Relationship manager jobs
Support Team Coordinator
Do you have experience in an administrative, support or coordination role?
Join the new national Support Team! We’re looking for a proactive and organised Support Team Coordinator in this remote working role.
Position: Support Team Coordinator
Location: Remote (required to travel to Manchester/Birmingham for regular meetings - travel paid)
Hours: Full-time is 35 hours per week (part time considered at 28-35 hours per week but must include Tuesdays and Fridays)
Salary: £24,500 pro rata
Contract: Permanent
Close Date: 9am, 2nd February. Successful candidates will be contacted by 9th February.
First Interviews: 12th February / Online
Second Interviews: 13th February / Online (this is a short, informal chat with some of the team) with the final decision being made by 16th February.
About the Role
This role will be part of the team delivering the day-to-day support function, ensuring clients receive a responsive, high-quality experience. You will be the first point of contact for incoming support enquiries, coordinating responses across the business and assisting with internal administrative tasks for the Training and Implementation Specialists. This role is ideal for someone who thrives on improving systems and enjoys cross-team collaboration and hands-on delivery in a fast-moving, values-driven environment.
Key areas of responsibility include:
- Client Support
- Coordination & Administration
- Process & Service Improvement
About You
We're looking for someone who is naturally organised, genuinely enjoys solving problems, and thrives on making systems work better. Someone who can handle multiple priorities with calm efficiency while staying focused on the people behind every enquiry. Your ability to coordinate across teams, be comfortable using different software and follow things through to completion will be essential.
You will have:
- Experience in an administrative, support or coordination role
- Strong organisational skills with the ability to juggle multiple priorities
- Excellent written and verbal communication
- Comfortable using software, ideally including Salesforce or similar CRM
- Proactive and solution focused; takes initiative to solve problems and follows through to completion
- High attention to detail and accuracy.
And in return, you have the chance to shape a brand-new function in a values-driven, employee-owned social enterprise. You'll work with supportive colleagues who care about doing things well, and you'll see the direct impact of your work on organisations making a real difference in people's lives.
If you’re reading this wondering ‘is it really for me?’ or ‘I don’t quite meet all of the criteria’, then please get in touch to ask some questions or consider applying anyway. We know that some people are less likely to apply for jobs unless they believe they can perform every task. We are most interested in finding the best candidate for the job, and we know that candidate may come from a less traditional background.
About the Organisation
Join an employee-owned values-based Social Enterprise with a vision of a society in which people are enabled to thrive. As an employee-owned organisation all employees are engaged in the development of the business through a Trust Board, helping homelessness, health, and social care providers improve services by creating engaging visual tools and promoting collaborative ways of working.
Benefits include:
- Laptop and mobile phone provided for work purposes
- Open to flexible working arrangements
- Cash health plan
- Generous pension scheme
- Employee assistance programme
- Cycle to Work scheme
- 25 days’ annual leave plus bank holidays (pro-rated for part-time) & additional days at Christmas (increasing to 30 days with long service)
- Enhanced parental leave and carer’s leave
- Paid volunteering time
- Opportunities for personal development
The organisation is committed to creating a happy, healthy, purposeful work environment in which everyone is supported and empowered to do their best work. We strongly encourage candidates of diverse backgrounds and identities to apply. Each new employee is an opportunity to bring in a unique perspective and strengthen the team, so they are always eager to further diversify the organisation.
You may have experience in areas such as Admin, Administration, Administrator, Support Coordinator, Coordinator, Team Support Admin, Team Support Administration, Team Support Administrator, Support Team, Team Support, Support Admin, Support Administration, Support Administrator.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Job Title: Wellbeing Consultant
Ref: WBC456
Contract: Permanent
Hours: 22.5 hours per week, over 3 days. Hours usually Tuesday-Thursday 8am-4pm
Salary: £28,080 - £33,280 per annum, pro rata (dependent upon experience)
Location: GenesisCare Portsmouth, Bartons Road, Havant, Hants, PO9 5NA
About Us
Penny Brohn UK is the cancer health and wellbeing charity. We help people feel better in mind, body and spirit by offering support through our team of cancer support experts (which includes doctors, nutritionists, counsellors and exercise therapists)
Penny Brohn UK helps people with cancer to feel more physically and emotionally able to manage the impacts of their diagnosis and treatment, be more in control of their choices and have the best quality of life possible. By making our services freely available, our aim is for all people with cancer to be able to access the high-quality support they need.
Penny Brohn UK have been working in partnership with GenesisCare UK, a private healthcare company, since 2013. We deliver an integrated cancer care approach which includes complementary treatment support and lifestyle advice for patients undergoing chemotherapy and radiotherapy at all of their 14 centres across the UK. For over 40 years, Penny Brohn UK has supported people with cancer to feel more physically and emotionally able to manage the impacts of their diagnosis and treatment, be more in control of their choices and have the best quality of life possible.
The role
An exciting opportunity has arisen for an experienced healthcare profession/health related professional to join our existing team of Wellbeing Consultants embedded within established UK GenesisCare cancer treatment centres.
This role requires excellent communication and interpersonal skills with the ability to build and maintain relationships with patients, relatives, GenesisCare staff team and Wellbeing consultant team and the wider Penny Brohn UK organization. We are looking for a professional who can work in a flexible, proactive, intelligent, and creative way. Candidates should have experience of working within private or national health related services and have knowledge, experience/understanding of complementary therapies or other support services.
Key role considerations
- This role will involve working alongside our partner GenesisCare to ensure a holistic approach is taken in aspects of support and treatment.
- The bulk of the patient work is delivery of one-to-one sessions – completing holistic needs assessments, review appointments, consultations, mindfulness, and relaxation sessions.
- The Wellbeing Consultant is responsible for ensuring that patients and their relatives have a positive experience as they move through the Penny Brohn UK treatment support services at GenesisCare.
In return for your hard work and dedication you will enjoy a wide variety of benefits including:
- 30 days holiday plus 8 bank holidays (pro rata)
- Enhanced sick pay after six month’s service
- Auto enrolment into the Penny Brohn UK pension scheme
- Free Life Assurance
- Family friendly policies with enhanced maternity and paternity leave after one year of service
- Specsavers Corporate eyecare test
- Cycle to work scheme
Timetable for appointment
Closing date: Monday 16 February at 9.00am
First interview: Via Teams on Thursday19 February 2026
Second interview: In person on Wednesday 25 February 2026 at the Penny Brohn UK National Centre, Pill, Bristol, BS20 0HH
Start date: To be agreed upon appointment with successful candidate
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
At Penny Brohn UK, we are committed to promoting equality, diversity, and inclusion throughout the organisation. We are proactively taking action to support EDI and Wellbeing to support our ethos of creating a diverse culture that is reflective of both our employees and the lived experience of all communities touched by cancer. We welcome applications from individuals from all backgrounds regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
No agencies please.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Children and Families Worker to play a pivotal role in our Domestic Abuse Service in Hackney.
Sounds great, what will I be doing?
The role focuses on building positive and supportive relationships with women and their children, empowering them to work towards their goals through a strengths-based approach. This includes creating, implementing, and reviewing personalised support plans in collaboration with service users and external agencies, while also advocating on their behalf when needed. Key responsibilities involve assisting mothers with parenting skills, signposting them to appropriate services, and offering targeted support to families facing issues such as domestic abuse. Ensuring the safeguarding of children and maintaining confidentiality at all times are central to the role, alongside working within relevant policies and procedures.
Additionally, the position emphasises the importance of children's development and wellbeing by providing educational, recreational, and interactive play opportunities both during term time and holidays. Service users and children are encouraged to actively participate in shaping projects through consultations, feedback, and creative engagement. The role also involves promoting community involvement by networking, fundraising, and collaborating with statutory and voluntary organisations. Ultimately, the work contributes towards the five key outcome areas: being healthy, staying safe, enjoying and achieving, making a positive contribution, and achieving economic wellbeing.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
This role is restricted to female applicants under Schedule 9 (1a) of the Equality Act 2010 due to the nature of the work.
It requires someone who can bring optimism, resilience, and a non-judgemental, anti-discriminatory approach when supporting women and children. A calm manner, empathy, and compassion are essential, particularly when working with service users who have experienced trauma or domestic abuse. The role demands the ability to engage directly with families in a supportive, constructive way, while maintaining professionalism and confidentiality at all times.
In addition, the post holder must be skilled in partnership working with statutory, voluntary, and community agencies to achieve the best possible outcomes for families. Strong problem-solving abilities, accuracy in processing and sharing sensitive information, and a clear understanding of safeguarding responsibilities are vital. The role also requires flexibility to travel between service premises and to accompany clients when necessary. Success in this position relies on being able to manage responsibilities effectively within a structured and often pressured environment, while always keeping the wellbeing and empowerment of families at the centre of practice.
When will I be working
This is a part time role of 19.5 hours per week, you will be working between Monday and Friday and between the hours of 9am and 5.20pm
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We are Hestia. We make a difference.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Children and Families Worker to play a pivotal role in our Domestic Abuse Service in Hackney.
Sounds great, what will I be doing?
The role focuses on building positive and supportive relationships with women and their children, empowering them to work towards their goals through a strengths-based approach. This includes creating, implementing, and reviewing personalised support plans in collaboration with service users and external agencies, while also advocating on their behalf when needed. Key responsibilities involve assisting mothers with parenting skills, signposting them to appropriate services, and offering targeted support to families facing issues such as domestic abuse. Ensuring the safeguarding of children and maintaining confidentiality at all times are central to the role, alongside working within relevant policies and procedures.
Additionally, the position emphasises the importance of children's development and wellbeing by providing educational, recreational, and interactive play opportunities both during term time and holidays. Service users and children are encouraged to actively participate in shaping projects through consultations, feedback, and creative engagement. The role also involves promoting community involvement by networking, fundraising, and collaborating with statutory and voluntary organisations. Ultimately, the work contributes towards the five key outcome areas: being healthy, staying safe, enjoying and achieving, making a positive contribution, and achieving economic wellbeing.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
This role is restricted to female applicants under Schedule 9 (1a) of the Equality Act 2010 due to the nature of the work.
It requires someone who can bring optimism, resilience, and a non-judgemental, anti-discriminatory approach when supporting women and children. A calm manner, empathy, and compassion are essential, particularly when working with service users who have experienced trauma or domestic abuse. The role demands the ability to engage directly with families in a supportive, constructive way, while maintaining professionalism and confidentiality at all times.
In addition, the post holder must be skilled in partnership working with statutory, voluntary, and community agencies to achieve the best possible outcomes for families. Strong problem-solving abilities, accuracy in processing and sharing sensitive information, and a clear understanding of safeguarding responsibilities are vital. The role also requires flexibility to travel between service premises and to accompany clients when necessary. Success in this position relies on being able to manage responsibilities effectively within a structured and often pressured environment, while always keeping the wellbeing and empowerment of families at the centre of practice.
When will I be working
This is a part time role of 19.5 hours per week, you will be working between Monday and Friday and between the hours of 9am and 5.20pm
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Allsorts is seeking two enthusiastic, dedicated and dynamic Youth Coaches to help us deliver our vision of a world where LGBTQ+ children and young people are free to be themselves. As a Youth Coach, you will be part of a skilled and collaborative team that is excited about the transformative power of youth work in the lives of LGBTQ+ children and young people in Sussex.
Through tailored coaching and support plans, this role empowers young people to explore their identity, relationships, resilience and wellbeing, while ensuring their voices are heard and valued.
Key Responsibilities:
-
Individual youth coaching and support
-
Youth participation and youth voice
-
Partnership and multi-agency working
-
Monitor, record and evaluate impact
About You:
You have experience working with children and young people in a youth or similar setting. You bring strong energy, enthusiasm and creativity to frontline youth provision. While you don’t need to identify as LGBTQ+, you must have a deep understanding of the challenges faced by LGBTQ+ communities and a commitment to equity and inclusion.
Why Join Us?
This is an exciting opportunity to help develop the Youth & Education Service at a well-respected Sussex-based organisation. You’ll be part of a team that’s passionate about making a real difference in the lives of LGBTQ+ children, young people, and their families.
About Allsorts:
Allsorts' mission is to listen to, connect, and support children and young people under the age of 26 who are lesbian, gay, bisexual, trans, queer (LGBTQ+), or exploring their sexual orientation and/or gender identity.
By placing children and young people’s voices at the centre of our work, we ensure that our understanding of their ongoing and evolving needs continues to inform our service provision.
There are three main strands to our service provision, all of which aim to improve the lives of LGBTQ+ children and young people.
Youth and Education Service
We offer youth groups, programmes, one-to-one support, activities, residential trips, in-school support, and much more for children and young people across Sussex.
Parents & Carers Service.
We offer groups, one-to-one support, activities, information sessions, and much more for parents & carers of LGBTQ+ children and young people across Sussex.
Training and Consultancy Service
We provide LGBTQ+ Inclusion Training for a wide range of organisations, with a focus on organisations working with children and young people. Our goal is to help build people’s knowledge of LGBTQ+ issues and their confidence in being effective allies to LGBTQ+ children, young people and adults.
Annual Leave: 27 days, plus bank holidays, pro rata.
Pension: Allsorts Youth Project is part of Royal London’s pension scheme and contributes 8% towards your pension.
DBS & References: All staff are subject to an enhanced Disclosure and Barring Service (DBS) check & references.
Allsorts Youth Project listens to, supports, and connects children & young people (under 26) who are LGBTQ+.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: London, UK (hybrid working – from Albert House, Old Street)
Team: Resource Mobilisation
Contract: Permanent
Salary range: £37,590 - £39,402 per annum
Closing date: 1 February, 2026 (midnight UK time)
ABOUT THE ROLE
Start Network has an exciting opportunity for a Partnerships Engagement Officer to join our growing Resource Mobilisation team. The role supports donor engagement and income growth, working with trusts, foundations and corporate funders to build strong, long term relationships through high quality stewardship, communications and engagement.
You will support the management of existing and new donor relationships, contribute to proposals and reporting, research and cultivate new funding opportunities, and work closely with colleagues across the organisation to deliver clear and compelling donor communications. The role also leads on the coordination of Start Network’s annual donor visit, taking the full range of our donors to a priority Start Network country of operation to see our work in action.
WHAT IS START NETWORK?
Our purpose is to be a catalyst for system-level change that improves the efficiency, effectiveness and ethics of humanitarian action. We do this by working as a network to develop, test & spread new ways of collaborating and resourcing locally-led crisis response and anticipation.
Our current membership is made up of nearly 100 local, national and international NGOs based all around the world. We also support 10 national and regional hubs made up of civil society organisations and NGOs as our vehicle for devolving power, resources and accountability.
OUR VALUES
WE PUT PEOPLE FIRST: Communities come first in our decision-making and programming.
WE ARE BRAVE: We have great ambition and are willing to explore new things and take risks to achieve it
WE OPERATE COLLECTIVELY: We leverage the value of working as a network, sharing risk and resources, and learning together.
WE ARE INCLUSIVE: We see the value in diverse perspectives and work to remove the barriers that prevent voices from being heard.
WE ARE OPEN: We work transparently and with integrity, building mutual trust in all levels of our work, from governance to programming.
WE ARE ETHICAL: We behave and operate based on key principles of anti-racism, non-discrimination, and anti-colonialism. This is a work in progress.
OUR OFFER TO YOU
- Being a part of a network involved in bringing change to the humanitarian sector.
- Hybrid working with options to work from home and remotely to support your work/life balance
- Employee Assistance Programme through Smart Health (depends on the country based)
- Family friendly policies, e.g., flexible working, maternity policy, parental leave and more!
- 25 days’ holiday (if UK based) plus 2 company days over the End of Year period for all staff (depends on the country based)
INFORMATION FOR CANDIDATES
Our roles are open to discussion about flexible working. For part-time working and job-shares, please get in touch with us before putting in an application.
Start Network is committed to protecting people, particularly children, at-risk adults and affected populations from any harm. We are also committed to safeguarding staff from any forms of bullying, harassment, sexual harassment, discrimination, and abuse of power as outlined in the Dignity at Work policy. Start Network embraces diversity, promotes equality of opportunity and eliminates unlawful discrimination. We are an equal opportunities employer and treat every application on merit alone. We particularly encourage applications from disabled, BAME, LGBTQ+ and non-binary candidates. We offer a guaranteed interview scheme for disabled applicants who meet our essential selection criteria set out in the Person Profile.
APPLICATION
Please contact the People and Culture Team if you have any questions or need support with your application. Please email us.
We use Be Applied, our online recruitment platform which uses anonymised applications and predictive, skill-based assessments which are blind- reviewed to reduce bias.
Closing date: 1st February 2026
Date for 1st Interview: 12th and 13th February (Subject to change)
Date for 2nd Interview: 17th February (Subject to change)
We reserve the right to close this vacancy early if we receive a high number of applications and we may review candidates on an ongoing basis, so please apply early where possible to avoid disappointment.
Any offer of employment will be conditional subject to relevant checks. Please refer to our privacy candidate privacy notice regarding treatment of your data. Start Network also participates in the Inter Agency Misconduct Disclosure Scheme. The core of the scheme is that participating organisations share information about safeguarding-related misconduct (i.e., sexual exploitation, sexual abuse, or sexual harassment) that a candidate has been found to have committed during employment, or incidents under investigation when the candidate left employment. For more information regarding this scheme, please visit their website.
The client requests no contact from agencies or media sales.
We are looking for an Advice & Guidance Officer who can make a meaningful difference in the lives of deaf children, young people, and their families.
A key focus of this role will be delivering the service remotely using technology. In addition, you will use your interpersonal skills and experience working with families to connect with local community groups, raise awareness of our services, promote membership, and provide support to families, deaf young people, and professionals.
This is a fully remote role, but will require some regional travel so applicants should live in the North West of England (Cheshire, Cumbria, Greater Manchester, Lancashire and Merseyside) and possess a driving licence and have access to a car.
What you'll do
- Deliver tailored information and advice to individuals and groups of deaf children, young people, and their families.
- Support deaf children, young people, and their families in becoming more confident in articulating their needs independently.
- Help deaf children, young people, and their families explore their options and decide on a preferred course of action.
- Develop and maintain effective relationships with professionals and organisations that support deaf children.
- Attend both in-person and online events to provide information and advice tailored to different audiences.
What you'll need
- Significant experience and understanding of the skills and practices required to deliver person-centred support to children, young people, and their families.
- Experience providing information and advice to families and young people, both digitally and face-to-face.
- A strong working knowledge of education and special educational needs, including relevant legislation, government guidance, and local implementation.
- An understanding of deafness and its impact on children, family dynamics, raising a deaf child, and child development-translating this into effective, child-centred practice.
- Strong digital skills and a sound understanding of agile values & principles.
- A criminal record check / DBS disclosure (if offered the position).
What you'll get
- Home-based working with flexible hours.
- 25 days holiday - plus an additional 3 days at Christmas (& bank holidays).
- Pension (5.5% employer contribution).
- Healthcare Cashplan.
- Annual performance-based salary increase.
- Employee Assistance & Wellbeing Programmes.
What we do
The National Deaf Children's Society are the leading charity for deaf children. We give expert support on childhood deafness, raise awareness and campaign for deaf children's rights, so they have the same opportunities as everyone else.
Disability Confidence
We are a Disability Confident Employer and committed to offering interviews to candidates who request to be considered under the disability confident scheme and meet the minimum requirements of the person specification. Please contact us at [email protected] with any accessibility or reasonable adjustment enquiries.
The National Deaf Children’s Society is a registered charity in England and Wales no. 1016532 and in Scotland no. SC040779.
Do you have a keen interest in supporting community health and wellbeing needs?
Would you be willing to develop a good layperson’s knowledge of health and wellbeing issues through reading and training?
We're seeking a Health & Wellbeing Officer to support the delivery of our health and wellbeing community-based projects, including Healthy Hubs in East Herts and Broxbourne, and other initiatives across the operating area.
The post holder will also play a key role supporting the development of new programmes and working alongside a team of staff and volunteers to deliver these services.
This is an exciting opportunity to join a dedicated team delivering a number of community-based health improvement projects. The role holder will receive training to become a Certified Stop Smoking Practitioner, will undertake delivery of Wellbeing Checks and will also ensure access to Dual Testing Kits and Condom Wallets as part of a programme to improve sexual health across the operating areas in East Herts and Broxbourne.
The role also includes regular liaison with food support agencies and organisations supporting communities with information and advice about financial resilience and debt advice, improving mental wellbeing, becoming more active, losing weight, healthy eating and reducing drug and alcohol use.
Community Alliance (CABEH) is a growing organisation with an ambition to support the voluntary sector achieve meaningful change across Broxbourne and East Herts.
Essential skills, experience and personal attributes:
- Experience of working or volunteering in a community setting.
- Ability to work independently and collaboratively within a team of paid staff and volunteers.
- Previous experience or a keen interest in supporting community health and wellbeing needs.
- Knowledge of issues affecting local communities and the VCFSE sector and other partners working to support community health and wellbeing.
- Experience of developing and maintaining positive partnership working with other groups and agencies, both community sector and public sector.
- Experience of working with individuals on a one-to-one basis, providing information, advice, counselling or support with decision-making.
- Having empathy, the ability to listen to people and to understand their perspective.
- Willingness to develop a good layperson’s knowledge of health and wellbeing issues through reading and training. This will initially include training to become a Certified Stop Smoking Practitioner, Making Every Contact Count (MECC+) training, Dual Test and Condom Distribution training, Wellbeing Check training and other training as relevant to health and wellbeing projects as they are developed.
- Enhanced DBS clearance through the DBS Update Service – or willingness to undergo DBS application to achieve enhanced clearance.
- Up-to-date IT skills and a high standard of written English and maths.
- Excellent organisational skills and the ability to pay close attention to detail.
- Good communication and interpersonal skills to both internal and external audiences.
- Ability to be flexible, plan, prioritise and manage workload and deadlines.
- Ability to help individuals prioritise and action plan to successfully achieve their objectives.
- Ability to speak at meetings, make presentations, write reports and take minutes at both internal and external meetings.
- Good understanding and experience of Health and Safety, GDPR and Safeguarding policies.
- Understanding of diversity issues and commitment to equal opportunities.
- Access to own transport and a clean driving licence.
- Flexible attitude to working hours.
- Friendly and approachable personality with a sense of humour desirable.
For more information, please visit our website.
Applicants can apply by submitting a complete Application Form, which must cover details of the Job Description and Person Specification.
Please submit a completed Application Form by Thursday, 5th February 2026 at 12pm.
This post will be employed by Community Alliance Broxbourne and East Herts.
We support local voluntary organisations, empower community groups, build local partnerships and improve residents’ lives.
Reporting To: Education Manager
Contract Type: Permanent
Location: Loughborough
Salary: £24,735 - £28,345 per annum pro rata
(Equivalent to £13,192 to £15,117 for 20 hours a week)
Working Hours: 20 hours a week
About Us:
We support young people who have been forced to flee their home country, because of war, persecution, or trafficking. We provide a safe home, education and therapeutic care that enables them to fulfil their potential and become thriving members of the community.
Role Overview:
We are seeking a passionate and dedicated ESOL Teacher to join our team. The successful candidate will deliver high-quality ESOL English, Maths, and ICT education to young people, helping them reach a standard where they can access local college courses. This role involves supporting volunteers, directing Learning Support Assistants, and contributing to curriculum development.
Key Responsibilities:
- Deliver creative and engaging ESOL English, Maths, and ICT lessons.
- Support and direct volunteers and Learning Support Assistants.
- Plan, review, and develop curriculum programmes.
- Maintain student records and contribute to education reports.
- Ensure safeguarding procedures are followed.
- Communicate effectively with team members and external partners.
- Support the holistic development of each young person.
Personal Specification:
Education and Qualifications:
- Relevant teaching qualification (Desirable)
- Willingness to work towards a CELTA qualification (Essential)
Experience:
- Teaching experience (Essential)
- Experience delivering ESOL programmes (Desirable)
- Experience with unaccompanied asylum-seeking and trafficked young people (Desirable)
- Experience in lesson planning and developing Schemes of Work (Essential)
Knowledge and Skills:
- Understanding of inclusion and differentiation strategies (Essential)
- Professional understanding of safeguarding (Essential)
- Ability to plan and deliver effective lessons (Essential)
- Excellent personal organisation and attention to detail (Essential)
- Strong verbal and written communication skills (Essential)
- Ability to manage multiple tasks and meet deadlines (Essential)
Personal Attributes:
- Alignment with Baca’s values and mission (Essential)
- Genuine concern for young asylum seekers/refugees (Essential)
- Resilience and ability to work under pressure (Essential)
- Commitment to safeguarding and promoting welfare (Essential)
- Proactive and willing to take initiative (Essential)
- Ability to work creatively and collaboratively (Essential)
Other Requirements:
- Enhanced DBS check (Essential)
- Adherence to all organisational policies and procedures (Essential)
How to Apply:
If you are passionate about making a difference in the lives of young asylum seekers and meet the above criteria, we would love to hear from you. Join us in making a positive impact and helping young people build a brighter future!
Applicants will be shortlisted and interviewed as and when applications are received.
Please note: We do not offer sponsorship for this role.
It is our mission to serve young people who have been forced to flee their home country – offering safe homes, education, therapeutic care and support



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Talent Set are delighted to partner with Lesley Hynes Fundraising (LHF), a highly regarded fundraising consultancy specialising in charitable trusts and foundations. Led by founder and Managing Director Lesley Hynes, who brings over 30 years’ specialist experience, LHF works in close partnership with inspiring charities across the UK, delivering expert strategy and hands-on fundraising that creates real impact across causes including social justice, health inequalities, environmental protection and community support.
This Trusts Fundraiser role offers an exciting opportunity to join a collaborative, fully remote team with a long-standing track record of delivering exceptional service to charity clients. The postholder will deliver vital trusts and foundations fundraising across a diverse range of causes, contributing to the highest standards of fundraising practice within a supportive, ambitious and growth-oriented environment that values creativity, expertise and professional development.
Key Responsibilities:
- Develop and implement strategies to maximise trust and foundation income for client charities.
- Conduct detailed prospect research and maintain accurate records of funding opportunities.
- Prepare compelling grant applications and assist with funder reports and monitoring requirements.
- Support the organisation of events and attend external meetings with trust and foundation representatives as needed.
- Contribute to team capacity by providing expertise and additional support to colleagues.
- Maintain accurate client and fundraising data in line with GDPR and data protection legislation.
- Assist the MD in ensuring compliance with all relevant fundraising regulations.
- Keep up to date with trust landscape developments and fundraising best practices.
- Support business development activities, including website and social media updates.
Person Specification:
- Proven experience (minimum three years) in trust and foundation fundraising, ideally within small/medium charities.
- Track record of securing grants of £300,000+ annually.
- Ability to build and manage relationships with key funders and stakeholders.
- Exceptional written and verbal communication skills, with strong attention to detail.
- Skilled in research, data management, and analytical tasks.
- Capacity to interpret complex financial and grant information.
- Organised with good time management and the ability to work independently under deadlines.
- Strong interpersonal skills to collaborate effectively with diverse teams and clients.
What’s on Offer:
- Salary: £34,000-£44,000
- Location: Remote
- Contract: Permanent
- Fantastic Benefits Include: 5% employer pension, Healthcare Cash Plan, annual wellbeing budget and regular investment into training & personal development
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
Job Title: Finance Director/Finance Officer
Location:Remote working (Home based)
Responsible to: Board of Trustees
Salary:£55,000
Hours: Full time (35 hours per week)
About React:
React – Rapid Effective Assistance for Children with potentially Terminal illness is a dynamic charity working to improve the quality of life for children with life-limiting illnesses living in financially disadvantaged households throughout the UK. Our work is unrivalled by any other organisation and our passion and belief that every child should have comfort, dignity, and the opportunity to participate in life as fully as possible is our driving force.
The Job, in a few words:
Reporting directly to the Board, you will lead day to day finance, produce monthly & annual accounts, prepare payroll and monitor React’s grant application process. The Finance Director/Officer will develop strong working relationships with the React Team and lead all aspects of charitable expenditure.
KEY RESPONSIBILITIES:
• Managing all aspects of Financial controls
• Processing Payroll, restricted & unrestricted funds through Xero software
• Liaising with auditor, bankers, pension providers & HMRC
• To maintain accurate records and produce monthly management accounts
• Production of Statutory accounts and annual budget
• Manage the grant application process and understand the needs of families caring for terminally ill children.
SKILLS, QUALIFICATIIONS, EXPERIENCE AND ATTRIBUTES:
- Accountancy qualification or equivalent senior experience in charity finance
- Xero or Sage experience
- Confident with PAYE & Gift Aid submission
- Flexible and pro-active approach
- Ability to work on your own initiative
- ·A natural team leader who can liaise confidently with all members of staff
The client requests no contact from agencies or media sales.
In every part of our society, from classrooms to boardrooms and from football pitches to building sites, more people need support for their mental health. At Response, we are rising to the challenge and putting the person first. We need you to help us achieve that.
About Us:
For 60 years, RESPONSE has been pioneering mental health supported housing services for over 500 adults and hundreds of Young People across West Berkshire, Oxfordshire and Buckinghamshire.
Mental health and multiple disadvantage is the common thread through all our services. We deliver this through enabling individuals to live safely and well in communities, offering housing, psychologically informed care, life skills and support in developing social connections. We provide a sliding scale of support - from prevention interventions in local communities to intensive support for serious mental illness in our CQC registered care home. Our approach positions us as a support and care organisation first with housing as an enabler, not the product.
Our AMBITION is illustrated in our numerous NHS and Council contracts and turnover of around £18m, meaning we’re well-placed to deliver life changing services in the community, with our high quality support and stable homes.
Who we are looking for:
You would play a vital role in the leadership of our fantastic organisation ensuring effective delivery of our strategy. A genuine interest and commitment to the organisation's Mission, Values and Strategic Goals is essential along with an understanding of compliance, risk management and operational best practice.
We are seeking a few individuals with experience at a senior leadership level in at any of the following areas:
Housing, Accommodation and Tenancy Management
- Knowledge of supported housing operations
- Understanding of housing regulations, compliance and safeguarding
- Experience managing tenancies or accommodation services
Asset and Property Management
- Oversight of property portfolios or maintenance strategies
- Experience with capital projects, repairs, and long-term asset planning
- Understanding of health & safety and building compliance
IT and Digital Transformation
- Digital transfrmation, cloud systems, or data strategy
- Cybersecurity, infrmation governance, or digital service delivery
- Experience mdernising organisational infrastructure or digital tools
What you will do:
- Ensure legal, regulatory and constitutional compliance: including charity law, governing documents, relevant legislation, and integrity in decision-making.
- Provide strategic leadership oversight: setting mission, strategic goals, overseeing key organisational decisions and performance.
- Oversee governance structures and risk management: ensuring appropriate systems of control, risk frameworks and delegation arrangements are in place.
- Actively engage with the organisation: building relationships, visiting services, participating in committees, and contributing skills, ideas, and time.
As a large organisation, we need Trustees who can invest a suitable amount of time, on a flexible basis, each month. As a guide, a Trustee could be investing around 5 hours a month to RESPONSE (to include the formal board meetings, which take place bi-monthly). However, if you are unable to commit to this time, we would still like to speak to you about what you can offer!
How to Apply:
Response will continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees and individuals accessing our services. We are proud of our commitment to diversity and inclusion and welcome applicants from under represented backgrounds. For further information and to find out how to apply please visit the RESPONSE website: . Alternatively, if you would like to arrange an initial informal conversation with Nicola Leavesley (CEO) please contact Claire Pouncey, Executive PA on
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Monday to Sunday - 5 days out of 7 - 24/7 Shared Rota - Waking Nights
Our Vacancy
Care Support Worker – Help People Live Their Best Lives Every Day
Do you love making a difference? Are you the kind of person who brings warmth, energy, and compassion wherever you go? As a Care Support Worker at Peabody, you’ll be a vital part of someone’s journey—helping them live independently, confidently, and joyfully.
Whether it’s supporting with daily routines, encouraging hobbies, or simply being a kind presence, you’ll help people feel safe, heard, and empowered. This is a role where your care truly counts—and where every day brings new opportunities to brighten someone’s life.
What You’ll Do
- Support people with personal care, health needs, and daily living tasks
- Help individuals express themselves and make choices that matter to them
- Encourage hobbies, interests, and community activities
- Build strong relationships with families, friends, and professionals
- Work flexibly across services—including evenings, weekends, and overnight shifts
- Maintain accurate records and contribute to reviews and team meetings
- Promote health, safety, and uphold quality standards
What You’ll Need
- A kind heart and a compassionate mindset
- A sense of humour and a resilient attitude
- Great communication skills and a team spirit
- Willingness to work flexibly, including unsociable hours
- Respect for diversity and individual needs
- Ability to maintain accurate records and meet deadlines
- A satisfactory DBS check
- Experience in care or support (voluntary or paid) – desirable but not essential
- Care Certificate or NVQ Level 2 in Health & Social Care – desirable but not essential
What We Offer
- 25 days annual leave, plus bank holidays
- Two paid volunteering days each year
- Flexible benefits scheme and discount portal
- Life assurance at 4x your salary
- Up to 10% pension contribution
- Paid training and development opportunities
- Employee assistance programme
- Staff recognition schemes
Please Read Before Applying
This role requires an enhanced DBS check.
This role follows a 24/7 working pattern, which includes overnight shifts, weekends, and bank holidays. You’ll need to be flexible and ready to support people when they need you most.
If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you.
Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.
Closing Date: 2nd February 2026
Interviews will take place in person at Gallimore Lodge, Meesons Lane, Grays, Essex, RM17 5HR by no later than 13th February 2026.
PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Peer Support Worker to play a pivotal role in our Islington Recovery Cafe.
Sounds great, what will I be doing?
The main purpose of this role is to provide high-quality support and interventions to clients with mental health needs who require early intervention and prevention. The postholder will support clients throughout their time in the service, empowering them with the skills to cope independently, while working in line with organisational values, the ethos of recovery, and principles of co-production. Responsibilities include managing a caseload of clients, delivering group activities and programmes, and clearly communicating the aims, objectives, pathways, and service model to enable clients to fully participate in and co-produce their support. The role also involves helping service users engage effectively with community professionals, developing peer support networks and community-based approaches, monitoring the health, wellbeing, and safety of service users, and contributing to the core work of the service. Accurate and timely administration, referrals, assessments, and service reviews are required, alongside participation in supervision, appraisals, training, and team development activities. Flexibility, initiative, and a collaborative approach are essential to ensure effective service delivery and support for both clients and colleagues.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The ideal candidate will have lived experience of mental health care pathways, including emergency department attendance, acute admissions, and community mental health services, alongside a solid understanding of the issues affecting individuals with a range of mental health conditions. They will be able to communicate effectively and provide support with dignity and respect, forming and sustaining trusting relationships with service users, carers, peer support workers, and professionals. Strong listening and verbal communication skills are essential to engage appropriately with service users in crisis, colleagues, and external agencies, both in person and over the phone. Knowledge of recovery tools, local mental health and wellbeing support, and the ability to assess needs, risks, and aspirations to provide appropriate signposting are required. The candidate will demonstrate strong prioritisation, time management, and the ability to work dynamically under pressure. Proficiency in IT, including MS Word, Outlook, and internet functions, as well as good literacy and numeracy skills to produce clear written correspondence, is expected. They will have a sound understanding of safeguarding issues and the ability to address them appropriately, work effectively both independently and as part of a team, and support the induction of new peer staff and volunteers. Strong communication, partnership building, and interpersonal skills are essential.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
BACKGROUND
Church of England Birmingham (CofEB) is on a journey of growing churches at the heart of every community. Through this we are seeing growth in many exciting ways. Financially we are at a challenging point. We have had an operational deficit for a number of years and this cannot continue. The National Church has agreed to partner with us around this through their Diocesan Investment Programme enabling us to have the time, and resource, to tackle this head on. One key aspect of this is for us to increase our Common Fund returns (the giving from our parishes that supports the costs of our life together). We are taking a radical new approach to our finances which includes intentional reallocation of income to support the costs in our most economically deprived parishes and deeper relationships with each parish around finance through conversation rather than correspondence. Over the next five years we are hoping to be able to move to a financially sustainable platform which will enable us to better serve our communities in the future.
We have recently recruited a new Head of Generosity, who is also Bishops Advisor for Common Fund, to lead on this work and we are now looking to recruit the team to work with them. The focus of the team is to develop long term relationships with all of our parishes leading to:
- Greater support for our parishes.
- Increased generosity by, and within, our parishes.
- Increased Common Fund.
The current plan is to recruit two Giving & Generosity Advisor roles and one Giving & Generosity Support Officer role. Together this team will work with all of our parishes to roll out our financial approach, through in person meetings, and the support that is on offer as part of this.
JOB DESCRIPTION
The primary focus of this role is to work with parishes to:
- Understand their current financial situation and how this links to the wider Church of England Birmingham situation.
- Understand our model and how support is on offer for parishes who are economically deprived.
- Assess with them the support needed to increase generosity and giving at a local level and create an action plan around this that is bespoke and contextual.
- Create a long-term plan for their participation in the common fund.
We have 146 parishes and the Head of Generosity will manage the team so that all parishes can be engaged as quickly as possible. It is the Head of Generosity and two Giving & Generosity Advisors who will be carrying out the in-person meetings with each parish. These roles will work closely with a range of people and teams across Church of England Birmingham so that this work is integrated within our wider strategy and parishes are not confused by multiple disjointed initiatives. This will mean working with Archdeacons and Area Deans, Mission Support Team, Ministry Team, Property Team, Finance Team, Community Regeneration Team and Communications Team as well as others.
Key responsibilities will include:
- Develop strong relationships with parishes that will enable this project to flourish and also help increase the connection between parishes and the DBF. Signposting to other teams and projects will be important.
- Inspiring and encouraging parishes in their Christian approach to giving and generosity
- Creating bespoke multiyear plans for Common Fund with parishes with the support of a Steering Group that includes the Archdeacons and other key stakeholders.
- Provide consultancy, resources, and hands-on support to parishes to grow regular giving, legacies, and other forms of financial support. This work will be able to draw on the resources developed by the national church as well as the data held on their Cornerstone Grants Platform. The post-holder will be expected to engage in the work of the National Giving Team as part of the development of these wider resources.
- Develop and deliver training for clergy, lay leaders and PCCs on the theology and Christian practice of giving and generosity and also practical financial management (in conjunction with the Finance Team).
- Work closely with the Finance Team in matters of technical accounting, governance and financial management identified as needed by parishes.
- Encourage and assist parishes in the implementation of the Parish Giving Scheme, introduction of contactless giving mechanisms and related diocesan resources.
- Source, develop and curate practical resources (digital and print) to support local stewardship campaigns and initiatives.
- Evaluate the impact of stewardship and generosity initiatives and adapt strategies accordingly to achieve the project outcomes.
- Working with our Communications Team, create compelling communication tools that articulate the impact of generosity.
As we are looking to recruit two people into these roles there is flexibility to appoint people with complementary skill sets who may have greater expertise in certain elements of the role.
PERSON SPECIFICATION
Essential Qualifications & Experience:
- Strong understanding of church governance structures and financial operations and requirements.
- Knowledge of generosity principles and Christian financial stewardship.
- A prayerful Christian with a deep commitment to the Church’s mission (Genuine Occupational Requirement).
- Experience of working in a sensitive environment and handling confidential matters with tact and diplomacy.
Essential Skills & Attributes:
- Resilient and adaptable, able to handle challenges and maintain momentum in a demanding role.
- Strong people skills, able to engage effectively with parishes and church communities.
- Good communicator being able to engage a wide range of stakeholders and hold their attention.
- Trustworthy and credible, able to build and maintain confidence with a wide range of stakeholders.
- Empathetic towards parishes and deeply committed to supporting the local church.
- Excellent conflict resolution skills, capable of handling difficult conversations with care and professionalism.
- Highly organised, able to manage multiple priorities and keep track of numerous ongoing responsibilities.
- Capable implementer, ensuring initiatives are successfully delivered, both at a local and diocese wide level.
- Financially literate, with a good understanding of budgets, stewardship, and sustainability within the Church.
- As the role involves visiting parishes across the diocese, including some locations not accessible by public transport, candidates must be able to travel independently. This requires holding a valid driving licence and access to a suitably insured vehicle.
- Be a person of integrity.
Other Considerations:
- The role requires significant evening and weekend work, demanding flexibility and commitment.
- Local presence is essential—the role must be delivered in an incarnational way, engaging directly with communities.
TERMS AND CONDITIONS
The post-holder will be employed by the Diocesan Board of Finance for a fixed term ending on 2nd November 2030, subject to funding.
Salary and Pension: Salary of £35,000 plus membership of the Church Worker’s Pension Scheme with 12% employer contribution. We are open to discussion especially if you are ordained and are moving out of parish ministry.
Hours: Full-time 35 hours (5 days) per week. Weekend and evening work will be required, for which the equivalent time may be taken back from standard working hours. We are happy to consider requests for flexible working and candidates seeking part-time hours. Please do mention in your application if you would be interested in looking at alternative working hours.
Holidays: 5 weeks per year plus Bank Holidays and 3 Discretionary Days between Christmas and New Year
Employer: Birmingham Diocesan Board of Finance
Responsible To: Head of Generosity
CLOSING DATE: 1stFebruary 2026
INTERVIEWS: 16th February 2026 in central Birmingham
For an informal conversation or further information about the role, contact Dawn Baker, Head of Generosity.
The Church of England Birmingham is committed to promoting a diverse and inclusive community - a place where all can be themselves and bring their unique identity to their ministry and/or work.
We welcome applications from any individuals who feel that they meet the person specification for any post, in particular from those who are currently under-represented in or staff teams such as those from Global Majority Heritage or UK Minority Ethnic backgrounds, those with visible or invisible disabilities and those who identify as LGBTQI+.
We offer a range of inclusive employment policies, flexible working arrangements and other services to our staff teams.
The Church of England Birmingham is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders are expected to share this commitment.
Supporter Care Administrator
Permanent Full time: 37.5 hours per week* Monday to Friday
Location: Remote / Centre Based / Hybrid
Salary: £28,369 per year, plus benefits
*There may be a small amount of flexibility for the right candidate
About Us
Fire Fighters Charity provides care and support to the UK’s fire services community and their families, helping with health and wellbeing challenges during and after service.
We help our fire family to adapt to physical, emotional and social challenges; to live well with conditions, injuries and illness; and to transition to life after service.
We are looking for an experienced supporter care or customer service professional to join our team, as a Supporter Care Administrator.
About the Role
The Supporter Care team is a knowledgeable, personable team who provides a point of access for all supporter enquiries and support donation processing, and teams across fundraising to deliver excellent customer experience.
Your role as a Supporter Care Administrator will provide a key point of engagement for our supporters and provide a knowledgeable and professional experience; whether they are looking to find out more or donate to the charity.
Reporting to the Supporter Care Team Leader and sitting within the wider fundraising team, you will provide high quality care to our supporters from within the fire and rescue services and wider public, via phone, email and web-based apps.
With the team, you will be implementing the new Supporter Care Strategy, in line with an increasing focus on great supporter experience. You will be an important champion for our supporters, developing processes and insight to measure this and share feedback that highlights opportunities and challenges.
There will be the occasional requirement to travel within the UK for in person trainings or meetings. This role is subject to a basic DBS check.
About You
To be successful you will have strong customer support experience, either directly working with supporters in charities, or be able to demonstrate relevant and transferable experience of excellent customer service principles and knowledge.
Our ideal candidate will also have a good knowledge of GDPR, safeguarding and inclusion best practices, experience of data entry and CRM systems, and will be a clear communicator with good attention to detail.
How to apply
To apply for the role, please submit a short CV and covering letter via our online recruitment portal. If you are unable to apply via the portal, please request assistance via
Closing date: 8 February 2026 (midnight)
Please note that we reserve the right to close this role early should we receive a sufficient number of applications.
Due to the number of applications we receive, we are unable to provide feedback for applicants who are not shortlisted for interview. If you do not hear from us within two weeks of the closing date, please assume that your application was not successful on this occasion.