Office manager jobs
Are you passionate about driving impact through digital innovation and data-led decision making?
Join us as our CRO Manager and play a pivotal role in powering charitable income growth for the British Heart Foundation (BHF).
As the leader of a dynamic team of CRO Specialists and Developers, you’ll champion experimentation and optimisation, shaping the future of digital fundraising across a diverse portfolio of products and customer journeys.
This is your chance to collaborate with talented colleagues from UX/UI, Digital Analytics and Customer Insight, and to work together with fundraising teams from a variety of specialisms. You’ll oversee a vibrant experimentation roadmap, support the launch of a sector-leading centre of excellence, and embed best-in-class tools such as Jira to supercharge efficiency and collaboration.
With the support of the Digital leadership team, you’ll translate business goals into bold CRO strategies, inspire a culture of data-driven decision-making, and guide your team as they deliver tangible, transformative results.
If you’re ready to drive innovation, develop a high-performing team, and make a real difference in the charity sector, we want to hear from you.
About you
As our ideal candidate you have a deep understanding of experimentation and data-driven decision-making. You are confident in designing experiments, running A/B tests, and applying statistical and analytical concepts to drive impactful change.
Hands-on experience with experimentation programmes—ideally within enterprise environments—is essential, as is the ability to influence product decisions through robust data and testing.
You bring working knowledge of Figma, GA4, and front-end technologies such as HTML, CSS, and JavaScript. Experience in managing and/or coaching others is important, as you’ll help support and develop talent within our team.
We value people who are collaborative, commercially minded, and passionate about continuous growth. You have strong communication skills to break down complex ideas for non-technical audiences and influence stakeholders at all levels. Attention to detail, excellent time management, and the ability to prioritise are key.
Above all, you are supportive of your colleagues and proactive about keeping up with the latest in experimentation and personalisation. If this sounds like you, we’d love to hear from you.
Belonging at BHF
We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together.
To hear from our people, check out Belonging at BHF.
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.
Working arrangements
This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.
We are looking to recruit an experienced, innovative legal manager for our international Environment and Sustainable Development Programme. The ideal candidate will be a qualified lawyer with deep enthusiasm and in-depth knowledge of how our partners could use the law to achieve environmental justice. A more detailed explanation of our organisational and programme strategy is set out in our 2024-2026 Strategy.
Working as part of a small but dynamic team, you will have the opportunity to learn at close hand what it means to work for an international NGO focusing on how the law can be used to fight corruption and achieve environmental and economic justice. You will develop projects with a range of partners, including international agencies, NGOs, CSOs and governments. You will collaborate with a range of volunteer lawyers (via law firms and barristers chambers) who are leading experts in their field. You will also help nurture, build and maintain relationships with our funders. The role will involve outreach to new partners, programme management, supporting the drafting of fundraising applications and donor reports, tracking impact, as well as evaluating and learning from projects.
Key Responsibilities:
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Implement the strategic vision for ILP’s Environment and Sustainable Development (ESD) programme, in conjunction with the ESD Programme Director, Legal Fellows, Executive Director, partners, staff and Board;
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Develop an understanding of the most effective environmental policy tools and legal interventions to deliver the programme’s objectives, through engagement with volunteer lawyers, ILP partners, ILP’s ESD Advisory Committee, staff, Board and others;
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Support the ESD Programme Director to build and maintain ILP’s Environment and Sustainable Development (ESD) programme. This includes:
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liaising with partners to identify legal/policy needs and offer potential legal and/or policy reform solutions, including through conducting legal analysis;
identifying and engaging in regular outreach with potential new partners to build the project pipeline;
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identifying, building and maintaining strong relationships with existing and new highly experienced volunteer lawyers;
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mapping and developing relationships with regional and international development entities and other technical assistance providers to identify potential partners, needs and focus countries;
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representing the programme in external fora and events.
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Support the Programme Director in ensuring effective project delivery and evaluation of impact including:
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managing and coordinating project implementation through the full project cycle;
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delivering financial management for assignments including accurate budgeting, forecasting, accounting and reporting;
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Supporting the development and maintenance of strong programme management and knowledge management systems and processes, including regular updating of ILP’s online internal database (GRID).
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Support the Programme Director’s fundraising efforts to finance both the programme and organisational overheads, including working closely with the Programme Director to identify opportunities for potential funding with partners, liaise with and nurture donors, design funding applications and create relevant budgets;
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Deepen ILP’s knowledge and understanding of the situation in developing economies, including engaging in relevant research alongside ILP partners (pro bono lawyers, NGOs, CSOs and others) and sharing findings via written reports and output;
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Share in the necessary operational and administrative activities of the organisation and contribute to website and social media communications.
For further information on the candidate profile for this role, our full job description is available to view and download below.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Young Roots Casework Service aims to improve the life chances of young refugees and asylum seekers and to support them to reach their potential by accessing their rights and entitlements.
This is an opportunity for an experienced manager to head up the organisation's Casework team. It will be a chance to provide advice and guidance, safeguarding oversight, line management and supervise other Caseworkers across the organisation.
The role will support the oversight and delivery of our weekly Advice and Support Hub in both Brent and Croydon (Wednesday 5pm-8m and Thursday 4.30pm-8pm).The role will suit a dynamic, supportive, and enthusiastic manager with a deep understanding of the challenges young refugees and asylum seekers face in London.
Hybrid working with minimum 40% in-person attendance at one of our London offices (2 days per week for full-time staff, pro rata for part-time), with occasional travel to our other offices. To be agreed with line manager - 1 x Evening per week at an activity on either a Wednesday or Thursday (day to be confirmed, so availability for either scenario is required). Occasional on call evening safeguarding cover may be required.
To Apply:
To apply, please submit your CV alongside a personal statement by the closing date outlining how you would be a great fit for the role. Your personal statement should be no more than 800 words, answering the following questions:
1. What is your motivation for working with Young Roots?
2. What is your motivation for applying for this role specifically?
3. What skills and experience would you bring that will enable you to be successful in this role? Please ensure you refer to the essential criteria on the person specification and provide examples to demonstrate how and where you meet the criteria.
Working alongside young people seeking safety - building trust, providing practical and emotional support, and promoting their rights and power.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
You hold a critical and integral role for the growth and development of the DEC’s website and digital marketing, taking an audience and insight led approach to innovation and supporter engagement. The role builds on various workstreams, projects and innovation processes that have been developed in recent years.
You will be digitally astute with expertise in paid media and digital product development, and a confident communicator, who project manages with ease and leads and engages with diverse internal & external stakeholders to develop an effective, responsive and agile approach to fundraising and supporter engagement in the digital environment. You must have demonstrable knowledge of UX principles and tools, a working knowledge of Drupal (or equivalent CMS), HTML and CSS, and excellent knowledge of digital analytics, particularly Google Analytics and social platform analytics.
Key Responsibilities for this role, include:
Website Management: Act as Product Owner, oversee roadmap, UX testing, security, hosting, and SEO.
Digital Fundraising: Manage paid search, social media, programmatic advertising, and evergreen campaigns; optimise performance and ROI.
Innovation & Strategy: Develop new digital tools, lead AI strategy group, drive product development from ideation to MVP, and foster a culture of innovation.
Stakeholder Engagement: Collaborate across teams, manage external agencies, and lead digital collaboration with member charities.
Financial & Risk Management: Oversee £100k+ budgets, ensure compliance, report on performance, and mitigate digital risks.
Digital & Innovation Strategy and ensure adherence to legal and ethical standards, maintaining best practices in equality and accessibility. Design and deliver programmes that build awareness and capability around inclusive behaviours.
Data & trends: Monitor, analyse, and report on D&I metrics to measure progress and inform future actions. Stay ahead of trends, lead new initiatives, and represent the organisation in external forums to promote our commitment to inclusion.
If you are are able to confidently pick up and adapt to new technologiues and systems, can communicate digital technology to non-rechbnical audiences and have outstanding planning, organisaitonal, project and time management abilities & skills, then we would love to hear from you.
How to apply
If you have the skills and passion for this role, please apply by 9am, Monday 09th February 2026.
We are unable to support applications for our vacancies if you do not have the right to work in the UK
The DEC is an equal opportunities employer and provides opportunities to learn and grow in an inclusive, supportive, and productive environment. We encourage applications from anyone who can meet the criteria, regardless of gender, race, age, disability, sexuality, or religion.
The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By applying, the job applicant confirms their understanding of, and consent, to these recruitment procedures.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hybrid working from the Borough, London office
This is a great opportunity for an Events Fundraising Manager to take responsibility for the planning, marketing and delivering the 2027 TCS London Marathon and oversee the delivery the Challenge Events programme, including London Landmarks, Superhero Tri and Royal Parks Half Marathon, at Whizz Kidz. The role aims to grow and retain participants and strengthen our event offering to meet ambitious targets.
We are looking for someone to lead on our supporter experience to highlight impact and create brand loyalty. This role line manages two and works closely with the Head of team to generate income to support young wheelchair users.
Key accountabilities
• Lead on the delivering the London Marathon for 2027, with the aim to deliver first class supporter care, from recruitment to post-event evaluation.
• Oversee the delivery of the London Marathon stewardship journey, including email journey, Facebook group and WhatsApp strategic comms plan, and lead on webinars and hybrid stewardship events
• Implement and drive the Challenge Event strategy forward, diversifying our portfolio, increase income and brand awareness
• Oversee implementation of our new event offering for 2026, including the Superhero Tri and Royal Parks Half Marathon, including recruitment and strategic stewardship plans
• Build strong, strategic relationships with potential and existing supporters to maximise fundraising opportunities
• See our website for full details
Skills and knowledge
• Knowledge of third party event fundraising, including marketing
• Excellent written and verbal communication skills - with the ability to authentically communicate to support fundraisers, convey the work of the Whizz Kidz and show impact of support
• Ability to build and develop strong relationships, internally and externally, to be able to maximise opportunities and make decisions based on value
• Ability to manage deadlines and effectively balance a varied and ever-changing workload whilst maintaining excellent attention to detail
Experience
• Experience of end to end event management within the charity sector, specifically the London Marathon and third party events
• Experience in line management
• Experience of delivering excellent supporter care and stewardship to maximise opportunities and promote brand loyalty
• Experience of review and implementing improved processes to increase effectiveness
• Demonstrable track record of building strong relationship management with multiple fundraisers, with different motivations, value and support needs
• See our website for full details
A few perks
The wellbeing of our colleagues is of paramount importance to our success as an organisation, and we want to ensure that our benefits package provides something of value for everyone, whether it is our generous holiday entitlement, wellbeing days, Healthcare cash plan, long-service awards. We hope you agree!
Annual leave
25 days of annual leave per annum plus Bank Holiday (pro-rata for part time colleagues).
Christmas closure
In addition to annual leave, employees get three days of paid Christmas leave.
Pension
Automatic enrolment for all colleagues with the option to opt out. Contributions of 5% gross salary made by both Whizz Kidz and employees. We will match higher contributions of up to 6% of gross basic salary.
Simply health
Automatic enrolment in a fully paid for cash plan that assists you with everyday health costs. This scheme is also available to your families for an extra charge.
Season ticket loan
An interest free loan of up to £5,000 following the successful completion of the Probationary Period.
To Apply
Visit our website via the apply button and complete the application form.
Application closing date – Sunday 1st February
Interviews – W/C 9th February
Start Date – Tuesday 7th April
Please note you will need to be available to work at the London Landmarks Half Marathon on Sunday 12th April and the London Marathon weekend (25th -26th April), which you can claim back with TOIL.
We create opportunities for young wheelchair users to get the equipment, skills, and confidence to go further.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Working with the Director of Research, this role will have management of the clinical development process at Cure Parkinson’s. The charity supports a large treatment selection process that feeds new clinical trials seeking disease modification. This is an exciting time in Parkinson’s research and there is the opportunity to have a really meaningful impact by joining the Cure Parkinson’s team as we expand our funding schemes and initiate new ventures.
As our Clinical Research Manager, you will have a PhD in life sciences (an MD or MBSS would advantageous) and significant experience in clinical trial development. You must have a strong understanding of Parkinson’s, the biology associated with the condition, and the agents currently in development. You will require excellent organisational and communication skills as you will be representing the charity via stakeholder engagement. Working as an effective member of our Research Team you will be able to handle multiple tasks with precision simultaneously and be comfortable building relationships and providing support for researchers.
To apply please upload your CV and a supporting statement (max 2 pages) outlining why you are interested in the role and how you meet the requirements of the role.
Everything we do is to move us closer to our goal, of finding new treatments to slow, stop or reverse the progression of Parkinson’s.



The client requests no contact from agencies or media sales.
Help shape a great colleague experience by providing modern IT tools and services that enable colleagues to work efficiently and securely from anywhere.
Details:
Salary: £55,000 per annum.
Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.
Our office is a short walk from King’s Cross station in London. For this role, our expectation is that you will come to London approximately 2 days each month for team, project or stakeholder meetings. You may also find it useful to visit member hospices. You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time. We encourage all colleagues to visit member hospices to help inform our work and you may be able to work from there
Contractually this role is London-based.
Contract: Permanent. Full time role - 35 hours per week.
Benefits:
- 25 days annual leave rising to 30 days after 2 years (+ an extra 10 days on each 5th year). Pro rata for part time hours
- Matched pension scheme up to 7% of salary
- Healthcare plan
- Support for staff with caring responsibilities
- Family-friendly culture
How to apply: CV and supporting statement - using Hospice UK’s supporting statement document – see below
Closing date for applications: Midnight on Monday 2 February 2026
Interview dates: Tuesday 10, Thursday 12 and morning of Friday 13 February 2026. Interviews will be online via Microsoft Teams.
We’ll send assessments and some questions to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.
Job information:
As Hospice UK’s IT Infrastructure Manager, you’ll shape a modern, secure and stable environment that enables colleagues to collaborate brilliantly and work effectively to make a real difference to hospice care in the UK.
You’ll be our leading infrastructure specialist, with a broad range of skills and knowledge across Microsoft 365 and Azure, networking and security, and you’ll thrive on working with others to turn business needs into robust, user‑friendly solutions. We’re fully in the cloud, having transformed our IT capability in recent years, and you’ll help deliver the next phase of our evolution. You’ll lead improvements in security, maintaining our Cyber Essentials Plus accreditation, improve knowledge management through our use of Microsoft Teams and other tools, and champion automation and AI to streamline how we work.
You’ll oversee our managed service provider while remaining close enough to the tech to be hands-on when needed. This is a role where delivery and continuous improvement go hand in hand. You’ll report to the Director of Transformation, partner with ICT and Data teammates and collaborate with engaged and supportive colleagues across the charity.
If you’re excited about the role, but don’t meet every requirement, we encourage you to apply. We’re committed to your personal development and will help you to learn and grow.
We’re a compassionate, collaborative and innovative team, proud of a flexible hybrid working model that trusts you to choose how and where you work. Most of your time can be remote, with occasional visits (around 2 days per month) to our London office for team, project or stakeholder meetings.
You’ll find lots more information about the role and team in the Candidate Information Pack (available on our website to download)
How to apply:
To apply for this role, please send us the following documents by midnight on Monday 2 February 2026:
- Your CV. Ideally in Microsoft Word format and less than 3 pages of A4.
- A completed supporting statement form (where you can demonstrate how you meet the person specification) - available on our website to download.
- A completed equalities monitoring form - available on our website to download.
We will shortlist candidates based on their CV and supporting statements. A briefing of what to expect will be sent in advance to shortlisted candidates.
Closing date for applications: by midnight on Monday 2 February 2026.
We believe in fair recruitment and working to remove bias, so all applications will have identifying indicators removed before being submitted to the shortlisting panel.
Please make sure you provide your contact details in your email. Please note the interview dates above and let us know if there are any accommodations you might need to participate fully in the process. We will try to be flexible.
To be considered for this role you must have the right to live and work in the UK for your application to be progressed. Hospice UK is an equal opportunities employer and welcomes applications from all sections of the community.
We represent and champion the community of 200+ hospices across the UK.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Main Duties
Strategy
- Working with senior leaders, lead on developing an organisational wide and joined up People & Volunteering Strategy aligned to organisational goals and workforce plans.
Oranisational Design and Culture
- Use engagement and feedback data to identify cultural risks and drive improvement.
- Lead strengthened leadership, coaching and management capability through clear expectations, advice and development frameworks.
Management
- Lead, coach and manage the People Services team to provide proactive support to the organisation, with a clear focus on the team’s development.
- Provide expert advice and guidance to managers and SLT on disciplinary and staff performance issues.
- Liaise with the external employment lawyers to make robust risk assessments on disciplinary and staff performance issues.
Volunteering and Resourcing
- Establish annual capacity and skills plans (headcount, volunteer hours, peak demand cover, succession planning).
- Review and implement a volunteering journey to support our volunteers.
Quality Framework
- Continue to develop and implement specific projects as part of The Passage’s internal quality framework ‘Excellence For All’.
- Lead a review to ensure there are clear and transparent salary ranges, job descriptions, aligned terms and conditions across the organisation.
- Ensure that People Services policies are up to date to reflect current legal and HR compliance and best practice.
Analytics and Systems
- Develop digital systems that add value to HR management with the organisation.
- Develop systems that give managers and staff ownership over their HR journey.
- Make use of workforce data and analytics to inform SMG of the development of improvements and interventions that can lead to enhanced HR and business outcomes.
Training
- Develop a learning and development strategy/plan for all staff to receive Continuous Professional Development.
- Develop a learning and training strategy for volunteers so that they are supported to fulfil their volunteering roles.
Reporting/Governance
- Responsible for the Peoples Services annual budget.
- Attend Senior Management Group (SMG) monthly meetings.
- Report to the People, Performance and Culture (PPC) Committee meeting.
Strategy
- Working with senior leaders, lead on developing an organisational wide and joined up People & Volunteering Strategy aligned to organisational goals and workforce plans.
Oranisational Design and Culture
- Use engagement and feedback data to identify cultural risks and drive improvement.
- Lead strengthened leadership, coaching and management capability through clear expectations, advice and development frameworks.
Management
- Lead, coach and manage the People Services team to provide proactive support to the organisation, with a clear focus on the team’s development.
- Design and lead implementation of frameworks to support those with responsibility for managing staff to demonstrate a consistent and high standard of line management and development across the organisation.
- To oversee a comprehensive training programme , including by developing a strategic training needs assessment to support the organisational values and aims.
- Provide expert advice and guidance to managers and SLT on disciplinary and staff performance issues.
Volunteering and Resourcing
- Establish annual capacity and skills plans (headcount, volunteer hours, peak demand cover, succession planning).
- Review and implement a volunteering journey to support our volunteers.
Quality Framework
- Continue to develop and implement specific projects as part of The Passage’s internal quality framework ‘Excellence For All’.
- Lead a review to ensure there are clear and transparent salary ranges, job descriptions, aligned terms and conditions across the organisation.
- Ensure that People Services policies are up to date to reflect current legal and HR compliance and best practice.
Analytics and Systems
- Develop digital systems that add value to HR management with the organisation.
- Develop systems that give managers and staff ownership over their HR journey.
- Make use of workforce data and analytics to inform SMG of the development of improvements and interventions that can lead to enhanced HR and business outcomes.
Training
- Develop a learning and development strategy/plan for all staff to receive Continuous Professional Development.
- Develop a learning and training strategy for volunteers so that they are supported to fulfil their volunteering roles.
Reporting/Governance
- Responsible for the Peoples Services annual budget.
- Attend Senior Management Group (SMG) monthly meetings.
- Report to the People, Performance and Culture (PPC) Committee meeting.
General Responsibilities
- In conjunction with your Line Manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage.
- To ensure that all The Passage policies and procedures are being adhered to, particularly those relating to Health and Safety, Code of Practice and Confidentiality.
- To contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults.
- To at all times undertake your role in a professional manner maintaining a high quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage.
- Undertake any other duties that may be required which are commensurate with the role.
Desired Experience
Experience
- E1: Proven experience in leading strategic HR initiatives that support organisational goals and culture.
- E2: Experience of working with senior leadership teams to influence organisational design and workforce planning.
- E3: Track record of managing complex employee relations and advising on disciplinary and performance issues.
- E4: Experience in developing and implementing learning and development strategies for staff and volunteers.
- E5: Experience of reporting to governance committees and contributing to organisational risk management.
Knowledge and Skills
- K1: Strong understanding of UK employment law, HR compliance, and best practice.
- K2: Knowledge of organisational design, performance management frameworks, and cultural development.
- K3: Ability to use HR data and analytics to inform decision-making and continuous improvement.
- K4: Skilled in developing inclusive policies and embedding equality, diversity, and wellbeing into organisational practice.
- K5: Proficiency in HR systems and digital tools to enhance efficiency and user experience.
Qualifications
- CIPD Level 5 or equivalent professional qualification (Level 7 desirable).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SUNDAY TIMES BEST PLACE TO WORK 2024 AND 2025
If you are looking for a job where you make a real difference and are part of something truly meaningful, then we would love to welcome you to our family.
MAIN PURPOSE OF JOB:
To manage and develop our community service department to ensure that all elderly and terminally ill pet owners receive help from our volunteers nationwide To lead and motivate all Community Service teams, encompassing the volunteer coordinators, the support team and the volunteer registration team to ensure an excellent standard of service is given to both volunteers and owners alike. To be responsible for ensuring a prompt, appropriate and sympathetic reply to all communications and correspondence within the department. To work closely with Community Service Manager to deliver a smooth, coherent and first class service to everyone we assist both during the working day, evenings and weekends. This post will require a good overall understanding of the needs of elderly people and their pets, ability to problem solve and experience of motivating and managing staff.
MAIN DUTIES AND RESPONSIBILITIES:
1 .VOLUNTEER CO-ORDINATOR LEVEL I & LEVEL II I)
To lead and motivate all Volunteer Co-coordinators Level I & Level II on a day-to-day basis to ensure they are properly trained and competent to deliver the appropriate level and quality of service to all petitioners when handling any request for help. II) Once identified, to refer any difficult and problematic cases to the CEO or the Community Service Manager for prompt action and feedback. III) To work closely with the Community Service manager and volunteer coordinators Level II to ensure delivery of our on-call emergency service both midweek and weekends and deputise for the Community Service Manager in her absence and time off.
IV) In collaboration with the Community Service Manager, to appropriately schedule the out of hours rota to ensure cover at all times for our emergency service.
V) To be contactable out of hours, if needed over the evenings and weekends.
VI) To ensure a Monday morning debrief with the Community Service Manager and weekend coordinator, to log, discuss and resolve any issues that have arisen.
VII) To manage and develop a mentoring scheme for volunteer coordinators Level I to enable them, in time, to progress to a Level II role.
VIII) To mentor all volunteer coordinators Level II to ensure they are reaching their targets and sustaining an excellent level of service.
2.THE SUPPORT TEAM
I) To lead and motivate a team of individuals to ensure an outstanding level of support is provided throughout all communications across the entire support team.
II) To support and mentor the Community Support Manager to help facilitate the delivery of a smooth, coherent and first class service to everyone we help.
III) To ensure any problems with volunteers are quickly identified, addressed and referred if needed for extra assistance.
3.OTHER
I) To ensure all relevant correspondence and communications across the Community Service Department are answered promptly and sympathetically.
II) To produce weekly reports for the Chief Executive in collaboration with the Community Service Manager, to detail work of the team that is, especially happy, unhappy, unusual, interesting, serendipitous etc.
III) To liaise with all other members of The Trust in a flexible manner.
IV) To be familiar with and adhere to procedures and protocols, disciplinary and applicable rules and ensure compliance with legislation (Health and Safety, Date Protection, especially the privacy of members, petitioners and volunteers alike).
V) At all times to ensure and maintain a compassionate, professional and efficient public image for the Trust. Together with such additional general duties as the Employer shall reasonably require, having regard to the needs of the Employer’s business as a Charitable Trust.
“Peace of mind and practical help for older people – love, care and safety for pets”

The client requests no contact from agencies or media sales.
Database and Operations Officer (Maternity Leave Cover)
Hours: Full-Time (9am-5pm, Monday to Friday). Part time considered, minimum 4 days per week
Job Location: Amersham, Buckinghamshire
Contract: Fixed-term, 12 months contract to cover maternity leave
Salary: £26,000 pa
Pension: 7% non-contributory
Annual Leave: 28 days, plus bank holidays
Other Benefits: Employee Assistance Programme (EAP), Free Parking
Job Description
To provide professional, efficient, and effective database management and administrative support to our team. This role sits at the heart of the organisation, supporting all departments through effective office coordination and helping to ensure the smooth day-to-day running of the charity. The role is instrumental in maintaining a high-quality database, enabling accurate data capture and analysis that supports both fundraising and programme delivery.
Key Responsibilities
Database Management (Beacon CRM – Fundraising Database)
- Manage and maintain the CRM system, ensuring accurate and up-to-date fundraising and programmes data entry. Accurately processing all incoming donations and pledges and ensuring others in the team correctly enter and maintain data.
- Develop overall data management structure of supporter records and processes. Develop and maintain information management structures in the CRM system to enable accurate and timely information and reporting.
- Adhere to data protection legislation ensuring the way we gather, record and use data is compliant with latest policies, working closely with the Data Protection Officer.
- Handle all enquiries received through the CRM system, providing timely and appropriate responses.
- Collaborate with internal teams to ensure smooth operation and optimal use of the CRM system.
- Generate reports and analytics from the CRM system to track and measure key metrics.
- Conduct regular data audits to identify and rectify any inconsistencies or errors in the CRM database.
- Training staff members on how to effectively use the CRM system.
- Customise and configure the CRM system to meet the specific needs of the organisation.
- Monitor and enhance data quality and integrity within the CRM system.
- Keep abreast of CRM system updates and new features to maximize its functionality.
Operations Administration
- Provide administrative support to the organisation.
- Managing enquiries received by the charity by post, email, and phone.
- Keep a tidy office environment.
- Maintain data management processes and procedures to ensure data accuracy, consistency, and security.
- Manage and update filing systems, and other organisational documents.
- To be main day to day contact for our external IT support contractors and cleaning contractor.
- Assist with the coordination and organisation of meetings, events, and travel arrangements.
- Prepare and distribute internal communications and correspondences.
Finance Administration
- Provide administrative support to the Finance team ensuring a system is in place to regularly reconcile the fundraising and finance databases.
- Maintain accurate financial records by recording daily financial transactions.
- Prepare and process invoices, payments, and expenses.
- Monitor accounts receivable and accounts payable.
- Provide support during financial audits and examinations
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting opportunity to get experience with a large and growing charity with an engaged and fun team. You will be a key part of our mission to find a cure for all types of brain tumours.
Our Systems Manager is being seconded to an internal project for the next 6-9 months and so we are seeking an experienced IT professional to join our team for an interim basis for six months with the possibility of a three month extension.
In this role you will you lead a team of three people in supporting our staff team of 70 by providing reliable, effective and efficient IT systems and equipment. This include the monitoring and maintenance of our IT software and, with external support, our IT hardware.
You will line manage the Database Assistant and Data Processing Assistant.
If you are excited to learn more about this position, please take a read through our recruitment pack provided in the advert.
If you have the skills and ambition that we are looking for we welcome your application. We are really looking forward to welcoming a new member to our team!
We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.
Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
In-Memory & Legacy Manager
- Hours: Full-time, 37.5 hours per week (flexible working available)
- Location: Hybrid (2 days in our office in East Oxford, OX4 1RW)
- Salary: £37,001 - £43,500 per annum
- Closing date: 25th February 2026 at 12 noon
- Interview date: 4th March 2026 (in person)
Are you passionate about building meaningful relationships and creating lasting impact?
We’re looking for an In-Memory & Legacy Manager to join our Fundraising team at a pivotal time in our charity’s journey. This is a brand-new role within our Income Generation Directorate, designed to lead the delivery of our in-memory fundraising programme and support the implementation of our new legacy strategy. You’ll play a key role in shaping how we engage with supporters who give in memory of loved ones and those considering leaving a gift in their will.
What you’ll do:
- Develop and deliver our in-memory fundraising strategy, including events and campaigns.
- Champion exceptional supporter stewardship and create tailored supporter journeys.
- Support the rollout of our legacy strategy, increasing engagement and pledger numbers.
- Collaborate across teams to embed legacy messaging and in-memory opportunities throughout our fundraising activities.
- Manage relationships with key stakeholders, including funeral directors, solicitors, and financial advisors.
What we’re looking for:
- Experience in in-memory fundraising and/or legacy marketing campaigns.
- Strong project management and organisational skills.
- Excellent relationship-building and communication abilities.
- Knowledge of fundraising regulations, GDPR, and best practice.
- A creative, proactive approach and enthusiasm for working in the charity sector.
Why join us?
You’ll be part of an ambitious team with a bold five-year strategy and a commitment to putting supporters at the heart of everything we do. This is an exciting opportunity to make a real difference and help grow sustainable income for our vital work.
Ready to bring your skills to a role that matters?
Applications will be reviewed and invited to interview as received. We reserve the right to close the advert at any time, therefore we encourage applicants to apply as soon as possible.
Please note that everyone working for Helen & Douglas House are required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are an equal opportunities employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community.
Hospice charity based in Oxford, providing palliative, respite, end-of-life and bereavement care to life-limited children and their families.
The client requests no contact from agencies or media sales.
Project Manager
Salary: £35,000 – £40,000 per annum
Location: Hybrid – London EC1Y/Home
About MQ Mental Health Research
MQ is a multi-award-winning charity, funding mental health research. By connecting scientists with supporters, together we strive to understand mental health, improve treatments, and prevent mental illness.
We're at a critical point in our development, following the launch of our new 5-year strategy, MQ aims to transform the lives of everyone affected by mental illness.
We'd love for you to join our friendly, high performing team, based in London. This a hybrid role with 2 days based in our London office and 3 days from home/remote working.
What you'll be doing:
As a Project Manager, you are responsible for ensuring your projects are delivered on time and on budget, to the highest possible standards.
The role will support projects from design and planning through to delivery, dissemination and impact, working closely with senior academics in the UK and internationally, including partners at institutions such as King's College London and the University of Oxford, alongside lived experience experts (patients and carers with experience of mental illnesses).
Some projects involve international collaboration across multiple time zones and engagement with external stakeholders including funders such as Wellcome.
The successful candidate will be empathetic and confident, with the professional judgement required to work effectively with people with lived experience of mental illness, and comfortable operating in complex, innovative research environments that involve a degree of uncertainty, while delivering work to high professional standards and in line with GDPR and safeguarding policies.
Your main responsibilities will include:
- Support projects from design and set-up through to delivery, dissemination and evaluation
- Manage multiple projects simultaneously, ensuring delivery to agreed timelines, quality standards and budgets
- Demonstrate strong judgement in prioritising work and managing competing deadlines
- Develop and maintain detailed project plans including objectives, milestones, risks, dependencies and stakeholder mapping
- Track progress using Excel spreadsheets and shared online documents, ensuring accuracy and version control
- Dissemination, impact and content development
- Assist with the coordination and development of outputs including academic papers, reports, blog posts and other formats such as digital content
- Support and facilitate focus group discussions, workshops and consultations with patients and carers
Who we're looking for:
We'd love to hear from you, if you have:
- A proven track record in programme or project management, demonstrated through at least three years’ relevant work experience or a proven track record of managing complex projects as part of an academic qualification (e.g. Master’s dissertation or PhD thesis)
- The ability to manage multiple projects simultaneously and prioritise effectively when working to competing deadlines
- A desire to work in an agile way and remain effective when managing complex, innovative research projects that involve uncertainty or evolving scope
- The ability to work independently with minimal supervision, demonstrating sound judgement, initiative and accountability
- Excellent interpersonal and communication skills, both written and verbal
- Excellent attention to detail and ability to work accurately
- Strong organisational and time management skills
- High level of competence using Excel spreadsheets and shared online documents
- Familiarity with GDPR, data protection and safeguarding requirements
- Project management qualification (e.g. Agile qualifications, PRINCE2) would be highly desirable.
Why Join MQ?
We offer a great working experience within a friendly team. Hybrid working (in the London office Mondays and Tuesdays, with the remaining days from home). We are located near Barbican Tube.
Plus, we offer lots of generous benefits and training opportunities.
We're a Sunday Times Top Company to work for.
Benefits
- Flexible working: As a mental health charity, staff wellbeing is of paramount importance. We operate a core hours policy (10-4) to encourage flexible working and staff are mainly home based with the requirement to come into the office two days per week. A standard full-time working week is 35 hours, plus an hour for lunch breaks.
- Holidays: Annual holiday entitlement of 31 days (inc. office closure between Xmas and New Year) plus bank holidays.
- Wellbeing Allowance: MQ provides an allowance of up to £1200 per annum for each employee to spend on activities that increase their wellbeing. This is paid through payroll and is taxable.
- Virtual GP & Other wellbeing services - Get quick GP appointments and support with cancer and caring responsibilities through our Zurich benefits scheme.
- Cycle to work scheme: An interest-free loan is available to enable employees to purchase a bike and accessories, repaid via equal deductions from the employee’s salary over 12 months.
- Employee Assistance Programme: All employees and their families have access to a 24-hour confidential advice and support line.
- Counselling: Employees have access to a number of free face-to-face sessions, via the EAP scheme.
- Pension: MQ makes contributions of 5% and employees make contributions of 3%.
- Life Assurance - Up to 4 x your salary in the event of death in service.
- Season Ticket Loan: An interest free season ticket loan is available, repaid via equal deductions from the employee’s salary over 12 months.
- Personal Development: We value employee development and review individual training needs through our performance management system. HR also runs internal management development sessions for all staff.
Closing date: 15th February 2026
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
As an employer committed to inclusivity, we welcome and encourage job applications from people of all backgrounds.
Safer recruitment is important to us and the successful applicant will be asked to provide two references. You will also be required to complete a safeguarding self-declaration and undertake a DBS check.
No agencies please.
Corporate Partnerships Manager
£33,579-£35,539 per annum WTE (based on 37 hours per week)
37 hours per week
Hybrid, 2 days a week in office
Farnham or Guildford
Are you passionate about working for a charity that delivers exceptional care? A role with Phyllis Tuckwell gives you the opportunity to make a real difference to people’s lives every day.
We have an exciting opening for a full time Corporate Partnerships Manager within our friendly and supportive Income and Engagement team, based at our site in Farnham or Guilford, in Surrey. This energising role is central to the growth of our corporate partnerships program, with a strong focus on developing new business while continuing to strengthen and maximise existing relationships. It’s a varied and fast-paced position where no two weeks are the same, requiring energy, initiative and a commercial mindset. One day you might be identifying and securing new corporate partners, and the next you could be working closely with existing supporters to deepen engagement through initiatives such as corporate volunteering days or bespoke fundraising activity. The role also offers significant opportunity to build on the success of our corporate Firewalk, which launched as a pilot event last year and proved hugely successful, with clear potential to grow and enhance it. There is plenty of scope to think creatively and shape innovative partnership ideas that will drive long-term income growth.
It’s an exciting time to join Phyllis Tuckwell as we prepare for moving back to our new hospice - and you can be a part of it.
A successful Corporate Partnerships Manager will have:
- Proven experience in fundraising, business development, or a related field, with a track record of securing and managing corporate partnerships
- Strong interpersonal and communication skills, able to engage effectively with a variety of audiences, from corporate decision-makers to volunteers
- Understanding of the local business community and Phyllis Tuckwell’s catchment area across West Surrey & North East Hampshire
- Experience managing relationships with corporate partners, supporters, and the ability to deliver exceptional stewardship
- A proactive, hands-on approach with the ability to work independently and as part of a busy, collaborative team
- Flexibility to work occasional evenings or weekends to support corporate events and fundraising activities
- A full driving licence and access to their own vehicle
For a full list of essential requirements, please refer to the job description and person specification document.
About Us
We are based in Farnham, Camberley and Guildford, and provide bespoke, compassionate, palliative and end of life care for people living with an advanced or terminal illness, across West Surrey and North-East Hampshire.
Phyllis Tuckwell is a very special place to work. Our staff make a real difference to the lives of our patients and their loved ones, providing outstanding care at a time that really matters. Our Income Generation team members are pivotal in helping to raise funds to deliver our vital services, ensuring ‘every day is precious’ for our patients.
The impact of our services on the lives of our patients and their families can be read about on the Phyllis Tuckwell website under Patient Stories.
Phyllis Tuckwell is committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core. We are an equal opportunities employer, who values and respects our employees’ unique knowledge, skills and experiences. We warmly welcome applications from all sections of the community. All appointments are made following a fair and equitable process, based on merit, job requirements and business need.
We Offer:
Excellent Benefits
- Six weeks paid holiday plus public holidays
- Phyllis Tuckwell Group Personal Pension Plan (matched contributions up to 7.5%)
- Health Cash Plan Scheme
- Employee Assistance Programme
- Staff Benefit Scheme
- Blue Light Discount Card
Excellent Career Development
- Leadership Development
- Skill Development and Training
- Professional Growth
- Upskilling
- Apprenticeships
- Coaching
- Diverse Training Courses
- Cross Departmental Projects
A Great Place to Work
- Equal Opportunities employer
- Flexible hours and flexible working
- Supportive colleagues
- 97% of our staff are proud to work for Phyllis Tuckwell*
*Phyllis Tuckwell Birdsong Hospice staff survey 2023
For further information regarding the role or to arrange an informal visit please contact Holly Dare, Head of Philanthropy & Partnerships. If you are unable to apply on-line or have any questions about the recruitment process, contact HR.
Closing date for receipt of applications: Sunday 15th February 2026
Interviews to be held: W/C Monday 23rd February 2026
We reserve the right to close the role ahead of the closing date should sufficient applications by received. Your early response is therefore encouraged. Please note that we do not hold a sponsor licence and therefore are unable to provide visa sponsorship.
This post is subject to a standard Disclosure and Barring Service check.
NO MEDIA OR AGENCIES
Our mission is to care compassionately for adults living with an advanced or terminal illness, and those closest to them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title - Project Manager
Contract - Permanent
Hours - 35 hours per week
Salary - £37,000 to £39,000 per annum (depending on experience)
Location - Coram Campus, 41 Brunswick Square, London WC1N 1AZ; this position is based at our office on the Coram Campus, with some flexibility to work from home up to 2 days per week, depending on business need.
Additional information: Applicants must currently hold the right to work in the UK, as no sponsorship is available for this role.
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About Coram International
Coram International is a research and consultancy team based at the Coram Children’s Legal Centre in London. Our team works with UN agencies, international charities and governments around the world to promote and protect children’s rights.
Our work involves designing and implementing research on a broad range of thematic areas relating to children. We also provide technical expertise to support the development of laws, policies and programmes to protect children’s rights as well as training for professionals and practitioners who work with children. Our thematic areas of focus include: the treatment of children within criminal justice systems; violence against children and child protection; protecting the rights of children in the context of migration and asylum; child marriage; adolescents’ access to sexual and reproductive health rights; the rights of children in the context of armed conflict and terrorism; and many others. We work in countries throughout the world.
We are seeking a highly organised, diligent and proactive Project Manager to support the management of our projects and operations of our team.
To apply for this role, please click on the 'apply now' button below to complete the application. This advert is a rolling recruitment so applications will be reviewed when they are fully submitted, therefore, please apply as soon as possible. We reserve the right to close this advert early, if we receive a suitable amount of high quality applicants to take forward to interview, prior to the closing date.
Closing date: Sunday 8th February 2026 23:59 (GMT)
Interview dates: Interviews will be arranged with suitable applicants on a rolling basis.
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 281222.
Coram changes lives, laws and systems to create better chances for children, now and forever.
The client requests no contact from agencies or media sales.

