Relationship officer jobs

Demand for our specialist tutoring programmes for Children Looked After, those with Special Educational Needs and Disabilities (SEND) and Unaccompanied Asylum Seeking Children (UASC) continues to increase and we are seeking a dedicated and effective Partnerships Account Manager to join our team and support the increased demand for our provision and the continued scaling of our organisation.

The Organisation

Equal Education is a social enterprise working to improve outcomes and narrow the attainment gap for disadvantaged and vulnerable learners, including Children Looked After, those with SEND, and unaccompanied asylum seeking children. We have over 13 years’ experience delivering 1:1 tuition, working with hundreds of Schools and Local Authority partners across the country, reaching hundreds of pupils annually. 

As a member of the Fair Education Alliance, we believe in providing meaningful educational provision to students whose needs may not be best met within a traditional classroom environment, those who aren’t currently accessing education, or who benefit from additional 1:1 support. We work with over 200 qualified teachers to provide academic, subject specialised and individual tutoring and mentoring for children of all ages. Tutors provide pastoral care and work with pupils to increase engagement and attainment. Our programmes will help the students to overcome barriers to learning, help them build trusted relationships, increase their aspirations, and fulfil their potential. We are passionate about our cause and are looking for people who are motivated by a strong desire to address educational inequality and improve outcomes. 

What is the Role?
This is a fixed-term maternity cover opportunity for a Partnerships Account Manager. In this role, you will drive business growth by securing new partnerships and managing key client accounts across designated regions. With a focus on building and sustaining long-term local council and school relationships, you will work closely with clients to understand their needs, expand our service offerings, and ensure the highest levels of satisfaction. As the majority of our key client relationships are with local councils, we are looking for someone with knowledge of how they operate.

The post holder will have the opportunity to line manage junior member(s) of the team, who provide essential bid-writing and administrative support to facilitate efficient and effective client management.

This role would suit someone with proven ability to operate effectively in scaling organisations where processes are still being defined. This role suits someone who is adaptable, resilient, and confident working at pace amid change.

The role will be suited to those who have worked within an education setting and held the title: SENCO, Head of Department, Advisory Teacher, Inclusion Coordinator or Designated Teacher. The role will also be suited to those who have worked within a Local Authority setting and held the title: Commissioning Officer, Senior Case Officer, Case Officer. Whilst the role is also suited for an experienced (key) account/client manager, we are looking for an individual who has experience and/or knowledge of the UK education system.

This role is ideal for an ambitious, client-focused individual, passionate about creating positive outcomes for vulnerable students. If you’re ready to contribute to a growing organisation that’s making a difference, we’d love to hear from you! As this is a maternity cover, we expect that the successful candidate will be able to swiftly absorb our ways of working and contribute to the success of the organisation.

Key Responsibilities:

1. Client Acquisition and Relationship Management

   • Proactively seek new business opportunities within assigned regions to grow the client base.

   • Develop and maintain strong, positive relationships with key clients, ensuring their evolving needs are met and service offerings are aligned.

   • Lead regular client review meetings to discuss progress, gather feedback, and identify additional service opportunities.

   • Manage internal relationships to ensure what matters to clients is communicated internally using the proper channels, to allow for effective delivery by our Service Delivery team

   • Maintain good internal stakeholder relationships with our Service Delivery team to ensure client demands are balanced with our processes and team capacity. 

2. Strategic Planning and Development

   • Collaborate with Senior Leaders to develop strategies for client retention and growth.

   • Work closely within the Partnerships team to align on strategic objectives and ensure seamless service delivery across functions.

   • Participate in client and industry events to represent the organisation, expand networks, and identify new business opportunities.

3. Performance Monitoring and Reporting

   • Monitor client engagement, satisfaction levels, and service outcomes; produce regular progress reports for management.

   • Oversee tracking and analysis of client-related statistics to ensure targets are met and clients receive impactful, value-driven service.

   • Manage and track client data and prospect pipelines using CRM systems, ensuring accuracy and up-to-date information.

   • Report to the the Partnerships Director on accounts, Tenders, Bids, client meetings on a regular basis.

   • Be curious to explore our Salesforce system data, understanding and interpreting delivery and impact data. 

4. Line Management and Support Coordination

   • Lead, mentor, and manage junior member(s) of the team focused on bid/application writing, tender management, and client-related administration.

   • Support junior member(s) in producing and reviewing high-quality application documents and responses that align with client requirements and enhance our partnership outcomes.

   • Provide oversight to ensure that administrative tasks are completed efficiently, supporting smooth client interactions and consistent follow-through.

   • Work with other area leaders, to ensure strong delivery of services.

   • Contribute to, and foster strong internal working relationships to successfully delivery against strategy and objectives.. 

5. Bid Management and Process Improvement

   • Oversee the preparation and submission of tenders and bid applications, working closely with junior member(s) to ensure high-quality and timely submissions.

   • Continuously review and improve internal processes to optimise bid management, client onboarding, and service delivery.

   • Report on bid submission performance, review bidfeedback to continuously improve. 

Essential Skills and Experience:

• Detailed knowledge of the UK education sector. 

• Experience working in the education sector or with local authorities, particularly in roles involving SEND or children’s services.

• Proven track record in client relationship management, with experience in sales or partnership development roles.

• Strong communication skills, particularly in face-to-face and telephone interactions, with the ability to build rapport quickly and maintain long-lasting relationships.

• Experience managing a small team, providing leadership, direction, and support to ensure high-performance standards.

• High level of empathy and commitment to supporting vulnerable and underserved communities.

• Strong organisational skills with the ability to manage multiple tasks and meet both short- and long-term deadlines effectively.

• Familiarity with CRM systems (e.g., Salesforce) for tracking client data, leads, and progress.

• Proactive, problem-solving mindset, able to address issues independently and provide client-focused solutions.

• Able to work in a high pressure environment, whilst taking initiative, we would want the postholder to ask for support when needed.

Desirable:

• Exceptional written communication skills, with proven confidence in drafting, editing, and refining persuasive content across a variety of formats.

• Experience in bid and tender writing or grant applications is advantageous, though a background in producing compelling written materials for diverse purposes is equally valued.

General
The job is subject to having the right to work in the UK, two professional references and a basic DBS check.

Why Equal Education?

• Competitive salary

• Investment in you - we believe in developing from within and offer our team training opportunities and personalised development plans, as well as the chance to get involved with lots of projects across the organisation.

• Flexible, hybrid work environment with regular opportunities for in-person client engagement.

• Working alongside a passionate team working to make a positive impact in the lives of under-resourced children and young people across the UK.

• Staff wellbeing benefits such as ClassPass membership, access to discounts via Perks at Work, eyecare vouchers, regular wellbeing sessions and team social events.

At Equal Education, you are the expert. We give you the space, the support and the technology to be your best. The rest is up to you.

Being you at Equal Education 

Every young person we support is unique and our team isn’t any different. Our differences are our strength when it comes to providing a tailored, human approach to education. We are proud of our people and provide an environment where everyone can bring their most authentic self to work. 

Our recruitment practices are carried out in line with equal opportunities and all candidates will be reviewed fairly regardless of age, gender reassignment, sex, race, religion, ethnicity, disability, sexual orientation or any other protected characteristic. 

Next steps

If you feel inspired and you think you have the right motivation and experience for the role, we would love to receive your application.

Applications will be reviewed as they are received and interviews will be arranged accordingly. We reserve the right to close this application early, for example if we receive an unprecedented number of applications, so please apply promptly to ensure you are considered for this role.

Join Homeless Oxfordshire as our Events & Community Fundraiser and help bring inspiring events to life while supporting amazing community fundraisers. You’ll plan and deliver key events, from challenges like the Oxford Half Marathon to flagship events like Race Across Oxfordshire. You’ll build strong relationships with schools, faith groups, local organisations, and community groups, supporting them to raise vital funds and awareness.

If you love connecting with people in your community and making a real impact, we’d can’t wait to hear from you!

Main Purpose Of The Job:

The Events and Community Fundraiserwill take responsibility for the planning and delivery of Homeless Oxfordshire’s events and third party events, and provide exceptional care to our community fundraisers. Working closely with the Community Fundraising Manager and Partnerships Fundraising Manager and the wider Fundraising and Communiations team, they will plan and run a calendar of events to engage our community and corporate supporters, as well as the general public, with the aim of raising money for and awareness Homeless Oxfordshire.

They will work with the Community Fundraising Manager to develop and build relationships with community and corporate supporters, and give talks to community groups (schools, faith groups, local organisations etc.) to encourage their support for the charity.

Main Areas Of Responsibility:

Events Planning And Delivery

· Oversee planning and delivery of our community and corporate events including the Golf Day, Race Across Oxfordshire, the Business Breakfast, HOxStock, and the Thank You event.

· Liaise with venues, suppliers and contractors to ensure all events are well planned and professionally run.

· Manage all event communications, from invitations, registration, to event day and follow up, ensuring an excellent support journey throughout.

· Support the Community Fundraising Manger on third party events, including Homeless Oxfordshire’s participation in the Oxford Half Marathon, the London Marathon, London to Brighton bike ride and other challenge events.

· Manage and plan event day activity at third party challenge events.

· Support community groups who are running their own “in aid of” events for Homeless Oxfordshire, providing materials and promotion and attending events where appropriate.

· Ensure timely communications and stewardship of all challenge event participants.

Community Fundraising

· Support the Community Fundraising Manager to research and identify community fundraising prospects, and deliver communications and approaches to engage schools, colleges, faith groups and other community organisations.

· Give talks to community groups (schools, faith groups, local organisations etc.) to encourage their support for the charity and represent Homeless Oxfordshire at community fundraising events.

· Support the Partnership Fundraising Manager to steward employee fundraising activities e.g. bake sales, Giftmas collections etc.

· Work with HR and the Community Fundraising Manager to recruit and manage Community Fundraising Volunteers who can give talks to community groups.

· Work with the Community Fundraising Manager and Marketing and Communications Manager to develop presentations and resources to enable volunteers to represent Homeless Oxfordshire at community events.

· Oversee the administration linked to community fundraisers, including updating the database with communications and monitoring and managing fundraising materials.

· Support community fundraisers to use and register on third party platforms e.g. JustGiving, Enthuse, providing encouragement and tips for securing sponsorship and funding.

· Ensure timely and professional communication and interaction with community supporters, and prompt thanking of fundraisers and donors.

· Take responsibility for responding to/redirecting all emails to the shared fundraising inbox.

· Undertake other relevant duties, supporting the Fundraising and Communications team as required.

General Duties:

• Compliance with Homeless Oxfordshire’s policies and procedures.

• Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.

• Contribute to the work of the broader team.
• Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.

• Be prepared to work evenings and weekends, as the job reasonably demands. Time off in lieu will be given.

Key Internal Working Relationships:

· Community Fundraising Manager, Partnerships Fundraising Manager, and Fundraising and Communications Team.

· CEO and Senior Management Team.

· Support Staff and Resident Engagement Team.

Key External Working Relationships:

· Schools, colleges, and universities.

· Local faith groups.

· Other community groups, e.g. Women’s Institute, Guides, Scouts etc.

· Challenge event participants.

· Third party event organisers and fundraising platforms e.g. JustGiving.

About Us:

We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!

What’s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate.

We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.

We’re looking for a Volunteer Experience Manager to support our incredible volunteers and their pets, who bring joy and comfort to people across hospitals, care homes, schools and communities nationwide.

What you’ll do

Reporting to the Chief Executive, you’ll:

• Lead and develop our Volunteer Experience Team, who provide day-to-day phone and email support to our 6,000 volunteers, ensuring volunteers receive outstanding support from first enquiry to retirement
• Support our network of around 80 Volunteer Area Coordinators, helping them support local PAT volunteers 
• Deliver our Volunteer Engagement Strategy, making volunteering with PAT easy, rewarding and well‑supported

About you

You’ll bring:

• Proven experience in volunteer management
• Great people management
• Excellent communication and relationship‑building skills.
• Experience in managing busy, volunteer‑facing services
• Experience using CRM systems and working with data and KPIs.
• A hands‑on, friendly leadership style and a genuine commitment to PAT’s mission.

Why join us?

Alongside working with inspiring volunteers and their amazing pets, you’ll enjoy:

• 28 days annual leave
• Hybrid working
• Health cash‑back plan and Employee Assistance Programme
• Employee discounts and flu vaccination
• Dog‑friendly office
• Opportunities to attend events such as Crufts

Pets As Therapy is committed to equality, diversity and inclusion, and we welcome applications from everyone.

Job title: Editorial Officer
Reports to: Managing Editor
Salary: £32,000 - £35,000 per annum
Hours of work: Full or part-time, depending on candidate
Location: This role is office based located near Russell Square and Chancery Lane, London.

The Royal Society of Tropical Medicine and Hygiene (RSTMH) is a charity and membership society for those working or interested in tropical medicine and global health. We currently have around 2,000 members and Fellows from more than 100 countries, with a network of more than 10,000 involved with our work in some way.

RSTMH currently publishes two peer-reviewed scientific journals, Transactions of the Royal Society of Tropical Medicine and Hygiene (TRSTMH) and International Health. TRSTMH was launched in 1908, is published monthly, and is a hybrid journal. International Health was launched in 2009, is published bi-monthly, and is Open Access. In September 2025, we announced the development of a new journal looking at the use of Artificial Intelligence in Global Health, which will be launching around May 2026. All three journals are published by Oxford University Press (OUP) and are supported by a global team of dedicated Editorial Boad members.

We are looking for an enthusiastic and self-motivated individual with relevant publishing experience to support the operation of our three academic journals. The role will involve providing administrative and editorial support to the Managing Editor, liaising with our authors, reviewers, external editors, and publishing partner, contributing to and - where appropriate - leading on journal development initiatives, and collaborating with internal teams within the RSTMH.

The role

• Check new submissions to ensure that they are in scope and formatted as per journal guidelines, before assigning to handling editors.
• Check revised submissions are formatted as per journal guidelines, before assigning to handling editors
• Check and export accepted manuscripts to production team at OUP, working with the Editors in Chief (EiC) to ensure all required information is included.
• Monitor manuscripts in process, working with editors, reviewers, authors and Managing Editor to identify and reduce unnecessary delays for authors.
• Be the first point of contact for authors, editors, and reviewers by monitoring the journals inbox, helping to resolve any disputes that arise within the peer review process or escalating to Managing Editor, as necessary within agreed timings.
• Help manage the relationships with RSTMH Editorial Boards through regular communication (e.g., Newsletters) in addition to reminders/assignment emails sent through the submission system.
• Assist the Managing Editor with administrative tasks for the journals including coordinating meetings Editorial Boards, publisher, etc., setting up webinars, taking minutes of key meetings.
• Oversee reporting on all aspects of manuscript processing and handling editor metrics (turnaround times, acceptance rates, etc.,) and share these with a number of stakeholders
• Work with Editorial Board to identify articles with wider interest and highlight them to Managing Editor, EiCs, RSTMH team and publisher, and consider ways of further promoting them to raise the profile of the journals and RSTMH.
• Utilise social media and other digital publishing technologies (X, LinkedIn, blogs, podcasts, etc) to promote published articles/new issues and raise the profile of the journals.
• Develop journal news/content for the RSTMH Newsletter website, and social media
• Help ensure the work and outputs of the journals are integrated with other areas of RSTMH, through sharing information across systems
• Support the Managing Editor with the implementation of RSTMH strategic objectives and OUP Development Plans.
• Assist the Managing Editor with new business including researching and identifying authors and groups for potential commissioned articles or supplements
• Support the Managing Editor on journal development initiatives (e.g., Ed Board recruitment, mentoring), taking the lead on projects where appropriate.
• Keep up to date with publishing trends more generally and use this information to make recommendations to Managing Editor/EiCs to improve the efficiency of existing processes.
• Support and contribute to wider RSTMH activities when required to do so (e.g., RSTMH Annual Meeting).

Person Specification

Essential

• Passion and commitment to the work and goals of the Society
• A minimum of 2 years’ experience working in an academic publishing role, in a learned society, membership organisation, or publisher.
• Knowledge of major publishing trends, academic conventions, and editorial processes.
• At least 2 years’ experience of using a journal management system such as Editorial Manager, ScholarOne, etc, as well as MS office products.
• Ability to work effectively, both as part of a team and independently.
• Excellent time-management and organisation skills, with the ability to prioritise workloads and meet multiple deadlines.
• Strong and proven communication skills, both written and verbal, good attention to detail, and the ability to converse professionally with a range of stakeholders.
• Educated to degree level (or equivalent), ideally in a relevant subject.

Desirable

• Interest in science communication and experience using social media and other digital publishing technologies (X, LinkedIn, blogs, podcasts, etc) to communicate complex information to a range of audiences.

The deadline for this role is Friday May 1st, 2026

Please click the apply button and send your CV and a supporting statement of up to 1,000 words detailing how your experience matches the duties and skills for the role.
Please insert your supporting statement where it asks for your cover message/covering letter.
N.B. Applications submitted without a supporting statement may not be considered.

No agencies please.

Operations Director:

A new post at the Longford Trust, created at an exciting time of growth and development for the charity.

- A 3 day-a-week role;

- Reporting to the Director and working as part of the Senior Management Team of the trust, within an overall cohort of eight, all part-time posts;

- Paid pro-rata of £50-55,000 depending on experience via PAYE with pensions contributions;

- The trust has no physical office, so team members work remotely, with flexible hours, but all team members work Tuesdays. There are regular face-to-face team meetings, as well as one-to-ones, so easy access to London an advantage.

Responsibilities

- Leadership role in following areas: strategy, developing and implementing the 10-Year-Plan; HR; our Frank Awards programme; Communications and Marketing, systems, digital and AI.

- Working with the Director on fund-raising and finance, growing and nurturing our core partnerships;

- Working with other SMT members when needed in delivering their specific programme areas.

Person specification

Essential qualities you need to be able to demonstrate:

- commitment to prison reform, with an understanding of the prison system and the barriers it creates for those leaving prison (lived experience of the prison or the criminal justice system is valued);

- senior management background either in a charitable organisation or in a relevant area;

- an entrepreneurial approach;

- proven leadership skills and ability to represent the trust in public settings;

- track record in expressing yourself clearly and persuasively in writing;

- strong interpersonal skills in regard of team-working, team-building and upholding the values of the trust;

- up-to-date financial and digital literacy.

Values

Taking our cue from Frank Longford, after whom the trust is named, our values shape every aspect of our work, including all relationships between team members, trustees, scholarship award-holders, our volunteer trained mentors and our employability partners. These values include:

- A firm belief in the power of education to change lives;

- A passion for second chances for those with lived experience of prison;

- A thorough-going can-do, practical approach that is driven by a desire to level the playing field for those who have been to prison and are committed to building new lives;

- A commitment to integration of all regardless of background and circumstances. We assume the best, start from the positive, are curious, are always ready to learn, and reject fixed mindsets.

Who we are and what we do

The Longford Trust was set up in 2002. Each November, it stages an annual Longford Lecture and awards an annual Longford Prize. Our Longford Scholarship programme supports young serving and ex-prisoners to continue their rehabilitation by going to university. It is the only programme of its type across the UK, supporting more than 600 individuals so far, with over 100 current award-holders, as well as many alumni who continue to be part of the trust. Between 80 and 85% of those we support go on to graduate, move into employment and build new lives. Our scholarship programme accounts for more than three quarters of our expenditure

Apply to with an up-to-date CV and accompanying letter explaining how you fit our job specification, why you want to work with the Longford Trust, and what you will bring to it. Closing date noon on Friday May 1. Interviews will be in person in the second week of May.

User Support Officer

We are seeking a detail-focused User Support Officer to deliver high-quality support across digital public services in a fully remote, flexible role.

Position: User Support Officer
Salary: £28,000 to £30,000 FTE (pro rata)
Location: Remote, UK-based
Hours: Part time, 20 hours per week (4 hours per day)
Contract: Permanent
Closing Date: Sunday 3 May 2026
Interviews: Mid May via video

About the role

mySociety is a purpose-driven charity using digital tools to strengthen democracy and transparency. This role sits at the heart of user experience across key public-facing platforms.

You will manage a varied caseload of enquiries, ensuring users receive timely, clear and effective support while identifying and handling sensitive or high-risk cases appropriately.

Key responsibilities include:

· Managing incoming enquiries across services including FixMyStreet, TheyWorkForYou, WhatDoTheyKnow and WriteToThem

· Triaging, prioritising and responding to user queries efficiently

· Identifying and escalating high-risk, safeguarding or data protection issues

· Providing clear guidance to users, including those in complex or difficult situations

· Maintaining accurate records and ensuring enquiries are followed through to resolution

· Identifying trends or recurring issues to support service improvements

· Updating help content, guidance and internal documentation

· Working collaboratively with technical and programme teams

About you

You will be an organised and proactive individual with strong judgement and the ability to manage a high volume of enquiries.

You will have:

· Experience providing user support within digital or information-heavy environments

· Ability to recognise and manage sensitive or high-risk cases

· Knowledge of data protection principles in a support or case-handling setting

· Excellent written communication skills with a clear and empathetic approach

· Experience managing multiple enquiries and meeting deadlines

· Strong organisational skills and attention to detail

· Confidence working remotely within a collaborative team

Desirable:

· Experience using helpdesk systems such as Zendesk or Freshdesk

· Experience supporting digital platforms or public-facing services

· Experience contributing to user guidance or knowledge bases

· Interest in civic technology or public interest services

About mySociety

mySociety is a purpose-driven charity that builds digital tools to help people engage in democracy, improve transparency and strengthen communities. They are a fully remote organisation with a collaborative, supportive culture and regular in-person team meetups.

Other roles you may have experience of could include; User Support Officer, Customer Support Officer, Case Officer, Caseworker, Information Officer, Customer Experience Advisor, Complaints Officer, Service Support Officer, Public Services Advisor, Community Support Officer.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

This is an exciting opportunity to join a passionate and driven team where your work will make a real and measurable impact. In this role you’ll play a key part in making a measurable difference, building strong relationships, and contributing to the organisation’s wider goals.

You’ll be trusted to take ownership of your work, collaborate with a range of audiences and bring fresh ideas that help us grow and improve. We’re looking for someone who is motivated, value‑driven and eager to develop their skills in a supportive, forward‑thinking environment where initiative is encouraged and success is celebrated.

Key Responsibilities:

Community Fundraising & Income Generation

• Proactively develop, manage and grow a portfolio of community supporters, groups, schools, businesses and individuals across the London region
• Work with the Senior Community Fundraising Manager to identify and pursue new fundraising opportunities, taking a creative and proactive approach to growing income and engagement
• Support and motivate fundraisers to achieve their goals, providing excellent stewardship and a positive supporter experience
• Work towards agreed income and activity targets, monitoring progress and adapting plans as needed

Relationship Building & Engagement

• Build strong, long-term relationships with new and existing supporters, acting as a passionate ambassador for the charity
• Develop trusted relationships with our families, support them with their fundraising, and signpost them to other ways they can support the charity
• Build strong, effective working relationships with House teams across London, working closely together to ensure families’ best interests are at the heart of what we do and to maximise opportunities for income and engagement
• Build effective working relationships with the House teams across London
• Represent Ronald McDonald House Charities UK at events, meetings and fundraising activities across London, delivering presentations and ensuring we maximise PR opportunities
• Deliver clear, compelling messages about the charity’s impact, inspiring supporters to get involved

Working with others

• Interact with families supported by the charity in a sensitive, compassionate and appropriate manner, respecting confidentiality as needed
• Work collaboratively with colleagues across Engagement, Family Services, and other teams to maximise impact
• Contribute ideas, insight and learning to support continuous improvement across the Engagement Directorate

Planning, Events & Administration

• Manage budgets and resources effectively, ensuring fundraising activity is well planned and cost-effective
• Maintain accurate records on the CRM database, including supporter interactions, income and activity reporting
• Produce regular reports on activity, income and KPIs against targets

Person Specification:

Knowledge and Experience

• Demonstrable experience of achieving or exceeding six figure targets in a relationship‑led fundraising role
• Experience of working in a customer-facing, supporter-facing or community-facing role, building and managing positive relationships with a diverse range of people and groups
• Experience of developing and delivering plans and budgets, monitoring progress and reporting against objectives and financial targets
• Experience of using a database or CRM system to carry out day-to-day administrative and reporting duties
• Experience of organising events, campaigns or community activities
• Experience of working independently while contributing effectively as part of a wider team.

Skills and Abilities

• Excellent written and verbal communication skills, with the ability to adapt messaging for different audiences
• Strong interpersonal skills, with the confidence to positively persuade, motivate and inspire a wide range of audiences and stakeholders
• Confident in setting up, attending and following up meetings to secure engagement and support
• Confident in creating and delivering presentations in a range of settings
• Good IT skills, including Microsoft Word, Excel and PowerPoint, and confidence using a CRM database
• Strong organisational skills, with the ability to manage multiple tasks and priorities within agreed budgets and timeframes
• Self-starter, with a can-do attitude and the ability to manage own workload
• A collaborative, kind and adaptable approach when working with colleagues, supporters, volunteers and families
• Able to interact with families in a sensitive, compassionate and appropriate manner, recognising the emotional context of their experiences
• Willingness and ability to work outside of normal working hour (evenings and weekends) travel across the wider UK as required

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

We’re looking for a senior digital marketing manager – email to jointly lead our team as part of a job share to deliver high performing email campaigns and automations to support the charity’s activity. Working closely together with the other senior digital marketing manager – email, you’ll work across large email projects and campaigns, support the team’s workload and priorities, and create processes to best support their success.

Line managing 2 digital marketing officer email roles, you’ll support their development and contribute to our email strategy together with the head of digital engagement.

Working with the senior manager, marketing and communications planning and measurement (owned earned shared paid channels) you’ll be a key part of shaping and ensuring consistency across all our channels.

About you

You’ll have substantial email experience and knowledge, being confident creating and optimizing complex automations alongside managing relationships with email platforms.

You’ll be passionate about delivering the best experience and engagement with email and understand best practices and the importance of data and testing.

You’ll be well organised and have strong prioritisation and communication skills, working across the organization on a diverse range of campaigns and projects.

Job description and benefits

Please download the job description and our attractive benefits package.

Location, hybrid working and salary range

This role is primarily based in our London office. Our hybrid working model allows you to work up to 2.5 days per week at home, and 1 day in the office per week.

The salary range is:

£32,900 to £34,300 per annum based in London

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now recruitment team.

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

Closing date Tuesday 5 May 2026 9 am

Interview date week commencing 18 May 2026

Senior Trusts Officer

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

At Sense, we believe everyone should be able to take part in life—no matter their disability. Every day, we work alongside people who are deafblind or have complex disabilities so they can communicate, connect and thrive.

We’re now looking for a Senior Trusts Officer to join our ambitious and friendly High Value Relationships team in London on a six months fixed term contract covering maternity. This is a fantastic opportunity for a motivated and relationship-driven fundraiser to play a key role in growing income from charitable trusts and foundations, making a direct difference to people’s lives across the UK and internationally.

About the Role

As Senior Trusts Officer, you’ll lead on securing and developing trust and foundation partnership, building a sustainable income stream that fuels Sense’s life-changing work.

You’ll manage your own portfolio of funders, both warm and new, developing strong, long-term relationships and writing compelling, bespoke proposals and reports. Working towards an income target of £250,000 and above, you’ll help shape and deliver our trust fundraising strategy.

This role offers real variety: researching new opportunities, meeting with funders, crafting persuasive cases for support, and collaborating with inspiring colleagues across Sense’s projects and services.

Key Responsibilities

• Work in partnership with the Trusts Manager and Head of High Value to develop and implement a strategy and Annual Plans for the Trusts Team to maximise income
• Contribute to the pipeline of Trust funding opportunities through upkeep of and additions to existing systems
• Research, approach and establish relationships with prospective funders with the view of achieving long term relationships
• Establish and develop positive strategic relationships with key people in the funding organisations
• Develop strong and effective relationships with other members of the team and colleagues in Sense operations.

Please review the full job description attached for further details about the role responsibilities and person specification. 

What we're looking for

You’ll be someone who combines strategic thinking with creativity and care. With at least two years’ experience in trust and foundation fundraising and a track record of meeting or exceeding income targets, you’ll be confident managing relationships and writing outstanding funding proposals.

You’ll bring:

• Excellent written and verbal communication skills
• Experience cultivating and stewarding trust relationships
• Strong organisational and research abilities
• A proactive, collaborative attitude and the confidence to work independently

Experience using CRM systems (ideally Dynamics) and a genuine passion for Sense’s mission will help you thrive in this role.

About Sense

We believe that every disabled person should have the opportunity to connect with others and be included in the world. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Sense is proud to be a disability confident leader.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

To apply

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly.We would recommend that you read the candidate guidelines, job description and person specification (found at the base of this advert) before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we will be screening candidates as we receive applications and reserve the right to close posts at any time.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential.

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

Salary: £27,000–£31,000 
Contract: Permanent, 35 hours per week (part-time considered)
Location: Derby, with up to 2 days/week home working
Benefits: 33 days holiday (incl. bank holidays), Birthday leave, Smart Health app (online GP & wellbeing support), Life assurance and more. 

We’re looking for a proactive and relationship-driven Fundraising Events and Partnerships Officer to deliver standout fundraising events and cultivate meaningful partnerships for the YMCA Derbyshire.

Working closely with colleagues in Marketing, Fundraising, and wider YMCA teams, you will lead on flagship events such as Sleep Easy, Golf Day, supporter dinners and community activities, while developing strong relationships with local businesses, donors, schools, churches, and community groups. You will champion supporter engagement, ensuring every fundraiser, donor and partner feels valued, recognised and connected to YMCA Derbyshire’s impact.

You’ll bring exceptional organisational skills, creativity, and the confidence to represent YMCA Derbyshire as an ambassador across the region. This role offers a varied and rewarding opportunity within a mission-led organisation that supports young people, families and communities to thrive.

To be successful as the Fundraising Events and Partnerships Officer, you will need:

• Experience planning, delivering and evaluating successful fundraising events.
• Strong relationship-building skills, with the ability to engage businesses, donors, and community groups.
• Ability to manage budgets, track expenditure and report on income and ROI.
• Excellent communication skills, both written and verbal, with confidence presenting to varied audiences.

If you would like to discuss this role, please contact us and quote the reference 2885HB.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.

Worcester Students' Union 

Chief Executive Officer 

Salary: £62,000 - £64,000 per annum 

Working Pattern: Full-time

Location: Worcester

Contract: Permanent 

Atkinson HR is pleased to be supporting Worcester Students' Union in the recruitment of their next Chief Executive Officer. 

Worcester Students' Union (WSU) exists to represent, support, and enrich the lives of students at the University of Worcester. As a charity, everything they do is guided by a commitment to members, ensuring they have a voice, access to outstanding services, and a community they are proud to be part of. 

This is a genuinely exciting moment for the organisation. WSU has a fantastic opportunity to reshape its strategy and culture, supported by a dedicated and talented staff and officer team, and is determined to deepen its reach across a diverse student body, strengthen partnerships, and build on the energy and momentum that defines life at Worcester. 

About the Role 

As CEO, you'll provide overall leadership and management of WSU, taking responsibility for delivering its charitable objectives and ensuring excellent services for students. You will develop a sustainable, strategically focused organisation that is ready to meet the opportunities and challenges ahead. 

Working in close partnership with elected student leaders and the Board of Trustees, you will bring professional expertise to support governance, operational delivery, and long-term planning. You will lead a committed staff team, model the values of the organisation, and ensure that WSU continues to grow in reach, relevance, and impact across the student community. 

About You 

WSU are looking for a strategic and inspirational leader with significant senior leadership experience in a complex organisation, and a demonstrable track record of developing and delivering successful organisational strategy. You'll be financially and commercially astute, able to interpret data to inform sound decisions, and experienced in working constructively with Boards and senior external stakeholders. Experience within the higher education, students' union, charity, or membership sectors is desirable, though not essential. 

You'll be an empowering and energetic leader, someone who builds inclusive, high-performing teams, encourages creativity, and is willing to engage with operational delivery as well as strategic direction. You'll bring the ability to balance challenge and support, fostering a culture of collaboration and accountability across the organisation. 

Above all, WSU are looking for someone with a genuine commitment to equality, diversity, and inclusion, and a real passion for working in a democratic, student-led environment. You'll believe in the importance of student voice, be able to communicate a compelling shared vision to a wide range of stakeholders, and demonstrate a lasting commitment to WSU's charitable objectives and long-term development. 

How to Apply 

Please click 'Apply' to be redirected to the Atkinson HR website, where you can download the Candidate Information Pack and find details of how to apply. 

For an informal conversation about the role and application process, please contact Atkinson HR via. the information in the candidate pack. 

Key Dates 

Closing date: Midday, Tuesday 5th May 2026 

Longlist Interviews (Remote): Tuesday 26th May 2026 

Final Stage Interviews (In-person, Worcester): Monday 1st June 2026 

Every day, Centre 404 works alongside people with learning disabilities and their families so they can live fuller, more connected lives. The voices, stories and impact behind that work matter — and we’re looking for a Senior Communications Officer to help make sure they are heard with care, clarity and purpose.

Centre 404 is a community‑rooted health and social care charity in North London, where values shape practice and communications are central to our impact. This is an exciting opportunity to take ownership of our communications across digital channels, campaigns and publications, shaping how Centre 404 is seen and understood.

Working closely with the Director of Children, Young People, Families & Engagement, the Fundraising Manager and colleagues across the organisation, you’ll play a key role in strengthening engagement, supporting fundraising, and ensuring lived experience sits at the heart of everything we communicate.

About the role

• Lead day‑to‑day delivery of Centre 404’s communications across digital channels, campaigns and publications
• Maintain an engaging, accessible and consistent presence across our website, social media and e‑communications
• Create high‑quality, audience‑focused content that brings our work and impact to life
• Handle stories and case studies sensitively and ethically, in line with safeguarding and confidentiality standards
• Maintain and develop Centre 404’s brand and tone of voice, ensuring warmth, clarity and consistency
• Deliver communications campaigns and key publications, including our annual impact report
• Work closely with fundraising colleagues to support supporter engagement and donor communications
• Provide light‑touch media and PR support, including drafting press releases when appropriate
• Act as a trusted point of contact for communications advice across the organisation
• Use feedback and insight to continually improve the quality and effectiveness of our communications
• Manage an agreed communications budget and ensure value for money

This is a standalone role with a high degree of autonomy, offering the chance to make a real difference in a values‑led organisation.

About you

We’re looking for someone who:

• Has experience working in a communications role, delivering activity across multiple channels
• Is an excellent writer with strong editorial judgement and attention to detail
• Understands digital communications, including websites, social media and e‑communications
• Can translate complex or sensitive information into clear, engaging and appropriate content
• Has a strong understanding of accessible, inclusive and audience‑centred communications
• Is comfortable managing their own workload and priorities while working collaboratively
• Brings a thoughtful, ethical and emotionally intelligent approach to storytelling
• Shares Centre 404’s commitment to respect, inclusion, dignity and safeguarding

Experience in the charity, health or social care sector — particularly producing publications or supporting fundraising communications — would be an advantage, but is not essential.

Why work for Centre 404?

At Centre 404, values aren’t just words — they shape how we work every day. We offer a supportive, collaborative environment where your work will have a genuine impact on people’s lives. You’ll have the opportunity to shape our communications, grow your skills and contribute to a mission you can truly believe in.

Centre 404 is a warm, values‑driven organisation with a rich history of supporting people with learning disabilities for over 75 years. We are collaborative, ambitious, and committed to creating life‑changing impact for families across North London. We will provide a detailed induction and on-going training and support. We are also committed to safeguarding and promoting the welfare of adults at risk and we are looking to recruit people who share these values. All offers of employment are subject to a relevant DBS check, proof of eligibility to work in the UK and satisfactory references covering a five-year period.

We are dedicated to providing a meaningful and rewarding work environment, as well as offering a range of perks and benefits for our staff to enjoy.

Centre 404 is an equal opportunities employer and welcomes applications from all sections of the community. Charity ref number 299889

Salary: £28,860
Contract: Full-time, fixed-term to January 2027
Location: London – hybrid working (two days per week in the office)
Deadline: ASAP - they are looking for an immediate start, so will be reviewing applications on a rolling basis
Benefits: 25 days annual leave, season ticket loan, cycle to work scheme, Employee Assistance Programme

We're working with Operation Smile UK to find a dedicated Supporter Care Officer to join their Data, Technology & Supporter Care team. This is a vital role at the heart of their fundraising operation, ensuring every supporter receives outstanding care and stewardship.

Reporting to the Senior Supporter Care Manager, you’ll be the first point of contact for supporters, managing enquiries, donations and supporter records while helping to deliver a positive and engaging supporter journey. This is an excellent opportunity for someone with supporter care or administrative experience who thrives in a fast-paced environment and is passionate about delivering high-quality customer service for a cause with real global impact.

To be successful as the Supporter Care Officer, you will need:

• Experience in a supporter care, donor services or similar administrative role

• Strong attention to detail and accuracy when working with data and financial information

• Experience of maintaining CRM/database records and managing multiple priorities

• Experience of donation processing, direct marketing or working within a charity environment 

If you would like to discuss this role, please contact us and quote the reference 2962HB

Ashby Jenkins Recruitment are a specialist charity recruitment agency. We use our extensive sector knowledge and experience to match candidates to the most suitable charity roles and are passionate about improving equality across the sector. You can read more about our commitment to diversity on our website

If sufficient applications are received, the charity reserves the right to close the vacancy early.
 

Head of Income Generation and Partnerships

Location: Hybrid working remotely and in office (Caledonian Exchange, 19A Canning Street, Edinburgh, EH3 8EG)

Term: Fixed Term (18 months, with potential to extend) 

Hours: Full-time (Monday-Friday, 35 hours per week) – see website for flexible working options that you might request.

Salary/Rate: JFC4 £56,870 

Reports to: Chief Executive 

Closing date: Friday 10 May

Interview date: Friday 22 May

About us

We are Young Scot, Scotland’s national youth information and citizenship agency. We’re a constant in the lives of young people, woven into the very fabric of growing up in Scotland. We’ve been delivering direct services for over 40 years to ensure that all young people in Scotland are connected to information, opportunities and experiences that support them to live happy and fulfilling lives. 

Young Scot is a nationally trusted brand with deep reach, strong partnerships and unique assets - including data, insight, participation expertise and access to young people across Scotland. More than 880,000 young people have a Young Scot National Entitlement Card, with more than 160,000 of them signed up as Young Scot members. Last year our young.scot site had almost 1.7million visits, and well over 1000 locations across Scotland offer Young Scot perks and discounts. 

The role

Young Scot is seeking a strategic, entrepreneurial and delivery-focused leader to help shape and drive a step-change in how we generate income and build partnerships. 

This is a pivotal role at a defining moment for the organisation with the recent appointment of a new CEO, as well launching a new organisational strategic vision. As we evolve our operating model and ambitions, you will lead the development of a more diverse, sustainable and innovative income portfolio - ensuring we can continue to deliver meaningful impact for young people aged 11–26 across Scotland. 

Working closely with the CEO and senior leadership team (SLT), you will design and implement a new income generation strategy, unlocking opportunities across corporate partnerships, trusts and foundations, public sector funding and earned income streams. You will take an “intrapreneurial” approach - building new propositions, testing ideas and embedding a culture where income generation is seen as a shared organisational priority. 

This role offers significant autonomy, creativity and influence. You will be equally comfortable setting strategic direction and personally leading high-value relationships, as you are enabling written bids and researching new partnerships. 

Why this role matters

This role will:

• Strengthen our financial resilience and long-term sustainability 

• Unlock new forms of value and social income generation 

• Expand our influence across sectors and policy areas 

• Enable us to reach and support more young people 

Key responsibilities: 

1. Strategic Leadership & Income Strategy 

• Develop and deliver a clear, ambitious income generation and partnerships strategy aligned to organisational priorities, with metrics and deliverables set. 

• Build a diversified income model across multiple streams (corporate, trusts & foundations, public sector, earned income, philanthropy). 

• Identify emerging fundraising trends, new tools, opportunities and risks across Scotland, the UK and internationally. 

• Advise the CEO and SLT on financial sustainability, growth opportunities, and strategic partnerships. 

What success looks like: 

• A comprehensive and inspiring strategy with clear targets, focus areas and pipeline 

• Income growth across multiple streams, reducing reliance on single sources. 

• Income generation and monetisation embedded as a core organisational enabler. 

2. Partnerships & Business Development 

• Develop and secure high-value partnerships across corporate and other sectors. 

• Design compelling support propositions, aligning commercial value with social impact. 

• Build and manage a strong pipeline of opportunities, by understanding the support areas or ‘entry points’ where partners can add value to Young Scot. 

• Lead development of innovative income streams, including: 

• Ethical monetisation of Young Scot assets (data, reach, insights, services) 

• Sponsorships and strategic collaborations 

• New products or services for partners 

What success looks like: 

• A growing portfolio of strategically aligned, high-value partnerships. 

• Strong conversion rate from pipeline to secured income. 

• Innovative offers that enhance both impact and income. 

 3. Trusts, Foundations & Fundraising 

• Lead and grow income from trusts, foundations and statutory sources. 

• With programme leads, develop compelling, outcome-driven cases for support. 

• Secure multi-year funding aligned to Young Scot strategic priorities. 

• Oversee high-quality reporting and stewardship. 

What success looks like: 

• A strong, forward-looking funding pipeline. 

• Increased success rate and value of bids, 

• Long-term funder relationships with clear impact reporting. 

4. Relationship Management & External Representation 

• Build and steward senior-level relationships with funders, partners and stakeholders. 

• With the CEO, SLT and young people, act as a visible ambassador for Young Scot. 

• Leverage networks to open new opportunities and raise organisational profile. 

What success looks like: 

• Partners feel valued, engaged and connected to impact. 

• Strong external reputation as a trusted and innovative partner. 

5. Delivery, Systems & Performance 

• Enhance and/or create systems, processes and tools (e.g. CRM) to support income generation. 

• Set and track income targets, KPIs and performance metrics. 

• Ensure compliance with fundraising regulation and best practice. 

• Work with finance colleagues on forecasting, reporting and income tracking. 

What success looks like: 

• Clear, accurate income forecasting and reporting. 

• Efficient systems supporting scalable growth. 

• Strong governance and compliance. 

6. Leadership & Culture 

• Lead income generation across the organisation - even as a sole or small function. 

• Build a culture of proactivity, growth-mindset and collaboration. 

• Support colleagues to identify and contribute to income opportunities. 

• Contribute to wider organisational leadership and strategy. 

• Attend a range of internal meetings as requested, support with delivery of key Young Scot events and sessions as required, and other areas as advised by the CEO. 

What success looks like: 

• A culture where income generation is shared and understood. 

• Teams feel confident contributing to partnerships and opportunities. 

• Clear alignment between income, impact and strategy

Person Specification

Essential Experience 

• Significant sustained experience leading income generation, fundraising, or business development at a senior level 

• Proven track record of securing income across multiple streams (e.g. trusts & foundations, corporate, public sector, earned income) 

• Demonstrable success in building high-value partnerships that deliver both income and impact 

• Experience developing and delivering income strategies and pipelines 

• Experience personally leading bids, pitches, and negotiations. 

Essential Knowledge & Skills 

• Strong understanding of the funding and partnership landscape in Scotland and beyond 

• Excellent relationship-building and stakeholder management skills at a senior level 

• Ability to translate organisational strengths into compelling propositions and cases for support 

• Commercial awareness and ability to identify mutual value opportunities 

• Strong written communication skills, particularly funding applications and proposals 

• Financial literacy, including budgeting, forecasting and income tracking 

• Ability to operate both strategically and hands-on. 

Leadership & Capability 

• Ability to work autonomously and build a function from the ground up 

• Entrepreneurial mindset with a focus on innovation and growth 

• Strong influencing skills, internally and externally 

• High levels of resilience, initiative and accountability 

• Collaborative approach, with the ability to work across teams and sectors. 

Personal Attributes 

• Proactive, opportunity-focused and solutions-driven 

• Creative and open to testing new ideas and approaches 

• Motivated by social impact and improving outcomes for young people 

• Adaptable and comfortable operating in a changing environment 

• A clear understanding and belief in the core values of Young Scot. 

Desirable 

• Existing network of relevant contacts across sectors 

• Experience in youth sector, public sector or policy-related environments 

• Experience with digital, data-driven or innovative income generation approaches