Office support jobs

Strategic Partnerships Manager

Location: London

Salary: Up to £45,000 per annum

Vacancy Type: Permanent, Full Time (37 hours per week)

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'. We achieve this in two ways. First we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

Job Description

As Strategic Partnerships Manager, you will help shape Catch22's future growth by building influential relationships with commissioners, funders and strategic partners. You will lead our approach to stakeholder engagement, ensuring market intelligence, trusted relationships and early opportunity insight are translated into sustainable growth opportunities.

Working closely with senior leaders, you will raise Catch22's profile across key markets, influence future services and funding opportunities, and play a pivotal role in securing the partnerships that enable us to deliver lasting impact for people and communities.

Your key responsibilities will include:

• Developing and delivering a structured, agile stakeholder engagement strategy and delivery plan for Catch22.
• Overseeing Catch22's commissioner and funder engagement activity, coordinating and influencing engagement across senior colleagues to ensure activity is strategic, aligned and supports sustainable growth.
• Building and managing senior relationships across local government, strategic authorities, trusts, foundations and lottery funders, creating opportunities to understand, anticipate and respond to future commissioning and funding priorities.
• Leading Catch22's place-based engagement approach, coordinating local engagement activity and strengthening relationships across priority markets and emerging devolved structures.
• Generating and sharing commissioner, funder and market intelligence, acting as a trusted advisor to operational and business development leaders and informing growth priorities, service development and pipeline decisions.
• Owning and continuously improving stakeholder engagement processes, systems and reporting, effectively using data and technology, while ensuring effective governance, compliance and risk management.

Qualifications

We are looking for a credible and thoughtful relationship-builder who earns trust, navigates complexity with sound judgement and responds confidently and pragmatically to emerging opportunities and challenges.

You will bring to the role:

· A strong track record of building influential relationships with commissioners, funders, government departments, trusts, foundations, strategic partners and other senior stakeholders.

· Experience developing and delivering stakeholder engagement strategies that have supported organisational growth and strengthened market position.

· Exceptional influencing, negotiation and relationship-building skills, with credibility at executive, political and system-leader level, and experience aligning senior colleagues around a strategic approach to stakeholder engagement.

· Strong understanding of public sector commissioning, procurement and grant funding, including local government, integrated care systems and the evolving devolution landscape.

· Excellent communication and presentation skills, able to influence diverse audiences and translate complex information into clear, compelling messages.

· Experience of stakeholder mapping, engagement planning and measuring relationship effectiveness.

· Digitally confident and data-driven, with experience using CRM systems and market intelligence tools to inform decision-making.

· Willingness to travel nationally, as required.

Additional Information

Flexibility: Fully remote role (UK based), or with access to our central London office
Application Deadline:  Wednesday 26th August 2026
Interviews: Thursday 10th and Friday 11th September

Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.

We aim to review applications as quickly as possible. However, due to the volume of interest we receive, we may not be able to contact all applicants individually. If you have not heard from us within two weeks of the closing date, please assume that your application has not been successful this time.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

To Apply

If you feel you are a suitable candidate and would like to work for Catch22, please do not hesitate to apply. 

Senior Relationship Fundraising Officer – Scotland

The Relationship Fundraising team at Alzheimer’s Research UK (ARUK) is responsible for securing income from individuals, regional businesses and groups fundraising in the community, effectively managing relationships to maximise income.

The Relationship Fundraising role will play a significant part in contributing to a high-performing fundraising team. The role will cover the country of Scotland.

You will report to the Relationship Fundraising Manager and support the Head of Relationship Fundraising & Volunteering to drive the continued growth of the charity’s fundraising income in your area. You will also be required to show excellent relationship-building skills to support community partnerships and volunteer groups, driving towards agreed targets.

Key Responsibilities:

Strategy, finance, and reporting

· Responsibility for stewardship and relationship building with supporters within the region.

· Identify and apply for corporate partnerships with organisations in the region, account manage these relationships up to a value of £50,000 per annum and support the Partnership Development Team with national partnerships in your region.

· Support existing volunteer fundraisers to encourage continued loyalty to the charity and to maximise funds raised, in accordance with fundraising legislation and good practice.

· Recruit new fundraising supporters in line with strategy.

· Support the Relationship Fundraising Manager (RFM) and Head of Relationship Fundraising & Volunteering (HORFV) in developing the Relationship Fundraising strategy for ARUK to increase income within this stream.

· Support and extend volunteer networks within the geographical area in line with strategy.

· To ensure that fundraising activity is implemented and managed to deliver budgets, targets and income in line with strategy. To achieve this by supporting and facilitating the development of groups and volunteers across the geographical area.

· Work across a diverse geographical area and within a geographically dispersed team, whilst managing own workload in a cost-effective and proactive way.

Supporter Management

· Provide excellent customer service to fundraising supporters and key regional contacts, with prompt responses to enquiries, to acknowledge support and increase long-term loyalty.

· Provide high-quality account management to volunteer groups in the geographical area.

· Effective management of volunteer relationships within the geographical area.

· Support, motivate and develop local fundraising volunteers, ensuring they have a clear understanding of ARUK to enable them to represent the charity’s work effectively.

· In liaison with the Partnership Development Managers and Partnership Officers, provide high quality account management to corporate supporters within specified geographical area and/or of relevant value.

· Keep up to date with fundraising legislation and codes of practice to be able to provide relevant advice to fundraisers.

· Ensure volunteers and fundraisers have all necessary materials for fundraising initiatives.

Increasing Community Support within geographical area

· Use own initiative to extend volunteer networks, develop new groups and supporters, and respond to fundraising opportunities within geographical area, in line with strategy.

· Manage recruitment process of new ARUK volunteers in geographical area, providing relevant support and training.

· Liaise with local community organisations (predominantly golf clubs) – both previous and new potential supporters – to extend income and activity in line with strategy.

· Provide face-to-face talks and presentations to community organisations for recruitment/ cultivation purposes.

· Arrange appropriate volunteer representation at events in the community, spreading the charity’s reach cost-effectively.

· Identify, research and target prospective community organisations, in liaison with RFM.

· Identify, research and target prospective local corporates in liaison with RFM / HORFV and ARUK’s Partnership Development Managers and Partnership Development Officers, in line with strategy.

· Accurately track and record contact with both community and corporate prospects for planning and reporting purposes.

Monitoring and Reporting

· Ensure that your activity is monitored and evaluated, clearly communicating progress to your Relationship Fundraising Manager.

· Manage relevant information on the charity’s database, keeping detailed, up-to-date records of activity and income.

Knowledge, skills and experience needed:

· Experience in partnership fundraising and/or relationship building

· Experience and confidence in public-speaking, such as giving presentations and talking at events

· Knowledge of recruiting key volunteers and fundraising supporters

· Experience and a keen interest in building long term relationships with supporters

· Proven ability of providing excellent stewardship

· Experience in using a database to record and report on impact and activity

· An ability to manage a busy and varied workload

· Excellent communication skills, both verbal and written

· Excellent organisational skills

· Full driver’s licence with access to own vehicle. 

· Flexibility to work some unsociable hours and willingness to travel independently

· Live within defined region

Additional Information:

Ways of working:

As part of our Remote ways of working you will be home based. You will only need to attend the office for specific requirements of the role and the business needs.

Roles that are classed as part of the Remote ways of working are able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £35,000 per annum, plus benefits and £3,500 car allowance and associated expenses (where applicable).

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 16th August 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

Terms and Conditions
Job title: Link Worker (Prison)
Reports to: Service Manager (Prison)
Direct reports: N/A
Start date: TBC – subject to successful MOJ prison vetting
Salary: £27,183 per annum
Working hours: Full time – 35 hours per week
Contract: Permanent
Location: HMP Bronzefield, HMP Downview, and HMP Send

Job Purpose
The primary purpose of this role is to work with women in custody, including on remand, preparing 
them for, and connecting them with vital community support services on, release.

Key Responsibility Areas
1. Provide high-quality, trauma-responsive advocacy support both in prison and the community, 
to women on remand in HMP Bronzefield, HMP Downview, and HMP Send.
2. Development and maintenance of professional relations in prison and the community.
3. Ensure clear, timely and effective communication and record keeping.
4. Proactively seek to develop your personal and professional practice and contribute to wider 
organisational development.
5. Contribute to building a feminist leadership culture and positive working environment for 
Women in Prison.

For the full job description, please see the Recruitment Pack

Senior Event Manager
Wings for Life
£50k-£52k
Full-time, permanent
Hybrid: 2 days at Red Bull UK's London offices, with some flexibility for home working

Charity People are delighted to be partnering with Wings for Life to recruit their next Senior Event Manager.

Join Wings for Life and take the lead in shaping one of the most exciting and impactful event portfolios in the charity sector. You will drive the strategy, growth and delivery of a diverse programme of premium fundraising events, mass participation experiences and high-profile partnerships that inspire supporters, engage world-class brands and generate vital funds to find a cure for spinal cord injury.

Your portfolio will span exclusive owned fundraising events such as Mikey's Mountain Miles, our skiing fundraiser with Mike Tindal MBE; The Clay Day, a premium sporting and hospitality experience with our Formula 1 partners; and two established golf events, including an owned event, Gourmet Golf, and a supporter-led initiative. You will also play a central role in maximising opportunities through major third-party events and partnerships, including the Wings for Life World Run, the London Marathon 2027, and high-profile Red Bull events.

This is more than event management. It is an opportunity to identify new opportunities, develop innovative event concepts and create unforgettable supporter experiences that stand out in a crowded fundraising landscape. Working closely with senior leadership, ambassadors, partners and supporters, you will combine creativity, commercial acumen and flawless execution to grow income, build awareness and strengthen Wings for Life's position as a leading charity brand. Whether enhancing existing events or creating entirely new experiences within and beyond the Red Bull universe, you will play a pivotal role in delivering ambitious growth and lasting impact.

What We're Looking For

We're seeking an ambitious, creative and highly organised event leader who thrives on turning great ideas into exceptional experiences. You will have a proven track record of delivering high-quality events, achieving ambitious commercial and fundraising targets, and building strong relationships with a wide range of stakeholders. Equally comfortable developing strategy and rolling up your sleeves to deliver flawless event execution, you will bring the energy, entrepreneurial mindset and attention to detail needed to drive growth across our events portfolio.

As a manager, you will lead and develop our Event & Fundraising Specialist, providing coaching, support and professional development while fostering a collaborative, high-performing culture. You will also play an active role in supporting our individual fundraising programme and championing a 'one team' approach across the organisation.

Success in this role will require strong commercial awareness, budget management expertise and the confidence to negotiate, influence and present to senior stakeholders, partners and Board members. You will be adept at managing multiple priorities in a fast-paced environment, while maintaining a relentless focus on delivering outstanding supporter experiences and maximising return on investment.

Experience working with premium brands, VIP audiences, luxury hospitality or high-end events would be advantageous, as would a passion for identifying new opportunities, creating innovative event concepts and challenging conventional thinking. Above all, you will be a solutions-focused self-starter with exceptional relationship-building skills, a genuine passion for our mission and the drive to help Wings for Life achieve extraordinary impact.

We value experience, talent and results over formal qualifications. If you have the vision, energy and expertise to grow one of the most exciting event portfolios in the charity sector, we'd love to hear from you.

Wings for Life have one sole mission: to find a cure for spinal cord injury. As the charity partner of Red Bull, 100% of our fundraising goes directly to scientific research as they cover all our costs.

To Apply

Charity People are managing the recruitment process on behalf of Wings for Life. Please share a copy of your CV with Philippa in the first instance. If your profile fits what we're looking for, we'll be in touch with the full job description and lots more details.

Closing date: midday on Mon 7 Sept

Charity People is a forward-thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching organisational needs with the skills and experience of candidates irrespective of background, including age, disability, gender, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe greater diversity leads to greater impact for the organisations we work with.

Reach Charity is a small volunteer-led national charity supporting children born with, or who acquire upper limb differences (ULD) in childhood, for the whole of their lives! Being born with/acquiring  an ULD in childhood is rare. Our role in the Reach team is to support our volunteers in every way we can to keep Reach families connected and supported with and by their community as and when they need it for life. This role will help us sustain and potentially grow that level of support. 

Contract: One-year fixed-term contract. The role will be reviewed before the end of the fixed term. Any extension, permanency or change to contracted hours will be subject to organisational need, funding and written agreement.

Location/format: Hybrid (preferred) or remote working, with a minimum of two days per week in the office: Office 5, The Library Rooms, 59 High Street, Totnes, Devon, TQ9 5PB. Homeworking is subject to appropriate health and safety and display screen equipment arrangements. Hybrid working arrangements may be reviewed and changed with reasonable notice following consultation.

Reporting to: Operations Lead

A note on applying before reading on: please respond to every item detailed on the JD & PS (required and desired) 
Applications will be scored against every item, and shortlisting will be decided by the closest match. NB: CVs will not be considered – please do not attach.

Core purpose of the role:
The Operations & Development Officer will provide high-quality operational, administrative and executive support to the Operations Lead and the wider Reach team.
The role will help ensure the smooth running of Reach’s central operations, including governance support, policy coordination, safeguarding administration, donor stewardship, event delivery, communications and day-to-day organisational support.
The postholder will play an important role in maintaining operational continuity, supporting compliance, strengthening community engagement and helping Reach deliver effectively for adults, children and young people with upper limb difference and their families.

Key responsibilities
1. Governance, compliance and safeguarding
Policy and procedure coordination
Coordinate and maintain a rolling programme of policy and procedure review, liaising with the Operations Lead, trustees and relevant staff or volunteers as required.
Support the updating, formatting, circulation and storage of policies and procedures, ensuring records are accurate and accessible.

Safeguarding support
Subject to appropriate training, support Reach’s safeguarding arrangements and participate in the safeguarding on-call rota.
Provide cover during colleagues planned or unplanned absence, acting in accordance with Reach’s safeguarding policy and escalation procedures.
This may include occasional weekend on-call duties when the Operations Lead is unavailable.

DBS, safeguarding training and appointment requirements
Appointment will be subject to satisfactory references and the appropriate level of DBS check for the role.
Safeguarding training must be completed before the postholder undertakes safeguarding duties.

Data protection and confidentiality
Handle personal, sensitive and confidential information in accordance with UK GDPR, Reach policies and confidentiality requirements.
This includes information held in CRM systems, Mailchimp, donor records, membership records and sensitive conversations with families, professionals, volunteers and supporters.

2. Donor relations and fundraising administration
Donor stewardship
Provide supportive cover for donor stewardship during colleague absence or holiday, including drafting thank-you communications, updating records and helping maintain positive supporter relationships.
Ensure donor communications are timely, accurate and aligned with Reach’s tone, values and messaging.

Fundraising administration
Support the Operations Lead and wider team with fundraising administration, including funding applications, milestone tracking, data collection and information required for funder reports.
Maintain accurate records of funding activity, deadlines and reporting requirements.

3. Event support and promotion
Event delivery
Support the planning, coordination, delivery and evaluation of Reach events.
This may include support from initial concept through to on-the-day coordination and post-event follow-up.
Where required, lead agreed elements of event delivery, with appropriate support and oversight.

Event communications and promotion
Promote events and campaigns through digital channels, newsletters, local networks and other appropriate platforms to maximise visibility, attendance, engagement and donations.
Work closely with the Operations Lead and Reach team to ensure consistent messaging, effective coordination and successful delivery.

Evening and weekend work
Some evening or weekend work may be required for events or safeguarding cover. This will be agreed in advance wherever possible and managed through time off in lieu or other arrangements in line with Reach policy.

4. Executive, board and operational support
Executive assistance
Provide executive and administrative support to the Operations Lead, including diary management, coordination of priorities, management of incoming enquiries and preparation of briefing materials or documentation for meetings.
Work with other members of staff to identify priorities, support workflow and ensure timely follow-up on agreed actions.

Board and trustee support
Provide proactive support for Trustee meetings, including coordinating meeting logistics, preparing and circulating papers, supporting agenda planning and taking clear, accurate minutes.
Help ensure trustees have the information they need to support effective governance and decision-making.

General operations
Support the smooth running of Reach’s day-to-day operations, including responding to enquiries, maintaining records, supporting internal communications and helping ensure tasks are completed efficiently.

5. Finance, merchandise and systems administration
Finance administration
Support finance administration by maintaining accurate transaction records, processing documentation, supporting reconciliations and working within Reach’s financial controls and delegated authority arrangements.
Liaise with the Operations Lead, Treasurer and relevant colleagues to ensure financial information is accurate, timely and appropriately recorded.

Merchandise and fulfilment
Manage the Reach online shop and coordinate fulfilment of merchandise and other items.
Prepare and post welcome packs, running vests and other materials for new members, supporters and event participants.
Maintain accurate records of stock, orders and fulfilment activity

Systems and records
Use Reach’s systems accurately and consistently, including CRM, email marketing, finance, document storage and communication platforms.
Support the maintenance of accurate records and contribute to efficient internal processes.

6. Flexibility
This job description sets out the main responsibilities of the role but is not exhaustive.
Duties may reasonably change over time following consultation, provided they remain appropriate to the nature, purpose and level of the role.

Person specification
Essential attributes
The postholder will be expected to demonstrate:

• Reliability
  Consistency, dependability and the ability to follow through on agreed work are essential in a small team.
• Strong listening skills
  The ability to listen carefully, respond sensitively and support, enable or signpost people effectively.
• Organisation and prioritisation
  The ability to manage competing priorities, multitask effectively and complete work accurately and on time.
• Efficiency and attention to detail
  The ability to work carefully, meet deadlines and maintain accurate records.
• Team working
  The ability to collaborate, support, facilitate and contribute positively within a small charity team.
• Adaptablity
  The ability to learn new systems, processes and areas of work efficiently.
• Reflective approach
  A commitment to learning through experience and developing knowledge in a busy small charity environment

Essential skills and experience

The postholder should have:

• Excellent interpersonal skills, including the ability to handle calls and enquiries from parents, carers, professionals, members, volunteers, partners, donors and funders.

• Good written and verbal communication skills.

• The ability to keep colleagues, Branch Coordinators, Trustees, RAW Mentors, volunteers and Reach team members informed, briefed and supported across in-person, online and email channels.

• Experience of administration, coordination or operational support.

• Practical experience in a safeguarding role.

• The ability to handle confidential and sensitive information appropriately.

• Strong organisational skills and the ability to manage competing priorities.

• Experience supporting meetings, including preparing papers, coordinating logistics, taking notes or minutes and following up actions.

• Good Microsoft 365 skills, including SharePoint, Teams, Excel and Word.

• Experience using CRM systems, particularly Salesforce.

• Experience using Mailchimp or similar communication software.

• Experience using Xero or similar finance software.

• A willingness to undertake safeguarding, data protection and other relevant training.

Desirable skills and experience

The following would be useful but are not essential:

• Experience working in the charity sector.

• Experience working with a Board of Trustees or Directors.

• Experience working with or supporting volunteers.

• Experience supporting local, regional or partnership projects.

• Experience of event coordination, ranging from small meetings and face-to-face meetups to larger events.

• Project coordination or project management experience.

• Risk assessment and risk management skills.

• Bookkeeping, budget monitoring or reconciliation experience.

• Fundraising administration or donor stewardship experience.

• Experience creating content using Canva.

• Experience updating website content using WordPress.

• Experience using social media platforms, including Facebook.

• Experience using WhatsApp or similar messaging services for community or project coordination.

• Knowledge of UK GDPR, safeguarding, confidentiality and Equality Act duties in a charity or community setting.

Working relationships

The postholder will work closely with:

• The Operations Lead
• The Reach team
• Trustees
• Branch Coordinators
• RAW Mentors
• Volunteers
• Members and families
• Donors, funders, partners and external stakeholders

Safeguarding, equality and inclusion

Reach is committed to safeguarding and promoting the welfare of children, young people and adults at risk. The postholder will be expected to work in line with Reach’s policies and procedures.

Reach is also committed to equality, inclusion and accessibility. The postholder will be expected to contribute to an inclusive, respectful and supportive environment for members, families, volunteers, staff, trustees and partners.

To apply please respond to every item detailed on the JD & PS (required and desired) 
Applications will be scored against every item, and shortlisting will be decided by the closest match. NB: CVs will not be considered – please do not attach. 

Deadline for applications: 01 September 2026
Interviews Round 1 (Teams): Mon 07 & Tues 08 September after 4pm 
Interviews Round 2 (in person): Wednesday 16 September   

Appointment is subject to enhanced DBS & 2 professional reference. 

Good luck! Reach is an inspiring community to work with. 
We look forward to reading your application.

About Picker

Picker is an Oxford-based charity with an international reputation for measuring and improving patient, service user and staff experience. Our mission is to make person-centred health and social care a reality for everyone. We work with NHS organisations, government bodies, charities and healthcare providers in the UK and internationally.

About the role

The Research Manager is responsible for the programme management of the NHS Staff Survey Programme, providing leadership across all aspects of programme development, delivery and continuous improvement. The post holder is accountable for maintaining high standards of quality and customer service, ensuring the needs of NHS England and programme stakeholders are met.

This is an exciting opportunity to work at the centre of a high-profile national programme and help shape the future direction of staff experience measurement across the NHS.

Skills and experience

We are looking for someone with:

• Significant experience of applied quantitative research, including survey design, research methods, data analysis and reporting.
• Experience of managing complex research or survey programmes involving multiple stakeholders, competing priorities and tight deadlines.
• Strong leadership and project management skills, including planning resources, monitoring progress and driving successful delivery.
• Excellent communication and relationship-building skills, with experience of working effectively with clients, partners and external stakeholders.
• Strong analytical and numerical skills, with the ability to interpret and communicate findings clearly to a range of audiences.
• A degree (or equivalent professional experience) in a relevant discipline.

Experience of healthcare, social care or charity-sector research, alongside knowledge of software such as SPSS, Qualtrics or ClickUp, would be advantageous.

If you're passionate about using research to improve health and care services and are looking for an opportunity to lead high-profile national survey programmes, we'd love to hear from you.

Job Summary

The Volunteer Coordinator is a National Lottery funded role supporting our Post-Diagnosis Support Programme and ensuring that volunteering is embedded across ReMind UK.  This is a proactive role which would suit someone with great organisational and people skills who enjoys supporting individuals and groups and working on a variety of activities.  The role will work with ReMind UK's Engagement team identifying and creating volunteering opportunities across the organisation, managing recruitment through community work and marketing, and implementing stewardship and evaluation processes for volunteers and ambassadors. As a key part of our Post-Diagnosis Support Programme, the role will ensure volunteers have an outstanding experience, working in a positive environment. 

ReMind UK overview

ReMind UK is an independent charity and internationally renowned centre for research, diagnosis and treatment of neurodegenerative diseases. Our research aims to improve life for people with dementia and their families and carers, and to find drug and non-drug treatments for people with conditions such as Alzheimer's disease and other diseases predominantly affecting older people. Our contracted NHS Memory Clinic service, private memory assessments and allied activities provide support to people affected. We are currently in an ambitious phase of development looking to increase our clinical and academic research programme. We work closely with the Universities of Bath, Bristol and other research Institutions, both nationally and internationally and with the Royal United Hospital, Bath.

KEY RESPONSIBILITIES 

1. Oversee recruitment of ReMind UK’s volunteers through building relationships and partnerships in the community and establishing effective recruitment materials and channels.

2. Work with the ReMind UK team to identify opportunities for volunteer roles to support and add value to the business.

3. Collaboratively create role descriptions and person specifications for volunteer roles.

4. Identify barriers to engagement, particularly from under represented groups and communities experiencing exclusion, and develop accessible new opportunities to engage potential audiences.

5. Support the Post-Diagnosis Support Programme Manager to identify opportunities for beneficiaries to support post diagnosis courses and events through volunteering.

6. Create and maintain accurate Risk Assessments for all volunteer roles and activities.

7. Ensure volunteers receive an excellent onboarding experience including induction and training.

8. Regularly check-in with volunteers and support ReMind UK staff to effectively manage and support their volunteers.

9. Ensure that volunteers deliver a high quality experience to beneficiaries while adhering to the objectives of their role in line with good practice and any health and safety guidelines. Ensure that they are well supported and supervised and that any training needs are identified and addressed in a timely manner.

10. Produce and regularly refresh volunteer materials including handbook and welcome pack.

11. Work with ReMind UK’s Marketing colleagues to keep the website up to date with volunteering opportunities and stories and provide engaging content for social media.

12. Maintain volunteer and enquirer data on the charity’s CRM ensuring compliance with GDPR and agreed data retention protocols at all times.

13. Monitor volunteering and community outreach activity through regularly collecting quantitative and qualitative insight, producing quarterly reports as requested by Head of Engagement.

14. In collaboration with Head of Engagement, design and deliver a stewardship programme for volunteers ensuring consistency of approach and continued improvement, building a sense of inclusion and value for volunteers and ambassadors.

15. Maintain a thorough understanding of Health & Safety issues around working with volunteers and ambassadors and ensure that all feedback, accidents or incidences are recorded, evaluated and used to adjust activities accordingly.

 This job description is intended to provide a broad outline of the main responsibilities only.

Interview date: W/C 7th September 2026

Kingston Carers’ Network is seeking a part-time Finance Officer to support the smooth running of our charity’s finance function.

Key Responsibilities

Working closely with the CEO, Treasurer and budget holders, you will help maintain accurate financial records, process income and expenditure, reconcile bank accounts, support payroll information and contribute to financial reporting, budgeting and year-end processes.

Who we're looking for

We are looking for someone organised, accurate and values-driven, with experience of managing day-to-day finance processes in a small or medium-sized organisation. Experience of Sage or a similar accounting package is essential, and charity finance experience would be an advantage.

For full details about the role and how to apply, please download the supporting documents below or visit our website by clicking the Apply button.

Closing date: Monday 17th August 2026.

Interviews: Commencing 31st August 2026.

As a Senior Campaigns Adviser, you will play a vital role in developing and delivering national campaigns that make a real difference for people affected by motor neurone disease (MND). Working in a fast-paced environment, you will identify opportunities to influence policy, legislation and public debate, while ensuring our MND community is meaningfully involved in developing campaigns, and creating engaging content that motivates supporters to take action bringing your experience from the third sector.

At the Motor Neurone Disease Association, our work is driven by the urgent need to improve the lives of people affected by MND. As a Senior Campaigns Adviser, you will join a collaborative team committed to creating positive change through evidence-led campaigning.

Key Responsibilities

• Develop and deliver evidence-based national campaigns with clear objectives and measurable outcomes
• Identify and act on campaigning opportunities in collaboration with Campaigns, Policy and Public Affairs colleagues, responding quickly to changing political priorities and public debate
• Ensure people with and affected by MND are meaningfully involved in campaign development and delivery
• Create accessible and engaging content across email, website and social media channels
• Develop communications plans to keep supporters informed and inspired
• Build and manage e-actions, webpages and supporter communications using relevant digital platforms
• Monitor, evaluate and report on campaign performance against agreed objectives and key measures
• Establish and continuously improve working processes to enhance efficiency, collaboration and campaign outcomes
• Represent the MND Association at events, meetings and sector partnerships where required
• Work closely with teams across the organisation to maximise campaign reach and engagement

About You

Essential Criteria

• Proven experience delivering successful campaigns within a charity, public sector or similar organisation
• Experience creating content that encourages audiences to take action
• Excellent written, verbal and stakeholder communication skills
• Strong organisational and project management abilities
• A results-focused approach with experience analysing and reporting on performance.
• Ability to manage competing priorities and work effectively to deadlines
• Able to work independently and collaboratively as part of a wider team
• Willingness to travel within the UK, including occasional overnight stays and some evening or weekend work

Desirable Criteria

• Experience within the health or social care sector
• Experience in a charity sector communications role
• Knowledge of Dotdigital, Impact Stack or similar tools

Further information about the MND Association and the full job description is available in the attached Candidate Pack.

Hybrid working expectations: One day per week London office attendence required. Flexibility to travel to events and meetings as required. 

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

What We Offer

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
• 24/7 GP access via phone and video
• Life assurance and confidential counselling helplines
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
• Access to Benefit Hub for discounts on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

About Us

Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.

As Welcome Team Leader you will work as part of the Engagement team, leading a team of Welcome Hosts to provide a warm welcome and overall excellent visitor experience at Southwark Cathedral. Acting as a central point of contact, you will lead, support and develop the Welcome Team to deliver a friendly and engaging visit and ensure a high standard of customer service. You will work closely with the Head of Engagement to support the development of the Welcome Team through training and support, organise rotas and ensure adequate cover of all positions, and support the overall goal to increase visitor numbers, donations and visitor engagement. 

If you have experience in:

• Managing a team, supervision and team training
• Working within a heritage, public engagement or visitor attraction setting
• Dealing with customer feedback or complaints

And are:

• Customer focused, passionate about excellent engagement and welcome
• A skilled and engaging communicator
• Committed to continuous organisation improvement and the ability to act as an agent of change, with an understanding of and enthusiasm for the Cathedral’s overall vision and values, and sympathy with the Christian faith.

Then we would love to hear from you.

Main Duties and Responsibilities

• Act as main point of contact with Welcome Team acting for daily visitor engagement operations, liaising with other onsite teams, including Vergers, Retail, Property and Enterprise;
• Line manage the paid Welcome Team, ensuring a high standard of welcome and visitor service is provided;
• Carry out regular walk rounds of the site to support Welcome Team members, collaborate and provide feedback and ensure standards are consistently met;
• Cover Welcome Team positions as an when required, providing a welcoming, friendly and engaging visitor experience to all visitors to the Cathedral;
• Organise monthly rotas for the Welcome Team to ensure all days are adequately staffed, managing annual leave, sickness and overtime requests;
• Work alongside the Head of Engagement to develop and maintain training sessions and ensure mandatory training is up to date;
• Attend weekly Cathedral Diary meetings and manage daily service sheets and promotional materials;
• Handle complaints procedure and any difficult customers;
• Manage the recording of daily visitor numbers and donation figures;
• Take the lead on card payments for on the day ticket sales for public and group tours, and other engagement events;
• Attend the Health and Safety Committee and ensure the Welcome Team are confident and compliant with all health, safety, security and safeguarding policies and procedures;
• Take an active role in providing visitors with information about the Cathedral and its history, upcoming events, donation points, services and more;
• Communicate with pre-booked and un-booked tour groups requiring access to the Cathedral;
• Refer any visitor in need of pastoral care to the Day Chaplain or clergy;
• Encourage visitors to donate to the Cathedral through the various platforms available in the Cathedral and online and to encourage those making a donation to Gift Aid it should they be eligible to do so;
• Direct visitors to the Cathedral Shop and Café encouraging secondary spend;
• Promote the sale of information products such as the Visitor Map and Guidebook; 

Closing date: 11.59pm on Wednesday, June 17th

Interviews are planned for Friday, June 26th

Introduction to the Cathedral 

Southwark Cathedral has been a place of Christian worship for over 1400 years. Now it stands on the vibrant and exciting regenerated south bank of the Thames surrounded by cultural venues such as Tate Modern, Shakespeare’s Globe and Borough Market, the offices of major companies as well as schools and diverse residential communities. It is an inclusive Christian community that offers a welcome to all. 

The Cathedral’s mission, ministry and musical tradition are core to its life as a Cathedral and a parish church serving the community. It also relies on the valuable financial contribution made by its income generating activities such as its shop, café, conference rooms, corporate events and concerts. It is a very busy place, attracting 290,000 visitors a year to the Cathedral, its churchyard and medieval herb garden. The Cathedral relies on a small but dedicated team to be inclusive and welcoming to all.

Southwark Cathedral is committed to being an Equal Opportunities Employer. We believe in promoting and building a diverse and inclusive team, and workplace, culture and governance structures that are welcoming to and respectful of all. We welcome applications from all suitably qualified people whatever their ethnicity, background, age, disability, long term condition, sexual orientation, gender identity, or any other characteristic protected by law.

Southwark Cathedral is committed to a culture of safeguarding, especially for children, young people, and vulnerable adults. The Cathedral has adopted the Church of England policy statement ‘Promoting a Safer Church (2017)’; Safeguarding Learning and Development (2024) and the Safer Recruitment and People Management Guidance (2021). Every member of our team is recruited according to these policies and is required to complete safeguarding training.

Appointment to this role is subject to satisfactory references and the right to work in the UK.

We are supporting an incredible global charity to find a Senior Legacy Marketing Manager to lead the UK legacy marketing programme, while supporting the international legacy marketing strategy across the fundraising markets.

Location:
Surrey - Hybrid working - 2 days per week in the office.

The role:
- Strategy and coordination: Lead the strategy and coordination of the UK and international legacy marketing activity.

- UK legacy marketing delivery: Oversee and deliver UK legacy marketing

Not many people get to have a job title that rhymes. But what matters most isn’t the title. It’s what the role makes possible. 
 
Good systems enable better care.
 
Behind every donation, every thank you and every supporter relationship is someone making sure the details are right. 
 
We’re so grateful for all our supporters. We want them to feel valued as they generously support our mission to empower churches to end homelessness in the UK. And to do that well, we need someone who is passionate about people, data and systems. Accurate supporter data is at the heart of great supporter care.

Are you highly organised, great with people and confident working with CRM systems? Do you have excellent attention to detail and enjoy improving processes, data quality and reporting? 
 
This is an exciting, varied and hands-on role combining supporter stewardship, CRM management, fundraising administration and reporting. You’ll play a key role in ensuring supporters receive excellent care, while helping us maintain accurate data, improve our processes and make better use of our systems.
 
As part of a small but growing team, you’ll work closely with colleagues across the organisation, so the ability to build strong relationships and collaborate effectively is essential. The role includes a mixture of supporter care, donation processing, CRM administration, reporting and process improvement, so you’ll enjoy balancing detail-focused work with building positive relationships.

We are passionate about combining professional excellence with spiritual passion. The first quality we look for in our staff is a commitment to our mission, matched by integrity and a desire to live out our values. A deep commitment to the Christian faith is essential, alongside the ability to communicate the nuance of our faith-driven work sensitively, maturely and passionately. 

We are a relational and flexible charity. This role is hybrid so you can work from any of our offices in Peterborough, Nottingham, Norwich or Cambridge. We value time together, so the team meets in Peterborough each Wednesday, with the option to work from home up to two days a week. 

We are committed to staff wellbeing and offer a range of benefits including generous annual leave, retreat days, sabbatical leave, an employee assistance programme and a generous workplace pension.

Help us strengthen how we use data to serve our mission. 

Help us empower churches to end homelessness in the UK. 

About Stoll:

The Stoll Foundation is a leading provider of supported housing for vulnerable and disabled veterans in the UK. With a proud legacy of service, we are committed to delivering safe, high-quality homes and support that enables independence, dignity, and well-being for those who have served their country.

The Role:

Deliver an outstanding service to residents and internal stakeholders by being the first point of contact for residents, engaging service across multiple channels, including telephone, email and face to face interactions.

 The role involves resolving enquires relating to housing repairs, rent accounts, tenancy matters and general housing services, ensuring residents receive accurate information, timely resolution and a positive service experience and that all interactions reflect professionalism, empathy and efficiency.

Key Responsibilities:

• Deliver excellent customer service to internal and external customers, always aiming to enhance the customer experience.
• Handle inbound and outbound telephone calls and respond to customer emails professionally and efficiently.
• Act as a single point of contact for residents, addressing enquiries at first contact wherever possible.
• Deliver a consistently high standard of customer service aligned to organisational values and service standards.
• Log responsive, urgent and emergency repairs accurately using our systems in line with our policies and procedures.
• Diagnose repair issues through effective questioning to ensure correct categorisation and prioritisation.
• Liaise with internal repairs teams and external contractors to schedule, amend or follow up appointments.
• Keep customers informed of progress and timescales and manage expectations appropriately.
• Respond to rent‑related queries including balances, payments, arrears and payment methods.
• Explain rent statements and charges in a clear, customer‑friendly manner.
• Signpost customers to relevant support services, including income advice or welfare support, where appropriate.
• Provide information on tenancy services, estate services and policies.
• Record, acknowledge and handle stage 1 complaints in line with our complaints policy.
• Cover front of House and Reception Duties, greeting all stakeholders is a professional and courteous manner.
• Assist with organising and attending resident meetings, open days, and community engagement events to build positive relationships and gather feedback.
• Provide administrative support for organisational related processes.
• Maintain confidentiality and handle sensitive resident information in accordance with GDPR and data protection policies.
• Assist in the preparation and distribution of newsletters, notices, and digital updates for residents.
• Stay informed on organisational policies and complete relevant training to ensure consistent and compliant service delivery

Person specifications:

• Customer Focused: Demonstrates a strong commitment to delivering excellent service and enhancing the resident experience.

• Organised and Detail-Oriented: Maintains accurate records, manages multiple tasks efficiently, and ensures timely follow-up.

• Strong Communicator: Communicates clearly, professionally, and effectively with residents, colleagues, and contractors.

• Collaborative: Works well with others, contributes to team goals, and offers constructive feedback to improve service delivery.

• Problem Solver: Applies sound judgment and initiative to resolve issues and manage conflicts effectively.

• Technically Proficient: Confident in using Microsoft Office Suite and internal systems for reporting, communication, and task tracking.

• Adaptable and Proactive: Responds positively to change, takes initiative, and seeks opportunities to improve processes.

• Confidential and Compliant: Understands and adheres to data protection and GDPR requirements when handling sensitive information.

• Resident Engagement: Comfortable participating in community events and engaging with residents to build trust and gather feedback.

• Health & Safety Aware: Understands the importance of compliance with safety regulations and ensures documentation is current and accessible.

Frontline Competencies 

Working with Customers

• A focus on maximising the independence of our customers in all interventions 

• A focus on always delivering a holistic service to Customers, focusing on the person as well as their situation 

• The ability to regularly motivate and inspire Customers to improve their life situation 

• The ability to deal with customers exhibiting challenging behaviour in a positive way 

• An understanding of support issues, particularly relating to Veterans Communication 

• The ability to communicate effectively with all Customers 

Health and Safety

• An understanding of how to safeguard vulnerable adults and children 

• The consistent application of appropriate boundaries when working with Customers

Other Duties

• Support the organisation: Carry out any other duties as required by The Tenancy Directorate

• Cover housing officers: Act as the first point of contact in relation to housing applicants, ensuring that all data is recorded accurately on the housing database and the waiting list is managed efficiently.

The Sutton Trust is the UK’s leading social mobility charity. Our programmes help young people from less advantaged backgrounds access highly competitive universities, apprenticeships and careers and our research shapes national policy. Each year, working with our university and employer partners, we support thousands of young people through our programmes and continue that support through our alumni community.

Sutton Trust Online was developed to extend that support digitally. It now complements our university, apprenticeship and career access programmes through online guidance, resources, events, tools and progression support.

As the Trust approaches its 30th anniversary, we want to build on this foundation and think carefully about the next stage of our digital programming: how we make the student experience more coherent, how digital support connects with our wider programmes and how we use data, AI and external partners responsibly to improve guidance over time.

Over the next two years, the Digital Platform Architect will help us define and deliver that next stage. The role will sit between the Trust’s programme ambitions and the technical partners who help support them, bringing the product judgement, technical literacy and delivery grip we need to make informed decisions about digital development, AI, data, systems and student experience.

This is not a traditional programme management role and it is not a hands-on engineering role. You do not need to be a full-stack developer but you will need the confidence to work with engineers, UX specialists, AI partners and suppliers and the ability to turn complex programme ideas into practical product decisions.

This is a chance to shape student-facing digital programming used by thousands of young people each year at a point when AI is changing how students access guidance, information and opportunity. Help us build something ambitious, responsible and genuinely useful: digital support that extends the reach of a 30-year social mobility mission and helps young people navigate key progression points with clearer, more personalised guidance.

What you’ll help deliver

By the end of the two-year period, we expect this role to have helped the Trust develop:

• A clear product and technical route for Sutton Trust digital programming.
• A stronger student-facing digital experience.
• A clearer architecture for how digital programming connects with the Trust’s wider systems, data and programme delivery.
• AI-enabled features that are useful, responsible and grounded in Sutton Trust content.
• External engineering, UX or specialist partners commissioned and held to account where needed.
• Internal teams better equipped to manage, understand and iterate the platform after the build phase.

For the full job description and person specification, please visit our website using the redirect button above.

Terms of Appointment

• Contract: Full-time, fixed-term two-year contract
• Salary: £60,000 - £70,000 per annum, depending on experience
• Working location: Minimum of 2 office days per week
• Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
• Hours: The standard working hours are 9am to 5pm, Monday to Friday and may also be required to attend events/meetings outside of their normal working hours during weekday evenings and occasionally at weekends, in line with organisational policies
• A DBS check may be required

Interviews

Applications should reach us by midday, Tuesday 18th August, with first round interviews held on Monday 24th August, and second round interviews held on Friday 4th September. Both rounds will take place at our London offices.

Safeguarding statement

The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.

Contextual recruitment

The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.

We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.

We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.