Records manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About CodeYourFuture
At CodeYourFuture (CYF), we believe talent is everywhere, but opportunity is not. We are a non-profit community that trains adults from underrepresented backgrounds and low-income individuals to launch successful careers in the tech industry.
Our model relies on a passionate, self-organising ecosystem of professionals, trainees, and graduates. As our Community Builder, you will be the beating heart of your regional community, empowering trainees, volunteers, and alumni to unite around CYF’s shared mission.
The Opportunity
We are looking for a community leader who understands grassroots engagement, human agency, and systemic change.
In this mid-level role, you will build and cultivate an empowering, open, and highly collaborative regional community. You will ensure every member, from a first-time mentor to an alum, understands their unique impact in helping trainees secure quality, sustainable tech jobs.
How You’ll Drive Impact
- Foster Volunteer Ownership:Recruit, onboard, and retain skilled tech and non-tech professionals, enabling them to deliver high-value volunteering whilst continually developing their skills
- Empower Trainee Agency: Build a safe, transparent, and motivating environment where trainees take active ownership of their learning and community responsibilities, recognising that real change is in their hands.
- Nurture an Active Alumni Network: Mobilise graduates into a sustainable network of long-term community members, mentors, event speakers, and ambassadors in your region.
- Optimise Operations & Retention: Track engagement patterns using data and CRMs, identify root causes of attrition, and work alongside our Education team to design proactive support strategies that boost course completion.
- Champion Regional Outreach: Represent CYF at local tech meetups and community events while maintaining seamless, action-driven communication channels across the community.
What You Bring
- Community Building Track Record: Proven experience in volunteer management, community organising, non-profit coordination, or public-facing program delivery.
- Inclusive Communication & Empathy: Outstanding interpersonal skills with a proven ability to build deep trust across diverse cultural, socioeconomic, and technical backgrounds.
- Data-Informed Approach: Comfortable using operational tools, spreadsheets, and CRMs to track community metrics, monitor cohort health, and intervene early when participation dips.
- Event & Project Management Skills: Strong organisational talent to run seamless, engaging in-person local community events and activities.
- Mission Alignment: A deep, genuine passion for access to opportunities, tech equity, and social mobility.
Working Pattern & Logistics
- Work Model: Hybrid flexibility with a local presence. You will spend at least one day a week at your local office/class. You might need to attend/organise occasional evening events and meetings
- Weekend Commitment: You will be required to attend one Saturday class per month during active cohort runs,
What Success Looks Like in 6–12 Months
- Volunteer Pipeline: Healthy volunteer-to-trainee ratio established across all courses
- Retention Targets: Measurable reduction in volunteer and trainee attrition through timely, proactive support interventions.
- Alumni Engagement: Active participation of regional alumni in mentorship and guest-speaking roles within active cohorts
Please read our values and working principles before making an application to make sure they match your own.
https://codeyourfuture.io/about/
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Code Your Future
Code Your Future trains dedicated people in poverty to change their lives by getting good jobs in the software industry. We have helped hundreds of people get jobs so far, including at companies like Google, Slack, HashiCorp, Thoughtworks, and Capgemini. All of our education is free, and we cover expenses like childcare and transportation to support people in need.
We teach part-time courses using a flipped classroom style, assigning our trainees material to learn and exercises and projects to work on. We meet in person once a week on Saturdays, and host mentoring sessions during the week, to help people with their learning. Our teaching and mentoring is primarily delivered by volunteers with a diverse set of backgrounds and skills, and our curriculum is all open source.
We sell corporate packages to companies to reach hiring and sponsorship agreements. We can create a custom training track to adjust to companies’ technical requirements.
Position Overview The People & Operations Lead manages the day-to-day execution of internal operations, driving efficiency through automated workflows across HR, finance, and community safeguarding.
Your Responsibilities
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HR Operations: Manage the full employee lifecycle (onboarding to offboarding), leave, and training management. Ensure compliance with the Equality Act, managing access requirements and reasonable adjustments across the organisation.
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Financial Administration: oversee regular financial approvals, weekly expense processing, and support the annual audit.
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Safeguarding: act as Designated Safeguarding Lead (DSL). Maintain safeguarding policies and ensure training is understood across our community.
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Systems & Automation: modernise internal tools and grant administration workflows to reduce manual admin tasks, whilst maintaining operational data integrityand managing secure user access across internal databases (HR, grant tracking, and community records).
Your Background
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Hands-on experience in operational HR, DSL safeguarding, and core financial processes, with a passion for designing clear, efficient workflows.
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Compliance & Safeguarding Focus: Hands-on experience with safeguarding best practices, equality legislation (Equality Act, access requirements, reasonable adjustments), and data protection compliance (working alongside our DPO on GDPR/SARs).
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Pragmatic Problem Solver: Comfortable managing multiple operational streams.
Why Join Us?
You will be playing a central role in keeping our mission running safely and effectively. You’ll have the opportunity to shape our internal processes, work closely with passionate leaders, and make a tangible impact every day.
Please read our values and working principles before making an application to make sure they match your own.
https://codeyourfuture.io/about/
The client requests no contact from agencies or media sales.
The Service Desk Analyst is a key role within the Technology function, acting as the first and second line of support for end users across the organisation. The role is focused on delivering a high quality, customer centric support service aligned to ITIL best practice, ensuring incidents and service requests are resolved efficiently, within agreed Service Level Agreements (SLAs), and with minimal disruption to business services.
The post holder will play an active part in incident, request, problem and change enablement processes, working collaboratively with internal teams and third party suppliers to restore service quickly, prevent recurrence of issues, and continually improve the end user experience.
This is a 12 months FTC
Responsibilities
- Be the first point of contact for staff needing IT help, responding via phone, email, self-service portal and occasional desk-side support.
- Record and manage support requests using the IT system, making sure they are logged correctly and handled in a timely way.
- Resolve common IT issues at first and second level, passing more complex problems to senior teams when needed.
- Take responsibility for seeing issues through to completion and keeping users updated on progress.
- Set up accounts, equipment and system access for new starters, role changes and leavers, making sure access is added or removed when required.
- Help staff with their laptops, desktops, mobile devices, and everyday software.
- Support users with Microsoft 365 tools such as email, Teams, OneDrive and SharePoint.
- Assist with setting up and maintaining user devices and applications.
- Spot repeat issues and flag them to senior team members so longer-term fixes can be considered.
- Add helpful notes and simple guides to the team knowledge base to make it easier to resolve issues in future.
- Suggest practical improvements to the service based on day-to-day experience and user feedback.
- Work with other IT teams and external support providers when extra help is needed to resolve issues.
- Help follow up on supplier support calls and keep track of progress.
- Aim to resolve requests within agreed timeframes and provide a good level of customer service.
- Keep support records clear and up to date, including notes on what was done to fix issues.
- Assist with basic reporting by keeping tickets accurate and properly updated.
- Follow company policies on security, data protection and acceptable use.
- Support common Microsoft technologies, printers, mobile phones etc.
- Prepare equipment and accounts for new starters and ensure everything is ready for their first day.
- Occasionally travel to other organisation sites around the country to provide on-site support when required.
Essential
Knowledge/Experience
Education:
ITIL Foundation (or equivalent working knowledge)
Relevant IT support certification or demonstrable equivalent experience
Skills/Aptitudes:
- Excellent customer service and communication skills
- Strong troubleshooting and analytical ability
- Ability to work collaboratively across teams and suppliers
- Proactive mindset with a focus on continuous improvement
- Well organised, able to manage workload and meet deadlines
Knowledge/Experience:
- Strong and demonstrable experience providing 2nd line support across end-user and workplace technologies in a Microsoft-centric environment.
- Solid experience supporting Windows 10/11 desktops and laptops, including build, configuration, troubleshooting and user profile issues.
- Experience working day-to-day within a service desk / ITSM environment, managing incidents and requests beyond 1st line triage.
- High level of technical troubleshooting capability, able to diagnose and resolve complex or non-standard incidents and act as an escalation point for 1st line analysts.
- Experience working to SLAs and priorities, managing competing workloads and deadlines effectively.
- Experience supporting user lifecycle activities (Joiners, Movers, Leavers), including account setup, access changes and deprovisioning in line with security policies.
- Experience liaising confidently with both technical and non-technical users, including senior stakeholders.
- Experience supporting mobile devices (iOS / Android), Teams telephony and peripherals.
- Good working knowledge of Active Directory / Azure AD (Entra ID), including group management, permissions and basic identity troubleshooting.
Personal Attributes:
- Strong commitment to delivering a high-quality, customer-focused service.
- Takes ownership of issues end-to-end, ensuring users are kept informed until resolution.
- Calm and methodical under pressure, with a clear sense of urgency when restoring service.
- Strong attention to detail, particularly in ticket documentation and knowledge sharing.
- Proactive mindset, always looking for ways to improve service quality and reduce repeat incidents.
- Committed to continuous professional development and keeping technical knowledge current.
- Collaborative team player who supports colleagues and contributes positively to team culture.
Desirable
Education:
- Experience contributing to problem records, known errors or service improvement initiatives.
- Microsoft certifications (e.g. Modern Workplace, Endpoint, Azure Fundamentals).
- Experience working in a hybrid or multi-site organisation.
Closing date for applications is 19 August at 23:55.
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



Boaz Trust relies on the generosity of trusts and foundations to provide accommodation and support for people seeking sanctuary, and to challenge and change the unjust systems that cause destitution, both locally and nationally. We are looking for a Fundraising Officer (Trusts) who can help us sustain and grow this vital income by building positive, long-term relationships with funders, delivering high quality applications and reports as needed.
The money raised through this role will support Boaz’s work with people who are facing or experiencing homelessness because of their insecure, changing or uncertain immigration status. Our work includes providing safe accommodation and person-centred support, while working towards our mission of ending destitution among people seeking sanctuary.
Day to day, you will research prospective funders, prepare persuasive applications and cases for support, and produce accurate, engaging reports showing what funders’ support has achieved. You will manage a pipeline of applications and reporting deadlines, keep our fundraising database up to date, and work closely with colleagues across Boaz to best communicate the stories, outcomes, and impact from our work. You will communicate directly with existing and potential funders by email, telephone and, where appropriate, in meetings.
We are looking for someone who enjoys building interpersonal relationships with both funders and supporters and team-mates, is skilled at communicating through writing, can turn detailed information into a clear and compelling case for support, and is organised enough to manage several deadlines at once. You will already have experience of trusts fundraising or bid writing. Most importantly, you will be thoughtful, curious and collaborative, be aligned with Boaz’s values and our commitment to the dignity and rights of people seeking sanctuary.
Our vision is that people who seek safety in the UK are welcomed here and are free to live life in all its fullness.
People Experience Business Partner - Volunteering - (permanent, full-time or 2 x 17.5 hour job share)
About you
Do you want to use your skills to make it possible for people with myeloma to live longer and better lives? We are looking for a People Experience Business Partner who will lead the transformation of Myeloma UK's volunteering offer, shaping the future of how we engage with our volunteers and how they help us in our ambitions.
You will bring a progressive approach as either having been a Head of Volunteering, HR Business Partner or People Experience Partner to lead the development and implementation of a new volunteering proposition. From recruitment to recognition, from training to promoting inclusion, you will help shape it all. The post holder will work collaboratively, have good influencing skills with excellent stakeholder management, but most importantly will be someone who naturally leads with heart and compassion.
Your background/ skills:
- Experience in HR, People & Culture, Colleague Experience or leading volunteering.
- Experience from the third sector including volunteering.
- Experience leading organisational change, transformation or projects.
- The ability to design and implement people-focused solutions at pace.
- A compassionate, collaborative approach, with the confidence to challenge constructively and build trusted relationships.
- Digital confidence and a curiosity to embrace new ways of working.
- Continues improvement mindset and willingness to learn.
In return, you'll join a values-led charity where your work will make a genuine difference to people affected by myeloma. You'll be part of an ambitious, supportive People & Culture team and have the opportunity to shape a role that can grow alongside your career.
About the role
Help us transform the volunteering experience at Myeloma UK.
We're looking for an experienced People & Culture, People Experience or Senior Volunteer Management professional who combines compassion with action. Someone who leads with heart, builds trusted relationships and enjoys turning ambitious ideas into practical, sustainable solutions.
Reporting to the Director of People & Culture, you'll work with senior leaders, volunteer managers, People and Culture Colleagues and volunteers across the organisation to design and embed a modern volunteer experience that reflects our values and supports our ambitious People & Culture agenda.
You'll create a complete volunteer lifecycle, from attraction and recruitment through to onboarding, development, engagement, recognition and retention, ensuring every volunteer has a consistent, inclusive and rewarding experience.
This is primarily a transformation role. Around three-quarters of your time will be spent leading a high-profile organisational project to redesign and embed our volunteering experience, while the remaining time will focus on coordinating volunteering activities that help our volunteers and managers succeed.
This is a rare opportunity to build something from the ground up and leave a lasting legacy by creating an outstanding volunteering experience for current and future volunteers.
You don't need extensive volunteer management experience although charity sector and understanding of volunteering is a must. We're looking for someone with strong people experience expertise, project and change management skills and, above all, someone who leads with compassion. You'll be equally comfortable influencing senior leaders, supporting managers and rolling up your sleeves to make things happen.
For the right person, this role offers genuine opportunity to develop into a broader People & Culture leadership role as our organisation and team continue to evolve.
About us
Myeloma UK is the only UK charity focused on the incurable blood cancer, myeloma and its related conditions. We provide support and influence access to treatments, while researching a cure. Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well.
We are committed to bringing together the best and brightest people to help us ensure that every person affected by myeloma has an empowered present and a hopeful future.
Our ultimate goal is to find a cure. Until then, our mission is to help every person living with myeloma, live well, for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change.
Our cultue
Wellbeing and staff engagement are at the heart of our culture. We offer employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working which includes both home and hub-based office working, health plan, employee assistance plan and holiday purchase scheme. We are committed to providing learning and development opportunities for all our employees.
How to apply
If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending the following:
1. A cover letter telling us more about you and what you think makes you a good fit for this role
2. A CV that sets out your career history, with key responsibilities and achievements
Applications close at 9am on Friday 21st August 2026. 1st stage interviews will be held w/c 31 August 2026. Further interviews will be scheduled on completion of 1st stage and will be held in person in Edinburgh.
Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:
· sex
· race
· disability
· age
· sexual orientation
· gender reassignment
· religion or belief
· marital status
· or pregnancy and maternity
Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.
The client requests no contact from agencies or media sales.
GARAS is recruiting a Refugee Resettlement Officer to support the significant expansion of our Refugee Programme through the UKRS and ARAP Resettlement Schemes. This is a unique and exciting opportunity for someone interested in gaining first-hand experience working on the frontline of a fast-paced, client-facing charity.
The successful candidate will contribute to the effective and efficient operation of our Refugee Resettlement Team, which offers comprehensive advice and support to refugees from various backgrounds.
This is an immensely rewarding role, working in a dynamic charity building on an ethos of care and inclusivity. We are looking for an exceptional individual, committed to go the extra mile and convey our passion to support and transform the lives of refugees in our care.
Job Summary
The purpose of the job is to assist individuals and families in their resettlement into life in Gloucestershire. Interventions will be aimed to ensure families gain independence and feel integrated into their new communities. Clients come from a variety of traumatic backgrounds, and are often living with the effects of their experiences, which may include trauma, PTSD, and domestic abuse situations.
To support individuals and families through five stages of integration to include: Preparation, Housing, Finance, Education, Health and Employment.
To work with key partners across the geographical area to ensure refugees who arrive through the UKRS and ARAP Resettlement Schemes are referred and signposted into appropriate support services and networks.
An enhanced DBS check will be required for this post.
A full driving license is essential, as a lot of the work involves visiting clients in locations across the county. The work also may involve taking clients to appointments, and collecting/delivering large or bulky items.
Main Duties and Responsibilities
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To develop and deliver comprehensive support plans for families who are newly arrived and throughout their first years in the UK. This includes reviewing these at regular intervals to ensure they continue to fully meet the needs of all family members.
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To be responsible for managing the full support needs of caseload families including helping them to apply for benefits and learn to manage their finances; organising and ensuring attendance at ESOL classes; facilitating access to medical services including initial health assessments and follow ups; applying for schools and ensuring children are supported to settle in; encouraging attendance at community groups and with other practical arrangements as needed on a bespoke basis.
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To support individuals and families with complex physical and psychological vulnerabilities in order that they are able to link with the help that they need to overcome these as fully as possible.
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To record, monitor and evaluate casework practice and maintain confidential records for each family using in-house data recording systems.
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To manage the transition of allocated families from intensive support to independence by empowering families to understand the systems and develop the skills required to live well in the UK.
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To provide support and advice in a manner which understands the core elements of the refugee journey, the impact of trauma and principles for effective recovery.
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To support and assist families to seek and secure meaningful and gainful employment to mitigate benefit cap restrictions; to include the development of CV’s and skills audits.
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To build and maintain collaborative relationship with partner agencies and community services to provide effective support for families. This will include Benefits, Housing, English Learning, Healthcare and Social Care providers as well as others as needed.
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To help other agencies understand the needs of the families of this programme and to help to avoid misunderstandings between parties due to cultural and language differences.
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To connect families with meaningful engagement opportunities to enable them to build community connections and networks, develop confidence and learn new skills to improve their well-being.
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To manage workload effectively using flexibility and adaptability, to ensure a good balance between competing priorities such as urgent client issues, pro-active casework support, medium to long term plans and other project work. This will include providing regular updates on all areas of work to the UKRS/ARAP Resettlement Team Leaders.
Professional Development
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Keep up to date with legislation, policies and procedures and undertake appropriate training particularly with migration.
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Undertake cultural awareness training where appropriate and understanding of UK processes in order to assist the new families as they settle.
Administration
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Use IT, maintain accurate records and GARAS diary.
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Prepare for and attend supervision sessions, team meetings, staff meetings and meetings with external partners.
Other Duties & Responsibilities
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To demonstrate commitment to the aims, principles and policies of the UKRS/ARAP projects.
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Abide by health and safety guidelines and share responsibility for own safety and that of colleagues.
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To abide by GARAS’ confidentiality requirements.
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To maintain relevant professional boundaries.
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To undertake any other duties and tasks as may lie within the scope of this post.
Person Specification
Candidates will be shortlisted on the following specifications and need to address each of them in their application.
All relevant experience whether paid or voluntary, in the UK or overseas may be included. GARAS values different and creative ways of working.
Essential
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Experience of providing advice and support to vulnerable people.
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A strong understanding of services available and the needs of refugees moving to the UK.
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A willingness to learn quickly and develop new skills to support your client group.
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A good understanding/experience of the processes in relation to the following systems: Benefit, Education, Employment, Health and Social Care, Housing, and Financial Management.
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The ability to prioritise tasks, to identify and work to deadlines and to manage time effectively under your own initiative.
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The ability to communicate effectively and sensitively with clients, and to manage difficult situations.
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An understanding for the need of confidentiality and a non-judgmental approach to service delivery.
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Ability to work as part of a team and to work collaboratively and professionally with external agencies, community representatives, colleagues and volunteers.
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Ability to use IT.
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Ability to work flexible hours to meet the needs of the service. This includes occasional evening and weekend emergency calls.
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To have and hold a full clean driver’s license and have access to a vehicle.
Desirable
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Experience of working directly with refugees. Knowledge of the core components of the refugee journey; the impact of trauma and principles to support effective recovery.
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Experience of managing a caseload with particular regard to Benefits, Employment, Housing and Debts.
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Experience of working with interpreters.
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An ability to speak additional languages would be a significant advantage in this position.
Application deadline: 9am, Monday 17 August 2026
Interview Date: week commencing 24 August 2026
Providing support to asylum seekers, refugees and certain other migrants
The client requests no contact from agencies or media sales.
As part of our friendly and collaborative Finance team, you will help ensure the smooth and accurate processing of financial transactions across both the charity and its wholly owned subsidiary. Your responsibilities will include processing and recording income, maintaining sales and purchase ledgers, and providing essential support with a range of day-to-day finance activities. This is an excellent opportunity for someone who enjoys working with numbers, takes pride in accuracy, and wants their work to contribute to a meaningful cause.
We are looking for an organised and detail-oriented individual with experience in finance, accounting, bookkeeping, or a similar administrative role. You will have a proven ability to process financial transactions accurately, maintain reliable records, and use finance systems, Microsoft 365 applications, and Excel with confidence. A sound understanding of basic accounting processes is essential, and a relevant qualification would be advantageous. Alongside strong numerical and organisational skills, you will demonstrate exceptional attention to detail and the ability to handle confidential information with discretion and professionalism.
As the role involves working closely with colleagues across the organisation, you will be a proactive team player with excellent customer service and communication skills. You will be comfortable building positive working relationships, solving routine finance queries using sound judgement, and managing your workload effectively both independently and as part of a team. Above all, you will bring a reliable, conscientious, and enthusiastic approach, helping to ensure the Finance function delivers an excellent service that supports World Land Trust's mission to protect and restore threatened natural habitats around the world.
Please refer to the application pack which can be found on our website which contains the full job description, person specification and how to apply. You will need to log your application and upload your CV, along with a covering letter. Your covering letter is an important part of your application and should include why you’re interested in this role and working for World Land Trust, along with a summary of how you meet the essential criteria in the person specification.
Helping people across the world protect and restore their land to safeguard biodiversity and the climate
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT US
We are SPEAR, a charity working tirelessly to end homelessness across South West London and beyond. We believe homelessness should be rare, brief, and non-recurring, and we work every day to make that a reality. Our services include street outreach, assessment hubs, supported accommodation, and tenancy support, helping people move off the streets and into safe, secure housing. We take a person-centred, trauma-informed approach, building trust and supporting people to achieve long-term stability and independence.
ABOUT YOU
Working side-by-side with people who are homeless or at risk of it, you'll help them take charge of their journey — setting goals, building skills, and securing the stability of a tenancy they can call their own. Your day-to-day will span everything from crisis intervention and welfare benefits support to leading case reviews with partner agencies, all while managing a caseload with care and accuracy. You'll build the kind of trusting relationships that tackle isolation and exclusion head-on, working creatively and with emotional resilience to overcome whatever challenges arise. If you're driven by making a tangible, lasting difference in people's lives, this is a role where your impact will be felt every single day.
YOUR BENEFITS
- Generous holiday – 26 days plus public holidays, rising to 31 days with length of service
- Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money and legal advice
- Health support – Occupational health service and free annual eye test (with contribution towards glasses if required)
- Cycle to Work – Save on a new bike and accessories through salary sacrifice
- Season ticket loan – Interest-free loan for annual travel passes
- Moving house day – Extra day of leave when you move home
- Financial security – Life assurance (4x salary) and interest-free emergency staff loan
- Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options
- Career development – Ongoing training, learning and progression opportunities
- Blue Light Card – Discounts across a wide range of shops, restaurants and services
Could this be your next role? Read the full Job Description now!
The client requests no contact from agencies or media sales.
Contracts Surveyor (Healthy Homes)
East London (Hybrid) | £50,862 + Excellent Benefits
Goodman Masson are delighted to be partnering with an established and highly respected Housing Association to recruit a Contracts Surveyor/Manager - Healthy Homes.
This is an exciting opportunity to join an organisation with a strong social purpose, delivering high-quality homes for thousands of residents across London. You'll play a key role in ensuring homes remain safe, healthy and compliant while leading the technical delivery of damp & mould remediation and Healthy Homes repairs in line with the latest regulatory requirements, including Awaab's Law.
If you're an experienced Surveyor or Contracts Manager looking to take ownership of an important service that genuinely improves residents' lives, we'd love to hear from you.
The Role
Reporting into the Operations Manager - Responsive Repairs, you'll oversee the technical management and contract performance of Healthy Homes and damp & mould cases from initial diagnosis through to completion.
You'll ensure works are delivered safely, to a high standard and within regulatory timescales, whilst driving contractor performance, customer satisfaction and value for money.
This is a varied role combining technical surveying, contract management, compliance oversight and customer-focused service delivery.
Key Responsibilities
- Manage the end-to-end delivery of Healthy Homes and damp & mould repair cases.
- Ensure cases are investigated and managed in line with Awaab's Law requirements and regulatory timescales.
- Diagnose building defects, identify root causes and specify appropriate remedial works.
- Undertake pre- and post-inspections to ensure quality, compliance and health & safety standards are met.
- Prepare repair specifications and issue works orders within agreed budgets.
- Monitor contractor performance, KPIs and service delivery standards.
- Attend monthly contract performance meetings and drive continuous improvement.
- Maintain accurate records across repairs and asset management systems.
- Provide technical surveying advice to colleagues on responsive repairs and disrepair matters.
- Build strong relationships with contractors, local authorities and internal stakeholders.
- Ensure residents receive excellent communication throughout the lifecycle of repairs.
About You
We're keen to speak with candidates who have experience within social housing, local authority or residential property maintenance environments.
You'll ideally have:
- Experience managing responsive repairs, damp & mould or Healthy Homes programmes.
- Strong building pathology knowledge with the ability to diagnose defects and specify repairs.
- Experience carry
Are you passionate about improving the health and well-being of your local community? Do you have the skills and compassion to support individuals living with long-term health conditions? We’re looking for a motivated Health & Wellbeing Facilitator to join our dedicated team at Age UK Bromley & Greenwich.
About the Role
As a Health & Wellbeing Facilitator, you will play a pivotal role in delivering our Long-Term Health Conditions Programme. This includes leading self-management workshops, organising peer support groups, and empowering clients to make positive lifestyle changes. You’ll be a key player in helping individuals build confidence, enhance their health knowledge, and take control of their well-being. Working closely with colleagues and volunteers, you’ll connect clients to valuable services, create support networks, and make a tangible difference in their lives.
What You’ll Do:
- Work with the Lifestyle Coordinator to plan and deliver engaging health and well-being workshops for individuals with ongoing health conditions.
- Facilitate support groups, training and supervising volunteer peer mentors to provide targeted, condition-specific guidance.
- Collaborate with partner organisations to ensure a smooth referral process for additional services like Befriending, Carer Support, and Handyperson services.
- Provide personalised support through various channels, including face-to-face meetings, phone calls, and online communication.
- Help clients develop essential skills, such as managing medication, reducing stress, and communicating with healthcare providers.
- Monitor programme outcomes, maintain accurate client records, and contribute to continuous service improvement.
About You
We’re looking for someone with excellent communication skills, a proactive attitude, and a genuine passion for helping others. You should have experience working with individuals who face health challenges and a commitment to promoting independence and well-being. Knowledge of local resources and services is a plus, as is experience in organising health-related workshops or programmes.
Essential Skills & Experience:
- Strong communication skills with a track record of supporting individuals facing health challenges.
- A basic understanding of long-term health conditions and how they impact physical, emotional, and social well-being.
- Ability to work effectively both as part of a team and independently.
- A flexible and adaptive approach to meet the needs of our clients.
Why You’ll Love Working with Us
At Age UK Bromley & Greenwich, we are passionate about making later life a time to enjoy. Join a supportive, mission-driven team where your work is valued and where you’ll have the chance to make a real difference in your community. We value equality, respect, and creativity, offering a collaborative and flexible work environment.
What We Offer:
- 27 days of annual leave (pro rata), plus bank holidays.
- Pension scheme with a competitive employer match.
- Hybrid working options considered (after completion of Probation Period) to support work-life balance.
- Access to the Employee Assistance Programme for mental, financial, and physical well-being support.
We're a local charity working in the community to support older people, their families and carers. We want everyone to be able to love later life.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Fundraising Officer
Fundraising & Engagement | Remote (UK-based)
Salary: £24,000 per annum (0.8 FTE, based on a full-time equivalent salary of £30,000)
Hours: Part time (28 hours per week to be worked over 4 or 5 days)
Location: Home-based in the UK with occasional paid travel to London
Contract: Fixed Term Contract until 30 June 2028 (with potential for extension)
Join Population Matters
We are a UK charity with a global remit. Our vision is of a world in which our human population lives fairly and sustainably with nature and each other. As we enter an exciting new phase of growth and influence, we’re looking for a highly organised and efficient Fundraising Officer to support the delivery of our online and offline activities within a diverse fundraising portfolio.
About the Role
We are looking for an enthusiastic, efficient and experienced fundraiser who can adapt, react to and maximise income opportunities in a challenging fundraising landscape; someone who is genuinely excited about our vision and mission, can work independently as well as within a team structure and can translate our work into credible, effective and powerful fundraising messaging. Your primary focus will be driving our medium- to long-term income streams i.e. regular giving and legacies.
Important Information
· This is a UK-based role
· Applicants must have the Right to Work in the UK
· We are unable to offer sponsorship
Apply Now
If you’re ready to play a vital role in a purpose-driven organisation and help shape a more sustainable future, we’d love to hear from you. Please submit a CV (not more than 3 pages) and answer the application questions explaining your interest in this role and how you meet the criteria in the Person Specification. A cover letter is not required.
Closing date: Tuesday 18th August 2026 at 09:00 (BST)
Population Matters is an inclusive and diversity-friendly employer. We are committed to equality, diversity and inclusion across everything we do. We welcome and encourage applications from people of all backgrounds and do not discriminate based on disability, race, colour, ethnicity, gender, religion, sexual orientation, age and all other categories protected by law. Please refer to our full EDI statement attached below this advert.
If you require any adjustments to make the process more accessible, or to arrange an informal conversation about the role, please see contact details within our EDI statement attached below this advert.
Thank you for your interest in Population Matters.
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The client requests no contact from agencies or media sales.
Temporary Contract | 2-4 Months Ongoing
£17.58 - £19.23 per hour PAYE plus holiday pay
Hybrid Working | Central London | 1 Day per Week in the Office
A fantastic opportunity has arisen for an experienced Senior Operations & Fundraising Support Officer to join a well-established charity on an ongoing temporary basis.
This is a varied and hands-on role, combining operations, project coordination, CRM administration and fundraising support. You'll play a key role in keeping the organisation running smoothly, supporting internal projects, maintaining accurate CRM data and providing excellent supporter and donor administration. The fundraising element accounts for around one day per week, with the majority of the role focused on operations and project support.
Key Responsibilities
- Managing and maintaining CRM records, reporting and user support
- Processing donations, Gift Aid and supporter communications
- Supporting operational projects and process improvements
- Coordinating meetings, travel and organisational logistics
- Supporting staff with systems and platform usage
- Maintaining accurate stakeholder data and GDPR compliance
- Providing high-quality administrative and operational support across the organisation
- Strong CRM experience, ideally Salesforce
- Excellent organisational and project coordination skills
- Able to manage multiple priorities and work independently
- Strong attention to detail and data management skills
- Confident building relationships with internal and external stakeholders
- Proactive, solutions-focused and comfortable taking ownership of projects
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Job Title: Project Officer (Nourish Secondaries)
Salary: £31,500 FTE
Position Type: Paid/Full time
Contract: Fixed term for two years (until September 2028)
Reports to: Head of Nourish
Based at: School Food Matters, Blackfriars Settlement, 9 Rushworth Street, London. SE1 0RB with travel to schools across London
Working Hours: 5 days a week, 9am-5pm (some flexibility required to attend breakfast clubs)
Holiday: 31 days including bank holidays that fall on working days. Holidays must be taken during school holidays
Pension: School Food Matters pays pension contributions at 7% of pensionable earnings
Background to School Food Matters
At School Food Matters we believe that school food can unlock a happier, healthier, more sustainable future for every child. We want a school food system that delivers for all children, so they can enjoy nutritious, delicious and sustainable school food and leave school with an informed and positive relationship with food. To achieve this, we campaign for a better school food system, bringing the voices of children, parents, and teachers to government policy, and deliver fully funded food education programmes in schools across the country.
Background to Nourish
Our Nourish programme supports schools to create a food environment that puts children and young people's nutrition first. The evidence-based, multi-component programme helps schools to develop action plans and policies to cover the food served across the whole school day. Nourish uses a collaborative whole school approach to food involving everyone across the school community to create lasting positive change.
Job Purpose
· To promote, develop and deliver the Nourish programme in secondary schools across London
Key Tasks include:
· Recruit schools to take part in Nourish
· Complete in person food audits in schools looking across the whole school day
· Support schools to create and deliver a food improvement plan (action plan)
· Develop and deliver workshops in schools to staff, parents and students based on their action plan (incl. assemblies, consultation/feedback sessions, cooking sessions, school food standards training)
· Support schools to write a school food policy[AB1] using our policy template
· Build relationships and work closely with teachers, teaching assistants, cooks, kitchen teams and senior leaders in schools to improve the food they offer their students
- Work with local authorities [AB2] involved with Nourish to pursue shared school food goals
- Support Head of Nourish with written and verbal reports for LA and funders
- Share the project's learnings with the Nourish team and wider SFM team
- Work with other Nourish Project Officers to plan, design, and develop resources and training packages for schools
· Collect data and maintain accurate records relating to the programme in Airtable
- Work closely with our evaluation team to complete all monitoring and evaluation
· Gather content for our comms team (website and social media platforms)
- Keep the Line Manager fully updated on progress
· Keep up to date with safeguarding requirements and reporting procedures
- Contribute to the smooth running of SFM at this time of growth
- Maintaining the ethos of the charity and positively promoting our work at all times
- You will also be expected to undertake any other tasks relevant to the affairs of SFM that may arise from time to time. Therefore, being flexible and approaching the job with an open and positive mindset is essential.
Person specification
Essential
· Registered nutritionist or advanced understanding of nutritional guidelines and health promotion
· Good interpersonal skills, with experience of building relationships
· Confident engaging with a variety of audiences (students, headteachers, school staff and parents), including communications via email, virtual and face to face meetings with the ability to deliver workshops & presentations
· Excellent administrative and organisational skills with great attention to detail
· Excellent IT skills including excel, word and email
· Self-motivated and optimistic with a can-do attitude
· Ability to work in a team and seek help when needed
Desirable
· Experience of working for a charity or not for profit organisation
· Experience of engaging and working with secondary schools
· Knowledge in food education and children’s health
We campaign for a better school food system. We support schools, local authorities and MATs to improve food in schools.



The client requests no contact from agencies or media sales.
Child Bereavement UK is a digital first organisation leading the way in Digital Transformation across the Bereavement sector. This role will play a vital part in helping Child Bereavement UK turn up the dial across our Regional Fundraising team.
The Head of Regional Fundraising is responsible for overseeing our team of Regional Fundraising Managers and Challenge Events team to maximise income from community groups and associations, businesses and individuals as well as leading the growth and diversity of the challenge events portfolio.
Alongside leading the regional team, you will also be the main point of contact for our team of Community Ambassador Volunteers. You will work with them to keep them engaged, inspired and active with great training, communication, and by providing them with the tools, materials and resources they need to fulfil their roles across the country.
You will develop outstanding supporter relationships and delivering long-term sustainable income through innovative, audience led fundraising.
Main Responsibilities
Leadership
· To lead and inspire the Regional Fundraising team fostering a collaborative and high performing culture that delivers against income and objectives
· Provide clear and supportive leadership that motivates staff to achieve, develop and grow in their roles
· Undertake quarterly reviews for all direct reports
Regional Fundraising
· Grow sustainable income by inspiring individuals, groups, schools, businesses and volunteers to support our work
· Build meaningful relationships and provide outstanding donor care from first contact through to long-term stewardship
· Lead on the strategy and development of Fundraising Committees across the country
· Lead the development of all fundraising products, propositions and community and events, to effectively acquire and engage our mass audience target markets
· Working alongside the Volunteer Manager lead on the recruitment and retention of the Community Ambassadors programme
· Use innovation and donor and market research to help define and shape Child Bereavement UK Regional fundraising offer
· Maximise income, by overseeing the development of key income sources, including community, challenge events and regional challenge events
· Drive an innovation-focused culture, constantly evolving our product offerings to expand the charity’s reach and impact
· Maintain up-to-date knowledge on sector and market trends, the legal environment impacting on public fundraising and ensure compliance with standards determined by Fundraising Regulator
Strategy, Planning and reporting
· Develop and execute bold strategies to grow the charity’s Regional Fundraising portfolio, optimising supporter journey and maximising income generation
· Develop case for support information and tools for effective ways of working, including approval processes
· Work with the Director of Income Generation to develop the annual budget, including leading on monthly performance reports and contributing to quarterly reforecasts and reporting against KPI’s and milestones
· Oversee the development of supporter journeys and stewardship of all Regional audiences and key community relationships to maximise retention and ensure long-term income growth
· Identify and develop new income generating opportunities across Regional Fundraising
· Ensure that we provide an excellent supporter experience to all our supporters, regardless of value
· Proactively manage all aspects of Regional Fundraising to increase our supporter base and maximise income
· Coach, train and inspire your colleagues across the organisation on the importance of excellent supporter care.
Person Specification
Essential
· A proven track record in Regional or Community fundraising roles leading on the development of new, successful programmes
· Demonstratable strong strategic planning skills and the ability to develop and implement long-term strategies to achieve fundraising targets and enhance the charity's mission
· Proven leadership and people management skills, with experience in overseeing multi-disciplinary teams. Essential experience includes team leadership, staff motivation, setting clear objectives, and fostering a collaborative work environment
· Experience in effectively developing, managing and reporting complex income and expenditure budgets
· Exceptional communication and negotiation skills, with the ability to influence at senior levels and excellent written skills
· Excellent relationship-building and stakeholder management skills
· Excellent analytical skills, making informed and balanced decisions or recommendations, understanding the impact of
· decisions
· Understanding of the importance of delivering a positive supporter experience and experience in creating and delivering stewardship plans
· Experience of identifying and delivering innovative approaches
· A proactive and results-driven mindset.
Desirable
· Experience in managing, supporting, developing and motivating colleagues in a digital first organisation
· Experience of salesforce or other similar CRM systems
· Evidence of continued professional development
Benefits
· 28 days’ holiday plus bank holidays (pro rata if applicable) with increase for long service.
· TOIL for our hours work.
· Contributory pension scheme.
· Company sick pay.
· Employee Assistance Programme.
· Life assurance.
· Training loans.
· Enhanced family friendly policies.
Recruitment Timetable
Application deadline: 12th August 2026 at midnight
We reserve the right to close the vacancy early if we receive a high number of applications for the role before the closing date.
The client requests no contact from agencies or media sales.
Head of Compliance
Midlands | Up to £85,000
Goodman Masson are partnering with a leading social housing provider to appoint a Head of Compliance.
This is an exciting opportunity for an experienced housing professional to take a lead role in ensuring the organisation’s homes, buildings and services meet all relevant statutory, regulatory and health and safety requirements. You will provide strategic leadership across the organisation’s compliance framework, ensuring robust systems, policies and processes are in place to manage key areas of landlord compliance and protect residents, colleagues and the wider organisation.
The successful candidate will have a strong understanding of the regulatory and legislative requirements affecting social housing and demonstrable experience of leading compliance within a housing environment. You will be confident operating at a senior level, with the ability to influence stakeholders, provide clear assurance and embed a strong culture of compliance across the organisation.
This is an excellent opportunity for a knowledgeable and ambitious compliance professional to play a key role in shaping and strengthening the organisation’s approach to health, safety and regulatory compliance, while making a meaningful contribution to the delivery of safe, well-managed homes for residents.
Responsibilities
- Lead and oversee the organisation’s statutory and regulatory compliance framework across its housing stock and corporate assets.
- Provide strategic direction and professional leadership across all key areas of landlord compliance.
- Ensure robust policies, procedures, systems and controls are in place to manage compliance risks effectively.
- Oversee compliance programmes and ensure statutory inspections, servicing, testing and remedial works are completed within required timescales.
- Maintain effective oversight of compliance data, records and asset information, ensuring information is accurate, reliable and auditable.
- Provide regular compliance performance and risk reporting to senior management, Executive Teams and Board committees.
- Monitor legislative, regulatory and best practice developments, ensuring the organisation’s compliance approach remains current and effective.
- Work collaboratively with Asset Management, Property Services, Repairs and wider operational teams to embed a strong culture of health, safety and compliance.
- Manage and monitor compliance-related contractors and consultants, ensuring performance, quality and value for money.
- Lead the identification, assessment and mitigation of compliance risks, escalating significant issues where appropriate.
- Support the organisation in meeting its regulatory obligations and maintaining effective assurance arrangements.
About you
- Significant experience in social housing across complaice
- A strong understanding of landlord compliance and the key statutory and regulatory requirements affecting housing providers.
- Proven experience of managing compliance frameworks and programmes across multiple disciplines.
- Experience providing clear advice, challenge and assurance to senior stakeholders and Board-level audiences.
- Strong communication and influencing skills, with the ability to build effective relationships across an organisation.
- A collaborative leadership style and the ability to drive positive change and embed a strong culture of compliance.
- A proactive, risk-based approach with excellent attention to detail.
- A genuine commitment to ensuring residents live in safe, secure and compliant homes.
Apply
For a confidential discussion and further information, please contact




