Records manager jobs
We are looking for a resilient and dedicated people to join our new specialist high risk domestic abuse service as Independent Domestic Violence Advocate's (IDVA).
As a new service, we have 6 x full time IDVA positions available. These roles are full time, working a hybrid with two days per week expected to work from our centrally located office in Boscombe. Due to the nature of the role, the successful applicants would be expected to travel regularly across the Dorset county.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Welcome Bonus: £500 on successful completion of probation period.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As a IDVA you will provide high quality support to victims of domestic violence and abuse. You will deliver and provide support in five key areas to support victims to:
- Feel safer
- Feel informed about their rights and the criminal justice system
- Feel listened to and heard
- Be able to implement healthy coping mechanisms
- Be connected with services who are available to help them
Key Responsibilities:
- You will provide appropriate non-therapeutic support to victims of domestic abuse via their preferred contact method.
- Undertake needs and risk assessments to develop tailored individual safety and support plans to address the specific needs of the victim.
- Use a bespoke case management system to maintain accurate and confidential record keeping and contribute to the collection of outcomes.
- Liaise with the police, social services, CPS, and other agencies on the client's behalf, with the client's consent maintaining confidentiality
- Provide information to victims to enable them to make informed choices about their future options. Ensuring that the voices, needs, rights and legal entitlements of older people are heard and understood by all individuals and organisations.
About You:
Ideally, you will hold an approved and accredited IDVA qualification (or you must be willing to work towards one)
You will need:
- A strong understanding of domestic abuse and violence and the impact this has on victims.
- Experience of working with victims of crime (preferably domestic abuse) including completing risk assessments and safety planning
- Experience of managing a caseload and keeping clear case management records.
- Experience of adapting communication styles to be able to effectively communicate.
- An understanding of trauma informed practice and how to implement this within your work
- A through understanding of the criminal justice system and the Victim's Code
- An understanding of confidentiality, safeguarding and other legal requirements
- Good IT skills including experience with working within bespoke case management systems and using Microsoft Office Packages.
- Organised and methodical approach to work with the ability to plan, prioritise and organise workload
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible
We are looking for resilient and dedicated people to join our new specialist high risk domestic abuse service as Independent Domestic Violence Advocate's (IDVA).
As a new service, we have 4 x full time IDVA positions available. These posts are initially offered on a fixed-term basis for one year, with the potential for extension subject to future funding. These roles are full time, working a hybrid with two days per week expected to work from our centrally located office in Boscombe. Due to the nature of the role, the successful applicants would be expected to travel regularly across the Dorset county.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Welcome Bonus: £500 on successful completion of probation period.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As a IDVA you will provide high quality support to victims of domestic violence and abuse. You will deliver and provide support in five key areas to support victims to:
- Feel safer
- Feel informed about their rights and the criminal justice system
- Feel listened to and heard
- Be able to implement healthy coping mechanisms
- Be connected with services who are available to help them
Key Responsibilities:
- You will provide appropriate non-therapeutic support to victims of domestic abuse via their preferred contact method.
- Undertake needs and risk assessments to develop tailored individual safety and support plans to address the specific needs of the victim.
- Use a bespoke case management system to maintain accurate and confidential record keeping and contribute to the collection of outcomes.
- Liaise with the police, social services, CPS, and other agencies on the client's behalf, with the client's consent maintaining confidentiality
- Provide information to victims to enable them to make informed choices about their future options. Ensuring that the voices, needs, rights and legal entitlements of older people are heard and understood by all individuals and organisations.
About You:
Ideally, you will hold an approved and accredited IDVA qualification (or you must be willing to work towards one)
You will need:
- A strong understanding of domestic abuse and violence and the impact this has on victims.
- Experience of working with victims of crime (preferably domestic abuse) including completing risk assessments and safety planning
- Experience of managing a caseload and keeping clear case management records.
- Experience of adapting communication styles to be able to effectively communicate.
- An understanding of trauma informed practice and how to implement this within your work
- A through understanding of the criminal justice system and the Victim's Code
- An understanding of confidentiality, safeguarding and other legal requirements
- Good IT skills including experience with working within bespoke case management systems and using Microsoft Office Packages.
- Organised and methodical approach to work with the ability to plan, prioritise and organise workload
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible
Psychotherapist / Counsellor
At Prospect Hospice, we know that facing a life-limiting illness can bring profound emotional and psychological challenges for patients, families and those who care for them.
We are looking for a compassionate and experienced Psychotherapist or Counsellor to provide specialist psychological support to people navigating the complex emotional realities of serious illness, loss and end of life.
This is a meaningful opportunity to help people explore fear, grief, identity and resilience, while supporting clinical teams to deliver truly holistic hospice care.
Hours: 8 hours per week (with flexibility to meet service needs)
The role
Working as part of our Family Support Team and wider multidisciplinary team, you will provide specialist psychotherapeutic assessment and intervention for patients and families experiencing complex emotional and psychological distress.
Your work will help ensure that psychological and spiritual care remains fully integrated within our hospice services.
In this role you will:
- Provide specialist 1:1 psychotherapy and counselling for patients and families with complex psychological needs
- Support people experiencing distress related to diagnosis, illness progression, trauma, grief and loss
- Contribute psychological expertise within multidisciplinary team discussions and care planning
- Provide consultation, supervision and training to staff and volunteers
- Lead reflective practice and staff support where appropriate
- Contribute to the development and evaluation of psycho-spiritual services across the hospice
Through your expertise and compassion, you will help patients and families find ways to cope, adapt and maintain dignity during some of life’s most difficult moments.
About you
You will be an experienced psychotherapist or counsellor who brings both professional expertise and emotional insight to your work.
You will have:
- A recognised counselling or psychotherapy qualification and registration or accreditation with a recognised UK professional body
- Experience delivering 1:1 psychotherapy in complex or emotionally demanding settings
- Strong skills in assessment, formulation and therapeutic intervention
- Experience supporting people facing serious illness, trauma, grief or bereavement
- The ability to work both independently and collaboratively within a multidisciplinary team
Experience in palliative care or healthcare settings would be an advantage.
Informal visits or calls are very welcome, please contact Jaqui Gullis, Clinical Lead or Simon Brooks - Consultant.
The Family Support team say
- "We’re a small, supportive team where everyone’s voice matters. We work with autonomy and are dedicated to creative, person centred care.”
- “The work is challenging and it can be emotive, but it is deeply rewarding and the team work is strong”.
- "The leadership is strong and leaders are accessible, engaging and empowering. Clinical supervision and reflective practice is actively enabled”.
- "We have a strong learning culture and work closely with an experienced multi-disciplinary team. Together, we create meaningful and positive change for the people we support.”
Interviews will commence Monday 20th April.
We offer a great range of benefits, including:
- 27 days annual leave entitlement plus bank holidays (rising with length of service)
- Membership of the NHS pension scheme is available for existing members
- Generous contributory pension scheme for all other staff
- Discounts with local retailers, gyms and service providers including Blue Light Discount Card
- Employee Assistance Programme and wellbeing team
- Supportive induction, training and development
- A values led, inclusive working environment
How to Apply
Please apply through our jobs page
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Equality & Diversity
Prospect Hospice is committed to encouraging a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our workplace will bring benefits for our people, our business and the communities we serve.
We welcome applications from all individuals regardless of age, disability, sex, gender reassignment, sexual orientation, offending background, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Safeguarding
We are committed to safeguarding and promoting the welfare of all those we support. As part of our SAFER recruitment process, offers of employment will be subject to thorough checks, which may include a Disclosure and Barring Service (DBS) check, satisfactory references, online and social media checks and verification of qualifications. We expect all staff to share this commitment and to adhere to our safeguarding policies and procedures at all times.
You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.
Please note, should we receive an overwhelming response for the job advertised, we reserve the right to close the vacancy early.
The client requests no contact from agencies or media sales.
About the Role
The primary focus of the Grants Officer is to support schools and youth organisations to operate the Jack Petchey Achievement Award scheme effectively and to promote, grow and deliver this and other Jack Petchey Foundation (JPF) grant programmes across London and Essex. This role will be responsible for Districts across Essex and act as the lead for specific uniform groups who deliver their activities in Essex.
This is a new role created following a recent restructure of the Grants team. It is offered initially as a 12- month contract (0.6 FTE / 22.5 hours per week) to support the growth of our Achievement Award scheme across Essex, with the potential of an extension, following review and subject to available funding. The working days and working pattern will be discussed with the successful candidate, however, it is worth noting the role will require evening and weekend work, so we are seeking someone who can be work flexibly.
The Achievement Award Scheme is the Jack Petchey Foundation’s flagship programme, with more than 2,000 schemes being operated in more than 1,400 schools, colleges and youth organisations across London and Essex. Through the programme, we invest millions of pounds each year to support young people and youth work. This is an amazing chance for you to have a big impact across a large number of organisations.
The Achievement Award Scheme enables schools, colleges and youth organisations to recognise, reward and celebrate young people’s achievements. At the Jack Petchey Foundation, we are passionate about encouraging young people to raise their aspirations, believe in themselves and make a positive contribution to society. Our Achievement Awards are designed to recognise a wide range of achievement, not just those achieving academically but are also aimed at young people who are ‘doing their best’ or demonstrating leadership skills, resilience and determination.
The post holder will manage delivery of the scheme and associated small grants in an assigned area of Essex. They will be responsible for maintaining and developing positive relationships with schools and youth organisations. The role will involve regular travel to visit schools and youth organisations, as well as outreach and community engagement work to identify and support new groups to apply to join our scheme. This work will also require evenings and occasional weekend work, especially to carry out assessment and review visits with youth organisations and to participate in our Achievement Award celebration events.
The successful candidate would therefore be someone who has flexibility to travel, work out-of-office hours, enjoys building relationships and public speaking, as well as navigating a busy grants and assessment caseload (desk-based processing, telephone calls/emails, and daily use of a database). You will need to be happy to travel regularly around Essex and one day per week to our office in Canary Wharf.
The Jack Petchey Foundation is an Equal Opportunities Employer, and we seek to build a team that reflects the diverse communities we serve. We particularly welcome applications from black and minority ethnic candidates as they are currently under-represented in our team.
Key Priorities of the Role:
• To promote and strengthen the Jack Petchey Achievement Award scheme and associated programmes (Leader Award Grants, Educational Visits and Learning Experiences, Environmental Awards and Partnership Programmes) in schools and youth organisations.
• To support schools and youth organisations to administer the Jack Petchey Achievement Award scheme to a high standard and maximise the positive impact it has on young people.
• To ensure that schools and youth organisations make maximum use of the small programmes and partnership programmes associated with the Jack Petchey Achievement Award scheme.
• To ensure that accurate data is recorded on all Jack Petchey Foundation systems. • To support programme growth, impact and reach by building stakeholder relationships in your assigned local area.
• To assess new applications and monitor the impact of the Achievement Award scheme and small grants awarded.
• To work with your colleagues in the Grants Team to deliver excellent grant making, review and improve processes, and strengthen relationships with all Jack Petchey Foundation stakeholders.
About You
This is an exciting time to join us as we grow our work as a charitable Foundation. You will have an opportunity to use and develop a wide range of skills in a friendly, dynamic and supportive team that is committed to growing our positive impact on young people.
The Grants Officer role demands a wide range of skills and a high degree of autonomy, reliability and flexibility. You will need to be an efficient, highly organised team member with excellent communication skills and a passion for our work. You will need to be able to manage your own workload within agreed targets and maintain a programme of planned visits, while creating new development opportunities.
You will possess an eye for detail, good administration skills and the ability to communicate confidently and present a positive external profile for the charity. Evening and weekend work is a requirement to meet the demands of this role. This is a busy and satisfying role, with each Grants Officer leading relationships with between 350-400 organisations. You will have strong planning skills and the ability to deal efficiently with regular grant applications, and with busy grant reporting periods twice a year.
Evening and weekend work is a requirement of this role, which on occasion can require up to two to three out-of-hours events in one week, depending on the event schedule. These are seasonal events, primarily during term-time and time off in lieu will be granted for additional hours worked. This role could offer flexibility around school holidays.
This is a perfect time to join the Foundation to support us to deliver our strategic plan – while we also streamline our processes, improve our support to our grantees, and review our grant-making criteria and guidance. This is your chance to make your mark within a motivated and ambitious team and help us to reach even more young people with our funding.
Main Areas of Responsibility
1 Develop, manage and promote the Jack Petchey Achievement Award Scheme and other JPF opportunities
1.1. Identify schools and youth organisations not currently running the scheme and proactively promote the Achievement Award (AA) scheme to them, following up as required
1.2 Receive, assess and process all grant applications to join the AA scheme, in accordance with Jack Petchey Foundation policies and procedures
1.3 Attend, participate and assist with delivery of Achievement Award celebration events (usually evenings with some weekend events), including making a speech to congratulate the young people
2 Quality Assurance for the Jack Petchey Achievement Award Scheme
2.1 Develop relationships with and support schools, alternative provision, and youth organisations on the Jack Petchey Achievement Award (AA) scheme to operate the scheme to the highest possible standard
2.2 Provide timely support to such organisations to enable them to run the AA scheme effectively
2.3 Implement a strategic approach to conducting face-to-face and digital assessment and monitoring visits to schools and youth organisations in your area on the Jack Petchey Achievement Award scheme, to ensure our funding is well spent and to identify opportunities to improve delivery
3 Administer the Jack Petchey Foundation grant making process
3.1 Ensure accurate records are kept on the Foundation’s database (Salesforce), including up-to-date contact details and records of communication with groups in receipt of or applying for grants
3.2 Approve/authorise payment of AA grants and related programmes in accordance with our policies
3.3 Ensure appropriate grant reporting by schools and youth organisations and negotiate return of funds where a grant has not been used in accordance with conditions
3.4 Proactively manage risk, being alert to potential fraud 3.5 Ensure that clubs and groups receive all necessary materials to operate the Achievement Award scheme effectively
3.6 Assess and approve Leader Awards and Environmental Awards in accordance with our policy
3.7 Assess applications for Leader Award Grants, Educational Visits and Learning Experiences Grants and Environmental Award Grants in accordance with our policy, with recommendations put forward to senior staff
3.8 Provide regular updates on your work and Grants Officer patch during monthly one-to-ones
4 Promote the wider work of the Jack Petchey Foundation to schools and youth groups
4.1 Identify case studies and other stories and material that can be used for our communications, supporting communications team colleagues to raise awareness of our opportunities and impact
4.2 Represent the Foundation at digital and physical events, local networks, funders’ fairs, and community or young people’s forums to help promote our Grant Programmes and other opportunities
4.3 Assist with digital and face-to-face monitoring and reporting in relation to groups that have received a Jack Petchey Foundation Project Grant or other funding Promote the wider work of the Jack Petchey Foundation to schools and youth groups
Other Responsibilities
5.1 Actively contribute to Grants team and Jack Petchey Foundation team meetings
5.2 Take a lead on specific projects and undertake other tasks as agreed with Grants Manager
5.3 Provide telephone/email support and advice about our funding streams to existing grantees or potential applicants
Please note these are the normal duties which the charity requires from the position. However, it is necessary for all staff to be flexible, and all employees will be required from time to time to perform other duties as may be required by JPF.
The postholder will be required to work at all times within the policies, procedures and values of the Jack Petchey Foundation, in particular safeguarding, health and safety, and data protection and consent policies.
The Jack Petchey Foundation was set up to inspire and motivate young people and recognise them for their achievements.



The client requests no contact from agencies or media sales.
This is an exciting opportunity to join RCR Learning as our Digital Learning Production Scheduler, playing a central role in delivering high quality digital learning experiences for clinical radiologists and clinical oncologists across the globe.
We are building a world class digital learning library that supports doctors at every stage of their careers strengthening professional development, improving clinical practice, and ultimately enhancing patient care.
To help us achieve this, we’re looking for a proactive and detail driven production specialist who can bring clarity, structure and momentum to our digital learning production workflows. As our Digital Learning Production Scheduler, you will own the end to end production lifecycle of multiple digital learning resources: from scoping and scheduling through development, quality assurance and release.
What you’ll be doing
- Plan, track and coordinate digital learning production across multiple projects
- Keep schedules and trackers up to date, ensuring everyone has a clear view of deadlines, dependencies and risks
- Work closely with our Learning Designers, Digital Content Developers, SMEs and Project Leads to keep delivery on track
- Maintain strong production processes — intake, prioritisation, reviews, approvals and release
- Proactively identify risks, bottlenecks and slippage, working with the Digital Learning Manager and Project Manager to keep projects moving
- Support rigorous quality assurance, version control and release management
- Ensure learning resources are published accurately and consistently to our LMS
- Contribute to continuous improvement of processes, documentation and production standards
- This is a hands on, highly collaborative role at the heart of our digital learning operation.
What you'll need
- Proven experience coordinating digital learning or e learning production, from planning to publication
- Confidence managing multiple concurrent workflows with clarity and composure
- Strong organisational and scheduling skills — you love a good tracker
- Experience supporting QA processes, media checks and issue tracking
- Excellent communication skills and the ability to work smoothly with a wide range of stakeholders
- A highly detail oriented approach and commitment to maintaining consistent standards
- Confidence using project management and collaboration tools such as Asana, Jira, Teams or SharePoint
Why join us
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking with the aim to break the cycle of abuse and support all to live free from fear. We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery.
As a RISE Advisor working on our RISE programme you will be a fundamental part of our team, supporting the delivery and the development of the service. The service provides a range of trauma-informed and person-centred one to one and group support to victims and those who have harmed aged 15 and above. We provided focused support to those impacted by Domestic Abuse, Sexual Violence and Stalking to access education, training, employment or volunteering.
FearFree is committed to flexible and hybrid working and this role will be a mix of home based and office based, alongside requiring travel for multi-agency meetings and other deliverables.
This role will be on a 12 month contract and can be based in Devon, Wiltshire or Gloucestershire. It may include evening and weekend work when required.
Key Responsibilities
- Triage and assess service users to consider their suitability for the RISE Service.
- Utilise a trauma informed approach to help people return to or access ETE.
- Support individuals to increase work related skills, such as the development of CV writing, financial management and IT skills.
- Work with a diverse client group, creating bespoke action and support plans for each individual.
- Facilitate group support sessions in addition to one-to-one support.
- With support and advice from the Service manager, support and help develop new groups following a trauma informed approach.
- Build and further developing relationships/links with ETE providers and corporate partners to expand the provision for our service users.
- Risk assess those you are supporting and take proactive action to address risk and safeguarding concerns.
- Play an active role in the recruitment process of volunteers in addition to management of volunteers, ensuring they are kept up to date and involved in the organisation, and able to support our service users.
- Ensure risk assessments are completed where required and safety plans are completed on time and regularly.
- Work closely with the service manager to develop the service, supporting its ongoing growth and expansion.
- Record all contact with service users and abide by confidentiality requirements.
- Record and monitor data to enable the service to be fully evaluated.
- Work closely with the services across FearFree, developing close working relationships and supporting people who may be accessing support from our other services.
Application
To apply, please download the full job description/person specification along with the application and equality monitoring forms. Please send the completed application form and optional equality monitoring form direct to FearFree.
There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged.
For information about the processing of your personal data at FearFree, please visit our website.
FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
The client requests no contact from agencies or media sales.
Salford CVS is recruiting a Volunteering Development Worker (Women and Girls in Football) to lead our work in increasing the participation of women and girls in off-pitch volunteering roles across grassroots football in Salford. This new role has been created in alignment with The FA’s priorities to strengthen inclusive volunteer pathways and ensure club and league environments are welcoming, supportive and accessible for female volunteers.
The main purpose of the post is to increase the number of female volunteers in off-pitch roles across grassroots football in Salford by supporting clubs, leagues, sessional football providers and community groups to create, promote and sustain inclusive volunteer opportunities. The role will coordinate learning and development for volunteers, help organisations understand their volunteer needs, and strengthen their capacity to recruit, retain and recognise women and girls in volunteering.
You will use Salford CVS’s established volunteering expertise to support England Accredited clubs, leagues and sessional football providers to attract, recruit and retain more female volunteers. This includes addressing known barriers such as lack of visible role models, sex-based discrimination, childcare demands that fall disproportionately on women, limited flexibility and traditional recruitment practices that may favour men.
Working in connection with our Volunteer Centre and wider Active Communities teams, you will join a service that already supports hundreds of organisations to develop safe and high-quality volunteering opportunities, matches hundreds of residents to roles, and delivers a wide range of volunteering training and good-practice guidance. You will also work closely with local partners, including Salford Community Leisure, GM Moving, Manchester FA and VCSE partners to ensure a coordinated and impactful approach.
The role will involve building strong relationships with clubs and leagues, engaging women and girls through targeted outreach in multiple settings (for example, community events, education environments, VCSE spaces, etc.), supporting grassroots clubs to understand their volunteer needs and barriers, and developing sustainable volunteer plans that help address these. You will deliver both FA and Salford CVS-designed training, increasing access to high-quality learning and development across the grassroots football ecosystem.
You will also connect to our wider engagement in the physical activity agenda in Salford, particularly the Place Partnership, a programme helping to lower barriers to physical activity and get Salford residents moving more.
Hours: 18 hours per week (excluding breaks), to be worked over 3–4 days.
Contract: Until 30th June 2028, subject to the successful completion of a 6-month probationary period.
About you
This position will suit someone passionate about widening access to volunteering, confident in engaging diverse communities, and skilled in helping organisations embed inclusive, flexible and sustainable volunteer practices. You will play a central part in shaping a long-term cultural shift within grassroots football, supporting clubs and leagues to broaden volunteering participation, strengthen their volunteering culture and create off-pitch roles where women and girls can thrive.
To get a fuller flavour of our work and to apply for this position, please visit our website via the Apply button.
Closing date: Noon on 1st April 2026.
Interview date: 9th April 2026.
Do you have experience in customer service and love speaking to people? Do you want to help deliver an excellent supporter experience to support raising funds for a charity? If so, come and join our London team and contribute to the incredible work that we do across Sue Ryder.
You will be responsible for:
• Responding to customer/supporter queries, questions, and complaints across multiple channels.
• Processing and reconciling fundraising income at Sue Ryder.
• Thanking supporters for their donations and assisting with the delivery of supporter/customer journeys, or aspects of supporter journeys.
• Assisting with the management of compliance and best practice at Sue Ryder.
• Responsible for the day-to-day maintenance of the Fundraising Database
About You
The successful candidate will have good communication skills both written and verbal. You will be organised with the ability to work within a team. Ideally you will have experience with managing a customer ticket system or group inbox with excellent attention to detail and an understanding of the importance of data quality.
This is an excellent entry level opportunity for a capable and proactive individual to advance their career and learn about all aspects of Supporter Care.
Minimum Essential criteria:
• Computer literate with experience using Microsoft programs such as Word and Excel
• Experience of data entry, and understanding of the importance of data quality
• Strong standard of numeracy, comfortable manipulating large and complex spreadsheets
• Available for hybrid working, 2 days in London minimum
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.
Closing date: 30th March
Interviews: TBC
**We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications.
Benefits
• Company pension scheme
• 27 days holiday - rising to 33 with length of service plus bank holidays
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
• Staff discount of 10% on new goods online
• Structured induction programme and learning and development opportunities.
We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible.
We are particularly interested in increasing applications from the global majority, LGBTQIA+ and people with disabilities as they are currently underrepresented in our organisation.
Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process.
If you want more than just a job, we want you.
Join the team and be there when it matters.
Introduction
The National House Project (NHP) supports Local Authorities to work with young people to give them the knowledge, skills and confidence to live connected and fulfilling lives. By developing a community of support, completing the House Project Programme and being able to make their house a home young people can look forward to a positive future.
This is an exciting time to join NHP and we are seeking a skilled and experienced professional who can support our vision to ensure that young people leaving care live connected and fulfilling lives.
Purpose of the Role
Reporting to the Director of Partnerships, this newly created role offers the chance to support the delivery of our new Fundraising and Partnership Strategy (2025–2029) by helping to grow our community of supporters, increase individual digital giving and deepen engagement with corporate partners. We also welcome your ideas and experience in developing how we might approach digital fundraising.
Working closely with the Director of Partnerships, this role will lead on community fundraising development and provide hands-on coordination of partnership activities, from employee volunteering and group sessions to corporate fundraising events and payroll giving. The role will also contribute to communications and marketing content.
Key Responsibilities
Corporate Partnerships and Engagement
-
Support the Director of Partnerships in managing and delivering high-quality partnership activities, including:
-
Organising employee volunteering sessions – including mapping / tracking volunteer hours and activities (where possible)
-
Organising and supporting group visits, insight events, and work experience placements (as needed)
-
Work closely with NHP colleagues, Local House Project staff and partners to develop impactful partnership activities
-
Fundraising activities and events organised by corporate partners
-
Liaise with LHPs to coordinate partnership activity across different regions.
-
Maintain accurate partnership records and activity tracking in NHP’s CRM.
Communications and Collaboration
-
Work closely with the Business Support Administrator and Admin Team to create and share communications and marketing materials that promote partnership activities, volunteering, and fundraising opportunities.
-
Support the preparation of partnership updates, impact stories, and social media content.
-
Contribute to internal communications about partnership successes and learning.
-
Support the rest of the NHP team from time to time, as required.
Community Fundraising, Individual Giving and Supporter Engagement
-
Plan, deliver and evaluate a calendar of community fundraising activities and events (third party) to build NHP’s supporter base, ensuring income and engagement targets are met. (We plan to have 2 community fundraising events a year, and support those our corporate partners organise).
-
Recruit, brief and support challenge event participants, fundraisers and corporate teams undertaking community activities.
-
Develop toolkits and resources to empower supporters (fundraising packs, JustGiving Guides and risk assessments)
-
Support the Business Support Administrator to manage the stock, ordering and distribution of fundraising materials to ensure event participants are equipped and engaged.
-
Support the Director of Partnerships to lead the event logistics (registrations, supplier liaison, risk assessments, volunteer coordination, on the day delivery and post event follow up)
-
Provide guidance, resources, and encouragement to individuals and groups fundraising on behalf of NHP.
-
Support the development of our long-term individual goals (one-off donations and regular giving via our website)
-
Coordinate fundraising communications, updates, and impact stories to strengthen donor engagement and retention.
-
Track and evaluate community fundraising and individual giving performance and supporter feedback.
-
Maintain accurate CRM records of donor giving/community fundraising
-
Support with sharing best practice and resources that enable local teams to engage effectively with partners and supporters
Find out more
If you’re excited by the opportunity to build something transformative, we’d love to hear from you.
We recently held a briefing session to provide more information about this role. You can watch the recording below:
https://us06web.zoom.us/rec/share/_az6Qsqxp0jc200iP7227b1fZ2tsPFLIYicvMkxeVT5iOEswGX92VY8i9LxmF-M.fgx73P6eNwBPgXHr
Passcode: Tkk%9$b^
How to Apply
To apply, please submit your CV and cover letter via Charity Job detailing what skills, knowledge and experiences make you the best candidate for the role by 12pm Wednesday 8th April.
We welcome applications from all backgrounds. If you require adjustments during the application or recruitment process, let us know. If you are care-experienced and meet all the essential requirements you will be guaranteed an interview.
We do not accept unsolicited CVs from recruitment agencies.
Interviews
Shortlisted candidates will be invited to an in-person interview on the NHP Office in Crewe date to be confirmed.
Further details will be provided to shortlisted candidates.
Safeguarding Statement
NHP is committed to protecting the well-being of young people. All staff must adhere to our safeguarding policies.
General Requirements: Right to work in the UK, two professional references, and a DBS check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Agile - London Office/Home, United Kingdom
We’re looking for a strategic, people-centred leader to step into this pivotal role. Working across Fundraising, Marketing, PR and Communications, and Faith & Membership, you’ll drive cross-organisational alignment, improve campaign delivery, and strengthen collaboration across functions.
Reporting to the both the Director of Fundraising and the Director of Marketing you will lead or support a series of high-impact, cross-functional initiatives, including the development of our flagship Christmas campaign, ensuring consistent messaging, joined-up planning, and efficient use of resources.
You’ll be a strategic enabler able to advise on operational effectiveness, fostering greater collaboration across teams, and support the Communications Service Leadership Team in delivering business-critical operations.
This is a rare opportunity to influence how we work across the Communications Service, laying the groundwork for more connected, coordinated delivery across all income generation and engagement activities.
To be successful in this role you will have:
- Substantial experience in strategic project leadership within complex organisations
- A track record in integrated communications, or campaign planning
- A passion for building high-performing teams that thrive together
- Ability to influence at a senior level and inspire and motivate colleagues.
If you are an ambitious experienced operational leader looking for your next challenge and would like to play a key role in The Salvation Army’s income growth, this could be the role you’re looking for.
Working hours: Minimum of 35 hours per week, working a minimum of 40% across each month in the Territorial Headquarters, London.
Closing date: Monday, 30 Mar 2026
Interview Date: To be confirmed
In order to complete your application please download and read the job profile and any other attachments.
In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Appointment subject to satisfactory references and proof of right to work in the UK
For details of how to prove your right to work in the UK please visit the Government website and please note that we are unable to offer sponsorship.
Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.
Benefits:
25 days annual leave + bank holidays (pro rata for part-time) a contributory pension scheme; an employee assistance programme
Our mission is based on our faith in Jesus Christ who wants everyone to experience life in all its fullness.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Home Energy Advisor (Green Doctor) – Redress Programme
Salary: £25,229 – £27,885 per annum (pro rata for part time)
Hours: Full Time (37 hours per week) and Part Time roles available
Location: Barrow In Furness base. As part of the Redress Project, the successful candidate(s) will be expected to travel extensively to locations across the area.
About us
Groundwork works across the UK helping communities find practical solutions to the challenges they face. We provide training and create jobs, reduce energy use and waste, re-connect people with nature and transform whole neighbourhoods. Step by step we’ll go on changing places and changing lives until everywhere is vibrant and green, every community is strong enough to shape its own destiny and everyone can reach their potential.
About the role
We are looking for a dedicated and compassionate Home Energy Advisor (Green Doctor) to join our team in Cumbria. In this rewarding frontline role, you’ll provide practical, in-home support to residents most at risk of fuel poverty, including low-income households, older people, disabled residents and families with young children.
You will help make homes warmer, healthier and cheaper to run, offering tailored advice, installing simple energy-saving measures, and advocating on behalf of householders with energy providers.
If you’re a confident communicator who enjoys working with people and community partners, we’d love to hear from you.
What you’ll be doing:
As a Home Energy Advisor, you will:
- Deliver one-to-one home energy support visits to vulnerable residents
- Install small energy-saving measures such as LED light bulbs, draught excluders and reflective radiator panels
- Provide basic budgeting and money management advice
- Advocate with energy companies to help residents secure better tariffs and resolve issues
- Develop strong referral pathways with local authorities, housing providers, health services and community organisations
- Deliver informal energy awareness sessions to partners and community groups
- Maintain accurate records and complete all administrative tasks to a high standard
- Promote the project within the local community
About you:
We’re seeking a dynamic and dedicated person who can think on their feet, someone with a caring nature who has a strong desire for helping people and is passionate about making a difference. You will need to be highly organised and adaptable as no two days will be the same.
You will undertake assessments, fit practical energy saving measures and then offer energy saving advice to residents.
It’s a unique and challenging role that gives you the chance to make a difference to people’s lives every day.
Appropriate qualifications in energy efficiency would be useful but not vital as we will provide full in-job training for the successful candidates.
Closing Date: Noon on Friday 3rd April 2026.
Please note, should we receive a high volume of applications, we may look to close the role early, therefore we recommend an early application.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service.
Make yourself at home
We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role.
At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults.
This role is not eligible for UK Visa Sponsorship – the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
No agencies please.
About the role
This role sits within Women and Girls Network’s CJS Team and provides rapid, short-term advocacy and support to survivors, in London, who have experienced sexual violence and are engaging with, or considering engaging with, the criminal justice system.
You will deliver brief, trauma-informed and survivor-centred support to people who are unable to access an ISVA locally or who are waiting for support through the London Survivors Gateway. Working across the Gateway partnership - including Rape Crisis Centres, Galop, Survivors UK, Respond, and the Havens - you will help ensure survivors receive timely, independent information and advocacy at a critical point.
As this is a pilot role, you will also play a key part in shaping and developing this specialist brief intervention ISVA provision in response to survivor need.
Job description
As the Brief Intervention Independent Sexual Violence Advocate (ISVA), you will:
- Provide rapid, short-term independent advocacy, information and support to survivors navigating or considering the criminal justice system, enabling informed choice and access to rights.
- Deliver empowering, trauma-informed and intersectional support, including risk and needs assessments, safety planning and tailored action planning.
- Offer clear, impartial information about reporting options, the criminal justice process, survivors’ rights under the Victims’ Code, and available legal and compensation routes.
- Advocate on survivors’ behalf with police and criminal justice agencies, and support attendance at police stations or court where required.
- Work within strict safeguarding, confidentiality and professional boundaries, ensuring survivor safety and wellbeing remain central at all times.
- Develop and pilot a brief intervention ISVA model, contributing to service design, case management systems and best practice alongside the CJS Team Manager and Gateway partners.
- Build strong working relationships across the London Survivors Gateway partnership to strengthen pathways and improve access to timely support.
- Maintain accurate case records, monitoring and evaluation data, and engage in supervision, reflective practice and continuous professional development.
- Model WGN’s feminist, trauma-informed and anti-oppressive approach, contributing to a collaborative team culture and high-quality service delivery.
Closing date and interviews
This vacancy closes at 9am on Monday 13 April 2026, with in person interviews expected to take place in the week commencing Monday 20 April 2026.
About us
Women and Girls Network (WGN) is a pan-London organisation that supports women and girls affected by all forms of gendered-based violence. Our overall aim is to promote, preserve and restore the mental health and well-being of women and girls who have experienced, or are at risk of, gendered-based violence, whilst working towards a society free of gendered-based violence.
We do this by:
- Providing women-only holistic and seamless therapeutic services, which meet women and girls’ needs and contribute to total and sustainable recovery from the experiences of violence.
- Evidencing the impact of gendered-based violence and presenting this information in appropriate forums to affect social change in attitudes towards, and responses to, gendered-based violence.
- Developing good practice in the sector by providing training and guidance on specialist service provision and the development of culturally appropriate service delivery.
WGN is proud to be an accredited Living Wage Employer and a member of The London VAWG Consortium, Halo Code, and Helplines Partnership.
Join us and be part of a team that values your well-being, growth, and contribution.
We are deeply committed to creating a workforce that reflects the diversity and strength of the women and girls we serve, and we strongly encourage candidates from Black and Global Majority backgrounds with Lived Experience who may not meet all criteria to apply.
WGN is an equal opportunities employer.
The above post is exempt under the Equality Act 2010, Schedule 9, Part 1.
We promote social change that transforms societal attitudes, practices, and policies to prevent and eliminate violence against women and girls.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Corporate Partnerships Coordinator
We are seeking a highly organised Corporate Partnerships Coordinator to help deliver exceptional stewardship and engagement for corporate supporters.
Position: Corporate Partnerships Coordinator
Salary: £28,000 per annum
Location: Remote within the UK with occasional travel
Hours: Full time
Contract: Permanent
Closing Date: 5:00pm on Thursday 2nd April 2026. (We reserve the right to close the role early should a suitable applicant be found)
About the Role
This role plays an important part in supporting corporate partnerships and ensuring every partner feels valued and connected to the organisation’s work.
You will coordinate communications, manage administration and support events and engagement activities while maintaining accurate records and reporting.
Key responsibilities include:
- Supporting the delivery of stewardship plans for corporate partners
- Acting as a first point of contact for partner enquiries
- Drafting communications including partner updates and newsletters
- Coordinating partner events, webinars and engagement opportunities
- Maintaining accurate partnership records within the CRM system
- Supporting donation processing and partnership reporting
- Assisting with research and preparation for partnership proposals
- Coordinating meetings, agendas and internal team support
About You
You will be organised, proactive and comfortable working with multiple stakeholders while maintaining excellent attention to detail.
You will bring:
- Experience in supporter care, account management, customer service or administration
- Excellent written communication skills
- Strong organisational skills and attention to detail
- Experience working with CRM or database systems
- Confidence managing multiple tasks and priorities
- A proactive approach and professional manner
About the Organisation
This organisation works in partnership with Indigenous and local communities to protect rainforests and tackle the climate crisis. By supporting community led conservation and providing practical resources, they help protect vital ecosystems while strengthening resilience against environmental threats.
Other roles you may have experience of could include; Corporate Partnerships Assistant, Partnerships Coordinator, Fundraising Assistant, Corporate Fundraising Officer, Account Executive, Supporter Care Officer.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Chief Executive Officer (CEO) – Team Domenica
Location: Brighton & Hove (hybrid; 2-3 days per week on-site)
Salary: Circa £85,000
Contract: Permanent, Full time
Could you lead a warm, community-centred charity that turns specialist education and hospitality enterprises into sustained employment for young people with learning disabilities?
About Team Domenica
Team Domenica exists to help young people with learning disabilities build independent, fulfilling lives through sustained employment. Founded in 2016 by Baroness Rosa Monckton, the charity combines a Department for Education-recognised Specialist Further Education college, employment coaching and long-term employer support to achieve unrivalled outcomes for young people with learning disabilities - around 80% of programme graduates move into paid work.
Over the last decade the organisation has supported more than 200 candidates and built a portfolio of social enterprises that provide genuine workplace training: Café Domenica and a coffee roastery. Most excitingly, we have recently opening The North Star pub. The North Star is a purpose-acquired, prime-location commercial venture adjacent to the Royal Pavilion, operating as a full-scale hospitality business (circa £1.3m turnover) and functioning as a peerless, day-to-day training environment for candidates while contributing vital unrestricted income. Now that the pub is fully up and running, it presents a major opportunity for commercial development. Growth to date has been rapid and successful, but the organisation now needs a Chief Executive who will consolidate operational foundations, secure sustainable trading and fundraising, and protect the quality and culture that make Team Domenica distinctive as we prepare for further growth.
As our next Chief Executive, you will:
• Strategic Leadership & Direction - Set and deliver a strategy that balances growth, financial sustainability and strong employment outcomes for candidates.
• Commercial & Social Enterprise Performance - Lead the charity’s commercial enterprises, primarily The North Star pub, but also Café Domenica and the roastery - ensuring strong commercial performance and high-quality training opportunities.
• Fundraising & Income Growth - Diversify fundraising beyond founder-led networks, building sustainable income from trusts, corporates, major donors and individuals.
• Education & Programme Quality - Work with the Executive Director for Education to maintain high-quality, compliant specialist FE and supported internship provision.
• Organisational Leadership & Infrastructure - Strengthen operational foundations across finance, HR, systems and communications to support a growing, multi-site organisation.
• People & Culture - Provide visible leadership that supports staff, strengthens management and protects the charity’s candidate-centred culture.
• Partnerships & External Profile - Act as ambassador, building relationships with employers, partners and supporters to expand employment opportunities.
• Governance & Board Partnership - Work closely with trustees and the founder to strengthen governance and ensure long-term sustainability.
Who you are
• Seasoned senior leader with experience of running organisations of similar scale and complexity, including multi-site operations.
• Proven strategist with a strong track record of delivering organisational change, restructuring and sustainable growth.
• Confident commercial leader with P&L ownership and demonstrable success improving trading performance in hospitality, retail or other trading businesses.
• Experienced income generator in the charitable sector - trusts, major donors, corporate partnerships and individual giving.
• Credible and committed to specialist education and employment pathways for people with learning disabilities.
• Strong communicator and public spokesperson, comfortable with high-profile fundraising and stakeholder engagement.
• Financially literate, resilient and emotionally intelligent; visible, hands-on and pragmatic as a leader.
Desirable: direct hospitality experience, experience scaling social enterprises or knowledge of FE regulation/Ofsted would be advantageous.
Why Team Domenica?
• A proven, distinctive model that delivers real, long-term employment outcomes for young people with learning disabilities.
• A rare leadership role that combines mission-driven practice with commercial stewardship across cafés, a roastery and a training pub.
• Hybrid working with regular on-site engagement at Pavilion Buildings and social enterprise sites, offering visible day-to-day impact.
• The opportunity to shape national growth, with London the priority for careful expansion and a high-profile platform to influence practice nationally.
For full details of the role including how to apply, please download the full appointment brief. For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill via the apply button with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence.
Closing date for applications: 9am, Monday 6th April 2026
As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
The Organisation
The Open SU serves the interests of around 170,000 part-time and distance-learning students spread across the UK, continental Europe and beyond. Our role is to represent and support the interests of this vast and diverse community of students. The Open SU is an independent registered charity, governed by elected student leaders. Our team of vibrant, friendly and dedicated professional staff provide the vital support needed to deliver our ambitious strategy. Though your skills and experience are important, vital to us, are your values. Here at the Open SU we are committed to a positive team culture to enable and empower all members to be their very best.
The Job
The Open SU delivers a dedicated student advice service called the Individual Representation Service. We are seeking a Student Advisor to provide one-to-one support for students navigating a range of university processes, including Central Disciplinary Hearings, Academic Misconduct investigations, Complaints, and Appeals. This is a 12-month role with the potential for extension, subject to demonstrating continued need.
In this role, you will:
-
Provide high quality advice and information across a broad range of academic matters, including academic appeals, academic misconduct, complaints, disciplinary processes, extenuating circumstances, and fitness to practice issues.
-
Represent individual students at formal and informal University meetings
-
Accurately record student queries and maintain clear, up to date case records.
-
Manage a case load and deliver timely advice through a range of channels.
-
Build and maintain effective relationships with university departments, external stakeholders, and other relevant bodies.
-
Develop your expertise in university regulations, processes, and operations, applying this knowledge confidently and accurately to individual cases while working collaboratively with internal and external partners to ensure students receive the support they need.
-
Identifying policy issues/trends and communicating these to the Student Advice Manager.
The Person
We’re looking for an organised, proactive individual who thrives in a busy environment and is confident delivering advice to people with a wide range of backgrounds and needs. You will need to have experience of managing multiple deadlines, prioritising your workload effectively, and adapting to changing demands.
As part of a small but very active team, you’ll enjoy collaborating with colleagues and contributing to our shared goal of improving the experience of students. You will bring strong analytical skills, enabling you to review complex paperwork and situations, and to present information clearly and concisely, both in writing and verbally. You will need to be confident delivering presentations to students and staff.
Please read the full role description attached.
Closing date for applications: 3pm, Monday 23rd March 2026
Interview Date: 8th /9th April
Please note: We reserve the right to close the vacancy early, depending on the volume of applications
Our mission is to make a positive difference to all OU students – it's the foundation of everything we do.



The client requests no contact from agencies or media sales.


