Online support professional jobs

Location: On-site at our purpose-built training centre in the rural countryside of Osgathorpe, Leicestershire. Please note due to our rural location, it is essential that you to have the ability to travel reliably to the training centre.
Hours: 37.5 hours per week (Monday - Friday)
Contract Type: Permanent
Salary: £25,288
 
Are you a talented admin professional with outstanding customer service skills who is passionate about making a difference, this could be the role for you!
 
Canine Partners’ mission is to change the lives of disabled people using expertly trained dogs to improve physical, emotional and social wellbeing.
 
To help us create amazing partnerships, we need amazing people. Canine Partners has an exciting opportunity for a talented Administrator to join our dedicated fundraising team.
 
This is an incredible role at a prominent assistance dog charity where your role will be a part of our essential work that transforms lives every day.
 
What you will do
 
You will play a vital role within our Supporter Services function as part of the Individual Giving Team. You will be responsible for the excellent supporter care of our donors and for maintaining the accuracy and integrity of personal data held on Canine Partners’ primary customer relationship management (CRM) database. You will manage general administrative duties such as the daily banking processes, tasks and routines liaising with colleagues. You will support the Individual Giving team by managing the data administration in various areas including the Sponsor a Puppy Scheme, distributing welcome packs and other information. This is a great opportunity for someone wishing to start their career in the charity sector, where you can attend events, interact with supporters and play an important part in raising income, improving our systems and seeing the results of your work.
 
What we’re looking for:

• Excellent written and verbal communication skills
• Knowledge of database systems and experience with database administrations and data entry.
• Proficient in the use of all Microsoft Office applications.
• The ability to write reports and evaluations using data.
• Excellent customer service skills and a commitment to excellence in supporter relationship management.
• Great interpersonal skills; strong team working skills, able to work collaboratively with colleagues.
• Excellent time management skills including managing multiple tasks simultaneously and work to deadlines.
• A proactive self-starter, able to use initiative to resolve problems and create solutions to improve results.
• Most importantly, you will be passionate about the transformative impact that our assistance dogs provide to our beneficiaries.
 
We can offer you:
 
• 33 days annual leave allowance (inclusive of bank holidays)
• Pension scheme (matched up to 5%)
• Charity (occupational) sick pay
• Life assurance
• Wellbeing portal
• Employee assistance programme
• Free on-site parking
• Dog friendly offices
• Flexible working hours
 
If this sounds like the perfect role for you, we would be delighted to hear from you. Please apply online with a comprehensive CV and supporting statement explaining how you believe you match the requirements of the role.
 
Please note we may choose to close this advertisement early should we find a suitable candidate or if we receive a high volume of applications. Please be assured that we contact all candidates regarding the outcome of their application, this may take longer if we receive high volumes of applications.
 
Closing date: 2nd February 2026
First interviews are scheduled to take place on 9th February 2026 via video call.
Second interviews are scheduled to take place on 16th February 2026 in person at the National Training Centre.
*These dates are subject to change.
 
We recognise the benefit of diverse experience and welcome and encourage applications from all sections of the community. We are a disability confident committed employer.
 
REF-225 815

We are looking for a friendly, organised and professional Receptionist to join the Front Office Team at TreeHouse School, part of Ambitious about Autism.

This is a key front-facing role, providing a high-quality reception and administrative service for both the school and the wider organisation. You will often be the first point of contact for parents, visitors, staff and external partners, helping to create a welcoming, safe and well-organised environment.

If you enjoy supporting others, managing a varied workload and working in a values-driven organisation that makes a real difference to children and young people, we would love to hear from you.

Reception and front office duties

• Provide a professional, welcoming and efficient reception service
• Act as the first point of contact for internal and external telephone calls
• Answer and transfer calls accurately, taking and relaying messages as required
• Welcome, sign in and direct visitors in line with safeguarding procedures
• Ensure the reception area is safe, tidy, welcoming and well-organised at all times
• Maintain accurate signing-in and signing-out procedures for visitors

Administrative and office support

• Open, log and distribute incoming post in a timely manner
• Log incoming cheques and ensure appropriate handling
• Manage outgoing post and arrange special or courier services when required
• Support stationery and supplier management, including weekly stock checks
• Place orders and process invoices in line with financial procedures

This is a fantastic opportunity to work for a forward-thinking organisation with the interests and wellbeing of autistic children and young people at its core.

For further details on how you can make a difference and find out what we have to offer, please see our recruitment pack. Please also note the role may close before the advertised deadline.

If you have any questions about the role or would like to have a confidential call, please contact Stephen Vickers.

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Full time, 35 hours per week

Fixed Term Contract - 7 months

Grade FL, Salary £35,500 per annum

Location: London with hybrid working (minimum 2 days per week in the office)

Closing date: 5.00pm on Monday 02 February 2026

Interview date: Week commencing 09 February 2026

The Royal College of General Practitioners is the largest membership organisation solely for GPs in the United Kingdom. Founded in 1952, it has over 55,000 members who are committed to improving patient care, developing their own skills and promoting general practice as a discipline. General practice is the largest branch of the medical profession. It provides some 1 million consultations for patients in the UK every working day and deals with 86% of the health problems experienced by the UK population.

As part of the Training and Registration team in the Education Directorate, this role will be responsible for monitoring and assessing applications for Certificates of Completion of Training (CCT) and providing specialist advice and guidance while contributing to ongoing improvement in GP training and registration.

• Do you have experience of working in a regulatory or statutory environment handling complex issues?
• Can you evaluate written evidence and write clear, logical, accurate and persuasive responses and reports?
• Have you worked in a customer facing environment with senior professionals?

You will manage and prioritise a constant caseload of applications and related queries, exercising sound judgement and decision-making while working to deadlines in a high-risk environment. In addition, you will play an active role in improvement initiatives including data analysis and stakeholder engagement.

Educated to GCSE / A level standard or equivalent (including English and Maths), you will have excellent prioritisation and organisational skills and be able to communicate clearly and diplomatically. You must be able to work efficiently and accurately under pressure and demonstrate confidence in making informed decisions. Knowledge and understanding of GP training and registration processes are desirable.

The successful candidate will share our corporate values. In return, the College offers excellent terms and conditions and a great working environment.

A full job description for the role is included in the Candidate Pack.

To apply, please click 'Quick Apply' and complete the application form.

The Royal College of General Practitioners is an equal opportunities employer and welcomes applications from all sections of the community.

                             ~ Building a sustainable future for general practice ~

Job Title: Educator

Contract: Term-time - 39 weeks per year

Salary: £14,625 per annum, term-time only (£1,218.75 per month gross) (FTE £28,000 pro rata)

Hours: 21 per week, over 3 days (8am-4pm, plus travelling to schools), term time only (39 weeks)

Location: School-based in Gloucestershire, South Gloucestershire, and Bristol

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About Coram Life Education

Coram Life Education is a national charity that supports schools’ Wellbeing and PSHE education, including Relationships and Sex Education. We use dynamic teaching strategies (including drama) and resources within a framework of a fully developed whole-school approach to behaviour, safety and achievement, which also includes a comprehensive online PSHE scheme of work called SCARF, which supports schools’ wellbeing and PSHE education for primary-age children aged 3-11.

Coram Life Education requires an active, outgoing and enthusiastic person to manage this work, travelling to schools throughout Gloucestershire, South Gloucestershire and Bristol.

About the role

This is a permanent, part-time or full-time position during term time, with number of days negotiable between Monday to Friday You will have:

• primary-age teaching qualifications/experience (or equivalent), knowledge and proven skills in Wellbeing and PSHE education
• the confidence and ability to work closely with teachers to ensure they fully embed our work within their wider provision
• the ability and willingness to travel to schools throughout the region at the times necessary, including early starts
• the ability and willingness to undertake induction training (10 weeks, full-time) facilitated by Coram Life Education and ongoing periodic training outside own region
• an awareness of and commitment to equal opportunities principles and practice.

This is an active role involving gentle movement and carrying of equipment.

The successful candidate will be required to set-up and pack away the LifeSpace, which will involve transporting 2 large bags with wheels weighing circa 18kg each

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing Date: Sunday 1st February at 23:59

Interview Date: TBC

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 800727.

Our client is committed to transforming lives of children and young people by creating opportunities to learn, grow, and develop through Education. The charity is an independent funder, and our income is generated from our endowment which consists of both property holdings and financial investments, therefore we do not fund raise.
 
The organisation has distributed over £230 million in grants to a range of organisations that seek to promote the life chances of children and young people through Education, with around £15 million in grants distributed each year. The charity gives grants to benefit children and young people up to the age of 25 (or up to 30 for people with special educational needs and/or disabilities) who live within nine Boroughs in West, Central and North London.
 
Prospectus is delighted to be working with the charity in recruiting a permanent Finance Officer to join its established team based in Central London. 
 
The role: 
Reporting directly to the Financial Controller, the Finance Officer will ensure the provision of consistent, robust financial support to the charity and will be responsible for processing financial records in a timely and accurate manner, ensuring compliance with regulations, implementing efficient financial processes whilst working collaboratively across the team.
 
In addition, the Finance Officer will be responsible for monitoring and processing income and expenditure, managing accounts payable, accounts receivable, overseeing cashflow forecasting, completing the monthly reconciliations and preparation of financial reports, journals and helping with the VAT preparatory work. The post holder will also be required to support the annual budgeting process, year-end audit and preparation of statutory accounts for approval by the Trustee.
 
The person:
The charity is looking for someone with previous finance experience preferrable but not limited to the charity sector, and strong collaborative and relational skills to work with different colleagues across the organisation. You will be a person who can take initiative, solve problems and get things done timely, be confident working with different internal stakeholders and external professional advisors and capable of considering different requirements and priorities in a knowledgeable way.
 
This person will have excellent attention to detail and will be highly organised and a strong communicator across a wide range of audiences. Educated to Degree level – fully or part-qualified ACCA/CIMA/ACA or seeking to do a qualification, this person will have excellent interpersonal skills, strong written and verbal communication and will be up to date on all MS Office packages. Preferable with an experience working on SAGE, or any similar financial software.
 
This role represents a wonderful opportunity to become a key part of a long established and successful charity, which has outstanding roots and a lasting positive legacy in the local communities in Central and Greater London it serves. The charity also offers support in seeking further qualifications and professional development certification.
 
The organisation encourage applications from under-represented groups which reflect the diversity of the charity’s Beneficial Area and the young people we seek to support. This includes Black, Asian, Mixed Race & other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities.  
 
First Round Interviews (On-line): Tuesday 17th February 2026 
Second Round Interview: Tuesday 24th February 2026 

As our Digital Products Manager, you will play a key role in shaping digital experiences that truly matter. Join our Digital Team at the Motor Neurone Disease (MND) Association for a 12-month Fixed Term Contract, where you will drive accessibility and improve digital experiences for our audiences across our digital products.

This Digital Products Manager role offers the chance to improve and develop our digital portfolio, using insight and collaboration to create accessible and effective services. With a joined up approach, the Digital Products Manager will play a key part in delivering work that is always focused on impact. As our Digital Products Manager, you will help us think big while ensuring our digital products remain secure, informed by data and shaped by users.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 day per week.

Key Responsibilities:

• Manage the digital product portfolio, including website, microsites and third party platforms
• Oversee our continuous improvement programmes in partnership with our digital agency and in collaboration with colleagues in the Digital Products and User Experience Team
• Scope new products, map user journeys and develop optimised digital experiences
• Advise on procurement of third-party digital platforms and technology
• Translate business and user needs into clear technical requirements and user stories
• Ensure accessibility, security and SEO best practice across all digital products
• Use data, insight and testing to improve user journeys and refine decisions
• Provide training and support to colleagues to strengthen digital capability
• Responsible for GA4 (Google Analytics) and GTM (Google Tag Manager) and produce key insights on the impact of digital products

About You:

• Skilled in Drupal CMS and Microsoft Dynamics 365
• Experienced across the full product lifecycle and familiar with key delivery practices
• Experience in line management and supporting team development
• Knowledgeable in user centred design, complex journey mapping- and user testing
• Strong understanding of accessibility tools and principles for people with disabilities
• Able to use analytics and insight to guide improvements
• Effective at managing multiple priorities while meeting deadlines

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description and further information about working for the MND Association is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Managing the delivery of up to 10 intergenerational projects in Greater London, and supporting the Senior Programme Manager and Partnerships Lead with the design of our intergenerational projects through training, resources and events.

YOUR RESPONSIBILITIES:

Leading intergenerational Community and Social Action projects based in London

You will be leading all elements of the design, delivery and evaluation of up to 10 intergenerational projects, for our in person workshops. You’ll bring energy and confidence into the room whilst sensitively considering and accommodating the different needs of the participants, both younger (age groups spanning 7-17 years) and older.

Taking ownership of programme design and development

Liaising with the Senior Programme Manager, you will own specific elements of our programme development, working with participants to generate innovative ideas that enhance social inclusion. You will independently analyse feedback and proactively propose adaptations to ensure our programmes remain fresh, accessible and impactful for all age groups. You will make confident recommendations on programme improvements that advance InCommon’s charitable objects.

Designing activities to be used by different projects across the UK 

You’ll be responsible for designing and sharing high quality activities and resources that can be used by other intergenerational projects in different parts of the country. You’ll involve younger and older people through co-design approaches, and draw these ideas together into beautiful, accessible resources to share.

Developing the InCommon events programme

Collaborating with the communications team, you’ll use your excellent facilitation and presentation skills to design and manage our events programme, specifically our annual Age Friendly Awards and other fundraising and awareness raising events.

Building and maintaining strong relationships with key stakeholders and programme participants.  

You’ll lead on all of our communications, and drive engagement with key project stakeholders and participants, curating a wide variety of audiences with warmth, clarity and enthusiasm. Your efficient, thoughtful, professional approach will build trust and lead to close working relationships.

Contributing to the long term development of the our programmes 

You will work closely with our Strategic Management Team and the Senior Programme Manager to grow our work, proactively looking for development opportunities and ways to increase our impact and meet our charitable objectives.

Benefits:

• £32,000 (pro rata of 4 days), depending on experience

• Working in a warm, friendly team based in Brixton with some remote working

• 3% employer contribution to your pension

• Open to flexible working; 20 hours a week maximum

• 22.5 days paid annual leave per year (pro rata) plus public holidays

• A strong commitment to personal and professional development with a training budget available

Job Title: Microsoft D365 BC Systems Manager

Salary: £59,103 per annum, Band H, Level 3 - Inclusive of a Market Supplement

Location: Scout Store, Lancing, West Sussex, BN15 8UG 

Contract Type: Permanent

Working Hours: 35 - Hybrid working with two days a week in Lancing and as required.

About the role

We’re looking for an experienced and practical Microsoft D365 Business Central Systems Manager to take ownership of our core business systems. This is a hands-on role where you’ll make a real difference, keeping our systems running smoothly and helping the business work better every day.

You’ll be the go-to person for Business Central and related systems across Scout Shops Ltd, supporting everything from warehousing and fulfilment through to reporting and our online platforms. If you enjoy improving systems, solving problems, and working closely with people across a business, this role offers plenty of variety and impact.

What you’ll be doing in this role as a Microsoft D365 BC Systems Manager

• Owning and managing our Microsoft D365 Business Central system day to day

• Making sure systems are reliable, fit for purpose, and support how the business works

• Acting as the main contact for system issues, improvements, and changes

• Overseeing linked systems such as warehousing, reporting, fulfilment, and website integrations

• Spotting opportunities to improve processes or introduce new technology, then seeing those ideas through from start to finish

• Working closely with internal teams, external suppliers, and stakeholders to keep everything aligned and running well

What we are looking for in this role as a Microsoft D365 BC Systems Manager

• Hands-on experience using and supporting Microsoft D365 Business Central in a commercial or retail setting

• Experience managing business systems, including web-based platforms and older legacy systems

• A proven ability to deliver system upgrades, improvements, or integrations

• Strong communication skills, with the confidence to work with both technical and non-technical colleagues

• Comfortable using everyday tools like Word, Excel, Outlook, Project, and Visio (SharePoint experience is a bonus, not essential)

Skills to help you thrive in this role as a Microsoft D365 BC Systems Manager

• A practical, organised approach with good attention to detail

• Confidence juggling multiple priorities without losing focus

• A problem-solving mindset and willingness to take ownership

• The ability to explain systems clearly and support colleagues through training or change

• An understanding of IT, business systems, accounting, or information systems

Benefits of working with us

• 28 days annual leave (rising to 32 days after 2 years), plus extra days off at Christmas
• Flexible working hours to support work-life balance
• Double-matched pension contribution up to 10% of your gross salary
• Generous family leave policies and a supportive, family-friendly culture
• Access to our Learning & Development hub for continuous professional growth
• Recognition as Charity of the Year – Charity Times Awards 2022

Closing date for applications: 23:59 on Sunday, 1st January 2026 

Interviews will be held the Week Commencing Monday, 2nd February 2026.

Strictly no agencies. 

The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.

Job Title: Head of People & Governance

Responsible To:  Chief Executive

Location:Remote, but with flexibility to travel for in person meetings

Salary: £38,336 - £44,427 pro rata, per annum (dependent on experience) plus 8% pension contribution

Duration: Permanent established role

Hours: 0.8 FTE (29 hours 36 minutes per week), flexible

Job Purpose: 

The Head of People & Governance will provide leadership to the CEO Office team and serve as a key advisor to the CEO and Senior Leadership Team (SLT). This role will be responsible for the three specialist areas which form the CEO Office: People Services, Governance and Executive Support. 

This role is responsible for delivering the People Services function for the organisation, including the development and implementation of People Services strategies, plans, policies and processes. You will lead the People Services team in delivering high quality support and advisory services.

This post requires the individual to understand, anticipate and react to the organisation’s changing needs, to think critically, make decisions, and offer solutions to problems with expert professionalism, sensitivity, and confidentiality. To implement Butterfly Conservation’s (BC) objectives through leadership of the CEO Office team, setting and managing budgets, targets and workplans while inspiring and enabling staff to achieve their best.

Specific Tasks:

1. Delivering the People Services function      
2. Responsible for delivering a high-performing People Services function ensuring all interactions adhere to BC’s inclusion and organisational values. To lead, manage and be accountable for the function, including:

• Aligning workload with BC’s Strategy and annual business plans.
• Advising, coaching, and enabling the People Services team to deliver effectively and create an engaging, supportive, and empowering environment. 
• Ensure monthly workforce reporting systems are in place and actions followed up where required.  
• Lead on Employee Health and Wellbeing initiatives, promoting a culture of engagement and self-responsibility.
• Implement, monitor and evaluate performance management systems and processes. 
• In conjunction with the CEO and SLT, procuring external specialist support and/or legal advice as needed to minimise risk to the organisation.
• Act as the escalation point for complex employee casework, including dispute resolutions, disciplinaries, grievances, absence, retirement and redundancy, ensuring that the SLT members’ roles remain objective and that safe formal processes can occur if required. 
• Account management for providers of BC’s People Services Workforce Systems, ensuring Service Level Agreements are met and partnership opportunities are maximised including Occupational Health, EAP services, Hireful and BreatheHR.
• Oversee and manage ‘Charity Learn’ BC’s online learning management system, to include setting up annual statutory training for all staff and creating bookable in-house training sessions as required.
• In conjunction with the CEO and SLT, develop and implement a People Strategy to include areas of succession planning, talent management, change management, and staff engagement. 

1. Governance, Risk and Management Information & Reporting

      Accountable for the smooth running of BC’s core governance activities and trustee meetings, including:

• Overseeing the risk and audit process for the CEO Office, bridging as needed between the Finance Directorate and the CEO Office Directorate.
• Ensuring all core legal requirements are met and that the trustees comply with their duties in accordance with the Articles of Association.
• Ensuring relevant statutory returns are submitted to Charity Commission and Companies House.

1. Executive Support

      Ensure the support function to the CEO and SLT is delivered efficiently and effectively, including direct line management of the Executive Assistant to the CEO and SLT PA’s.

1. Management and Development of Team members

      Responsible for managing a team of five direct reports and undertaking all People Manager duties, including:

• Setting objectives, workload planning, holding 121 meetings and regular reviews.
• Conducting Performance Development Reviews and giving timely direction and feedback.
• Building engagement within the team and creating an environment of trust and wellbeing.
• Coaching and developing team members to ensure professional and personal growth and career development and supporting any training needs. 
• Role modelling people management in line with BC’s values and competency framework, setting a good example from the CEO Office. 

1. Strategy, Planning and Budgeting

      Working with the CEO and SLT on the annual and long-term business cycles, including:

• Supporting with the creation of BC’s Strategy as required.
• Creating annual Directorate work plans to deliver actions and outcomes in line with BC’s strategic priorities ensuring  teams within your responsibility have clarity and direction.
• Working with Finance to ensure that the function has adequate budget to match the work plans and supporting with budget refresh and reforecasting.
• Supporting the Directorate with workforce planning and resource management as required.
• Responsible for the CEO Office budget.

1. Relationship building, partnering and culture development,

     Operating as a strong ambassador for BC and the CEO by:

• Cultivating and nurturing excellent working relationships both internally with all colleagues and trustees, and externally with branches, volunteers, partners, suppliers, funders, and sector networks.

General:

• Promoting and exemplifying BC’s values (Excellence, Passionate, Inspiring, Collaborative) ensuring they are adopted in all aspects of the role.
• Aligning with the mission and strategic goals of BC; commitment to species conservation, the environment and nature recovery.
• Undertaking any other reasonable duties as required and commensurate with the grade of post.
• Undertaking all duties and responsibilities in compliance with BC policies, processes and code of conduct, role modelling inclusive behaviour to enable a diverse workforce.
• Be cost conscious and respectful of funders’ money. Make good financial decisions to minimise cost and maximise impact by the charity.
• Actively participating in on-going professional development activities, committing to personal and professional growth and development.

Candidates must have the right to work and be resident in the UK.

We reserve the right to close the vacancy early before the advertised closing date and time.

Closing date:Sunday, 15 February 2026 at 23:59. 

REF-226 149

Purpose of the role

The Chief Executive Officer (CEO) provides strategic and operational leadership to ensure BDC Mind delivers high-quality mental health services, achieves organisational sustainability, and fosters a culture aligned to the charity’s values.

The CEO works closely with the Board to set strategic direction, leads the Executive Leadership Team, ensures effective governance and financial stewardship, and represents BDC Mind across local, regional, and national forums.

​

Key Responsibilities

Strategic and Courageous Leadership

1. Lead the development and implementation of the organisational strategy.

2. Build trust and confidence with the Board, ELT, staff, and external partners.

3. Provide transparent and values-driven leadership aligned to BDC Mind’s mission.

4. Build strong, productive relationships with commissioners, funders, strategic and corporate partners.

5. Engage in media engagement, advocacy, and public speaking responsibilities.

​

Innovation, Growth & Sector Influence

6. Foster a culture of innovation, learning, and continuous improvement.

7. Develop new or enhanced service models, including pilots and strategic partnerships within Bradford and Craven and across West Yorkshire.

8. Position BDC Mind as a leading service provider for current and emerging mental health needs through identifying service gaps and opportunities.

​

Delivering High-Impact Services

9. Ensure services deliver measurable, high-quality outcomes for people and communities.

10. Embed Service Member voices at the heart of Service developments.

11. Oversee service performance, quality assurance, and impact reporting.

​

Building an Inclusive and Diverse Culture in line with our Antiracism Commitments

12. Drive the delivery of our commitments to Equality, Diversity & Inclusion (EDI), Anti-Racism and the Patient Care Race Equality Framework (PCREF)

13. Promote a culture of inclusion, psychological safety, and respect across the organisation.

14. Strengthen workforce diversity and embed anti-discriminatory practice.

15. Ensure services are accessible, inclusive and culturally competent.

​

Inspiring, Supportive and Accountable Leadership

16. Provide clear, motivating leadership to the ELT and wider workforce.

17. Promote staff wellbeing, professional development, and collaborative working.

18. Ensure effective line management, appraisals, and succession planning across ELT.

19. Communicate consistently, openly, and effectively with all members of the workforce, Maintaining visibility and accessibility across teams and services.

​

Governance, Finance, Safeguarding & Risk

20. Ensure compliance with legal, regulatory, and contractual obligations.

21. Maintain robust safeguarding practices for children and adults at risk.

22. Oversee robust health and safety procedures and risk assessments.

23. Ensure strong governance, effective decision-making, and accountability across the organisation.

24. Maintain robust organisational risk management processes.

25. Support the Board’s effectiveness through high-quality reporting and engagement.

26. Ensure strong financial controls, financial planning, management, and statutory compliance.

27. Drive income generation and diversification of funding streams for long-term financial sustainability.

​

General Duties

28. Foster and maintain strong relationships with internal stakeholders, facilitating effective communication channels.

29. Lead the team ensuring all key people processes are engaged with meaningfully to enable strong performance and transparent communication, addressing issues proactively and sensitively should they arise and in alignment with our aims, policies, core values and Employee Handbook.

30. Fully participating in all relevant training to develop and maintain your performance in the role.

31. Demonstrating an ongoing commitment to our values: Caring Always, Working Together, Supporting Everyone, Enabling All and Continually Improving.

32. Performing other duties as reasonably required within the role.

It is BDC Mind’s policy to make reasonable adjustments to enable those with disabilities to undertake the above. We are committed to promoting mental health awareness, reducing stigma, and improving the quality of life for people with mental health challenges. We value diversity, inclusion, and the importance of lived experience as a source of knowledge and expertise. Our values are:

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Person specification

Bradford District and Craven Mind is committed to promoting mental health awareness, reducing stigma, and improving the quality of life for people with mental health challenges. We value diversity, inclusion and lived experiences when recruiting our staff and volunteers. 

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Qualifications & Knowledge

Essential

· Senior leadership experience within one or more of health, social care, charity, or related sectors.

· Strong understanding of mental health services and challenges faced by service users.

· Knowledge of charity governance, safeguarding, quality standards and regulation.

· Good financial literacy and experience overseeing budgets and financial strategy.

· Strong understanding of EDI principles and inclusive leadership.

· Engaging with a Board of Trustees.

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Desirable

· Relevant degree or professional qualification (e.g., management, social care, health).

· Knowledge of commissioning, procurement, and tendering processes.

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Leadership Skills & Behaviours

Essential

· Courageous, transparent, values-driven leadership approach.

· Ability to inspire, motivate and develop high-performing teams.

· Strategic thinker capable of turning vision into deliverable plans.

· Skilled communicator and relationship-builder internally and externally.

· Effective decision-maker, particularly in complex and challenging situations.

· Commitment to equity inclusion, diversity, and psychologically safe working environments.

· Collaborative and partnership-oriented working style.

· Person-centred leadership, able to exercise discretion.

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Experience

Essential

· Senior paid role with a charity of turnover of more than £3.5 million.

· Demonstrable experience in strategic planning, organisational development, and change management.

· Delivering organisational strategies and measurable outcomes.

· Managing growth, innovation or service transformation.

· Strong financial acumen including overseeing financial sustainability, compliance, budget management and income generation.

· Excellent communication, advocacy, and stakeholder engagement skills including Representing organisations publicly and influencing stakeholders.

· Experience of working within a wider system of charities and infrastructure.

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Desirable

· Experience of working within a federated or charity network.

· Leadership experience within mental health or wellbeing services.

· Demonstrable commitment to Anti-Racism.

· Evidence of public policy influence.

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Personal Attributes

· A strong passion for the mission of BDC Mind and alignment with our values, including inclusion for all

· Resilience and the confidence to challenge constructively.

· Ability to foster trust, credibility and positive relationships.

· Passion for improving mental health outcomes across communities.

· Commitment to learning, improvement and reflective practice.

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Additional Information

· The CEO may be required to work flexibly, including occasional evenings or weekends.

· Appointment is subject to an enhanced DBS check.

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This is an exciting opportunity for a nurse with experience in palliative care to join a growing team dedicated to helping people be in control of the end-of-life decisions. 

About Compassion in Dying and the information line service

At Compassion in Dying, we want people to be in control of their end-of-life decisions because no one is better to make them. We support people to make informed decisions, start honest conversations about death and dying with loved ones, and record and revisit their wishes whenever they want to.

Many people tell us they want to be in charge of decisions about their care and treatment, but struggle to access clear information or encounter reluctance to have open conversations about death and dying. Our nurse-led information line exists to change that. We enable people to plan ahead and to be in control of their end-of-life decisions, including in situations where they may no longer be able to make decisions for themselves.

Demand for the service consistently exceeds capacity. We are therefore expanding our clinical team and are looking for two experienced nurses to provide verbal and written information and support that is accurate, clear and practical.

This is an exciting opportunity for a nurse with experience in palliative care and excellent communication skills, able to convey complex information in a straightforward and sensitive way by phone and email. This new permanent role offers the opportunity to contribute to the growth of an expanding information service that delivers direct support and drives improvements in practice.·

Role purpose

·Respond to enquiries to Compassion in Dying’s information service, using clinical knowledge to provide appropriate information and support.

·Promote patient choice and autonomy by enabling people to make informed decisions about their care and treatment, now and in the future, or to advocate for someone close to them.

·Provide specialist information on advance care planning, supporting people to plan ahead and record their wishes for end-of-life care and treatment.

·Contribute to the development of information resources for the public and professionals.

Key responsibilities

Information service

·Respond promptly to enquiries to Compassion in Dying’s information line by phone, email and letter.

·Provide clear, accurate information in plain English.

·Support people to complete advance care planning documents, including Advance Decisions, Advance Statements and with queries about Lasting Powers of Attorney for Health and Welfare.

·Equip people with an understanding of the law and best practice to enable them to advocate for themselves or loved ones in best-interest decision-making meetings.

·Manage casework, including arranging and responding to follow-up calls and emails for people requiring ongoing support.

·Listen carefully to people’s experiences, ensuring they feel heard, understood and acknowledged.

·Support people to feel confident asking relevant questions and discussing care options with health professionals, or doing so on behalf of someone who lacks capacity.

·Be comfortable discussing end-of-life issues and respond to enquiries in a professional and sensitive manner.

·Maintain awareness of other organisations’ services and sources of support.

·Share learning from the people we support across the organisation, including with policy, media, and marketing and fundraising teams.

·Identify callers who may be appropriate and willing to act as case studies.

·Act in accordance with all relevant Compassion in Dying policies, including safeguarding, equality, diversity and inclusion and data protection.

Information quality and continuous improvement

·Ensure responses are based on the latest guidance and best practice, acting as a subject expert for other teams.

·Develop and maintain up-to-date knowledge of end-of-life care and decision-making, including patients’ rights under the mental capacity legislation across the U.K.

·Proactively contribute ideas and initiatives that ensure the people we support remain central to organisational development and service delivery.

Professional development

·Proactively identify and attend relevant training, study days and conferences, sharing learning across the organisation.

·Maintain professional registration and meet revalidation requirements, ensuring ongoing clinical and professional development.

·Comply with mandatory training and attend team clinical supervision sessions.

Representing Compassion in Dying externally

·Write regular reflections on the role and on themes emerging from the experiences of the people we support, to help inform and improve practice.

·Deliver talks and presentations to stakeholders and members of the public, both online and in person.

·Raise the profile of Compassion in Dying’s Information Service.

·Provide teaching and learning sessions to other helpline teams and health and/or social care professionals.

General

·Participate in staff meetings, supervision and annual appraisal processes.

·Support the Deputy Director of Services, Clinical Lead and Education Lead with team monitoring, training and other tasks as required.

·Undertake any other reasonable duties as requested by the Directors of Compassion in Dying.

·Act, at all times, in the best interests of Compassion in Dying

Person specification

Experience: Essential

·Registered nurse with experience in specialist end-of-life or palliative care.

·Commitment to pro-choice principles for all individuals.

·Experience of writing complex information for a lay audience.

Experience: Desirable

·Experience providing information and support via telephone, email or webchat.

·Experience developing policies and procedures for an information line or related service.

·Experience of monitoring, recording and analysing data.

·Experience of report writing.

Knowledge

·Good understanding of the mental capacity legislation across the U.K.

·Good understanding of different types of advance care planning documents.

·Clear understanding of the boundaries of an information and support role.

·Excellent knowledge of current end-of-life healthcare systems and treatment options.

·Understanding of confidentiality best practice and data protection.

Skills and Abilities

·Excellent verbal and written communication skills, with the ability to present complex information clearly and sensitively in plain English.

·Ability to manage challenging helpline calls from distressed, anxious, confused or angry individuals with tact and empathy.

·Ability to work both autonomously and as part of a team.

·Strong organisational skills, with the ability to prioritise work and manage competing demands.

·Good IT skills, including databases, spreadsheets, word processing, email and internet use.

·Ability to search for, assess and critique scientific and medical evidence.

·Willingness to give and receive constructive feedback and to have work peer reviewed.

Values

·Commitment to Compassion in Dying’s vision and mission.

·Commitment to Dignity in Dying’s vision and mission.

Organisational behaviours

·Leading by example: Motivates others through a professional and positive approach to work.

·Trust and respect: Treats others with kindness and respect, values diversity, and listens to understand different perspectives.

·Teamwork: Works collaboratively, shares information and supports colleagues to achieve shared goals.

·High standards: Strives to deliver work of a consistently high quality.

·Responsibility and initiative: Takes ownership of work, uses initiative and takes pride in achievements.

Interview dates: 12th & 13th March 2026

We’re looking for an Out of Hours Activity Coordinator to be responsible for the development and delivery of our out-of-hours services. 

You will be creative and motivated, and will inspire the people we support through a range of activities and new opportunities, building upon our current offer. 

This role reduces social isolation and loneliness for disabled adults and children by creating new evenings and weekend opportunities. We’ll also look to you to create a brand for these new, standalone services which are designed with people who use our services and our co-production team.

Hours: 18 hours per week.

For more information about the role and to apply, please visit our jobs page.

Closing date: 2 February 2026. 

Interview date: from 9 February 2026. 

Deputy Manager - Step Forward Fostering

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Salary: £44,756 per annum (increasing to £49,729 in 18 months) + £750 per annum Homeworking Allowance

Hours:  35 Hours per week 

Contract: Permanent 

Location: Home-based - Applicants should live in or be close to Leeds & Bradford as they will be required to travel across these areas for home visits to support carers and children. Travel also requires the post holder to attend staff meetings in Yorkshire.

As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and looks to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work-life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for.

As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means we have been able to invest in unique projects like TACT Connect, our ground-breaking scheme for TACT care-experienced young people and adults, as well as our expanding Education and Health services. All our activities are built on our commitment to becoming a fully trauma-informed organisation, in line with our key values and ethos.

In 2024, TACT became one of the top 5 charities to work for in the UK, placing 5th in the UK Best Companies Work For survey results, and a top 25 mid-sized company to work with across the whole of the UK.   97% of our people feel proud to work with TACT and think that TACT cares about their wellbeing, while 92% of our people would say they “ love working for TACT”.

As the Deputy Manager (Step Forward Fostering), you will be responsible for the development, expansion, carer recruitment and operational management of Step Forward fostering hubs across the regional area. Which will involve engaging with and working in partnership with others to deliver a network of hubs across the region that meet children and young people’s needs as well as the Local Authority's needs

If you want to be valued as a professional, be appreciated at work and contribute to better outcomes for the children and young people connected with TACT, apply now.

 Overall Duties of the Deputy Manager (Step Forward Fostering) will include:

• Promote the development of Step Forward fostering across the UK.
• Engage with potential funding partners to promote business growth.
• Support the establishment of new operational local Step Forward hubs in other regions.
• Sharing learning, offering advice with others to support business development across TACT.
• Be member of project groups to develop other types of fostering for children with highest need.
• To be a member of the regional/nations management team and deputise for the Area Manager/Services Manager in their absence.
• Responsible for the regions/nations specialist Step Forward fostering service including management of team members.

 TACT offer an excellent employee benefits package, including:

• 31 days paid holiday plus 8 annual bank holidays.
• Progression to salary target rate upon completion of 18 months of service.
• 45p per mile for business travel.
• Flexible working arrangements (including compressed hours, flexibility around core hours, volunteer days policy).
• Family-friendly policies.
• Homeworking ‘bundle’ including annual allowance, IT equipment and a loan for home office set up.
• HelpHand Employee Assistance Programme (including CBT counselling, 24/7 remote GP appointments, physiotherapy, mental health support and second opinions on serious diagnoses).
• An hour a week of live, expert-led activities through the Annual Employee Wellbeing Programme.
• Menopause Policy and free Menopause Clinician Appointments.
• Stakeholder Pension Scheme (salary sacrifice).
• Fantastic learning and development opportunities for all roles.

TheDeputy Manager (Step Forward Fostering) will be based in Leeds and Bradford, as travel across the region will be required. The successful candidate will also be required to travel to face-to-face meetings in Yorkshire at least once a month, as well as for other occasions, such as training and team wellbeing events.

An Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf.

Closing date: Sunday, 15th February 2026

• Interview date: Wednesday, 25th February 2026 (via Microsoft Teams)

Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work.  As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children.  We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people.  All our staff are expected to work in line with TACT’s safeguarding policies.

We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.

About SEO London

SEO London is an education and training charity that advances social mobility by empowering exceptional students to secure roles within competitive industries.

We are a UK charity that unlocks potential and transforms careers. We empower students and young professionals from underrepresented backgrounds, bridging the gap between untapped talent and the world’s most competitive industries. Since 2000, our alumni have excelled in top global firms, proving that access and opportunity drive success.

OUR VISION

A society where everyone, regardless of background has equal opportunity to achieve long-term professional and personal success.

OUR MISSION

To prepare talented students from underrepresented backgrounds for career success through industry-specific education and training.

OUR VALUES

Ø  Diversity: We value teamwork and champion diversity in all its forms, including diversity of thought.

Ø  Innovation: We foster a culture of creativity and forward thinking. We continuously seek new ideas to support our service users while ensuring the meaningful engagement of our sponsors.

Ø  Integrity: We act with integrity and communicate openly with all our stakeholders.

Ø  Collaboration: We provide a collaborative and rewarding environment with continuous personal and professional development opportunities for all.

WHO WE SUPPORT

At SEO London, our mission is to support those who are most underrepresented in the industries we work with, particularly individuals from low socioeconomic backgrounds. 

Role Description

The Programme Coordinator will be tasked with ensuring the smooth running of all student related events. This will include having a full understanding of the SEO-London law programmes; understanding the legal industry that the programme supports; how these fits into the SEO-London organisation and using this knowledge to liaise with students and client/partner firms to run, organise and market successful events. In turn this role will be responsible for using data to run reports to show the impact of each programme.  

Reporting to the Head of Law Programme, you will make recommendations for possible changes and ideas to further support the student experience. The role will also ensure a seamless and professional level of customer care to all students of the Corporate Law Programme and City Solicitors Horizons scheme.

Accountabilities

DAY TO DAY DELIVERY OF EVENTS 

• Responsible for the overall administration of all student events, with specific responsibility to ensure student communication is exceptional. Including event management, student and partner communication and coordination of all the relevant stakeholders, along with posting roles on opportunities pages, promoting events and managing the law commercial awareness newsletter content.  

 
STUDENT MANAGEMENT & QUERY HANDLING 

• Responsible for the relationship management of the students - including the ability to understand needs, resolve issues and anticipating and creating a strong relationship on behalf of SEO-London 
• Responsible for managing student query escalations and to identify where there are opportunities to improve communication, marketing, or the type of events 
• Responsible for managing the programme inbox (where applicable) 
• Responsible for identifying creative and innovative ways to connect, educate and train students
• Provide oversight of cv support, screening, and recruitment preparation  
• Responsible for attending campus events and representing SEO-London professionally with knowledge and enthusiasm 
• Organise mentoring and buddying allocations  

 QUALITY ASSURANCE 

• Responsible for ensuring that all information relating to the events and student data is managed within the GDPR guidelines and is updated in Salesforce effectively for tracking purposes.  Responsible for running reports to track and monitor events from the CRM.

Skills & Experience

We are looking for applicants with 1–2 years of experience in some of the areas listed below and a willingness to learn and develop additional skills:

Essential

• Strong presentation skills with the ability to deliver engaging online sessions
• Excellent business writing and organisational skills
• Strong stakeholder management abilities
• A keen interest in, and some knowledge of, an aspiring solicitor’s early career journey (school and university stages)
• A collaborative team player with a “can-do” attitude, able to handle requests at short notice and work under pressure
• Ability to use Teams and Zoom, including creating and managing breakout rooms
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)

Preferred

• Project management experience
• Experience with database management and data analysis, including applicant tracking systems (such as Salesforce)
• Familiarity with Canva and digital communication platforms, including LinkedIn, Instagram, and WhatsApp

What We Offer

• Annual Leave: 28 days + Bank Holidays
• Enhanced Family-Friendly Policy
• Flexible Working: 2 days in the office
• Benefits: Employee Assistance Programme, Private Health Insurance, Nuffield Gym discounts via private healthcare, and more…

Closing date for applications: 06 February 2026

Equal opportunities Statement

As part of its recruitment policy, SEO London intends to ensure that no prospective or actual employee is discriminated against on the basis of race, sex, nationality, marital status, sexual orientation, employment status, class, disability, age, religious belief or political persuasion or is disadvantaged by any condition or requirement which is not demonstrably justifiable. 

Safeguarding

All posts at SEO London involve some degree of responsibility for safeguarding. Successful applicants are required to complete a Disclosure Form from the Disclosure and Barring Service ("DBS") for the position. Failure to declare any convictions (that are not subject to DBS filtering) may disqualify a candidate for appointment or result in summary dismissal if the discrepancy comes to light subsequently.

Right to work

Do you have the right to work in the UK? Unfortunately, at this time, we cannot provide sponsorship or consider overseas applications.