.
Safeguarding and Inclusion
Lumos is committed to safeguarding children and adults at risk and operates a zero-tolerance approach to abuse, exploitation and harassment. Employment is subject to appropriate checks and references.
We are committed to equality, diversity and inclusion and encourage applications from candidates of all backgrounds.
How to apply
Please submit your CV and cover letter through the application portal. Only shortlisted candidates will be contacted.
To realise every child’s right to a family by transforming care systems around the world.
The client requests no contact from agencies or media sales.