Policy research jobs
Using Anonymous Recruitment
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You hold a critical and integral role for the growth and development of the DEC’s website and digital marketing, taking an audience and insight led approach to innovation and supporter engagement. The role builds on various workstreams, projects and innovation processes that have been developed in recent years.
You will be digitally astute with expertise in paid media and digital product development, and a confident communicator, who project manages with ease and leads and engages with diverse internal & external stakeholders to develop an effective, responsive and agile approach to fundraising and supporter engagement in the digital environment. You must have demonstrable knowledge of UX principles and tools, a working knowledge of Drupal (or equivalent CMS), HTML and CSS, and excellent knowledge of digital analytics, particularly Google Analytics and social platform analytics.
Key Responsibilities for this role, include:
Website Management: Act as Product Owner, oversee roadmap, UX testing, security, hosting, and SEO.
Digital Fundraising: Manage paid search, social media, programmatic advertising, and evergreen campaigns; optimise performance and ROI.
Innovation & Strategy: Develop new digital tools, lead AI strategy group, drive product development from ideation to MVP, and foster a culture of innovation.
Stakeholder Engagement: Collaborate across teams, manage external agencies, and lead digital collaboration with member charities.
Financial & Risk Management: Oversee £100k+ budgets, ensure compliance, report on performance, and mitigate digital risks.
Digital & Innovation Strategy and ensure adherence to legal and ethical standards, maintaining best practices in equality and accessibility. Design and deliver programmes that build awareness and capability around inclusive behaviours.
Data & trends: Monitor, analyse, and report on D&I metrics to measure progress and inform future actions. Stay ahead of trends, lead new initiatives, and represent the organisation in external forums to promote our commitment to inclusion.
If you are are able to confidently pick up and adapt to new technologiues and systems, can communicate digital technology to non-rechbnical audiences and have outstanding planning, organisaitonal, project and time management abilities & skills, then we would love to hear from you.
How to apply
If you have the skills and passion for this role, please apply by 9am, Monday 09th February 2026.
We are unable to support applications for our vacancies if you do not have the right to work in the UK
The DEC is an equal opportunities employer and provides opportunities to learn and grow in an inclusive, supportive, and productive environment. We encourage applications from anyone who can meet the criteria, regardless of gender, race, age, disability, sexuality, or religion.
The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By applying, the job applicant confirms their understanding of, and consent, to these recruitment procedures.
The client requests no contact from agencies or media sales.
Annual Salary: £24,479
Working Hours: 35 hrs pw (Full-time)
Contract: 1 year fixed term
Based: Wythenshawe
We have recently secured a funding from Rank Foundation through their Time To Shine Leadership Programme and is looking for a suitable candidate for the role.
About the Programme: The Rank Foundation’s Time to Shine Leadership Programme (T2S) has been running for almost 15 years. Each year, Rank offers a grant to organisations to fund a full-time, paid Time to Shine candidate (known as a T2S Leader) to develop their leadership potential, skills and talent within a charity or social enterprise. For more info, please click on the link: Time to Shine – The Rank Foundation
What to expect: This is a 12 month programme where you will be a leading role in driving the Stepping Stones Fundraising Campaign forward whilst gaining valuable work experience and developing professional competency. You will also be part of the Time To Shine Programme peer support group of up to 10 other Leaders from other charities, guided and supported through the year by an experienced facilitator. You will be required to participate in Rank-led programme activities in a residential conferences throughout the year, which will include travel away from home and overnight stays (all expenses will be paid). These activities are a mandatory part of the programme.
About the Role: This role will be responsible for delivering impactful content that inspires and engages funders, corporate partners, and community supporters, building a strong and connected community to generate momentum for the campaign. The postholder will also inform, enhance, and implement our communications plan, offering strategic recommendations to continually enhance its effectiveness. Please see Job Description for more details and requirements.
Please note CVs will not be considered as part of your application for this position. Application and Demographic forms must be returned either via email or by post to Manchester Young Lives.
Please ensure you complete the final section of the application from, giving information as to how you meet the person specification. if you have any question on how to fill the application or question, please email us.
This post is exempt from the Rehabilitation of Offenders Act 1974.
The closing date for completed application forms is 9am Monday the 2nd of February 2026.
Shape the Future of a World-Renowned Institution.
Director of Development
Employer: King’s College, Cambridge
Salary: Starting salary in the region of £90,000 – £100,000 with scope to go beyond for a leading professional with outstanding experience and track record.
Location: Cambridge, UK
King’s College, Cambridge is embarking on the next chapter of its long and influential history and is seeking a Director of Development who can imagine, articulate and drive a bold philanthropic vision for the College.
For more than five centuries, King’s has been a place where ideas, discovery and creativity flourish. Its Chapel stands as one of Europe’s great architectural achievements; its Choir is recognised globally; its students and scholars have shaped culture, science and society. The College is now looking for a development leader who can help secure the resources that will enable it to thrive for generations to come.
Joining King’s at a moment of real momentum, you will build on the achievements of the recent £100 million campaign and design the next strategic phase of fundraising. This will include championing initiatives that broaden access, strengthen support for students, enhance academic excellence, and protect the unique historic fabric of the College.
You will have substantial experience in securing major gifts, a confident and motivating leadership style, and experience of cultivating deep, lasting relationships. A key member of the leadership team, you will work closely with a vibrant global community of alumni and build new partnerships with individuals and organisations who share King’s commitment to excellence, inclusivity, innovation and positive societal impact.
King’s is a place that encourages independent thought, creativity and meaningful contribution to society. Among our alumni are Nobel laureates, world-changing scholars, and trailblazers. Central to our mission is ensuring that exceptional students, whatever their background, can flourish.
As Director of Development, you will be elected to a Fellowship of the College, joining a vibrant, diverse and dynamic community. This position offers more than professional advancement - it represents a rare opportunity to make a lasting contribution to an institution whose commitment to education and innovation has shaped the world for over five centuries.
Closing date: Midnight on Sunday 1 February.
First round interviews are expected to be held the week of 23 February with second round interviews the week of 2 March 2026.
Interested?
Please familiarise yourself with the attached Candidate Pack.
To apply, please submit a CV and covering letter.
King’s College, Cambridge is partnering with Constellate Global Talent on this search. No agencies please.
Download the candidate pack and send your tailored CV and cover letter no later than Midnight on Sunday, 1 February.
Are you a creative communicator ready to use your skills for a meaningful cause? At St Catherine’s Hospice, we’re looking for a Marketing and PR Officer to enhance our marketing efforts, grow our reach, and drive income—so we can continue delivering vital services to those who need us most.
This is an exciting opportunity to be at the heart of a supporter-centric, data-driven approach that raises awareness, engages our community, and shares the powerful stories behind our work. If you’re passionate about delivering communications that inspire action, we want to hear from you.
About the Role
As Marketing and PR Officer, you will:
· Lead PR Efforts: Build relationships with media outlets, develop engaging stories, secure impactful coverage, and manage press releases to elevate our profile.
· Enhance Internal Communications: Ensure staff and volunteers feel informed and inspired through engaging internal updates and on-brand messaging.
· Deliver Marketing Campaigns: Support the implementation and delivery of multi-channel campaigns that build brand awareness, promote our services, and support fundraising goals.
· Use Data for Growth: Analyse campaign performance and apply insights to refine strategies, ensuring continuous improvement and greater reach.
What We’re Looking For
· Experience: Proven success in PR and marketing, including campaign delivery and writing for varied audiences.
· Creativity and Clarity: A talented storyteller with a strong eye for detail and the ability to create content that resonates.
· Organisational Skills: Ability to manage competing demands, meet deadlines, and juggle multiple projects effectively.
· Emotional Intelligence: Sensitivity to the needs of patients and families, with resilience to navigate challenging situations.
· Technical Skills: Proficiency with digital platforms, content management systems, and marketing tools.
Why Join Us?
At St Catherine’s Hospice, your work will directly contribute to providing compassionate care to those who need it most. You’ll join a supportive, purpose-driven team with opportunities to grow professionally while making a tangible impact on our community.
What We Offer
· Competitive salary
· 36 days annual leave (inclusive of bank holidays) and an additional day off on your birthday or nearest working day
· Access to an employee assistance programme with a wealth of wellbeing resources
· Competitive pension scheme
· Life insurance
· Hybrid working opportunities
· On-site free parking
· A chance to use your skills for a cause that makes a difference every day
· Opportunity to work on meaningful, high-impact projects
· A supportive environment that values innovation and creativity
Apply Today Ready to make a real difference? Submit a CV and covering letter by 9th February 2026 at 5pm.
Interviews will take place on 25th February 2026
The client requests no contact from agencies or media sales.
For over 100 years, we have been the central fundraiser and grant maker for maritime welfare. As a truly independent charity, we always put seafarer welfare first.
We’re looking for someone who genuinely cares about people, someone who lights up at the idea of looking after supporters and understands just how important thoughtful donor care is to meaningful fundraising. If you’re enthusiastic, detail‑driven, and love building relationships, you’ll feel right at home with us.
As our Fundraising Officer, you’ll play a vital role in keeping our fundraising engine running smoothly. This isn’t a marketing job, this is real, hands‑on fundraising. You’ll be the person who ensures our donors feel valued, seen, and appreciated. You’ll work across multiple income streams, supporting everything from donation processing to stewardship journeys, helping us maintain the high standards our supporters deserve.
You’ll be joining a small, ambitious, and incredibly committed Development team. A team that truly believes in the work we do and the people we do it for. You’ll need to be comfortable talking to supporters, nurturing relationships, managing details accurately, and getting stuck in wherever needed. If you have a natural warmth, a positive mindset, and pride in doing things well, you’ll thrive here.
Most importantly, you’ll be part of a charity with a unique role in the maritime world, one with a long history, a strong reputation, and a real, measurable impact on the lives of seafarers. This is a brilliant opportunity to grow, learn, and take meaningful steps forward in your fundraising career, surrounded by people who are just as dedicated and driven as you are.
If you’re ready to bring your passion, energy, and commitment to a role where every interaction matters, we’d love to hear from you.
You'll be joining a diverse, friendly, committed team of about 20 staff. We work on a hybrid basis, with a minimum of 3 days per week in the office. There are regular organisation-wide staff meetings at the office to ensure opportunities for people to get to know each other face-to-face, plus smaller departmental team meetings, and cross-organisational working groups.
Our mission is to tackle the disadvantages of seafaring life by leading collaboration, funding and advocacy to improve seafarers’ lives.
The client requests no contact from agencies or media sales.
Remote (UK-based) | Full-time | £106,918 + benefits
Oak is a fully remote, mission-driven organisation offering high levels of flexibility, autonomy, and purpose. We’re a national not-for-profit organisation working in partnership with teachers to create high-quality, sequenced curriculum and lesson resources for pupils across all subjects and age groups.
Our culture has been independently recognised through:
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Flexa verified (93% overall score, including 95% for working hours and 97% for role modelling)
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Escape the City's Top 1% Employers – based on anonymous colleague reviews of culture, development, and impact
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Investors in People Gold - through external accreditation and colleague feedback
About the Role
Oak is entering a critical new phase. Over the next three years, we will support the implementation of a revised digital national curriculum, deepen adoption of our curriculum resources across schools, and play a leading role in shaping the safe and ethical use of AI in education.
We are now seeking a Director of Product to lead this work.
This is a senior leadership role responsible for setting and delivering Oak’s product strategy across curriculum, platform, data, research, design and AI quality and safety. You will ensure our products deliver real impact for teachers and pupils, are grounded in evidence and pedagogy, and exemplify what a modern, digital public service can be.
We welcome applications from candidates with senior leadership experience in education, technology, digital or related fields, including those who have not previously held a formal “product” title.
If this sounds exciting and is something you could thrive on, we want to hear from you.
What You’ll Be Doing
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Develop and manage a high-performing Product department, leveraging internal and/or external relationships.
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Manage the Product department budget (minimum of 6-figures).
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Accountable for the department's delivery against division and organisation-wide KPIs.
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Maintain specialist expertise in digital product and strategy development, and be the authority across Oak and, more widely, across the sector.
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Lead Oak’s product strategy and roadmap, ensuring alignment with organisational strategy, user research and evidence.
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Ensure our products meet high standards for user experience, pedagogy, evidence and AI safety, supported by robust evaluation and insight.
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Build strong relationships across education, government and technology to ensure Oak’s products solve real-world needs ethically, safely and cost-effectively.
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Member of the Senior Leadership Team.
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Lead the strategy, planning and model the culture of the organisation.
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Work in cross-functional and product oriented squads with colleagues from across the organisation, as required.
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Deputise for the CEO and take on other general responsibilities as required.
What We’re Looking For
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3+ years holding responsibility for product/strategy development across a department/organisation.
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Experience of being part of a senior or wider leadership team.
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Experience of recruiting, developing and managing a high performing department.
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Experience of managing a 6-figure budget and ensuring value for money.
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Extensive experience using qualitative and quantitative data to guide decisions and measure impact.
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Proven success leading strategy implementation grounded in user needs, research and evidence.
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Proven ability to articulate complex or technical concepts to senior stakeholders.
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Good understanding of education policy and the UK education system (desirable)
You will be comfortable working at pace, with a range of digital systems (including proprietary ones as required) and you will continuously look at ways that the team can keep getting better. You will be excellent at working as part of a remote team, building relationships and managing your time effectively.
Our Benefits
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25 days annual leave, plus one extra day for each year of service (up to 28)
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Additional Oak closure days over Christmas/New Year
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11% employer pension contribution (with no minimum employee contribution)
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A 36-hour working week, with half-days on Fridays or every other Friday off
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Fully remote working — we’ll support your home set-up and offer coworking options if preferred
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Twice-yearly in-person offsites to collaborate, connect, and have fun
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A culture that genuinely supports flexibility, autonomy, and trust
Inclusion and Belonging
We believe diverse teams build better products. We warmly welcome applicants from all backgrounds, particularly those who are underrepresented in the tech and education sectors.
We use the Applied recruitment platform to help reduce bias in our hiring process.
Key Info
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Location: Remote, but you must be based in the UK with the legal right to work here
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Sponsorship: Unfortunately, we’re unable to offer visa sponsorship at this time
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Closing date: 23:59 on Wednesday, 4 February 2026. We’ll be reviewing applications as they come in, and may close the role early
If this sounds like the kind of role and team where you could do your life’s best work, we’d love to hear from you.
Next Steps
We aim to run a fair, inclusive process that helps people show what they can really do.
Stage 1: Apply (via Applied)
You’ll apply through the Applied platform. Your application will be scored anonymously against the published criteria and reviewed by multiple assessors.
Stage 2: Short practical exercise (video)
If you progress, we’ll send you a short brief and a few suggested technologies you could use. You’ll then have time to go away, create a simple prototype or generate an insight in response to the brief, and record a short video walking us through what you have produced and why.
This exercise is designed to be accessible to both technical and non-technical candidates, so please don’t be put off by it. We are not assessing production quality or technical polish. We see it as an opportunity for you to show us how you approach problems, test ideas, and think differently.
Videos will be scored by a group of assessors using clear criteria.
Stage 3: Interview
A shortlist of candidates will be invited to a competency-based interview, assessed against the criteria set out in the job description.
We’ll share full details, timelines and support as you progress. We’re happy to make reasonable adjustments at any stage.
Use of AI in applications
You can use AI to help draft your answers, but remember, we are looking for your experiences and insights, not generic or AI-generated responses.
We score for specific, real examples and your own judgement. If your answers read like AI output or could describe anyone’s experience, they will score poorly.
We are receiving excellent responses to our job advertisements. This may lead us to close the role early, so if you are considering applying, then please get your application in early to avoid missing out.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are Recruiting for Development Officers in Greater Manchester, Merseyside and Lancashire.
Join Inclusive North to deliver The Phoenix Way programme and help drive meaningful, community-led change. As a Development Officer, you’ll play a vital role in growing partnerships, strengthening funding opportunities, and amplifying the voices of marginalised communities.
This is an exciting opportunity to work within a collaborative organisation where innovation and impact sit at the heart of everything we do. You’ll support partnership development, coordinate projects, and contribute to capacity-building activities that ensure the long-term sustainability and growth of TPW’s mission. Working closely with a passionate team and diverse stakeholders, you’ll help shape initiatives that create lasting social impact and strengthen local funding ecosystems.
If you’re motivated by purpose, thrive in collaborative environments, and want your work to make a real difference, this role offers the chance to grow, lead, and contribute to meaningful change.
We are recruiting for:
X1 FTE Development Officer in Lancashire (Inclusive North)
X2 FTE Development Officers in Greater Manchester. (GMECN)
X1 FTE Development Officer for Merseyside & Cheshire (One Knowsley)
The aplication window is open unti 2nd February, but we hold the option to close the window earlier depending on the number of applicants.
What We Offer:
Salary of £32,115
Pension: 5% Contribution
How to Apply?
Please send your CV, along with a covering letter, no more than 2 sides of A4 (Font Size: 12) OR:
A CV or a short video (no longer than 5 minutes long) answering the following question:
What excites you most about this role, and how is it directly connected to your skills and experience? (Consider the requirements of the specification, as found below.
Our mission is to empower racially minoritised communities by championing racial equity through research, policy, innovation, and collaboration.
The client requests no contact from agencies or media sales.
We are a not-for-profit organisation committed to increasing the diversity and numbers of young people entering engineering and technology to meet the future workforce needs, as well as promoting roles that help us work towards net zero and drive environmental sustainability.
Are you an experienced marcomms professional with a passion for building relationships and increasing audience engagement? We’re looking for the right person to join us to drive our schools-facing campaigns, working across the marketing communications mix.
Working with a range of stakeholders, you’ll manage the development, planning and execution of a range of strategic campaigns and communication. You’ll create compelling content that promotes our activities across multiple channels, tracking and reporting on performance and engagement.
About EngineeringUK
Our purpose is to drive change so more young people choose engineering and technology careers.
Our vision is that the UK has the workforce needed for engineering and technology to thrive, to improve sustainability and to achieve net zero.
Our mission is to enable more young people from all backgrounds to be informed, inspired and progress into engineering and technology.
In the UK, we don’t have enough engineers and demand is going up. So, we need more young people to realise there could be a future for them in engineering and technology. To really thrive, we need a stronger, more diverse and representative workforce and for that we have to do things differently to make engineering more appealing.
We are a not-for-profit working with hundreds of organisations across business, education, professional institutions and the third sector so we can all grow the future talent pool together. We drive that collective effort through research and evidence, leadership, activities for schools and advocacy, with a focus on long-term sustainability.
We guided by a series of values that we apply to all our activity:
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We are inclusive and care about diversity. We understand that we have different needs and create opportunities for everyone's voice to be heard
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We are collaborative. We listen, share and work in partnership to achieve our vision
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We are curious and keen to learn. We challenge ourselves and others to innovate and experiment
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We are insightful. We evaluate what we do and draw on research to make decisions and to improve our collective understanding
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We are driven by a strong sense of purpose. We are determined to make an impact and achieve our goals
About the role
The Marketing Communications Manager is responsible for the strategic delivery of strong marcomms campaigns and content creation that help meet programme targets, raise the profile of our work and drive increased targeted engagement with our programmes and services.
Your main focus will be on programmes to engage our schools audiences, including teachers, careers leaders and young people. You will also drive engagement with organisations that run STEM outreach activities to help make all schools outreach more impactful.
In your role you will manage recruitment campaigns and marcomms for EUK Education (our schools-facing brand) and associated programmes such as Big Bang. You will also manage social channels, web editing and some design elements, as well as supporting on wider marketing communications to our corporate audiences.
The role is London based at our office at 10 Lower Thames Street, London EC3R 6EN and will involve frequent / may involve some travel in the UK (amend as required).We believe that hybrid working has many benefits and are pleased to offer flexible working with a minimum of 2 days (or 40%) a week in the office and the option for a flexible start and end to the working day in our vibrant central London office overlooking the Thames. Further details on our flexible working practices can be discussed at interview or you can reach out to a member of our HR team.
Further details of the role can be found in the job description and person specification.
Person specification
Essential skills / competencies
- Proven experience of developing, planning and executing effective marcomms campaigns, including monitoring, analytics and reporting against targets
- Experience of schools/teacher-focused marketing communications
- Strong understanding and experience of digital communication methods, including CMS, social, e-marketing platforms, Google Analytics, SEO
- Experience of creating digital marketing content and managing design and production processes
- Ability to think creatively and innovatively whilst working under pressure
- Strong attention to detail, ensuring high quality outputs are delivery on deadline and to budget
- Excellent relationship management skills and experience of successfully managing external agencies
- Ability to work independently and flexibly in a rapidly changing environment
- Excellent communication skills, both written and oral
- Commitment to our mission and values, you will be able to engage with our values and work in a way that supports our commitment to equity, diversity and inclusion
Desirable skills / competencies
- Experience of AEO/GEO and AI for marketing communications
- Strong analytical skills, turning data into insights
- Video editing skills
Education / level of experience
- A professional marketing or communications qualification is desirable but not essential for this role
- This role would suit candidates with several years of solid marketing communications experience, ideally including some experience at manager level
EngineeringUK is committed to being an inclusive workplace, where everyone feels they belong.This is supported by the dedicated work we are doing to ensure our policies and practices are inclusive and that our staff are trained to be able to fulfil this commitment.
We value the benefits of a diverse workforce and encourage applications from people of all backgrounds and experiences.Our recruitment process is designed to be as accessible and inclusive as possible and to ensure people are individually assessed regardless of their backgrounds or characteristics. We are an equal opportunities employer and are open to flexible working, including job share.
Applying for this role
Applications
If you would like to request to submit your application in an alternative format to support accessibility, please let us know.
The deadline for applications is 5:00pm on Sunday 1 February 2026.
Interviews
Applications will be assessed against the requirements for the post as set out in the Role Profile and Person Specification.
We are a Disability Confident committed employer. We guarantee an interview to any disabled people who meet the minimum requirements of the role. Additionally, if there are any reasonable adjustments we can make to make this process easier for you then we are happy to do so. Just complete the relevant sections of the online application form.
We aim to notify candidates who have been shortlisted within 2 weeks. If you have not heard from us by this time, please assume that you have not been successful.
First interviews will be held mid to late February
What can we offer you?
- Competitive salary
- 28 days paid annual leave (plus bank holidays), in addition we normally close for the Christmas week
- Competitive pension (10% employer contribution)
- Annual bonus opportunity
- Flexible working
- A vibrant office with terrace overlooking the Thames embankment and Tower Bridge
- Employee Assistance Programme
- Life Insurance (4 x salary)
- Cycle to Work Scheme
- Long term illness/incapacity insurance cover (permanent health insurance or PHI)
- Annual private health check for all employees over 40 once they have completed their probationary period and to employees over 35 after 3 years’ service
- Discounted gym membership
- Yearly flu vaccination
ROLE PROFILE: Grants Wellbeing Worker
This is a fixed-term position until October 2026, with the possibility of
extension to March 2029, subject to continued funding.
Responsible to: Carers Accreditation & Grants Manager
Key Internal Stakeholders: Carers Hub Team Leads & Managers
Vale Unpaid Carers Hub
Training team
Finance team
Wider hub teams
External Stakeholders: Commissioners
Unpaid carers
Schools
Partner organisations
Responsible for: Volunteers
Location: Hybrid: Home and community based
Salary: £24,285.69 (pay review in April pending)
Hours of work: Full time: 37.5 hours per week
Monday – Friday, flexible between 8am – 7pm
Key Purpose / WHY?
To co-ordinate and develop TuVida’s grant programmes including.
• Carers Support fund – Financial Wellbeing Service Cardiff & Vale of Glamorgan
• Short Breaks Scheme – Bridgend
• Carers Trust Grants
delivering targeted financial education, support, and direct grants for unpaid carers in financial hardship or in need
of a short break. The service aims to address both immediate financial need and support long-term financial
resilience for carers.
Key Responsibilities / WHAT?
Service Delivery
• Act as the main point of contact for all financial wellbeing and grants-related enquiries.
• Conduct research to provide up-to-date information and practical guidance to help unpaid carers maximise
their income.
• Deliver benefits checks using Money Helper tools and support carers in navigating the welfare system.
• Provide tailored financial guidance, signposting to appropriate services, and assisting carers with benefits
and grant applications.
• Plan, prepare, and chair regular grant panel meetings, ensuring a fair and transparent process.
• Communicate grant decisions to carers and arrange timely award payments.
• Actively identify, engage, and support unpaid carers, including those from seldom heard or marginalised
communities.
• Support carers in articulating their financial goals and refer them to relevant services such as the Vale
Unpaid Carers Hub, Cardiff Independent Living Service or Bridgend Carers Wellbeing Service.
Monitoring and Administration
• Maintain accurate and timely records on TuVida’s CRM system, supporting monitoring and reporting
requirements.
• Oversee the grant budget in collaboration with the finance team, ensuring monthly reconciliation and robust
tracking of expenditure.
• Contribute to contractual reporting and outcomes tracking.
Awareness and Engagement
• Promote the service across social media, online platforms, and through outreach work, with a focus on
increasing access and income maximisation for unpaid carers.
• Represent the service at events such as Young Carers Action Day, Carers Rights Day, and Carers Week,
promoting carer awareness and increasing engagement.
Service Development
• Engage with stakeholders, carers, and community partners to review and shape the development of the
service.
• Actively contribute to team meetings, supervisions, and service reviews, sharing insight to improve
outcomes for carers.
• Operate within TuVida’s policies, including safeguarding, health and safety, equality, and diversity.
Culture
• Role model behaviour with volunteers and wider staff team consistent with the values of the organisation.
• Champion the rights and wellbeing of carers and those they support.
General
• To be committed to safeguarding and promoting the rights and welfare of carers and the people they care
for.
• To comply with the Code of Practice and Code of Conduct for employee.
• To contribute to the organisation’s public profile and influence / foster good relations with statutory and
voluntary bodies.
We are an organisation led by our culture and values. Our expectation is that all employees will adhere to
behaviours that demonstrate these values in everything they do and all decisions they make. No matter what role
an employee holds in the organisation, we expect them to operate with compassion for our customers and for each
other; to fiercely protect and promote the brand and the reputation of the organisation; and to work in a spirit of
openness and trust…always challenging practice or behaviour that compromises the reputation or values in any way.
Vision Values
A society where every
person who is ill or
disabled and every
carer can live well and
enjoy life
Pioneering – we will continuously try new approaches and ideas, challenging the
status quo.
Uncompromising – we will do what we say we are going to do and when we are going
to do it.
Compassionate – we are committed to enabling people to have choice over their care
and support.
Person Specification
Essential Desirable
Qualifications • A good standard of general
education, with a commitment to
continual professional
development
Experience • Experience of partnership working
with multiple organisations which may
include education, local authority,
health boards and the third sector.
• Experience of social care issues and
knowledge relating to Adults and
Children’s Services provision,
including the private and third sector.
• An understanding of the needs of
carers (young and adult carers),
people with a disability, dementia,
mental health, substance misuse and
people experiencing illness.
• Experience of working with
professionals, including private and
third sector.
• Previous experience of working with
unpaid carers and their families
• Previous experience of working with
Information Advice and Guidance
services
Skills & abilities • Excellent verbal and written
communications skills.
• Ability to manage and work within a
limited budget.
• Must be able to meet deadlines
effectively.
• Ability to gather and collect data and
information, prepare reports.
• Able to demonstrate the ability to
think innovatively and to not accept
the status quo.
• Able to demonstrate an ability to
assimilate and understand
information to provide the correct
advice and information quickly and
accurately.
• Excellent recording skills including
the use of ICT within the workplace
(i.e., Microsoft Office, Outlook)
• Good working knowledge of
Microsoft Excel
• Excellent networking skills.
• Previous experience of using CRM
e.g., Charitylog or upshot etc.
• Research skills.
• Ability to communicate in Welsh.
Personal qualities • Self-aware and able to articulate your
own values, strengths and limitations
can identify own emotions and
prejudices and how these affect
decisions and behaviour.
• Reliable and consistent.
• Able to acknowledge mistakes and
use them as learning opportunities.
• Able to manage stress and pressure
and how this may impact on others
around them.
• Ongoing personal and / or
professional development.
Knowledge • A knowledge of and a commitment to
equal opportunities.
• Knowledge and understanding of
relevant legislation for health and
social care.
Other • Willing to be flexible with their hours
of work and willing to work outside of
normal office hours when required,
including occasional weekend work
when the service needs require.
• Commitment to the values of TuVida.
• Current driving licence and access to
a vehicle for work purposes
Caribbean Programme Manager
Reference: DEC20259290
Location: Flexible in the Caribbean
Contract: Permanent
Hours: Full-time, 37.5 hours per week
Salary: £44,315.00 - £47,312.00 Per Annum
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave
Introduction
We are looking for an exceptional fundraising Programme Manager to join and lead our Caribbean UK Overseas Territories (UKOTs) team. Based in the region the Caribbean UKOTs Programme Manager will work closely with regional management teams and our excellent external partners to develop and oversee a pipeline of high impact conservation projects across the Caribbean UKOTs.
What's the role about?
In a time of constrained funding the primary responsibilities for this role include a significant focus on helping to identify and develop fundraising opportunities, supporting our various partners to build their own organisational fundraising capacity, and working to secure financing to deliver against a range of national and regional environmental priorities.
The Programme Manager will in addition lead and oversee several Caribbean-based RSPB project managers to ensure successful delivery of projects within the region and ensure that these contribute to impactful outcomes for species and habitats and delivery of the Strategic Outcomes of both the RSPB and our partners.
Essential skills, knowledge and experience:
- Knowledge of Caribbean conservation issues, species and habitats.
- Innovation and adaptation in fundraising practices and approaches.
- Knowledge of project / programme management principles and their application.
- Programmatic working and project development as a member of multi-disciplinary project teams.
- Demonstrate experience and ability to engage, persuade, influence and work with a wide range of organisations, prospective donors/funders, and stakeholder groups, both internally and externally.
- Proven experience of delivering structured training, mentorship and capacity development within teams and across partner and peer organisations.
- Ability to work collaboratively with external and internal teams to identify and manage the development of donor relationships and funding proposals.
- Excellent written and verbal communication skills, including representation of data and income trends, and ability to present, influence and represent RSPB and partner priorities to a wide variety of audiences.
- Excellent problem-solving skills and an ability to find creative solutions to complex issues.
- An understanding and sensitivity to the diverse cultural perspectives and identities held in the Caribbean.
- Logical, methodical, and analytical approach to working with proven time management and organizational skills and a good eye for detail.
- Proven experience in successful large-scale fundraising from a range of sources (corporate, philanthropic, high-net worth, etc.) within the Caribbean region.
- Experience forming, leading and managing multidisciplinary teams, overseeing workloads, and evaluating programmes/projects.
- Demonstrable experience of developing and working effectively in cross-disciplinary partnerships to achieve shared outcomes.
- Knowledge and experience of working with and advocating to Government and other authorities to deliver change.
- Experience in cost and budget management, with a track record of working with complex financial systems, developing and managing budgets, overseeing financial reporting of partners and direct reporting for diverse funding streams.
Desirable skills, knowledge and experience:
- Knowledge of relevant environmental management activities such as habitat creation and/or restoration, biosecurity and eradication, species recovery.
- A good technical background on island and species conservation.
- Direct experience using MS Project, or similar project management software packages and fundraising databases (e.g. Raisers Edge, Care or Salesforce).
Additional Information:
- This is a Permanent role for 37.5 hours per week.
- The role is Caribbean based and only open to those with existing rights to live and work in the region. The position is home based with frequent travel to support partners across the Caribbean UKOTs.
Closing date: 23:59, Monday, 9th February 2026
We are looking to conduct interviews for this position from 25th February 2026.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
The RSPB is an equal opportunities employer. This role is exempt from the Rehabilitation of Offenders Act 1974.
This role is not eligible for UK Visa Sponsorship.
As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.
Contact us to discuss any additional support you may need to complete your application.
No agencies please.
The RSPB brings people together – people like you – to protect the things that matter to us all.

The successful candidate will undertake the successful delivery of the National Lottery Heritage Fund project, the Community Development Officer will work closely with the Project Manager, Conservation Officer and the Woodland Trust Northern Ireland Team in order to achieve this. The Community Development Officer will report to the Project Manager.
The Role:
• To have diversity and inclusion at the heart of engagement at Mourne Park, to learn from new audiences and be informing the project team of improvements to activities across the project as a whole.
• To achieve the targets agreed with the Project Manager, based on targets set within the project programme of works.
• To develop and deliver a volunteer programme that will engage communities in practical biodiversity and environmental projects and programmes of work.
• To develop and deliver an extensive training programme in heritage and conservation skills for volunteers and public events.
• To develop and deliver a community engagement programme which will engage local people in the history of Mourne Park, biodiversity and environmental practical programmes of work.
• To resource, develop and deliver a calendar of environmental events/activities to promote heritage and biodiversity within Mourne Park through developing close working arrangements with other relevant bodies.
• To work with all relevant stakeholders to develop appropriate programmes and activities, including youth groups, school and other educators in building heritage and biodiversity awareness and participation.
• To ensure that all programmes and activities are compliant with child welfare and safety practices. To undertake site specific Risk Assessments for all activities/events to ensure compliance in line with Health & Safety practices.
• To actively engage partners, interested organisations and local people to secure consensus, community ownership and involvement in the delivery of the project.
• Carry out data collection, surveys, research, appraisals and information gathering, producing monitoring reports as required.
• To assist the Project Manager to compile reports and claims and supporting the Conservation Officer with practical activities (recording, conservation works etc.) as required.
The Candidate:
• You’ll have experience Delivering projects. Along with extensive experience of complex, multi-disciplinary projects bringing together a variety of skills from both within and outside the organisation to plan, monitor and deliver projects on time and to budget
• You’ll be experienced in In Environmental Education (especially woodlands and rivers), including experience of volunteer and community engagement.
• You will have experience developing and delivering training programmes (preferably including accredited training through a recognised body) directly and/or through procured providers in environmental or countryside skills
• You will have experience working with, developing and managing land management and owning partners.
• You will have previous experience in roles involving public facing communications, including for example, public consultation, media work, lobbying and event management.
• You’ll be experienced in delivering community led projects and activity plans (Heritage Fund or other) and the creation and management of volunteer groups e.g. “Friends of Groups”
• You will be qualified to HND/Degree level in environmental/heritage related, community development, volunteer management and project delivery or related field is desirable.
• A full driving licence and ability to undertake travel across a wide area. Overnight stays may be required.
• Successful candidates will be subject to Right to work check, standard reference check/enhanced reference check. As well as an enhanced DBS check.
Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave
• Enhanced Parental Pay
• Employee Assistance Programme
About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.
Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application.
Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, we do not ask for your CV at application stage OR so they do not see your CV until shortlisting is completed. Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role.
Acceptable Use Policy - Artificial Intelligence (AI)
We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.
First Stage Interviews will be held via Microsoft Teams w/c 23/2/36
The client requests no contact from agencies or media sales.
The Royal Geographical Society (with the Institute of British Geographers) is seeking to appoint a Front of House Receptionist.
Front of House Receptionist
Department: Finance and Services
Responsible to: Facilities Manager
Location: South Kensington, London SW7.
Hours: Full Time. 35-hour working week
Contract: Permanent
Salary: £27,675 – £28,550 per annum depending on experience and qualifications.
About Us:
The Royal Geographical Society (with the Institute of British Geographers) is the learned society and professional body for geography and geographers. It is also a charity and a membership organisation. The Society was founded in 1830 and has been one of the most active of the learned societies ever since. It was pivotal in establishing geography as a teaching and research discipline in British universities and continues to play a key role in geographical and environmental education.
About You and the Role
The Front of House Receptionist will help deliver the provision of an efficient and welcoming service as the first point of contact with the Society, together with other administrative duties in support of the Facilities teams operation of the premises and the efficient use of its rooms.
More than 150,000 visitors come through the Society’s doors each year to enjoy both the Society’s own resources and activities, and the events of a wide variety of not for profit and commercial organisations who hire the 750 seat Ondaatje Theatre and other of the Society’s fine rooms. The Front of House Receptionist is the vital first point of contact for callers, visitors, members, staff, and tenants, as well as undertaking administrative duties in support of the Facilities team operation of the premises and the efficient use of its rooms.
The Front of House Receptionists work as a flexible team. They complement each other and support the wider team in both event management and operation. The post requires a broad knowledge of the Society’s activities in general, plus a more detailed understanding of the work handled by the various departments of the Society, and its tenants. Close attention to the weekly programme of activities is critical, together with awareness of unpublicised activities and of future events.
Key Responsibilities:
- Reception
- Ensuring that Reception is always staffed between 9.00am and 5:30pm on weekdays, in conjunction with the fellow Front of House Receptionist on duty and other members of the Facilities team.
- Receiving visitors to the Society arriving at Reception, ensuring that security procedures are followed, and directing them as necessary to the appropriate rooms. Assisting visitors with enquiries and requests; calling on the appropriate members of staff when necessary.
- Event support
- Supporting Society and external events outside of normal working hours involving either early morning starts or late evening finishes. Duties will include welcoming and supporting external event organisers to ensure that the Society delivers a high quality of service to its customers. Overtime will be paid for these additional hours, and sufficient notice will be provided
- Handling of enquiries and recording bookings for the Society’s own meetings and events on the events database.
- Switchboard
- Operating the telephone switchboard, receiving, and disseminating calls helpfully, quickly, and efficiently.
- Administration
- Recording new staff, tenants, and volunteers onto all relevant contact lists.
- Ensuring that the Society’s Safety Policy is read and understood, and all relevant contact details are recorded on the contact database.
- Post duties
- Sorting and franking the external post in an accurate and timely manner for the daily collection.
- Managing the franking machine via the supplier to ensure the unit is supplied with sufficient credit, supplies and the ordering of supplies
- Other
- Act as First Aider. Training will be provided. Dealing with First Aid incidents. Deputising for the building First Aid Coordinator to always ensure an adequate corps of certified First Aiders, liaising on training and maintaining first aid kits throughout the building including the reordering of supplies.
- Act as Fire Warden. Training will be provided. Deputising for the Fire Incident Coordinator to always ensure an adequate corps of certified Fire Wardens. Undertaking weekly building checks ensuring compliance with fire safety.
Salary and Benefits:
This is a full time, permanent contract. The salary range for this post is £27,675-£28,550 per annum, pro rata depending on experience and qualifications. The post is based in Kensington, London.
There are a range of benefits at the Society which include the following:
- 35-hour working week with core working hours between 10.00am and 4.00pm.
- 25 days annual leave per annum, pro rata, plus public bank holidays.
- Society closure between Christmas and New Year, in addition to the basic annual leave allowance.
- Pension scheme - 3% employee, 7.5% employer.
- Group Life Assurance at four-times basic annual salary.
- Corporate eye care vouchers.
- Cycle to work scheme.
- Free 24-hour Employee Assistance helpline with available counselling support.
Applications must be received by 9.30am on Friday 6 February.
Interviews are planned to take place in the week commencing 16 February.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
The Society aims to be an equal opportunities employer.
Applicants must have the right to work in the UK. The Society is unable to offer work visa sponsorships.
No agencies please.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Birmingham Women’s and Children’s Hospital (BWC) Charity, we believe there’s always more we can do for our women and sick kids. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals and to make our hospital feel just like home.
The Acquisition & Retention Manager will lead and manage the multichannel donor acquisition portfolio/program within the Individual Giving function at Birmingham Women’s and Children's Hospital Charity.The Charity has been growing its supporter base over recent years and has an ambition to create a step change in our approach and significantly grow our 'Individual Giving' donors and supporters.
Principle Responsibilities
The Acquisition & Retention Manager will be responsible for creating and delivering a multi-channel acquisition Retention strategy that fully supports the goals and objectives of the wider Charity strategy.The post holder will develop, manage and grow the existing acquisition program via a range of Digital and Face to Face campaigns utilising third party agencies for Private Site, Door to Door and, telemarketing activities, as well as management of our own onsite Face to Face acquisition team.
The postholder will have substantial experience of working within or managing a successful fundraising acquisition team, with excellent working knowledge of sector practises and channels to ensure best use of budget, ensure a competitive cost per acquisition (CPA), while increasing loyalty, engagement and lifetime value (LTV) among existing supporters.
Please see our job information pack attached for further details on this role.
What we offer:
-
Flexible and hybrid working to support work-life balance
-
Generous annual leave entitlement with additional leave for long service
-
Enhanced sick pay
-
Enhanced Maternity Pay
-
Employee Assistance Program and Lifestyle Savings
-
Free flu jabs
-
Cycle to work scheme
-
Charity events throughout the year
-
Employer enhanced auto-enrolment pension scheme with 8% employer contribution
-
Ongoing commitment to education and professional development
The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.
If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it.
PLEASE NOTE: Within our organisation, this role is titled Acquisition and Retention Lead. This reflects our internal structure and does not change the scope or responsibilities described in this advert.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support Coordinator
We are looking for an enthusiastic and motivated individual to join the Hounslow team in London.
This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke.
Position: S11335 Stroke Support Coordinator
Location: Home-based, Hounslow. However, regular travel will be required as part of this role (will include team meetings or other work-related meetings)
Hours: Part-time, 21 hours per week
Salary: Circa £16,400 per annum (inner London weighting £1,896 per annum or outer London weighting £1,092 per annum may be applied in accordance with where you live) (FTE circa £27,435 per annum)
Contract: This is a fixed-term contract until 31 March 2028. Services are contracted and there is currently funding for this contract until 31 March 2028.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 30 January 2026
Interview Date: Week Commencing 02 February 2026. Interviews will be held via teams initially. Successful candidates at stage one of the recruitment process will be invited to a second stage which will be held in person in London.
The Role
Reporting to Service Delivery Coach, key responsibilities will include:
- Organise and facilitate effective service communication for the benefit of stroke survivors and carers in understanding and achieving their goals.
- Ensure that timely, confidential and accurate records are kept on the CRM data base and all data is in line with our retention policy and GDPR compliant.
- Develop and manage service volunteers to support service delivery for stroke survivors and carers as required.
About You
You will have:
- Experience of providing person centred support to empower vulnerable people or people with a disability or long term health condition and their carers
- Ability to nurture emotional resilience needed to handle a variety of calls, potentially dealing with complex and challenging situations whilst working in your own home
- Effective listening skills with the ability to communicate clearly and effectively with a diverse audience including anyone experiencing communication difficulties via a combination of face to face visits or meetings, telephone calls, emails or letters, and digital methods (such as video calls)
This role requires regular travel across Hounslow to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
Here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
We are recruiting a Lead Digital Performance Analyst within the Digital Services Team on a 23-month FTC.
The Fund is embarking on an exciting digital journey over the coming years. This role will put you at the heart of those ambitions. You will take a lead role in helping us to translate these ambitions into operational reality through improving our current digital service. If you love a challenge, including delivering ambitious outcomes, whilst working collaboratively with a rapidly growing digital team then this role is perfect for you.
The role is crucial in helping us deliver our digital strategy. As a Lead Digital Performance Analyst, you will help drive the performance of our end to digital service offer. Including ensuring evidence-based decision making is at the heart of our future digital roadmap and drives continuous improvement of the digital services.
This is a senior role with real impact, and you will have the opportunity to work alongside the digital leadership team to help achieve great results for our colleagues and the wider community.
As part of the Digital Service team, you will:
- Lead performance analysis across the Fund’s digital services, ensuring alignment with organisational goals and digital strategy.
- Lead the development and stewardship of a comprehensive digital performance framework, including KPIs, service level measures, and quality standards.
- Take responsibility for robust data collection and reporting processes that ensure accuracy and trust in our insights.
- Analyse digital service performance and user behaviours to generate actionable insights that support strategic decision making and delivery of digital ambitions.
You will also:
- Identify opportunities to optimise digital services through data‑driven insights, and develop tools and techniques that strengthen analytical practice.
- Champion a collaborative, inclusive, and data driven culture across digital teams.
- Work with your peers including mentoring colleagues to help grow analytical capability across the organisation.
We are entering an exciting period of change, guided by our Digital Strategy. You will need to be comfortable working in a changing environment, driving new ways of working and helping others adapt. You should be keen to learn and apply digital, agile and user-centred design approaches.
If you are looking to develop your career or take on a new challenge, we would invite you to come and have a chat to find out more.
Expectation on travel or location: we have four away days a year where you will be expected to attend across the UK.
Interview Details:
Interview Date: 24th – 26th February
Format: Virtual interview
Location: UK - We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices, these are Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle and Newtown.
If you would like an informal conversation about the role specifically, please get in touch
How to apply
Upload your CV in Word format and write a supporting statement of up to 1000 words. We'll use the following criteria to score your application – please show how you meet them in your supporting statement.
Essential Criteria:
- Deep understanding of digital service performance including performance measurement frameworks, KPIs, and service-level metrics, user behaviour analytics, and customer experience metrics.
- Experience leading analysis functions within digital teams and ability to embed evidence-based decision-making across an organisation.
- Expertise in designing and implementing data collection methods, instrumentation, and governance.
- Strong analytical and data-driven decision-making skills, using research, insight, and metrics to inform service, product, and process redesign and measure impact.
- High-level communication and stakeholder engagement skills, able to influence senior leaders, translate complex issues for non-specialists, and build consensus across digital, technology, and data domains
- Resilience and adaptability, comfortable working in conditions of ambiguity, setting direction when inputs are incomplete or conflicting, and driving change in complex organisational environments.
- Advanced capability in statistical methods, hypothesis testing, and experimental design. Familiarity with tools such as Google Analytics, Microsoft BI etc.
Desirable Criteria:
- Knowledge of digital service standards, GDS digital performance frameworks, user centered design principles, and modern digital delivery models.
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition).
It starts with community.
The client requests no contact from agencies or media sales.