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Help to change the lives of people in Devon and Somerset through financial literacy, wellbeing and employability courses.  No experience necessary, we are looking for excellent communicators who can inspire others and deliver group sessions.

Job Purpose:

To deliver engaging and accessible financial education to individuals and groups across Devon and Somerset,w supporting people to build confidence, improve money management skills, and increase financial resilience. The role involves developing and delivering workshops, building partnerships to expand reach and supporting individuals to apply learning in their everyday lives.

Key Responsibilities Delivery of Education & Training

• Deliver interactive financial wellbeing workshops (both in-person and online)  
• Cover topics such as budgeting, energy efficiency, financial literacy, and resilience
• Adapt delivery to meet the needs of diverse audiences, including those with complex needs
• Create a safe, inclusive, and engaging learning environment
• Engagement & Partnership Development
• Engage with community groups, schools, colleges, and businesses to promote workshops
• Build and maintain strong relationships with partners and stakeholders
• Proactively generate opportunities and bookings for training session

Supporting Participants

• Encourage participants to develop practical money management skills
• Support individuals to build confidence and make informed financial decisions
• Provide light-touch follow-up support to assess progress and impact

Monitoring & Evaluation

• Collect feedback and evaluate the impact of sessions
• Maintain accurate records of delivery and outcomes
• Contribute to reporting requirements and continuous improvement Content Development
• Keep workshop materials up to date, relevant, and accessible
• Adapt content to reflect changes in policy, cost of living, and client needs

Team & Organisational Contribution

• Work collaboratively as part of the Navigate and Wis£rmoney team
• Contribute to service development and innovation
• Uphold organisational values, policies, and safeguarding practices

Person Specification Essential Criteria Skills & Abilities

• Strong communication and presentation skills
• Ability to engage diverse groups in an interactive and meaningful way
• Ability to work independently and as part of a team
• Confidence in building partnerships and generating opportunities
• Competent IT skills, including use of online delivery platforms

Experience & Knowledge

• Passion for financial wellbeing and supporting individuals facing hardship
• Understanding of the challenges faced by vulnerable individuals and communities

Other Requirements

• Ability and willingness to travel across Devon and Somerset (with a focus on Mid Devon, North Devon and Torridge for face-to-face delivery)

Desirable Criteria

• Experience delivering training, workshops, or group sessions
• A recognised teaching or training qualification (or willingness to work towards one)
• Understanding of mental health, financial wellbeing, employability, money management, or debt advice

Personal Attributes

• Enthusiastic, approachable, and engaging
• Empathetic and non-judgemental
• Adaptable and responsive to different audiences
• Motivated to make a positive impact
• Committed to equality, diversity, and inclusion

We are looking for someone who genuinely wants to make a difference, previous money advice experience is not essential - we will provide the training and supported required.  If you are a natural problem solver, an excellent communicator, and someone who enjoys helping people overcome personal challenges - this could be the role for you!

The Outreach Money Advice Caseworker will provide specialist money and debt advice to people experiencing financial hardship, with a particular focus on preventing homelessness, sustaining tenancies and supporting residents to achieve long-term financial stability. Working as part of the Exeter Crisis & Resilience Fund partnership, you will manage a caseload of clients experiencing complex financial circumstances, providing FCA-regulated debt advice, welfare benefits advice, budgeting support, advocacy and practical assistance. Recognising that financial hardship rarely exists in isolation, you will work closely with housing providers, landlords, Exeter City Council and partner organisations to address the wider issues affecting people's financial wellbeing.

Using a relationship-based, person-centred approach, you will deliver outreach across Exeter through home visits, community venues and flexible methods of communication, ensuring vulnerable residents can access the support they need.

Main Duties and Responsibilities

1. Specialist Money Advice and Casework

• Deliver person-centred money advice and holistic support to individuals and families experiencing financial hardship, housing insecurity and complex needs.
• Manage a caseload of clients, providing tailored interventions including budgeting, debt advice, income maximisation, welfare benefits advice and financial capability support.
• Provide FCA-regulated debt advice, including Debt Relief Orders and other debt solutions where appropriately trained, or refer clients to specialist services where required.
• Support clients experiencing fuel poverty through tariff advice, supplier negotiation and practical interventions.
• Develop personalised support plans that address both immediate financial difficulties and longer term financial resilience.
• Advocate on behalf of clients with creditors, landlords, utility providers, housing services and statutory agencies to achieve the best possible outcomes.

2. Housing and Homelessness Prevention

• Work proactively with clients to sustain tenancies and reduce the risk of homelessness.
• Liaise with landlords, housing associations, Exeter City Council Housing Options and other housing providers to resolve tenancy-related issues.
• Support clients living in temporary accommodation or experiencing housing insecurity.
• Assist clients to access housing-related benefits, CRF Housing Payments and other financial support.
• identify housing risks early and implement practical interventions to prevent crisis wherever possible.

3. Outreach, Engagement and Financial Resilience

• Deliver outreach across Exeter through home visits, community venues and other trusted locations to engage people who may struggle to access traditional advice services.
• Build trusted, professional relationships with clients, adapting communication and support to meet individual needs.
• Support the delivery of financial education sessions, including Navigate the Money Maze and other financial capability initiatives.
• Help clients develop the knowledge, confidence and practical skills needed to manage their finances independently and reduce future reliance on crisis support.

4. Partnership Working

• Work collaboratively with Navigate, Churches Housing Action Team, Exeter City Council and other partner organisations to deliver a coordinated 'No Wrong Door' service.
• Maintain effective referral pathways and ensure clients receive seamless transitions between crisis intervention and longer-term support.
• Attend partnership meetings, case discussions and multi-agency forums where appropriate.
• Signpost and make warm referrals to specialist services to address wider health, housing, employment and wellbeing needs.

5. Systems, Recording and Compliance

• Maintain accurate, timely and high-quality case records using the partnership's case management system - Advicepro.
• Use digital systems and organisational tools effectively, including secure client portals and AI supported technologies where appropriate.
• Ensure all work complies with FCA requirements, safeguarding procedures, GDPR and organisational policies.
• Maintain appropriate professional boundaries and ensure confidentiality at all times.

6. Monitoring, Quality and Outcomes

• Record outcomes and client progress accurately to support contract monitoring and service evaluation.
• Contribute to client feedback, case studies and continuous improvement activities.
• Work towards agreed performance targets while maintaining high standards of client care and professional practice.

7. Professional Practice

• Deliver services in line with person-centred, relationship-based and trauma-informed principles.
• Participate in supervision, reflective practice, team meetings and ongoing professional development.
• Keep knowledge of money advice, welfare benefits, housing and homelessness legislation up to date.
• Promote equality, diversity and inclusion, ensuring every client is treated with dignity, respect and compassion.

General Duties

• Develop and maintain positive working relationships with partner organisations, referral agencies and community stakeholders, promoting collaborative working across the Wis£rmoney partnership.
• Support service improvement by gathering client feedback and identifying opportunities to improve service delivery.
• Work in accordance with organisational policies, procedures and professional standards at all times.
• Contribute positively to team meetings, partnership working and organisational learning.
• Support managers in responding to enquiries, complaints and compliments in a timely and professional manner.
• Undertake any other duties appropriate to the role and participate fully in training and continuous professional development.

Job Title: Evidence Project Officer

Salary:                £26,950 to £29,569 per annum

Contract:           1 year fixed-term with possibility of extension – 35 hours per week

Location:          Thames21’s main office at the Guildhall, City of London; but we also offer hybrid working. You will also be expected to work out on site at various locations across London several times a week.

Responsible to: Evidence Team Manager

About Thames21

Thames21 is a leading environmental charity, working across London and the Thames Basin to deliver high-impact nature-based solutions to the climate and biodiversity crisis through restoring rivers, whilst also connecting communities to their local green-blue spaces and inspiring long-term stewardship of them. 

Diversity at Thames21

Equity, Diversity and Inclusion at Thames21 is key to our success and as such we employ staff from a diverse range of backgrounds, this we feel is key in ensuring that everybody has an equal opportunity and is not treated differently or discriminated against because of their characteristics. We value the voices of our individual employees, and we strive to work in a collaborative, innovative balanced way. The postholder must actively support this.

 

Purpose of the job

The successful candidate will be employed as part of the Evidence Team working in a supportive, dynamic and fast-moving environment. While the post is initially funded for a year, there is likely to be further funding to work on projects related to the monitoring of Nature-based Solutions (NbS) beyond this date. The role is to aid in the delivery of a range of projects within the Evidence Program. These projects will focus on evidence collection in relation to nature-based solutions for flooding and water quality issues, as well as supporting a network of citizen scientists to carry out water quality sampling. The role will require close collaboration with a variety of project partners from local to national scales.

You will work across several projects to collect and analyse water quality evidence relating to NbS that have been installed across London or are planned to be installed. This will involve visiting sites across London regularly to survey sites, collect samples, and speak to local stakeholders.

You will work closely with our network of citizen scientists to support their efforts to measure water quality in their local area. This will involve distributing equipment and PPE, responding to their queries, and visiting sites with them to discuss local pollution issues and potential solutions.

This job would suit somebody who has an interest in river water quality, enjoys working outside, is a good problem solver, and likes working with people.

Main Duties and Responsibilities

· Routine water quality sampling of NbS installations.

· Installation and maintenance of monitoring equipment (e.g. real-time water quality sensors).

· Data inputting, analysis, presentation, and visualisation using a variety of software and online tools such as Excel, ArcGIS, and QGIS.

· Production of high impact verbal and written reports aimed at a range of expert and non-expert audiences.

· Work with local stakeholders to aid in the delivery of a range of river-related projects.

· Support monitoring carried out by citizen scientists.

· Delivery of other types of project work, as and when required by project or team managers.

· Work outside in a riverside environment in a variety of weather conditions.

· Work with Thames21 colleagues to develop and implement Thames21’s vision.

Other Duties

This job description cannot cover every issue or task that may arise within Thames21. At various times the post-holder will be directed to carry out other reasonable duties in support of other Thames21 activities that are consistent with those in this Job Description.

We appreciate the time you took to apply for this role, and we understand that it can be disconcerting when you don’t hear back from a position you have applied for. However, due to the high number of applications we expect to receive, we are unable to respond to or provide feedback on individual applications. Nevertheless, we want to manage expectations. Therefore, if you do not hear from us within 4 weeks of the closing date, please assume that your application has not been successful on this occasion.

Please advise in your application if you are happy for us to contact you for any future opportunities that may arise, should you not be successful in this position.

No agencies, please.

Role Purpose

The Senior Individual Giving Officer is a crucial position within EIA’s Fundraising team, which contributes to the delivery of the individual giving strategy through acquiring and stewarding new supporters, leading our face to face fundraising and mass participation event programmes and legacy marketing and stewardship.

You will need to have demonstrable experience of delivering campaigns across individual giving products and channels, excellent written communication and analytical skills, and experience of creating engaging and inspiring online and offline direct marketing communications. 

Key areas of responsibility

New Supporter Acquisition: Face to Face fundraising

The Senior Individual Giving Officer will lead our new acquisition channel, face to face fundraising, to recruit new regular givers:

• Responsible for the end-to-end management of acquisition campaigns, from briefing internal and external stakeholders and suppliers, to developing creative and monitoring results and evaluating performance
• Ensure campaigns are delivered on time and on budget and meet the campaign KPIs
• Work with the Individual Giving Manager and Digital Implementation Officer to share content to feed into the bespoke supporter journeys for new supporters to increase engagement

Mass Participation Events

The Senior Individual Giving Officer will lead our growing mass participation events programme. Building on the success of testing during 2026, learning will be applied to further expand the event programme during 2027 and beyond:

• Develop and manage the annual event calendar to ensure there is a broad range of events that are targeted towards EIA supporters
• Responsible for all elements of supporter recruitment and stewardship from developing marketing materials, working with the Social Media and Digital Engagement Manager and the Digital team to recruit new supporters, setting up fundraising pages and stewarding supporters to meet their fundraising targets, through to evaluating performance and applying learnings to future events.

Supporter retention, development, and engagement

The Senior Individual Giving Officer will be responsible for developing and delivering engaging and inspiring supporter development activity and supporter journeys for individuals:

• Lead on creating the content and briefing suppliers for the supporter newsletter mailings which are sent out three times a year. 
• Plan, implement and evaluate digital and offline supporter-driven supporter journeys from all individual giving audiences, including appeals, face to face, mass digital, regular giving and the weekly lottery
• Work closely with the Individual Giving Manager, Supporter Services Officer and teams across the organisation (including the Communications and Campaign teams) to develop inspiring and targeted content and communications that increase engagement and lifetime value of supporters
• Establish Key Performance Indicators (KPIs) for monitoring and evaluating the success of supporter journeys
• Along with the Supporter Services Officer, be a key point of contact for supporters, ensuring that all supporters have a positive experience

Legacy Marketing and Stewardship

• Develop and deliver legacy marketing campaigns to acquire new legacy pledgers from our existing supporter base
• Take a key role in the engagement with the Remember a Charity consortium, and lead on the promotion of legacies during Remember a Charity Week
• Work with the Individual Giving Manager and the Communications team to ensure legacy messages are included in all relevant communications including appeals, supporter newsletters and Investigator magazine
• Responsible for all elements of legacy stewardship, from establishing engagement segmentation, to developing and delivering a legacy stewardship programme including bespoke communications, as well as on and offline events and webinars to maximise engagement and commitment from legacy pledgers
• Explore opportunities to recruit legacy pledgers from new audiences

Strategy development, budgeting and campaign reporting

• Work with the Head of Fundraising and Individual Giving Manager to develop fundraising strategy and annual plans
• Monitor income and expenditure of campaigns within your areas to ensure they meet budget and contribute to the mid-year reforecast process
• Produce regular campaign reports that monitor performance against KPIs and feed back to the Head of · of Fundraising and wider organisation to share successes with the EIA team

Turn2us is a national charity tackling financial insecurity and its structural causes. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.

As an equal opportunities employer, we are committed to equity, inclusion and diversity and the value people from different backgrounds bring to a team. If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating financial insecurity, join us and build your career with a charity dedicated to ensuring dignity and equity for all.

The role

The Research and Learning Manager will lead Turn2us's research activity in complex and emerging areas including place-based approaches, co-production, stigma and systems change. Working within the Impact & Evaluation team, you will design and deliver high-quality research, develop learning approaches, and contribute expert input to Monitoring, Evaluation and Learning (MEL) frameworks across the organisation. You will work closely with colleagues across Programmes, External Affairs, Digital and Data teams to ensure robust evidence informs decision-making, programme development and strategic priorities. This is an exciting opportunity to help shape Turn2us's understanding of what works to tackle financial insecurity and to influence both organisational learning and wider sector thinking.

Skills and experience

You will bring experience leading research and/or evaluation work in complex, multi-stakeholder environments and be comfortable working in areas where approaches are evolving or not fully defined. You will have strong qualitative or mixed-method research skills, excellent analytical thinking and experience turning evidence into practical recommendations, frameworks or approaches. We are particularly interested in candidates who can build strong relationships, influence thinking across teams, facilitate learning conversations and communicate complex ideas clearly. Knowledge of co-production, participatory approaches, place-based work or related fields would be particularly valuable, alongside an understanding of poverty and financial insecurity in the UK.

We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are required to work from the office a minimum of 1 day a week.

Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.

Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).

Please read the Research & Learning Manager job pack for further information on our website.

The role will require occasional travel within the UK, including visits to place-based programme locations, workshops with partners or participants, and conferences or events relevant to the role.

Turn2us is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we are interested in applications from people from all backgrounds.

ABOUT GLOBAL CANOPY

Global Canopy is a data-driven not for profit delivering real transparency and accountability for market impacts on nature and people. Our special focus is on ending deforestation – an essential step in achieving urgent global goals on climate, nature and human rights.

Our platforms, data and insights are relied upon by Fortune 500 companies, major financial institutions, national and regional governments, and some of the most effective campaigning organisations worldwide.

We work globally, with a focus on both forested regions (particularly across Latin America and South East Asia), and major consumer and financial markets (with a focus on Europe, the US, Singapore and China).

ABOUT THE NATURE POSITIVE PROGRAMME

Shifting financial flows from enabling nature destruction towards activities that credibly support nature protection and restoration is crucial.

Global Canopy is working to enable the mobilisation of investment at scale into activities that deliver positive outcomes for nature and people, and to reverse the current imbalance, where financial flows to nature-destroying activities sit at USD7 trillion while financial flows towards Nature-based Solutions remain at USD230 billion. Turning this tide requires both reducing financial flows to nature-negative activities and significantly scaling up finance for activities that deliver for nature and people.

Many investors lack clarity on how to make this shift. Building on the success of The Little Book of Nature Business, Global Canopy is developing a Nature-Positive Transitions programme that will deliver the evidence, analysis, innovation and energy to mobilise investors, especially asset owners, to support this financial shift.

We are a new, exciting and extremely ambitious programme within Global Canopy and we work closely with likeminded partners, including Oxford University, UNEP Finance Initiative, and UNEP’s State of Finance for Nature initiative.

We also work closely with other teams across Global Canopy, bringing the organisation’s longstanding expertise and market-leading data for finance and corporate supply chains, and nature, deforestation and human rights impacts.

ABOUT THE ROLE

Our very first project under the Nature-Positive Programme, in partnership with the Nature Positive Hub at the University of Oxford, focuses on building the data infrastructure to enable credibility and comparability in assessing nature-related opportunities. To ensure we deliver the data infrastructure that enables credibility and comparability across emerging nature investing opportunities for the financial sector, we are establishing a data infrastructure workstream to define the criteria to assess the potential nature contributions from these opportunities, their risk-adjusted returns, their investability potential and how they can match the mandates of diverse asset owners.

We are seeking two Research Associates with demonstrably strong research and analytical skills and experience in the fields of nature or biodiversity finance who will directly contribute to this data infrastructure workstream.

RESPONSIBILITIES

Research and database development (70%)

• Work with partners and colleagues to define methodologies, relevant frameworks, and criteria for assessing the contribution to nature and the risk-adjusted returns of nature-investing opportunities, with a focus on scaling these opportunities.
• Work with colleagues and partners to design and develop a data repository of nature-related investment opportunities, defining the models, schemas and conventions that enable multiple researchers to record opportunities consistently and comparably.
• Identify and map nature-related investment opportunities across sectors against the defined criteria.
• Conduct interviews with potential investees and investors (including asset owners) for selected nature-related investment opportunities.
• Manage delivery of research in line with project timetable, ensuring alignment with the overall project ambition and strategic direction.

Content and engagement (20%)

• Draft case studies and reports, synthesising the analysis and lessons from the project with the Nature Finance Content Lead and project partners.
• Maintain ongoing technical engagement with partners at the University of Oxford and other key technical contributors
• Coordinate external consultations on the project’s technical aspects, in collaboration with partners and the project’s engagement associate.
• Support in the organisation of events that raise awareness and amplify project results.

Strategy and Fundraising (10%)

• Contribute to monitoring, evaluation and learning, including donor reporting.
• Contribute to fundraising efforts and the ongoing development of the nature-positive strategy

REQUIREMENTS

To be successful in the role, these are the things that will matter most:

• Applied environmental research skills and experience, particularly with nature impact and assessments
• Deep understanding of financial analytics
• Data collection and data modelling experience with a view to inform decision-making
• Programmatic data analysis skills (strong preference for Python using pandas) to clean, structure and analyse complex datasets, compute derived metrics, and produce clear summaries and visualisations for reports and case studies
• Experience delivering collaborative projects with technical components and with external partners
• Demonstrable project management experience, with capacity to independently manage work according to agreed project timelines and to a high standard

Essential behavioural competencies:

• Demonstrable motivation and alignment with the project’s vision and mission, as well as Global Canopy’s strategy
• Proactive and self-motivated
• A team player who takes ownership of their own work, listens to feedback and supports their colleagues’ contributions
• Honesty, curiosity and resilience

Desirable

• Experience building strong data models within spreadsheets or low/no code tools, and/or relational database experience, ideally with PostgreSQL.eans.
• Coding skills (ideally Python) to support and streamline the data work
• Experience with social impact analysis
• Familiarity with the nexus between human rights and nature-related issues.

BENEFITS

Salary: £50,000 full time equivalent. This role sits within Band D on Global Canopy’s remuneration framework.

Nature of contract: x2 full-time, permanent contracts. Our office is in Oxford, with flexible home-working arrangements in place. Attendance at the office will be expected on a monthly basis. We are willing to support UK visa sponsorship for the successful candidates.

Holidays: 36 days (including bank/public holidays) for discretionary use across the annual leave year. Option to purchase up to an additional 5 days or equivalent of one week’s leave.

Pension: Employer pension contribution of 8%.

Healthcare cashback plan: Covering dental fees, eye-care, wellbeing, physiotherapy, chiropody and much more – for you and any children.

Employee Assistance Programme: Which provides free, confidential advice on personal and legal matters.

Other: Huge range of discounts and cashback deals at gyms, restaurants, holidays, and much more.

HOW TO APPLY

To apply for the position, please follow the links and submit an up-to date CV and answers to the following questions (please no more than 150 words each):

• Describe a time when you used code to clean, reshape, combine or otherwise modify datasets to prepare them for analysis. What was messy or difficult about the raw data, what did your code do, and how did you verify the result was correct?
• Describe a time when you assessed the environmental benefits and/or the financial performance of an investment that presented itself as potentially beneficial to nature. What was your thought/analysis process, what data did you use, and what difficulties did you encounter in conducting the analysis? How did you address them?
• Why is this role at Global Canopy an attractive opportunity at this point in your career?

All candidates are asked to complete an anonymous diversity monitoring form when they apply.

The closing date for applications is Monday, 10 August 2026 at 9am BST. Early application encouraged. We may close applications early if enough suitable candidates are identified.

First round interview calls are provisionally planned for 21 and 24 August and will be conducted remotely via a video call.

Those successful in the first round will then be invited to complete an assessed exercise which will determine who we invite for a final interview.

Final interviews will be held via video call and are tentatively scheduled for w/c 7 September.

About Pathway Fund

We are the UK's first Black and Ethnic Minoritised (BEM)-led impact investment wholesaler, dedicated to catalysing opportunities for Black and Ethnically Minoritised communities across the UK. Our mission is to address structural inequalities within the UK’s investment ecosystem by providing bespoke and subsidised capital to BEM-led organisations, making it more affordable and accessible to those underserved by existing infrastructure. We act as a funder, convenor, and knowledge builder, bridging gaps between communities, finance, and policymakers to drive systemic change and foster inclusive growth and community wealth building.

Following the receipt of our Dormant Assets funding, we have moved into full delivery mode, with the first wave of Investment Management Organisations (IMOs) already applying. This is a key role for Pathway Fund; the successful candidate will embed existing structures and systems within the organisation while ensuring we remain a learning-led team that constantly strives to improve. As we work to deliver systemic change, this role will serve as a key face of the organisation, embodying our culture of excellence, practicality, and flexibility. We are a small, collaborative team with an ambitious remit and a strong commitment to public value, working closely with partners to ensure we achieve our mission.

Role Summary

The activities of the Programme Manager are key to the deployment of Dormant Assets funding, in alignment with Pathway Fund’s strategy 2026-2029. Reporting to the Head of Programmes, you will act as an operational lead for the Programme team. In this role, you will build upon and embed the existing structures for end-to-end delivery of Pathway’s funding programmes and oversee the effective management of our investment portfolio, ensuring continuous improvement, timely delivery, high-quality outputs, and robust monitoring, evaluation, and learning. This includes the ongoing development of programmes, managing application and selection processes, acting as secretariat for Pathway Fund’s Social Investment Committee, overseeing intermediary contracts, managing stakeholder relationships, monitoring and reporting, and ensuring programme outcomes are met.

 Reports to: Head of Programmes

Location: Kennington, London (hybrid or remote working)

 Contract: Permanent, Full-time (1.0 FTE)

Key Functions

Programme Design, Launch and Governance

• Support the Head of Programmes in further developing and communicating key policies and guiding documents for the deployment of Dormant Assets capital.
• Support the Head of Programmes in refining and scaling Pathway’s key funding programmes.
• Manage outreach to key stakeholders including national and regional intermediary organisations, and potential co-investors.
• Provide pre-application support to BEM-led intermediary organisations.
• Conduct application review and assessment.
• Act as secretariat for Pathway Fund’s Social Investment Committee, collaborating with the Executive Assistant (or relevant office support role) to ensure all committee coordination, paper distribution, and logistical support is effectively managed.

Programme and Portfolio Management

• Deliver specific funded programmes aligned with agreed objectives, budgets, and timelines.
• Support the Head of Programmes in planning and coordinating programme activities.
• Manage day-to-day delivery of specific projects or programme strands.
• Oversee contracting, due diligence, and reporting processes, focusing on continuous improvement of these workflows.
• Liaise with intermediary and delivery partners to ensure compliance with funding agreements, quality standards, and performance expectations.
• Track budgets, milestones, and outcomes, ensuring timely and effective delivery.

Monitoring, Reporting, and Evaluation

• Maintain and improve accurate programme records, data, and systems.
• Support preparation of financial and performance reports for the Head of Programmes, CEO, and funders.
• Contribute to data collection, learning, and impact reporting across programmes.
• Support the ongoing refinement and implementation of monitoring and evaluation systems.

Marketing and Promotion

• Work with internal colleagues and external partners to promote Pathway Fund's programmes, funding opportunities, and impact.
• Contribute to the development of programme communications, case studies, events, and promotional materials.
• Represent the organisation at stakeholder meetings, networks, and events to raise awareness of Pathway Fund's work and strengthen relationships.
• Support the dissemination of programme learning, outcomes, and success stories through appropriate communication channels.

Stakeholder Engagement

• Manage relationships with intermediary, delivery, and regional partners.
• Support stakeholder and regional engagement activities to strengthen collaboration and visibility.
• Act as a point of contact for programme-related enquiries and communications.

Administrative and Operational Support

• Coordinate meetings, events, and workshops to support programme delivery.
• Work closely with the Executive Assistant (or relevant office support role) to ensure the smooth operational delivery of programme-related administrative tasks.
• Support policy, governance, and assurance documentation for programme delivery, building on established foundations.

Person Specification

Essential

• 5+ years of experience in managing or supporting grant funding or investment programme delivery.
• Strong organisational and project management skills, with track record of managing multiple programmes and associated consistency on time, quality and budget.
• Ability to develop programme strategies and plans that align with Pathway’s overall strategy and impact objective.
• Excellent stakeholder management and communication abilities.
• Confidence working with budgets, contracts, and performance reports.
• Strong attention to detail and accountability.
• Proficiency with Microsoft 365, SharePoint, and similar tools.
• Collaborative, adaptable, and proactive with a "can-do" attitude.
• Positively encouraging, conscientious and respectful as a team member working with a small but dynamic team.
• Commitment to Pathway’s mission and equity-focused values.

Desirable

• Knowledge of social enterprise, social investment, impact investment, or dormant assets.
• Experience working with Black and Ethnic Minoritised-led organisations or regional partnerships.
• Experience in contract management or monitoring and evaluation.
• Interest in data, learning, and impact measurement.
• Experience working in small organisations and/or in start-up environment.

What We Offer

• Holiday Entitlement: 28 days annual leave, 3 days office closure between Christmas and New Year (covering office closure), plus bank holidays.
• Flexible/Hybrid Working: We welcome applications from anywhere in the UK. We operate a remote working policy for long-distance employees where they will be required to attend the office twice a month with some flexibility for key events. Travel costs will be covered for remote employees. Employees based locally are expected to travel to the office 3 days a week.
• Pension Scheme: 5.5% employer pension contribution.
• Professional Development: Dedicated training budget or commitment to continuous learning.
• Culture: The opportunity to be part of a highly collaborative, mission-driven team dedicated to delivering systemic impact and racial equity in the UK social investment ecosystem.

Job Title: Operations Manager

Location: Office-based with drop-ins in local vanues in Lancaster and Morecambe

Working hours: Monday to Friday with occasional out-of-hours work where needed, with Time Off In Lieu (TOIL)

Salary: £34,275 per annum (full-time at 37 hours per week)

Annual leave: 28 days plus 8 days’ bank holiday

Pension: 5% employee contribution plus 3% employer contribution

Contract: 12 months’ fixed term, subject to extension dependent on performance and funding

Closing date for applications: Tuesday 11th August at 23:59 BST

ABOUT THE ROLE

This is a varied role leading a small but impactful charity. As our Operations Manager, you will lead a diverse team of volunteers, and work alongside a small staff team, to lead RAIS Lancaster’s work supporting asylum and refugees through drop-ins, office-based appointments, and projects.

You will work alongside our Senior Support Worker to deliver high quality and complex casework, and our Treasurer/IT Manager to assist with funding bids and monitoring and evaluation of our projects. You will be the front-facing staff member for our partnership work, and liaise with key stakeholders. The Operations Manager will also work closely with our Trustee Board on strategy and governance.

ABOUT THE CHARITY

RAIS Lancaster is a charity founded in 2017 to offer advocacy, information, and support to refugees and asylum seekers in our area. We are volunteer-led, with a small staff team of two currently. We currently offer five drop-ins a week for asylum seekers and refugees, in collaboration with partner organisations, in Lancaster and Morecambe. Each drop-in is staffed by paid and voluntary workers.

We also conduct support work for asylum seekers and refugees facing more complex issues in one-to-one appointments in our office at the Cornerstone in Lancaster, and accompany clients to appointments where appropriate to offer support and advocacy. As the needs of asylum seekers and refugees in our area change, we adapt and develop our work to support those we work with. We are expecting to soon be registered with the Immigration Advice Authority.

OUR VALUES

Inclusive - We aim to work with refugees and those seeking asylum. We are working hard to offer an equal voice and opportunities 

Solidarity - We work from a place of solidarity with those we support

Collaborative - We work with each other and those we come into contact with in harmony

Respect - We have respect for all those that we work with. We treat everyone - clients, volunteers, colleagues, partners and other organisations - with respect, recognising their contributions and strengths

APPLICATION PROCESS

Please read through our Recruitment Pack on the Charity Job website, which contains the Job Description and Person Specification. 

Please note: RAIS Lancaster is using anonymised recruitment for this application to remove bias in the selection process. Charity Job will anonymise applications automatically. Your personal details will be removed from submitted documents and your name anonymised in our application portal.

Please apply via the Charity Job Website with:

• Your CV 
• A cover letter (2 pages maximum)
• A completed Equal Opportunities Monitoring form

We ask that you do not use AI to write your cover letter so that we can see your written English skills.

Please read through the Person Specification carefully. Please provide evidence of as many suitable qualifications, experiences, and skills that you have in your covering letter. Address each item in the Person Specification and show evidence of when these skills, knowledge and/or experience were gained. This can be from paid work, volunteering, or life experience.

The deadline for applications is: Tuesday 11th August at 23:59.

Applications will then be shortlisted by our recruitment panel. If shortlisted, you will receive an invitation to interview.

Interviews will be held on Tuesday 18th August at the RAIS office at The Cornerstone, Sulyard Street, Lancaster, LA1 1PX.

If you are invited for interview and cannot attend on this date we may be able to arrange alternatives.

You will be asked to undertake a casework-related task as part of the recruitment process which will be provided on the day of the interview. Further details will be sent to those invited for interview with an opportunity to request reasonable adjustments. After the casework task, applicants will attend an interview with staff and Trustees.

If you have any questions regarding the application process, please email our current Operations Manager, Caitlin Luna. Her email address can be found on the final page of the Recruitment Pack. Please note that Caitlin does not work on Wednesdays.

About KLS’ Future Foundations education team 

Future Foundations is an education programme of Katherine Low Settlement. Since 2004, KLS’ Future Foundations education team of 10 part-time staff and over 100 volunteers, have supported young refugees and their families in Battersea and the London Borough of Wandsworth to thrive in their education. Through mentoring, family support, casework and homework clubs, we provide the tailored support each young person and their family (if they have one) needs to overcome the barriers to education they face at home and school. 

Key Objectives for this Role 

Working closely with the Lead Youth Worker and Youth Worker you will help create safe, engaging and inclusive opportunities for children and young people to learn, build confidence and develop positive relationships. 

Homework Clubs 

• Support the running and planning of two weekly homework clubs for children age 5 - 14.

• Contribute to the development of engaging session plans and learning activities. 

• Research and source resources and materials to support activities and learning.

• Support to plan and run engaging and fun activities/ongoing projects for children attending the clubs.

• Use participatory approaches to ensure young people help shape activities and programme development.

• Encourage children and young people to take ownership of activities and contribute to decision-making within the clubs Implement our behaviour management policy and work from a trauma informed perspective. 

• Support the registration and onboarding of new participants, ensuring records and consent information are accurate and up to date Liaise with families/carers when necessary. 

• Maintain accurate records, registers, case studies, feedback, photographs and other monitoring information in line with organisational requirements and funding obligations.

• Maintain excellent safeguarding practices. 

• Support the wider Future Foundations team to identify support needs and make referrals to appropriate external services and partner organisations.

• Provide cover for youth, mentoring and homework club sessions when required.

Trips and activities  

• Support the planning and delivery of an annual programme of educational, recreational and enrichment activities, including trips during school holidays.

• Ensure that this is done in collaboration with children, young people, their families and other KLS projects. 

• Assist with the summer programme development, organisation and delivery.

Teamwork and reporting 

• Work with Future Foundations team members to coordinate work, refer young people and/or parents/carers to our casework and advice team. 

• Work with Community Learning Coordinator to refer and encourage parent participation in workshops and other activities at KLS. 

• Contribute information, case studies and impact data for reports to funders, trustees and other stakeholders.

• Communicate well with other teams within KLS to provide a high-quality service to our members 

Other Duties  

• Participate in regular supervision, team meetings and annual appraisals; help to identify your own job related development and training needs. 

• Always work with anti-discriminatory, empowering practice, ensuring everyone is treated with dignity and respect. 

• Adhere to Katherine Low Settlement’s code of confidentiality, safeguarding and equal opportunities policies.

• Undertake your role in a professional manner and maintain a high-quality standard of work in accordance with the aims, values and ethos of KLS.

The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.   

Person Specification

The following skills and experience are required for this post:

Essential

• Experience of working with refugee communities and/or children/young people and/or vulnerable groups ensuring that clients’ needs are at the forefront of service planning and delivery
• Experience of planning, delivery and reporting in a similar voluntary sector project (preferably with refugee communities) 
• Excellent communicating skills (oral and written) with refugee young people, their families, staff and partner organisations
• Ability to motivate, support and encourage young people 
• Ability to work as part of small team, whilst also working independently
• Personal attributes: hard working, organised, takes initiative, reliable, patient, high professional standards
• Experience and sensitivity working with young people who are affected by mental health issues and past trauma.Empathetic, non-judgemental and able to form supportive but boundaried relationships with young people 
• Knowledge of up-to-date best practice as regards safeguarding the welfare of children
• Excellent IT skills including MS Office suite and ability to use Internet, email and social media 
• Committed to KLS’s mission, vision and values 
• Passionate about social justice, education and championing the value of families from refugee communities

Desirable

• Track record of managing volunteers
• A recognised teaching and/or youth work qualification 
• Experience of monitoring and evaluating projects effectively and ensuring that they are consistently meeting needs and being able to demonstrate value to funders

As a project co-ordinator you will be responsible for delivering group & 1:1 sessions to boys in primary & secondary schools across inner-London ( age 10-16) using our evidence-based Boys' Development Programme. 

You will liaise directly with staff in our agreed partner schools to organise the admin and arrange the group and 1:1 sessions you  will deliver in schools.  You will collect data/ information  for use in our in-house database for monitoring and evaluation.

The post-holder will report to the Head of Programme ( Boys' Development Team)  providing support to formulate strategy for developing the work across localities, in line with FMs mission,  values and business plan.  A key element of the work will be to support new opportunities, identifyingemerging trends and incorporating  best practice into current service and having  aconfident, positive approach to children and young people.

How to apply: 

• You must have the Right to Work in UK (please state this in the cover letter) 

• You can access full details in the attached job description and person specification.  

• To apply, Future Men will accept either a CV and Covering Letter or completion of the application form on the Futrue Men website on the 'Jobs' page.

Guidance on application: 

• Your application will be used to shortlist for interview.    

• Closing date: Sunday 2nd of August 2026 

• Interviews will be held on Wednesday 12th or Thursday 13th of August 

Please note: Only shortlisted applicants will be contacted. 

Senior Voids Surveyor
Home Counties | Up to £62,000 
Goodman Masson is proud to be partnering with a housing association to recruit a Senior Voids Surveyor
This is a fantastic opportunity for an experienced surveying professional to take a lead role in the effective management and delivery of the organisation's voids service. You will be responsible for ensuring properties are assessed, works are appropriately specified and homes are returned to a safe, compliant and lettable standard in a timely and cost-effective way.

As Senior Voids Surveyor, you will provide technical surveying expertise across the organisation's void properties, overseeing works from initial inspection and specification through to completion and handover.
You will be responsible for ensuring void works are delivered to a high standard, within agreed timescales and budgets, while identifying opportunities to improve performance, reduce turnaround times and deliver value for money.

The Role 

• Undertaking detailed surveys and inspections of void properties, identifying required works and potential risks.
• Preparing specifications, schedules of work and cost estimates for void works.
• Managing and monitoring contractors to ensure works are delivered within agreed timescales, budgets and quality standards.
• Undertaking post-inspections and quality checks to ensure works have been completed in line with specification.
• Providing technical advice on complex voids, property condition and repair requirements.
• Supporting the effective management of void expenditure and ensuring value for money.
• Working collaboratively with housing, lettings, repairs and asset management teams to minimise void turnaround times.
• Ensuring works comply with relevant legislation, health and safety requirements and housing standards.
• Identifying opportunities to improve void processes, performance and customer outcomes.
• Supporting the monitoring and reporting of void performance, costs and key performance indicators.

About You
You will be an experienced surveyor with a strong background in social housing and a detailed understanding of voids, repairs and property maintenance.

• Relevant surveying, construction or property-related qualifications is essential.
• Experience working within a housing association, local authority or similar social housing environment.
• Strong experience of managing void properties, empty homes or responsive repairs.
• A sound understanding of building construction, property maintenance and diagnosing defects.
• Experience producing specifications, schedules of work and cost estimates.
• Experience managing and monitoring contractors and ensuring works are delivered to the required standards.
• Strong knowledge of relevant health and safety, housing and building regulations.
• Good commercial awareness, with experience managing budgets and delivering value for money.
• Excellent communication and stakeholder management skills.
• The ability to manage competing priorities and work effectively across a large property patch
• A proactive approach to identifying improvements and driving better service performance.

Apply
If you're an ambitious maintenance professional in social housing we'd love to hear from you.
For a confidential discussion and further information, please contact  

Job Title: Chief Operating Officer

Contract: Permanent

Salary: £65,000 per annum

Hours per week: 35 hours

Annual Leave: 25 days plus 8 bank holidays

Role Description

The COO is the Cathedral’s principal member of staff and has responsibility for the overall operational performance and administration of the organisation, its assets and its people. Appointed by the Chapter and accountable to them through the Dean, the COO works with the Senior Leadership Team (SLT) to develop and implement strategy and policy, ensure effective governance and compliance, manage the business functions of the Cathedral and monitor its overall progress and development.

Key Responsibilities

Strategic Leadership

• Lead the development of the Cathedral’s overall strategy to reflect the Cathedral’s Vision and Values.
• Ensure the effective implementation of the Cathedral’s masterplan and successfully deliver outcomes through the effective performance management of goals and objectives.
• Secure financial sustainability, achieve growth and optimise the efficient use of resources through effective short, medium and long term planning.

Safeguarding

• Work closely with the Dean, the Cathedral Safeguarding Committee, Chapter Safeguarding Lead and the Safeguarding Officer to develop and deliver the Cathedral’s safeguarding strategy.
• Act as a role model in upholding safeguarding policies and embedding a healthy safeguarding culture across Cathedral life.
• Negotiate, implement and continually review the Service Level Agreement with the Diocesan Board of Finance and the Diocesan Safeguarding Officer.
• Ensure compliance with current safeguarding legislation and national guidance, fostering an environment where safeguarding is everyone’s responsibility.

Staff and Volunteers

• Ensure recruitment, training and HR management of staff and volunteers adhere to the Safer Recruitment policies of the Church of England and meet the needs of the Cathedral.
• Develop a workplace culture and ethos that reflects the Cathedral’s values and enables and empowers staff and volunteers.
• Act as a role model for effective people management, supporting, developing, and constructively challenging others while encouraging continuous professional development.
• Foster a collegiate, open, and collaborative environment across the Cathedral.
• Champion diversity and inclusivity within the Cathedral community, providing opportunity and support for all.

Cathedral Compliance and Operational Management

• Ensure the effective running and forward planning of Chapter and other governance committees, including compliance with the Constitution and Statutes.
• Ensure trustees and others in governance positions are properly inducted and trained including in safeguarding.
• Ensure that the Cathedral meets all legislative regulations and complies with ecclesiastical and charity laws.
• Be accountable for reporting to the Charity Commission and Companies House.
• Work with the Chief Finance Officer to ensure that the strategic plan is supported by a robust, multi-year financial plan aligned with long-term objectives.
• Work with the Visitor Experience Manager to increase income generation, establishing a growth plan with the Abbey of St Edmund, Reborn Project.
• Work with the Architect and Facilities Manager to ensure the Cathedral meets its statutory and legal obligations relating to heritage, ecclesiastical and listed buildings in its care.
• Work with the Facilities Manager to ensure the Cathedral meets its statutory and legal requirements in relation to its properties and responsibilities as a landlord.
• Ensure effective management of Health and Safety across the Cathedral ensuring compliance with statutory legislation and best practice; ensure emergency procedures are up to date.
• Ensure all data is protected and processed in full compliance with GDPR legislation.
• Ensure that the Cathedral is complies with all legal requirements, interpreting and communicating changes in compliance to the Chapter and Cathedral staff.
• Support the Church of England’s Net Zero targets and ensure the Cathedral has a plan for reducing carbon emissions; adhering to statutory requirements relating to Net Zero.
• Ensure suitable IT provision is in place, to support Cathedral operations, is secure and regularly review software and hardware requirements.
• Work with the Marketing & Communications Manager to oversee public relations, ensuring appropriate management of reputation, branding, and media activities; act as Cathedral spokesperson as appropriate.
• Review working methods, office accommodation and administration support to ensure arrangements are fit for purpose.
• Promote open and transparent ways of working throughout the administration, with effective communication and engagement at all levels.
• Oversee the effective planning and management of key projects and the implementation of delivery programmes to achieve operational and strategic objectives.
• Support the Dean in managing relationships with the 1327 Club.
• Ensure the effective management, use and future development of all the Cathedral’s assets.
• Be responsible for contingency planning, including the management of insurance, disaster recovery and salvage planning and oversee the Cathedral’s risk register.
• Develop for approval, maintain and regularly review policy and procedure documents of Chapter and ensuring they are embedded across the organisation.
• Chair staff and management meetings.
• Manage the business operations of the Cathedral in accordance with the values, standards and budgets agreed by Chapter.
• Lead, manage, motivate and empower staff and volunteer teams through effective structures, training and professional relationships.

Direct Reports

• Chief Finance Officer
• Cathedral Safeguarding Officer
• Human Resources Officer
• Visitor Experience Manager
• Volunteer Manager
• Marketing and Communications Manager
• Facilities Manager
• Shop Manager
• Pilgrims’ Kitchen Manager

Attendance Required at:

• Chapter Meetings
• Finance Committee
• Nominations Committee
• Risk, Audit and Review Committee
• Safeguarding Committee
• Health and Safety Committee
• Information Protection Group
• The Guild of St Edmund Committee
• Forum
• Annual Parochial Church Meeting (APCM)
• Enterprises Ltd Meetings
• Eco St Eds Committee
• Abbey of St Edmund, Reborn CIO
• Cathedral Administration and Finance
• Association (CAFA)conferences

Person Specification

Essential Qualities

• A proven track record of strategic leadership with successful
• delivery of projects and outcomes within an organisation of a similar size and complexity.
• Experience of working at board level or closely with boards.
• Significant leadership capability, with the ability to influence, inspire, and engage the Cathedral Community and external stakeholders.
• An empowering management style that fosters teamwork, trust and collaboration, with a strong understanding of HR best practice.
• Successful experience of leading significant change and of fostering a culture of continuous improvement and development within a complex organisational environment.
• Proven experience in managing operational performance within tight financial constraints in a complex, multi-faceted environment.
• Effective delivery of financial strategy and budget management, demonstrating strong commercial acumen.
• An understanding of safeguarding and the critical role it plays in protecting all people.

Desirable Qualities

• Previous experience as a COO or at a similar senior leadership level.
• An understanding of the complexities in managing wide-ranging cathedral operations or previous experience within a Church of England setting.
• A good understanding of best practice in charity governance.
• Experience of managing a heritage site.
• Experience working with volunteers.
• Experience in safeguarding best practice.

Knowledge and skills

• Ability to understand complex operational issues and develop creative and innovative solutions.
• Excellent written and verbal communication skills, with the confidence to share information effectively at all levels internally and externally.
• Commitment to working efficiently and effectively, utilising technology and software as appropriate.
• Ability to develop and encourage a strong team ethos among staff and volunteers.
• Strong analytical skills and sound judgment.
• Experience of managing budgets.
• Well-developed interpersonal skills, with the ability to engage comfortably with all users of the Cathedral.

Other criteria

• Empathy with the beliefs and ethos of the Christian faith.
• Comfortable working within a team of staff and clergy with a range of different skills and gifts, understanding their different roles and working patterns.
• Commitment to the Cathedral’s purpose and vision, and to taking an active role in the Cathedral’s community, mission and outreach.
• A satisfactory enhanced Disclosure and Barring Service (DBS) check is required for this post. The appointment is subject to a six-month probation period.

Additional Information

The role requires the post-holder to work occasional weekends, evenings and non-working days, as required for which time off in lieu will be given. The post-holder will undertake such other duties as may reasonably be expected. This document is accurate at time of publication but is subject to regular review and may change in line with the Cathedral’s requirements.

Closing Date: 9.00 am Monday 3 July 2026

Interviews: Wednesday 12 August 2026

Help us achieve our vision that fewer people die by suicide.

We're looking for an experienced and proactive Project Manager to join our Quality and Service Improvement team. This role is responsible for leading the successful delivery of operational projects from inception through to implementation, ensuring projects are delivered on time, within budget and achieve their intended outcomes.

This is a great opportunity for an experienced project professional to play a core role in delivering meaningful operational development. Working within a collaborative and purpose-driven team, you'll lead key projects that help improve quality, effectiveness and impact across the organisation

Contract terms:

• £41,416 per annum, plus benefits
• Fixed term contract until end of May 2028
• 35 hours per week (full-time)
• We are passionate about flexible working, talk to us about your preferences
• Hybrid, linked to our Ewell (Surrey) office
• We value meeting in person and working collaboratively. We work in person around 2 days or more per month
• 28 days annual leave, plus bank holidays

What you'll be doing:

You'll work closely with colleagues across the organisation, volunteer leaders, subject matter experts and external suppliers, bringing people together to deliver multifaceted, cross-functional projects that support operational excellence and continuous improvement.

As part of the Quality and Service Improvement team, you'll help embed strong project management practices, provide clear governance and reporting, and ensure stakeholders remain engaged and informed throughout the project lifecycle.

Key responsibilities:

• Leading operational projects from planning through to successful delivery.
• Developing and managing project plans, budgets, risks and dependencies.
• Coordinating colleagues, volunteer leaders and external partners to achieve project outcomes.
• Monitoring progress, resolving issues and providing clear reporting to stakeholders and governance groups.
• Ensuring projects meet agreed objectives, quality standards and deliver lasting improvements.

What you’ll bring:

• Experience delivering complex projects from start to finish.
• Strong stakeholder management, communication and influencing skills.
• Knowledge of project management methodologies and tools, e.g. Agile and Waterfall.
• The ability to manage risks, budgets and competing priorities effectively.
• Strong analytical skills and a collaborative approach to problem-solving.
• A project management qualification (desirable)
• Experience working within a volunteer-led environment (desirable)

For full details, please see the Job Description and Person Specification

Why Samaritans?

At Samaritans, you’ll join a values-led organisation with a powerful mission. You’ll be part of a collaborative and supportive team where your voice matters, your expertise makes a difference, and your work helps save lives.

We offer flexible hybrid working, great benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland. To find out more about Samaritans, please read our recruitment brochure.

We are committed to building a diverse and inclusive organisation that reflects the people we support and who support us. We welcome applications from people of all backgrounds and walks of life. We are committed to creating an inclusive culture where everyone feels seen, heard and supported, at all levels of the organisation.

Apply now

If this sounds like the opportunity for you, we’d love for you to apply. You will be asked to answer some short application questions and to upload your CV and cover letter. If you require adjustments at any stage of the recruitment process, please let us know.

Applications close: midnight Tuesday 11th August 2026

Online Interviews: w/c 24th August

At Samaritans, human connection is at the heart of everything we do. 

We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team. 

We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through. We recognise that some candidates may use assistive technology or tools to help with accessibility, structure or grammar.   

Make a lasting difference for young families.

• Are you passionate about supporting young parents to build brighter futures? Do you believe every family deserves the opportunity to thrive?
• At Pure Insight, we're looking for a compassionate, motivated and experienced Family Support Coordinator to join our dedicated team in Stockport.
• You'll work alongside young parents who have experience of care, helping them build confidence, strengthen family relationships and access the support they need to create positive futures for themselves and their children.

About Pure Insight
Pure Insight supports young people aged 16–28 leaving children's homes and foster care. Through mentoring, practical support and community connections, we help care leavers develop independence, confidence and a sense of belonging.
Over the past 10 years we've expanded across Greater Manchester, delivering nationally recognised services in Stockport, Salford, Cheshire East, Warrington and Halton.

About the Role
Young care leaver parents often face significant challenges as they navigate parenthood while transitioning to independent adulthood. As our Family Support Coordinator, you'll provide tailored, person-centred support that empowers families to thrive.

You'll:

• Build trusting, meaningful relationships with young parents.
• Develop and review personalised family support plans.
• Advocate for parents in professional meetings and statutory services.
• Work closely with social care, health and partner agencies.
• Coordinate and support volunteer mentors.
• Deliver parenting groups, activities and peer support opportunities.
• Maintain accurate case records and monitoring data.
• Champion the voice of young parents and their children.

This is a varied and rewarding role where no two days are the same.

About You
We're looking for someone who has:

• At least two years' experience supporting vulnerable parents and children.
• Excellent knowledge of child development and positive parenting.
• Experience working within safeguarding and multi-agency partnerships.
• An understanding of the challenges faced by care-experienced young people.
• Strong communication, organisation and report-writing skills.
• Experience coordinating projects and supporting volunteers or teams.
• A full driving licence and access to a vehicle for work.
• A compassionate, non-judgemental and solution-focused approach.

Experience working directly with care leavers or mentoring young people would be an advantage.

What We Offer
We value our people and offer:

• Salary of £27,500–£29,500 (pro rata)
• 24 days annual leave plus bank holidays (increasing with service)
• An additional day's leave for your birthday
• Flexible working options
• A friendly, supportive and fun team environment
• Extensive learning and professional development opportunities
• Employee Assistance Programme
• Medicash healthcare benefits (following successful probation)
• Business mileage reimbursement

Join Our Team
If you're passionate about empowering young parents, committed to safeguarding children, and want to make a genuine difference every day, we'd love to hear from you.
Apply today and help young families build brighter futures with Pure Insight – please read the attached document for full details of the role.

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