Operations jobs

The Head of Operations is a key senior leadership role at the heart of HTL Church.

As Head of Operations, you will take ownership of how the church runs day-to-day – ensuring that our people, systems, buildings, and processes operate smoothly, sustainably, and with excellence as we pursue our mission and vision.

You will be part of the Senior Leadership Team, line managed by the Vicar and working with the staff team to shape and support the operational life of the church, creating the environment in which our ministries, services, and communities can flourish and grow.

The role is both relational and organisational, requiring strong communication, attention to detail, and the ability to develop and implement effective systems and processes. It is a broad and varied role, involving close collaboration with staff, volunteers, and external partners.

Employment Type: Full time
Location: Remote · Multiple locationsIreland · UK
Salary: £62,000 - £72,000 (GBP)25 days holiday plus other benefits.
Seniority: Senior
Closing date: 9:00am, 4th May

About GLAN

GLAN is an independent non-profit organisation made up of lawyers, investigators and campaigners. We pursue legal action against powerful actors involved in serious human rights violations and environmental harms, working across borders with international and local grassroots organisations. 

Our vision is justice across borders.

We are a fully remote team - our committed colleagues are spread across multiple countries, and we have offices in Ireland and the UK.

We currently work across three key focus areas: 

• Accountability for Atrocity Crimes
• Environment and Climate Litigation
• Abuses in Value Chains

About the role

The Chief Operating Officer at GLAN will play a crucial role in steering the team in the successful implementation of the charity’s organisational strategy, and will be responsible for ensuring the day-to-day smooth running of the organisation – in order to build a sustainable, compliant, resilient and well-governed organisation.

The ideal candidate

We are looking for an experienced leader with a proven track-record of delivering financial oversight and overseeing complex budgets and projects to completion in a fast-paced environment. We are looking for someone who possesses excellent people skills, who is emotionally intelligent and can guide a dynamic team remotely.

The Chief Operating Officer will be responsible for the delivery of core services and will manage a core team of staff to deliver Finance, HR, Fundraising, Communications and Governance.

The ideal candidate will have demonstrable experience in a similar role, with in depth understanding of how charitable, purpose driven organisations operate. You must have excellent leadership skills, a solid grasp of data analysis and performance metrics, financial planning and budgeting skills, and an advanced understanding of business planning, budget and project management.

Key Responsibilities

Senior Leadership

• Lead the Senior Leadership team in the implementation of our revised organisational strategy 2027-2030.
• Ensure organisation-wide financial oversight and operational business planning.
• Provide guidance and support to GLAN’s team.
• Deputise for the CEO when necessary and take ownership of high-level decision-making.

Operational oversight

• Maintain operational oversight so that legal, advocacy, funding and finance align with GLAN’s organisational strategy.
• Oversee and facilitate the flow of information between the legal and operational teams so that our legal case works aligns with finances, commitments to funders, team capacity, and communications plans.
• Ensure that systems enable on-going monitoring of expenditure so that fundraising and finance are aware of gaps/underspends.
• Help ensure cases/teams are sufficiently resourced in terms of staff capacity.
• Ensure joined up working, and provide strategic guidance when challenges arise.

People and culture

• Provide strong leadership to ensure a professional and healthy working culture.
• Build on GLAN’s existing commitments to a working culture that is in line with our values, overseeing team-wide consistency to HR line-management, 1:1’s, annual 360 reviews and performance.
• Oversee recruitment, onboarding, performance management, and staff development and staff feedback.
• Ensure policies on anti-racism, equality, diversity, inclusion and wellbeing are embedded in how we work.
• Support the embedding of GLAN’s values across GLAN’s work.
• Oversee relationship and dialogue between GLAN’s SLT and Trade Union representatives.

Governance and Board relationships

• Lead on ensuring that GLAN is compliant with our legal, regulatory, health & safety, data protection / GDPR and employment law obligations.
• Ensure we have all necessary policies in place and take the lead on coordinating the establishment and review of existing and further policies. Oversee the regular review of GLAN’s risk management frameworks and our risk register.
• Oversee GLAN’s governance structures (internal reporting, Board meetings etc.), ensuring decisions are well informed and documented.

Financial oversight

• Oversee financial operations: budgeting, forecasting, cash flow, expenditure controls, financial reporting, payroll.
• Ensure compliance with accounting standards, audit requirements and donor / funder financial reporting obligations.
• Manage relationships with external accountants, auditors, banks, and financial service providers.
• Ensure best practices are followed and financial risk is identified and managed appropriately.

Operations

• Ensure the smooth running of IT, data protection, office management. Managing relationships with our external providers.

Person Specification

Essential

• Minimum of 8 years of experience in senior leadership roles, delivering successful organisational financial oversight- with expertise in business planning and complex project management.
• Demonstrable experience of high-level budgeting, forecasting, auditing, proven accountability for ensuring financial sustainability and compliance.
• Minimum of 10 year’s line management experience.
• Excellent strategic thinking and planning skills, able to bridge between high-level strategy and operational detail.
• Sound judgement, risk-management and governance experience; familiarity with compliance, data protection / GDPR, employment law etc.
• Exceptionally organised and able to manage multiple priorities.
• Excellent verbal and written communication skills; ability to present complex operational, financial or legal information clearly.
• Strong collaborative approach, ability to work across teams, offer guidance to other senior level staff, and clear people management skills.
• Expertise in ensuring compliance with relevant legislation, policies, and procedures, particularly in the charity sector.
• Understanding of UK charity law and governance, including experience with Board of Trustees.
• Aptitude in decision making and problem solving, and confidence in providing guidance to boards and CEO.
• Warm, people-centred and positive approach.
• Emotionally intelligent, able to self-reflect, be honest and conduct open conversations with sensitivity.
• Solution-orientated, able to anticipate and resolve challenges.
• Strong alignment with GLAN’s values and our mission.
• Strong commitment to diversity, equity and inclusion and committed to GLAN’s ongoing anti-racist learning and practice.
• Commitment to developing an organisational culture in which our team thrives and we can achieve meaningful impact in our work.
• Ability to handle difficult situations and handle confidential information.
• Ability to balance GLAN’s operational priorities with our values.

Desirable

• Experience of operating in non-profit / mission-driven / legal organisations.
• Previous experience working in a human rights or environmental protection focussed setting.
• Legal or compliance experience.
• Experience of change management and scaling teams or systems.
• Experience of hybrid / remote team leadership .
• Experience of supporting culture building.
• Experience of working to decolonial commitments.
• Experience of delivering organisational change programmes.
• Legal or compliance experience.
• Experience of change management and scaling teams or systems.
• Experience of hybrid / remote team leadership 
• Commitment to equity, learning and continuous improvement.
• Knowledge of HR practices and employment law.
• Fundraising experience.
• Accountancy qualification, Leadership or management qualifications, Project management qualifications e.g. Prince2

Equality, Diversity & Inclusion

We particularly welcome applications from candidates with lived experience of the issues that GLAN works on. We strongly encourage applications from disabled candidates, older candidates, and Black and racially minoritised candidates, who are currently underrepresented in our organisation. We use an anonymised recruitment process to ensure fairness. Each applicant will be individually assessed against the essential criteria regardless of age, gender, ethnicity, sexual orientation, disability, religion, or belief. We will use positive action on the basis of race and/or disability in case of a tie break situation.

Our values

Decolonial - We are committed to building decolonial, anti-racist, and anti-oppressive approaches at GLAN.

Collective Power - We believe lasting change is built through collective action and power sharing. 

Responsive - Working across interconnected global systems that are ever in flux, we aim to be adaptable, nimble and responsive to make the biggest impact we can. 

Steadfast - We know the kind of change we want to see won’t happen overnight, that’s why we strongly value patience and persistence. 

Self-Reflective - We recognise the power and privilege we hold as an organization. We’re committed to fostering a culture of honesty, reflection, and continuous learning, constantly examining how we work within the system and why to help us strengthen both our organisation and the movements we support work within the system.

How to apply

To apply, please use our application portal. Applications are due by 9am 4 May 2026. We will not review applications sent via LinkedIn or email.

GLAN does not use AI to review applications, and we ask candidates to avoid its use in this process. We want to read about people’s experience in their own words.

If you need any reasonable adjustments, including this job pack to be sent in a larger font, in order to apply for this role, please contact us.

ABOUT THE ROLE

We’re looking for a collaborative Head of Operations to help  translate and operationalize organizational strategy. You’ll manage internal infrastructure with oversight of administrative and operational functions; risk management, employment practices, fundraising processes, information systems, compliance and policy. You will be working with a team of 3 on the Internal Affairs and in close collaboration with the five co-Executive Directors and the Finance Director. 

We are looking for a strategic thinker and problem solver with a bias for action who has a passion for building equitable systems that support a close knit team, collaborative mindset for building trust across the organization and an appetite for developing mechanisms for effective horizontal learning. 

Knowledge of Doc Society’s mission and work and enthusiasm for public purpose and independent storytelling  is embedded in the role.

You should be within regular commuting distance to central London, where we have an office.

MAIN DUTIES AND RESPONSIBILITIES 

• Maintaining operational effectiveness: Support standardisation of appropriate processes across the organisation while maintaining its agile profile; present the executive directors with detailed company operations analysis and solutions where appropriate; 

• CRM: Manage the implementation and ongoing effectiveness of the new CRM system

• Manage risk factors across the organisation: evaluate risk factors when making critical business decisions; maintain the organisation’s risk register; increase the adoption of secure working practices, including cybersecurity, data retention policies and implementation across the team

• Managing the legal functions of the organisation: including HR and employment policies in the US & UK and working with the Internal Affairs team and  legal support to manage the administration of all contracts  and fiscal sponsorships with grantees

• Internal communications: Focusing on lateral learning and communications across the team in a hybrid environment; 

• People management: lead the Internal Affairs team to support the organisation’s understanding and implementation of internal policies; help colleagues to develop and grow their skillsets (3 direct reports)

• Compliance: Ensure compliance and oversee Board governance across multiple non-profit entities

• Processes: Map, document, and continuously improve core processes
  
   

KNOWLEDGE, SKILLS, EXPERIENCE

Essential

• Experience of operations management at a senior level

• Financial acumen and familiarity with budgets

• Strong written and verbal communication skills, collaborative approach with a tactful and diplomatic attitude

• Hands on approach

• Adaptable, flexible and open to learning

• IT literate - familiarity with G Suite & Dropbox and the principles of CRM systems

• Experience of risk management

• Knowledge of Doc Society’s mission and work and enthusiasm for public purpose and independent storytelling

Preferred

• Experience of working internationally especially in the US

• Experience of HR management 

• Sound knowledge of data retention legislation in US & UK

TERMS

• Office working in central London 3 days a week 

• United Kingdom work authorisation required

• Holiday: 28 days including bank holidays

• Employer pension contribution after 3 months
  
   

Salary £70K depending on experience

At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and experiences every step of the way.

Hours: 37.5 hours, Monday – Friday (with the occasional Saturday)

Contract type: Permanent 

Salary: £37,522.87 - £42,744.88 (dependant on experience and skills)

What can we offer you
Supportive Team Culture - Work alongside a diverse, close-knit team delivering holistic care to a wide range of clients.
True Work-Life Balance - Enjoy your evenings, weekends, and bank holidays — no late shifts or Sunday work.
Tailored Training - Receive bespoke, on-the-job training to help you thrive and grow in your role.

About the Role:

Reporting directly to the Regional General Manager, the Operations Service Manager will lead the Treatment Centre Operations team in delivering exceptional outcomes aligned with our organisational priorities. In this pivotal role, you will provide strong leadership and effective management to ensure operational goals support our broader mission.

You will foster a culture centred on safety, outstanding client experience, and sustainability within the treatment centre. A key part of your role will be optimising resources—including staff, consumables, equipment, and facilities—to ensure efficient and effective service delivery.

Collaboration will be essential, as you’ll work closely with fellow Operations Service Managers and cross-functional teams to drive organisational success and maintain consistent, high-quality service. Occasional travel to nearby Community Treatment Centres will be required to deepen your understanding of the role and its operational context.

To excel in this role, you must possess the following essential skills:

• Exemplifying desired behaviours through role modelling
• Collaborating effectively with others
• Inspiring and driving a motivated and productive team
• Making sound business decisions
• Providing a client-focused service that exceeds expectations
• Communicating key concepts, priorities, and challenges effectively throughout the organisation
• Experience of facilities management and contractor management is desirable.
• Experience of working in a Healthcare setting or with the Care Quality Commission is desirable

What We Offer:

Financial Benefits

• Competitive salary with progression opportunities
• Aviva pension (up to 5% employer contribution)
• Blue Light Card perks (4,000+ discounts)
• Salary sacrifice schemes (bike, season tickets)
• Eye care contributions
• Long Service rewards

Wellbeing Support

• Extra annual leave for your birthday and buy and sell scheme 
• 24/7 GP access via Employee Assistance Programme
• Mental Health First Aiders
• Family-friendly policies and potential flexible working options

Career Development

• Paid training and development
• Clear internal progression pathways

We’re proud to be a disability confident level two equal opportunities employer and give equal consideration to all qualified applicants without regard to race, ethnicity, religion, gender, gender identity / expression, sexual orientation, national origin, disability, or age.

MSI UK is committed to safeguarding: promoting the welfare and safety of everyone involved in the delivery or receipt of sexual and reproductive health services, especially children, young people and vulnerable adults.
We pride ourselves on having a Just and Learning Culture and recognise that successes or mistakes are the product of many factors and our learning focuses on changing systems and processes to make it easier for people to do their jobs safely.

Mind in Haringey is an independent charity organisation providing vital mental health services to our community in Haringey since 1989.

We have a broad and exciting range of services and projects running in a dynamic, evolving environment. We are constantly striving to develop and improve our services through listening to our community, peers, and staff team to evaluate and deliver the best possible projects for our community.

Working with Mind in Haringey will give you the opportunity to join a small, creative team with many opportunities for learning and progression. We are a diverse and passionate team, who welcome experiences and perspectives from all backgrounds. 

We particularly encourage applications from those with lived experience of mental health, from racialised communities, members of the LGBTQ+ community, and residents of Haringey who are passionate about changing things for the better in the borough. 

Haringey is a melting pot of culture, history, and resilience. Though there is much that needs to be improved, we are proud to work as part of a community that has displayed great strength in hardship both in the past and in more recent years. Interested in joining us in this work? We look forward to receiving your application for the role.

Mind in Haringey are looking for a passionate energetic individual who will become part of a growing successful mental health charity.

The successful candidate will be responsible for managing the charity’s operations and systems to ensure the charity is run effectively and in compliance. You will also   manage a small team and be dealing with all general facilities management and human resources.

The post requires someone who is exceptionally well organised and a caring, efficient leader, that is used to dealing with a diverse staff team and workload, has strong numeracy and literacy skills and excellent communications skills.

The ideal candidate will have a minimum of five years’ experience in health and social care /mental health or related field with experience of planning and managing people budgets and a strong commitment to equity and social justice.

At the Nuffield Council on Bioethics (NCOB), we are on a mission to place ethics at the centre of decisions regarding biomedicine and health so that we all benefit. We are now recruiting to the new position of Operations Administrator to enable the efficient functioning of the organisation.

In this role, you will provide administrative support to the senior leadership and wider NCOB team which will include acting as the first point on contact on administrative and operational matters including financial and HR related processes. You will also be responsible for updating NCOB’s contact database in Salesforce, maintaining NCOB’s work tracker in order to contribute to smooth organisational delivery and reporting, and ensuring compliance with data protection and risk management matters. You will also provide diary management support to the Director, coordinate meetings on behalf of the Senior Leadership Team and the wider team as needed, and support the Operations Manager in the management of Board and Council meetings.

We are looking for someone with experience of working in administrative roles, with knowledge of office systems and processes. You will have excellent administrative and coordination skills, be a strong communicator and comfortable working with a range of people across multiple workstreams as well as liaising with external stakeholders. You will have excellent organisational and planning skills, be comfortable juggling different tasks and have a problem-solving mindset. 

Above all you will be someone who is proactive, willing to 'muck in' when needed and be able to work in a collaborative and inclusive style. 

For further information about the role, please click through to the vacancy listing on our website.

About us

The Nuffield Council on Bioethics is a leading independent policy and research centre, and the foremost bioethics body in the UK.

For over thirty years we have tackled some of the most complex and controversial bioethical issues facing society. We are funded jointly by the Nuffield Foundation, Wellcome and the Medical Research Council. 

We aim to inform policy and public debate through timely consideration of the ethical questions raised by biological and medical research so that the benefits to society are realised in a way that is consistent with public values. Our work has led to shifts in public understanding and policy change on topics ranging from assisted reproduction and genome editing to managing the disagreements that arise in the care of critically ill children. 

We value diversity in background, skills, perspectives and life experiences. 

Further information and how to apply

For further information about the role, please click through to the vacancy listing on our website. The closing date for applications is 09:30am (BST) on Tuesday 5th May 2026.

We are committed to inclusive working practices and during the application process we commit to:

• As a Disability Confident employer, we will offer an interview to a fair and proportionate number of disabled applicants that meet the essential criteria for the job. 
• making any reasonable adjustments – for example providing documents in different formats, arranging for a sign language interpreter for interviews etc
• paying for travel costs (and any childcare or care costs) for interviews where in-person attendance is required

Our benefits package includes:

• Genuine flexibility - we are open to requests for part-time hours, compressed working weeks, or job shares. 
• 28 days holiday per annum and all public holidays, with the option to buy or sell up to 5 days (prorated for part time staff).
• A salary exchange pension scheme that offers employer contributions of up to 11%. 
• Life assurance scheme. 
• Family leave policies that provide an enhanced level of pay. 
• Cycle to work scheme and loans towards season tickets. 
• Regular opportunities for learning and development – including coaching, mentoring, and dedicated reading days for personal development and reflection. 
• Support with your physical, mental and financial wellbeing including an employee assistance provider, a private GP service, personal health reviews with Bupa, a will and funeral planning service and a staff network of trained Mental Health First Aiders. 
• A warm and welcoming workplace culture, with active peer groups and social networks to help you connect and belong. 

St Andrew’s is a Church of England parish church in lively Earlsfield in South West London. Earlsfield is situated between Wandsworth and Tooting Broadway, and is well-served by bus and rail links.

We are a thriving and dynamic church with an ever-evolving spectrum of faith expressions, and innovative responses to what it means to be rooted in, and serve, our wider community. Our church building is in use at least six days week.

Head of Parish Operations is a new role created to:

· Provide executive support to our newly recruited vicar and associate vicar

· Ensure the smooth and effective running of the Parish and help put our vision into practice

· Oversee internal and external communications

· Take a leading role in financial record keeping

· Foster a collaborative and supportive culture.

We are looking for someone who has:

· The ability to support the ministry team, and to design and implement administrative systems

· Excellent written and verbal communications skills and ability to liaise with a wide range of stakeholders

· Familiarity with Microsoft Office applications (especially Word, Excel, Outlook), and the ability to use other IT resources

· Financial literacy and the ability to update and produce reports from our accounting software (after training in our specific system)

· Ability to line manage and support other staff member(s) as required

· An understanding of proper management of health and safety matters

· While being of any faith or none, sympathy with the values and guiding principles of a Church of England parish, and with key principles of community development and support.

· A commitment to promoting equality and diversity in all aspects of the Parish’s work.

Please refer to the Job Description and Person Specification which accompany this advert. Application is by providing a full CV, and a supporting statement of up to 600 words.

About the Role

This is a hands-on, ‑people focused, operational leadership role at the heart of our service delivery. You’ll‑ oversee multiple cancer support programmes, ensuring they run smoothly, consistently, and to the highest standards.

You will:

• Lead day-to-day operations across a portfolio of cancer support services
• Provide strong, supportive leadership to managers, coordinators, and frontline staff
• Maintain excellent relationships with Macmillan, NHS partners, ICS colleagues, and community organisations
• Ensure safeguarding, quality, and statutory compliance
• Drive performance, quality improvement, and operational excellence
• Contribute to organisational strategy and future service development
• Manage budgets, monitor risks, and support sustainable funding models
• Be an escalation point for safeguarding, operational issues, and service risks

This is a truly rewarding role where you’ll make a tangible difference to people living with and beyond cancer.

 

Who We’re Looking For

We’re seeking a confident, compassionate, and organised operational leader who thrives in a fast-paced environment.

You will have:

• Proven experience in operational leadership within health or social care settings
• Strong communication and relationship-building skills with external partners and stakeholders
• A solid understanding of safeguarding, quality assurance, and statutory regulations
• Experience of driving performance and delivering continuous improvement
• Ability to contribute to strategic planning and service development
• Financial acumen, including managing budgets and supporting sustainable funding
• Confidence acting as an escalation point for safeguarding, operational, and service risks

And you’ll be:

· Supportive, collaborative, and people-focused

· Highly organised and able to manage competing priorities

· Passionate about inclusion, equality and person-centred support

·Committed to Self Help UK’s values and mission

Hybrid or remote (London / Belfast / Edinburgh / Cardiff)

£51,441 (London based) or £46,669 (non-London based) FTE + excellent benefits

The Royal College of Speech and Language Therapists (RCSLT) is seeking a Membership Operations Manager to coordinate high‑quality membership processes, ensuring accurate membership data and subscription collections and support operational improvements.

Who we are

The RCSLT is the professional body for speech and language therapists across the UK. The RCSLT has over 24,000 members and employs around 70 staff predominately based in a London office. The RCSLT also has offices in Belfast, Edinburgh, and Cardiff.

Our mission is to improve the lives of people with communication and swallowing needs by facilitating and promoting research, producing guidance, holding events, and influencing government. We aim to promote better education and training for speech and language therapists and provide information to our members and the public about speech and language therapy.

The role

The Royal College of Speech and Language Therapists (RCSLT) is seeking a proactive and detail-oriented Membership Operations Manager to play a key role in delivering an excellent member experience and supporting organisational sustainability.

Reporting to the Head of Membership, this role is central to ensuring high-quality membership operations, including accurate data management, subscription collection, and continuous process improvement. Working collaboratively across Finance, Digital, Content, and Communications, the postholder will help maintain smooth day-to-day operations while contributing valuable operational insight to future planning and development.

What we are looking for

The ideal candidate will be an experienced and highly organised operations professional with a strong background in membership or customer operations, ideally within a complex or high-volume environment. The successful candidate will bring a deep understanding of CRM systems (preferably Salesforce), payment processes, operational governance and data protection/GDPR, alongside proven experience of improving systems, workflows and cyclical operational processes.

With strong analytical skills, attention to detail and confidence using digital tools, they will be able to interpret data, identify opportunities for improvement and manage priorities effectively. A collaborative, proactive and solutions-focused approach is essential, along with a clear commitment to excellent member experience, equality and diversity and the charitable aims of the RCSLT.

Please see the job brochure with more information regarding the required experience and skillset needed for this role.

What we can offer you

• A competitive starting salary
• Generous annual leave entitlement
• Excellent staff training and development opportunities
• Supportive and flexible working environment including, hybrid working arrangements
• Generous Pension scheme
• Life insurance cover
• Season Ticket Loan scheme
• Eye care voucher scheme
• Family-friendly employer including enhanced maternity and paternity leave
• Cycle to Work scheme
• Access to an Employee Assistance Programme and more!

How to apply

Should you wish to discuss the role in strict confidence, or for more details about the role, please contact the HR Team by email.

For more information and details of how to apply, please visit our vacancies page.

Closing date: 9.00am on Tuesday, 5 May 2026.

Interview date: w/c 11 May 2026 (Teams). 

There will be a task to complete as part of the interview process, which will be sent to you in advance.

Please note, we can only accept applications from those who have working rights in the UK, we cannot offer sponsorship for this role.

We are committed to a fair, transparent, and inclusive recruitment process. All applications are handled with strict confidentiality to protect your privacy and encourage openness throughout the process.

The RCSLT is committed to fostering an inclusive and equitable workplace where everyone feels valued and a sense of belonging. We aim to embed equity, diversity, and belonging practices throughout our recruitment and selection procedures. We strive to ensure everyone is valued equally for their contribution, experience, knowledge, and skills. We welcome applications from candidates of all different backgrounds.

The Role

The Law Society is currently recruiting for a fixed-term position for a Membership Operations Manager to lead on the development and delivery of efficient and effective membership operational processes, and ways of working to support the delivery of a valued membership experience and member offer.

The role will involve managing the review and development of end-to-end membership operational processes; improving ways of working to ensure an effective and efficient member experience; developing the CRM/data strategy to enable streamlining of membership processes and outputs; and line managing the Membership Operations Executive.

What we're looking for

This is a great opportunity to impact organisational strategy and further enhance membership services.

Please see the Job Description for further information.

What's in it for you

We are looking for someone with a strong track record in project management, including experience leading effective operational planning and development, combined with excellent communication and interpersonal skills.

This is an excellent opportunity to work with contemporary thinkers in a progressive membership organisation. The successful candidate will join a strong brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of trust, clarity, excellence and respect.

We offer hybrid working, a generous flexible benefits package, a friendly working environment and the opportunity to develop your career within a professional organisation.

Please note: if you are an internal applicant, Pay Policy will apply.

The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.

Team: Community Operations 

Location: Hybrid in North Wales (comprising of Anglesey, Gwynedd, Conwy, Denbighshire, Flintshire and Wrexham) 

Work pattern: 35 hours per week 

Salary: Up to £31,918.98 per year

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them. 

Will you join us and make life better for cats? 

Responsibilities of our Community Operations Volunteer Team Manager 

• Lead and grow a regional volunteer network across multiple locations, supporting hubs and branches, implementing local plans, and exploring new ways of working to meet community needs 

• Recruit, induct and coordinate volunteers, managing campaigns, interviews, onboarding, and rotas to ensure smooth operations across multiple locations 

• Support and engage volunteers, promoting best practice, resolving issues, and recognising contributions through regular communications and celebration events 

• Collaborate across teams and manage risk, ensuring health and safety, safeguarding, and organisational procedures are embedded in volunteer activities 

About the Community Operations team: 

• the community operations team is responsible for supporting our volunteers in centres and branches to work towards our strategy – All for Cats. 

• our centres and branches care for thousands of cats each year until they are able to find a loving new home. 

• the team consists of Community Operations Volunteer Team Leaders, an Area Branch Development Manager, Regional Community Operations Manager and a Community Support Manager as well as multiple branch teams and volunteers across the region 

What we’re looking for in our Community Operations Volunteer Team Manager 

• Team leader/supervisory experience of both employees and volunteers 

• Good understanding of volunteer management 

• Full valid UK manual driving licence 

What we can offer you: 

• range of health benefits 

• 26 days’ annual leave plus bank holidays, increasing with length of service 

• Salary Finance, which empowers you to take control of your financial wellbeing 

• and much more, which you can learn about

Interested? Here’s how to apply: 

Application closing date:03 May 2026 

Virtual interview date: w/c 18th May 2026 

If successful, your recruitment journey will include: 

1. anonymised application form 

1. virtual or in-person 

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes. 

Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey. 

What is the main purpose of their role?

The Operations Manager sits within a team of six managers who are responsible for providing the strategic lead for all the activities of Suffolk Refugee Support. This is a senior operational role with responsibility for overseeing key programme areas including HR and facilities, volunteering, our ESOL provision and our International Women’s Group. The role will also oversee the development of SRS’s Client Partnership work, ensuring this is shaped through co-production with the clients we work with, supports strong external relationships, and is delivered through an effective, outcome-focused work plan. Working closely with staff, trustees, partners and clients, the postholder will contribute to the effective management and ongoing development of the organisation.

The role line manages a team of Officers and Coordinators responsible for specific programme areas, ensuring that the activities within their remit are effective, compliant and responsive, meeting both the charitable aims of SRS and the needs of the asylum seekers and refugees we support.

What will the job entail?

Among other responsibilties, you’ll be overseeing the function of the organisation and its strategic development by using knowledge of needs of clients, gaps in existing services and opportunities as they arise, working with the Management Team to agree funds required for services to be run and delivered, liaising with Trustees, developing and managing client focused activities, developing and managing operational areas of work and providing strategic and operational oversight to our Client Partnership work.

What you will need

• At least two years’ staff and project management experience in community, voluntary sector or social care settings; or other proven relevant management experience
• Experience of managing staff including delivery planning, performance monitoring, practising HR & disciplinary processes, and motivating positive work environments
• Experience of developing, managing and evaluating programmes to meet identified needs using imaginative ideas and making efficient use of restricted resources
• Experience of using/developing assessment tools to monitor service outputs and outcomes
• Knowledge of laws and policies applicable to Human Resources management
• Knowledge of safeguarding, data protection and equality good practice
• Strategic planning skills with the ability to work in conjunction with the Charity Manager and management team to agree plans of work for the whole organisation to maximise impact for clients
• Proficient in using all MS office applications and CRM or data management system, (experience with Charitylog or similar database platforms preferred)
• Conscientious, calm, and well-organised with the ability to keep the balance between short & long-term tasks/goals
• Proven ability to write concise and informative reports that are appropriate to the target audience, and which summarise a large amount of information
• A strong commitment to Equal Opportunities and Safeguarding Children, Young People and Vulnerable Adults
• Commitment to people in the asylum system and insight into their experiences
• Confident, friendly manner and the ability to put people at their ease
• Flexible approach and willingness to occasionally work outside the office in various settings and some evenings if needed (by agreement)

For the full list of essential criteria see the recruitment pack.

 About us

Suffolk Refugee Support aims to ensure that all asylum seekers and refugees in Suffolk are enabled to live integrated, fulfilled and contributing lives in their new communities. We provide a welcoming environment where clients can access help, advice, support and practical services in order to be healthy and safe and begin to rebuild their lives. We work with external agencies, community and voluntary sector organisations, health providers and others to enable our clients to access a range of support. We are based in Ipswich, but our services operate increasingly on location with refugees and asylum seekers housed in accommodation across Suffolk.

We are now looking for an exceptional Senior Operations Manager  to lead the organisation into its next phase - someone who can balance strategic leadership with hands-on operational delivery, while continuing to build on the Centre’s strong reputation.

The Sunshine Centre is a well-established and highly valued community hub, supporting children and families across Banbury through early years provision, family services and strong local partnerships.

This is a rare opportunity to lead a purpose-driven organisation where your impact will be visible, meaningful and genuinely valued within the community.

The role

As Senior Operations Manager you will take overall responsibility for the leadership and performance of the Centre, working closely with the Board of Trustees to shape its future direction.

You will:

• Provide clear strategic leadership and deliver the Centre’s long-term vision

• Oversee day-to-day operations across early years provision, childcare and family services

• Lead and develop a team of 30-35 staff, including the Senior Leadership Team

• Ensure high standards of safeguarding, compliance and regulation (including Ofsted)

• Take ownership of financial sustainability, including budgeting, fundraising and income generation

• Drive continuous improvement, responding to community needs and feedback

• Act as a visible ambassador, building strong relationships with families, partners and stakeholders

This is a hands-on leadership role, requiring both strategic thinking and close involvement in day-to-day delivery.

About you

You’ll be a confident, values-led leader with the ability to inspire others and deliver real impact.

You will bring:

• Proven leadership experience within early years, childcare, charity or community settings

• Experience working in regulated environments (e.g. Ofsted), with strong safeguarding knowledge

• A track record of securing funding through fundraising, bid writing or income generation

• Strong financial and commercial awareness

• The ability to turn strategy into practical delivery

• Experience leading and developing high-performing teams

• A genuine passion for improving outcomes for children and families 

Why join the Sunshine Centre?

• Lead a respected, community-rooted organisation with a strong local impact

• Shape the future strategy and long-term sustainability of the Centre

• Work with a committed team and supportive Board of Trustees

• Make a meaningful difference to children, families and the wider community

The Dunard Centre is a new world-class performance venue being built in Edinburgh’s city centre. A new home for the Scottish Chamber Orchestra and a new venue for Edinburgh International Festival, the venue will play host to a diverse programme of events and be a thriving community space in the heart of the city.

With construction well underway, we are looking to recruit an experienced Head of Facilities and Operations to join the Dunard Centre team through its capital phase and into operations. This is an exciting opportunity for someone with senior experience in a live performance venue to play a key role in establishing the operations function for this once-in-a-century concert hall during its construction, before going on to lead the smooth running of the venue once open.

Working alongside the Project Director during the capital phase, the Head of Facilities and Operations will bring specialist knowledge of cultural venues and their operational requirements, enabling intelligent decision-making and a smooth transition from construction to opening. Once open, you will lead the day-to-day operations of this busy community and performance space, helping to ensure the Dunard Centre fulfils its ambitions to become a world-class venue that is welcoming and accessible to all.

The ideal candidate will have experience of working on a capital project, as well as operational experience of running a cultural venue, as this role will necessarily change and adapt as the capital project nears completion.

To find out more, including how to apply, please read the full job description on the Dunard Centre website.