Partnerships jobs

Grants and Information Officer

Professionals Aid Guild

At the Professionals Aid Guild, we are a non-profession-specific charity dedicated to improving lives and relieving poverty among professionals and graduates across the UK. We support individuals facing challenges such as redundancy, illness, disability, family breakdown, and financial hardship in retirement.

This is an exciting period of growth and development for the charity, offering the successful candidate a real opportunity to contribute to meaningful work and drive positive change.

Each year, we support hundreds of individuals through direct grants covering essential living costs, further and children’s education, household items, furniture, and critical repairs. These grants often have a life-changing impact. Alongside this, we collaborate with a wide network of organisations and professional bodies to provide more holistic and sustainable support.

Could you be part of our small, dedicated team making a big difference?

About the Role

As Grants and Information Officer, you will play a central role in delivering our services. You will manage grant applications from initial assessment through to decision and award, contribute to committee processes, and support the wider operations of the charity.

Key Details

• Reporting to: CEO
• Hours: Part-time (21 hours per week)
• Working pattern: Flexible and hybrid working available (minimum one day per week in the office, typically Thursday)
• Salary: £28,000 – £31,500 FTE

Benefits

• 25 days annual leave (pro rata), plus bank holidays and Christmas closure
• Additional annual leave after three years’ service (up to 5 extra days)
• Employee Assistance Programme
• Flexible and hybrid working options
• Training and equipment provided

Key Responsibilities

Casework

• Manage applications from initial assessment through to committee review
• Liaise with beneficiaries and maintain accurate, confidential records
• Prepare agendas and take minutes for committee meetings
• Signpost applicants to other appropriate sources of support

Finance

• Administer grants within agreed limits
• Arrange payments to beneficiaries and service providers
• Support audit processes

Grants Management System

• Maintain and update the grants database (Benefactor)
• Produce reports and review system content as required

Administration & Resources

• Update and maintain internal resources, including application forms, guidance, and standard communications
• Support website content updates
• Maintain standard operating procedures
• Provide general office administration support

Additional Duties

• Attend and support the AGM and other organisational meetings
• Represent the charity externally when required
• Support the CEO with fundraising strategy and policy development
• Undertake other duties as required in a small team environment

About You

You will be:

• Educated to degree level
• Proficient in Microsoft Office
• Experienced in working with databases and updating websites
• Familiar with fundraising applications and/or the charity sector (ideally benevolent funds or welfare services)
• Knowledgeable about the UK statutory benefits system
• Familiar with accounting software such as Xero or Dext (desirable)
• Highly organised, with the ability to prioritise a varied workload
• Adaptable and comfortable working in a small team
• An excellent communicator, both written and verbal
• A collaborative team player with strong interpersonal skills
• Confident in problem-solving and decision-making
• Sympathetic to the charity’s mission and values

How to Apply

Please submit your CV along with a supporting statement outlining how you meet the requirements for the role.

�� Closing date: 26 May 2026
Applications will be reviewed on a rolling basis, and the vacancy may close early.

�� Interview date: Monday 15 June 2026
Please ensure availability on this date.

Forensic Mental Health Recovery Worker

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Forensic Mental Health Recovery Worker 

Location: Lewisham. This service does not have step free access

Salary: £27,000

Shift Pattern: 37.5 hours per week on a rota basis Monday to Sunday working including bank holidays and alternative weekends. Shifts can vary between 08:00 - 16:00 and 13:30 - 21:30. You may be required to work outside these hours as per service and resident requirements. 

About the Role

We're hiring a Forensic Mental Health Recovery Worker to join our team based in Lewisham. New Hope is a 24 hour supported accommodation service for adult males with diagnosis of mental health and convictions. As a Forensic Mental Health Recovery Worker you will identify individual resident needs, and provide person centred, tailored support to residents to help them overcome their personal challenges and achieve their goals. We support our residents in developing coping strategies and building supportive relationships, with a commitment to professionalism, teamwork, and customer service. 

You will support with tenancy matters proactively, providing responsive support and fostering a positive environment where residents feel secure and valued. You will do this through a combination of producing tailored support plans, activities, and partnership working. You will support us continue to work in a trauma informed way, and create a psychologically informed environment, which supports us in creating a safe, respectful, and responsive environment which puts our people and communities at the forefront. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

Key Responsibilities Include:

• Build and maintain positive therapeutic relationships with residents, offering both practical assistance and emotional support.
• Equip residents with the necessary skills, experiences, networks, and training to help them transition into semi‑independent or independent living.
• Provide support with personal needs as required by residents.
• Take part in, and encourage residents to engage in, the delivery and development of projects, initiatives, training opportunities, and volunteering activities.
• Manage a caseload of residents, contributing to the creation and review of support plans, risk assessments, and progress reviews.
• Identify residents’ interests, needs, and preferred activities through assessments, observations, and conversations.
• Recognise early indicators of declining mental health and implement suitable interventions to prevent crisis situations.
• Promote financial and economic wellbeing while supporting residents in reintegrating into the community.
• Complete safeguarding referrals and other relevant referrals when required.
• Additional duties may include, but are not limited to: keeping environments clean and organised, disposing of waste, reporting maintenance issues, ordering supplies, and undertaking other general tasks as needed.

About You

This role is ideal for someone who enjoys building effective relationships, and approaches challenges with compassion and a non-judgmental attitude, and is motivated by finding practical solutions to support residents in achieving their goals. We’re looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people’s lives and a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships.

What are looking for:

• Experience of working with people of complex backgrounds, particularly within mental health
• Knowledge of risk management and risk assessment
• Knowledge of license conditions and public protection
• Knowledge of tenancy management, able to share knowledge with others in the team and residents
• Understanding of the housing and social needs of people with multiple and complex needs
• The ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs.
• Excellent interpersonal skills, both written and oral. Ability to form and build effective relationships and rapport with others
• Ability to influence and negotiate positive outcomes with others; Proactive in making decisions
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

About the role

We’re looking for a highly motivated Legacy Stewardship Manager to play a crucial role in growing and protecting our future income by delivering outstanding experiences for our legacy supporters. 

The Royal Marsden Cancer Charity raises funds to save the lives of people with cancer, everywhere. We ensure our nurses, doctors and research teams can provide the very best care and develop life-saving treatments, which are used across the UK and around the world.  

We are a very ambitious organisation which has gone through transformational growth over the past five years. 

The opportunity 

This is a fantastic time to join our ambitious Legacy team as we seek to develop and grow our successful programme.

As Legacy Stewardship Manager, you’ll lead the development and delivery of a best‑in‑class stewardship programme, combining personalised one‑to‑one relationships with high‑quality multi‑channel communications. Your work will deepen engagement, build long-term loyalty, and help inspire future gifts that will help support breakthroughs in cancer research for generations to come. 

What you’ll do 

• Develop and deliver a high-quality, multichannel Gifts in Wills stewardship programme 

• Build meaningful, long-lasting relationships with legacy supporters through personalised stewardship 

• Work in collaboration with colleagues in the Philanthropy team to realise opportunities for raising awareness of gifts in Wills with our major donors 

• Build close relationships with other fundraising teams to identify and reach new supporters, to engage and inspire with the impact of gifts in Wills, providing appropriate messaging.   

• Support the delivery of bespoke events and recognition opportunities for pledgers and legators 

About you 

You’ll be an experienced, confident relationship manager with a strong background in charity fundraising—ideally in legacies or supporter stewardship. You’ll bring: 

• Proven success delivering stewardship programmes and one‑to‑one supporter relationships 

• Excellent written and verbal communication skills, with a talent for warm, compelling copy

• Strong organisational skills and the ability to manage multiple priorities with care and attention 

• Sensitivity, empathy and confidence when communicating with supporters, including bereaved donors 

Why join us? 

We’re a values-driven charity committed to saving lives by funding world-leading research, treatment, and care at The Royal Marsden. You’ll be part of a collaborative, ambitious, and supportive team, with plenty of opportunities for learning and development. 

What we offer 

• 27 days annual leave + bank holidays

• Generous pension scheme with up to 6% employer contribution 

• Flexible working options 

• Life insurance, employee assistance programme, and more 

• Bright, modern offices in Chelsea and Sutton with subsidised canteens 

Inclusion matters 

We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life. 

If this sounds like the opportunity for you, we’d love to hear from you. 

Position: Communications and Engagement Officer

Location: Barnsley, South Yorkshire

Hours: 22.5 hours per week, 1 day working from home allowance

Salary: £24,454 FTE (£14,870 actual); 5% pension contribution, 33 days of annual leave entitlement (inclusive of bank holidays) pro rata

Contract type: Permanent

Reportable to: Communications and Engagement Manager

Direct reports: No direct reports

Benefits:

• 5% pension contribution
• 33 days of annual leave per year (pro rata) which increases with length of service
• Enhanced sick leave entitlement with length of service
• Enhanced maternity pay
• Individual training budgets
• Discounts on local Barnsley Gyms
• Free parking in the town centre

Job Purpose

At an exciting time of growth and strategic development, Barnsley CVS is looking for a creative and motivated Communications and Engagement Officer to help tell our story and strengthen connections across the borough.

In this entry-level role, you will support how we communicate, connect and engage with local communities, members, stakeholders and the wider VCSE sector. You’ll help bring our work to life – creating accessible, engaging content and supporting campaigns that showcase the impact of local organisations and the difference they make every day.

Working as part of a small, supportive team, you will contribute to delivering communications that inform, inspire and involve. From digital content creation and social media to events and community engagement, you’ll play a hands-on role in helping people understand, access and take part in opportunities across Barnsley.

You will also help ensure that we are quick and effective at responding to the voices of local people and organisations. Your role will be key to supporting Barnsley CVS’s mission to build a strong, connected and thriving VCSE sector that has a positive impact on communities.

This is an ideal opportunity for someone starting their career in communications and engagement, who is passionate about communities, keen to develop their skills, and motivated to make a meaningful difference.

To be successful in this role, you will be someone who already has some experience and knowledge of communications and digital media but also has a genuine interest and passion for the VCSE/Charity sector in Barnsley and is motivated to highlight the work of the sector across our Borough.  Paid working experience is not essential if you can demonstrate an appetite and a commitment to charitable causes and creative communications.

Please note that the salary advertised does not include London Weighting, however, this will apply if the post holder is London based.

As Fundraising Lead- South, you will lead Philanthropy and Corporate fundraising across your region, developing relationships with high‑net‑worth individuals, senior business leaders and corporate partners. 

You will manage Centre Fundraising Managers, and support them on planning and prioritisation, work with Fundraising Boards as appropriate, and share best practice across Maggie’s. You will also help develop new fundraising opportunities. 

This role requires a confident and collaborative leader who can coach teams, manage multiple stakeholders, work independently across a large region, representing Maggie’s with clarity and credibility.

There are four fundraising leads covering Scotland, North and North Wales, Midlands and South Wales and South. This role will work closely with the following centres: Barts, Royal Marsden, West London, Royal Free, Cambridge and Southampton (Kent, Poole, Bristol – not yet open).

Please note that first stage interviews will be held on Tuesday 9th June through Microsoft Teams. Second stage interviews will be held in person. Date and location TBC.

The Role

The Programmes Manager (Education) leads DTL’s schools work, owning the relationships, logistics, and outcomes that sit at the heart of our education offer. This is a delivery role with real breadth: you will manage a national programme of training events, lead on school recruitment and retention, and ensure the programme generates the evidence base that sustains its long-term funding.

You will be the main point of contact for subscribing schools, working closely with the CEO and Head of Partnerships. You will represent DTL’s schools work to funders and external partners, and contribute to the strategic development of the programme over time.

While the Digital Ambassador Programme is currently grant funded for three years, DTL’s intention is for the programme to become financially self-sustaining through school subscriptions, and this role is central to achieving that. As the programme grows, so will the scope of this post and the team to support it.

This is an office based role (flexible working considered) from our Brighton office which will involve some travel.

The Digital Ambassador Programme

The Digital Ambassador Programme is DTL’s flagship schools initiative. It trains staff and student Digital Ambassadors in schools across the UK, equipping them to lead on digital safety from within - and to escalate harmful content directly via DTL’s trusted flagger network.

This model creates both a faculty lead to manage complex reports from young people and also a student lead who will be able to provide peer-to-peer support to their fellow students, ensuring that students who may not wish to report directly to the faculty will still have a reporting mechanism. 

Key Responsibilities

Programme delivery

• Manage all delivery phases from set up through to annual review, in line with the agreed delivery plan.

• Coordinate the logistics of 6 regional hub training events per year, including venue sourcing, school invitations, materials production, and on-the-day facilitation.

• Oversee the production of printed resources and ensure all school-facing materials meet DTL brand standards.

• Manage the year-round ambassador network: quarterly online meetings, monthly email digests, and peer-to-peer community activity.

School recruitment and retention

• Lead school recruitment and retention

• Manage all school relationships as point of contact from initial contact through to annual renewal.

Monitoring, evaluation and reporting

• Implement the M&E framework in partnership with DTL’s external consultant

Internal coordination

• Manage the project timeline and risk register, keeping the team informed and escalating risks promptly.

• Coordinate with the Youth Engagement Coordinator, who leads youth-facing content and ambassador engagement.

Person Specification

Essential

• Demonstrable experience in project or programme management, ideally in the charity or education sector.

• Strong project management skills, particularly working to a timeline

• Experience working with schools, local authorities, or youth-facing organisations.

• Confident communicator - written and verbal - able to build and sustain relationships with school staff, funders, and partners.

• Comfortable working in a small, fast-paced charity environment where flexibility and initiative are essential.

Reporting to: The Head of Operations.

Working closely with The Head of Partnerships and the CEO.

Salary: £30,912 (with pay increases every two years)
Hours: 37.5 per week (Hybrid working)
Contract: Permanent
Location: Cheadle, Stockport office + home working + occasional travel across Greater Manchester

As one of the UK's best employers, we’re looking for a creative and technically skilled Production Assistant to join our in-house Communications team.

If you’re confident using Adobe Premiere Pro and Creative Cloud, love capturing authentic moments, and want your work to help share powerful stories across communities—we’d love to hear from you.

This is a hands-on role where no two days are the same. You’ll be out in services, at events, and working with staff, volunteers, and the people we support—turning real experiences into engaging video, photography, and digital content that brings our work to life.

What you’ll be doing:

You’ll play a key role in producing and editing content that showcases the heart of our organisation, including:

• Capturing video, audio, and photography across services and events.
• Interviewing people and helping them share their stories authentically.
• Editing high-quality content using Adobe Premiere Pro and Creative Cloud.
• Creating social media-ready content, graphics, and simple motion animations.
• Supporting the production process from planning through to final edit.
• Maintaining and managing production equipment.
• Attending events such as festivals, awards ceremonies, school activities, exhibitions, and more.
• Supporting social media activity, including scheduling and engagement.
• Keeping files and content libraries organised and accessible.

What we're looking for:

Essential

• GCSEs (or equivalent), including Maths and English.
• Experience using Adobe Premiere Pro and Adobe Creative Cloud.
• Ability to shoot and edit video and audio content confidently.
• Experience creating digital content for social media or online platforms.
• Strong organisation skills and ability to manage multiple deadlines.
• Good communication skills and confidence working with a range of people.
• Experience using Canva, CapCut or similar tools.

Desirable

• Experience in a communications or content team.
• Experience working in the charity sector or in roles involving engagement with diverse communities.
• Relevant media/production qualification (or willingness to work towards one).

 Why join us?

• Annual Leave 27 day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years.
• Generous pension scheme and death in service benefit , up to 7% company pension contributions initially rising with length of service and up to 6 x basic salary death in service benefit.
• Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
• Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
• Eligibility to apply for Blue Light card.
• Proud to be a real living wage employer.
• Refer a friend scheme, be rewarded for recommending a friend to work with us.
• Comprehensive training and development opportunities, including apprenticeship qualifications.
• Long service awards including cash gifts and extra holiday.
• Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session  in person or online.
• Access to our Employee Assistance Programme for you and adults at your home.
• Inclusive networks: Disability & Neurodiversity, Race Equality, Proud Together (LGBTQ+), Together for Men, Women Together.

This is a hybrid role, with at least one day a week in our Cheadle (Stockport) office, plus time spent across services and events across Greater Manchester. Some weeks may be busier depending on filming schedules and events.

Due to the locations and scheduling of events, the ability to travel independently between sites is preferred.

Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: To champion the rights, needs and ambitions of the people we support - they are at the heart of everything we do. We stand by them and we work together for change.

Interviews are scheduled to take place week commencing 1 June 2026.

We welcome applications from individuals who have the right to work in the UK. Currently, we are not providing sponsorship for overseas staff. 

Applications are very welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socio-economic background. We are committed to making reasonable adjustments for disabled people. We positively encourage applications from those with lived experience. 

If there is any part of your lived experience you want to keep confidential in some way please talk to the Recruitment or HR shared service teams and we will do what we can do to support you.

The Together Trust is committed to safeguarding and promoting the welfare of the people we support and expects all our staff and volunteers to share this commitment. 

Safeguarding checks will be undertaken for the successful candidate in line with our safer recruitment policy, including a DBS check (at no cost to yourself).

Who we are, what we do

Father Hudson’s Caritas (FHC) is a social and community care charity working across the Catholic Archdiocese of Birmingham.  For over 124 years we have responded to need, helping people to lead fulfilled lives through our range of services and partnerships. Our work is rooted in a Catholic ethos and we welcome and support people of all faiths and none.  As an organisation we have continued to adapt our services to the changing needs of those who are most vulnerable; it is an exciting time to join our organisation as we deliver our new 3-year strategy.

The Role

As our Head of Finance, you will be a key member of FHC’s Senior Management Team, providing strategic and operational leadership across finance and the wider resources portfolio (Finance, IT, Estates and Facilities). Working closely with the CEO and Trustees, you will ensure strong financial planning, robust controls, clear reporting and regulatory compliance. 

As part of this senior role you will line manage the Finance, IT and Facilities Manager.  We’re looking for a values-led leader who will model FHC’s organisational values, including compassion, respect, collaboration and excellence. 

What we are looking for

You will be CCAB qualified and bring senior-level financial leadership experience with the ability to operate confidently in a complex, mission-driven social care environment.  We’re particularly keen to hear from candidates who can combine strong technical skills, a thirst for digital transformation and effective use of resources, alongside collaborative, person-centred leadership.

Location

The role is based at our modern, purpose-built Head Office in Coleshill – St George’s House, Gerards Way, Coleshill, B46 3FG.

Closing Date: Monday 1st June 2026

Interview Date: Thursday 11th June 2026

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.

We work towards this by:

• Addressing poverty and injustice through advice and support and influencing systemic change.

• Shifting power to people and communities affected by injustice and inequality.

• Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.

This means:

• Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.

• Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.

• Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.

What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.

Department background

The Advice Services directorate at Toynbee Hall is central to our commitment to address and alleviate poverty in London and beyond. Specialising in debt, welfare benefits, legal support, and generalist advice, our directorate has proven instrumental in significantly enhancing the financial wellbeing of those we serve. Last year alone, our efforts helped individuals and families to be over £23 million better off, showcasing the direct impact of our work.

tional model combines direct service provision with a collaborative approach. We directly employ a number of advisors who deliver expert, impartial advice. Simultaneously, we lead a coalition of 15 partner charities—including local Citizens Advice Bureaus and law centres—where additional advisors are employed. This structure allows us to amplify our reach and effectiveness, ensuring that a comprehensive network of support is available to those in need.

By integrating direct support with strategic partnerships, the Advice Services directorate not only tackles immediate financial and legal challenges but also contributes to the broader goal of systemic change, enhancing economic security and community resilience across one of the most challenged demographics in the nation.

How we work

Our values are Inclusive, Courageous and Empowering and we expect everyone who works with us to work in a way that aligns with these values and to do their utmost to deliver our strategic objectives according to their role.

Job purpose

As a Customer Care Representative, you’ll be the first friendly face (or voice) people meet when they reach out for help with challenges like debt, housing, benefits, employment or consumer issues. You’ll play a key role in helping each person feel listened to, supported, and confident about their next steps.

You’ll handle a mix of face-to-face, phone, and digital enquiries, working with empathy, patience, and clear communication. With full training provided, you’ll gain the skills to manage sensitive conversations, complete initial assessments, book appointments, and connect people to the right support services quickly and smoothly.

Scope of role

· Provide friendly, professional, and high-quality customer service as the first point of contact for people seeking advice.

· Manage a range of enquiries via phone, email, web chat, WhatsApp, and in-person at our Triage Hub

· Conduct initial assessments and book appointments with our advice specialists.

· Maintain accurate and confidential client information using our CRM system, always following GDPR and data protection requirements.

· Identify when to signpost or refer people to other organisations to ensure they receive the right support.

· Handle feedback or complaints with empathy, professionalism, and a focus on finding solutions.

· Approach sensitive or challenging conversations calmly, using good communication and de-escalation skills.

· Apply safeguarding principles in everyday work - training and guidance will be provided.

· Collaborate with colleagues and project partners to improve how people access and experience our service.

· Contribute to team meetings, training sessions, and occasional events at our East London hub and other venues as required.

Key working relationships

· Internal: CCR Managers, frontline advisors, Communications and Marketing colleagues, Project Leads, Data and Insights teams, and wider Toynbee Hall staff.

· External: Advisors and Clients

What Success Looks Like in Your First Year

• You’ll complete your CMA Level 3 qualification and gain confidence in supporting people with financial and wellbeing issues.
• You’ll build strong communication and assessment skills, managing a variety of enquiries confidently.
• You’ll contribute ideas that help improve our service and client experience.
• You’ll be part of a team that trusts and supports one another and learns together.

Person Specification

The successful candidate will demonstrate:

Essential

· Experience in providing customer service in person, over the phone or online

· Clear and confident communicator with good spoken and written English

· Strong active listening and questioning skills

· Able to build trust with people from diverse backgrounds

· Calm and empathetic approach when supporting people in distress or dealing with sensitive or challenging situations

· Good emotional resilience and self-awareness, including recognising when to seek support

· Strong organisational skills, with the ability to manage time, prioritise tasks and maintain attention to detail in a busy environment

· Strong attention to detail

· Ability to manage time in a busy service environment.

· Collaborative, solutions focused approach.

· Confident using Apple MacBook, including Microsoft Office 365, Microsoft Teams, and CRM systems

· Understanding of safeguarding principles and a willingness to apply these confidently after training

Desirable

· Knowledge of community services in a London context.

· Experience working or volunteering in advice, support, housing, debt, benefits, or other community-facing services

Leeds Mind promotes positive mental health and wellbeing and provides help and support to anyone who needs it in and around Leeds.  We have faith and optimism in our clients and so the services we deliver are built around their needs. We support the people of Leeds to discover their own resources to ‘recover’ from periods of poor mental health, and to live life independently with their mental health condition. 

Our values of Being Open, Supportive, Brave, Connected, and Resourceful are pivotal to the work we do.

Belonging at Leeds Mind

Leeds Mind is committed to creating an inclusive environment – equity, diversity and inclusion are at the heart of everything that we do.

We are committed to ensuring that our colleagues, volunteers and people who access our services feel a sense of belonging at Leeds Mind that gives them the confidence to share their unique perspectives and experience.

By creating an inclusive environment that fosters belonging, we aspire to attract colleagues and volunteers who offer diversity of experience and thought. We believe this will ultimately improve the service we provide as well as the employee and volunteer experience.

To find out more about how we are developing this you can visit our website.

Our Service

Employment is a key part of mental health recovery. Our employment services are delivered in line with the SEQF (Supported Employment Quality Framework) model, supporting people with mental health challenges to retain paid employment in line with their aspirations. SEQF is delivered in close partnership with community groups, employers, commissioners and the wider system.

Due to receiving new funding we are excited to expand our WorkPlace Leeds service to develop our existing support in the community.

The Role

We are recruiting a Supported Employment Team Leader to provide strong, visible leadership to our employment support teams.

You will have operational responsibility for the quality, fidelity, performance and development of a team of Employment Specialists delivering IPS‑aligned supported employment. The role combines people management, quality assurance, partnership working with community groups, commissioners and system partners, and service improvement to ensure individuals with mental health needs, neurodiversity and learning disabilities are supported to find, start and sustain paid employment.

This is a leadership role, not a caseload‑holding post, and is ideal for someone motivated by developing people, embedding best practice and improving outcomes at service level.

Essential Skills and Experience:

·  Experience providing operational leadership and supervising staff within employment, supported employment or mental health services

·  A strong understanding of IPS, SEQF and recovery‑focused employment approaches, with the ability to embed quality and fidelity in day‑to‑day practice

·  Experience supporting people with mental health needs, neurodiversity and/or learning disabilities

·  Confidence using quality frameworks, performance data and evaluation to drive improvement and accountability

·  Proven ability to contribute to service planning, resource management and performance‑led delivery

·  A values‑led, inclusive and trauma‑informed leadership style, living our core values every day

·  A genuine belief in people’s strengths, potential and right to work

Successful candidates will be required to undertake a right to work in the UK check as well as an enhanced DBS check. 

At Leeds Mind, we've made significant progress in Equity, Diversity, Inclusion, and Belonging in recent years, resulting in a genuinely diverse team. We are committed to maintaining strong representation in our workforce and always encourage applications from LGBTQIA+, culturally diverse, neurodivergent, and disabled individuals.   

We are looking for an experienced CIPD qualified HR professional who can provide expert people advice to staff and managers ensuring policy and practice reflects our values.  In return, we can offer you an enriching personal experience of making a real difference to children and their families.

The British Paediatric Neurology Association (BPNA) is seeking to appoint an International Education Manager to join our team in central London, with the post requiring some international travel.

The BPNA is the professional organisation for doctors in the UK who specialise in the care of children with neurological disorders.  Building on our success to date, we are working jointly with the International League Against Epilepsy to facilitate the roll-out of an educational course for healthcare workers in countries around the world.  Paediatric Epilepsy Training (PET) was developed by the BPNA and has been running in the UK since 2005, and internationally since 2012, with over 22,000 attendees around the world to date.  PET has been successfully launched in 14 countries including Brazil, Ghana, Kenya, India, New Zealand and South Africa. Since 2012, there have been more than 9,000 attendees at courses outside the UK. 

The purpose of PET is to raise standards of care for children with epilepsy.  A UK faculty team delivers a 3-day launch programme in-country to faculty teams recruited locally, who commit to delivering a minimum of one course per year for 5-years.  The purpose of a launch event is to train the local team to deliver courses without reliance on UK faculty members. Roll-out is achieved through a healthcare partnership with the national paediatric or epilepsy organisation. 

The purpose of the International Education Manager is to project-manage ‘launches’ and provide additional support to further develop International Education at the BPNA.  You will work closely with colleagues and volunteers both in the UK and internationally to plan, problem-solve and to monitor progress against objectives.  You will be expected to develop strong project plans and budgets and to ensure that all projects are delivered on time and within budget. The role will involve travel to launch sites in order to run the launches and train local administrators.  You will support the ongoing development of the international PET Programme, including managing the travel of 18 international Country Leads to the UK in March 2027. You will also provide continual excellent stewardship to international faculty both established and new. We are looking for an experienced international development professional, who also has events and project-management experience. You will need to be flexible, organised, have meticulous attention to detail, be able to work to tight deadlines and be comfortable working in a global team with colleagues across different time zones. 

We care about what we do.  Diplomatic skills and the ability to build good relationships are very important.
 

JOB PURPOSE

The purpose of the International Education Manager is to successfully deliver international PET launches and rollouts and support the on-going delivery and development of the international PET programme. This role will:

· Project manage upcoming PET launches for the Caribbean and El Salvador/ Honduras.

· Travel to launch sites to manage launch events and to train local administrators to run PET courses.

· Manage project budgets and collate data for project reporting.

· Support the Director of Education to deliver the launch application process, monitoring incoming applications and queries.

· Support the overall delivery and development of the international PET programme.

· Maintain the quality and standards of PET, supporting others to do the same.
 

CORE DUTIES

1. Project manage PET launches ensuring that all activities are delivered on time and within budget.

2. Keep up to date with FCDO, news and local advice, produce travel risk assessments, and advise Director of Education and Executive Director on highlighted risks.

3. Work with Country Leads to set budgets for launches, manage expenditure and reconcile finances post-launch.

4. Work alongside the Director of Education, Education Content Co-Ordinator and International Programmes Assistant to support the delivery of the PET123 Update. Manage the travel of international attendees.

5. Develop relationships and Memoranda of Understanding with launch partners.

6. Carry out due diligence on new partners.

7. Working alongside colleagues across the Education department, ensure all course resources are consistent and maintain the quality standards for PET. Furthermore, support international partners to ensure easy access to the resources they need to run courses, including facilitating the translation of materials.

8. Contribute to quarterly Trustees’ reports on international short course activity and to the BPNA’s annual report.

9. Assist the Director of Education with launch information and data for fundraising proposals and reports as required.

10.  Support BPNA’s annual conference as required.

11.  Assist with other tasks as requested by the Director of Education, Executive Director or Trustees.

LEVEL OF SUPERVISION

Supervision of others

No direct supervision of others but will matrix-manage the International Programme Assistant on any tasks that require their support.

Supervision and support from your line manager and trustees

Your line manager will be the Director of Education.  Your priorities and targets are set according to the BPNA Operational Plan and the International Education Strategy and monitored by your line manager. 

COMMUNICATION

You will be in contact with both internal and external stakeholders at a variety of levels, including some for whom English will not be their first language. You should be able to adapt your communication style to the audience, ensuring the clear and comprehensive communication of logistical details.

FINANCIAL AND RESOURCE MANAGEMENT

· Ordering responsibility within defined BPNA procedures.

· Setting budgets for PET launches and ensuring expenditure is in line.

· Provide Expense reports to funders as required.  
 

TO APPLY

Apply via CharityJobs with your C.V and cover letter
Closing date: 29 May 2026 at 21.00

Interviews are intended to be held at our London office for Wednesday 10 June 2026 (please keep available) and we will inform successful interview candidates by 4 June 2026. Please do clearly inform us if for some reason you can’t make that date in person in your application.

Aimed start date of this role will be as soon as possible.

References will only be taken once your explicit permission has been given and after a conditional offer of employment has been made.

Looking to use your fundraising expertise to make a real global impact? This is your opportunity to join a world-leading international organisation driving change where it matters most. As a Development Manager, you’ll play a pivotal role in shaping fundraising strategy, securing critical funding, and managing donor relationships across a global network.

Key Responsibilities

• Develop high-quality grant proposals, donor reports, and communications
• Oversee grant compliance, budgeting, and financial reporting processes
• Support fundraising strategy, forecasting, and pipeline development
• Conduct donor research and provide strategic insights to internal stakeholders
• Coordinate cross-team collaboration to deliver effective fundraising outcomes

Essential Skills & Experience
• Minimum 3 years’ experience in fundraising, donor relations, or development
• Proven track record securing funding from foundations and government donors
• Strong proposal writing, reporting, and storytelling skills
• Experience building donor pipelines and developing new partnerships
• Financial literacy, including budgeting and grant reporting

My client can offer flexible working arrangements, with 1-2 days a week in the office.

Applications for this role are now under review, and the deadline could well be brought forward if the suitable candidate is found. Therefore, do not delay in submitting your application!

This varied role requires a proactive self-starter who can work effectively at pace with internal teams and independently with our partners. Responsibilities include project management of selected campaigns, e-newsletter delivery, managing the design of internal reports, supporting the social media strategy and managing inbound media enquiries as well as ad hoc support for other members of the marketing team.

Overview of Role

This role will sit within the Marketing team, reporting to the Head of Campaigns, and will work collaboratively with all other departments. Core responsibilities of the role will be:

Campaign Delivery

Working with the Head of Campaigns and Director of Marketing, be responsible for selected marketing campaigns to parents, including overall project management, cross-departmental briefings, development of messaging/creative approach, creation of comms plan, management of budget and delivery of all elements

· Manage PR activity to support key campaigns including media bookings and briefing spokespeople

· Develop and create social media content as required for campaigns and on an ad hoc basis

· Monitor KPIs during campaigns and deliver robust post campaign analysis.

Partner Relationship Management

To own Internet Matters’ relationship with selected partners including regular meetings, status updates and reporting, with the ability to engage at a senior level

· To project manage delivery of defined scopes of work across the organisation

· Working with the Head of Campaigns and Partner Relations, be responsible for the planning and delivery of co-branded marketing campaigns

· To understand each partner’s areas of interest and identify opportunities for additional activation opportunities

Press Office

· To manage incoming requests from media outlets, selecting suitable opportunities, identifying/briefing spokespeople, and recording/evaluating coverage

· Creating monthly reporting on coverage achieved, using Onclusive tracking platform

Other responsibilities

· Offer support across the wider Marketing Team as required to ensure we deliver on our priorities

· Curation of parent-facing newsletters including copywriting and newsletter build using DotDigital

· Management of regular communications to Partners including newsletters and content briefings

· Managing production of Internet Matters reports including briefing, image selection, fit with brand guidelines, accuracy of content and proof reading

Salary circa £40,000 DOE.