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About the role
As Deputy Director of Campaigns, you will provide senior leadership across campaigns, policy and advocacy and our partnership teams ensuring Global Witness delivers impactful campaigns aligned with our long‑term organisational strategy.
Working in close partnership with the Director of Campaigns, you will help shape priorities across teams to ensure we maximise impact.
You will play a central role in embedding learning, innovation, and collaboration across campaign teams, and in ensuring that Global Witness remains adaptive and effective in a complex and evolving external environment.
About you
This role is suited to an experienced, values driven strategic leader with a strong track record of delivering investigative, advocacy, or campaigning work at scale.
You bring strategic insight, sound judgement and the ability to lead complex projects in fast‑changing environments, balancing ambition with rigour and care.
How to apply
To apply, we welcome a CV and 500 words in total, which answers the following questions;
Please send this to People ops at Global Witness
The closing date for this role is 9am 19 May.
At Global Witness, we are committed to making our recruitment process accessible to everyone. If you require any adjustments or support during the application or interview stages, please don’t hesitate to get in touch. We want to ensure the process is an inclusive and supportive experience.
Equality and diversity
We would appreciate your participation in completing our Equality and Diversity Monitoring Form.
Global Witness wants to meet the aims and commitments set out in its Diversity, Equity, and Inclusion strategy. This includes not discriminating under the Equality Act 2010 and building an accurate picture of the make-up of the workforce and candidates in encouraging equality and diversity.
Our goal is a more sustainable, just and equal planet.
The client requests no contact from agencies or media sales.
Deputy Head of Assessment - Governance and Policy
London
£50,956
Working hours – full time (35 hours a week) - you’ll agree your working pattern with your manager (core working hours are 10:00 - 16:00).
Location – London, hybrid homeworking (minimum 6 days a month in office)
Are you a strategic thinker with a passion for medical education? Do you have experience of managing a team and working with external stakeholders? If so, this could be the role for you!
The postholder will work closely with a team of data analysts, policy officers and committee administrators, along with volunteer clinicians, to ensure that MRCP(UK) examinations adhere to regulatory requirements and meet academic objectives.
Key Responsibilities within this role include:
Their ideal Candidate will have:
Closing date: 18 May 2026
Interviewing date: TBC
Our client positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity.
Our client is all about their people – their members, staff, volunteers and leaders. They educate, influence and collaborate to improve health and healthcare for everyone and know they can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into their community people who represent the 21st-century medical workforce and the diverse population of patients they serve is a priority for them.
Engineer
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Engineer
Location Scotland
£33,265 per annum (pro rata for part time) plus a market supplement of £1,412
Ref: 165REC
Full time 37.5 hours per week – we are happy to talk flexible working
Base: Hybrid within commuter distance of either Edinburgh or Glasgow Hub
Contract: Permanent
Disclosure: Basic/Enhanced/ DBS is not required for this position as the post holder will not be working with school and community groups in the region.
ABOUT THE ROLE
Team: Delivery/ Infrastructure
As an Engineer at Walk Wheel Cycle Trust (WWCT) you will be responsible for creating clear and accurate technical work. You will use your professional skills and experience to complete tasks with minimal supervision. The work plays a key role in delivering complex projects that support WWCT’s mission to provide high‑quality and sustainable infrastructure.
You will work as part of a multi‑disciplinary team which includes designers, engineers, technicians and other specialists. Together, they deliver projects and programmes that support the Trust’s strategic priorities.
In this role, you will use your recognised technical knowledge, apply practical and creative problem‑solving, and produce reliable technical outputs. You will work closely with colleagues across different disciplines and contribute to solutions that help improve places for people to walk, wheel and cycle. Your contribution is important to creating sustainable and accessible transport networks.
What You’ll Be Doing
This role is ideal for someone who thrives in a creative, fast‑moving environment and wants to stretch their skills across a wide range of disciplines. Working at WWCT means being part of a passionate, multi‑skilled team where you’ll collaborate with designers, engineers and specialists to shape real, positive change in communities. It’s an opportunity to grow your technical expertise, tackle meaningful challenges, and make a visible impact on the places people walk, wheel and cycle every day.
ABOUT YOU
We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply.
LIVING OUR VALUES
At the Walk Wheel Cycle Trust, we’re a values‑driven organisation. We’re looking for people who are:
Always Learning – curious, open‑minded and committed to continuous improvement.
Championing Equity – inclusive, respectful and focused on ensuring everyone has a voice and fair opportunity to succeed.
Taking Ownership – proactive, responsible and empowered to make things better.
Delivering Together – collaborative, transparent and motivated by shared success.
Through our values we make it possible for more people to walk, wheel and cycle safely, healthily and joyfully.
WHAT WE OFFER
We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.
Wellbeing Support
Financial Benefits
Family Friendly Policies
ADDITIONAL INFORMATION
We're the charity making it possible for everyone to walk, wheel and cycle



Location: London-only (hybrid working: 40-60% of the week in the office)
1st stage interviews: 8th May in our South London Centre
2nd stage interviews: 12th May over MS Teams
For more information or to apply, please click "apply now" to be directed to our careers site.
The Philanthropy Administrator is the backbone of a team that raises up to £18m each year to support young people across the UK. This role brings rhythm, structure and momentum to busy, high‑value fundraising activity, making sure ideas turn into action and plans land smoothly. Your organisation and coordination keep the philanthropy team focused, effective and able to deliver at pace.
You will keep the engine running day to day. This includes coordinating donor events and engagement activity, managing CRM updates and RSVPs, arranging travel and logistics, supporting senior colleagues and keeping finances, invoices and budgets on track. Whether you are pulling together event packs, setting up meetings or making sure suppliers are paid on time, your work removes friction and creates space for fundraisers to do what they do best: build relationships and secure vital funding.
This role has a direct line to impact. When the philanthropy team is well supported, income flows and that income funds programmes that help young people develop skills, confidence and opportunities for the future. You will be part of a collaborative, inclusive team where strong administration is valued, trusted and celebrated for the difference it makes.
What happens next?
Please submit a CV and a Cover Letter that includes your experience, transferable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Philanthropy Administrators?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of Philanthropy Administrators!
Perks for working at The Trust!
Equal Opportunities
Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.
We are looking for people who can bring different perspectives and experiences, and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.
We’re a Stonewall Top 100 Employer, and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network).
Safeguarding
The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
A NOTE FOR RECRUITMENT AGENCIES:
We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!
Req ID: 3943
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
About Us
West Sussex Parent Carer Forum (WSPCF) is an independent organisation for the parent carers of children and young people aged 0-25 with special educational needs and/or disabilities (SEND). We support parent carers by providing information, signposting, and training that equips them in their lifelong caring role and empowers them to participate in shaping services for their children and young people. WSPCF is hosted by local Sussex based charity Amaze.
About the job
This is a great opportunity for a proactive and passionate person who lives in the mid/north of the county to empower and amplify the voices of parent carers across West Sussex. You will help deliver events and activities, encourage parent carers to get involved, especially those whose voices are less often heard, and provide friendly, accessible information and signposting to families. You will be a ‘people-person’ with excellent interpersonal and communication skills, and able to plan and prioritise your own work.
This is a part‑time, flexible, hybrid role where lived experience really matters.
We are committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve.
We want to employ staff who have lived experience of disability themselves and/or as a parent/carer of a child, young person or adult with special educational needs or disabilities (SEND), and have an excellent understanding of the issues faced by SEND families
We particularly welcome applicants from Black Asian and minoritised ethnic communities.
Our benefits
Some of the benefits of working for WSPCF, hosted by Amaze • Hybrid working out of WSPCF’s Pulborough office, with some homeworking • + 5% pension, pro-rata 26 days a year, + extra 3 days at Christmas + Public Holidays • Flexible, family and carer-friendly working • Support for staff health and wellbeing including an employee assistance programme • Commitment to learning and development • Access to charity worker discounts scheme • See full benefits policy
To support your application, please visit the Amaze website and read:
WSPCF Participation Officer Job Description
Staff benefits policy
Terms and conditions
Please visit the West Sussex Parent Carer Forum to read more about our work.
To apply
The closing date for applications is midnight 6th May 2026 and the provisional date for interviews is w/c 11th May 2026.
You are warmly encouraged to contact us for an information discussion about the role.
The client requests no contact from agencies or media sales.
About us:
Drinkaware is a leading charity concerned with reducing harm from alcohol. We do this by providing impartial, evidence-based information, advice, and practical resources; raising awareness of alcohol harms; and working in partnership with others to deliver behaviour change through our tools and interventions. The Trust is funded primarily through voluntary, unrestricted donations from alcohol producers, wholesalers, and on- and off-trade retailers, but acts entirely independently.
If you’re passionate about making a difference and thrive in a role where no two days are the same, we’d love to hear from you.
_____________________________________________________________________________
About the role:
As our Junior Content Producer, you’ll support the Content Team to deliver Drinkaware’s multimedia content strategy. Working closely with colleagues across Content, Marketing, Ops and Programmes, Partnerships and Research, you’ll play a key role in creating, coordinating and delivering engaging content across digital and offline channels.
From managing content workflows to producing engaging social content, your work will help ensure our audiences can make informed choices about alcohol.
Your responsibilities will include:
• Creating and supporting the delivery of digital and printed content across channels.
• Planning, self-shooting and editing high-quality video content for social media.
• Supporting the delivery of social media plans, across Facebook, Instagram and LinkedIn.
• Coordinating content requests to ensure tasks are assigned, tracked and delivered on time.
• Building and nurturing online communities through proactive community management and audience engagement.
This is a role for someone who enjoys variety, is creatively driven, and thrives in a fast-paced, collaborative environment.
_____________________________________________________________________
About you:
We welcome applications from people of all backgrounds and experiences. You’ll bring:
• Experience in digital content production and social media delivery.
• Experience of creating multimedia content using Adobe Creative Cloud and Canva.
• Strong video production skills, including self-shooting and editing for social platforms.
• Confidence working across teams and managing multiple tasks to deadlines.
• A proactive, collaborative approach, with the ability to work independently and as part of a team.
Experience working within complex sign-off processes or creating animations or infographics, is a bonus, but not essential. If you meet most of the criteria and are excited about the role, we encourage you to apply.
_____________________________________________________________________________
Why join us?
At Drinkaware, we value our people and offer a supportive, inclusive environment where everyone can thrive. You’ll enjoy:
…and more.
_____________________________________________________________________________
Ready to make an impact?
Apply today and help us work together to reduce alcohol harm across the UK.
For full information please refer to the attached job description, our applicant privacy policy and read more about Drinkaware on our website.
All candidates must be eligible to work in the UK and provide proof of your right to work in the UK.
Expected Interview dates:
Apply for this post by clicking on the 'Apply' link. You should submit an up-to-date CV and a brief covering letter (maximum two pages) that outlines how you meet the requirements outlined in the 'About You' section in the Job Description and what you would bring to Drinkaware.
We are committed to equality, diversity, and inclusion and welcome applications from all communities. If you need adjustments during the recruitment process, please let us know.
No agency support is required
Drinkaware is an independent charity working to reduce alcohol misuse & harm in the UK
The client requests no contact from agencies or media sales.
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Senior Multiple Disadvantage Worker at Solace Women's Aid.
About the Service
Our 24-hour specialist supported accommodation service supports women affected by violence, including domestic and sexual abuse, who have complex mental health and/or substance use needs. The team provides weekly one-to-one keywork sessions using a psychologically informed, strengths-based approach to help residents build skills and move towards greater independence. The service also manages the day-to-day running of the building, including health and safety, voids, finances, repairs and maintaining a safe, supportive living environment.
About the Role
As the Senior Multiple Disadvantage Worker you will oversee the following areas of work of which there is more info in the job Description.
About You
If you demonstrate commitment, innovation, passion, non-judgemental attitude and collaboration, you’ll thrive in our diverse feminist team of professional women.
You will have a strong understanding of the issues affecting survivors of domestic and sexual abuse, including safeguarding and risk management. You’ll bring experience of managing staff and projects, excellent communication and IT skills, and the ability to work calmly under pressure. A sensitive, non-judgemental approach is essential, along with flexibility to work occasional weekends and early or late shifts to meet service needs.
How to apply
When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
Do you want to work with a leading advocacy charity organisation supporting those in need?
Do you have experience of successful delivery of safeguarding strategies and initiatives?
Are you keen to make a difference to people who want to be heard through a profound commitment to safeguarding, protection and promoting the welfare of children and vulnerable adults?
Then come and join us here at VoiceAbility.
We have an exciting opportunity for a Designated Safeguarding Lead to join our team to Act as the expert organisational designated safeguarding lead (DSL) for all work
covering children, young people (CYP) and adults in equal measure. Your role will be homebased but may require you to travel to locations such as hospitals and care homes nationally to meet with stakeholders; therefore, a suitable home internet connection is essential.
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
About you
You will have at least 2 years’ experience of working as a Designated Safeguarding Lead with line management responsibility, developing, implementing and evaluating of CYP and Adult safeguarding policies, procedures, and training programmes, reflecting current legislation and best practices.You will also have demonstrable experience in leading, managing, influencing diverse teams on safeguarding, focusing on developing a positive culture and promoting continuous professional development.
You should have experience in managing complex safeguarding cases, including conducting risk assessments, deciding on immediate actions, and coordinating with external agencies and key stakeholders.
How will you make a difference?
You will be called upon internally and/or by external bodies as a source of organisational expert knowledge.
You will provide leadership and accountability for the advancement of safeguarding best
practices.
You will work resourcefully and collaboratively across agencies and adapt child protection systems to address risks in diverse social environments as part of a contextual safeguarding approach, ensuring the safety and wellbeing of young people, vulnerable groups and adults alike.
Benefits
28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service
5% employer pension & minimum 3% employee contribution
Salary sacrifices pension scheme
Separate Life Assurance Cover (equivalent of two times your annual salary)
Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc
24/7 Employee Assistance programme
Access to remote counselling service
Paid Disability Leave
Paid compassionate Leave
Home Working Allowance
How are staff supported to work remotely?
VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community.
When you need to travel for work, expenses will be paid (mileage or public transport costs).
VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach.
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Wellbeing and Lifeskills worker will support residents experiencing mental health pressures, to access cultural sensitive services and develop resilience, coping skills and improve overall wellbeing.
Specific Duties:
About You
You will have experience of working with people experiencing mental ill health, experience of working with and managing risk therapeutically, experience of working in a partnership environment or with other agencies, experience of facilitating groups, setting group objectives and reviewing outcomes, and experience of using data bases to record client need, interventions and progress. You will be able to demonstrate a knowledge of the needs of young migrants and refugees or other chronically excluded groups. You will have knowledge of the range of services available to people with mental health needs or other complex needs. You excellent interpersonal skills and the ability to communicate clearly at all levels abd the ability to plan and organise own workload
Our Organisation
You will work a combination of office, client-home, community, and home-based working. Causeway is a 4-day week employer, so you will work 32 hours over 4 days a week. Causeway is a London living wage employer. You will receive a 6% pension contribution. This is a fixed term contract for 6-9 months to cover maternity leave.
We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us. Travel schemes such as cycle to work and travelcard loans are also available.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Job Title: Self-Employment Coach
Reporting To: Self-Employment Manager
Salary: £30,900 pro rata (£18,540 actual)
Hours: 21 hours per week
Contract: Permanent
Location: Currently one day in the office in Kings Cross N1 9LG
- working actively in the community for the rest of the week
DBS: This post is subject to an enhanced criminal record check under the arrangements established by the Disclosure and Barring Service.
Context of Job
AFK is a national charity creating opportunities for children and young people who are disabled or neurodivergent, to increase their independence, reach their individual potential and remove the barriers they face.
The Self‑Employment Programme is a growing initiative designed to help 18–25‑year‑olds transform their passions, skills and talents into real income‑generating opportunities. Through coaching, group delivery, mentoring, and practical business development activities, the programme provides accessible, person‑centred support to young people who want to pursue self‑employment as part of their pathway to independence.
The Self‑Employment Coach plays a key role in delivering high‑quality, empowering support to young people, working alongside the Self‑Employment Programme Manager to co‑design, deliver and evaluate a dynamic, inclusive and impactful programme.
Overall Job Purpose
To provide structured, person‑centred coaching to young people exploring or preparing for self‑employment. This includes delivering 1‑2‑1 and group sessions, supporting beneficiaries to develop viable business ideas, and helping them access tools, resources and opportunities needed to succeed. The role also contributes to the programme’s administrative, monitoring, partnership and outreach activities.
Working Conditions
The post is 21 hours per week, typically worked between 9:00am and 5:00pm. Contracted working days will be agreed with the Self‑Employment Programme Manager; however, Tuesdays are a mandatory working day. The post holder may occasionally be required to work evenings or weekends depending on programme needs.
The role includes 16.5 days of annual leave, in addition to public holidays.
AFK operates a TOIL (Time Off in Lieu) policy.
Working Relationships
The Self‑Employment Coach will work closely with young people, their families, education professionals, and colleagues across AFK to deliver tailored coaching and support.
The post holder will report regularly to the Self‑Employment Programme Manager and work alongside the Executive Director of Services as required, while actively engaging with external partners to ensure positive and sustainable outcomes for young people.
Principal Responsibilities
Coaching & Programme Delivery
Research & Business Development Support
Programme Co‑ordination & Administration
Outreach & Partnerships
General Organisational Responsibilities
Please send a covering letter explaining how you meet the criteria in the Person Specification. Interviews will be held on Tuesday 26 May.
Our vision is a world where there are no barriers to independence for children and young people who are disabled or neurodiverse.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Community Outreach Worker
Reports to: Head of Policy and Campaigns
Location: Remote working
Salary: £35,000
Contract: 18 months fixed term contract
Hours: 35 hrs per week. Office hours are 9.00 – 17.00
About the role
We’re looking for an engaging, empathetic and self-reliant outreach worker to join our dedicated team working to deliver support and practical advice to a community that has suffered as a result of the biggest treatment scandal in NHS history.
This is an opportunity to work for an organisation with a 75-year track record of effective advocacy for our small community of people living with genetic and acquired bleeding disorders and their families. Most importantly, this role has the potential to directly improve peoples’ lives.
Around two thirds of our members are impacted by the contaminated blood scandal of the 1970s and 80s, which was recently investigated by the Infected Blood Inquiry. The resulting report in 2024 recommended improved health resources for people with bleeding disorders as well as compensation and support for those infected and affected by the scandal.
Although significant progress has been made, there’s a lot more to do. Many of the community feel isolated and with the Infected Blood Inquiry now closed there is a need for people to maintain and develop connections with others that understand what they have and continue to endure. It is vital that the community has a safe environment to express their views and seek help and support.
Part of the role will involve supporting the future generations of affected families ensuring they have the support and care they need to live their best lives.
Background and purpose
We are the only UK-wide charity for all those affected by a genetic bleeding disorder, a community of individuals and families, healthcare professionals and supporters.
For more than 75 years we have campaigned for better treatment, been a source of information and advice and supported people living with life-long conditions.
We want to ensure that everyone affected by a bleeding disorder:
Lives the best life that they can
Never feels alone or isolated
Feels empowered and confident.
We do this by:
Improving understanding about living with a bleeding disorder
Providing support at all life stages
Influencing and advocating on policy and access to treatment.
More than 40,000 men, women and children in the UK have a diagnosed bleeding disorder, and the number rises every year. Membership of the Haemophilia Society is free and open to all.
Key responsibilities:
Qualities, skills, and experience
Personal qualities
Other requirements
What we offer:
Competitive Salary
Generous Pension
Private Healthcare
Contribution Agile Working
25 days’ holiday (pro rata) plus an additional day for each year of service up to 5 years
The Haemophilia Society is an equal opportunity employer.
The client requests no contact from agencies or media sales.
Rethink have an exciting opportunity to work for us delivering the new Connect to Work Individual Placement and Support (IPS) programme within County Durham.
We are looking for an Employment Specialist to support individuals with health conditions, mental health difficulties, a disability or complex barriers to employment to gain, retain, or return to employment, following the IPS principles. You will also engage with and support local employers to enable work to be sustainable for individuals and by bridging workforce needs with local people.
The roles will involve travelling around your allocated area to meet individuals in need of support offering a person centred approach and engaging with local employers who have workforce vacancies. You will work closely with and within healthcare settings and as part of a wider partnership of organisations to deliver the programme across the region.
Connect to Work is part of the National Get Britain Working strategy which is a new government funded programme. Within County Durham the initial programme is based upon the IPS model which looks to support people who would like to gain employment by delivering tailored support to move into the right job quickly and support to maintain employment.
The available role is a Full Time post of 32.5 hours per week with days and times to be worked open to discussion and agreement with the successful candidate. This post is for a fixed term until 31st March 2028, with the possibility of an additional 2 year extension once funding is confirmed. A Driving licence and car are essential to carry out this role.
Staff Benefits
To Apply please fill out the application questions and upload your up to date CV detailing your knowledge, experience and reason for applying.
We’re Rethink Mental Illness and no matter how bad things are, we can help people severely affected by mental illness to improve their lives.
The client requests no contact from agencies or media sales.
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.
We work towards this by:
• Addressing poverty and injustice through advice and support and influencing systemic change.
• Shifting power to people and communities affected by injustice and inequality.
• Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.
This means:
• Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
• Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
• Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.
What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.
Department background
The Advice Services directorate at Toynbee Hall is central to our commitment to address and alleviate poverty in London and beyond. Specialising in debt, welfare benefits, legal support, and generalist advice, our directorate has proven instrumental in significantly enhancing the financial wellbeing of those we serve. Last year alone, our efforts helped individuals and families to be over £23 million better off, showcasing the direct impact of our work.
tional model combines direct service provision with a collaborative approach. We directly employ a number of advisors who deliver expert, impartial advice. Simultaneously, we lead a coalition of 15 partner charities—including local Citizens Advice Bureaus and law centres—where additional advisors are employed. This structure allows us to amplify our reach and effectiveness, ensuring that a comprehensive network of support is available to those in need.
By integrating direct support with strategic partnerships, the Advice Services directorate not only tackles immediate financial and legal challenges but also contributes to the broader goal of systemic change, enhancing economic security and community resilience across one of the most challenged demographics in the nation.
How we work
Our values are Inclusive, Courageous and Empowering and we expect everyone who works with us to work in a way that aligns with these values and to do their utmost to deliver our strategic objectives according to their role.
Job purpose
As a Customer Care Representative, you’ll be the first friendly face (or voice) people meet when they reach out for help with challenges like debt, housing, benefits, employment or consumer issues. You’ll play a key role in helping each person feel listened to, supported, and confident about their next steps.
You’ll handle a mix of face-to-face, phone, and digital enquiries, working with empathy, patience, and clear communication. With full training provided, you’ll gain the skills to manage sensitive conversations, complete initial assessments, book appointments, and connect people to the right support services quickly and smoothly.
Scope of role
· Provide friendly, professional, and high-quality customer service as the first point of contact for people seeking advice.
· Manage a range of enquiries via phone, email, web chat, WhatsApp, and in-person at our Triage Hub
· Conduct initial assessments and book appointments with our advice specialists.
· Maintain accurate and confidential client information using our CRM system, always following GDPR and data protection requirements.
· Identify when to signpost or refer people to other organisations to ensure they receive the right support.
· Handle feedback or complaints with empathy, professionalism, and a focus on finding solutions.
· Approach sensitive or challenging conversations calmly, using good communication and de-escalation skills.
· Apply safeguarding principles in everyday work - training and guidance will be provided.
· Collaborate with colleagues and project partners to improve how people access and experience our service.
· Contribute to team meetings, training sessions, and occasional events at our East London hub and other venues as required.
Key working relationships
· Internal: CCR Managers, frontline advisors, Communications and Marketing colleagues, Project Leads, Data and Insights teams, and wider Toynbee Hall staff.
· External: Advisors and Clients
What Success Looks Like in Your First Year
Person Specification
The successful candidate will demonstrate:
Essential
· Experience in providing customer service in person, over the phone or online
· Clear and confident communicator with good spoken and written English
· Strong active listening and questioning skills
· Able to build trust with people from diverse backgrounds
· Calm and empathetic approach when supporting people in distress or dealing with sensitive or challenging situations
· Good emotional resilience and self-awareness, including recognising when to seek support
· Strong organisational skills, with the ability to manage time, prioritise tasks and maintain attention to detail in a busy environment
· Strong attention to detail
· Ability to manage time in a busy service environment.
· Collaborative, solutions focused approach.
· Confident using Apple MacBook, including Microsoft Office 365, Microsoft Teams, and CRM systems
· Understanding of safeguarding principles and a willingness to apply these confidently after training
Desirable
· Knowledge of community services in a London context.
· Experience working or volunteering in advice, support, housing, debt, benefits, or other community-facing services
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
The Opportunity
Engagement is becoming central to how school leaders think about improvement. The 2026 White Paper reframed it as a lead indicator of school improvement. Ofsted's new framework gives it weight. MAT CEOs and headteachers increasingly want termly data they can act on, and TEP is built to provide exactly that.
We have a strong foundation in the North of England, as a region with some of our founding partners, including Outwood Grange Academies Trust, The Education Alliance, BDAT and Pathfinder were among our Research in the Commission for Engagement and a Lead Indicator and we are proud to still have in our community. However, there is still substantial appetite across the North for TEP to give trust and school leaders precision they can act on. There is a pipeline of interested trusts. And there is real opportunity to shape a regional story (events, flagship partnerships, local authority engagement) that compounds as partnerships grow.
The Regional Director will own that opportunity and lead business development in the region. You'll be building on a proven product and a credible research base, and joining at the point where regional presence matters most. Early work will focus on opening new partnerships at trust level, stewarding a small number of strategic relationships with sector bodies and Teaching School Hubs, and establishing TEP as a trusted voice in the region.
What you'll inherit
A proven platform and service offer. Validated by 600+ UK schools, designed around the rhythms of the school year, supporting school leaders across the country.
Support from our Partnerships Director. Working closely with Jess Easton, Director of Partnerships and Insights, who is actively involved in regional strategy, as well as support from our Regional Director (Agnes Fitzpatrick) who works in the South of England.
Partnerships team support. A Marketing function, a Community team handling delivery, and colleagues across ImpactEd Group opening doors.
Early pipeline to build on. Warm conversations with trusts in the region, and a growing profile in the sector to build on.
Real commercial ambition. Clear termly targets, a performance-related pay structure, and the opportunity of employee shares through EMI.
A base in Leeds. A vibrant, accessible city-centre office two minutes from Leeds station, in the heart of the tech hub of the north.
The role
You'll lead TEP's growth and business development across the North of England: opening new partnerships with schools and trusts, stewarding strategic relationships with sector bodies, and shaping how TEP shows up in the region. You'll have real autonomy, backed by a Director who's hands-on with strategy, a growing marketing function, and the research weight of ImpactEd Group behind you.
There are three main areas of responsibility:
Winning new partnerships: Lead new business across the North of England, opening conversations with schools and trusts, converting them into partnerships, and delivering against termly targets.
Growing strategic partnerships: Steward the region's highest-value partnerships (typically Teaching School Hubs, sector bodies, or place-based local authority partnerships), leading the relationship and evidencing TEP's impact.
Contributing to TEP more broadly: Feed regional intelligence into TEP's business planning: where the growth is, where the risks are, and help embed scalable ways of working.
About you
We are open to a range of backgrounds, though it is likely the successful candidate will have significant experience working in or closely with schools and education, and experience in selling products or developing partnerships with school leaders. This role offers hybrid working, with 3 days per week in the office or on the road. You should be willing to travel across the North of England for partner meetings, conferences and events (approximately 50% of your time), with occasional UK-wide travel.
What you'll need
Experience working within or closely with UK schools, Local Authorities and multi-academy trusts, ideally with an existing network across Northern England
A demonstrable track record in partnership development, account management, or educational sales
Experience presenting to a senior education leaders (Headteachers, CEOs, Directors)
A strong understanding of school budgeting cycles and decision-making processes
Experience delivering presentations or public speaking.
What will set you apart
Excellent verbal and written communication skills, with the ability to develop compelling value propositions
Entrepreneurial, pragmatic and solution-focused: you can think on your feet and adapt to change
Comfortable with targets while maintaining a relationship-focused approach
Self-motivated, with a consultative rather than transactional sales approach
A clear passion for improving school engagement and supporting school leaders
Excited to join a young organisation and help shape its growth in the coming years
We are an ambitious team incubated and supported by ImpactEd Group. The role would be employed by TEP Services Limited.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Schools and Programmes Coordinator / Senior Coordinator – (London)
Salary: Coordinator/Senior Coordinator £28,860 – £34,500 depending on experience. (Salaries over £29,900 reserved for more senior/experienced candidates only).
Contract: Full time permanent contract
Location: Main Office - London Scottish House, 95 Horseferry Rd, London SW1P 2DX.
We are seeking Coordinators/Senior Coordinators to work in London
Reporting to: Programme Hub Manager
About the Role:
We are seeking to expand our committed team of Programme Coordinators and Senior Coordinators who work directly with young people, supporting them to discover and achieve their best next step on their route to a successful career.
Our Coordinators work with young people studying in schools and colleges who face barriers to higher education and employment. Working closely with Careers Leads, Pastoral Support Workers and Referral Partners this role requires excellent relationship management skills to build trusted relationships with key stakeholders and young people as well as local construction and built environment employers who are fundamental to the successful delivery of inspiring world of work programmes.
About You
What we’re looking for in our new Coordinator(s) includes:
· Enthusiastic about connecting young people to opportunities, particularly those facing barriers to work.
· Have a ‘can-do’ attitude, as a small charity you will be expected to get involved in a variety of our programmes and activities – including development of our programmes and processes
· Be able to work within established programme structures, but still be responsive to the individual needs of employers and young people
· IT literate and digitally savvy
· Ability to communicate professionally with a range of people including young people, schools, funders, universities, industry representatives, training providers and community organisations.
· A willingness to learn about career opportunities offered by the modern construction and wider built environment sector.
· We would expect Senior Coordinator to be experienced practitioners who can take responsibility for a significant area of work, proactively driving good practice across organisation and demonstrating a constructive and solutions-focussed leadership
· Ideally educated to Level 3 (BTEC, A- Level, etc) or equivalent experience.
Make a big impact with a dynamic small charity transforming young people’s lives London.
Construction Youth Trust is an ambitious and innovative charity whose mission to inspire and enable young people to overcome barriers and achieve their full career potential. Social mobility is at the heart of our work, and we prioritise working with young people from low-income backgrounds and those who are facing significant barriers to employment.
We help young people recognise their potential, develop their confidence and skills and discover career opportunities never previously presented to them. Through our long-standing partnerships with employers in the construction and built environment sector (over 200+ across London), we connect young people to relatable role models, world of work experiences and ultimately rewarding jobs and apprenticeships. The built environment is at the forefront of the drive towards achieving net zero and future economic growth, offering young people substantial opportunity for career progression.
The Construction Youth Trust team works in a fast-paced environment, so we’re looking for someone who is well-organised, detail-oriented and will be proactive in finding effective solutions. You should have excellent communication skills, the ability to build relationships and a willingness to learn.
At the Trust, we are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. We are looking for candidates who share our dedication to this commitment. All roles involve safer recruitment practices therefore an Enhanced Disclosure with Barred List check from the Disclosure and Barring Service (DBS) will be carried out.
We strongly believe that a diverse and inclusive team is vital to our work. We are especially interested in hearing from individuals from a minority ethnic background and/or those with a lived experience of the young people we support.
What we offer:
You’ll be eligible for many of our benefits including:
· 25 days annual leave per year which increases by a day each year after 2 years’ service up to a maximum annual leave entitlement of 30 days per year
· An additional discretionary “Day for You”, (pro rata for part-time)
· Opportunity to take a 6-week sabbatical after 3 years of service
· The Trust’s contributory pension scheme after three months – The charity will match your employee contribution up to 7%
· All travel expenses covered over and above your regular commute to and from work. Any extra travel for work purposes will be reimbursed.
· Access to Workplace Options EAP (a provider of employee support services)
· Opportunity to Work from Home
· Opportunity to take part in the wider team’s wellbeing and social activities
· A supportive Training and Development policy which encourages colleagues to develop as professionals and achieve relevant qualifications (e.g. CIOF’s Certificate in Fundraising).
How to Apply
If you are passionate about improving the life chances of young people, especially those facing disadvantage and exclusion, we'd love to hear from you! Please complete the application form explaining why you're interested in this role and how you meet the person specification.
Previous applicants need not apply.
Closing date: 9am on 15th May 2026. However, we reserve the right to close recruitment for these roles ahead of the deadline once we reach a suitable number of applications. We may also interview candidates as we receive suitable applications and close the application deadline earlier if a successful candidate is found.
A second interview may also be required.
You can access the Application Form, Job Description and Person Specification for this role via this Charity Jobs recruitment page.
The client requests no contact from agencies or media sales.