Relationship management jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
Team background
The Mental Health Crisis Breathing Space (MHCBS) team at Toynbee Hall is part of a national initiative launched in partnership with We Are Group and The Kaleidoscope Plus Group, funded by the Money and Pensions Service (MaPS). This service provides individuals undergoing mental health crisis treatment with temporary protection from debt collection activities, allowing them a “breathing space” to focus on their recovery without the immediate pressures of financial obligations. Toynbee Hall contributes to this initiative by offering regulated debt advice, conducting renewal checks, and providing comprehensive signposting support, ensuring that clients receive holistic assistance during their crisis period
Job purpose
To provide administrative and coordination support to the MHCBS team, ensuring accurate data entry, documentation processing, and effective communication with partners and service users.
Scope of role
The Administration Coordinator provides crucial support to the Mental Health Crisis Breathing Space (MHCBS) team by managing administrative processes efficiently. The role focuses on handling key back-office tasks that enable the team to deliver timely and accurate support to clients and stakeholders.
Key working relationships
The postholder will report to the MHCBS Advice Manager and will work closely with other members of the MHCBS team. There will be regular communication with internal colleagues and external stakeholders such as creditors, mental health professionals, and referral agencies.
Key Responsibilities
- Coordinate team inboxes and triage emails to appropriate team members or stakeholders, ensuring timely and accurate responses within SLAs – handling routine enquiries as standard and more complex enquiries as directed.
- Coordinate team tasks in AdvicePro, resolving issues, issuing or preparing correspondence, and highlighting urgent or non-standard cases for direction and resolution.
- Ensure CRM is maintained with accurate client and case information, running reports for management to review cases, prepare MI returns and support invoicing routines.
- Resolve or triage enquiries via the Insolvency Service portal, ensuring compliance with guidelines.
- Process incoming MHCBS applications and handle scheme closures using standard operating procedures, escalating non-standard issues or cases for direction and resolving issues.
- Support accurate reporting by ensuring high data integrity and flagging inconsistencies.
- Coordinate administrative needs for team meetings, external engagements, and cross-agency communication.
Person Specification
Essential:
- Strong administrative and organisational skills.
- Attention to detail and ability to follow procedures.
- Experience working in a team environment.
- Good written and verbal communication skills.
- Comfortable using Microsoft Office and CRM systems.
- Able to work independently and manage time effectively.
- Alignment with Toynbee Hall’s mission and strategy
- Alignment and willingness to work in line to our values:
- Inclusive - open-minded, transparent, convening and collaborative; seeking fresh and alternative perspectives.
- Courageous – principled, ambitious and acting with integrity.
- Empowering – shifting power, sharing our knowledge, enabling people to take action for themselves
- An understanding of safeguarding and willingness to develop understanding further
Desirable:
- Experience in the charity or advice sector.
- Understanding of mental health services or crisis support environment.
Please download the full Job Description for more details.
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
- Westfield Health Cash Plan
- Perk Box
We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
BVSC is looking for a Grassroots Development Officer to work with small, often informal voluntary, community and social enterprise (VCSE) organisations across Bexley. This role offers hands-on support to grassroots groups delivering vital services designed and led by the communities they serve, particularly those facing health and social inequalities.
The post-holder will provide practical guidance on governance, funding, safeguarding, sustainability, and other organisational development needs. You will help groups strengthen networks, increase visibility, and overcome barriers to growth, supporting them to deliver even greater impact.
This role focuses on organisations working with young people, older residents, minority ethnic (global majority) and migrant communities, people with special educational needs and disabilities (SEND), and communities in the north of the borough where grassroots activity is most needed.
Key areas of work include:
- Identifying: Engaging with grassroots groups to understand their services, users, and development needs.
- Connecting: Building relationships and establishing a network of micro VCSEs to encourage peer support and knowledge sharing.
- Developing: Offering tailored capacity-building support, including advice on governance, funding, communications, coordination, and premises, and coordinating grant rounds.
- Promoting: Supporting recognition of grassroots groups by health partners and the wider community, boosting their visibility and impact.
We are looking for someone approachable, organised, and committed to equality and inclusion, with experience of supporting VCSE organisations and working with diverse communities.
Don’t meet every single requirement? At BVSC we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every criteria in the job description, we encourage you to apply anyway. You may be just the right candidate!
This is a unique opportunity to make a meaningful difference to small community organisations and the people they serve.
At Bexley Voluntary Services Council (BVSC), we’re passionate about strengthening our local voluntary and community sector to make a real difference.
Supporter Experience Officer
Reports to: Individual Giving and Legacy Manager
Portfolio: Charity and External Affairs Portfolio
Service/Team: Fundraising
Hours: 37.5
Location: Hybrid with 1 or 2 days a week in the Bristol Office
Job Purpose
To provide excellent supporter experience and donor stewardship, and to ensure efficient and accurate processing of fundraised income.
Responsible For
Day-to-day responsibility for supporter care of fundraising audiences – managing enquiries through phone, post and online. Responsible for income processing onto the CRM of all donations. And supporting the portfolio in providing excellent supporter experience to retain supporters for the long-term.
Key Accountabilities
• Manage incoming post and communications from supporters and potential supporters, responding to queries within the SLA in a friendly, supporter-focussed manner.
• Income processing of all donations and month-end reconciliation, ensuring all information relating is accurate on the database.
• Manage administration of gift aid processes including scanning declarations and adding to the fundraising database.
• Manage administration of online giving platforms such as Just Giving, CAF and GoFundMe.
• Working to support the development and delivery of the Audience Journey Project.
• Ensure high quality of communications with all audiences at all times.
• Maintain knowledge of and develop all products offered by thefundraising team and identify areas where cross promotion can beutilised.
Quality, Compliance and Safety
• Supporting the Fundraising team to maintain the quality and integrity of fundraising data and work in partnership with the Database Officer to maintain and develop an effective database.
• Perform duties in line with Fundraising Code, GDPR and Hft’s Policies and Procedures.
• Adhere to and maintain Hft’s Health and Safety policies, standards and guidelines at all
times.
Relationships
• Work with the wider team to support individuals and organisations in their fundraising activities, providing them with the materials, equipment and advice they need to maximise the success of their fundraising.
• Ensure that supporters are thanked appropriately and coordinating with the rest of the fundraising team to deliver the annual thank-a-thon and any other stewardship activities.
• Work with Reception and Finance with regards to enquires and fundraised income.
Professional & Technical Expertise
• Able to provide outstanding supporter experience to all audiences.
• Understanding of fundraising and where different income is generated.
• Able to effectively manage a varied workload.
Other
• Carry out a range of duties and undertake any other duties as specified from time to time in accordance with Hft business requirements.
• It is the nature of the work that task responsibilities are in many circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way when the occasion arises in order that tasks which are not specifically covered in their job description are covered.
Person specification
What you need to be successful in this role
• Educated to degree level or significant equivalent work experience.
• Proven administration experience.
• A proven ability to organise and prioritise work including that of a team, whilst at times under pressure to meet deadlines and to carry out several tasks.
• Ability to work independently, using own initiative within Hft’s guidelines.
• Experience of working collaboratively within a team.
• Experience of, and competence in using computer packages such as Word, Excel, Outlook and PowerPoint.
• Experience of, and competence in using CRMs to create queries, export information, use dashboards and undertake other data requests.
• Good communication skills: in person, by telephone and in writing.
• Attention to detail, good teamworking skills with a positive and proactive attitude.
• Numeracy and literacy skills, with ability to compose letters to internal and external customers.
• Assertiveness skills.
• Creative and innovative.
• Proactive approach to fundraising.
• Ability to plan ahead for several projects at the same time.
• Willingness to learn new skills and new IT systems as required.
• Up-to-date knowledge of relevant Fundraising Code, GDPR and legislation changes.
Desirable:
• Experience of working in the charity sector or sales/customer service environment (desirable).
REF-226 752
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting for a family support worker and we would like to hear from you if you have a Level 3 qualification or substantial work experience related to social care, social work, family support or early help. The ideal candidate will also have experience working with children, adolescents and families and have knowledge of parenting skills.
The role of the Family Support Worker is to directly support, maintain and develop the network around the child, liaising, building relationships and communicating between multiple agencies and multi-disciplinary roles, these include, the local authority, social workers, family members, carers and significant others and the child in placement.
Within the community, the role is closely linked with each child in placement and will closely work with the Community Director and the senior management team to ensure that it meets the therapeutic and educational needs and interests of each child. This will necessarily include working closely with professionals and developing their expertise in a psychoanalytic-systemic approach to care, education and treatment.
Responsibilities include:
- Ensure that plans for the process of assessment, co-ordination and delivery of placement and family support and transition plans are developed and managed on a day to day basis to agreed standards.
- Co-ordinate and facilitate contact arrangements, linking with networks and families in a manner which is integrated with the community’s existing relationship and contribute to and develop its professional effectiveness.
- Contribute to the holistic assessment of needs of children, families and networks.
- Devise and develop tailored packages of support based on assessment.
Childhood First is committed to safeguarding children. Appointments will be subject to a satisfactory DBS Disclosure and references.
The client requests no contact from agencies or media sales.
Overview of the post
To work as part of the Neighbourhood Support Team (NST) co-ordinating and developing a wellbeing programme for the benefit of the Braunstone Community.
Main responsibilities and duties
To:
1. Coordinate and develop a wellbeing programme that supports the mental health and wellbeing of NST service users and the wider Braunstone community of LE3 1.
2. Support individual service user wellbeing by referring into activity delivered by NST and other local community partners.
3. Undertake regular wellbeing check-ins with service users to monitor progress and impact of engagement with wellbeing activity, utilising WEMWBS to measure outcomes.
4. Update the company’s CRM system with participant information in line with GDPR and record progress and impact.
5. Develop, implement and maintain effective monitoring and recording systems: capturing and recording data to demonstrate the programme reach, providing reports and other information as required.
6. Support the Service Manager to maintain accurate budgets and financial records especially for monitoring funding grant returns.
7. Support the Service Manager in the development of funding bids to support delivery and expansion of the wellbeing programme.
8. Build and maintain partnerships which will support the development of wellbeing programmes.
9. Source, arrange and co-ordinate facilitators and practitioners suitable to deliver any planned activity.
10. Ensure that adequate risk assessments are undertaken prior to any activities and that confidentiality and safeguarding protocols are followed.
11. Support the Communications and Project Support Worker to promote the programme by developing copy and marketing material for circulation on the various company social media platforms and website.
12. Develop and deliver sessions and/or support the supervision of wellbeing activities including the staff and volunteers where applicable.
13. Represent and champion the services provided by NST as required at external events and meetings.
14. Work in partnership with the Wellbeing Facilitator to ensure that the social group programme of activity is developed and delivered in line with the overarching wellbeing programme.
15. Work in partnership with the Food Hub coordinator to develop a food activity programme using the commu7nity kitchen facilities that is delivered in line with the overarching wellbeing programme.
General Duties:
16. Attend and participate in team meetings, training and events that ensure the effective sharing of information and co-ordination the team’s activities.
17. Undertake administrative and maintenance duties that assist in the smooth running of the NS base. This will include taking collective responsibility in relation to matters of health and safety, equipment maintenance, data protection and confidentiality management; and visitor service and care.
18. Ensure that all NST activities are undertaken in line with the legal requirements and b inspired policy, procedures and good practice. This includes the production of risk assessments and other data that can demonstrate effective and safe planning.
19. Undertake consultations in-line with the Neighbourhood Action Plan and work alongside other members of the NST to gather, collate and analyse information that inform perceived local need/s.
20. Work outside normal office hours and at weekends as and when required.
21. To ensure promotion and implementation of The Braunstone Foundation’s policies in relation to Equalities; to ensure that buildings, equipment and facilities are managed in a safe and effective way in line with Health and safety requirements.
22. To carry out work in such a way as to promote The Braunstone Foundations aims objectives and agreed policies.
This job description sets out the duties of the post at the present time. Such duties may vary from time to time without changing the general character of the duties or the level of responsibilities entailed. Such variations are a common occurrence and cannot in themselves justify a reconsideration of a grading of the position.
Person Specification
Post: Wellbeing Coordinator
Qualifications and Experience E= Essential / D= Desireable
Experience of developing and coordinating mental health and wellbeing programmes E
Experience of working in a busy environment E
Experience of developing and writing funding applications D
Experience of working in the charitable/voluntary sector D
Knowledge
Understanding the impacts of wellbeing services on participant mental fitness E
Knowledge of sector wellbeing service provision E
Knowledge and experience of supporting vulnerable clients E
Knowledge of safeguarding procedures for both adult and child protection E
Health and safety E
Has an understanding of the needs of deprived communities and barriers and challenges facing individuals and service providers E
Understanding of and commitment to equality of opportunity E
Skills
Excellent organisational skills and experience E
Excellent verbal and written communication skills E
Strong ICT skills especially with Microsoft Office E
Problem-solving skills and ability to adapt and act accordingly to situations E
Ability to remain calm under pressure when dealing with challenging situations E
Good time management skills to be able to support the needs of multiple people E
Ability to make good, positive relationships with people, their families along with external agencies and partners E
Ability to keep accurate records and a good understanding of the importance of data E
Personal
An interest in helping other people, regardless of their circumstances E
Passionate about tackling poverty, deprivation and injustice and wanting to actively contribute to helping those in need E
Trustworthy, reliable and able to keep matters confidential E
A high level of patience and emotional resilience E
Ability to contribute effectively to a small team E
Calm and professional E
Other
Right to work in the UK E
Satisfactory DBS check E
Full and clean UK driving Licence E
Head of Data and Analytics
Join the IPS Grow team at a pivotal moment as it transitions from its existing reporting tool to a unified Salesforce-based information system. This is a rare opportunity for an experienced data leader who is energised by transformation, innovation and organisational change.
If you want to join an impact-driven organisation, improving outcomes for vulnerable children and families, then apply today!
Position: Head of Data and Analytics IPS Grow
Location: Hybrid/UK
Hours: Full time
Salary: £75,000 per annum
Contract: Permanent
Closing Date: Mon 23rd February 2026, 9am
First round interviews (virtual): Weds 4th March 2026
Second round interviews (in person): Mon 16th March 2026
The Role
Join an ambitious not for profit organisation that helps to design, fund and scale better solutions to complex social problems.
As the Head of Data and Analytics, you will shape the future of the national data and digital ecosystem driving a step-change in how programme captures, interprets and uses insight to strengthen employment outcomes across England. You will lead the team through significant technical and cultural change, fostering new ways of working, building capability, and enabling colleagues at every level to confidently apply data in decision-making.
Key responsibilities include:
- Strategic oversight of IPS Grow data analysis and business intelligence functions and, in collaboration with expert Digital colleagues, IPS Grow digital tools
- Strategic leadership of IPS Grow information systems
- IPS Grow Lead for information governance and data protection
- Budget management and other senior team responsibilities
This role goes far beyond business-as-usual.
About You
We are seeking someone who thrives in complex environments, brings clarity and momentum to change, and is motivated by the chance to modernise systems, strengthen data governance, and build a high-performing analytics function that supports national impact.
You will have:
- Experience of designing and leading data strategy at a senior level.
- Experience of managing a national programme and/or large scale change.
- Strong stakeholder engagement and influencing skills, including communicating technical concepts to non-technical audiences.
- Proven track record in data governance and compliance (e.g., GDPR) and the associated standards and requirements when hosting and processing personal data on behalf of public sector organisations.
- Strong track record of leadership in data, insight, and analytics roles within complex or matrixed organisations.
- Expertise in the development and use of Customer Relationship Management systems, such as Salesforce
- Expertise in data analysis and business intelligence, including PowerBI, Tableau and/or similar analytics and data visualisation tools
About the Organisation
Since 2007, the organisation has helped to pioneer a series of programmes to improve outcomes for individuals with complex needs. These innovations, including the social impact bond model, have mobilised more than £500 million globally. With sister organisations in the US, Israel, the Netherlands and India the organisation has network of partners across the world.
Equality, diversity and inclusion
We actively encourage applications from under-represented and minoritised groups, including those with lived experience of the social issues we are working to address. The organisation is an equal opportunities employer and support a range of flexible working options.
You may have experience in other areas such as Data, Data and Analytics, Data Manager, Data and Analytics Manager, Head of Data, Head of Data and Analytics, Analyst, Director of Data, Director of Data and Analytics.
This role is currently unable to offer sponsorship. Please ensure you have the right to work in the UK before applying.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Fundraising Analyst
12 Month Fixed Term Contract
£43,989 - £49,143pa (GBP)
City of London E1 8QS and we are a hybrid working organisation
This role is offered on a hybrid contract giving you the opportunity to also work from home three days a week. Remote contracts would not be considered for this role.
Purpose of Role
As a Senior Fundraising Analyst you play a leading role in supporting the charity’s fundraising growth objectives through data analysis, supporter segmentation, and insight generation.
Working within the central Data & Technology Directorate you will work closely with the Fundraising Directorate to optimise fundraising strategies and enhance understanding of supporter demographics. You will bring data analysis skills to interrogate data within the CRM and reporting dashboards, manage data segmentation and extraction requests, and directly support Fundraising colleagues to optimise campaign activity through a multi-channel supporter segmentation approach. Your previous experience in a similar fundraising-orientated role and expertise in data analysis will be crucial for driving insights that improve our fundraising and impact strategies.
You are analytically rigorous, able to understand the opportunities data and insight offer and will have a consistent track record of delivering actionable analytics projects in a business partnering capacity. You’ll believe in the power of data and insights as levers for affecting positive change.
You will work at the heart of Comic Relief’s operations, supporting the organisation work towards a Just World Free from Poverty. You will work within the Data & Technology Directorate, reporting into the Head of Data Analytics, and will be supported in your technical learning, organisational integration and career growth from within this central team. The Fundraising Directorate will welcome you as a Business Partner and work closely with you to ensure your integration and understanding of the organisation’s fundraising objectives and strategy.
Key responsibilities:
Business partnering with Fundraising teams, identify opportunities for our data to enable the achievement of FR strategic goals. For example, supporting on Fundraising strategy and fundraising campaign development through the provision of Lifetime Value analysis, propensity to give modelling, econometric modelling and / or regression analysis, recency, frequency, value analysis and the appending of third-party data sources to enrich our data set and better understand our donors and prospects.
Analyse large datasets to identify trends, insights, and opportunities to optimise fundraising activity and segmentation within the CRM.
Oversee and manage the segmentation within the CRM, ensuring the supporter experience when receiving communications from Comic Relief is as good as it can be.
Track performance metrics during events and provide immediate feedback and recommendations for optimization where appropriate.
Data Tools and Architecture:
Collaborate with other Analysts and Data Engineers to optimize data flows, improve reporting systems, and ensure the effective use of data across the organization.
Leverage Kusto (KQL within Azure Data Explorer) and Salesforce Non-Profit Cloud and Marketing Cloud to extract, analyse, and manipulate data from various sources.
Utilise Power BI to build and maintain dashboards that provide clear and actionable insights.
Support for Fundraising will include being hands-on with Salesforce Non-Profit Cloud and Marketing Cloud to build and manage segments.
Stakeholder Collaboration:
Be a Business Partner for Fundraising teams to identify data requirements and ensure alignment with strategic objectives.
Communicate complex data findings in a clear and actionable manner to non-technical stakeholders.
Person specification
Essential criteria
Significant experience in securing five figure donations and managing a personal portfolio of major donors.
Excellent verbal and written communicator, with the ability to communicate often complex programme and funding work in an engaging way to lay audiences.
Significant experience in writing compelling cases for support and major donor appeals and proposals.
Experience in creating and delivering high quality donor events.
Ability to represent the organisation at a high level with external audiences.
Experience in using a CRM (e.g. RaisersEdge, Salesforce, D365) including managing donor records, moves management, running queries and reports.
Excellent team player with the ability to support colleagues in a fast-paced and busy environment.
Ability to work proactively and manage a busy workload with a systematic approach to work.
Desirable criteria
Experience in securing six figure donations.
Experience of Salesforce.
Perks and benefits:
· Flexible working hours
· Work from home option
· Life Insurance
· Wellness programs
· Employee Assistance Programme
· Enhanced maternity and paternity leave
· Paid emergency leave
· Sabbatical Opportunities
· Professional development
· Mentoring/coaching
· Paid volunteer days
· Payroll giving
· Salary sacrifice
· Team social events
· Extracurricular clubs
· Cycle to work scheme
· Free fruit
To apply please visit our website via the link and apply online.
Comic Relief reserves the right to close the role early if a large number of applications are received.
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Comic Relief we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Why work at Comic Relief
There are lots of good reasons to join us at Comic Relief. You can read more about our employee benefits, such as our commitment to flexible and hybrid working. We ask staff to come to the office twice a week, normally on agreed team days, so that we can do all those things that are difficult to do online. Our office is based in Whitechapel, London,
There are lots of opportunities to develop your skills and experience at Comic Relief, including opportunities to become a Mental Health First Aider or to participate in our Employee Network Groups that focus on making Comic Relief a more inclusive place to work.
Disability Confident Employer
As part of the Disability Confident scheme, we take positive action by providing first-round interviews to candidates who have a registered disability, provided they meet the minimum criteria for the role, as demonstrated on their CV and application questions.
Are you a senior marketer with a passion for conservation? Do you love shaping strategy, leading inspiring campaigns, and want to see the direct impact of your work in protected habitats and thriving ecosystems?
Charity People are delighted to be partnering with World Land Trust to recruit a Senior Marketing Manager to join their small but mighty team. This is a brilliant opportunity for a confident, creative and strategic marketer to shape campaigns that grow awareness, deepen engagement and drive vital income for one of the UK's most respected conservation charities.
Senior Marketing Manager
Hybrid / Halesworth, Suffolk (ideally 1 day per week onsite)
£50,000-£60,000 | Full-time | 35 hours per week
Permanent | Flexible working options including a 9-day fortnight
Benefits: Great culture and brilliant benefits including: 36 days annual leave (incl bank holidays) 5% pension, Group life assurance 4x annual salary, L&D opportunities.
About World Land Trust
World Land Trust is an international conservation charity protecting the world's most biologically significant and threatened habitats. Through trusted local partnerships, they fund the purchase and protection of land, support community-led conservation, and create long-term solutions that safeguard wildlife and ecosystems across the globe.
Their model is practical, impactful and proven. Their team is passionate, expert and ambitious. And now, they're looking for a marketing leader to help bring even more people into their mission.
The Role
As Senior Marketing Manager, you'll shape and deliver World Land Trust's marketing strategy. You'll lead integrated, multi-channel campaigns that strengthen the brand, inspire supporters and ultimately grow income.
Managing a small talented team of two, you'll blend creativity with insight, turning data into action and storytelling into measurable impact. You'll work collaboratively across the organisation and with external partners to ensure campaigns are cohesive, compelling and effective.
Key responsibilities include:
- Leading strategic, multi-channel marketing campaigns to strengthen brand and grow supporter engagement
- Managing campaigns end-to-end, using insight and evaluation to measure success and optimise performance
- Overseeing content across digital, social, email, print and events
- Building strong relationships with media, partners and agencies
About You
We're looking for an experienced senior marketing or brand leader with a track record of delivering strategic, integrated campaigns. You're as comfortable with data as you are with storytelling, and you know how to translate insight into meaningful supporter action.
You'll bring:
- Proven experience delivering impactful strategic marketing campaigns ideally from the charity sector
- Strong digital and above-the-line marketing expertise
- Excellent communication and storytelling skills
- Experience leading and developing high-performing teams
You're proactive, inquisitive, collaborative and motivated by purpose. You thrive in ambitious, values-driven organisations where your work makes a tangible difference.
If you'd relish the opportunity to lead marketing for a globally respected conservation charity we'd love to hear from you.
How to apply:
Please send a copy of your CV or profile to Ellen Drummond and Priya Vencatasawmy as first steps.
If your experience matches what we're looking for, then we'll be in touch with more about the application process.
Closing date: 9am on Thursday the 5th March
1st stage interviews: Mon 23 March (pm) & Tues 24 March (pm)
2nd stage interviews: TBC Early April
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Helping people across the world protect and restore their land to safeguard biodiversity and the climate
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £34,436 per annum
Permanent Contract
Full time 40 hours per week
Shift work including evenings, weekends and bank holidays
Location: South West London, Balham
We have a fantastic development opportunity to join our Children’s Homes in South West London. We are looking for candidates with the aspiration to develop their careers with us and become Registered Managers through our Leadership Passport and Management Training offer.
Starting salary of £34,436 as Deputy Manager, and up to £50,000 as Registered Manager.
We are proud that 80% of our Registered Managers are internal promotions. Take your career to next level with our comprehensive in-house training and funded Level 5 qualifications.
About Us
Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.
St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man. We have a passionate commitment to our young people, placing them at the centre of everything we do. We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.
We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong. We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities.
St Christopher’s Academy
When you join St Christopher’s, we will set you up in your career with a tailored development plan. Whether you want to move across to a different service, become a Manager or just explore further your current role, we will support you to map out your career trajectory and help you achieve your professional ambitions. If you want to learn more about St Christopher’s Academy, please visit our website.
Visit our website to check out our staff stories to see how you can develop your career with us
The successful candidate will have:
- Two years’ recent experience of working with children/young people who are at risk in a residential or community based setting.
- Level 3 NVQ Diploma in Residential Childcare or equivalent; and a commitment to complete Level 5 diploma in Leadership and Management in residential care within 2 years of starting.
- Ability to develop appropriate one-to-one relationships with young people and employ mentoring skills that empower young people to achieve their goals.
- Numeracy skills to manage budgets efficiently and contribute to the budgetary process.
- An understanding of the regulatory framework relevant to the provision of residential services for children and young people.
- Awareness of issues facing young people such as bullying, gangs and exploitation and how these impact on behaviour.
- Ability to work shifts including weekends and bank holidays and undertake sleep-ins.
- Ability and willingness to be part of an on call rota overseeing multiple Homes.
About the Role
As Deputy Manager, you will lead and support a professional team of staff committed to transforming young lives and creating positive outcomes. You will be supported by a Registered Manager, Team Leaders, and the team of residential staff.
Key aspect of the role:
- To assist the manager in safeguarding and ensuring every child and young person receives high quality care as measured by Ofsted in the social care common inspection framework.
- To assist the manager in the management of the home, including the staff, external relationships, the budget, the resources and fabric of the building.
In return we offer:
- Starting salary of £34,436 per annum.
- Real opportunities to develop your career and become a Registered Manager.
- A friendly working environment, a fun, open and honest culture.
- 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
- Industry leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and social pedagogy.
- Contributory pension scheme, enhanced maternity and company sick scheme.
- UK Life Assurance (Death in service) to the value of 3 times your annual salary.
- BUPA employee assistance programme, offering counselling, financial advice and legal support.
- Cycle to work scheme.
- Bluelight card; discount shopping scheme at hundreds of retailers across the UK.
- Discretionary funded training programs.
- Employee awards based on performance and length of service.
- Fantastic opportunities to develop your career within our range of services.
Recruitment Process
At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.
Applicants will ideally already be on the DBS Update Service; if this is not the case St Christopher's will carry out a DBS (police) check prior to starting.
Your online application must include a supporting statement addressing the criteria stated in the Person Specification. For the full Job Description and Person Specification please visit our website. CV’s will not be accepted.
For more information or assistance during the application process, please contact us via our website.
This post has a minimum age restriction of 21 year for roles working directly with children and young people in our residential and supported accommodation Homes in line with the Equality Act ‘occupational requirement’.
It is illegal to apply for any role that involves working with children and young people under the age of 18, if you know you are barred from working with children.
All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.
We are a leading charity for children and young people, providing fostering, children's homes and leaving care services across the UK and Isle of Man



The client requests no contact from agencies or media sales.
Head of Supporter Insight & Experience
Job reference: REQ000936
£56,297pa + excellent benefits
Woking, Surrey GU21 4LL / Hybrid Working
Hybrid working: Minimum 40% in person collaboration per month
About the role
We’re excited to be recruiting a Head of Supporter Insight and Experience to lead WWF-UK’s understanding of its supporters and ensure that insight is consistently used to shape strategy, journeys and decisions across the organisation.
In this role, you’ll lead and shape WWF UK’s supporter insight and experience, owning the frameworks, intelligence and evidence that guide organisational strategy, supporter journeys, investment decisions, product development and innovation. You’ll build and develop a cross organisational insight capability in a new Supporter Experience Directorate - integrating qualitative research, quantitative analysis, audience segmentation, digital analytics and journey intelligence.
You will play a key change leadership role, embedding insight led ways of working across Fundraising, Communications, Digital and Technology, and championing a shared understanding of supporter needs and behaviours. A core part of the role is driving digital experience improvement and working collaboratively across teams to inform system development, UX design and experience innovation.
Skills and experience
You’ll bring the skills and experience needed to succeed in this role, including:
• Proven experience leading organisation-wide qualitative, quantitative and digital insight programmes
• Strong understanding of supporter or customer behaviours, needs and motivations, with proven experience in supporter segmentation and audience frameworks, as well as journey analysis, mapping and reporting.
• Experience of leading innovation pipelines, including developing business cases for improvements or investment and managing initiatives, from concept to delivery.
• Strategic insight leadership and communication skills, able to turn complex evidence into clear organisational direction, priorities and recommendations.
• Ability to influence senior stakeholders and embed insight led ways of working across fundraising, communications, technology and product teams.
• Strong people leadership skills, with experience building, leading and supporting insight, research or innovation teams.
• Proven ability to deliver insight and experience improvements in a fundraising, membership, charity or purpose led context (B2C and/or B2B).
• Degree level qualification, or equivalent experience, demonstrating strong capability in insight, data, digital, marketing or analytical disciplines.
What we offer
We believe in rewarding our team with more than just a salary. Here’s what you can expect:
· Annual leave starting at 26 days a year, rising one day each year to 31 days plus bank holidays
· Flexible working options, to support your work life balance
· 7.5% employer contribution to pension, rising to 10% with employee contribution
· Learning and development opportunities to help you grow
· Regular wellbeing initiatives to support your health and happiness.
This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we’re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK.
This role is hybrid with a minimum 40% of your contracted hours spent at our beautiful UK head office, the Living Planet Centre in Woking, Surrey, where you’ll hot desk among trees and gardens.
About WWF-UK
We’re a global conservation charity with millions of supporters and hundreds of projects around the world.
At WWF-UK, we’re bringing our world back to life. Protecting what’s left isn’t enough. We’re racing to restore nature and prevent catastrophic climate change. And it’s a race we can win with everyone’s help.
We’re courageous, passionate, and driven by science. For more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We work with integrity, collaboration and deep respect for those we partner with.
How to apply
Click the link to apply via our website.
You’ll be asked to complete an application form and upload your CV and a supporting statement that tells us why you’ll be a great addition to WWF-UK.
Application closing date : 03/03/2026
Our Diversity Promise to You
At the heart of our mission is a simple truth: the planet needs everyone. That means you - in all your uniqueness, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or how you choose to express yourself.
We don’t do stereotypes. We work together with purpose, driven by passion and enhanced by respect, courage, and integrity. We pull together from all walks of life to fight for a better future, and we want you to feel supported every step of the way.
We’re proud to be a Disability Confident employer and are committed to creating an inclusive workplace where everyone feels they belong. We actively encourage applications from people of all backgrounds and identities.
So, if there’s anything we can do to make your application or interview experience more comfortable or accessible, just give our Talent Acquisition Team a shout via our website.
Safeguarding Commitment
Just as we celebrate diversity in all its forms, we are equally dedicated to creating a safe environment for every person we work with or encounter.
Our commitment extends to children, adults at risk, and individuals experiencing any form of vulnerability, whether temporary or permanent.
We proudly stand behind CAPSEAH (Common Approach to Protection from Sexual Exploitation, Sexual Abuse and Sexual Harassment) and put this commitment into action through clear policies, thorough training, and recruitment checks tailored to each role, which may include external vetting.
If you ever have a concern, however big or small, know that there are confidential channels ready to support you at WWF-UK. We promise to respond promptly and with care, because protecting every individual is at the heart of everything we do.
Salary: £35,624 - £45,802
Contract: Full-time, Permanent
Location: Remote - home based
Closing date: 27th February
We’re delighted to be working with Barnardo’s, the UK’s largest national children’s charity, as they look for a Supporter Care Manager — a key role ensuring every supporter receives the highest standard of service and care.
In this role, you will lead the team that acts as the first point of contact for Barnardo’s supporters, ensuring excellent service delivery across supporter enquiries, stewardship, complaint handling, and fulfilment. You’ll help shape supporter journeys, strengthen loyalty, and ensure regulatory and data-protection standards are consistently met.
You’ll work closely with colleagues across Fundraising, Marketing, Retail, Finance and external suppliers, driving continuous improvement and ensuring supporter experience remains at the heart of Barnardo’s work.
To be successful as Supporter Care Manager, you will need:
- Experience leading a customer or supporter-facing team in a fast-paced environment
- Strong stakeholder management and communication skills
- A proactive, solutions-focused mindset with the ability to drive service improvements
- Confidence managing processes, performance, data and reporting
If you’re passionate about delivering excellent supporter experiences and want to play a vital role in helping Barnardo’s achieve life-changing impact for children and young people, we’d love to hear from you.
If you would like to have an informal discussion, please contact Ashby Jenkins Recruitment and ask to speak to Jake.
Ashby Jenkins Recruitment is a specialist charity recruitment agency. We are committed to equity, diversity, and inclusion and take a relationship-led approach to recruitment in the sector. You can read more about our commitment to diversity on our website.
If enough applications are received, we reserve the right to close the application period early.
Job Reference: 2855JP
The Role of Diocesan Housing Surveyor
We are looking for someone who can work alongside the Diocesan Property Manager, and Property Officer, to assist in the management of the Clergy Housing stock comprising of 160 houses across Coventry and Warwickshire.
The main responsibilities of the of Diocesan Housing Surveyor
are:
- Inspect Clergy houses and assess repairs and improvements necessary in compliance with Coventry Diocese Clergy Housing Standards.
- Implement the recommendations of the property reports.
- Arrange property inspections and implement the required works with the agreement of the Property Manager.
- Arrange stock condition surveys.
- Address reactive repairs and ensure works are undertaken and completed in accordance with the Housing Standards.
- Prepare schedules of work and cost budgets, agree these with the Property Manager before tendering to approved contractors.
What we are looking for in a Diocesan Housing Surveyor:
· Driving Licence with access to own car
· Previous experience of managing small works contracts
· Working knowledge of residential building defects and their resolution
· Proven awareness of health and safety with regard to building management and works contracts.
· Being responsible for the day-to-day maintenance of properties whilst remaining within budgetary and time constraints
· Degree Level or relevant experience commensurate to the role
· Evidence for continuing professional development.
· Familiarity using a modern Property Management software package.
This post reports to the Property Manager and is based in the Diocesan Offices in Coventry.
Interviews will be held on 24 March at the Diocesan Offices in Coventry
The client requests no contact from agencies or media sales.
Liberty is looking for a Grants Officer to join our Philanthropy Team.
This is an exciting and varied delivery role which reports to our Fundraising Manager and is responsible for grant administration and reporting across our portfolio of grant funders, and co-ordinating, as well as administering a series of events aimed at donors and funders.
The successful candidate will be organised and self-motivated, with a focus on partnership working and building strong relationships. You will balance an enjoyment of events co-ordination with being a skilled writer, who enjoys producing applications and reports.
With experience in a similar role, you will be used to gathering a range of data and detail on the teams’ work, and comfortable with end-to end delivery and working to deadlines. You will be a keen team player with a commitment to, and passion for, Liberty’s work.
You will have a strong commitment to Liberty’s anti-oppression values and strategy.
Liberty fully embraces flexible working and is committed to employee development. We aim to encourage people from all backgrounds to work with us and are particularly interested in hearing from people from minority backgrounds and all socio-economic sections of society. Liberty supports hybrid working, with a minimum office attendance of between one and two days per week in the Westminster office, depending on contracted hours.
The deadline for applications is 9am Monday 16 March 2026
Applications received after this deadline will not be considered.
Please be aware that we do not accept CVs for this role. All applicants must complete the application form to apply.
First round interviews will be held online on Wednesday 25th March
Second round interview will be held in person on Wednesday 1st April
Apply via the job board on our website.
Liberty challenge injustice, defend freedom and campaign to make sure everyone in the UK is treated fairly.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Project Officer - Active Journeys, Schools
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Project Officer - Active Journeys, Schools
England South
£29,235 per annum (pro rata for part time)
Ref: 126REC
Full time 37.5 hours per week – we are happy to talk flexible working
Base: West Sussex
Contract: Fixed term until 31 March 2027
ABOUT THE ROLE
Team: Active Journeys
As the Project Officer, you will work directly with schools and local communities across West Sussex, identifying ways to transform streets and public spaces into safer, more welcoming environments for active travel.
What you’ll be doing:
- Plan and deliver behaviour change projects and activities that promote walking, wheeling, and cycling within schools and local communities.
- Build strong, effective relationships with local leaders, authorities, and other key stakeholders.
- Supervise and mentor colleagues and volunteers involved in project delivery.
This role is ideal for someone who enjoys planning and delivering fun activity sessions with children and young people, and helping build projects that help get people active, improving health and wellbeing and the environment!
ABOUT YOU
We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply.
- Proven experience of managing small clearly defined projects or experience of delivering work packages as part of a project.
- Excellent communication skills, with experience of connecting with different audiences and adapting your approach.
- A proactive problem‑solver who effectively manages priorities and workload.
- Demonstrated ability to motivate and mentor others while collaborating effectively to build strong, positive working relationships.
- Experience of planning and delivering activity sessions, and a willingness to learn and share new practical skills like bike maintenance.
- Experience of working with children and young people.
This role will require travel and work at locations as necessary to undertake projects on behalf of Walk Wheel Cycle Trust.
WHAT WE OFFER
We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.
Wellbeing Support
- 28 days’ leave per annum plus bank holidays for full-time employees
- Option to buy an extra week of annual leave (pro-rata for part-time employees)
- Paid volunteer days to support causes you care about
- Free, confidential support service available 24/7
- Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme
Financial Benefits
- Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust
- Bike, computer and season ticket loans
- Discount benefits
- London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London).
- Death in Service benefit – 3 x annual Salary
Family Friendly Policies
- Enhanced maternity and paternity pay
- Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
ADDITIONAL INFORMATION
- Application deadline: 23:59, 22 February 2026
- Interviews will be held in Chichester during the 4-5th March. To apply, please complete our online application form.
- We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community
- Adjustments are available throughout the application process.
Want to explore more roles?
You can find full details about all our current job openings at:
We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
Adjustments are available throughout the application process.
Our Values
- We are always learning
- Championing equity
- Taking ownership
- Delivering Together
We're the charity making it possible for everyone to walk, wheel and cycle



Location: Haringey
Salary: £32,319 - £34,538 per annum
(Please note that applicants are usually appointed at the bottom of the relevant band)
Hours: 37.5 hours per week
Contract: Fixed Term Contract (Until 31st March 2027)
Closing Date: Sunday 1st March 2026
Closing Time: 00:00am
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Specialist Support Worker (Multiple Disadvantage) at Solace Women's Aid.
You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
Ella House supports women facing multiple disadvantages and intersectional challenges, including homelessness, substance misuse, contact with the criminal justice system, and mental ill health. These women often fall through gaps between services and systems, making it harder for them to address their challenges and lead fulfilling lives. At Ella House, the goal is to support clients with multiple and complex needs, recognising the emotional and compound trauma that can accompany and, in many cases, precede experiences of homelessness.
Ella House provides support by empowering women through independence, inclusion, peer support and wellbeing, bringing together diverse expertise and approaches.
The service delivers holistic support, where women are recognised for their full combination of strengths, capacities and experiences. We acknowledge how women, as individuals, want to be supported differently, and this requires staff to be patient, observant, creative and committed to trying a range of approaches.
About the Role
Specialist Support Workers provide support to women affected by multiple disadvantage, including those who have experienced domestic and/or sexual violence, have significant mental ill health, and/or use substances.
You will ensure the smooth running of the refuge, including processing and admitting new referrals, ensuring rent and personal charges are paid, maintaining rooms and communal areas, overseeing general housekeeping, organising repairs, and responding to crisis situations. You will work with women to develop Support Plans that meet their immediate practical and emotional needs and support their recovery, linking them with specialist services where required.
You will work in a trauma‑informed way and ideally have experience supporting people with significant mental ill health and/or substance use needs.
About You
The ideal candidate will have in‑depth knowledge of multiple disadvantages and their impact on women, as well as experience providing emotional and practical support to those affected by homelessness, substance misuse, the criminal justice system and mental ill health.
You will have experience managing risk and following case management procedures to meet the needs of a diverse client group. You will be able to work with women to help them understand their needs, complete risk assessments, develop safety plans, and engage effectively with other agencies.
You will have working knowledge of legal remedies, housing and welfare benefits, and experience delivering workshops.
In addition to case management duties, you will be required to undertake housing management responsibilities, including health and safety tasks and supporting the upkeep of the accommodation. You will have excellent administrative and time‑management skills.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
Job Profile
The client requests no contact from agencies or media sales.


