Office manager jobs

POST OUTLINE

A rare opportunity to create and lead Individual Giving and Legacies at a pivotal point of growth within an ambitious fundraising team.  This role will define the strategy and create and deliver on establishing income streams that will be central to future success.  It requires an experienced fundraiser who thrives on building; someone who can turn ideas into action and work at pace. 

Combining strategic thinking with hands-on delivery to develop programmes that deliver real impact and long-term value.

MAIN DUTIES & RESPONSIBILITIES

The role will lead the creation and delivery of Individual Giving and Legacies programmes, establishing two core income streams that will drive sustainable growth.  It will define strategy, build insight-led, multi-channel programmes and design supporter journeys that deepen engagement over time, from first gift to long term support and legacy giving. 

Working across the organisation the postholder will embed a strong supporter focus, ensuring that fundraising is integrated into wider engagement activity.  You will take ownership of income performance, budgets and continuous improvement through data, testing and learning.

Key Responsibilities

• Develop and deliver the Individual Giving and Legacies strategy, covering acquisition, retention, regular giving and legacy development.
• Design and deliver integrated multi-channel campaigns to grow income and lifetime value.
• Build and optimize end-to-end supporter journeys, including pathways to legacy giving.
• Grow and develop legacy income including awareness, pipeline development and stewardship approaches.
• Use data, segmentation and insight to drive decision making, improve performance and increase retention.
• Set, manage and reforecast budgets ensuring delivery against income targets.
• Lead a test and learn approach, embedding continuous improvement across individual giving and legacy activity.
• Work collaboratively with marketing, services and wider teams to align messaging, case for support and supporter experience.
• Manage external agencies and suppliers to deliver high quality campaigns and strong return on investment.
• Ensure compliance with fundraising regulation, Gift Aid and data protection requirements.

PERSON SPECIFICATION

Essential Criteria:

• Significant experience in Individual Giving and/or Legacy fundraising with exposure to both areas.
• Proven track record of delivering income growth through campaigns or programme development.
• Experience developing and delivering multi-channel fundraising activity.
• Strong understanding of supporter journeys, retention and lifetime value including pathways to legacy giving.
• Experience using data, segmentation and insight to drive performance.
• Experience managing budgets, targets and forecasting.
• Strong project management skills with the ability to prioritise and deliver at pace.
• Excellent communication and stakeholder management skills.
• Knowledge of fundraising regulation, compliance and data protection.
• A proactive, delivery focused approach with the ability to turn ideas into action.

Desirable Criteria:

• Experience developing or scaling a legacy programme.
• Experience building or significantly reshaping Individual Giving programmes.
• Experience with Raiser’s Edge NXT or other CRM systems.
• Experience managing external partners.
• Experience working in a growing or changing organisation.
• Line Management experience.

Context

London’s Air Ambulance Charity provides a world-class HEMS service to London. Operating EC135 T3H aircraft we deliver pre-hospital care to those who need it most, operating until sunset every day over one of the world’s largest, most diverse and complex cities from the helipad at The Royal London Hospital.

This is a rare opportunity to join our Continuing Airworthiness Management Organisation (CAMO) team, as the Continuing Airworthiness Manager (CAM). This role fulfils the company’s obligation to ensure the continuing airworthiness of our two EC135 T3H aircraft.

The role requires a skilled and experienced aviation professional with the necessary training, knowledge and attitude to provide the management of the airworthiness of London’s Air Ambulance Charity’s aircraft, working alongside the Accountable Manager (AM), Chief Pilot, Safety and Compliance Manager and other nominated persons including operational, clinical and charity staff. The role requires oversight of and close working with our contracted Pt 145 maintenance provider and sub-contracted CAMO activities.

We’re open to this role being held by a contractor or a charity employee: we want the right person to join the team. It’s expected that the role will require the equivalent of two days a week, however, the ability and willingness to work flexibly around aircraft and clinical operational requirements is essential. This is considered a hybrid-working role conducted between home, The Royal London Hospital helipad and RAF Northolt where the aircraft are hangered overnight and some maintenance activity takes place. You’ll be required to travel to visit services providers such as Airbus UK (our contracted maintenance provider) and from time to time the Civil Aviation Authority offices, London’s Air Ambulance Charity offices and various sites to undertake training.

The ideal candidate will demonstrate an active interest in the overall activities of London’s Air Ambulance Charity and be able to reflect our values in all interactions with our stakeholders.

About the role

The CAM reports directly to the AM and is responsible for the continued airworthiness of London’s Air Ambulance Charity’s helicopter fleet as defined in the Approved Maintenance Programme. In addition, they’re responsible for ensuring that all maintenance and airworthiness activity is conducted in accordance with the applicable regulations and the requirements of London’s Air Ambulance Charity’s Continuing Airworthiness Management Exposition. This will require working in close collaboration with colleagues across the charity, members of the aviation teams, safety and compliance, non-aviation and clinical sectors of the charity to support and enable the delivery of the charity’s life-saving service.

About the person

We’re looking for a person with good working knowledge of UK commercial aviation regulations and knowledge and experience of regulatory oversight of CAA Part-CAMO, Part CAT, SPO HEMS and Part-145. The candidate will have experience in rotary/commercial or a similar organisation and can work within a multidisciplinary team with high levels of accountability. The role also requires a skilled civil/military aviation person with the necessary training and experience to provide the management of London’s Air Ambulance Charity’s Part CAMO, Part M, CAME and associated procedures and manuals to ensure safe operations and airworthy aircraft, working alongside the Accountable Manager.

Lead income growth that creates lasting change

At Allsorts Gloucestershire, we’re committed to tackling the persistent inequalities faced by disabled children, young people and their families. We’re a respected, values-driven charity with a strong local reputation - and we’re looking for an ambitious Grants, Income & Comms Manager to help shape our future. 

This is an influential role with organisation-wide impact. You’ll lead and grow our income generation strategy, securing sustainable funding that enables us to deepen our impact across Gloucestershire while strengthening our external profile and brand.

About the role

This role offers the chance to make a genuine difference in a dynamic fundraising environment while helping disabled children, young people and families access the support they need to thrive. 

You will:

• Lead and deliver a bold three-year income generation strategy 
• Secure significant multi-year funding from trusts, foundations and commissioners 
• Manage and grow a strong pipeline of sustainable and unrestricted income 
• Develop community fundraising, individual giving and legacy opportunities 
• Ensure communications actively support fundraising, engagement and brand visibility 
• Work closely with the CEO and Senior Leadership Team to shape long-term sustainability 

Approximately 70% of your focus will be on grants, trusts and commissioned income, with the remaining 30% dedicated to community fundraising, individual giving, legacy income and communications.

What we’re looking for

We’re looking for someone who is both strategic and proactive, with strong fundraising expertise and the confidence to lead.

Essential Experience

• Solid track record of securing significant (5–6 figure), multi-year funding from trusts, foundations and/or commissioners to meet income generation targets
• Experience building, managing and maintaining a strategic funding pipeline
• Competence in managing CRM and fundraising database systems 
• Strong bid writing, financial acumen and impact reporting skills
• Experience contributing at a strategic or senior leadership level
• Knowledge of fundraising regulation and governance
• Experience using communications strategically to support income growth

Desirable Experience

• Experience securing large multi-year grants - in excess £100,000
• Proven successful experience in additional income streams or marketing
• Member of Chartered Institute of Fundraising
• Experience working in small to medium size charities
• Competence in digital communications
• Experience managing or supporting others, including volunteers

Why join Allsorts?

• Make a real, lasting impact in the lives of disabled children and families 
• Shape the future of fundraising in a genuinely influential leadership role 
• Join a supportive, values-led organisation with strong local credibility 
• Flexible hybrid working opportunities 
• Strong commitment to inclusion, accessibility and lived experience 

STAGE 1 INTERVIEWS

w/c 8th June 2026

In-person, Stroud

STAGE 2 INTERVIEWS

w/c 15th June 2026

In-person, Stroud

We aim to provide a positive and transparent recruitment experience and will keep you informed throughout the process.

Our Commitment to Inclusion

We actively encourage people with disabilities and from diverse backgrounds to apply for our jobs. Our offices and interview space are fully accessible, with a Changing Places toilet and accessible parking. All job literature is available in alternative formats upon request. We welcome potential applicants to have a conversation with us about any interview adaptations they may need. 

Safeguarding & Practical Requirements

• Appointment is subject to an Enhanced DBS check. 
• A full, valid driving license is required, as regular travel to offsite locations is an essential part of the role. Reasonable adjustments will be considered for candidates with disabilities. 
• The role includes a mix of on-site, off-site and some hybrid working.

Interested?

Ready to make a real difference?

Looking to use your fundraising expertise to make a real global impact? This is your opportunity to join a world-leading international organisation driving change where it matters most. As a Fundraise Development Manager, you’ll play a pivotal role in shaping fundraising strategy, securing critical funding, and managing donor relationships across a global network.

Key Responsibilities

• Develop high-quality grant proposals, donor reports, and communications
• Oversee grant compliance, budgeting, and financial reporting processes
• Support fundraising strategy, forecasting, and pipeline development
• Conduct donor research and provide strategic insights to internal stakeholders
• Coordinate cross-team collaboration to deliver effective fundraising outcomes

Essential Skills & Experience
• Minimum 3 years’ experience in fundraising, donor relations, or development
• Proven track record securing funding from foundations and government donors
• Strong proposal writing, reporting, and storytelling skills
• Experience building donor pipelines and developing new partnerships
• Financial literacy, including budgeting and grant reporting

My client can offer flexible working arrangements, with 1 day a week in the office.

Applications for this role are now under review, and the deadline could well be brought forward if the suitable candidate is found. Therefore, do not delay in submitting your application!

Citizens Advice Bury & Bolton (CABB) is a leading provider of legal advice and information, supporting thousands of clients every year. We are a busy, client focused and dynamic service with a track record of delivering high quality advice face to face, over the phone and digitally. 

Our communities are facing unprecedented challenges with rising costs. The rising cost-of-living continues to directly impact individuals and families, with more people than ever in negative budgets, debt and housing crises. 

This role would provide direct line management to the following teams: 

• Client Services Team - the initial access points for up to 80% of clients accessing our services. From client facing work at our local town centre premises through to processing our online referral forms, this team is integral to ensuring that clients can access our services.  
• Volunteer Team – led by 2 part-time volunteer supervisors, our team of 30 volunteers deliver advice to clients over the phone and face to face. Delivering over 6000 hours of volunteering per year, this team has increased by 50% in the past 12 months and is continuing to grow across the organisation.  
• Community Outreach Team – responsible for delivering community outreach advice sessions across Bury and Bolton, as well as representing CABB in local/ neighbourhood meetings and building relationships with key community stakeholders. This team attended over 700 sessions in 2025, and with increased resources we now envisage this to continue increasing, ensuring we are delivering advice to our clients in the spaces and places they feel comfortable in, removing barriers to advice. 

These teams collectively make up our client access points, in 2025-2026 supporting over 16,000 clients to access our services and receive information, guidance and advice.  

There’s no ‘average’ day for our teams – each client, case and community location is different.  You will be responsible for supporting these teams, enhancing the service and ensuring that we are able to provide high quality information, guidance and advice to clients when they access our services.  

You will be part of the Delivery Leadership Team, a well-established team of managers responsible for their areas of specialist advice. 

This is a fantastic opportunity for personal and professional development, where you will be fully supported in this role, with development opportunities available.

About you:

• Experience of managing operational/ client facing teams (preferably within the advice sector but not essential),
• Excellent interpersonal skills to engage with a diverse range of team members, clients and stakeholders,
• Great communication and networking skills to represent CABB at community meetings and events,
• Organisational skills with the ability to adapt, prioritise deadlines and competing tasks in a fast-paced environment,
• Be empathetic, compassionate and resilient, understand how to use trauma informed approaches,
• A genuine passion for place-based support and breaking down barriers for clients.  

Key tasks within this role include:

• Hold responsibility for ensuring our client access points is best able to meet local need, is effectively managed, consistently delivered and developed to provide an accessible, inclusive and high-quality service to residents in our local communities.  
• Represent and liaise with stakeholders including local authority representatives, community leaders and funders.   
  Attend and contribute to community-based, VCSE and Local Authority meetings and events.
• Proactively seek new opportunities to develop our community outreach sessions, focusing on areas with high index of multiple deprivation, and communities not represented within our client base.
• Using quantitative and qualitative data, prepare regular funder reports, ensuring all teams are accurately recording client and case data on our case management systems. 
• Develop knowledge within the teams to enhance the client journey, from signposting and referral information through to the development of new and innovative ways to deliver advice to clients. 

Application Process

1. To view the full job pack (including role description and person specification) please see the job pack attached.
2. Please submit copy of CV and Cover Letter as set out in job pack.

Please note we will be actively interviewing and shortlisting candidates during the application stage and reserve the right to close the vacancy early. 

We believe inclusion is a social justice issue - a principle that underpins our EDI work. To that end, we particularly welcome applications from local individuals who are representative of the local communities we serve - this is not just a matter of diversity but of strategic importance to ensure our services are grounded in the realities of our communities.

If you would like an informal conversation about this role or the application process, you can book a meeting with our HR Team (link available within the job pack).  

Benefits

We value the people who work here. The following are included within the employee remuneration packages as standard;

• A flexible 35 hour working week (for full time employees)
• Generous holiday entitlement – starting at 25 days per year, increasing to 30 (in addition to bank holidays), pro-rata for part time
• Additional day off for your Birthday
• 5% employer contribution pension scheme
• Income protection insurance
• Access to 24/7 confidential telephone counselling and structured counselling support
• Access to online GP and telephone counselling services
• Enhanced family friendly leave and occupational sick leave
• Access to ‘Blue Light Card’ and other charity discount schemes

Salary: £46,853 (plus £3,500 location allowance if applicable)
Contract: Permanent
Location: London Hybrid (2 days per week in London office)
Closing date: 9am Monday 27^th April
Benefits: Generous annual leave, flexible and hybrid working, pension contribution, employee wellbeing support, learning and development opportunities, and a values?led, inclusive culture

We have an exciting opportunity for a Senior Account Manager, reporting to the Corporate Partnerships Manager, working for a nationally recognised, values-driven charity supporting girls and young women. This is a high-profile role for an experienced corporate partnerships professional who is passionate about delivering outstanding account management, leading a small team, and maximising income and impact through innovative, mutually beneficial corporate relationships.

In this role, you will lead the corporate partnerships account management function, setting the standard for thoughtful, high quality stewardship across a diverse portfolio of high value, multi-year partnerships. You’ll shape and grow relationships across strategic partnerships, cause-related marketing, sponsorship, employee engagement, gifts in kind and volunteering, ensuring each partnership delivers meaningful value for both the organisation and its partners.

You’ll provide strong, supportive line management to account managers, role modelling best practice while developing partnership plans, negotiating agreements and delivering complex, cross-organisational projects. Working collaboratively with colleagues across fundraising, marketing, communications, finance and programme teams, you’ll bring partnership ideas to life and ensure every collaboration reaches its full potential.

To be successful as the Senior Corporate Account Manager you will need:

• A strong track record of delivering and growing high value, strategic corporate partnerships in a charity or comparable environment
• Experience of leading and developing others, creating a high performing, collaborative team culture
• Confidence shaping partnership strategies, negotiating agreements and managing multiple priorities in a fast?paced environment
• Excellent communication and presentation skills, with a clear, persuasive approach

If you would like to discuss this role with us please contact us and quote the reference 2947HB.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
 

Marketing and Communications Manager

Leatherhead, Surrey

Up to £40,000 + benefits (including 25 days annual leave and pension)

About the role:

This Best Companies Top 50 mid-sized company and Top10 charity is looking to appoint an experienced Marketing and Communications Manager to lead and deliver marketing campaigns that will drive awareness of Rainbow Trust and support fundraising activity to strengthen our position as experts in children’s palliative care. This is a broad and exciting role which includes creating, developing and delivering the brand campaigns and communication strategies.

Reporting to the Head of Engagement, you will take the lead on generating creative, engaging content and ideas for fundraising and brand awareness campaigns that drive increased targeted engagement to showcase our work, build on our organisational strategy and deliver our fundraising ambition.

What we’re looking for:

· An experienced marketing and communications manager – you have a motivational engaging style, who can draw out information and ideas of others

· Lively and enthusiastic – you are outgoing, with a collaborative approach to achieving goals through knowledge-sharing and effective delegation. You are excellent at building rapport and developing good working relationships

· A multi-tasker with a sense of urgency for goal achievement – you work at a faster than average pace, delegating effectively with thorough follow-up, and are quick to learn

· An innovative, practical and creative problem-solver – you are a big picture thinker that responds quickly to varied activities and changing conditions. You will have experience in developing and delivering communication and media strategy

Applications will be particularly welcome from those in the charity/not-for-profit sector with a marketing, PR and communications background.

What we offer:

We are a Best Companies Two-Star rated organisation, an outstanding place to work. We have a range of fantastic benefits that we offer our employees, this includes:

· Flexible working hours to balance home and working life

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

· Time off in Lieu of out of hours working

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes

· A recommend a friend recruitment bonus scheme

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please send your CV and Covering letter to us via the link.

Interview dates: Interview dates to be confirmed

Your covering letter should highlight why your application should be considered above others and clearly state how your experience matches the essential criteria outlined in the Person Specification.

Please disclose in your covering letter if you have used AI for any part of your job application.

For a detailed job description visit our website.

Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.

Job Description

Key responsibilities:

1. Events Marketing

• To oversee the scheduling, production and distribution of promotional e-mails for our events. Liaise with comms team to promote events across AvMA media platform To work on the development of the events pages on the new AvMA web site. Ensuring event web pages are kept up-to-date. To carry out data analysis and web analytics to determine what people are responding to and to highlight the areas we may need to focus/re-focus.

Events Logistics & Management

• In conjunction with the Head of Events, to undertake the production and organisation of events, including inviting and liaising with speakers and arranging event logistics. Effective liaison with speakers, ensuring they have all the information required to participate in the event and providing deadlines for receiving their presentation and biography. To work on site at events as required and run smaller events on your own. Duties will involve setting-up and administering registration, liaising with the venue, greeting speakers and exhibitors, dealing with enquiries from delegates and making sure the event runs smoothly. Production of the online conference documentation, to include speaker presentations.

Research & Event Development

• Help identify and research potential subject areas on which we may want to run events. Keep a close eye on the medico-legal events sector market and other events taking place. Help identify potential new sponsors and exhibitors for our events.

Events CRM

• Develop a sound understanding of AvMA’s new CRM, ensuring we optimise it for the efficient and effective marketing of events.
• To assist if/as required with bookings and booking queries for AvMA’s events.

Other

• To support the Events Department’s quality initiatives and to suggest continuing improvements where needs arise.
• To undertake other duties commensurate with the post as may be required.
• Deputise for the Head of Events when necessary 

Person Specification

Essential:

1. An understanding of, and commitment to, the values and objectives of AvMA.
2. Excellent interpersonal skills, with the ability to develop effective and positive working  relationships with a wide range of individuals and organisations.
3. Highly motivated self-starter with the ability to manage and prioritise workload and meet targets.
4. Excellent written and verbal communication skills. Confidence in liaising with speakers, sponsors and delegates.
5. Experience of organising events and on-site management of events, including in-person and online events/webinars.
6. Marketing copy writing ability, proof-reading skills, outstanding attention to detail.
7. Experience of using e-mail marketing platforms (e.g. Dot Digital) and social media to promote events and maintaining event web pages.
8. A high level of IT and digital literacy skills, including Office 365, Microsoft Dynamics and Adobe  In Design
9. Staying calm under pressure, a proactive and solutions focussed approach to problem-solving, ability to independently think on your feet.
10. Demonstrable commitment to Equality, Diversity and Inclusion

Desirable:

• Experience of working within a charity.
• Experience of working in healthcare and legal sector events.
• Knowledge or experience of healthcare, the NHS or patient safety work.
• Understanding/experience of Search Engine Optimisation.

About Action Duchenne 
Action Duchenne supports, empowers and equips every DMD community in their journey from diagnosis and beyond.

Duchenne Muscular Dystrophy (DMD) is a muscle wasting condition for which there is no cure, but we journey alongside communities to empower them and provide information for them to make informed decisions. Action Duchenne has a team of passionate, supportive staff who are keen to do more for families living with Duchenne and has a number of staff with direct lived experience. 

At Action Duchenne, values are more than words—they shape how we work and interact every day. For this role, we are looking for a team member who can reflect our values: 

• Supportive – Actively assist colleagues and stakeholders, fostering a culture of collaboration and reliability. 

• Empathetic – Approach challenges with understanding, considering the impact on people internally and externally. 

• Respectful – Ensure all communications and decisions uphold dignity and fairness, especially when handling sensitive matters. 

• Community Focused – Make decisions that strengthen our community, ensuring all activity supports inclusive engagement and shared purpose. 

• Inclusive – Promote accessibility and equity, ensuring everyone feels valued and heard. 

The Events Officer will embody these values in every aspect of planning, delivering and evaluating events. 

What we offer: 

• 24-hour confidential Employee Assistance helpline 

• Private health insurance 

• Flexible hours 

• 5% employer pension contribution 

Main Purpose of the Role 
This new role aims to support the design, coordination and delivery of Action Duchenne’s events portfolio, including the Annual Community Summit, regional meetups, workshops, and online events. The role will ensure smooth operational delivery, high‑ quality participant experiences, accessible information, and effective logistics‑ and supplier coordination. 

This role contributes directly to our organisational impact by ensuring families, young people, professionals and partners have access to engaging, supportive and well managed events. This is a brilliant opportunity for someone who enjoys a challenge, is incredibly organised with excellent project management skills, close attention to detail, creativity and a passion for supporting every DMD community. 

 Specific Tasks 

1. Event Coordination and Logistics 

• Support the planning and delivery of the Annual Community Summit, working closely with the Chief Scientific Officer, Director of Fundraising and Communications, and wider team. 

• Coordinate logistics for in‑person and online events, including venue liaison, catering, accessibility arrangements, equipment, travel, accommodation and schedules. 

• Ensure event details are accurately published and updated across relevant platforms (website, CRM, communications channels). 

• Manage registration processes for all events and ensure attendees receive timely, accurate joining information. 

• Support the organisation of regional meet‑ups and workshops, ensuring venues, facilitators and resources are in place. 

2. Administration and Operational Delivery 

• Maintain clear and accurate administrative systems, including event checklists, timelines, risk assessments and evaluation forms. 

• Track planned expenditure and ensure costs align with budgets, escalating issues where necessary. 

• Prepare and maintain event collateral (slides, handouts, resources, signage), ensuring accessibility and brand consistency. 

• Provide administrative and practical support during events (both online and in person), including setting up webinar sessions and coordinating pre and post event meetings internally. 

3. Stakeholder and Supplier Management 

• Liaise with venues, suppliers, speakers, exhibitors and partners to ensure high quality event delivery. 

• Develop positive working relationships with internal colleagues to ensure a joined-up programme across support, communications and scientific teams. 

• Provide excellent customer service to participants, responding promptly and sensitively to enquiries, access requirements and logistical questions. 

4. Community and Engagement Support 

• Collaborate with Support Team colleagues to ensure events reflect community needs and priorities. 

• Support the promotion of events through the Communications Officer, ensuring timely provision of copy, event information and updates. 

• Encourage and support attendance from families, young people, professionals and community partners. 

5. Data Management, Monitoring and Evaluation 

• Ensure accurate data entry in CRM systems (eTapestry or similar) for attendee lists, engagement tracking and follow up actions. 

• Collect and analyse feedback, producing short evaluation summaries to inform future planning. 

• Track attendance, trends and logistical improvements, contributing to quarterly reporting. 

6. Risk, Compliance and Quality Assurance 

• Support event risk assessments and ensure compliance with safeguarding, accessibility and GDPR guidance. 

• Ensure that content and delivery meet Action Duchenne’s quality standards and reflect the needs of families affected by Duchenne. 

NB This is not an exhaustive list, the role holder will be asked to carry out additional tasks as required for the Team’s successful service delivery. Such tasks will always be reasonable and broadly in line with current knowledge levels and skill sets. 

Key Performance Indicators (KPIs) 

• Event logistics prepared within agreed timelines 

• Accurate event information published and updated within required timeframes 

• Participant satisfaction and engagement measured through surveys 

• Conference and event attendance targets met 

• CRM data entry completed within 2 working days of events 

• Budget expenditure tracked monthly with minimal variance 

• Effective delivery of regional and online events aligned with pre-agreed schedule 

Person Specification 

Knowledge & Experience 

Essential

• Experience organising in person events from start to finish for over 300 attendees. 

• Experience liaising with suppliers, venues and speakers. 

• Experience with CRM/data entry, with close attention to detail. 

• Experience organising and hosting remote events. 

• Understanding of hybrid events. 

Desirable

• Experience in the charity sector. 

• Knowledge of Duchenne or similar life-limiting conditions. 

Skills & Abilities 

Essential

• Strong interpersonal skills, with the ability to build trust, motivate teams and develop positive relationships with beneficiaries, staff, volunteers and external partners. 

• Understanding of the importance of safeguarding around events. 

• Exceptional communication skills. 

• Excellent organisational and time management skills, with the ability to manage competing priorities and meet deadlines. 

• Analytical and data literate, able to interpret performance data, identify trends, and use insight to drive improvement. 

• Skilled in problem solving, with a proactive, solutions focused approach. 

• Ability to be assertive while maintaining empathy, particularly when supporting teams dealing with emotionally complex situations. 

• Digital proficiency including Microsoft Office, CRM systems and digital communication tools. 

Attributes 

Essential

• Emotionally intelligent, reflective and able to manage sensitive issues with empathy and professionalism. 

• Values driven, compassionate and committed to improving the lives of individuals and families affected by long term or life-limiting conditions. 

• Resilient and adaptable, able to navigate complexity. 

• Creative, dynamic and innovative, with the ability to take ideas from concept to delivery. 

• Demonstrable commitment to equity, diversity and inclusion. 

• Personally, and professionally, responsible with high standards of integrity and accountability. 

• A sense of humour and the ability to bring warmth and humanity to the role. 

Closing date: 25 May 2026 at 9am, with first round, online interviews aiming to take place in week commencing 8th June. 

Harris Hill is delighted to be working with a well-established national charity to recruit a Direct Marketing Manager.

This is a fantastic opportunity for a direct marketing specialist with strong direct mail experience to take ownership of high-impact fundraising campaigns. The role is responsible for delivering at least five income-generating direct mail campaigns and appeals each year, reaching audiences of c.50,000 supporters per campaign. You’ll independently project manage activity end-to-end—from briefing and creative development through to print, fulfilment and post-campaign analysis—working closely with internal teams and external suppliers. This is a role suited to a confident ‘senior professional’ who can use their experience to shape plans, make informed decisions and continuously improve campaign performance.

This is a rolling recruitment process, with a closing date of 22nd May, however the hiring manager is reviewing applications and interviewing as they come in—so early application is strongly encouraged.

£32,861 per annum | Hybrid working (3 days in the office, including Wednesdays) | Full-time, permanent

Key responsibilities

• Lead and deliver integrated direct marketing campaigns, with full ownership of c.5+ direct mail appeals per year (c.50,000 audience per campaign)
• Manage end-to-end campaign delivery including briefing, copy development, print, data selections, fulfilment and supplier management
• Monitor, analyse and optimise campaign performance, using data and insight to improve response rates, income and ROI
• Develop and enhance supporter journeys across acquisition, retention, upgrade and reactivation

 About you

• Proven experience delivering direct mail-led campaigns end-to-end, with strong project ownership
• Confident working with data/CRM systems to select audiences, analyse results and inform future campaigns
• Strong organisational and stakeholder management skills, with experience managing budgets, timelines and suppliers
• A clear focus on income generation, with the ability to create compelling, audience-led campaign messaging

Please note: this role is not suited to candidates with a purely digital marketing background—direct mail experience is essential.

Apply to Hannah at Harris Hill on  to learn more and get the full job pack.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics

About us

Our mission is to make life better for carers. Across the UK today, 5.8 million people are carers, supporting a loved one who is older, disabled or seriously ill. We provide information and advice on caring, help carers connect with each other, campaign with carers for lasting change, and use innovation to improve services. 

About the role

This is an exciting new post; with oversight of Carers Wales information and advice service, training and learning offer, and Employers for Carers support.  Find out more about Employers for Carers Wales on our website. 

As part of a small and busy team, the post holder will be required from time to time to support with delivery of these services, as well as playing a key role in their strategic development.

About you

We are looking for someone with a background in service delivery; with experience of providing information and advice, and designing and delivering training and learning. 

The ideal post holder will be equally comfortable planning strategically and rolling up their sleeves to deliver. This means we need someone who is a great communicator with excellent leadership skills who can also turn their hand to managing budgets and client accounts, helping us to plan the future development of our services offer.  

You’ll be fluent in Welsh including in written correspondence with a solid understanding of carers and the issues and challenges they face. 

Diversity and inclusion

Carers UK is committed to becoming a diverse and truly inclusive organisation; fostering an environment and working culture that celebrates and promotes diversity and inclusion.  We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.
To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.

As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role, dependent on the needs of the applicant.

We are proud to be an Employers for Carers member. We have signed the Menopause Workplace Pledge and achieved the Disability Confident Employer accreditation. We aim to offer interviews to those who have a disability covered under the definition outlined in the Equality Act 2010 and who meet the minimum criteria for the role. The minimum criteria can be found under the Essential section of the Person Specification of the recruitment pack. Please let us know if your application is being made under the Disability Confident Scheme.  You are not required to share the nature of your disability or long term health condition. You will need to state in your email application that you are making your application under the Disability Confident Scheme as you consider yourself to be disabled, or as having a disability. If you meet the minimum criteria then you will be offered an interview.

At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply, please email the recruitment team to discuss.

The closing date for applications is Friday 15 May 2026 at 5pm.

Carers UK anonymises all applications prior to shortlisting.

Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.

Carers UK are actively interviewing as we receive applications.

Carers UK may carry out online and social media checks before a formal offer is made.

Salary: £48,000 per annum

Contract Type: Permanent

Location: UK (minimum 2 days per week in the London office)

Work Pattern: Full-time, 37.5 hours per week with the opportunity for flexible working hours

Reporting To : Associate Director Advocacy & Campaigns

HOW TO APPLY

Please submit an anonymised CV and covering letter (please remove any identifying details such as name, address, or photos) by 23:00 on Monday 25 May via Workable.

In your covering letter, please demonstrate your motivations for applying for the role, how the position aligns with your career plans, and the experience (professional, voluntary, or lived) that makes you a strong fit for the role in line with our values and the criteria outlined in the job description.

We encourage candidates to ensure their responses reflect their own skills, experiences, and personal voice. If AI tools are used, candidates will be asked to explain how and why they used them. Please see our Using AI - Guidance for Job Applicants for further assistance.

INTERVIEW STAGES

The selection process will consist of three stages (dates will be confirmed with shortlisted candidates):

• First-round interview w/c 1 June 2026
• Second-round interview w/c 15 June 2026

Candidates will be asked to prepare a presentation (10 minutes maximum) on a policy and campaigning topic. Candidates should allocate no more than 3 hours to prepare this task.

ABOUT THE ROLE

Mission 44 exists to drive change and build a fairer, more inclusive future for young people around the world. As our work continues to expand, so does our ambition to influence policy, shift power, and drive systemic change by addressing the barriers young people face and advancing evidence-based solutions.

The Senior Manager, Policy & Campaigns will be central to this mission, leading the development of policy positions and research that strengthens Mission 44’s ability to influence decision-makers and shape public discourse.

Mission 44’s impact model brings together strategic investment (through grantmaking) and targeted influence to drive systemic change. The Senior Manager will work closely with grantmaking teams to ensure that insight from funded work is embedded in policy and research, while also feeding learning and evidence back into funding strategies to strengthen decision-making and maximise impact.

The role will lead and manage Mission 44’s policy and research agenda, acting as a key point of contact for partners and building trusted relationships across government, the education and youth sectors, and civil society. The role will lead the development of policy recommendations, commission and translate research into clear, actionable outputs, and collaborate with internal teams and partners to align policy priorities with wider organisational objectives and maximise influence.

The role also plays a critical role in advocacy and external engagement, ensuring Mission 44’s voice is present in key policy moments, supporting strategic campaigns, and connecting research and insight to high-impact opportunities that drive political attention and sustained change at a national and global level.

ROLES AND RESPONSIBILITIES

POLICY

• Lead the development and delivery of Mission 44’s policy strategy, aligned to organisational priorities and focused on driving systemic change for young people
• Develop clear, evidence-based policy positions and recommendations that influence government, civil society, the education sector and key decision-makers
• Build and maintain trusted relationships with policymakers, advisors, think tanks, academics, and sector leaders to strengthen Mission 44’s influence
• Identify and shape opportunities to influence policy agendas, consultations and legislative processes at national and global levels
• Work cross-functionally to align policy priorities with external engagement and advocacy activity
• Monitor and analyse political and policy developments across relevant landscapes, leading on timely evidence-led responses and providing strategic insight and recommendations
• Track and evaluate the impact of policy and advocacy activity, using insights to refine strategy and approach
• Account manage Mission 44’s external policy and research partners and consultants, ensuring high-quality delivery and value for money

CAMPAIGNS

• Support the design and delivery of integrated advocacy campaigns that connect policy, research and storytelling to drive political attention and action

• Work closely with partners and young people to co-create campaigns, ensuring their voices and experiences shape campaign priorities, policy recommendations and delivery approaches
• Work cross-functionally with communications and partnerships teams to maximise influence
• Identify and leverage key moments, partnerships and platforms to elevate Mission 44’s voice and policy agenda
• Contribute to campaign messaging and narratives that translate policy positions into compelling calls to action for target audiences

RESEARCH

• Commission and oversee high-quality research, ensuring outputs are rigorous, relevant, and actionable
• Translate complex research and data into compelling policy briefs, reports, and insight-driven narratives to support advocacy and influence

• Ensure all policy and research outputs are accessible, inclusive and reflect the lived experiences of young people

ABOUT YOU: SKILLS AND EXPERIENCE

ESSENTIAL 

• Strong experience in policy development with a track record of influencing decision-makers
• Experience shaping or contributing to successful community-led movements, advocacy campaigns or policy change initiatives
• Deep understanding of political and policy-making processes, ideally in education, employment, social justice, or youth-focused areas
• Experience in participatory and youth-centred research approaches, including co-creation with young people and gathering insight through polling, perception studies and stakeholder engagement - alongside more traditional research methods
• Ability to translate complex research and evidence into clear, persuasive policy recommendations and narratives
• Proven experience building and managing senior stakeholder relationships across government, civil society, education, employment and/or youth sectors
• Excellent written and verbal communication skills, including producing high-quality briefings, reports and consultation responses
• Experience leading projects and managing external partners 
• Strategic thinking skills, with the ability to identify and act on opportunities to influence policy agendas

DESIRABLE

• Experience working in or with government, think tanks, charities or advocacy organisations
• Experience in working with young people to create campaigns or advocacy initiatives
• Knowledge of UK and/or international policy landscapes relevant to Mission 44’s focus areas
• Familiarity with youth engagement approaches and/or incorporating lived experience into policy development
• Experience working with high-profile stakeholders
• Understanding of media and communications as a tool for policy influence

PERSONAL QUALITIES  

• Passionate about creating a fairer, more inclusive future for young people around the world 
• Highly motivated, proactive, and able to operate effectively in a fast-paced, evolving environment
• Strong relationship builder
• Collaborative mindset, with the ability to work cross-functionally and bring others with you
• Confident and persuasive, with the ability to engage and influence senior audiences
• Analytical and curious, with a strong attention to detail
• Resilient and adaptable, with the ability to manage competing priorities and ambiguity
• Works flexibly and proactively without close supervision

Benefits

• Enjoy 28 days annual leave, plus a day for your birthday
• Use our cycle-to-work scheme and free gym access
• Save for retirement with our generous pension package
• We finish every Friday at noon in August
• Optional health insurance and acccess to an EAP
• Professional development budget of £1k
• Unlimited volunteering leave, as agreed with your manager
• Wellbeing allowance to spend in whatever way works for you
• Competitive parental leave package

External Communications Manager

Overview
The Talent Set is pleased to present an exciting opportunity for an External Communications Manager on a 6-month fixed-term contract for a London university. The successful candidate will lead strategic external communications, enhancing organisational reputation through media relations, content creation, and stakeholder engagement, supporting the organisation’s broader objectives.

Key Responsibilities

• Develop, implement, and assess communications and media strategies aligned with institutional goals.
• Manage the organisation’s written brand voice across all external channels, ensuring consistency.
• Create high-quality content including publications, press releases, blogs, and social media updates.
• Support marketing efforts by producing course and organisational information for website and print materials.
• Draft speeches and scripts for senior leadership; assist with crisis communications plans and messaging, including managing crisis situations to mitigate reputational risks.
• Build and sustain relationships with media professionals, journalists, and external stakeholders to secure positive coverage and build an active press desk.
• Support and develop the External Communications Officer, providing guidance and mentorship.
• Collaborate with marketing, digital, and content teams to ensure message alignment.
• Evaluate communication activities’ effectiveness using data analytics to inform future strategies.
• Represent the organisation at open days and recruitment events domestically and internationally.

Person Specification

• Proven experience managing external communications within a strategic context.
• Skilled in content creation, including press releases, speeches, and digital content.
• Excellent relationship-building skills with media contacts and external stakeholders.
• Experience building and maintaining a press desk, managing media relations proactively.
• Strong project management and organisational skills; ability to manage multiple priorities effectively.
• Demonstrated commitment to diversity, inclusion, and organisational values.
• Ability to lead, support, and develop colleagues in a collaborative environment.
• Adaptability and professionalism with a strategic mindset.
• Previous experience working in a higher education setting 

What’s on Offer
Salary: £53,744
Length: 6 month contract with an immediate start 
Hybrid Working: 2 days a week in their London office with 3 days working from home 

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Join Rainbow Trust Children’s Charity and play a vital role in ensuring our teams can support families facing the unimaginable, helping us make a real difference.

We are looking for an experienced and highly organised Operations Manager to keep our offices, systems, and services running smoothly across the UK. This is a varied and impactful role where your work directly enables frontline teams to deliver life-changing support.

About the role:

Reporting to the Director of Finance and Operations, you will take ownership of the day-to-day operational infrastructure of the organisation, including:

• Managing office facilities, leases, and contracts across our head office and nine regional sites.
• Overseeing IT systems and supplier contracts to ensure reliability and security.
• Leading on contract negotiation and supplier management.
• Managing a central administration budget.
• Overseeing our fleet of 80 leased vehicles (with support from a Fleet Administrator).
• Improving efficiency of our systems, processes, and ways of working.
• Project managing office moves and operational projects.

This is a hands-on role with real responsibility and variety.

What we’re looking for:

Applications will be particularly welcome from those who have demonstrable experience of negotiating and managing contracts - including managed IT service contracts, budgets and holds a qualification in cyber security or IT.

• A systematic and effective problem solver – you are self-disciplined and analytical and you thrive on providing solutions, delivering high standards, and are skilled in appropriately tailoring your output to a range of different stakeholders for decision-making.

• A self-disciplined multi-tasker who is able to work independently and at a fast pace to meet deadlines – you are someone who perseveres and ensures close follow-up of delegated tasks to deliver consistently high-quality work through to completion.

• A strong verbal and written communicator with a high level of attention to detail – you’re a quick decision maker, who operates well within a defined area of control, basing your decisions on policy and procedures.

• You build strong working relationships both internally and externally – you are driven to achieve results and have the ability to train and support others to make correct decisions

• You work well within established systems, standards and procedures – you are accurate, highly numerate with excellent Excel skills and make fact-based and solution orientated decisions

What we offer:

We’re proud to be a Two-Star Best Companies Top 50 mid-sized organisation and a Top 10 Charity, and we’re committed to creating a great place to work. You will benefit from:

• Flexible working hours to balance home and working life
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
• Company car for front line care posts

• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
• Time off in Lieu

• Access to the Blue Light Card Scheme, and other rewards and discounts
• Bike to work, season ticket loan and payroll giving schemes
• A recommend a friend recruitment bonus scheme
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
• Pension scheme where we contribute 5% of your salary and you contribute at least 3%
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
• Robust training and development programmes to support your learning and growth

If you’d like to find out more about these benefits and working with us, click here. More information can also be found in our Candidate Pack.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

Please send your CV and a covering letter highlighting why your application meets the criteria for the role and should be considered above others to us via the link.

Please disclose in your covering letter if you have used AI for any part of your job application.

Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Additional information:

• Interviews will take place in Leatherhead
• If you require any adjustments during the interview process, please let us know
• An enhanced DBS check is required

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

If you’re looking for a role where your operational expertise genuinely makes a difference, we’d love to hear from you.

Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds.