Recruitment jobs
Acorns Children’s Hospice provides specialist care and support for babies, children and young people who are life limited or life threatened. Supporting over 750 children and nearly 1,000 families annually, Acorns is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.
Over the past three years, Acorns’ leadership has strengthened collaboration and innovation across the charity and embedded an organisation-wide fundraising culture. With an integrated fundraising structure and an ambitious £5m appeal ahead, Acorns is continuing to invest in the systems, insight and stewardship that will deepen relationships with supporters and grow long-term income.
Acorns is now seeking a Donor Experience Manager to play a key role in delivering an exceptional supporter experience across the fundraising directorate. Reporting to the Head of Donor Experience, the Donor Experience Manager will lead the delivery of engaging, insight-led donor journeys across multiple fundraising channels.
You will work closely with fundraising, marketing and care teams to ensure that every supporter interaction – from initial engagement through to long-term stewardship – is consistent, personalised and meaningful. Through effective stewardship, compelling communications and strong operational delivery, you will help strengthen supporter relationships and drive long-term retention.
The role will also oversee supporter care operations, ensuring high standards in donation processing, thanking, pledge management and supporter communications. Using CRM data (Donorfy), supporter feedback and insight, you will continuously refine stewardship activity and donor journeys to improve engagement and lifetime value.
As Donor Experience Manager, you will:
- Line manage and develop the Donor Experience Officer, ensuring high standards of supporter care and operational delivery
- Design and deliver multi-channel donor journeys that strengthen engagement, retention and supporter lifetime value
- Manage the annual fundraising communications plan and identify meaningful stewardship opportunities across fundraising activity
- Develop and maintain a central fundraising content library including case studies, stories and impact materials
- Work with fundraising, marketing and care teams to produce compelling supporter communications and impact reports
- Support bespoke stewardship and recognition activity for major donors and high-value supporters
- Champion digital engagement, automation and personalisation across supporter communications
- Lead supporter satisfaction surveys and use insight to continuously improve donor journeys
- Oversee supporter care processes including donation processing, thanking, pledge tracking and supporter enquiries
- Use CRM data (Donorfy) and insight to monitor engagement, retention and supporter behaviour and inform fundraising activity
- Support the delivery of supporter events and contribute to financial monitoring and campaign reporting.
About you
You will bring a strong commitment to excellent supporter care and a passion for delivering meaningful donor experiences.
Organised, collaborative and creative, you will be confident working across teams to deliver engaging stewardship activity while maintaining high operational standards.
Essential skills and experience include:
- Excellent written and verbal communication skills, with experience producing engaging supporter communications
- Experience planning and managing projects or complex workloads across multiple stakeholders
- A strong commitment to delivering outstanding supporter care
- Experience working within a fundraising or supporter-focused team
- Understanding of donor motivation, stewardship and supporter retention
- Experience using CRM systems such as Raiser’s Edge, Salesforce, Donorfy or similar
- Strong organisational skills and attention to detail
- Ability to build collaborative relationships and work effectively across teams
- An analytical mindset with the ability to use insight and feedback to improve supporter engagement.
Employee benefits
Benefits include:
- 27 days annual leave plus bank holidays
- 5 days holiday buyback scheme starting from April 2026
- 7.5% employer pension contribution
- Life assurance scheme (2 x annual salary)
- Retail discounts (including the Blue Light card)
- Cycle to work scheme
- Discounted gym membership
- Access to expert financial health and wellbeing support
Acorns Children's Hospice are partnering with Laura Macnamara at Quarterfive for this appointment.
To apply, please upload your CV, making sure it reflects the essential skills and experience outlined above. You can use the notes section to share any additional information. Suitable applicants will be contacted and given full support with the formal application process.
Round 1 interviews – w/c 6th April
Round 2 interviews – w/c 13th April
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At the Bone Cancer Research Trust, we exist because families refused to accept a world where primary bone cancer had no hope, no answers and almost no research. Today, we’re the UK’s leading bone cancer charity and every supporter you engage helps push vital research forward and provides comfort to families who need us.
About the role
We’re looking for a friendly and professional Fundraising Assistant. As the first point of contact for supporters, you will play an essential role in delivering exceptional supporter care.
You will:
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Respond to supporter enquiries via phone, email and post.
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Process donations and produce thank‑you letters and certificates.
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Send fundraising packs, materials and merchandise.
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Provide admin and operational support across fundraising, events and volunteering.
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Support Facebook fundraisers and digital fundraising platforms.
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Maintain accurate CRM records (training provided).
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Help with events and represent BCRT when needed.
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Support stock management, fulfilment and basic online shop tasks.
About you
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Friendly, confident communicator who enjoys helping people.
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Experience in customer/supporter care.
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Strong organisation and time‑management skills.
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Enthusiastic, proactive and willing to learn.
Why join us?
You’ll join a small, passionate charity where your ideas matter and your work truly changes lives. This role offers variety, development opportunities, flexibility, a supportive culture and the chance to make a difference.
What we offer
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Flexible approach to working hours
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30 days annual leave per year plus bank holidays
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Private Health Insurance (following successful probation)
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6% employer pension contributions
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Life Assurance of 4x annual salary
Our mission is to save lives and improve outcomes for people affected by primary bone cancer through research, information, awareness and support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced governance or administrative leader who wants to make a real difference for animals in need? We’re looking for a proactive, highly organised Senior Administrative Manager to join our leadership team and serve as the charity’s named Company Secretary.
In this pivotal role, you’ll oversee governance, compliance, and financial administration—helping ensure our centre runs smoothly, legally, and sustainably so we can continue transforming animal lives.
Key responsibilities
· Lead governance and compliance across the organisation.
· Serve as Company Secretary: manage Board meetings, minutes, filings, and statutory registers.
· Support financial oversight, including budgeting processes, reporting, and financial controls.
About you
· Strong experience in charity governance, administration, or organisational management.
· Good understanding of UK charity and company law.
· Confident working with Trustees and senior leadership.
· Financially literate with excellent organisational and communication skills.
· Passionate about animal welfare and the values of our charity.
The client requests no contact from agencies or media sales.
The Charity advisor and partnership coordinator will play a pivotal role within Barnsley CVS’s growing and ambitious team, supporting local VCSE organisations to grow in strength, knowledge and connections.
This varied and dynamic role offers the opportunity to provide advice and guidance to VCSE organisations, create and develop resources and training, build and strengthen partnerships and play a role in ensuring the voice of the community has a influence in Barnsley’s development. Your role will help ensure organisations and partnerships run efficiently and effectively. You will also provide flexible first-contact support, contributing to the professional and welcoming operation of the organisation.
This is an excellent opportunity for an organised and experienced VCSE professional to impart knowledge to others and make a tangible difference in the borough. The role offers exposure to a wide range of community-focused projects and the chance to be an integral part of a team driving positive change.
Salary: £33,612 FTE (£22,711 pro rata)
Hours: 25 hours per week
Reportable to: Head of Partnerships and Operations
Responsible for: No current direct reports but may develop volunteer or staff reports
Benefits:
- Flexible work start time and finish
- 5% pension contribution
- Additional annual leave days given between Christmas and New Year when the office is closed
- Volunteer leave of your choice equivalent to one full work week
- Free tea and coffee
- Free parking in the town centre
- Personal training budget provided
We provide leadership, support and coordination to the vibrant VCSE sector in Barnsley to create a positive drive that impacts communities
The client requests no contact from agencies or media sales.
We are looking for two dedicated and enthusiastic Students' Union Advisers to provide money and academic advice, guidance, advocacy and support to help our students navigate the various challenges they face. This is a fantastic opportunity to make a real impact by ensuring students have access to the resources, advice, and representation they need to achieve, progress and thrive. If you are committed to creating a positive and inclusive student experience, we look forward to accepting your application!
Though we support and signpost our students regardless of their issue, the majority of our caseload relates to Student Finance and other money issues so applicants with relevant experience and expertise are encouraged to apply. Working within a team of five Advisers to deliver our free, impartial and confidential service, the successful applicant will advise students on primarily Money, Academic and Disciplinary matters. As a dynamic and agile organisation, we always signpost or advocate where we cannot directly advise, and so expect to help students facing challenges from everything from housing to sexual violence.
Our Advice Team advises across telephone, Microsoft Teams and face to face appointments, alongside monitoring a shared email inbox, supporting colleagues with research and data analysis, contributing to and creating various resources and occasionally attending university committees or working groups to provide technical expertise. Occasional weekend and evening work (to support the delivery of Open Days) will be required, as well as occasional work at our sites in Stafford and London. There are two vacancies available, totalling 1.5 FTE. We welcome applications from candidates seeking full-time or part-time hours.
Person Requirements
Essential Criteria
- Proven experience delivering information/advice and managing a caseload, including prioritising effectively, assessing risk, and communicating professionally with students and partners.
- Demonstrable expertise in at least one area relevant to the role (e.g., academic appeals, student finance/welfare benefits, consumer rights, or legal issues).
- Experience supporting individuals facing complex or sensitive matters (e.g., wellbeing, housing, incidents of sexual violence), demonstrating empathy and sensitivity, whilst maintaining appropriate boundaries.
- Ability to advocate on behalf of students and support them through formal processes (e.g., academic or disciplinary procedures), interpreting and applying relevant policies and regulations.
- Excellent written and verbal communication; strong attention to detail in records/case notes; confident use of Microsoft 365 (e.g., Teams, Outlook, Word).
Desirable Criteria
- Experience supervising, supporting or training volunteers or staff.
- Experience providing personal finance/budgeting guidance.
- Experience delivering projects or workshops with clear outcomes and timelines.
- Research and analysis skills to inform information resources, social policy or campaigning.
- Confidence representing the Union at public‑facing events (e.g., Discovery Days, Offer Holder Days).
- Understanding of the Students’ Union’s values, vision and service delivery.
Details of this role
Hours: We are recruiting two posts totalling 1.5 FTE. The roles are offered on an annualised hours contract, with full-time based on 37 hours per week (1,687 working hours per annum plus 244 hours annual leave). Part-time hours and leave will be calculated on a pro rata basis.
Holiday: 5 Weeks per year plus Bank Holidays pro rata (That's 33 days!)
Start date: April 2026 onwards
Working Hours: Monday to Friday with occasional evenings and weekends
Location: Stoke on Trent Campuses
Salary:£27,640 to £29,922 (Grade 5) depending upon experience (and prorata for part-time positions).
Interviews: 25th March 2026
Closing date: 18th March 2026 at 4pm (We may close this advert ahead of the stated closing date if we receive a high volume of strong applications, so early application is advised)
Our Vision is that every Student will be Proud to be a part of Staffs.
The client requests no contact from agencies or media sales.
Join Viewpoint, a leading mental health recovery charity, and make a real difference in Hertfordshire. We put people with lived experience of mental health challenges and addiction at the heart of everything we do - empowering experts by experience and service users to shape services, build skills, and support recovery.
As Operations Manager, you’ll lead our day-to-day operations, manage and support staff, and ensure we deliver high-quality, needs-led services. You’ll help drive strategy, maintain partnerships across statutory and voluntary sectors, and contribute to fundraising initiatives that sustain and grow our impact.
We’re looking for someone organised, proactive, and passionate about mental health recovery, who can combine strategic oversight with hands-on leadership.
Lead with purpose. Help shape services that put lived experience first.
Operational Manager
Location: Welwyn Garden City with travel around Hertfordshire (own transport required)
Hours / salary: 30 hours / week. Full Time Equivalent Salary £35,000 p.a.
Pension: Viewpoint offers a defined contribution pension scheme. Contribution levels are based on Total Gross Salary Employer 5%, Employee 3%. Participation in the scheme will commence after an initial 3 month probationary period.
Annual leave: 25 days per year plus 8 bank holidays. Holiday entitlement will start to accrue after a satisfactory six month probationary period.
Other benefits: Training, Development and Supervision
Length of contract: Subject to funding
Purpose of the Role
We are seeking a skilled and motivated Operations Manager to support the Chief Executive in delivering our strategy, managing staff, and ensuring operational excellence. This role is key to maintaining and growing Viewpoint’s impact across Hertfordshire, promoting user involvement, and fostering strong relationships with statutory, voluntary, and community partners.
Key Responsibilities
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Lead and manage day-to-day operations, ensuring policies, procedures, and compliance standards are met.
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Supervise and support staff, promoting professional development and wellbeing.
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Contribute to financial management, including budgeting and annual reporting.
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Promote Viewpoint’s work across Hertfordshire, building partnerships and increasing visibility.
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Support fundraising initiatives to sustain and expand our services.
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Support fundraising initiatives to sustain and expand our services.
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Ensure effective monitoring, evaluation, and recording of project outcomes.
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Stay up-to-date with national and local mental health policies, initiatives, and best practice.
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Foster an inclusive, anti-discriminatory workplace that challenges stigma and supports recovery.
Person Specification
We are looking for someone who:
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Has experience in operational management and staff supervision.
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Is skilled in financial management and resource planning.
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Understands mental health and/or addiction services, or has a strong commitment to learning.
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Communicates effectively and can build strong partnerships.
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Is motivated by a mission-driven role and can balance strategic oversight with hands-on problem solving.
Please view the full job description and apply via our website.
Viewpoint develops innovative ways that support people with a lived experience of mental health issues and/or addiction challenges.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising Partnership Engagement Officer
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Acorns Children's Hospice are looking for a Partnership Engagement Officer to support the management of our corporate and wider business supporters. You'll also focus on stock generation and volunteering opportunities across retail and the wider hospice areas.
About the Role
At Acorns Children’s Hospice we offer specialist palliative care and support for children and their families across the West Midlands. We are there wherever and whenever they need us, in the hospice, community and at home. As the UK’s largest children’s hospice charity, in terms of both numbers of children and families supported, and annual expenditure on our care work- we need to raise more than £14 million each year to run and support our care services.
As Partnership Engagement Officer, you will:
- Act as the first point of contact for corporate supporters and local businesses.
- Account manage a small number of partners
- Manage the general corporate and community fundraising inbox
- Plan and execute stock donation drives
- Oversee the recruitment, induction and training needs of Corporate Fundraising volunteers
- Frequently attend volunteering days to meet teams, host the "welcome talk," and ensure the corporate employees have a memorable, positive experience
About You
- Experience in a customer-facing, administrative, or fundraising/sales role
- Experience of working to targets and deadlines.
- Experience organising events, logistics, and scheduling groups.
- Experience of project management and the ability to simultaneously manage a wide range of projects
- Experience of report writing and deploying different styles of writing and communications for different audiences, including social media post writing
- Ability to travel independently throughout the organisation and region
What We Offer
- £30,500 per annum
- 37.5 hours per week
- Hybrid role - based in nearest Acorns hospice (Walsall, Worcester or Birmingham), home working and travel to across the West Midlands
- Employee discounts from leading retailers – including the Blue Light Card
- Discounts on refurbished tech
- Health cash plan
- Gym membership and equipment discount scheme
- Bike2Work scheme - save up to 42% on bikes and equipment
- Wellbeing, legal and financial support
- Career development through our Acorns Academy offering leadership, coaching, fundraising, clinical training and more.
- Generous contribution to group personal pension plan (7.5%) or continuation of current NHS pension scheme
- NHS pension scheme life assurance or Acorns group life assurance scheme
- Annual leave entitlement increases with length of service
Interviews are scheduled to be held week commencing 7 April
You need to be eligible to work in the UK to be considered for this role. We are committed to safeguarding children and vulnerable adults and therefore any successful candidate will be asked to provide two satisfactory references.
As a UNICEF Gold Rights Respecting organisation, we are committed to ensuring that the United Nations Convention for the Rights of the Child is embedded into both culture and practice within the organisation. As an employee you will be a Duty Bearer for Children’s Rights and support all children to be Rights Holders.
Find out about our culture, career development, benefits and more here: Why Work for Acorns?
Location: Sheffield
Contract: 12-month Fixed Term
Salary: Grade 1.1 - £26,227 per annum pro-rata
Part-time: 17.5 hours per week
Working pattern: Flexible – to be discussed at interview. Home-based but must be able to work in the Sheffield office one day per week
Closing date: Sunday 22nd March 2026 at 11.30pm
We are looking for an enthusiastic individual with a professional telephone manner to join us as Tele-Fundraising Intern. You will help promote Shelter and enhance our ability to retain our supporters. This is an exciting opportunity to play a key part in standing up to the housing emergency.
About the role
You will be the first point of contact for supporters seeking information about Shelter’s work, so will need excellent communication and administrative skills, a real interest in housing issues, as well as an understanding of how the Outbound Supporter Services Team impacts supporter retention. Your day to day work will include calling supporters to welcome them to the organisation and thank them for choosing to support us, undertaking quality control surveys and ensuring supporter data is accurate.
You will promote Shelter, raise awareness of housing and homelessness issues and enhance our ability to retain our supporters. You will respond to enquiries about Shelter’s work and action supporter requests. You will maintain accurate supporter records and liaise with other departments to ensure changes are actioned, as well as handling complaints about services and fundraising activity.
There will be on the job training, support and supervision and you will have access to Shelter’s Employee Assistance Programme. We can also offer flexible hours, with some office working.
About you
The role is open to anyone who has have lived experience of disadvantage, such as homelessness, housing issues, the criminal justice system, mental ill-health, money and debt issues or other disadvantages. You will have good customer service skills, are able to communicate effectively on the telephone and have good attention to detail, with the ability to capture data accurately. You also have an understanding of Microsoft Office applications.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About the Team
The Outbound Supporter Services team is based in Sheffield, in the same office as our free national housing advice helpline. We do vital work engaging new and existing supporters and informing them about Shelter’s fight against social injustice. We are responsible for promoting Shelter’s work, raising awareness of housing and homelessness issues and enhancing the organisation’s ability to both recruit and retain supporters.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviour below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing, and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Job title: Financial Controller
Salary: £34,000p.a.-£42,000p.a. pro-rata (£68,000p.a.-£70,000p.a. FTE), dependent on hours worked
We also offer 27 days of annual leave (pro-rated for hours worked) plus bank holidays and a birthday day off, 8% employer pension contributions, a core hours system of working and enhanced family friendly policies
Contract: Permanent
Hours: 18.75-22.5 hours per week with a minimum of 6 hours worked on a Tuesday and Wednesday each week. We are open to discussing how this may work for you.
Location: Wigan, London (office or hybrid working) or remote-based with occasional travel
Keep Britain Tidy is one of the UK’s leading environmental charities. At a time when we are living in a world that is facing its greatest environmental challenges, the work we do has never been more important or more urgent.
As we’re moving forward, we recognise that a diverse workforce yields the best results. We embrace all the different identities in the UK and we want our workforce to reflect that.
Environmental change is affecting us all and we want people from all backgrounds to be part of the solution and help us make the changes that cannot wait. It is for this reason that Keep Britain Tidy has flexible and supportive policies for all our staff and welcomes applicants from all backgrounds.
If you love managing finance functions, we want to hear from you.
This is a satisfying role where you can develop links across the organisation and ensure our financial operations run smoothly. Key areas of leadership and oversight include:
· Annual cycles of budgeting and audit
· Monthly cycles of management accounts and projections
· Quarterly board reporting
· Ongoing financial controls
· Cash flow monitoring
· VAT and other statutory returns
· Supporting the continuing professional development of the finance team, and developing wider financial skills across the charity
Regularly meeting with programme teams, this role ensures solid financial management across the organisation, supporting staff to ensure that we operate safely and securely. The Financial Controller manages the two management accountants and through them the Finance Officer. The role reports to the Chief Financial Officer, who also oversees the HR, IT, Fundraising, Premises and GDPR functions.
All our roles benefit from generous holiday entitlement and pension contributions, including the opportunity to join the UK’s first net zero carbon pension scheme and to receive extra days leave for using alternatives to flights. If you need any reasonable adjustments throughout the recruitment process, you just need to let us know.
If you are interested in this job and want to help us make a difference, please review a copy of the full job description on our website and ensure that you meet the essential criteria found in the person specification before applying.
After reading the application information, if you would love to work with us and apply, please continue to apply.
As part of the application process you will need to answer 4 multiple choice questions, 3 sift questions, submit your CV and complete equal opportunities monitoring information as we want to try to make sure that our workforce is representative of the population and we are not excluding any community. Please note that this information will be held separately.
Please submit your application before the closing date.
The deadline for applications is 09:00, 20 March 2026
Interviews will be held via MS Teams 14 & 15 April 2026
If you require an in-person interview, please let us know.
We have signed the pledge to always #ShowTheSalary for the roles that we advertise.
No agencies please.
The client requests no contact from agencies or media sales.
Supporter Care and Engagement Fundraiser
We are seeking a motivated and organised Supporter Care and Engagement Fundraiser to help deliver an outstanding supporter journey for a national children’s charity.
Position: Supporter Care and Engagement Fundraiser
Salary: £27,285 per annum
Location: Remote, with options to work from offices in Cornwall, Derbyshire or London
Hours: Full time, flexible options may be available
Contract: Permanent
Closing Date: 17:00 on 20 March 2026
Early applications are encouraged as the organisation reserves the right to close the advert early should a suitable candidate be identified.
About the Role
This is a key frontline role within a driven and collaborative Fundraising and Communications team. You will play an essential part in delivering excellent supporter care, managing fundraising systems and strengthening engagement across the charity’s growing supporter base.
Working closely with the Supporter Engagement and Fundraising Manager, you will help deliver an ambitious fundraising strategy, ensuring supporters receive a positive, consistent and engaging experience at every touchpoint.
Key responsibilities include:
- Acting as the first point of contact for supporter enquiries via phone, email and post
- Managing the fundraising inbox and responding to requests from individuals and organisations
- Processing and recording donations accurately, including Gift Aid compliance
- Supporting personalised acknowledgement and stewardship of donors
- Maintaining and updating the CRM system, including The Raiser’s Edge
- Producing reports and supporting fundraising appeals through data segmentation and analysis
- Supporting individual fundraisers and challenge events participants
- Assisting with fundraising campaigns, appeals and donor events
- Contributing to the production of fundraising and marketing materials
- Identifying opportunities to improve systems and automate processes
You will also support the wider day to day operations of the Fundraising and Communications function, ensuring efficiency and sustainability.
About You
You will be confident working with data and CRM systems and motivated by delivering excellent supporter experiences.
You will bring:
- Excellent written and verbal communication skills
- Experience in fundraising, events, business development or supporter care
- Experience of working with a donor database, ideally The Raiser’s Edge
- Strong organisational skills and the ability to manage multiple priorities
- Good IT skills including Microsoft Office
- A proactive and positive approach
- The ability to work collaboratively within a small team
You will be highly motivated, compassionate and committed to providing a high quality service. A willingness to travel and work occasional evenings or weekends will be required.
About the Organisation
You will be joining a small but ambitious national children’s charity that supports young people facing significant challenges. The organisation provides life changing opportunities that allow children to step away from daily pressures and build confidence for a brighter future.
The team is friendly, collaborative and values driven, with a strong commitment to safeguarding, equality and reducing environmental impact.
You may also have experience in areas such as; Fundraising Officer, Supporter Care Officer, Individual Giving Officer, Donor Care Executive, Fundraising Administrator, CRM Executive, Events Fundraiser, Challenge Events Officer, Development Officer, or Supporter Engagement Officer.
If you feel you would be a strong fit for this role and share the organisation’s values, we would welcome your application.
Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Salary: Grade 2 - £33,663 per annum – including £5,023 London Weighting
Location: London – Old Street
Contract: Permanent
Full time – 35 hours per week
Closing date: Tuesday 17th March 2026 at 11.30 pm
Please note this role is being advertised as a Paralegal but on appointment the job title will be Legal Adviser.
We are looking for an enthusiastic individual with legal experience to join Shelter as a Trainee Paralegal/ Legal Adviser and help us deliver an effective service for people experiencing housing issues in London. This is an exciting opportunity to play a key part in standing up to the housing emergency.
About the Role
You will support our solicitors to maintain an active caseload, enabling our clients to enforce their housing rights while ensuring a high standard of client care. Your role will be varied and will include taking instructions and witness statements, drafting letters, making applications, providing court representation and making sure time recording income targets and professional and quality standards are met. You will work closely with the team in London Hub to continuously improve and integrate our services.
About you
You will need a good understanding of Civil Procedure Rules, be able to write reports and meet financial targets, as well as being able to provide a good standard of professional service and client care. You will have excellent communication skills, both in writing/drafting and face-to-face along with proficiency using case management systems and time recording. If you have housing law experience and Legal Aid/ CCMS this would be an advantage but is not essential. You enjoy collaborating as part of a team and are able to encourage and support colleagues to meet Shelter’s strategy.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About the Team
Our Legal team is based around England and is made up of over 100 people, delivering housing advice and litigation services for our clients. Working closely with other teams in Shelter Services, we take referrals from them including certified litigation work, controlled work and Housing Possession Court Duty Schemes.
Our London hub specialises in providing housing advice and emergency homelessness work, intensive support to families, people experiencing domestic abuse and people experiencing multiple disadvantage along with practical DIY assistance.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Your supporting statement should include responses to the 'About You' points outlined in the Job Description of no more than 350 words each. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered.
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Employee Relations Advisor
Location: London – Hybrid working (2 days per week in the office)
Contract: Permanent
Salary: £40,600
Make a real impact through brilliant people management
Goodman Masson are excited to be recruiting an Employee Relations Advisor to join a busy, values-led organisation delivering a high-quality, proactive HR service. This is a fantastic opportunity for an experienced HR professional who thrives in a fast-paced, customer-focused environment and is passionate about enabling managers to get the very best from their people.
You’ll be joining a large and very supportive ER Advisor Team of around 15 and partner closely with managers across the business, providing expert, pragmatic advice that drives performance, builds capability and minimises employee relations risk.
What you’ll be doing
As an Employee Relations Advisor, you’ll play a pivotal role in delivering an effective and responsive HR service. Your key responsibilities will include:
- Partnering with managers to improve people management capability and confidence
- Providing expert advice and coaching on employee relations matters, including absence, performance, wellbeing and employee engagement
- Managing disciplinary and grievance cases independently, ensuring fair, consistent and legally compliant outcomes
- Supporting organisational change projects, including restructures, consultations and redundancy processes, in line with policy and employment law
- Building strong, trusted relationships with stakeholders across the organisation to deliver practical, customer-focused HR solutions
- Working closely with HR Business Partners, Recruitment teams and external providers to deliver joined-up people solutions
- Ensuring HR policies are up to date, legally compliant and consistently applied
- Maintaining accurate HR records and systems (including iTrent) and supporting KPI reporting
- Identifying risks and gaps in ER processes and proactively recommending improvements
- Supporting establishment budget management within relevant business areas
What we’re looking for
We’re looking for a confident, credible HR professional who enjoys working collaboratively and isn’t afraid to take ownership. You’ll bring:
- CIPD qualification (or equivalent relevant experience)
- Strong technical knowledge across employee relations and employment law
- Proven experience managing disciplinary and grievance cases independently (essential)
- Housing Association experience – highly desirable
- Public Sector experience – highly desirable
- Exposure to complex ER casework (desirable but not essential)
- Demonstrable experience influencing and advising senior managers
- Excellent written and verbal communication skills
- Strong organisational and project management skills, with the ability to multitask and meet deadlines
- A proactive, solutions-focused approach and commitment to continuous improvement
- High levels of IT literacy, including advanced use of HR systems and MS Office
- Coaching qualification (desirable)
The organisation is looking for the successful candidate to start ASAP but are happy to wait up for a month notice period for the right candidate.
If you’re interested, please send your CV highlighting the relevant experience in bullet points under each of your previous roles (not just in your profile summary).
Please then email your updated CV to [email protected] as soon as possible to maximise your chance of being shortlisted for interview.
Family Support Worker
We are looking for a Family Support Worker to join a vibrant and brave grassroots organisation led by Gypsy and Traveller people in West Yorkshire.
Our client is an established and award-winning civil society organisation with a national profile, recognised as being innovative, brave and creative.
Position: Family Support Worker
Location: Cross Green, Leeds
Hours: Part-time, 21 hours per week
Salary: £27,097 per annum pro rata
Contract: Permanent
Closing Date: 18th March 2026
The Role
This is an exciting opportunity to join a small and committed team in Bradford as a Family Support Worker. You will deliver outreach across Bradford to build relationships and trust providing access to activities, information and support. You will support families holistically, across a wide range of issues, removing barriers to support and supporting families to understand and navigate processes. You will support families to build protective factors and to have their voices heard.
Working with Members, you will:
- Deliver community-based outreach including activities that promote wellbeing to Gypsy Traveller children and families in Bradford in houses, in yards, on local authority sites and on the roadside
- Support families in accessing provision such as education, welfare rights, health, housing, domestic violence, mental health and emotional wellbeing services
- Support families to overcome practical, cultural, and language barriers ensuring a flexible and responsive approach
- Support families who have an early help assessment or plan to understand and navigate the process
- Work collaboratively with the other Family Support Services and multi-agency partners
- Apply a Whole Family Approach that addresses the needs of all family members holistically, including parents, carers, and children.
- Ensure that the voices and needs of children and young people are heard encouraging their voice in service design and delivery
- Support families to develop problem-solving skills, build protective factors, and reduce long-term dependency on services including timely exit from support
About You
We are looking for someone with experience of working with children and/or young people who are/have experienced trauma and with experience of and writing reports (for example for monitoring and evaluation purposes).
You will also be able to record information in a fact based and timely manner and have experience of working in a support-based role and building long lasting and trusting relationships.
About the Organisation
Our client is a vibrant and brave grassroots organisation led by Gypsy and Traveller people in West Yorkshire. This is an established and award-winning civil society organisation with a national profile. Recognised as being innovative, brave and creative. The overall aim of the charity is to improve the quality of life for Gypsies and Travellers through addressing inequalities in homes, health, education, and employment, financial and social inclusion. There are a number of community-facing and strategic projects to achieve aims including advocacy, community development and youth work.
Other roles you may have experience include Family, Child, Children, Family Support Worker, Child Support Worker, Children Support Worker, Family Support, Child Support, Children Support. #INDNFP
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to be Gods heart, hands and feet to the children of inner city Leeds?
Do you love Jesus and want to play your part in impacting the lives of 1000 children connected to Kidz Klub? If you love logistics and decision making, and would love to pray, coordinate, serve, project manage and encourage a dedicated team then get in touch. The Children of Leeds need you.
We have an exciting Vacancy here at Kidz Klub!
We are looking for an enthusiastic, committed, compassionate individual who is passionate about reaching children at scale through our large Central Klub and Schools Work. The role involves Coordinating a large team of committed Volunteers and Line Managing Staff members and organising our large Central Klub, as well as assemblies in Schools. In all these areas you will be cheering your team and the children on, injecting a lot of fun along the way.
Our vision is to work together with congregations and partners to see lasting transformation, through the love of God, for the most marginalised, unreached children, their families and communities of Leeds.
37.5 hours per week (we would consider term time only-please state on your application).
Salary £28,000-£29,000 gross dependent upon experience and qualifications. A Pension is offered in line with the Trusts policy.
Annual Leave 6 weeks/year plus Bank Holidays to be taken in school holidays.
Other benefits: Employee health support plan. Flexible working options. Termly prayer day, training day and retreat day. Ongoing personal development and training. Employee discounts scheme. Join a Kings Award recognised organisation and a team who love and care for each other well.
Due to the nature of our work, this position is subject to a successful Disclosure and Barring Service check and references.
Deadline for applications: 9am 11th March
Interview: Stage 1 Monday March 23rd 3-8:30pm at Central Klub. Stage 2 sit down interview Tues 24th or Weds 25th March 26 daytime.
Position to commence:ASAP following above
The client requests no contact from agencies or media sales.
Insight Analyst
We are looking for an Insight Analyst to join the team in this fantastic hybrid working role. You will be someone who sees beyond the numbers and see the story they tell. You will be driven by curiosity and motivated by the opportunity to turn data into meaningful insight that shapes real change for students. If you are excited by the challenge of influencing practice across higher education through clear and credible evidence, we would encourage you to submit an application.
Position: Insight Analyst
Location: Reading/Hybrid
Hours: Full time, 35 hours per week (open to part time, a minimum 28 hours a week)
Salary: Starting £40,583, with progression to £46,669 (Pay award pending)
Contract: Permanent
Benefits include:
- Generous holiday entitlement of 28 days (rising to 33 days) plus bank holidays
- Contribution to Gym membership (on completion of probation)
- Attractive defined benefit pension scheme
- Enhanced maternity and paternity pay
Closing Date: 30th March 2026 – 10:00
Interviews: Week commencing 13th April 2026 or week commencing 20th April 2026
About the Organisation
Join an organisation with a vision where students are always treated fairly and where the team work towards this by resolving complaints from students, sharing learning from complaints to help improve policies and practices at higher education providers, and working with other organisations in the higher education sector and beyond.
About the Role
The Outreach and Insight team plays a key role in identifying emerging issues and trends in what matters most to students. We transform a wide range of data and information about our casework and the sector into insights and learning. We also play a central role in using this learning to develop and deliver specific and targeted outreach to providers, student representative bodies (SRBs) and students.
The Insight Analyst is responsible for conducting data and information gathering and analysis on a wide variety of topics related to this work. You will be tasked with the creation and updating of Power BI reporting, dashboards and other data visualisation for internal use.
This important role involves collecting and analysing information from inside and outside the organisation with the purpose of generating insight to ensure that the overall outreach, engagement and communication strategies are evidence-based.
Once the need for analysis of particular information is established, the Insight Analyst works to deliver this in an appropriate and comprehensible format. This role has responsibility for ensuring a very high level of accuracy and clarity, ensuring that colleagues can rely upon what is presented.
About You
You will have:
- Experience of conducting analysis of qualitative and quantitative data in an employment setting or in education
- Experience in drawing and presenting conclusions from multiple data sources, and from partial or unreliable data
- Understanding of Equality, Diversity and Inclusion issues, particularly in carrying out analysis about customers’ personal characteristics
- Curiosity – to ask not just “how many?” or “what kind?” but also “why is that?”
- Ability to think about information in creative and novel ways
We welcome applications from candidates from all backgrounds, in particular, we welcome applicants from black, Asian, and minority ethnic backgrounds. Applications for full-time or part-time working will be considered.
Qualifications
Given our client’s mission and purpose, we will consider any higher education qualifications, degree subjects or demonstrable interest/commitment to higher education in all its forms.
You may also have experience in roles such as Data, Insights, Data Insights, Data Analyst, Insights Analyst, Data Insights Analyst, Impact, Impact and Insights, Data and Insights. #INDNFP
This role is advertised by the recruitment agency acting for the client – Not For Profit People.