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The Pepper Foundation is a local charity funding children’s hospice care at home, specialised play and family days for children living with life-limiting and life-threatening conditions in Hertfordshire and Buckinghamshire. The Community Fundraiser will be joining Pepper at an exciting time as we launch our new three-year fundraising strategy. Backed by committed investment and with full Board approval, we are delighted to be growing the charity to deliver sustainable income that directly supports local children and families with hospice care in the comfort of their own homes.
This is an exciting opportunity for an experienced relationship-builder to lead and grow community fundraising and challenge events activity, helping to raise vital income for The Pepper Foundation.
You will take ownership of a varied portfolio of community fundraising activity, building and developing relationships with volunteers, schools, clubs, local businesses and community groups, while also nurturing existing supporters and creating an excellent experience for everyone who engages with us. You will lead the day-to-day delivery of our community fundraising and challenge events activity, proactively identifying new opportunities, developing a strong pipeline of support and managing your portfolio to grow income and deepen engagement with The Pepper Foundation.
Hours: 30 hours per week (37.5hrs FTE) working from home - applicants must live within Hertfordshire or Buckinghamshire (or surrounding counties)
Salary: £25,600 pro-rata (£32,000 FTE)
Key Responsibilities:
Financial
• Deliver or exceed agreed income targets across community and challenge event fundraising activities.
• Manage agreed budgets for community fundraising activities and challenge events, monitoring income and expenditure and ensuring activity is delivered in line with agreed targets and plans.
• Ensure activities are delivered as cost-effectively as possible, monitoring expenditure and helping to maximise return on investment.
• Develop and refine fundraising products, activities and supporter experiences that put supporters at the centre of what we do and encourage long-term engagement.
• Develop and maintain a pipeline of community fundraising opportunities, identifying prospects, converting enquiries and building repeat support from individuals, groups and local organisations.
• Help convert one-off supporters and new enquiries into repeat fundraising relationships through strong stewardship, follow-up and tailored engagement.
Communication
• Build and develop strong long-term relationships with community groups, schools, clubs and individuals to increase awareness, support and donated income.
• Support and manage key fundraising volunteers to help deliver income and activities.
• Work with the Head of Fundraising and marketing partners to ensure community and challenge fundraising activities are promoted effectively through suitable online and offline channels.
• Confidently communicate the work of The Pepper Foundation and inspire support through a variety of channels, including informal conversations, networking, presentations, written materials, newsletters and website copy.
• Deliver a high standard of donor and supporter care to maximise fundraising potential and encourage long-term support.
• Contribute ideas and content for promotional materials within agreed budgets and timelines.
• Identify and pursue opportunities to broaden participation in community fundraising and increase supporter engagement across the region.
• Proactively identify, develop and secure new community fundraising opportunities with local schools, groups, businesses and supporters to grow income and broaden engagement.
• Ensure relevant staff and volunteers are well briefed on community fundraising activities.
• Always represent The Pepper Foundation positively and professionally.
• Communicate confidently with a wide range of supporters and stakeholders, handling queries and resolving issues in a calm and professional way.
• Work collaboratively with colleagues across the fundraising team to ensure community fundraising activity is aligned with the wider fundraising strategy and income goals.
Management
• Recruit, train, support and motivate fundraising volunteers to help deliver community fundraising activities and events.
• Manage relationships with external suppliers and partners, such as venues and event providers, to support successful delivery.
Planning and Organisation
• Develop and deliver activity, stewardship and campaign plans for community and challenge event fundraising within agreed priorities, budgets and income targets.
• Deliver high-quality fundraising events that raise awareness of The Pepper Foundation across Buckinghamshire and Hertfordshire.
• Use Donorfy, our fundraising CRM, to administer and manage fundraising activity accurately and effectively, working with the Database Volunteer as needed.
• Produce post-event evaluations and recommendations in line with agreed requirements.
• Use insight, pipeline information and performance data to review results, identify trends and recommend improvements to future activity.
• Manage the day-to-day planning and delivery of key events and campaigns, making decisions within agreed plans, budgets and fundraising procedures.
• Take responsibility for health and safety in community fundraising activities, ensuring appropriate risk assessments are completed and relevant fundraising and safety procedures are followed.
• Respond appropriately to unexpected incidents at community fundraising events, following agreed procedures and escalating where needed.
• Take an active role in setting up and clearing down events and community fundraising activities, including periods of standing and occasional unsocial hours.
• Arrange appropriate Pepper Foundation attendance at local community events when needed.
• Manage resources effectively, including volunteer support, to maximise reach, income and engagement.
Reporting
• Produce regular reports on pipeline, activity, outcomes, income performance and learning for the Head of Fundraising, highlighting opportunities, risks and recommendations.
How to apply: For further details about the role, please download our recruitment pack. Please send your CV with a cover letter explaining why you would make a great candidate for this role and how you meet the job description.
Closing date: Monday 13th July 2026 at 5pm
Interview dates: First-round interviews on 22nd and 23rd July with second-round interviews on 29th July 2026.
Interviews will take place at our office in Berkhamsted. Please let us know if you have any accessibility requirements or need any adjustments for the interview.
If appointed, an enhanced DBS check will be required.
Registered Charity 
1 - 5
The client requests no contact from agencies or media sales.
Thank you!
Role Purpose
This role is at the heart of Child Bereavement UK’s identity, leading the strategy and delivery of our brand across the organisation to ensure we are recognised as the UK’s leading bereavement charity for children, young people and parents. You will champion our brand, supporting teams across all departments to apply it consistently, creatively and confidently, strengthening trust, recognition, and impact.
As the guardian of our brand, you will develop, protect, and embed our identity, ensuring all organisational output is clear, inclusive, and aligned with our values. You will also identify high-impact brand collaboration opportunities to enhance our reputation and drive recognition, building strong relationships both internally and externally to maximise our brand influence.
In this role, you will combine strategic vision with hands-on guidance, enabling teams to live our brand with confidence while positioning Child Bereavement UK as a bold, trusted, and inspiring voice in the sector.
Main Responsibilities
Brand strategy and positioning
· Lead the development and ongoing evolution of the Child Bereavement UK brand strategy, ensuring it is audience driven and reflects our purpose, values and strategic priorities.
· Collaborate with audiences to ensure brand components and their application are stakeholder evidenced and driven.
· Define and maintain clear brand positioning, messaging and tone of voice for key audiences.
· Conduct regular brand research and use insight and research to ensure the brand remains relevant, credible and distinctive.
Brand governance and quality
· Own, maintain and embed brand guidelines, ensuring consistent application across campaigns, communications, fundraising and digital activity.
· Organise, manage and proactively update the Child Bereavement UK brand asset and photo libraries by sourcing and organising new commissions.
· Provide advice, guidance and sign-off on high-profile or high-risk brand outputs.
· Support teams to use the brand well, balancing consistency with flexibility and creativity.
· Work closely with marketing, communications and fundraising colleagues to help shape campaign narratives, key messages and offer creative direction that align with brand principles.
· Ensure messaging and visual identity are aligned and coherent across channels.
· Contribute to creative briefs and support the development of compelling, audience-focused storytelling.
· Support the content and marketing teams with the development of branded content as required including but not limited to graphic design, filming, editing and copywriting.
Brand collaboration
· Identify, develop and nurture brand collaborations that strengthen awareness, credibility and reach, and align with the organisation’s purpose and values.
· Act as a brand advisor in discussions, ensuring opportunities are strategically aligned and reputationally sound.
· Work with colleagues to ensure brand collaborations are coherent, well-governed and mutually beneficial, with clear messaging and visual alignment.
· Support the development of collaboration narratives, co-branded materials and storytelling that reflect shared values and objectives.
Internal brand leadership
· Act as an internal champion for the brand, helping staff and volunteers understand and apply it in their day-to-day work.
· Deliver brand training, resources and guidance as needed.
· Create and deliver communications to ensure the brand is reflected consistently in how the organisation presents itself internally.
Design
· Own the creation and evolution of core evergreen brand assets, ensuring the Child Bereavement purpose, values, and visual identity are consistently and clearly expressed.
· Be the senior authority for design standards and frameworks.
· Support marketing colleagues to confidently create short-form, campaign, and project materials providing guidance, tools and access to approved freelance designers where needed.
· Focus brand design resource on high-value, long-term assets, avoiding unnecessary centralisation of short-term or one-off materials in order to reduce bottlenecks and keep work moving at pace.
· Manage and maintain relationships with approved design freelancers and agencies.
Insight, performance and reputation
· Monitor brand health, awareness and perception, using insight to inform decisions and improvements.
· Work closely with marketing and communications colleagues on reputation management and sensitive issues.
· Stay informed about sector trends, public expectations and best practice in brand management.
Collaboration & Stakeholder Engagement
· Work closely with the Directors of Marketing & Communications, Services & Service Transformation, and Income Generation to deliver strategic brand strategies.
· Foster strong cross-charity relationships to ensure coherent and consistent branded output and shared learning.
Person Specification
Essential
Experience & Knowledge
· A proven track record of success in leading and/or managing an organisation’s brand activity and maintaining a high-quality brand portfolio.
· Experience of communicating and implementing a brand across an organisation.
· Proven experience and confidence of brand guardianship and developing and implementing brand guidelines.
· The ability to lead, enthuse and inspire colleagues at all levels to be brand guardians and support brand and marketing activities.
· Strong understanding of how brand shows up across the full customer journey.
· Strong understanding of audience insight, segmentation and customer needs.
· The ability to provide clear, professional and well-reasoned brand feedback on a wide range of creative and content.
· Experience of collaborating with audiences to develop brand plans and assets.
· Experience of using insight, analytics, testing and research to develop and inform decision-making.
Skills
· Excellent verbal and written communication skills.
· Strong graphic design and video editing skills (e.g. Canva, Adobe, CapCut).
· Meticulous attention to detail.
· Ability to translate business goals into clear brand positioning and direction.
· Strong analytical thinking, using insight and data to inform decisions.
· Excellent creative judgement across visual identity, tone of voice and storytelling.
· Ability to brief, evaluate and elevate creative work.
· Strong project management skills and the ability to prioritise workload.
· Ability to manage multiple initiatives simultaneously.
· Ability to balance long-term brand building with short term performance needs.
· Ability to work collaboratively and bring colleagues on board a brand journey.
· Ability to demonstrate initiative and to work proactively and independently.
· Ability to work well under pressure.
Attributes & Values
· Compassion, emotional intelligence and ability to work respectfully with bereaved children, young people and families.
· Collaborative, approachable, and able to build trust across teams.
· Creative, innovative and proactive, with a solutions-focused, self-starter mindset.
· Customer-centric mindset, grounded in audience insight.
· Highly organised, resilient and able to work independently in a remote environment.
· Strong commitment to equity, diversity, inclusion and ethical storytelling, including amplifying lived experience safely and respectfully.
· Willingness to undertake relevant training and development opportunities.
· Willingness to work flexibly to meet organisational need.
· Ability to undertake periodic UK travel and represent the charity at meetings and events.
Desirable
· Previous experience in a Brand Lead or similar role.
· Experience working within the charity/third sector, particularly in bereavement, mental health or social care.
· Understanding of bereavement and the needs of bereaved children, young people and parents.
· Experience contributing to or leading the development of brand strategy including positioning, purpose and key messaging frameworks
· Experience leading a rebrand or major brand evolution including repositioning, visual identity refreshes or large-scale brand rollouts.
· Exposing adapted brand strategy across multi audiences.
· Knowledge of brand tracking, perception research and audience insight tools.
· Strong understanding of digital-first branding including expressing brands across digital products, platforms and social channels.
· Familiarity with CRM systems such as Salesforce.
Benefits
· 28 days’ holiday plus bank holidays (pro rata if applicable) with increase for long service.
· TOIL for our hours work.
· Contributory pension scheme.
· Company sick pay.
· Employee Assistance Programme.
· Life assurance.
· Training loans.
· Enhanced family friendly policies.
Recruitment Timetable
Application deadline: 6th July 2026 at midnight
We reserve the right to close the vacancy early if we receive a high number of applications for the role before the closing date.
Interviews
If you are progressed to an interview, you will be invited to attend a 1-hour competency-based interview on MS Teams with the Hiring Managers for the role. You may also be asked to complete an interview task, which will also be shared with you in advance.
Proposed interview dates: 20th and 21st July 2026.
The client requests no contact from agencies or media sales.