Partnership jobs

Special Events Manager (Maternity Cover)

Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?

Brain Tumour Research is an exciting, innovative, and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.

After a successful 2025, we’re building on our momentum and looking ahead with ambition. As our work continues to expand, so does our impact. We are now looking for passionate people to join us on the next stage of our journey!

It is a fantastic time to be joining us and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Special Events Manager, to join our Income Generation and Development team.

• Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
• Are you able to create strong relationships with donors, sponsors, volunteers and team memeber? 
• Can you think outside the box and develop unique event concepts and fundraising ideas?
• Do you have 3-5 years experience in event planning, fundraising or a related field?

Have you answered Yes to these questions?

Does this sound like the opportunity to really take the next step in your career?

Excited to learn more about this position? Then please take a read through our recruitment pack below. 

If you have the skills and ambition that we are looking for we are excited to receive your application. We are really looking forward to welcoming a new member to our team!

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.

Closing Date: 11th September 2026 

We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

About the role

You’ll lead and coordinate our local campaigning work across London. Your work will help the charity improve the lives of people in local communities affected by Parkinson’s. You'll listen to the needs of our local communities and work with colleagues in our wider directorate to do focussed political campaigning work and advocacy.

Your work will help raise awareness and increase knowledge about Parkinson’s. Through your campaigns you’ll ensure that the voices of people with Parkinson’s, their families and carers are heard.

What you'll do

• Be a first point of contact for supporters and campaigners in the local area,who want to improve services in their local area.

• Provide expert advice and support to colleagues and campaigners on how best to challenge and influence decision makers.

• Build close working relationships with our field staff and our local networks.

• Recruit and manage a sustainable network of local campaign volunteers.

• Lead campaigns to ensure everyone with Parkinson’s has access to the multidisciplinary team so they can live well with Parkinson’s.

What you'll bring

• Experience of campaigning and an understanding of the basic tools and techniques used in campaigning.

• Experience of working with volunteers and services users including how best to support them to achieve their campaigning goals.

• Experience in organising events.

• Experience of delivering training to volunteers and staff.

• Ability to network and build supportive relationships with volunteers, MPs and health bodies.

Please apply by sending us your CV, together with a detailed cover letter which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description on our website.

Interviews for this role will be held on Friday 25 September, online.

Successful candidates will be invited to a second stage interview, held in person at our London Office.

Do you want to help lift some of the most vulnerable in our communities out of poverty? Do you want work with a small, compassionate, dynamic charity, and help change lives? If so, we would love to talk to you.

This is an exciting opportunity to join our Wandsworth Branch as a Debt Advice Case Manager, to help in our mission to ‘Restore Dignity and Renew Hope’ to those in our communities brought down by poverty and debt.

You will be expected to deliver high quality holistic and in-depth debt advice and money education on a case management basis and to support the provision of advice by volunteers.

About Crosslight

Crosslight works to lift people out of poverty and help them build a better future. We long for our communities to flourish and for no one to be left behind, and our vision for our staff and volunteers is more than just a job, it is an opportunity to make a difference. 

Crosslight was born out of the ministry of the local church and retains a strong Christian ethos which informs and underpins the values by which we operate. Our calling is to work in partnership with local churches and community organisations to serve anyone in need, irrespective of their race, gender, religion, sexuality or any other characteristics. Together with our partners, we strive to effect lasting change and increase the capacity of our clients to realise their full potential.

We are of our community and for our community – we are ‘all together’, and we would love for you to join us.

“Working for Crosslight has been life changing for me. I love the people that I work with and the supportive environment that has been created – everyone really looks out for each other. Crosslight really cares about their clients and treats everyone as an individual. It is hugely rewarding.” Sarah, staff member

About the role

This Debt Advice Case Manager role combines both technical and pastoral elements. It will involve building a client case, untangling sometimes complex situations, liaising with creditors, providing guidance for volunteers, and discerning and communicating the appropriate choices and strategies for the client. You will also need to lead client appointments and support clients through what at times can be emotionally difficult situations. Please read the Job Pack on our website for full details of the role and requirements.

Ideally, we are looking for someone with prior debt advice experience, and who has experience of working with vulnerable clients and supporting volunteers. However, we will also consider employing someone as a trainee Debt Advice Case Manager if they are able to demonstrate that they possess the skills, maturity, and determination to become proficient in this role.

• 3-5 days per week

• Being available onsite is an important aspect of this role two-thirds of your time spent in one of our Wandsworth locations or in our Head Office in Kensington. The exact split between remote/onsite working will be by agreement with the line manager and to meet the needs of the service which could change over time. This role is not suitable for remote working only.

• Salary range from £30k to £35k depending on experience, with the expectation that all desirable and essential attributes within the job description should be in evidence to achieve the top of this range (see job pack on our website)
• Competitive benefits including 27 days holiday (FTE), enhanced pension scheme, health cashback scheme, access to employee support programme incl. GP appointments

Visit our website for details of how to apply.

Mind in Brighton and Hove empowers and supports people who have experience of mental health issues in Brighton and Hove and West Sussex. Our Advocacy Services take action to help people say what they want, secure their rights, represent their interests, and obtain services they need.

We are seeking to appoint an Independent Mental Health Advocate (IMHA) in West Sussex. The role will be based at Langley Green Hospital in Crawley, with regular travel to other acute and forensic wards in West Sussex, such as Meadowfield, Priory and St Magnus. Occasional visits to Brighton head office for meetings and training.

This role involves providing Independent Mental Health Advocacy, working within the framework of the Mental Health Act 1983 to support people to understand their rights under the Act and participate in decisions about their care and treatment across the area of West Sussex. The post requires an understanding of advocacy, experience of managing a client case load, excellent communication skills and the ability to establish and maintain effective working relationships with a range of professionals, whilst retaining independence.

Hours: Part-time, 28 hours per week.

In return, we offer a range of benefits including full induction, nationally accredited advocacy qualification and 29 days’ leave (pro rata) per year excluding bank holidays, 3% pension contribution and access to a 24-hour Employee Assistance Programme.

All successful applicants are subject to Disclosure and Barring Service (DBS) clearance

Full job details and an application pack can be found on our website.

Closing date: 9am on Monday 14th September 2026.

Interviews will take place on Tuesday 22nd September 2026 in central Brighton.

Alternative interview dates may be possible if required.

We are committed to equal opportunities, and we value diversity in our workforce and aim to recruit a workforce that reflects the communities we serve. We encourage applications from everyone irrespective of age, disability (including experience of living with mental health issues), gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership and pregnancy and maternity.

Locations: Reading, Wokingham & West Berkshire

About the role

Working as part of a regional team, you’ll champion Parkinson’s UK in your local community by building and sustaining relationships with a diverse network of health and social care professionals, clinics, and community groups.

You’ll provide a personalised service that empowers people affected by Parkinson's, their families, and carers, to live fulfilling lives and become their own advocates in health and life wherever possible. You’ll manage a complex caseload of multiple clients simultaneously, expertly balancing needs-led support with immediate priorities like crisis intervention and end-to-end safeguarding in partnership with local services.

What you'll do

• Provide in-depth, person-centred information, guidance, and emotional and advocacy support to empower clients with health, social care, and welfare issues

• Assist clients to identify needs against benefit criteria, navigate complex processes, and provide practical support via a range of channels, including home visits and community settings

• Respond to enquiries through a range of channels and areas based on service need, managing an active client caseload while keeping accurate, up-to-date online client records in line with practice guidelines

• Recognise and respond to potential safeguarding situations using established procedures

• Answer client enquiries professionally using a jargon-free approach and within established timescales

What you'll bring

• Background and/or experience of providing health and social care information through a range of channels

• Well-developed communication skills including active listening and questioning

• Experience of supporting and empowering people with problem solving, navigating the health and social care system and participating in their own care

• Demonstrable digital competence, with experience of effective use of a range of tools including online case management systems or similar

• Live in the area specified by the role with the ability to travel and work flexibly without reliance on public transport

Please apply by sending us your CV and a detailed cover letter explaining how you meet the criteria in the "What you'll bring" section of the job description on our website.

Interviews for this role will be held online on 24 September 2026. Successful candidates will be invited to attend an in-person interview on 29 September 2026 in our London office.

Salary: £42,029
Contract: Permanent / Full-time
Location: London – Hybrid working
Closing date: 7^th September
Benefits: Generous employer pension contribution of up to 5%, 28 days annual leave (plus bank holidays) increasing with service, enhanced maternity leave

We are delighted to be looking for a Prospect Research Manager to join the amazing team at Pancreatic Cancer UK in this newly created role, a great opportunity to build and develop the prospect research function at Pancreatic Cancer UK and leave your mark. Working at the heart of the Philanthropy & Partnerships team, you'll establish systems, processes and best practice that will help drive sustainable income growth and strengthen engagement with high-value supporters for years to come.

You will also lead on prospect identification, due diligence and insight gathering, providing high-quality research and intelligence that informs fundraising strategy and supports engagement with high-value prospects. This will see you produce tailored briefings and reports for senior stakeholders, including the CEO and Director of Income & Engagement, while helping to establish best practice in prospect research across the organisation.

To be successful as the role of Prospect Research Manager you will need:

• Experience delivering prospect research within a fundraising or similar environment.
• Experience identifying, assessing and prioritising prospects to build and develop fundraising pipelines.
• Strong analytical skills, with the ability to translate research into actionable insight that supports decision-making.

If you would like to discuss this role with us please contact us and quote the reference 3006JP

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity on our website.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.

We’re looking for a compassionate and motivated Community Connector to join our GP Integrated Mental Health Service and Mental Health Integrated Community Service in Surrey Heath.

This is an exciting opportunity to work at the heart of local communities, supporting people with their mental health and wellbeing by helping them access the right support at the right time. Working alongside GPs, mental health practitioners, partner agencies and community organisations, you will provide timely assessments, brief psychosocial interventions and practical support that helps people build on their strengths, overcome barriers and connect with services, activities and networks that promote independence and recovery.

As part of Catalyst Support, you will be joining a Surrey charity committed to supporting wellness together through kindness, integrity and commitment. We are looking for someone who is confident working with people experiencing mental health challenges, able to build positive relationships with professionals and community partners, and passionate about making support more accessible, joined-up and person-centred.

Location: Surrey Heath
Salary: £30,280
Hours: 35 hours across Monday to Friday
Contract type: Permanent

Key responsibilities:

To work jointly with the Mental Health Practitioner in conducting assessments, including risk assessment, and to work with patients to support them in identifying their socially determined needs and goals, provide self-management tools and facilitate the development of personal support plans

• To provide a range of motivational and structured psychosocial interventions
• To promote independence through an enabling asset-based approach that draws on individuals’ strengths, preferences and ‘natural’ support networks
• To establish effective working relationships with a range of agencies to facilitate a ‘joined up’ approach to support plans
• To liaise with, develop and maintain good relations with GPs, practice managers and other health practitioners across mental health and physical health pathways and wider support networks
• To provide continuity throughout recovery; engaging the patient with key services such as Safe Havens, accessing CMHRS, and providing support for those engaged with and leaving CMHRS, and linking into local wellbeing services and activities
• To co-ordinate and support patients to access a range of community services such as wellbeing services, housing providers, family and carer support services, debt and employer advisors where appropriate
• To assist with community resource mapping exercises and maintain a database of community resources; map where there are gaps in provision across the PCN and wider geography and work with other VCS organisations to develop resources where most needed
• To promote and support (where necessary) advised follow up actions from physical health checks for people with serious mental illness
• To support patients to engage with local peer support workers and volunteering services
• To support and supervise any peer support workers linked to PCN
• To work with the service to identify opportunities to expand provision particularly in local communities where there is a lack of service provision identified
• To broker and establish new partnerships between public and voluntary sector agencies to enhance service delivery and access to services
• To develop and sustain professional relationships with service users, partner agencies and appropriate external agencies
• To complete locally agreed quality outcome measures, with patients and to undertake regular reviews
• You may be required to cover duties not listed within this job description.

About the organisation

Through Community, Specialist and Outreach services, we support recovery, mental health, and wellbeing—together, every step of the way.

 About you

Essential:

• A diploma or degree in an appropriate subject, e.g. counselling, psychology, social work, probation, mental health, or Health and Social Care Level 3; and/or a minimum of two years’ community experience in drug, alcohol or mental health work.
• Understanding and ability to work to confidentiality, consent, information sharing and safeguarding policies within an integrated service.
• Good communication and written skills, with a commitment to accurate and confidential record keeping.
• Ability to interact effectively with the client group, colleagues and other professionals while maintaining clear boundaries.
• Ability to break down stigma and barriers associated with working with the client group.
• Understanding of the issues and needs of the client group.
• Knowledge and understanding of community working and lone working, with the ability to maintain safety while working in the community.
• Ability to work to all policies, procedures and standards of the service and joint-working arrangements with key partners.
• Good understanding of personal limitations, with the ability to identify when to seek advice and support and deal with emotionally challenging issues objectively and professionally.
• Ability to manage challenging behaviour, anger and verbal aggression from patients.
• Proficient in Microsoft Word, Outlook and Excel.
• Ability to enter data onto a database as required by the service.
• Demonstrates Catalyst’s values of kindness, commitment and integrity.
• Ability to maintain equal opportunity standards at all times.
• Ability to be resilient when working with the client group, while demonstrating compassion and willingness to go the extra mile.
• Ability to maintain respect for the client group, peers and partners.
• Adaptable to change.
• Dynamic and self-motivated.
• Proactive, motivated and energetic.
• Ability to work calmly in a challenging environment.
• Capacity to innovate and work flexibly on own initiative as well as part of a team.
• Commitment to developing skills and knowledge through ongoing learning and development.
• Ability to work flexibly across operational hours.
• Ability to work to the policies, procedures and standards of the charity.

Desirable

• If holding a professional qualification, maintain up-to-date professional registration, e.g. BACP, HCPC, BPS or recognised equivalent.

Benefits

• 26 days annual leave plus bank holidays (increasing with service)
• Pension scheme and access to Simply Health (including optical, dental, counselling sessions)
• Birthday leave, employee discounts, and flexible working where possible
• Supportive probation, sick pay after probation, and wellbeing/EAP resources

Safeguarding & Checks

• This role is subject to a basic DBS check.
• A past history of drug/alcohol issues or criminality will not necessarily exclude you from this role; we encourage applications from people with lived experience where appropriate.
• All applicants must have a valid right to work in the UK

Catalyst Support is an equal opportunities employer. We celebrate difference and are committed to fairness, accessibility, and inclusion throughout recruitment and employment.

We welcome requests for reasonable adjustments at any stage of the process.

Please note that we may close this vacancy early if we receive a high volume of suitable applications.

Do you want to help lift some of the most vulnerable in our communities out of poverty? Do you want work with a small, compassionate, dynamic charity, and help change lives? If so, we would love to talk to you.

This is a crucial role to support our Advice Services team. They are the gatekeepers of our work, being the first point of contact for our clients, most of whom will be struggling and may be both emotionally and physically vulnerable. You may be the first person many of our clients will have spoken to about their issues and being able to put them at ease in a professional, yet warm and friendly manner is incredibly important. You will get to make the first impression of Crosslight and help build trust and engagement from the very start.

The role is varied but will involve handling new client enquiries in person and on the phone, understanding their situations, assessing their needs, booking and coordinating appointments, providing information, and acting as an advocate for the work we do.

About Crosslight

Crosslight works to lift people out of poverty and help them build a better future. We long for our communities to flourish and for no one to be left behind, and our vision for our staff and volunteers is more than just a job, it is an opportunity to make a difference. 

Crosslight was born out of the ministry of the local church and retains a strong Christian ethos which informs and underpins the values by which we operate. Our calling is to work in partnership with local churches and community organisations to serve anyone in need, irrespective of their race, gender, religion, sexuality or any other characteristics. Together with our partners, we strive to effect lasting change and increase the capacity of our clients to realise their full potential.

We are of our community and for our community – we are ‘all together’, and we would love for you to join us.

“Working for Crosslight has been life changing for me. I love the people that I work with and the supportive environment that has been created – everyone really looks out for each other. Crosslight really cares about their clients and treats everyone as an individual. It is hugely rewarding.” Sarah, staff member

About the role

• 3 days (24 hours) per week (flexible working encouraged, hours spread across several days per week preferred)
• Hybrid working across our Kensington main office and somehome working. The exact split between remote/onsite working will be by agreement with the line manager and to meet the needs of the service which could change over time.
• Salary range from £28k to £31k (FTE) depending on experience, with the expectation that all desirable and essential attributes within the job description should be in evidence to achieve the top of this range (see job pack on our website)
• Competitive benefits including 27 days holiday (FTE), enhanced pension scheme, health cashback scheme, access to employee support programme incl. GP appointments

Visit our website for details of how to apply.

Job Title: Recovery in Community Peer Support Worker
Accountable to: Head of Community
Reporting to: Recovery in Community Team Coordinator
Location: Hybrid including Inpatient psychiatric settings across Greater Manchester, community settings, home or office working (central Manchester), occasional travel outside of Greater Manchester
Salary: £14,945.40 pro rata (FTE £24,909)
Hours: 21 hours per week
Contract: Permanent

Role Context

Recovery in Community is a collaborative initiative delivered in partnership between Gaddum and Manchester Mind. The service supports people to leave inpatient mental health settings and return to their community with the support they need to recover and remain well.

As a team, we deliver psycho-social interventions, advocacy, housing and welfare rights advice, peer support to adults as well as tailored support to young people (those under the age of 25).All we do is underpinned by listening and ensuring people feel heard – because we know that when people are listened to, they recover. The team works with colleagues within the mental health, primary care, inpatient and community sectors.

Role Purpose

As a Peer Support Worker, you will have lived or living experience of receiving mental health care or treatment in hospital. Using your expertise gained through this experience, you will support peers in their mental health recovery who are ready to leave hospital or are already in the community. Receiving support from your colleagues, you’ll develop and manage your casework practice and hold a small case load. 

You will walk alongside people to set achievable goals to ensure they get the support that they need, ultimately feeling connected to their communities – the right services and support network.

This role will work with a small but intensive caseload (max 12 cases for a full-time peer support worker) to focus on: 

• Repatriate: when people are sent to an out of area placement (OAPs) advocate to get them back to Greater Manchester so they can recover in their community. 

• Discharge: Supporting people when they’re ready to be discharged from inpatient mental health services to get back to the community and recover. 

• Prevent re-admissions: Work with people, post-discharge, to ensure they continue to get the support they need to make informed choices, stay well and ultimately thrive.

Main Duties and Responsibilities 

• To provide bespoke support to people that are ready to be discharged from inpatient psychiatric care to return to the community, building (with support) packages of care so they have a positive and sustained recovery. 

• To work alongside people post-discharge, in their community setting (e.g. home or supported accommodation) to ensure they get what they need to stay well. 

• To effectively manage a small caseload (about 7 people), being flexible to people’s needs and short-term changes in schedule. 

• To work in a person-centred, trauma informed, empowering and culturally appropriate way that enables people to feel listened to and heard.

• To help people engage with services and make sustainable links with their communities. 

• To use and develop your knowledge of community care, policies, legislation and services to get people the support they need to recover and stay well. 

• Identify when cases need escalation or onward referral and keep your line manager aware of case developments. 

• Independently visit people in inpatient and community settings in Manchester and across Greater Manchester, adhering to lone working and risk management procedures. 

• Occasionally visit people out of the Greater Manchester area who need to return to their community in Manchester (all travel expenses will be paid and non-commute travel time will be part of your working day). 

• Build relationships with colleagues within services (e.g. inpatient staff, social care, CMHTs etc) to enable improved collaborative working 

• Take part in multi-disciplinary meetings, representing the views of people, and their aspirations on returning to community settings. 

• Support the ongoing service development, drawing on your role as an ‘Expert by Experience’ and using what you hear from the people you support to contribute to the development of the services by reviewing and contributing to improvements. 

All staff are expected to work within all Gaddum policies and procedures. This role is subject to a enhanced DBS check.

Salary: £45,000 - £50,000 per annum
Contract: Permanent, Full-time
Location: Hybrid, minimum 3 days/week in Paddington
Closing date: ASAP, applications reviewed on a rolling basis
Benefits: 27 days annual leave plus bank holidays, office closure between Christmas and New Year, Employee Assistance Programme, annual professional development budget

We are delighted to be working with a small but mighty children's charity to recruit a Head of Income Generation and Communications. This is a fantastic opportunity to join the organisation's senior leadership team and play a pivotal role in shaping its future growth and impact. 

Reporting directly to the CEO, this role will lead the development and delivery of an integrated income generation and communications strategy. You will oversee a diverse fundraising portfolio including community and challenge events, corporate partnerships, major donors and supporter engagement, while also driving the charity's marketing, communications and brand activity.

This role would suit an ambitious fundraising leader who enjoys working across multiple income streams, thrives in a collaborative environment and is excited by the opportunity to make a genuine difference.

To be successful as the Head of Income Generation and Communications you will need:

• Significant experience developing and delivering successful fundraising or income generation strategies
• A strong track record of achieving and exceeding income targets across multiple fundraising streams
• Strong team leadership experience , and evidence of building a culture of high performance and collaboration
• Excellent stakeholder engagement skills, with the ability to build relationships with supporters, partners and senior leaders
• Experience using CRM systems and fundraising data to drive performance and supporter engagement

If you would like to have an informal discussion, please get in touch and ask for Heather, quoting the reference 3091HB.

Ashby Jenkins Recruitment are a specialist charity recruitment agency. We use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, and you can read more about our commitment to diversity on our website.

We take a relationship-led approach to recruitment in the charity sector and partner with you throughout the recruitment process.

If enough applications are received, the charity reserves the right to close the application period earlier than advertised.

Warwickshire & Solihull Community and Voluntary Action

is recruiting

Solihull VCFSE Community Integrator

37 hours per week

£32,960 per annum

Fixed term contract for 24 months

Hybrid - CAVA office/Home, with ability to travel across Solihull

Help Shape Healthier, Stronger Communities in Solihull

Are you passionate about bringing people together, amplifying community voices, and creating real change at a neighbourhood level?

CAVA is looking for an enthusiastic and proactive VCFSE Community Integrator to play a pivotal role in connecting the Voluntary, Community, Faith and Social Enterprise (VCFSE) sector with local health and wellbeing initiatives across Solihull.

This is an exciting opportunity to influence how services are designed and delivered, ensuring communities are at the heart of decision-making. You'll work alongside local partners, residents, volunteers and stakeholders to strengthen community engagement, tackle inequalities and support healthier neighbourhoods.

As our Community Integrator, you'll be the vital link between communities, the VCFSE sector and local health partners. Working as part of Solihull's National Neighbourhood Health Implementation Programme, you'll help ensure local voices are heard and community-led solutions are embedded into neighbourhood health planning.

You'll lead engagement and co-production activities, build strong partnerships, and help identify and respond to local priorities including:

· Health inequalities

· Frailty and healthy ageing

· Long-term conditions

· End-of-life care

· Emerging neighbourhood priorities

Competitive salary and benefits package.

If you think you fit the brief for this exciting role, download the Application Pack from our website

No CVs please.

No agencies please

CAVA is an equal opportunities employer -

‘Putting Equality, Diversity and Inclusion into Practice’

WCAVA is a Registered Charity no. 1123402 and a Company Limited by Guarantee no. 06531268

Role Overview
The Talent Set are delighted to partner with Arthritis UK on a fantastic Content Officer role. The successful candidate will be responsible for developing and managing engaging content that supports the organisation’s objectives, ensuring clear messaging across multiple platforms.

Key Responsibilities

• Create, edit, and publish compelling content for digital and print channels, aligned with organisational goals.
• Develop content strategies that enhance audience engagement and support awareness campaigns.
• Manage content calendars and coordinate with relevant teams to meet deadlines.
• Analyse content performance and recommend improvements based on insights.
• Adhere to brand guidelines and maintain a consistent tone across all communications.
• Support the organisation in enhancing its digital presence through innovative content solutions.

Person Specification

• Proven experience in content creation, editing, and management across digital and offline formats.
• Experiance with Video and Imagary 
• Charity sector experiance 
• Excellent written communication skills with attention to clarity and accuracy.
• Ability to adapt content style for diverse audiences and platforms.
• Strong organisational skills and the ability to handle multiple projects simultaneously.
• Good understanding of digital analytics tools and content performance metrics.
• Collaborative approach with excellent teamwork and stakeholder engagement capabilities.
• Flexibility to work on-site according to organisational requirements.

What’s on Offer
Salary: £33,698

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Job description

This is an exciting time to join Spires and play an integral part in delivering our new Croydon Day Centre, which we are delivering in partnership with Croydon Voluntary Action (CVA) and CAYSH, with the support of MHCLG’s Ending Homelessness in Communities Fund.

About us: Spires is a grassroots South London charity working with people impacted by homelessness to lead lives of greater stability. Our support workers provide non-judgemental and tailored advice and guidance to adults who are currently facing homelessness or are at risk. We support people to secure housing that is sustainable, suitable for their needs, so they leave homelessness behind for good.

Part 1:  The Role

This role sits within our Housing and Homelessness (H&H) team. The post holder’s work will centre around three days a week at the Croydon Day Centre, with two days working in the community, which will include working from our refugee drop-in delivery in partnership with Croydon Refugee Day Centre (CRDC). The post holder will also work at our H&H services in Lambeth and Wandsworth on occasion, and colleagues from those services will also support the running of the Croydon Day Centre. The post holder will work from our Stockwell Office on Wednesdays. 

Part 2: Key duties and responsibilities

Service Delivery & Support

· Welcome and engage service users in a non-judgemental, compassionate manner.

· Provide basic needs support such clothing, and access to a safe space.

· Offer advice, advocacy and signposting on housing, health services and other support agencies.

· Conduct assessments of need and develop personalised support plans.

Case Management

· Maintain accurate, confidential records of interactions and support plans.

· Liaise with housing teams, healthcare providers, social services, and other partners to coordinate support.

· Monitor individuals’ progress and update plans as required.

Centre Operations

· Assist with daily tasks such as setting up service areas, distributing supplies, and managing donations.

· Ensure safeguarding procedures and organisational policies are always followed.

Crisis Support

· Identify signs of crisis, risk, or safeguarding concerns and respond appropriately.

· Support individuals experiencing emotional distress, mental health issues or substance misuse challenges.

General                                                                               

· Be proactive in reviewing and evaluating own performance, and in identifying and acting upon areas for improvement and development.

· Undertaking other duties compatible with the level and nature of the post and/or reasonably required by more senior members of staff, including session cover

· Attend and participate in staff and team meetings and other meetings as required

This job description covers the current range of duties and will be reviewed from time to time. It is Spires’ aim to reach agreement on changes, but if agreement is not possible, Spires reserves the right to change this job description.

Part 3: Person specification

Essential experience

· Working with vulnerable and socially excluded people, particularly people experiencing homelessness or insecure accommodation and associated culture – drugs, alcohol, violence, mental and physical ill-health.

· Managing a caseload, needs assessment, planned support, key working, goal setting and advocacy.

· Experience of challenging appropriately and maintaining clear and appropriate boundaries

· Networking and effectively liaising with specialist service providers or agencies to establish and/or improve access to services for clients   

Desirable experience

· Working with volunteers

· Working in the charity sector and/or a day centre environment

Essential knowledge

· Sound understanding of the issues faced by homeless or vulnerably housed people and the difficulties they experience in accessing services that are fully responsive to their needs

· Good understanding of safeguarding practices in a social care and/or day centre environment

· Good understanding of confidentiality and working with sensitive information

· Working knowledge of health and social care services

Desirable knowledge

· A relevant NVQ2/3 or equivalent qualification in a relevant field.

Essential skills and personal qualities

· Excellent written and spoken communication skills

· Information and relationship management skills

· Ability to effectively manage time, work under pressure and balance competing priorities to meet deadlines

· IT skills, including Microsoft Word, Excel, PowerPoint, Outlook and databases

· Non-judgemental with the ability to empathise

Part 4: Summary of terms and conditions of service

Location: The postholder will be an employee of The Spires Centre. This post is based at

Elmfield House 5 Stockwell Mews SW9 9GX. However, the post holder will be working across Spires’ drop-ins in Lambeth, Wandsworth and Croydon.

Probation: This post is subject to a 6-month probationary period.

Notice: This post is subject to a four-week notice period.

Annual leave: The annual leave entitlement is 35 days per year pro rata, made up of eight bank and public holidays and 27 days annual leave. The 27 days annual leave is normally split between 24 ‘bookable’ days and three closure days that fall between Christmas and the New Year.

Pension: The Spires Centre will contribute 5% of annual salary for those who qualify for our group pension plan.

Other benefits: The Spires Centre will provide life and income protection insurance for those who qualify for our group plans.

Expenses: The role may require travel. Out-of-pocket expenses will be paid when incurred in accordance with our expenses policy.

Safeguarding: The postholder will adhere to The Spires Centre’s safeguarding policy for vulnerable adults. This post is also subject to a Disclosure and Barring Service check.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Peer Support Worker to play a pivotal role in our Brent Cove Crisis Alternative service in Brent.

Sounds great, what will I be doing?

The main purpose of this role is to provide high-quality support and interventions to clients with mental health needs who require early intervention and prevention. The postholder will support clients throughout their time in the service, empowering them with the skills to cope independently, while working in line with organisational values, the ethos of recovery, and principles of co-production. Responsibilities include managing a caseload of clients, delivering group activities and programmes, and clearly communicating the aims, objectives, pathways, and service model to enable clients to fully participate in and co-produce their support. The role also involves helping service users engage effectively with community professionals, developing peer support networks and community-based approaches, monitoring the health, wellbeing, and safety of service users, and contributing to the core work of the service. Accurate and timely administration, referrals, assessments, and service reviews are required, alongside participation in supervision, appraisals, training, and team development activities. Flexibility, initiative, and a collaborative approach are essential to ensure effective service delivery and support for both clients and colleagues.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

The ideal candidate will have lived experience of mental health care pathways, including emergency department attendance, acute admissions, and community mental health services, alongside a solid understanding of the issues affecting individuals with a range of mental health conditions. They will be able to communicate effectively and provide support with dignity and respect, forming and sustaining trusting relationships with service users, carers, peer support workers, and professionals. Strong listening and verbal communication skills are essential to engage appropriately with service users in crisis, colleagues, and external agencies, both in person and over the phone. Knowledge of recovery tools, local mental health and wellbeing support, and the ability to assess needs, risks, and aspirations to provide appropriate signposting are required. The candidate will demonstrate strong prioritisation, time management, and the ability to work dynamically under pressure. Proficiency in IT, including MS Word, Outlook, and internet functions, as well as good literacy and numeracy skills to produce clear written correspondence, is expected. They will have a sound understanding of safeguarding issues and the ability to address them appropriately, work effectively both independently and as part of a team, and support the induction of new peer staff and volunteers. Strong communication, partnership building, and interpersonal skills are essential.

This roles requires you to work between the hours of 2pm - 10pm , including weekends and bank holidays

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.