Operations jobs

Team: Retail

Location: Caernarfon

Work pattern: 21 hours on a rota basis (to include weekends)

Salary: Up to £14,018.52 per annum

Contract: Permanent 

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Assistant Shop Manager:

• To assist the Shop Manager to maximise shop income and profitability through the safe day-to-day operational management of shop activity and key performance indicators, to support the work of Cats Protection
• To act as brand ambassador for Cats protection, being a role model for the values and behaviours of the Charity, taking responsibility for the shop operation in the absence of the Shop Manager.

About the retail team:

• Our retail operation consists of over 80 charity shops
• Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece'.

What we’re looking for in our Assistant Shop Manager:

• Demonstrable learning and experience from working in a relevant retail environment
• Experience and/or understanding of working to sales targets
• Experience of cash reconciliation and financial controls
• Ability to motivate and manage a team of employees and volunteers

What we can offer you:

• range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about 

Interested? Here’s how to apply:

Application closing date: 15th June 2026

Virtual interview date: TBC

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. Anonymised application form
2. Virtual interview via Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Lead a nationally significant youth development and outdoor learning programme that changes young lives at sea.
Join Tall Ships Youth Trust in a senior leadership role shaping pathways, partnerships and life-changing opportunities for young people across the UK.

Tall Ships Youth Trust is looking for an exceptional Director of Youth Development & Outdoor Learning to lead and grow our youth development offer at a pivotal moment in our strategy. This is a rare opportunity to combine mission, leadership and commercial thinking in a role that directly expands opportunities for young people, particularly from disadvantaged backgrounds.

You will shape the journey young people take with us, from their first voyage to longer-term development, training, employment and progression opportunities.

Through a combination of outdoor learning and sail training frameworks you will engage educational and youth leaders, apprenticeship providers and sector corporate partners to establish multiple pathways for young people in the UK. You’ll identify and create networks across the UK with education and youth development clients, outdoor learning providers and national organisations that offer leadership and development opportunities for young people. Ensuring that our three-voyage programme and space in between is employed as their preferred option for the personal and social development of the young people that they are responsible for.

This includes trading income generation for groups and individuals, while also supporting fundraising by developing business in geographies and communities that align with geographically restricted funding secured by the Trust.

You will also lead Tall Ships Youth Trust on its journey towards appropriate Kite marks, accreditation and quality marks to establish our credentials in the youth development and outdoor learning sectors. 

The Therapeutic Service Co-ordinator & Clinician is a vital member of the DreamArts Core Team. This role combines project co-ordination with direct therapeutic support through our EXPRESS PLUS service and our work with young carers.

EXPRESS PLUS is a free therapy service based in Westminster offering weekly one-to-one or parent-child creative therapeutic support to young people aged 7–18 (or up to 25 with additional needs). It is the only service of its kind in the borough and we provide a safe and welcoming space for clients to explore issues such as domestic violence, sexual abuse, and suicidal ideation.

Sessions take place at three community venues and are delivered by qualified or qualifying therapists using a wide range of creative tools—arts and crafts, sand play, puppets, games—to help young people express themselves in ways that feel natural and safe. With an 80% retention rate after three sessions and two-thirds of clients from global majority backgrounds, the service has a demonstrable impact.

EXPRESS PLUS is proudly user-led. Young people are at the heart of every decision, and the service adapts to meet their needs—typically offering up to 18 weekly sessions, with flexibility depending on circumstances. We accept self-referrals from young people aged 14+, parents/carers, and statutory and voluntary services.

As part of this role, you will also deliver direct therapeutic support to young people with caring responsibilities. This includes offering weekly 1:1 sessions for three young carers and being part of a team facilitating monthly group therapy spaces.

We are looking for a team member who is passionate about the power of creative therapy to support young people. It also offers opportunities to case-manage three-to-four therapists and bring a therapeutic lens across all aspects of DreamArts’ work. We provide appropriate levels of clinical supervision plus a quarterly reflection space to support your professional development.

Please note that the post holder needs to be a qualified psychotherapist/counsellor, with previous experience (paid or voluntary) of delivering 1:1 therapy sessions with children and/or young people.

In in last year’s staff satisfaction survey 100% of team members felt inspired at DreamArts to do their best at their job, and 100% said that their voice and skills matter at DreamArts.

‘DreamArts has a profound impact on the lives of young people and is a model of exemplary practice.’ - The Royal Central School of Speech & Drama, Impact Study

DreamArts has a mission; to transform young lives by fusing arts and therapy.

For over two decades, DreamArts has worked directly in the community, making a difference to the lives of over 500 young people each year in some of London’s most deprived areas—empowering them to explore who they are, build positive relationships and develop emotional wellbeing. 

Our award-winning projects put young people in control: from devising new mini-musicals and immersive theatre, to young carers curating photography exhibitions and young refugees touring their original beatbox plays across the UK. Alongside this, our free therapeutic services offer vital support as mental health crises among young people continues to grow. 

DreamArts is committed to providing an integrative and inclusive programme and not to discriminate on the grounds of race, ethnic origin, nationality, or culture. We are also committed to being a more diverse and culturally representational organisation, therefore any applicant that identifies from a minoritised background and meets the essential criteria will be automatically selected for an interview.

At Samaritans, our vision is that fewer people die by suicide. Every day, our volunteers and staff provide life-saving emotional support to people in distress, and behind that work is a culture built on compassion, inclusion, learning and human connection.

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We’re looking for a confident and collaborative Service Manager for our Outreach services who can build strong relationships and communicate with empathy and clarity. Join us as to lead safe, consistent delivery of Samaritans’ outreach services, bringing emotional support to people who may not be able to access help directly.

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Contract

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• £45,000 - £49,000 per annum plus benefits
• Full time (35 hours per week)
• Permanent
• Hybrid working with travel to Ewell office and occasional travel to branches and other locations related to the role
• In-person working: Meeting in person and working collaboratively are things we value. We ask you to work in person around 2 days or more per month.
• We are passionate about flexible working—talk to us about your preferences

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What You’ll Do

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You will support and guide volunteers, ensuring they are well trained and equipped to deliver high-quality support in their communities. The role also involves developing new outreach approaches, working with partners, and targeting areas or groups with the greatest need.

You’ll act as the organisation’s outreach expert—shaping future strategy, maintaining standards across the UK and Ireland, and advising senior leaders. Working closely with internal teams and regional leads, you’ll help sustain and grow outreach services, particularly during periods of change, while ensuring everything aligns with Samaritans’ mission and values.

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About You

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You’ll be skilled at supporting and motivating volunteers, especially through periods of change, and able to balance people-focused leadership with practical delivery.

You’re positive and solution-focused, able to stay calm and constructive when challenges arise. A natural team player, you’re equally comfortable offering support to others and seeking it when needed.

Credible and influential, you can engage, advise and challenge senior stakeholders while using sound judgement and diplomacy.

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What You’ll Bring

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• Proven project management experience
• Excellent interpersonal and networking skills
• Strong organisational skills and ability to manage competing priorities
• Excellent written and verbal communication skills
• Experience producing clear, high-quality reports for a range of audiences
• Experience working with volunteers and key community stakeholders

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Full Job Description and Person Specification below

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Why Samaritans?

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At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.

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We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.

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You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.

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For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available below. You can also visit our careers website to access this.

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We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans. 

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Apply now

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If this sounds like the opportunity for you, please apply. You will be asked to answer some short application questions and to upload your CV.

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At Samaritans, human connection is at the heart of everything we do. 

We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team. 

We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through. We recognise that some candidates may use assistive technology or tools to help with accessibility, structure or grammar. 

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​Applications close: 9am Monday 15th June

1st stage interviews (online): 25th & 26th June

2nd stage interviews (in person): w/c 29th June

Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest.

We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that valuable difference in carer’s lives. We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers.

About this role

As a Project Officer, you will play a key role in supporting the planning, delivery, and evaluation of projects that help bring the Carers First Strategy to life—enabling us to reach more carers and improve the support we provide. This role is funded through the National Lottery Reaching Communities Fund as a Fixed Term contract for the life of the project until September 2028.

Working closely with the Project Manager, you will:

• Support the development, coordination, and delivery of projects from initial scoping through to evaluation
• Work in co-production with carers, ensuring their voice shapes everything we do
• Build strong, collaborative relationships with internal teams, partners, and stakeholders
• Facilitate groups, workshops, and discussions to engage carers and colleagues
• Produce high-quality project documentation, communications, and reports
• Support evaluation activity, capturing impact, learning, and outcomes

You will also contribute to identifying new opportunities and projects, staying informed about developments in health, social care, and policy affecting carers.

This is an exciting opportunity to be part of a forward-thinking, values-driven organisation. You’ll play a vital role in shaping and delivering projects that create real, lasting change for carers, while working in a supportive and collaborative environment.

About you

We are looking for someone who is:

• Passionate about supporting unpaid carers and committed to making a positive impact
• Experienced in supporting or delivering projects, from development through to evaluation
• Skilled in engaging and working collaboratively with a wide range of stakeholders
• Confident facilitating discussions and getting the best out of groups
• Highly organised, with the ability to manage multiple priorities and meet deadlines
• An excellent communicator, able to produce clear, engaging reports and materials

An understanding of project management approaches (such as Theory of Change or change management) is desirable, but not essential.

We are looking for passionate people who are committed to the overall aims and objectives of the Charity. Carers First is committed to providing a supportive, vibrant, diverse and inclusive workplace where everyone can thrive.  

Carers First Can Offer You  

In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work-place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package.  Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes.

How to apply

To apply for our exciting opportunity and make a real difference to the lives of carers, just visit the Carers First website and click on the ‘Apply Now’ button to begin your application. Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.

Interviews

All applications will be assessed upon receipt, and successfully shortlisted candidates will be

invited interview which will be in two parts:

• A presentation delivered to the panel followed by an interview.

Interview date will either be 17 June 2026 or 25 June 2026.

Carers First is an Equal Opportunities Employer

Positive      Collaborative      Ambitious

 

Interim Senior Admin Officer (Part-time, Temporary) £15–£18 per hour | 20 hours per week | Remote or Newcastle upon Tyne

Are you an experienced senior administrator or operations professional who wants to use your skills to support a meaningful cause?

My client is a Black-led charity with a long track record of supporting Black and racialised women and children affected by domestic abuse and Violence Against Women and Girls. They are entering a busy period of growth and transition and are now seeking an Interim Senior Admin Officer to step in quickly, stabilise systems and support the organisation through change.

The role As Interim Senior Admin Officer, you will play a central role in ensuring the organisation runs smoothly, safely and compliantly. You will take stock of existing systems, put clear processes in place and provide practical support to staff and trustees during a period of onboarding and recruitment.

You will also work closely with the Admin Officer and Receptionist, offering day-to-day guidance, support and coaching to help them deliver to a high standard.
Key responsibilities include

• Reviewing and improving operational systems across administration, record-keeping, filing, archiving and IT
• Leading supplier and contract management, including reviewing value for money and setting up clear contract processes
• Supporting recruitment activity and onboarding of new staff and trustees, including inductions, equipment and access
• Developing, reviewing and updating organisational and HR policies in line with UK employment law and best practice
• Advising on employment matters such as contracts, grievance and disciplinary procedures and staff entitlements
• Ensuring strong governance and compliance, including Charity Commission and Companies House requirements
• Overseeing GDPR compliance, health and safety and statutory obligations
• Supporting facilities management, including getting the reception area fully operational
• Providing hands-on support and coaching to the admin team
• Producing a clear written recommendations report by the three-month point to support continuity

About you You will bring:

• Strong experience in senior administration, operations or office management, ideally within the charity or third sector
• Experience or knowledge of organisational and HR policies
• Knowledge of UK employment rights and employment law
• Hands-on understanding of charity governance and regulatory compliance
• Working knowledge of GDPR and health and safety
• Experience managing suppliers and contracts
• Confidence supporting recruitment, onboarding and HR processes
• A supportive, coaching-style approach to working with others
• The ability to prioritise, work at pace and get things done
• Strong cultural competence and commitment to equality, diversity and inclusion

Key details

• Role: Interim Senior Admin Officer
• Organisation type: Black-led charity supporting Black and racialised women and children affected by domestic abuse and VAWG
• Rate: £15–£18 per hour, depending on experience
• Hours: 20 hours per week, Monday to Friday
• Location: Newcastle upon Tyne (NE4), with on-site or remote working
• Contract type: Temporary
• Duration: 6 months

Eligibility: This role is open to women only under the Equality Act 2010, Schedule 9, Part 1, due to the nature of the services provided.

As a Black-led organisation, my client strongly encourages applications from Black women and women from racially minoritised backgrounds, who are under-represented in senior operational roles.
Why apply? This is a rare opportunity to step into a trusted interim role within a values-driven organisation doing vital, life-changing work. You will have the space to make meaningful improvements, support people to succeed and help shape a stronger future for the organisation.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

The Union of Students are looking for a Payroll Senior Coordinator to assist the Head of Finance in the smooth running of the Union Finance Department. They will be responsible for the accurate and timely processing of payroll, helping to maintain precise financial records, and ensuring compliance with all relevant payroll regulations. This role involves collaborating with the Human Resources team to manage employee data and contribute to the smooth operation of the wider finance team. The post holder will assist in the preparation of accurate and timely Financial Management accounts and oversee the Sales Ledger and Finance Coordinator role ensuring that the sales ledger invoices are accurate and income is received. They will pay attention to detail and can work in a busy environment and to tight deadlines. It is expected that they will provide cover for the finance team in periods of absence as other team members would be expected to provide cover for this role under the same circumstances. As a member of the Union of Students the post holder will contribute to and support the delivery of our Strategic Plan.

Main Responsibilities

Payroll Management

• Manage end-to-end administration of permanent and student payrolls using SAGE.
• Ensure full compliance with HMRC, pension and statutory requirements.
• Process monthly and four‑weekly payrolls, including timesheets, holiday pay and accruals.
• Maintain accurate payroll records, cost centre allocations and control account reconciliations.
• Complete all HMRC submissions (RTI, PAYE, P60s, P11Ds, P45s, Class 1A NI).
• Administer pension schemes, including monthly payments, annual reviews and statutory re‑enrolment.
• Manage payroll-related benefits including car parking deductions and healthcare schemes.
• Act as a payroll point of contact for staff, providing guidance and resolving queries.

Human Resources Administration

• Coordinate documentation for new starters and leavers, including right‑to‑work checks.
• Maintain accurate employee records across HR systems and master spreadsheets.
• Administer holiday entitlements, pro‑rata calculations and service‑based enhancements.
• Monitor sickness absence and trigger alerts in line with organisational policy.
• Act as first point of contact for routine HR queries and provide basic workforce reporting.
• Support day‑to‑day HR administration to ensure smooth organisational operations.

Financial Management & Reporting

• Support the Head of Finance in producing high‑quality, timely financial management information.
• Prepare monthly cost centre reports and ensure journals are accurate and submitted on schedule.
• Oversee sales ledger activity, ensuring invoices are accurate and income is received promptly.
• Identify and escalate financial risks or issues as they arise.
• Contribute to business case development and continuous improvement initiatives across teams.

The Union’s mission is to represent, support and empower students by championing their voices and interests at every level. Rooted in our values that we care for each other, we are better together, we share success and we are positive, we work to ensure every student feels included, supported and able to thrive. Through advocacy, collaboration and student‑led activity, we create opportunities for students to shape their experience, overcome barriers and make a positive impact within the University and beyond.

We’re recruiting an Events Coordinator to help run our city-centre climate action hub, called Imagine Leeds. Imagine Leeds is an innovative venue where people come together to plan and take action on climate, nature and social justice. It is part of the Climate Action Leeds Network, which was established in 2020.

This post is part of a three-year funding package of £493,000 to support community climate action in Leeds. The funding comes from the National Lottery, Leeds Community Foundation, Bunzl, the University of Leeds and North Star Coffee Roasters. Climate Action Leeds is run by a partnership made up of Voluntary Action Leeds and Leeds Love It Share It CIC.

We are looking for a hard working person who is experienced in organising and delivering events, so we can run an engaging series of events on topics relating to sustainability and social justice.

The successful candidate will help coordinate the day to day activities at Imagine Leeds. The venue provides space for events, meetings, co-working, exhibitions and networking. The successful candidate will contribute to the effective running of this well-loved venue, ensuring that it can continue to serve Leeds’ vibrant community of changemakers and facilitate engagement with thousands of people across the city.

Key outcomes for this role are:

• Bringing together a range of people and organisations to contribute to our mission imagining (and then creating) a more sustainable Leeds, that is zero carbon, nature friendly and socially just. 

  • Organising a minimum of 1 event each month, attracting at least 20 attendees.

• Contributing to the smooth and professional running of Imagine Leeds to help build its reputation as a valuable institution for the city.

• Supporting the mission to find a permanent home for Imagine Leeds.

Duties and responsibilities

In the course of their duties, this post will require joint working with other members of the Imagine Leeds team. Duties may change as the post and programme progresses. Any changes will be discussed with the postholder. 

• Events organising

  • Organising regular events at Imagine Leeds to bring people together to discuss the future of the city.

  • Facilitating events in a way that encourages everyone to feel safe, welcome, and able to take part effectively.

  • Widening participation so that people from a variety of backgrounds are able to get involved in Imagine Leeds events.

• Communications and displays

  • Promoting Imagine Leeds and its events through a variety of communications channels including websites, mailing lists, social media, posters and leaflets.

  • Contributing to the design and production of displays that help people understand how the city works today, and imagine a more sustainable future.

• Venue support and evaluation

  • Supporting people using Imagine Leeds for their meetings and events, including tech setup, accessibility and inclusion, and opening and closing the venue.

  • Ensure ongoing monitoring and evaluation of Imagine Leeds and its users’ activities in the venue.

• Facilities and operations

  • Helping to take care of Imagine Leeds to ensure the venue has a professional look and feel, including tidying and cleaning, and offers a supportive environment for space users.

  • Sharing responsibility for the security of Imagine Leeds, including its equipment, stock and facilities.

  • Helping to improve the systems and processes used at Imagine Leeds, to ensure smooth operation and satisfaction of key stakeholders, regular users and visitors.

• General support and duties

  • Attending team meetings, Imagine Leeds Steering Group meetings and programme-wide meetings and events.

  • Providing information about Imagine Leeds for reports and funding bids.

  • All team members are expected to: 

    • work within and promote the aims and objectives of Leeds Love It Share It CIC, Imagine Leeds and Climate Action Leeds, and present a positive image to the public and other partners.

    • work within the Equal Opportunities framework and promote and support equality, diversity and inclusion within their work.

    • work within our environmental and other policies at all times.

    • take responsibility for their own safety, and ensure that colleagues and visitors are not exposed to danger.

  • Team members may be provided with training to support them in their work, to better deliver key tasks and to aid professional development.

  • Some evening and weekend working may be required.

Ready to take on an income-focused administrative role where your work supports a meaningful cause?

This is a great opportunity to join a purpose-led international charity as their Supporter Income & Administration Officer (temporary), supporting the accurate processing and management of vital fundraising income.

This role would suit someone who enjoys working with financial data, ensuring accuracy, and playing a key role in keeping essential income processing running smoothly.

If you have previous experience in income processing, finance administration or fundraising operations - particularly within a membership or non-profit setting - this could be the role for you!

Role: Supporter Income & Administration Officer
Organisation Type: International charity (anonymous)
Salary/Rate: £16.48 per hour
Working Arrangements: Part-time, 2 to 3 days per week, hybrid with at least 2 days on site (spread across the week to support income processing and banking)
Location: London & WFH (Nearest station London Bridge)
Employment Type: Temporary position
Duration: 1 to 3 months
Closing Date: CVs are being reviewed on a rolling basis - early applications encouraged!

The Role:

As the Supporter Income & Administration Officer, you’ll play a central part in processing fundraising income, ensuring all donations are accurately recorded, coded, filed and acknowledged in line with best practice.

Your responsibilities will include:

• Processing fundraising income from multiple sources, including post, bank transfers and online platforms
• Accurately recording, coding and filing all donations across paper and electronic systems
• Managing and maintaining donation data within Salesforce CRM
• Opening and handling incoming post, including preparing cash and cheques for secure banking
• Ensuring all donations are acknowledged promptly to support a positive donor experience
• Supporting Gift Aid processes, ensuring information is correctly recorded and compliant
• Assisting with reconciliation and financial administration tasks
• Providing additional administrative support to the wider team as needed

About You:

• Strong experience in income processing, financial administration or data-heavy roles
• Excellent attention to detail and a high level of accuracy
• Confident working with CRM systems such as Salesforce
• Comfortable handling financial information and working with sensitive data
• Well organised, methodical and able to manage competing priorities
• A team player with a proactive and reliable approach
• Ideally experienced within a charity, fundraising or membership environment

Why Apply?

• Play a critical role in ensuring vital income is processed accurately and efficiently
• Gain valuable experience in fundraising operations and financial administration
• Work with a supportive, purpose-driven team
• Flexible part-time working with a clear structure across the week
• Immediate start opportunity with a meaningful short-term impact

Interested?

CVs are being reviewed on a rolling basis – early applications are encouraged.

Apply now to be part of a team ensuring vital fundraising income is managed with accuracy and care.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We are seeking a dynamic, strategic, and highly organised individual with either registered healthcare status or an experienced commissioner of healthcare services and a passion for supporting people with long-term health conditions like ME.

As Clinical Lead, you will play a pivotal role in the delivery and development of our Healthcare Services. As our CQC Registered Manager, you will play a critical role in supporting the team and assuring effective and safe services for people with ME of all ages and their families.

Reporting to the Director of Operations, you will also play a pivotal role in developing our services, drive performance and optimise processes, and enhance service delivery to take action with impact to better support individuals living with ME.

Job Purpose   

Working closely with the Director of Operations, the Clinical Lead will play a pivotal role in leading and developing Action for ME’s clinical Healthcare Services, ensuring the highest standards of clinical care for individuals affected by Myalgic Encephalomyelitis (ME). The postholder will be responsible for clinical oversight, service development, and leadership, working collaboratively with multidisciplinary teams to enhance outcomes for children and adults with ME and will be the CQC Registered Manager for the service.  

At present, Healthcare Services is a small team with two physiotherapists and one doctor (specialist GP), with plans to recruit more.

We are keen to develop and expand our services, building on the small amount of spot purchasing from local commissioning boards and exploring a diagnosing and prescribing offer. We are also keen to explore the potential of increasing the range of disciplines offered within the team. You will play a key role in contributing to, and delivering, the strategy for our Healthcare Services.  

Key Responsibilities  

• Provide clinical support and expertise to Action for ME's Healthcare Services, ensuring evidence-based, person-centred care.  
• Act as Registered Manager for CQC (Care Quality Commission) purposes and ensure that the service meets all required standards.   
• Lead the development and implementation of clinical policies, protocols, and best practices in line with national guidelines and regulatory requirements.  
• Supervise and support healthcare professionals within the service, offering guidance, mentorship, and training.  
• Collaborate with external stakeholders, including NHS services, researchers, and others, to enhance healthcare provision for people with ME.  
• Ensure the service complies with regulatory and safeguarding standards, including CQC requirements where applicable.  
• Monitor and evaluate service delivery, using data-driven insights to improve clinical outcomes and patient experience.  
• Provide expert advice on complex cases, supporting the team with clinical decision-making.  
• Designated Safeguarding Officer for Healthcare Services.   
• Represent Action for ME at external forums, conferences, and policy discussions.   

Person specification
All criteria noted below are essential requirements of the role.

Qualifications

• A registered healthcare professional (e.g., doctor, nurse, physiotherapist, or occupational therapist) with active professional registration (GMC, NMC, HCPC or equivalent) OR an experienced commissioner of healthcare services with experience of quality assurance, safeguarding and compliance. 

Experience and Knowledge

• Extensive clinical experience in chronic illness management OR sound understanding of clinical practice, ideally with expertise in ME or related conditions and a clear understanding of the challenges faced by people with ME.  
• An understanding of Care Quality Commission regulatory requirements.
• Proven leadership experience in a healthcare setting, including team management and service development.  
• Strong understanding of evidence-based practice and clinical governance.  
• A sound understanding and experience of safeguarding children/young people and vulnerable adults.
• Experience in training and mentoring healthcare professionals.  
• Knowledge of NHS structures and commissioning processes.  
• An understanding of working within the third sector or charitable organisations.

Skills and Behaviours

• Excellent communication and interpersonal skills, with the ability to engage effectively with patients, carers, and healthcare professionals.  
• Ability to work independently and collaboratively within a multidisciplinary environment.
• Proficient with Microsoft Office (including Word, Excel, Outlook, Teams) and the ability to quickly learn relevant bespoke software systems.

Attitudes

• Commitment to patient-centred care and advocacy for people with ME.  

Since 1899, Birmingham Settlement has been working to create opportunity and choice – connecting and empowering people through action, activities, and shared learning to build and sustain wellbeing for all.

Chief Operating Officer

Salary up to £56k per annum (depending on experience)

35 hours per week average (flexible)

25 days A/L + contributory pension scheme

Birmingham Settlement is looking to appoint to the new role of Chief Operating Officer to help us continue to deliver the safe, high-quality services our people want, deserve, and expect.

Working closely with the CEO, the Chief Operating Officer will help translate strategic vision into operational delivery by ensuring the Settlement has the systems, people, and processes in place to achieve its goals. This includes operational support and leadership: working closely with managers and service leads to drive the Settlement’s delivery and people strategies, embedding culture, and organisational development to create and take opportunities while also delivering effective financial management, governance, compliance, and risk management.

To succeed, you will have significant experience in the charity sector at a senior level with a proven track record in service delivery and charity compliance, you will have excellent communication and leadership qualities with ability to motivate and inspire to get the best out of people as well as an understanding of the issues the Settlement strives to challenge. As a critical member of the Settlement’s leadership team, you will play a key role in supporting sustainability, development and implementation of our longer-term strategic plans. This will be a very busy but rewarding visible and hands on role that cuts across all aspects of the charity as we continue to grow and develop.

For an informal / confidential chat please call Theresa Gniadkowski.

No agencies please.

For an application pack visit our website or email us or write to Human Resources, Birmingham Settlement – Sports & Community Centre, 600 Kingstanding Road, Kingstanding, Birmingham, B44 9SH.

Closing date: Wednesday 8 July 2026

Interviews:  Thursday 16 or Friday 17 July 2026

Birmingham Settlement is committed to Equality of Opportunity and welcomes applications from all sections of the community. Registered charity number 517303

Finance Manager

Are you looking for an exciting opportunity to work for an organisation that makes a difference?  A rare opportunity has arisen to join a small and vibrant finance team working with the Diocese. 

We are looking to recruit a new manager to take the Diocesan board of finance forward with developing systems and reporting and being involved with all sorts of interesting and varied departments. 

Position: Finance Manager

Location: Oxford/Hybrid

Hours: 37 hours per week

Salary: £49,748.09 per annum

Contract: Permanent

Closing Date: Tuesday 30 June 2026, at midnight

Interviews: Friday 10 July 2026, at Church House Oxford, Langford Locks, Kidlington, OX5 1GF

The Role

In this role, you will support the Director of Finance in providing a proactive, efficient, and highly effective finance service across the Diocesan board of finance and trust custodian company, as well as supporting the larger finance team who look after the Board of Education.

The role will include taking ownership of the budget and forecast for Board, running the month-end and reporting process and interacting with Heads of Department and key Diocese clergy in helping to run their day-to-day operations.  The role will also take the lead in managing the tax and statutory reporting, and appropriate training assistance will be made available as required.

You will play a key role within a Finance department totalling 9 staff.  The team have been through a time of change, including the introduction of a system 3 years ago that still requires some input to ensure it is being maximised in usefulness.

About You

We are looking for an experienced and highly motivated Accountant to join the friendly team in the Finance function.  You will embrace the challenge that such a varied role brings.

With proven experience in producing timely, high-quality and accurate financial information, your ‘can-do’ approach to work will inspire you to deliver excellent, meaningful financial reports that will have high impact for stakeholders. You will be flexible in your working style, have strong numerical proficiency, confident communication skills, and excellent organisational and monitoring abilities.  

In return, there will be many opportunities for you to enhance your skill set, gain new experiences, and develop your career pathway within this important function.

You do not need to be a practising Christian or have a faith to work with us - around 50% of our staff are not practising Christians but are comfortable with the Christian ethos that underpins our work. However, all our staff do have a desire to make a difference.

The successful candidate must have the right to live and work in the United Kingdom.

Only shortlisted candidates will be contacted for interviews. If you do not hear from us, your application has not been successful.

We are particularly keen to receive applications from UK Minority Ethnic / Global Majority heritage and disabled candidates, who are currently underrepresented.

Our client is committed to the safeguarding, care, and nurture of everyone within the church community. They follow and are committed to their Safeguarding Policies and the relevant statutory legislation and guidance, "Working together" to ensure the welfare of children and young people is paramount.

You may have experience in other areas such as Finance Manager, Finance Officer, Finance Deputy Manager, Finance and Operations Manager, Accountant, Charity Accountant, Business Accountant.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

We are recruiting a Play and Events Coordinator to join our team. This role will be responsible for coordinating our commissioned Theatre in Education school tours in Scotland, London and Northern Ireland, as well as coordinating other DSMF fundraising, networking and information-sharing events.  

Suitable candidates will:

• be passionate about supporting young people to make safer choices about drugs and alcohol,
• have experience of project and event coordination, with excellent organisation skills
• be a skilled and effective communicator, both in writing and orally, with a range of people and agencies
• be proactive, self-motivated and confident to take initiative
• enjoy working as part of a small and busy team

The Job description, person specification and application form are available below.  Please click 'how to apply' to view the application form. 

Please share with anybody you think might be interested in joining our brilliant team!

Interviews are likely to be held on Tuesday 30th June.

About Working Well Trust

Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.

We are recruiting a Communications Lead to join Working Well Trust. This is a 35-hour per week role, Monday to Friday, based at our Bethnal Green office with travel to other offices and boroughs when required. Hybrid working is available, with a minimum of three days on site per week. Occasional evening work may be required.

This role will lead and deliver Working Well Trust’s communications activity across digital, print and internal channels, ensuring that our content is engaging, accessible, timely and aligned with organisational aims, service requirements and brand standards. The postholder will also support contract mobilisation, stakeholder engagement and effective internal communication across the organisation.

We are looking for someone with strong communications, digital content, copywriting and design skills, who can bring creativity, structure and initiative to a growing mental health and employment charity. You will work closely with the CEO, Operations Director, HR Advisor, service teams, clients and external stakeholders to ensure our communications reflect our values, services and impact.

Experience of working in the voluntary sector, mental health, employment support, disability or neurodiversity would be beneficial, but above all, we are looking for someone who is committed to Working Well Trust’s aims and able to communicate our work clearly, sensitively and creatively.

What you’ll be doing

• You will plan, write and schedule engaging content across Working Well Trust’s social media channels, including Facebook, LinkedIn, Instagram and TikTok, ensuring posts are timely, accessible and aligned with our organisational aims and, where appropriate, the funding requirements of individual services.
• You will update and maintain the Working Well Trust website using WordPress, ensuring content is accurate, current and accessible. You will also liaise with our website developer to resolve faults and support structural changes when required.
• You will create marketing and promotional materials in line with Working Well Trust brand guidelines, including leaflets, flyers, posters, banners, presentations, infographics and impact statements. You will work with teams and clients to develop content that promotes our services, supports referrals and reflects the communities we work with.
• You will lead on co-production activities and events where appropriate, supporting clients and teams to contribute meaningfully to communications and promotional materials.
• You will support staff with case studies and service stories, providing guidance on content, editing and refining material so that it is suitable for Working Well Trust communications.
• You will create a monthly internal newsletter for staff and support the development of an external newsletter, with the purpose and target audience to be agreed.
• You will maintain communications schedules and distribution lists to support targeted communication with staff, clients, employers, funders, referral partners and other stakeholders.
• You will work alongside the CEO and Operations Director to draft and implement communications plans to support the mobilisation of new services, including liaising with contract leads and funders where appropriate.
• You will also support events, internal meetings, audits, reporting and general communications activity as required.

What you’ll need

We are looking for someone who brings:

• Proficient skills and experience in using social media for organisational and event promotion, including platforms such as Facebook, LinkedIn, Instagram and TikTok.
• Experience of using social media scheduling tools such as Hootsuite or Buffer, including paid-for posts.
• Experience of using analytics and insight tools to improve reach and engagement across digital platforms.
• Experience of using WordPress or a similar content management system to create, edit and maintain webpages.
• Proficient graphic design skills and experience using Canva or similar design platforms.
• Excellent written communication skills, including copywriting, creative storytelling and strong attention to detail.
• The ability to present information clearly, engagingly and accessibly for different audiences.
• Good interpersonal skills and the ability to build positive working relationships with staff, clients, external partners and supporters.
• Strong organisation skills, with the ability to plan, prioritise and manage conflicting demands and deadlines.
• Confidence working independently and collaboratively within a small team.
• Competence in Microsoft 365 tools, including SharePoint, Word and Excel.
• Commitment to Working Well Trust’s aims and objectives.

Beneficial, but not essential:

• Experience of working in the voluntary sector.
• Knowledge of mental health, neurodiversity, disability or safeguarding awareness.
• Experience of producing online content in a range of formats, including video and multimedia storytelling.
• Experience of designing and updating marketing materials.
• Experience of collaborative working with service clients, including co-production.

Above all, we are looking for an inspiring and committed individual who has a genuine desire to support our aims.

What we offer

• £33,000 per year
• 30 days annual leave plus public holidays, FTE
• Employer pension contribution of 6%
• Supportive environment within a growing, dedicated team
• Meaningful, rewarding work supporting people into employment
• Expenses paid for mandatory travel during work hours
• Flexible, paid Wellbeing Hour every fortnight, FTE

What’s next

Before you apply, please note the following:

• We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months. To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions.
• Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression.
• If you require any reasonable adjustments at the interview stage, for example due to a disability, learning difficulty or health condition, please let us know in advance so that we can make appropriate arrangements.
• Working Well Trust is an equal opportunities employer and Confident about Disabilities.

If you are ready to help us strengthen how we communicate our work, services and impact, click Apply to submit your CV and answer the screening questions.

Start your application today and take the next step in a rewarding career.

Closing date: 9am Monday 15th June 2026

Telephone interview stage: 17th–19th June 2026

Final stage interviews: Friday 26th June 2026, in person at our Bethnal Green office , to be confirmed

Application Instructions

To apply, please upload your CV and answer our screening questions outlining how you meet the person specification.

Please note that any incorrect information provided at application stage may result in a retraction of job offer during pre-employment checks.