80 Office and facilities manager jobs
How's your job search on our site?
Circa £46,000 per annum
Fixed term – 10-12 months (Maternity Cover)
Part home/Part office (London) based
UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.
The Foundation Partnerships team at the UK Committee for UNICEF (UNICEF UK) builds long term relationships with private, institutional, and statutory funders. We have achieved significant success in recent years and are ambitious to do more. We are currently recruiting a Foundations Manager (EML Cover) to join the team. The Foundations Manager will be key to enabling us to achieve even greater results for children.
As Foundations Manager, you will research, develop and manage relationships with our partners and prospects, with a particular focus on partnerships at the six and seven-figure level. You will have the opportunity to work within a supportive, enthusiastic and experienced team to cultivate strategic, valuable partnerships for UNICEF UK.
We are looking for excellent communication skills, both written and oral, plus the ability to develop effective relationships with donors to ensure outcomes are maximised for both UNICEF UK and our partners. You will have experience in fundraising including developing and coordinating successful proposals. You will also have experience managing grants, including reporting (narrative and financial) and compliance with contracts. You will need to be a positive team player, able to work to tight deadlines and manage conflicting priorities.
Act now and visit the website via the apply button to apply online.
Closing date: 9am, Monday 4 October 2026.
1st Interview date: Week Commencing 19 October 2026.
2nd Interview date: Week Commencing 26 October 2026.
In return, we offer:
· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)
· outstanding training and learning opportunities and the support to flourish in your role
· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park
· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.
· the opportunity to work in a leading children’s organisation making a difference to children around the world
Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.
We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.
UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.
The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.
We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.
If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.
If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.
Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)
The UK Committee for UNICEF (UNICEF UK), a charity funded by supporters, raising funds for UNICEF’s work for children.

We're looking for someone with experience of verging or similar church support work to provide Maternity Cover for up to 12 months. Starting in December 2026 the successful applicant will be involved with major services and events marking the Centenary of both the Cathedral and Diocese of Portsmouth.
Good social skills are essential as is the ability to work as part of a team as well as on your own inititiave. The ability to work closely with and relate well to all Cathedral staff, ministry team, congregation, volunteers, visitors, and members of the general public will also be required.
The two Assistant Vergers and Precinct Officers (AVPOs) carry out a wide range of duties under the direction of the Head Verger and Precinct Manager. Work includes: the careful setting up and delivery of all liturgical matters; ensuring a welcoming, clean, and safe environment for all working in, visiting, or using the Cathedral and Cathedral House and precinct and ensuring the day-to-day smooth running of the Cathedral for all.
Essential experience and skills
- Sympathy with the Christian faith.
- At least one year’s experience as a church or cathedral verger or in a similar role.
- A flexible attitude and willingness to take on a range of duties including practical ‘hands- on’ work.
- Attention to detail and an ability to assess priorities including when under pressure.
- Understanding of liturgy or willingness to learn.
- Ability to be a good team player and work collaboratively with Ministry Team, staff and volunteers.
- Willing to work alone.
- Good administrative and IT skills.
- Good understanding of the importance of security, maintenance and health and safety.
- Good social and communication skills.
- Have an open and welcoming attitude to all including volunteers and members of the general public.
- A trained First Aider (or willing to be trained upon appointment to an appropriate level).·
- Ability to work flexibly over seven days and evenings including holiday periods.
Desirable experience
- A communicant member of the Church of England.
- Previous experience in a liturgical capacity.
- Experience of working in an environment where paid and voluntary staff work side by side.
- Experience of delivering events.
- Experience of caretaking duties.
Personal qualities
- Excellent interpersonal skills, in particular warmth, tact, diplomacy, discretion, and imagination.
- In sympathy with the ethos and aims of the Cathedral as a Christian organisation.
- Highly collaborative.
- Ability to lift and carry furniture, climb stairs, walk, and stand unaided for significant periods of time and work at height.
- Ability to work with senior level colleagues and with the general public.
- Committed to equal opportunities and inclusivity.
- Committed to upholding the highest standards of safeguarding practice.
Benefits of working at Portsmouth Cathedral:
- Generous leave allowance of 27 days (pro rata for part-time posts) plus all public holidays
- Employer pension contributions of 7%, 1% employee contribution
- Commitment to professional development and training.
- Cash health plan
Safeguarding. The Cathedral takes the safeguarding of children and vulnerable adults very seriously, and practices Safer Recruitment for all roles (both paid and voluntary). An enhanced DBS is required for this role, and face or online training will be required.
Portsmouth Cathedral is an Equal Opportunities Employer and a member of Inclusive Church.
Closing date for applications: 23.59 Sunday 11 October
Interviews will be held on Monday 19 October in person
Candidates invited to interview will be send a short application form and Confidential Declaration Form to complete.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Refuge & Accommodation Services Senior Caseworker supports the Refuge & Accommodation Services Manager in the operational delivery of LBWP's refuge and dispersed accommodation services.
The postholder provides first-line line management, supervision and practice leadership to Refuge & Accommodation Caseworkers and Child Specialists, ensuring women and children receive high-quality, trauma-informed and culturally responsive support.
Alongside managing a team of Caseworkers, the postholder may hold a reduced caseload of women with more complex support needs, oversee day-to-day operational issues, monitor the quality of casework and safeguarding practice, and support the Manager to ensure accommodation services are safe, effective and meet organisational and contractual standards. The post is based in Haringey with an expectation to work across Newham when it is required. This is a 0.5 role wiht a possibilty to be full time subject to funding.
The Senior Caseworker deputises for the Refuge & Accommodation Services Manager in their absence where appropriate.
This is a part time role, requiring 3 days per week (35 hours per week pro rata). There is potential for the role to increase to full-time hours in the future, subject to funding.
Due to the nature of work and focus of LBWP, the organisation considers the candidate’s race and sex, to be an occupational requirement in accordance with Parag. 1, Schedule 9, of the Equality Act 2010.
This post is open only to Black and minoritised, i.e. Global Majority, women.
We are not able to sponsor any work permit or visa.
Key Responsibilities
Team Leadership and Line Management
- Line manage a team of Refuge & Accommodation Caseworkers and Child Specialists, providing regular supervision, case management oversight, performance reviews, wellbeing support and development in line with LBWP policies.
- Support staff to deliver high-quality, women-centred, trauma-informed and culturally responsive services.
- Monitor individual workloads, allocate cases in consultation with the Manager and ensure resources are used effectively.
- Support the induction, mentoring and ongoing development of new staff.
- Identify learning and development needs and contribute to continuous improvement across the team.
- Escalate performance, capability or conduct issues to the Refuge & Accommodation Services Manager, supporting formal processes where required.
Interviews will be held on the 19th of October.
Due to the nature of work and focus of LBWP, the organisation considers the candidate’s race and sex, to be an occupational requirement in accordance with Parag. 1, Schedule 9, of the Equality Act 2010.
This post is open only to Black and minoritised, i.e. Global Majority, women.
We are not able to sponsor any work permit or visa.
London Black Women’s Project (LBWP) is a specialist, women-only organisation dedicated to supporting Black, Asian and minoritised women.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help Create Life-Changing Experiences for Children
At Honeypot, we believe every child deserves the chance to feel safe, valued and supported. As our Children's Services Coordinator, you will play a vital role in making that happen.
This is an exciting opportunity to join a passionate and dedicated team, coordinating the delivery of residential breaks, wellbeing programmes for young carers and vulnerable children across Scotland.
As the person at the heart of our services, you'll bring together people, information and processes to ensure every programme runs smoothly from start to finish. From managing referrals and bookings to coordinating transport, communicating with families and supporting service delivery, you'll help create positive experiences that have a lasting impact on the children and families we support.
No two days will be the same. One day you might be helping a family through the referral process, the next coordinating logistics for an upcoming residential break, preparing essential documentation, analysing service data, or supporting colleagues to ensure every child receives the best possible experience.
What You'll Be Doing
- Coordinating the planning and delivery of respite breaks, wellbeing programmes and outreach services
- Managing referrals, bookings and placements to ensure children receive the right support at the right time
- Building positive relationships with families, referral partners and external stakeholders
- Maintaining accurate records and producing reports to support decision-making and continuous improvement
- Supporting safeguarding, health and safety, and compliance processes
- Coordinating communications, transport arrangements and programme logistics
- Supporting the smooth day-to-day running of the service and Honeypot Scotland sit
What We're Looking For
We're looking for someone who is organised, adaptable and confident working in a busy environment where priorities can change quickly. You'll be a natural coordinator who enjoys solving problems, building relationships and keeping multiple projects moving forward.
You will have:
- Previous experience in an administration or coordination role, ideally within children's services, health, education, charity or community settings
- Excellent organisational skills and attention to detail
- Strong communication and relationship-building abilities
- Good IT skills, including Microsoft Office and ideally database systems
- The ability to work independently and manage competing priorities
- An understanding of confidentiality, safeguarding and data protection principles
- A full driving licence and access to your own transport
Why Join Honeypot?
This is more than an administration role. It's an opportunity to make a genuine difference behind the scenes, helping ensure that children experiencing challenges in their young lives can access safe, supportive and memorable experiences that build confidence, resilience and hope for the future.
If you are passionate about helping children thrive and enjoy bringing organisation, care and efficiency to a busy service, we'd love to hear from you.
Join us and help make every child's opportunity count.
The client requests no contact from agencies or media sales.
About the Royal School for the Blind Charity
The Royal School for the Blind Charity Liverpool is a charity that runs both a School for young people aged 2-19 years old and an adult day service for young adults over the age of 19 with vision impairment, sensory, or additional needs. Although our funding comes from a variety of sources, we are starting to fundraise to support our income and make our work more sustainable for the future. Income generated will support the development of our pupils and young adults, prepare them for the opportunities, responsibilities and experiences of adult life and encourage their independence, communication and mobility.
Why this role matters
We have ambitious plans for the future including building a new Centre to provide opportunities for therapies and independent growth for young people, and we know that developing sustainable voluntary income will be critical to achieving them. That's why we're investing in fundraising and creating this new role. As our first Development Manager, you'll have the opportunity to build our fundraising approach from the ground up, developing new relationships with individuals, businesses, communities and charitable funders and helping us tell the story of our work to new audiences.
Role Overview and Application Process
Job Title: Charity Development Manager
Hours: Full Time (37 hours per week)
Location: This role can be either office-based at the Royal School for the Blind Charity, or hybrid.
Responsible to: Charity Leadership Group and managed by Head of Central Services
Pay Scale: £35k - £40k, depending on experience (NJC 26-30)
Term: Two-year fixed term in the first instance, with the ambition to establish fundraising as a sustainable long-term function within the charity.
This is a rare opportunity to build and shape a new fundraising operation from the ground up, playing a pivotal role in the long-term growth and sustainability of the Royal School for the Blind Charity. As the function develops, there will be scope to expand its reach and impact, offering excellent potential for career progression.
The Charity Development Manager will lead efforts to secure vital income that underpins the charity’s vision and purpose, driving support through donor engagement, targeted campaigns, and strategic fundraising initiatives. Our long-term ambition is to build a diversified fundraising programme capable of generating approximately £400,000 annually. This role will be instrumental in developing and delivering a growing, high-performing fundraising portfolio.
We are looking for an experienced fundraising professional who can design and deliver a robust, evidence-based fundraising strategy. This will involve gaining a deep understanding of the charity’s mission, stakeholders, and audiences, as well as the broader funding landscape, creating a diversified and effective approach that maximizes income and long-term sustainability. This is an exciting time for the Charity as we become much more outward-looking. Alongside our existing work, we have begun a capital building project to enhance our resources. When completed, the new Rushton Centre will house facilities which are open to the public, including a hydrotherapy pool and a café. At the heart of this is a wish to make the Royal School for the Blind Charity part of the fabric of the City.
In this new post we are looking for someone who can help open up our work to the wider public: the role is well suited to an experienced fundraiser looking for autonomy and the opportunity to help shape the next chapter in the charity’s history.
Although this is a new standalone fundraising role, you won't be building the function in isolation. The post sits within a well-established and supportive team and will be strategically led by the Charity Leadership group and Board of Trustees. In addition, you will have access to colleagues across our services to help bring our impact to life, and support to develop campaigns and engage new audiences. Alongside this, the Charity is currently fundraising for a capital project for a significant new building to resource our activities and reach out into the wider community. Whilst this is a separate project, in the future there will be exciting opportunities to link the new building into the core fundraising strategy.
For full roles and responsibilities please see the application pack.
Applications close: 9am on Wednesday 21st October
Shortlisting: Thursday 22nd October
Interviews: Wednesday 4th November
Preferred start date: January 2027 (or as soon as possible)
Safeguarding
The Charity considers safeguarding as its highest priority and fosters an active safeguarding culture. The post will be subject to a range of pre-employment checks, including collection of 3 references, online checks and an Enhanced Disclosure and Barring Service check.
We are here to support and meet the needs of children and young people with a vision impairment, sensory and other additional needs.
The client requests no contact from agencies or media sales.
This is a pivotal role at the heart of ISEAL, bringing together strategic and operational HR leadership and effective office management to create an inclusive, well-supported workplace. The Manager, HR and Office Management will translate our new organisational strategy into forward-looking people practices, while ensuring that colleagues are supported by the policies, systems, resources and working environment they need to thrive.
Working closely with directors, the leadership team, line managers and two HR Coordinators, the postholder will shape the employee experience across the full journey—from recruitment and induction to development, progression and exit. The role will also oversee workplace services, internal communications, budgets and legal compliance across multiple jurisdictions (UK, Netherlands, Sweden, Switzerland, Belgium, and Canada), helping a hybrid and remote workforce stay connected, informed and confident. As an additional resource, an experienced HR consultant delivers recruitment campaigns and other special projects.
We are looking for an experienced generalist HR professional, who combines strategic insight with practical delivery and sound judgement. You will bring current employment law knowledge, strong influencing and coaching skills, a genuine commitment to inclusion and wellbeing, and the confidence to improve policies, systems and ways of working in an international, values-led organisation. Above all, you will be collaborative, resilient and motivated by ISEAL’s mission to accelerate positive change for people and the planet.
The key responsibilities we entrust you with:
HR Management
- Develop and deliver a HR strategy aligned with the organisation’s new strategic direction, translating priorities into sustained impact
- In collaboration with Leadership team, advise on and implement resource and overhead planning to support strategic objectives
- Shape, continuously improve and communicate ISEAL’s HR policies, procedures and processes, enabling colleagues in a hybrid/remote setting to understand them easily and apply them confidently
- Deliver a proactive approach to employment compliance, anticipating legislative developments across 6 jurisdictions with ISEAL staff and translating them into clear, timely organisational actions
- Champion a thriving organisational culture, empowering colleagues at every level to bring ISEAL’s values to life in their decisions, behaviours and ways of working
- Cultivate a workplace where wellbeing is embedded in everyday practice and open, constructive dialogue flows well between employees, line managers and across the organisation
- Foster and continually enhance an inclusive employee experience across the full journey—from recruitment and induction to performance, progression, learning and development, and exit
- Navigate emerging employee matters with care, sound judgement and consistency, equipping line managers to confidently address both routine and complex HR situations
- Serve as a trusted strategic adviser to directors and the leadership team, bringing forward progressive HR practices that strengthen organisational effectiveness and employee engagement
- Coordinate support of a dedicated external HR consultant for recruitment and special projects
- Oversee maintenance of all personnel and HR records in appropriate systems
Office Management
- Lead on maintaining a comfortable and well-functioning workplace, including continuous review of the overall physical infrastructure needs and provision
- Shape and communicate forward-looking workplace policies and practices, pioneering flexible approaches to space, collaboration and ways of working.
- Create a safe, welcoming workplace by leading the effective delivery and continuous improvement of office services, facilities, IT equipment and resources
- Act as first point of contact for any issues raised by staff relating to the office
Other
- Lead and continually strengthen internal communications that connect colleagues, reinforce shared purpose and encourage meaningful participation, including monthly staff meetings, the quarterly support staff newsletter and organisation-wide communications.
- Lead and empower two HR Coordinators, creating the conditions for them to grow, develop and deliver excellent support across the organisation
- Steward the HR and premises budgets with foresight and accountability, directing resources towards the organisation’s people, workplace and strategic priorities.
- Build own capacity and knowledge on all matters related to organisational legal compliance
Essential attributes / skills / knowledge
- Substantial generalist HR management experience, combining strategic understanding with confident delivery of day-to-day people operations
- Demonstrable experience of developing and implementing HR strategies aligned with organisational priorities
- Strong track record of designing, reviewing and embedding accessible HR policies, procedures and processes
- Proven experience of managing diverse employee relations matters with sound judgement, fairness, discretion and appropriate confidentiality
- Current, practical knowledge of UK employment law and the ability to translate legislative change into clear, compliant policies and advice
- Excellent communication skills both in person and in a hybrid/remote environment with an ability to influence senior leaders and coach line managers at all levels
- Experience working in values-led culture that supports employee wellbeing, engagement and open dialogue
- Commitment to EDI principles and experience implementing approaches that foster an inclusive workspace
- Varied experience of HRIS solutions and, ideally, with the implementation of new systems to enhance HR operations
- Experience working in an international setting covering a variety of jurisdictions and employee locations
- Proven people-management capability, including coaching, developing and empowering team members to work to the best of their ability
- Strong planning, prioritisation and budget-management skills, with the ability to balance strategic projects and operational demands
- High levels of integrity, initiative and resilience, with a collaborative, solutions-focused approach to organisational change and continuous improvement
- A personal commitment to and interest in creating a more sustainable world
Desirable
- Oversight of international payrolls
- CIPD Level 5 qualified
ISEAL´s culture and how we will help you thrive
Our values are Connection, Empowerment, Inspiration, Wellbeing, Effective Working and Creativity.
These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions. The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone´s identity. We are proud to be an equal opportunities employer.
As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities. We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years.
We recognise individuals’ preferences when it comes to where and when to work through a hybrid working model as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.
Other relevant information
Term: This is a permanent contract
Working hours: 80 % (30 hours) could be spread across 4 or 5 days
Salary: £57,000-62,000, depending on experience (pro rata for less than 100%)
Location: London is the preferred location. The role requires a minimum of 2 days per week in the office.
Applicants will need to provide evidence that they are entitled to work in the UK.
International travel: The post holder will be required to undertake occasional international travel
Ideal start date: November/December 26 ideally
Reporting to: Director, Finance & Operations
How to apply
Specific enquiries about this role and the application process can be sent to the recruitment(@)isealalliance(.)org.
Deadline for applications is 4 October 2026. Please note that we will only contact shortlisted applicants.
Cover letter: We would like to see candidates´ own writing in the cover letter and discourage the use of AI for this purpose.
Interview process
Please note that we will endeavor to keep to this schedule, but some dates may be subject to change.
Screening interviews (Teams): 7-12 October
Pre-interview timed exercises (between 60 – 90 minutes from home): 16-18 October (if applicable)
Panel interviews (in person): w/c 19 October
Decision: w/c 26 October
Accessibility
If candidates require additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests. Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises
Empowering sustainability systems to drive global change

The client requests no contact from agencies or media sales.
We’re looking for two reliable, practical and hands-on Caretaker & Facilities Assistants to help keep our Middlesbrough Youth Hub clean, safe, secure and welcoming for the young people, community groups and partners who use it.
This is a varied role combining cleaning, caretaking, building security and routine health and safety checks. You’ll help make sure the Hub is ready for everyone who walks through the doors – from maintaining high standards of cleanliness to opening and closing the building, carrying out safety checks and spotting and reporting anything that needs attention.
We’re looking for someone who takes pride in their work, is comfortable working independently and can be trusted to take responsibility for the building. You’ll need previous experience in cleaning, caretaking, facilities or a similar practical role and be happy to work flexibly, including some evenings and weekends.
The client requests no contact from agencies or media sales.
We are looking for a highly organised, experienced Finance, HR and Office Manager to cover a range of responsibilities for our charity.
This is a varied role and will include processing the day to day finance transactions, processing invoices and making payments and overseeing all the Human Resources functions and recruitment including volunteers and trustees. The role will also cover facilities management, ensuring a safe and comfortable environment for the team.
In return for your commitment to our cause and to recognise the value of our employees, ERIC offers a range of benefits to support the wellbeing of our employees. These include:
- 25 days of annual leave (plus 8 days paid public holidays per year), rising one day per year as a long service reward up to a max of 5 days.
- Employee Assistance Programme and access to wellbeing resources
- 3% Employer Pension contribution
- Living Wage Accredited Employer
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital training programmes and other training as required by the role.
For the full job description and person specification please view in the advert.
To get everyone talking about good bladder & and bowel health from birth and taking action that supports children and families.
The client requests no contact from agencies or media sales.
AKF(UK) JOB DESCRIPTION
1. JOB TITLE
Facilities and Operations Manager
2. REPORTING RELATIONSHIPS
JOB TITLE
FOR
2.1 REPORTS DIRECTLY TO
Head of Kings Cross Properties
Strategic direction, measuring performance against targets, regular reviews, role modelling, support, guidance, development and performance management.
2.2 REPORTS INDIRECTLY TO
AKF(UK) Property Committee
Reporting on financial results, compliance, company law, charities legislation.
2.3 DIRECT REPORTS
Facilities and Maintenance Assistant Manager
Facilities and Maintenance Officer x 3
Strategic & Operational direction, measuring performance against targets, regular reviews, role modelling, support, guidance, development and performance management.
3. JOB PURPOSE
In the heart of London’s Knowledge Quarter, the Aga Khan Centre (AKC) is a place for education, knowledge, cultural exchange and insight into Muslim Civilisations and is home to three organisations founded by His Highness the Aga Khan, The Institute of Ismaili Studies (IIS), the Aga Khan University Institute for the Study of Muslim Civilisations (AKU-ISMC) and the Aga Khan Foundation United Kingdom (AKF(UK)).
This role is responsible for managing the effective functioning of the Aga Khan Centre to provide safe, efficient, secure, legally compliant and environmentally friendly spaces for residents, employees, students and visitors.
1. Leading a small team, the Facilities and Operations Manager will be responsible for providing a seamless support service to manage and deliver high quality proactive and reactive maintenance to a standard which is in accordance with the nature of the Aga Khan Centre and provides value for money. The role covers all aspects of repairs & maintenance including plumbing, air conditioning, electrics, building fabric, health & safety and emergency support and requires the postholder to be hands on, supporting the maintenance team with technical support, knowledge & coordination as well as executing PPM plans, managing contractors and overseeing and inspecting works.
The Facilities and Operations Manager will be a natural people person who leads with warmth, fairness and consistency, builds strong relationships across the team and the wider building, and is confident in managing day-to-day people situations with empathy, sound judgment and a balanced approach.
This is an office-based role, Monday to Friday, 8 hours per day (including a 1-hour unpaid break), to be worked flexibly within the hours of 8am and 6pm. Whilst weekend work is rare, there may be occasional requirements to attend site outside of normal working hours. The postholder will also be required to be on call for out of hours emergencies.
4. KEY RESPONSIBILITIES
4.1 AKC Building Operations
· Oversee and manage the teams responsible for the reception, security and cleaning.
· To prepare and keep up to date the Facilities Management (FM) Plan for AKC and the approach taken for each ‘hard’ and ‘soft’ FM service, including planned preventative maintenance and lifecycle replacements, ensuring that a suitable, safe, high-quality operating environment is provided.
· To act as a point of contact for technical support in order to reduce supplier callouts and ensure the correct supplier is allocated to resolve the problem, after issues have been looked at in-house first.
· To manage, plan and monitor the day-to-day repairs and maintenance activities of the building management team, ensuring works are completed on time, to the highest quality and in line with the approved FM plan.
· To coordinate and manage activities of suppliers working in and around AKC including checking and approving completed work, ensuring it is on budget, within agreed timescales and to the quality required.
· To act on defects highlighted in suppliers’ reports and ensure resolution following up on any unresolved issues that could affect plant or equipment performance and safety.
· To ensure the AKC maintenance reporting system is updated with work carried out and outstanding tasks.
· To ensure maintenance supplies, spares and stock levels are monitored and supplies are always available.
· To receive, review, store and respond to suppliers’ reports, i.e. lifts, eye bolts, water sampling, lighting protection, etc. and supply a level of technical advice to ensure compliance with the relevant legislation.
· To maintain and review equipment asset registers and update accordingly.
· Responsible for the Health and Safety policy for AKC and liaising with outsourced consultants to ensure that AKC is compliant and required checks are carried out.
· To maintain all maintenance and H&S documents, registers and systems at all times and act as knowledge-holder on behalf of AKF(UK) for Operation Manuals, as-built drawings, maintenance records, licences and operating certificates related to AKC.
· Working in conjunction with the AKC IT team and external providers be responsible for the operation and maintenance of the core building services systems including for FM, Room Booking and Security.
· To adhere to the AKC environmental policy promoting and driving energy & water saving initiatives as well as recycling initiatives at all times.
· Plan and implement minor projects to optimize space utilisation within AKC. Participate as a key stakeholder in major projects.
· Support the relationships with the tenants of the AKC retail units.
· Ensure that the gardens embedded within the AKC, and the surrounding grounds and gardens are properly cared for and landscaped.
· Liaise with the Estate Landlord and their agents regarding estate management, central services, infrastructure and security issues and maintenance of the public realm around AKC
· Liaise with other building managers on the KX Estate and maintain good neighbourly relations.
· Respond to emergency situations or other urgent issues involving AKC.
4.2 AKC Building Administration
· To prepare an annual operational plan and budget for the AKC building management team.
· To provide commentary and analysis for the monthly building management finance report and work with the Property Finance Manager to ensure that there is an up to date forecast at all times.
· To lead any supplier procurement processes related to building management.
· Monitor and approve all building management supplier invoices and staff expenses for payment in line with approved budgets. Seek additional approvals for unbudgeted or excess expenditure.
· To ensure that safeguarding processes are embedded into all building management operations, all building management supplier contracts and the building management policies and processes.
· To routinely review standards of service and ensure best practices are being followed and to benchmark the costs of AKC building management against equivalent buildings to assess and demonstrate value for money.
· Manage and maintain the SLA standards, KPIs and targets for the AKC building management team.
· To own the AKC building management risk register ensuring that it is up to date at all times.
· To attend the AKF(UK) Property Committee meetings
· Work flexibly in terms of working hours to support and accommodate events and incidents outside of regular working hours.
· To ensure all tasks from the Security Audit are completed promptly, while maintaining up to date policies including the Critical Incident Plan and Office Security Plan
4.3 AKC Events
· To ensure that the building management team support the events management team with all large and complex events, including organising facilities for car parking, traffic control, security, first aid, and hospitality.
· To ensure that the building management team supports the dismantling and removal of the event materials and clearing the venue efficiently.
4.4 People Management
· Help the AKF(UK) CEO and Senior Management Team promote an organisational culture of teamwork and service, high-quality, transparency and accountability, innovation, and inclusiveness.
· Supervise, coach and mentor building management staff, building a highly skilled and motivated team demonstrating best practice in the sector and exemplifying AKF (UK) values and behaviours.
· Oversee and set annual performance objectives and evaluate performance in accordance with the AKF (UK)’s staff performance management procedures.
· Identify staff with potential for advancement and, as part of succession planning, contribute to their development.
· Build a culture throughout the building management team of continuous improvement, in which staff are cognizant of and influence the broader learning agenda alongside delivery objectives.
Carry out any other duties as assigned by the Head of Kings Cross Properties.
5. QUALIFICATIONS, EXPERIENCE, SKILLS, KNOWLEDGE, ATTRIBUTES & BEHAVIOURS
5.1 Qualifications
· A degree in Facilities Management or similar qualification would be an advantage.
5.2 Experience
· Experience of staff management
· Experience of managing third-party contractors
· Experience in managing complex mechanical, electrical and plumbing systems
· Experience of managing planned preventative maintenance for hard and soft services
· Experience of working in a complex, multi-stakeholder environment
· Experience in planning programmes of work for maintenance in accordance with the buildings requirements and identifying gaps in the maintenance strategy.
· Experience of identifying trends and developing/implementing management reports.
· Experience in a similar field e.g. school, university or charity.
5.3 Skills
· Good interpersonal, customer care and liaison with a wide range of stakeholders
· Ability to explain technical issues to non-technical personnel.
· Ability to work both strategically and operationally.
· Ability to successfully manage time, plans and other related tasks.
· Ability to continuously meet targets and surpass expectations.
· Ability to lead, inspire and motivate a team to meet objectives.
· Excellent written and verbal communication skills in English.
· Good presentation skills.
· Excellent communication skills and able to communicate with internal and external customers.
· Commercially aware with good negotiating skills.
· Excellent client facing skills with the confidence to deal with people at all levels.
· Capable of working independently and collaboratively as part of a wider team.
· Good numeracy and presentation skills.
· Self-motivated, action-focused and with a proactive approach.
· Ability to always maintain a professional appearance and approach.
· Proven ability to deal with change.
5.4 Knowledge
· Knowledge of statutory legislation (Pressure Systems Safety Regs, HSG 274 Parts 1, 2, 3, 17th Edition Electrical Regs, LOLER, Working at Height Regs, etc.) and capable of verifying certification relating to the relevant statutory legislation.
· Thorough understanding of building systems (HVAC, electrical, plumbing, fire safety).
· Working knowledge of a CAFM system (Concept Evolution, TABS FM etc.)
· A good working knowledge of Microsoft Word, Project, Excel and PowerPoint.
· Awareness of sustainability and energy efficiency practices
5.5 Attributes
· Demonstrates equity, transparency and integrity with high personal and organisational ethical standards; is fair, honest and trustworthy with respect for confidentiality; inspires and builds trust and respect.
· Respectful of diversity; sensitive towards others; open and understanding toward other people’s cultures, values, autonomy, and faiths; demonstrates compassion and empathy; is courteous to others with respect for their background, religion, gender and age
· Committed to acting ethically and upholding safeguarding standards towards all staff, volunteers, and beneficiaries of the organisation.
5.6 Behaviours
· Communicates clearly and concisely, individually and across a broad scope of stakeholders and communities; expresses complex ideas and concepts in simple terms; listens to the views of others; changes communication styles to meet individual and audience needs; encourages dialogue and effective communication by others.
· Builds, maintains and deepens constructive and effective relationships with stakeholders, changes approach to achieve desired results if required.
· Has a customer focused approach, is flexible and always puts the good of others at the centre of decision making; optimises the culture of volunteerism and respect for others and is dedicated to AKF’s purpose and fulfilling the mission.
· Is a supportive team player, collaborates creating a culture of knowledge sharing and team learning. Is proactive in teamwork.
· Inspires self and others to greater performance, professional standards and results; likes to get things done; accepts new challenges and opportunities to enable self-reliance and achievement of full potential; gives and receives timely balanced feedback.
· Acknowledges creativity; adapts established methods for new uses; is focused on improving systems and processes; open to change; analyses, synthesises and challenges conventional thinking.
· Enterprising attitude that is quick to search out alternative solutions to needs or problems; creates and participates in communities of practice to establish networks of problem solving and organisational learning.
· Drives commitment to delivering high quality results with cost-effective use of resources; sets appropriate deliverables and uses innovative working methods to develop capacity, capability and a sustainable environment; has a clear vision of outcome and communicates this to inspire resources.
6. KEY RELATIONSHIPS
Internal Relationships
· AKC Events
· AKC IT
· AKC Gallery
· IIS
· AKU-ISMC
External Relationships
· Suppliers
· Kings Cross Estate
The client requests no contact from agencies or media sales.
As the Administration, Governance & Facilities Officer, you will play a pivotal role in supporting the effective operation of the Joseph Levy Foundation. Working closely with the Executive Director, you will provide high-quality administrative, governance and facilities support, ensuring the Foundation operates efficiently and meets its governance and operational responsibilities.
This is a varied and hands-on role in a small, values-led organisation, offering the opportunity to work across board and committee administration, governance support, office and facilities management, organisational administration and stakeholder coordination. You will act as the primary point of contact for governance administration, supporting Trustees and the Executive Director by coordinating meetings, preparing board papers, producing accurate minutes and maintaining governance records.
Alongside governance responsibilities, you will oversee the day-to-day administration and facilities functions of the Foundation, ensuring the office operates smoothly and systems and records are maintained. You will also contribute to improving administrative processes and embedding efficient ways of working across the organisation.
Key Responsibilities
Administration
- Provide comprehensive administrative support to the Executive Director and, where required, the Chair and Trustees.
- Prepare letters, reports, presentations and other documents.
- Manage the Foundation's shared email inbox and correspondence.
- Update and maintain electronic filing systems, including SharePoint.
- Maintain accurate organisational, governance and grant records.
- Support the Foundation's governance administration.
Meetings & Coordination
- Organise meetings, including Board and Trustee meetings, and prepare agendas and meeting papers.
- Attend Board meetings, producing accurate minutes and action logs.
- Support the organisation of Foundation events, workshops and meetings.
Office & Facilities
- Maintain a safe, organised and welcoming office environment.
- Order and monitor office supplies and equipment.
- Welcome visitors and assist with the day-to-day running of the office.
- Open and close the office on your working days.
- Liaise with suppliers and contractors to support the smooth operation of the office.
General Responsibilities
- Build positive working relationships with colleagues, trustees, suppliers and external stakeholders.
- Maintain confidentiality and handle information appropriately.
- Work in accordance with the Foundation's values, policies and procedures.
- Contribute to improving administrative processes and ways of working.
- Carry out any other duties appropriate to the role.
Person Specification
We recognise that people develop their skills and experience through many different pathways and do not expect applicants to meet every area listed below.
We are particularly interested in people who bring experience of administration, governance and office operations, together with the ability to build positive relationships, manage competing priorities and support the effective running of a small, values-led organisation.
Experience
- Experience of providing administrative support to senior leaders, Boards or Trustees.
- Experience of coordinating meetings, including preparing agendas, meeting papers and supporting documentation.
- Experience of producing accurate minutes and maintaining action logs.
- Experience of coordinating office administration and facilities.
- Experience of maintaining accurate records and using digital systems to support administration.
Skills
- Able to organise and prioritise a varied workload.
- Able to communicate effectively with a range of stakeholders.
- Able to produce accurate work with attention to detail.
- Able to build positive working relationships with colleagues, Trustees, suppliers and external stakeholders.
- Able to work independently, use initiative and exercise sound judgement.
- Able to identify and escalate issues appropriately.
- Able to contribute to improving administrative processes and ways of working.
Knowledge
- Knowledge of governance processes and Board or Trustee administration.
- Knowledge of office administration and facilities management.
- Knowledge of digital systems used to support administration and collaboration.
- Knowledge of the importance of handling confidential information appropriately.
Personal Attributes
- Proactive and adaptable in your approach to work.
- Willing to learn and develop new skills.
- Committed to the Foundation's values.
Other Requirements
- Able to work 2.5 days per week from the Foundation's office in Edgware Road, London, starting at 9am on working days.
- Legal right to work in the UK.
- Willing to complete an Enhanced DBS check before appointment.
Recruitment Timeline
- Applications open: Wednesday 9th September
- Applications close: Sunday 27th September
- Interviews (in person at our office in Marylebone, London): w/c 5th October
Job details
Salary: £35 - £37k FTE (£17,500 - £18,750 pro rata)
Contract: Part-time, 18.75 hours (2.5 days per week)
Location: Office based, Edgware Road, London
Reports to: Executive Director
Equity and Inclusion
The Joseph Levy Foundation is committed to building an inclusive and equitable workplace where everyone feels welcomed, valued and able to thrive. We actively encourage applications from people with different backgrounds, experiences and perspectives, particularly those who are underrepresented in the charity sector. We recognise that people develop their skills through many different pathways and welcome applications from candidates whose experience has been gained through employment, volunteering, education or lived experience.
About us
The Joseph Levy Foundation is an independent grant-making charitable organisation with a long-standing commitment to funding smaller, grassroots organisations. With an endowment of around £23m, our annual commitment in grants in recent years has averaged £500,000. We have recently embedded an ambitious strategy which aims to find, fund and support organisations and individuals who have ambitious ideas to help young people experiencing disadvantage.
In tandem with our strategy review, we have undergone a comprehensive change process, which includes refreshing our processes and embedding an equitable grant making procedure.
As we enter the midpoint of the new strategy we will continue to be ambitious by introducing a Young Advisory Board to guide our work and to coach and support charity leaders of the future. This continued commitment will see the Foundation lead with its values which are:
- Equity and inclusion
- Connectivity and collaboration
- Commitment and integrity
- Innovation and imagination
- Engagement and Joy for life
Operations & Administration Manager Vacancy
Application Deadline: Friday 25th September 2026
Job Title: Operations & Administration Manager
Salary: £35,000 + (Dependent on Experience)
WLIC Ealing Masjid is seeking to appoint a highly organised, motivated and enthusiastic Operations & Administration Manager who will be responsible for the efficient day-to-day administration, operational coordination, services delivery, facilities oversight, guest reception and event support of the Centre.
This is an excellent opportunity to join an exceptional WLIC staff and management team, see attachedjob desciption.
Only the applicants shortlisted will be notified. Any offer of employment will be subject to references, an enhanced DBS, qualifications, medical and other statutory checks being satisfactory.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our people are the heart of Woodrow. As the Duty Manager, you are part of a professional, enthusiastic, and passionate team that believes in the potential of every young person who comes through the door. The Duty Manager works alongside another Duty Manager, both of whom report into the Leisure Operations Manager. This role supervises a team of Leisure Assistants/ Lifeguards; and works closely with the customer teams across the site, swimming teachers, and lifeguards to maintain ongoing service delivery expectations.
The Duty Manager is responsible for supporting the smooth running of the swimming pool and delivering a high quality and safe experience for users of Leisure Centre facilities. We expect you to come with experience of having worked in a customer facing role, where you will be able to hit the ground running. Part of your role will support the management and maintenance of the pool plant. We are looking for someone enthusiastic, motivated, and customer focused. You must demonstrate a strong commitment towards ensuring excellence in customer service and enhancing customer experience. You must be ready to communicate with a diverse range of clients, including the public, children and young people, youth group leaders and teachers.
What you will be doing
Leisure Centre Operations
- Provide outstanding customer service experiences via a welcoming frontline duty management service, dealing with account enquiries and supporting bookings.
- You will work an early or late shift, on a rotational basis, to ensure lifeguard and duty manager cover is available while the Leisure Centre is open, Monday – Sunday.
- Support the organisation of lifeguard training, including NPLQ renewals, competency assessments, quarterly lifeguard observations; maintaining training records as required.
- Supervise the leisure retail shop, including sales, inventory control and daily reconciliation.
- Cover lifeguard shifts where there are gaps to ensure ongoing operations.
- Support the Operations & Duty Manager to ensure the rota is proactively staffed each week.
- Ensure accurate and timely recording of staff attendance and absence data each shift.
- Support new leisure staff inductions and training requirements.
- Ensure your training and competence is achieved and maintained, taking responsibility for your ongoing professional development.
Centre Health & Safety
- Support management in maintaining the safety of the leisure facilities, ensuring working best practices and compliance with legislation, and completion of KPIs by the leisure team.
- Support the day-to-day management of the pool plant operation, ensuring regular maintenance tasks and KPI checks are undertaken according to schedule.
- Ensure the reporting of accidents, incidents and near misses are done in a timely manner.
- Ensure reporting of any hazards, damage, or maintenance issues to the Facilities team.
Corporate Responsibilities
- Actively promote London Youth’s policy and procedures to value and respect diversity and inclusion in all aspects of your duties and working relationships.
- Manage resources to the highest standards and act as a custodian of best practice.
- You will be expected to play a proactive part in the implementation of the work and policy of London Youth as a whole, supporting the vision, mission and aims of the charity.
Undertake any other duties as may be reasonably requested by Woodrow Management that ensure the ongoing operational success of the centre and delivery of excellent customer experiences.
Reflect our inclusive culture in your day-to-day work and support a positive health & safety and safeguarding culture in your interactions with colleagues.
Follow our organisation’s anti-racism principles and practices as you actively promote and respect diversity and inclusion in all aspects of your work and working relationships.
What you bring to the role
Experience, Knowledge & Skills
- Experience working in leisure in a supervisory or management capacity as a Duty Manager, Senior Lifeguard Assistant, or similar.
- Experience working in a customer facing environment, providing the highest levels of customer service, managing communications, resolving conflict.
- Experience of working with a range of customers, including young people and adults, with different backgrounds and varying needs.
- Working knowledge of health and safety best practice and legislation in leisure facilities.
- Experience supervising and/or line managing people, including training and induction.
- Experience carrying out lifeguard observations.
- Computer literate and competent using Microsoft Office applications.
We would love to know if you have:
- Experience in the use of CoursePro, or similar leisure bookings management system.
- Experience in the use of Deputy, or similar employee scheduling, timesheet software system.
- Experience managing external suppliers to support delivery of essentials services.
- Experience operating a pool plant room, and associated KPI management.
Qualifications
- Current RLSS NPLQ (National Pool Lifeguard Qualification) – Essential
- Pool Plant Operator Certificate – Highly Advantageous
Please let us know if you have:
- Swimming Teacher Qualification (Swim England or STA)
- First Aid at Work certificate
- NVQ in Leisure or Operations Management, or similar
- RLSS NPLQ Trainer
Attributes & Behaviours
- Customer-centric mindset with exceptional customer service skills.
- Able to quickly establish rapport and build effective relationships across a range of personas.
- Composed demeanour, able to keep calm under pressure and solve problems when they arise.
- Articulate communicator with a confident telephone manner and excellent written skills.
- Collaborative team player with a willingness to work effectively with others.
- Self-motivated with a positive attitude, growth mindset and keen willingness to develop.
- Able to work independently, demonstrating proactivity and initiative.
- Impeccable work ethic and a flexible approach to work.
- Good organizational skills, able to effectively prioritise workload.
- Analytical thinker with meticulous attention to detail.
- Absolute discretion and ability to maintain confidentiality.
- Passionate about leisure and sport opportunities to support health and wellbeing outcomes.
- Passionate and demonstrably committed to improving the lives of children and young people.
- Absolute commitment to London Youth’s principles of equality, diversity and inclusion.
Demonstrate living our values of being:
- Ambitious
- Collaborative
- Inclusive
- Accountable
Why work at Woodrow High House
- 39 days of annual leave (31 days + 8 bank holidays).
- Health Care Cash Plan to help cover your healthcare essentials.
- Free access for you and your family to the Employee Assistance Programme.
- Free onsite parking.
- Branded quality uniform provided.
- Free access to the 'Headspace' wellbeing app.
- Free access to the Charity Mentoring Network, as a mentee or mentor.
- Free tea and coffee available in the 'Tea & Coffee Bar'.
- Free meals provided whilst on duty when the kitchen is serving young people in residence.
- Magnificent location on an historic estate surrounded by nature.
- You'll be working with a fantastic team of passionate colleagues across London Youth.
- An outstanding culture and ethos where staff and visitors enjoy, challenge, and achieve.
- Occasional supply of sweet - sometimes savoury - always yummy - treats are guaranteed.
- You will be making a difference to the lives of young people!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join us as our Community Fundraising Manager (maternity cover) at The Grand Appeal, the Bristol Children's Hospital Charity and play a key role in growing our community fundraising programme. You will inspire and support individuals, schools, groups and organisations to raise vital funds through creative and engaging fundraising activities, while leading the strategy, development and delivery of our fundraising campaigns to maximise income and help make a lasting difference.
As Community Fundraising Manager you will:
- Work on strategy and ensure that targets are met within the community fundraising programme.
- Be responsible for the development and delivery of our diverse community fundraising portfolio, identifying opportunities to scale activity and maximise income.
- Oversee a range of established fundraising programmes such as Hot Dog Dash, Gromit’s Grand Read, our School’s Programme and our Christmas project – Shine Bright, while also developing innovative new campaigns to engage supporters.
- Be responsible for stewarding our high-level supporters and will be great at relationship building with a warm and engaging personality.
- Thrive on meeting and inspiring the public through presentations and talks.
- Bring empathy, compassion and emotional intelligence to the role and be able to sensitively support and converse with families in difficult situations and guide their fundraising appropriately, offering the highest quality stewardship at all times.
- Line manage, motivate and inspire members of the Community team. Working closely together, you will manage workloads ensuring that all fundraisers are stewarded to the highest standard and ensure the team delivers key activities effectively.
If you are motivated by purpose, value and integrity, and want your work to have real-world impact, we would love to hear from you. While this is a fixed term contract there is potential for this to be extended depending on organisational requirements and growth.
The closing date/time for applications is midnight on Wednesday 30 September 2026.
We will be interviewing on a rolling basis from Monday 21 September and could close the vacancy early if a suitable applicant is appointed.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Rainbow Trust Children’s Charity and play a vital role in ensuring our teams can support families facing the unimaginable, helping us make a real difference.
We are looking for an experienced Operations Manager to take operational ownership of IT infrastructure and MSP relationship management, facilities, fleet, and contracts across our organisation. This is a wide-ranging role where your work directly underpins our frontline teams’ ability to deliver life-changing support to families with seriously ill children.
About the role:
Reporting directly to the Director of Finance and Operations, you will have input into how Rainbow Trust manages its IT, property and facilities, and fleet - while also leading on the day-to-day operational infrastructure across the organisation, including overall responsibility for our IT infrastructure and security. The role holder will act as the primary internal point of contact for our Managed Service Provider, overseeing service delivery, SLAs, and ensuring our IT infrastructure remains secure, compliant and fit for purpose
Managing the office facilities, leases, and contracts across our head office and nine regional sites, you will lead on contract negotiation and supplier management, managing a central administration budget and project manage office moves and operational projects.
With a focus on improving the efficiency of our systems, processes and ways of working, you will also line manage our Fleet Administrator, overseeing our fleet of 80 leased vehicles and be an integral part of decision making.
This is a substantive management role with real ownership, and meaningful variety - ideal for an experienced operations professional with a sound understanding of Microsoft Administration and cyber security ready to take on a broad remit in a values-driven organisation.
What we’re looking for:
Applications will be particularly welcome from those who have demonstrable experience of negotiating and managing contracts, including managed IT service contracts and budgets. A qualification in cyber security or IT and experience of Microsoft administration, cyber security and MSP management is also necessary for this role.
- A systematic and effective problem solver – you are self-disciplined and analytical, and you thrive on providing solutions, delivering high standards, and are skilled in appropriately tailoring your output to a range of different stakeholders for decision-making.
- A self-disciplined multi-tasker who is able to work independently and at a fast pace to meet deadlines – you are someone who perseveres and ensures close follow-up of delegated tasks to deliver consistently high-quality work through to completion.
- A strong verbal and written communicator with a high level of attention to detail –you’re a quick decision maker, who operates well within a defined area of control, basing your decisions on policy and procedures.
- You build strong working relationships both internally and externally – you are driven to achieve results and have the ability to train and support others to make correct decisions
- You work well within established systems, standards and procedures – you are accurate, highly numerate with excellent Excel skills and make fact-based and solution orientated decisions.
Why join us?
We’re proud to be a Two-Star Best Companies Top 50 mid-sized organisation and a Top 10 Charity, and we’re committed to creating a great place to work. You will benefit from:
- Pension scheme where we contribute 5% of your salary and you contribute at least 3%.
- Flexible working hours to balance home and working life.
- 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time).
- The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping.
- Time off in Lieu.
- Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand.
- Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year.
- Access to the Blue Light Card Scheme, and other rewards and discounts.
- Bike to work, season ticket loan and payroll giving schemes.
- A recommend a friend recruitment bonus scheme.
- Robust training and development programmes to support your learning and growth.
If you’d like to find out more about these benefits and working with us, please visit our why work with us page.
More information about us and our recruitment process can be found in our online Candidate Pack.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
Apply now:
To apply please send your CV and Covering letter to us via the link.
Your covering letter should highlight why your application should be considered above others and clearly state how your experience matches the essential criteria outlined in the Person Specification.
For a full job description and person specification please visit our website
Please disclose in your covering letter if you have used AI for any part of your job application.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.
An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds.
We are seeking an Operations and Facilities Assistant to work closely with the Head of Operations to ensure the effective and efficient running of the organisation’s administrative systems and day-to-day activities.
This role supports the work of the whole organisation – supporting on a wide range of administrative tasks across People, systems, IT, and building management.
The Operations & Facilities Assistant will often be the first point of contact for the internal staff ticket system, playing a key role in responding effectively to enquiries, as well as supporting key projects within the People & Operations team.
• Ensure cover in the building, as part of an agreed rota managed by the Head of Operations, acting as the first point of call for staff and visitors.
• Monitor inboxes and respond to incoming emails, fielding emails to relevant people in the organisation as required.
• Action tasks from our internal ticket system and shared mailboxes, across People, IT, systems, and facilities.
• Provide administrative support to HR functions such as supporting recruitment, on-boarding and offboarding.
• Order materials, including office and staff equipment, stationery and sundries
• Provide general facilities and building management assistance, as well as working across Health and Safety
• Report and liaise with contractors or external parties about any office and building repairs
• Support the Culture & Development Administrator with training and events through researching providers and booking venues
• Provide administrative support of individual projects as directed and delegated by the Head of Operations
• Provide general administration for staff and volunteers for expenses, IT support, office supplies, etc.
• Collect and distribute post
• Support Subject Access Requests and help organise redaction and delivery with the Data Protection Officer
• Support the wider work for the People & Operations Team, the Finance team, and Wider Leadership Team
• To participate in any additional duties as needed
For more information on this role please download the attached job description.
Location Galop’s offices are located in central London. This role will be hybrid, 3 days working in the office, 2 days working from home.
Hours Full time (35 hours per week)
Contract Permanent
Reports to: Head of Operations
Salary Salary band H, starting at H1 £27,082.27 per annum (including an inner London weighting of £4,296.25)
Closing date Applications should be submitted by 10am 2nd October 2026. Interviews will be held w/c 12th October 2026.
REF-230914






